AJ Hackett Macau Tower is hiring new guides to help facilitate the adventure activities of Skyjump, Skywalk X, and Bungy Jumping. AJ Hackett is the inventor of bungy jumping and has many adventure sites worldwide. The “AJ Culture” is part of the day to day tasks at AJ Hackett Macau Tower, and that is helping people from all walks of life enjoy an action packed adventure activity, safely. Safety is AJ Hackett’s number one priority.
Guest Services Manager
Support the supervision of Guest Services and Senior Guest Services Manager with all aspects of client registration, waiver completion, gathering of payments, and the escort of clients to certain locations
Communicate directly with all other frontline and ticketing related departments
Oversees all pre-registration and post-activity sales, involvement with operational schedules, rosters and daily briefings
Maintain a high level of customer services throughout the whole operation
Follow AJ Hackett and Macau Tower accident and emergency procedures when necessary
At least 3 – 5 years working experiences in sales and customer services areas
Proficient in Cantonese, English and Mandarin
Excellent interpersonal & communication skills
Strong business awareness with logical thinking & analytical ability
Proficient with computer skills including Microsoft Office
We offer long-term career prospects and competitive remuneration packages to the right candidates. Interested parties should send the detail resume with expected salary to The Group Human Resources, Macau Tower Convention & Entertainment Centre, Largo da Torre de Macau, Macau or email to email@example.com or contact (853) 8988 8825 for inquiries.
All applications received will be used exclusively for employment purpose only.