Managed by Shun Tak Management Services Group Limited, Macau Tower Convention & Entertainment Centre is more than just the region’s large-scale venue for high-end MICE events. It is also a leisure and tourism complex that anchors a unique venue for business and social events, an entertainment and recreation centre and up-market retail area.
We invite high caliber candidates to take up an exceptional career opportunity as:
Guest Relations Officer
To assist Director for the daily duties, VIP greeting, Media tour, etc;
Manage the whole department’s administration works;
Greet VIP and escort them to Macau Tower;
Handle and resolve customer enquiries and complains, by coordinating with internal department;
Work closely with Sales and Marketing team for daily event, ensure proper and VIP treatment to all clients.
Excellent in both written and spoken English and Chinese;
Good communication and interpersonal skills.
Facilities Management Supervisor
Supervise and co-ordinate with Management, Security and Cleaning Team Members.
Advise and assist in resolving complaints.
Allocate duties to the Management, Security and Cleaning Team Members.
Assist in training of the Management, Security and Cleaning Team Members
Supervise the performance of contractors and report the same to the Property Manager and Assistant or Assistant Property Manager.
Monitor inventory of the Facilities Management Division.
B. Routine Patrol / Inspection
Carry out general inspection of all managed areas.
Check and inspect any non-conforming use and unauthorized fittings.
Communicate with the Technical Team for necessary repairs.
Follow up Repair Orders with the Technical Team.
Prepare circulars / letters whenever necessary.
C. Cleaning Supervision
Supervise & monitor the works of the in-house cleaning crews.
Convene coordination meetings periodically with Cleaning Contractors to discuss and resolve problems,
Maintain the cleanliness of the entire building to a high standard.
Supervise pest control works.
D. Community / Relations
Interview of visitors and tenants to cultivate goodwill.
Assist tenants in solving management problem.
Assist the Sales & Marketing Department and Events Division.
University graduated or above.
At least 1 year related work experience.
Knowledge and experience in Property Management.
Good leadership and communication skills.
Strong in administration and planning.
Fire & Safety Officer
Assist to follow up specialist training in the fields of fire, safety and rigging;
Communicate with all departments and external parties related to hygiene and safety systems of Macau Tower Convention and Exhibition Center.
Perform inspection checks regarding the fire, safety and hygiene matters of Macau Tower Convention and Exhibition Center.
Degree holders in related disciplines. Fresh graduates are welcomed to apply;
Knowledge and experience in safety management is preferred;
Good communication and interpersonal skills;
Self-motivated and energetic;
Good command in spoken and written in Chinese (Cantonese & Mandarin) and English;
Computer knowledge skills for email, internet, MS Office, etc.
Business Development Manager
Create, develop concept presentations for new products, events or services to attract and increase all revenue centers of Macau Tower Convention & Entertainment Centre
Pursue strategic opportunities for a particular business or organization such as Ping An etc
Cultivate partnerships or other commercial relationships
Coordinate with other affiliated / non-affiliated companies to create new products / services
Work with Group Marketing, Corporate Communications and E-Commerce to market, promote the products of Macau Tower Convention & Entertainment Centre
Degree holder in Marketing or related disciplines
At least 5 years’ experience at managerial level in Business Development related industry
Knowledge of business and management principles involved in strategic planning, production methods, effectively plan and delegate the work and train of others
Skill in monitoring the performance of others or organizations to make improvements or take corrective action
Proficiency in Cantonese, Mandarin and English
Willing to travel on business trips when needed
Guest Services Officer (Casual)
Audio Visual Technician 影音設施技術員
具備 2 年或以上相關工作經驗
Guest Service Officer (Half Day)
下午 6:30PM 至晚上10:30PM
We offer excellent remuneration package to the right candidate.
Please apply with full resume and present/expected salary to Human Resources Manager, Macau Tower Convention & Entertainment Centre, Largo da Torre de Macau, Macau or email to firstname.lastname@example.org or fax to (853) 2896 8963.
Sales Executive (TA)
Solicit and secure sales booking on behalf of company;
Host prospective clients and customers visiting Tower;
Creats awareness and actively sell and solicit Tower by participating in trade shows and other indusrty functions;
Responsible for strategically penetrating new accounts and developing key relationships with existing accounts to ensure repeat business;
To include increasing client base through consistent solicitations while establishing trust and rapport with clients to generate and boost revenues;
Maintain close contacts with travel agents, corporate clients, wholesalers consultants to ensure customer retention;
Work in conjunction with tour operators to develop group packages and special added-value offers while maximizing revenue and maintaining the impact of the show brand;
To achieve monthly revenue goals, develop and implement strategic sales plans in China, Asian countries and India;
Maintain positive interdepartmental communications and to complete special projects as assigned by the Director of Marketing and Director of Sales;
Diploma graduated or above
Minimum 2 years of relevant working experiences
Able to communicate in English and Chinese, including Cantonese and Mandarin
Able to work independently and with strong sense of responsibility
Always pay attention to details, tolerance of stress, proactive and obedience
Customer oriented with good interpersonal and communication skills
Good PC skills with hands-on experience in MS words, Excel, etc.
二級廚師 – 西式廚房/ 餅房
We offer long-term career prospects and competitive remuneration packages to the right candidates. Interested parties should send the detail resume with expected salary to The Group Human Resources, Macau Tower Convention & Entertainment Centre, Largo da Torre de Macau, Macau or email to email@example.com or contact (853) 8988 8825 for inquiries.
All applications received will be used exclusively for employment purpose only.