$10k - 20k, $20k - 30k, $30k - 40k, Macau Recruitment 澳門招聘, Others 其他行業, Nov 十一月(B)

One Central Macau 壹號廣塲澳門招聘


Proudly developed by Shun Tak Holdings Limited and Hongkong Land Limited, One Central is the most prestigious address in Macau. Boasting unobstructed panoramic views of the Nam Van Lake and the Macau Tower, the development combines phenomenal residential, retail and hotel facilities. One Central houses a myriad of international designer brand flagship stores, offering the most sought-after shopping experience at the heart of the Macau Peninsula.


To cope with rapid business expansion, Properties Sub F, Limited is now inviting applications for the following position:  


Senior Customer Service Officer


  • Manage customer & concierge service and counters

  • Handle enquiries & complaints with customers & retailers

  • Review service standards for better improvement and greater efficiency

  • Co-ordinate & communicate with Marketing Team for activities & promotions in One Central Macau and shop information & directory matters etc.

  • Prepare & provide proper training to staff and orientation to new joiners

  • Facilitate audits and associated documentation & follow up matters as well as substantiality matters

  • Assist in clerical & correspondence as assigned


  • Degree holder. Minimum 2 years relevant experience in the service industry

  • Good written and communication skills in both Chinese (& Mandarin) and English.

  • Self-motivated, good sense of awareness and able to work independently, and under pressure

Candidates with less working experience & qualifications will be considered as “Customer Service Officer”

Engineer / Assistant Engineer

Responsibilities & Duties

  • Assist and report to Technical Manager for the integrity of the property physical facilities/ equipment including the duties but not limited to proper operation, maintenance of M&E plants and installation, fire and life safety, HVAC, physical security of the building, FF&E, etc.

  • Provide supervision and guidance and on the job training to associates/ other team members, and follow up on work progress so as to ensure that the job is properly delivered and completed on time with satisfactory quality.

  • Constantly review & inspect completed works (including preventive and work requests) for any deficiencies that need to be follow up for accuracy and completeness.

  • Implement and maintain the work request program/ projects and preventive maintenance program/ projects to ensure that the job is complied, completed and continuously provide opportunities for improving productivity to associates/ other team members in term of utilization, work methods and performance.

  • Evaluate and analyze the need to make adjustment and modification to the operation as well as any related training.

  • Lead the emergency response team for all facility issues.

  • Attend, handle and report emergency breakdowns, incidents, complaints and tenant requests

  • Handle audits and budget preparation

Requirements/ Qualifications

  • Degree holder in Engineer with professional qualifications

  • Macau SAR Electrical Certificate License qualification

  • At least 5 years solid working experience preferably in the high end developments including the quality hotel or casino and at a supervisory level

  • Good knowledge about installation, operation and maintenance

  • Good written and communication skills in both Chinese and English

  • Able to work independently and maintain high good team spirit

*Candidate with less experience will be considered as Assistant Engineer.




  • 確保物業內各項設施保持良好的狀態及填寫損毀報告;

  • 處理客戶的投訴及統籌、解決物業上的問題或潛在危險;

  • 協助處理突發情況如:颱風、暴雨及火災等。


  • 中五或以上程度學歷;

  • 操流利廣東話、略懂英文,懂普通話優先;

  • 需要輪班工作及穿著制服。


We offer long-term career prospects and competitive remuneration packages to the right candidates. Interested parties should send the detailed resume with expected salary to The Group Human Resources, 398 Alameda Dr. Carlos D’Assumpcao Edificio CNAC, 11 andar, NAPE, Macau or email to recruitmacau@shuntakgroup.com or contact (853) 8296 3263 for inquiries. 

All applications received will be used exclusively for employment purpose only

我們提供有競爭力的薪酬待遇和長遠的職業前景。請將詳細的履歷郵寄至澳門新口岸宋玉生廣場398號中航大廈11樓集團人力資源部,或電郵至 recruitmacau@shuntakgroup.com 或致電(853) 8296 3263 查詢。