Education 教育, $20k - 30k, $10k - 20k, Macau Recruitment 澳門招聘, IT 資訊科技, Jan 一月(C)

The University of Saint Joseph 澳門聖若瑟大學招聘

 

The University of Saint Joseph (USJ) is currently looking to fill the following vacancy in the Information Technology Office (ITO):
 

Assistant IT Support (Ref. No.: ITO-B223) 

Responsibilities:

Responsible for ensuring that the IT infrastructure and services meet the university’s needs. These tasks include, but are not limited to, the following:

  • Provide support on University IT equipment, computer applications and platforms;
  • Troubleshoot problems and advise on the appropriate action;
  • Respond to requests for technical assistance in person, via phone and electronically;
  • Diagnose and resolve technical hardware and software issues;
  • Research questions using available information resources;
  • Follow standard help desk procedures;
  • Log all help desk interactions;
  • Redirect problems to correct resource;
  • Identify and escalate situations requiring urgent attention;
  • Track and route problems and requests and document resolutions;
  • Prepare activity reports;
  • Inform management of recurring problems;
  • Stay current with system information, changes and updates.
     

Requirements:

1. Education:

  • Bachelor degree in IT related field is required. Experienced candidates with less qualifications may also be considered. 

2. Skills:

  • Knowledge of various PC environments such as: Windows 7, Windows 8.1, Windows 10, Linux, Mac OS;
  • Knowledge of PC hardware maintenance such as installation of RAM and hard disks;
  • Good command of spoken and written Chinese and English.

 

For application:

  • Email a English motivation letter, CV and the relevant Diplomas as attachments to jobs@usj.edu.mo, addressed to:

The HR & Recruitment Office
University of Saint Joseph
Rua de Londres 16
Macau, CHINA

  • State expected salary and the Ref. No of the applied position in the motivation letter.
  • All submitted documents will not be returned. Personal data provided by applicants will be kept confidential and used for recruitment purpose only.
  • Review of applications will continue until the position is filled.