$10k - 20k, $20k - 30k, $30k - 40k, Macau Recruitment 澳門招聘, Gaming 博彩業, IT 資訊科技

SG Gaming Asia Limited 澳門招聘

 

Sales Administrative Assistant

Job Summary
Under the direction of sales management, the Sales Administrative Assistant assists sales team in the performance of their duties to promote sales, utilize standard sales approaches, techniques and follow-up to meet customer requirement.
 

Essential Duties and Responsibilities

  • Develop and maintain a professional image in representing the company.
  • Act as a support to sales team and provide an important link between sales personnel and client. 
     

Specific responsibilities include:

  • Handling incoming customer calls and correspondence on queries about orders or deliveries;
  • Maintains strong working relationships with customers and handling their requests;
  • Raising quotation, preparing sales agreement and proposal;
  • Following up customer purchase order and ensuring sales orders are processed quickly and efficiently; namely:
  • Check that orders include the correct prices, discounts and product numbers;
  • Send confirmation to customers and/or contact them to verify details that may be wrong or to obtain missing information;
  • Communicate with manufacturing and logistics departments to agree on delivery dates
  • Deal with technical department to resolve minor product or technical queries;
  • Provide order status and delivery details to sales personnel so that they can keep customers informed.
  • Sending out invoices
  • Follow assigned sales administrative procedures as relate to sales order, approval and sales order processing
  • Produce analytical reports and perform other clerical functions as identified by sales management.
  • Maintain accurate information pertaining to customer database, orders, approved programs and the marketplace.
  • Performs other duties as assigned: general clerical duties such as photocopying, faxing, mailing, filing, managing office supplies and setting up meetings
     

Training and/or Experience 

  • Must have a minimum of two years office experience, preferable in gaming related industries.
     

Knowledge / Skills / Abilities

  • Strong verbal, written, analytical, and interpersonal skills.
  • Ability to read, analyze, and interpret general business correspondence and sales proposals and develop presentation materials for sales personnel.
  • Must have good working knowledge in Microsoft Office environment.
  • Able to work accurately with great attention to detail.
  • Ability to follow through procedures and work independently, be self-motivated, be highly organized and know how to prioritize workload to meet deadlines.
  • Ability to treat confidential information with professionalism and discretion.
  • Must be able to professionally interface and respond to questions from customers, sales personnel and others within the company as required.
     

Education

  • Associate's degree or equivalent work experience.

*Must be Macau Resident

 

Systems Engineer

Job Summary
The person in this position, under supervision, analyzes and evaluates the requirements of Scientific Games / SHFL entertainment / Bally Technologies’ customers and employees. Must exhibit strong customer service skills, as well as written, verbal, and phone skills necessary to represent the company in a favorable manner to enhance the customer’s experience. Confers with personnel of functional units involved to analyze current operational procedures; identifies problems and learns specific input and output requirements, such as how data is to be summarized.


Essential Duties and Responsibilities

  • Independently maintains and enhances complex programs by performing a full range of programming testing, debugging, and modifying of affected reports, data, files, etc.
  • Analyzes and designs new systems after consultations with customers and employees
  • Responds to the needs of the customers over the phone and provides necessary assistance
  • Make program modifications to correct identified issues within the applications including database
  • Performs database tuning and recommends database maintenance best practices
  • Analyzes stored procedures, queries, and other performance bottlenecks that may be related to the database
  • Researches and develops program specifications needed for the company’s systems
  • Documents steps and developments performed in researching and resolving customer issues
  • Performs installation and upgrades, as necessary
  • Provides data backup and recovery of the system
     

Training and/or Experience 

  • Experience with SQL Server and Windows Server
  • Experience with standard database administration tasks such as replication, backup/restore, SSIS jobs and scheduling, partitioning, and index maintenance
  • Helpdesk experience is preferred
  • Minimum 2 - 3 years of relevant experience required
     

Knowledge / Skills / Abilities 

  • Solid troubleshooting background
  • Superior written, verbal, and telephone skills
  • Knowledge of SQL Server and Windows Server
  • SQL programming skills necessary
  • Knowledge of Java is a plus
  • Knowledge of casino operations is a plus
  • Strong customer service skills are required
  • Ability to multi-task is required
  • Strong problem solving skills
  • Strong analytical skills
     

Education 

  • Bachelor's degree in CIS, or CS, gaming, or IT related or equivalent experience

*Macau Resident Preferable

 

We offer an attractive package to the successful applicant. Please apply with full resume and email along with your expect salary to macau_hra@ballytech.com . Please quote the “job position - source from jobscall.me” in your e-mail subject title.


 

*All data collected will be used for recruitment purpose only.