$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, $50k - 100k, Macau Recruitment 澳門招聘, Retail 零售業, Others 其他行業, JSCM16R1, Oct 十月(B)

O Grupo Swatch (Macau) Limitada 澳門招聘

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The Swatch Group is today the largest manufacturer and distributor of finished watches in the world. The Group includes a number of famous brands such as Breguet, Blancpain, Jaquet Droz, Glashütte-Original, Omega, Longines, Rado, Tissot, Calvin Klein, Certina, Mido, Hamilton, Balmain, Swatch and Flik Flak . In addition, The Swatch Group benefits from the strongest industrial base in the watch industry with divisions such as ETA, Comadur, DYB, etc. contributing greatly to our Group’s success. Swatch Group employs more than 35,400 persons in over 50 countries.
 

O Grupo Swatch (Macau) Limitada is a wholly owned subsidiary company of The Swatch Group Ltd. When you join us, you become part of a worldwide organization committed to providing excellent services to its customers and business partners

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O Grupo Swatch (Macau) Limitada is looking for talent to join the company for the role of:

Sales Associate 營業員 – OMEGA

  • 2 years or above luxury retail experience

  • Secondary and above

  • Proactive, friendly and possess excellent team spirit

Shop Associate – Jaquet Droz 營業員

基本要求:

  • 高中或以上程度

  • 一年以上高端零售工作經驗

  • 笑容親切、主動有禮、性格開朗、具團隊合作精神

Shop Supervisor – Mido

Responsibilities:

  • Assist Shop Manager to achieve both sales and non-sales objectives

  • Supervise sales team and monitor service standard

  • Support daily operation needs; ensures all sales associates are acting with compliance to SOP

  • Maintain optimal stock level and condition as well as boutique environment

  • Work as a team motivator with other sales associates to ensure customer satisfaction and good team spirit

Requirements:

  • Post-Secondary school or above

  • At least 5 years working experience in retail

  • Good skills in Microsoft Office and RMS system

  • Good command of English, Cantonese and Mandarin

Assistant Retail Marketing Manager - Rado

Responsibilities:

  • Follow guideline and timeline on events and product launches, and plan retail marketing activities for the year in Macau

  • Propose and implement effective in-store events and promotions in each corporate and wholesale store according to seasonality

  • Meet with landlord’s marketing team regularly to maximize brand’s exposure on properties and different channels

  • Identify and secure pop-up and exhibition locations for the Brand

  • Plan and develop GWP for corporate stores and individual retailers

  • Organize monthly calendar and communicate to stores on a timely manner for operation arrangement

  • Collect end customers’ feedbacks and competitors’ latest marketing activities information

  • Make regular market visits to ensure all visual displays and outdoor billboards are in line with brand’s standard

  • Coordinate with HQ and suppliers to arrange appropriate visuals and POS materials for all point of sales on a timely manner

  • Propose new POS materials to enhance brand image and facilitate communications to end consumers

  • Always ready to accept additional responsibilities and able to deal with multi-tasks by offering professional support when required

Requirements:

  • Post-Secondary Education, degree in related discipline preferred

  • Minimum of 3 years of experience in retail marketing field

  • Proficient in Microsoft Office

  • Good command of English, Cantonese and Mandarin, both oral and written

  • Good organization and communication skills

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.


IT Support

Responsibilities:

  • Provide technical support on both hardware equipment and system software for the office team

  • Provide regular update on computer hardware, networking and MS office software

  • Contact vendors for quotation, make price comparison and place orders to vendors

  • Perform backup on system/ data in servers, routine problem checking on servers

  • Monitoring the antivirus update in client computer and routing checking on servers

  • Monitoring Microsoft Security patches deployment status and routine problem checking on servers

Preferred Skills and Qualification:

  • Minimum 5 years of experience in related field or in IT Support, System Administration, Helpdesk

  • Knowledge in MS applications / Sharepoint is an added advantage

  • Proficient in Microsoft Office

  • Fluent command of English, Cantonese and Mandarin

IT Manager

Responsibilities:

  • Manage the IT team on infrastructure and operation, application services, retail services and business intelligence

  • Take lead on IT projects that support the development of organizational goals, strategies, practices

  • Implement disaster recovery and back-up procedures and information security and control structures

  • Develop SOP and best practices, provide IT policies and procedures for security, standards, purchasing and service provision

  • Maintain smooth operations of IT network includes wireless networks according to company guideline

  • Maintain security, privacy of information systems, communication lines and equipment according to company guideline

Preferred Skills and Qualification:

  • 8-10 years of experience in related field or in IT Project management in MNCs

  • Good communications skills, methodical and good understanding of business process an business systems

  • Good command in understanding of web, networking, ISPs and CRM

  • Proficient in Microsoft Office

  • Fluent command of English, Cantonese and Mandarin

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.


Retail Business Development Manager - Macau

Responsibilities:

  • To identify potential sites and properties to support Brands’ retail development;

  • To be responsible in preparation of annual / mid-term retail development strategy based on brands’ strategic development;

  • To be responsible in leading the process of selection of sites and to undertake the feasibility and due diligence studies;

  • To be responsible in leading the process of all property related commercial negotiations including lease preparations for new sites and renewal of existing sites;

  • Keep abreast of Macau’s property market information and maintain good relationship with landlords;

  • To be part of the board of senior management in the company and to have positive contribution to the operational excellence.

Requirements:

  • 10 years or above relevant working experience in which 4-6 years in managerial role preferably representing either landlord or retail brand;

  • Good computer skills specially in Microsoft Office

  • Fluent command of English, Cantonese and Mandarin

Customer Service Manager

Responsibilities:

  • Monitor all the operations which includes: watch repair, customer care, spare parts, admin, store customer service operation via established measurements to maintain high standard of customer satisfaction

  • Define Customer Service Division’s service strategy to build up and maintain an effective daily operations

  • Establish operation processes and procedures to ensure the quality of service operations, KPIs and management reporting

  • Define competitive service policies, pricing and offerings

  • Understand the volume growth trends from both domestic and oversea market

  • Develop customer / retailer satisfaction programs to support development of customer experience

  • Handling escalated customer complaints

Requirements:

  • Bachelor degree holder or above

  • 8-10 years of service operation management experience or customer service management experience is preferred

  • Extensive experience in business planning and process improvement is an added advantage

  • Excellent communication skills and coordination skills, good team motivator and people management experience

  • Good command in Microsoft Office. Knowledge in SAP is an added advantage

  • Fluent in spoken & written English, Cantonese and Mandarin

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.


Brand Manager – Calvin Klein Watches + Jewerly Macau

Responsibilities:

  • Define brand strategy for Macau Market in line with Brand HQ and local management;

  • Formulates and implements sales and distribution strategies;

  • Responsible for identification of new locations for corporate stores;

  • Organize marketing and communication events;

  • Strengthens brand position control compliancy and consistency of visual merchandising at POS level;

  • Ensures all the activities for new stores openings are fulfilled in line with time and cost of the Business Plan;

  • Supervise the daily operations for corporate stores and act as a coach for the Store Managers;

  • Provide input and arranges training for retailers & corporate stores;

  • Develops and implements sales incentive programs to motivate maximum selling thru in POS;

  • Closely monitor the inventory and the back log ensuring that the goods are ordered, shipped and delivered timely.

  • In coordination with HR Division define organizational structure, hire quality people, coach and provide training where necessary;

  • Responsible for the budget, P&L for the brand;

  • Ensure to maintain a close customer relation helping the customer to stay loyal with the brand and develop CRM initiatives.

Requirements:

  • 7 to 10 years of management position in retail industry

  • Excellent in spoken & written English and Cantonese

  • Deep Market Knowledge, good communication

  • Good Project and People Management skills

  • Good command to computer skills, especially in MS Office.

 

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.


Boutique Manager – Jaquet Droz

Responsibilities:

  • ·Operate and achieve the overall profitability goal of the boutique;

  • Achieve the sales objective of the boutique;

  • Achieve non-sales objectives which include but not limited to, service provision and visual presentation of the boutique in order to enhance the customer satisfaction.

  • Contribute and implement relevant marketing programs to promote awareness of shop, to convey accurate and correct brand information and to enhance customer loyalty.

Preferred Skills and Qualifications: 

  • Post-Secondary school or above

  • At least 8 years working experience in retail in luxury retail

  • Good skills in Microsoft Office and RMS system

  • Good command of English, Cantonese and Mandarin

 

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.


Shop Manager – Mido

Responsibilities:

  • Manage overall shop operations

  • Achieve sales target and manage daily operations of the shop

  • Motivate and develop staff to achieve required standards of the shop

  • Monitor and ensure the compliance of company’s procedures

  • Be excellent in customer service while building brand image

Requirements:

  • Secondary school and above;

  • At least 8 years of relevant working experience which 2 years in managerial level

  • Good leadership skill and communication skill

  • Good command of Cantonese, Mandarin and English

  • Good skills in Microsoft Office

 

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.


Shop Sales / 店務員

(六個月期間限定店) – Rado, Tissot, Mido, Hamilton, Calvin Klein, Swatch

主要職務:

  • 負責提供專業鐘錶知識和銷售工作

  • 負責提供優質和專業客戶服務

技能和資格:

  • 高中或以上程度

  • 一年或以上零售工作經驗

  • 笑容親切、主動有禮、性格開朗、具團隊合作精神

 

有意應徵者請將履歷及要求待遇電郵至 recruit.macau@mo.swatchgroup.com 安排面試。


為配合集團旗下浪琴表 (Longines) 業務的發展,誠意邀請有才能的你加入,擔任以下職位:


店務員

  • 高中或以上程度

  • 兩年以上零售工作經驗 (經驗不足者可先應徵營業員)

  • 笑容親切、主動有禮、性格開朗、具團隊合作精神

 

有意應徵者請將履歷及要求待遇電郵至 recruit.macau@mo.swatchgroup.com 安排面試。


Shop Manager – Tissot

Responsibilities:

  • To manage overall shop operations

  • To achieve sales target and manage daily operations of the shop

  • Staff development for the shop to achieve maximum profitability

  • Compliance with company procedures

  • Excellence in customer service while building brand image

Requirements:

  • Secondary school and above;

  • At least 8 years of relevant working experience which 2 years in managerial level

  • Good leadership skill and communication skill

  • Good command of Cantonese, Mandarin and English

  • Good skills in Microsoft Office

 

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to the HR Manager via email:recruit.macau@mo.swatchgroup.com


Senior Sales Associate
高級營業員 – Omega

基本要求: 

  • 高中或以上程度

  • 兩年以上零售工作經驗

  • 笑容親切、主動有禮、性格開朗、具團隊合作精神

 

Shop Sales - Tissot

Responsibilities: 

  • Execute sales responsibility of the Store

  • Provide a professional customer service to customers in the Flagship environment

  • Take up daily routines to contribute to a smooth running of the operations

Requirements: 

  • Secondary school or above

  • At least 2 years working experience in retail

  • Friendly, aggressive, interactive and team work oriented

 

Senior Shop Sales – Swatch

Responsibilities:

  • Execute sales responsibility of the store

  • Provide a professional service to customers

  • Sharing of general shop administration works to make the operations a success

  • To act as shop in charge when Shop Manager or Supervisor is not present in shop

  • Overall support the shop operations

Requirements:

  • Secondary school or above

  • At least 3 years working experience in retail

  • Friendly, aggressive, interactive and team work oriented

 

Shop Sales 店務員 – Swatch

Responsibilities:

  • Execute sales responsibility of the Store

  • Provide a professional service to customers

  • Take up daily routines to contribute to a smooth running of the operations

Requirements:

  • Secondary school or above

  • At least 1 year working experience in retail

  • Friendly, aggressive, interactive and team work oriented


 

We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR via email: recruit.macau@mo.swatchgroup.com

 

 


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