$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, $50k - 100k, JSCM16R2, Macau Recruitment 澳門招聘, Retail 零售業, Aug 八月(5)

O Grupo Swatch (Macau) Limitada 澳門招聘

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O Grupo Swatch (Macau) Limitada is looking for talent to join the company for the following roles. We offer attractive remuneration package & benefits to the right candidate. Interested candidates, please send your resume with current and expected salary to the HR Manager via email: recruit.macau@mo.swatchgroup.com.

斯沃琪(澳門)有限公司現誠邀人才加入集團旗下之各個品牌,如對以下空缺有興趣者,請將您的個人履歷及要求待遇發送至 recruit.macau@mo.swatchgroup.com

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Finance Officer

Responsibilities:

  • Process order taking for Co-brands, sale return & exchange request

  • Handle consignment stock, loan watch and complimentary watch request

  • Coordinate staff purchase flow

  • Maintain data and prepare marketing report

  • Coordinate stock take and handle inventory adjustment

Requirements:

  • University graduated

  • Minimum 3 years’ experience in finance field with SAP knowledge an advantage

  • Proficient in MS Word, Excel and PowerPoint

  • Good command of spoken & written English and Cantonese

  • Good knowledge in accounting, process team work mindset and hardworking

Accountant

Responsibilities:

  • Prepare accrued/pre-payment for realistic expenses

  • Prepare amortization for expenses

  • Process Journal Entries (JE) Posting for recurring accrued

  • Complete Month-end/ Year-end/Hard close activities

  • Prepare BOFC-Report, Key Figures and AN forms as per Headquarters (HQ) guideline

  • Prepare Monthly Balance Sheet analysis

  • Complete Cash and bank reconciliation

  • Handle Bank guarantee application

  • Prepare marketing expense reports to Brands

  • Support Statutory finance audit, tax reporting

  • Prepare HQ IT cost booking

  • Process intercompany invoice validation, matching and recording

  • Complete intercompany expenses balance harmonization

  • Conduct stock take according to pre-defined time table for POS

Requirements:

  • Minimum 5 years of experience in related discipline

  • Hardworking with good knowledge in accounting

  • Degree in related discipline preferred

  • Accounting accreditation preferred (e.g. CPA/ACCA)

  • Proficient in Microsoft Office

  • Knowledge in SAP preferred, good understanding local General Accepted Accounting Principles (GAAP) and International Financial Reporting Standards (IFRS)

  • Very good command of English, Cantonese and Mandarin, both oral and written

Customer Service Officer

Responsibilities:

  • To run the operation at the Reception with a clean and a pleasant ambience environment

  • To serve both internal/external customers for the registration of watch services, to offer serviced watches to customers with proper invoices presented with proper cashiering performed

  • Act as a coordinator between End-Customers/Retailers and Workshop for watch services, ensure proper communications

  • Provide 1st level technical support, price & availability checking for accessory to walk-in customer

Requirements:

  • Post-secondary school or above

  • Minimum 2-3 year experience in customer service

  • Good command in MS Word, Excel

  • Good command of spoken & written English, Cantonese and Mandarin

  • Presentable etiquettes and experience in administrative tasks as advantages

Boutique Manager – Omega 

Responsibilities:

  • Responsible for revenue generation, study and analyze routine reports to keep track of the business trends, propose and implement sales development action plans for each product category based on various clientele

  • Address customers’ concerns, provide expedite service and resolve complaints pro-actively

  • Responsible for promoting brand awareness and enhancing customer loyalty thru execution of planned marketing programs e.g. CRM, events

  • Build strong morale and productive work teams

  • Performance management e.g. Evaluation and motivation of sales staff, staff disciplines

  • Identify staff’s training needs; propose, coordinate and/or conduct training based on category specialization

  • Monitor and review target stock level together with customer needs/buying trends

  • Conduct monthly business review meetings with direct reports 

Requirements:

  • Very good command of English, Cantonese and Mandarin, both oral and written

  • Minimum 8 years of experience in luxury retail management and customer service

  • 4 years of experience in a managerial position

  • Good sales and communications skills

  • Experienced in complaint handling

  • Post-Secondary Education

  • University Degree in related discipline preferred

  • Proficient in Microsoft Office – Word and Excel in particular

Boutique Supervisor – Omega

Responsibilities:

  • Assist Boutique Manager to achieve both sales and non-sales objectives

  • Supervise sales team and monitor service standard

  • Support daily operation needs; ensures all sales associates are acting with compliance to SOP

  • Maintain optimal stock level and condition as well as boutique environment

  • Work as a team motivator with other sales associates to ensure customer satisfaction and good team spirit

  • Support and/or undertakes project work as required, undertaking any initiatives identified and/or designated to promote the boutique sales, customer satisfaction and database recruitment and maintenance

Preferred Skills and Qualifications: 

  • Post-Secondary school or above

  • 6 years working experience in retail in luxury retail

  • Good skills in Microsoft Office and RMS system

  • Good command of English, Cantonese and Mandarin

Sales Associate – Omega

Responsibilities: 

  • Execute sales responsibility of the Store

  • Provide a professional customer service to customers in the Flagship environment

  • Take up daily routines to contribute to a smooth running of the operations

Requirements: 

  • Secondary school or above

  • At least 2 years working experience in luxury retail

  • Friendly, aggressive, interactive and team work oriented

 

Shop Manager – Longines/ Tissot

Responsibilities:

  • Achieve sales target in both quantity and sales revenue

  • Study and analyze routine reports and keep track of business trends

  • Propose and implement sales development actions plans for each product category based on various clienteles

  • Responsible for promoting Flagship awareness and enhancing customer loyalty through execution of planned marketing programs

  • Build strong productive work teams with strong morale

  • Identify staff’s training needs; propose, coordinate and/or conduct training based on category specialization

  • Expenses control to achieve profitability goal of the Store

  • Implement proper visual merchandising ensuring its adherence to company guidelines, both in-the-window and in-store displays

  • Conduct monthly business review meetings with direct reports and communicate company information to staff concerned

Requirements:

  • Minimum 8 to 10 years of experience in luxury segment and customer service, with 2 to 4 years of experience in a managerial position 

  • Good sales and communication skills and complaint handling skills

  • Very good command of English, Cantonese and Mandarin, both oral and written 

  • Proficient in Microsoft Office – Word and Excel in particular

Training Manager - Longines

Responsibilities:

  • Develop and deliver various training programs for retail operations, franchisee operations and wholesales market including duty free shops in Macau.

  • Support current product training across all business units within Brand (Longines) Macau.

  • Implement Train-the-trainer (TTT) program and coordinate supporting administration work in accordance with Brand HQ and Group (Swatch Group) guidelines.

  • Formulate and conduct training according to the latest business needs, trends and future development.

  • Organize development programs to guide and develop potential staff for the next level of challenges

  • Coordinate, give advices/comments, gather feedbacks, monitor and evaluate the effectiveness of Mystery Shoppers Program (MSP) / Store Performance Evaluation (SPE)

Requirements:

  • University Degree in related discipline preferred

  • 6 Years of experience in retail field or in training company or in-house training department of sizable company

  • Very good command of English, Cantonese and Mandarin, both oral and written

  • Proficient in Microsoft Office

  • Advanced level in PowerPoint

 

Shop Supervisor – Longines

Responsibilities:

  • To support the Shop Manager in implementing Brand’s mission & managing the store

  • Optimize sales through effective implementation of business strategies set by the company or Shop Manager

  • Assist the Shop Manager to achieve both the sales and non-sales objectives

  • Provide sales supervision in the selling floor and monitor the services standard in the premises

  • Keep good stock management and merchandising display in shop

  • Take charge of the general shop administration to keep the operation runs smoothly

Requirements:

  • 4-6 years of experience in related field and at least 1 year in supervisory level

  • Good sales and communication skills and complaint handling skills

  • Good command of Cantonese and Mandarin, basic English

  • Knowledge in Microsoft Office

Shop Sales – Longines/ Rado/ Tissot

Responsibilities: 

  • Execute sales responsibility of the Store

  • Provide a professional customer service to customers in the Flagship environment

  • Take up daily routines to contribute to a smooth running of the operations

Requirements: 

  • Secondary school or above

  • At least 2 years working experience in retail

  • Friendly, aggressive, interactive and team work oriented

Shop Sales 店務員 – Swatch

  • 高中或以上程度

  • 一年以上零售工作經驗

  • 笑容親切、主動有禮、性格開朗、具團隊合作精神

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to the HR via email:recruit.macau@mo.swatchgroup.com