Macau Recruitment 澳門招聘, $20k - 30k, Hotel 酒店業, $10k - 20k, $30k - 40k, $40k - 50k, F&B 餐飲業, Others 其他行業, Jul 七月(B)

WYNN PALACE (MACAU) 澳門永利皇宮招聘

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現正招聘以下職位:

1. Specialist – Contract Services (合約事務專員) 3173BR

  • Review and draft a wide range of contract documents (gaming and non-gaming) such as Amendments, Statements of Work and Schedules, including development of internal (and Client) training and presentation documents, and analysis of contract financial documents and existing terms and conditions

  • Able to independently establish direct working relationship with Wynn and client leadership, has the ability to understand both strategic and operational goals and translate them into effective contracting practices

  • Negotiation/resolution of contract issues/disputes, as appropriate; providing recommendations and solutions for resolution

  • Able to proactively assess critical contract obligations and contract provisions, gaps and risk areas; proactively advise on contract revisions to better meet the needs of the clients

  • Gathering feedback, collating comments or issues highlighted internally or by the service provider and providing the legal related information to the Legal Counsel for advice

  • Accurately disseminating the advice provided by the Legal Counsel to the user department and service provider for Contract Services to negotiate and conclude the contract

  • Minimum 2 years of directly related experience in outsourcing, services engagement and contracts management

  • Degree or a Bachelor's degree & equivalent combination of education and experience

  • Fluent in English, Cantonese and Mandarin

2. Bus Host 穿梭巴士服務款待員 (1467BR)

  • 在各指定的口岸穿梭巴士車站歡迎所有賓客乘坐穿梭巴士

  • 指引賓客在正確的穿梭巴士站等候及點算適當人數上車

  • 派發宣傳刊物,回應賓客的詢問及提供酒店及娛樂場的各樣資訊

  • 檢查穿梭巴士上的衛生狀況及把賓客遺留的物品作妥善保管和處理

  • 能在戶外工作及長時間站立

  • 中學畢業或同等學歷

  • 操流利廣東話及良好普通話,一般的英語溝通

3. Manager – IT Business Intelligence Group 資訊科技商業智能經理 (2710BR)

  • Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed

  • Monitor, manage and maintain all BIG group Help Desk tickets to maintain SLA’s and knowledge base input from team and confirm completion of each request

  • Timely evaluations of all escalations raised by BIG team and provide guidance based on knowledge, experience and options at had to resolve

  • Review shift change reports, ensuring the team is maximizing the 24-hour environment as needed

  • Any unwarranted challenges, which not able to address are escalated to the Senior Manager and or Executive IT Management of any critical issue is completed

  • Work with the IT Architecture Group Business to understand the costs and benefits and to assist the Business in the formation of a ROI (Return on Investment) document as part of the documentation package for projects

  • Assists to manage 2nd Tier support for both hardware and software

  • Work with Operations to design the correct Risk and Risk Mitigation elements

  • Monitor system processes and I.T. services to forecast changes and process improvement opportunities

  • Budget and forecast application and hardware annual CAPEX and OPEX

  • Maintain a working relationship with service providers and systems partners

  • Maintain a working relationship with Wynn Macau operational executives, providing status reports and regular scheduled meetings to evaluate all their business needs and updates

  • Minimum 5 years’ experience directly related to the duties and responsibilities specified, with 1 years of managerial experience. Proven track record in project implementation and deployment

  • Diploma or degree in Information Technology field

  • Fluent in Cantonese, Mandarin and English

4. Administrative Assistant - Learning & Advancement (人才培育及發展助理) 808BR

  • Perform secretarial duties for the Learning & Advancement VP such as preparing correspondence, screening telephone calls, and organizing appointments

  • Preparing correspondence, screening telephone calls, and organizing appointments

  • To schedule meetings, prepare meeting materials and minutes

  • Assist with coordination and communication between the department and end users

  • Monitor office supplies and inventory levels

  • Manage multiple projects simultaneously, prioritize work and follow through on issues in a timely manner

  • Minimum 2 years of secretarial experience, preferably in the hospitality industry

  • Excellent calendar management experience is preferred

  • Bachelor’s degree in hospitality, Business Administration or Communications an advantage

  • Fluent in Cantonese, Mandarin and English

  • Advanced skills in MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English)

5. Representative – Learning & Advancement (人才培育及發展代表) 3212BR

  • Assist in the promotion of both the Wynn Stories and Gratitude & Appreciation programs internally

  • Help in the design and development of roadshows that will encourage participation in both programs

  • Collect Gratitude cards and display them using creativity in the Gratitude & Appreciation Zones

  • Take responsibility for the registration of Gratitude card details, and SMS communication to recipients

  • Actively participate in design, development and roll out of the Wynn Stories program at Wynn Palace

  • Coordinate interview and photo shoots for Wynn Stories publication

  • Provide administrative support for the Wynn Stories and Gratitude & Appreciation teams of both properties

  • Assist in the roll out of any training required for both programs

  • Assist in conducting research on potential speakers/ topics

  • Minimum 1 year of secretarial/clerical experience in Human Resources is preferred

  • Tertiary studies or above, fluent in English, Cantonese and Mandarin

  • Intermediate MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English)

6. Representative – Employment (招聘代表) 923BR

  • Perform secretarial and clerical duties for the Employment Team

  • Responsible for the daily operations related to all employment issues in Recruitment Center

  • Coordinate the screening of applications for employment suitability

  • Receive, record and sort incoming applications for employment and action accordingly

  • Assist in operation of the Employment Department and coordinate with other departments

  • Make employment offers and prepare relevant documentation

  • Always Maintain strict confidentiality on all matters

  • Secretarial/clerical experience in a large organization is preferred

  • Bachelor’s degree, fluent in English, Cantonese and Mandarin

  • Intermediate MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English)

7. Senior Manager – Digital Marketing, Website and E-Commerce (2931BR)

  • Oversee website, mobile site and booking engine development, enhancement, ongoing performance optimization and roadmap planning, with a view to showcasing the brand, driving customer preference and improving booking conversion over time

  • Review the end-to-end user journey to improve customer experience and drive conversion, covering aspects such as product features, functionality, content and user experience

  • Work closely with internal business stakeholders, designers and IT to define and design new products and enhancements to existing products

  • Manage the product life cycle from planning to execution and ongoing management after launch

  • Clearly understand, define and prioritize product features and requirements, incorporating voice of the customer and customer pain points, and ensuring that the product supports the company's overall strategy and goals

  • Team with designers and technical staff members to develop user stories, information architecture, functional requirements and prototype designs, overseeing the formation of a compelling user experience

  • Minimum 8 years of relevant experience including at least 5 years in website and booking engine development and e-commerce, bachelor’s degree or above

  • Minimum 2 years working in multi-national/cross market environment in Asia Pacific including China market – must understand the cultural nuances of marketing to various Asian ethnicities

  • Proven track record of successfully leading the conceptualization, design, implementation, launch and ongoing support of superior digital products

  • Good written and spoken English and Cantonese

  • Proficient in MS Office, HTML, desktop publishing and online design applications and software

  • Aware of existing social media platforms and the marketing opportunities these platforms provide

  • Solid understanding of the social media space including all top social media outlets

  • Familiar with online applications and smartphone platforms

  • Excellent negotiating skills and project management skills, with a demonstrated ability to balance multiple priorities to meet deadlines and use analytics to inform product planning and prioritization

  • Solid understanding of customer-focused design and usability principles

8. Specialist – Business Intelligence Group 資訊科技商業智能專員 (2261BR)

  • Responsible for performing daily Non-Gaming and Gaming system support and maintenance tasks to upkeep a highly reliable business operation environment

  • Being expected to deliver results which meet business expectations and internal department benchmarks

  • Minimum of 2 years’ experience in Casino and/or Hotel industry directly related to the duties and responsibilities specified

  • Experience in computer systems support and service desk an advantage, and multilingual English/Mandarin/Cantonese preferred

  • Diploma or Degree in Information Technology field

  • Good communication and interpersonal skills

9. Junior Financial Analyst – Planning and Analysis 財務規劃初級分析員 (1614BR)

  • Compile and analyses financial reports, improves financial status by analyzing results, forecasting revenues, monitoring variances and recommending actions to management

  • Maintain and update data for the Daily Operating Report (DOR) for operating purpose

  • Provide EOM reports for executives

  • 1 to 2 years finance experience required, preferably in a casino or hotel

  • Bachelor’s degree in Accounting, Finance, Economics or Mathematics will be viewed favorably

  • Ability to apply theoretical knowledge of relevant aspects of financial analysis into practice

  • Good written and spoken English, Cantonese and Mandarin

  • Proficient in MS Office (advanced Excel) and knowledge of SQL / SASS is a plus

10. Limousine Chauffeur 豪華轎車司機 (2288BR)

  • 須安全及迅速地接送賓客到澳門各地點

  • 為所有客人提供專業和有禮的轎車服務

  • 展現自信以為賓客提供貼心的個性化的服務

  • 具最少3年的駕駛經驗,駕駛豪華轎車者優先考慮,有信心地駕駛所有尺寸的轎車

  • 流利的廣東話,普通話和日常英語會話

11. Public Area Cleaner 公眾衛生清潔員 (1203BR)

  • 按照五星級的嚴格標準進行公眾地方的清潔工作

  • 收集及掉棄垃圾

  • 須具團隊精神、反應敏捷及能承受沉重之工作壓力

  • 具酒店或清潔公司的工作經驗者優先考慮

  • 流利的廣東話或普通話

12. Part Time Greeter (30 hours) 兼職項目策劃接待員 (30小時) (2943BR)

  • 參與紅會所舉辦的宣傳活動

  • 提供宣傳材料,如傳單和門票等,以及宣傳活動地點

  • 清楚了解度假村內所有設備及服務

  • 解答賓客的疑問,並提供有用的指導和信息

  • 須室外工作以及長期站立

  • 操流利的廣東話及普通話,略懂英語

13. Assistant Manager – IT Helpdesk 資訊科技支援中心副經理 (1646BR)

  • Minimum 3 years’ experience directly related to the duties and responsibilities specified, with 1 year of supervisory role

  • Diploma or Degree in Information Technology field. ITIL certification is preferred

  • Experience with Helpdesk ticketing system management

  • Maintain high quality of customer satisfaction (internal user) and attention to customer priority issues and appropriate levels of communications

  • Developing and maintaining the Helpdesk knowledge base with all related support teams

  • Taking ownership of the Helpdesk ticketing system

  • Understand technology as well as Operations and with this knowledge, provide guidance and recommendations to the Helpdesk team

  • General understanding of Hotel/ Casino/ HR/ Finance Applications and Operations processes, knowledge of IT Project lifecycle preferred.

14. Auditor – Gaming Audit 博彩收益監控審計員 (1582BR)

  • Perform daily audit on gaming income related issue for all areas of casino operations such as Table games, Slots, Cage, VIP Gaming and Promotion.

  • Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards.

  • Prepare journals, daily operating report, reconciliation and review documentation for compliance.

  • Bachelor degree in Accounting, experience in accounting, auditing, finance or related business fields preferred

  • Good command in spoken and written English and Cantonese

15. Auditor – Internal Audit 內部審計審計員 (2363BR)

  • Conducts internal audits of the fiscal and administrative procedures

  • Understand and assess the sufficiency of Company’s internal controls

  • Conducts interview, analyse financial and administrative practices, reviewing relevant documentation

  • Perform internal control reviews as prescribed by Sarbanes Oxley Act and Macau Government’s regulations

  • Develops a detailed report on each audit, must possess good analytical skills and problem solving skills

  • CPA holder with a minimum of 1 year experience in international CPA firm or gaming compliance related field

  • Fluent in spoken and written English and Cantonese, knowledge in Portuguese and Mandarin is an advantage

如有查詢,歡迎於辦公時間星期一至五上午9時至下午6時

致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

16. F&B Cashier 餐飲出納員 (1218BR)

  • 須及時並準確地處理餐飲部和船票櫃檯的收入,並需於餐飲出納櫃檯處理現金、支票、信用卡、贈劵及免費贈品等的交易服務

  • 通過餐飲部POS系統在適當的帳戶上準確地記錄交易內容,並須確保當值開始至結束時,所持的流動現金能與交易紀錄完全吻合

  • 確保出納員銀行資金和收益的安全

  • 保持餐飲出納櫃檯的整潔

  • 須操流利廣東話、普通話及簡單英語,並具餐飲業客戶服務或現金處理工作經驗

17. Cage Cashier 帳房出納員 (1217BR)

  • 須根據博彩遊戲規則和法定要求,快速及精準地進行各種出納服務如籌碼兌換、角子機派彩、存款及提款、外幣及信用卡交易

  • 負責管理有關文件與收據,以及核對一切交易記錄

  • 須具備良好的顧客服務態度,及能保持帳房出納櫃台整齊及清潔

  • 須操流利廣東話、普通話及簡單英語,並具帳房出納員、外幣兌換或銀行出納員工作經驗 (具外幣信用卡交易經驗者優先考慮)

18. Laundry Attendant 洗衣服務員 (1264BR)

  • 負責清潔及處理賓客的衣物、公司員工的制服、客房和餐飲部的布草類用品

  • 在主任的指揮下運作洗衣設備去清洗,曬乾,熨平及摺好各類布草

  • 保持工作設備及工作範圍的清潔衛生

  • 具五星級酒店從事洗衣部的工作經驗者優先考慮

  • 小學畢業或以上

  • 能操良好廣東話或普通話,懂基本簡單的英語

19. Analyst - Strategic Planning and Analysis 市場策略規劃及分析員 (2539BR)

  • Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies.

  • Forecast the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate.

  • Evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate.

  • Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns.

  • Generate relevant reports requested by management according to Marketing’s goals.

  • Minimum 3 years data analysis experiences, preferably in gaming industry.

  • Bachelor degree or above in Finance, Accounting, Business, Economics or IT.

20. Graphic Designer 平面設計師 (1056BR)

  • To maintain, assist in developing and producing visual creative and printed materials

  • Maintain the company’s brand identity manual

  • Liaise with internal departments to receive and deliver their creative briefs

  • Manage design projects and follow through on issues in a timely manner

  • Work with vendors to ensure correct execution of production requirements and quality control

  • Perform duties as assigned by the Manager – Graphic Arts & Creative Design and assume responsibilities in his/her absence

  • Minimum 3 years of experience as a graphic designer, preferably with experience in casino/ hotel/ hospitality creative services

  • Bachelor’s degree in graphic design or above

  • Good command of English and Cantonese

  • Proficient in Mac and PC, fluency in current graphic design practices such as Adobe Photoshop, Adobe Illustrator and InDesign

21. Commis 學廚 (1155BR)

  • 準備食物給廚房各工作站

  • 卸載產品並運送到倉庫,以避免損壞

  • 與其他廚房作出協調,分配及購買貨物清單

  • 保持廚房和爐具的清潔衛生

  • 須輪班工作,具從事於廚房工作經驗者優先考慮

22. Specialist – IT Helpdesk 資訊科技支援中心專員 (1063BR)

  • To provide first tier of IT support and service request through Helpdesk hotlines and emails

  • Act as the front-line contact person for all customers (internal user) on all issues related to computer systems and services

  • Good interpersonal skills and good command of English communication

  • 24 hours on shift and willing to adjust work shift to meet operational needs

  • Must be enthusiastic and have a strong passion in IT. Relevant IT experience is not mandatory

23. Manager - Promotions Planning and Management 項目推廣策劃及管理經理 (2708BR)

  • Work closely with the Promotions Planning Team to understand the details of all promotions, give recommendation to enhance the overall experience

  • Prepare all the AV, equipment, venue setup, prize, documents and game props

  • Coordinate with all concerned department and operations team for job allocation, arrange rehearsal / UAT if required

  • Be part of event, i.e. MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary

  • Work with related departments when finish the events

  • Liaise with various teams to review a promotion SOP to improve customer experience

  • Regular site check and floor audit for all comms channel and inform relevant parties

  • Proposal on competitor research, new souvenirs and upcoming plan base on Marketing calendar

  • Minimum of 5 years Casino Events & Promotions experience in a large hotel, at least 3 year of management experience required

  • Bachelor’s degree or equivalent, knowledge of casino events and promotions is preferred

  • Good Cantonese and Mandarin; English an advantage

24. 轎車服務碼頭/酒店代表 (1271BR)

  • 負責賓客從各口岸到酒店的交通安排,並提供友善及有效的轎車服務以確保能令賓客感到滿意

  • 清楚了解度假村內的所有設施和服務

  • 保持有關公司的最新消息,事件及活動等,並向賓客提供有用資訊及指示

  • 協助賓客負載和卸載行李及隨身物品

  • 良好廣東話或普通話;懂英語優先考慮

如有查詢,歡迎於辦公時間星期一至五上午9時至下午6時

致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

25. Guest Service Agent – Spa Operations (1288BR)

  • Manage and operate the Spa reception front desk, such as answering phone calls, book appointments, take and relay messages

  • Handle all guest check-ins and check-outs in a clear, organised and courteous manner

  • Conduct Spa orientation and tours to explain the services and equipment

  • Promote Spa retail products and perform cashier duties

  • Handle cash, balance daily takings, perform banking duties

  • Report problems and complaints to the Supervisor

  • Customer service experience in a five-star hotel preferred

  • Good Cantonese, Mandarin and English

26. Butler – VIP Services (1296BR)

  • Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

  • Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

  • Check stations and pantries for stock needs, neatness and cleanliness

  • Monitor operating supplies and reduce spoilage and wastage

  • “Punch” all VIP suites to ensure everything is working. Inform Butler Dispatch when further action is needed

  • Know and understand the resort’s facilities and services and all F&B items on the menu

  • Maintain guests’ preference profiles and track their likes and dislikes

  • Fluent spoken and written Cantonese, Mandarin and English

  • Previous hospitality or related guest service experience in a 5-star hotel an advantage

27. 會籍業務代表

  • 以專業有禮的態度與賓客互動溝通,並招募新會員

  • 安排及協調新會員招募計劃,會員優惠回贈方案,贈品發送及相關推廣活動事宜

  • 向賓提供會員優惠資訊和執行相關會員事務

28. 機械二級技術員 (中央空調 / 制冷設備)

  • 須按進度進行日常設備檢查和保養,包括冷水機組、冷卻塔、鍋爐、空氣處理機組、風機、水泵、洗衣房和廚房設備等一般機械設備

  • 按照臨時需要適時地維修設備,以確保設備/系統的正常運作

  • 解決所有機械和機電設備上的問題

  • 具最少三年機械和暖通空調系統維修的工作經驗

29. 潛水清潔員

  • 須負責清潔所有表演設施廠房,包括噴泉及其他水景設備

  • 根據既定的政策及程序,清潔機械設備

  • 具有國際認可的潛水機構所發出的開放水域潛水員證書優先考慮

30. Project Manager - Projects & Logistics

  • Oversee coordination of interior design, relocation and renovation projects

  • Conduct regular reviews of schematic designs, design development, and construction documents prior to and during implementation of works

  • Review, draft, and finalize scope statements for planned works

  • Oversee all on-site observations and inspections and ensure relevant documentation of these activities

  • 8 years or more of fit-out experience or related work

31. 制服房服務員 (早中班/通宵班) Uniform Attendant (Morning and Afternoon shift / Night shift) - 1262BR

  • 回收團隊成員的弄髒制服及派發乾淨的制服

  • 主理服製部服務櫃檯並解答團隊成員對制服的查詢

  • 對於制服的回收及發出須維持準確的倉存記錄

  • 提供簡單的制服修補的工作

  • 無須經驗,願意學習

  • 具裁縫知識者優先考慮

  • 小學畢業或以上程度

  • 良好廣東話,普通話及基本英語

32. 保安員

  • 負責監控及巡查渡假村內區域,維持賓客及團隊成員的秩序及安全

  • 熱誠有禮地接待賓客並以專業的態度處理他們的訴求

  • 持有小學畢業或以上程度,能操流利廣東話

  • 具相關工作經驗,能操基本普通話及英語者優先考慮

33. Senior Buyer – Procurement

  • Responsible for sourcing, negotiating and procuring goods and services as required by end users, in accordance with the Procurement operation, to ensure the best overall Total Cost of Ownership (TCO)

  • Minimum of 4 years’ related experience in a large organisation

  • Bachelor’s Degree

  • Fluent Cantonese and English

  • Intermediate MS Office and Chinese characters input

34. 前堂接待員

  • 負責所有前堂相關的職能,包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題

  • 須注意所有細節,了解酒店每天的最新情況,為客人提供報價及推廣建議。熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  • 幫助協調客人與前堂及其他部門之間的相關事宜,包括行李服務、轎車服務、工程部、客房部及餐飲部

  • 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  • 於有需要時,進行客房檢查並與客房部協調,處理提早退房、提早辦理入住登記、續房、延遲退房時間、轉房及其他特別請求

  • 無需工作經驗,有客戶服務工作經驗者優先考慮

  • 高中畢業或以上

  • 能操及書寫流利廣東話、普通話及英語,懂其他國家語言者優先考慮

如有查詢,歡迎於辦公時間星期一至五上午9時至下午6時

致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

F&B

35. 管事員

  • 須負責清洗,清潔,擦亮及維護所有的碗碟,烹飪設備(烤爐及爐頭)、銀器、玻璃器皿

  • 須清潔和消毒廚房設備及工作範圍,包括烤爐,爐頭,地板和天花板等

  • 正確地使用,處理和儲存清潔用品

  • 具小學或以上教育程度

  • 能操流利廣東話或普通話;懂英語者優先考慮

 

36. 餐飲領班

  • 為賓客提供優質的客戶服務

  • 以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

  • 針對賓客的要求,及時處理投訴,令他們感到滿意

  • 具最少3年於餐廳之工作的經驗,具五星級酒店或渡假村工作經驗者優先考慮

  • 具中學或以上教育程度

  • 能操流利廣東話及普通話;懂英語者優先考慮

  • 熟悉 MS Office 及 POS 電腦軟件操作,懂 Micros 電腦軟件操作者優先考慮

37. 餐飲督導培訓生

  • 負責為賓客提供優質的客戶服務

  • 冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

  • 須為下一位來賓清潔桌面及重新擺放餐具

  • 針對賓客的要求及及時處理投訴,讓他們感到滿意

  • 具大學畢業或以上教育程度

  • 能操流利英語、廣東話及普通話

  • 熟悉MS Office及POS電腦軟件操作,懂Micros電腦軟件操作者優先考慮

 

38. 調酒員

  • 負責為賓客介紹、準備及端上飲品

  • 須維持酒吧的整潔、作好款客擺設及倉存管理等工作

  • 具最少五年於酒店及餐廳,從事客戶服務的工作經驗

  • 熟識各類飲品及酒吧運作,具簡單現金處理經驗

  • 具小學畢業或以上程度

  • 能操流利英語、廣東話及普通話

  • 懂Micros電腦軟件操作者優先考慮

 

39. 餐飲服務員

  • 為賓客提供優質的餐飲服務

  • 以熱誠及有禮的態度接待賓客並端送食物及飲品

  • 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

  • 能操流利廣東話或普通話

40. 訂房部代理

  • 以殷勤有禮的態度迅速接聽賓客的電話

  • 清楚了解客房優惠方案及推廣計劃的細節,以及永利皇宮的所有產品、設施及服務

  • 須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)

  • 把握銷售機會,以提升客房優惠方案及推廣計劃的銷售率

  • 輸入信用卡及禮卷資料到預訂系統

  • 通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定

  • 具客戶服務工作經驗者優先考慮大學畢業或以上程度能操及書寫流利的英語、廣東話及普通話

如有查詢,歡迎於辦公時間星期一至五上午9時至下午6時

致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com