Vastcom Technology Limited is a Macau based Systems Integrator committed to provide high quality service to our valued customers with the advantages of solid and professional IT knowledge and experience, immediate response to customer enquiries, flexible and rapid operation and logistic process and strong business relationships with various IT vendors.
We believe in sustainable and enjoyable long-term relationship with customer, vendors and employees will move our customer and us towards a successful future.
Field Service Engineer
Handle phone or email service request from customer.
IT hardware and software installation.
Provide Hardware support service for customer.
IT inventory management.
Full time job and work on shift.
Fresh graduated with bachelor degree in Computer Science, IT, electrical or electronic engineering related disciplines.
IT experience is preferred.
IT knowledge and technical operation abilities.
Basic windows desk side skill and good at network concept.
Sense of Responsibility, effective communication and self-motivated.
Macao ID holder is preferred.
Receive calls from customers and internal frontline technicians；
Processing and following up customer inquiries；
Recording customer information；
Coordination and follow-up of customer maintenance arrangements；
Coordinate and support internal frontline technicians
High school or above, graduated with bachelor degree in IT is preferred.
One year or more customer service experience is preferred.
Good command of spoken and written English and Chinese is required.
Courtesy, ability to work independently, resourceful., affinity and good communication skills.
Please send full resume stating current with available date to firstname.lastname@example.org.
For more information, please visit http://www.vastcomtech.com/