Glory Global Solutions (Hong Kong) Limited [銀行賭場驗鈔機技術員] 招聘

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As a global leader in cash technology solutions, we provide the financial, retail, cash center and gaming industries with confidence that their cash is protected and always working to help build a stronger business.

Globally, we have a presence in over 100 countries, achieved through a combination of direct offices and a proven business partner network. Headquartered in the UK, Glory Global Solutions is the international sales and service business of GLORY LTD. and is built on the solid reputation and rich history of the GLORY Group, Talaris and De La Rue, providing combined experience spanning over 280 years.

Our automated solutions accelerate the cash cycle while relieving staff from the burden of manual cash processes. And our service solutions maximise the value of Glory technology – accelerating installation, optimising performance, maximising service levels and responding to any issues that may arise.

www.glory-global.com

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Technician – IT focus

MAIN RESPONSIBILITIES

  • Perform system installation & repair regularly

  • Study and testing existing cash machine software system and tools.

  • Installation of all software’s required in sales activities to customers.

  • Second tier support, provides technical support to field engineers, technicians who are diagnosing, troubleshooting, repairing in software system

  • Reports design, reliability and maintenance problems or bugs.

  • Hands-on experience in system configuration and troubleshooting would definitely be an advantage

  • Communicate with customer about system maintenance

REQUIREMENT

  • Macau ID card holder only

  • Higher Diploma holder or above in IT related disciplines

  • At least 2 years IT working experience

  • Knowledge of Windows Server, SQL database, basic networking

  • Polite, punctual and can work independently at customer site

  • Good communication and presentation skills to customers

  • Able to identify customer’s needs; analyze and provide solutions

WORKING LOCATION: Edf. Finance and IT Center 8H, Avenida Doutor Mário Soares de Macau

OFFICE HOUR: 9:30AM – 5:30PM (including 1 hour lunch break) Mon - Fri, Sat phone standby morning shift ( around every 2 months requires 1 time, phone call standby at home, urgent case on site support )

We provide annual leave, government holiday, medical insurance, overtime allowance, discretionary performance bonus. Interested parties please send full CV with the last salary, expected salary and your contact details by email to hr@hk.glory-global.com