$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Freelance 兼職, Hotel 酒店業, Macau Recruitment 澳門招聘, Others 其他行業, May 五月(D)

THE MACAU ROOSEVELT 澳門羅斯福酒店招聘

 

Inspired by the seductive power of Old Hollywood, the new 12-story Macau Roosevelt Hotel features 368 photogenic guestrooms including the Marilyn Penthouse, billed as “the sexiest stays in Asia’s favorite playground”. Complementing the Macau Roosevelt offer is a new urban getaway retreat concept and all-day playground. Facilities include in-and-outdoor socialising spaces, state of the art Fitness Centre, and an open air swimming pool overlooking at the overlooking at Macau’s Jokey Club. The Macau Roosevelt is finally bringing the never-ending party to Asia’s elite, becoming the insider’s address for music scene makers, lavish fashion icons and adventurous socialites alike.

以荷里活黃金時代的醉人魅力為靈感的澳門羅斯福酒店樓高12層,配備368間精緻客房,包括堪稱「亞洲娛樂之都的最性感套房」——瑪麗蓮頂層套房。澳門羅斯福酒店是城中理想的休憩之所及俱樂部,其設施包括室內和戶外的餐廳、設備先進的健身室及飽覽澳門賽馬場的露天游泳池。澳門羅斯福酒店終於為亞洲精英帶來無休止的派對,成為樂壇監製、奢華時尚偶像與愛冒險的社會名流的熱門消遣場所。


了解更多: http://www.themacauroosevelt.com/

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訂房部 Reservation

Reservation Agent (Full time / Part-time)

  • Consistently offer professional, friendly and engaging service

  • Answer telephone and email inquiries in a timely manner 

  • Coordinating group reservations activity

  • Determine Guest’s needs and quote the appropriate room and rate as per requirements

  • Follows up tentative bookings and update reservation status

  • Maintaining the in-house reservations systems

  • Review reservation booked daily

  • Responsible for recording Company/Travel Agent Rates both in system and correspondence file

  • Good command in spoken English and Chinese

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

前堂部 Front Office

Duty Manager

  • To consistently offer professional, friendly and engaging service

  • To assist guests regarding hotel facilities in an informative and helpful way

  • Handles guest complaints and other related problems and reports to Front Office Manager

  • Build and maintain positive client and customer relationships

  • To ensure proper staffing and scheduling of all Front Office

  • Maintain an efficient, organized work space that encourages productivity at all times

  • Set departmental goals and create plans of action for achieving them

  • Communicating with employees (problem solving, distributing work duties, providing all means to get the work done)

  • Complete daily operational tasks in a timely manner

  • Perform general office duties as needed (sending/answering emails, phone calls, filing/electronically inputting forms, etc.)

  • Good command in spoken English and Chinese

  • Perform related duties as assigned

Guest Service Agent (Full time / Part-time)

  • Checking guests in and out of the hotel in an efficient, courteous and professional manner

  • Ensuring that special requests are noted and fulfilled

  • Communicating with all departments regarding in house VIPs and any special requests/needs

  • Promoting and selling special hotel programs, special rate packages and upgrades when appropriate

  • Understands room status and room status tracking

  • Listening and responding to guest in a professional manner and assisting guests with any questions, directions, etc.

  • Managing and resolving all guest complaints and compliments in a professional and courteous manner

Transportation Ambassador (Part-time)

  • 負責協助或指引客人乘搭穿梭巴士

  • 解答客人問題

  • 工作地點按公司安排

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

康體部 Recreation

Recreation Manager

  • Oversee daily recreation operations and maintain schedule, planning and coordinating events, programs, and activities.

  • Prepares recreation activity schedules and participates in the planning and development of holiday and special event programs

  • Evaluates changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction

  • Ensures that all recreation programs are executed in accordance with all hotel and safety guidelines

  • Oversee facility maintenance, cleanliness, equipment, and inventory supplies, ordering supplies and coordinating equipment repair

  • Prepares annual departmental budget and manages departmental costs, updating budget if operational forecasts change significantly

  • Evaluates employee performance, determining improvement and training needs and advancement requirements

  • Good command in spoken English and Chinese

Recreation Coordinator (Full Time / Part Time)

  • Strong skills in prioritization, organization and multi-tasking

  • Knowledge of the equipment, facilities, operations and techniques used in a comprehensive community recreation program

  • Maintain and conduct physical inventories of supplies, tools and equipment to avoid waste, loss and damage

  • Provide clerical support, program registration, answer telephones; may respond to public inquires about the facility

  • Develops staff schedules and coordinates their activities

  • Coordinates and promotes recreational programs and activities

  • Responds to requests and inquiries from the guests, and provide information regarding recreational area

  • Perform related duties as assigned

  • Good command in spoken English and Chinese

Part-time Recreation Attendant

  • Greet guests and provides information and policies of Gymnasium Room

  • Must be well-mannered, display a helpful attitude show willingness to help guests and employees at all times

  • Perform daily safety and cleanliness checks on all recreational equipment

  • Collect and replenish pool towels and monitor inventory to minimize loss

  • Monitor use of the facility and address and/or report potential hazards

  • Respond to guest inquiries and service issues in a timely, friendly and efficient manner

  • Perform general Recreation duties, as needed

  • Good command in spoken English and Chinese

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

人力資源部 Human Resources

HR & Admin Assistant Officer (Payroll)

  • Monthly attendance record checking and payroll calculation

  • Tax calculation

  • FFS calculation

  • Analysis cost report

HR & Admin Clerk

  • Provide administrative support to the department

  • Handle documents to the government and working outside office might be required (Car is provide by the company)

Part-time HR Assistant

  • Assist in preparing and filing daily documents

  • Data Entry

  • Provide administrative support to the department

  • Handle documents to the government

  • Perform ad-hoc duties as assigned

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

資訊科技部 Information System

資訊科技技術員/資訊科技助理

  • 主要負責支援、維護及監察機構內不同單位的資訊科技設施的日常運作,包括電腦系統(Windows作業系統)、地區網絡、互聯網及伺服器;應用系統及軟件使用問題排解、維護及技術支援;

  • 有時需外勤工作。

  • 性格主動、具責任感、良好溝通能力及能獨立處理工作;

  • 高中或以上程度,並持有資訊科技/電腦科學相關文憑/證書 ;

  • 具相關工作經驗者,可獲優先考慮 。

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

銷售部 Sales

Director of Sales

  • Develops and executes annual sales plan for hotel, including the development of promotions, forecasting, and profit planning by item, market, customer, and period;

  • Manage to and maintain accurate and quality sales records and prepare sales and activity reports as required;

  • Drive regional sales force performance through leadership, vision, and motivation;

  • Work closely with management and marketing to analyse business trends, capture opportunities for growth and development of action plans to maximize sales;

  • Able to provide accurate budget forecasting in respect to sales quota on a regular basis for the team. Will be accountable for team goals and results to forecast;

  • Monitors and evaluates goals and budgets;

  • Develops a strong relationship with the major travel agency, partners and respective organizations;

  • Demonstrates a positive attitude about work issues, policies, and procedures.

  • Applies concepts of excellence in customer service and always conducts duties in a positive and friendly manner;

  • Retain customer base, ensuring a superior customer experience. Maintain and build customer relationship to drive customer retention, working with internal teams to ensure our operational efficiencies and service levels meet and exceed customer expectations;

  • Effective verbal and written communication capabilities;

  • Proven track record of sales leadership, including five or more years’ sales leadership experience;

Sales Coordinator

  • Supporting the sales team in attaining sales targets

  • Handle all daily communication internally and externally

  • Communicate effectively with sales manager and clients to maintain existing relationships while helping to create and build new client relationships

  • Providing sales and administrative support through various office duties such as answering the phone, making calls to vendors, managing calendars, scheduling site visits, etc.

  • Retain a knowledge of venues, restaurants, tours, etc. to provide accurate assessment of particular needs for a client

  • Follow up orders and payments

  • Provide sales and after sales services to clients

  • Maintain good relationships with customers

  • Manage client expectation on delivery of miscellaneous quotations & communication

  • Passionate, hard worker and well organized professional with power to prioritize and multitask

Interested parties please send your full resume with recent photo to hr@themacauroosevelt.com

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