Macau Duty Free 為 Avolta 旗下的一部分。Avolta 在全球 73 個國家的 1000 多個地點經營旅遊零售、餐飲、便利商店、鐵路等業務，多樣化的國際品牌意味著我們能夠在合適的時間及地點為所有的顧客提供服務。無論您是在旅途中購物還是線上購物，Avolta 都能為每位旅客提供優質的產品和服務。
Macau Duty Free is part of Avolta, our brand new company name signifies the combination of Dufry, a leading global travel retail duty free business, HMS Host and Autogrill, a leading food and beverage provider for travelers. With more than 60 years of experience in the industry, we operate in more than 75 countries and 1,200 locations, across three segments – duty-free, travel convenience & essentials, food & beverage – and a wide range of channels – from airports and motorways, through to cruises, railways and more. Geographic diversification is a key element of the company’s strategy. We, furthermore, stand for good Corporate Governance, Openness and Transparency for the benefit of shareholders, customers, business partners and employees. Avolta is committed to and focused on four key areas, where we want to have a positive impact: customer experience; employee wellbeing and advancement; protecting the environment. This makes us a trusted partner for all our stakeholders and all our 65’000 employees.
公司網址：www.avoltaworld.com
Retail Administrative Officer
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
Office & Store Administrative Work
Maintain daily courier services
Distribute documents/items within office and stores
Handle stationery, equipment, daily necessities such as distilled water and store materials order requests
External parties Co-ordination
Request quotations and arrange external contractors in fixing store maintenance issues
Update record and schedule of maintenance work
Coordinate the cleaning service among stores and offices
Coordinate with landlord - handle & follow up store daily operation issues between landlord and store e.g. contractor work admission submission to landlord, HPP set up, vendor admission to stores, etc.
Airport Permit Handling
Handle airport permit applications and maintain application records for employees and contractors
Act as escorter for store visit in airsides when necessary
HR Support
Leave administration of store employee: check employee attendance record, update and handle store employee leave applications,
HRIS data management and maintenance
Support recruitment processes, employee cycle and handle legitimate filling (e.g. tax & social security fund) and submitting relevant documents in person at Tax Department or Social Security Fund Office when necessary
Training record update on Level Up
Staff incentive calculation / administration
Others
To handle ad-hoc staff programs/projects as assigned
Requirements:
Bachelor’s degree or above
Preferably with 2 years of office or relevant experience
Good command of both written and spoken English and Chinese (Cantonese and Putonghua)
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
Finance Inventory and Loss Prevention Controller
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
To organize operation stock takes and cycle counts for warehouse and stores to fulfill statutory and customs requirements
To present during stocks counts in both warehouses and stores validating the process.
To report the stock count results and propose action plans to minimize stock losses
To ensure the relevant controls applied on POS operatives and manual discounts identifying incidences and propose follow up action plan to solve issues
To control that the cash float for POS and Petty cash have been documented, reporting discrepancies with relevant investigation.
To ensure stock controls including transfers, damaged stocks, good matching are correctly reported on timely manner
Other ad hoc requests from Finance Manager
Requirements:
University graduate in accounting or relevant disciplines
Preferably with 2 years' audit experience
Good analytical and report writing skills
Overnight shift require during stock takes
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
Category Coordinator
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
Organizing
Implement the sourcing strategy in accordance with the Global Category Heads
Determine and formalize expectations for negotiation with local suppliers, prepare supporting documents and information and conduct negotiation as approved by the category
Liquidate the current stock of items to be discontinued
Implement approved modifications in the affected operations and review the results
Ensure that all contracts comply with Dufry policy and governmental regulation
Review and optimize the performance and stock levels of existing items
Evaluating
Monitor the margin of the local products, adhering to the global margin policy
Analysis of the commercial performance of local suppliers, specifically sales, inventory levels, margins, payment terms, SKU Assortment
Track and evaluate performance of products and local suppliers and prepare action plan
Reporting
Coordinate and follow-up the development and implementation of promotions / Review and validate promotional calendars
Follow up and action plan to reach budgeted margins for local manufacturers and brands
Enable excellent category knowledge exposure to airport authorities and other local stakeholders
Requirements:
Bachelor’s degree or above
Preferably with 2 years of office or relevant experience
Good command of both written and spoken English and Chinese (Cantonese and Putonghua)
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
Accountant
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
Support the administrative matters of Country Finance – Macau Joint Venture
Scan the invoices to Basware for SAP posting
Act as one of the contact points with Finance Share Service Centre (FSSC) and coordinate them on day-to-day operations and in managing the POS sales, Accounts Receivables, Account payables and General ledger.
Perform tax computations, tax submission, prepare statutory accounts, liaise extensively with FSSC on all reporting issues
Support and assist Country Finance Manager on Forecast / Budget process.
Support in the implementation of the global financial policies and group accounting guidelines, tasks and deadlines.
Handle the audited sales certificates or various kinds of reporting with landlord and external auditors
Prepare and submit various kinds of surveys from government
Support in monthly, quarterly and yearly closings tasks.
To organize operation stock takes and cycle counts for warehouse and stores to fulfil statutory and customs requirements
To present during stocks counts in both warehouses and stores validating the process.
To report the stock count results and propose action plans to minimize stock losses
Perform ad hoc assignments for Finance Manager
Requirements:
Member or finalist of a recognized professional accounting body;
Minimum 5 years' hands-on experience;
Experience in retail company will be an advantage;
Mature, independent, self-motivated and detailed-oriented;
Demonstrate good interpersonal skills and able to work under pressure;
High proficiency in Computer application, Microsoft office and computerized system;
Experienced in SAP and Hyperion preferred but not essential;
Good command of written and spoken English and Mandarin;
Pro-Active team player with positive attitude and willing to learn
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
Accounts Manager
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
Oversee and manage the accounting operations teams, ensuring accurate and timely financial reporting, analysis, and forecasting of all parties.
Act as a strategic partner to the General Manager and collaborate closely with department heads or Joint Venture partners for sales, marketing, operations, and supply chain function to drive the company's financial performance.
Take a proactive approach in optimizing the company's financial performance, contributing to the growth of both top and bottom-line.
Ensure compliance with financial regulations, policies, and procedures, and maintain strong internal controls.
Hand on in month-end closing activities, including preparation of financial statements, reconciliations, and variance analysis.
Handle the day-to-day accounting operations, including bookkeeping, accounts payable and receivable, and general ledger maintenance.
Manage external audits, tax filings, and statutory reporting.
Set up bank account and ERP, and manage financial transactions.
Collaborate with the company secretary to ensure compliance with legal and regulatory requirements, licence application, etc.
Maintain effective cash flow management, including oversight of accounts payable (AP), accounts receivable (AR), and general ledger (GL) functions.
Requirements:
Bachelor's degree in Finance, Accounting, or related field. CPA or equivalent qualification is mandatory.
Extensive experience in a similar Financial Controller or senior-level finance role within the Retail industry.
At least 6 years of MNC experience at managerial level.
Strong understanding of Retail market dynamics, including key drivers, challenges, and trends.
Proven ability to serve as a strategic finance business partner, collaborating with various department heads.
Solid knowledge of financial operations and accounting principles, including month-end closing, AP, AR, GL, audit, tax, and consolidation.
Strong analytical skills with the ability to provide insightful financial analysis and recommendations.
At ease with SAP system and reporting tools, proficient in Microsoft Excel.
Effective communication and stakeholder management skills, with the ability to influence decision-making at all levels of the organization.
Detail-oriented, with a focus on accuracy and adherence to deadlines.
Fluency in English & Cantonese is essential.
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
Till Supervisor
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
Responsible for managing the Cashiers at the store and its ensuring that the store provides the highest level of customer service possible.
Review the cash collection verification of deviations as well as all credit card payment slips in order to make correct deposits
Collect and verify all cash and card receipts
Reconciliation of cash, card and bank deposits
Verify floats, routine spot checks and monitor cashiers at any time
Working closely with the shift leaders to provide best customer service
Responsible for the correct cash handling from the cashiers and train the needed processes and procedures. Understand the procedures of cash / credit card handling and practice safety consciousness at all time
Investigate in any cash discrepancies together with the cashier and the shift leader to identify and solving the problem
Monitor a loss prevention program to protect the company of any misuse from the cashiers
Controlling punctuality and absences, making appropriate monitoring of Shift Leaders
Manage queues on hand, ensuring compliance with established standards
Manage non-sellable goods, ensuring shop has right stocks and liaising with Supply Chain for orders (POS rolls, STEB bags, shopping bags, etc.)
Maintain cashiers’ attitude and morale by recognizing outstanding performance and service and motivate and develop the cash staff, communicating their incentive results on cash line sales to increase the SPP
Together with the Store Manager evaluate all store employees
Verify staff positioning during the shift according to the shop activity and priority and coordinate holidays and absences from the staff members
Perform the Product Knowledge / Training to the Shop Personnel
Promote quality of customer service among staff by acting as a positive role model
Be personally available to all customers to communicate and identify their needs and address their questions or concerns
Maintain feedback loop to other departments with customer comment cards and employee opinion.
Requirements:
3 years of retail experience with at least 1 year in a supervisory role
Strong leadership and good problem-solving skills, demonstrated ability to build effective teams and motivate employees, understanding of basic retail concepts, available to work store schedule.
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
Warehouse Supervisor (Tobacco & Alcohol)
We are committed to fostering a diverse and inclusive workplace.
Responsibilities:
Supervise daily warehouse operations, including receiving, put-away, picking, packing, and shipping tobacco and alcohol products.
Manage inventory accuracy through regular cycle counts and annual stock takes.
Ensure strict compliance with all tax-free regulations, age verification policies, and safety standards.
Lead, train, and evaluate warehouse staff to ensure high performance and maintain safety standards.
Coordinate with procurement and sales teams to forecast demand and manage inventory levels.
Maintain a clean and safe warehouse environment in compliance with OSHA and Health & Safety standards.
Operate and manage warehouse management systems (WMS) to track inventory and generate reports.
Oversee the maintenance of warehouse equipment and facilities.
Requirements:
Minimum of 3 to 5 years of experience in warehouse operations, including at least 1 to 2 years in a supervisory role.
Experience in the tobacco, alcohol, or luxury goods industries is highly preferred.
Knowledge of inventory control procedures and supply chain management.
Certification in forklift operation and other warehouse equipment is a plus.
Strong communication and team management skills.
Proficient in Microsoft Office and Warehouse Management Systems (WMS).
Ability to work efficiently in a fast-paced environment while handling sensitive products with care.
We are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration regardless of gender, age, disability, family status, race, religion, or background.
收銀員
我們致力於建立一個多元及共融的工作環境。
職責：
負責店內收銀工作
熟悉公司的推廣活動
主動向客人介紹最新的產品優惠資訊
協助整理貨品陳列、銷售
提供良好顧客服務
要求：
具一年或以上有關零售及收銀工作經驗
高中或以上程度
誠實、有責任感、有效率
熱誠主動，具良好溝通及人際技巧
良好廣東話、普通話及英語
我們是提供平等機會的僱主，致力推動多元及共融文化。所有合資格的申請者均會獲得公平考慮，而不會因其性別、年齡、殘疾、家庭狀況、種族、宗教或背景而受到影響。
營業員 - 煙、酒
我們致力於建立一個多元及共融的工作環境。
要求：
協助提供優質顧客服務，如發現顧客的需要、產品示範、收銀、處理貨架陳列及整理貨品等
具兩年或以上全職零售經驗；具相關產品知識及銷售技巧為佳
有幹勁、主動、積極及熱衷於國際零售，並具優質顧客服務及溝通技巧；
能有效地以英語及國語溝通
我們是提供平等機會的僱主，致力推動多元及共融文化。所有合資格的申請者均會獲得公平考慮，而不會因其性別、年齡、殘疾、家庭狀況、種族、宗教或背景而受到影響。
倉務員
我們致力於建立一個多元及共融的工作環境。
職責：
負責一般倉務工作，包括收貨、點貨、上架、補貨
協助點收貨倉或供應商來貨之箱頭
保持貨品、櫥窗、櫥櫃、貨架和陳列品之清潔及整齊擺放
協助店舖日常運作
要求：
高中畢業或以上程度，具一年或以上物流 / 倉務庫存管理經驗者優先
主動積極、具責任心、處事成熟並具有團隊精神
操流利廣東話、一般英語及普通話
每週工作5天，每天工作8小時，需輪班和輪休
我們是提供平等機會的僱主，致力推動多元及共融文化。所有合資格的申請者均會獲得公平考慮，而不會因其性別、年齡、殘疾、家庭狀況、種族、宗教或背景而受到影響。
Salary Range薪酬範圍：
Determined based on the position. 按職位而定
Benefit 公司福利：
Annual bonus 年終酬金
Five-day work week 五天工作
Two days off per week 週休兩天
Paid annual leave 有薪年假
Medical & Hospitalization Insurance醫療及住院保險
On-the-Job Training and Career Advancement Opportunities在職培訓及良好晉升機會
Staff Purchase Discounts員工購物優惠
Application method 申請方式：
Interested parties, please send your CV to us by WhatsApp / Email.
有意者請透過 WhatsApp/ 電郵將履歷表提交給我們。
People, Culture & Organization Department (Ms Sio 蕭小姐)
WhatsApp: +853 6288 6074
Email: Ceci.Sio@avolta.net