Food & Beverage 餐飲部
Portuguese Chef de Partie 葡國菜廚師主管
Your day to day:
Prepares a variety of Portuguese dishes.
制作各式葡國菜。Requisition supply items as needed from storerooms; assist in receiving items and taking inventory.
向庫房申請所需的用品；協助接收物品和盤存的工作。Maintain sanitation, cleanliness, and safety and health standards. Inspect the sanitation, operation and cleanliness of all tools, equipment and supplies, alert management of potentially serious issues.
保持衛生、清潔、安全和健康標準。檢查所有工具、設備、運行和清潔情況，就有可能發生的嚴重問題提醒管理層。Clean and break down work station and complete closing duties including transporting dirty pots to the pot wash station, sterilizing and cleaning cutting boards and work tables, and preparing station for the next day’s activities.
清潔和拆卸工作台並完成收尾工作，包括將已使用過器具送到清洗站，消毒和清潔案板和工作台，為第二天的工作做好準備。In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known
在經理缺席時進行交接班說明，確保了解飯店的活動和營運要求。Prepare Portuguese Regional Dishes, cooks, serves and stores the following dishes:
進行以下葡國菜餚的製作、烹飪、上餐和儲存工作：Appetizers, Savoriest, Salads and Sandwiches
開胃菜、小菜、沙拉和三明治Prepares extensive range of regional food, including appetizers, soups, curries, sauces, dressings
製作多種多樣的當地食品，包括開胃菜、湯、咖哩、醬汁、調味品Produces hot and cold sauces for menu items ensuring consistency
製作菜單上的冷、熱調味醬並保證風格一致Eggs, Vegetables, Fruit, Rice and Farinaceous Dishes
蛋、蔬菜、水果、米飯和穀粉製品Poultry and Game dishes
禽類和野味Meat dishes, meat marinades, carve meats, Fish and shell fish, sauces for fish and shell fish
葷菜、醃肉、分割肉、水產品、水產品用醬Decorate, portion and present
裝飾、切片和裝盤
What we need from you:
Professional Portuguese cuisine cooking experience
專業葡萄牙菜肴烹飪經驗Demonstrated ability to train staff, maintains quality standards, and manages kitchen operations.
具備培訓員工、維持品質標準和管理廚房運營的能力。Ability to manage inventory, create menus, and ensure kitchen safety/hygiene.
能夠管理庫存、設計功能表並確保廚房安全與衛生。
Western Restaurant Manager 西餐廳經理
Your day to day:
Effectively manage the restaurant by ensuring the following:
有效管理餐廳的日常工作，確保工作正常進行：Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
監督部門工作標準和程式手冊中列出的各項規範的貫徹執行。Adhere to opening and closing procedures
遵守開始營業和結束營業的程式。Adhere to bill paying procedures
遵守規定的結帳程式。Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc.
有效的進行每日例會，確保所有員工瞭解客人資訊、活動、推廣及產品銷售等。Personally meet and farewell a minimum of 80% of your customers
親自迎送80%以上的客人。Encourage and motivate staff to provide optimum service during all shifts
激勵在崗員工為客人提供卓越的服務。Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
向廚師和餐飲經理提供建議和客人意見，以反映當前的客戶情況。Develop and implement Promotions Calendar for F&B products in restaurant
在餐廳制定和執行餐飲產品促銷活動。Anticipate market changes and review operations when necessary
善於預測市場的變化情況，並在必要時審評運營工作。Conduct competitor analysis
對競爭對手進行分析。
What we need from you:
Problem solving, reasoning, motivating, organizational and training abilities.
具有解決問題，推理，號召，組織和培訓能力。Good writing skills
具有良好的寫作技能。Diploma in Hotel Management, Food & Beverage, or related field
酒店管理，餐飲或相關專業的大專學歷。4 years related experience, including supervisory experience, or an equivalent combination of education and experience
4年相關工作經歷，包括管理經驗，或與此相當的教育和相關工作經驗結合的背景。
Front Office 前廳部
Duty Manager 值班經理
We like to lead from the front. So, we’re looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You’ll champion our ‘one team’ approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions.
Your day to day:
Every day is different at IHG, but you’ll mostly be:
Leading the way – managing guest experiences, team performance and hotel operations
Prioritising workload and ensuring your team deliver authentic, memorable experiences
Developing your team’s skills to drive results that positively impact on hotel performance
Having authentic conversations with guests to resolve issues, queries or concerns
Being first point of contact for any critical emergency situations
What We need from you:
Minimum Diploma or equivalent, some college preferred
2 years’ front desk/guest service leader experience
Must be fluent in spoken and written English
Other languages may be preferred
Basic mathematics skills
Excellent communication, problem solving, reasoning and motivational skills
Long periods of standing in the front desk areas and occasional lifting of heavy items
Working knowledge of hotel property management systems like Opera beneficial
Willingness to work evenings and weekends
Sales & Marketing 市場銷售部
美工 Graphic Designer
Your day to day
Manage the design and artwork production of the hotel’s collateral and other graphic design.
Manage photo database, take photos for all hotel events and edit photos according to Brand standards.
Support the Marketing Communications team in maintaining all Brand standards for all hotel collaterals, advertising and design work.
Collaborate with partner teams (including Food & Beverage, Meetings and Events, Sales, Revenue Management/Reservations) on collaterals design and production.
Develop hotel and marketing collaterals according to Brand standards for promotions.
Provide all Project visual requirements within required timeline to ensure sufficient time for proof readings and approval by senior managers.
Provide technical support to Sales & Marketing team for all collateral, advertisement and design work.
Work with Marketing Communications Manager to ensure the creative and design meets Brand standards.
Responsible for all hotel photo shooting and photo editing.
Manage hotel image database with official hotel photos and event photos to be used in hotel promotion.
Learn and be updated on the latest creative trends for design work.
Keep well and save every kind of art tools, materials and equipment.
What we need from you:
Strong knowledge and experience in graphic design and online marketing
Strong time-management skills and able to multi-task
Proficient in the use of Microsoft Office software, graphic design, photo publishing and editing software
Bachelor’s degree in graphic design or related field
At least 1 year of relevant work experience or 4 years of combined university education and work-related experience
How do I deliver this?
We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels
True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner
There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.
What we offer:
We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training.
Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.
現誠邀本澳居民申請以上職位，有意者可將個人履歷、近照和薪金要求電郵至：careers@crowneplazamacau.com 申請者所提供之個人資料將絕對保密及僅作招聘用途，如有疑問請致電：（853）8590 8066
Interested parties, please send the resume to careers@crowneplazamacau.com
For enquiries, please contact us at（853）8590 8066. The positions are application for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.