Macau Fisherman's Wharf is the largest leisure and entertainment complex in the Macau Peninsula. It is our mission to ensure that every visitor here enjoys the very best. We strive to provide attentive accommodation service, quality dining and shopping experience and all-day entertainment, ensuring that our guests can truly enjoy an unforgettable visit.
If you have the same mission and a passion with us, we welcome you to join our team and work with the talented and specialized teams to create a fulfilling career.
澳門漁人碼頭作為澳門半島最大的休閒娛樂綜合旅遊景點，一直以提供最專業及優質的服務為宗旨，務求讓每位客人獲得最舒適貼心細心的住宿安排、世界各地的美味佳餚、優質的購物體驗、以及全年無休的刺激娛樂；享受最難忘的旅程。
如果您與我們具有同樣的目標，歡迎您成為我們的一份子，與精英團隊一同發揮所長及開展屬於您的事業康莊大道。
Sous Chef – Western
Job Description
Ensure that high efficiency and required standard of food production in all categories are achieved by good delegation and proper supervision
Check regularly on conditions of tools and machineries and report immediately back to Executive Chef in order to prevent interruption to the kitchen’s operation
Be creative and always has new ideas and developing new menus
Develop and test new dishes and products
Ensure no food borne illness happen in your sections. All food provided to guests must be of good nutrition and in conditions of absolute sanitation
Develop new ideas in conjunction with Executive Chef who will increase sales and reduce cost and better working methods
Be responsible for the quality of all food prepared in the kitchen he supervises. Constantly inspect taste, temperature and visual appeal. Make sure that all dishes are uniform and that established portion sizes are adhered to
Control standards of food production and presentation throughout the hotel
Job Specification
Secondary school graduated or above
Minimum 6 years of experience in F&B in a 5 star environment
Knowledge of Western or Portuguese cuisine
Able to build relationships
Able to distinguish product quality, taste, texture and presentation and observe preparation
Proficient in Cantonese and English
Self-motivated and independent
Chef de Cuisine- Portuguese Cuisine
Job Description
Ensure the required efficiency and standard of food production by allocating work to associate accordingly.
Check quality of raw materials before use, and oversee quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and prepare requisitions for supplies.
All food provided to guest must be hymenia and of good nutrition.
Plan the weekly specialties and daily banquet menu based on availability of stock on hand.
Recommend the right price for every dish based on the specific standard food cost.
Maintain complete record on maintenance of all kitchen equipment and fixtures and liaise with the Engineering on their repair.
Job Specification
10 years or above related experience
Thorough knowledge in developing and improving on menu items, selection of raw materials and development of recipes accordingly
Knowledge in administration & operation of kitchen
保安控制室經理
職位描述
監管及協調保安控制室的日常運作，觀察及記錄可疑活動，並及時進行𢑥報以保障客人和公司的人員及財產安全
協助審查、分析並確認保安系統求，包括安裝攝像機，並與合適的供應商合作管理項目，以確保滿足所有專業需求及期望。
安排例行的隨機監控檢查，以確保監控系統的正常運作
與各部門保持緊密聯繫，以有效監管和制定門禁系統的設置
管理保安控制室的人員配置，透過提供培訓、監督工作表現及激勵等方式以提升團隊成員的績效
及時地掌握現行的視頻監控法規，並落實相應措施，以保障客人及公司人員的個人隱私
職位需求
中學畢業或以上學歷
具至少八年的相關工作經驗
具備豐富的物理安全、視頻監控、無線電通信、存取控制，及指揮中心佈局之相關知識及技術
具備監督、培訓及領導能力
具責任感、良好的工作態度及嚴謹紀律
懂流利廣東話、普通話及英語
具備良好的體能及抗壓能力
需輪班工作
保安控制室操作員
職位描述
通過視頻監視系統檢視各區域，以檢視各種可能引起安全隱患或不規範的異常情況； 派當值的保安人員調查情況，並在進行時提供相關信息。
接聼部門來電，並據此派出該當值保安人員執行任務。
按照部門操作指引和程序，傳達及升級保安事件或相關信息。
確保準確記錄所有控制室內的情況及事件。
編寫相關事故、事件及可疑活動的報告。
通過互聯網及新聞報告觀察天氣狀況，並將信息傳達給緊急情況管理部門。
根據需要協助緊急醫療，疏散火災，龍捲風警告，炸彈威脅和演習。
職位需求
多任務處理能力，可以接聽電話，監視CCTV設備并快速發送廣播/電話消息。
各種緊急情況通知系統的方法和程序。
準備和記錄保存的方法和程序。
中學畢業或以上
1年或以上相關工作經驗
能使用微軟自帶輸入法
Marketing & Communications Manager
Job Description:
Be responsible for leading the marketing projects from planning to execution in order to enhance the brand image as well as increasing brand awareness of the company’s properties in the targeted markets.
Develop, manage and execute marketing projects / plans based on the given marketing budget, and ensure that the delivery meets with the timelines, costs, quality and standards.
Work closely with the internal business units and retail tenants to create promotional plans, and to maintain a good leverage between the marketing resources and budgets.
Work closely with the internal users and external production partners on designs and productions. Also, supervise and manage the external partners to ensure the quality of projects and that they are delivered within budgets and timelines.
Provide brand guidance for all internal and external users to ensure brand consistency across all marketing and communication channels.
Prepare pre-and-post reports on the projects for evaluation.
Job Specification:
Holder of degree in marketing, media studies, or communications studies; major in Communications, Advertising, Journalism, English or a similar area is preferred.
At least 5 years of experience in the field of Marketing
Excellent knowledge on major social media channels including Facebook, Instagram, Xiaohongshu, WeChat and Weibo, etc.
Proactive and highly organized, meticulous, detail-oriented with strong time management and planning skills, as well as a proven ability to multitask
Strong project management skills, organizational skills and presentation skills
Creative thinker with proven campaign experience
Executive Chef – Western
Job Description
Ensure efficiency and required standard of food production by allocating work to staff accordingly.
Check quality of raw materials before use, and overseeing quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and preparing details for requisitions of supplies.
Check quality of deliveries, supervising proper storage and controlling section’s stock efficiently.
Ensure day-to-day efficiency of the sections by supervising the administration of duty rosters and schedule holidays.
Conduct on the job training to subordinates in order to improve their performance.
Be creative and always has new ideas and developing new menus.
Supervise proper storage and control stock effectively.
Ensure no food borned illness happen in your sections. All food provided to guests must be of good nutrition and in conditions of absolute sanitation.
Cooking, portioning and butchering food according to hotel standard.
Job Specification
In-depth skills and knowledge of all kitchen operations.
Possess strong leadership, communication, organization and relationship skills.
Experience with training, financial management and customer service.
Proficient in general computer knowledge
A true desire to exceed guest expectations in a fast paced customer service environment.
Capable of producing a consistent product in a timely manner.
Culinary education and/or appropriate level of on the job training and hotel culinary experience.
Guest Services Agent
Job Description:
Greet and meet guests in the lobby
Handle minor complaints
Check-in / out of the VIP, Suite guest
Co-ordinate with the Duty Manager in assigning rooms for VIPs and pre-registered guests
Take initiative to assist / or solve disputes between guests / associate and report irregularities to the Duty Manager when necessary
Deliver correct information to guests when required
Job Specification:
Diploma or above
1 - 2 years' working experience is preferred
Proficient in Cantonese, Mandarin and English
Pleasant, courteous, hardworking and outgoing
房務員
職位描述：
對指派的客房進行清潔及整理
每天檢查及補充迷你吧消費品，為前台服務員提供迷你吧收據及報告
通知上級任何工作問題，包括客人的特別要求、疾病等
維持所有設備正常運作
保持工作岡位，周邊區域，布草間及做房車清潔整齊
即時向上級報告遺失或損壞之布草、傢俱、設施及機械
職位需求：
小學畢業或以上
持澳門居民身份證
具 1 - 2 年相關經驗者優先
流利粵語，國語及基本英語
可靠，誠實有禮，有合作精神及良好服務態度
能在壓力下工作及需體力勞動
餐飲服務員
職位描述：
向所有客人提供熱情友好的歡迎。
根據專業要求，擺設餐桌，並確保餐桌保持清潔。
帶領客人到完全擺好的餐桌，並有效控制客人流量。
向客人提供直接服務，包括但不限於為客人點餐、餐桌服務、餐桌清潔、安排坐位等職責。
與客人建立並保持友好關係。
擦拭和重新檢查器皿及餐具，並補充乾淨的餐具以供應用。
負責提供拋光、清洗器皿，及注滿器皿。
適當使用及更換布草。
如果發生投訴，按既定程序處理，並立即通知上級有關客人的投訴。
職位需求：
中學畢業或以上。
具相關經驗者優先。
具基本的餐飲知識。
操流利廣東話及普通話，及基本英語對話。
吃苦耐勞、和藹可親、有禮貌、有耐性。
餐廳經理
職位描述：
監督並協助餐廳里所有員工向客人提供個性化的服務，以確保客人得到全面及高效率的服務。
監督餐廳的收銀記錄及餐飲成本。
為員工制定儀容標准，並檢查員工的個人儀表及衛生。
檢查每條規則及程序的正確性，並指導及監督員工確保其遵循特定的服務程序。
接納客人的意見及投訴，並處理突發情況。如遇緊急情況，需及時向上級匯報。
多與客人溝通並維持良好的關係，拓展交際圈。
職位需求：
中學畢業或以上。
具有餐飲服務之技能及知識
具至少 3 年的餐飲服務主任及管理之經驗。
能夠根據需要準備營運報告。
操流利廣東話及普通話，懂英文優先。
有領導能力、負責任的、積極的、有耐性。
To Apply 申請方式：
Interested parties should send detailed resume to 有意者請將履歷電郵至 recruit@fishermanswharf.com.mo
Recruitment Hotline 招聘熱線： (853) 8799 6199
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