Macau Fisherman's Wharf is the largest leisure and entertainment complex in the Macau Peninsula. It is our mission to ensure that every visitor here enjoys the very best. We strive to provide attentive accommodation service, quality dining and shopping experience and all-day entertainment, ensuring that our guests can truly enjoy an unforgettable visit.
If you have the same mission and a passion with us, we welcome you to join our team and work with the talented and specialized teams to create a fulfilling career.
澳門漁人碼頭作為澳門半島最大的休閒娛樂綜合旅遊景點，一直以提供最專業及優質的服務為宗旨，務求讓每位客人獲得最舒適貼心細心的住宿安排、世界各地的美味佳餚、優質的購物體驗、以及全年無休的刺激娛樂；享受最難忘的旅程。
如果您與我們具有同樣的目標，歡迎您成為我們的一份子，與精英團隊一同發揮所長及開展屬於您的事業康莊大道。
Chef de Cuisine- Portuguese Cuisine
Job Description
Ensure the required efficiency and standard of food production by allocating work to associate accordingly.
Check quality of raw materials before use, and oversee quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and prepare requisitions for supplies.
All food provided to guest must be hymenia and of good nutrition.
Plan the weekly specialties and daily banquet menu based on availability of stock on hand.
Recommend the right price for every dish based on the specific standard food cost.
Maintain complete record on maintenance of all kitchen equipment and fixtures and liaise with the Engineering on their repair.
Job Specification
10 years or above related experience
Thorough knowledge in developing and improving on menu items, selection of raw materials and development of recipes accordingly
Knowledge in administration & operation of kitchen
Network Assistant
Job Description
Responsible for drafting the flowcharts and diagrams on the network operations
Conduct regular analysis on the problems discovered from the hardware and software
Monitor the network systems regularly to prevent any possible intrusions and damages
Ensure the network connectivity of all workstations
Manage and conduct maintenance regularly on the network hardware, including the configuration and restoration of the relevant network resources
Job Specification
Diploma or degree in Information Technology or other subject equivalent
Macau BIR Holder
1 years of working experience in the design of network infrastructure and technical support; Candidates with less experience may also be considered
Responsible, self-motivated and willing to learn; Able to work independently and with a team as well
Good command of both written and spoken English and Chinese
Knowledge on Ethernet, TCP/IP, IP routing protocol, LAN switching, network security and IP infrastructure, etc; Knowledge on and experience with the Wired and Wireless Networking settings and relevant hardware; Proficient in understanding and diagram existing network
保安經理
職位描述
全面負責保安部值班員工的日常運作
每天值班前進行簡報，講解工作事項、值班分配、編排執勤崗位記錄和安排隊員用餐時間
經常巡查隊員是否在自已的崗位上，確保隊員時刻保持專業形象
到現場處理所有的突發事件和重要事務
組織、策劃及安排下線員工的在職培訓事宜
確保所有下線員工都清楚了解及熟悉緊急應變計劃與程序
嚴格遵守公司的政策和程序
監管、培訓、評核、激勵和激發下屬
職位需求
精通與安全有關的管理和操作
具有調查操作知識者優先
中學畢業或以上
8年或以上相關工作經驗
具備良好的體能及抗壓能力
保安控制室經理
職位描述
監管及協調保安控制室的日常運作，觀察及記錄可疑活動，並及時進行𢑥報以保障客人和公司的人員及財產安全
協助審查、分析並確認保安系統求，包括安裝攝像機，並與合適的供應商合作管理項目，以確保滿足所有專業需求及期望。
安排例行的隨機監控檢查，以確保監控系統的正常運作
與各部門保持緊密聯繫，以有效監管和制定門禁系統的設置
管理保安控制室的人員配置，透過提供培訓、監督工作表現及激勵等方式以提升團隊成員的績效
及時地掌握現行的視頻監控法規，並落實相應措施，以保障客人及公司人員的個人隱私
職位需求
中學畢業或以上學歷
具至少八年的相關工作經驗
具備豐富的物理安全、視頻監控、無線電通信、存取控制，及指揮中心佈局之相關知識及技術
具備監督、培訓及領導能力
具責任感、良好的工作態度及嚴謹紀律
懂流利廣東話、普通話及英語
具備良好的體能及抗壓能力
需輪班工作
保安控制室操作員
職位描述
通過視頻監視系統檢視各區域，以檢視各種可能引起安全隱患或不規範的異常情況； 派當值的保安人員調查情況，並在進行時提供相關信息。
接聼部門來電，並據此派出該當值保安人員執行任務。
按照部門操作指引和程序，傳達及升級保安事件或相關信息。
確保準確記錄所有控制室內的情況及事件。
編寫相關事故、事件及可疑活動的報告。
通過互聯網及新聞報告觀察天氣狀況，並將信息傳達給緊急情況管理部門。
根據需要協助緊急醫療，疏散火災，龍捲風警告，炸彈威脅和演習。
職位需求
多任務處理能力，可以接聽電話，監視CCTV設備并快速發送廣播/電話消息。
各種緊急情況通知系統的方法和程序。
準備和記錄保存的方法和程序。
中學畢業或以上
1年或以上相關工作經驗
能使用微軟自帶輸入法
Accounting Clerk
Job Description
Check the reconciliation of register readings made by Accountant and investigate unadjusted discrepancies.
Ensure that vouchers are presented in numerical sequence and are properly accounted for.
Prepare a daily breakdown for overage and shortage in cashiers' remittances and follow up the subsequent settlements by cashiers.
To abide by and work in accordance with the Company’s policies & procedures.
Job Specification
University or College Graduates.
Macau BIR Holder.
1 year experience is an advantage.
English, Cantonese, Mandarin is preferable.
Responsible, efficient and self-motivated.
主廚 (中餐)
職位描述
擬定食物製作標準工作流程及菜色品質的控制。
參與餐飲部會議或其他相關討論事宜。
負責廚房的衛生與安全工作事宜。
督導檢查有關食品進貨、貯存及存量等問題。
負責菜單的製作與菜餚的創新。
針對顧客意見調查表，對菜色所反應的問題，加以檢討與改進，儘量滿足客人的口味。
職位需求
高中畢業程度
持澳門特區永久居民身份証
28歲以上
需具10年或以上廚房經驗
身體健康，體能良好
具良好中文書寫及聽說能力
Assistant Catering & Sales Manager
Job Description:
Managing and promoting the banquet sales
Developing and executing product and market promotion plans
Providing proactive guest service to achieve or exceed customer expectations
Working closely with F&B Manager and respective departments to meet the customers satisfaction
Achieving the annual Sales Budget
Job Specification:
Degree / Diploma or above
Macau BIR Holder
Minimum 5 or above relevant experience
Excellent interpersonal/communication and customer services skills
Sincere, patient and pleasant
Catering Sales Executive
Job Description:
Establish and improve the reputation of the hotel by offering personalized style of service as per the hotels standard operating procedures
Timely attend all the telephone calls using clear and professional language, and answer telephones using appropriate telephone etiquette
Assist with typing of the Banquet and Sales correspondence, i.e. replying mail, confirming banquet arrangements, menus, BEO, FP, memos etc.
Compose, publish and distribute Banquet event order (BEO) / Banquet Function Plan (FP) to all department heads and personnel who are involved in servicing banquets function
Job Specification:
Knowledge in wine and banquet service
Good planning ability
Good leadership
High school graduate or above
Hotel operation and management training
5 years or above related experience
Able to communicate to all levels
Able to promote and the work team
Fluent in Cantonese, English preferable
Marketing & Communications Manager
Job Description:
Be responsible for leading the marketing projects from planning to execution in order to enhance the brand image as well as increasing brand awareness of the company’s properties in the targeted markets.
Develop, manage and execute marketing projects / plans based on the given marketing budget, and ensure that the delivery meets with the timelines, costs, quality and standards.
Work closely with the internal business units and retail tenants to create promotional plans, and to maintain a good leverage between the marketing resources and budgets.
Work closely with the internal users and external production partners on designs and productions. Also, supervise and manage the external partners to ensure the quality of projects and that they are delivered within budgets and timelines.
Provide brand guidance for all internal and external users to ensure brand consistency across all marketing and communication channels.
Prepare pre-and-post reports on the projects for evaluation.
Job Specification:
Holder of degree in marketing, media studies, or communications studies; major in Communications, Advertising, Journalism, English or a similar area is preferred.
At least 5 years of experience in the field of Marketing
Excellent knowledge on major social media channels including Facebook, Instagram, Xiaohongshu, WeChat and Weibo, etc.
Proactive and highly organized, meticulous, detail-oriented with strong time management and planning skills, as well as a proven ability to multitask
Strong project management skills, organizational skills and presentation skills
Creative thinker with proven campaign experience
Marketing Executive
Job Description:
Organize and Co-ordinate Promotional Activities of the Hotel;
Disseminate Information of the Hotel’s Promotion Activities to the Public or Media;
Assist to Execute Translation, Copywriting and Editing on both Prints and Electronic Materials, Including Company Website to Provide; Quality Promotional or Marketing Materials;
Monitor all Media Response about the Hotel;
Organize the printing of promotion materials by collaborating with concerned department heads;
Keep contact & Coordinate with photo shooting, media and advertising company;
To perform other duties as the Company may reasonably call upon.
Job Specification:
University Graduate in Marketing Degree or Equivalent Qualification;
Macau BIR Holder;
2 Years or above of Hotel Experience in Marketing Department;
Pleasant, Courteous, Hardworking and Independently;
Ability to Communicate at All Levels;
Fluent in Cantonese, Mandarin and English;
Ability to Work Under Pressure.
行政管家
職務描述
管理部門的全面事務，從清潔標準到團結人心、預算目標和部門之間的關係。
負責管理有關酒店的客人房間、樓層、公共域及非廚房區與員工區的整潔乾淨。
負責管理洗衣部乾淨整潔的環境。
確保管家部流暢和高效的運轉，並確保遵守所有部門運營手冊中的政策和程式。
監督客房和公共區域的清潔。
以協助和靈活的態度與其他部門經理密切合作，關注酒店的整體成功和客人的滿意度。
職務需求
熟悉酒店的運作，特別是管家部行政的運作
能與不同階層的同事和客人進行有效的溝通
優秀工作的計劃安排
中學畢業或以上
酒店業培訓經驗
10年或以上相關工作經驗
操流利廣東話及普通話，懂英文優先
System Analyst
Job Description:
Responsible for the operating system and associated subsystems
Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. Identify alternatives for optimizing computer resources
Work closely with system administrator and a variety of end users to ensure technical compatibility and user satisfaction
Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems
Assist to perform and coordinates impact analysis and produces effort estimate
Provide emergency on-call support
Job Specification:
Diploma or degree in Information Technology field
Macau BIR Holder
1 year working experience in IT system support
Good in written and spoken Chinese and English
Good understanding on various Database systems and network infrastructure
Able to work independently and with a team
Possess good communication skills and willing to learn
Concierge Agent
Job Description
Greet warmly and politely to all guests upon arrival and assist them for luggage service
Provide information to guests concerning weather, all Food and Beverage facilities, hotel promotions and special events in Macau
Assist group coordinator in handling arrival and departure of tour groups
Responsible for the timely and careful deliver and collect of guest luggage and belongings to/from Guest Rooms, Cars and Reception
Ensure guest luggage and belongings are stored in a secure, methodical way at all times
Job Specification
Secondary school graduated or above
Minimum 1 year of experience in Concierge is preferred
Able to build good interpersonal relationship
Proficient in Cantonese and Basic English
Physically strong and responsible
Assistant Sales Manager
Job Description
Solicit business for rooms, banquet and F&B outlets from travel agents, airlines, commercial accounts, government departments, associations, clubs, trade missions and consulates.
Maintain good business relationship by means of keeping close contact with potential and established account.
Review materialization of productive accounts and to coordinate with the department head for maximizing profit and to ensure continuity in our sales presentation.
Introduce various facilities and entertain tour / conference organizers of local / Hong Kong / overseas agents and airline personnel as well as commercial accounts.
Ensure that periodic follow-up for annual businesses are carried out.
Propose ways and means to improve room and banquet sales.
Coordinate with Convention Sales Team Office in preparing and executing regular direct mail campaigns which stimulate local / Hong Kong interest in the Hotel’s facilities, special events etc.
Job Specification
Appropriate Sales & Marketing Training
University graduate or above and customer service.
Experienced Sales technique
3 years or above related experience
Fluent in Cantonese, Mandarin & English
Executive Chef – Western
Job Description
Ensure efficiency and required standard of food production by allocating work to staff accordingly.
Check quality of raw materials before use, and overseeing quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and preparing details for requisitions of supplies.
Check quality of deliveries, supervising proper storage and controlling section’s stock efficiently.
Ensure day-to-day efficiency of the sections by supervising the administration of duty rosters and schedule holidays.
Conduct on the job training to subordinates in order to improve their performance.
Be creative and always has new ideas and developing new menus.
Supervise proper storage and control stock effectively.
Ensure no food borned illness happen in your sections. All food provided to guests must be of good nutrition and in conditions of absolute sanitation.
Cooking, portioning and butchering food according to hotel standard.
Job Specification
In-depth skills and knowledge of all kitchen operations.
Possess strong leadership, communication, organization and relationship skills.
Experience with training, financial management and customer service.
Proficient in general computer knowledge
A true desire to exceed guest expectations in a fast paced customer service environment.
Capable of producing a consistent product in a timely manner.
Culinary education and/or appropriate level of on the job training and hotel culinary experience.
Chef de Cuisine
Job Description
Ensure the required efficiency and standard of food production by allocating work to associate accordingly.
Check quality of raw materials before use, and oversee quality production of menu items.
Ensure adequate supply of raw materials by checking stock level regularly and prepare requisitions for supplies.
All food provided to guest must be hymenia and of good nutrition.
Plan the weekly specialties and daily banquet menu based on availability of stock on hand.
Recommend the right price for every dish based on the specific standard food cost.
Maintain complete record on maintenance of all kitchen equipment and fixtures and liaise with the Engineering on their repair.
Job Specification
Secondary school graduate or above
10 years or above related experience
Thorough knowledge in developing and improving on menu items, selection of raw materials and development of recipes accordingly
Knowledge in administration & operation of kitchen
Knowledge and skill in food production
Event Executive
Job Description:
Responsible for the company’s MICE (Meeting, Incentive Travel, Convention and Exhibition) & Special Event’s implementation.
Invite businesses, government departments, associations, clubs, traders and consulates for potential collaborations.
Propose ways and means to improve MICE business.
Meet all banquet, conference and exhibition organizers at the venue and solicit future business.
Provide support for research of potential specials events to be held in Macau Fisherman’s Wharf.
Have a full understanding of all company event details and introduce to potential customers.
Hold and attend various events to ensure that the targeted markets and audiences are effectively attracted to the promotions.
Develop and maintain collaborative relationships with relevant events industry bodies and committees.
Job Specification:
Bachelor Degree in Event Management or related disciplines
Macau BIR Holder
2 years or above related experience
Pleasant, Courteous, Hardworking and Independently
Ability to Communicate at All Levels
Fluent in Cantonese, Mandarin and English
Ability to Work Under Pressure
System Operator
Job Description:
The IT System Operator is responsible for set up, maintenance, and technical support of systems and computers. This includes maintaining, trouble shooting, and general IT problem solving for systems, hardware and network performance.
Provide first line support following established procedures
Install, support and maintain for the hardware and equipment
Handle escalations of server & network issues and provide troubleshooting support
Assist to maintain hardware and software inventories, server licensing, and user access and security
Job Specification:
Secondary or above
Macau BIR Holder
1 year working experience in IT technical support role
Basic I.T. knowledge
Good in written and spoken Chinese and English
Able to work independently and with a team
Shift required
保安控制室經理 / 副經理
職位描述：
監管及協調保安控制室的日常運作，觀察及記錄可疑活動，並及時進行𢑥報以保障客人和公司的人員及財產安全。
協助審查、分析並確認保安系統需求，包括安裝攝像機，並與合適的供應商合作管理項目，以確保滿足所有專業需求及期望。
安排例行的隨機監控檢查，以確保監控系統的正常運作。
與各部門保持緊密聯繫，以有效監管和制定門禁系統的設置。
管理保安控制室的人員配置，透過提供培訓、監督工作表現及激勵等方式以提升團隊成員的績效。
及時地掌握現行的視頻監控法規，並落實相應措施，以保障客人及公司人員的個人隱私。
職位需求：
中學畢業或以上學歷。
具至少八年的相關工作經驗。
具備豐富的物理安全、視頻監控、無線電通信、存取控制，及指揮中心佈局之相關知識及技術。
具備監督、培訓及領導能力。
具責任感、良好的工作態度及嚴謹紀律。
懂流利廣東話、普通話及英語。
具備良好的體能及抗壓能力
需輪班工作。
Assistant Event Manager
Job Description:
Take charge in the implementation of the company’s MICE (Meeting, Incentive Travel, Convention and Exhibition) and special events
Invite businesses, government departments, associations, clubs, traders and consulates for potential collaborations
Meet with all banquet, conference and exhibition organizers and solicit potential businesses
Communicate and coordinate with hotels and casinos regarding their promotional events; also propose strategies and plans for improving the MICE business
Attend various events and ensure that the targeted markets and audiences are effectively attracted to the promotions
Establish and maintain good collaborative relationships with the relevant personnel and parties from the Event industry
Job Specification:
Degree holder of Event Management or related disciplines
Minimum 3 years of relevant working experiences
Proficiency in Adobe (Photoshop & Illustrator)
Proactive and highly organized, with strong time management and planning skills, meticulous, detail-oriented and a proven ability to multi-task
Assistant Accounting Supervisor
Job Description:
Evaluate and update the accounting and internal control system of the Hotel.
Responsible for the preparation of financial statements, budgets, cash flow statements and periodical management report.
Responsible for the preparation of financial analysis periodically or on request.
Maintains proper record and control over the assets of the Hotel.
Ensure that all payments are fully supported, justified, authorised, and according to the specified payment terms.
Job Specification:
Proficiency in Microsoft Office (Word & Excel)
Accounting, taxation, book keeping principles, calculation
University graduate or above
Member or Finalist of Professional Accounting Body preferable
5 years or above related experience
Independent, honest and good leadership
廚師領班
職位描述：
按照標準和程序，為客人和同事有效率地，經濟地和衛生地準備食物。
協助副總廚有關廚房的日常操作，並幫助維持高水準的食物準備和展示。
參與菜單菜餚的開發。
實施和監控採購與控制庫存程序。
職位需求：
具澳門居民身份證。
中學畢業或以上
具6年以上相關工作經驗。
西式廚房酒店培訓課程。
負責任、有耐性、自我激勵。
需輪班工作。
助理廚師I / II / III
Job Description:
負責在廚房的所有烹飪及製作
預備廚房毎天徵用的用品
保持食品的效益及質量及展示
協助保持工作環境清潔及整齊
Job Specification:
中學畢業或以上
具1年或以上廚房工作經驗
具基本食品生產知識
流利粵語及基本國語
吃苦耐勞、和藹可親、有禮貌、有耐性
資深廚師
職位描述：
根據獲分配的點單製作菜單上的菜式。
遵循上司指示，對餐廳提供的所有餐點（包括單點菜單、套餐及自助餐）的烹飪技巧、煮食方法及食譜標準進行練習、鍛煉及達致熟悉程度。
當供應量不足時，補充食材及食品庫存，並做好相關準備。
檢查於食品儲藏室內生食的數量及質量；當發現食材腐爛或變質時，立刻向主管報告。
檢查所有設備並確保其處於正常運作狀態；如發現器具有破損或短缺，立刻向主管報告。
清潔工作區域，特別是冷藏室及冰箱；並確保所有食物存放在適當的地方，並一直保持最高的衛生標準。
職位需求：
中學畢業或以上。
具基本食品製作知識。
具至少兩年之相關工作經驗。
勤力、主動、成熟、有責任感及有耐性。
懂流利廣東話及英語。
需要輪班工作。
Administrator
Job Descriptions:
Provide day-to-day administrative assistance for the department.
Assist in office management.
Conduct research and collection on any information or data needed.
Prepare and distribute corresponding memos, letters, faxes, forms, etc. to the correct relevant departments or personnel.
Be responsible for filing documents into the systems.
Handle other ad hoc tasks and participate in some special projects as assigned.
Job Specifications:
Bachelor degree holder
Macau BIR holder
2-4 years of related work experience in office administration
Proficient in Microsoft Office applications
Outgoing, proactive, mature, responsible and independent
Proficient in Chinese and English
Guest Services Agent
Job Description:
Greet and meet guests in the lobby
Handle minor complaints
Check-in / out of the VIP, Suite guest
Co-ordinate with the Duty Manager in assigning rooms for VIPs and pre-registered guests
Take initiative to assist / or solve disputes between guests / associate and report irregularities to the Duty Manager when necessary
Deliver correct information to guests when required
Job Specification:
Diploma or above
1 - 2 years' working experience is preferred
Proficient in Cantonese, Mandarin and English
Pleasant, courteous, hardworking and outgoing
工程技工
職位描述：
檢查及維護酒店的結構和設施，適時進行修葺及改善工程
按部門編排的工作及時間表完成維護保養的工作
定期檢查酒店設備
監督維修承包商的維修工作及進度
根據預防性的保養計劃和臨時需求，操作和維護機械系統，LV和HV電子系統，室內和室外照明系統及排水系統，以及跟進木具，牆身修葺
確保工程系統能安全，有效，可靠地運作和維修保養，提升部門工作表現
職位需求：
中學畢業或以上
具 2 年相關經驗者優先
具有維修客房，包括室內裝修和工程系統的經驗
流利粵語，國語及基本英語對話
有團隊合作精神
能在壓力下工作
房務員
職位描述：
對指派的客房進行清潔及整理
每天檢查及補充迷你吧消費品，為前台服務員提供迷你吧收據及報告
通知上級任何工作問題，包括客人的特別要求、疾病等
維持所有設備正常運作
保持工作岡位，周邊區域，布草間及做房車清潔整齊
即時向上級報告遺失或損壞之布草、傢俱、設施及機械
職位需求：
小學畢業或以上
持澳門居民身份證
具 1 - 2 年相關經驗者優先
流利粵語，國語及基本英語
可靠，誠實有禮，有合作精神及良好服務態度
能在壓力下工作及需體力勞動
餐飲服務員
職位描述：
向所有客人提供熱情友好的歡迎。
根據專業要求，擺設餐桌，並確保餐桌保持清潔。
帶領客人到完全擺好的餐桌，並有效控制客人流量。
向客人提供直接服務，包括但不限於為客人點餐、餐桌服務、餐桌清潔、安排坐位等職責。
與客人建立並保持友好關係。
擦拭和重新檢查器皿及餐具，並補充乾淨的餐具以供應用。
負責提供拋光、清洗器皿，及注滿器皿。
適當使用及更換布草。
如果發生投訴，按既定程序處理，並立即通知上級有關客人的投訴。
職位需求：
中學畢業或以上。
具相關經驗者優先。
具基本的餐飲知識。
操流利廣東話及普通話，及基本英語對話。
吃苦耐勞、和藹可親、有禮貌、有耐性。
餐廳經理
職位描述：
監督並協助餐廳里所有員工向客人提供個性化的服務，以確保客人得到全面及高效率的服務。
監督餐廳的收銀記錄及餐飲成本。
為員工制定儀容標准，並檢查員工的個人儀表及衛生。
檢查每條規則及程序的正確性，並指導及監督員工確保其遵循特定的服務程序。
接納客人的意見及投訴，並處理突發情況。如遇緊急情況，需及時向上級匯報。
多與客人溝通並維持良好的關係，拓展交際圈。
職位需求：
中學畢業或以上。
具有餐飲服務之技能及知識
具至少 3 年的餐飲服務主任及管理之經驗。
能夠根據需要準備營運報告。
操流利廣東話及普通話，懂英文優先。
有領導能力、負責任的、積極的、有耐性。
To Apply 申請方式：
Interested parties should send detailed resume to 有意者請將履歷電郵至 recruit@fishermanswharf.com.mo
Recruitment Hotline 招聘熱線： (853) 8799 6199
APPLY NOW 快速申請職位：
*應徵者提供的個人資料只作招聘用途，所以資料將絶對保密。