$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Hotel 酒店業, Gaming & Entertainment 博彩及娛樂, Design 設計, CS 客戶服務, GM 綜合管理, Marketing 市場行銷及傳播, F-JSCM1, Admin 行政, M07BJ

WYNN PALACE (MACAU) 澳門永利皇宮招聘

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Contractor - Food and Beverage Marketing餐飲市場推廣合約員

主要職責

執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。

職位介紹

  • 準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。

  • 協調餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。

  • 與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。

  • 協助經理與攝影師/攝影師/剪輯師協調，安排餐飲團隊所有行銷活動的拍攝/攝影/訪談行程。

  • 與管理階層合作，協助其執行行銷計畫以及根據公司策略和目標受眾所進行的各項具體活動。

職位要求

  • 工作經驗：具1-2年相關領域工作經驗者優先考慮

  • 知識/證書：較強的溝通和人際交往能力，能夠進行創造性思考。精通內容管理系統、印刷媒體和社交媒體平台。在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力。

  • 教育程度：傳播學、新聞學或相關領域的學士學位

  • 語言能力：良好的英語、粵語和普通話書面和口語能力

  • 電腦應用：擅長MS Office 和Photoshop。了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。

  • 合約期: 6 個月

Job Purpose

Support the execution company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.

Key Responsibilities

  • Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.

  • Coordinate job brief from F&B team and consolidate accurate information before debriefing to creative/ digital marketing/ multimedia team for artwork or social content development.

  • Work closely with copywriting agency to write, edit, proof reading, and distribute content for marketing material and promotion collateral.

  • Support manager to coordinate with photographers / videographers / editors for the shooting / filming / interview schedules with F&B department for all marketing campaigns.

  • Collaborate with and support management to implement marketing plan as well as various individual campaign based on company strategy and target audience.

Competencies and Requirements

  • Experience: Minimum 1-2 year of relevant experience in a communications role is preferred.

  • Knowledge/Certificates: Strong communication and interpersonal skills and be able to think creatively. Proficient in content management systems, print media and social media platforms. Good execution on briefing partners, time management and performance analysis.

  • Education: Bachelor’s degree in Communications, Journalism, or related field.

  • Language Abilities: Good written and spoken English, Cantonese and Mandarin

  • Computer Skills: Good at MS Office and Photoshop. Aware of existing social media platforms and online review sites in order to provide content management to those platforms.

  • Contract Duration: 6 months

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）88891188。For enquiries, please contact us at (853) 88891188 during office hours from Monday to Friday between 9:00am and 6:00 pm.

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

  • 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

  • 負責日常推廣活動的執行，並向管理層提交日常進展報告。

  • 負責以高標準的溝通能力，並在及時的時間內完成工作。

  • 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

  • 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

  • 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

  • 協助推行行銷策略與活動，提升公司品牌知名度及營收。

  • 維護專案資料庫及預算報告，確保資料的完整與準確。

  • 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

  • 工作經驗：具至少 2-3 年相關工作經驗

  • 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

  • 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

  • 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

  • Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

  • Responsible for daily promotional operations and prepare regular reports for management.

  • Responsible for delivering work to a high communication standard and within a timely manner.

  • Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

  • Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

  • Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

  • Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

  • Maintain project compendium and budget reports.

  • Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

  • Experience: Minimum of 2-3 years related experience

  • Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

  • Language Ability: Good written and spoken Cantonese, Mandarin and English

  • Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

內部審計員 Auditor - Internal Audit (ID:2363BR)

主要職責

  • 主要負責審核公司內部有關會計及行政程序，確保一切皆符合永利既定政策及程序標準

職位介紹

  • 對公司內部有關會計及行政程序進行審核工作

  • 須對公司內部監控程序及措施瞭若指掌；同時須評估其量度是否足夠

  • 須不時與其他部門協調，分析其財務及行運作情況及審核有關文件

  • 為每項審計工作撰寫詳盡報告

  • 須遵循《沙賓法案》(Sarbanes Oxley Act) 及本澳現行法規進行審計工作

  • 視乎管理層需要而進行突發工作

職位要求

  • 工作經驗：需一年或以上於核數師樓或酒店從事相關工作經驗，具註冊會計師牌照者優先考慮

  • 技能 / 證書：熟悉審計工作

  • 教育程度：須持會計學、經濟學學士或相關商科學歷

  • 語言能力：操及寫流利英語、廣東話及普通話

  • 電腦應用：熟識 MS Office 操作

Job Purpose

  • Responsible to conduct internal audits of the fiscal and administrative procedures in the company to ensure that those procedures comply with Wynn policies and procedures.

Key Responsibilities

  • Conducts internal audits of the fiscal and administrative procedures

  • Understand and assess the sufficiency of Company’s internal controls

  • Conducts interview, analyze financial and administrative practices, reviewing relevant documentation

  • Develops a detailed report on each audit

  • Perform internal control reviews as prescribed by Sarbanes Oxley Act

  • Perform internal control reviews as part of Corporate Governance of HKEX requirements

  • Perform internal control reviews as prescribed by Macau Government’s regulations

  • Perform ad hoc projects upon the request of Executive Management

  • Interact with department and company team members, management and contractor representatives in a professional and positive manner to foster good rapport, promote team spirit and ensure effective two-way and cross cultural communications

Competencies and Requirements

  • Experience: A minimum of 1 year experience in international CPA firm or gaming compliance related field CPA or other accounting/finance/IT designation is preferred

  • Education: University Degree or equivalent is required

  • Language Abilities: Good command in spoken and written English and Cantonese, knowledge in Portuguese and Mandarin is an advantage.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

國際市場業務行政助理 Administrator - Premium Marketing (ID:4227BR)

主要職責：須負責為高級行政副總裁執行秘書的職責，並提供行政及文書上支援，維持和控制辦公室存貨。

職位介紹：

  • 為高級行政副總裁執行秘書工作，包括準備相關信函、接聽電話及安排會議

  • 安排會議時間及準備會議文件，並在會議上作記錄

  • 協調接收和發送電子郵件

  • 協助與市場部各部門之間的溝通

  • 監控辦公用品的存貨

  • 有禮地接待賓客

  • 管理辦公室內所有檔案、報告、信件及相關商業文件，保持電子博彩辦公室的系統資料齊全

  • 須翻譯文件

  • 須同時處理不同事項，安排工作先後次序及依時處理問題

  • 保持辦公室的清潔整齊

  • 須履行部門主管所委派的工作

職位要求：

  • 工作經驗：具最少兩年行政工作的經驗

  • 技能 / 證書：熟悉安排工作日程表

  • 教育程度：學士學位或等以上程度

  • 語言能力：良好廣東話，普通話及英語

  • 電腦應用：中級MS Office電腦軟件操作 (Word, Excel, Powerpoint 及 outlook (中文及英文))

Job Purpose: Perform secretarial duties and provide administrative and clerical support to the Senior Executive Vice President. Assist in premium marketing team operations when needed.

Key Responsibilities

  • Perform secretarial duties for the Senior Vice President, including preparing correspondence, screening telephone calls, and organising appointments

  • Schedule meetings and prepare meeting materials and minutes

  • Coordinate incoming and outgoing mail

  • Assist with coordination and communication between the Marketing Departments

  • Monitor office supplies and inventory levels

  • Receive visitors courteously

  • Manage files, reports, letters, memos and other relevant business documents, and maintain the filing system of the Premium Marketing office

  • Translate documents when required

  • Manage multiple projects simultaneously, prioritise work and follow through on issues in a timely manner

  • Perform duties assigned by the Department Heads

Competencies and Requirements

  • Experience: Minimum of 2 years’ administration/secretarial experience

  • Knowledge/Certificates: Calendar management

  • Education: Bachelor degree or above

  • Language Ability: Good Cantonese, Mandarin and English

  • Computer Skills: Intermediate in MS Office (Word, Excel, PowerPoint and Outlook (Chinese and English))

如欲了解職位詳情，可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社交媒體協調員 Coordinator - Social Media (ID:4188BR)

主要職責：負責社交媒體內容和營運的規劃和成功執行。

職位介紹

  • 協助制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

  • 領導及開發符合公司戰略目標的社交媒體內容

  • 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

  • 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

  • 與各個內部部門就內容創建和材料準備進行協調和溝通

  • 管理和支持代理機構製作超出預期的創意和高質量內容

  • 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

  • 工作經驗： 具數位行銷、平台運營、數據分析、社交媒體操作以及奢侈品牌、設計、藝術文化或酒店業相關經驗者優先考慮

  • 教育程度： 具學士學位畢業或以上程度

  • 技能 / 證書

  • 了解社交媒體平台及這些平台所帶來的市場機會

  • 具備良好的文案寫作和審美分析能力

  • 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

  • 電腦應用

  • 精通在線設計、視頻編輯工具、桌上出版及MS Office

  • 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation

Key Responsibilities

  • Support the development and execution of a comprehensive social media content and operations strategy to ensure Wynn maintains a leading presence across platforms and remains ahead of industry trends.

  • Lead the effort to develop social media content in alignment with the company’s strategic objectives

  • Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

  • Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

  • Liaise with various internal departments on content creation and material preparation

  • Manage and support agencies to produce creative and quality content that beats expectations

  • Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

  • Experience: Experience in digital marketing, data analysis, social media, and luxury industries is a plus.

  • Education: bachelor’s degree or above

  • Knowledge/Certificates

  • Knowledge of popular social media platforms and the marketing opportunities these platforms present

  • Strong copywriting skills and strong sense of aesthetics

  • Language Ability: Good written and spoken in English, Mandarin, and Cantonese

  • Computer Skills

  • Proficient in the use of online design and video editing tools, desktop publishing and MS Office

  • Familiar with mobile technologies, e.g. responsive design, mobile payments, etc

如欲了解職位詳情，可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

助理採購主任 Assistant Buyer – Procurement (ID:1452BR)

主要職責

  • 協助採購主任進行管理和計劃相關的採購運作和當採購主任缺席時代替他的職務.

職位介紹

  • 透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務

  • 準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單

  • 記錄供應商所提供的相關產品內容、價格、規格和其他資訊

職位要求

  • 工作經驗：具採購工作經驗者優先考慮

  • 教育程度：具大學畢業或同等程度學歷

  • 知識及証書: 物料管理或採購文憑

  • 語言能力：能操流利廣東話及良好英語

  • 電腦應用：熟識 Ms Office 2003 或以上軟件操作，懂中文打字

Job Purpose

  • Assist the Buyer to manage and plan all aspects of the Purchasing operation and deputize for the Buyer in his/her absence.

Key Responsibilities

  • Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer-generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions

  • Assist with the preparation of various monthly reports on orders raised, products used, and a list of stock holding issued to departments, ensuring adequate levels are maintained

  • Document all relevant information and supplier responses regarding product availability, specification, and price

Competencies and Requirements

  • Knowledge/Certificates: Knowledge of procurement is an advantage

  • Language Abilities: Fluent Cantonese, Mandarin, and good English

  • Education: Bachelor degree or above

  • Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

採購主任 Buyer – Procurement (ID:828BR)

主要職責

  • 協助採購經理按照永利採購營運的標準去執行採購的職責及任務

職位介紹

  • 透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務

  • 準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單

  • 記錄供應商所提供的相關產品內容、價格、規格和其他資訊

職位要求

  • 工作經驗：具最少二年於大型機構從事採購工作經驗

  • 技能 / 證書：具採購或材料管理學士學位優先

  • 教育程度：學士學位畢業或以上

  • 語言能力：操流利廣東話、普通話及良好的英語

  • 電腦應用：懂中文輸入法, Ms Office 或以上軟件操作

Job Purpose

  • Responsible for sourcing, primary negotiation, processing and ordering goods and services as required by end users, in accordance with the Procurement operation.

Key Responsibilities

  • Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions

  • Assist with the preparation of various monthly reports on orders raised, products used and a list of stock holding issued to departments, ensuring adequate levels are maintained

  • Document all relevant information and supplier responses regarding product availability, specification, and price

Competencies and Requirements

  • Experience: Minimum 2 years of procurement experience in a large organization

  • Education: Bachelor degree or above

  • Knowledge/Certificates: Diploma in materials management or procurement is an advantage

  • Language Ability: Fluent Cantonese and good English

  • Computer Skills: Intermediate MS Office or above. and Chinese characters input

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

  • 理解即時出現的工作優先事項，確保相關任務按需安排並執行

  • 負責交接班流程，確保所有工單被充分理解

  • 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

  • 向高層管理層匯報可能引起關注的事項

  • 對分配的專案執行專案管理流程

  • 及時向商業智能管理層報告所有挑戰，並提供解決方案

  • 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

  • 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

  • 每日與營運高層溝通關鍵問題

  • 與營運團隊合作，設計合適的風險及風險緩解方案

  • 了解科技與營運業務

  • 協助管理硬體與軟體的第二線支援

  • 辨識並建立與服務供應商及系統廠商的合作關係

  • 與公司其他部門保持溝通，了解並收集業務需求

職位要求

  • 工作經驗

  • 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

  • 在專案與資源管理方面有相關經驗

  • 對酒店／娛樂場／人力資源／財務應用有基本了解

  • 教育程度：資訊科技相關領域的文憑或學位

  • 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

  • Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

  • Own the process of Shift Change and ensure all tickets are understood.

  • Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

  • Escalate any concerns that might cause concern to upper management.

  • Provide project management processes on project that are assigned to this role.

  • Report all challenges in a timely manner to BIG Management with options to rectify.

  • Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

  • Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

  • Communicate on a daily basis with Operational executives on key issues.

  • Work with Operations to design the correct Risk and Risk Mitigation elements.

  • Understand technology as well as Operations.

  • Assists to manage 2nd Tier support for both hardware and software.

  • Identify and establish working relationships with service providers and systems vendors.

  • Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

  • Experience:

  • Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

  • Proven track record in projects and resource management

  • General understanding of Hotel/Casino/HR/Finance Applications

  • Education: Diploma or degree in Information Technology field

  • Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

  • 協助轎車服務經理及總監維持轎車服務

  • 團隊每天的運作，確保轎車服務是有效率和流輰。

  • 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

  • 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

  • 清楚了解酒店的設施、服務和活動

  • 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

  • 監察轎車的日常保養及維護

  • 在預算之內安排定期的轎車維修和保養計劃

  • 當意外發生時，處理保險的索償

職位要求：

  • 工作經驗：具 4 年以上主任級別的工作經驗；

  • 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

  • 教育程度：中學畢業或以上程度

  • 語言能力：良好的英語、普通話和廣東話

  • 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

  • Assist the Manager and Director with the daily operations of the Limousine Services Team.

  • Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

  • Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

  • Know and understand the resort’s facilities, services and activities

  • Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

  • Monitor and inspect the daily upkeep and maintenance of limousines

  • Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

  • Handle insurance claims when accidents occur

Competencies and Requirements

  • Experience: Minimum 2 years of supervisory experience

  • Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

  • Education: Secondary school diploma or above

  • Language Ability: Good English, Mandarin and Cantonese

  • Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

前堂服務副經理 Assistant Manager - Front Services (ID:2820BR)

主要職責

協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員，透過個人化服務提升賓客的體驗。與賓客進行溝通，並根據賓客的需求提供五星級的禮遇及有效率的服務。

職位介紹

  • 日常運作

  • 協助監督和管理行李服務、代客泊車服務及纜車

  • 服務部的日常運作

  • 監控及管理酒店大堂的人流

  • 建議並監控前堂服務的品質控制機制，包括賓客服務標準、員工儀容、設備展示和操作，以及職業安全

  • 確保賓客的查詢及要求得到跟進

  • 負責實施部門培訓計劃

  • 與其他部門溝通和協作以滿足營運需求

職位要求

  • 工作經驗：具 3 年以上五星級酒店的管理工作經驗

  • 教育程度：學士學位或等同學歷

  • 語言能力：能操及寫流利廣東話、普通話及英語，

  • 懂其他國家語言者優先考慮

  • 電腦應用：熟識 Ms Office 軟件操作，對 Opera 及Fidelio 系統操作有一定認識

Job Purpose

Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.

Key Responsibilities

  • Daily Operations

  • Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department

  • Monitor and manage the flow of traffic at hotel lobby

  • Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety

  • Ensure guests’ inquiries and requests are addressed

  • In-charge of departmental training programs

  • Communicate and collaborate with other departments to meet operational needs

Competencies and Requirements

  • Experience: Minimum 3 years of supervisory experience in a five-star hotel

  • Education: Bachelor’s degree or above

  • Language Abilities: Fluent spoken and written English,

  • Cantonese and Mandarin. Other foreign languages an advantage

  • Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

市場業務專員 (服務大使) Marketing Executive - Mass Marketing (Services Ambassador) (ID:4247BR)

主要職責：為”永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

  • 為娛樂場的尊貴會員提供專業及優質的客戶服務

  • 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

  • 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

  • 清楚了解度假村內所有設備及服務

  • 與其他部門協調，以確保項目能順利運行

職位要求

  • 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

  • 教育程度：高中畢業或以上程度

  • 技能 / 證書：熟悉賭桌遊戲的玩法及規例為佳

  • 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

  • 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose: Provide professional and high-quality customer service to esteemed members of “Wynn Rewards”.

Key Responsibilities

  • Deliver professional and high-quality customer service to distinguished casino members.

  • Assist in the planning and execution of promotional activities within the casino, including coordinating member participation.

  • Maintain effective communication with guests to enhance their experience and loyalty, thereby cultivating long-term relationships.

  • Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

  • Coordinate with other departments to ensure smooth operation of initiatives.

Competencies And Requirements

  • Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

  • Education: High school graduate or above.

  • Knowledge/Certificates: Knowledge of table game regulations

  • Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

  • Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全主任Officer - Food Safety (ID:3160BR)

主要職責

  • 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

  • 對公司各種處理食品的設施進行食品安全規管、評估和調查

  • 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

  • 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

  • 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

  • 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

  • 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

  • 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

  • 教育程度：需持有食品科學或相關學科的學士學位

  • 語言能力：操流利廣東話及英語

  • 電腦應用：精通MS Office

Job Purpose

  • Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

  • Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

  • Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

  • Perform and maintain routine microbiological analysis scheme and lab stock management

  • Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

  • Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

  • Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

  • Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

  • Education: Bachelor degree in Food Science or a related field

  • Language Abilities: Fluent English and Chinese

  • Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責

  • 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

  • 對公司各種處理食品的設施進行食品安全規管、評估和調查

  • 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

  • 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

  • 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

  • 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

  • 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

  • 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

  • 教育程度：需持有食品科學或相關學科的學士學位

  • 語言能力：操流利廣東話及英語

  • 電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

  • Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

  • Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

  • Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

  • Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

  • Strengthens food safety understanding throughout the organization through training and other knowledge management activities

  • Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

  • Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

  • Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

  • Education: Bachelor degree in Food Science or a related field

  • Language Abilities: Fluent English and Chinese

  • Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

 

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

  • 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

  • 處理來自本地、國際組織和政府部門的資詢

  • 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

  • 起草和翻譯新聞材料，包括新聞稿、報告等

  • 管理和保存與企業社會責任相關活動的資產和材料

  • 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

  • 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

  • 工作經驗：具至少兩年相關工作經驗優先考慮

  • 教育程度：需具新聞或傳播學士學位

  • 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

  • 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

  • Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

  • Handling enquiries from local, international organizations and governments etc.

  • Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

  • Assist in drafting and translating press material and reports.

  • Manage and store the assets and materials for the CSR activities

  • Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

  • Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

  • Experience: Minimum 2 years of experience in related field

  • Education: Bachelor’s degree in Communications or Journalism preferred

  • Language Abilities: Good written and spoken English, Mandarin and Cantonese

  • Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

弱電壓系統一級技術員 ELV Electrical Technician I (ID:1698BR)

主要職責：使建築管理系統和弱電壓系統處於正常的功能狀態，並進行預防性和糾正維護。

職位介紹

  • 按照預防性維護計劃，進行建築管理系統控制台和控制系統的日常安裝，維修和維護工作

  • 協助糾正及緊急情況下的工作

  • 負責操作及維護樓宇系統及設施，更新維修記錄

  • 向管理層報告問題

  • 在嚴格的安全條件下，進行維修和保養工作

職位要求：

  • 工作經驗：至少2年的建築管理系統維護，HVAC和自動化控制系統工作經驗。

  • 技能 / 證書：具電子或電氣工程專業證書

  • 教育程度：中學畢業或同等學歷

  • 語言能力：能操良好廣東話及普通話，一般英語

  • 其他要求：具Siemens Automation Insight / Desigo, PLCs 系統經驗優先考慮

Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.

Key Responsibilities

  • Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan

  • Assist corrective maintenance and emergency calls

  • Operate and maintain Building Management Systems and update maintenance records

  • Report and escalate problems to management

  • Control the repair and maintenance work under strict safety conditions

Competencies and Requirements

  • Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.

  • Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering

  • Education: Secondary school or equivalent

  • Language Abilities: Good Cantonese and Mandarin. Basic English an advantage

  • Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器二級技工Electrical Technician II (ID:1438BR)

主要職責：須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器

職位介紹

  • 負責操作和維護電力系統和電器

  • 負責安裝，維護，修理和增加電力系統和電器

  • 在嚴格的安全生產條件下，進行維修和保養工作

  • 確保電力供應及分配充足，緊急備用系統運作正常

  • 向電機工程師或以上主管報告問題

職位要求

  • 工作經驗：具最少三年電力/電器維護的工作經驗 (具酒店維護優先考慮)

  • 技能 / 證書：具相關範疇的學徒認可者優先

  • 教育程度：中學畢業或同等學歷

  • 語言能力：能操良好廣東話及普通話，一般英語

  • 電腦應用：熟識MS Office

Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.

Key Responsibilities

  • Operate and maintain electrical systems and electronics

  • Install, maintain, repair and add to electrical systems and electronics

  • Perform repairs and maintenance work under strict safety conditions

  • Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization

  • Report and escalate problems to the Supervisor (Electrical)

Competencies and Requirements

  • Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance

  • Knowledge/Certificates: Relevant accredited apprenticeship preferred

  • Education: Secondary school or equivalent

  • Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage

  • Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

動能裝置資深動畫技術員Lead Animation Technician - Public Attractions (ID:3674BR)

主要職責：操作、維修及維護表演設施系統，確保每場科技幻影表演均符合永利之超卓水準

職位介紹

  • 進行操作前測試，檢查和驗證設備運作暢順，包括聲效和視覺質量，確保維持最高質量的表演

  • 記錄相關維護、故障、停機時間以及所需之改進項目

  • 維護系統組件以確保最佳運作狀態

  • 密切注視表演進度，如遇任何緊急事故，及時作出回應和行動。

職位要求

  • 工作經驗：具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗

  • 技能 / 證書：具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮

  • 教育程度：高中畢業或以上程度

  • 語言能力：能操良好英語、廣東話及普通話

  • 電腦應用：熟識MS Office

Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.

Key Responsibilities

  • Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality

  • Documenting maintenance, faults, downtime, and needed improvements

  • Maintain systems components to maximize performance excellence

  • Responds to and actions any emergency call from attraction system

Competencies and Requirements

  • Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience

  • Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.

  • Education: High School or above

  • Language Ability: Good English, Cantonese and Mandarin

  • Computer Skills: Proficient in MS Office.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

  • Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

  • Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

  • Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

  • Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

  • CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

  • Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

  • Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

  • Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

  • Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

  • Experience with Airflow setup, configuration, and optimization

  • Familiarity with Linux operating systems and development tools like VSCode

  • Knowledge of DevOps platforms and practices

  • Exceptional business acumen and ability to understand and align with organizational goals

  • Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

  • Excellent communication and collaboration skills to effectively work with cross-functional teams

  • Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

  • Strong organizational skills and meticulous attention to detail

  • Strong ownership and servicing mind-set to ensure efficient and effective program delivery

  • Experience with marketing automation platforms and data visualization tools

  • Experience with database management (e.g., SQL)

  • Knowledge of agile development methodologies and experience working in a Scrum environment

  • Proven track record of driving process improvements and delivering measurable business results

  • Experience in developing applications for high-load environments

  • Work experience in Integrated Resort strongly preferred

  • Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

  • 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

  • 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

  • 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

  • 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

  • 根據管理層的要求去製定相關的報告

職位要求

  • 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

  • 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

  • 語言能力：能流利地操與寫作廣東話/普通話及英語

  • 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

  • Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

  • Key Responsibilities

  • Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

  • Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

  • Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

  • Generate relevant reports requested by management

Competencies and Requirements

  • Experience: 2 years experience of data analysis, preferably in entertainment industry

  • Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

  • Language Ability: Proficiency in English and Cantonese / Mandarin

  • Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

  • 確保貴賓能感受難忘及超越期望的住宿體驗

  • 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

  • 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

  • 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

  • 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

  • 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

  • 教育程度：學士學位或同等學歷為佳

  • 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

  • •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

  • Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

  • Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

  • Know and understand the resort’s facilities and services and all F&B items on the menu

  • Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

  • Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

  • Education: Bachelor degree or equivalent preferred

  • Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

  • 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

  • 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

  • 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

  • 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

  • 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

  • 中學畢業或以上程度

  • 能操流利廣東話及普通話；良好英語

  • 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

  • Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

  • Introduce available dishes and beverages, including the method of preparation, and make recommendations

  • Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

  • Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

  • Secondary school diploma or above

  • Fluent Cantonese and Mandarin, good English

  • Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

  • 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

  • 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

  • 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

  • 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

  • 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

  • 教育程度：學士學位或同等學歷

  • 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

  • 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

  • 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

  • 烹調高品質的菜餚，以滿足賓客的需求

  • 須作出供應需求的預測及監控貨倉的存貨

  • 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

  • 須不斷改善健康及安全標準

  • 須履行廚師長委派的工作

職位要求：

  • 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

  • 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

  • 教育程度：中學畢業或等同學歷

  • 語言能力：良好廣東話，普通話及英語

Key Responsibilities

  • Produce high quality dishes to fulfil the orders

  • Forecast supply needs for the stock room and manage inventory levels

  • Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

  • Continuously improve health and safety standards

  • Perform duties assigned by the 1st Wok

Competencies and Requirements

  • Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

  • Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

  • Education: Secondary school or equivalent

  • Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

  • 介紹飲品款式，並提出建議

  • 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

  • 為每位賓客提供優質的產品及服務

  • 制定每月及每季的飲品餐單

  • 經常保持酒吧及所有硬件設備的清潔整齊

  • 須作出倉存管理及控制每月存貨

  • 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

  • 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

  • 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

  • 中學畢業或以上程度

  • 能操流利英語、廣東話及普通話

  • 懂 POS 操作

Key Responsibilities

  • Introduce beverages to guests and make recommendations

  • Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

  • Deliver high quality products and services to every guest

  • Create monthly and seasonal drinks menus

  • Clean and tidy the bar and equipment frequently

  • Maintain stock levels and control monthly inventory

  • Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

  • Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

  • Good product knowledge of beverages and bar operations; cash handling

  • Secondary school diploma or above

  • Fluent Cantonese, Mandarin and English

  • Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

  • Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

  • Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

  • Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

  • Experience: 1 year of experience in auditing, finance or related business field experience preferred

  • Education: Bachelor degree in Accounting, Finance or related business field

  • Language Abilities: Good written and spoken English and Chinese

  • Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

  • Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

  • Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

  • Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

  • Know and understand the resort’s facilities and services and all F&B items on the menu

  • Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

  • Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

  • Education: Bachelor degree or equivalent preferred

  • Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

  • 確保貴賓能感受難忘及超越期望的住宿體驗

  • 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

  • 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

  • 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

  • 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

  • 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

  • 教育程度：學士學位或同等學歷為佳

  • 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

  • 以專業有禮的態度與賓客互動溝通，並招募新會員

  • 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

  • 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

  • 具娛樂場市場業務及客戶服務工作經驗者優先考慮

  • 學士學位或同等學歷

  • 操流利的廣東話、普通話及英語

  • 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

  • Serve wines according to five-star best practice

  • Compile the wine list, buy and store the wines, and restock the cellar

  • Taste all purchased wines to ensure their quality

  • Practice wine and food matching according to the characteristics of wines and dishes

  • Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

  • Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

  • Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

  • Education: Secondary school diploma or above

  • Language Ability: Good English, Cantonese and Mandarin an advantage

  • Computer Skills: Proficient in MS Office

主要職責：

  • 按五星級的最佳方法向賓客提供餐酒服務

  • 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

  • 為了購貨而須親嚐葡萄酒，以確認其品質

  • 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

  • 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

  • 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

  • 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

  • 教育程度：中學畢業或以上程度

  • 語言能力：良好英語、懂廣東話及普通話者優先考慮

  • 電腦應用：熟悉MS Office電腦軟件操作

 

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

  • 為賓客提供優質的餐飲服務

  • 以熱誠及有禮的態度接待賓客並端送食物及飲品

  • 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

  • 能操流利廣東話或普通話

  • 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

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