Only The Brave (OTB) is an international fashion and luxury group powering a range of unconventional global brands, including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf.
As our name suggests - OTB stands for “Only The Brave” - we challenge established rules to redefine the world of fashion and lifestyle by fostering the creativity of international talents while expressing the innovative and bold spirit.
Store Supervisor (Marni)
Responsibilities:
Drive and exceed assigned individual and team sales goals and KPI targets
Recruit, build and nurture lasting relationships with clients, leveraging CRM tools to provide personalized service and drive client loyalty.
Support the Store Manager in leading, coaching, and motivating a team of skilled Sales Associates.
Act as a brand ambassador, embodying the Brand spirit and providing a warm, knowledgeable, and inspiring client journey.
Prepare various monthly store report.
Ensure the visual merchandising of the store is maintained to Brand’s impeccable standards.
Requirements:
6+ years of experience in a luxury retail environment, with at least 1 year in a supervisory
Previous experience in luxury brand with strong customer network is preferred
Commercially driven with a strategic mindset and a track record of achieving sales targets.
Excellency in customer service, passionate with high fashion sense
Good communications skills in English and Mandarin
Open-minded, positive, self-motivated, hardworking, mature and strong in teamwork
We are hiring Senior / Sales Associate for Diesel, Maison Margiela, Marni, Jil Sander.
Senior / Sales Associate (Full Time & Part Time)
What you'll be doing
Achieve and exceed individual and store sales targets.
Deliver outstanding service aligned with the brand's luxury standards.
Engage with clients to understand their needs and preferences.
Build and maintain long-term relationships to drive loyalty and repeat business.
Create personalized client experiences, including services and private appointments.
Manage post-sale follow-up, including client feedback and relationship nurturing.
Maximize cross-selling and upselling opportunities.
Maintain in-depth knowledge of product lines, brand history, and current campaigns.
What we're looking for
Minimum 2 years of experience in a retail sales, preferably within the fashion/apparel industry
Strong communication and interpersonal skills with the ability to engage with customers
Excellent product knowledge and a passion for the Diesel brand
A keen eye for detail and the ability to maintain high standards of store presentation
Proficiency in English, Cantonese and Mandarin
Flexible and adaptable with the ability to work in a fast-paced environment
A positive, enthusiastic and team-oriented attitude
Interested parties please send full resume with salary expectation to:
Email: np_lin_lin@otb.net
Whatsapp / Wechat: +852 9440 0771
Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies.
Deisel, Maison, Margiela, Jil Sander, Marni are part of the OTB Group.
All personal data collected will be kept in strict confidence and used for recruitment purposes only.