We are member of Dah Chong Hong Holdings Hong Kong, is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, Four Star partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for 500 brands into hospitals, pharmacies and specialty stores in Macau. To cope with our swift business growth, we would like to invite high caliber individual to fill the following positions.
Sales Representative – Pharmaceuticals (Trade)
Responsibilities
Actively promote products to Clinics, pharmacies, hospitals, etc.
Conduct regular visits to Key accounts, engaging with pharmacy owners, and staff to promote products and close sales.
Follow up on customer orders and ensure high-quality service throughout the sales process.
Collect and provide market intelligence, including customer feedback and competitor activities, to support business strategies.
Identify potential business opportunities, expand the client base, and develop new accounts to achieve sales targets.
Requirements
· Bachelor’s degree in science discipline or equivalent
More than 1 year of solid sales experience, preferably with field sales experience and a proven track record in achieving sales targets.
Strong interpersonal and communication skills, with the ability to build relationships with clients and handle objections confidently.
Presentable, independent, proactive, hardworking, and able to work under pressure in a challenging sales environment.
Solid sales experience in pharmaceutical industry is highly preferred
Assistant Manager - Service Engineering
Responsibilities
Responsible for reviewing the service quality with engineers
Provide guidance, support and supervision to engineers in customer service and routine maintenance and emergency repairs on medical equipment.
Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner.
Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance
Monitor work progress and maintain an orderly workflow according to priorities, ensure on time completion
Keep accurate maintenance service and project records and document customer service actions and discussions
Participate into assigned projects as a project Leader and/or project team member
Requirements:
University degree in Electronics/Electrical/Biomedical engineering or relevant disciplines
More than 5 years’ service execution experience in medical device
Provide guidance, support and supervision to engineers in customer service and routine maintenance and emergency repairs
Exercises tendering, contract administration
Self-motivated and mature, able to work in a diverse environment
Advanced troubleshooting and multi-tasking skills
Customer service orientation and strong client-facing and communication skills
Good communication skills, in both spoken and written, in English, Cantonese and Chinese
Senior Assistant/ Assistant- Client Services
Responsibilities:
Support sales team on handing sales orders, quotation, customer enquiries, tender preparation and submission to clients
Provide logistics & administrative support to the sales team, follow up the general documentary, billing etc.
Communicate with different departments including sales and warehouse to ensure the orders are delivered in timely manner
Assist with ad hoc projects and assignments
Candidates with less experience may be considered for a junior position
Requirements:
Bachelor’s degree holder in Business Administration, or a related field
Minimum 3 years of experience in client servicing or administrative support
Experience in handling tender submissions
Proficient in English, Mandarin, and Cantonese
Satisfactory communication and coordination skills with a client-centric mindset
Skilled in Microsoft Office and capable of typing in both English and Chinese
Positive, collaborative, and service-oriented attitude
Immediate availability is highly preferred
Sales Manager – Pharmaceuticals
Responsibilities:
Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives
Provide Key account/hospital network support, market access support, including referral networks
Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors
Achieve agreed contact, coverage and frequency targets through various communication channels
Ensure customer satisfaction and best in class customer relationship
Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.
Provide input into effective use of promotional funds and territory sales forecasting.
Qualifications:
Degree holder in Pharmacy or science related discipline.
Minimum 6 years' proven sales experience within Pharmacy industry with at least 3 years' management experience; experience in Macau healthcare industry will be advantages.
Proficiency in written and spoken English, Cantonese and Mandarin.
Sensitive to market trend/ practice of pharmaceutical industry.
Good time management, communication skills and negotiation skills.
Demonstration of strong team-working, especially in a matrix environment.
Good Persuasive ability and planning & organizing skills.
Sales Force management experience is essential.
Candidate with more experience may be considered as Assistant Manager.
Assistant Manager - Client Services
Role Summary
To supervise a team of client services representatives to ensure client satisfaction with an organization's product or service. It is responsible to direct and control the processing and orders fulfilment, fielding customer inquiries, and resolving customer complaints. And also streamline business operations, provide product training to client services, discuss technical aspects about a product. Besides, to work with logistics, transportation, sales, and other departments for coordination purposes.
Key Responsibilities
Interact with clients and build relationships with them while ensuring their needs are being met
Serve as a key service point for major client account
Oversee a team of customer service assistants and ensure they are providing exceptional client experience
Mastermind creative ways to deliver an exceptional client experience
Develop and oversee the implementation of client service protocols
Resolve complex client problems or disputes in a professional manner
Coach and support team members to help them meet departmental goals
Keep records and documentation of client interactions for training purposes
Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement
Prepare statistical reports and performance summaries for management review
Liaise and coordinate with different internal departments on resolving customer's cases and complaints in a logical and professional manner
Perform ad hoc project as required.
Qualifications
Degree holder in business related discipline
Minimum 5 years relevant experience in customer service and over 3 years in managerial role of call center function
Customer service oriented and good problem/complaint handling skills
Relevant experience in the Healthcare / Pharmaceutical industry is preferred
Strong knowledge on ERP system is an asset
Fluent in Cantonese, English and Putonghua
Assistant – Client Management
Role Summary
The role provides administrative and client support across service delivery, claims processing, reporting, and training coordination. Collaborate with HR on onboarding, engagement initiatives, and policy communications to ensure smooth daily operations.
Key Responsibilities
Provide administrative support to internal and external clients to ensure smooth delivery
Verify and process clients’ claims in accordance with established procedures
Assist clients in preparing and submitting monthly reports on schedule
Consolidate client sales orders for timely processing
Support training coordination including scheduling, materials preparation, logistic arrangement and maintaining accurate documentation
Collaborate with HR to coordinate company brand-building programs and employee engagement initiatives
Coordinate with HR for onboarding sessions for new staff, including scheduling, materials preparation, and basic orientation support
Conduct briefings to communicate updates on company policies and procedures
Qualifications
Bachelor’s degree holder in Business Administration, Human Resources, or a related field
Minimum 1 year of experience in client servicing or administrative support
Proficient in English, Mandarin, and Cantonese
Satisfactory communication and coordination skills with a client-centric mindset
Skilled in Microsoft Office and capable of typing in both English and Chinese
Positive, collaborative, and service-oriented attitude
Immediate availability is highly preferred
Junior Business Analyst / Application Support 初級業務分析師 / 應用系統支援
Responsibilities
Analyze and document new business requirements and identify problem areas of systems
Perform UAT before system enhancement or new application implementation
Provide end-user training on a regular basis
Provide day-to-day support on business applications
Liaise with internal IT teams to resolve issues related to above
Perform ad hoc project assigned
Requirements
Degree holder in Computer Science / Information Technology or related disciplines
Familiar with Distribution and Finance business process is an added advantage
Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable
A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics
Fast learner with ability to work under pressure
Responsible, initiative, proactive and able to work independently
Proficiency in both written and spoken English, Cantonese and Mandarin
職責
分析並記錄新的業務需求，識別系統中的問題區域
在系統升級或新應用實施前執行用戶驗收測試（UAT）
定期提供終端用戶培訓
提供業務應用的日常支援
與內部IT團隊協調解決相關問題
執行指派的其他臨時項目
要求
計算機科學 / 信息技術或相關學科的學位持有者
熟悉分銷和財務業務流程者優先考慮
熟悉SQL語言心
有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先
良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵
學習能力強，能在壓力下工作
負責任、主動、積極並能獨立工作
精通英語、粵語和普通話的書寫和口語
申請方式 Application:
We offer attractive package to the right candidates including discretionary bonus, pension fund, medical benefit, and life insurance. 我們為合適的候選人提供有吸引力的套餐，包括酌情花紅、養老基金、醫療福利和人壽保險。
Only The Brave (OTB) is an international fashion and luxury group powering a range of unconventional global brands, including Diesel, Jil Sander, Maison Margiela, Marni and Viktor&Rolf.
As our name suggests - OTB stands for “Only The Brave” - we challenge established rules to redefine the world of fashion and lifestyle by fostering the creativity of international talents while expressing the innovative and bold spirit.
Store Supervisor (Diesel)
Responsibilities:
Drive and exceed assigned individual and team sales goals and KPI targets
Recruit, build and nurture lasting relationships with clients, leveraging CRM tools to provide personalized service and drive client loyalty.
Support the Store Manager in leading, coaching, and motivating a team of skilled Sales Associates.
Act as a brand ambassador, embodying the Brand spirit and providing a warm, knowledgeable, and inspiring client journey.
Prepare various monthly store report.
Ensure the visual merchandising of the store is maintained to Brand’s impeccable standards.
Requirements:
6+ years of experience in a luxury retail environment, with at least 1 year in a supervisory
Previous experience in luxury brand with strong customer network is preferred
Commercially driven with a strategic mindset and a track record of achieving sales targets.
Excellency in customer service, passionate with high fashion sense
Good communications skills in English and Mandarin
Open-minded, positive, self-motivated, hardworking, mature and strong in teamwork
We are hiring Senior / Sales Associate for Diesel, Maison Margiela, Marni, Jil Sander.
Senior / Sales Associate (Full Time & Part Time)
What you'll be doing
Achieve and exceed individual and store sales targets.
Deliver outstanding service aligned with the brand's luxury standards.
Engage with clients to understand their needs and preferences.
Build and maintain long-term relationships to drive loyalty and repeat business.
Create personalized client experiences, including services and private appointments.
Manage post-sale follow-up, including client feedback and relationship nurturing.
Maximize cross-selling and upselling opportunities.
Maintain in-depth knowledge of product lines, brand history, and current campaigns.
What we're looking for
Minimum 2 years of experience in a retail sales, preferably within the fashion/apparel industry
Strong communication and interpersonal skills with the ability to engage with customers
Excellent product knowledge and a passion for the Diesel brand
A keen eye for detail and the ability to maintain high standards of store presentation
Proficiency in English, Cantonese and Mandarin
Flexible and adaptable with the ability to work in a fast-paced environment
A positive, enthusiastic and team-oriented attitude
Interested parties please send full resume with salary expectation to:
Information provided will be treated in strict confidence and only be used for recruitment purpose. The Company may refer suitable applicants to other vacancies within the associated Group of companies.
Deisel, Maison, Margiela, Jil Sander, Marni are part of the OTB Group.
All personal data collected will be kept in strict confidence and used for recruitment purposes only.
Salary & Benefits: Starting from MOP 22,000 per month (depending on experience), 12 days of paid annual leave, year-end bonus (subject to company and individual performance)
Key Responsibilities
Provide administrative and executive support to the General Manager, including document management, data analysis and reports compilation.
Assist with human resources and employee relations coordination, including recruitment arrangements, onboarding and offboarding processes, employee records management, and handling staff inquiries and workplace concerns with confidentiality.
Support the implementation and monitoring of the company’s operational, administrative, and human resources policies, systems, and management processes.
Act as a key coordination and communication link between the General Manager, departments, group leaders and relevant stakeholders, ensuring effective follow-up on assigned matters.
Perform ad hoc duties as assigned by General Manager
Job Requirements
Bachelor’s degree or above.
At least three years of relevant working experience; experience in HR functions, as a secretary or executive assistant is preferred.
Strong interpersonal and communication skills in both Chinese and English.
Proficient in MS software and familiar with AI tools.
Detail-oriented, responsible, and with a high level of confidentiality awareness.
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
The STEFANO RICCI Company was founded in 1972 by Florentine designer Stefano Ricci. Passionate about ties, he decided to cre-ate his own designs at a very young age. His creations were immediately received enthusiastically when he first participated in the Pitti Immagine Uomo fashion exhibit in Florence. In this international setting the STEFANO RICCI tie collection emerged thanks to the innovative, yet very classic nature of his patterns. Stefano Ricci had transformed the role of the tie from a simple accessory item to a real protagonist of menswear.
Today, the brand is run by Stefano Ricci, his wife Claudia and his two sons, Niccolò (C.E.O.) and Filippo (Creative Director). They are more than ever committed to bringing Italian fashion to the world, with 43 boutiques internationally including Milan, Paris, Florence, Monte-Carlo, New York, Beverly Hills, Moscow, Kiev, Doha, Tokyo, Seoul, Singapore, Shanghai, Beijing and Macao.
We are a listed jewellery group with retail outlets in Hong Kong, China, Macau and overseas. In light of our rapid business expansion, we are inviting candidates of high caliber to join our group.
