華海智慧（澳門）信息系統技術有限公司招聘

華海智慧（澳門）資訊系統科技有限公司（下稱「華海澳門」）由華海智匯科技有限公司與華海智慧（上海）資訊系統科技有限公司共同出資成立，專注於推動澳門特區政府信息化建設及智慧城市發展。

作為華為智慧城市的戰略合作夥伴，華海智匯在中國內地成功交付逾百個標杆性智慧項目，業務遍及華北、華東、西南、大灣區及港澳地區。依托母公司在智慧都市、智慧交通、智慧能源等領域的深厚積累，華海澳門自2022年成立以來，迅速參與多項澳門特區政府項目的投標與實施，致力為本地數字化轉型提供高品質、定制化的集成解決方案。

我們堅持「以客戶為中心」的價值理念，積極回應澳門智慧城市發展需求，現誠邀本地優秀人才加入，共同建設智慧澳門！

官方網站：https://www.hmnsmart.com

項目協調員-信息化方向

薪金面議

職務內容：

• 協助項目經理對接各方持份者，協調項目整改與上線工作的進度、質量及安全管理；

• 深入理解項目範圍與業務需求，主導制定實施計劃與整改方案，並監控執行進度；

• 協調客戶、團隊成員及供應商，確保項目順利交付，提升客戶滿意度。

職位要求：

• 大學本科或以上學歷，主修計算機、軟件、電子、自動化、數據處理或通信等相關專業；

• 熟悉項目管理理論及大型軟硬件集成項目流程；

• 粵語流利，普通話溝通良好，具備英文讀寫能力；

• 歡迎表現出色的應屆畢業生應徵。

ICT 運維技術工程師

崗位職責

• 運維技術方案管控。作為項目運維技術第一責任人，統籌項目運維階段全流程技術工作。識別項目現網運行中的技術風險、兼容性風險、安全風險，制定預案與規避措施；根據客戶業務場景、現網環境、合規要求制定可落地的整體運維技術實施方案、變更方案、割接方案、相關擴容部署架構方案，輸出技術文檔，如：實施方案、風險評估報告、根因分析報告等，並做好技術體系文檔落地、培訓總結復盤等閉環收尾工作。

• 現網運維與故障技術攻關。負責現網各種重大、疑難技術問題定位、分析與閉環處理，帶領運維技術團隊承接運維故障，尤其是一線無法解決的複雜故障、跨模塊聯動問題；常態化開展現網風險巡檢、隱患整改、性能優化、架構優化、應急演練/保障，保障系統、網絡、安全、視頻、服務器等整體平台長期穩定運行。

• 客戶技術對接與需求落地。對接客戶技術負責人，負責技術答疑、需求拆解、變更評估、技術彙報；準確識別客戶業務需求與潛在風險，輸出優化建議，推動需求落地、問題閉環，維護客戶技術滿意度。

• 文檔沈澱與經驗賦能。輸出實施方案、配置手冊、運維手冊、故障案例、復盤報告；沈澱標準化運維交付流程、排障經驗，賦能一線運維團隊，提升整體項目運維交付標準化水平。

崗位要求

• 大學本科及以上學歷，計算機科學與技術、通信工程、自動化等相關專業。

• 具備良好的客戶溝通、需求拆解、技術彙報能力，能精准對接甲方技術與管理層，維護客戶技術滿意度；

• 具備ICT系統集成項目經驗，具備疑難問題攻關能力，及

• 獨立排查複雜運維故障的技術能力；

• 基本掌握華為等主流ICT全棧產品技術，至少精通一類產品技術能力（如：數通設備、雲平台、安全技術、系統與虛擬化、視頻監控/安防等）。

• 具備5 年及以上ICT項目交付/運維技術經驗，有華為設備整包項目交付、集成項目經驗優先；

工作地點：澳門

工作時間：09:00-18:00

公司福利：

• 五天工作制，每天8小時（09:00–18:00，含1小時午休）

• 年終雙薪

• 澳門公眾假期

• 年假12天

• 有薪病假12天

• 團體醫療保險

• 良好的晉升空間與專業培訓機會

申請方式：

郵件發送簡歷到 recruitment@hmntech.com

郵件標題請註明：「應徵職位 + 姓名」（例如：應徵項目助理 張明）

我們將盡快審核合適人選並安排面試。

期待您的加入，與我們一同見證智慧澳門！

FOUR STAR COMPANY LIMITED 科達有限公司澳門招聘

We are member of Dah Chong Hong Holdings Hong Kong, is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, Four Star partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for 500 brands into hospitals, pharmacies and specialty stores in Macau. To cope with our swift business growth, we would like to invite high caliber individual to fill the following positions.

店務員

工作範圍

• 負責產品銷售業務；

• 為顧客跟進產品之售後服務等工作；

• 工作地點：鏡湖馬路威達儀器

工作要求

• 中學或以上程度；

• 最少2年或以上銷售醫療器材和產品的相關工作；

• 具收銀工作經驗；

• 熱誠有禮，具責任感；

• 良好溝通及銷售技巧；

• 懂電腦操作優先考慮。

醫療儀器維修員

工作內容

• 負責醫療儀器設備之安裝、提供售後服務及定期之維修保養工作、或緊急維修等

• 需要外勤工作

工作要求

• 具備電子技術或相關證書課程

• 具2年醫療儀器設備維修或相關

送貨雜務員

工作內容

• 負責倉庫日常貨品的驗收及整理、

• 裝卸，搬運及送貨等工作；

• 處理及交收送貨訂單。

工作要求

• 具1年或以上送貨工作；

• 能看英文單據者優先考慮。

產品專員指導員

• 負責推廣及分析藥物產品的效用和藥性, 為公司做藥物推廣的專業培訓及指導。

工作要求

• 具藥學或電子工程本科或以上學歷

• 具3年或以上相關工作

文員

工作範圍

• 負責跟進出入口文件及手續

• 負責一般文書工作

• 執行上級指派的其他職務

職位要求

• 大專以上程度

• 具一年或以上貿易相關工作經驗者優先考慮

• 熟悉電子報關系統及流程，熟悉辦公室軟件使用 (如 : MS Excel，Word，Outlook等)

• 具責任心, 有良好溝通和協調能力

• 英文程度良好，操流利廣東話及普通話

電腦技術員

職責

• 為辦公室、倉庫及店舖提供電腦資訊科技支援服務及項目實施。

• 提供 ERP、BI、應用系統、系統集成、報告系統、移動應用程式和 POS 系統的用戶支援。

• 收集和理解業務需求，實施應用軟件和報告的開發和測試。專案及廠商管理。

• 與內部和區域 IT 團隊成員及供應商緊密合作。

• 處理用戶查詢和提供系統培訓。

工作要求

• 資訊科技或相關學科的文憑或學位資格。

• 2 年 IT 業相關工作經驗，在 ERP應用程式支援方面。

• 熟悉軟體應用程式。

• 有 POS 系統和零售行業經驗者優先。

• 良好的分析、解決問題和溝通技巧。

• 精通中文（廣東話和普通話）和英文的書寫和口語。

業務員

職責

• 負責醫療器械的銷售，包括開發、聯繫國內外客戶，促成業務的達成、回款等

• 完善客戶管理，定期地做市場分析，回饋客戶情況；

• 開發新客戶；

• 與客戶進行日常的業務溝通往來，維護客戶關係；

• 根據客戶需求，對產品進行報價；

• 及時回應客戶的意見、報價、訂單處理，以及產品的售後服務等；

工作要求

• 本科或以上程度，具醫療相關專業優先考慮；

• 能操流利英語、具大學英語四級或以上(需提供相關證明的正本核實) ；

• 至少1年或以上銷售服務經驗；

• 具藥理學/醫療知識優先考慮；

Medical Representative - Pharmaceuticals

Responsibilities:

• Generate sales revenue through active promotion of pharmaceutical products and oversee the entire order fulfilment process from initial placement to successful delivery

• Deliver detailed product presentations and technical information to healthcare professionals and clients to drive market share growth through targeted sales strategies and tactical planning

• Actively develop new business prospects by engaging key accounts, healthcare professionals, and strategic partners while nurturing long-term relationships with existing client bases

• Partner effectively with marketing teams to implement client-focused initiatives and continuously improve service delivery standards

Requirements:

• Bachelor's degree in Life Sciences, or related scientific discipline (mandatory)

• Previous pharmaceutical sales experience preferred but not essential

• Strong sales acumen with excellent negotiation and communication skills

• Exceptional interpersonal abilities with proven coordination and teamwork capabilities

• Ability to thrive in a fast-paced, target-driven environment

• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

• Fluency in both English and Chinese (written and verbal)

• Fresh graduates are welcomed

Sales Representative – Pharmaceuticals (Trade)

Responsibilities

• Actively promote products to Clinics, pharmacies, hospitals, etc.

• Conduct regular visits to Key accounts, engaging with pharmacy owners, and staff to promote products and close sales.

• Follow up on customer orders and ensure high-quality service throughout the sales process.

• Collect and provide market intelligence, including customer feedback and competitor activities, to support business strategies.

• Identify potential business opportunities, expand the client base, and develop new accounts to achieve sales targets.

Requirements

·       Bachelor’s degree in science discipline or equivalent

• More than 1 year of solid sales experience, preferably with field sales experience and a proven track record in achieving sales targets.

• Strong interpersonal and communication skills, with the ability to build relationships with clients and handle objections confidently.

• Presentable, independent, proactive, hardworking, and able to work under pressure in a challenging sales environment.

• Solid sales experience in pharmaceutical industry is highly preferred

Assistant Manager - Service Engineering

Responsibilities

• Responsible for reviewing the service quality with engineers

• Provide guidance, support and supervision to engineers in customer service and routine maintenance and emergency repairs on medical equipment.

• Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner. 

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Monitor work progress and maintain an orderly workflow according to priorities, ensure on time completion

• Keep accurate maintenance service and project records and document customer service actions and discussions

• Participate into assigned projects as a project Leader and/or project team member

Requirements:

• University degree in Electronics/Electrical/Biomedical engineering or relevant disciplines

• More than 5 years’ service execution experience in medical device

• Provide guidance, support and supervision to engineers in customer service and routine maintenance and emergency repairs

• Exercises tendering, contract administration

• Self-motivated and mature, able to work in a diverse environment

• Advanced troubleshooting and multi-tasking skills

• Customer service orientation and strong client-facing and communication skills

• Good communication skills, in both spoken and written, in English, Cantonese and Chinese

Senior Assistant/ Assistant- Client Services

Responsibilities:

• Support sales team on handing sales orders, quotation, customer enquiries, tender preparation and submission to clients

• Provide logistics & administrative support to the sales team, follow up the general documentary, billing etc.

• Communicate with different departments including sales and warehouse to ensure the orders are delivered in timely manner

• Assist with ad hoc projects and assignments

• Candidates with less experience may be considered for a junior position

Requirements:

• Bachelor’s degree holder in Business Administration, or a related field

• Minimum 3 years of experience in client servicing or administrative support

• Experience in handling tender submissions

• Proficient in English, Mandarin, and Cantonese

• Satisfactory communication and coordination skills with a client-centric mindset

• Skilled in Microsoft Office and capable of typing in both English and Chinese

• Positive, collaborative, and service-oriented attitude

• Immediate availability is highly preferred

Sales Manager – Pharmaceuticals

Responsibilities:

• Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives

• Provide Key account/hospital network support, market access support, including referral networks

• Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors

• Achieve agreed contact, coverage and frequency targets through various communication channels

• Ensure customer satisfaction and best in class customer relationship

• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.

• Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.

• Provide input into effective use of promotional funds and territory sales forecasting. 

Qualifications:

• Degree holder in Pharmacy or science related discipline.

• Minimum 6 years' proven sales experience within Pharmacy industry with at least 3 years' management experience; experience in Macau healthcare industry will be advantages.

• Proficiency in written and spoken English, Cantonese and Mandarin.

• Sensitive to market trend/ practice of pharmaceutical industry.

• Good time management, communication skills and negotiation skills.

• Demonstration of strong team-working, especially in a matrix environment.

• Good Persuasive ability and planning & organizing skills.

• Sales Force management experience is essential.

• Candidate with more experience may be considered as Assistant Manager.

Assistant Manager - Client Services 

Role Summary

To supervise a team of client services representatives to ensure client satisfaction with an organization's product or service. It is responsible to direct and control the processing and orders fulfilment, fielding customer inquiries, and resolving customer complaints. And also streamline business operations, provide product training to client services, discuss technical aspects about a product. Besides, to work with logistics, transportation, sales, and other departments for coordination purposes.

Key Responsibilities

• Interact with clients and build relationships with them while ensuring their needs are being met

• Serve as a key service point for major client account

• Oversee a team of customer service assistants and ensure they are providing exceptional client experience

• Mastermind creative ways to deliver an exceptional client experience

• Develop and oversee the implementation of client service protocols

• Resolve complex client problems or disputes in a professional manner

• Coach and support team members to help them meet departmental goals

• Keep records and documentation of client interactions for training purposes

• Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement

• Prepare statistical reports and performance summaries for management review

• Liaise and coordinate with different internal departments on resolving customer's cases and complaints in a logical and professional manner

• Perform ad hoc project as required.

Qualifications

• Degree holder in business related discipline

• Minimum 5 years relevant experience in customer service and over 3 years in managerial role of call center function

• Customer service oriented and good problem/complaint handling skills

• Relevant experience in the Healthcare / Pharmaceutical industry is preferred

• Strong knowledge on ERP system is an asset

• Fluent in Cantonese, English and Putonghua

Assistant – Client Management

Role Summary

The role provides administrative and client support across service delivery, claims processing, reporting, and training coordination. Collaborate with HR on onboarding, engagement initiatives, and policy communications to ensure smooth daily operations.

Key Responsibilities

• Provide administrative support to internal and external clients to ensure smooth delivery

• Verify and process clients’ claims in accordance with established procedures

• Assist clients in preparing and submitting monthly reports on schedule

• Consolidate client sales orders for timely processing

• Support training coordination including scheduling, materials preparation, logistic arrangement and maintaining accurate documentation

• Collaborate with HR to coordinate company brand-building programs and employee engagement initiatives

• Coordinate with HR for onboarding sessions for new staff, including scheduling, materials preparation, and basic orientation support

• Conduct briefings to communicate updates on company policies and procedures

Qualifications

• Bachelor’s degree holder in Business Administration, Human Resources, or a related field

• Minimum 1 year of experience in client servicing or administrative support

• Proficient in English, Mandarin, and Cantonese

• Satisfactory communication and coordination skills with a client-centric mindset

• Skilled in Microsoft Office and capable of typing in both English and Chinese

• Positive, collaborative, and service-oriented attitude

• Immediate availability is highly preferred

Junior Business Analyst / Application Support
初級業務分析師 / 應用系統支援

Responsibilities

• Analyze and document new business requirements and identify problem areas of systems

• Perform UAT before system enhancement or new application implementation

• Provide end-user training on a regular basis

• Provide day-to-day support on business applications

• Liaise with internal IT teams to resolve issues related to above

• Perform ad hoc project assigned 

Requirements

• Degree holder in Computer Science / Information Technology or related disciplines

• Familiar with Distribution and Finance business process is an added advantage

• Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable

• A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics

• Fast learner with ability to work under pressure

• Responsible, initiative, proactive and able to work independently

• Proficiency in both written and spoken English, Cantonese and Mandarin

職責

• 分析並記錄新的業務需求，識別系統中的問題區域

• 在系統升級或新應用實施前執行用戶驗收測試（UAT）

• 定期提供終端用戶培訓

• 提供業務應用的日常支援

• 與內部IT團隊協調解決相關問題

• 執行指派的其他臨時項目

要求

• 計算機科學 / 信息技術或相關學科的學位持有者

• 熟悉分銷和財務業務流程者優先考慮

• 熟悉SQL語言心

• 有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先

• 良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵

• 學習能力強，能在壓力下工作

• 負責任、主動、積極並能獨立工作

• 精通英語、粵語和普通話的書寫和口語

申請方式 Application:

We offer attractive package to the right candidates including discretionary bonus, pension fund, medical benefit, and life insurance. 我們為合適的候選人提供有吸引力的套餐，包括酌情花紅、養老基金、醫療福利和人壽保險。

Interested parties please send full resume with recent photo and expected salary to recruitment@fourstar.com.mo or call 2876 1122 for details. 有意者請將完整簡歷連同近照及期望薪資發送至 recruitment@fourstar.com.mo 或致電 2876 1122 了解詳情。

Personal data collected will be used for recruitment related purposes only
申請人所提供之個人資料絕對保密及只作招聘用途

Hotel Fortuna 財神酒店澳門招聘

財神酒店位於澳門最繁盛的新口岸區，毗鄰購物及商業中心臨立，交通便利，由酒店至澳門國際機場僅需十五分鐘車程，無論休憩或公幹，財神酒店誠為旅澳賓客之最理想選擇。

財神酒店一直視所有員工為重要的資產，提供優越的工作環境、完善的員工福利及晉升機會。歡迎加入我們的團隊，發展您的事業。

財神酒店招聘以下職位：

值班經理 - 前台

工作內容及要求：

• 安排和協調客戶服務員為客人辦理入住及退房手續，確保為客人提供主動、準確、高效的服務。

• 處理客人的投訴和突發緊急事件。

• 遵照公司的政策、程序和標準，監督並指導團隊成員開展工作，提升團隊整體業務水平。

客戶服務主任

工作內容及要求：

• 負責客人的入住及退房手續、付款處理等工作。

• 為客人提供旅遊諮詢、各類預約，提升客戶服務質素。

客戶服務員

工作內容及要求：

• 負責提供接待服務，為客人辦理入住及退房手續等。

• 為客人提供有關酒店優惠及服務資訊。

禮賓部服務員

工作內容及要求：

• 協助客人裝卸行李，指引並陪同客人到前台辦理入住手續，負責將入住賓客的行李送到客房。

餐飲服務員

工作內容及要求：

• 熱情禮貌接待客人，負責落單及出餐，熟悉餐單上的所有餐品名稱和價格。

• 具優質客戶服務、優良的溝通和人際關係技巧。

管事員

工作內容及要求：

• 清理廚餘及垃圾，使用洗碗機清潔餐具，將餐具分類擺放整齊。

廚師

工作內容及要求：

• 烹調食物，協助上司的工作，確保為客人提供優質的食物。

房務員

工作內容及要求：

• 負責整理房間的床鋪、替換床單及已用過之物品等，清潔客房衛生等。

申請方式：

可親臨財神酒店人力資源部領取或遞交表格，亦可將個人履歷及要求待遇連同近照寄至︰澳門新口岸廣州街 63 號 財神酒店 人力資源部

電郵︰hr@hotelfortuna.com.mo

查詢電話︰8790 2516

﹡申請人提供之全部資料絕對保密及只作招聘用途。

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

資訊科技部 Information Technology

1. 經理 - 企業解決方案設計 Manager - Enterprise Solutions Design

2. 經理 - 企業軟件開發 Manager - Enterprise Software Development

3. 值班經理 - 資訊科技服務 Shift Manager - IT Services

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設施管理部 Facilities Management

1. 技術員 - 廚房機電裝置 Technician - Kitchen M&E Installation

2. 技術員 - 機電 Technician - E&M

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零售租賃及營運部 Retail Leasing & Operations

1. 服務員 - 顧客服務 Attendant - Customer Service

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銷售部 Sales

1. 經理 - 銷售部 (休閒旅遊) Manager - Sales (Leisure)

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水療及康體部 Spa & Recreation

1. 髮型師 - Gentlemen's Tonic 美髮中心 Hairstylist - Gentlemen's Tonic

2. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 臻尚業務拓展 Manager - Business Development

2. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

3. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 主任 - 房務 Supervisor - Rooms

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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酒店營運部 Hotel Operations

1. 禮賓司 Chief Concierge

2. 助理禮賓司 Assistant Chief Concierge

3. 顧客服務經理Guest Services Manager

4. 主任 - 禮賓Supervisor - Concierge

5. 服務員 - 前台Agent - Front Office

6. 衣帽間服務員 Cloak Room Attendant

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、馬鞍山、尖沙咀、荃灣及將軍澳等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 履行戲院日常事務、售票、帶位、驗票和散場工作

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 戲院內所有操作安排及處理顧客查詢

要求：

• 具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

全職放映員

工作地點：氹仔

職責：

• 負責按編排準時播放電影及預告片

• 確保戲院內之燈光及音響設備操作正常

• 放映器材日常清潔、檢查及保養等

要求：

• 守時、具責任感及能獨立處理工作

• 高中畢業或以上程度，具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 具有基本中英文的溝通能力

• 輪班輪休，並需於假期工作

• 有團隊合作精神及對客戶服務工作有熱誠

• 能同時處理多樣工作，主動及能獨立工作

• 勤奮，守時，有禮及有責任感

• 有良好溝通技巧及人際關係

Film Programming Assistant

Responsibilities:

• Manage and plan daily, weekly and monthly film schedule of cinemas;

• Input schedule and corresponding ticket price data into ticketing system

• Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;

• Negotiate with distributor on booking terms and coordinate exhibition materials logistics;

• Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;

• Source or curate alternative contents for cinemas such as film festivals;

• Provide on-site support for cinema events;

• Perform other ad-hoc duties as assigned.

Requirements:

• University graduate

• Good command of spoken and written English, Cantonese and Putonghua

• Pleasant, proactive, highly organized, detailed-minded and able to work independently

• Good communication and interpersonal skills

• Love movies

• Be a good team player

• Immediate availability is preferred

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Provide key support to the Operations Manager on cinema operations related matters.

• Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.

• In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.

• Lead the team to deliver excellent customer service

• Handle enquires and complaints in a professional manner.

• Maintain all equipment and fixtures to ensure good working order and condition.

• General administration tasks / reporting.

• Support daily operations of the projection team.

Requirements:

• University or College graduate

• At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses

• In-depth knowledge of hospitality and customer service management will be a plus

• Self-motivated, customer-oriented, energetic, hardworking and presentable

• Knowledge in Microsoft Office & Chinese word processing

• Good command of both written & spoken English and Chinese

• Willing to learn and perform shift duty

• Candidates with less experience will be considered for the position of Assistant Theatre Manager.

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

申請方式：

有興趣者請將詳細履歷及要求薪酬或電郵至 cinemasemperor@gmail.com，標題及附件請註明應徵職位。

＊ 申請人提供之全部資料絕對保密及只作招聘用途 ＊

公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

Well Link Bank 立橋銀行澳門招聘

立橋銀行股份有限公司（以下簡稱“立橋銀行”) 成立於1996年，是澳門的一家全牌照商業銀行。

立橋銀行不斷強化科技引領及全方位服務客戶的能力，充分運用金融科技，發揮特色金融及專業服務優勢，佈局金融生態，深耕中小客戶以及個人消費領域經營，做普惠金融的踐行者，為廣大客戶提供更高效便捷的銀行服務體驗，滿足澳門社會全方位的服務需求。

立橋銀行秉持橋樑精神，致力於成為客戶通往成功的橋樑，服務澳門社會個人與企業，與澳門社會互利共贏。

公司官網：https://www.wlbank.com.mo/

1. 分行 - 分行行長

職位描述 : 

• 根據總行及分行業務發展需要，制訂分行年度市場開拓的計劃；

• 根據銀行政策的變化明確市場開拓努力方向，帶領分行內部員工採取多種措施完成銀行的市場拓展任務； 

• 全面負責分行內部員工及各項工作事務的開展及管理，確保任務指標的完成；

• 配合及協助總行提出的其他工作要求。 

任職要求 : 

• 5年或以上銀行業的相關工作經驗；具備較豐富的分行中層或管理經驗，2年或以上銀行市場行銷經驗；

• 具有良好的市場拓展能力、組織管理能力和溝通協調能力；

• 具備一定的社會關係、客戶資源和市場資源，市場拓展能力及目標執行能力；

• 具備出色的領導管理才能和良好的金融業管理理念，熟悉先進的管理模式；

• 過往經驗較弱者可先考慮為分行副行長。

2. 零售銀行部 - 投資產品經理

任職要求：

• 熟悉銀行各類金融投資產品，具備基金、債券、外匯等投資類產品設計能力，能為客戶提供投資建議及方案；

• 具有三年以上投資管理或財富管理相關工作經驗；

• 具有分析和掌握主要金融市場變動趨勢的經驗和能力；

• 具有較高的工作效率和良好的溝通能力；

• 持有CFA、CPA、CFP、FRM等相關專業資格者優先考慮。

3. 營運部 - 高級主任 / 經理

職位描述：

• 負責每日清算業務的複核、對賬，如票據清算、電匯處理、頭寸調撥、證券債券清算、開立賬戶、貿易融資等。

• 編制運營手冊、標準化操作程式（SOP）及操作指南類文檔，推動部門作業流程規範化；

• 協助準備每日和月度運營報告；

• 受理各營業網點和前線部門的業務諮詢，協助為前線部門提供運營支援及服務；

• 熟悉國際結算、清算、票據相關慣例及業務規則，配合完成相關業務操作與系統優化工作。

任職要求：

• 大學本科或以上學歷，財務會計、金融經濟等相關專業背景。

• 具備銀行運營部工作經驗者優先錄用，熟悉銀行支付結算、賬戶管理、資金清算等流程尤佳。

• 粵語、普通話、英語三語口語與書面表達能力良好，能流暢應對內外溝通場景。

• 熟練操作電腦及常用辦公軟件，具備強烈的責任心與風險意識，能在壓力下開展工作。

• 注重細節管理，工作紮實細緻、態度嚴謹。

4. 網絡金融產品經理

職位描述：

• 產品規劃與設計​：負責手機銀行、網上銀行、微信銀行等電子銀行產品的總體規劃與反覆運算優化；基於用戶研究與市場分析，設計符合金融場景的UI/UX原型及設計稿，提升客戶體驗。

• 平臺運營與推廣​：開展使用者運營、產品運營及活動運營，挖掘客戶在財富、信用卡等業務的潛力；拓展外部資料合作與公域引流管道（如異業合作、政府機構對接），提升平臺使用者規模與業務轉化效果。

• 資料驅動與應用​：構建用戶生命週期資料模型，通過AB測試、埋點分析等方法優化運營策略。

• 跨部門協同與專案管理​：協調設計、開發、測試團隊，確保產品從需求到上線的全流程高效推進。

任職要求：

• 本科及以上學歷，金融、經濟、計算機、數學、人工智慧類相關專業優先。

• 3 年以上金融或互聯網行業產品經理經驗，熟悉互聯網金融平臺（如手機銀行、支付結算、場景金融）的運作模式。

• 熟練使用 Axure、Visio、MindManager 等工具完成原型設計與需求文檔，具備資料分析和挖掘能力，能通過資料優化產品策略。

• 具備出色的跨團隊溝通能力和項目推動力。

• 具備國有銀行、股份制銀行或互聯網公司相關崗位經驗或具備產品落地、互聯網行銷實戰經驗優先。

5. 行政經理

職位描述：

• 統籌搭建並持續優化銀行行政管理制度體系，制定、修訂行政辦公、後勤保障、辦公環境管理等各項規章制度及操作流程，明確責任分工，確保行政工作有章可循、規範有序，並監督制度落地執行，及時整改執行過程中的問題；

• 負責銀行日常行政事務統籌，包括公文處理、會議組織、辦公用品採購與管理等，確保辦公流程順暢高效；

• 統籌後勤保障工作，包括辦公環境改造與維護、安保保潔管理、車輛調度與維護、員工宿舍管理等，優化後勤服務質量，提供舒適、安全的工作環境，提升員工工作體驗；

• 負責行政運營成本管控，制定行政成本預算，嚴格控制各項行政開支，優化採購渠道，定期分析成本消耗情況，提出成本優化建議，實現行政資源高效利用，降低運營成本；

• 負責行政團隊的日常管理、指導與培養，明確團隊成員崗位職責與工作標準，組織開展專業培訓，提升團隊專業能力與服務意識，打造高效、協作的行政服務團隊；

• 統籌銀行大型活動組織，制定活動開展方案，規範活動流程，提升活動質量，維護銀行品牌形象；組織開展員工團建、節日慰問、表彰大會等文化活動，營造積極向上的企業文化，增強員工歸屬感與凝聚力；

• 負責與銀行各業務部門、外部供應商、政府相關部門的溝通協調，協調解決行政工作中的各類問題，保障行政工作與業務工作高效銜接，配合各項重大工作的推進落地；

• 完成上級交辦的其他行政相關工作，確保各項工作有序推進、落實到位，適配銀行業務發展節奏與管理需求。

任職要求：

• 本科及以上學歷，行政管理、工商管理、公共管理等相關專業優先；

• 具備行政管理相關工作經驗，其中至少1年團隊管理經驗；

• 有銀行業或大型企業行政管理工作經驗、行政制度搭建、成本管控、大型活動組織相關經驗者優先；

• 熟練使用辦公軟件，具備基本辦公設備操作與維護常識，具備優秀的組織協調、溝通執行及問題解決能力；

• 認同銀行企業文化，遵紀守法、誠實守信，無不良工作及違法違規記錄，職業操守良好；

• 思維縝密、細心謹慎，服務意識強，責任心強、敬業務實，具備良好的抗壓能力與學習能力，服從工作安排。

6. 人力資源主任 / 高級主任

• 職位描述：協助招聘配置、培訓發展、績效管理、薪酬福利、員工關係、人事檔案管理等各模塊的全流程操作，確保各模塊工作銜接流暢、執行到位；

• 協助招聘全流程管理，包括渠道拓展、面試組織、錄用跟進、入職辦理等，搭建符合銀行需求的人才招聘體系，保障各部門人才供給；

• 開展員工培訓工作，組織開展新員工入職培訓、在職員工專業技能培訓及管理能力提升培訓，跟進培訓效果，完善培訓體系；

• 協助績效管理體系的落地執行，組織各部門開展績效考核、績效溝通及績效結果應用，優化績效考核流程，充分發揮績效激勵作用；

• 協助薪酬福利管理，協助制定並優化薪酬福利體系，辦理社保、公積金及各項商業保險的申報、繳納事宜，覈算員工工資、獎金，保障薪酬福利及時準確發放；

• 負責員工關係管理，處理員工入職、轉正、調崗、離職等全流程人事手續，協調解決員工訴求，組織員工團建及文化活動，維護和諧穩定的員工關係，防範員工關係風險；

• 負責人事檔案的規範管理，做好人事信息錄入、更新及檔案歸檔、查閱等工作，確保人事信息真實、完整、規範，符合澳門本地人事管理相關規定；

• 協助搭建並優化人力資源管理制度及操作流程，關注澳門本地人力資源相關法律法規更新，確保人力資源工作合法合規；

• 負責人力資源各項數據的統計、分析，協助出具人力資源報告，為銀行人力資源決策提供數據支撐；完成上級交辦的其他人力資源相關工作；

• 協助推進人力資源管理科技化與線上化，負責人力資源系統的推廣和使用，確保人事審批各項程序及數據規範、準確。

任職要求：

• 本科及以上學歷，人力資源管理、工商管理、心理學等相關專業優先；

• 有銀行業或大型企業人力資源管理工作經驗者優先，具備澳門本地招聘資源優先；

• 熟練使用辦公軟件，能熟練處理人事數據統計、報表製作，能熟練使用Excel函數（必備）；認真嚴謹，擅長快速、準確處理各類人事數據統計和分析；

• 認同銀行企業文化，遵紀守法、誠實守信，無不良工作記錄及違法違規行為，職業操守良好，嚴格保密人力資源相關信息。

• 責任心強、敬業務實，服務意識強，具備良好的抗壓能力與學習能力，善於傾聽員工訴求，態度親和、有耐心；

• 原則性強，能公平公正處理各項人力資源工作，具備良好的職業素養及團隊合作精神。

7. 行政秘書

職位描述：

• 負責日常文書處理，聚焦公文來文收發、登記、分轉及歸檔，重點做好行內公文流轉、OA流程處理及OA事項督辦，確保公文傳遞及時、格式規範，督辦事項落地見效，符合銀行公文管理要求；

• 負責印章規範管理，嚴格執行印章使用登記制度，做好印章保管、使用審核，全程跟蹤印章使用流程，確保印章使用合規、安全，杜絕違規用印情況；

• 負責管理層行程統籌安排，提前對接行程需求，做好行程規劃、預約、提醒，協調行程相關銜接事宜，同步做好來訪客人、合作單位及上級單位的接待安排，包括酒店、車輛預定，做好接待引導，展示銀行良好品牌形象；

• 負責辦公相關預約事宜，包括酒店、會議室、車輛、接待場地等預定工作，統籌協調使用安排，避免衝突，保障辦公及接待需求順利落地；

• 負責辦公室各類檔案的全流程管理，重點整理、歸檔、保管行內公文、會議資料、印章使用記錄、接待資料、OA流程歸檔文件等，嚴格執行檔案查閱、借閱登記制度，確保檔案收集完整、分類規範、保管安全；

• 負責各部門之間的日常溝通銜接，傳遞上級指令、反饋下級意見，協調解決日常工作中的銜接問題，配合OA督辦事項的跟進反饋，提升跨部門工作效率；

• 負責會議全流程協調，包括會議通知發送、會場佈置、設備調試、會議記錄、會議紀要撰寫，跟進會議決議落實情況，協調跨部門參會人員，保障各類會議有序開展、取得實效；

• 嚴格遵守銀行保密規定，妥善保管各類機密文件、行內信息及印章，不得擅自洩露；完成辦公室主任及行領導交辦的其他秘書相關輔助工作，不涉及團隊管理及制度搭建。

任職要求：

• 本科及以上學歷，文秘、行政管理、漢語言文學、工商管理等相關專業優先；

• 具備行政秘書相關工作經驗；有銀行業或大型企業行政工作經驗者優先，熟悉銀行公文格式及辦公流程者優先；

• 熟練使用辦公軟件（Word、Excel、PowerPoint等），能熟練處理文書排版、數據統計、報表製作，具備基本的辦公設備操作與維護常識；

• 具備優秀的溝通協調能力、執行力及細節把控能力，思維縝密、應變靈活，能高效完成各項秘書工作任務；

• 認同本行企業文化，遵紀守法、誠實守信，無不良工作記錄及違法違規行為，職業操守良好，嚴格遵守保密規定；

• 責任心強、敬業務實，服務意識強，態度親和、有耐心，服從工作安排，具備良好的抗壓能力與學習能力；

• 細心謹慎、認真負責，注重細節，具備良好的團隊合作精神，能主動配合各部門開展工作。

8. 資金部 - 交易與資產負債管理高級經理/副總監

職位描述：

• 資金交易與投資：構建並管理銀行債券投資組合，策略性配置高流動性資產，在保障流動性前提下提升資金運用效益；執行同業拆借、回購協議、央行公開市場操作等大額資金交易，持續優化融資成本與資金來源結構； 維護並拓展金融同業交易對手關係網絡，提升投資交易效率；

• 資產負債管理與風險控制：開展銀行資產負債結構管理工作，建立與維護流動性風險與利率風險計量指標體系；運用內部資金轉移定價（FTP）機制，引導業務部門定價行為，優化銀行資產負債結構；維護並拓展金融同業關係網絡，協同內部業務單位，制定靈活有效的資金調配與風險管理方案；

• 市場研究與投資分析：深入分析宏觀經濟、貨幣政策及市場趨勢，預判利率與匯率走勢，撰寫專業分析報告，為高層提供決策支援。

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學、統計等相關專業，具備CFA、FRM等專業資格證書優先；

• 具備7年以上投資交易經驗，具備跨領域（銀行資產負債管理或資金營運相關經驗）整合能力者優先；

• 精通債券市場交易，具備出色的市場判斷與交易能力；

• 熟練運用Bloomberg等金融數據終端，並能熟練使用Excel/VBA等工具進行數據分析與模型建構。

9. 營運部—清算高級經理/副總監

職位描述：

• 科技清算體系建設：搭建並持續完善科技驅動的清算業務架構，牽頭推進清算系統（如核心清算平臺、跨境支付系統、自動化清算工具）的選型、開發、上線與反覆運算優化，確保系統功能適配多幣種清算、即時結算、跨境資金劃轉等業務需求；​

• 主導清算業務數位化轉型，推動清算流程自動化（如智慧對賬、自動清算指令生成、異常交易智慧預警）、智慧化升級，降低人工作業依賴，提升清算效率與準確性；​

• 負責清算系統資料治理與安全管控，建立資料品質核查機制、系統災備與應急恢復方案，保障清算資料完整性、安全性及系統連續穩定運行，符合監管對金融科技業務的安全合規要求；​

• 清算業務運營管理與風險管控​：負責清算業務運營，涵蓋境內外支付清算、資金對賬、帳戶管理、清算差錯處理等，建立標準化操作流程（SOP），確保清算業務合規高效開展；​

• 強化清算風險科技防控，搭建智慧化風險監測體系，通過系統工具即時監測清算資金流向、交易合規性、流動性風險，對異常交易及時預警並推動處置，防範清算違約、操作失誤等風險。​對接人行支付系統、銀聯、SWIFT 等外部清算管道，優化介面適配與資料交互機制，保障跨機構、跨區域清算業務順暢對接；​

• 牽頭處理重大清算突發事件（如系統故障、跨境清算延誤、資金劃轉異常），制定科技化應急處置方案，推動快速回應與問題閉環。

任職要求：

• 本科及以上學歷，電腦、金融、會計、資訊管理等相關專業優先，具備CPA、FRM、CDCS等證書者加分。；​

• 5年以上銀行清算、支付結算或金融科技相關經驗，具備商業銀行或頭部支付機構清算系統建設經驗者優先；

• 精通銀行清算業務架構，熟悉多幣種、跨境清算流程及國際標準；

• 邏輯嚴謹，具備出色的溝通協調和抗壓能力。

10. 法律與合規部副總監（副合規官）

職位描述：

• 協助搭建並完善本行法律合規管理體系，制定、修訂合規管理制度及操作流程，確保契合澳門《金融體系法律制度》等監管要求及銀行內部規章，推動各項制度有效落地執行；

• 跟進澳門金融管理局等監管機構動態及法規更新，開展法規解讀與全行合規培訓，定期組織合規風險識別、評估與監測，組織合規專項檢查，跟進隱患整改，形成管理閉環；

• 負責本行各項常規業務、創新產品及合作項目的合規審查，出具明確審查意見；協助處理合同審查、訴訟仲裁、外聘律師管理等法律事務，全力維護銀行合法權益；

• 協助輔導合規團隊開展日常工作，負責團隊人員指導與能力培養；對接澳門金融管理局、司法機構等外部單位，配合監管檢查與調查，推進全行合規文化建設。

任職要求：

• 本科及以上學歷，法律、金融、經濟管理等相關專業優先；持有法律職業資格證書、澳門執業律師資格證書，或相關合規專業認證者，予以優先考慮；

• 具備不少於3年銀行業相關合規管理或法律事務管理經驗；熟悉澳門或其他市場金融監管法規及銀行業務運作流程；

• 遵紀守法、誠信務實，無不良執業記錄及違法違規行為，具備高度責任心、優秀的團隊管理能力與跨部門溝通協調能力；

• 敢於擔當，具備優秀的抗壓能力及多任務處理能力；

• 具備優秀的聽說讀寫及文書撰寫能力；具備良好的英文水平，能熟練閱讀英文監管文件與法律文獻，具備英文溝通能力者優先。

11. 基金業務籌建負責人

職責定位：

作為立橋銀行基金業務0到1的開拓者，主導籌建銀行的基金板塊業務，負責基金產品設計、管道拓展、風險管理及團隊建設，助力銀行在澳門國際金融市場構建差異化基金業務競爭力，推動銀行國際化戰略落地。

職位描述：

1. 業務板塊搭建與戰略規劃

• 主導基金板塊從架構設計到運營落地的全流程建設，制定中長期基金業務發展戰略，明確市場定位與產品矩陣；

• 對接澳門金融監管機構，確保基金業務合規准入，搭建符合國際標準的風控與運營體系。

2. 產品與市場拓展

• 設計多元化基金產品（如貨幣市場基金、債券基金、主題型基金等），滿足境內外高淨值客戶需求；

• 拓展基金銷售管道，包括銀行網點機構及、協力廠商國際合作夥伴，推動基金規模持續增長。

3. 團隊與資源整合

• 組建專業基金團隊（投研、銷售、運營、合規等），建立人才培養與激勵機制；

• 整合銀行內外部資源，聯動公司業務、零售業務等條線，打造基金業務生態。

任職要求：

1. 資質背景

• 金融、經濟等相關專業本科及以上學歷，持有CFA、FRM或基金從業資格等證書優先；

• 8年以上金融行業經驗，其中5年以上基金領域管理經驗，具備從零搭建基金業務線的成功案例者優先。

2. 能力素養

• 具備市場洞察力與產品創新能力，能快速捕捉基金市場需求；

• 優秀的團隊管理與資源整合能力，能推動跨部門協作及外部夥伴關係建立；

• 英語、粵語熟練者優先。

12. 基金經理

職責定位：

參與基金部門籌建工作，制定部門發展規劃、組織架構及核心業務流程，搭建“研究-投資-產品”全鏈條運作體系。負責基金產品從0到1的全生命週期管理，涵蓋市場調研、需求分析、產品定位，聚焦跨境金融、多幣種投資等特色方向設計產品方案。構建全球大類資產投資分析框架，主導投資策略制定與執行，篩選優質底層資產，把控投資組合風險與收益平衡。

職位描述：

• 負責具體基金產品的日常投資操盤，依據產品投資策略與風險偏好，執行股票、債券、跨境多幣種資產等標的的買入、賣出操作，確保投資指令精准落地；

• 即時跟蹤全球資本市場動態、宏觀經濟資料及行業政策變化，結合投研團隊分析報告，動態調整投資組合持倉結構，平衡組合收益與風險，達成產品業績目標；

• 嚴格遵守澳門金融管理局監管規定及公司風控要求，把控投資集中度、流動性等核心風險指標，確保操盤過程合規，每日記錄投資操作日誌並定期提交業績報告；

• 與投研團隊緊密聯動，回饋市場一線交易資訊，參與投資策略優化討論；同時向產品、運營部門同步持倉變動，保障基金淨值核算、資訊披露等工作高效銜接；

• 持續複盤交易業績，分析操作偏差與市場機會，積累不同市場環境下的操盤經驗，提升組合收益穩定性與風險控制能力。

任職要求：

• 本科及以上學歷，金融、投資、經濟等相關專業，持有CFA、FRM等專業資格證書者優先；

• 5年以上金融市場投資操盤經驗，其中3年以上公募、私募或銀行自營部門的基金/組合實際操盤經歷，熟悉股票、債券等多類資產交易規則；

• 理解資本市場特性，熟悉相關監管要求，對多幣種資產定價、匯率風險對沖有實操經驗，能獨立應對市場波動並調整操盤策略；

• 熟練使用Bloomberg、Wind等金融終端及交易系統，具備敏銳的市場判斷力、快速決策能力與風險把控意識；

• 能以英語作為工作語言，具備粵語溝通能力更佳；工作嚴謹細緻，抗壓能力強，可適應市場波動下的高效工作節奏。

13. 代銷基金項目經理

職位描述：

• 開展代銷基金市場調研，分析競品動態與客戶需求，負責代銷基金合作項目全生命週期管理，從合作方篩選、商務洽談、協定簽訂到專案落地執行的全流程統籌；

• 制定專案整體規劃與詳細進度計畫並執行，明確關鍵里程碑，確保項目按時、按質、按預算完成；

• 搭建項目風險防控體系，識別合作方資質、產品合規性、市場波動等潛在風險，制定應對策略並及時處置；

• 作為專案核心協調人，聯動內部產品、運營、零售等部門及外部基金公司，保障資訊暢通，解決專案推進中的各類問題；

• 負責專案預算編制與成本控制，定期開展專案複盤，撰寫進展報告與總結，提煉經驗優化專案管理流程；

• 持續監控代銷產品業績表現與市場回饋，分析銷售資料，提出產品優化或反覆運算建議，提升客戶持有體驗；

• 確保代銷產品全流程符合澳門金融監管要求及公司合規政策，配合完成產品資訊披露與合規檢查工作。

任職要求：

• 本科及以上學歷，金融、經濟、項目管理等相關專業；

• 熟悉各類基金產品特性（含ETF聯接、QDII等）及風險等級劃分；

• 4年以上金融行業經驗，其中3年以上銀行、基金公司或協力廠商理財機構的基金產品管理經驗；

• 具備商務談判能力與跨部門協作能力，能有效整合內外部資源推動專案落地；

• 熟悉金融市場及客戶需求，具備較強的合規意識與問題解決能力，能適應多工並行的工作節奏。

14. 分行副經理

職位描述：

• 按照銀行規定，做好現金倉庫及櫃員的管理和操作規範；

• 協助分行行長管理及監督分行的日常運營工作；

• 負責培訓新入職分行員工，及協助推廣相關分行營銷活動；

• 保持及提升與澳門監管機構及商業夥伴的良好關係；

• 協助完成分行行長分配之其他分行相關工作。

任職要求：

• 3年或以上零售銀行和分行業務經驗；

• 有2年或以上櫃員工作經驗優先考慮；

• 熟悉銀行零售業務各項流程及操作規範；

• 誠信正直，有良好的職業操守，較強的責任心與風控合規意識；

• 主動、獨立及能承受工作壓力；

• 過往經驗較少者可先考慮為營運主任崗位。

15. 資金部- 交易員

職位描述：

• 負責銀行每日資金頭寸管理，確保資金流動性充足並符合監管要求

• 進行同業拆借、回購協議、央行工具等市場資金調度操作

• 管理短期資金投資組合，優化資金使用效率及收益

• 執行利率及外匯市場相關交易，如即期、掉期或遠期合約

• 定期監控市場利率變化，分析流動性風險與資金成本走勢

• 與內部業務單位協調資金需求，制定靈活有效的資金調配方案

• 撰寫資金市場分析報告，向管理層提供決策建議

任職要求：

• 大學本科及以上學歷，主修經濟、金融、財務、數學等相關專業優先；

• 3年以上貨幣市場、金融同業、債券投資或承銷相關工作經驗；

• 具備銀行、證券、基金等行業背景知識，持有相關專業資格證書（如CFA、FRM等）者優先；

• 維護同業客戶關係，協同完成業務拓展目標；

• 熟悉債券交易、貨幣市場運作及資產託管相關法律法規；

• 具備紮實的數據分析能力、風險定價能力及市場敏感度；

• ⁠熟練使用 Bloomberg、Reuters、Excel 等金融交易與分析工具。

16. 分行 - 分行高級客戶經理 / 客戶經理

職位描述：

• 負責開發客戶資源，管理與維護客戶關係，深度拓展潛在行銷機會，制定行銷方案，提供符合客戶需求的產品及服務方案；

• 負責收集市場訊息，進行客戶分層管理，維護提升存量客戶貢獻度；

• 完成各項業務或產品銷售任務，及時回饋市場銷售資訊。

• 協助完成分行行長分配之其他分行相關工作。

任職要求：

• 具有3年及以上金融行業從業經驗；

• 熟悉宏觀經濟形勢、金融方針政策等，熟悉銀行業務和工作流程；

• 具有較強的行銷能力，勇於接受挑戰；具有一定文字綜合能力、風險識別能力、團隊協作能力和問題解決能力，誠實守信，具有良好的職業道德；

• 具備一定的社會關係、客戶資源和市場資源，市場拓展能力及目標執行能力；

• 過往經驗較弱者可先考慮為分行初級客戶經理。

• 持有澳門保險銷售牌照人士優先。

17. 零售銀行部-產品經理（證券）

職位描述：

• 負責證券交易及孖展相關的全流程操作管理、合規風險管控、問題識別及解決。

任職要求：

• 持有證券從業資格證書、CFA（特許金融分析師）、PMP（項目管理專業人士資格認證）等相關證書者優先考慮。這些證書是專業能力與知識體系的有力證明；

• 精通證券市場各類業務規則與產品知識，熟悉股票、基金、債券等金融工具的運作機制，瞭解證券交易系統架構與技術實現；

• 具備創新思維，敢於突破傳統，在產品設計與業務流程優化中提出創新性解決方案，適應快速變化的金融市場環境；

• 有較強的風險意識，在產品設計與管理過程中，能夠充分識別、評估與控制風險，確保產品合規運營；

• 工作積極主動，具有較強的責任心與執行力，能夠在高壓環境下保持高效工作狀態，按時完成各項工作任務；

• 良好的溝通協調能力，能夠與研發、運營、市場、風控等多部門團隊成員進行高效溝通，協調各方利益，推動產品全流程運作。

18. 零售銀行部-產品經理（信用卡）

職位描述：

• 負責信用卡從進件到審批到售後的全流程操作管理、合規風險管控、問題識別及解。

任職要求：

• 擁有至少 1 年專注於信用卡產品領域。過往經驗可使其快速上手，熟悉業務流程與市場特性；

• 深入掌握信用卡業務全流程，包括信用卡產品設計、風險管理、市場營銷等方面知識，熟悉信用卡行業監管政策與法規；

• 數據分析能力強，能通過數據評估產品效果，為產品優化提供支持；

• 有較強的風險意識，在產品設計與管理過程中，能夠充分識別、評估與控制風險，確保產品合規運營；

• 工作積極主動，具有較強的責任心與執行力，能夠在高壓環境下保持高效工作狀態，按時完成各項工作任務；

• 良好的溝通協調能力，能夠與研發、運營、市場、風控等多部門團隊成員進行高效溝通，協調各方利益，推動產品全流程運。

19. 風險管理部 - 高級經理

職位描述：

• 根據監管政策、經濟/行業變化、前線單位意見結合本行實際情況及時、統籌制定、修訂相關授信管理政策及指引，進行政策培訓工作，並密切監控政策的執行；

• 負責信貸審查並形成獨立信貸審查報告，對客戶或項目進行整體風險控制；

• 進行市場、行業調研，提供行業分析報告，提出行業授信風險管理建議。

任職要求：

• 具5年以上銀行風險管理或信用審批工作經驗，具銀行投資風險、內控管理等經驗者優先；

• 熟悉本澳信貸市場和相關條例；熟悉個人信貸、公司貸款相關產品及業務流程；

• 具較強的數據分析、市場分析、文字表達及報告撰寫能力；

• 具經濟、金融、財務、法律等相關學歷背景者優先考慮；精通英文、普通話及粵語。

20. 內審部 – 總監

職位描述：

• 負責銀行內部審計工作規章制度和各項管理辦法的制定及實施；

• 負責銀行年度審計、調查任務設計、制定內部審計方案，開展非現場和現場審計工作，確保內部審計、調查和檢查工作的完整性、及時性、客觀性和準確性；

• 負責對內部控制狀況進行內部控制綜合評價工作；

• 對內審各項資料文檔進行管理，注意保密性；

• 完成上級交辦的其他相關工作。

任職要求：

• 本科及以上學歷，具會計、審計、金融、法律等專業背景優先；

• 具金融行業從業相關經驗10年或以上；

• 具備優秀的邏輯分析能力、文字表達能力、溝通組織協調能力、團隊管理能力；

• 具有企業風險管理、內部控制相關資質者，銀行內審工作從業經驗者優先；

• 工作作風嚴謹、正直、誠實、客觀公正、細緻；

21. 會計財務部 - 財務文員

職位描述：

• 編制澳門金融管理局要求的各類監管報表；

• 處理總行和各分行的賬單和付款工作；

• 每日核對銀行調節表，並跟進仍未出賬的項目。

任職要求：

• 大學本科或以上學歷，具有財務會計、金融經濟等相關專業；

• 具有1-3年相關工作經驗；

• 具有銀行會計經驗優先。

22. 分行 - 分行櫃員 / 高級櫃員

職位描述：

• 處理現金提存, 外幣等交易服務；

• 處理個人客戶開戶業務和結算業務；

• 遵照有關法則章程處理分行日常之運作，包括處理客戶之查詢；

• 向客戶推介銀行產品；

• 協助完成分行行長分配之其他分行相關工作。

任職要求：

• 大學本科或以上, 歡迎應屆畢業生；金融、財務、工商管理等相關專業優先考慮；

• 有銀行或者金融機構工作經驗者優先考慮；具對銀行運作及金融產品有基本認識；

• 誠實可靠，工作細心，有銀行工作經驗優先；

• 具備良好英文、粵語、普通話溝通、書寫能力及溝通技巧；

• 良好電腦操作技能及文書處理能力 (包括 Excel, Word) 。

23. 中高級項目工程師

職位描述：

• 負責銀行重要業務系統的專案管理與執行；

• 與業務部門協作，分析需求並制定技術方案；

• 監控專案項目進度，確保按時交付並符合質量標準，對使用率負責；

• 推動系統優化與創新，提升業務效率。

任職要求：

• 具備銀行系統的實際專案經驗優先；

• 熟悉系統開發流程，具備良好的需求分析與問題解決能力；

• 能適應澳門與珠海兩地工作，具跨地域協作能力；

• 具備創新思維，溝通能力強，樂於學習新技術，工作細緻且責任心強。

24. 營運部經理/高級經理 - 分行管理

職位描述：

• 擔任總行與分行之間的營運橋樑，制定總行營運政策、制度、流程及標準並推動分行落實；

• 督導多間分行的日常營運，包括業務操作規範、現金管理、帳務處理、合規操作及營運風險控制等；

• 針對分行營運問題提供專業支援與改善建議，定期進行巡查與營運審核；

• 制定並執行分行營運團隊的培訓策略，強化前線員工的專業能力與服務質素；

• 參與總行層級的營運流程優化及系統改善項目，提升整體營運效率；

• 協助推動分行績效評估及營運指標管理。

任職要求：

• 擁有5年或以上銀行營運經驗，其中至少2年曾於總行營運相關部門任職；

• 熟悉零售銀行分行的日常營運流程、風險控制及服務標準；

• 具備管理分行營運團隊或提供營運督導的實戰經驗；

• 有能力設計及執行分行營運培訓計劃，並能有效提升團隊整體表現；

• 具良好溝通技巧及跨部門協調能力，能應對多項工作壓力與挑戰；

• 中英文書寫及口語流利，能獨立撰寫營運指引、報告及內部通告。

25. 零售銀行部- 產品經理（保險顧問）

職位描述：

• 向銀行客戶提供專業的保險產品建議，包括人壽、健康、儲蓄及投資型保險；

• 協助推動分行之銀保業務發展，並與保險公司代表緊密合作；

• 瞭解銀保管道合作模式，推動行員對相關產品的認識與銷售支援；

• 參與客戶理財需求分析，為客戶制定合適的保險配置建議；

• 協助策劃並執行保險產品推廣活動、培訓及客戶講座；

• 定期檢視及追蹤保險銷售績效，確保達成業績目標。

  熟悉保費融資的業務申請及設立

任職要求：

• 擁有2年以上銀行保險（銀保管道）相關工作經驗；

• 熟悉銀保合作模式、產品推廣流程及合規要求；

• 具備良好溝通技巧與銷售能力，能獨立處理客戶查詢及跟進；

• 有銀行分行或保險仲介人經驗者優先考慮；

• 須持有有效的保險仲介人牌照（IIQE：Paper 1、2、3）；

• 積極主動，具客戶導向及團隊合作精神。

申請方式：

有意者請將個人履歷及期望薪資以電郵方式發送至：recruit@wlbank.com.mo

（郵件標題請註明申請職位及個人姓名）

SANDS CHINA 金沙中國澳門招聘

金沙中國是澳門最大的綜合度假村經營商，於路氹金光大道上設有澳門威尼斯人®、澳門百利宮®、澳門巴黎人，以及澳門倫敦人® 等物業項目，同時擁有及經營位於澳門半島的澳門金沙酒店。公司旗下的各綜合度假村集合多樣化的娛樂消閒、商務設施及客運業務，包括大型會議及展覽場地、各式餐廳食肆、購物中心、於金光綜藝館、倫敦人綜藝館、威尼斯人劇場、巴黎人劇場、倫敦人劇場及金沙劇場舉行的世界級娛樂表演，以及來往港澳的金光飛航高速渡輪服務，堅定並持續地為建設澳門成為世界旅遊休閒中心貢獻力量。

金沙中國現時是澳門最大的私營僱主，一直致力為員工提供完善福利，構建和諧融洽的工作環境。此外，公司持續透過多元人才培育項目，助力澳門以及大灣區儲備綜合度假村行業人才。詳情請瀏覽金沙中國多元人才培育概況。

Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.

Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.

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現正招聘以下職位：

穿梭巴士服務部 Shuttle Services

• 協調專員 Coordinator

代客泊車服務部 Valet

• 營運助理 Operation Assistant

康體部 Recreation

• 經理 Manager

娛樂場計算部 Count

• 出納員 Cashier

健康及水療部 Health / Spa

• 健康及水療部 - 主任 Health/Spa - Supervisor

• 健康及水療部 - 賓客關係專員 Health/Spa - Guest Relations Officer

管賬房 Cage

• 兌換員 Cashier

資訊科技部 Information Technology

• 資訊科技部 - 專員(網絡營運中心) Information Technology - Specialist (Command Center)

影視媒體部 Visual Media

• 專員 Specialist

• 剪輯師 Editor

角子機營運部 Slots

• 角子機系副總監 Associate Director of Slots Systems

• 角子機系統及規章制度經理 Slots System and Compliance Manager

• 項目經理 Project Manager

• 服務員 Attendant

賭桌部 Table Games

• 御匾專區經理 Paiza Gaming Manager

• 洗牌員 Shuffler

設施管理部 - 項目管理組 Operations Development

• 項目協調經理 Project Manager

• 項目協調專員 Project Coordinator

商場管理部 Mall Management

• 零售市場推廣部 - 經理 (客戶服務) Retail Marketing - Manager (Customer Service)

• 零售市場推廣部 - 購物禮賓主任 Retail Marketing - Personal Shopper Supervisor

• 零售市場推廣部 - 購物禮賓大使 Retail Marketing - Personal Shopper

• 零售管理部 - 租務經理 Retail Management - Leasing Manager

資產與設施管理部 Asset & Facilities Management

• 副總工程師 (園藝組) Assistant Chief Engineer (Landscape)

• 副總工程師 (MEP) Assistant Chief Engineer (MEP)

• 項目工程師 Project Engineer

• 經理 (資產管理組) Manager (Asset Management)

• 經理 (酒店組) Manager (Hotel)

• 經理 (中央製冷組) Manager (Central Chiller Plant)

• 經理 (木工組) Manager (Carpentry)

• 主任 (防火安全組) Supervisor (Fire & Safety)

• 主任 (平台組) Supervisor (Podium)

• 主任 (供排水系統組) Supervisor (Plumbing & Drainage)

• 技術員 (資產管理) Technician (Asset Management)

行政範疇 Administration

• 娛樂場行政部 - 博彩效益優化 - 高級分析師 / 分析師 Casino Administration - Gaming Optimization and Analytics Senior Analys

• 娛樂場行政部 - 博彩效益優化 - 副經理 Casino Administration - Gaming Optimization and Analytics Assistant Manager

• 娛樂場行政部 - 經營判給行政專員 Casino Administration - Concession Administration Officer

• 娛樂場行政部 - 行政主任 Casino Administration - Administrator

• 娛樂場信貸部 - 專員 Credit - Specialist

• 市場發展部 - 產品組合與市場區隔品牌戰略 - 專員/高級專員 Market Development - Product Mix & Segmentation Branding - Executive/Senior Executive

• 活動策劃及推廣部 - 客戶忠誠發展活動及推廣 - 經理 Special Events & Promotions – Loyalty Marketing Events & Promotions - Manager

• 活動策劃及推廣部 - 營銷活動計劃與合作伙伴關係 - 經理 Special Events & Promotions - Program, Campaign & Partnership – Manager

• 活動策劃及推廣部 - 營銷活動計劃與合作伙伴關係 - 高級專員 Special Events & Promotions - Program, Campaign & Partnership – Senior Executive

• 活動策劃及推廣部 - 金沙尊享體驗 - 高級專員 Special Events & Promotions - Sands Rewards Experience – Senior Executive

• 活動策劃及推廣部 - 金沙尊享體驗 - 專員 Special Events & Promotions - Sands Rewards Experience - Executive

• 活動策劃及推廣部 - 營銷活動計劃與合作伙伴關係 - 專員 Special Events & Promotions - Program, Campaign & Partnership / Paiza Experience - Executive

• 活動策劃及推廣部 - 客戶忠誠發展活動及推廣 - 專員 Special Events & Promotions – Loyalty Marketing Events & Promotions - Executive

• 策略分析部 - 高級分析師 / 分析師 Strategic Analysis - Senior Analyst / Analyst

• 審計部 - 内部審計員 Audit Services Group - Internal Auditor

• 電子商務 - 副經理 (數據分析) Ecommerce - Assistant Manager (Analytics)

• 優化管理及質量監控部 - 經理 Operations Excellence - Manager

• 優化管理及質量監控部 - 副經理 (流程優化) Operations Excellence - Assistant Manager (Process Improvement)

• 優化管理及質量監控部 - 高級分析師 Operations Excellence - Senior Analyst

• 優化管理及質量監控部 - 協調專員 Operations Excellence - Coordinator

• 商場管理部 - 財務經理 Mall Management - Finance Manager

• 人力資源部 - 經理/副經理(培訓) Human Resources - Manager / Assistant Manager (T&D)

• 人力資源部 - 經理/副經理(招聘) Human Resources - Manager / Assistant Manager (Staffing)

• 人力規劃及優化部 - 副經理 Workforce Planning & Optimization - Assistant Manager

• 人力規劃及優化部 - 分析師 Workforce Planning & Optimization - Analyst

制服部 Wardrobe

• 服務員 Attendant

• 布草服務員 Linen Attendant

管家部 Housekeeping

• 行政管家 Executive Housekeeper

• 主管 Head

• 主任/主任培訓生 Supervisor/ Supervisor Trainee

• 調度員 Dispatcher

管家部公共區域 Housekeeping Public Area

• 主任/主任培訓生 Supervisor/ Supervisor Trainee

娛樂場營銷 Casino Marketing

• 電話銷售部 - 電話推廣行銷員 (兼職) Telesales - Part Time Worker

• 電話銷售部 - 電話推廣行銷員 Telesales - Telemarketer

• 市場發展部 - 副經理/經理/高級經理 Market Development - Assistant Manager/ Manager/ Senior Manager

• 市場發展部 - 高級專員 Market Development - Senior Associate

• 國際業務發展部 - 貴賓專員 International Marketing - VIP Host

• 國際業務發展部 - 客戶服務專員 International Marketing - BD Host

• 國際業務發展部 - 專員 International Marketing - Executive

採購及供應鏈管理 Procurement & Supply Chain

• 採購及供應鏈管理部 - 高級經理 Procurement & Supply Chain - Senior Manager

• 採購及供應鏈管理部 - 高級專員 Procurement & Supply Chain - Senior Officer

娛樂統籌部 Entertainment

• 技術員 Technician

餐飲 Food & Beverage

• 餐飲服務經理 Food & Beverage - Manager

• 餐飲服務宴會經理 Food & Beverage - Banquet Manager

• 御匾會餐飲服務經理II Paiza Food & Beverage Manager II

• 餐飲服務主管 Food & Beverage - Lead

• 餐飲服務員 Food & Beverage - Server

• 餐飲服務員 (御匾會) Food & Beverage - Server (Paiza Service Bar)

• 廚師 Food & Beverage - Cook

• 總管事 Food & Beverage - Chief Steward

• 管事主任 (餐飲清潔) Food & Beverage - Steward Supervisor

• 管事員 (餐飲清潔) Food & Beverage - Steward

• 收銀員 Food & Beverage - Cashier

• 物流助理 Food & Beverage - Warehouse Assistant

保安 Security

• 高級經理 Senior Manager

• 當值經理 Duty Manager

• 保安員 Officer

• 控制室 - 高級經理 / 經理 Control Room - Senior Manger / Manager

• 控制室 - 保安員 Control Room - Officer

• 控制室 - 主任 Control Room - Supervisor

酒店營運 Hotel Operations

• 御匾體驗部 - 御匾尊尚客戶經理 Paiza Experience - Paiza Elite Service Manager

• 前台部 - 主任 Front Office - Supervisor

• 前台部 - 賓客關係專員 Front Office - Guest Relations Officer

• 禮賓管家服務 - 禮賓管家 Butler Service - Butler

• 禮賓管家服務 – 客服中心 - 賓客關係專員 Butler Service – Butler Call Center - Guest Relations Officer

• 禮賓部 - 主任 Concierge - Supervisor

• 禮賓部 - 行李服務 - 賓客關係專員 Concierge - Guest Services - Guest Relations Officer

• 恬靜區 - 賓客關係專員 Tranquility Zone - Guest Relations Officer

金光旅遊部 Cotai Travel

• 旅遊顧問 Travel Consultant

豪華轎車服務部 Limousine Services

• 主管 Lead

• 賓客關係專員 Guest Relations Officer

• 司機 Driver

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APPLY NOW 快速申請職位：

查詢熱線：8118 6293

歡迎透過電郵發送個人履歷至 sclcareer@sands.com.mo，請註明申請職位。

ECCL DISTRICT 澳門招聘

ECCL DISTRICT｜御高區域

ECCL DISTRICT 是一個以發展策略思維、領導力培育與跨領域專才聚集而聞名的卓越區域, 正式成立於2025年. 成功由ECCL TEAM晉升而來, 而ECCL團隊己成立 15 年. 團隊理念 E (EUTHUSIAM), C (CLEAR), C (CONTRIBUTION), L (LEARNING) 是培育成員成為有熱誠, 具有清晰目標, 有貢獻及持續學習心態的成功人士. 成員約 60 人, 共 8 個子團隊~

ECCL DISTRICT在一位出色領袖帶領下, 配合區域的專業陣容, 助你成長,走上成功夢想之路! 還在團隊互愛氛圍下開心工作!

出色領袖

區域總舵手 FANNY 具備國際認證專業資格的策略顧問與資深人才發展導師, 擁有超過15年帶領高績效團隊的經驗, 亦是本地獲獎無數的女性領袖代表. FANNY 卻非常謙虛, 和藹可親, 沒有自滿之餘還不斷自我提升進修求進步, 亦時時刻刻思考如何培育團隊成員進步同成長. 她絕對是個可遇不可求的優秀領袖.

專業陣容

ECCL成員來自各種不同專業領域, 如律師, 護士, 銀行行長, 藥劑師, IT 專才等, 這樣專業背景的團隊亦是可遇不可求. 這樣多元的背景讓我們擁有高度整合與跨界協作的能力，也讓成員在不同觀點中持續成長, 開拓視野~ 你也想成為這個高質素團隊的一份子嗎? 團隊已成功培育過多位業界精英 ~ 有大學畢業生3年內獲得年薪過百萬, 也有新移民由零人脈靠自身努力 COLD CALL 4 年內獲得年薪過百萬. 2020 年入職的新同事當中, 近七成獲新人獎 ~ 這是優秀吸引優秀, 優秀成就優秀的定律.

夢想成長

ECCL 除了結構完善的培訓制度，還會提供個性化進修路線圖、職涯發展諮詢與定期內外部工作坊，幫助每位成員朝著自己的理想邁進。成員大都是來自一般家庭背景, 但在總舵手吳小虹 FANNY NG 的帶領培育下, 成員都能賺到他們人生的第一桶金. 2019 年ECCL 成員平均年收入達近 80 萬. 除了公司本身的完善進修制度, 區域還額外為成員安排培訓, 讓他們有提升有成長, 也增加團隊凝聚力.

互愛氛圍

在這裡，沒有人是孤軍作戰。ECCL 是一個真正「有溫度」的團隊，我們有良好的互動氛圍、定期團建活動、互相支持的文化.

新同事加入後最常說的話是：

「從沒想過工作也可以這麼有人情味。」

「我感覺不是來做牛馬，而是來找回自己。」

區域就像個大家庭 ~ 大家一齊努力, 一齊成長, 一齊開心成就夢想!

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兼職國內業務助理 (新移民/內地背景)

入職要求：

• 必須持有澳門身份證 (極歡迎新移民及有國內背景者)

• 大學畢業或以上

• 熟悉國內市場文化，操流利普通話優先

• 想利用空餘時間增加收入，發展事業第二春

工作範圍：

• 協助分析國內及大灣區市場動態

• 在資深導師帶領下，學習拓展國內市場及發掘潛在客戶

• 提供基礎方案規劃及優質的客戶售後服務

公司福利：彈性工作模式，輕鬆平衡家庭與生活，醫療福利、大假20天（若轉為全職）

應徵者請把履歷表，近照及要求待遇寄 hr.ewmg@gmail.com

(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)

國內市場拓展經理 (底薪高達$50,000)

為配合澳門 / 大中華地區業務發展，現誠邀有能力的您加入跨國金融集團成為其中一份子，以助閣下達致理目標，建立事業.

入職要求：

• 持有澳門居民身份證

• 大學畢業或以上

• 具至少五年工作經驗優先

• 良好的溝通技巧及理解分析能力

• 有事業發展雄心、有自律性、有晉升目標

工作範圍：

• 開拓國內市場

• 向客戶提供投資策略分析及全方位理財概念

• 發掘新生意來源及保持良好客戶關係

公司福利：薪金面議, 年終花紅, 大假 20 天, 醫療福利, 公司旅行等.

應徵者請把履歷表，近照及要求待遇寄 hr.ewmg@gmail.com

(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)

兼職市場銷售見習經理(斜槓族/尋找Second Job首選)

BE A LEADER! YOU CAN!

入職要求：

• 必須持有澳門身份證

• 大學畢業或以上（歡迎在讀/應屆/尋求副業的在職人士）

• 無需相關經驗，最重要是主動性強、願意持續學習

• 具備良好溝通技巧，不甘平凡，想拓展人脈與見識

工作範圍：

• 參與免費專業培訓，從零學習全球500強企業的金融產品與理財知識

• 協助團隊策劃市場推廣及日常營運

• 學習並實踐優質的客戶服務與關係管理

公司福利：時間100%自主：完全不影響現有正職或學業，豐厚佣金、年終花紅及表現獎金（做多賺多），表現優異者轉正後可獲特快晉升至管理層

應徵者請把履歷表, 近照 及要求待遇寄 hr.ewmg@gmail.com

(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME).

見習經理 (只限近五屆大學畢業生)

BE A LEADER! YOU CAN!

入職要求：

• 必須持有澳門身份證

• 大學畢業或以上

• 至少一年工作經驗　(兼職亦計)

• 有自信, 主動性強, 不甘平凡, 有毅力, 具領導才能

• 必須喜歡學習, 願意持續學習進修, 追求事業成長

工作範圍：

• 接受培訓，學習公司產品知識

• 學習發展及拓展公司業務及實踐

• 學習提供優質客戶服務及實踐

• 培育成公司新一代管理層 (公司晉升機制透明及快速, 不官僚)

待遇及福利：薪金面議, 年終花紅, 大假20天, 醫療福利, 公司旅行等.

應徵者請把履歷表，近照及要求待遇寄 hr.ewmg@gmail.com

(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME)

帶津培訓實習生 (Management Internship Program)

招募對象：

• 應屆畢業生（大三和大四）

• 必須持有澳門身份證

計劃內容：低門檻的職場體驗！全由行業知名的資深導師主領，由淺入深培育全方位專業人才。助你開展事業，實習完成後更可獲全球500強企業發出的證書，為未來履歷大幅加分。

津貼獎金（邊學邊賺）：

• 入職獎金：1,000 HKD

• 考牌獎金：1,000 HKD

• 推薦獎金：5,000 HKD / 1人 (不設上限，歡迎帶朋友一起賺獎金！)

不想立刻做決定？對現狀迷惘想尋找新突破？

歡迎先投遞CV上來聊聊，當作拓展人脈，帶你認識一個新行業！

應徵者請把履歷表, 近照 及要求待遇寄 hr.ewmg@gmail.com

(請在郵件 SUBJECT 註明應徵職位及 JOBSCALLME).

＊備註： 如以上職位設有特定福利, 將於面試時另行說明.

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APPLY NOW 快速預約面試：

*所有資料僅作 ECCL 團隊招聘之用途。

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

WYNN PALACE (MACAU) 澳門永利皇宮招聘

Executive - Loyalty Marketing 會籍忠誠管理專員

Job Purpose

• Execute marketing campaigns and strategies to attract and retain players and ensure the highest level of guest satisfaction.

Key Responsibilities

• Support the Manager to plan, coordinate and execute player development events and promotional activities

• Conduct gaming promotions and perform follow-up actions

• Interact with Department and Company Team Members, management, and contractors professionally and positively to ensure projects run smoothly

• Manage and oversee the production of marketing materials such as gifts, tickets, etc.

• Prepare daily and monthly reports for management’s review

Competencies and Requirements

• Experience: Fresh graduates are welcomed. Experience in gaming marketing is an advantage

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of table game regulations. (Strategic planning experience preferred)

• Language Ability: Fluent in Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

主要職責

• 負責執行市場營銷活動和戰略，以吸引和留住賓客及確保為賓客帶來高水平的滿意度。

職位介紹

• 負責協助經理規劃及實行賓客的活動及推廣計劃

• 實施娛樂場推廣並執行後續行動

• 須以專業及正面的態度與部門、團隊成員、管理層及承包商等作出溝通及協調工作，以確保項目能順利運行

• 管理和監督生產營銷材料，如贈品，門票等

• 向管理層作出每日及每月的工作彙報

職位要求

• 工作經驗：歡迎應屆畢業生。具娛樂場市場業務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例（具戰略策劃經驗者為佳）

• 語言能力：能操流利廣東話，普通話及英語 (日文及韓文皆適 ）

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

數碼轉型主任 Supervisor - Digital Transformation (4052BR)

主要職責

永利渡假村（澳門）有限公司致力於推動公司整體數位轉型。透過數位化資訊和自動化業務流程，提高團隊的整體效率和生產力，同時專注於業務成長。數位轉型團隊負責確保公司達到此目標，在公司內部領導並制定業務營運及客戶體驗的數位轉型策略，成為數位化和自動化的推廣者和實踐者。

職位介紹

• 負責所有數位化項目，從可行性研究、開發、實施到專案上線

• 消化可行性研究中的業務需求，並在必要時提供諮詢

• 需協調及與團隊有效地溝通，並確保項目能按時完成

• 管理及確保項目的品質

• 負定期監控流程自動化的狀況，並在必要時解決突發事件

職位要求

• 工作經驗：具最少三年資訊科技管理的工作經驗，具娛樂場或酒店業工作經驗者優先考慮

• 教育程度：電腦科學、商業資訊系統或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

• 技能 / 證書：

• 具備良好的 HTML、CSS、JSP、JavaScript、Java、SQL、API（JSON/RESTful）等程式設計經驗

• 擁有豐富的機器人流程自動化、工作流程引擎、智慧文件處理、OCR 和人工智慧技術的實務經驗

• 積極主動，能夠有效地領導團隊成員

• 對開發方法或解決問題具有較強的批判性思考能力

• 確保所有團隊成員了解專案進度、問題和行動事項

• 將業務需求轉化為可歸檔的工作，並與團隊成員溝通相關事宜

• 具文件管理能力，並向專案和相關人士展示啟動、里程碑更新和結束的最新情況

• 熟練使用 Power BI/Tableau 和 PowerPoint 進行簡報

• 具優秀的時間和專案管理技能，有能力根據關鍵績效指標決定優先順序

• 熟練使用 MS Visio 建立業務工作流程圖

• 具備遵循 SOX、PCI、MICR 和 MCSL 的經驗者優先

Job Purpose

Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal. Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.

Key Responsibilities

• Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live

• Digest the business requirements from feasibility study and give development advisory when necessary

• Coordinate and communicate team performance to ensure deliverables are on time

• Govern the established standards and ensure delivery quality

• Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary

Competencies and Requirements:

• Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.

• Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.

• Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.

• Skills:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.

• Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.

• Design, develop, and implement integration between automation tools and application.

• Self-motivated and be able to lead team members.

• Strong critical thinking on development approach or resolving issues.

• Keep all team members on track and informed on status, issues, and action items.

• Translate business requirements into archivable tasks and communicate back to team members.

• Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.

• Proficient in using Power BI/Tableau and PowerPoint for presentations.

• Excellent time and project management skills, ability to prioritize with proven KPI.

• Proficient in using MS Visio for creating business workflow diagram.

• Experience in compliance with SOX, PCI, MICR and MCSL.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會計及固定資產助理會計 Assistant Accountant - General Ledger and Fixed Assets Accounting (3870BR)

主要職責

• 須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識 Ms Office 軟件操作(中英文版本)和會計軟件應用

Job Purpose

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements

• Experience: Previous General Ledger or Accounts Payable experience in a large organization

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲市場推廣主任 Officer - Food and Beverage Marketing (2902BR)

主要職責

執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。

職位介紹

• 支持餐飲市場推廣高級經理執行和啟動餐飲營銷計劃。

• 準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。

• 協調 WM/WP 餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。

• 與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。

• 與採購團隊合作，提供抵押品規格、材料要求和訂單數量，以便從供應商處獲取印刷抵押品的報價並管理交付時間表。

• 與管理層合作，根據公司戰略和目標受眾制定和實施營銷計劃以及各種單獨的活動。

• 支持經理提供流量控制、狀態和績效報告，以供管理審查和跟踪。

職位要求

• 工作經驗： 至少 3 年溝通職位相關經驗

• 知識/證書：

• 較強的溝通和人際交往能力，能夠進行創造性思考

• 精通 Microsoft Office、內容管理系統、印刷媒體和社交媒體平台

• 在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力

• 教育程度：傳播學、新聞學或相關領域的學士學位

• 語言能力：良好的英語、粵語和普通話書面和口語能力

• 電腦應用：

• 擅長 MS Office 和 Photoshop

• 了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。

Job Purpose

Execute company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.

Key Responsibilities

• Support Senior Manager – Food and Beverage Marketing to execute and launch F&B marketing initiatives.

• Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.

• Coordinate job brief from WM/WP F&B team and consolidate accurate information before debrief to creative/ digital marketing/ multimedia team for artwork or social content development.

• Work closely with copywriting agency to write, edit, proof reading and distribute content for marketing material and promotion collateral.

• Work with procurement team to provide collateral specification, material requirements and order quantity in order to get the quotes from vendors for printing collaterals and manage delivery timeline.

• Collaborate with management to develop and implement marketing plan as well as various individual campaign based on company strategy and target audience.

• Support manager on traffic control, status and performance report for management review and tracking.

Competencies and Requirements

• Experience: Minimum 3 year of relevant experience in a communications role.

• Knowledge/Certificates:

• Strong communication and interpersonal skills and be able to think creatively.

• Proficient in Microsoft Office, content management systems, print media and social media platforms.

• Good execution on briefing partners, time management and performance analysis.

• Education: Bachelor’s degree in Communications, Journalism, or related field.

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office and Photoshop

• Aware of existing social media platforms and online review sites in order to provide content management to those platforms.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)

主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。

職位介紹

• 支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

• 領導及開發符合公司戰略目標的社交媒體內容

• 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

• 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

• 與各個內部部門就內容創建和材料準備進行協調和溝通

• 管理和支持代理機構製作超出預期的創意和高質量內容

• 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

• 工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。

• 教育程度： 具學士學位畢業或以上程度

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market

Key Responsibilities

• Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market

• Lead the effort to develop social media content in alignment with the company’s strategic objectives

• Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

• Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

• Liaise with various internal departments on content creation and material preparation

• Manage and support agencies to produce creative and quality content that beats expectations

• Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

• Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus

• Education: bachelor’s degree or above

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities these platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

代客泊車員 Valet Attendant - Bell, Door & Valet

主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services

主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客

• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務

• 引領賓客乘坐穿梭巴士，轎車或出租汽車

• 清楚了解度假村內的所有設施和服務

• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求

• 工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals

• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services

• Usher guests to shuttle bus, limousine or car rental

• Know and understand all the resort’s facilities and services

• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements

• Experience: Minimum 1 year of customer service experience in a five-star resort

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

豪華轎車司機 Limousine Chauffeur

主要職責

須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。

職位介紹

• 負責安全及迅速地接送賓客到澳門各地點

• 如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等

• 依照交通和停車規則，判斷交通及路面情況

• 為賓客提供便利的設施，準備充足的水和毛巾

• 須時常保持轎車的清潔

• 熟悉勞斯萊斯和豐田的性能和特點

職位要求

• 工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮

• 技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話，普通話及一般英語溝通

• 電腦應用：對互聯網，衛星導航及智能手機有基本認識

Job Purpose

• Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.

Key Responsibilities

• Transport guests to and from various locations in Macau safely and promptly.

• Able to explain and recommend resort information, Macau attractions and activities.

• Follow all driving rules and traffic regulations, review and study traffic conditions.

• Prepare daily amenity. Ensure water and towels are fully stocked.

• Ensure the cleanliness of the vehicles at all times.

• Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.

Competencies and Requirements

• Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage

• Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge

• Education: Secondary school or above

• Language Ability: Fluent Cantonese, Mandarin and conversational English.

• Computer Skills: Basic knowledge of internet, GPS and smartphone.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

• 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

• 負責日常推廣活動的執行，並向管理層提交日常進展報告。

• 負責以高標準的溝通能力，並在及時的時間內完成工作。

• 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

• 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

• 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

• 協助推行行銷策略與活動，提升公司品牌知名度及營收。

• 維護專案資料庫及預算報告，確保資料的完整與準確。

• 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

• 工作經驗：具至少 2-3 年相關工作經驗

• 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

• 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

• 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

• Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

• Responsible for daily promotional operations and prepare regular reports for management.

• Responsible for delivering work to a high communication standard and within a timely manner.

• Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

• Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

• Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

• Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

• Maintain project compendium and budget reports.

• Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

• Experience: Minimum of 2-3 years related experience

• Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

• Language Ability: Good written and spoken Cantonese, Mandarin and English

• Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

POUSADA MARINA INFANTE 皇庭海景酒店澳門招聘

皇庭海景酒店為一家國際標準評定的四星級酒店，並獲澳門環保酒店獎。座落於氹仔填海區，毗鄰「澳門銀河」綜合渡假城，與珠海橫琴隔江相望，坐擁舒適的湖畔景色，遠離塵囂，環境優越。酒店設有皇庭套房、海景套房及豪華客房等約300間，景致迷人。

酒店以人為本，致力為員工提供廣闊的發展空間。現為配合業務發展，誠邀有志投身酒店服務業之人仕加入我們的行列。誠聘職位如下：

客務接待員 Receptionist (全職/兼職)

• 大學程度

• 良好中文 (廣東話及普通話) 及英文程度；

• 溝通能力佳

• 有服務業相關經驗者優先

工程部技工 Technician

• 懂水電安裝、冷氣維修、強電弱電、給排水、油漆或木工，

• 有相關技術專業證書優先

• 具工程相關工作經驗

採購員 Purchasing Clerk

• 1 年或以上餐飲採購經驗

• 溝通能力佳

財務部 Finance

• 出納主任 Cashier Supervisor

• 出納員 Cashier

前堂部 Front Office

• 接待主任 Reception Supervisor

• 資深客務接待員 Senior Reception Supervisor

管家部 Housekeeping

• 管家部主任 Housekeeping Supervisor

• 資深管家部服務員 Senior Room Attendant

• 管家部服務員 Room Attendant

中/西餐廳 Chinese Restaurant / Coffee Shop

• 餐廳主任 Restaurant Supervisor

• 部長 Captain

• 資深侍應生 Senior Waiter / Waitress

• 餐飲服務員 Waiter / Waitress

• 廚師 Cook

• 廚房雜工 Helper

• 洗碗員 Dishwasher

工程部 Engineering

• 資深技工 Senior Technician

• 油漆工 Painter

保安部 Security

• 管理員  Guard

對上述職位有意者請親繕履歷、近照及期望薪金，寄澳門氹仔蓮花海濱大馬路，皇庭海景酒店人力資源部收或電郵至：

recruit@pousadamarinainfante.mo

所有資料絕對保密