THE BIG APPLE 匯聚世界各地知名時尚及潮流服裝鞋履，品牌包括: Asics, And Wander, Be@rbrick, Barbour, Clarks Original, Dr.Martens, FDMTL, G-shock, Gramicci, Hoka One One, Kangol, Nike, Nanamica, P.A.M, Salomon, Universal Works, White Mountaineering 等。
我們積極發展，現已有多家分店座落在澳門購物區及路氹大型酒店商場，門店正陸續擴張中。
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助理店鋪主管 / 店鋪主管
職責概要：
主動為顧客提供服務，介紹品牌和產品特點以及穿搭風格，令顧客擁有良好的購物體驗
耐心聆聽以及了解顧客需求，提供專業的建議
處理客戶投訴和疑問，與客戶保持良好的關係
帶領以及推動營運團隊合力達成店鋪銷售目標
管理店鋪日常運作，包括貨品陳列,倉存整理、盤點等，確保營運及服務符合公司以及品牌指標
針對店鋪銷售業績、貨品存量及銷售報告進行數據分析
指導團員的顧客服務以及銷售技巧，從而提升顧客對品牌及服務的滿意度
要求：
高中或以上學歷
三年或以上零售經驗優先考慮
至少一年銷售管理經驗
具有街頭服飾或時尚銷售經驗者優先考慮
有較強的領導能力和管理能力
主動積極,性格開朗, 熱情,具團隊精神
喜歡與人溝通與交流
流利廣東話，普通話和基本英語
工作地點: 路氹 / 澳門
每天工作8小時及需輪班工作
能按照業務實際需要安排上班工作，包括週末和節假日
持有澳門居民身分證
高級銷售員 / 全職銷售員
職責概要：
主動為顧客提供服務，介紹品牌和產品特點以及穿搭風格，令顧客擁有良好的購物體驗
耐心解決顧客需求，提供專業的建議
熟悉品牌形象
融入團隊, 合力達成店鋪的銷售目標
處理日常店鋪運作 (包括貨品陳列,倉存整理、盤點等工作)
統計店鋪銷售業績、貨品存量及撰寫銷售報告
提升顧客對品牌及服務的滿意度
要求：
高中或以上學歷
至少兩年或以上零售經驗，具有品牌集合店或相關時尚品牌銷售經驗者優先考慮
主動積極,性格開朗, 熱情,具團隊精神
喜歡與人溝通與交流
流利廣東話，普通話和基本英語
工作地點: 路氹 / 澳門
每天工作8小時及需輪班工作
能按照業務實際需要安排上班工作，包括週末和節假日
持有澳門居民身分證
Retail Manager/ Assistant Retail Manger
Responsibilities:
Store Operations Management
Ensure the smooth and efficient daily operations of the retail store, including overseeing staff, implementing operational policies, and maintaining compliance.
Lead and develop a high-performing team, including recruitment, training, scheduling, and performance management.
Analyze sales data and performance indicators to assess progress towards sales targets.
Analyze sales data, identify trends, and implement actionable strategies to maximize sales performance and revenue growth.
Optimize inventory management processes, coordinating with merchandise team to maintain optimal stock levels.
Customer Service and Experience
Foster a customer-centric culture, delivering exceptional customer service, addressing inquiries, resolving complaints, and ensuring overall customer satisfaction.
Collaborate with the team to develop strategies to enhance customer experience, increase customer engagement, and improve conversion rates.
Train and mentor sales staff, equipping them with product knowledge, sales techniques, and the skills to engage customers and drive sales.
Continuously seek opportunities to enhance the customer journey and improve customer retention.
Staff Development and Leadership
Cultivate a positive and collaborative work environment, fostering teamwork, motivation, and professional development opportunities.
Conduct regular performance evaluations, provide constructive feedback, and identify training needs to enhance individual and team performance.
Design and implement comprehensive training programs to improve product knowledge, customer service skills, and sales techniques.
Requirements:
Higher Diploma or above in Fashion/Clothing/Merchandise/Retail Operations or related disciplines
At least 5 years managerial experience in luxury fashion retail industry and proven track record in managing multi-stores with significant sales achievement
Strong business acumen, analytical skill and numerical sense
Exceptional leadership skills that inspire and develop high-performing teams.
Excellent communication and interpersonal skills to engage with customers, staff, and stakeholders effectively.
Good PC skills in Microsoft Excel, Word and Chinese Word processing
Good command of written and spoken English and Chinese
Flexibility to work evenings, weekends, and holidays as required in a dynamic retail environment.
Immediate availability is highly preferred
Marketing and Communication Manager
Responsibilities:
Strategic Planning and Campaign Management:
Initiate and lead the overall marketing and advertising strategy to expand audience reach, online sales revenue and enhance brand visibility.
Develop and execute innovative SEM strategies across all social media channels to increase visibility, drive traffic, and improve conversions
Manage and optimize pay-per-click (PPC) campaigns, including keyword research, ad copywriting, and A/B testing
Analyze campaign performance to gather insights on customer behavior, business trends, identify areas for continuous improvement and optimization.
Collaborate with internal stakeholders, such as the retail and merchandising teams, to review sales performance, assess product assortments, pricing strategies.
Monitor and adjust marketing and advertising budget allocation across various channels and campaigns to optimize resource allocation.
Partnership Management:
Establish connections with retail landlords to explore commercial opportunities, including promotional materials, advertising, and event planning and execution.
Develop and execute seeding plans for influencers, implementing paid and organic seeding and gifting strategies in Mainland China, Hong Kong, and Macau.
Requirements:
Bachelor degree or above in Marketing, Communications, Advertising, or a related field.
At least 6 years’ experience in marketing, with a minimum of 2 years in senior/ supervisory position.
Proven experience in strategic marketing planning and campaign management
Good understanding of Google AdWords/ SEO/SEM/ social media
Knowledge of graphic design software such as Photoshop, Adobe Illustrator (AI), and Premiere Pro.
Excellent in both written and verbal communication skills in Cantonese, Mandarin, and English
Analytical mindset with the ability to gather insights from data and make data- driven decisions.
Creative thinker with the ability to generate innovative ideas and concepts.
Exceptional execution power with a hands-on approach, ensuring successful implementation of initiatives.
Positive "can-do" attitude, complemented by exceptional organizational and analytical skills
Visual Merchandising Specialist 視覺陳列師
Job Highlights:
Passionate in visual merchandising
Minimum of 2 years’ experience in visual merchandising
Experience in multi-brand retail environments is preferred
Job Description
Responsibilities:
Planning and executing window display, in-store merchandising and other visual materials for retail stores;
Assisting in creating thematic visual display, sourcing decoration materials and installing them on-site
Liaising with vendors, suppliers or brand principal to order, deliver, and produce materials, while ensuring quality control and timely delivery
Assisting in changing store layout, seasonal displays, renovation or store opening projects
Assisting in conceptualizing and organizing special events, including designing the event theme and installing the visual merchandising materials to create engaging experiences for our customers
Conducting regular store visits to ensure VM standards are in line with company guidance by working closely with retail operation team
Maintaining the company's brand image by ensuring consistency across all visual materials and touchpoints
Assisting in ad hoc tasks and projects as required.
Requirements:
Diploma in Graphic Design, Visual Merchandising or related disciplines;
Minimum 2 years’ working experience in visual merchandising and instore set-up, prior experience gained from fashion retail industry will be an advantage;
Knowledge of Illustrator, Photoshop and Photo shooting
Good VM installation skills, creative with strong sense of color and fashion trends;
Self-motivated, able to multitask, and work under pressure
Candidates with less experience may be considered as Visual Merchandising Assistant
兼職銷售員
職責概要：
支援店鋪日常運作 (包括貨品陳列,倉存整理、盤點等工作)
提供卓越的客戶服務，提升顧客的購物體驗
與團隊成員合作，並與店鋪管理團隊進行清晰的溝通
根據公司守則協助店鋪進行庫存盤點，並確保庫存的準確性
遵守所有既定的公司政策和程式，同時維護檔和資料的安全性和保密性
要求：
高中或以上, 歡迎在讀大學學生加入
具有相關品牌銷售經驗者或一年或以上零售經驗優先考慮
具有街頭服飾或時尚銷售經驗者優先考慮
主動, 熱情, 性格開朗, 主動積極, 具團隊精神
流利廣東話，普通話和基本英語
工作地點：路氹 / 澳門
能按照業務實際需要安排上班工作，包括週末和節假日
持有澳門居民身分證
Admin Intern 行政助理實習生
Job Highlights:
We are seeking a detail-oriented and self-motivated Administrative Intern to join our team and assist with various administrative tasks. In this role, you'll provide support to multiple departments within the organization and play a critical role in ensuring our
operations run smoothly. If you're a detail-oriented, organized, and proactive individual who's eager to learn, we want to hear from you!
RESPONSIBILITIES:
Provide administrative support in buying activities, stock planning and allocation, and merchandise delivery and reordering situations to meet company business objectives
Assist with daily administrative tasks such as data entry, filing, and document management
Provide support to HR department by assisting with recruitment, onboarding, and employee file management
Assist Finance department with processing invoices and preparing financial reports
Schedule and coordinate appointments, meetings and events
Demonstrated interest and passion for the retail industry
Hands-on experience in MS Excel, PowerPoint
Strong communication and interpersonal skills
Willingness to learn and take on new challenges
Other duties as assigned
REQUIREMENTS:
Majoring in business, marketing, retail management, or a related field
Proactive, energetic, independent and drive for excellence
Fluent in spoken and written English, Cantonese and Mandarin
全職員工福利：
優厚佣金制度
勤工津貼
生日假期
良好晉升機制
員工購物優惠
Application 申請方式：
We offer long-term career prospect and competitive remuneration package to the appointed candidate. Please apply in confidence with your detailed resume and cover letter stating your current and expected salary to email: hr@thewondercity.com.mo.
Data collected will be for recruitment purpose only.
我們提供完善的在職培訓、薪酬福利，以及在快速擴充下的晉升機會。現誠邀主動、積極及富有團隊精神的您加入我們的團隊。如有興趣申請職位請發送履歷致電郵: hr@thewondercity.com.mo
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