Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.
Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.
We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!
知客 Hostess
職責：
負責餐廳收銀工作
處理預訂和客人的詢問
保持高標準的衛生、清潔、整潔，並遵守工作場所安全實踐
協助餐廳日常運作，向客人提供優越的餐飲服務
要求：
高中或以上程度
會說粵語、普通話，懂英語者優先
服務態度好，學習能力強
澳門居民優先
申請詳請：
如有意申請以上職位：
可透過電子郵件將履歷寄至人才與文化部（也稱為人力資源部）：h6480-hr5@sofitel.com，或
致電 (853)8861 7604 或 (853)8861 7606 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Assistant Talent & Culture Manager (aka Assistant Human Resources Manager)
Responsibilities:
Recruitment talents according to the hotel manning and hotel’s policies and procedures.
Prepare job advertising related documents, explore and update recruitment channels timely.
Screen applications, shortlist applicants, conduct interviews, make offer and complete the onboarding process for all newly hired talents.
Handle work permit renewal and application for non-resident talents and follow up on the related process with respective government bodies.
Prepare talent & culture related reports.
Other tasks assigned by superior.
Requirements:
Bachelor degree holder, preferably in human resources management or hospitality.
4 years or above experience in recruitment and selection.
Strong organizational and management skills.
Able to work at fast-paced working environment and to respond to changes effectively.
Excellent interpersonal and communication skills.
Fluent in Cantonese, English and Mandarin.
Application:
Interested parties are welcomed to:
Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: h6480-hr5@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Executive Sous Chef
Responsibilities:
Support Executive Chef for all the Restaurant outlet, room service menus.
Supervise the kitchen team and identify training needs, develop & implements training for the Kitchen department talent.
Responsible for the compliance in cleaning schedule to maintain sanitation and hygiene as per HACCP & department standards.
Assist on the purchase of equipment, food materials, facilities and cost control, hence contributes to maximizing the overall Food and Beverage department profit.
Interact with individuals outside the hotel such as clients, suppliers, competitors and other member of the local community.
Requirements:
Working with a passionate and multi-cultural F&B team.
Minimum of 8 years’ experience in hotel F&B operations management, relevant working experience in Greater China is preferred.
Excellent knowledge in cost control, marketing, promotion & hygiene management.
Hands-on, creative, open minded, self-motivated and service-oriented with excellent communication & interpersonal skills.
Able to work under pressure with flexibility of adapting in a fast-paced environment.
Basic command of written and spoken English; able to communicate in Mandarin and Cantonese are a plus.
Application:
Interested parties are welcomed to:
Send their CV to Talent & Culture Department (also known as Human Resources Department) via e-mail: h6480-hr5@sofitel.com, or
Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Director of Sales and Marketing (Ref: SMKTDIR)
Job Description:
We are seeking a skilled professional who can drive profitability and contribute to the growth of our organization. This role involves executing sales and marketing plans, analyzing programs, interacting with customers, supervising gaming hosts, and optimizing team strategies. Responsibilities include achieving revenue targets, providing program reports, understanding customer desires, and managing marketing budgets.
Responsibilities:
Develop and implement a comprehensive marketing plans and sales strategy to drive customer acquisition, retention, and revenue growth.
Lead and manage the sales and marketing team, providing guidance, coaching, and support to ensure high performance and achievement of targets; foster a collaborative and results-driven team culture within the organization.
Develop and implement player development and loyalty programs to acquire new business, capture premium players and retain existing ones.
Collaborate with cross-functional teams, including marketing and operations, to develop and execute integrated sales and marketing campaigns.
Stay updated with industry developments, regulations, and compliance requirements, ensuring adherence to all relevant standards.
Monitor industry trends, market conditions, and competitor activities to identify potential opportunities or threats.
Drive continuous improvement in sales processes, policies, and procedures to enhance efficiency and effectiveness.
Prepare and manage sales forecasts, budgets, ensuring cost-effectiveness and a strong return on investment
Requirements:
Bachelor's degree in Business Administration, Marketing, or a related field (advanced degree preferred).
Proven experience as a Sales Director or similar leadership role in the gaming industry.
Strong track record of achieving sales targets and driving revenue growth.
Excellent leadership and team management skills, with the ability to inspire and motivate a sales team.
Exceptional interpersonal and relationship-building abilities to establish and maintain productive partnerships with clients and stakeholders.
In-depth knowledge of the casino industry, including market dynamics, customer behavior, and regulatory requirements.
Strategic thinking and analytical skills to identify market opportunities and develop effective sales strategies.
Outstanding communication and presentation skills, with the ability to influence and negotiate at all levels.
Ability to work in a fast-paced and dynamic environment, demonstrating resilience and adaptability.
Frequent travel to or stationed in Macau when required.
Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Director of Sales and Marketing. It may be modified as per the specific needs and requirements of the organization.
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1612-24BL242799
Reservation Agent
Responsibilities
Record and process reservations made by phone/fax/email
Record special billing arrangements for groups and conventions
Maintain knowledge of special rates/ offers/ promotions
Monitor reservation levels and inform Managers of current and future occupancy rates
Requirement
1 year experience in Reservation, or an equivalent working experience
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Able to read, write and speak English, Putonghua and Cantonese
Knowledge in revenue management is an advantage
Contact:
Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail h6480-hr5@sofitel.com
Tel 電話：8861 7606 Fax 傳真：8861 7608
Hotel Website: http://www.sofitelmacau.com/en
All personal data collected will be kept in strict confidence and used for recruitment purpose only.
Assistant Accounting Officer ( Ref : FA_ SACOFR) 助理會計主任
Key Responsibilities
Accounts Payable function
Including issuance cheques, input journal voucher and payment vouchers
Assist prepare monthly financial reports and related schedules
Other clerical duties and ad hoc assignment as required
Requirements
Macau resident
Secondary school or above, LCC Elementary Level or above.
Previous accounting working expenses is preferred
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Typewriting
Hardworking and numerate
Mature, independent, responsible and able to be a good team player
Immediate available is preferred
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1601-24BV014228
HR Coordinator (Ref: HRCOR) 人力資源協調員
Job Description
Perform full spectrum of HR functions including recruitment, training, employee relations, compensation and benefits, expatriate management and payroll.
Assist to Human Resources Manager to conduct staff interview or counseling, organize staff activities, deal with the recruitment media, closely work with the external organizations or subsidies on HR related matters.
Support all HR tasks and Ad-hoc projects
Requirement
Degree holder in Human Resources Management or relevant disciplines, with 1-2 years relevant working experience is preferred.
Experience in mass recruitment, handling imported labor affairs and liaising with government bodies and agencies for work permit application/renewal is an advantage
Well-versed in Macau Employment Ordinance and related statutory ordinances
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese /English Word Processing
Good command of written and spoken Chinese and English, knowledge of Putonghua is an advantage
Good attitude with a strong interpersonal skills, and capable to deal with all levels of staff
Excellent communication and presentation skills
Self-motivated, detail-minded, well-organized and able to work independently.
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1603-24BN441718
Telephone Operator
Responsibilities:
Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Deliver all guests’ messages, mail and fax are handled and distributed properly.
Ensure the efficient and prompt handling and delivery of all guest requests throughout the hotel.
Handle the room reservation during Reservation’s absence.
Requirements:
Diploma or Degree preferably in hospitality or related field
At least 1 years of relevant experiences in luxury hotel
Excellent interpersonal & communication skills
Adaptable, flexible and able to embrace and respond to change effectively
Fluent in spoken English, Mandarin and Cantonese
Senior Marketing Manager 市場高級經理 (Ref: SMKTMGR)
Position Overview:
We are seeking a talented and experienced Senior Marketing Manager with at least 5 years of management experience in a related field. The ideal candidate should possess strong communication skills, be well-versed in all aspects of promotion platforms and have a deep understanding of the latest trends in social media marketing. Experience in casino marketing is preferred. The candidate will be responsible for developing and executing marketing strategies to engage target audiences, enhance brand awareness, and drive revenue growth.
Responsibilities:
Develop and execute comprehensive marketing strategies to support the overall business objectives and targets. Continuously evaluate and refine marketing plans to maximize campaign effectiveness and ROI.
Lead the planning, implementation, and evaluation of promotional campaigns with various partners across multiple channels. Proactively stay up-to-date with emerging trends and technological advancements in promotion platforms, ensuring familiarity and proficiency in their use.
Utilize social listening tools to monitor brand mentions, industry trends, and customer sentiment. Analyze social media metrics and generate reports to assess the effectiveness of social media campaigns. Use data-driven insights to refine strategies and improve performance.
Identify and collaborate with relevant influencers to amplify brand reach and engagement. Develop and manage influencer partnerships, including contract negotiation and performance tracking.
Supervise and provide guidance to the marketing team, fostering a collaborative and high-performance work environment. Delegate tasks, set performance objectives, and conduct regular performance evaluations.
Oversee brand positioning and ensure consistent messaging across all marketing channels.
Conduct market research, competitive analysis, and customer segmentation to identify target markets, market trends, and consumer insights. Utilize data-driven decision making to optimize marketing strategies and tactics.
Develop and manage marketing budgets, ensuring effective allocation of resources to achieve marketing goals and objectives.
Maintain in-depth knowledge of the market, including competitive and regulatory landscapes, and proactively communicate and address potential issues as they arise.
Collaborate cross-functionally with internal teams such as operations, finance, and sales to align marketing efforts with organizational objectives. Establish and maintain relationships with external stakeholders, including media partners and vendors.
Qualifications:
Bachelor's degree in Marketing, Business Administration, or a related field. Advanced degree is a plus.
Minimum of 5 years of experience in a management position within the marketing field.
Previous experience in casino marketing is highly preferred.
Strong communication and interpersonal skills, with the ability to effectively communicate complex ideas and influence stakeholders at all levels.
Proficient in market research, data analysis, and interpretation of marketing metrics.
Exceptional leadership and team management abilities.
Passionate and result-driven with a proven track record in marketing strategies, project management, and spearheading creative campaigns.
Excellent written and verbal communication skills, with the ability to craft compelling content for different marketing channels and managing multi-media projects.
In-depth knowledge of various social media promotion platforms and marketing channels, including but not limited to Facebook, Instagram, Youtube, TikTok, and Xiaohongshu.
Note: This job description serves as a general overview of the responsibilities and qualifications expected of a Senior Marketing Manager specializing in social media. It may be modified as per the specific needs and requirements of the organization.
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-24AT233788
Assistant Property Officer (Ref: PROPAOFR) 物業管理助理主任
工作職責：
負責協助主管處理物業的日常運營，包括但不限於客戶投訴處理、維修維護、安全管理、設施保養等
負責監察各服務供應商提供的服務，確保能提供優質的服務供應
定期進行物業巡查以確保物業環境整潔、安全和舒適，維護物業形象
協助管理由公司營運的商業店舖及兒童遊樂中心及制作營運報告
職位要求：
具有物業管理文憑或相關專業資格證書
至少 3 年以上物業管理相關工作經驗
能操流利粵語、普通話及英語
具良好電腦操作及文書處理能力，熟練使用辦公軟件（如Microsoft Office）
具備良好的團隊管理及溝通能力
負責任及能夠承受壓力
熟悉物業管理相關法規政策，並有良好的實務操作經驗
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1608-23NV163830
Spa Reception
Responsibilities:
Responsible check in/check out process, accuracy in retrieval of guest data and billing.
Maintains inventory of supplies for the administration of the reception.
Provides administrative support to spa departments as needed, ensuring all records are accurate.
Answers telephone inquiries promptly and professionally, and channel to appropriate person for assistance.
Requirement:
Computer literacy in Windows, MS Office Word, Excel.
Must be guest-oriented, have a vibrant personality, and radiate enthusiasm to assist people
Must be flexible in terms of working hours.
Excellent communication skills in both written & spoken English, Chinese and Cantonese.
Human Resources and Talent Development Manager 人力資源及可持續發展經理
Responsibilities:
Involve in managing activities such as job design, employee relations, performance management, training & development and talent management
Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy
To conduct annual training and development needs assessment.
To develop training and development programs and objectives.
To train and coach managers, supervisors and others involved in employee development efforts.
To plan, organize, facilitate and order supplies for employee development and training events.
To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.
To conduct follow-up studies of all completed training to evaluate and measure results.
To evaluate the effectiveness and modify the programs as needed.
Exemplifies the desired culture and philosophies of the corporate.
Requirements:
Bachelor's degree or above in Human Resources or relevant field.
5+ years of experience designing and implementing employee development programs.
A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure
Ability to evaluate and research training options and alternatives.
Ability to design and implement effective training and development.
With a can-do mindset, practical sense in thinking and problem solving.
Familiar with Macau Employment Ordinances is a plus.
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1603-23MV054124
裁缝員
職責：
負責縫紉制服。
保持及維護縫紉設備。
協助收發制服。
完成主管交予的工作。
縫補和修改員工的制服。
要求：
身體狀況和視力良好。
熟練縫紉機的操作。
對布料的分辨有很好的了解。
具有靈巧的縫紉手藝。
Order Taker - Housekeeping
Job description:
To handle and log all incoming calls. / inquiries related to Housekeeping operations.
Follow up on guest requests, dispatch orders to concerned colleagues in system accordingly and ensure the requests are completed up to guest satisfaction
Provide general administrative support to the Housekeeping team
Keeps files and records in good order to enable you to locate information as requested.
Requirements:
Minimum 1 year working experience in housekeeping or other related hotel operations
Positive, helpful attitude and excellent telephone manner
Strong oral and written communication skills, preferably in both Chinese and English
Good computer skills
Shift duty is required
Health Club Attendant
Responsibilities:
To ensure the overall cleanliness and safety standards of the fitness center whilst ensuring guest satisfaction and recognition.
To convey a strong sense of welcome to all guests and members.
Fostering effective communication amongst all wellness associates.
Maintaining cooperation within the wellness team to work effectively.
Inspects all areas daily and takes corrective measures in order to meet the Sofitel standard in terms of cleanliness, maintenance and supplies.
Job Requirements:
Middle school graduate.
Good communication skill knowledge of additional languages such as English and Mandarin is an advantage.
First aid as knowledge in life saving technique are advantages.
Relevant work experience preferred
F&B Clerk 餐飲文員 (Ref: FBCLK)
工作職責：
協助餐飲部門行政事務：
部門內外溝通與協調
行政資料管理
會議記錄與執行追蹤
執行企劃書、簡報等文件編輯
資料歸納、分析、蒐集處理
完成工作時程表，管理行事曆，並負責會議協調與安排
準備會議議程，參與會議並撰寫會議記錄
協助餐飲總監報表製作及分析
收發公文並處理會簽文件
完成餐飲總監交辦事務
職位要求：
工商管理或相關學科的學士學位持有者。
有文書經驗優先考慮
良好的英語和漢語（廣東話和普通話），書寫和口語能力。
懂電腦知識（MS office、Word、Excel）和中英文文書處理
工作勤奮，主動性強
積極的工作態度及有團隊合作精神，對人有禮貌
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?lang=1&vid=1621-23HL541977 填寫好職位申請表
IT Support 電腦技術員 (Ref: ITSUPORT)
工作職責：
主要負責監控所有電腦系統以維持娛樂場日常運作。
負責操作行政辦公室和娛樂場內電腦軟件安裝和執行。
網絡基礎設施的維護和管理，包括參與一些專門項目任務。
硬件維修、電腦保養和更換設備等。
解決電腦故障問題，對軟件和硬件的用戶提供支援。
處理系統備份和恢復，清除及預防電腦病毒。
為終端用戶提供辦公室應用軟件培訓。
職位要求：
計算機科學，信息技術等相關高級文憑或大學本科畢業，具有相關工作經驗者優先考慮。
熟悉XP/ 7 / 8 / 10，微軟Office，TCP/ IP網絡，Windows域。
具有計算機編程知識者優先考慮。
能操流利廣東話及英語。
善於解決問題，有良好的溝通技巧和電話應對技巧。
自我激勵和對工作熱誠的團隊成員。
需輪班工作。
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1606-23HU075536
保安員 (Ref: SQGUARD)
工作範圍：
負責物業保安工作包括巡邏、出入口控制及出入人士資料登記
負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運
負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序
防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為
需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工
於需要之情況下，協助執行執法機構之指引
職位要求：
小學程度或以上
具1-2年保安工作經驗
體魄強壯
具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮
良好的溝通能力，能講普通話更佳
需二十四小時輪班工作
可即時上班者優先
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1607-23HU254927 填寫好職位申請表
Chef 西餐廚師 (Ref: MJCHEF)
工作職責：
按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準
監督食物質量及成本，保證顧客最高的滿意度
協助制定餐單之菜單。協助主廚改進食物之烹飪方法
專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目
負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等
定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨
經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具
職位要求：
1 年廚房經驗以上
積極正面的工作態度，有團隊合作精神
持西餐基礎或專業烹調證書課程優先考慮
須夜班工作，可即時上班者優先考慮
有澳門工作經驗和懂廣東話者優先
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表
服務大使 Service Ambassador (Ref: VIPAMB)
工作職責：
主動與客人溝通、介紹本娛樂場及酒店之特色、設施、所享優惠及其使用方法，並鼓勵客人成為會員。
為客人講解及辦理會籍申請、協助兌換籌碼、領取禮品及協助完成公司之推廣活動等工作。
協助接送客人穿梭往返碼頭及娛樂場酒店。
主動為客人解答查詢、提供適當協助及優質的客戶服務。
支援主管處理娛樂場場內之一般運作及文書工作。
協助貴賓廳辦理酒店入住手續。
職位要求：
具中五畢業或以上程度。
樣貌端莊整潔，有團隊精神、善於與客人溝通；談吐、待人有禮，性格開朗及態度誠懇親切。
操流利的廣東話或普通話，懂基本英語應對更佳。
須二十四小時輪班工作。
有相關工作經驗者優先。
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1614-23FN552215 填寫好職位申請表
冷氣技工 Technician (Ref: PROPTECH)
工作職責：
向值班工程師或組長匯報工作事項
負責公司物業範圍內一般機電工程之安裝、維修及保養工作
正確並有效地執行上級所委派的工作
協助執行工程任務及已計劃之維修項目
報行空調系統中日常出現的突發維修任務
需按照值班工程師所編排的更次依時上班
維持所有電機房及工作室之整潔
善用及妥善保管工作用具及耗材
職位要求：
需具備三年以上空調系統或屋宇設備相關的工作經驗
良好普通話及廣東話的表達溝通能力
能獨立工作及具有責任感
需輪班工作
持有電機、機械、空調系統安裝與維護、屋宇設備或其他相關課程證書或職業資格證照
熟悉水泵、中央空調系統、分體式空調機、VRV空調機設備的工作原理及維護工作者優先考慮
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1618-23FQ492742 填寫好職位申請表
Marketing & Communication Coordinator
Responsibilities:
Assist to drive online branding, social media initiatives and digital related promotions.
Independently manage hotel social media channels and arrange related campaigns, advertising etc.
Work closely with F&B and wellness to map out promotional activities.
Enhance awareness and guests engagement through all possible channels and resources, to reach the business oriented result.
Organize appropriate marketing events for both medias and guests.
Carry out duties / projects as assigned by line leader from time to time.
Requirements:
A Bachelor's Degree preferred in Marketing, Communications or related field.
Minimum 1 years’ marketing / digital marketing or social media marketing experience, candidate from luxury, hospitality sector or digital agency is preferred.
Excellent communication skills in both written & spoken English, Chinese and Cantonese.
Good computer knowledge and internet skill and basic Photoshop or AI knowledge.
Property Manager 物業管理經理 (Ref: PROPMGR)
Responsibilities:
Assistant to manage all aspects of assigned properties;
Participates as an active and contributing member of the Management Group and other sub-groups as appropriate;
Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals;
Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:
Accounting on budgeting, monthly and annual reporting, reforecasts, etc.;
Risk Management on insurance, crisis preparedness and avoidance;
Legal Department on government regulation and legal matters at the property level;
Human Resources on employment related issues;
Procurement on project management and contractor performance to ensure all projects are completed timely and accurately;
Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations
Providing leadership, training, coaching and guidance to the teams
Perform any ad-hoc duty as assigned
Requirements:
Degree holder in Property / Housing / Real Estate Management or equivalent;
At least 8+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops;
Customer-oriented, with excellent interpersonal and communication skill;
Proven leadership and management skills in dealing with complex projects and personnel situations.
Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1608-23GN184297
F&B Manager 餐飲經理 (Ref : FBMGR)
Responsibilities:
Plans, organizes, supports, controls, and evaluates the operation of the Food & Beverage Department. Accomplishes the targets set forth by the company through the management of the department heads.
Monitor the staff performance and manage to maintain a team of highly motivated staff in order to ensure endeavoring high quality services to the customers.
Assist to solve customer complaints & staff’s grievances in a timely and effective manner
Establish staff training & establish succession plan for F&B Director.
Adherence to all relevant policies and procedures whereby F&B cost & supplies can be requisitioned & charged
Keep the cost compiling with budgets & the operations in a profitable manner (e.g. by ensuring minimum manpower)
Undertake any other duties as requested by the Director of Food & Beverage
Requirements:
Degree holder in hotel management, catering or related disciplines
With 8 years or above hands-on experience in managing food servicing operations in Hong Kong or Macau, from casino environment or hotel restaurant operations.
Good command of both English and Chinese (Putonghua and Cantonese)
Proficiency in MS office applications
With strong leadership skills and excellent communications skills in building good relationships at all levels within the organization and extra partners
High level of motivation and discipline to achieve business objectives and common goals, and adopts and implements new approaches and practices to meet changing circumstances
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23GU484782
中餐砧板廚師
職責：
負責中廚出品的日常切配工作
控制食材成本及減少消耗量
協助烹調食物並保持高標準的廚房衛生
提供優質餐飲與服務予客戶，保持食物水準
協助廚房一切目標、程序符合公司標準
要求：
具2年或以上相關砧板經驗, 酒店餐廳廚房經驗優先考慮
工作態度良好，積極主動，具團隊合作精神，負責任
具良好的衛生習慣，對烹飪有熱誠，善於團體合作
良好粵語/普通話
西餐熱廚 / 西餐冷廚
職責：
準備材料和食物製作
控制食材成本及減少消耗量
協助烹調食物並保持高標準的廚房衛生
能應付多項工作、注意細節及表達
維持廚房衛生和清潔達致高水平
要求：
1-2年相關經驗
工作態度良好，積極主動，具團隊合作精神，負責任
具良好的衛生習慣，對烹飪有熱誠，善於團體合作
積極及願意學習
Senior Marketing Executive, Corporate Communications and Marketing (Ref : MSMKTSEXE) 市場推廣高級主任
Responsibilities:
Assist to develop, coordinate and implement digital marketing campaigns as well as seasonal sales promotions based on content driven themes
Develop and coordinate in the production of corporate and marketing collateral to ensure effective communication
Support online and offline marketing campaigns execution and coordinate with different internal and external parties on the promotions and events
Gather updated travel information of Macau, establish and maintain the external merchant network for developing video marketing content
Support social media campaigns, digital marketing programs and content development
Support on data consolidation, marketing intelligence report and other marketing reports as needed
Provide administrative support to maintain the updated marketing information of the in-house media channels and website
Perform any ad hoc project as assigned
Requirements:
Degree holder or above in Marketing, Branding or Communications, Business Studies or related discipline
Willing to learn, energetic, self-motivated, proactive and showing interests in social media
Strong team player and highly collaborative, capable of multi-tasking and able to work under pressure
Good command of written English and Chinese
Attentive to details
Willing to work overtime and on holiday to support the marketing campaigns and should possess with a can-do attitude
Interested parties please fill up the job application with expected salary to https://jobs.ponte16.com.mo/career/jobdetail.php?lang=0&vid=1605-23BR031029
COOK1 (Ref : 168COOK1) 中餐廚師
工作職責：
具中菜之食品烹調技巧
能獨立炒鑊及處理所有切配工作
熟悉醃肉食品及有關之處理程序
安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生
協助主廚處理一切廚房內之日常運作及獨立處理各項事宜
要求：
需輪班工作
具有廚房工作經驗及炒爐經驗
有砧板及麺檔工作經驗
滬粵菜廚師優先
吃苦耐勞，工作勤奮，主動性強
積極的工作態度及有團隊合作精神，對人有禮貌
有澳門工作經驗
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23BK431753 填寫好職位申請表
Chef (Ref : MJCHE) 西餐廚師
工作職責：
按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準
監督食物質量及成本，保證顧客最高的滿意度
協助制定餐單之菜單。協助主廚改進食物之烹飪方法
專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目
負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等
定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨
經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具
要求：
1年廚房經驗以上
積極正面的工作態度，有團隊合作精神
持西餐基礎或專業烹調證書課程優先考慮
須夜班工作，可即時上班者優先考慮
有澳門工作經驗和懂廣東話者優先
必須年滿21歲
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-23EQ421643 填寫好職位申請表
F&B Server (Ref : FBSERVER) 餐飲服務員
工作職責：
負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等
以專業及有善的服務態度回應客人的需求
主動向客戶提供適當的協助及優質的服務
要求：
高中畢業或以上。
有相關工作經驗者優先。
有活力、樣貌端莊整潔，有團隊精神、有責任感。
善於與客人溝通、待人有禮及態度誠懇親切。
操流利廣東話、中文書寫良好、略懂基本英語及普通話。
須輪班工作。
有興趣的求職者請到 https://jobs.ponte16.com.mo/career/jobdetail.php?vid=1621-22KU445866 填寫好職位申請表
兼職廚師助理 - 中餐
協助廚師廚房的工作
相關工作經驗
酒店餐廳廚房工作經驗優先考慮
工作態度良好，積極主動
良好廣東話及普通話
Concierge Agent
Responsibilities:
Knowledgeable about all events and information of the immediate and surrounding area, while provide new information for maintaining a library of relevant information.
Directs guests and visitors to any of the Hotel’s facilities.
Maintaining good customer relationship. Implement for the provision of friendly and efficient service to all guests.
Recognize guests, acknowledge their arrangement, and engage with them in a polite way at any possible moment.
Requirements:
Outgoing & friendly with courteous manner
Service oriented.
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Flexible work hours.
Club Agent
Responsibilities:
Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Registers and rooms all arrivals according to established procedures.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
Requirements:
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Knowledge of Opera Systems is an advantage.
F&B operation experience is an advantage
Guest Service Agent (Receptionist)
Responsibilities:
Provide front of the house guest services to guests.
Attend to all arriving and departing guests.
Maintain and update guests’ profiles accurately.
Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction.
Requirements:
Diploma or above in hospitality management.
Good customer services, communication and upselling skills.
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Knowledge of Opera Systems is an advantage.
Flexible work hours & overnight shift required.
Application:
Interested parties please apply with full resume stating current & expected salaries to:
Talent & Culture Department via e-mail: h6480-hr5@sofitel.com
Tel 電話：8861 7606
Fax 傳真：8861 7608
Hotel Website: http://www.sofitelmacau.com/en
All personal data collected will be kept in strict confidence and used for recruitment purpose only.
