Looking for a place where you can potentially make a difference and build a rewarding, long-lasting career? We are seeking energetic, self-motivated individuals who yearn for a break from the norm to join our pioneering team and redefine the hospitality landscape!
Located in the heart of Macau, there stands a new boutique hotel that resembles the shape of a Caravel ship. Located conveniently near Ponte 16, Caravel Hotel Macau is close to various point of interests and Macau iconic eats. Every room is decorated uniquely with either a piece of street photography or a framed up mosaic artwork depicting the ever-changing dynamics of Macau. Come and be part of the uniquely Macau heritage experience with us at Caravel Hotel Macau!
Job Openings
Front Desk Agent
前台接待員
Salary Range: MOP13,000 to 16,000
薪資範圍：澳門幣13,000至16,000元
Responsibilities /職責：
Create an exceptional and unique Caravel experience by helping customers resolve issues or/and make special arrangements
透過協助客戶解決問題或/和做出特殊安排，創造卓越且獨特的卡爾酒店體驗
Push the boundaries in customer service by ensuring smooth operation of front desk services (i.e check in/out)
透過確保前台服務（即入住/退房）的順利運行，為我們的客戶提供卓越的體驗
Live and share the Caravel Hotel brand with guests, imparting thoughtfulness, wit and delight
與客人分享卡爾酒店品牌，傳遞體貼、智慧和愉悅
Establish positive guests relations.
建立正面的賓客關係。
Requirements/要求：
Degree / Diploma holder in hospitality management.
酒店管理學位/文憑持有者。
At least 1 year customer service experience in hospitality.
至少1 年酒店服務經驗。
Fluent in spoken and written English, Cantonese and Mandarin.
英語、粵語和國語口語和書寫流利。
Shift duty including overnight shift is required.
需輪班值班，包括夜班。
Shift duty including weekends and public holidays
輪班值班，包括週末和公共假期
APPLICATION 申請方式：
FOR MACAU LOCAL RESIDENTS ONLY.
Please submit your detailed resume to manager@caravelhotelmacau.com.
*All information collected will be used for recruitment purposes only and kept strictly confidential.
Know more about us: www.caravelhotelmacau.com