WYNN PALACE (MACAU) 澳門永利皇宮招聘

僱員關係專員Specialist - Employee Relations (Human Resources) (3082BR)

主要職責

協助僱員關係經理監督僱員關係團隊的運作，並根據公司人力資源政策、標準及程序，確保僱員關係相關日常工作得以有效執行及順利推展

職位介紹

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 處理團隊僱員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 協助為被解僱的團隊成員進行離職會議

• 維護及更新僱員離職相關紀錄，確保資料準確及完整

• 編製定期報告，並按需要整理及編製統計報表

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 協助僱員關係經理準備提交予勞工事務局處理之勞資糾紛個案相關文件

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行僱員關係經理指派之其他工作職責及特別項目

職位要求

• 工作經驗：最少 4 年人力資源相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度：學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力：操流利的廣東話、普通話及英語

• 電腦應用：熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）

• 具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose: Support the Employee Relations Manager in overseeing the Employee Relations function and ensuring the effective implementation of daily operations in accordance with the Company's Human Resources policies, standards, and procedures.

Key Responsibilities

• Handle incoming calls to the Employee Relations hotline according to company standards and telephone etiquette

• Handling walk-in enquiries, complaints or grievances from staff on Employee Relations issues

• Conduct exit interviews for resigned Team Member

• Assist in the preparation of document related to Team Member termination

• Assist in conducting separation meeting for discharged Team Member

• Update and maintain accurate departmental records related to Team Member separation

• Prepare periodical report and compile statistical report if necessary

• Coordinate Employee Relations related seminars and activities such as Employee Assistance Programs and WE Volunteer activities

• Assist the Employee Relations Manager in preparing document for labour dispute cases filed under Labour Department

• Assist in other Human Resources functions and events as needed

• Perform any other tasks assigned by Employee Relations Manager

Competencies and Requirements:

• Experience: Minimum 4 years of experience in Human Resources, preferably with exposure to Employee Relations functions.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

僱員關係協調員Coordinator - Employee Relations (Human Resources) (3016BR)

主要職責：履行文書職責，為僱員關係部提供日常行政及營運支援

職位介紹：

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 協助處理團隊成員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 維護及更新團隊成員離職相關紀錄，確保資料準確及完整

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行員工關係經理指派之其他工作職責及特別項目

職位要求：

• 工作經驗： 具備至少 2 至 3 年相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度： 學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力： 操流利的廣東話、普通話及英語

• 電腦應用： 熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）。具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose:

Perform clerical duties, provide administrative support to and assist in the daily operation of the Employee Relations Department.

Daily Operations

• Handle incoming calls to the Employee Relations hotline in a professional manner, following company service standards and telephone etiquette.

• Respond to and assist with walk-in enquiries, complaints, and employee grievances related to Employee Relations matters.

• Conduct exit interviews and gather feedback from departing Team Members.

• Maintain and update accurate records relating to Team Member separations and employee relations cases.

• Prepare periodical report to concerned parties

• Coordinate and support Employee Relations initiatives, seminars, and engagement activities, including Employee Assistance Programs (EAP) and WE Volunteer events.

• Assist with various Human Resources activities, projects, and events as required.

• Provide administrative and operational support to the Employee Relations function.

• Carry out any other duties and special assignments as delegated by the Employee Relations Manager.

Competencies and Requirements:

• Experience: Minimum 2–3 years of relevant work experience, preferably within Human Resources or Employee Relations.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Surveillance Operator 系統監察操作員 (3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備對整個娛樂場進行審查

• 確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

• 必須時常保持高度警惕，反應敏捷及能承受相關之工作壓力

• 儲存所有錄像證據和按照部門制定進行監察，並能提供相關報告

• 向管理層報告所有緊急情況及侵權行為

職位要求

• 具娛樂場系統監察操作員工作經驗者優先考慮

• 熟悉澳門博彩條例和娛樂場各部門的工作程序，並須具編寫報告技巧

• 中學畢業或以上程度

• 能操廣東話，良好英語書寫

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

收益監控審計員 Auditor - Income Control (Gaming Audit) (ID:1582BR)

主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識 MS Office 操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate, and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor’s degree in accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員 Butler - VIP Services (ID: 1296BR)

主要職責

• 負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

• Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• •Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

花藝助理技術員 Assistant Floral Technician (ID:1244BR)

主要職責：負責設置酒店各區域的鮮花作品，協助花藝主任及花藝經理妥善完成酒店區域及賓客所需，並維持花藝部工作區域的整潔。

職位介紹

• 於花藝工作間及酒店範圍內工作，負責處理公共區域之簡單枱花及內部訂單，以及切割花莖及擺放鮮花

• 清潔和儲存玻璃器皿以及消毒水桶

• 按日常護理程序保養及更換鮮花，並按需要為鮮花添加或更換清水

• 提供宴會工作及特別節目所需的花藝協助

• 協助製作酒店客房內的花藝作品

• 於收貨時負責接收、處理及存放所有花材，並確保所有鮮花妥善保存於雪房內

• 報告上級有關花材或植物的凋謝或損耗情況

• 經常保持工作間整潔，清理工作間內的垃圾

• 製作枱花及於指定時間把鮮花送到餐廳、個別商店或特定區域

• 接受花藝主任或花藝經理指派的工作

• 協助花藝一級技術員進行日常花藝工作間的工作

• 收回花瓶和花藝器皿

職位要求

• 工作經驗：具一年專業花藝知識優先

• 教育程度：小學程度或同等學歷

• 語言能力：廣東話、普通話或英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Manager – English Copywriting

Job Purpose: The Manager – English Copywriting is responsible for developing compelling, brand-aligned written content that elevates the Wynn luxury experience across all guest touchpoints. This role plays a critical part in driving marketing communications, storytelling, and brand voice consistency across digital, print, and on-property channels.

The ideal candidate is a highly creative storyteller with strong attention to detail, capable of translating business objectives into refined, persuasive, and engaging copy that resonates with a luxury audience.

Key Responsibilities

• Content Development & Copywriting

• Create high-quality English copy for a wide range of channels, including:

• Integrated marketing campaigns

• Website and mobile platforms

• Social media and digital advertising

• EDMs (email marketing)

• Press releases and corporate communications

• On-property collaterals (signage, brochures, menus, in-room materials)

• Craft compelling brand narratives that reinforce Wynn’s positioning as a premier luxury destination.

• Ensure all copy reflects consistent tone, voice, and brand standards.

• Campaign & Project Support Collaborate with marketing, design, digital, and PR teams to conceptualize and execute integrated campaigns.

• Translate marketing briefs into clear, effective messaging that drives engagement and conversions.

• Manage multiple projects simultaneously, meeting tight deadlines in a fast-paced environment.

• Editing & Quality Control

• Proofread and edit content to ensure accuracy, clarity, grammar, and brand compliance.

• Review translations and localized content (Chinese/English) to maintain messaging integrity.

• Maintain editorial standards and copy guidelines.

• Brand & Guest Experience Alignment

• Understand Wynn’s luxury brand identity and guest demographics to tailor messaging accordingly.

• Ensure all written materials enhance the overall guest journey and reflect world-class service standards.

Competencies and Requirements

• Experience: Minimum 4–6+ years, preferably in luxury hospitality, integrated resorts, lifestyle, or premium brands.

• Knowledge/Certificates:

• Exceptional command of written English with strong storytelling ability.

• Proven experience writing for luxury, lifestyle, or high-end brands.

• Strong conceptual thinking and ability to develop creative campaign ideas.

• Detail-oriented with excellent proofreading and editing skills.

• Ability to balance creativity with strategic objectives and business goals.

• Strong project management and stakeholder coordination abilities.

• Proficient in leveraging AI tools to enhance copywriting and translation efficiency, with the ability to produce high-quality, contextually accurate content

• Education: Bachelor’s degree in marketing, Communications, Journalism, English, or related field.

• Language Abilities: Fluent in English and Chinese (Cantonese and Mandarin), Knowledge of Korea/Japanese language is a plus but not required.

• Computer Skills: MS Office, Familiarity with digital marketing platforms (CMS, social channels, CRM systems) is an advantage. Basic understanding of GEO/SEO/SEM principles is preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

企業傳訊主任 Officer - Corporate Communications (ID: 2745BR)

主要職責

• 協助並支援高級經理和經理 - 企業傳訊履行於本地和及國際性的公共關係策略，以確保公司的宣傳活動和信息透過與媒體的聯繫和關係獲得正面的宣傳。

職位介紹

• 協助部門經理處理來自本地、區域和國際媒體的咨詢

• 組織和協調媒體參觀、活動拍攝以及其他娛樂活動安排

• 協助部門經理撰寫和翻譯包括新聞稿、公司情況說明書等的新聞材料

• 準備每日新聞報表並協助進行新聞翻譯

• 與指定的公關機構就日常的制定與執行進行溝通和聯絡並保持良好關係

職位要求

• 工作經驗：具最少兩年於大型機構相關工作經驗

• 教育程度：學士學位畢業或以上

• 語言能力：能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用：熟識 Ms Office 軟件操作(中文及英文)

Job Purpose: Support Senior Manager and Manager –Corporate Communication in the implementation of public relations strategies locally and internationally to ensure the companies' events and communications are publicized positively through connections and relationships with media.

Key Responsibilities

• Assist Manager to handle media enquiries from local, regional and international media

• Conduct media tours, organize filming and photoshoots and entertainment

• Assist Manager to draft and translate press material including press releases, property factsheet, etc.

• Preparing daily news report and assist news translation

• Liaise with dedicated PR agency on the daily implementation of communications duties and maintain a good relationship

Competencies and Requirements

• Experience: Minimum of 2 years working experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

CityViva 城悅酒店澳門招聘

精。簡。悅

城悅酒店設計獨特，精緻佈局、簡約時尚、賞心悅目。專業熱情的職員，為賓客提供二十四小時貼心服務。我們致力於為您提供溫馨舒適，至臻完美的度假體驗。連續多年榮獲業界多個獎項，被譽為旅行者最愛的酒店典範。不論是旅遊度假或是商務出行，城悅酒店皆是您理想的選擇。

現正招聘以下職位：

行政辦公室 Executive Office

• 辦公室助理 Office Assistant

財務部 Finance

• 辦公室助理 Office Assistant

資訊科技部Information Technology

• 助理 – 資訊科技部 Assistant - Information Technology

前台部 Front Office

• 前台主管 Duty Manager

• 客戶關係員 Guest Relations Specialist

• 禮賓服務員 Concierge Specialist

• 訂房服務員 Reservations Specialist

管家部 Housekeeping

• 樓層主任 Floor Supervisor

• 助理樓層主任 Assistant Floor Supervisor

• 房口部督導員 Assistant Floor Supervisor

• 房務員 Room Attendant

• 布草房服務員 Linen Room Attendant

工程部 Engineering

• 工程主任 Engineering Supervisor

• 工程技工 Technician

申請方式：

本酒店為員工提供優厚薪酬及福利，包括膳食、有薪假期、醫療保險及晉升機會。 如對上述職位有意者請將履歷、近照及期望薪金電郵至 careers@cityviva.com.mo

閣下亦可致電 8291 0085 或 8291 0203 與人力資源部查詢有關詳情。

以上職位工作需持有澳門居民身分證

所有申請資料都將嚴格保密並僅用於招聘用途

CROWNE PLAZA MACAU 澳門皇冠假日酒店招聘

Finance財務部

• Accounts Supervisor 會計主管

• Accounts Clerk 會計文員

Front Office 前廳部

• Guest Service Agent 前台服務員

Food & Beverage 餐飲部

• Food & Beverage Consultant 餐飲顧問

• Wok Chef 炒鑊廚師

• Canteen Chef 員工餐廳廚師

• Kitchen Helper 廚師助理

• Part-time Banquet Waiter (Macau/Coloane) 兼職宴會服務員 (澳門/路環地區) (時薪高達$60)

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 

• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer:

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://careers.ihg.com/en/ to find out more about us.

現誠邀本澳居民申請以上職位，有意者可將個人履歷、近照和薪金要求電郵至：careers@crowneplazamacau.com 申請者所提供之個人資料將絕對保密及僅作招聘用途，如有疑問請致電：（853）8590 8066

Interested parties, please send the resume to careers@crowneplazamacau.com

For enquiries, please contact us at（853）8590 8066. The positions are applicable for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.

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APPLY NOW 快速預約面試：

公教中心酒店招聘

公教中心酒店 Catholic Centre Hotel

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

Richmond Fellowship of Macau 澳門利民會招聘

澳門利民會於1992年11月成立，為社會工作局資助的註冊復康機構，旨為精神康復者提供住宿、職業訓練、社交及康樂活動等多元化的社區支援服務。

本會網址：https://www.arfm.org.mo

現誠聘下列職位：

樂民居輔助宿舍服務計劃

1. 社工

• 持社專會發出的社會工作者註冊證

• 負責推行精神復康服務，發展計劃及個案輔導工作

• 歡迎應屆畢業生

• 需輪更

2. 心理輔導員

• 心理輔導高等專科學位

• 執行個案心理支援、心理輔導、小組、社區教育及推行復康服務

• 歡迎應屆畢業生

• 需輪更

3. 宿舍活動協調員

• 中學畢業

• 策劃和推行活動

• 具私家車駕駛執照

• 需輪更

寬樂身心健康服務中心

1. 中心活動協調員

• 中學畢業

• 策劃和推行活動

• 具私家車駕駛執照

利民坊

1. 園藝╱花藝導師

• 設計園藝及花藝產品，發展其他創意手工藝產品

• 規劃及督導產品生產線運作

• 教導學員基礎園藝及花藝養護知識與產品製作技巧

• 協助職業培訓項目策劃及執行

• 中學畢業

• 具相關證照及工作經驗優先

望廈之家

1. 宿舍活動協調員

• 中學畢業

• 策劃和推行活動、宿舍運作

• 需輪班工作

• 有輪班津貼

• 具私家車駕駛執照優先考慮

社區支援服務計劃

1. 社工

• 持社專會發出的社會工作者註冊證

• 負責推行精神復康服務，發展計劃及個案輔導工作

• 歡迎應屆畢業生

申請方式：

請將履歷、近照及薪金要求電郵：hr@arfm.org.mo，合則約見。

金寶來酒店澳門招聘

出納員

***歡迎應屆畢業生應徵

學歷要求：

• 大專畢業或以上學歷(有財務本科畢業優先)

工作經驗要求及招聘條件：

• 審查及存入每天營業收入所收取之現金，適時按銀行外匯牌價更新給相關部門及負責各部門之現金報銷申請(如有需要，需外勤工作)；

• 熟悉辦公室軟件，如word，Excel，PPT。

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

***歡迎應屆畢業生應徵

工作內容：

• 準確快速的為客人辦理入住、離店手續，接聽客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 前台部副主任/主任

• 行李部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 木工/電工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

IES 恒豐工程 (澳門) 有限公司澳門招聘

公司簡介：

恆豐工程(澳門)有限公司成立於 2005 年，是一家提供熱交換系統自動化控制設備的企業公司，銷售範圍包括“供冷暖機組”、“板型熱交換器”、“儲存式熱水器”、“能量計”、“鍋爐”及“太陽能收集板”的設計、生產、安裝及保養。

IES為了使澳門客戶更安心使用產品，於 2007年成立長期保養服務團隊，  提供更優質及更快捷的服務。 社會每時每刻在進步，節能為環保成為我國經濟發展的重要課題；為迎合市場需求，公司力爭站在 客戶的角度，基本經濟，實用，環保等多方面主推設計方案，滿足客戶多樣性及特殊性的要求。為 此同時 IES 在中國廣東東莞設立廠房“東莞市恆豐熱能技術有限公司”，精選優良的工程師及高效能的設備作為硬件支持並提高質量的標準及最完善的售後服務，給客戶以最滿意的回報。

公司網址：https://www.ies-group.com.hk/tc

招聘職位：

機電項目工程師 (電機 / 空調)

職責：

• 熟悉機電或空調系統安裝和相關規範，熟悉進度的監控和與各方協調工作

• 負責執行機電安裝工程項目，協助投標和排解技術問題

學歷：大學本科畢業

要求：一般文書處理、Microsoft Office 及 AutoCAD 軟體及相關工作經驗

優先條件：

• 優秀的溝通技巧及團隊合作精神

• 擁有相關領域實際工作經驗優先

語言要求：流利廣東話、英語及基本普通話

助理機電工程師

職責：對熱水系統的設計、操作、維護和監察等相關設備和技術有一定知識

學歷：大專 / 大學畢業

要求：懂得使用 AutoCAD 軟體進行熱水系統設計和圖紙編輯及熟悉 MS Office 套件

鍋爐技工

職責：安裝、維修及保養高温熱水鍋爐等設備，對該類特種設備要有一定的知識和技能

學歷：初中畢業及擁有相關工程專業

要求：具 1 年工作經驗

維修保養技工

職責：負責協助暖通空調設備維修及保養工作

學歷：初中畢業 / 擁有相關工程專業 / 具相關工作經驗

要求：具 1 年工作經驗

水電技工

職責：負責水電安裝及維修工作

學歷：初中畢業 / 擁有水電相關工程專業

要求：具 1 年工作經驗

以上語言要求：流利廣東話、能操英語及普通話

以上優先條件：需有電單車牌者優先

以上薪金：面議

申請方式：

有意者請將個人履歷電郵至： recruit@ies-group.com.mo

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APPLY NOW 快速預約面試：

澳門凱樂石運動科技一人有限公司招聘

KAILAS凱樂石品牌是全球三大全系攀登品牌之一，2003年創立於中國廣州，致力於推動中國攀登及探險運動的發展，為攀登者研發製造功能性專業裝備，滿足他們在極限環境下，對於安全舒適的需求。凱樂石專注於科技材料的開發及專業功能設計，產品線覆蓋登山、攀岩、攀冰、徒步、越野跑山等多項戶外運動。更突破性地自主研發攀登器械，打造出中國的攀登硬實力，榮獲國內外大獎71座，發明專利21個。

KAILAS品牌名稱源於岡仁波齊山（KAILASH），它坐落於中國西藏，海拔6638米，終年冰雪覆蓋，是一座精神和信仰之山。古往今來，源於對神聖的敬仰和對生命終極意義的探索，一波又一波的朝聖者及徒步愛好者被吸引，來到岡仁波齊山環山朝聖，其轉山線路亦被評為“全球經典十大徒步線路”之一。

企業文化&人才價值觀

歷經二十一年的潛心發展，KAILAS凱樂石形成了自己獨特的企業文化和人才價值觀，我們以“只為攀登”的全力以赴精神號召人才，以在戶外行業的擔當和佈局發展人才，以對產品的極致追求磨煉人才，以手足之情凝聚人才。

作為一家自由開放且極具使命感的公司 ，KAILAS凱樂石鼓勵員工擁抱自然、探險人生，設立有“全球旅行和攀登計劃”，上百條全球戶外線路供員工選擇，囊括了徒步、攀岩、雪山攀登、滑雪、潛水等多種戶外活動，數名員工成為資深玩家甚至具備專業教練資格。

十年磨一劍，今天的KAILAS凱樂石已經站在了全球戶外品牌的前沿，風雲際會，期待您來和我們一起追尋夢想、綻放人生。

努力工作，拼命玩，活得痛快！

官網：https://www.kailas.com.cn/

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Sales Associate / Senior Sales Associate / Supervisor/ Store Manager (澳門倫敦人店 & 澳門威尼斯人店)

薪酬：面議

【工作機會】

• 我們誠徵熱愛戶外、充滿活力的夥伴加入澳門團隊。這不只是一份零售工作，更是代表高速成長的國際戶外品牌的機會。你將連結本地戶外愛好者，為他們推薦專業頂級裝備，陪伴展開每一場山野探險。

【主要職責】

• 熱情接待顧客，為越野跑、遠足、攀岩愛好者提供專業產品諮詢

• 為每位到店顧客打造獨特、高品質的購物體驗

• 協助店長達成並超越店舖銷售目標

• 維持 KAILAS 與 FUGA 雙品牌統一視覺陳列與服務標準

• 講解、示範產品專業技術特色，推廣品牌專業裝備

• 負責貨品陳列、形象佈置、庫存盤點與管理相關工作

• 經營、活躍澳門本地 KAILAS & FUGA 戶外社群

• 傳遞並踐行品牌核心價值：專業性能、創新、熱忱

【任職條件】

• 真心熱愛山野運動，包含遠足、越野跑、攀岩等領域

• 具零售、客戶服務或服務行業相關經驗；擁有戶外運動用品銷售經驗優先

• 溝通表達能力優秀，性格正面陽光、親和易相處

• 為人可靠、具團隊意識，儀容與工作態度專業得體

【加分條件】

• 日常持續參與各類戶外運動

• 具備社群媒體營運、內容創作、短片故事拍攝興趣或相關經驗

公司福利：

• 每月8日例假

• 一年12日年假

• 13個月薪酬

• 星球探索假：您將享有8天公司的星球探索假（入職首年，滿3個月可以享4天假，入職滿6個月再釋出剩餘的四天假）

• 星球探索計畫：入職滿3個月解鎖“星球探索計畫”，為大家提供探索計畫基金（具體路線庫及基金額度以公司最新方案為準）

• 內購福利：享有公司產品的員工折扣

申請方式：

有意申請者，請將簡歷發送到：renyingying@kailas.com.cn 及 cheongsonio@kailas.com.cn

，並註明應徵職位。

某運動工作室招聘

兼職運動團課教練

工作內容：

• 課程編排與帶領：負責設計並帶領團體健身課程（如：HIIT 高強度間歇、肌力訓練、音樂類有氧團課、普拉提等），確保課程流暢度與專業性。

• 動作指導與安全把關：隨時觀察並指導學員正確的發力與動作姿勢，提供降階或進階動作選項，嚴格預防運動傷害。

兼職文書前台

工作内容：

• 引導訪客、介紹服務項目，並熱情回覆電話及線上客服訊息（如 WhatsApp、WeChat、社群私訊等）。

• 能協助簡單的社群限時動態 （IG/FB）發佈。

• 文書與行政支援：協助基本資料輸入、會員文件歸檔、盤點日常消耗品，以及處理主管交辦的基礎行政事務。

申請方式：

有意者可將履歷電郵到：htonychan@gmail.com

澳門培華中學誠聘

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澳門培華中學誠聘2026/2027學年學科教師

本校為提升教學品質，強化師資隊伍，現誠聘

中學部︰資訊科技教師及生物兼職教師

資訊科技教師

• 須具備計算機科學、人工智能、軟件工程或相關學士或以上學位；

• 具備Python編程、AI應用及網絡技術能力；

• 能指導學生參與資訊類及創新發明比賽優先考慮。

生物兼職教師

• 須具備生物、科學等相關專業學士或以上學位；

• 具備中學師範學歷；

• 具有相關學科的教學經驗、能勝任跨學科教學或有實驗室管理經驗者優先考慮；

• 能指導學生參加各類與學科相關之比賽、活動及研究優先考慮。

職位詳情：

• 具備專科教學能力，負責相關學科的日常教學及課務工作；

• 需指導學生參加校內外相關學科活動、比賽或考級等。配合學校完成相關學科課程發展計劃，獨立承擔科研、教研等項目。

職位要求：

• 認同本校教育理念，熱愛教學工作，具良好的職業道德和教育教學能力；

• 富有熱忱、具團隊合作精神，良好的專業素養和心理素質，溝通理解能力和語言表達能力強，能獨立解決問題並具有責任心；

• 具指導學生參與國際性或區域性比賽經驗或較高學歷者優先。

如對上述職位有意者請繕履歷、近照、有效澳門居民身份證副本致函本校，合則約見，所有資料僅供招聘使用。

地址：澳門氹仔海洋花園第二街 90號 培華中學

電　　話：2881 1020

電　　郵：puiva.secretary@gmail.com

學校網站：https://www.puiva.edu.mo/

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培華中學由澳門潮州同鄉會於一九九五年創辦的全日制學校，堅持“以人為本，德育為先，能力為重，全面發展”的育人方針，秉承“立志、關愛、求實、創新”的校訓精神，為社會培養適應新世紀需要的人才，使學生在德、智、體、群、美全面發展。

培華中學重視教育公平。走生本興校之路，以生本教育理念指導教學。積極開發學生智力因素及非智力因素，全面推進素質教育，讓學生在愉快的空間學習成長。經過多年的努力，學校發展已邁向新的階段，將培華辦成有特色、有水準、有影響力，兼顧職業技術教育發展的中小幼一條龍學校。

澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 私人銀行家

• 現金處理員

• 綜合服務專員

• 客戶經理（個人金融）

• 產品經理（數字金融）

• 業務經理（數字金融）

• 商戶收單專員

• 大數據應用工程師

• 程序員

• 電腦操作員

• 前端技術員

• 資產保全專員

• 授信賬務處理員

• 客戶經理（公司金融）

• 客戶經理助理（公司金融）

• 2026年校園招聘（信息科技崗）

• 2026年校園招聘（綜合基礎崗）

• 安保經理

• 實習生

• 司庫分析員

• 司庫交易員

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私人銀行家

職位要求

• 具三年或以上金融相關工作經驗；

• 熟悉銀行金融理財產品，掌握投資市場動向及客戶投資需求，能為客戶提供專業和個性化的資產配置方案；

• 具良好的市場開拓能力；

• 具私人銀行工作經驗者優先考慮；

• 持有CFA、CFP等相關專業資格者優先考慮。

工作職責

• 負責私人銀行客戶全方位綜合營銷服務工作，與營業網點客戶經理共同維護、完善私人銀行業務；

• 負責為私人銀行客戶提供客製化、多元化投資組合和資產配置方案，定期回顧客戶投資情況，持續跟進和評估客戶的資產配置方案及投資建議；

• 負責與境內外分行聯動，跟進私人銀行客戶的跨境金融需求；

• 負責籌辦私人銀行客戶相關營銷活動；

• 承辦上級交辦的其他工作事項。

現金處理員

職位要求

• 具較強的風險意識、抗壓能力，能適應高強度作業環境及重複性工作；

• 具良好的體格，能搬運重物(約25KG)；

• 良好的中英文口語和書面表達能力，懂辦公室軟件基礎操作；

• 具良好的服務意識及團隊協作精神；

• 具有銀行業／現金處理相關工作經驗者優先考慮。

工作職責

• 負責現金類實物的清點、分類、包裝、搬運等規範化流程操作；

• 嚴格遵守銀行內部操作流程及風險控制標準，準確處理現金類實物；

• 協助現金類業務相關的文件整理、數據錄入及檔案管理工作；

• 承辦上級交辦的其他工作事項。

綜合服務專員

職位要求：

• 具相關工作經驗；

• 具良好的學習能力、綜合分析能力、溝通表達能力及客戶服務意識；

• 具良好中、英文書寫及口語能力。

工作職責：

• 負責為營業網點客戶提供現金、非現金的櫃檯服務（包括人工櫃檯及智能櫃檯）；

• 協助進行產品營銷推介及支援工作；

• 協助處理營業網點合規反洗錢相關工作；

• 承辦上級交辦的其他工作事項。

客戶經理 （個人金融）

職位要求：

• 具兩年及以上金融機構相關工作經驗，熟悉本地銀行個人金融產品及服務；

• 具良好的客戶營銷拓展能力、優質服務及客戶服務意識；

• 具良好中、英文書寫及口語能力；

• 具理財、保險、反洗錢等相關專業資格優先考慮。

工作職責：

• 為客戶提供綜合性金融服務，開展金融產品營銷工作，包括但不限於財富管理、消費信貸、中小企服務等；

• 定期反饋客戶金融產品的市場動態，了解客戶需求，根據客戶需求推薦合適的產品及服務；

• 根據銀行反洗錢相關要求，落實內控合規檢查及風險防範等工作；

• 承辦上級交辦的其他工作事項。

產品經理（數字金融）

職位要求：

• 具一年及以上產品研發、業務分析、營銷推廣等相關工作經驗，具金融機構、科技等行業相關工作經驗者優先考慮；

• 熟悉產品開發全流程，具數字金融產品開發、管理等工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通表達能力、數據分析能力。

工作職責：

• 負責銀行數字金融產品研發、測試、投產、維護等生命週期管理工作；

• 負責對產品數據及客戶體驗進行分析及優化，定時評估產品效益，提升客戶體驗及客戶粘度；

• 制訂數字金融相關產品的推廣策略、規章制度、流程、規範與指引等，加強產品管理；

• 承辦上級交辦的其他工作事項。

業務經理（數字金融）

職位要求：

• 具一年及以上金融機構相關工作經驗；

• 具銀行網絡渠道(如手機銀行、網上銀行等)日常營運和互聯網營銷相關工作經驗；

• 具銀行網絡渠道、信用卡、收單業務的風險管理相關工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通表達能力。

工作職責：

• 根據銀行整體發展戰略、客戶需求與市場形勢，參與制定數字金融業務短、中期的發展策略、營銷策略；

• 負責數字金融業務發展及落地執行工作，跟進數字金融產品的營銷推廣及宣傳工作，與供應商等合作機構進行溝通協調；

• 協助管理客戶資源，收集用戶需求、市場競爭動態等信息，為產品優化提供依據；

• 參與數字金融相關產品的操作規程、管理辦法、培訓材料等撰寫工作；

• 承辦上級交辦的其他工作事項。

商戶收單專員

職位要求：

• 具商戶收單相關工作經驗，了解收單業務規則、支付場景及商戶服務習慣；

• 熟悉收單系統、POS機等業務操作，具系統問題分析、排查與解决能力，能獨立處理系統故障與業務異常等問題；

• 具良好的學習能力、組織協調能力、溝通表達能力及客戶服務意識。

工作職責：

• 負責跟進商戶收單業務全流程管理工作，包括商戶日常維護、POS機故障處理、客戶滿意度維護等；

• 負責收單系統操作，跟進商戶信息管理、交易查詢、終端調試、異常工單處理等；

• 跟進收單系統的問題分析及提供解決方案；

• 負責與營業網點、商戶及合作方的溝通協調、服務解釋與業務宣導工作；

• 承辦上級交辦的其他工作事項。

大數據應用工程師

職位要求：

• 具資訊科技相關專業學士或以上學歷；

• 具兩年及以上系統後端開發相關工作經驗，具物件導向的開發設計思維，熟悉C++、Java等編寫語言，具有豐富的系統開發經驗；

• 熟悉數據庫的設計與開發，如SQL等數據庫語言；

• 精通機器學習和人工智能相關演算法，熟悉自然語言處理、機器學習框架（如 Tensorflow、Caffe、Paddle等），並具Python、C++等進行模型訓練與推理實踐經驗；

• 具良好的抗壓能力、溝通協作能力、問題解決能力；

• 具銀行業務場景模型生命週期管理經驗者優先考慮。

工作職責：

• 負責大數據應用系統相關項目的可行性分析、架構設計和落地實施；

• 負責系統相關項目的需求分析、功能設計、框架搭建、程序開發、技術測試，並完成相關技術文檔編寫；

• 負責系統後端問題分析排查，信息安全控制、代碼性能調優，生產運維支持；

• 負責生產環境中應用系統、數據庫等相關系統問題的排查和分析、性能調整；

• 負責應用系統相關前瞻性專題研究，包括不限於大數據、人工智能等重大項目的業務價值孵化研究。

程序員

職位要求：

• 具資訊科技相關專業學士或以上學歷；

• 具良好的代碼書寫、注釋和單元測試能力；

• 具良好的書寫能力，能獨立編寫系統項目相關的技術方案、功能說明書等；

• 掌握各項編程開發語言（如C、C++、JAVA等編程語言）、數據庫（如Oracle、SQL、MySQL等）及互聯網應用技術；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通表達能力；

• 具金融機構業務系統、管理系統、渠道類系統、自助設備或大數據工具等開發經驗者優先考慮。

工作職責：

• 負責銀行應用系統的需求分析、功能設計，研究並引入市場上成熟的數據分析模型和產品系統；

• 負責項目管理工作，與外部技術供應商溝通協調，推進銀行應用系統的研發、測試及投產；

• 負責各類應用系統、數據分析平台的日常維護、故障跟進及性能優化等工作；

• 負責制定各類應用系統的技術標準和内部培訓計劃；

• 定期跟蹤外部資訊科技及市場發展趨勢，為銀行業務創新提供意見；

• 承辦上級交辦的其他工作事項。

電腦操作員

職位要求：

• 具相關工作經驗；

• 熟練操作Windows和Linux等操作系統；

• 熟悉運用各項辦公室應用軟件及操作；

• 具Windows及Linux脚本編寫能力，了解Kubernetes和Docker等相關技術者優先考慮；

• 具銀行系統操作經驗者優先考慮。

工作職責：

• 負責實時監控和記錄銀行設備和系統的運行狀况及故障，及時處理；

• 按照預定計劃和應用需求，定時執行特定操作任務；

• 需實施24小時輪班工作制度，確保系統及設備保持持續有效監控；

• 承辦上級交辦的其他工作事項。

前端技術員

職位要求：

• 熟練Windows操作系統及VM、SCCM等集中管控系統；

• 具良好的組織協調能力、溝通表達能力，能獨立完成工作，具解決問題能力；

• 具前端網絡工作經驗者優先考慮；

• 具前端網絡相關專業證書者優先考慮。

工作職責：

• 負責銀行終端、周邊設備等軟硬件選購、部署安裝、測試、投產、維護等工作；

• 負責各類終端的鏡像管理，為周邊設備提供定期、及時的檢查與保養維護；

• 負責前端及相關設備的日常操作和管理；

• 負責銀行前端域用戶碼日常管理和營運工作；

• 承辦上級交辦的其他工作事項。

資產保全專員

職位要求：

• 具兩年及以上授信業務或風險管理的相關工作經歷；

• 熟悉個人、公司貸款相關產品及業務流程；

• 具良好的學習能力、綜合分析能力、數據分析能力及溝通表達能力；

• 具良好的報告撰寫能力；

• 具法律、金融、經濟等相關專業學歷背景者優先考慮。

工作職責：

• 對不良授信戶及信用卡向客戶實施全面催收及管理，包括但不限於撰寫催理報告及請示、啟動法訴催收及進行資產處置等；

• 配合開展大額潛在不良授信戶風險化解及其他潛在不良戶的風險化解督導工作；

• 協助業務單位審定逾期授信戶實施發出律師催收函工作；

• 對不良授信項下抵質押物、抵債資產及凍結物進行處置工作及保全管理工作；

• 對不良授信戶相關數據在系統中進行維護更新；

• 承辦上級交辦的其他工作事項。

授信賬務處理員

職位要求：

• 熟悉銀行信貸流程及相關業務系統操作，能獨立處理授信賬務業務工作；

• 具流程優化意識，能針對現有運作模式、監控機制及檢查方法提出優化建議；

• 具良好的學習能力、綜合分析能力、組織協調能力和溝通表達能力；

• 具金融機構營運或授信相關工作經驗者優先考慮。

工作職責：

• 負責授信發放、調整、結清及相關費用處理等賬務操作；

• 負責制定及報送各類報表、撰寫報告；

• 負責授信賬務相關系統及操作流程的優化維護，配合內外部審計檢查，落實風險控制措施；

• 參與授信賬務相關的操作規範、辦法修訂、培訓材料等撰寫工作；

• 承辦上級交辦的其他工作事項。

客戶經理（公司金融）

職位要求：

• 具三年或以上公司金融相關工作經驗，能獨立管理大型企業客戶（本地及跨境），熟悉大公司授信業務流程，了解跨境、貿易融資等產品知識；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉內地業務、政策、法規，對澳門經濟、銀行業務發展方向有一定認識；

• 具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮；

• 持有FRM、CFA、CPA等相關專業資格者優先考慮。

工作職責：

• 負責為企業客戶（本地及跨境）設計合適的綜合金融服務或產品方案，和提供全面性金融服務；

• 負責對公司客戶財務數據及經營情況、市場環境等進行分析，並撰寫相關的財務分析、行業分析報告；

• 負責管理公司授信客戶，分析授信客戶的行業、股權結構、財務狀况、還款現金流測算等；

• 負責金融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等產品範疇)的營銷工作；

• 承辦上級交辦的其他工作事項。

客戶經理助理（公司金融）

職位要求：

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 學士或以上學歷，具公司金融相關工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

• 具良好中、英文書寫及口語能力，熟悉辦公室軟件操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 協助客戶經理辦理各類公司金融相關業務；

• 負責營銷支援類工作，協助客戶經理進行產品推介及完善資料整理等工作；

• 向客戶反饋產品相關市場動態，了解客戶潛在的金融需求，同時協助將市場及客戶的建議適時反饋給產品及業務部門；

• 整理及分析各類業務資料及文檔；

• 承辦上級交辦的其他工作事項。

2026年校園招聘（信息科技崗）

職位要求：

• 具計算機或相關專業大學本科及以上學歷，具碩士研究生及以上學歷者，同等條件下優先考慮;

• 認同本行企業文化;

• 具良好的綜合素質，邏輯思維，服務觀念和協作精神，有較強的責任感和良好的學習能力、創新能力;

• 具良好的中、英文水平及溝通能力;

• 具計算機程式設計語言（如：Java，JavaScript，C，C++，PHP等）的應用能力、或具應用系統開發經歷者，同等條件下優先考慮。

工作職責：

• 協助跟進銀行應用系統的需求分析、功能設計、研究，引入市場上成熟的科技產品及系統；

• 參與銀行、外部技術供應商協調，推進銀行應用系統的研發、測試及投產；

• 協助各類應用系統、資料分析平臺的日常維護、故障跟進及性能優化工作；

• 定期跟蹤外部資訊科技的發展趨勢，為銀行業務創新提供意見和技術解決方案；

• 維護網路安全，監控及保障系統安全運作；

• 承辦銀行交辦的其他工作。

2026年校園招聘（綜合基礎崗）

職位要求：

• 大學本科及以上學歷，具經濟金融、財務會計、管理等學位，或具碩士研究生及以上學歷者，同等條件下優先考慮;

• 認同本行企業文化;

• 具良好的綜合素質，邏輯思維，服務觀念和協作精神，有較強的責任感和良好的學習能力、創新能力;

• 具良好的中、英文水平及溝通能力，能流暢使用粵語交流。

工作職責：

• 根據銀行發展戰略目標，於營業網點或業務部門開展工作，協助支持拓展銀行業務及完成各項任務指標；

• 協助對各類業務進行資料收集、整理及撰寫報告等工作；

• 熟悉銀行產品和服務，協助為客戶解決問題、處理客戶投訴等相關工作；

• 遵守銀行相關法規和內部規定，確保工作的合規性；

• 承辦銀行交辦的其他工作。

安保經理

職位要求：

• 具兩年及以上安保相關工作經驗，熟悉安保、消防設備等範疇知識；

• 具良好的學習能力、報告撰寫能力、溝通能力及團隊合作精神；

• 具有責任心、較高的紀律性及警覺性；

• 須通過銀行制定的體能測試；

• 能接受非工作時間回行處理突發情況；

• 具紀律部隊工作經驗者優先考慮。

工作職責：

• 負責跟進執行各項安保、消防安全、電子監控等相關工作；

• 負責監督安保人員報告可疑情況及緊急狀況聯絡；

• 保持與治安警察局、司法警察局和消防局的緊密聯繫，按需提供協助；

• 協助制定和落實安保及消防安全相關管理制度和計劃；

• 協助制定和落實銀行安保設備的管理、維護及保養工作；

• 完成上級交辦的其他工作。

實習生

職位要求：

• 持有效澳門居民身份證；

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 具高中畢業或以上學歷，為大專院校在讀或畢業學生；

• 熟悉中、英文輸入法及電腦操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 主要負責在各營業網點或部門提供支援性工作，如客戶服務、文書處理、數據整理、檔案歸納、電話外呼等。

司庫分析員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責監測、計量和評估銀行流動性、利率匯率等相關風險狀況，確保符合監管要求和內部政策；

• 制定和完善資產負債相關風險管理制度、流程和應急計劃，組織開展壓力測試和應急演練；

• 負責銀行資本管理，監測、計量和評估銀行資本充足情況，開展銀行內部資本充足評估程序(ICAAP)，確保符合監管要求和內部政策；

• 編制銀行年度資本規劃，監測規劃執行等情況；

• 負責司庫業務風險管理，監測、計量和評估司庫業務風險狀況，確保符合監管和內部管理要求；

• 制定和完善司庫業務相關風控合規制度和流程，開展反洗錢盡調工作，確保符合管理要求；

• 負責上級交辦的其他工作事項。

司庫交易員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責銀行債券投資，一級市場認購和二級市場債券交易工作；

• 負責銀行債券投資組合管理，動態平衡組合結構，監測、計量和評估投資組合風險，開展投後監控工作，持續跟蹤投資標的、信用主體和相關市場發展情況；

• 負責銀行流動性管理，綜合運用貨幣市場和外匯市場工具，開展資金頭寸和流動性管理，編制和執行資金計劃；

• 負責開展高流動性組合管理，動態調節組合結構，確保符合監管要求和內部政策；

• 開拓和維護資金交易網絡，持續完善流動性管理渠道；

• 負責上級交辦的其他工作事項。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

Macau Chinese Bank 澳門華人銀行招聘

澳門華人銀行（亦稱“華人銀行”）1995年9月開業，爲一家在澳門註冊且總部位於澳門的本地商業銀行，原名爲“富利銀行”，2002年12月更名爲“澳門華人銀行”, 2017年末起由國資控股， 2024年7月，再有廣東恒健投資控股有限公司和廣東粵海控股集團有限公司兩家廣東千億級規模的省屬國有企業入股澳門華人銀行。廣東恒健投資控股有限公司是廣東省委、省政府重大戰略投資平臺和省級國有資本運營公司，公司代表廣東省政府持有中國南方電網有限責任公司、中國南方航空集團有限公司、中國廣核集團有限公司、寶鋼湛江鋼鐵有限公司、中航通用飛機有限責任公司等央企股權，擁有股權管理、基金投資、資本運營三大主業板塊，境內信用等級AAA級，境外獲得三大國際評級機構高級別評級，是廣東省淨資產規模最大、資本實力最雄厚的省屬企業集團之一。廣東粵海控股集團有限公司為廣東省政府全資企業，以“水業興家、製造當家、灣區擔當、世界一流”為願景，奮力打造國有資本投資公司，擁有水務環境、食品生物、城建運營及產業投資3+1的業務板塊。兩艘“千億航母”的 入股，為華人銀行注入新的發展活力和動能，插上了騰飛的翅膀，華人銀行即將迎來新一輪發展機遇，開啟粵澳金融合作新篇章。

聯絡我們：

地址：澳門南灣大馬路101號華人銀行大廈人力資源及行政部

郵箱：Recruitment@mcb.com.mo

電話：（853）28322678

官網：www.mcb.com.mo

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總行總監層－總監/副總監

總行一級部門－主管/副主管

綜合素質：

• 具備全局思維、戰略規劃能力和較高決策力。

• 具備團隊管理、協調溝通和人才梯隊建設能力。

• 具備深厚的金融專業素養與風控意識，擅長監管溝通。

• 具備高尚的職業操守和責任擔當，政治堅定、作風優良，能夠承受較大工作壓力。

應聘條件：

• 金融/經濟/數學/法律/工商管理/會計財務/漢語言文學/行政管理或相關專業本科及以上學歷，持有專業證書者優先。

• 熟悉銀行經營管理和風險防控，有銀行金融市場投資、市場行銷、計畫財務、合規風控、內部審計等領域5年或以上管理經驗者/具國有企業境外工作3年或以上經驗者/具5年或以上服務港澳地區金融機構（包含且不限於會計師事務所、律師事務所、審計師事務所等）專業工作經驗者優先。

科技子公司－總經理/副總經理

綜合素質：

• 戰略與規劃：制定並執行總行的技術發展戰略與產品路線圖，確保與總行戰略協同。

• 研發與專案管理：主導技術研發工作，管控專案全生命週期（需求、設計、開發、測試、上線），優化研發流程。

• 團隊建設與成本管控：負責技術團隊的組建、人才培養、績效管理和梯隊建設，通過精細化預算控制資源投入。

• 技術架構與創新：緊密掌握金融科技前沿趨勢，配合總行推進新技術與業務的融合。

• 內外部協作：作為技術介面人，與總行各部門、監管機構、合作夥伴等進行高效溝通與協作。

應聘條件：

• 計算器科學與技術、軟體工程、人工智慧、資訊系統等相關專業本科及以上學歷。

• 5年或以上金融科技領域工作經驗，其中包括3年以上管理經驗，有銀行總行級機構工作經驗者優先。

• 專業知識：精通銀行核心業務（如信貸及風險管理、支付結算、核心系統、資料管理等）的相關技術架構與系統；熟悉金融監管與資訊安全要求。

• 優秀的戰略思維、領導力、溝通協調能力和資源整合能力。

• 強烈的責任心、風險意識和合規意識，能夠承受較大工作壓力。

辦公地點：橫琴粵澳深度合作區

總行一級部門－客戶服務崗

綜合素質：

• 具備良好的職業道德和合規意識；

• 具備客戶至上的服務意識；

• 具備結果導向與目標驅動的思維邏輯；

• 具備良好的溝通和談判能力，構建人際網路能力和解決問題與應變能力；

• 具備團隊協作能力；

• 抗壓力強。

應聘條件：

• 本科或以上學歷，金融、財務、商務專業背景優先，擁有專業資格證書優先；

• 具有三年或以上銀行工作經驗，特別是從事過對公業務，熟悉銀團貸款等工作經驗優先；具有對公業務資源者優先。

總行一級部門－金融市場交易員、同業業務客戶經理

綜合素質：

• 具備良好的職業道德和合規意識；

• 具備市場敏感度和風險意識；

• 具備結果導向與目標驅動的思維邏輯；

• 具備良好的溝通和談判能力，構建人際網路能力和解決問題與應變能力；

• 具備團隊協作能力；

• 抗壓力強。

應聘條件：

• 本科或以上學歷，金融、經濟、數學、統計等專業背景優先，擁有專業資格證書優先；

• 具有三年或以上銀行金融市場工作經驗，熟悉債券投資、同業產品研發及推廣等工作經驗者優先；具有金融市場業務資源者優先。

總行一級部門－風險管理崗

綜合素質：

• 具備審慎與合規為本意識；

• 具備廉潔自律、客觀中立的職業操守；

• 具備全局觀與戰略視野，使銀行整體戰略和業務方向能與風險管理協調，為業務賦能；

• 具備風險管理知識框架、法律與監管法規及銀行業務知識；

• 掌握一定的系統工具使用知識；

• 抗壓力強。

應聘條件：

• 本科或以上學歷，金融/財會/法律/經濟/數學/統計相關專業背景優先；擁有專業資格證書優先；

• 熟悉銀行業務流程和風險模型，具三年或以上銀行相關工作經驗者優先。

• 熟悉英文/葡文者優先。

總行一級部門－業務操作崗

綜合素質：

• 具備合規與誠信品質；

• 具備嚴謹細緻、耐心沉穩性格特質；

• 具備計算機操作能力，掌握Excel等辦公軟件技能；

• 具備溝通與合作技巧和團隊協作精神；

• 具備持續學習精神，不斷更新自身知識積累；

• 抗壓力強。

應聘條件：

• 本科及以上學歷，金融/財會/經濟/計算機/國際貿易相關專業背景優先；擁有專業資格證書優先；

• 熟悉銀行業務流程，具兩年或以上銀行相關工作經驗者優先。

總行一級部門－人力資源管理崗

綜合素質：

• 具備絕對的誠信和保密意識；

• 具備較好的溝通和平衡技巧；

• 具備洞察力和前瞻性；

• 情商高，抗壓力強。

應聘條件：

• 本科及以上學歷，人力資源管理相關專業背景優先；擁有專業資格證書優先；

• 熟悉銀行業務流程和崗位配置，具兩年或以上銀行業或國企人力資源相關工作經驗者優先。

總行一級部門－行政文員崗

綜合素質：

• 服務意識強、細緻嚴謹，具有良好的時間管理能力。

• 具有事務處理能力，能做好日常行政、文檔管理、基礎財務等事務。

• 具有活動協調能力，能組織內部活動、來訪接待。

• 具有辦公軟體操作能力，熟練使用Office辦公軟件，能製作報表、通知、PPT彙報材料；

• 具有良好的心理素質和正常履行職責的身體條件。

應聘條件：

• 本科及以上學歷，行政管理、文秘、工商管理等相關專業優先；

• 具兩年或以上行政相關管理工作經驗者優先。

總行一級部門－內部審計崗

綜合素質：

• 具備客觀公正和誠信負責的性格特質。

• 具有絕對的保密意識。

• 具有風險洞察和分析能力。

• 具有較好溝通能力；

• 具有良好的心理素質和正常履行職責的身體條件。

應聘條件：

• 本科及以上學歷，審計、會計、金融等相關專業優先；

• 具三年或以上銀行審計部門/審計師事務所/會計師事務所工作經驗者優先。

廣州代表處－行政文員崗

綜合素質：

• 服務意識強、細緻嚴謹，具有良好的時間管理能力。

• 具有事務處理能力，能做好日常行政、文檔管理、基礎財務等事務。

• 具有活動協調能力，能組織內部活動、來訪接待。

• 具有辦公軟體操作能力，熟練使用Office辦公軟件，能製作報表、通知、PPT彙報材料；

• 具有良好的心理素質和正常履行職責的身體條件。

應聘條件：

• 本科及以上學歷，行政管理、文秘、工商管理等相關專業優先；

• 具兩年或以上行政相關管理工作經驗者優先。

辦公地點：廣州

申請方式：

求職者請將簡歷電郵到 Recruitment@mcb.com.mo，電郵請註明 “應徵職位－由 jobscall.me 提供”。

廣發銀行澳門分行社會招聘

廣發銀行澳門分行成立於1993年，秉承“扎根澳門、服務澳門”及“以人為本、尊重人才、善用人才”的經營管理理念，在不斷拓展業務的同時，注重專業金融人才的培養，支持澳門金融業發展，近年在工程建設金融服務、移動支付及消費金融等方面亮點紛呈。

現本行因業務拓展的需要，面向全澳招賢納士，本行將提供具有市場競爭力的薪酬福利和良好的職業發展空間！

營業網點 櫃員（2人）

工作職責

• 負責櫃檯各項現金或其他交易業務，向客戶介紹銀行產品等。

任職要求

• 大學或以上學歷，具備2年及以上與擬聘崗位相關的從業經歷；

• 知曉網點廳堂崗位業務流程和服務規範，掌握經濟、金融知識及銀行、證券、基金、保險等金融產品知識；

• 具備較強的責任心，能獨立完成客戶開發和維護工作。

專業要求

• 經濟金融、工商管理、會計等相關專業，具備相關資格證書將優先考慮，包括但不限於CFP、CFA、FRM、保險銷售資格等。

工作地點：澳門

招聘信息發佈時長：2025年8月19日至2026年2月19日

營業網點 客戶經理（2人）

工作職責

• 負責客戶拓展與日常維護工作，提供財富咨詢、投資建議與理財規劃等財富管理服務；

• 負責財富產品的營銷、交叉營銷其他產品，完成各類銷售任務指標；

• 負責充分整合挖掘各類資源，積極拓展優質客戶；

• 負責確保合規銷售確保銷售環節與業務發展的合規性，杜絕違規銷售行為。

任職要求

• 大學或以上學歷，具備2年及以上與擬聘崗位相關的從業經歷；

• 熟知網點廳堂崗位業務流程和服務規範，熟練掌握經濟、金融知識及銀行、證券、基金、保險等金融產品知識；

• 具備較強的責任心，能獨立完成客戶開發和維護工作。

專業要求

• 經濟金融、工商管理、會計等相關專業，具備相關資格證書將優先考慮，包括但不限於CFP、CFA、FRM、保險銷售資格等。

工作地點：澳門

招聘信息發佈時長：2025年3月26日至2025年9月26日

金融同業部 （總監/資深交易員/高級交易員/中級交易員/交易員）（1-2人）

崗位職責

• 負責制定并組織實施分行託管業務的中長期發展規劃，年度發展策略和經營計劃；

• 負責分行資產託管業務的營銷及運行管理；

• 負責託管系統的建設及優化；

• 負責託管業務創新和產品開發；

• 負責總行轉授權分行辦理資產託管業務，履行資產託管人職責，安全保管受託資產；

• 負責辦理託管資產的各類結算、資金清算、資產保管、會計核算、資產估值、稅務及信息披露工作，為託管客戶提供託管報告等；

• 負責託管業務相關操作流程、業務指引和制度建設和產品創新等；

• 承辦總行及分行交辦與部門職責相關的其他工作。

任職資格要求

• 大學本科或以上學歷，主修財務、金融、工商管理或相關專業；

• 需具3年或以上金融機構相關崗位工作經驗，有資產託管、投資銀行業務（債券承銷）經驗者優先；

• 需熟悉資產託管相關法律法規，具備良好的組織協調能力、溝通交流能力、數據分析能力、抗壓能力及較強的工作責任心和工作計劃性；

• 具備金融、證券、基金等行業背景知識和相關專業資格證書優先；

• 廣東話、普通話溝通能力良好；

• 符合本行任職回避等員工招聘有關規定。

專業要求

• 財務、金融、會計、工商管理或相關專業，具備相應專業資格證書，有同業託管工作經驗，成功營銷重點託管業務案例或參與過投行債券承銷重點業務案例經驗者優先。

工作地點：澳門

招聘信息發佈時長：2025年3月26日至2025年9月26日

零售金融部 產品經理（1人）

工作職責

• 負責銀行零售金融產品的設計、開發、推廣及全生命週期管理，財富管理體系搭建，跨境理財產品研發與組合配置，高淨值客戶全生命週期管理，保費融資等複雜業務方案設計，基金/保險產品全流程管理。

任職要求

• 大學或以上學歷，具備2年及以上與擬聘崗位相關的從業經歷；

• 熟悉產品開發流程，能撰寫產品方案、設計產品功能需求及制定定價策略；

• 熟悉EXCEL、SQL等工具進行數據分析；

• 具證券、基金、債券、保險等金融產品知識；

• 具參與項目管理經驗，具較好溝通協調能力；

• 適應快節奏工作，具備較強的責任心，能獨立完成客戶開發和維護工作。

專業要求

具備相關資格證書將優先考慮，包括但不限於CFP、CFA、FRM、保險銷售資格等。

工作地點：澳門

招聘信息發佈時長：2025年5月6日至2025年11月6日。

運營部 高級主管/主管/主辦崗（2人）

崗位職責

• 負責銀行日常業務的後臺管理與操作，制定完善有關業務制度及流程，整理相關業務文件及業務數據；

• 負責處理部門內部綜合事務處理，包括現金與憑證管理，查詢及證明類業務處理等；

• 受理各營業網點和前線部門的業務咨詢，協助為前臺部門提供支援及服務；

• 負責代理行賬戶對賬；完成部門負責人佈置的其他工作任務。

任職資格要求

• 大學本科或以上學歷，金融、經濟、會計等財經類專業優先，有金融機構工作經驗優先；

• 應聘高級主管需具有4年（含）以上相關工作經驗，應聘主管需具有3年（含）以上相關工作經驗，應聘主辦需具有2年（含）以上相關工作經驗，熟悉銀行支付結算、賬戶管理、現金管理、資金清算等工作流程；

• 具備良好的英語閱讀、寫作能力，熟悉電腦及常用辦公軟件操作，符合本行任職回避等員工招聘有關規定。

專業要求

• 金融、經濟、會計等財經類專業優先，有金融機構工作經驗優先。

工作地點：澳門

招聘信息發佈時長：2025年7月31日至2026年1月31日

法律與合規部 主管/主辦崗（1人）

崗位職責

• 負責分行許可權範圍內經濟責任審計、離任審計等工作。制定分行年度內部審計計劃，組織開展各項審計工作，履行行內第三道防線職責；

• 擬定審計方案，起草審計報告和管理建議書等審計報告；

• 根據總行審計條線要求，開展風險預警線索核查；

• 牽頭審計發現問題整改追蹤管理工作；

• 定期進行每季度及年度的非現場審計檢測資料報送；

• 配合總行或區域審計中心對分行開展審計專案的後勤保障工作；

• 負責行內審計制度的修改等。

任職資格要求

• 大學本科或以上學歷，具有銀行內部審計管理經驗，熟悉會計準則和財務報表、具備一定的數據分析能力，獨立清晰表達審計發現和建議，擁有識別和管理風險的能力，能夠持續學習以適應快速變化的審計環境。

• 應聘主管需具有4年（含）以上相關工作經驗，應聘主辦需具有2年（含）以上相關工作經驗，良好的中英文閱讀、寫作能力，符合本行任職回避等員工招聘有關規定。

專業要求

審計、金融或經濟等相關專業，有內審工作經驗優先；

工作地點：澳門

招聘信息發佈時長：2025年7月31日至2026年1月31日

申請方式：

有意者可將履歷電郵至：jobs@cgbchina.com.mo

澳門創見孵化中心有限公司招聘

澳門創見孵化中心有限公司於 2017 年 7 月正式成立，是澳門首家專注青年創新創業的加速器平台。

地址位於新口岸友誼大馬路南方大廈4樓，佔地8000平方呎，提供最少1人，最多15人的同時辦公的多元化辦公空間選擇，可滿足不同類型的企業辦公需求。

「服務」我們以澳門為核心，輻射粵港澳大灣區及全球市場，致力於推動 初創項目孵化、協助優質企業加速成長，並為企業提供免費的資源對接服務。

提供全套的辦公傢俱，政策解讀，秘書服務，租賃服務，提供有 償的商事服務，税務登記，金融服務，人才服務，項目申報，會務服務，車務服務，補貼申請，宣傳推廣服務等等·

拎包入駐，比鄰澳門理工大學，5分鐘抵達外港碼頭，十分鐘抵達港珠澳大橋口岸，拱北口岸，青茂口岸

「包含」物業管理費，水電費，空調費，高速網絡，辦公傢俱，清潔費，打印，碎紙機等等

「地址」澳門友誼大馬路1023號南方大廈4樓QRXTZO

「配套」微波爐，飲水機，碎紙機，打印機，路演廳，大小會議室，休息廳，書吧洽談區，可滿足會議，活動，會客，休息等等各種需求

「優勢」

1. 創見孵化器屬於澳門萬國控股集團旗下公司，擁有集團累積35年資源，及海外100+國家的資源免費對接，並且針對入駐企業將納入集團優先供應商名單，與集團項目形成生態及長期合作夥伴

2. 提供免費的政策資訊，基本法

3. 律資訊，政策解讀等等

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共享空間 / 孵化器 / 國際產業園經理 - 3名

工作說明：

• 負責加速器（孵化器）共用辦公室招租及運營管理

條件要求：

• 相關專業畢業，項目管理，經濟，金融專業畢業優先

• 有共享辦公室管理、地產銷售及租賃經驗優先

共享空間行政文員 - 2名

工作說明：

• 每日負責共用空間的開啟與關閉；

• 維護日常場地的設施設備及進行日常報修；

• 接待客戶參觀並協助招商工作，同時支持空間各類社群活動的舉辦，確保活動的順利開展與場地租賃銷售；

• 負責製作特飲；

• 與會員及協作部門保持良好的溝通與服務，並處理基本的行政文書工作。

條件要求：

• 全日制本科以上學歷

• 形象得體，具備良好服務禮儀與溝通能力;

• 態度熱情耐心，能妥善應對突發情況;

• 堅守崗位、遵守考勤，保密意識強，責任心到位，工作細緻、執行力佳；

• 會做線上品牌運營優先。

物管經理 - 2名

工作說明：

• 區域社區物業服務綜合管理

• 物業管理業務開發協助

• 日夜督勤與品質查核

• 協助社區各項事務

• 配合支援案場活動

• 參與社區會議

• 各項發展建議與推動

• 業主關係管理、同仁關係管理

• 其他主管交辦事項

條件要求：

• 工作經歷：三年以上

• 學歷要求：大學以上

• 有物業相關行業經驗，熟悉社區物業日常運作流程

• 有較強的組織、溝通、協調能力，具備團隊管理能力、突發事件應急處理能力等

物管文員 - 3名

工作說明：

• 接聽來電、來訪接待、維護住戶商戶良好關係

• 負責物業傳真、信件、報刊的收發

• 協助住戶商戶辦理進、退場、物品放行手續、各類證件

• 認真細心處理住戶商戶投訴，並及時向上反映

• 前臺區域的檔、物品整理，保持整潔

• 更新整理物業日常資料，完成上級交待任務

• 物業管理費，停車費等費用的收取和登記。

條件要求：

• 學歷要求：大學以上

• 熟練電腦一般文件操作，如文字輸入和表格製作

• 熟悉社區物業日常運作流程優先

• 有較強的組織、溝通、協調能力，具備團隊管理能力、突發事件應急處理能力等

地產策劃 - 3名

工作說明：

• 負責統籌房地產公司高端樓盤交付節點計畫、交付落地管理標準要求，保證樓盤交付全流程高效完成；

• 制定交付活動實施標準及交付考核機制，圍繞交付考核目標達成，協同工程、物業等專業，推動專案交付實施；

• 負責客服人員技能培訓，保證人員在崗期間行為符合工作規範，工作時自然、大方、得體運用各種服務敬語，提高客戶滿意度；

• 參與重大客訴事件的方案策劃與實施處理，提出合理化意見；

• 負責公司形象維護，保持良好的客服形象；

• 其他因公司業務需求委派的工作。

條件要求：

• 大學及以上學歷，形象佳，粵語普通話熟練；

• 房地產客戶關係或物業客服相關崗位5年以上工作經驗，有高端地產專案客服工作經驗；

• 服務意識強，富有團隊合作精神；

• 工作積極主動，熟悉客戶服務管理體系，有較好的應變能力，解決問題能力；

• 能接受到香港及其他地區出差；

• 有房地產仲介人牌照。

地產銷售專員 - 3名

工作說明：

• 負責公司專案產品的銷售及推廣，客戶的接待、諮詢工作，為客戶提供專業的房地產置業諮詢服務

• 負責接待並完成接待後的客戶回訪、成交、簽約、回款等相關工作，按時完成公司下達的各項業績指標

條件要求：

• 具備房地產行業從業經驗

• 瞭解橫琴、大灣區相關政策，有大型房地產企業相關工作經驗者優先考慮

國際貿易主管 - 3名

工作說明：

• 根據公司整體業務規劃，參與制定外貿方案，確保其持續適應國際貿易市場發展趨勢，並帶領團隊完成公司的任務；

• 制定海外客戶拜訪與市場開拓計劃，同時統籌並參與各部門商務談判，合同簽訂，客戶維護，風控審核等；

• 有效利用外貿線上平台，開發工具以及國際營銷渠道，為公司獲取並維護優質海外客戶資源，推動訂單落地與業務增長。

條件要求：

• 學歷：全日制本科以上學曆，國際貿易、供應鏈管理、市場營銷、經濟金融等相關專業；

• 具備優秀的口頭和書面表達能力，懂英文或相關法律或擁有客戶和供應鏈資源優先；

• 從業經驗：具有5年及以上外貿銷售經驗，熟悉外貿全流程業務，並能結合實際工作優化流程；

• 講誠信、責任心強、具備優秀的團隊管理、組織協調、溝通談判能力，妥善處理客戶、供應商等多方關係；

• 具備卓越的商業洞察力和風險識別能力，能夠深入理解市場變化趨勢，敏銳判斷未來發展機遇和風險；

• 具備扎實的財務與數據分析能力。

汽車銷售 - 3名

工作說明：

• 客戶開發，以各種行銷管道開發新客戶，並提升品牌知名度

• 汽車銷售，以專業汽車顧問角色，提供客人車輛介紹與購車流程說明，提升客人對於愛客汽車的品牌信任度

• 汽車整備，溝通客人需求並連繫廠商，負責相關整備事務

• 售後服務，以誠信與熱情的服務態度，協助客戶處理用車相關問題

• 學習汽車美容技術，維護展車內外裝清潔

• 協助汽車美容中心，並接待現場客人

• 執行公司指派之交辦事項

條件要求：

• 熟悉各大汽車品牌

• 有汽車銷售經驗佳

• 熟悉內地、澳門汽車市場

高級朱古力銷售顧問 - 3名

工作說明：

• 門市營運與銷售接待：接待顧客、介紹商品與促銷活動POS操作、收銀結帳與交帳客訴處理、危機處理；

• 店務與行政管理：商品進貨、上架、陳列與庫存管理訂單處理、客服應對、熟悉ＰＯＳ機作業店內整潔與美觀維護、主管交辦事項；

• 商品管理：盤點商品及狀況系統叫貨及請購；

• 業績管理：每日回報業績報表每週客戶意見回饋。

條件要求：

• 有做過店長經驗，男女不限，澳門工作

• 具備良好的溝通能力和服務意識

• 具備團隊合作精神，能夠與同事協作完成工作任務

酒店營運總經理 - 3名

工作說明：

一、營運與策略管理

• 擬定年度營運計畫，設定明確KPI與財務目標

• 統籌酒店營運部門，確保日常營運

• 監控營收、成本與資源配置，達成預算與獲利目標

• 善用數據分析報表，持續優化經營績效

二、領導力與組織管理

• 建立高效團隊，推動跨部門合作與正向文化

• 招募、培訓與績效管理，強化員工留任與發展

• 具備卓越的人際溝通與衝突處理能力

三、顧客服務與品牌經營

• 強化顧客體驗與服務流程，提升滿意度與回訪率

• 發展品牌定位與整合行銷策略，提升品牌能見度

• 結合在地文化資源，打造差異化產品與活動

四、數位與管理系統應用

• 熟悉飯店管理系統（OPERA、PMS、POS、OTA等）

直播基地運營專員 - 3名

工作說明：

• 負責直播基地的運營管理，策劃直播內容

條件要求：

• 熱愛直播事業，對直播有一定瞭解

• 有較強的應變能力和銷售能力

• 有相關工作經驗優先

保險經紀 - 3名

公司福利：

有薪年假及病假，提供員工餐，生日會，完善培訓及晉升制度，公司為優秀職員額外購買商業養老保險。

申請方式：

有意者請將個人履歷，聯絡方式及要求待遇電郵至 hr@vangou.com 主題及附件命名為：姓名 + 申請職位

本公司對所有求職者的簡歷、證明等資料將依法予以保密。

澳門中國國際會展集團招聘

公司成⽴於 2008 年，在中國、澳⾨及其它國家擁有廣泛的業務網路和客⼾資源，以全⽅位的優質服務協助客⼾成功開拓中外市場，尤其重視開拓極具發展潛⼒的中國市場。

公司擁有開放思維、經驗豐富、專業性強的員⼯隊伍，不斷開拓國內業務及加強國外業務，把多年的運作經驗成功複製並實踐，⼀⽅⾯服務新思維下的會展⾏業專案，另⼀⽅⾯利⽤⾃身優勢，致⼒會展項⽬的創新和運營。

本公司多年來致⼒於策劃、組織、主辦及承辦各類展覽、⼤型會議、演唱會、交易服務平臺和論壇等。多年來，公司不僅積累了豐富的經驗，同時也在展覽規劃、設計、搭建和運營⽅⾯保持良好業績，具有豐富的國內外辦展、組展經驗。並為參展企業提供可靠的諮詢服務，及具品牌管理、市場策劃與落地執⾏的能⼒。針對客⼾需求，為企業制定公司宣傳資料、維繫公司形象；提供市場調查、⾏業分析、展覽計劃和參展施⼯等⼀系列有效的諮詢⽅案。

公司曾多次聯合集團旗下旅遊機構，承辦及組織內地政府及各個⾏業協會間的旅遊推廣交流活動，如 “ 魅⼒廣東 • 最美珠江西岸遊 ”、“ 2020 年珠中江陽⽂旅推廣活動 ”、“ 珠海⼀鄭州⼀⿊河 ” ⾸航儀式暨 “ 寒來暑往浪漫河海 ” 2019 珠海（ ⿊河 ）⽂化旅遊體育產品推介活動等。

其內地合作夥伴廣東電聲市場⾏銷股份有限公司是國內領先的以科技驅動的新場景體驗營銷綜合服務供應商，實現品牌的深度挖掘，助⼒品牌提升及傳播。服務上百家中外合資企業，業務覆蓋範疇多元化，為客⼾度身定制專屬的展⽰⽅式，營造品牌社交互動，建⽴多元化的消費者體驗。與多個國內知名商業廣場項⽬建⽴了長期合作關係，如華潤萬象城、廣州正佳廣場等。

隨著澳⾨與內地合作⽇益密切，經貿交流不斷融合，澳⾨和内地企業優勢互補，全⾯推進內地與澳⾨互利合作，有助協調解決澳⾨企業在內地辦展的相關審批程序。實現澳⾨企業與內地及⼤灣區企業的互聯互通，聯⼿拉動⼤灣區區域休閒娛樂發展，促進澳⾨世界旅遊休閒中⼼建設。

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會展公司總監 - 2名

工作說明：

• 參與公司各類展覽和藝術活動的創意構思、策劃、撰寫宣傳相關文案；

• 負責活動內外部溝通，監督活動進展，協調解決問題，保障活動順利開展。

條件要求：

• 瞭解會展業市場，熟悉商業專案活動流程、會務及展覽專案的執行流程

• 有一定的文字功底，思維敏捷，富有創新思維和現代藝術感

• 有國際、內地及港澳地區大型會展策劃經驗優先

3D動畫製作設計師 - 2名

工作說明：

• 執行各需求單位視覺設計與圖文編輯。

• 品牌形象規劃及商品拍攝。

• 平面設計（包含廣告／型錄／陳列物等）

• 熟美編設計、文字編排

條件要求：

• 教育背景：大學以上

• 技能：熟練掌握 Adobe Photoshop、Illustrator 等設計軟件

公司福利：

有薪年假及病假，提供員工餐，生日會，完善培訓及晉升制度，公司為優秀職員額外購買商業養老保險。

申請方式：

有意者請將個人履歷，聯絡方式及要求待遇電郵至 hr@vangou.com 主題及附件命名為：姓名 + 申請職位

本公司對所有求職者的簡歷、證明等資料將依法予以保密。

HOTEL ROYAL MACAU 澳門皇都酒店招聘

Hotel Royal Macau is an elegant luxury hotel situated on Estrada da Vitoria near the centre of Macau at the foot of the city's legendary landmark, the 174-metre-high hill, Colina da Guia. Well placed for both business and leisure travelers. Well equipped with three stylish restaurants and bar, a Fitness Centre, a swimming pool and a choice of 380 spacious guest rooms and suites over 19 floors, the Hotel Royal presents the highest standards in all areas of accommodation and service. The Hotel Royal Macau is fully equipped to host business meetings and functions accommodating up to 200 people. The opulent furnishings and graceful decor of the hotel create an ideal ambience for work or leisure, and the addition of the latest technologies and a first-class service ensure every detail of the event is a success.

1. 宴會助理銷售經理 Assistant Catering Sales Manager

招聘人數：1名

性別/年齡：男女均可

工作時間：每天9小時，含用餐時間1小時。（需配合活動安排靈活調配，周末及公眾假期如有活動需到場監督）

職位要求：

• 具備3年以上高星級酒店宴會銷售或會議活動統籌經驗，擁有穩固的本地及區域企業客戶網絡；

• 精通宴會銷售全流程，包括客戶開發、提案策劃、合約簽訂、活動執行及後續跟進，能獨立完成銷售目標；

• 擅長與客戶溝通，能準確理解客戶需求，並協調內部部門（廚房、宴會服務、工程等）確保活動順利執行；

• 具備優秀的組織與應變能力，能同時管理多個活動項目，並妥善處理現場突發情況；

• 熟悉酒店系統（如Opera, Shiji）及辦公軟件，能準備專業的銷售方案與報告。

語言/學歷：

• 流利粵語、普通話及英語（書寫及會話），能用英語進行商務洽談及方案撰寫；

• 專科或以上學歷，酒店管理、市場營銷、商務管理或相關專業優先。

2. 收益經理或助理收益經理

招聘人數：1名

性別/年齡：男女均可/45歲以下

工作時間：9：00-18：00, 含用餐時間1小時。周休一天。

職位要求：3年以上酒店預訂或銷售經驗，熟悉使用Opera PMS和Site Minder，需有OTA渠道管理經驗。

語言/學歷：專科或以上學歷（酒店管理、市場營銷、商務英語優先）／流利英語、普通話、粵語

3. 預定部經理

招聘人數：1名

性別/年齡：男女均可/45歲以下

工作時間：每天9小時（含用餐時間1小時），需輪班，周休一天

職位要求：3年以上酒店預訂經驗，熟悉使用Opera PMS和Channel Manager，具有OTA渠道管理經驗優先。

語言/學歷：專科及以上學歷（酒店管理、市場營銷、商務英語優先）/ 流利英語、普通話、粵語

4. 助理房務總監 Assistant Director of Rooms

招聘人數：1名

性別/年齡：男女均可/45歲以下

工作時間：每天9小時（含用餐時間1小時），需輪班，周休一天。

職位要求：

• 需具備5年以上四星級或以上酒店前堂部工作經驗。

• 精通酒店運營系統（如 Opera PMS），熟練使用微軟辦公軟件（Word, Excel, Power BI等）進行數據分析和報告製作；

• 能建立並監督SOP，制定服務標準；

• 能獨立處理緊急情況；

• 擅長處理各項投訴；

• 負責排班、培訓等工作。

語言/學歷：酒店管理、旅遊管理或相關專業本科及以上學歷／流利英語、普通話、粵語

Application:

To apply for this position, please send your detailed resume with recent photo and expected salary to:

Human Resources Department, Hotel Royal Macau, Estrada da Vitoria No.2-4, Macau or E-mail: personnel.roster@hotelroyal.com.mo

**All personal data collected will be treated in strict confidence and be used for recruitment purposes only**