The Swatch Group is today the largest manufacturer and distributor of finished watches in the world. The Group includes a number of famous brands such as Breguet, Blancpain, Jaquet Droz, Glashütte-Original, Omega, Longines, Rado, Tissot, Certina, Mido, Hamilton, Balmain, Swatch and Flik Flak .
O Grupo Swatch (Macau) Limitada is a wholly owned subsidiary company of The Swatch Group. When you join us, you become part of a worldwide organization committed to providing excellent services to its customers and business partners.
銷售員 Shop Sales - Swatch
Key Accountabilities:
Accountable for sales target through personal and aggressive sales approach
Assist in the day-to-day operation activities in the store
Provide extraordinary service to customers
Anticipate customers' needs and provide appropriate solutions
Candidate Profile:
Passionate about retail
Proactive, outgoing, friendly, polite, and responsible
1 year or more of retail experience
Basic English, Cantonese, and Mandarin
Client Advisor – Breguet
Key Accountabilities:
Achieve the sales objectives of the boutique.
Present the brand message in a professional manner within the boutique environment.
Provide superb customer service according to standards and proactively maintain the CRM system.
Maintain accurate, complete records and properly care for stock within the boutique.
Candidate Profile:
2 years or above luxury retail experience
Secondary and above
Good command of Cantonese, Mandarin and English
Proactive, friendly and possess excellent team spirit
Good Social Media Handling Skills (especially WeChat)
Boutique Manager - OMEGA
Key Accountabilities:
Maximize business potential of the boutique through provision of high level of customer experience and engaging sales team
Motivate and coach the team to ensure they reach their potential
Manage overall boutique operations and ensure compliance with policy and procedure
Share market insights and propose various initiatives to brand
Embody the spirit of the brand and be a role model
Candidate Profile:
10 years of experience in luxury retail industry with 3 years in managerial position
Strong CRM background - to recruit and retain loyal customers
Demonstrated coaching and people development skills
Very good command of Cantonese, English and Mandarin in both oral and written
Client Advisor - OMEGA
Key Accountabilities:
Accountable for sales target through personal and aggressive sales approach
Assist in the day-to-day operation activities in the store
Provide extraordinary service to customers
Anticipate customers' needs and provide appropriate solutions
Maintain proper visual merchandising according to corporate standards
Candidate Profile:
Secondary education with post-secondary education a plus
At least 2 years’ relevant working experience with luxury products
Pleasant, customer-oriented and a team player
Good command of spoken Cantonese and Putonghua. English a plus
Computer literate in Microsoft Office
Sales Associate - Blancpain
Key Accountabilities:
Accountable for sales target through personal and aggressive sales approach
Assist in the day-to-day operation activities in the store
Provide extraordinary service to customers
Anticipate customers' needs and provide appropriate solutions
Candidate Profile:
Secondary education with post-secondary education a plus
At least 2 years’ relevant working experience with luxury products
Pleasant, customer-oriented and a team player
Good command of spoken Cantonese and Putonghua. English a plus
Computer literate in Microsoft Office
Boutique Manager – Longines
Key Accountabilities:
Achieve sales target in both quantity and sales revenue
Study and analyze routine reports and keep track of business trends
Propose and implement sales development actions plans for each product category based on various clienteles
Responsible for promoting Flagship awareness and enhancing customer loyalty through execution of planned marketing programs
Build strong productive work teams with strong morale
Identify staff’s training needs; propose, coordinate and/or conduct training based on category specialization
Expenses control to achieve profitability goal of the Store
Implement proper visual merchandising ensuring its adherence to company guidelines, both in-the-window and in-store displays
Conduct monthly business review meetings with direct reports and communicate company information to staff concerned
Candidate Profile:
Minimum 9 years of experience in retail business, with 3 years of experience in a managerial position
Good interpersonal and communications skills
Excellent in people management and staff coaching
Critical thinking and decision-making skills
Experienced in CRM initiatives to recruit and retain VIC's
Business acumen, with good analytical skills
Experienced in objection handling
Very good command of English, Cantonese and Mandarin, both oral and written
Proficient in Microsoft Office – Word and Excel in particular
Boutique Supervisor – Longines
Key Accountabilities:
To support the Boutique Manager in implementing Brand’s mission & managing the store
Optimize sales through effective implementation of business strategies set by the company or Boutique Manager
Assist the Boutique Manager to achieve both the sales and non-sales objectives
Provide sales supervision in the selling floor and monitor the services standard in the premises
Keep good stock management and merchandising display in shop
Take charge of the general boutique administration to keep the operation runs smoothly
Candidate Profile:
4 - 6 years of experience in related field and at least 1 year in supervisory level
Good sales and communication skills and complaint handling skills
Good command of Cantonese and Mandarin and English
Knowledge in Microsoft Office
Client Advisor – Longines
Key Accountabilities
Achieve sales objectives, present the brand message in a professional manner in the store environment.
Provide superb customer services as per standards & pro-actively maintain the CRM system.
Maintain accurate and complete record and take good care of stock in the store.
Pro-actively take up various aspects of store operation duties.
Ensure and implement proper visual merchandising.
Candidate Profile:
2 years of experience in retail business
Good sales and interpersonal skills
Good command of spoken Cantonese and Mandarin, capable of speaking basic English
Basic computer knowledge
Application channel 申請方式：
We offer an attractive remuneration package and benefits to the successful candidate, including medical insurance that covers the employee and their children.
Interested candidate, please email your resume along with your current and expected salary to HR: recruit.macau@mo.swatchgroup.com