The Swatch Group is today the largest manufacturer and distributor of finished watches in the world. The Group includes a number of famous brands such as Breguet, Blancpain, Jaquet Droz, Glashütte-Original, Omega, Longines, Rado, Tissot, Certina, Mido, Hamilton, Balmain, Swatch and Flik Flak .
O Grupo Swatch (Macau) Limitada is a wholly owned subsidiary company of The Swatch Group. When you join us, you become part of a worldwide organization committed to providing excellent services to its customers and business partners.
Boutique Manager - OMEGA
Key Accountabilities:
Maximize business potential of the boutique through provision of high level of customer experience and engaging sales team
Motivate and coach the team to ensure they reach their potential
Manage overall boutique operations and ensure compliance with policy and procedure
Share market insights and propose various initiatives to brand
Embody the spirit of the brand and be a role model
Candidate Profile:
10 years of experience in luxury retail industry with 3 years in managerial position
Strong CRM background - to recruit and retain loyal customers
Demonstrated coaching and people development skills
Very good command of Cantonese, English and Mandarin in both oral and written
Boutique Supervisor – Blancpain
Key Accountabilities:
To assist the Boutique Manager to manage the sales, operations, and staff development areas for the boutique to achieve maximum profitability, compliance with company procedures, and excellence in customer service, while building brand image
Candidate Profile:
Secondary school and above;
At least 4 years working experience in luxury retail;
Good skills in Microsoft Office and email handling;
Good command of Cantonese, Mandarin and English.
Boutique Manager – Longines
Key Accountabilities:
Responsible for target achievement.
Supervise whole team in a shop.
Manage overall the Store operations.
Performance management: Motivate & coach shop staff to achieve the sales & non-sales objectives of the Store with good team spirit.
Be positive and report regularly to superiors if there is any feedback from frontline for update company policy or workflow.
Provides input and advice to automatic replenishment system users based on current sales trends and warehouse factors.
Ensure and implement proper/update visual merchandising including all related fixture & furniture & equipment according to company guidelines, both in the window and in-store displays.
Monitor the enhancement of Customer Relationship Management system of the shop.
Candidate Profile:
6 years of relevant experience; 2 years of supervisory experience in retail business
Good sales and interpersonal skills
Good command of spoken Cantonese and Mandarin, capable of speaking basic English
Basic computer knowledge
Client Advisor – Longines
Key Accountabilities:
Achieve sales objectives, present the brand message in a professional manner in the store environment.
Provide superb customer services as per standards & pro-actively maintain the CRM system.
Maintain accurate and complete record and take good care of stock in the store.
Pro-actively take up various aspects of store operation duties.
Ensure and implement proper visual merchandising.
Candidate Profile:
2 years of experience in retail business
Good sales and interpersonal skills
Good command of spoken Cantonese and Mandarin, capable of speaking basic English
Basic computer knowledge
Application channel申請方式：
We offer an attractive remuneration package and benefits to the successful candidate, including medical insurance that covers the employee and their children.
Interested candidate, please email your resume along with your current and expected salary to HR: recruit.macau@mo.swatchgroup.com