CROWNE PLAZA MACAU 澳門皇冠假日酒店招聘

Executive Office 行政辦公室

• Hotel Manager (Coloane) 酒店經理(路環地區)

Sales & Marketing 市場銷售部

• Sales Manager 銷售經理

• Assistant Sales Manager 銷售副經理

Engineering 工程部

• Technician 工程技工

Food & Beverage 餐飲部

• Executive Chef 行政總廚

• Executive Western Chef 西餐行政總廚

• Part-time Banquet Waiter (Coloane) 兼職宴會服務員(路環地區) (時薪高達$60)

Front Office 前廳部

• Duty Manager 值班經理

• Assistant Duty Manager 值班副經理

• Front Desk Supervisor 前台主管

• Driver 司機

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 

• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer:

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://careers.ihg.com/en/ to find out more about us.

現誠邀本澳居民申請以上職位，有意者可將個人履歷、近照和薪金要求電郵至：careers@crowneplazamacau.com 申請者所提供之個人資料將絕對保密及僅作招聘用途，如有疑問請致電：（853）8590 8066

Interested parties, please send the resume to careers@crowneplazamacau.com

For enquiries, please contact us at（853）8590 8066. The positions are applicable for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.

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APPLY NOW 快速預約面試：

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Stewarding Supervisor 管事主任 (5 days work per week每週5天工作)

Responsibilities:

• Manage the stewarding team and keep all kitchen tools and equipment clean and well-maintained according to hotel hygiene standards.

• Supervise and guide staff, assign tasks efficiently, and ensure smooth and effective cleaning and support operations.

• Regularly check inventory of tableware, glassware, and kitchen equipment, replenish supplies as needed, and control breakage or loss.

• Coordinate with the kitchen, restaurant, and other departments to ensure timely supply of clean tableware to meet operational needs.

• Develop and implement cleaning schedules and hygiene standards to comply with food safety regulations.

• Train and assess new staff to improve team skills and service awareness.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years in industry experience, minimum 1 years as Steward

• Positive work attitude, proactive, team player, and responsible

• Good hygiene habits and a passion for cooking

• Good communication skills, fluent Cantonese/Mandarin, and basic English

• Shift work required

• Macau residents only

職責：

• 管理管事部日常運作，確保餐具、廚具和設備清潔、消毒及保養符合衛生標準。

• 指導員工工作流程，分配任務，確保清潔和後勤工作高效完成。

• 定期檢查庫存，補充餐具和設備，並控制損耗。

• 與廚房、餐廳等部門溝通，確保餐具供應及時，滿足需求。

• 制定並執行清潔計劃和衛生標準，符合食品安全法規。

• 培訓新員工並進行考核，提升團隊技能和服務意識。

要求：

• 中專或酒店或相關领域

• 具有2年工作經驗，至少要有1年的管事工作經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Concierge Supervisor 禮賓主管 (5 days work per week)

Responsibilities:

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent oral and written skills in English & Chinese

• Excellent interpersonal & communication skills

• Good presentation, influencing skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Public Area Supervisor 公眾區域主管 (5 days work per week)

Responsibilities: 

• Patrol public areas to ensure cleanliness meets hotel standards, while maintaining guest satisfaction and compliance with hotel policies

• Rotate through housekeeping duties, focusing on cleaning and maintaining carpets, upholstery, and hard floors

• Perform periodic deep cleaning of assigned restaurants, offices, and public areas—including carpets, chandeliers, ceilings, AC grills, and hard-to-reach fixtures—alongside daily cleaning duties

• To ensure cleaning equipment is in order and stored appropriately

Requirements:

• At least 2 years relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Familiarity Housekeeping chemicals and cleaning SOP

• Good communication and interpersonal skills, and a customer-oriented approach

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

VIP Club Agent 行政樓層接待員 (5 days work per week)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• F&B operation experience is an advantage

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Dim Sum Cook 點心師傅 (每週5天工作) 

職責:

• 準備食材

• 製作點心；確保每道點心的品質和口感達到高標準

• 掌握並維護廚房的衛生和安全標準，確保工作環境整潔、安全

• 不斷改良和創新點心菜單

• 協助廚房其他工作人員，確保整個廚房運作順暢

要求:

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話

• 需輪班工作

• 澳門居民優先

申請詳請：

如有意申請以上職位，閣下可：

• 將履歷電郵至：Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

• 於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。 

Bartender 調酒員 (5 working days per week)

Responsibilities:

• Introduce beverages to guests and make recommendations

• Assist with daily restaurant operations and provide efficient table service for guests.

• Keep bar equipment in good and clean condition.

• Possess knowledge and skills in preparing alcoholic and non-alcoholic beverages.

• Required to work on shifts.

Requirements:

• Minimum of 2 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Good communication skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Guest Relation Officer 資深/賓客關係主任 (5 days work per week)

Responsibilities:

• Welcome and assist guests upon arrival.

• Ensure guest concerns are handled professionally and efficiently.

• Support Front Desk operations during critical guest flow time.

• Guide guests through their stay for a smooth experience.

• Follow up on loyalty/VIP guest issues with relevant teams.

Requirements:

• Diploma or Degree preferably in hospitality or related field.

• PMS and Office software knowledge.

• Excellent oral and written skills in English & Chinese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Western Commis 西廚廚師助理 (5 days work per week)

Responsibilities:

• Assist the chef in keeping the kitchen running smoothly and ensuring timely service.

• Participates in making food requisitions.

• Works in all areas of food preparation as and when directed.

• Assists the kitchen chef in planning and organizing the section assigned to.

Requirements:

• High school

• Perfect knowledge of HACCP guidelines

• Communication skills for all levels of talent/guests, confident

• Confidently able to resolve problems

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant Reception Manager 接待處助理經理 (5 days work per week)

Responsibilities:

• In charge of daily front desk operations for arrivals and departures including for room assignment for groups

• Training, coaching new staff and leading the reception team to achieve KPIs and ensuring service and procedures are meet with standards

• Setting performance standards, monitoring staff adherence to policies, and conducting probation and annual performance reviews

• Handling internal and external emails for guest enquiries and issues

• Coordinate with other department for group arrivals and monitor room status

• Prepare departmental and monthly reports

Requirements:

• Minimum 1 Years’ experience in 5 star Luxury Hospitality required

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 領班 (每週5天工作) 

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程

• 做好准备、服务和理解菜单的内容

• 全力解決客人的投訴，並負責將所有投訴進行記錄和跟進解決

• 遵守酒店政策、程序和服務標準

要求：

• 具1年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Western Demi Chef西廚領班 (每週5天工作)

職責：

• 根據酒店和品牌定義的烹飪方法和加工方式生產並呈現菜餚

• 確保食物出品的高標準，並在正確的溫度下完美呈現

• 依照飯店規條，可能需要收貨、檢查和儲存貨物

• 始終遵守HACCP的要求，確保工作場所保持清潔和食品安全 

要求：

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Assistant Housekeeper 客房部副主管 (5 days work per week)

Job Responsibilities:

• To assist the Executive Housekeeper led the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives

• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs

• Inspect all responsible areas daily and take corrective measures in order to meet brand standards in terms of cleanliness, maintenance and supply

• Coordinate Housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner

• Cleanliness and presence of guestrooms and public area

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Room Attendant 房務員 (每週 5 天工作)

職責：

• 負責客房、浴室和相關區域的產品能符合飯店的清潔和規定標準及為客人提供高品質服務

• 服從主管的指示，先整理緊急的房間

• 依標準每天整理客房，及時補充消費物品及易耗品

要求：

• 酒店或相關領域的證書或文憑

• 一年以上在客房的服務經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Public Area Attendant 公眾區域清潔員 (每週 5 天工作)

職責：

• 做好客房部基礎工作運轉，依照飯店的標準清洗地毯、硬地面和家具

• 小心使用機器，及時清潔機器

• 及時清潔責任區域並隨時保持其整潔

• 在日常工作中參加清洗餐廳、辦公室、公共區域地毯的工作，同時打掃吊燈、天花板，空調架或其他死角的衛生

要求：

• 從事過相關領域，有類似工作經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Beauty Therapist 美容師 (每週 5 天工作)

職責：

• 掌握 SPA 和設施所有方面的知識，以確保客人獲得準確信息，及以完整細節回應客人的詢問

• 完成所有的按摩、身體治療和美容服務，如同認證或培訓時所接受的服務品質

• 協助會員和客人使用桑拿、蒸氣、體驗淋浴等

• 任何時候保持清潔和整潔的工作環境，確保對身體治療的設備和個人設備處於安全正常運作狀態

• 在治療室保持適當的專業物品、毛巾和其他用品的供應

要求：

• 具備相關領域文憑或學歷

• 從事過相關領域，有類似工作經驗

• 良好的中文和英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Stewarding Attendant 管事員 (每週 5 天工作)

職責：

• 務必遵守 HACCP 的規定，確保工作場所保持乾淨整潔和消耗品安全

• 確保遵守所使用設備的使用說明和安全指南

• 檢查並保持垃圾房（乾濕）衛生標準

• 直接報告管事主管

• 了解部門所有化學物品及用途

要求：

• 良好的中文溝通能力和簡單的英文溝通能力

• 具備工作熱情

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sr./Guest Service Agent 前堂接待員 (5 days work per week)

Job Responsibilities:

• Manage the check-in and check-out process

• Provide front of the house guest services to guests

• Attend to all arriving and departing guests

• Maintain and update guests’ profiles accurately

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction

Requirements:

• Diploma or above in hospitality management

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sales 銷售員 (5 days work per week)

Job Responsibilities:

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Provides direction on, and conducts market research and analysis

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Requirements:

• Diploma or above in hospitality management

• Minimum of 2 years Sales management experience

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Chopper Cook 中餐砧板廚師 (每週 5 天工作)

職責：

• 負責中廚出品的日常切配工作

• 控制食材成本及減少消耗量

• 協助烹調食物並保持高標準的廚房衛生

• 提供優質餐飲與服務予客戶，保持食物水準

• 協助廚房一切目標、程序符合公司標準

要求：

• 具 1 年或以上相關砧板經驗，酒店餐廳廚房經驗優先考慮

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Food & Beverage Server 餐飲服務員 (每週 5 天工作)

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程。

• 做好准备、服务和理解菜单的内容。

• 遵守酒店政策、程序和服務標準

要求：

• 具 1 年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sales Executive 銷售主任 (5 days work per week)

Responsibilities:

• With Sales Manager plan sales strategy and implement tactics to achieve budget.

• Establish new business and maintain existing business accounts through the preparation and execution of action plans.

• Entertain prospects and existing key accounts with the view to sustain business and generate further sales.

• Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.

• Achieve monthly budget goals and new business targets.

Requirements:

• Minimum of 2 years Sales management experience

• A strong understanding of overall hotel business

• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

• Strong oral and written communication skills in English & Chinese

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Relation Supervisor 賓客關係主管 (5 days work per week)

Responsibilities:

• Most of the times station at the lobby to greet guests

• To assign and instruct Guest Service Officer, Operators and Bell Attendants in details of work

• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.

• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution

• To stay up-to-date on Macau's happenings and provide guests with timely, helpful, and friendly responses

• Closely supervises operations and suggests ways to improve service

Requirements:

• High school diploma

• At least 1 year relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Floor Supervisor 樓層督導員 (5 days work per week)

Responsibilities:

• Assign daily work schedules to ensure efficient use of time and resources

• Supervise Room Attendants and inspect rooms and service areas to ensure they meet the hotel's cleanliness and maintenance standards.

• Maintain clean guestrooms and ensure guests are satisfied by following the hotel’s standards

• Prepare daily work sheet for room Attendants

• Maintain accurate records and storage of lost and found items

Requirements:

• College degree or above

• Least 2 years relevant experience in the hotel industry, preferably with a strong background in housekeeping and supervision

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Order Taker 接單員 (5 days work per week)

Responsibilities:

• Handles communication between housekeeping and other departments for guest needs and staff matters.

• Answers and makes phone calls.

• Drafts routine or simple correspondence for the Executive Housekeeper as assigned.

• Records and reports missing, broken, or damaged items; coordinates repairs with engineering.

• Types or feeds into computer inventory reports of all Housekeeping supplies and equipment.

• Maintains a logbook for lost and found items and recommends for disposal at appropriate time.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Skill to communicate and coordinate

• Good oral and written skills in English & Chinese

• Microsoft Office (Work and Excel)

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

辦公室助理 Office Assistant

主要職責：

• 履行接待處職責，包括管理會議室預訂、處理來電、迎接客人、安排快遞服務以及辦公設備維護服務

• 負責一般辦公室的茶水工作，確保茶水間整潔，確保茶水間日常用品充足。

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件，銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助監控辦公設備的庫存

• 協助處理各類辦公設備的採購事宜

• 處理其他臨時委派的工作

職位要求：

• 高中畢業或以上學歷

• 具備三年相關工作經驗者優先考慮

• 能操流利廣東話

• 具備基本英語能力、熟悉電腦操作及中文輸入法

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• 工作服裝及儀表需素雅、莊重、整潔

Interested parties please fill up the job application with expected salary to jobs@ponte16.com.mo.

Reception Supervisor 前堂主管 (5 days work per week)

Responsibilities:

• Assist in managing the daily operations of the front office, including reception, concierge services, and room allocation.

• Train and guide front office staff to enhance service quality and efficiency.

• Handle guests' special requests, complaints, or unexpected situations, and resolve issues promptly.

• Supervise and manage the check-in and check-out processes to ensure they are efficient and accurate.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Excellent oral and written skills in English & Chinese.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Technician 資深/工程技工 (每週5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 定期進行設備設施維修、保養，保證設備設施的良好運行；

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

職位要求：

• 需具備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5 days work per week)

Responsibilities:

• Report work updates to the Assistant Director of Engineering and Duty Engineer.

• Lead equipment maintenance, emergency repairs, and talent training.

• Supervise and train associates, ensuring tasks are completed on time with quality checks.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 3 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Sound judgment, and strong decision-making, problem-solving and follow up skills

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Property Manager (Ref : SPROPMGR)

Job Description:

• Assistant to Director of Property Management to manage all aspects of assigned properties

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.

• Risk Management on insurance, crisis preparedness and avoidance

• Legal Department on government regulation and legal matters at the property level

• Human Resources on employment related issues

• Procurement on project management and contractor performance to ensure all projects are completed timely and accurately

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirement:

• Degree holder in Property / Housing / Real Estate Management or equivalent

• At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops

• Customer-oriented, with excellent interpersonal and communication skill

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Application:

Interested parties please fill up the job application with expected salary to

jobs@ponte16.com.mo

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 安保經理

• 合規經理

• 實習生

• 2026年秋季校園招聘（綜合基礎崗）

• 2026年秋季校園招聘（信息科技崗）

• 司庫分析員

• 司庫交易員

---

安保經理

職位要求：

• 具兩年及以上安保相關工作經驗，熟悉安保、消防設備等範疇知識；

• 具良好的學習能力、報告撰寫能力、溝通能力及團隊合作精神；

• 具有責任心、較高的紀律性及警覺性；

• 須通過銀行制定的體能測試；

• 能接受非工作時間回行處理突發情況；

• 具紀律部隊工作經驗者優先考慮。

工作職責：

• 負責跟進執行各項安保、消防安全、電子監控等相關工作；

• 負責監督安保人員報告可疑情況及緊急狀況聯絡；

• 保持與治安警察局、司法警察局和消防局的緊密聯繫，按需提供協助；

• 協助制定和落實安保及消防安全相關管理制度和計劃；

• 協助制定和落實銀行安保設備的管理、維護及保養工作；

• 完成上級交辦的其他工作。

合規經理

職位要求：

• 具法律等相關專業學士或以上學歷，具備澳門執業律師資格者優先考慮；

• 具三年或以上金融業法律事務、合規管理等相關工作經驗，或律師事務所金融法律服務工作經驗；

• 了解本澳民商事法律、金融監管相關法律法規，熟悉本地司法實踐與監管政策，具備獨立開展合同審查、訴訟跟進處理及提供法律意見等專業能力；

• 具備良好中英文溝通和書寫能力，掌握葡語者優先考慮。

工作職責：

• 負責處理銀行法律事務，防範法律風險；

• 跟進及處理訴訟仲裁案件，並為銀行業務法律問題出具專業法律意見；

• 跟進合同文本的法律審查，識別並防範合同法律風險；

• 跟進外聘律師管理，確保外部法律資源的有效利用；

• 完成上級交辦的其他工作。

實習生

職位要求：

• 持有效澳門居民身份證；

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 具高中畢業或以上學歷，為大專院校在讀或畢業學生；

• 熟悉中、英文輸入法及電腦操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 主要負責在各營業網點或部門提供支援性工作，如客戶服務、文書處理、數據整理、檔案歸納、電話外呼等。

2026年秋季校園招聘（綜合基礎崗）

招聘對象：2025年1月1日至2026年7月31日之應屆畢業生

職位要求：

• 能流暢使用粵語交流；

• 具經濟金融、財務會計、管理等學位，或具碩士研究生及以上學歷者，同等條件下優先考慮。

工作職責：

• 根據銀行發展戰略目標，於營業網點或業務部門開展工作，協助支持拓展銀行業務及完成各項任務指標；

• 協助對各類業務進行資料收集、整理及撰寫報告等工作；

• 熟悉銀行產品和服務，協助為客戶解決問題、處理客戶投訴等相關工作；

• 遵守銀行相關法規和內部規定，確保工作的合規性；

• 承辦銀行交辦的其他工作。

2026年秋季校園招聘（信息科技崗）

招聘對象：2025年1月1日至2026年7月31日之應屆畢業生

職位要求：

• 具計算機或相關專業大學本科及以上學歷，具碩士研究生及以上學歷者，同等條件下優先考慮；

• 具計算機程式設計語言（如：Java，JavaScript，C，C++，PHP等）的應用能力，或具應用系統開發經歷者，同等條件下優先考慮。

工作職責：

• 協助跟進銀行應用系統的需求分析、功能設計、研究，引入市場上成熟的科技產品及系統；

• 參與銀行、外部技術供應商協調，推進銀行應用系統的研發、測試及投產；

• 協助各類應用系統、資料分析平台的日常維護、故障跟進及性能優化工作；

• 定期跟蹤外部資訊科技的發展趨勢，為銀行業務創新提供意見和技術解決方案；

• 維護網路安全，監控及保障系統安全運作；

• 承辦銀行交辦的其他工作。

司庫分析員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責監測、計量和評估銀行流動性、利率匯率等相關風險狀況，確保符合監管要求和內部政策；

• 制定和完善資產負債相關風險管理制度、流程和應急計劃，組織開展壓力測試和應急演練；

• 負責銀行資本管理，監測、計量和評估銀行資本充足情況，開展銀行內部資本充足評估程序(ICAAP)，確保符合監管要求和內部政策；

• 編制銀行年度資本規劃，監測規劃執行等情況；

• 負責司庫業務風險管理，監測、計量和評估司庫業務風險狀況，確保符合監管和內部管理要求；

• 制定和完善司庫業務相關風控合規制度和流程，開展反洗錢盡調工作，確保符合管理要求；

• 負責上級交辦的其他工作事項。

司庫交易員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責銀行債券投資，一級市場認購和二級市場債券交易工作；

• 負責銀行債券投資組合管理，動態平衡組合結構，監測、計量和評估投資組合風險，開展投後監控工作，持續跟蹤投資標的、信用主體和相關市場發展情況；

• 負責銀行流動性管理，綜合運用貨幣市場和外匯市場工具，開展資金頭寸和流動性管理，編制和執行資金計劃；

• 負責開展高流動性組合管理，動態調節組合結構，確保符合監管要求和內部政策；

• 開拓和維護資金交易網絡，持續完善流動性管理渠道；

• 負責上級交辦的其他工作事項。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

會計部Finance & Accounts

1. 主任 - 企業報告 Supervisor - Corporate Reporting

2. 主任 - 辦公室行政 Supervisor - Office Administration

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賬房 Cage

1. 總監 - 賬房營運 Director - Cage Operations

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疏濬部 Dredging Department

1. 工程組助理員 Dredging Works Assistant

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審計部 Internal Audit

1. 高級經理 - 內部審計 Senior Manager - Internal Audit

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轎車服務 Limousine Services

1. 司機 - 轎車服務 Driver - Limousine Services

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水療及康體部 Spa & Recreation

1. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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貴賓服務部 VIP Services

1. 助理經理 - 貴賓服務 Assistant Manager - VIP Services

2. 主任 - 貴賓服務 Executive - VIP Services

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供應鏈 (營運及服務) Supply Chain (Operations & Services)

1. 經理 - 供應鏈 (食品及飲料) Manager - Supply Chain (Food & Beverage)

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 臻尚業務拓展 Manager - Business Development

2. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

3. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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酒店營運部 Hotel Operations

1. 助理禮賓司Assistant Chief Concierge

2. 行政主任 - 酒店營運 Administrator - Hotel Operations

3. 服務員 - 前台Agent - Front Office

4. 禮賓大使Greeter

5. 門前服務員 Doorman

6. 服務員 - 衣帽間 Attendant - Cloak Room

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

廣發銀行澳門分行社會招聘

廣發銀行澳門分行成立於1993年，秉承“扎根澳門、服務澳門”及“以人為本、尊重人才、善用人才”的經營管理理念，在不斷拓展業務的同時，注重專業金融人才的培養，支持澳門金融業發展，近年在工程建設金融服務、移動支付及消費金融等方面亮點紛呈。

現本行因業務拓展的需要，面向全澳招賢納士，本行將提供具有市場競爭力的薪酬福利和良好的職業發展空間！

營業網點 櫃員（2人）

工作職責

• 負責櫃檯各項現金或其他交易業務，向客戶介紹銀行產品等。

任職要求

• 大學或以上學歷，具備2年及以上與擬聘崗位相關的從業經歷；

• 知曉網點廳堂崗位業務流程和服務規範，掌握經濟、金融知識及銀行、證券、基金、保險等金融產品知識；

• 具備較強的責任心，能獨立完成客戶開發和維護工作。

專業要求

• 經濟金融、工商管理、會計等相關專業，具備相關資格證書將優先考慮，包括但不限於CFP、CFA、FRM、保險銷售資格等。

工作地點：澳門

招聘信息發佈時長：2025年8月19日至2026年2月19日

營業網點 客戶經理（2人）

工作職責

• 負責客戶拓展與日常維護工作，提供財富咨詢、投資建議與理財規劃等財富管理服務；

• 負責財富產品的營銷、交叉營銷其他產品，完成各類銷售任務指標；

• 負責充分整合挖掘各類資源，積極拓展優質客戶；

• 負責確保合規銷售確保銷售環節與業務發展的合規性，杜絕違規銷售行為。

任職要求

• 大學或以上學歷，具備2年及以上與擬聘崗位相關的從業經歷；

• 熟知網點廳堂崗位業務流程和服務規範，熟練掌握經濟、金融知識及銀行、證券、基金、保險等金融產品知識；

• 具備較強的責任心，能獨立完成客戶開發和維護工作。

專業要求

• 經濟金融、工商管理、會計等相關專業，具備相關資格證書將優先考慮，包括但不限於CFP、CFA、FRM、保險銷售資格等。

工作地點：澳門

招聘信息發佈時長：2025年3月26日至2025年9月26日

金融同業部 （總監/資深交易員/高級交易員/中級交易員/交易員）（1-2人）

崗位職責

• 負責制定并組織實施分行託管業務的中長期發展規劃，年度發展策略和經營計劃；

• 負責分行資產託管業務的營銷及運行管理；

• 負責託管系統的建設及優化；

• 負責託管業務創新和產品開發；

• 負責總行轉授權分行辦理資產託管業務，履行資產託管人職責，安全保管受託資產；

• 負責辦理託管資產的各類結算、資金清算、資產保管、會計核算、資產估值、稅務及信息披露工作，為託管客戶提供託管報告等；

• 負責託管業務相關操作流程、業務指引和制度建設和產品創新等；

• 承辦總行及分行交辦與部門職責相關的其他工作。

任職資格要求

• 大學本科或以上學歷，主修財務、金融、工商管理或相關專業；

• 需具3年或以上金融機構相關崗位工作經驗，有資產託管、投資銀行業務（債券承銷）經驗者優先；

• 需熟悉資產託管相關法律法規，具備良好的組織協調能力、溝通交流能力、數據分析能力、抗壓能力及較強的工作責任心和工作計劃性；

• 具備金融、證券、基金等行業背景知識和相關專業資格證書優先；

• 廣東話、普通話溝通能力良好；

• 符合本行任職回避等員工招聘有關規定。

專業要求

• 財務、金融、會計、工商管理或相關專業，具備相應專業資格證書，有同業託管工作經驗，成功營銷重點託管業務案例或參與過投行債券承銷重點業務案例經驗者優先。

工作地點：澳門

招聘信息發佈時長：2025年3月26日至2025年9月26日

零售金融部 產品經理（1人）

工作職責

• 負責銀行零售金融產品的設計、開發、推廣及全生命週期管理，財富管理體系搭建，跨境理財產品研發與組合配置，高淨值客戶全生命週期管理，保費融資等複雜業務方案設計，基金/保險產品全流程管理。

任職要求

• 大學或以上學歷，具備2年及以上與擬聘崗位相關的從業經歷；

• 熟悉產品開發流程，能撰寫產品方案、設計產品功能需求及制定定價策略；

• 熟悉EXCEL、SQL等工具進行數據分析；

• 具證券、基金、債券、保險等金融產品知識；

• 具參與項目管理經驗，具較好溝通協調能力；

• 適應快節奏工作，具備較強的責任心，能獨立完成客戶開發和維護工作。

專業要求

具備相關資格證書將優先考慮，包括但不限於CFP、CFA、FRM、保險銷售資格等。

工作地點：澳門

招聘信息發佈時長：2025年5月6日至2025年11月6日。

運營部 高級主管/主管/主辦崗（2人）

崗位職責

• 負責銀行日常業務的後臺管理與操作，制定完善有關業務制度及流程，整理相關業務文件及業務數據；

• 負責處理部門內部綜合事務處理，包括現金與憑證管理，查詢及證明類業務處理等；

• 受理各營業網點和前線部門的業務咨詢，協助為前臺部門提供支援及服務；

• 負責代理行賬戶對賬；完成部門負責人佈置的其他工作任務。

任職資格要求

• 大學本科或以上學歷，金融、經濟、會計等財經類專業優先，有金融機構工作經驗優先；

• 應聘高級主管需具有4年（含）以上相關工作經驗，應聘主管需具有3年（含）以上相關工作經驗，應聘主辦需具有2年（含）以上相關工作經驗，熟悉銀行支付結算、賬戶管理、現金管理、資金清算等工作流程；

• 具備良好的英語閱讀、寫作能力，熟悉電腦及常用辦公軟件操作，符合本行任職回避等員工招聘有關規定。

專業要求

• 金融、經濟、會計等財經類專業優先，有金融機構工作經驗優先。

工作地點：澳門

招聘信息發佈時長：2025年7月31日至2026年1月31日

法律與合規部 主管/主辦崗（1人）

崗位職責

• 負責分行許可權範圍內經濟責任審計、離任審計等工作。制定分行年度內部審計計劃，組織開展各項審計工作，履行行內第三道防線職責；

• 擬定審計方案，起草審計報告和管理建議書等審計報告；

• 根據總行審計條線要求，開展風險預警線索核查；

• 牽頭審計發現問題整改追蹤管理工作；

• 定期進行每季度及年度的非現場審計檢測資料報送；

• 配合總行或區域審計中心對分行開展審計專案的後勤保障工作；

• 負責行內審計制度的修改等。

任職資格要求

• 大學本科或以上學歷，具有銀行內部審計管理經驗，熟悉會計準則和財務報表、具備一定的數據分析能力，獨立清晰表達審計發現和建議，擁有識別和管理風險的能力，能夠持續學習以適應快速變化的審計環境。

• 應聘主管需具有4年（含）以上相關工作經驗，應聘主辦需具有2年（含）以上相關工作經驗，良好的中英文閱讀、寫作能力，符合本行任職回避等員工招聘有關規定。

專業要求

審計、金融或經濟等相關專業，有內審工作經驗優先；

工作地點：澳門

招聘信息發佈時長：2025年7月31日至2026年1月31日

申請方式：

有意者可將履歷電郵至：jobs@cgbchina.com.mo

MELCO 新濠博亞娛樂有限公司澳門招聘

新濠博亞娛樂有限公司（「新濠」）為一家於亞洲及歐洲區發展、擁有及經營綜合娛樂度假村業務的公司。

2006年12月19日，新濠成功在美國納斯達克證劵市場上市（股票代號：MPEL），集資超過11.4億美元。根據Renaissance Capital以及IPOhome.com資料顯示，該次上市活動為美國2006年第四大招股活動。2011年12月7日，新濠在香港聯合交易所主板作雙重上市（股票代號：6883）。2015年7月3日，新濠自願撤銷於香港聯合交易所之上市地位。2016年5月，新濠國際發展有限公司（「新濠國際」）成為新濠之單一最大股東。及至2017年4月6日，新濠在納斯達克上市的股票代號改為「MLCO」，公司亦正式展開其全新蛻變歷程。

透過與世界知名品牌合作，新濠開創革新的產品及完善的服務，致力為廣泛的客戶群提供最佳的休閒娛樂體驗，並銳意成為區內博彩業的領導者。新濠現正朝著此目標進發，發展及規劃多個項目。

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Food & Beverage

• Chef de Cuisine

• Assistant Director, Food & Beverage（SC）

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Supply Chain

• Assistant Director, Supply Chain

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Entertainment

• Manager, Aquatics & Attractions Safety

• Manager, Technical Operations (Special Effects)

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Finance

• Senior Manager, IT Finance

• Manager, Financial Planning & Analysis - Data Management

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Information Security

• Analyst, Information Security (Compliance)

• Senior Analyst, Information Security (App & Infra Risk Management)

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Marketing

• Manager, Resorts Marketing Campaigns and Programs

• Senior Manager, Brand Strategy

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Strategy and Analytics

• Senior Manager, AI & Data Science

• Manager, AI & Data Science

Application:

Interested parties, please apply via:

https://melcoresorts.wd3.myworkdayjobs.com/en-US/career

CHINA CONSTRUCTION BANK 中國建設銀行 (澳門分行) 招聘

中國建設銀行澳門分行是中國建設銀行的境外分支機構，現有八間支行，提供多元化的商務及零售銀行產品及服務。

個人銀行方面，本行提供傳統櫃檯服務、外匯及現金交易服務，並設有配合客戶理財需要的存款、貸款、投資、綜合理財、保險、人民幣服務及電子理財服務。

商務銀行方面，本行提供各種貿易融資、商業定期貸款、流動資金貸款、網上商業銀行及銀團貸款。

中國建設銀行澳門分行於澳門註冊並由澳門金融管理局監管。

瀏覽更多：mo.ccb.com

營運管理部

文員

主要職責：

• 為部門提供文書和行政處理

• 處理日常票據交換服務

• 回復法院信件

• 完成審計事務所等銀行詢證函

• 準備每日和月度報告

• 執行檔掃描歸檔工作

• 管理客戶通知書

• 處理每日Novation報告資料的交叉核對工作(每日工作時間為07:00-16:00)

職位要求：

• 大學或以上學歷

• 至少1年銀行業相關工作經驗

• 星期六/日放假，所有假期需上班

• 積極主動、有責任心且能夠在壓力下工作

• 熟練使用Microsoft Word和Excel

Operations

Operations Representative

Job Descriptions:

• To provide clerical and administrative support to department

• To handle the daily cheque clearing job

• To reply court letter

• To complete bank confirmation from client’s auditor

• To prepare daily and monthly reports

• To perform doc scanning

• To manage client’s advice for mailing

• To handle the Novation daily report data cross check (Daily Working hours: 07:00-16:00)

Qualification:

• University or above.

• Minimum 1 year’s banking experience.

• Must report for duty on all holidays except Sat/Sun

• Self-motivated, accountable and able to work under pressure.

• Proficient in MS Word and Excel.

• Good communication skills in both English, Cantonese & Mandarin

Please check out our career opportunities at mo.ccb.com.

To apply, please send your full resume with expected salary via recruitmacau@mo.ccb.com or fax to 8291-1804

All applications received will be used for employment-related purpose only.

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

Chanel Limitada 澳門招聘

Company Overview

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

• Exceptional creation and client experience

• Nurturing human potential

• Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

1. Tailor 改衣師

2. Head of Boutique, Watches and Fine Jewelry

3. Fashion Advisor

4. Beauty Advisor 美容顧問

5. High End Manager, Watches and Fine Jewelry

6. Boutique Supervisor, Watches and Fine Jewelry

7. Deputy Head of Boutique, Fashion

8. Part-time Fashion Advisor

O Grupo Swatch (Macau) Limitada 澳門招聘

The Swatch Group is today the largest manufacturer and distributor of finished watches in the world. The Group includes a number of famous brands such as Breguet, Blancpain, Jaquet Droz, Glashütte-Original, Omega, Longines, Rado, Tissot, Certina, Mido, Hamilton, Balmain, Swatch and Flik Flak .

O Grupo Swatch (Macau) Limitada is a wholly owned subsidiary company of The Swatch Group. When you join us, you become part of a worldwide organization committed to providing excellent services to its customers and business partners.

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About Rado

Rado is known as the Master of Materials for the way it has revolutionised traditional watchmaking, leading the industry by introducing high-tech ceramic, ultra-light high-tech ceramic, colourful high-tech ceramic and CeramosTM to its design-led collections. An award-winning designer with numerous prestigious international prizes to its name and considered the most forward-thinking design player in the watch industry today, Rado has always been a pioneer and leader, setting the standard and raising the bar.

Rado is always on the lookout for new and innovative ideas – and the talent needed to bring them to life. We look forward to your application!

Contract Shop Sales – Rado

Key Accountabilities:

• To deliver exceptional client experience as a Brand Ambassador and to achieve sales target

Candidate Profile:

• Secondary school or above

• 2 year working experience in retail

• Friendly, aggressive, interactive and teamwork oriented

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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Boutique Manager - OMEGA

Key Accountabilities:

• Maximize business potential of the boutique through provision of high level of customer experience and engaging sales team

• Motivate and coach the team to ensure they reach their potential

• Manage overall boutique operations and ensure compliance with policy and procedure

• Share market insights and propose various initiatives to brand

• Embody the spirit of the brand and be a role model

Candidate Profile:

• 10 years of experience in luxury retail industry with 3 years in managerial position

• Strong CRM background - to recruit and retain loyal customers

• Demonstrated coaching and people development skills

• Very good command of Cantonese, English and Mandarin in both oral and written

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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Client Advisor – Longines

Key Accountabilities:

• Achieve sales objectives, present the brand message in a professional manner in the store environment.

• Provide superb customer services as per standards & pro-actively maintain the CRM system.

• Maintain accurate and complete record and take good care of stock in the store.

• Pro-actively take up various aspects of store operation duties.

• Ensure and implement proper visual merchandising.

Candidate Profile:

• 2 years of experience in retail business

• Good sales and interpersonal skills

• Good command of spoken Cantonese and Mandarin, capable of speaking basic English

• Basic computer knowledge

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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Senior Client Advisor / Client Advisor – Glashütte Original

Key Accountabilities:

• Execute sales responsibility of the Boutique;

• Provide professional service for customer in the Boutique environment;

• Sharing of general administration work to make the operation a success.

Candidate Profile:

• Secondary school and above;

• At least 3 years working experience in luxury retail;

• Good skills in Microsoft Office;

• Good command of Cantonese, Mandarin and English.

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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快速預約面試：

LOEWE 澳門招聘

About us:

Created in Spain in 1846, LOEWE approaches 180 years as one of the world’s major luxury houses. Now under the Creative Direction of Jack McCollough and Lazaro Hernandez, the brand presents itself to the world as a house focused on craft and culture; evidenced through an intellectual yet playful approach to fashion, bold and vibrant Spanish lifestyle, and unmatched expertise with leather.

LOEWE has a rich legacy of craftsmanship dating back to its beginnings as a collective workshop and has long valued artisanal techniques in its approach to design and manufacture. These core values are reflected in the brand’s belief in the importance of craft in today’s culture, its modern interpretations of historical artistic achievements and its commitment to supporting contemporary art, craft and culture around the world.

At LOEWE, we value the uniqueness of our clients and our teams, whoever and wherever they are. We are committed to a culture that welcomes all genders, ethnicities, socioeconomic backgrounds, and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included and empowered to contribute their best.

Being part of LOEWE gives you the opportunity of learning new things every day and working with people passionate about what they do, in a fast moving and ambitious company.

Part Time Client Advisor

JOB DESCRIPTION

Responsibilities

• Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience

• Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store

• Support visual merchandising in accordance with LOEWE’s visual standards

• Maintain products in an efficient, clean, secure, and organized manner; front and back of house

• Support with inventory management and ad hoc back of house tasks

• Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior

Key Requirements

• Experience within a similar customer centric role

• Self-motivated with positive attitude

• Outgoing, proactive, team player with strong interpersonal and communication skills

Full Time Client Advisor

Role Mission

As a Client Advisor, you will ensure that our client service expectations are exceeded in a personable, playful, and engaging way, enabling you to deliver your individual and team goals.

Responsibilities

• Achieve individual and store objectives

• Connect with clients in an engaging emotional way to provide an exceptional and memorable client experience

• Engage with all clients and develop long lasting relationships

• Maintain relations with clients through regular communication and connection via email, phone, messages, or personalized notes

• Master and transmit our brand history and heritage

• Highlight our product categories through your product knowledge and storytelling

• Develop and grow your client book, updating client information on the relevant company tools

• Perform as a team player, participating and collaborating in all activities contributing to the overall objectives of the store

• Actively participate in visual merchandising in accordance with LOEWE’s visual standards

• Maintain products in an efficient, clean, secure, and organized manner; front and back of house

• Support with inventory management and ad hoc back of house tasks

• Follow the company’s policies and procedures including LOEWE’s standards in terms of grooming and behavior

Key Requirements

• Proven experience in achieving individual goals and contributing to team results

• Experience within a similar customer centric role

• A deep interest in Fashion, Art, and Culture

• Be naturally inclusive and open minded

• Confident, service orientated, adaptable and empathetic in style and approach

• Effective communication skills with the sensitivities to build and maintain a client portfolio

• Results driven with a commercial mindset without compromising on the Team Player attitude

Application:

We offer attractive remuneration and benefits to the right candidates. Interested parties, please send your CV with salary expectation to hr@hk.loewe.com

Data collected will be treated in strict confidence and used for recruitment purpose only.

凱瓏文化旅遊及發展有限公司澳門招聘

www.kctmacao.net

凱瓏文化旅遊發展有限公司成立於2018年。本公司以旅遊與文化管理為主，至今本公司業務已跨入不同界別的活動策劃、如文化創意、智能科技應用、展覽策劃、數字策展、新媒體應用、網站開發、媒體推廣、景區策劃、旅遊主題設計、新聞媒體協調、出版、公關協調、媒體宣傳、AR 微信小程序生態構建、光影製作 (訂製化設計) 等多面向的發展領域，秉持專業、速度、與服務熱忱為經營理念，並致力於人才與工作的結合，務求以給予最完善，方面及快捷的服務目標。

為配合特區政府開展澳門深度遊的發展，本公司致力開發旅遊體驗提升的項目，並期望能結合現有的旅遊產目項目，以促進並開發具商業價值的文化旅遊產品為主的企業發展。

KCT Cultural Tourism Development Company Ltd. was established in 2018, with a primary focus on tourism and cultural management. To date, our business has expanded into multiple development areas including cultural creativity, smart technology applications, exhibition planning, digital content curation, new media applications, website development, media promotion, scenic area planning, tourism theme design, media coordination, marketing & promotion, PR coordination, media publicity, AR WeChat Mini Program ecosystem construction, and customized light productions and installations. We adhere to a business philosophy centered on professionalism, efficiency, and enthusiastic service. Committed to integrating talent with work, we strive to provide complete, convenient, and efficient services.

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活動兼職招聘

工作地點：澳門、氹仔

工作日期：根據排班安排，工作時間較靈活者優先考慮，紅日雙工

工作經驗：具備相關活動協助或執行經驗者優先錄用

職責 / 兼職種類：

• 協助配合及執行大型活動，配合活動全流程運作，包括場地佈置、現場支援及人流管理等

• 根據需求協助室內及室外活動的執行

• 能適應靈活工作時間，包括平日及週末加班

• 與團隊緊密合作，確保活動順利進行

• 活動人偶服裝角色扮演

活動短期工招聘

工作地點：澳門

工作日期：根據項目需要安排

工作經驗：不限，但具備以下相關經驗者優先考慮：項目協調及活動執行 、社交媒體操作及管理、文案撰寫及編輯

職責：

• 協助策劃及執行大型活動，根據項目需求完成相關任務

• 負責活動前期準備工作，例如資料整理、物料準備及聯絡協調等

• 社交媒體內容創作及發布，協助提升活動曝光度

• 現場支援，包括人流管理、臨時問題處理及活動流程協調

• 能配合平日及週末的工作安排

公司福利：

• 提供具競爭力的薪酬範圍

• 良好的職業發展機會

申請方式：

以上職位需持有澳門居民身分證，有意者可將履歷電郵至：kctmacao.projects@gmail.com

Fidelidade Macau 忠誠保險澳門招聘

忠誠保險（Fidelidade – Companhia de Seguros, S.A.）是歐洲歷史最悠久的保險公司之一。忠誠保險是由 Fidelidade-Mundial 及 Império-Bonança 兩間保險公司合併而成，其公司起源於1808年。

忠誠保險自1999年起在澳門特別行政區開始發展人壽保險（包括私人退休基金）及非人壽保險業務。在澳門，忠誠保險積極為客戶提供最多元化的保險服務及為個人及企業客戶提供最佳的保障方案。

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Know more about us 了解更多: https://www.fidelidade.com.mo/

職位空缺 OPEN POSITIONS

理賠部 - 高級經理 Claims Department - Senior Manager

Ref. no.: FM.04.022026

職位內容 Responsibilities

• 處理人壽和非人壽業務的理賠

• 負責實施、維護和監控所有理賠結算流程，確保符合公司標準和程序

• 監控和控制所有理賠結算，確保為未決理賠支付預留充足資金，以維持公司償付能力

• 評估理賠情況，並向管理階層提出支付建議

• 監控理賠趨勢，並向高階管理層和其他部門提供必要的統計資料和報告

• 向保險管理機關提交統計報告，例如員工賠償保險、汽車保險和醫療事故保險等的索賠資料

• 指導外部專業人員（如理賠員、勘察員和律師）處理保險範圍、調查和最終理賠事宜，包括直接參與理賠結算中的法庭/調解和仲裁

• 採取一切可能的追償途徑，包括及時向被保險人追回免賠額，並管理代位求償活動

• 定期檢討準備金設定政策，確保其充足

• 發起和/或參加禮節性拜訪，與重要業務夥伴會面

• 制定並向所有理賠人員實施理賠指南/理賠手冊

• 定期檢視理賠管理政策和程序，確保其充分性和效率，並定期更新理賠手冊

• 為理賠人員提供培訓

• 開發/改進理賠系統，以確保公司在處理理賠的有效性和效率

• 定期監控理賠服務標準

• Claims Handling in both life and non-life business

• To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures

• To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency

• To evaluate, and make recommendations on Claims Settlement if claims to management

• To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments

• Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.

• To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement

• To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities

• To review policy on setting reserves on a regular basis to ensure adequacy

• Initiating and /or attending courtesy visits to meet with important business partners,

• To develop and implement claims guidelines/claims manual to all claims staff

• To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis

• To provide training for claims staff

• To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims

• To monitor claims services standard from time to time

職位要求 Requirements

• 大學畢業或以上學歷

• 10 年以上理賠管理經驗

• 良好英文及中文的溝通及書寫能力

• 良好電腦操作技能及文書處理能力，尤其Word 及Excel

• 優秀的溝通及人際交往能力

• 良好的分析及理解能力

• 以客戶為先、積極主動

• 細心、主動、獨立，並能在壓力下工作

• 熟悉保險產品和相關法律知識

• University graduate or above

• 10 years’ experience in claims management

• Good command of spoken and written English and Chinese

• Good knowledge of PC applications, especially Word and Excel

• Effective communication and interpersonal skills

• Good analytical and comprehension skills

• Customer-oriented, pleasant personality

• Detail-oriented, proactive, independent, and able to work under pressure

• Familiar with insurance products and legal knowledge

精算部 - 高級精算師 Actuarial Department - Senior Manager, Actuarial

Ref. no.: FM.03.022026

職位內容 Responsibilities

監督整個產品和精算功能，工作重點如下:

• 編製精算估值報告

• 協助上級管理公司的精算職能

• 確保專案按時、按預算並達到所需的品質標準完成。

• 為產品審批委員會和高級管理層提供戰略性的精算建議

• 制定和實施公司政策和程序

• 確保精算工作符合監管要求和法規

• 帶領公司精算團隊並提供指導和培訓

• 預測金融趨勢並分析相關風險

• 持續關注和分析保險業的發展趨勢

• 作為管理層去提供戰略規劃和參與決策制定

• 監督、制定和批准定價模型、費率建議和產品獲利能力分析

Oversee the whole product and actuarial functions with the following focus:

• Preparation of actuarial valuation reports

• Assist the supervisor actuarial functions of the company

• Ensure that projects are completed on time, within budget, and to the required quality standards

• Provide strategic actuarial advice to the product approval committee and senior management

• Develop and implement company policies and procedures

• Ensure compliance with all regulatory requirements

• Lead the actuarial team and provide guidance and training

• Prepare financial forecasts and analyze financial risks

• Monitor and analyze trends in the insurance sector

• Participate in strategic planning and decision-making at executive level

• Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis

職位要求 Requirements

• 澳門居民

• 8年以上的非人壽保險精算從業經驗，以及至少5年以上擔任高級精算職位

• 擁有以下專業精算資格：英國精算師 (FIA)、澳大利亞精算師 (FIAA)、北美精算師 (FSA) 或其他與上述專業精算組織相當及被澳門金融管理局所認可之資格

• 在產品開發方面擁有豐富的經驗

• 大學畢業或更高學歷，主修數學、精算學或統計學專業等相關範疇

• 具備英文及澳門特別行政區任一種正式語文(葡文或中文) 書寫和口語能力

• Be a Macau SAR Resident

• 8 + years of experience in non-life actuarial and at least 5 years of professional experience as a senior actuary

• Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned

• Solid experience in product development

• Higher education in Mathematics, Actuarial Science or Statistics

• Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)

保單管理部 - 文員/高級文員/助理主任 Policy Administration Department - Clerk/Senior Clerk/Assistant Officer

Ref. no.: FM.02.012026

職位內容 Responsibilities

• 負責處理日常保單管理部工作

• 為客戶提供優質和專業的客戶服務

• 處理、輸入、更新和修改客戶之保單

• 錄入數據及建立檔案，確保能準確地維護客戶資料

• 處理直屬上級／主管委派之工作

• Support departmental daily operation

• Deliver quality and professional customer service to customers

• Process, input, update and modify insurance policies

• Conduct data entry and recordkeeping to ensure accurate maintenance of clients’ information

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 高級文憑或以上程度

• 良好英文及中文（廣東話及普通話）的溝通及書寫能力

• 良好的分析及理解能力

• 細心、主動、獨立，願意學習及團隊精神

• 良好溝通及人際交往能力

• 良好電腦操作技能及文書處理能力，尤其Word 及Excel

• 熟悉保險產品優先考慮

• 有辦公室行政工作經驗優先

• Higher diploma or above

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Good analytical and comprehension skills

• Detail-oriented, proactive, independent, willing to learn and team-oriented

• Effective communication and interpersonal skills

• Good knowledge of PC applications, especially Word and Excel

• Knowledge of insurance products is considered a plus

• Experience in office administration is preferred

資訊科技部 – 初級系統開發員 Information Technology – Junior System Developer

Ref. no.: FM.01.012026

職位內容 Responsibilities

• 建立下一代網頁應用程式

• 與其他開發人員合作，並積極提出新想法

• 準備功能性與技術性的規格文件

• Build next generation web application

• Collaborate with other developers and have strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Requirements

• 資訊科技或相關專業大學畢業

• 熟悉設計和實施RESTful API

• 熟悉 MS SQL Server或其他主流資料庫提供者優先考慮

• 具備保險知識（人夀和非人夀）者優先考慮

• 具備撰寫技術文件和規範的技能

• 主動積極、自我激勵、負責任且勤奮努力

• 能夠承受壓力並獨立工作

• 良好的英文書寫及口語能力

• University graduate in the field of Information Technology or equivalent

• Familiarity with designing and implementing RESTful APIs

• Familiarity with MS SQL Server developer or other mainstream DB providers is an advantage

• Insurance knowledge (Life and non-life) is an advantage

• Skill in writing technical documents and specifications

• Initiative, self-motivated, responsible and hardworking

• Able to work under pressure and independently

• Good command of written / spoken English

商務部 - 助理主任/主任 Commercial Department - Assistant Officer / Officer

Ref. no.: FM.01.122025

職位內容 Responsibilities

• 負責處理商務部的日常工作

• 與客戶合作夥伴建立並保持良好的關係

• 推廣保險產品推動銷售

• 為客戶合作夥伴提供優質和專業的客戶服務

• 及時回應客戶合作夥伴查詢

• 與內部保持緊密合作，確保提供優秀的服務

• Support the daily operations of the Commercial department

• Build and develop relationship with clients, intermediaries and partners

• Promote insurance products to drive sales

• Deliver quality and professional customer service

• Respond to client enquiries in a timely manner

• Liaise and work closely with back office to ensure excellence in service delivery

職位要求 Requirements

• 大學畢業或以上，主修財務、金融或相關範疇

• 具保險產品銷售經驗優先

• 良好中英文書寫及溝通能力 (懂普通話優先)

• 良好人際交往及演示技巧

• 需性格開朗，主動及處事以客為尊

• 善於與團隊建立良好的合作關係並能於壓力下工作

• University graduate or above in business, finance, or related disciplines

• Experience in insurance sales and relationship management preferred

• Good command of spoken and written English and Chinese (Putonghua speaking preferred)

• Strong interpersonal and presentation skills

• Outgoing, self-motivated and client oriented

• Able to work in a team and under pressure

保單管理部 - 人壽保險核保高級主任 / 主任 Policy Administration Department - Life Underwriting Senior Officer / Officer

Ref. no.: FM.02.112025

職位內容 Responsibilities

• 負責處理日常保單管理部工作

• 分析及評估人壽保險申請個案的風險

• 持續監察現有保單的關鍵風險因素的變化

• 所有人壽保單文件的妥善管理及紀錄

• 處理直屬上級／主管委派之工作

• Support departmental daily operation

• Analyze and evaluate the risks involved in issuing individual life policies

• Monitor existing policies for any critical risk factor changes

• Keep good record of all life policies' documents

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 大學本科或以上學歷，商業或醫學相關學歷優先

• 擁有保險各類認證優先

• 2年或以上壽險公司核保經驗

• 良好英文及中文（廣東話及普通話）的溝通及書寫能力

• 良好的分析及理解能力

• 良好溝通能力、細心、謹慎、主動、獨立，願意學習及團隊合作精神

• 深入理解核保條款指引及規章及良好職業操守

• 良好電腦操作技能及文書處理能力，尤其 Word 及 Excel

• University Degree or above, majoring in Business or Medical related is highly preferred

• Candidates with insurance certification are highly preferred

• 2 years of life insurance underwriting experience

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Good analytical and comprehension skills

• Effective communication skills, detail-oriented, prudent, proactive, independent, willing to learn and team-work oriented

• Deep understanding of underwriting guidelines and regulations and strong professional ethics

• Good knowledge of PC applications, especially Word and Excel

資訊科技部 - 全端工程師 Information Technology Department - Full-Stack Programmer / Senior Programmer

Ref. no.: FM.01.112025

職位內容 Responsibilities

• 建構下一代以客戶端為重點的網頁應用程式

• 確保在應用程式的所有方面實施安全和資料保護

• 根據業務需求設計並開發網頁應用程式的整體架構

• 與設計團隊的其他成員合作，並有強烈的意願提出新的創意

• 準備功能性與技術性的規格文件

• Build next generation web application with focus on the client side

• Implement security and data protection on all levels of the application

• Design and develop overall architecture of the web application according to the business needs

• Collaborate with the rest of the design team and have a strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Requirements

• 資訊科技或相關領域的大學畢業生

• 具備全端/前端開發人員的工作經驗

• 有設計和實施RESTful API的經驗

• 熟悉前端技術（HTML、CSS、JavaScript、反應式框架）

• 具有後端编程語言（如Java或C#）的經驗

• 熟悉數據庫技術，如MSSQL或類似技術

• 了解版本控制系統（Git）

• 有使用低代碼平台的實際操作經驗者為佳

• 具備撰寫技術文件和規格書的能力者為佳

• 具有出色的問題解決能力，能夠獨立工作並在團隊中合作

• 主動積極、自我激勵、負責任且勤奮努力

• 良好的英文書寫及口語能力者為佳

• University graduates in the field of Information Technology or equivalent

• Experience as a Full Stack/Front End Developer

• Experience in designing and implementing RESTful APIs

• Experience in front-end technologies (HTML, CSS, JavaScript, Reactive Framework)

• Experience with back-end programming languages such as Java or C#

• Familiarity with database technologies such as MSSQL or similar

• Knowledge of version control systems (Git)

• Hands-on experience with low-code platforms is advantageous

• Skill in writing technical documents and specification is advantageous

• Strong problem-solving skills and the ability to work independently and as part of a team

• Initiative, Self-motivated, responsible and hardworking

• Good command of written / spoken English is advantageous

精算部 – 高級主任 / 主任 Actuarial Department - Senior Officer/ Officer

Ref. no.: FM.01.102025

職位內容 Responsibilities

• 協助產品和精算職能，重點如下:

• 開發支持更廣泛產品供應的精算框架和模型

• 執行非壽險業務的產品審查與改進

• 技術儲備金評估與報告

• 支持風險為資本的實施和相關分析

• 支援 IFRS 17 的實施及相關分析

• Assist in product and actuarial functions with the following focus:

• Develop actuarial framework and models that support wider product offering

• Perform product review and enhancement for non-life line of business

• Technical reserves valuations and reporting

• Support Risk-Based Capital implementation and related analyses

• Support IFRS 17 implementation and related analyses

職位要求 Requirements

• 擁有精算、統計、數學、工程、數據科學及其他定量學科的本科或更高學位

• 通過 SOA 精算考試或同等考試

• 2 年以上壽險或非壽險精算及 / 或產品相關工作經驗

• 精通中英文書寫及口語能力

• Tertiary undergraduate or higher in actuarial, statistics, mathematics, engineering, data science and other quantitative degrees

• Passing in two or more Actuarial exams in SOA/CAS or equivalents

• 2+ years’ experience in life or non-life actuarial and/or product role

• Proficiency in written and spoken English and Chinese

退休金部 - 銷售經理 Pension Fund Department - Sales Manager

Ref. no.: FM.02.092025

職位內容 Responsibilities

• 制定並執行有效的退休金產品銷售策略

• 識別並鎖定關鍵客戶群，並專注於企業和個人客戶

• 達到年度目標

• 與企業客戶和經銷商建立及維持長期合作關係

• 向客戶進行退休金計劃的推廣和諮詢

• 滿足客戶需求和處理客戶顧慮，確保客戶滿意度和保留率

• 此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作

• Develop and execute effective sales strategies for our pension fund products.

• Identify and target key client segments, focusing on corporations and individuals.

• Achieve annual targets.

• Build and maintain long-term partnerships with corporate clients and distributors.

• Conduct presentations and consultations of pension schemes to clients.

• Ensure client satisfaction and retention by addressing their needs and concerns.

• This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.

職位要求 Requirements

• 大學本科或以上學歷，主修金融、市場營銷、傳播學

• 3年商業銷售，業務發展/退休基金經驗，具金融服務或人壽保險業優先

• 對退休金產品和市場動態有深入了解

• 卓越的溝通和表達技巧

• 能夠與利害關係人建立並維持良好關係

• University degree or above, majoring in Finance, Marketing, Communications.

• 3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.

• Strong understanding of pension products and market dynamics.

• Excellent communication and presentation skills.

• Ability to build and maintain relationships with key stakeholders.

資訊管理部 - 助理主任/主任 Management Information Systems Department (MIS) - Assistant Officer/Officer

Ref. no.: FM.01.092025

職位內容Responsibilities

• 協助製作定期的財務、營運和其他分析報告

• 為管理層、股東、政府機構和其他相關單位提供所需的資料

• 編制公司的預算及財務預測

• 收集並分析業務及行業數據

• Assist in the preparation of periodic financial, operational and analytical reports

• Provide necessary information for managements, shareholders, government entities, and other stakeholders

• Prepare the company’s budget forecasts and financial projection

• Collect and analyse the business and industry data

職位要求Requirements

• 大學畢業或以上，主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業

• 至少兩年相關工作經驗，保險業或銀行業優先考慮

• 具備會計及財務投資的基本知識

• 熟練運用Microsoft Excel和PowerPoint

• 具良好的分析、解決問題、組織及溝通能力

• 積極主動，能獨立工作，並在壓力下完成任務

• 良好的中英文書寫及溝通能力

• University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields

• Minimum 2 years of relevant working experience, preferably in the insurance or banking sectors

• Knowledge of accounting and investment principles

• Proficient in Microsoft Excel and PowerPoint

• Strong analytical, problem-solving, organizational and communication skills

• Self-motivated, proactive, and able to work independently under pressure

• Good command of English and Chinese

風險主管 Head of Risk

Ref. no.: FM.01.082025

職位內容Responsibilities

• 協助製作制定和維護符合指引的綜合風險管理框架

• 確保架構涵蓋所有重大風險（例如：保險風險承保、市場、信用、營運、流動性風險等）

• 定期進行風險評估，以識別、評估和確定風險的優先順序

• 監控風險敞口並確保採取適當的控制措施以減輕已識別的風險

• 編制並提交全面的風險報告，包括向董事會和高級管理層提交的 ORSA 報告，詳細說明風險敞口、緩解策略和新出現的風險

• 確保公司依照指引和其他相關法規滿足與風險管理相關的所有監管要求

• 就風險管理問題與澳門金融管理局及其他監管機關聯絡

• 在整個團隊內培養強大的風險管理文化

• 制定並實施培訓計劃，提高各級員工的風險意識

• 與其他部門（例如：精算、會計、合規、營運）緊密合作，確保採用統一的風險管理方法

• 與內部和外部核數師合作，促進風險評估和審核

• 制定並監督危機管理和業務連續性計劃的實施

• 就影響公司目標和績效的風險相關問題向董事會和高級管理層提供策略意見

• 就業務策略和決策的風險影響提供建議

• Develop and maintain an integrated risk management framework aligned with the guidelines.

• Ensure the framework encompasses all material risks (e.g. insurance risk underwriting, market, credit, operational, liquidity risks, etc.)

• Conduct regular risk assessments to identify, evaluate, and prioritize risks.

• Monitor risk exposures and ensure appropriate controls are in place to mitigate identified risks.

• Prepare and present comprehensive risk reports including ORSA report to the board and senior management, detailing risk exposures, mitigation strategies, and emerging risks.

• Ensure the company meets all regulatory requirements related to risk management as per the guidelines and other relevant regulations.

• Liaise with the AMCM and other regulatory bodies regarding risk management issues.

• Foster a strong risk management culture throughout the organization.

• Develop and implement training programs to enhance risk awareness among employees at all levels.

• Work closely with other departments (e.g. actuarial, accounting, compliance, operations) to ensure a cohesive approach to risk management.

• Collaborate with internal and external auditors to facilitate risk assessments and audits.

• Develop and oversee the implementation of crisis management and business continuity plans.

• Provide strategic input to the board and senior management on risk-related issues affecting the company’s objectives and performance.

• Advise on the risk implications of business strategies and decisions.

職位要求Requirements

• 金融、精算、風險管理或相關專業學士學位；持有高級學位或專業認證者優先

• 擁有豐富的保險業風險管理經驗，並對澳門金融管理局制定的準則有深入理解

• 具備優秀的分析、溝通和領導能力

• 具備良好的影響力及與各級利害關係人的合作能力

• Bachelor’s degree in finance, actuarial science, risk management, or a related field; advanced degree or professional certification preferred.

• Extensive experience in risk management within the insurance industry, with a deep understanding of the guidelines set by the AMCM.

• Strong analytical, communication, and leadership skills.

• Proven ability to influence and collaborate with stakeholders at all levels.

資訊科技部 – 主任 / 高級主任（資料庫程式設計員）Information Technology – Officer / Senior Officer (Database Programmer)

Ref. no.: FM.01.062025

職位內容 Responsibilities

• 開發關鍵保險產品

• 根據業務需求設計並開發資料庫的整體架構

• 與其他開發人員合作，並積極提出新想法

• 準備功能性與技術性的規格文件

• Develop key insurance products

• Design and develop overall architecture of the DB according to the business needs

• Collaborate with other developers and have strong desire to bring new ideas

• Prepare functional and technical specifications

職位要求 Requirements

• 資訊科技或相關專業大學畢業

• 具備保險知識（人夀和非人夀）者優先考慮

• 具有 MS SQL Server 或其他主流資料庫提供者的開發經驗

• 能夠建構高階 SQL 查詢

• 能夠快速掌握新概念並應用於不同場景

• 具備撰寫技術文件和規範的技能

• 主動積極、自我激勵、負責任且勤奮努力

• 能夠承受壓力並獨立工作

• 良好的英文書寫及口語能力

• University graduate in the field of Information Technology or equivalent

• Insurance knowledge (Life and non-life) is an advantage

• Experience as a MS SQL Server developer or other mainstream DB providers

• Able to build advanced SQL queries

• Able to quickly grasp new concepts and apply them in different contexts

• Skill in writing technical documents and specifications

• Initiative, self-motivated, responsible and hardworking

• Able to work under pressure and independently

• Good command of written / spoken English

合規部 - 高級文員/ 主任 Compliance Department - Senior Clerk/Officer

Ref. no.: FM.01.042025

職位內容 Responsibilities

• 負責處理部份日常文書工作

• 準備及處理監管機構相關報告

• 協助提供與合規相關的培訓

• 協助處理及跟進投訴個案

• 協助處理AML/CFT 篩檢

• 處理直屬上級或主管委派之工作

• Support Departmental daily clerical work

• Prepare and process reports for regulators

• Assist to provide compliance related training

• Assist to manage and follow up complaints cases

• Assist in AML/CFT screening

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 大學畢業或以上

• 3年或以上保險相關工作經驗優先

• 具保險法律法規知識

• 良好中英文書寫及溝通能力

• 具有效率之溝通及人際交往能力

• 積極、主動及獨立，並能在壓力下完成工作

• 熟悉辦公室電腦軟件操作

• University graduate or above

• 3 years or above working experience in insurance field preferable

• Knowledge of insurance regulatory preferable

• Good command of verbal and written English and Chinese

• Self-motivated, proactive, independent and able to work under pressure

• Good knowledge of PC applications

申請職位 Application

Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).

有興趣人士請將履歷連同近照電郵至 HR@fidelidade.com.mo 或於辦公時間 (週一至五，09:00-17:30) 親身提交至忠誠保險辦公室 - 澳門南灣大馬路567號大西洋銀行大廈 14 樓

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