One Oasis 金峰南岸物業管理誠聘：
Customer Services Assistant
Responsibilities:
Handle enquires / complaints of customers and visitors in the managed property.
Requirements:
High school graduate or above;
1 year or above experience in Club House and Customer Services preferred;
Good command of spoken English and Chinese (include Cantonese and Putonghua);
Proficient in PC skills and MS Office (Excel, Word & Chinese Word Processing);
Pleasant, helpful and possess good customer service & interpersonal skills.
Customer Services Officer
Responsibilities:
Provide quality services and enhance relationship with tenants / owners by handling telephone enquiries
Handle customers’ complaints and all emergency cases
Organize activities & interest classes if required
Monitor, check and inspect all common areas of maintenance works progress
Other ad hoc projects as assigned
Requirements:
Form 6 or above with 3 years relevant experience in building management and facilities management is preferred
Good in spoken English and Chinese (including Putonghua) is essential
Pleasant, helpful and possess good customer service & interpersonal skills
A good team player with positive work attitude and self-motivation
Knowledge of PC essential
Holding of Professional Diploma in Property Management for Practitioners – Macau is an advantage
Candidates with less experience can be considered as Assistant Customer Services Officer
物業管理主任
工作內容：
協助上級管理屋苑日常事務；
出席管委會會議; 草擬日常書信, 通告, 各項報告及會議記錄等文書工作；
處理顧客查詢, 跟進投訴及處理緊急事故；
監督保安員及清潔工人日常工作, 監察外判及承辦商工作；
主動與業戶接觸, 維持良好關係, 監察各項服務指標。
資歷要求：
中學畢業或以上程度；
3 年或以上物業管理經驗；
良好粵語、普通話及英語溝通能力；
熟識電腦及文書處理系統操作, 包括中, 英文打字。
高級維修技工 / 維修技工
工作內容：
負責物業日常維修保養（如空調，水、電、門、鎖、木工、油漆及水泥等）；
定期巡查物業內場地及設施；
其他上司指派之工作。
職位要求：
中學畢業；
具工程相關牌照及證書優先；
具備兩年或以上樓宇修葺與維護的實際操作經驗；
待人誠懇有禮，有責任心，良好溝通技巧。
申請方式 Application:
應徵者請將個人履歷電郵至 recruitment@oneoasis.com.mo 人力資源及行政部。
Interested parties, please send your resume, expected salary and contact details by e-mail to recruitment@oneoasis.com.mo