SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

資訊科技部 Information Technology

1. 經理 - 企業解決方案設計 Manager - Enterprise Solutions Design

2. 經理 - 企業軟件開發 Manager - Enterprise Software Development

3. 值班經理 - 資訊科技服務 Shift Manager - IT Services

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設施管理部 Facilities Management

1. 技術員 - 廚房機電裝置 Technician - Kitchen M&E Installation

2. 技術員 - 機電 Technician - E&M

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水療及康體部 Spa & Recreation

1. 經理 - 水療及康體 Manager - Spa & Recreation

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 臻尚業務拓展 Manager - Business Development

2. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

3. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 主任 - 房務 Supervisor - Rooms

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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酒店營運部 Hotel Operations

1. 禮賓司 Chief Concierge

2. 禮賓大使 Greeter

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

Hotel Fortuna 財神酒店澳門招聘

財神酒店位於澳門最繁盛的新口岸區，毗鄰購物及商業中心臨立，交通便利，由酒店至澳門國際機場僅需十五分鐘車程，無論休憩或公幹，財神酒店誠為旅澳賓客之最理想選擇。

財神酒店一直視所有員工為重要的資產，提供優越的工作環境、完善的員工福利及晉升機會。歡迎加入我們的團隊，發展您的事業。

財神酒店招聘以下職位：

客戶服務員

工作內容及要求：

• 為客人辦理入住及退房手續，提供酒店優惠及服務資訊。

禮賓部服務員

工作內容及要求：

• 協助客人提供行李搬運和寄存服務，指引客人到前台辦理入住手續。

餐飲代表

工作內容及要求：

• 協助主管監控食物品質，確保餐廳的衛生整潔，推銷餐廳菜式及產品，按顧客要求設計菜單等。

餐廳部長

工作內容及要求：

• 熟悉餐廳的食材、菜式的烹製方法和廚師每日推薦菜式，及時反映顧客意見，與顧客保持良好關係。

餐飲服務員

工作內容及要求：

• 負責接收點單及上餐，熟悉餐單上的所有餐品名稱和價格，有效地為客人提供優越的餐飲服務。

管事員

工作內容及要求：

• 清理廚餘及垃圾，使用洗碗機清潔餐具，將餐具分類擺放整齊。

廚師

工作內容及要求：

• 烹調食物，協助上司的工作，確保為客人提供優質的食物。

廚師助理

工作內容及要求：

• 管理及準備食材，維持廚房環境安全，保持衛生。

房務部主任

工作內容及要求：

• 熟悉樓層的工作流程，處理及跟進客人的突發性需求，定期向主管匯報工作進度。

房務員

工作內容及要求：

• 負責整理房間的床鋪、替換床單及已用過之物品等，清潔客房衛生等。

布草房管理員

工作內容及要求：

• 整理員工制服、客房布草，將布草派送至不同樓層，需具備車衣縫補技能。

清潔員

工作內容及要求：

• 負責酒店的清潔衛生，如清潔洗手間、擦洗地板、吸塵、清理垃圾等。

公眾衛生部主任

工作內容及要求：

• 正確使用洗滌劑、雲石地板保養及相關清潔設備、機器，定期向主管匯報工作進度。

市場業務代表

工作內容及要求：

• 協助客人查詢訂房資料，聯絡旅行社，處理相關業務。

倉務員

工作內容及要求：

• 負責收貨/拆貨/搬貨，整理貨倉庫存，跟進補貨等工作。

工程部技工

工作內容及要求：

• 負責酒店客房及員工宿舍的水電、木工維修工作。

申請方式：

可親臨財神酒店人力資源部領取或遞交表格，亦可將個人履歷及要求待遇連同近照寄至︰澳門新口岸廣州街 63 號 財神酒店 人力資源部

電郵︰hr@hotelfortuna.com.mo

﹡申請人提供之全部資料絕對保密及只作招聘用途。

SANDS CHINA 金沙中國澳門招聘

金沙中國是澳門最大的綜合度假村經營商，於路氹金光大道上設有澳門威尼斯人®、澳門百利宮®、澳門巴黎人，以及澳門倫敦人® 等物業項目，同時擁有及經營位於澳門半島的澳門金沙酒店。公司旗下的各綜合度假村集合多樣化的娛樂消閒、商務設施及客運業務，包括大型會議及展覽場地、各式餐廳食肆、購物中心、於金光綜藝館、倫敦人綜藝館、威尼斯人劇場、巴黎人劇場、倫敦人劇場及金沙劇場舉行的世界級娛樂表演，以及來往港澳的金光飛航高速渡輪服務，堅定並持續地為建設澳門成為世界旅遊休閒中心貢獻力量。

金沙中國現時是澳門最大的私營僱主，一直致力為員工提供完善福利，構建和諧融洽的工作環境。此外，公司持續透過多元人才培育項目，助力澳門以及大灣區儲備綜合度假村行業人才。詳情請瀏覽金沙中國多元人才培育概況。

Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.

Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.

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現正招聘以下職位：

零售部 RETAIL OPERATIONS

• 銷售主管 Head

• 銷售主任 Supervisor

• 銷售員 Guest Service Agent

Floral Operation

• 花藝營運主管 Head

• 花藝營運主任 Supervisor

• 花藝營運服務員 Guest Relations Officer

康體部 Recreation

• 主管 Head

• 主任/ 服務員 Service Supervisor/ Service Agent

• 救生員 Lifeguard

• 健生教練 Instructor

健康及水療部 Health / Spa

• 健康及水療部 - 理療師 Health/Spa - Therapist

• 髮型師 Stylist

資訊科技部 Information Technology

• 資訊科技部 - 高級應用運維工程師 Information Technology - Senior Site Reliability Engineer - Application Support

• 資訊科技部 - 應用運維工程師 Information Technology - Site Reliability Engineer - Application Support

• 資訊科技部 - 高級開發運維工程師 Information Technology - Senior DevOps Engineer

• 資訊科技部 - 開發運維工程師 Information Technology - DevOps Engineer

設施管理部 - 項目管理組 Operations Development

• 項目協調專員 Project Coordinator

資產與設施管理部 Asset & Facilities Management

• 副總工程師 (園藝組) Assistant Chief Engineer (Landscape)

• 副總工程師 (MEP) Assistant Chief Engineer (MEP)

• 經理 (資產管理組) Manager (Asset Management)

• 經理 (酒店組) Manager (Hotel)

• 經理 (木工組) Manager (Carpentry)

• 主任 (平台組) Supervisor (Podium)

• 項目工程師(MEP - Safety) Project Engineer (MEP - Safety)

• 專員(供排水系統組) MEP Planner Specialist (Plumbing & Drainage)

• 經理(供排水系統組) Manager (Plumbing & Drainage)

• 經理(冷暖空調系統組) Manager (HVAC)

• 經理 (電力組) Manager (Electrical)

• 項目工程師(冷暖空調系統組) Project Engineer(HVAC)

• 工程技工 Technician

• 技術員 (電動機械設備及系統) Technician (MEP)

制服部 Wardrobe

• 主任 Supervisor

• 裁縫 Tailor

• 布草服務員 Linen Attendant

• 縫紉員 Seamstress

管家部 Housekeeping

• 主管 Head

• 主任 Supervisor

• 調度員 Dispatcher

• 房務員 Attendant

管家部公共區域 Housekeeping Public Area

• 主任 Supervisor

• 清潔員 Attendant

娛樂統籌部 Entertainment

• 場館技術主任 Supervisor

• 場館技術員 Technician

餐飲 Food & Beverage

• 餐飲服務主管 Food & Beverage - Lead

• 餐飲服務主任 Food & Beverage - Supervisor

• 餐飲服務員 Food & Beverage - Server

• 廚師 Food & Beverage - Cook

• 管事主任 (餐飲清潔) Food & Beverage - Steward Supervisor

• 管事員 (餐飲清潔) Food & Beverage - Steward

• 場地設置主管 Food & Beverage - House Set Up Lead

• 場地設置主任 Food & Beverage - House Set Up Supervisor

• 場地設置員 Food & Beverage - House Set Up Attendant

• 茶藝師 Food & Beverage - Tea Master

保安 Security

• 保安員 Officer

酒店營運 Hotel Operations

• 禮賓管家服務 - 禮賓管家主管 Butler Service - Head

• 禮賓管家服務 - 禮賓管家主任 Butler Service - Head Butler

• 禮賓管家服務 - 禮賓管家 Butler Service - Butler

• 禮賓部 - 主任 Concierge - Supervisor

• 禮賓部 - 行李服務 - 主管 Concierge - Guest Services - Head

• 禮賓部 - 行李服務 - 賓客關係專員 Concierge - Guest Services - Guest Relations Officer

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APPLY NOW 快速申請職位：

查詢熱線：8118 6293

歡迎透過電郵發送個人履歷至 sclcareer@sands.com.mo，請註明申請職位。

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、尖沙咀、荃灣、將軍澳、銅鑼灣、大圍及黃竹坑等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Tsim Sha Tsui, Tsuen Wan, Tseung Kwan O, Causeway Bay, The Wai to its latest addition in Wong Chuk Hang.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 參與戲院各項前線操作安排

  負責戲院日常運作，包括售票、驗票、餐飲服務，包括食品製作、飲品調配及銷售

  維持戲院及餐飲區整潔、安全，確保營運順利

  處理主管指派的相關工作

要求：

• 良好英語及廣東話溝通能力

• 熱愛客戶服務，願意學習

• 可配合輪班工作，並需於假期工作

• 歡迎畢業生及無經驗人士加入

• 具經驗者可考慮為高級戲院服務大使

全職/兼職餐飲服務大使

工作地點：氹仔

職責：

• 主動提供親切及高質素的顧客服務

• 負責餐飲服務，包括食品製作、飲品調配及銷售

• 協助盤點及處理每日的收銀結賬

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 良好英語及廣東話溝通能力

• 對食物及廚房的安全衛生具有知識

• 可配合輪班工作，並需於假期工作

• 歡迎畢業生及無經驗人士加入

• 具經驗者可考慮為高級餐飲服務大使或餐飲服務主任

全職放映員

工作地點：氹仔

職責：

• 執行戲院各項放映操作

• 監察及確保戲院燈光、音響及相關設備運作正常

• 進行放映設備的日常清潔、檢查及基本保養

• 處理主管指派的相關工作

要求：

• 對放映工作及操作影音設備具濃厚興趣

• 守時、具責任感及能獨立處理工作

• 可配合輪班工作，並需於假期工作

• 歡迎畢業生加入

• 具經驗者可被考慮為高級放映員

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Manage and participate in daily theatre operations (include F&B)

• Formulate, implement and review operating procedures and service standards

• Handle manpower planning, recruitment, staff training and performance management

• Handle customer enquiries and complaints professionally and provide effective solutions

• Monitor stock levels, cost control and overall operational efficiency

• Follow up on repair and maintenance to ensure facilities and equipment remain in good condition

Requirements:

• Good command of both written and spoken English and Chinese

• Minimum 3 years of frontline supervisory or relevant operational experience

• Customer-oriented, self-motivated, energetic and presentable, with strong leadership and communication skills

• Shift duty is required, including weekends and public holidays

• Candidates with less experience will be considered for the position of Assistant Theatre Manager / Theatre Supervisor

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

APPLICATION 申請方式：

如有查詢請 WhatsApp：(+852) 5697 0099 連結：http://wa.me/85256970099

或電郵至：recruitment@emperorgroup.com

＊英皇集團為一間著重平等機會機構，並歡迎任何合資格人士申請集團或其附屬/聯營公司招聘之職位。申請人於職位申請表所提供的個人資料只作為招聘用途

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

派意巿場推廣服務有限公司澳門招聘

本公司現正招募：

會展客戶主任

職位描述：協助項目經理推動活動進程

工作內容涉及：資料整理、聯絡客戶及供應商、活動策劃等行政文書工作、活動現場執行工作等。

學歷要求：大學學士畢業

工作經驗：具會展工作經驗優先

關鍵技能：良好英文及普通話、具備良好的溝通能力、熟悉辦公室軟件如Microsoft Office等

職責內容：

• 與客戶及供應商溝通；

• 協助完成各類文書工作，活動後資料整理；

• 於活動現場執行工作；

其他技能：

• 項目管理、組織能力、表達能力、為人主動及積極、具有團體精神

申請方式：

以上崗位薪金面議，有意申請者可將個人簡歷通過電郵傳送至：admin@primemps.com。

LUSO INTERNATIONAL BANKING LTD. 澳門國際銀行招聘

1974年，澳門國際銀行在澳門註冊成立，總行位於澳門蘇亞利斯博士大馬路47號。

1985年，股東將澳門國際銀行以整體資產注入參與成立了中國第一家中外合資銀行——廈門國際銀行；2015年，澳門國際銀行完成增資擴股，引入本澳股東等41家，資本實力進一步增強。澳門國際銀行成立50多年來，先後榮獲澳門特區政府頒授的“工商功績勳章”、“銀蓮花榮譽勳章”。澳門國際銀行現有14家分行網點遍及全澳，服務超過1/4的澳門居民；在粵港澳大灣區及長三角區域重點城市共設有6家內地分支機構，持續促進內地與澳門的交流合作；積極回應澳門“1+4”經濟適度多元發展策略，打造“財富管理特色銀行”和“債券市場先進銀行”，助力澳門現代金融發展。

未來，澳門國際銀行將繼續發揮“一國兩制”優勢，堅定“根植澳門、融入國家、橋樑紐帶”三個戰略，推動“華僑金融、跨境金融、產業金融、數智金融”四個金融轉型發展，不斷為客戶提供更加專業優質的金融服務。

因應業務發展的需要，本行現誠聘下列職位：

企業客戶部門 - 客戶經理

崗位要求：

• 本科畢業或以上，主修金融、經濟或會計等相關專業﹔

• 具1年或以上相關工作經驗優先﹔

• 對市場行銷工作具有較強的興趣﹔

• 性格積極主動、良好人際關係及溝通技巧﹔

• 抗壓性較強。

分行 - 客戶經理

崗位要求：

• 本科畢業或以上，主修金融、經濟或會計等相關專業﹔

• 具1年或以上相關工作經驗優先﹔

• 對市場行銷工作具有較強的興趣﹔

• 性格積極主動、良好人際關係及溝通技巧﹔

• 抗壓性較強。

分行 - 櫃員

崗位要求：

• 本科畢業或以上，主修金融、經濟或會計等相關專業﹔

• 對客服、市場行銷工作具有興趣﹔

• 性格積極主動、良好人際關係及溝通技巧。

金融市場部 - 金市分析人員

崗位要求：

• 碩士學歷或以上 (博士優先)，主修金融、經濟、統計、財務等相關專業﹔

• 具有3年或以上金融市場分析相關工作經驗﹔

• 瞭解資金市場營運及全球經濟狀況﹔

• 具有較強金融市場風險評估能力及文字功底﹔

• 性格外向、主動，良好人際關係及溝通技巧﹔

• 抗壓性較好，及良好執行能力。

信用卡部 - 系統支援人員

崗位要求：

• 本科畢業及以上，軟件工程相關專業﹔

• 具1年系統工作經驗﹔

• 具良好中、英文水平﹔

• 具良好學習、團體合作和溝通協調能力﹔

• 工作態度認真負責，具有較強的團隊意識，勤奮好學，邏輯思維能力強﹔

• 具備項目推動與落地、問題分析及解難能力。

資訊科技部 - 程序開發人員 (JAVA分散式)

崗位要求：

• 本科畢業及以上，軟件工程相關專業﹔

• 具1年以上相關工作經驗優先﹔

• 熟練使用SQL，熟悉關係型數據庫產品如Oracle、MySQL等，熟悉NoSQL資料庫如Redis、MongoDB等﹔

• 熟悉Nginx、Zookeeper等開源軟體的工作原理並具備實踐經驗﹔

• 熟悉消息中介軟體的工作原理並具備實踐經驗，例如ActiveMQ、RabbitMQ、RocketMQ、Kafka等﹔

• 具備以下一項或多項經驗者優先考慮-

  （1）熟悉分散式框架、消息和緩存等技術﹔

  （2）具有微服務、分散式系統設計經驗﹔

  （3）熟悉容器技術，例如Docker、Kubernetes﹔

  （4）具有銀行電子管道、協力廠商支付、開放銀行、借記卡或信用卡、供應鏈金融、互聯網核心等相關系統的建設經驗。

• 工作態度認真負責，具有較強的團隊意識，勤奮好學，邏輯思維能力強。

授信審批部 - 評審人員

崗位要求：

• 本科畢業或以上，主修會計、財務、金融或經濟相關專業﹔

• 具有較強的行業調研、分析、風險評估及報告撰寫能力﹔

• 具2年或以上銀行前線業務崗位工作經驗優先考慮﹔

• 性格外向、主動，良好的人際關係及溝通技巧﹔

• 具相關崗位實習經驗優先。

申請方式：

應徵者請準備︰本行職位申請表、個人履歷、身份證明文件、學歷、

成績單、工作證明、專業資格證書等資料，可選擇以下方式提交︰

1. 電郵至本部郵箱︰hrdept@lusobank.com.mo

2. 登入以下招聘連結︰https://recruit.lusobank.com.mo

3. 掃瞄以下招聘二維碼︰

(所收集的個人資料僅作本行招聘用途。

如經電子郵件提交，申請人需清楚了解網絡傳遞資料存在的風險。)

收集個人資料聲明：

本行收集的應徵者資料將予保密，只用作評估應徵者是否適合擔任所申請的職位，以及在應徵者獲聘用時，用作計算初步的薪酬及福利。應徵者如不提供申請表的資料，可能會影響申請的處理效率及結果。如應徵者30日內沒有接到本行通知，則可認為本次應徵沒有成功。本行會保留暫未合適者的個人資料一年以作日後招聘之用。應徵者可以書面方式向本行提出申請，查閱及修改應徵資料內容。

金寶來酒店澳門招聘

出納員

***歡迎應屆畢業生應徵

學歷要求：

• 大專畢業或以上學歷(有財務本科畢業優先)

工作經驗要求及招聘條件：

• 審查及存入每天營業收入所收取之現金，適時按銀行外匯牌價更新給相關部門及負責各部門之現金報銷申請(如有需要，需外勤工作)；

• 熟悉辦公室軟件，如word，Excel，PPT。

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

***歡迎應屆畢業生應徵

工作內容：

• 準確快速的為客人辦理入住、離店手續，接聽客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 前台部副主任/主任

• 行李部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 木工/電工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

公教中心酒店招聘

公教中心酒店 Catholic Centre Hotel

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

• Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

• Handle guest inquiries, reservations, and special requests promptly and professionally

• Assist in training and guiding junior reception agents to maintain service quality

• Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

• Ensure accurate handling of payments, billing, and cashiering procedures

• Maintain a welcoming and professional environment at the reception desk

• Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

• 1-2 years of experience in front office or reception operations within hospitality

• Previous experience in a senior or lead role preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

NEW YAOHAN 澳門新八佰伴招聘

New Yaohan is the only and well-loved all-in-one department store in Macau. Growing with our shining city, it is our mission to serve the local residents and our visitors.

We strive and thrive to become the premier in retail industry, as well as a trustworthy and sustainable business to our employees, partners, customers and the community.

In our rapid growing market, our long-standing heritage sets us apart from the strong market competition. With our long-established brand name in Macau, we are determined to be the most recognized retailer in Macau, the entertainment capital and named “Las Vegas of the Oriental”.

To cope with our rapid growth, we are looking for high caliber individual for the following position:

全職工作機會：

A：

1. Accounting Manager

➤ Details 了解詳情

B：

2. Buyer (Men's Ladies' or Sports)

➤ Details 了解詳情

3. Brand Development Officer

➤ Details 了解詳情

D：

4. Director of Electrical Appliance Department

➤ Details 了解詳情

S：

5. Senior Manager of Cosmetics Department

➤ Details 了解詳情

T：

6. IT Application Service Analyst

➤ Details 了解詳情

7. IT Infrastructure Service Engineer

➤ Details 了解詳情

8. Thermos全職推廣員

➤ Details 了解詳情

Others：

9. 電器技工

➤ Details 了解詳情

10. 日本料理廚師

➤ Details 了解詳情

11. 泰式料理廚師

➤ Details 了解詳情

12. 飯堂廚師

➤ Details 了解詳情

13. 木工

➤ Details 了解詳情

14. 理貨員

➤ Details 了解詳情

15. 壽司師傅

➤ Details 了解詳情

16. 貴賓客戶服務主任

➤ Details 了解詳情

17. 收銀員

➤ Details 了解詳情

18. 銷售顧問 / 售貨員

➤ Details 了解詳情

19. 美食廣場中菜廚師

➤ Details 了解詳情

We offer competitive remuneration package including meal allowance, medical scheme, discretionary bonus, double pay and pension fund with excellent career exposure opportunities to the right candidate.

Apply Now :

Interested parties, please apply with full resume in MS Word format with present and expected salary via e-mail to hr@newyaohan.com

(Personal data collected will be used for recruitment purpose only)

Company website : www.newyaohan.com

---

APPLY NOW 快速申請職位：

STARLUX Airlines 星宇航空澳門招聘

STARLUX Airlines is a brand-new full-service airline from Taiwan and we are aiming to expand our service world-wide. Currently we are looking for below vacancies to join us in Macau.

＞ APPLY NOW！

Cargo Specialist

STARLUX Airlines is searching for Cargo Specialists to join our Cargo Section in Macau. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Build up and maintain relationship with customers in the local market.

• Handle daily cargo sales and reservation.

• Be responsible for export/import airline operation.

• Coordinate with relevant internal/external parties. (e.g. Head office, Port Authorities, CAA, etc.)

• ULD and accessories stock control and management.

• Perform related duties as assigned.

Qualifications

• Excellent multitasking, communication and coordination skills.

• Quick reaction, problem solver and team player.

• Can work rotating shifts including nights, holidays, weekends and days off.

• Be flexible to work additional hours on short notice when required.

• Possess the legal right to work in Macau.

Preferred

• Familiar with local market and air cargo sales.

• Cargo export/import operation experience.

• Proficient in Microsoft Office tools, including Word, Excel and PowerPoint.

Education

• Bachelor’s degree and above or equivalent.

Work Experience

• Minimum two years’ cargo related experience.

Language Requirements

• English: proficient.

• Chinese: proficient.

• Cantonese: proficient.

Licenses and Certification

• Driving license for Category B (Automóveis ligeiros).

Interest parties please send your CV with expected salary to

macrecruit@starlux-airlines.com

Airport Service Agent

STARLUX Airlines is a brand-new full-service airline from Taiwan and we are aiming to expand our service world-wide. Currently we are looking for Airport Service Agent to join us in Macau International Airport. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Supervise and monitor on-site situation and performance.

• Conduct training/audit programs in line with Company policies.

• Handle irregularities and complaints occurring from handling process.

• Report non-compliances and suggest corrective methods.

• Manage and control operating resources.

• Review and analyze station operation costs.

• Ensure sufficient and adequate on-site staffing.

• Assist with station’s general affairs and administration duties.

• Achieve Company goals and collaborate seamlessly with team.

• Perform other related duties as assigned.

Qualifications

• Have excellent multitasking and communication skills.

• Be able to work under stress and keep calm when emergencies and unexpected situations occur.

• Be meticulous and attentive to details.

• Can react quickly and solve difficult problems.

• Be able to work independently and in a team environment.

• Can work rotating shifts including nights, holidays, weekends and days off.

• Be flexible to work additional hours on short notice when operationally required.

• Be able to travel to other work locations or cities as necessary to support operations.

• Possess the legal right to work in Macau.

Preferred

• Possess airside/landside working knowledge and is familiar with operational systems of Amadeus Altéa Suite: CM, FM, ARD Web and WorldTracer, etc.

• Proficient in Microsoft Office software.

Education

• Bachelor's degree and above.

Work Experience

• Minimum two years in the aviation industry. Experience in airport passenger or ground handling a plus.

Language Requirements

• Good command of Chinese, the local official language and local dialect.

• Proficient in English.

Licenses and Certification

• Relevant licenses and aviation certification are beneficial, such as Dangerous Goods and SMS.

申請方式 Application:

Interest parties please send your CV with expected salary to

macrecruit@starlux-airlines.com

有意者請將簡歷及期望薪資發送至 macrecruit@starlux-airlines.com

海底撈火鍋澳門招聘

海底撈品牌創建於1994年，歷經三十幾年的發展，海底撈國際控股有限公司已經成長為國際知名的餐飲企業。 截至2024年年底，海底撈品牌共經營1368家餐廳，其中自營餐廳中國大陸地區1332家，港澳臺地區共23家，加盟餐廳共13家，整個大中華區的自營海底撈餐廳共計服務顧客超過4.15億人次。 海底撈多年來歷經市場和顧客的檢驗，成功地打造出信譽度高，融匯各地火鍋特色於一體的優質火鍋品牌。海底撈秉承誠信經營的理念，以提升食品品質的穩定性和安全性為前提條件， 為廣大消費者提供更貼心的服務，更健康、更安全、更營養和更放心的食品。

海底撈是一家迎向挑戰、充滿活力朝氣的公司，重視每一位員工的發展，積極培育人才；定期實施教育訓練、安排一系列專業課程，創造員工最大價值；在管理上，宣導雙手改變命運的價值觀，為員工創建公平公正的工作環境，實施人性化和親情化的管理模式，提升員工價值，再次熱誠歡迎您加入我們的行列，共同成長、攜手邁向國際化。

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兼職 – 傳菜員（3名）

時薪：MOP 65-75

• 工作時間：18:00-22:00。

全職 – 服務員（3名）

月薪：MOP $13,000起

• 工作時間：13:00-22:00或22:00-07:00

全職 – 洗碗工（2名）

月薪：MOP $13,000起

• 工作時間：22:00-07:00

全職 - 店長助理（1 名）

月薪：MOP $18,000-20,000

• 學歷要求：大學本科及以上，語言要求：粤语/普通话/英語流利，年齡要求：30歲以內

• 工作時間：13:00-22:00

**以上職位經驗不拘，全職享有全勤獎 $500，通宵班津貼 $500**

優厚福利：

包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅，更多福利詳情可面試諮詢。

申請方式：

有意者可將個人履歷電郵至：amhr@haidilao.com，標題請註明申請職位。

WYNN MACAU 永利澳門招聘

【永利暑期工作機會｜把握暑假・開拓視野・成就未來】

想善用暑假時間，累積寶貴工作經驗？

永利全新推出暑期工作機會！ 讓您親身體驗國際級綜合度假村的營運模式，深入了解五星級服務文化，在真實職場環境中學習與成長，開拓視野，為未來發展建立優勢。

名額有限，請即申請！

#永利招聘 #永利暑期工作 #WynnCareers

資訊科技商業智能主任 Supervisor - IT Business Intelligence Group (ID: 2780BR)

主要職責：

資訊科技商業智能主任負責理解及掌握管理層所訂定的工作重點與優先次序，並確保在其帶領及指導下的商業智能團隊成員清楚相關要求，並按既定標準及時、有效地執行各項工作。此職位負責監督所有與硬體及軟體相關的第二線資訊科技支援服務，以確保符合既定的服務級別協定（SLA），亦需參與專案的實施與執行。如遇到任何非正常情況、潛在風險、營運挑戰或相關投訴事項，必須即時向商業智能團隊的管理層作出匯報，以確保問題能迅速獲得跟進及處理，維持營運穩定及服務水準。

職位介紹

• 在資源有限的情況下管理服務單，對各項工作進行優先排序，確保所有工作均被妥善安排及按需要執行，並進行電話滿意度回訪。

• 提供充分的監督，以最大化團隊資源運用．監控服務單的處理流程，確保僅在必要時才安排多於一名團隊成員處理同一服務單。管理團隊資源的分配，確保每張服務單均能高效及及時地完成。

• 根據服務水平協議（SLA）要求，處理及跟進所有服務單將任何問題或關注事項上報至管理層

• 及時向商業智能管理層報告所有挑戰，並提出可行的改善或解決方案

• 協助管理硬體及軟體的第二線資訊科技支援服務工作

職位要求

• 工作經驗：具備最少兩年與本職位所述職責及工作範疇直接相關之工作經驗，其中包含兩年之主任

• 或管理層級經驗；並於專案推動及資源管理方面展現卓越表現及成功經驗。

• 教育程度：須具資訊科技領域之文憑或學士學位

• 語言能力：須操流利廣東話，普通話及良好英語

Job Purpose

The Supervisor of the BIG group is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understands and carries out the tasks as needed. This position supervises all second level support tickets for hardware and software to meet all service level agreements (SLA’s) as well as involve in project implementation and execution. In this role, any unwarranted issues, challenges, complaints are to be raised to the Assistant Manager and or Manager of the BIG Team immediately. This role collaborates with all business users on a daily basis.

Key Responsibilities

• Understand, quite often, requests will outweigh resources and have the skill to manage tickets so the highest priority is given to an experienced agent and is followed up with a satisfaction check (phone call)

• Provide adequate supervision to ensure resources are scheduled and dispatched to make the most of the team’s resources. Monitor ticket and efficient and timely handling on each ticket

• Act on all Help Desk tickets to comply with the SLAs

• Escalate any concern to higher management

• Report all challenges in a timely manner to BIG Management with options to rectify

• Assists to manage 2nd Tier support for both hardware and software.

Competencies and Requirements

• Experience: At least 2 years’ experience directly related to the duties and responsibilities as specified above,

• with 2 years at supervisory level. Proven track record in projects and resource management

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務車道協調員 Driveway Coordinator - Limousine Services (ID: 3603BR)

主要職責

• 監督及協調轎車服務部的車道運作，並確保賓客在酒店享有愉快的豪華轎車服務體驗

職位介紹

• 借助轎車跟蹤系統來監測已預訂的轎車服務在酒店車道上的上落情況

• 確保有預訂的客人乘坐正確的指定轎車

• 協調並準確地記錄預訂的上落客情況

• 當客人目的地為澳門機場或澳門客運碼頭時，需負責將碼頭酒店代表的車牌號碼、乘客人數和行李數等資料給酒店代表作送客準備

• 掌握所有酒店、各區盛事和活動的最新資訊，以確保能提供高水平的產品和服務知識，以便向客人解釋及銷售服務和設施

職位要求

• 工作經驗：具於五星級酒店從事客戶服務的工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操良好的廣東話、普通話及英語

• 電腦應用：熟悉 MS Office 操作

Job Purpose

• Monitor, coordinate logistics, and ensure the guest have a pleasant limousine transportation experience at the hotel driveways.

Key Responsibilities

• Monitor scheduled limousine bookings for pick-ups and drop-offs at the driveways with the aid of the Limo Tracking System.

• Ensure the guest with bookings enter the correctly designated limousines.

• Reconcile and accurately notate scheduled limousine pick-ups and drop offs.

• Track departures with destinations to the Airport and Macau Ferry Terminal and notify the Pier Hotel Representatives of the limo plate number, number of pax and number of pieces of luggage for farewell coordination.

• Have up-to-date knowledge of all hotel, events, and activities to ensure a high level of product and service knowledge in order to explain and cross sell services and facilities to guests.

Competencies and Requirements

• Experience: Previous customer service experience in a 5-star hotel is an advantage

• Education: Secondary school or equivalent.

• Language Ability: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技營運專員 Specialist - IT Property Services (ID:3717BR)

主要職責

• 作為資訊科技中心的最前線聯絡人員，負責協助團隊成員作出解決電腦系統問題的支援服務，並為硬體和軟體系統提供技術支援。

職位介紹：

• 擔任資訊科技部門的代表，並滿足公司内部的需求

• 透過支援中心電話、電郵或其他通訊渠道，並迅速地處理詢問並提供解決方案

• 監察及維持服務紀錄，並確保完成支援服務

• 需對資訊科技部門的日常運作產生影響的問題作出及時更正及匯報

• 須與資訊科技相關的團隊協調安裝、設定及排除故障

• 根據資訊科技部門指引，確保設備獲得適當的檢查、記錄、分配、分發及處置

• 執行系統監控、檢查和預防性維護以維持服務的正常運作

職位要求

工作經驗：具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

• 教育程度：須具資訊科技領域的文憑或大學畢業學歷

• 語言能力：須操流利廣東話，普通話及良好英語

• 需輪班及能在娛樂場/渡假村工作

Job Purpose

The IT Property Services Specialist is responsible for contact ownership, provide first tier support and service request management through IT hotline, email or IT service counter. He/she is the front-line contact person for all internal business users on all issues related to IT systems and services, this position carries out duties to provide technical support on IT hardware, software and business systems.

Key Responsibilities

• Serve as the representative of the Information Technology Division to drive customer (internal user) satisfaction

• Provide IT technical support to our customers (internal user)

• Handle user incident / service requests over telephone, email, live chat, direct interaction or any other available forms of communication

• Maintain service request log and track all service requests till completion

• Escalate a critical issue that might cause concern to IT management

• Coordinate the installation, configuration and troubleshooting with relevant IT fulfillment team

• Follow the instruction of the IT asset management process to ensure the IT equipment is checked, recorded, assigned, distributed and disposed properly

• To perform system monitoring, health check and preventive maintenance to maintain services uptime

Competencies and Requirements

• Experience: Minimum 1 year experience directly related to the duties and responsibilities specified.

• Proven track record in project implementation, deployment and business application support

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

• Able to work on shift when required

• Able to work in entertainment/integrated resort

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

洗衣部服務員 Junior Laundry Attendant

主要職責

• 清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備

職位介紹

• 把弄髒的床單和衣物分類並放入指定的手推車內

• 在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標

• 保持工作設備及工作範圍的清潔衛生

• 遵守健康和安全指標，緊急程序和防火條例

• 當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

• 工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗

• 技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話及普通話

Job Purpose

• Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

• Sort soiled linen and place into designated laundry trolleys

• Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule

• Clean and tidy all operating equipment and work areas

• Adhere to health and safety standards, emergency procedures and fire prevention regulations

• Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies and Requirements

• Experience: Minimum 1 year experience in a five-star hotel laundry

• Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

制服部服務員 Uniform Attendant

主要職責：按部門既定的程序及標準執行團隊成成員的制服交收工作，包括把乾淨的制服放進制服袋內、為員工從輸送架上提取制服/制服袋、把制服/制服袋放回輸送架上等。此外，於必要時須協助和履行制服部主任所委派的其他工作。

職位介紹

• 回收團隊成員的弄髒制服

• 派發乾淨的制服給團隊成員

• 對於制服的回收及發出須維持準確的倉存記錄

• 確保及時完全修補的工作，令團隊成員及主任感到滿意

• 向服裝部經理作出每日工作滙報

職位要求

• 工作經驗：具有制服處理的工作經驗者優先考慮

• 技能 / 證書：具裁縫知識者優先考慮

• 教育程度：小學畢業或以上程度

• 語言能力：良好廣東話。懂普通話及英語

Job Purpose: Issue uniforms and garment bag to Team Members through the proper procedures and standards. Assemble clean uniforms and retrieve garment bags onto the conveyor. Perform the duties assigned by Supervisor - Wardrobe if necessary.

Key Responsibilities

• Receive soiled uniforms from Team Members

• Issue clean uniforms to Team Members

• Maintain accurate inventory of uniforms received and issued

• Ensure repairs are carried out promptly and to the Team Member’s and Supervisor’s satisfaction

• Report daily progress and issues to the Management of Wardrobe

Competencies and Requirements

• Experience: Have uniform experience in a five-star hotel is an advantage

• Knowledge/Certificates: Knowledge of tailoring an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責：

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。

職位介紹：

• 安裝和配置電腦硬件操作系統和應用程序

• 監控和維護電腦系統和網絡

• 與員工或合作夥伴溝通，以幫助建立系統或解決問題；

• 排除系統和網絡問題以及診斷和解決硬件或軟件故障

• 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

• 協助工程師遵守法規和合規流程

職位要求

• 工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

• Installing and configuring computer hardware operating systems and applications

• Monitoring and maintaining computer systems and networks

• Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Assist engineers in adhering to regulatory and compliance processes

• Competencies and Requirements:

• Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

• responsibilities specified. Experience in computer systems support and service desk as an advantage

• Education: Diploma or Degree in Information Technology field

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部主任 Supervisor - Housekeeping Administration (ID:118BR)

主要職責：支援行政管家管理管家部的日常運作。每天檢查所有房間以控制質量，須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來乾淨，整潔，精心準備的客房，令賓客有超乎所想的感受。

職位介紹：

• 協助管理層管理管家部的日常運作

• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能

• 對所有客房進行日常的巡查，在貴賓到達前檢查房間

• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員

• 檢查所有公共場所，並於必要時執行糾正行動。

• 向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求：

• 工作經驗：具最少三年於客房部工作的經驗

• 技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識

• 教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操良好普通話、廣東話及英語

Job Purpose: Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department

• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance

• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival

• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators

• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements

• Experience: Minimum of 3 years’ Housekeeping experience

• Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents

• Education: Secondary school or above, University grade is preferable

• Language Ability: Good English, Cantonese and Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm

MOME Limited 澳門招聘

MOME澳動傳科是澳門一間提供全方位市場推廣及媒體廣告服務的公司，我們的團隊擅長以創新的意念，透過利用我們的視像媒體平台、管理媒體投放、研發O2O互動方案等，協助客戶及其品牌與目標客戶群進行互動和宣傳。我們致力為客戶提供一站式媒體及營銷方案。憑藉我們的專業知識和優質服務，MOME澳動傳科現已成為澳門、香港以及內地多個大型企業的首選。

網址：http://mome.mo

新聞編輯 Chief News Editor / Head of News Content（Social-first）

Monthly Salary: HK$30,000 - HK$45,000

Location: Macau & Hong Kong（Relocation opportunity from Hong Kong）

Team: Founding Team

🌞 Role Overview

• We are launching a next-generation social-first news platform in Macau, targeting the Greater Bay Area audience. This role is part of the founding team and will play a critical role in building the platform’s editorial direction, content system, and audience growth strategy from the ground up.

• This is not a traditional newsroom position. We are looking for someone who understands how news content performs on social platforms and can translate news into engaging, high-impact digital formats.

🌞 Key Responsibilities

• Define and lead the overall content strategy, with a strong focus on social media distribution (Facebook, Instagram, YouTube, short-form video platforms)

• Build and manage the editorial team, including workflow design, performance management, and team culture

• Oversee daily news operations, including story selection, editorial planning, scripting, and publishing

• Develop scalable content formats such as short-form video news, explainers, and feature storytelling

• Ensure all content meets high standards of accuracy, editorial integrity, and compliance with Macau media regulations

• Monitor content performance and audience data, continuously optimizing for reach, engagement, and retention

• Identify trending topics and manage breaking news with strong editorial judgment and risk awareness

• Establish and maintain relationships with government bodies, media partners, and key stakeholders to strengthen content access and distribution

🌞 Requirements

• 6–10+ years of experience in journalism, digital media, or content platforms, with at least 3 years in a leadership role

• Proven experience in building, launching, or scaling a digital media platform, online news outlet, or content-driven social media brand

• Strong understanding of social media ecosystems, including content formats, algorithms, and audience behavior

• Hands-on experience in video content production and digital storytelling

• Excellent editorial judgment with the ability to balance speed, accuracy, and risk management

• Familiarity with the Greater Bay Area / Macau context is a strong advantage

• Fluent in Chinese; English proficiency preferred

🌞 What We Offer

• Founding team opportunity to build a new media platform from 0 to 1

• High level of ownership over content strategy and product direction

• Exposure to cross-border media development (Hong Kong × Macau × GBA)

• Competitive salary package (aligned with experience) + performance incentives

🌞 Who We Are Looking For

• Someone who sees news as a product, not just content

• Someone who understands how to make news travel on social media

• Someone who is excited to build, not just manage

社媒運營專員 Social Media Operations Specialist

職位概述

本公司正招募一名社媒運營專員，全面負責公司各社交媒體渠道的日常運營與推廣工作。成功入選者將運用數據驅動思維，提升社交媒體的覆蓋率、互動率及粉絲增長，並以生動、具感染力的文案及創意內容，傳遞公司的新聞及媒體品牌形象。此職位為公司數碼擴展計劃的關鍵成員，適合有志投身新媒體行業、熱衷數碼增長的人才。

主要職責

• 管理 Instagram、Facebook、YouTube. 視頻號的日常發布與排期

• 撰寫各平台帖子文案、標題及標籤策略，優化自然觸及率

• 監控每條視頻的播放量、完播率、互動率，每周整理數據報告

• 管理留言互動，建立粉絲社群關係

• 追蹤熱點話題，識別可快速響應的即時創作機會

• 協助策劃與本地KOL或機構的合作聯動

• 研究競品賬號動態，持續優化內容策略

職位要求

• 1 - 3 年社交媒體運營、數字營銷或相關工作經驗

• 深度使用 Instagram、Facebook、YouTube，熟悉各平台算法邏輯

• 具備基礎視頻剪輯能力

• 數據敏感，能讀懂 Meta Business Suite 及 YouTube Analytics 報告

• 文案寫作靈活，能用粵語/中文寫出有傳播力的標題和帖子

• 對新聞資訊類內容有興趣，反應敏捷

• AI內容工具使用經驗為加分項

薪酬福利

• 福利保障：享有澳門政府假、帶薪年假、社保、節日福利等

• 團隊氛圍：溝通直接高效，無複雜層級內耗，工作氛圍和諧

• 職業發展：平台資源優質，晉升空間廣闊。

銷售經理 (Account Service Manager)

📌 主要職責：

• 依據公司整體業務戰略，制定澳門本地媒體廣告、營銷推廣業務的銷售計劃，拆解團隊業績指標，統籌推進執行，確保部門整體銷售目標達成。

• 負責高端客戶、大客戶開發與維護，洽談核心商務合作，簽訂合作合同，推進項目落地與款項回款，把控整體銷售業務進度。

• 管理銷售團隊，帶領、督導銷售專員開展客戶開發、業務推廣、簽單維護等工作，一對一指導團隊成員業務開展，解決團隊工作難題。

• 規範銷售流程，制定銷售考核標準，跟蹤團隊及個人業績完成情況，統計銷售數據，定期匯報工作進展，優化銷售策略。

• 把控客戶服務質量，維護長期穩定的客戶合作關係，挖掘客戶深度合作需求，提升公司品牌口碑與市場佔有率。

• 關注澳門本地市場行情、競品動態，及時調整銷售策略，整合內外資源，拓寬業務渠道。

• 負責銷售團隊日常管理、人員帶教與技能培訓，營造高效協作的團隊氛圍，完成上級下達的各項管理工作。

📌 任職要求：

• 大專及以上學歷，3年以上澳門本地廣告、媒體、營銷行業銷售經驗，2年以上銷售團隊管理經驗。

• 熟悉澳門本地商業市場，擁有豐富的行業客戶資源與商務渠道，精通媒體廣告銷售全流程。

• 粵語、普通話、英文讀寫流利，具備出色的商務談判、團隊管理、溝通協調與問題解決能力。

• 目標感強，具備強大的責任心、執行力與抗壓能力，擅長團隊帶教、業績管控與策略規劃。

• 熟悉銷售團隊運營管理，工作主動積極，商業思維敏銳，為人穩重正直。

• 遵守公司各項規章制度，服從上級工作安排。

📌 薪酬福利：

• 薪資結構：底薪兩萬+業績提成+績效獎金，薪酬待遇優厚

• 福利保障：享有澳門法定節假日、帶薪年假、社保、節日福利等

• 團隊氛圍：溝通直接高效，無複雜層級內耗，工作氛圍和諧

• 職業發展：平台資源優質，晉升空間廣闊，享有專屬管理培訓。

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

業務拓展經理（Business Development Manager）

📌 主要職責：

• 依據公司發展戰略，結合澳門本地市場行情，制定業務拓展計劃與業績目標，開拓媒體運營、品牌合作、廣告宣傳等相關業務。

• 負責澳門本地客戶開發、商務洽談、合約簽訂及項目落地，維護政府、企業、社團等客戶資源，穩固長期合作關係。

• 挖掘市場合作機會，制定個性化合作方案，跟進項目執行、款項回收，確保完成各項業績指標。

• 跟蹤澳門傳媒行業動向、市場需求及競品信息，優化業務策略，拓展合作渠道，提升公司市場佔有率。

• 協調內部團隊推進合作項目落地，做好客戶後續服務，提升客戶滿意度，維護公司品牌口碑。

📌 職位要求：

• 大專及以上學歷，市場營銷、商務管理、傳媒類相關專業優先。

• 3年以上澳門本地傳媒、廣告、商務拓展相關工作經驗，熟悉澳門市場環境，擁有本地客戶資源者優先。

• 具備獨立客戶開發、商務談判、項目推進能力，熟悉商務合作全流程，業績能力突出。

• 為人敬業負責，溝通協調能力強，思維靈活，抗壓性好，有較強的責任心與服務意識。

• 粵語、普通話流利，精通繁體中文書寫，熟悉澳門本地商業運作規則。

📌 薪酬福利：

• 薪酬結構：底薪兩萬+ 以及業務拓展成果及合作專案落地情況發放績效獎金；

• 福利保障：享有澳門法定節假日、帶薪年假、社保、節日福利等；

• 發展支持：提供專業業務培訓、行業資源扶持，完善內部晉升通道；

• 團隊氛圍：資源共享，助力個人商務資源積累。

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

動畫設計師（ Full Time / Part Time ）

📌 工作內容：

• 設計Motion Graphics 動畫Storyboard

• 動態製作

• 影片caption template 製作

📌 職位要求：

• 熟悉使用Adobe After Effect、illustrator 等動畫製作軟件

• 具有一定美感，能團隊協作，按時完成工作任務。

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

影片後製
（ Full Time / Part Time ）

📌工作內容：

• 負責不同節目影片的剪輯、後製動效、調音調色等

• 協助製定影片拍攝方案、腳本撰寫

• 需外出協助影片拍攝

📌職位要求：

• 熟悉拍攝、錄影及後期製作的各種技巧及後製軟件

• 大學及以上學歷，編導、影視製作、新聞或中文等相關專業，經驗豐富者不限學歷；

• 良好讀寫中文及英文的語言能力

• 工作細心、責任心強、善於溝通、能獨立完成項目、有團隊協作精神，能按時完成工作任務。

• 具備採、編、導、拍等專業能力者優先考慮

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

影片攝影師（ Full Time / Part Time ）

📌工作內容：

• 主要負責不同影片的拍攝、後製等

• 協助製定影片拍攝方案、分鏡等

• 需具定程度影片後製能力

📌職位要求：

• 熟悉拍攝、錄影及後期製作的各種技巧

• 大學及以上學歷，編導、影視製作、新聞或中文等相關專業，經驗豐富者不限學歷；

• 良好讀寫中文及英文的語言能力

• 工作細心、責任心強、善於溝通、能獨立完成項目、有團隊協作精神，能按時完成工作任務。

• 具備採、編、導、拍等專業能力者優先考慮

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

影片編導

📌工作內容：

• 負責不同影片或節目的拍攝編導、腳本撰寫

• 影片後期製作，包括影片剪輯、調音調色等

📌職位要求：

• 熟悉拍攝、錄影及後期製作的流程

• 具一定審美及腳本創作能力

• 大學及以上學歷，編導、影視製作、新聞或中文等相關專業，經驗豐富者不限學歷；

• 良好讀寫中文及英文的語言能力

• 創作力強、思維活躍、善於溝通、工作細心、有團隊協作精神，能按時完成工作任務。

• 具備採、編、導、拍等專業能力者優先考慮

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

AIGC 工程師

📌 工作內容：

• 負責影片類 AIGC 內容生成，包括腳本優化、AI 畫面生成、影片剪輯與調校等相關工作

• 完成海報、長圖、社交媒體素材等平面類 AIGC 內容製作，優化生成效率與視覺效果

• 參與 AI Agent 搭建與迭代，設計並實現適配影視、平面內容生產場景的智能代理功能

• 與設計、運營、策劃團隊協同溝通，理解需求並輸出符合標準的 AIGC 內容，優化生產流程

📌 職位要求：

• 具備 AIGC 內容生成、AI Agent 開發相關經驗，有影視或平面內容生產領域實戰經驗者優先

• 熟練掌握主流 AIGC 工具，瞭解常見大語言模型及 Agent 框架使用邏輯

• 具備基礎的影片剪輯或平面設計能力，能夠識別並把控內容視覺質量

• 具備良好的邏輯思維與團隊協作能力，能夠高效推進項目並按時交付任務

• 對 AIGC 技術趨勢有敏感度，樂於探索新工具、新方法優化內容生產鏈路

📌 薪酬範圍：面議

📌 申請方式： 🌟有意者請將個人履歷及作品集發送至📧 hr@mome.mo

和記電話 (澳門) 有限公司澳門招聘

有關和記電話（澳門）有限公司

和記電話(澳門)是一家領先的流動電訊服務營辦商，透過覆蓋廣泛的 4G LTE網絡，為客戶提供高質素的話音及數據服務、具創意及多元化的流動通訊內容、國際長途電話及漫遊服務。和記電話(澳門)持續擴展網絡，其國際漫遊服務，遍及逾 280 個國家及地區，覆蓋範圍廣泛。

About Hutchison Telephone (Macau) Company Limited

Hutchison Telephone (Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services through its far-reaching 4G LTE networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions.

NOC Specialist 網絡中心運作維護專員

Responsibilities:

• Provide 7x24 alarm monitoring for the networks

• Network Operation Centre documentation update

• Support Configuration Management (Implement DBCR from other teams)

• Network Problem Reporting, Handling and Escalation

• Handle network complaint cases from customer service department, roaming partners etc.

• Prepare daily, weekly, monthly and special event report

• Perform Fault Management (System Alarm Handling)

• Monitor network performance and integrity using network management tools.

• Identify, diagnose, and resolve network issues promptly to minimize downtime.

• Coordinate with field engineers and other IT professionals to optimize network performance.

• Manage incident response, including detection, assessment, and resolution1.

• Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.

Requirements:

• Diploma or Higher Diploma in Electrical or Telecommunication Engineering.

• Strong technical knowledge of mobile telephony.

• Proficient in network monitoring and troubleshooting principles.

• Excellent problem-solving and analytical skills.

• Outstanding communication and interpersonal abilities.

• Ability to work independently and in a team, self-motivated, and well-organized.

• Familiarity with incident management and escalation processes

• Willingness to work in shifts, including nights and weekends.

Account Executive (Corporate Sales) 客戶經理（企業銷售）

Responsibilities:

• Assist to promote IT solution, mobile services and data products or other telecom services

• Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target

• Build up good relationship with account focal and top executives

• Co-ordinate with different departments to maximize business growth

Requirements:

• Secondary school graduate or above

• 1 years’ business sales experience, preferably in Telecom and IT industry

• Knowledge of telecom products and services is an advantage

• Proactive, self-motivated with commitment to achieve sales target

• Good communication and interpersonal skills

• Fluent in Cantonese, English and Mandarin is an advantage

Manager - IT Infrastructure & Operations Management

經理 – 資訊基礎設施與營運管理

Responsibilities:

• Assist to manage IT operations

• Manage IT projects

• Assist to devise development plan for IT network

• Provide solutions to Marketing team for new services deployment

• Work with vendor for new IT system or service deployment

• Coordinate with Billing team to follow up billing related issues

Requirements:

• Degree holder in Computer Science or Information Systems disciplines

• At least 5 years of relevant working experience

• Good project management skill, and able to manage several projects in parallel

• Good communication skills, fluent in both written and spoken English and Chinese

Manager - Consumer Sales

經理 - 消費市場

Responsibilities:

• Manage sales and business planning for retail channels

• Conduct performance tracking and sales productivity analysis

• Manage sales commission programmes and scheme analysis

• Assist in budget planning & cost management

• Provide commercial support on retail shop, channel and partnership deals

Requirements:

• Degree holder in Business Administration or related disciplines

• At least 5 years of relevant experience in the retail industry

• Business analysis / research experience in Telecom industry is advantageous

• With strong analytical skill and business acumen

• Excellent communication and presentation skills

• Good command of written and spoken Chinese and English, including Mandarin

Manager – Finance

經理 - 財務

Responsibilities:

• Oversee finance daily operations including but not limited to below task:

• In charge of monthly revenue recognition of mobile business

• Monitor / reconcile daily receipts from all payment channels

• Handle customer enquiry/refund and follow up rectifications

• In charge of credit control and debt recovery process

• Support trade sales and invoicing process

• In charge of monthly / quarterly reports required by headoffice

• Assist in internal control implementation and streamline operation flows

• Liaise with internal/external auditors on regular/yearly audit as required

• Provide analytical support to management on ad-hoc assignment

Requirements:

• Degree holder in Accounting/ Finance or related disciplines, preferably with recognized professional accounting qualifications;

• At least 5 years of relevant accounting experience with at least 3 years in supervisory role;

• Responsible, able to work independently and a good team player

• Good command of both written and spoken English and Chinese, Mandarin is an advantage.

• Proficiency in MS Office such as Word and Excel

門市營業代表

工作內容：

• 於門市或展銷場地銷售和記電訊產品及提供售後服務

職位要求：

• 一年以上零售經驗

• 積極主動並具備良好推銷技巧

• 操流利廣東話、懂英語及普通話

Apply Now 申請方式：

We offer competitive salary package and career development opportunity.

Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@hmacao.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.