WYNN MACAU 永利澳門招聘

博彩法規遵循事務專員 Specialist - Gaming Compliance

主要職責

須就澳門反清洗黑錢法律，準備永利澳門及永利皇宮娛樂場所需提交報告的相關資料的文書工作，須與博彩中介人洽談其報告的準確性，及合乎博彩監察協調局的反清洗黑錢報告的要求。並須協助娛樂場法規事務經理實施有效的合規措施。

職位介紹

• 審查由永利澳門及永利皇宮娛樂場所提供的巨額交易報告及總結報告摘要

• 覆審顧客數據，以確保所有可能涉及政治敏感人物 PEP 的活動都經審查，並將會構成資助恐怖主義犯罪的交易機會減至最低

• 接收和審查博彩中介人的日常巨額交易報告及附加文件的準確性及完整性

• 協助娛樂場法規事務經理檢查永利澳門及永利皇宮娛樂場的巨額交易報告及巨額交易報告摘取，以確保所有交易都得以報告及總結資料正確。並須向博彩法規遵循經理會報相關事項。

職位要求

• 工作經驗：對具有編寫巨額交易報告及可疑交易活動報告的經驗；及審計經驗者優先

• 教育程度：大學畢業或同等學歷

• 語言能力：良好廣東話及英語，懂普通話者優先考慮。能讀及寫繁簡體中文

• 電腦應用：熟識 Microsoft Excel 及 Word（英文及中文）

Job Purpose

Oversee all Anti-Money Laundering (AML) related obligations to achieve compliance with the relevant laws. Implement effective compliance systems, minimise risk of exposure to potential terrorism-related transactions, and review and investigate suspicious transaction reports. Develop and deliver AML training programs, maintain up to date training materials and records, and coach Junket staff in relation to their regulatory obligations and the implementation of AML solutions

Key Responsibilities

• Receive daily ROVE reports from the Junkets

• Review the reports and attached documentation for accuracy and completeness, and report any discrepancies to the Gaming Compliance Coordinator

• Receive and review the Forex Compliance Forms to ensure all reportable Foreign Currency transactions are reported and updated in the Forex Compliance Log on a daily basis

• Prepare information for the completion of AML reports which will be overseen by the Gaming Compliance Manager

Competencies and Requirements

• Experience: Experience in ROVE and auditing is preferred

• Education: Bachelor degree or equivalent

• Language Ability: Proficient in Cantonese and English. Mandarin an advantage. Able to read and write traditional and simplified Chinese characters

• Computer Skills: Proficient in Microsoft Excel and Word (English & Chinese)

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

信貸文員 Clerk - Credit / Collections

主要職責

協助信貸部執行日常營運工作，確保所有信貸申請程序準確無誤。

職位介紹

• 協助信貸部門執行日常運作

• 按照有關程序安排各項信貸申請及評估

• 處理系統資料輸入及審批程序

• 與相關部門協調信貸事務，嚴格遵守所有保密政策及程序

職位要求

• 教育程度：大學畢業或以上程度

• 語言能力：操寫流利的廣東話、普通話及英語

• 電腦應用：熟識 Ms Office 及 Outlook 軟件操作

• 其它：需 24 小時輪班工作

Job Purpose

Assists in the daily operations of Credit / Collections department and ensure all credit requests are completed in accordance with company standard procedures.

Key Responsibilities

• Assist in department daily operations

• Arrange all credit requests and evaluations in accordance with company standard procedures

• Handle all system data and approval procedures

• Coordinate with the credit issues with relevant departments in compliance with all company policies and procedures

Competencies and Requirements

• Education: Bachelor Degree or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Intermediate MS Office

• Others: 24 hour rotating shifts are required

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電子保安系統二級技術員 Electronic Access Control Technician II (ID:1052BR)

主要職責

• 維護安全技術系統，發出進出許可卡予員工，提供技術和軟件支援，以及確保遵從部門和公司所訂定的政策和程序。

職位介紹

• 須處理來自不同部門的 Lenel 系統、Timelox 系統和 Key Cabinet 系統接入請求

• 為團隊成員、車輛、供應商、訪客等發出進出許可卡

• 須處理發行、修改及停止不同許可卡之工作

• 須維護閲讀器、生物辨識閲讀器、緊急按鈕和感應器的正常運作

• 須維護客房門鎖的正常運作

• 更新庫存記錄

職位要求

• 工作經驗: 具從事保安系統的工作經驗者優先考慮

• 教育程度: 中學畢業或以上程度

• 語言能力: 操基本廣東話，英語及普通話

• 電腦應用: 基本電腦知識

Job Purpose

• Maintain Security technical systems, issue access cards to staff, provide technical and software support. Ensure compliance to departmental and Company policies and procedures.

Key Responsibilities

• Handle access requests for Lenel System, Timelox System, and Key Cabinet System from different departments

• Produce badges e.g. employee, LV, vendor, visitor, etc.

• Issue, re-issue, deactivate different badges

• Maintain the proper functioning of readers, biometric readers, emergency button and door sensor

• Maintain the proper functioning of guest room door locks

• Update inventory records update

Competencies and Requirements

• Experience: Previous access control experience an advantage

• Education: Secondary school diploma or above

• Language Ability: Basic Cantonese, English and Mandarin

• Computer Skills: Basic

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Engineer - AI Transformation

Job Summary

The Engineer of AI Transformation at Wynn Resorts (Macau) S.A. is responsible for designing and developing AI models to enhance business operations and drive AI strategic initiatives. Key responsibilities include creating AI workflows, developing user interfaces, and optimizing AI model performance. Additionally, this role conducts applied research into emerging technologies such as agentic AI and advanced RAG, ensuring the organization remains a leader in AI innovation.

Key Responsibilities

• Design and develop AI models tailored to specific business use cases and operational needs.

• Create process flow diagrams and implementation plans to guide model development and deployment.

• Implement vector databases to support retrieval-augmented generation (RAG) and semantic search capabilities.

• Automate AI workflows using automation platforms to streamline operations.

• Optimize models for deployment with business system integration, including APIs and middleware platforms.

• Ensure seamless integration of AI solutions with enterprise applications and data pipelines.

• Collaborate with supervisors and managers to ensure reproducibility, compliance, and scalability of deployed models.

• Maintain technical documentation to support knowledge transfer and operational continuity.

• Conduct applied research to explore emerging AI capabilities.

• Evaluate new tools, frameworks, and methodologies for potential adoption within the enterprise AI ecosystem.

Competencies and Requirements

• Degree in Computer Science, Data Science, Business, or related field

• Proficient written and spoken communication skills in English, Cantonese and Mandarin.

• Experience:

• Minimum 2+ years of experience in AI/Digital transformation, AI/ML projects.

• Minimum 1+ years of experience in software development, or related field.

• Experienced in d AI engineering, machine learning, or intelligent automation.

• Practical experience with vector databases, workflow automation tools, and enterprise system integration is an advantage.

• Skill:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, Python, SQL, API (JSON/RESTful), etc.

• Strong analytical, communication, and stakeholder management skills.

• Design, develop, and implement integration between automation tools and application.

• High ethical standards, level of commitment and ability to cope with complexity and change.

• Self-motivated and be able to lead team members.

• Familiarity with AI technologies such as LLM, RAG, ASR/TTS, natural language processing, and intelligent automation.

• Experience with agile methodologies and proficiency in the following digital tools are considered advantageous (ML frameworks, Container orchestration tools, Digital workflows, RPA platforms)

人工智能轉型工程師

主要職責

人工智能轉型工程師負責設計與開發人工智能模型，以提升營運效能並推動人工智能戰略計劃。主要職責包括建立人工智能工作流程、開發使用者介面及優化模型效能。此職位亦需針對代理型人工智能與進階檢索增強生成（RAG）等新技術進行應用研究，確保企業在人工智能創新領域保持領先地位。

職位介紹

• 設計並開發針對特定商業應用場景與營運需求量身打造的人工智能模型

• 建立流程圖與實施計畫，引導模型開發與部署進程

• 部署向量數據庫以支援檢索增強生成（RAG）與語義搜尋功能

• 運用自動化平台實現AI工作流程自動化，優化營運效率

• 針對商業系統整合（含API與中介軟體平台）進行模型部署優化

• 確保人工智能解決方案與企業應用程式及資料管道無縫整合

• 與主管及經理協作，確保部署模型的可重現性、合規性與可擴展性

• 維護技術文件以支援知識傳承與營運連續性

• 進行應用研究以探索新興的人工智能能力

• 評估新工具、框架及方法論，評估其在企業人工智能生態系統中的採用潛力

職位要求

• 教育程度：電腦科學、數據科學、商業或相關領域之學位

• 語言能力：能操寫流利英語、廣東話及普通話

• 工作經驗：

• 具備至少2年以上人工智能/數位轉型、人工智能/機器學習專案經驗

• 具備至少1年以上軟體開發或相關領域經驗

• 具備人工智能工程、機器學習或智能自動化實務經驗

• 具備向量數據庫、工作流程自動化工具及企業系統整合實務經驗者優先

技能：

• 具備 HTML、CSS、JSP、JavaScript、Java、Python、SQL、API（JSON/RESTful）等進階程式設計經驗

• 擁有強大的分析能力、溝通技巧及良好的管理能力

• 設計、開發並實現自動化工具與應用程式的整合方案

• 具備高度道德標準、高度承諾精神，以及應對複雜變動的能力

• 具備上進心並能帶領團隊成員

• 熟悉人工智能技術，如大型語言模型（LLM）、檢索增強生成（RAG）、語音識別如語音轉文字/文字轉語音（ASR/TTS）、自然語言處理及智能自動化

• 具備敏捷開發方法經驗，並精通以下數位工具者尤佳（機器學習框架、容器調度工具、數位工作流程、機器人流程自動化平台）

For enquiries, please contact us at (853) 8986 6222 during office hours from Monday to Friday between 9:00am and 6:00 pm.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222。

Assistant Manager – Business Engagement

Job Purpose

The Assistant Manager – Business Engagement serves as the primary bridge between IT and business units, ensuring technology solutions effectively support organizational goals. This role is accountable for identifying and understanding business needs, translating them into clear IT requirements, and driving the successful execution of projects and initiatives. The Assistant Manager builds strong stakeholder partnerships, promotes transparent communication, and leads process improvement efforts to enhance efficiency and deliver strategic value across Wynn Resorts Macau.

Key Responsibilities

• Act as the primary liaison between IT and business units, fostering strong and collaborative stakeholder relationships.

• Lead workshops and meetings to identify challenges and recommend effective technology-driven solutions.

• Partner with business units to streamline workflows and optimize performance through technology integration.

• Collaborate with cross-functional teams to define project scope, develop roadmaps, and establish clear deliverables.

• Collect, analyse, and document business requirements to ensure IT initiatives align with business objectives.

• Manage scope changes by engaging stakeholders and ensuring smooth transitions throughout project lifecycles.

• Stay current with industry trends and emerging technologies relevant to hospitality and gaming sectors.

Competencies and Requirements

Experience:

• Minimum 3 years in IT business analysis, project management, or related roles, including 1 year in a supervisory or stakeholder-facing position.

• Proven success in delivering IT projects and driving business engagement.

• Strong stakeholder management, communication, and presentation skills.

• Experience in hospitality, gaming, or resort operations is advantageous.

• Solid understanding of project management methodologies (PMP, Agile, Scrum).

• Strong problem-solving and analytical skills.

• Familiarity with business process modelling and requirements gathering techniques.

• Experience with gaming/hospitality systems management is an advantage.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.

Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技商業互動副經理

主要職責

負責擔任資訊科技部與業務部門間的核心橋樑，確保技術解決方案能有效支援公司目標。了解業務需求並轉化為清晰的資訊科技需求規範，並推動資訊科技專案和計劃的成功執行。此外，須與利害關係人建立強大的合作夥伴關係，促進透明的溝通機制，並主導流程改進工作，以提升營運效率並為永利澳門度假村創造策略價值。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡人，建立並維護穩固且具協作性的利害關係人關係

• 主導工作坊與會議，識別業務挑戰並提出以技術驅動的高效解決方案

• 與業務單位合作簡化工作流程，並透過技術整合優化營運效能

• 與跨部門團隊協作，定義專案範疇、制定發展藍圖，並確立清晰的可交付成果

• 收集、分析並記錄業務需求，確保資訊科技計劃與業務目標高度一致

• 透過利害關係人的積極參與來管理專案範疇變更，確保專案生命週期中的平穩過渡

• 持續關注與酒店及娛樂場業相關的產業趨勢及前沿新興技術

職位要求

• 工作經驗：

• 具最少三年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗

• 具備成功交付資訊科技專案及推動業務端參與的卓越實績

• 具備卓越的利害關係人管理、溝通協調及簡報技巧

• 具備酒店、娛樂場或度假村營運經驗者優先考慮

• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）

• 具備極強的問題解決能力與分析邏輯

• 熟悉業務流程建模及需求分析收集技術

• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

• 教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Manager – Business Engagement

Job Purpose

The Manager - Business Engagement acts as the primary liaison between IT and business units, ensuring technology solutions align with business objectives. This role is responsible for understanding business needs, translating them into IT requirements, and driving the successful delivery of IT projects and initiatives. The manager will lead stakeholder engagement, facilitate communication, and champion business process improvements across Wynn Resorts Macau.

Key Responsibilities

• Serve as the main point of contact between IT and business units, building strong relationships with stakeholders.

• Gather, analyse, and document business requirements, ensuring alignment with IT capabilities and strategic goals.

• Facilitate workshops, meetings, and presentations to understand business challenges and propose IT solutions.

• Define project roadmaps, scopes, objectives, and deliverables in collaboration with business and IT teams.

• Manage changes to project scope, ensuring stakeholder buy-in and effective change management.

• Identify opportunities for business process improvement and operational efficiency.

• Collaborate with business units to optimize workflows and leverage technology for operational efficiency.

• Stay informed on industry trends and emerging technologies relevant to the hospitality and gaming sectors.

• Analyse project outcomes and report on KPIs to senior management.

Competencies and Requirements

Experience:

• Minimum 5 years in IT business analysis, project management, or related roles, including 2 years in a supervisory or stakeholder-facing position.

• Proven success in delivering IT projects and driving business engagement.

• Strong stakeholder management, communication, and presentation skills.

• Experience in hospitality, gaming, or resort operations is advantageous.

• Solid understanding of project management methodologies (PMP, Agile, Scrum).

• Strong problem-solving and analytical skills.

• Familiarity with business process modelling and requirements gathering techniques.

• Experience with gaming/hospitality systems management is an advantage.

• he hospitality and gaming sectors.

• Analyse project outcomes and report on KPIs to senior management.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.

Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技商業互動經理

主要職責

負責擔任資訊科技部與業務部門間的核心橋樑，確保技術應用與公司策略目標一致。了解業務需求並轉化為具體的技術規格，並推動資訊科技專案和計劃的成功交付。此外，須展現卓越的利害關係人管理能力，積極優化永利澳門度假村的業務流程改進。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡窗口，與各利害關係人建立穩固的合作關係

• 收集、分析並記錄業務需求，確保其與資訊科技部能力及公司策略目標一致

• 主持工作坊、會議與簡報，深入了解業務挑戰並提出適切的解決方案

• 與業務及資訊科技團隊協作，共同定義專案藍圖、範疇、目標及可交付成果

• 管理專案範疇的變更，確保獲得利害關係人的認同，並實施有效的變更管理程序

• 識別業務流程改進與營運效率提升的機會點

• 與業務單位合作，優化工作流程，並利用科技提升營運效率

• 隨時掌握酒店與博彩行業相關的產業趨勢與新興技術

• 分析專案成果，並向高層管理團隊報告關鍵績效指標

職位要求

• 工作經驗：

• 具最少五年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少兩年擔任主管或直接對接利害關係人的經驗

• 具備成功交付資訊科技專案及推動業務端參與的卓越實績。

• 具備卓越的利害關係人管理、溝通協調及簡報技巧

• 具備酒店、娛樂場或度假村營運經驗者優先考慮

• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）

• 具備極強的問題分析與解決能力

• 熟悉業務流程建模及需求分析收集技術

• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

• 教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Assistant Manager - Enterprise Project Management

Job Purpose

The Assistant Manager - Enterprise Project Management supports the end-to-end execution of IT projects, ensuring delivery on time, within scope, and budget under senior guidance. This role is responsible for tracking progress, coordinating resources, maintaining documentation, and assisting with risk management across Wynn Resorts Macau. The assistant manager will support project teams, contribute to cross-functional execution, and deliver status updates to leadership.

Key Responsibilities

• Collaborate with departments to gather detailed requirements, use cases, and operational workflows.

• Define project scopes and objectives with stakeholders, confirming technical feasibility.

• Build and nurture relationships with service providers and system vendors.

• Manage changes to project scope, schedule, and costs with stakeholder alignment.

• Provide guidance on risk identification, assessment, and mitigation.

• Proactively identify and address potential changes to scope, schedule, or costs.

Competencies and Requirements

Experience:

• Minimum 2 years of relevant experience, including at least 1 year in a supervisory role.  success in project implementation and deployment.

• Experience in mentoring/leadership qualities.

• Strong presentation and communication skills skills both verbal and written in English.

• Experience in hotel, casino, and resort operations is advantageous.

• Strong problem-solving and trouble-shooting skills.

• Solid understanding and working knowledge of Project Management standards (PMP-PMI, PMP-ACP, Scrum etc) for Project management document and process.

• Familiar with gaming/hospitality systems management an advantage.

Education: Diploma or degree in Information Technology field

Language Ability:  Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技企業項目管理副經理

主要職責

負責支援資訊科技專案的端到端執行。在資深管理人員的指導下，確保專案在既定時間、範疇與預算內達成交付。此外，須負責追蹤專案進度、協調整合資源、維護專案文件，並協助永利澳門渡假村各項專案的風險管理。支援專案團隊，參與跨部門協作執行，並向領導層提供進度更新報告。

職位介紹

• 與各部門協作，收集詳細的業務需求、使用案例及營運工作流

• 與利害關係人共同定義專案範疇與目標，並確認技術可行性

• 建立並維繫與服務供應商及系統廠商的合作關係

• 在與利害關係人達成一致的前提下，管理專案範疇、進度及成本的變更

• 針對風險識別、評估及緩解措施提供專業指引

• 主動識別並處理專案範疇、時程或成本可能發生的變更

職位要求

• 工作經驗：

• 具最少兩年相關工作經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗。具備專案實施與部署成功的實績證明。

• 具備團隊指導經驗或卓越的領導特質

• 具備出色的英文口頭表達與書面寫作能力，並擁有卓越的簡報與溝通技巧

• 具備酒店、娛樂場或度假村營運相關經驗者優先考慮

• 具備極強的問題分析與解決及故障排除能力

• 對專案管理標準（如 PMP-PMI、PMP-ACP、Scrum 等）及相關專案管理文件與流程有深厚的理解及實務經驗

• 熟悉娛樂場或酒店系統管理經驗者優先考慮

• 教育程度：具資訊科技相關領域的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

推廣營運副經理 Assistant Manager - Campaign Operations (ID:3964BR)

主要職責

• 執行及監控永利澳門及永利皇宮娛樂場的所有活動策劃

職位介紹

• 對所有通訊管道進行樓層審核和現場檢查，並通知相關方進行更新

• 每日報告－簡訊計畫、庫存控制、庫存物品清倉

• 新紀念品提案並與採購部門合作採購

• 競爭對手檢查及競爭對手研究報告

• 整合並確保活動行事曆是最新的

活動前

• 與行銷品牌團隊密切合作，確保將促銷細節很好地傳達給客人，並提出建議以增強整體體

• 驗。

• 準備所有 AV、設備、場地佈置、獎品、文件和遊戲道具

• 如有必要，與老虎機、賭博台、俱樂部、保全、監控、營運團隊合作確定工作分配

• 排練/UAT（如果需要）

活動期間

• MC、遊戲助理、檔案控制、人群控制並在必要時處理臨時問題

活動後

• 拆除場地佈置

• 庫存控制、獎品記錄、與收入控制部門合作

• 開始重新訂購物品

• 與各團隊聯絡，檢視活動 SOP，以改善賓客體驗

職位要求

• 工作經驗：至少 5 年在大型酒店從事娛樂場場活動和宣傳活動的經驗。 需要至少 2 年管理經

• 驗。

• 教育程度：學士學位或同等學歷

• 語言能力：流利粵語和國語； 英語優先

• 電腦應用：精通 MS Office 和打字技巧（英文和中文）

Job Purpose

• Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace

Key Responsibilities

• Floor audit and site check for all comms channel and inform relevant parties for updating

• Daily reports –SMS plan, inventory control, stock clearance on stock items

• Proposal on new souvenirs and work with Procurement for sourcing

• Competitor check and competitor research report

• Consolidate and make sure the Marketing Calendar is up to date

Pre-Promotions

• Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.

• Prepare all the AV, equipment, venue setup, prize, documents and game props

• Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary

• Rehearsal / UAT if required

During the Promotion

• MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary

Post-Promotions

• Dismantle on the venue setup

• Inventory control, prize record, work with Income Control

• Initiate reorder of items

• Liaise with various teams to review a promotion SOP in order to improve customer experience

Competencies and Requirements:

• Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2

• year of management experience required

• Education: Bachelor degree or equivalent

• Language: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責：

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。

職位介紹：

• 安裝和配置電腦硬件操作系統和應用程序

• 監控和維護電腦系統和網絡

• 與員工或合作夥伴溝通，以幫助建立系統或解決問題；

• 排除系統和網絡問題以及診斷和解決硬件或軟件故障

• 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

• 協助工程師遵守法規和合規流程

職位要求

• 工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

• Installing and configuring computer hardware operating systems and applications

• Monitoring and maintaining computer systems and networks

• Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Assist engineers in adhering to regulatory and compliance processes

• Competencies and Requirements:

• Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

• responsibilities specified. Experience in computer systems support and service desk as an advantage

• Education: Diploma or Degree in Information Technology field

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

保安控制室操作員 Control Room Officer (ID: 3426BR)

主要職責

監測閉路電視和相關保安系統，以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

• 為保安部收集各項資訊

• 準備及安排日常事件報告

• 協助和履行由保安控制室主任委派的工作

• 及時向管理部門報告所有緊急情況

職位要求

• 工作經驗：具娛樂場系統監察部或保安部工作經驗者優先

• 教育程度：中學畢業或以上

• 語言能力：能操寫廣東話及英語

• 電腦應用：簡單電腦操作

Job Purpose

Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

• Receive and dispatch messages to Security team for further operational actions

• Prepare daily reports on all activities and incidents

• Assist and perform duties assigned by the Supervisor

• Report emergencies promptly to management

Competencies and Requirements

• Experience: Experience in Surveillance or Security is an advantage

• Education: Secondary school diploma or above

• Language Ability: Good command in spoken and written Cantonese and English

• Computer Skills: Basic computer skills

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電機副總監 Assistant Director - Electrical (ID:552BR)

主要職責

協助電機總監規劃改善工程，設計並監督預防性定期維護的範疇與時間表，確保物業電氣系統及設備運作暢順

職位介紹

• 協助監督高壓、中壓及低壓電氣系統的運作與安全,健康和環境法規。

• 確保完全遵守澳門建築規範和國際標準，包括內部建築規範（IBC）

• 檢查電氣安裝情況，並核實例行維護及維修工作的進度

• 監察電氣系統、設備及器具的維修、保養及安裝

• 實施定期預防性維護計劃，配合能源管理及節能措施

• 協助排查各項問題，確保設備的可靠及安全

• 確保及時處理各項工序，並作適時匯報

• 確保團隊依照既定政策與程序執行任務

• 管理每月報告並維持準確的記錄

• 於電氣系統施工階段進行現場觀察與數據收集

• 監督內部團隊和外部承包商的所有相關電氣工作、升級和故障排除

• 提供技術投入為翻新和新建 A&A 專案

• 監督 ELV / BMS / 消防 / 廚房的操作。

• 管理所有相關服務的採購、維護合約和承包商績效

職位要求

• 工作經驗: 八年或以上於高壓、中壓及低壓系統（包括變壓器、配電板、應急發電系統及不間斷電源系統）運作與維護管理經驗；具 ELV / BMS / 消防 / 廚房設施管理工作經驗者優先

• 技能 / 證書: 具備設備安裝、測試及調試監督經驗者

• 優先。熟悉 HV、MV 及 LV 的切換操作及安全程序；擅長撰寫報告、準備招標文件及評估供應商方案；熟悉澳門有關 HV、MV 及 LV 電氣系統及設備運作與維護的法規及市場慣例；持有高壓電工作業資格註冊者優先

• 教育程度: 工程學士或以上學歷，或具備認可的電氣工程相關資格

• 語言能力: 良好的中英文讀寫能力

• 電腦應用: 熟悉 MS Office 軟件

Job Purpose

Support the Director of Electrical Engineering in planning enhancement works, designing and monitoring the Preventive Planned Maintenance (PPM) scope and schedule, and ensuring effective and timely repairs of the property's electrical systems and equipment/appliances.

Key Responsibilities

• Assist the Director in overseeing the functionality and safety, health and environment regulations of high voltage (HV), medium voltage (MV), and low voltage (LV) electrical systems.

• Ensure full compliance with Macau building codes and international standards, including the Internal Building Code (IBC).

• Inspect electrical installations and verify the completion of routine maintenance and repair tasks.

• Monitor repair, maintenance, and installation activities for electrical systems, equipment, and appliances.

• Propose and implement a regular preventive maintenance program aligned with energy

• management and conservation initiatives.

• Support the Director in troubleshooting complex issues to minimize operational disruptions.

• Ensure timely processing of work orders and report guest-related issues and team productivity.

• Ensure the Electrical Team executes tasks in compliance with established policies and procedures.

• Manage monthly reports and maintain accurate PPM records.

• Conduct site observation and data collection during the construction phase of HV, MV, and LV electrical systems.

• Supervise internal team and external contractors for all relevant electrical – related works, upgrades, and troubleshooting.

• Provide technical input for renovation and new A&A projects.

• Oversee Operation for ELV / BMS / Fire / Kitchen will be an advantage.

• Manage procurement, maintenance contracts, and contractor performance

Competencies and Requirements

• Experience: Minimum 8 years of management experience in the operation and maintenance of HV, MV, and LV systems, including transformers, switchboards, emergency generator systems, and UPS systems. Working experience in Facilities Management at ELV / BMS / Fire / Kitchen will be an advantage

• Knowledge/Certificates: Experience in supervising equipment installation, testing, and commissioning is preferred. Familiarity with HV, MV, and LV switching and safety procedures. Proficient in report writing, tender preparation, and evaluation of vendor proposals. Knowledge of Macau regulations and market practices related to the operation and maintenance of HV, MV, and LV electrical systems and equipment. HV electrical work qualification registration is preferred.

• Education: Bachelor’s degree or higher in Engineering, or a recognized qualification in Electrical Engineering

• Language Abilities: Strong command of spoken and written English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

縫紉員 Seamstress - Uniform Room (ID:436BR)

主要職責

須在主任的領導下進行修改，修補及檢查團隊成員的制服等工作，以及處理團隊成員所提出的要求。

職位介紹

• 運用縫紉機進行制服的修改及修補等工作

• 為團隊成員量度制服，確保及時完成制服修補的工作

• 對於制服的回收及丟棄須保持準確的倉存記錄

職位要求

• 工作經驗：具最少一年於五星級酒店從事紡織品製造或裁縫的工作經驗

• 技能 / 證書：具優秀的裁縫知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話，普通話及英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

客房部主任 Supervisor - Housekeeping Administration (ID:118BR)

主要職責：支援行政管家管理管家部的日常運作。每天檢查所有房間以控制質量，須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來乾淨，整潔，精心準備的客房，令賓客有超乎所想的感受。

職位介紹：

• 協助管理層管理管家部的日常運作

• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能

• 對所有客房進行日常的巡查，在貴賓到達前檢查房間

• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員

• 檢查所有公共場所，並於必要時執行糾正行動。

• 向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求：

• 工作經驗：具最少三年於客房部工作的經驗

• 技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識

• 教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操良好普通話、廣東話及英語

Job Purpose: Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department

• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance

• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival

• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators

• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements

• Experience: Minimum of 3 years’ Housekeeping experience

• Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents

• Education: Secondary school or above, University grade is preferable

• Language Ability: Good English, Cantonese and Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理數據分析員 Data Analyst - Customer Relationship Management (ID:4031BR)

主要職責：

負責通過提取和分析各種數據，為營銷優惠提出建議以及如何通過數據分析或機器學習建模與目標受眾建立更好的客戶關係，支持營銷策略制定和活動

職位介紹：

• 進行業務分析和創建分析模型

• 根據業務需求構建活動工作流程

• 開發程序以執行自動化和建模任務

• 對活動工作流程、程序、自動化任務等進行測試

職位要求：

• 工作經驗：具最少3年以上數據分析經驗，於博彩行業經驗優先

• 技能 / 證書：編程、數據分析和數據庫操作技能

• 教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：必須精通 MS Excel ， 有使用 Python、SQL、Scikit-Learn 或其他機器學習/統計工具的經驗者優先

Job Purpose:

Supports marketing strategy making and campaigns by extracting and analyzing various data, making recommendations for marketing offers and how to build better customer relationships with our target audiences through data analysis or machine learning modelling.

Key Responsibilities:

• Doing business analysis and creating analytic models

• Building campaign workflows based on business requirements

• Developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements:

• Experience: Minimum 3 years data analysis experience, preferably in gaming industry

• Knowledge/Certificates: Programming, data analysis, and database manipulation skills

• Education: Bachelor’s degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with Python, SQL, Scikit-Learn, or other machine learning/statistical tool are preferred

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

• 工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

• 技能 / 證書：須了解資料庫及數據分析

• 教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

• Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

• Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

• Education: Bachelor degree in IT, Finance, or related business field is required

• Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

• Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

會計部Finance & Accounts

1. 主任 - 企業報告 Supervisor - Corporate Reporting

2. 主任 - 辦公室行政 Supervisor - Office Administration

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賬房 Cage

1. 總監 - 賬房營運 Director - Cage Operations

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疏濬部 Dredging Department

1. 工程組助理員 Dredging Works Assistant

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審計部 Internal Audit

1. 高級經理 - 內部審計 Senior Manager - Internal Audit

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轎車服務 Limousine Services

1. 司機 - 轎車服務 Driver - Limousine Services

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水療及康體部 Spa & Recreation

1. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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貴賓服務部 VIP Services

1. 助理經理 - 貴賓服務 Assistant Manager - VIP Services

2. 主任 - 貴賓服務 Executive - VIP Services

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供應鏈 (營運及服務) Supply Chain (Operations & Services)

1. 經理 - 供應鏈 (食品及飲料) Manager - Supply Chain (Food & Beverage)

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 臻尚業務拓展 Manager - Business Development

2. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

3. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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酒店營運部 Hotel Operations

1. 助理禮賓司Assistant Chief Concierge

2. 行政主任 - 酒店營運 Administrator - Hotel Operations

3. 服務員 - 前台Agent - Front Office

4. 禮賓大使Greeter

5. 門前服務員 Doorman

6. 服務員 - 衣帽間 Attendant - Cloak Room

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

SANDS CHINA 金沙中國澳門招聘

金沙中國是澳門最大的綜合度假村經營商，於路氹金光大道上設有澳門威尼斯人®、澳門百利宮®、澳門巴黎人，以及澳門倫敦人® 等物業項目，同時擁有及經營位於澳門半島的澳門金沙酒店。公司旗下的各綜合度假村集合多樣化的娛樂消閒、商務設施及客運業務，包括大型會議及展覽場地、各式餐廳食肆、購物中心、於金光綜藝館、倫敦人綜藝館、威尼斯人劇場、巴黎人劇場、倫敦人劇場及金沙劇場舉行的世界級娛樂表演，以及來往港澳的金光飛航高速渡輪服務，堅定並持續地為建設澳門成為世界旅遊休閒中心貢獻力量。

金沙中國現時是澳門最大的私營僱主，一直致力為員工提供完善福利，構建和諧融洽的工作環境。此外，公司持續透過多元人才培育項目，助力澳門以及大灣區儲備綜合度假村行業人才。詳情請瀏覽金沙中國多元人才培育概況。

Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.

Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.

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現正招聘以下職位：

金光飛航運營部 Ferry Operations

• 副經理 Assistant Manager

• 高級專員 Senior Executive

管賬房 Cage

• 兌換員 Cashier

資訊科技部 Information Technology

• 資訊科技部 - 分析師(應用系統服務) Information Technology - Analyst (Application Support)

• 資訊科技部 - 分析師(電訊管理) Information Technology - Analyst (Telecommunications)

• 資訊科技部 - 專員(網絡營運中心) Information Technology - Specialist (Command Center)

娛樂場項目及支援部 Casino Project & Support

• 技術員 Technician

影視媒體部 Visual Media

• 監製 Producer

• 專員 Specialist

• 攝錄師 Cameraman

• 剪輯師 Editor

• 助理 Assistant

娛樂場計算部 Count

• 出納員 Cashier

角子機營運部 Slots

• 角子機系副總監 Associate Director of Slots Systems

• 角子機系統及規章制度經理 Slots System and Compliance Manager

• 項目經理 Project Manager

• 項目專員 Project Specialist

賭桌部 Table Games

• 御匾專區經理 Paiza Gaming Manager

可持續發展部 Sustainability

• 副經理 Assistant Manager

設施管理部 - 項目管理組 Operations Development

• 項目協調專員 Project Coordinator

商場管理部 Mall Management

• 零售市場推廣部 - 經理 (客戶服務) Retail Marketing - Manager (Customer Service)

• 零售市場推廣部 - 經理 (客戶關係管理) Retail Marketing - Manager (Customer Relationship Management)

• 零售市場推廣部 - 購物禮賓大使 Retail Marketing - Concierge Ambassador

資產與設施管理部 Asset & Facilities Management

• 副總工程師 (園藝組) Assistant Chief Engineer (Landscape)

• 項目經理 (外圍及園藝組) Project Manager (Exterior & Landsacpe)

• 項目經理 (電梯組) Project Manager (Elevator & Escalator)

健康及水療部 Health/Spa

• 主管 I Head I

行政範疇 Administration

• 娛樂場行政部 - 博彩效益優化 - 高級分析師 / 分析師 Casino Administration - Gaming Optimization and Analytics Senior Analyst / Analyst

• 娛樂場行政部 - 博彩效益優化 - 數據科學高級分析師 / 分析師 Casino Administration - Gaming Optimization and Analytics Data Science Senior Analyst / Analyst

• 娛樂場行政部 - 博彩效益優化 - 副經理 Casino Administration - Gaming Optimization and Analytics Assistant Manager

• 娛樂場行政部 - 博彩效益優化 - 高級經理/經理 Casino Administration - Gaming Optimization and Analytics Senior Manager / Manager (Slots)

• 娛樂場行政部 - 經營判給行政專員 Casino Administration - Concession Administration Officer

• 市場發展部 - 高級分析師 Market Development-Analytics - Senior Analyst

• 活動策劃及推廣部 - 經理 Special Events & Promotions - Loyalty Marketing - Manager

• 活動策劃及推廣部 - 高級專員 Special Events & Promotions - Loyalty Marketing - Senior Executive

• 活動策劃及推廣部 - 專員 Special Events & Promotions - Loyalty Marketing - Executive

• 盈利效益優化及分銷部 - 高級分析師 / 分析師 Revenue Optimization and Distribution - Senior Analyst / Analyst (Room Optimization)

• 審計部 - 内部審計員 Audit Services Group - Internal Auditor

• 電子商務 - 經理(社交媒體) Ecommerce - Manager (Social Media)

• 電子商務 - 副經理 (數據分析) Ecommerce - Assistant Manager (Analytics)

• 優化管理及質量監控部 - 經理 Operations Excellence - Manager

• 優化管理及質量監控部 - 副經理 (流程優化) Operations Excellence - Assistant Manager (Process Improvement)

• 優化管理及質量監控部 - 副經理 (質量保證) Operations Excellence - Assistant Manager (Quality Assurance)

• 優化管理及質量監控部 - 高級分析師 Operations Excellence - Senior Analyst

• 商場管理部 - 財務經理 Mall Management - Finance Manager

• 建設財務部 - 高級會計師 Finance - Construction - Senior Accountant

• 行政辦公室 - 接待員 Executive Office - Receptionist

• 調查部 - 調查專員 Investigation - Investigator

制服部 Wardrobe

• 主任 Supervisor

• 服務員 Attendant

• 布草服務員 Linen Attendant

管家部 Housekeeping

• 行政管家 Executive Housekeeper

• 主任 Supervisor

• 調度員 Dispatcher

管家部公共區域 Housekeeping Public Area

• 主任 Supervisor

娛樂場營銷 Casino Marketing

• 電話銷售部 - 電話推廣行銷員 (兼職) Telesales - Part Time Worker

• 業務發展部-尊御服務 - 副經理 Premium Mass – Services - Assistant Manager

• 業務發展部-尊御服務 - 客戶發展專員 Premium Mass – Services - Executive Host

• 業務發展部-尊御服務 - 客戶專員 Premium Mass – Services - Service Executive

• 業務發展部-尊御服務 - 協調專員 Premium Mass – Services - Coordinator

• 市場發展部 - 副經理/經理/高級經理 Market Development - Assistant Manager/ Manager/ Senior Manager

• 市場發展部 - 高級專員 Market Development - Senior Associate

• 國際業務發展部 - 貴賓專員 International Marketing - VIP Host

採購及供應鏈管理 Procurement & Supply Chain

• 採購部 - 副經理 Procurement & Supply Chain - Assistant Manager

娛樂統籌部 Entertainment

• 技術員 Technician

餐飲 Food & Beverage

• 餐飲服務經理 Food & Beverage - Manager

• 御匾會餐飲服務經理II Paiza Food & Beverage Manager II

• 餐飲服務主管 Food & Beverage - Lead

• 餐飲服務員 Food & Beverage - Server

• 餐飲服務員 (水吧 / 御匾會) Food & Beverage - Server (Casino Service Bar / Paiza)

• 廚師 Food & Beverage - Cook

• 管事主任 (餐飲清潔) Food & Beverage - Steward Supervisor

• 管事員 (餐飲清潔) Food & Beverage - Steward

• 收銀員 Food & Beverage - Cashier

保安 Security

• 保安員 Officer

酒店營運 Hotel Operations

• 御匾體驗部 - 御匾尊尚客戶經理 Paiza Experience - Paiza Elite Service Manager

• 前台部 - 賓客關係專員 Front Office - Guest Relations Officer

• 前台部 - 專職管家 Front Office - Butler

• 禮賓部 - 行李服務 - 賓客關係專員 Concierge - Guest Services - Guest Relations Officer

• 優越服務中心 - 賓客關係專員 Priority Service Center - Guest Relations Officer

金光旅遊部 Cotai Travel

• 旅遊顧問 Travel Consultant

豪華轎車服務部 Limousine Services

• 主管 Lead

• 賓客關係專員 Guest Relations Officer

• 司機 Driver

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APPLY NOW 快速申請職位：

查詢熱線：8118 6293

歡迎透過電郵發送個人履歷至 sclcareer@sands.com.mo，請註明申請職位。

CHINA CONSTRUCTION BANK 中國建設銀行 (澳門分行) 招聘

中國建設銀行澳門分行是中國建設銀行的境外分支機構，現有八間支行，提供多元化的商務及零售銀行產品及服務。

個人銀行方面，本行提供傳統櫃檯服務、外匯及現金交易服務，並設有配合客戶理財需要的存款、貸款、投資、綜合理財、保險、人民幣服務及電子理財服務。

商務銀行方面，本行提供各種貿易融資、商業定期貸款、流動資金貸款、網上商業銀行及銀團貸款。

中國建設銀行澳門分行於澳門註冊並由澳門金融管理局監管。

瀏覽更多：mo.ccb.com

營運管理部

文員

主要職責：

• 為部門提供文書和行政處理

• 處理日常票據交換服務

• 回復法院信件

• 完成審計事務所等銀行詢證函

• 準備每日和月度報告

• 執行檔掃描歸檔工作

• 管理客戶通知書

• 處理每日Novation報告資料的交叉核對工作(每日工作時間為07:00-16:00)

職位要求：

• 大學或以上學歷

• 至少1年銀行業相關工作經驗

• 星期六/日放假，所有假期需上班

• 積極主動、有責任心且能夠在壓力下工作

• 熟練使用Microsoft Word和Excel

Operations

Operations Representative

Job Descriptions:

• To provide clerical and administrative support to department

• To handle the daily cheque clearing job

• To reply court letter

• To complete bank confirmation from client’s auditor

• To prepare daily and monthly reports

• To perform doc scanning

• To manage client’s advice for mailing

• To handle the Novation daily report data cross check (Daily Working hours: 07:00-16:00)

Qualification:

• University or above.

• Minimum 1 year’s banking experience.

• Must report for duty on all holidays except Sat/Sun

• Self-motivated, accountable and able to work under pressure.

• Proficient in MS Word and Excel.

• Good communication skills in both English, Cantonese & Mandarin

Please check out our career opportunities at mo.ccb.com.

To apply, please send your full resume with expected salary via recruitmacau@mo.ccb.com or fax to 8291-1804

All applications received will be used for employment-related purpose only.

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

O Grupo Swatch (Macau) Limitada 澳門招聘

The Swatch Group is today the largest manufacturer and distributor of finished watches in the world. The Group includes a number of famous brands such as Breguet, Blancpain, Jaquet Droz, Glashütte-Original, Omega, Longines, Rado, Tissot, Certina, Mido, Hamilton, Balmain, Swatch and Flik Flak .

O Grupo Swatch (Macau) Limitada is a wholly owned subsidiary company of The Swatch Group. When you join us, you become part of a worldwide organization committed to providing excellent services to its customers and business partners.

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About Rado

Rado is known as the Master of Materials for the way it has revolutionised traditional watchmaking, leading the industry by introducing high-tech ceramic, ultra-light high-tech ceramic, colourful high-tech ceramic and CeramosTM to its design-led collections. An award-winning designer with numerous prestigious international prizes to its name and considered the most forward-thinking design player in the watch industry today, Rado has always been a pioneer and leader, setting the standard and raising the bar.

Rado is always on the lookout for new and innovative ideas – and the talent needed to bring them to life. We look forward to your application!

Contract Shop Sales – Rado

Key Accountabilities:

• To deliver exceptional client experience as a Brand Ambassador and to achieve sales target

Candidate Profile:

• Secondary school or above

• 2 year working experience in retail

• Friendly, aggressive, interactive and teamwork oriented

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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Boutique Manager - OMEGA

Key Accountabilities:

• Maximize business potential of the boutique through provision of high level of customer experience and engaging sales team

• Motivate and coach the team to ensure they reach their potential

• Manage overall boutique operations and ensure compliance with policy and procedure

• Share market insights and propose various initiatives to brand

• Embody the spirit of the brand and be a role model

Candidate Profile:

• 10 years of experience in luxury retail industry with 3 years in managerial position

• Strong CRM background - to recruit and retain loyal customers

• Demonstrated coaching and people development skills

• Very good command of Cantonese, English and Mandarin in both oral and written

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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Client Advisor – Longines

Key Accountabilities:

• Achieve sales objectives, present the brand message in a professional manner in the store environment.

• Provide superb customer services as per standards & pro-actively maintain the CRM system.

• Maintain accurate and complete record and take good care of stock in the store.

• Pro-actively take up various aspects of store operation duties.

• Ensure and implement proper visual merchandising.

Candidate Profile:

• 2 years of experience in retail business

• Good sales and interpersonal skills

• Good command of spoken Cantonese and Mandarin, capable of speaking basic English

• Basic computer knowledge

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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Senior Client Advisor / Client Advisor – Glashütte Original

Key Accountabilities:

• Execute sales responsibility of the Boutique;

• Provide professional service for customer in the Boutique environment;

• Sharing of general administration work to make the operation a success.

Candidate Profile:

• Secondary school and above;

• At least 3 years working experience in luxury retail;

• Good skills in Microsoft Office;

• Good command of Cantonese, Mandarin and English.

APPLICATION 申請方式：

We offer attractive remuneration package & benefits to the right candidate.

Interested candidates, please send your resume with current and expected salary to HR via email: recruit.macau@mo.swatchgroup.com

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快速預約面試：

Hotel Fortuna 財神酒店澳門招聘

財神酒店位於澳門最繁盛的新口岸區，毗鄰購物及商業中心臨立，交通便利，由酒店至澳門國際機場僅需十五分鐘車程，無論休憩或公幹，財神酒店誠為旅澳賓客之最理想選擇。

財神酒店一直視所有員工為重要的資產，提供優越的工作環境、完善的員工福利及晉升機會。歡迎加入我們的團隊，發展您的事業。

財神酒店招聘以下職位：

房務員

工作內容及要求：

• 負責整理房間的床鋪、替換床單及已用過之物品等，清潔客房衛生等。

禮賓部服務員

工作內容及要求：

• 協助客人裝卸行李，指引並陪同客人到前台辦理入住手續，負責將入住賓客的行李送到客房。

申請方式：

可親臨財神酒店人力資源部領取或遞交表格，亦可將個人履歷及要求待遇連同近照寄至︰澳門新口岸廣州街 63 號 財神酒店 人力資源部

電郵︰hr@hotelfortuna.com.mo

查詢電話︰8790 2516

﹡申請人提供之全部資料絕對保密及只作招聘用途。

金寶來酒店澳門招聘

電工

工作經驗要求及招聘條件：

• 跟進酒店所有電氣設備的安裝、維護、維修和保養工作，懂冷氣維修，確保酒店電力系統安全、穩定、高效運行，為賓客提供舒適的住宿環境;

• 1年或以上工作經驗優先。

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

***歡迎應屆畢業生

工作內容：

• 準確快速的為客人辦理入住、離店手續，接聽客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 前台部主任

• 行李部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 木工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

STARLUX Airlines 星宇航空澳門招聘

STARLUX Airlines is a brand-new full-service airline from Taiwan and we are aiming to expand our service world-wide. Currently we are looking for below vacancies to join us in Macau.

＞ APPLY NOW！

Customer Service Specialist

STARLUX Airlines is searching for Customer Service Specialists to join our team in Macau. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Handle passenger reservation, ticketing and customer service related tasks.

• Ensure safekeeping, control and proper usage of accountable documents.

• Ensure urgent cases are handled timely.

• Submit weekly station reports, including Ad-hoc waivers and STPC summaries.

• Perform other tasks as assigned by manager.

Qualifications

• Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.

• Communication and interpersonal effectiveness.

• Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.

• Proficiency in Microsoft Office.

• Possess the legal right to work in Macau.

Preferred

• Demonstrates skills and knowledge in GDS systems, such as Amadeus.

• Has excellent customer service and communication skills, both verbal and written.

• Is detail-oriented, organized, resourceful and strives for perfection.

• Is self-motivated and capable of motivating others.

• Has outstanding negotiation and communication skills.

• Takes on challenges and can work under pressure.

• Possesses good judgment and is a strong team player.

Education

• Bachelor’s degree and above or equivalent experience.

Work Experience

• Minimum two years’ experience in the travel industry, focusing on customer service or reservation and ticketing.

Language Requirements

• Excellent command of spoken and written Cantonese and English.

• Communicates proficiently in Chinese.

Licenses and Certification

• None.

Cargo Specialist

STARLUX Airlines is searching for Cargo Specialists to join our Cargo Section in Macau. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Build up and maintain relationship with customers in the local market.

• Handle daily cargo sales and reservation.

• Be responsible for export/import airline operation.

• Coordinate with relevant internal/external parties. (e.g. Head office, Port Authorities, CAA, etc.)

• ULD and accessories stock control and management.

• Perform related duties as assigned.

Qualifications

• Excellent multitasking, communication and coordination skills.

• Quick reaction, problem solver and team player.

• Can work rotating shifts including nights, holidays, weekends and days off.

• Be flexible to work additional hours on short notice when required.

• Possess the legal right to work in Macau.

Preferred

• Familiar with local market and air cargo sales.

• Cargo export/import operation experience.

• Proficient in Microsoft Office tools, including Word, Excel and PowerPoint.

Education

• Bachelor’s degree and above or equivalent.

Work Experience

• Minimum two years’ cargo related experience.

Language Requirements

• English: proficient.

• Chinese: proficient.

• Cantonese: proficient.

Licenses and Certification

• Driving license for Category B (Automóveis ligeiros).

Airport Service Agent

STARLUX Airlines is a brand-new full-service airline from Taiwan and we are aiming to expand our service world-wide. Currently we are looking for Airport Service Agent to join us in Macau International Airport. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Supervise and monitor on-site situation and performance.

• Conduct training/audit programs in line with Company policies.

• Handle irregularities and complaints occurring from handling process.

• Report non-compliances and suggest corrective methods.

• Manage and control operating resources.

• Review and analyze station operation costs.

• Ensure sufficient and adequate on-site staffing.

• Assist with station’s general affairs and administration duties.

• Achieve Company goals and collaborate seamlessly with team.

• Perform other related duties as assigned.

Qualifications

• Have excellent multitasking and communication skills.

• Be able to work under stress and keep calm when emergencies and unexpected situations occur.

• Be meticulous and attentive to details.

• Can react quickly and solve difficult problems.

• Be able to work independently and in a team environment.

• Can work rotating shifts including nights, holidays, weekends and days off.

• Be flexible to work additional hours on short notice when operationally required.

• Be able to travel to other work locations or cities as necessary to support operations.

• Possess the legal right to work in Macau.

Preferred

• Possess airside/landside working knowledge and is familiar with operational systems of Amadeus Altéa Suite: CM, FM, ARD Web and WorldTracer, etc.

• Proficient in Microsoft Office software.

Education

• Bachelor's degree and above.

Work Experience

• Minimum two years in the aviation industry. Experience in airport passenger or ground handling a plus.

Language Requirements

• Good command of Chinese, the local official language and local dialect.

• Proficient in English.

Licenses and Certification

• Relevant licenses and aviation certification are beneficial, such as Dangerous Goods and SMS.

申請方式 Application:

Interest parties please send your CV with expected salary to macrecruit@starlux-airlines.com

有意者請將簡歷及期望薪資發送至 macrecruit@starlux-airlines.com

MIG 澳門國際高爾夫招聘

澳門國際高爾夫位於澳門金光娛樂區的中心地帶，交通便利，距澳門國際機場和港澳碼頭15分鐘。球場占地175英畝，是依照國際經典濱海式球場繪建的18洞71杆的標準賽事球場，配有前衛的多功能練習設施，挑戰實力，尊尚體驗，讓球手和愛好者享受無盡的揮杆樂趣。

我們正在尋找對高品質服務充滿熱誠的你，加入我們的專業見習計劃。無需高爾夫專業背景，我們將為你提供全方面、系統的專業培訓，助您成為高爾夫服務界的專業人才。

公司網址：http://www.migmacau.com/

球會見習服務員（高爾夫專業培訓計劃）

核心職責：

• 協助會員及來賓於會所、練習場及球道的服務工作；

• 學習高爾夫禮儀、球具知識及專業接待流程；

• 在資深導師指導下，逐步獨立處理客戶需求；

• 維護球會設施與環境的優質標準。

系統化專業培訓：

• 高爾夫運動概論、規則與禮儀；

• 服務禮儀與溝通技巧；

• 球具、球車認知與基本維護；

• 場地專業知識與安全規範；

• 服務全流程實踐；

• 內部專業資格考核。

條件要求：

• 年齡不限（18歲以上，歡迎轉職人士、應屆畢業生或全職主婦加入）；

• 無需相關經驗（我們更重視您的學習態度）；

• 儀表端正，具親和力與服務熱誠；

• 願意從基礎學習，抗壓能力佳；

• 刻苦耐勞，適應戶外工作；

• 對運動或優質生活服務有興趣。

薪酬福利：

• 培訓期津貼；

• 認證後薪酬：通過內部考核後，視表現及崗位而定；

• 球會提供完善福利及廣闊職涯發展空間。

申請方式：

請將個人履歷（附上近照）電郵至：recruit@migmacau.com

電郵主旨請註明：申請見習服務員 - 您的姓名

其他職位空缺：

市場銷銷部 - 銷售經理

主要職責：

• 根據市場趨勢、打球人群需求以及競爭狀況，結合公司現有條件制定並實施有效的銷售戰略和目標；

• 負責銷售團隊的招聘、培訓、監督和考核，確保團隊達成銷售目標；

• 組織和執行各項行銷活動，包括線上和線下活動、廣告宣傳、公關活動等；

• 建立和維護與客戶的合作關係，提高客戶滿意度和忠誠度；

• 營造積極的團隊氛圍，激發團隊成員的積極性和創新能力，提高團隊整體績效；

• 完成公司交辦的其他工作。

任職要求：

• 大學本科或以上學歷，市場營銷或相關專業優先；

• 3年以上的市場銷售經驗，有成功帶領和培訓銷售團隊的經驗；

• 具流利的中英交流能力；

• 具備優秀的團隊合作精神，能夠在壓力下工作並積極應對挑戰。

優先考慮：

• 對高爾夫行行業有深入的瞭解和認識，熟悉行業動態和趨勢；

• 持有相關市場行銷或管理認證者、有旅行社工作經驗者優先。

司機

主要職責：

• 負責接送客人，運送公司物資；

• 執行外勤工作，如：處理遞交檔，人員接送等；

• 協助完成前臺接待人員工作；

• 完成公司交辦的其他工作。

任職要求：

• 持澳門身份證及駕照；

• 高中或以上學歷，3年以上駕駛經驗；

• 熟識澳門街道及良好駕駛記錄。

球僮

主要職責：

• 協助顧客開球、指導客人擊球、搬運高爾夫球具等；

• 為顧客提供球場的資料，包括風向、果嶺傾斜度和正確距離等；

• 在場內作保善工作，如：修補發球檯球道、果嶺、練習場執拾練習球等；

• 需要時到球場出公差，巡查球道，維護球道，維持球場良好秩序；

• 負責管理區域的公共衛生；

• 完成公司交辦的其他工作。

任職要求：

• 高中或以上學歷，2年以上球僮經驗；

• 有較強的責任心及溝通能力；

• 刻苦耐勞，能適應戶外工作；

• 對客有禮，有較強的服務意識。

球會客務員

主要職責：

• 負責接待顧客、接聽預約電話、辦理登記手續，安排客人按照預定順序開球；

• 協助顧客開球、指導客人擊球、搬運高爾夫球具等；

• 為顧客提供球場的資料，包括風向、果嶺傾斜度和正確距離等；

• 需要時到球場出公差，巡查球道，維護球道，維持球場良好秩序；

• 負責專賣店管理工作；

• 負責管理區域的公共衛生；

• 完成公司交辦的其他工作。

任職要求：

• 高中或以上學歷，2年以上球會客務員經驗；

• 有較強的責任心及溝通能力；

• 3刻苦耐勞，能適應戶外工作；

• 對客有禮，有較強的服務意識。

申請方式：

請將個人履歷（附上近照）電郵至：recruit@migmacau.com

電郵主旨請註明：申請職位 - 您的姓名

LUSO INTERNATIONAL BANKING LTD. 澳門國際銀行招聘

1974年，澳門國際銀行在澳門註冊成立，總行位於澳門蘇亞利斯博士大馬路47號。

1985年，股東將澳門國際銀行以整體資產注入參與成立了中國第一家中外合資銀行——廈門國際銀行；2015年，澳門國際銀行完成增資擴股，引入本澳股東等41家，資本實力進一步增強。澳門國際銀行成立50多年來，先後榮獲澳門特區政府頒授的“工商功績勳章”、“銀蓮花榮譽勳章”。澳門國際銀行現有14家分行網點遍及全澳，服務超過1/4的澳門居民；在粵港澳大灣區及長三角區域重點城市共設有6家內地分支機構，持續促進內地與澳門的交流合作；積極回應澳門“1+4”經濟適度多元發展策略，打造“財富管理特色銀行”和“債券市場先進銀行”，助力澳門現代金融發展。

未來，澳門國際銀行將繼續發揮“一國兩制”優勢，堅定“根植澳門、融入國家、橋樑紐帶”三個戰略，推動“華僑金融、跨境金融、產業金融、數智金融”四個金融轉型發展，不斷為客戶提供更加專業優質的金融服務。

因應業務發展的需要，本行現誠聘下列職位：

資訊科技部 - 網絡安全崗位人員

崗位要求：

• 本科或以上學歷，電腦網路、電腦通信等相關專業

• 具5年（含）以上網路工程師或安全工程師從業經驗

• 熟悉常用網路通訊協定以、常見安全性漏洞、Web應用攻擊和防護手段

• 掌握電腦網路、資訊安全方面的相關知識

• 對網路架構、資訊安全系統應有深入的瞭解，具備網路架構及資訊安全系統規劃的能力

• 瞭解業界的主流資訊安全系統和解決方案如殺毒軟體、防火牆、資訊防洩漏、准入管控等

• 具備項目推動與落地能力；問題分析與解決能力

• 良好團隊溝通與協作能力

• 具有澳門居民身份證

金融市場部 - 金融市場分析人員

崗位要求：

• 碩士或以上學歷 (博士優先)，主修金融、經濟、統計、財務等相關專業

• 具3年或以上金融市場分析相關工作經驗

• 瞭解資金市場營運及全球經濟狀況

• 具有較強金融市場風險評估能力及文字功底

• 性格外向、主動，良好人際關係及溝通技巧

• 抗壓性較好，及良好執行能力

• 具有澳門居民身份證

授信審批部 - 評審人員

崗位要求：

• 本科或以上學歷，主修會計、財務、金融或經濟相關專業

• 具2年或以上銀行公司業務市場崗位工作經驗

• 具較強行業調研、分析、風險評估及報告撰寫能力

• 性格外向、主動，良好的人際關係及溝通技巧

• 具有澳門居民身份證

授信審批部 - 法務合規人員

崗位要求：

• 本科畢業及以上，專業為法律相關專業

• 具2年或以上銀行企業客戶部門業務崗位工作經驗

• 能獨立完成法律相關文本審核、擔保措施合規性評估

• 熟悉處理銀行授信業務法律合規相關要點優先

• 具良好中、英文水平

• 具良好學習能力、綜合分析能力、團體合作和溝通協調能力

• 具有澳門居民身份證

分行 - 客戶經理

崗位要求：

• 本科或以上學歷，主修工商管理、市場學、經濟金融等相關專業

• 具客戶服務相關崗位工作經驗優先

• 對市場營銷工作具濃厚興趣

• 性格積極主動、良好人際關係及溝通技巧

• 具良好抗壓能力

• 具有澳門居民身份證

分行 - 櫃員

崗位要求：

• 本科或以上學歷，主修工商管理、市場學、經濟金融等相關專業

• 具客戶服務相關崗位工作經驗優先

• 對市場營銷工作具濃厚興趣

• 性格積極主動、良好人際關係及溝通技巧

• 具良好抗壓能力

• 具有澳門居民身份證

申請方式：

應徵者請準備︰本行職位申請表、個人履歷、身份證明文件、學歷、

成績單、工作證明、專業資格證書等資料，可選擇以下方式提交︰

1. 電郵至本部郵箱︰hrdept@lusobank.com.mo

2. 登入以下招聘連結︰https://recruit.lusobank.com.mo

3. 掃瞄以下招聘二維碼︰

(所收集的個人資料僅作本行招聘用途。

如經電子郵件提交，申請人需清楚了解網絡傳遞資料存在的風險。)

收集個人資料聲明：

本行收集的應徵者資料將予保密，只用作評估應徵者是否適合擔任所申請的職位，以及在應徵者獲聘用時，用作計算初步的薪酬及福利。應徵者如不提供申請表的資料，可能會影響申請的處理效率及結果。如應徵者30日內沒有接到本行通知，則可認為本次應徵沒有成功。本行會保留暫未合適者的個人資料一年以作日後招聘之用。應徵者可以書面方式向本行提出申請，查閱及修改應徵資料內容。

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、馬鞍山、尖沙咀、荃灣及將軍澳等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Ma On Shan , Tsim Sha Tsui, Tsuen Wan to its latest addition in Tseung Kwan O.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 履行戲院日常事務、售票、帶位、驗票和散場工作

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 戲院內所有操作安排及處理顧客查詢

要求：

• 具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

全職放映員

工作地點：氹仔

職責：

• 負責按編排準時播放電影及預告片

• 確保戲院內之燈光及音響設備操作正常

• 放映器材日常清潔、檢查及保養等

要求：

• 守時、具責任感及能獨立處理工作

• 高中畢業或以上程度，具有基本中英文的溝通能力

• 對客戶服務工作有熱誠

• 輪班輪休，並需於假期工作

餐飲服務主任 / 高級餐飲服務大使 / 餐飲服務大使

工作地點：氹仔

職責：

• 提供優質客戶服務

• 協助提供餐飲服務，調配飲品，製作簡單食物

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 具有基本中英文的溝通能力

• 輪班輪休，並需於假期工作

• 有團隊合作精神及對客戶服務工作有熱誠

• 能同時處理多樣工作，主動及能獨立工作

• 勤奮，守時，有禮及有責任感

• 有良好溝通技巧及人際關係

Film Programming Assistant

Responsibilities:

• Manage and plan daily, weekly and monthly film schedule of cinemas;

• Input schedule and corresponding ticket price data into ticketing system

• Attend exhibitor screening and provide insight and forecast on upcoming film release for booking selection;

• Negotiate with distributor on booking terms and coordinate exhibition materials logistics;

• Liaise with internal parties such as marketing and house booking team on sales planning and promotion to maximize box office revenue;

• Source or curate alternative contents for cinemas such as film festivals;

• Provide on-site support for cinema events;

• Perform other ad-hoc duties as assigned.

Requirements:

• University graduate

• Good command of spoken and written English, Cantonese and Putonghua

• Pleasant, proactive, highly organized, detailed-minded and able to work independently

• Good communication and interpersonal skills

• Love movies

• Be a good team player

• Immediate availability is preferred

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Provide key support to the Operations Manager on cinema operations related matters.

• Perform and monitor daily cinema operations including manpower arrangement, recruitment, payroll, roster & show-time scheduling, staff coaching, stock & cost control and etc.

• In charge of the Cinema (include F & B); formulate, execute and review operating procedures and standards for the Cinema and F&B area.

• Lead the team to deliver excellent customer service

• Handle enquires and complaints in a professional manner.

• Maintain all equipment and fixtures to ensure good working order and condition.

• General administration tasks / reporting.

• Support daily operations of the projection team.

Requirements:

• University or College graduate

• At least 5 years working experience of operations in cinema, retail, food & beverage or related businesses

• In-depth knowledge of hospitality and customer service management will be a plus

• Self-motivated, customer-oriented, energetic, hardworking and presentable

• Knowledge in Microsoft Office & Chinese word processing

• Good command of both written & spoken English and Chinese

• Willing to learn and perform shift duty

• Candidates with less experience will be considered for the position of Assistant Theatre Manager.

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

申請方式：

有興趣者請將詳細履歷及要求薪酬或電郵至 cinemasemperor@gmail.com，標題及附件請註明應徵職位。

＊ 申請人提供之全部資料絕對保密及只作招聘用途 ＊

IKEA 宜家家居澳門招聘

你將會愛上宜家家居

我們是一群務實坦誠、熱愛家居布置的人，來自世界各地，背景各有不同，但卻有同一個目標：為大眾締造更美好的生活。我們以共同的價值觀實踐目標。這些價值觀是我們工作的基礎，也是共融關愛、開明坦誠文化的基石。我們提倡團隊文化，熱誠樂觀，歡迎與我們態度及價值觀相同的人才加入。

To know more about IKEA, please visit our company website at http://www.IKEA.com.hk/jobs

職位空缺 Job Openings:

Part Time Communication & Interior Design Helper

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

• You are able to use commercial and visual competence through a keen eye for aesthetics to capitalise on short and long term business opportunities.

• You have a passion for about home furnishing, design and how people live at home

• You are able to explain concepts verbally and visual interpretation

• You are able to prioritize and organize your work to make the most efficient use of available time and meet agreed deadlines

• You are able to work in a fast retail environment

• You are enthusiastic with working in a team

• You have good command of both written and spoken English and Chinese

• You have proficient computer skills and experience of using graphic design software (eg. Adobe Creative Suite) and production tools (eg printers, pre-press production and print techniques)

• You are a degree or diploma holders in graphic communication design, media and typography or other related discipline

• You are experienced in working with graphic design in an advertising agency or retail design studio

WHAT YOU WILL BE DOING DAY TO DAY

• Use graphic communication competence to strengthen the uniqueness and consistency of the IKEA identity in store communication by applying the principles of IKEA visual and verbal identity

• Actively contribute to the department action plan with initiatives that will grow the business, support long-term profitability and execute the agreed plans in close co-operation with other functions

• Plan, implement and evaluate store communication to ensure that it conveys the benefits of the IKEA Concept as well as completes and enhances range presentation

• Actively contribute to the development, implementation and evaluation of the store communication strategies that support a convenient shopping experience

• Act quickly to exploit commercial opportunities and understand the impact of the actions on the financial results

• Secure visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing store communication

• Stay up to date with knowledge about home furnishing, communication and retail design trends to follow creative directions that inspire and surprise store visitors

TOGETHER AS A TEAM

To inspire and surprise visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations.

Sales Assistant 全職銷售助理

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

• With a business mind and are result-driven with a customer-focus mindset

• Experienced in actively selling through understanding customers and their needs

• Experienced in working in a customer-oriented (service or retail) industry

• Experienced in working in a fast-paced environment

• Open to change/highly flexible

• Able to work together as a team

• Able to make quick decisions and take personal initiatives, often with a high sense of urgency

• Able to prioritize and organize your own work to make efficient use of the time available

• Able to communicate in English

WHAT YOU WILL BE DOING DAY TO DAY

• Provide a pleasant customer shopping experience

• Responsible for ensuring the shop is in an excellent shape as new and fully stocked

• Responsible for the shop goals and ensure the action plan is in place and communicated clearly, with follow-up actions

• Create a high level of knowledge about the product features and benefits, and share this with customers and your team

• Be proactive in finding opportunities and acting on them to maximize sales through understanding customers and the Macau market and keeping an eye on the competition

• Act quickly on commercial opportunities by changing availability of products and revising customer feedback

• Actively conduct sales steering towards the IKEA service products in order to maximize sales and long term profitability

• Execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level

• Actively promote the IKEA social and environmental commitment and work with your team to understand how together you can contribute to sustainability

TOGETHER AS A TEAM

• To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability

COMPENSATION PACKAGE

• 44 work hours per week, Annual Fixed Bonus, Sales Incentive Scheme, 12 to 18 Days Paid Annual Leave, Public Holiday, Paid Marriage Leave, 14 Weeks Maternity Leave and 5 Days Paternity Leave, Medical Coverage, Staff Discount, Healthily Staff Meal, Excellent Career Path, Multinational Working Environment

申請方式：

有意者請將履歷電郵至 imacauhr@ikea.com.hk。如有任何查詢，歡迎致電 6262 1270

申請者提供之資料絕對保密，申請人之資料只供牛奶公司集團附屬機構或授權之代理人作招聘及甄選用途。招聘過程完 畢後，申請資料將被保留二十四個月作參考之用。本公司已備有一份「私隱政策聲明」，閣下如有需要可瀏覽公司網頁或 以書面形式向人力資源部索取有關資料。申請人如在遞交申請表後六星期內仍未接獲通知約見，其有關申請將被存檔， 以作日後同類型職位空缺考慮之用。

和記電話 (澳門) 有限公司澳門招聘

有關和記電話（澳門）有限公司

和記電話 (澳門) 有限公司 (澳門和記電話) 是一家領先的流動電訊服務營辦商，透過覆蓋廣泛的 4G LTE 和 3G 網絡，以「3」品牌為客戶提供高質素的話音及數據服務、具創意及多元化的流動通訊內容、國際長途電話及漫遊服務。澳門和記電話持續擴展網絡，其國際漫遊服務，遍及逾 280 個國家及地區，覆蓋範圍廣泛。澳門和記電話是和記電訊香港控股有限公司 (香港聯合交易所股份代號︰215) 的附屬公司，和記電訊香港控股為長江和記實業 (香港聯合交易所股份代號：1) 集團成員。

About Hutchison Telephone (Macau) Company Limited

Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).

NOC Specialist 網絡中心運作維護專員

Responsibilities:

• Provide 7x24 alarm monitoring for the networks

• Network Operation Centre documentation update

• Support Configuration Management (Implement DBCR from other teams)

• Network Problem Reporting, Handling and Escalation

• Handle network complaint cases from customer service department, roaming partners etc.

• Prepare daily, weekly, monthly and special event report

• Perform Fault Management (System Alarm Handling)

• Monitor network performance and integrity using network management tools.

• Identify, diagnose, and resolve network issues promptly to minimize downtime.

• Coordinate with field engineers and other IT professionals to optimize network performance.

• Manage incident response, including detection, assessment, and resolution1.

• Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.

Requirements:

• Diploma or Higher Diploma in Electrical or Telecommunication Engineering.

• Strong technical knowledge of mobile telephony.

• Proficient in network monitoring and troubleshooting principles.

• Excellent problem-solving and analytical skills.

• Outstanding communication and interpersonal abilities.

• Ability to work independently and in a team, self-motivated, and well-organized.

• Familiarity with incident management and escalation processes

• Willingness to work in shifts, including nights and weekends.

Account Executive (Corporate Sales) 客戶經理（企業銷售）

Responsibilities:

• Assist to promote IT solution, mobile services and data products or other telecom services

• Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target

• Build up good relationship with account focal and top executives

• Co-ordinate with different departments to maximize business growth

Requirements:

• Secondary school graduate or above

• 1 years’ business sales experience, preferably in Telecom and IT industry

• Knowledge of telecom products and services is an advantage

• Proactive, self-motivated with commitment to achieve sales target

• Good communication and interpersonal skills

• Fluent in Cantonese, English and Mandarin is an advantage

門市營業代表

工作內容：

• 於門市或展銷場地銷售和記電訊產品及提供售後服務

職位要求：

• 一年以上零售經驗

• 積極主動並具備良好推銷技巧

• 操流利廣東話、懂英語及普通話

Apply Now 申請方式：

We offer competitive salary package and career development opportunity.

Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.

公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Assistant Front Office Manager / Senior Front Office Supervisor

• Oversee the daily operations of the front desk, reservations, and guest service

• Ensure smooth check-in and check-out processes, addressing any guest concerns promptly

• Ensure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

Requirements:

• 3 - 5 years of experience in a 4-star or above hotel in Macau, with at least 3 years in a Front Office managerial role.

• Bachelor’s degree in Hospitality Management.

• Relevant certifications in hospitality, front office, or guest service management.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus).

• Ability to multitask and work under pressure in a fast-paced environment.

• Proficient in both Chinese and English.

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibility:

• Supervise the reservation team to ensure all bookings are handled accurately

• Respond to guest and travel agent inquiries with professional recommendations

• Manage room inventory and participate in pricing strategies aligned with revenue goals

• Coordinate with Front Office, Sales, and other departments to ensure consistent information

• Handle complaints and special booking requests with effective solutions

• Train and guide reservation employees to maintain service quality

• Maintain accurate data and reports in the reservation system

Requirement:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Concierge

Responsibilities:

• Assist guests with transportation, ticketing, itinerary suggestions, and personalized services

• Respond to guest inquiries and provide local information and assistance

• Support the concierge supervisor in handling daily tasks and special guest requests

• Coordinate with Front Office and other departments to ensure guest needs are met

• Maintain a clean and organized concierge desk, reflecting the hotel’s professional image

• Help manage concierge resources and record guest service requests

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good knowledge of local attractions, transportation, and events

• Adequate communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Tailor / Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Safety Assistant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Duty Engineer / Technician

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Purchasing Supervisor

Responsibility:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Job Requirement:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

海底撈火鍋澳門招聘

海底撈品牌創建於1994年，歷經三十幾年的發展，海底撈國際控股有限公司已經成長為國際知名的餐飲企業。 截至2024年年底，海底撈品牌共經營1368家餐廳，其中自營餐廳中國大陸地區1332家，港澳臺地區共23家，加盟餐廳共13家，整個大中華區的自營海底撈餐廳共計服務顧客超過4.15億人次。 海底撈多年來歷經市場和顧客的檢驗，成功地打造出信譽度高，融匯各地火鍋特色於一體的優質火鍋品牌。海底撈秉承誠信經營的理念，以提升食品品質的穩定性和安全性為前提條件， 為廣大消費者提供更貼心的服務，更健康、更安全、更營養和更放心的食品。

海底撈是一家迎向挑戰、充滿活力朝氣的公司，重視每一位員工的發展，積極培育人才；定期實施教育訓練、安排一系列專業課程，創造員工最大價值；在管理上，宣導雙手改變命運的價值觀，為員工創建公平公正的工作環境，實施人性化和親情化的管理模式，提升員工價值，再次熱誠歡迎您加入我們的行列，共同成長、攜手邁向國際化。

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全職 - 店長助理（1 名）

月薪：MOP $18,000-20,000

• 學歷要求：大學本科及以上，語言要求：粤语/普通话/英語流利，年齡要求：30歲以內

• 工作時間：13:00-22:00

全職 – 服務員（1名）

月薪：MOP $13,000-20,000

• 工作時間：13:00-22:00

**以上職位經驗不拘，全職享有全勤獎 $500，通宵班津貼 $500**

優厚福利：

包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅，更多福利詳情可面試諮詢。

申請方式：

有意者可將個人履歷電郵至：amhr@haidilao.com，標題請註明申請職位。