Hotel 酒店業, $10k - 20k, $20k - 30k, $30k - 40k, M03AJ

Mandarin Oriental Macau 澳門文華東方酒店招聘

 

澳門文華東方酒店現正誠聘以下職位:

Sales Coordinator

Major responsibilities     

  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

  • Assist the Opening Team during pre-opening period in all upcoming tasks within Sales & Marketing but also beyond.

  • To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.

  • Adhere to the established meeting and conference sales administration, client history and tracing system within the Sales & Marketing Department.

  • Provide customers with prompt service to fulfill their need within our operational capabilities.

  • Ensure Banquet Event Order details are finalized and distribute to all departments concerned.

  • Responsible for an organized filing system.

  • Generate reports when requested and within the specified time period.

  • Responsible for providing and typing seating plan, place cards and menus required for banquet functions.

  • Remain updated on catering menus, set-ups, services, capacities and product knowledge within hotel as well as the specific hotel’s competitive set.

  • Promptly share leads on corporate FIT and travel trade business with relevant members of the Corporate & Travel sales team.

  • Promptly pass leads on regional and/or international business to the respective RSOs.

  • Update accounts and contact profiles in the Fidelio / Delphi Sales & Catering system.

  • Attend and participate in sales and business development meetings as required.

  • Perform any other reasonable duties as required by the department head.

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Coordinator

  • Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

  • Provides administrative support to the Executive Housekeeper and flexibility to assist all Housekeeping departments as needed to ensure a smooth running of the Housekeeping Department.

  • Answers telephones, sends faxes and composes all types of business correspondence.

  • Maintains the office correspondence in a proper and sequential order at all times.

  • Prepares presentations and other documentations required for the Housekeeping Department.

  • Orders and controls office supplies when necessary.

  • Coordinates with all colleagues to ensure an efficient flow of communication to and from the administration office.

  • To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.

  • To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.

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Demi Chef de Partie

  • To be responsible for supervising the assigned station within the Kitchen.

  • To ensures that his/her station is managed efficiently and according to the established concept statements.

  • To supervise the Cook I/II/III and the assigned kitchen Trainees.

  • To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.

  • Organize food production in a cost effective and hygienic manner.

  • Prepare menu in accordance with quality, availability and seasonality ingredients and ensure market lists are completed on a daily and weekly basis.

  • Constantly strive to improve operating procedures.

  • To perform opening and closing procedures established for the assigned station.

  • Identify opportunities for improving the efficiency of the operation of the assigned work station that will benefit our guests.

  • Identify opportunities for reducing costs without affecting the level of service or product received by our guests.

  • Use the Colleague Handbook in understanding the consistent way of Communicating Rules & Regulation to our Team.

  • Controls the effort of superior Cleanness throughout the assigned work station.

  • Control all efforts that our entire superior Save and Sound codes are in place at all times.

  • Perform any other reasonable duties as required by the Chef de Cuisine from time to time.

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