WYNN MACAU 永利澳門招聘

資訊科技基建主任 Supervisor – IT Infrastructure (ID:4279BR)

主要職責

資訊科技基建主任負責營運與維護企業級高可用性資訊科技系統及網路，並提供全天候性支援運作。需運用其在伺服器、儲存設備、備份系統、網路、PABX 及資料庫管理方面的技術能力與經驗，確保所有資訊科技系統基礎架構的可靠性並全面支援業務運作。職責屯包括監控伺服器環境的效能、可用性與安全性，管理儲存系統及資料備份，確保資料庫系統的完整性與運作效率，同時負責網路及電信基礎架構的維護。

職位介紹

• 執行部署與維護資訊科技基礎架構所需之作業，包括伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫系統，以達成至少 99.99%的可用性。

• 執行伺服器、儲存裝置、備份設備、網路設備、PABX 系統及資料庫平台之硬體安裝、配置與持續維護。

• 配置並維護伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫環境的硬體與軟體。

• 執行伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫系統的日常監控與主動管理，確保最佳效能與安全性。

• 識別、診斷並解決跨伺服器、儲存設備、備份系統、網路設備、PABX 系統及資料庫基礎架構的問題。

• 協助遵循所有資訊科技基礎架構領域的法規、安全與合規要求，包括伺服器、儲存設備、備份系統、網路、電信及資料庫管理。

• 維護所有伺服器、儲存設備、備份系統、網路、PABX 及資料庫元件的完整資產資訊與文件。

• 管理與伺服器、儲存設備、備份系統、網路、PABX 及資料庫基礎架構相關的系統與服務合作夥伴關係。

職位要求

• 工作經驗：

• 具備至少 3 年資訊科技基建營運與管理經驗

• 擁有豐富的企業級伺服器管理的實務經驗，包括安裝、配置、監控及效能優化

• 深厚的儲存系統管理背景，包括 SAN/NAS 解決方案、儲存資源配置、資料完整性及容量規劃

• 精通備份與災難復原策略，具備實施及管理企業級備份解決方案之經驗，確保資料可用性與合規性

• 擁有設計、實施及維護企業級高可用性區域網路、廣域網路及/或 PABX 系統之實證經驗

• 全面掌握 PABX/電話系統，涵蓋設置、維護、故障排除及與網路基礎架構整合

• 具備企業級資料庫管理經驗，包含安裝、配置、備份、效能調校及安全性維護（如 SQL Server、Oracle、 MySQL）

• 具娛樂場或酒店業相關經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose

The Supervisor of IT Infrastructure is responsible for operating and maintaining an enterprise-class, highly available IT system and network that support our 24x7 operation. The candidate is expected to leverage their technical skills and experience in server, storage, backup, network, PABX and database management to ensure that all IT infrastructure components are reliable and fully support business operations. This includes overseeing the performance, availability, and security of server environments, managing storage systems and data backups, and ensuring the integrity and efficiency of database systems, in addition to network and telecom infrastructure.

Key Responsibilities

• Perform activities required to deploy and support mission-critical IT infrastructure components—including server, storage, backup, network, PABX and database systems—to achieve at least 99.99% availability.

• Conduct hardware installation, configuration, and ongoing maintenance for servers, storage devices, backup appliances, network equipment, PABX systems, and database platforms.

• Configure and maintain both hardware and software for servers, storage, backup, network, PABX and database environments.

• Carry out daily monitoring and proactive management of server, storage, backup, network, PABX and database systems to ensure optimal performance and security.

• Identify, diagnose, and resolve issues across server, storage, backup, network, PABX and database infrastructure.

• Assist in adhering to regulatory, security, and compliance requirements for all IT infrastructure areas, including server, storage, backup, network, telecom and database management.

• Maintain comprehensive asset information and documentation for all server, storage, backup, network, PABX, and database components.

• Manage relationships with systems and services partners relevant to servers, storage, backup, network, PABX, and database infrastructure.

Competencies and Requirements

• Experience:

• Minimum of 3 years’ experience in IT Infrastructure operations and administration

• Extensive hands-on experience managing and administering enterprise servers, including installation, configuration, monitoring, and performance optimization

• Strong background in storage systems management, including SAN/NAS solutions, storage provisioning, data integrity, and capacity planning

• In-depth knowledge of backup and disaster recovery strategies, with experience implementing and managing enterprise backup solutions to ensure data availability and compliance

• Proven experience in designing, implementing, and maintaining enterprise-class, high-available LANs, WANs, and/or PABX systems.

• Comprehensive understanding of PABX/telephony systems, including setup, maintenance, troubleshooting, and integration with network infrastructure

• Experience with database administration, including installation, configuration, backup, performance tuning, and security of enterprise databases (e.g., SQL Server, Oracle, MySQL)

• Ideally within the Entertainment or Hotel industry

• Education: Diploma or Degree in Information Technology field

• Language Abilities: Multilingual English/Mandarin/Cantonese preferred.

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責：

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。

職位介紹：

• 安裝和配置電腦硬件操作系統和應用程序

• 監控和維護電腦系統和網絡

• 與員工或合作夥伴溝通，以幫助建立系統或解決問題；

• 排除系統和網絡問題以及診斷和解決硬件或軟件故障

• 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

• 協助工程師遵守法規和合規流程

職位要求

• 工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

• Installing and configuring computer hardware operating systems and applications

• Monitoring and maintaining computer systems and networks

• Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Assist engineers in adhering to regulatory and compliance processes

• Competencies and Requirements:

• Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

• responsibilities specified. Experience in computer systems support and service desk as an advantage

• Education: Diploma or Degree in Information Technology field

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建副經理 Assistant Manager - IT Infrastructure (ID:4204BR)

主要職責

資訊科技基建副經理將負責規劃、擴展/建置、部署、最佳化、管理和維護資訊科技基礎設施及營運，包括資料庫、伺服器管理、網路、電信和災難復原基礎設施，同時確保所有系統、網路和基礎設施的可用性、完整性和安全性。需負責管理資訊科技的日常運作，並為工程師提供指導和支援。

職位介紹

• 領導並協調短期和長期策略、標準、方法、政策和程序，以支援業務發展

• 建構伺服器、儲存、中介軟體平台、網路和電信領域的技術路線圖

• 與資訊科技基建架構師合作，共同製定新的策略技術需求和目標，進行研發並對公司的新技術、工具和技巧（虛擬、雲端運算等）提出建議

• 管理技術資源、制定和管理專案計畫，協調其他資訊科技團隊安排專案和變更管理活動

• 制定、推廣和維護所有技術平台上的標準、方法、政策和程序。確定資訊科技部的標準作業流程

• 管理支援團隊、回應、排除故障並解決事件，從而支援業務發展，確保問題並及時解決，並透過資訊科技部門所定的標準作業流程 (SOP) 與其他資訊科技部團隊進行有效溝通

• 透過事件趨勢分析、問題管理以及製定和執行修復計劃來提高解決方案的穩定性

• 管理及經營資料庫

• 執行部署和支援關鍵任務 所需的活動，確保至少 百分之 99.999 的可用性

• 了解新科技並視情況推薦採用

• 確定其他流程改善的自動化領域

• 協助建立及加強監理及合規流程

• 維護資產資訊和其他網路文檔

• 系統/服務合作夥伴管理

職位要求

• 工作經驗：

• 最少五年資訊科技基建工程師及管理團隊的相關經驗

• 具豐富的企業級伺服器和儲存系統設計和維護經驗

• 具設計、實施和維護複雜資料庳的經驗

• 具備豐富的 PABX、路由器、交換器、防火牆、負載平衡器管理經驗

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

備註：

• 注重細節，具備良好的解決問題的能力

• 良好的溝通能力及人際溝通能力

• 可隨時待命應對緊急事務

• 熟悉娛樂埸者優先

• 精通以下領域：

• Microsoft Windows Server

• Active Directory（設計、安全性和管理）

• VMWare

• Microsoft Exchange Server

• HP Proliant 伺服器/存儲

• AS400

• MS SharePoint

• Checkpoint / PA Firewall

Job Purpose

The Assistant Manager of Infrastructure will plan, extend/build, deploy, optimize, manage and maintain the IT infrastructure and operations, including data centers, servers administration, network, telecommunications and disaster recovery infrastructure, while specifically ensuring the availability, integrity, and security for all systems network and infrastructure. She/he will be responsible for managing the daily operational aspects of the IT environment and provide guidance and support to the team of engineers.

Key Responsibilities

• Lead the development and alignment of short and long term strategies, standards, methods, policies and procedures to support the business

• Construct technology roadmap for server, storage, middleware platforms, network and telecom.

• Collaborate with Infrastructure Architect on emerging strategic technology needs and objectives, perform research and development and makes recommendations regarding new technologies, tools and techniques (virtual, cloud computing, etc.) that would benefit the company

• Manage technical resources, creating and managing project plans. Coordinating other IT teams on scheduling project and change management activities

• Develop, promote and maintain standards, methods, policies and procedures across all technology platforms. Identify standard operating procedures for IT

• Manage support teams by responding, troubleshooting and resolving incidents to support the business ensuring timely issue resolution and communicate effectively with other IT teams through the established SOP of the IT organization

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Manage Data Center Operations in a Managed Services environment

• Perform activities required to deploy and support a mission-critical IP network with at least 99.999% availability

• Stay abreast of new technologies and recommend adoption as appropriate

• Identify areas for automation of other process improvements

• Assist in establishing and enhancing regulatory and compliance processes

• Maintain asset information and other network documentation

• Systems/Services Partner Management

Competencies and Requirements

• Experience:

• At least 5 years’ experience managing teams of infrastructure engineers and administrators

• Proven experience designing and maintaining enterprise-class servers and storage systems

• A successful track record of designing, implementing, and maintaining sophisticated data centers

• Extensive experience administering PABX, routers, switches, firewalls, load balancers

• Education: Diploma or Degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred.

Remarks:

• Strong attention to detail, good problem-solving and trouble-shooting abilities

• Good communication and interpersonal skills

• Able to response to urgent matters in on-call basis at all time

• Familiarity with entertainment industry an advantage

• Proficient in the following areas:

• Microsoft Windows Server

• Active Directory (Design, Security and Administration)

• VMWare

• Microsoft Exchange Server

• HP Proliant Servers / Storage

• AS400

• MS SharePoint

• Checkpoint / PA Firewall

保安控制室操作員 Control Room Officer (ID: 3426BR)

主要職責

監測閉路電視和相關保安系統，以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

• 為保安部收集各項資訊

• 準備及安排日常事件報告

• 協助和履行由保安控制室主任委派的工作

• 及時向管理部門報告所有緊急情況

職位要求

• 工作經驗：具娛樂場系統監察部或保安部工作經驗者優先

• 教育程度：中學畢業或以上

• 語言能力：能操寫廣東話及英語

• 電腦應用：簡單電腦操作

Job Purpose

Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

• Receive and dispatch messages to Security team for further operational actions

• Prepare daily reports on all activities and incidents

• Assist and perform duties assigned by the Supervisor

• Report emergencies promptly to management

Competencies and Requirements

• Experience: Experience in Surveillance or Security is an advantage

• Education: Secondary school diploma or above

• Language Ability: Good command in spoken and written Cantonese and English

• Computer Skills: Basic computer skills

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電機副總監 Assistant Director - Electrical (ID:552BR)

主要職責

協助電機總監規劃改善工程，設計並監督預防性定期維護的範疇與時間表，確保物業電氣系統及設備運作暢順

職位介紹

• 協助監督高壓、中壓及低壓電氣系統的運作與安全,健康和環境法規。

• 確保完全遵守澳門建築規範和國際標準，包括內部建築規範（IBC）

• 檢查電氣安裝情況，並核實例行維護及維修工作的進度

• 監察電氣系統、設備及器具的維修、保養及安裝

• 實施定期預防性維護計劃，配合能源管理及節能措施

• 協助排查各項問題，確保設備的可靠及安全

• 確保及時處理各項工序，並作適時匯報

• 確保團隊依照既定政策與程序執行任務

• 管理每月報告並維持準確的記錄

• 於電氣系統施工階段進行現場觀察與數據收集

• 監督內部團隊和外部承包商的所有相關電氣工作、升級和故障排除

• 提供技術投入為翻新和新建 A&A 專案

• 監督 ELV / BMS / 消防 / 廚房的操作。

• 管理所有相關服務的採購、維護合約和承包商績效

職位要求

• 工作經驗: 八年或以上於高壓、中壓及低壓系統（包括變壓器、配電板、應急發電系統及不間斷電源系統）運作與維護管理經驗；具 ELV / BMS / 消防 / 廚房設施管理工作經驗者優先

• 技能 / 證書: 具備設備安裝、測試及調試監督經驗者

• 優先。熟悉 HV、MV 及 LV 的切換操作及安全程序；擅長撰寫報告、準備招標文件及評估供應商方案；熟悉澳門有關 HV、MV 及 LV 電氣系統及設備運作與維護的法規及市場慣例；持有高壓電工作業資格註冊者優先

• 教育程度: 工程學士或以上學歷，或具備認可的電氣工程相關資格

• 語言能力: 良好的中英文讀寫能力

• 電腦應用: 熟悉 MS Office 軟件

Job Purpose

Support the Director of Electrical Engineering in planning enhancement works, designing and monitoring the Preventive Planned Maintenance (PPM) scope and schedule, and ensuring effective and timely repairs of the property's electrical systems and equipment/appliances.

Key Responsibilities

• Assist the Director in overseeing the functionality and safety, health and environment regulations of high voltage (HV), medium voltage (MV), and low voltage (LV) electrical systems.

• Ensure full compliance with Macau building codes and international standards, including the Internal Building Code (IBC).

• Inspect electrical installations and verify the completion of routine maintenance and repair tasks.

• Monitor repair, maintenance, and installation activities for electrical systems, equipment, and appliances.

• Propose and implement a regular preventive maintenance program aligned with energy

• management and conservation initiatives.

• Support the Director in troubleshooting complex issues to minimize operational disruptions.

• Ensure timely processing of work orders and report guest-related issues and team productivity.

• Ensure the Electrical Team executes tasks in compliance with established policies and procedures.

• Manage monthly reports and maintain accurate PPM records.

• Conduct site observation and data collection during the construction phase of HV, MV, and LV electrical systems.

• Supervise internal team and external contractors for all relevant electrical – related works, upgrades, and troubleshooting.

• Provide technical input for renovation and new A&A projects.

• Oversee Operation for ELV / BMS / Fire / Kitchen will be an advantage.

• Manage procurement, maintenance contracts, and contractor performance

Competencies and Requirements

• Experience: Minimum 8 years of management experience in the operation and maintenance of HV, MV, and LV systems, including transformers, switchboards, emergency generator systems, and UPS systems. Working experience in Facilities Management at ELV / BMS / Fire / Kitchen will be an advantage

• Knowledge/Certificates: Experience in supervising equipment installation, testing, and commissioning is preferred. Familiarity with HV, MV, and LV switching and safety procedures. Proficient in report writing, tender preparation, and evaluation of vendor proposals. Knowledge of Macau regulations and market practices related to the operation and maintenance of HV, MV, and LV electrical systems and equipment. HV electrical work qualification registration is preferred.

• Education: Bachelor’s degree or higher in Engineering, or a recognized qualification in Electrical Engineering

• Language Abilities: Strong command of spoken and written English and Chinese

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

縫紉員 Seamstress - Uniform Room (ID:436BR)

主要職責

須在主任的領導下進行修改，修補及檢查團隊成員的制服等工作，以及處理團隊成員所提出的要求。

職位介紹

• 運用縫紉機進行制服的修改及修補等工作

• 為團隊成員量度制服，確保及時完成制服修補的工作

• 對於制服的回收及丟棄須保持準確的倉存記錄

職位要求

• 工作經驗：具最少一年於五星級酒店從事紡織品製造或裁縫的工作經驗

• 技能 / 證書：具優秀的裁縫知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話，普通話及英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

客房部主任 Supervisor - Housekeeping Administration (ID:118BR)

主要職責：支援行政管家管理管家部的日常運作。每天檢查所有房間以控制質量，須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來乾淨，整潔，精心準備的客房，令賓客有超乎所想的感受。

職位介紹：

• 協助管理層管理管家部的日常運作

• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能

• 對所有客房進行日常的巡查，在貴賓到達前檢查房間

• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員

• 檢查所有公共場所，並於必要時執行糾正行動。

• 向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求：

• 工作經驗：具最少三年於客房部工作的經驗

• 技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識

• 教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操良好普通話、廣東話及英語

Job Purpose: Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department

• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance

• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival

• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators

• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements

• Experience: Minimum of 3 years’ Housekeeping experience

• Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents

• Education: Secondary school or above, University grade is preferable

• Language Ability: Good English, Cantonese and Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

娛樂場財務及酒店會計總監 Director - Casino and Hotel Accounting (ID: 4211BR)

主要職責

全面監督娛樂場與酒店部門的審計及會計事務，確保符合監管標準與公司內部政策。

職位介紹

• 主導月結與年結流程、財務報表編製及審計準備工作

• 管理娛樂場與酒店收入的預算編列、財務預測及差異分析

• 督導審計與會計團隊，提供指導、培訓與績效評估

• 確保收入報表、成本控制及現金流管理的準確性

• 與內部及外部審計人員、業務夥伴、稅務顧問及監管機構保持良好溝通

• 建立並執行內部監控機制，以保障資產安全並維護財務誠信

• 與營運團隊合作，提升財務績效與成本效益

• 監控並分析財務指標，支援策略性決策制定

職位要求

• 工作經驗：具十年以上會計或審計相關工作經驗，且至少五年於大型休閒企業或酒店行業擔任管理職務。

• 知識/證書：具備註冊會計師資格者優先。熟悉各項政策法規、酒店營運及財務報告準則。

• 教育程度：具會計、財務或相關領域之學士學位

• 語言能力：能操流利粵語、普通話及英語

• 電腦應用：精通會計軟體及相關系統操作

其他要求

• 具備卓越的分析能力、領導能力與溝通技巧

• 在處理機密財務資料方面展現高度誠信與謹慎

• 具備策略思維，並注重營運細節

• 能在節奏快速、法規導向的環境中保持高效執行力

Job Purpose

Oversee all audit & accounting operations for entertainment and hotel divisions, ensuring compliance with regulatory standards and internal policies.

Key Responsibilities

• Lead month-end and year-end closing processes, financial reporting, and audit preparation

• Manage budgeting, forecasting, and variance analysis for entertainment and hospitality revenue streams

• Supervise audit & accounting staff, providing mentorship, training, and performance evaluations

• Ensure accurate revenue recognition, cost allocation, and cash flow management

• Liaise with internal & external auditors, business partners, tax consultants, and regulatory bodies

• Develop and implement internal controls to safeguard assets and ensure financial integrity

• Collaborate with operations teams to optimize financial performance and cost efficiency

• Monitor and interpret financial metrics to support strategic decision-making

Competencies and Requirements

• Experience: Minimum 10 years of progressive accounting or audit experience, with at least 5 years in a leadership role within entertainment/hospitality industry.

• Knowledge/Certificates: CPA preferred. Strong knowledge of gaming regulations, hotel operations, and financial reporting standards.

• Education: Bachelor’s degree in Accounting, Finance, or related field

• Language Ability: Fluent in Cantonese, Mandarin, and English

• Computer Skills: Proficiency in accounting software, entertainment, and hotel system

Other Attributes

• Exceptional analytical, leadership, and communication skills

• Integrity and discretion in handling confidential financial data

• Strategic mindset with attention to operational detail

• Ability to thrive in a fast-paced, compliance-driven environment

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房餐飲部副經理Assistant Manager - In-Room Dining (ID:4034BR)

主要職責：負責處理客房餐飲部的日常運作；同時亦須對團隊成員作出領導、激勵及指導性工作，以確保團隊成員為賓客帶來福布斯五星級的禮遇及有效率的服務，更期望能讓賓客體驗超乎所想的感受。

職位介紹

• 確保客房餐飲服務按部門訂定的營運程序運作

• 須作出有效的客房餐飲服務成本控制管理及為使運作暢順而作出策略及指導工作

• 確保所有硬件設備，包括餐具及器皿保持清潔及衛生

• 針對賓客的要求及及時處理投訴，讓他們感到滿意

• 為實現部門所訂定的目標，須對前線員工進行監督，指導及領導等工作

• 處理行政和編更工作

職位要求

• 工作經驗：具最少三年於五星級酒店從事管理的工作經驗；具客房餐飲工作經驗優先考慮

• 技能 / 證書：熟識中西式菜餚，具制定簡單預算案及現金處理經驗

• 教育程度：中學畢業或以上程度，持酒店管理學士學位者優先考慮

• 語言能力：能操及寫流利英語、廣東話及普通話

• 電腦應用：熟悉MS Office及POS電腦軟件操作

Job Description

Job Purpose: Manage the daily operations of In-Room Dining and ensure guests receive courteous and efficient Forbes five-star service by leading, motivating and coaching Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure In-Room Dining runs according to established operating procedures

• Oversee the cost-effective and efficient operation of In-Room Dining

• Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware

• Address guests’ requests and handle complaints promptly and to their satisfaction

• Provide supervision, direction and leadership to service staff to achieve department goals

• Handle administrative tasks and scheduling

Competencies and Requirements

• Experience: Minimum of 3 years’ management experience in a 5 star Hotel; In-Room Dining experience an advantage

• Knowledge/Certificates: Excellent product knowledge of international cuisine; budgeting and cash handling experience

• Education: Secondary school diploma or above; Bachelor degree in hospitality management an advantage

• Language Abilities: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office and POS software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理數據分析員 Data Analyst - Customer Relationship Management (ID:4031BR)

主要職責：

負責通過提取和分析各種數據，為營銷優惠提出建議以及如何通過數據分析或機器學習建模與目標受眾建立更好的客戶關係，支持營銷策略制定和活動

職位介紹：

• 進行業務分析和創建分析模型

• 根據業務需求構建活動工作流程

• 開發程序以執行自動化和建模任務

• 對活動工作流程、程序、自動化任務等進行測試

職位要求：

• 工作經驗：具最少3年以上數據分析經驗，於博彩行業經驗優先

• 技能 / 證書：編程、數據分析和數據庫操作技能

• 教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：必須精通 MS Excel ， 有使用 Python、SQL、Scikit-Learn 或其他機器學習/統計工具的經驗者優先

Job Purpose:

Supports marketing strategy making and campaigns by extracting and analyzing various data, making recommendations for marketing offers and how to build better customer relationships with our target audiences through data analysis or machine learning modelling.

Key Responsibilities:

• Doing business analysis and creating analytic models

• Building campaign workflows based on business requirements

• Developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements:

• Experience: Minimum 3 years data analysis experience, preferably in gaming industry

• Knowledge/Certificates: Programming, data analysis, and database manipulation skills

• Education: Bachelor’s degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with Python, SQL, Scikit-Learn, or other machine learning/statistical tool are preferred

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理兼職數據助理 Part Time Data Assistant - Customer Relationship Management (ID:3903BR)

主要職責

• 負責透過使用和分析資料、利用機器學習模型以及建立活動工作流程來支援行銷策略活動，以增強與目標受眾的客戶關係。

職位介紹

• 建立活動工作流程及開發

• 分析及開發最佳的活動工作流程

• 協助發現及解決與工作流程相關的問題

• 維護數據管道以支援活動工作流程

• 精通Python、SQL

職位要求

• 教育程度：電腦學和數據科學專業本科四年級或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：有使用 Python、SQL或其他機器學習/統計工具的經驗者優先

Job Purpose

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences.

Key Responsibilities

• To build the overall campaign workflow and development

• Analyze and develop optimized campaign workflows

• Assist to troubleshoot and resolve complex workflow-related issues

• Maintain data pipelines to support campaign workflows

• Competent in Python, SQL

Competencies and Requirements

• Education: Undergraduate Year 4 student or above in Computer Science and Data Science

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Prior experience working with Python, SQL, or other machine learning/statistical tool are strongly preferred

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

• 工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

• 技能 / 證書：須了解資料庫及數據分析

• 教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

• Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

• Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

• Education: Bachelor degree in IT, Finance, or related business field is required

• Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

• Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

客戶關係管理高級分析員（活動自動化和開發）Senior Data Analyst (Campaign Automation and Development) (永利澳門)(ID:3787BR)

主要職責

• 透過主動識別流程來改善機會和開發創新解決方案，在推動活動成功方面發揮至關重要的作用。

職位介紹

• 分析業務需求並運用批判性思考來發展最佳化的活動工作流程

• 使用Python 和SQL 設計和實作強大且可擴充的工作流程解決方案

• 設定和設定 Airflow 環境以簡化工作流程管理

• 與跨職能團隊合作，收集見解並使工作流程開發與業務目標保持一致

• 主動識別流程改善領域並提出資料驅動的解決方案

• 開發和維護資料管道以支援活動工作流程

• 持續監控並優化工作流程效能，以確保最高效率

• 檢視並解決與工作流程相關的複雜問題

• 根據業務需求和技術可行性向利害關係人提供專家指導和建議

• 記錄工作流程並維護全面的技術規範

職位要求

工作經驗：

• 擁有 3-5 年開發工作流程和資料管道的經驗，專注於業務流程優化

• 具備行銷自動化平台和資料視覺化工具的經驗

• 在推動流程改善和交付可衡量的業務成果方面擁有良好的記錄

• 有綜合度假村工作經驗者優先

知識及証書：

• 精通Python程式設計與SQL

• Airflow 設定、設定和最佳化方面的經驗

• 熟悉Linux作業系統和VSCode等開發工具

• 了解 DevOps 平台與實踐

• 了解敏捷開發方法以及在 Scrum 環境中工作的經驗

• 教育程度：電腦科學、工程、商業或相關領域學士學位

• 語言能力：能操流利廣東話及良好英語

• 電腦應用：熟識Ms Office 2003或以上軟件操作，懂中文打字

Job Purpose

• Play a crucial role in driving campaign success by proactively identifying opportunities for process improvement and developing innovative solutions

Key Responsibilities

• Analyze business requirements and apply critical thinking to develop optimized campaign workflows

• Design and implement robust and scalable workflow solutions using Python and SQL

• Set up and configure Airflow environments to streamline workflow management

• Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

• Proactively identify areas for process improvement and propose data-driven solutions

• Develop and maintain data pipelines to support campaign workflows

• Continuously monitor and optimize workflow performance to ensure maximum efficiency

• Troubleshoot and resolve complex workflow-related issues

• Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Document workflow processes and maintain comprehensive technical specifications

Competencies and Requirements

Education:

Working Experience:

• 3-5 years of experience in developing workflows and data pipelines, with a focus on business process optimization

• Experience with marketing automation platforms and data visualization tools
  Proven track record of driving process improvements and delivering measurable business results
  Work experience in Integrated Resort strongly preferred

Knowledge/Certificates:

• Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Language Abilities: Fluent Cantonese, Mandarin, and good English

• Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

Hotel Fortuna 財神酒店澳門招聘

財神酒店位於澳門最繁盛的新口岸區，毗鄰購物及商業中心臨立，交通便利，由酒店至澳門國際機場僅需十五分鐘車程，無論休憩或公幹，財神酒店誠為旅澳賓客之最理想選擇。

財神酒店一直視所有員工為重要的資產，提供優越的工作環境、完善的員工福利及晉升機會。歡迎加入我們的團隊，發展您的事業。

財神酒店招聘以下職位：

餐飲部經理

工作內容及要求：

• 負責餐飲部的整體營運工作。

• 具備不同菜系的餐飲管理經驗，定期進行菜單設計。

• 制定部門的銷售目標、營運方案，監督部門的收支預算，控制成本等。

• 與客戶建立良好的合作關係，增廣客源。

• 對團隊成員作出領導、激勵及指導性工作。

餐飲服務員

工作內容及要求：

• 熱情禮貌接待客人，負責落單及出餐，熟悉餐單上的所有餐品名稱和價格。

• 具優質客戶服務、優良的溝通和人際關係技巧。

管事員

工作內容及要求：

• 清理廚餘及垃圾，使用洗碗機清潔餐具，將餐具分類擺放整齊。

廚師

工作內容及要求：

• 烹調食物，協助上司的工作，確保為客人提供優質的食物。

廚師助理

工作內容及要求：

• 管理及準備食材，維持廚房環境安全，保持衛生。

房務員

工作內容及要求：

• 負責整理房間的床鋪、替換床單及已用過之物品等，清潔客房衛生等。

客戶服務員

工作內容及要求：

• 負責提供接待服務，為客人辦理入住、退房等。

• 具備較強的溝通協調能力、應變能力。

申請方式：

可親臨財神酒店人力資源部領取或遞交表格，亦可將個人履歷及要求待遇連同近照寄至︰澳門新口岸廣州街 63 號 財神酒店 人力資源部

或電郵至︰hfpt@hotelfortuna.com.mo

查詢電話︰8790 2516

﹡申請人提供之全部資料絕對保密及只作招聘用途。

REGENCY ART HOTEL 麗景灣藝術酒店澳門招聘

麗景灣藝術酒店位於氹仔優越臨海地段，為澳門別具風格的五星級藝術酒店，結合時尚、藝術及度假元素。我們提供完善的僱員福利配套，良好的事業發展機會及多元化的培訓計劃，誠邀有志投身酒店行業的您加入我們的團隊，發揮潛能並成就理想事業。

網址： http://www.regencyarthotel.com.mo/

• Graphic Designer平面設計師

Recreation 康體部

• Attendant 服務員

Food & Beverage 餐飲部

• Food & Beverage Director 餐飲部總監

• Restaurants & Bar Manager 餐廳及酒吧經理

• Restaurant Assistant Manager 餐廳副經理

• Restaurant Supervisor 餐廳主管

• Senior Captain 高級餐廳領班

• Captain 部長

• Assistant Captain 副部長

• Waiter/Waitress 餐飲服務員

• Head Chef廚師主管

• Commis 1 中餐廚師

• Commis 2 中餐廚師

• Commis 3 中餐廚師

• Western Chef 西餐廚師 - 東南亞廚

• Dim Sum Chef 點心廚師

• Steward 管事員

• Clerk 文員

Front Office 前堂部

• Front Office Manager 前堂部經理

• Supervisor 主管

• Receptionist 接待員

• Bellboy 行李生

Reservations 訂房部

• Clerk 文員

Housekeeping 管家部

• Housekeeping Supervisor 管家部主任

• Attendants 服務員

• Seamstress 縫紉員

• Public Area Cleaner 公共地方清潔員

Engineering 工程部

• Technician 技術員 ( 木工，油漆工，水電工，燒焊工)

Laundry 洗衣房

• Attendant 服務員

您可以通過以下渠道申請職位：

1. 電郵：hr@regencyarthotel.com.mo

2. 郵寄：Human Resources Department, 2 Estrada Almirante Marques Esparteiro, Taipa, Macau

3. 招聘熱線：853 8899 6998

有意應徵者請攜帶個人履歷、學歷證明、資歷證明、個人身份證明文件正、副本及近照，於辦公時間內親臨麗景灣藝術酒店人力資源部面談。

所收集之個人資料將絶對保密並僅作招聘用途。

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Stewarding Supervisor 管事主任 (5 days work per week每週5天工作)

Responsibilities:

• Manage the stewarding team and keep all kitchen tools and equipment clean and well-maintained according to hotel hygiene standards.

• Supervise and guide staff, assign tasks efficiently, and ensure smooth and effective cleaning and support operations.

• Regularly check inventory of tableware, glassware, and kitchen equipment, replenish supplies as needed, and control breakage or loss.

• Coordinate with the kitchen, restaurant, and other departments to ensure timely supply of clean tableware to meet operational needs.

• Develop and implement cleaning schedules and hygiene standards to comply with food safety regulations.

• Train and assess new staff to improve team skills and service awareness.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years in industry experience, minimum 1 years as Steward

• Positive work attitude, proactive, team player, and responsible

• Good hygiene habits and a passion for cooking

• Good communication skills, fluent Cantonese/Mandarin, and basic English

• Shift work required

• Macau residents only

職責：

• 管理管事部日常運作，確保餐具、廚具和設備清潔、消毒及保養符合衛生標準。

• 指導員工工作流程，分配任務，確保清潔和後勤工作高效完成。

• 定期檢查庫存，補充餐具和設備，並控制損耗。

• 與廚房、餐廳等部門溝通，確保餐具供應及時，滿足需求。

• 制定並執行清潔計劃和衛生標準，符合食品安全法規。

• 培訓新員工並進行考核，提升團隊技能和服務意識。

要求：

• 中專或酒店或相關领域

• 具有2年工作經驗，至少要有1年的管事工作經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Concierge Supervisor 禮賓主管 (5 days work per week)

Responsibilities:

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent oral and written skills in English & Chinese

• Excellent interpersonal & communication skills

• Good presentation, influencing skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Public Area Supervisor 公眾區域主管 (5 days work per week)

Responsibilities: 

• Patrol public areas to ensure cleanliness meets hotel standards, while maintaining guest satisfaction and compliance with hotel policies

• Rotate through housekeeping duties, focusing on cleaning and maintaining carpets, upholstery, and hard floors

• Perform periodic deep cleaning of assigned restaurants, offices, and public areas—including carpets, chandeliers, ceilings, AC grills, and hard-to-reach fixtures—alongside daily cleaning duties

• To ensure cleaning equipment is in order and stored appropriately

Requirements:

• At least 2 years relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Familiarity Housekeeping chemicals and cleaning SOP

• Good communication and interpersonal skills, and a customer-oriented approach

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

VIP Club Agent 行政樓層接待員 (5 days work per week)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• F&B operation experience is an advantage

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Dim Sum Cook 點心師傅 (每週5天工作) 

職責:

• 準備食材

• 製作點心；確保每道點心的品質和口感達到高標準

• 掌握並維護廚房的衛生和安全標準，確保工作環境整潔、安全

• 不斷改良和創新點心菜單

• 協助廚房其他工作人員，確保整個廚房運作順暢

要求:

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話

• 需輪班工作

• 澳門居民優先

申請詳請：

如有意申請以上職位，閣下可：

• 將履歷電郵至：Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

• 於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。 

Bartender 調酒員 (5 working days per week)

Responsibilities:

• Introduce beverages to guests and make recommendations

• Assist with daily restaurant operations and provide efficient table service for guests.

• Keep bar equipment in good and clean condition.

• Possess knowledge and skills in preparing alcoholic and non-alcoholic beverages.

• Required to work on shifts.

Requirements:

• Minimum of 2 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Good communication skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Guest Relation Officer 資深/賓客關係主任 (5 days work per week)

Responsibilities:

• Welcome and assist guests upon arrival.

• Ensure guest concerns are handled professionally and efficiently.

• Support Front Desk operations during critical guest flow time.

• Guide guests through their stay for a smooth experience.

• Follow up on loyalty/VIP guest issues with relevant teams.

Requirements:

• Diploma or Degree preferably in hospitality or related field.

• PMS and Office software knowledge.

• Excellent oral and written skills in English & Chinese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Western Commis 西廚廚師助理 (5 days work per week)

Responsibilities:

• Assist the chef in keeping the kitchen running smoothly and ensuring timely service.

• Participates in making food requisitions.

• Works in all areas of food preparation as and when directed.

• Assists the kitchen chef in planning and organizing the section assigned to.

Requirements:

• High school

• Perfect knowledge of HACCP guidelines

• Communication skills for all levels of talent/guests, confident

• Confidently able to resolve problems

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant Reception Manager 接待處助理經理 (5 days work per week)

Responsibilities:

• In charge of daily front desk operations for arrivals and departures including for room assignment for groups

• Training, coaching new staff and leading the reception team to achieve KPIs and ensuring service and procedures are meet with standards

• Setting performance standards, monitoring staff adherence to policies, and conducting probation and annual performance reviews

• Handling internal and external emails for guest enquiries and issues

• Coordinate with other department for group arrivals and monitor room status

• Prepare departmental and monthly reports

Requirements:

• Minimum 1 Years’ experience in 5 star Luxury Hospitality required

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 領班 (每週5天工作) 

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程

• 做好准备、服务和理解菜单的内容

• 全力解決客人的投訴，並負責將所有投訴進行記錄和跟進解決

• 遵守酒店政策、程序和服務標準

要求：

• 具1年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Western Demi Chef西廚領班 (每週5天工作)

職責：

• 根據酒店和品牌定義的烹飪方法和加工方式生產並呈現菜餚

• 確保食物出品的高標準，並在正確的溫度下完美呈現

• 依照飯店規條，可能需要收貨、檢查和儲存貨物

• 始終遵守HACCP的要求，確保工作場所保持清潔和食品安全 

要求：

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Assistant Housekeeper 客房部副主管 (5 days work per week)

Job Responsibilities:

• To assist the Executive Housekeeper led the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives

• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs

• Inspect all responsible areas daily and take corrective measures in order to meet brand standards in terms of cleanliness, maintenance and supply

• Coordinate Housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner

• Cleanliness and presence of guestrooms and public area

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Room Attendant 房務員 (每週 5 天工作)

職責：

• 負責客房、浴室和相關區域的產品能符合飯店的清潔和規定標準及為客人提供高品質服務

• 服從主管的指示，先整理緊急的房間

• 依標準每天整理客房，及時補充消費物品及易耗品

要求：

• 酒店或相關領域的證書或文憑

• 一年以上在客房的服務經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Public Area Attendant 公眾區域清潔員 (每週 5 天工作)

職責：

• 做好客房部基礎工作運轉，依照飯店的標準清洗地毯、硬地面和家具

• 小心使用機器，及時清潔機器

• 及時清潔責任區域並隨時保持其整潔

• 在日常工作中參加清洗餐廳、辦公室、公共區域地毯的工作，同時打掃吊燈、天花板，空調架或其他死角的衛生

要求：

• 從事過相關領域，有類似工作經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Beauty Therapist 美容師 (每週 5 天工作)

職責：

• 掌握 SPA 和設施所有方面的知識，以確保客人獲得準確信息，及以完整細節回應客人的詢問

• 完成所有的按摩、身體治療和美容服務，如同認證或培訓時所接受的服務品質

• 協助會員和客人使用桑拿、蒸氣、體驗淋浴等

• 任何時候保持清潔和整潔的工作環境，確保對身體治療的設備和個人設備處於安全正常運作狀態

• 在治療室保持適當的專業物品、毛巾和其他用品的供應

要求：

• 具備相關領域文憑或學歷

• 從事過相關領域，有類似工作經驗

• 良好的中文和英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Stewarding Attendant 管事員 (每週 5 天工作)

職責：

• 務必遵守 HACCP 的規定，確保工作場所保持乾淨整潔和消耗品安全

• 確保遵守所使用設備的使用說明和安全指南

• 檢查並保持垃圾房（乾濕）衛生標準

• 直接報告管事主管

• 了解部門所有化學物品及用途

要求：

• 良好的中文溝通能力和簡單的英文溝通能力

• 具備工作熱情

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sr./Guest Service Agent 前堂接待員 (5 days work per week)

Job Responsibilities:

• Manage the check-in and check-out process

• Provide front of the house guest services to guests

• Attend to all arriving and departing guests

• Maintain and update guests’ profiles accurately

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction

Requirements:

• Diploma or above in hospitality management

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sales 銷售員 (5 days work per week)

Job Responsibilities:

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Provides direction on, and conducts market research and analysis

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Requirements:

• Diploma or above in hospitality management

• Minimum of 2 years Sales management experience

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Chopper Cook 中餐砧板廚師 (每週 5 天工作)

職責：

• 負責中廚出品的日常切配工作

• 控制食材成本及減少消耗量

• 協助烹調食物並保持高標準的廚房衛生

• 提供優質餐飲與服務予客戶，保持食物水準

• 協助廚房一切目標、程序符合公司標準

要求：

• 具 1 年或以上相關砧板經驗，酒店餐廳廚房經驗優先考慮

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Food & Beverage Server 餐飲服務員 (每週 5 天工作)

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程。

• 做好准备、服务和理解菜单的内容。

• 遵守酒店政策、程序和服務標準

要求：

• 具 1 年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sales Executive 銷售主任 (5 days work per week)

Responsibilities:

• With Sales Manager plan sales strategy and implement tactics to achieve budget.

• Establish new business and maintain existing business accounts through the preparation and execution of action plans.

• Entertain prospects and existing key accounts with the view to sustain business and generate further sales.

• Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.

• Achieve monthly budget goals and new business targets.

Requirements:

• Minimum of 2 years Sales management experience

• A strong understanding of overall hotel business

• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

• Strong oral and written communication skills in English & Chinese

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Relation Supervisor 賓客關係主管 (5 days work per week)

Responsibilities:

• Most of the times station at the lobby to greet guests

• To assign and instruct Guest Service Officer, Operators and Bell Attendants in details of work

• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.

• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution

• To stay up-to-date on Macau's happenings and provide guests with timely, helpful, and friendly responses

• Closely supervises operations and suggests ways to improve service

Requirements:

• High school diploma

• At least 1 year relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Floor Supervisor 樓層督導員 (5 days work per week)

Responsibilities:

• Assign daily work schedules to ensure efficient use of time and resources

• Supervise Room Attendants and inspect rooms and service areas to ensure they meet the hotel's cleanliness and maintenance standards.

• Maintain clean guestrooms and ensure guests are satisfied by following the hotel’s standards

• Prepare daily work sheet for room Attendants

• Maintain accurate records and storage of lost and found items

Requirements:

• College degree or above

• Least 2 years relevant experience in the hotel industry, preferably with a strong background in housekeeping and supervision

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Order Taker 接單員 (5 days work per week)

Responsibilities:

• Handles communication between housekeeping and other departments for guest needs and staff matters.

• Answers and makes phone calls.

• Drafts routine or simple correspondence for the Executive Housekeeper as assigned.

• Records and reports missing, broken, or damaged items; coordinates repairs with engineering.

• Types or feeds into computer inventory reports of all Housekeeping supplies and equipment.

• Maintains a logbook for lost and found items and recommends for disposal at appropriate time.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Skill to communicate and coordinate

• Good oral and written skills in English & Chinese

• Microsoft Office (Work and Excel)

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

辦公室助理 Office Assistant

主要職責：

• 履行接待處職責，包括管理會議室預訂、處理來電、迎接客人、安排快遞服務以及辦公設備維護服務

• 負責一般辦公室的茶水工作，確保茶水間整潔，確保茶水間日常用品充足。

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件，銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助監控辦公設備的庫存

• 協助處理各類辦公設備的採購事宜

• 處理其他臨時委派的工作

職位要求：

• 高中畢業或以上學歷

• 具備三年相關工作經驗者優先考慮

• 能操流利廣東話

• 具備基本英語能力、熟悉電腦操作及中文輸入法

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• 工作服裝及儀表需素雅、莊重、整潔

Interested parties please fill up the job application with expected salary to jobs@ponte16.com.mo.

Reception Supervisor 前堂主管 (5 days work per week)

Responsibilities:

• Assist in managing the daily operations of the front office, including reception, concierge services, and room allocation.

• Train and guide front office staff to enhance service quality and efficiency.

• Handle guests' special requests, complaints, or unexpected situations, and resolve issues promptly.

• Supervise and manage the check-in and check-out processes to ensure they are efficient and accurate.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Excellent oral and written skills in English & Chinese.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Technician 資深/工程技工 (每週5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 定期進行設備設施維修、保養，保證設備設施的良好運行；

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

職位要求：

• 需具備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5 days work per week)

Responsibilities:

• Report work updates to the Assistant Director of Engineering and Duty Engineer.

• Lead equipment maintenance, emergency repairs, and talent training.

• Supervise and train associates, ensuring tasks are completed on time with quality checks.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 3 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Sound judgment, and strong decision-making, problem-solving and follow up skills

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Property Manager (Ref : SPROPMGR)

Job Description:

• Assistant to Director of Property Management to manage all aspects of assigned properties

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.

• Risk Management on insurance, crisis preparedness and avoidance

• Legal Department on government regulation and legal matters at the property level

• Human Resources on employment related issues

• Procurement on project management and contractor performance to ensure all projects are completed timely and accurately

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirement:

• Degree holder in Property / Housing / Real Estate Management or equivalent

• At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops

• Customer-oriented, with excellent interpersonal and communication skill

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Application:

Interested parties please fill up the job application with expected salary to

jobs@ponte16.com.mo

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

WYNN PALACE (MACAU) 澳門永利皇宮招聘

互聯網推廣副經理 Assistant Manager – Web Marketing (ID:4280BR)

主要職責

負責制定與永利業務目標一致的市場營銷策略；管理並執行涵蓋多個數位渠道的推廣活動，包括電子郵件、網站、會員計劃、小程序及展示式廣告。並負責管理與維護永利的數位平台，確保其功能性、使用者體驗及內容符合業務目標與品牌指引。

職位介紹

• 策劃並執行多渠道推廣活動，以提升品牌知名度與參與度

• 與利益相關者及跨部門團隊合作，制定並實施數位策略，包括推廣活動、登陸頁面及轉化率優化

• 實際操作內容管理系統（CMS），並協助其他內容創作者撰寫及發布新內容

• 確保所有數位平台正常運作，包括排查及解決性能、插件及第三方整合相關問題，以提供流暢的使用者體驗（UI/UX）及強化 SEO

• 主導數位開發項目，從構思到完成，與內部團隊及外部供應商協作

• 持續進行業務分析，監控 KPI 表現、競爭對手動態及客戶數據，以做出明智決策並提升績效

• 制定並執行數位策略，以提升線上轉化率及客戶互動

• 持續關注數位行銷趨勢，並就數位項目開發與管理提供最佳實踐建議

• 確保所有數位平台符合法律標準（如資料隱私、無障礙設計）

職位要求

工作經驗：

• 具備 5 年以上數位行銷實務經驗

• 擁有網站管理、電子郵件行銷、社交媒體及線上廣告方面的專業能力；具會員計劃經驗者優先

• 具備強大的分析能力，能以數據（KPI、客戶行為）為依據制定策略

• 熟悉 SEO、UI/UX 原則及 CMS 平台；具備 AI 驅動搜尋（GEO）相關知識者更佳

• 熟悉亞太及中國市場，了解微信等平台、文化差異及多市場推廣的複雜性

技能 / 證書：

• 具備良好的談判技巧與線上分析能力，了解各線上渠道的指標、優化方式及客戶行為數據分析，以推動行銷策略與溝通改善；熟悉分析工具與網路測量技術

• 了解數位行銷趨勢、社交媒體行銷、病毒式行銷及行動行銷

• 教育程度：本科及以上學歷

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 熟練操作 MS Office、HTML，並熟悉 Photoshop、AI 等設計軟件

• 熟悉現有社交媒體平台及其行銷潛力

• 熟悉線上應用程式及智慧型手機平台

Job Purpose

The candidate will develop marketing strategies that align with Wynn’s business goals; Manage and execute campaigns across various digital channels, including email, web, membership, mini-program, and display advertising. Managing and maintaining Wynn digital channels to ensure their functionality, user experience, and content align with our business goals and branding guideline.

Key Responsibilities

• Developing and running multi-channels campaigns to drive brand awareness and engagement.

• Collaborate with stakeholders and cross-functional teams to develop and implement digital strategies, including campaigns, landing pages, and conversion optimization.

• Hands-on management of the content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Ensure all digital platforms functionality, including troubleshooting and resolving issues related to its performance, plugins, and third-party integrations for a seamless user experience (UI/UX) and strong SEO.

• Leading digital development projects from concept to completion, working with internal teams and external vendors.

• On-going business analysis and monitoring of KPIs performance, competitor activities and customer data to make informed decisions and improve performance.

• Developing and executing digital strategies to grow online conversions and customer engagement.

• Stay up to date on digital marketing trends and advise on best practices for digital projects development and management.

• Ensuring all digital platforms meet legal standards (data privacy, accessibility).

Competencies and Requirements:

• Experience:

• 5 years in a hands-on digital marketing role.

• Proven expertise in website management, email marketing, social media, and online advertising; Experience in membership program is a plus.

• Strong analytical skills with the ability to use data (KPIs, customer behaviour) to drive strategy.

• Good understanding of SEO, UI/UX principles, and CMS platforms. Modern digital marketing knowledge of AI- powered search (GEO) is an advantage.

• Experience in the Asia Pacific and China markets - understand platforms like WeChat, cultural nuances, and the complexities of multi-market campaigns.

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies.

• Knowledge of digital marketing trends, social media marketing, viral marketing, and mobile marketing.

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, and familiar with online design software like Photoshop, AI

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

前堂服務副經理 Assistant Manager - Front Services (ID:2820BR)

主要職責

協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員，透過個人化服務提升賓客的體驗。與賓客進行溝通，並根據賓客的需求提供五星級的禮遇及有效率的服務。

職位介紹

• 日常運作

• 協助監督和管理行李服務、代客泊車服務及纜車

• 服務部的日常運作

• 監控及管理酒店大堂的人流

• 建議並監控前堂服務的品質控制機制，包括賓客服務標準、員工儀容、設備展示和操作，以及職業安全

• 確保賓客的查詢及要求得到跟進

• 負責實施部門培訓計劃

• 與其他部門溝通和協作以滿足營運需求

職位要求

• 工作經驗：具 3 年以上五星級酒店的管理工作經驗

• 教育程度：學士學位或等同學歷

• 語言能力：能操及寫流利廣東話、普通話及英語，

• 懂其他國家語言者優先考慮

• 電腦應用：熟識 Ms Office 軟件操作，對 Opera 及Fidelio 系統操作有一定認識

Job Purpose

Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.

Key Responsibilities

• Daily Operations

• Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department

• Monitor and manage the flow of traffic at hotel lobby

• Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety

• Ensure guests’ inquiries and requests are addressed

• In-charge of departmental training programs

• Communicate and collaborate with other departments to meet operational needs

Competencies and Requirements

• Experience: Minimum 3 years of supervisory experience in a five-star hotel

• Education: Bachelor’s degree or above

• Language Abilities: Fluent spoken and written English,

• Cantonese and Mandarin. Other foreign languages an advantage

• Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會籍忠誠管理專員Executive – Loyalty Marketing (ID: 4254BR)

主要職責：

• 負責執行市場營銷活動和戰略，以吸引和留住賓客及確保為賓客帶來高水平的滿意度。

職位介紹：

• 負責協助經理規劃及實行賓客的活動及推廣計劃

• 實施娛樂場推廣並執行後續行動

• 須以專業及正面的態度與部門、團隊成員、管理層及承包商等作出溝通及協調工作，以確保項目能順利運行

• 管理和監督生產營銷材料，如贈品，門票等

• 向管理層作出每日及每月的工作彙報

職位要求：

• 工作經驗：具最少兩年娛樂場市場業務的工作經驗

• 教育程度：學士學位或同等學歷

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例（具戰略策劃經驗者為佳）

• 語言能力：能操流利廣東話，普通話及英語 (日文及韓文皆適 ）

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose:

• Execute marketing campaigns and strategies to attract and retain players and ensure the highest level of guest satisfaction.

Key Responsibilities

• Support the Manager to plan, coordinate and execute player development events and promotional activities

• Conduct gaming promotions and perform follow-up actions

• Interact with Department and Company Team Members, management, and contractors professionally and positively to ensure projects run smoothly

• Manage and oversee the production of marketing materials such as gifts, tickets, etc.

• Prepare daily and monthly reports for management’s review

Competencies and Requirements

• Experience: Minimum of 2 years’ gaming marketing experience

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of table game regulations. (Strategic planning experience preferred)

• Language Ability: Fluent in Cantonese, Mandarin and English (Japanese & Korean an advantage)

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

市場業務專員 (服務大使) Marketing Executive - Mass Marketing (Services Ambassador) (ID:4247BR)

主要職責：為”永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為娛樂場的尊貴會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose: Provide professional and high-quality customer service to esteemed members of “Wynn Rewards”.

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist in the planning and execution of promotional activities within the casino, including coordinating member participation.

• Maintain effective communication with guests to enhance their experience and loyalty, thereby cultivating long-term relationships.

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies And Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全主任Officer - Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator – Surveillance (ID:3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

• 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

• 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

• 儲存所有錄像證據

• 完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用

• 於有需要時，開展相關的工作項目

• 須按照部門制定進行監察，並能提供相關報告

• 必須時常保持高度警惕，並能預測所潛在的問題

• 採取預防措施以避免任何損失，損壞或意外

• 向管理層報告所有緊急情況及侵權行為

• 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

• 工作經驗：無需相關工作經驗

• 技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操良好廣東話及英語

• 電腦應用：熟悉MS Office及監察系統軟件操作

Job Purpose

Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

• Be aware of and follow all department confidentiality procedures

• Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

• Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

• Adhere to company and department policies and procedures

• Detect inaccuracies and illegal activities

• Maintain evidence by dubbing and saving video files

• Delivering outcomes as a result of application to Surveillance duties undertaken

• Undertake project work and reviews to a high standard

• Use associated software to complete documentation

Competencies and Requirements

• Experience: New graduates are also welcome

• Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

• Education: High school diploma or above

• Language Abilities: Good command in spoken and written Cantonese and English

• Computer Skills: Proficiency in MS office and other associated computer packages

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

人力資源創作及僱員傳訊高級代表(多媒體內容製作) Senior Representative - HR Creative & Team Member Communications (Multimedia) (ID:3335BR)

主要職責: 負責為公司內部溝通開發並製作創意視覺及多媒體內容。構思並執行涵蓋多種媒介之專案，包括平面設計、攝影、影像製作及動態圖像，並確保充分體現永利品牌的獨特識別性。

職位介紹

• 負責公司內部溝通所需之數位與印刷媒介圖像設計與製作。

• 負責員工溝通、活動及宣傳影片之規劃、拍攝與剪輯工作。

• 製作各類電子與印刷出版品，包括電子報、公告、海報及通知，並確保版面設計與內容一致性。

• 拍攝員工活動及企業活動之攝影與影像素材，完整紀錄現場氛圍與重點時刻。

• 依照專業標準進行照片與影片後製工作，包括修圖、色彩校正及動態圖像處理。

• 與人力資源部門及跨部門團隊密切合作，共同構思並執行創意宣傳企劃。

• 確保所有製作內容皆符合永利品牌識別規範，並維持一致性與專業形象。

職位要求

• 工作經驗：具至少兩年多媒體設計、影像製作及／或平面設計相關工作經驗。具備酒店或服務業相關經驗者優先考慮

• 知識/證書：熟悉 Adobe Creative Suite（如 Photoshop、Illustrator、InDesign）及影片剪輯軟體，例如 Adobe Premiere Pro、After Effects 或 Final Cut Pro

• 教育程度：具備多媒體設計、平面設計、視覺傳達或相關領域之文憑或學位者優先考慮

• 語言能力：能操流利粵語、普通話及良好英語

• 電腦應用：精通多媒體製作、影片／照片編輯及各類平面設計應用程式。

• 其他要求：具備卓越的創意視野、細節掌控能力，並能在高效率的工作環境中同時管理多項專案。

Job Purpose: Responsible for the development and production of innovative visual and multimedia content for internal Company communications. Conceptualize and deliver projects in a range of mediums—including graphic design, photography, videography, and motion graphics— while consistently maintaining the distinctive brand identity of Wynn.

Key Responsibilities

• Create and deliver graphic designs for internal company communications across both digital and print platforms.

• Plan, shoot, and edit video content to support employee communications, events, and campaigns

• Execute desktop publishing tasks for web and print materials, including newsletters, bulletins, posters, and official announcements.

• Capture photography and videography at employee engagement and events

• Perform high-quality photo and video editing, including retouching, color correction, and integration of motion graphics

• Collaborate with Human Resources and cross-functional teams to develop and execute innovative internal campaigns

• Maintain consistency with Wynn’s brand identity across all projects

Competencies and Requirements

• Experience: Minimum 2 years’ experience in multimedia design, videography, and/or graphic design. Experience in hospitality or service industry preferred.

• Knowledge/Certificates: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video-editing software such as Adobe Premiere Pro, After Effects, or Final Cut Pro.

• Education: Diploma or Degree in Multimedia, Graphic Design, Visual Communication, or related field preferred.

• Language Ability: Fluent in Cantonese and Mandarin, with good speaking in English.

• Computer Skills: strong skills in multimedia production, video/photo-editing, and graphic design applications.

• Other Attributes: Strong creative vision, attention to detail, and ability to manage multiple projects in a fast-paced environment.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員 Auditor - Income Control (ID:1582BR)

主要職責: 主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識MS Office操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

數碼營銷推廣經理 (永利臻享) Manager – Digital Marketing (Wynn Rewards) (ID:3551BR)

主要職責

數碼營銷推廣經理將負責管理和維護公司的網站、小程式、行動應用程式、自助服務終端和其他數位資產，確保其功能、使用者體驗和內容符合公司的業務目標和品牌方針。該經理還將監督和協調數位開發項目，與跨職能團隊合作，與供應商或代理商合作，並為數位平台相關議題提供支援。此外，該經理還將協助高階管理人員進行策略規劃和決策。

職位介紹

• 管理和維護公司的網站、小程式、行動應用程式、自助服務終端和其他數位資產，確保其保持最新狀態、用戶友好，並與公司業務目標保持一致。

• 監督數位開發項目，包括與跨職能團隊和外部供應商或代理商合作，制定專案時間表、交付成果和目標。

• 監控並報告網站和小程式分析、行動應用程式使用情況以及自助服務終端的效能，以發現改善機會並確保流量成長。

• 優化內容以提升搜尋引擎優化 (SEO) 和使用者體驗，確保所有數位平台的 UI/UX 符合業界標準。

• 確保網站和其他數位平台的功能正常，包括故障排除和解決與網站效能、外掛程式和第三方整合相關的問題。

• 管理和維護組織的內容管理系統 (CMS)，並協助其他內容貢獻者創作和發布新內容。

• 隨時了解網路科技趨勢，並就網站和行動開發及管理的最佳實務提供建議。

• 與行銷和其他部門合作，制定和實施與網路相關的策略，包括行銷活動、落地頁和轉換率優化。

• 審查數位平台的中英文文案，確保其準確、有效並與品牌理念和資訊保持一致。

• 確保網站和其他數位平台符合法規要求，包括無障礙存取和資料隱私法。

• 支援高階管理層進行策略規劃和決策，包括為網站和數位資產的開發、優化和維護提供意見。

• 與高階管理層合作制定和實施與網路相關的政策和程序。

職位要求

• 工作經驗：

• 至少 5 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道方面的相關經驗

• 具有亞太地區（包括中國市場）多國/跨市場環境的經驗 – 必須了解內容開發的複雜性，以及針對不同亞洲種族的營銷文化差異是有利的

• 技能 / 證書：

• 強大的談判技巧和在線分析能力——了解在線渠道指標，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。 分析和互聯網測量技術的知識

• 對數字營銷趨勢、社交媒體營銷、病毒式營銷和移動營銷有很好的理解

• 教育程度：本科及以上

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 精通MS Office、HTML、桌面出版和在線設計應用程序和軟件。

• 了解現有的社交媒體平台和這些平台提供的營銷機會

• 熟悉在線應用程序和智能手機平台

Job Purpose

The Manager will be responsible for managing and maintaining our organization's websites, mini-programs, mobile apps, kiosks, and other digital assets, ensuring their functionality, user experience, and content align with our business goals and branding guideline. The Manager will also oversee and coordinate digital development projects, collaborate with cross-functional teams, work with vendors or agencies, and provide support for digital platforms related issues.

Key Responsibilities

• Manage and maintain the organization's websites, mini-programs, mobile apps, kiosks, and other digital assets to ensure they are up-to-date, user-friendly, and aligned with business goals.

• Oversee digital development projects, including collaborating with cross-functional teams and external vendors or agencies to establish project timelines, deliverables, and goals.

• Monitor and report on website and mini-program analytics, mobile app usage, and kiosk performance to identify opportunities for improvement and ensure traffic growth.

• Optimize content for search engine optimization (SEO) and user experience to ensure all digital platform’s UI/UX meets industry standards.

• Ensure website and other digital platforms functionality, including troubleshooting and resolving issues related to site performance, plugins, and third-party integrations.

• Manage and maintain the organization's content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Stay up-to-date on internet technology trends and advise on best practices for website and mobile development and management.

• Collaborate with marketing and other departments to develop and implement web-related strategies, including campaigns, landing pages, and conversion optimization.

• Review Chinese and English copywriting for digital platforms to ensure they are accurate, effective and aligned with brand voice and messaging.

• Ensure website and other digital platforms compliance with legal and regulatory requirements, including accessibility and data privacy laws.

• Support senior management with strategic planning and decision-making, including providing input on website and digital assets development, optimization, and maintenance.

• Collaborate with senior management to develop and implement web-related policies and procedures.

Competencies and Requirements:

• Experience:

• Minimum 5 years of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising

• Experience in multi-national/cross market environment in Asia Pacific including China market – must understand the complexities of content development, as well as cultural nuances of marketing to various Asian ethnicities is advantage

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies

• Good understanding of digital marketing trends, social media marketing, viral marketing, and mobile marketing

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, desktop publishing and online design applications and software.

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

弱電壓系統一級技術員 ELV Electrical Technician I (ID:1698BR)

主要職責：使建築管理系統和弱電壓系統處於正常的功能狀態，並進行預防性和糾正維護。

職位介紹

• 按照預防性維護計劃，進行建築管理系統控制台和控制系統的日常安裝，維修和維護工作

• 協助糾正及緊急情況下的工作

• 負責操作及維護樓宇系統及設施，更新維修記錄

• 向管理層報告問題

• 在嚴格的安全條件下，進行維修和保養工作

職位要求：

• 工作經驗：至少2年的建築管理系統維護，HVAC和自動化控制系統工作經驗。

• 技能 / 證書：具電子或電氣工程專業證書

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 其他要求：具Siemens Automation Insight / Desigo, PLCs 系統經驗優先考慮

Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.

Key Responsibilities

• Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan

• Assist corrective maintenance and emergency calls

• Operate and maintain Building Management Systems and update maintenance records

• Report and escalate problems to management

• Control the repair and maintenance work under strict safety conditions

Competencies and Requirements

• Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.

• Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin. Basic English an advantage

• Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器二級技工Electrical Technician II (ID:1438BR)

主要職責：須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器

職位介紹

• 負責操作和維護電力系統和電器

• 負責安裝，維護，修理和增加電力系統和電器

• 在嚴格的安全生產條件下，進行維修和保養工作

• 確保電力供應及分配充足，緊急備用系統運作正常

• 向電機工程師或以上主管報告問題

職位要求

• 工作經驗：具最少三年電力/電器維護的工作經驗 (具酒店維護優先考慮)

• 技能 / 證書：具相關範疇的學徒認可者優先

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識MS Office

Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.

Key Responsibilities

• Operate and maintain electrical systems and electronics

• Install, maintain, repair and add to electrical systems and electronics

• Perform repairs and maintenance work under strict safety conditions

• Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization

• Report and escalate problems to the Supervisor (Electrical)

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance

• Knowledge/Certificates: Relevant accredited apprenticeship preferred

• Education: Secondary school or equivalent

• Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

動能裝置資深動畫技術員Lead Animation Technician - Public Attractions (ID:3674BR)

主要職責：操作、維修及維護表演設施系統，確保每場科技幻影表演均符合永利之超卓水準

職位介紹

• 進行操作前測試，檢查和驗證設備運作暢順，包括聲效和視覺質量，確保維持最高質量的表演

• 記錄相關維護、故障、停機時間以及所需之改進項目

• 維護系統組件以確保最佳運作狀態

• 密切注視表演進度，如遇任何緊急事故，及時作出回應和行動。

職位要求

• 工作經驗：具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗

• 技能 / 證書：具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office

Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.

Key Responsibilities

• Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality

• Documenting maintenance, faults, downtime, and needed improvements

• Maintain systems components to maximize performance excellence

• Responds to and actions any emergency call from attraction system

Competencies and Requirements

• Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience

• Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.

• Education: High School or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事主任Supervisor – Stewards (ID:1743BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利澳門的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose

Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn Macau’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

國際市場業務代表Host - Premium Marketing(ID:1223BR)

主要職責：

• 須負責為永利臻享會賓客提供親切及專業的優質客戶服務，讓賓客感到滿意。

職位介紹：

• 識別並吸引永利內外的高級度假村客人

• 協助和支持規劃和參與賓客推廣活動

• 根據公司規定發放免費禮品，以幫助建立和保持客人忠誠度

• 參加定期的部門簡報會並分享相關信息

• 須履行總監所委派的工作

職位要求：

• 工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳

• 教育程度：學士學位或等同學歷

• 技能 / 證書：熟悉娛樂場遊戲的運作及玩法

• 語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）

• 電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）

Job Description:

Job Purpose: Provide friendly, professional service to Wynn Rewards guests and ensure the highest level of guest satisfaction.

Key Responsibilities:

• Identify and attract premium resort guests from both inside and outside Wynn

• Assist and support in planning and participating in player development events and promotional activities

• Hand out complimentary gifts, according to Company rules, to help build and maintain guest loyalty

• Attend regular department briefings and share relevant information

• Assist and perform duties assigned by the Director

Competencies and Requirements:

• Experience: Customer service and previous marketing experience preferred

• Education: Bachelor degree or equivalent

• Knowledge/Certificates: Knowledge of entertainment regulations

• Language Ability: Good Cantonese and Mandarin; English an advantage (Japanese & Korean if applicable)

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

安德魯澳門招聘

隨着本公司業務發展，現誠邀你加入我們團隊一展所長！

公司網址︰www.lordstow.com

I. 店舖 / 餐廳

1. 副經理

要求︰

• 具領導及管理技能

• 具有3年或以上的餐飲管理經驗

• 具相關合資格的管理或領導技巧優先考慮

• 良好中英文溝通

職責︰

• 協助經理及管理店舖的日常運作

• 存貨控制管理

• 店舖衛生管理

• 提供在職培訓

• 提供優質顧客服務

2. 主管

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 監督店舖的日常運作

• 銷售及收銀

• 維持店舖整潔

3. 副主廚

要求︰

• 三年以上西餐管理經驗

職責︰

• 協助主廚以及在他／她缺席時支援廚房的運營，並支援廚房團隊，確保所有要完成的任務盡可能順利進行。

• 以身作則，為您的下屬和後台團隊提供監督，指引和領導。

• 培訓員工 。

4. 餅店助理

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 銷售及收銀

• 維持店舖整潔

5. 廚房助理

要求︰

• 有一年以上相關工作經驗

職責︰

• 清洗廚房內各項廚具及各類餐具工作，確保廚房的工作地方整潔。聽從上司指示。

6. 咖啡店助理

要求：

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責：

• 銷售及收銀

• 維持店舖整潔

II. 支援服務部-物流(Support Service-Logistic)

1. 司機

要求︰

• 於澳門超過2年的駕駛經驗及具貨車牌照(B牌 或C牌)

• 26歲至45歲

• 懂得手動波

• 體健

• 必要時需協助搬運公司的食品或物品

職責︰

• 負責運送公司的產品到所有店舖或指定地點

III. 工場

1. 件工

要求：

• 體健

• 具相關經驗優先考慮

職責：

• 人手捏制蛋撻皮

2. 工場助理

要求：

• 體健

• 不介意體力勞動

• 具職業安全概念優先

職責：

• 協助工場的清潔及搬運工作

• 協助麵包師完成生產計劃

******************************************************************************

以上，會因應工作崗位及空缺，工作地點而有不同，包括︰路環市區、路氹區、氹仔區和澳門區，詳細可於預約時查詢。

************************************************************************

全職僱員可享有以下福利：

• 有薪年假 12 天

• 每週例假

• 法定有薪假期

• 每年雙糧

• 推薦獎金

• 良好晉升機會

• 醫療福利

• 膳食津貼

申請方式：

歡迎有意者於辦公時間上午 10:00 時至下午 6:00 時致電 2888 2355 李小姐 / 鄧小姐查詢。

或電郵至 hra@lordstow.com，請註明申請職位。

澳門路氹區酒吧招聘

渴望挑戰高薪，歡迎加入我們！

招聘小公主

• 工作簡單(客人服務、維持包廂整潔，確保包廂內的設備運作正常)

• 外貌與條件要求：亮麗、活潑、愛笑、不怕生為佳

• 學歷不拘，無經驗也可以

• 即時上班者優先

招聘大量拳手

• 即日現金出糧

• 工作簡單(斟酒/點歌/玩骰盅)

• 工作時間彈性，歡迎全職兼職都可以

• 學歷不拘，經驗不拘

• 對酒吧工作有熱誠即可

• 即時上班者優先

駐場經理

• 作為場地與活動團隊之間的橋樑，負責溝通、協調各方需求、處理突發狀況等。

客服經理

• 負責KTV房的行銷工作，直接與客人接觸，與客人建立良好的關係，提高自己的訂房率，留住老客人，發展並建立新客群。

卡拉ok 影音技術員

負責音響、燈光和影像設備的安裝、操作、維護與故障排除，確保店內所有影音設備能順利運作並提供給顧客良好的影音體驗。

工作內容：

• 設置與調校音響、燈光和咪高峰。

• 在客人使用過程中提供音響控制和混音。

• 負責設備的日常保養和緊急維修，以確保店內正常營運。

任職要求：

• 維修相關經驗優先

• 具有分析及解決問題的能力

廚師、 水吧 (大量)

• 負責準備食物和製作飲品、確保所有食品和飲品符合衛生標準、管理和檢查工作崗位庫存、維持工作區域整潔。

任職要求：

• 要有經驗優先。

• 能獨立完成整工作。

• 會煮泰國菜優先， 或茶餐廳簡便煮食。

高級服務員 (大量)

• 負責迎接顧客、點餐、上菜、處理帳單及其他服務，並需確保餐廳環境整潔、執行服務標準，同時提供優質的顧客服務體驗。

工作內容：

• 按照要求準備工作，包括環境清潔、餐具準備、鋪設餐桌等。

• 嚴格遵守餐廳的服務標準和流程，確保服務的一致性和專業性。

任職要求：

• 工作經驗優先。

• 外表整潔端正、吃苦耐勞、工作認真負責，具備良好的應變能力和團隊協作能力。

• 廣東話及普通話是基本要求，可能需要基礎英文能力。

接待員

• 主要涵蓋接待訪客、處理前台工作以及提供客戶服務。

工作內容：

以專業態度接聽電話、回答查詢、處理預約、接待和協助訪客。

協助安排與管理預訂。

確保前台區域的整潔與秩序。

職位要求：

• 有接待工作經驗；

• 優秀的溝通及人際交往能力，具備客戶服務意識；

• 做事條理清晰、注重細節、積極主動，具備較強的問題解決能力；

• 廣東話及普通話是基本要求，可能需要基礎英文能力。

以上職位：

• 需要輪班及值夜工作

• 提供完善福利及員工培訓

• 有薪假期、免費膳食、彈性工作、提成、特別獎金、小費等等

歡迎致電查詢或將CV發到電郵，我們視員工為重要的人力資源，歡迎你加入成為我們的一份子。

電話：6330 1851

電郵：3438325928@qq.com

THE SALVATION ARMY 救世軍澳門招聘

救世軍是一個國際基督教教會和慈善組織，致力於塑造生命、關懷社群和造就信徒。救世軍於 1999 年在澳門開展服務。現時，我們於澳門北區設有教會及社區服務中心、家庭綜合服務中心和教育中心，及營運循環再用計劃。救世軍在澳門政府的支持下，致力回收物資，一方面推廣循環再用的精神；另一方面轉贈予有需要人士，扶助弱勢。

招聘職位：

社會工作員(家庭服務) (澳門) (6個月合約)

Reference No.:MTSA/JFISC/03-25

入職條件：

• 具社會工作學學士學位或以上學歷及為澳門註冊社工；

• 具本澳社會工作者執業註冊人士，在執業註冊制度未推行前，則須具備社會作學高等專科學位；

• 良好中英文書寫及會話能力；

• 熟識中英文電腦操作；

• 需輪值。

> 職位詳情及申請

護士 (長者服務) (澳門)

Reference No.:MTSA_RXISC_01_25

入職條件：

• 具備護理高等專科或以上學歷；

• 主管衛生範疇部門認可之註冊護士專業資格；

• 良好中英文書寫及會話能力；

• 熟識中英文電腦操作。

> 職位詳情及申請

申請方式：

有意者請繕履歷申請職位及要求待遇電郵至 macau.recruit@hkm.salvationarmy.org 或寄澳門順景廣場 79 號海景園地下 AC 舖，救世軍 (澳門)地區辦事處(人力資源主任)收，信封面註明所應徵職位。

提供的所有資料將被嚴格保密，並且僅用於招聘用途。

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近期招聘：

Mandarin Oriental Macau 澳門文華東方酒店招聘

澳門文華東方酒店現正誠聘以下職位：

Sales Coordinator

Major responsibilities     

• Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Assist the Opening Team during pre-opening period in all upcoming tasks within Sales & Marketing but also beyond.

• To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.

• Adhere to the established meeting and conference sales administration, client history and tracing system within the Sales & Marketing Department.

• Provide customers with prompt service to fulfill their need within our operational capabilities.

• Ensure Banquet Event Order details are finalized and distribute to all departments concerned.

• Responsible for an organized filing system.

• Generate reports when requested and within the specified time period.

• Responsible for providing and typing seating plan, place cards and menus required for banquet functions.

• Remain updated on catering menus, set-ups, services, capacities and product knowledge within hotel as well as the specific hotel’s competitive set.

• Promptly share leads on corporate FIT and travel trade business with relevant members of the Corporate & Travel sales team.

• Promptly pass leads on regional and/or international business to the respective RSOs.

• Update accounts and contact profiles in the Fidelio / Delphi Sales & Catering system.

• Attend and participate in sales and business development meetings as required.

• Perform any other reasonable duties as required by the department head.

Coordinator

• Support company’s philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.

• Provides administrative support to the Executive Housekeeper and flexibility to assist all Housekeeping departments as needed to ensure a smooth running of the Housekeeping Department.

• Answers telephones, sends faxes and composes all types of business correspondence.

• Maintains the office correspondence in a proper and sequential order at all times.

• Prepares presentations and other documentations required for the Housekeeping Department.

• Orders and controls office supplies when necessary.

• Coordinates with all colleagues to ensure an efficient flow of communication to and from the administration office.

• To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.

• To ensure that Mandarin Oriental, Macau’s grooming and appearance standards are implemented and maintained to reflect an image of professionalism and care.

Demi Chef de Partie

• To be responsible for supervising the assigned station within the Kitchen.

• To ensures that his/her station is managed efficiently and according to the established concept statements.

• To supervise the Cook I/II/III and the assigned kitchen Trainees.

• To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out. They must be monitored regularly to assist in scoring 100% on the MOHG health and safety audit.

• Organize food production in a cost effective and hygienic manner.

• Prepare menu in accordance with quality, availability and seasonality ingredients and ensure market lists are completed on a daily and weekly basis.

• Constantly strive to improve operating procedures.

• To perform opening and closing procedures established for the assigned station.

• Identify opportunities for improving the efficiency of the operation of the assigned work station that will benefit our guests.

• Identify opportunities for reducing costs without affecting the level of service or product received by our guests.

• Use the Colleague Handbook in understanding the consistent way of Communicating Rules & Regulation to our Team.

• Controls the effort of superior Cleanness throughout the assigned work station.

• Control all efforts that our entire superior Save and Sound codes are in place at all times.

• Perform any other reasonable duties as required by the Chef de Cuisine from time to time.

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近期熱門：

澳門航空食品供應股份有限公司招聘

1. 行政副總廚

• 有 8 年或以上廚師工作經驗，當中 3 年或以上管理經驗；

• 懂得烹調以粵菜為主，略懂京菜、川菜及湘菜；

• 懂西餐製作以及有食品衛生安全認證者優先。

2. 人力資源及行政部兼職文員

3. 操作部主任（有車牌，需輪班）

4. 司機（持貨車牌，C 牌）

5. 設備清潔員（全職／兼職）

• 負責清洗餐具及器材，餐具包裝及分配等工作

6. 初級廚師／廚師／廚房助理（全職／兼職）

• 食物分配、食品翻熱、廚房雜務及清潔等

以上全職職位享有有薪年假 12 天；每年 13 天有薪公眾假期；每周 1 天有薪周假；每年有薪病假 7 天；員工巴接送；包膳食；年終雙糧；以及各津貼；在職培訓；良好的晉升機會；醫療福利等。

申請方式：

有意者可先致電通知人事部預約填表：2886 0122，或將履歷電郵至郵箱：mleong@mcs-airport.com 或於周一至周五 09:00 - 17:30。

面試地址：氹仔偉龍馬路澳門國際機場航空食品大樓。

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近期招聘：