SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.
Promise Company Limited, established in Macau since 2019, holds a Pharmaceutical Import & Export license and is a leading distributor of advanced medical devices, consumables, and healthcare intelligence solutions. We are dedicated to promoting medical modernization in Macau by offering complete healthcare solutions, professional technical support, and rapid maintenance services to meet the highest standards in the medical market.
採購助理
主要職責：
負責詢價、採購及跟進訂單。
協調和處理招標及報價文件，確保文件內容準確並及時提交。
管理產品分銷相關的日常行政工作。
確保銷售、採購及庫存等相關記錄之準確性。
完成上級下達任務
職位要求：
學士學位畢業，具最少1年相關經驗。
熟練使用Microsoft Office辦公軟件（Word、Excel、Outlook）。
熟悉招標流程、報價準備及採購訂單管理優先。
良好的人際關係及溝通技巧。
操流利廣東話、普通話及簡單英語。
待遇與發展：
每週工作 5 天，年假
年終獎金和年度績效獎金
職涯發展規劃與訓練課程
工程師（醫療設備）
主要職責：
負責系統及相關設備的日常檢查、維修及保養
提供現場技術支援，協助客戶解決設備故障或操作問題
參與新系統安裝、測試及功能設定
維護維修紀錄，協助技術文件整理
職位要求：
大學畢業或以上學歷，具電子、電機、資訊科技或相關技術背景優先
具醫療設備、弱電或通訊系統維修經驗者優先考慮
可閱讀及理解基本英文技術文件
具責任心、細心、有良好溝通技巧及團隊合作精神
持有澳門駕駛執照者優先
待遇與發展：
提供在職培訓與原廠技術認證課程
穩定工作時間及良好工作環境
表現優秀者可晉升為資深技術員或項目工程師
Sales representative (medical device)
Job Responsibilities:
Develop and maintain relationships with new and existing hospitals, clinics, and other professional clients to promote medical equipment products and increase market share.
Effectively demonstrate medical equipment and provide educational guidance, respond to customer inquiries, and support clients in proper equipment usage
Achieve sales target
Collect and feedback on market and competitor information, and submit reports regularly.
Organize and maintain customer databases and analyze business needs.
Qualifications:
Bachelor’s degree in any disciplines.
Solid local sales experience in medical industry is an advantage
Strong communication, negotiation, and interpersonal skills.
Conduct market research to identify new business opportunities and emerging trends.
Assist in the development and execution of business development strategies.
Support the preparation of proposals, presentations, and other sales materials.
Build and maintain relationships with potential clients through outreach and networking.
Collaborate with cross-functional teams to ensure alignment on business initiatives and objectives.
Assist in tracking and reporting key performance metrics related to business development efforts.
Stay updated on industry trends, competitor activities, and market conditions.
Qualifications:
A degree in business administration, marketing, or a related field is preferred.
Strong verbal and written communication skills
Ability to analyze market trends, business opportunities, and competitor strategies.
Ability to build relationships with clients and work collaboratively within a team.
Creative thinking and resourcefulness to find solutions to challenges.
A self-starter who is eager to learn and take on new challenges.
What We Offer:
Hands-on experience in business development and sales strategy.
Mentorship from experienced professionals in the field.
Opportunity to work in a collaborative and supportive environment.
Competitive salary and benefits package.
How to Apply:
Interested candidates are invited to submit their resume, expected salary and a cover letter outlining their qualifications and interest in the position to noellam@hnfuels.com.mo
To follow up new business, handling outgoing sales work, maintaining existing clients and approach new clients to achieve sales targets.
To deliver Sales objectives and drive Sales Growth, promote product portfolio in assigned projects.
Explore all business opportunities to aid market expansion and to ensure business growth.
Unique and exquisite products to mid to high end customers.
3 - 5 years experience in brand or product management.
Broad sales and marketing experience, self-motivated, aggressive, excellent interpersonal and communication skill, and good exposure in the property development market.
Good command of written and spoken English and Chinese, proficiency in Mandarin.
Willing to travel and periodic stationing.
Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo
All applications will be treated in strict confidential and used for recruitment purpose only.
Business Development Director (Base in Macau)
Responsibilities / Requirements:
As a member of the Company’s top management,
a) participate in the management of existing businesses, with emphasis on business expansion and performance enhancement;
b) participate in new business development including: identifying new opportunities, devising strategic plans, financial analysis and feasibility studies; and setting up new operations;
A combined experience in the fields of finance, accounting and business management or business development is preferred as the job requires, in addition to business experience, basic knowledge of accounting and finance.
Degree holder in finance or related discipline(s),holder of CPA is preferred though not necessary.
China experience is preferred as the Company’s business development focuses on China and thus basic understanding of Chinese business regulations, tax regulations and legal requirements is highly preferred.
Good interpersonal skills, strong negotiation abilities with clients and government bodies.
Excellent command of written and spoken English and Chinese, proficiency in Mandarin.
Candidate with hospitality experience is preferable.
Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo
All applications will be treated in strict confidential and used for recruitment purpose only.
Management Trainee
We are looking for an enthusiastic, versatile trainee who is keen to learn, willing to undertake challenges and eager to develop new skills. The trainee will assist in many administrative, operational and business development-related tasks.
Examples of Responsibilities:
Support staff in daily administrative tasks
Basic translation of documents into English/Chinese
Assist in devising marketing materials for various departments
Conduct simple market research and analysis
Assist staff in maintaining the day-to-day operations of departments
Requirements:
Bachelor’s degree (in any area)
Proficient in Chinese and English
Familiar with basic computer applications including Excel, Word, Powerpoint
Honest and attentive to details
Willing to take challenges and is able to multitask and work under pressure
Good communication and problem-solving skills
Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo
All applications will be treated in strict confidential and used for recruitment purpose only.
Sales Director/ Manager
Responsibilities / Requirements:
Report to Senior Management.
To lead the sales/professional team to meet business targets assigned from Senior Management.
To develop new business, handling outgoing sales work, maintaining existing clients, and approach new clients to achieve sales targets.
To deliver Sales objectives and drive Sales Growth, promote product portfolio in assigned projects.
Explore all business opportunities to aid market expansion and to ensure business growth.
Unique and exquisite products to mid to high and customer.
Results-based compensation scheme included.
Degree holder in Marketing, Business Administration or related disciplines.
8 years or above solid experience in brand or product management.
Broad sales and marketing experience, self-motivated, aggressive, excellent interpersonal and communication skill, and good exposure in the property development market.
Experience in brand building and brand management through proactive and strategic communication and public relations programs.
Excellent command of written and spoken English and Chinese, proficiency in Mandarin.
Willing to travel and periodic stationing.
Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo
All applications will be treated in strict confidential and used for recruitment purpose only.
Assistant HR Manager/HR officer
Responsibilities & Requirements:
Responsible for a full spectrum of Training & Development function including delivery of in-house training and seminars (such as team building, management skill, etc.), coordinating with external consultant on training & development events
Responsible for the development and implementation of effective training strategies & personnel training
Reporting to the Head of HR, responsible to provide professional advice and solutions to the full spectrum of HR functions
Work closely with business partners to implement talent engagement strategy
Handle a full spectrum of HR functions and activities including recruitment, coaching, performance management, and employee relationship
Keep abreast of local legislation’s update and ensure HR policies and practices are complying to local legislation’s
Degree in Human Resources Management, Business Administration or related disciplines
Minimum 3 years of relevant working experience
Proactive, presentable and self-motivated
Proficient in both written and spoken English and Chinese
Proficiency in MS office especially Excel, Word and PowerPoint
Interested parties are invited to send your full resume with current to recruit2@hngroup.com.mo
All applications will be treated in strict confidential and used for recruitment purpose only.
Review and set up administration workflow and execute internal document control
Liaising with customers/external agencies
Helping to organize market research
Perform and hoc assignments as required
University degree, with at least 3-5 years of management working experience
Good command of spoken and written English and Chinese
Excellent in the use of MS Office, especially in Excel and PowerPoint
Interested parties are invited to send your full resume with current and expected salary to recruit2@hngroup.com.mo
All applications will be treated in strict confidential and used for recruitment purpose only.
便民集團有限公司
Graphic Designer
About Us:
Farmacia Popular is a leading retail pharmacy chain in Macau, dedicated to promoting health and wellness through high-quality products and exceptional customer service. We are seeking a talented and creative Graphic Designer to join our team and play a vital role in shaping our brand identity and visual communication.
Roles and Responsibilities:
Design and produce captivating graphics for online and offline platforms, including social media, websites, brochures, and in-store displays.
Develop visual merchandising materials that align with our brand’s mission and enhance customer experience.
Prepare and optimize output files for printing houses and vendors, ensuring quality and accuracy in all final designs.
Collaborate closely with marketing and sales teams to create effective promotional materials and point-of-sale materials (POSM).
Stay updated on industry trends, design techniques, and software advancements to continuously elevate our visual communications.
Assist in developing and refining brand guidelines to maintain consistency across all marketing materials.
Qualifications:
Bachelor’s degree in Graphic Design, Visual Arts, or a related field (a Bachelor’s degree is required).
Proven experience as a Graphic Designer or in a similar role, preferably within the retail or branding sectors.
2–5 years of experience in graphic design roles.
Strong portfolio demonstrating a variety of design projects, both digital and print, highlighting creativity, consistency, and execution.
Requirements:
Proficiency in graphic design software, including Adobe Creative Suite (Photoshop, Illustrator, InDesign) and other relevant tools, as well as Canva.
Strong understanding of brand consistency, visual hierarchy, and design principles.
Ability to create visual assets for web, social media, print, and presentations.
Confidence in taking briefs, developing creative concepts, and presenting ideas clearly.
Familiarity with exporting and optimizing formats for digital use.
Solid understanding of visual merchandising principles and practices.
Excellent communication skills, with the ability to articulate design concepts and collaborate effectively within a team (including marketing, content, and product teams).
Strong attention to detail, with the capacity to manage multiple projects and meet deadlines.
Familiarity with print production processes and specifications.
A proactive attitude, with a willingness to learn and adapt in a fast-paced environment.
Ability to work independently and automate design processes where possible.
Strong problem-solving skills and the ability to think creatively under pressure.
Empathy and the ability to understand customer needs, translating them into impactful designs.
A collaborative spirit, open to constructive feedback, and a strong work ethic.
Implement online and offline marketing strategies for the brand, including assist in content creation, support the maintenance of social media platforms, coordination with creative.
To be responsible for organizing, coordinating with different internal and external parties to prepare online and offline marketing collaterals
Assist in monitoring and evaluating on effectiveness of marketing campaigns
Assist in new product launch and sales event/roadshows, including product packaging, planning, preparation and execution.
Coordinate with vendors for quality POSM / premium development, production and execution under a tight timeline
Market visit to point of sales to ensure smooth product launch and POP such as TV, wobblers, POSM are all in place.
Support daily operations, perform general clerical work and any ad-hoc assignment.
Job requirements:
A Bachelor's degree is required, preferably in Marketing and media related discipline
3 years working experience in FMCGs or Retail preferred
Social media marketing experience
Good command of written and spoken Cantonese and English. Conversational Mandarin is a plus
Digital analytics knowledge desirable
Experience in Adobe Illustrator, Photoshop, AI apllications
Experience in video production and content creation is a plus
Creative and well-organised with excellent analytical and problem-solving skills
Strong sense of responsibility and able to work multi-task and under pressure
Immediate availability preferred
Candidate with more experience may be consider for Marketing executive
We are seeking a results-driven and highly motivated Sales Representative to join our team, primarily focused on the sale of medical devices and consumables. The ideal candidate will have a strong understanding of the sales process, a passion for connecting with people, and the ability to present our products in a compelling way. This role involves identifying potential clients, delivering product demonstrations, providing technical support, and ensuring high levels of customer satisfaction.
Key Responsibilities
Build and maintain strong, long-lasting relationships with both new and existing clients, serving as the primary point of contact.
Prepare and deliver tailored presentations and product demonstrations that highlight how our solutions meet customer needs and solve their problems.
Develop and execute strategic sales plans, track all sales activities and customer interactions, and prepare regular reports for management.
Stay informed about industry trends, market conditions, and competitor activities to position products effectively.
Coordinate with internal teams to ensure seamless customer onboarding and address any post-sale inquiries or issues.
Ensure customer satisfaction and best in class customer relationship
Handle enquiries and complaints quickly and professionally and in accordance with company procedures.
Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.
Required Skills and Qualifications
Experience: Proven work experience as a Sales Representative or in a similar customer-facing role (1-2 years preferred).
Communication: Excellent verbal and written communication, interpersonal, and presentation skills. Proficiency in written and spoken English, Cantonese and Mandarin.
Negotiation: Strong negotiation and problem-solving abilities, with a focus on delivering value to clients.
Technical Proficiency: Competency with Microsoft Office Suite (Word, Excel, PowerPoint).
Personal Attributes: Highly self-motivated, goal-oriented, resilient, and adaptable in a fast-paced, target-driven environment.
Education: A Bachelor's degree in Business, Marketing, Biological sciences, or a related field is often preferred.
We offer attractive package to the right candidates including commission, discretionary bonus.
Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.
As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.
We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!
(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)
Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).
NOC Specialist 網絡中心運作維護專員
Responsibilities:
Provide 7x24 alarm monitoring for the networks
Network Operation Centre documentation update
Support Configuration Management (Implement DBCR from other teams)
Network Problem Reporting, Handling and Escalation
Handle network complaint cases from customer service department, roaming partners etc.
Prepare daily, weekly, monthly and special event report
Perform Fault Management (System Alarm Handling)
Monitor network performance and integrity using network management tools.
Identify, diagnose, and resolve network issues promptly to minimize downtime.
Coordinate with field engineers and other IT professionals to optimize network performance.
Manage incident response, including detection, assessment, and resolution1.
Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.
Requirements:
Diploma or Higher Diploma in Electrical or Telecommunication Engineering.
Strong technical knowledge of mobile telephony.
Proficient in network monitoring and troubleshooting principles.
Excellent problem-solving and analytical skills.
Outstanding communication and interpersonal abilities.
Ability to work independently and in a team, self-motivated, and well-organized.
Familiarity with incident management and escalation processes
Willingness to work in shifts, including nights and weekends.
Account Executive (Corporate Sales) 客戶經理（企業銷售）
Responsibilities:
Assist to promote IT solution, mobile services and data products or other telecom services
Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target
Build up good relationship with account focal and top executives
Co-ordinate with different departments to maximize business growth
Requirements:
Secondary school graduate or above
1 years’ business sales experience, preferably in Telecom and IT industry
Knowledge of telecom products and services is an advantage
Proactive, self-motivated with commitment to achieve sales target
Good communication and interpersonal skills
Fluent in Cantonese, English and Mandarin is an advantage
門市營業代表
工作內容：
於門市或展銷場地銷售和記電訊產品及提供售後服務
職位要求：
一年以上零售經驗
積極主動並具備良好推銷技巧
操流利廣東話、懂英語及普通話
兼職 - 文員
時薪 $55
工作內容：
負責數據輸入及文件歸檔
需外出工作
每週工作 1 - 3 天
要求：
持澳門身份證
應徵者必須滿 18 歲或以上
中學程度
懂電腦應用
刻苦耐勞及有責任心
兼職 - 業務推廣員
時薪 $60
工作內容：
協助公司推廣活動及產品介紹
具責任感、主動積極、熱誠有禮
要求：
持澳門身份證
應徵者必須滿 18 歲或以上
需於戶外工作
有銷售及推廣經驗優先
歡迎在讀大學生及家庭主婦
Apply Now 申請方式：
We offer competitive salary package and career development opportunity.
Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.
To manage and deliver IT, AV and networking business projects for corporate customers
To conduct presentation of project progress to customers
To manage the relationship between customer and sub-contractor
To implement risk management and preventive action during the process of project delivery
To select potential products and vendors for business development
To work with relevant parties for ensuring successful project delivery
Requirement:
Degree holder in Computer Science or equivalent
Fluency in spoken / written Chinese and English
Knowledge of Putonghua is preferable
Holder of Project Management Professional
3 to 5 years of experience in project management of business solutions
Familiar with network products like router, switches and firewall
Holder of light vehicle driving license
Holder of HCIA / HCIP (WLAN) will be advantageous
Good communication and presentation skills
Accountant, Corporate Reporting and Internal Control (Ref. 580)
Job Description:
To prepare monthly management accounts and conduct financial variance analysis
To review financial policies and provide compliance advice according to company policies
To prepare monthly reports for submission to the Group
To provide coordination amongst relevant parties in the preparation of annual internal audit
To provide assistance / facilitation in optimizing internal controls
To build & establish good relationship with business users for mutual support
Carry out ad-hoc reporting/analysis as required
Requirements:
Degree holder majored in Accounting or equivalent
Fluency in both written/ spoken Chinese and English
2 years or above experience in accounting or related field
Working experience in renown international audit firm is a definite advantage
Good analytical skills and communication skills
Strong ability to meet deadlines
Good PC skill especially in the use of Microsoft Word, Excel and PowerPoint
供電系統工程師，基建及接入 (Ref. 616)
工作範圍：
制定電力系統的發展規劃及優化方案
策劃及安排電力系統風險排查、整改及設備更換工作
制定施工方案、驗收標準，以及編寫技術需求標書及報告
審核外判商提交的技術方案及規範，以及監管其施工質量及進度
深入分析電力故障成因，並提供有效的解決方案
選配電力設備參數，管理零配件庫存
與各相關部門保持良好關係，有需要時協調跨部門項目及工作
籌劃及安排團隊技術培訓、事故演習等工作
管理團隊日常運作，包括定期保養、巡查、維修及裝配電等
職位要求︰
大學畢業，主修機電工程、電力系統工程或相關科目
能操及書寫流利中英文，能操流利普通話為佳
五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳
熟悉電力設備和電力施工規範
良好的組織及分析能力，具跨部門協作能力為佳
熟悉 AutoCAD 軟件操作
持澳門勞工事務局發出的高級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Officer, AI & Big Data Innovations (Ref. 598)
Job Description:
To assist team manager in the implementation of AI & Big Data strategies for enhancing data-driven decision making across the organization
Assist to formulate service pricing, strategic planning and performance review
To prepare reports on findings and project status to management and stakeholders.
Understand the needs of customers and prepare business proposal
To conduct product presentation tailored to customers’ requirement
Assist to leverage data insights & build predictive models for supporting business objectives through innovative technologies
To manage suppliers / vendors to meet business requirement
To provide training and support to staff on AI and big data tools and methodologies
Requirement:
Degree Holder in Computer studies / Business Information System or related discipline
Fluency in both spoken/written English and Chinese
Fluency in Putonghua will be an advantage
Three years or above working experience related to data analysis or models build up
Ability to convey technical concepts to non-technical audience
Good knowledge of AI & Big Data services will be an advantages
Good analytical skill and attention to details
Good communication & interpersonal skill
Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)
Job Description:
Formulated architectural design for IT Infrastructure
To perform administration and support for IT System, Storage Area Network (SAN) and Networks
To provide L2 support for system incident, error etc.
To manage system and network performance including monitoring and capacity planning
To evaluate IT system and network technologies
To participate in IT projects
To assist on development of IT policy, standard and procedure
To handle incident response, disaster recovery planning and perform drill testing
Requirement:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken / written Chinese and English
Holder of MCITP / MSCE / LPIC-1 / RHCE
3 to 5 years experience in administering Windows, Linux & Unix
Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.
Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Holder of CCNA or VCP preferable
Good communication and analytical skills
Web Application Developer, Digital Media (Ref. 66)
Job Description:
Responsible for web/application based development
To perform design, development and implementation of web/mobile applications
To perform functional verification testing and defect fixing
To handle web project/portal management and content update
To perform system administration
To propose innovative ideas to meet the market trend
Requirement:
Higher Diploma of Computer Science or related IT discipline
Fluency in spoken/ written English & Chinese
Knowledge of PHP, CSS, HTML / XHTML, Javascript, AJAX, MySQL
Knowledge of either iOS or Android, and popular mobile OS development
Experience in developing MVC models and strong at object-oriented techniques
Experience in system administration including system setup, backup and health check
Experience in Version Control System such as SVN and Git is an advantage
Experience in using Web Application Framework such as Symfony and Zend is an advantage
Experience in system and application monitoring tools is an advantage
Familiar with iPhone or Android application development is an advantage
Senior Clerk, Planning & Development (Ref. 613)
Job Description:
To identify market opportunities for new telecom applications/services.
Design service architecture, manage project timelines, resources and risk during implementation
To ensure deliverable meet business / technical requirement
To monitor KPI of live product / services
To conduct data analysis for service enhancement & cost effectiveness
To drive creative solutions aligned with industry trends
Coordinate internal and external functional teams for development
Requirements:
Degree holder in e-Commerce / Management Information System / Computer Science
Fluency in spoken / written English and Chinese
Innovative and pro-active with good organizing skill
Project management, AI or data analysis experience is an advantage
Strong sensitivity to technology changes and trends
Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)
Job Description:
To manage and support end-to-end launch of e-Commerce and loyalty programs
To monitor program effectiveness, adjust strategies for actionable improvement
To conduct customer analysis for customer profile identification
To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme
To open up, build and maintain good relationship with merchants, business partners and relevant external parties
To work closely with different teams for achieving the business goal of e-Commerce and loyalty
Requirements:
Degree holder in Business / Marketing / Commerce or related discipline
Fluency in both spoken/ written English & Chinese
5 years or more experience in commercial sector with 3 years at supervisory level
Leading experience in deploying customer loyalty and e-Commerce program
Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense
Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs
Good interpersonal skill to deal with stakeholders, merchants/business parties
Strong sense of leadership and responsibility
Manager, Digital Media (Ref. 500)
Job Description:
To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs
To take care of Home Media services such as content offerings and service features based on customer needs and market demands
Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa
To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness
To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility
Gather and integrate customer feedback to continuously improve content offerings and service delivery
Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement
To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration
To take care negotiation and management of content service agreements for alignment with business goals and company compliance
Requirements:
Degree holder in Marketing / Business / Communications or related discipline
Fluent in spoken/written English and Chinese
Proficiency in Putonghua is an advantage
Three years or more experience in service development planning and management, preferably in the media or telecommunications industry
Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape
Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency
Strong leadership, good interpersonal and communication skills
Strong organization and coordination skill to take care of multiple projects with tight deadline
Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)
Job Description:
To develop and maintain the architectural design for IT systems and network
To perform systems and network performance monitoring and capacity planning
To assist disaster recovery planning and perform drill testing
To perform incident response
Conduct implementation of network changes and upgrades
To perform Cloud and related systems requirements and development
To develop policies, standards and procedures
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken/written Chinese and English
2 to 4 years of experience in network administration
Experience in LAN/WAN/MAN architecture design, network topology design, data center network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Assistant Project Manager, Customer Service Provision (Ref. 606)
Job Description:
To assist Project Manager to define project goals and scope and work for the implementation of projects
To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.
To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project
To identify and manage potential risks and liabilities of contracts
To keep close contact with cross functional teams to identify and solve problems
To liaise with project stakeholders regarding project details and deliverables
To monitor and keep track of project progress and report to Project Manager
To handle administrative work like preparing budgets and scheduling meetings etc.
To perform other duties assigned by Project Manager in an orderly and efficient manner
Requirements:
Degree holder in Business Management or related discipline
Fluency in spoken / written English & Chinese
Fluency in Putonghua is an advantage
Proficiency in Microsoft Office and project management software.
One year or more of experience related to IT or Voice projects or administrative assistance is an advantage
Proactive with good communication and interpersonal skill
Good organizing skill and strong at work prioritization
Engineer, Data Network Development (Ref. 587)
Job Description:
To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.
To execute implementation of IP network infrastructure upgrades and expansion
To conduct analysis of network performance, ensuring high availability, and optimizing network performance
To conduct network assessments and audits for identifying areas of improvement and recommend solutions
To participate in the evaluation and selection of IP network equipment and solutions.
To work closely with cross-functional teams for implementation of network security measures.
To keep abreast with industry trends, emerging technologies and best practices of IP networking.
To provide technical support to Network Operation team
Requirement:
Degree holder in Computer Science / Telecommunications or related discipline
Fluency in spoken / written English & Chinese.
Two or more years of experience in designing, implementing and maintaining IP networks
Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.
Good understanding of TCP/IP, subnetting and IP addressing.
Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus
Good project management skills to drive for accomplishment of technical projects
Strong ability to manage multiple priorities
Good communication and problem solving skill
Strong adaptability to work in a fast-paced and dynamic environment.
Engineer, Mobile and Fixed Network Development (Ref. 588)
Job Description:
To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies
To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement
To develop and implement network service strategies such as service differentiation and bundling, value-added services.
To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures
To define business requirements, service plans, take care and ensure successful service launch.
To conduct feasibility studies and business case analysis
To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.
To provide technical support to Network Operation team
Requirement:
Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline
Fluency in spoken /written English & Chinese
Two or more year of experience in development of telecommunication network
Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.
Familiarity with service design and development frameworks and methodologies.
Good project management skills to drive for accomplishment of technical projects
Good analytical skill to assess market needs and identify service opportunities.
Good communication and presentation skills
Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.
技術員，基建及接入 (冷氣系統) (Ref. 266)
工作範圍：
負責電訊大樓及戶外機站的冷氣系統安裝及維修服務
為突發及緊急的冷氣系統故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具冷氣系統工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Technician, Service Operation Centre (Ref. 407)
Job Description:
To provide support in Network Operations in the areas of mobile, fixed, data and internet networks
To handle network faults and maintenance and give technical support for special events
To assist in network planning and implement network expansion
To monitor and improve the network performance and quality of services
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken/written Chinese and English
Fluency in Putonghua will be advantageous
To provide standby and call-out support during non-office hour including night period
Holder of light vehicle or motorcycle driving license preferable
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
客戶服務主任，零售及中小企銷售發展 (Ref. 10)
工作範圍：
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求：
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任，聯繫中心運作及管理 (Ref. 282)
工作範圍：
於以專業態度接聽客戶來電及解問查詢，提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求：
中學畢業， 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇， 有禮， 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍：
為客戶提供光纖到戶服務包括安裝，維修及保養工作
為客戶提供高速寬頻，固網電話及專線之安裝及維修服務
職位要求：
中學程度或以上
能操流利廣東話，略懂英語及普通話更佳
具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗
良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.
