IKEA 宜家家居

CS 客戶服務, Design 設計, Freelance 兼職, JSCMPT1, Retail 零售業, JSCM16R3, M06BJ

IKEA 宜家家居澳門招聘

 

你將會愛上宜家家居

我們是一群務實坦誠、熱愛家居布置的人,來自世界各地,背景各有不同,但卻有同一個目標:為大眾締造更美好的生活。我們以共同的價值觀實踐目標。這些價值觀是我們工作的基礎,也是共融關愛、開明坦誠文化的基石。我們提倡團隊文化,熱誠樂觀,歡迎與我們態度及價值觀相同的人才加入。

To know more about IKEA, please visit our company website at http://www.IKEA.com.hk/jobs

職位空缺 Job Openings:

店鋪營運助理

這會是你嗎?

  • 你成熟主動及擁有良好顧客服務態度,以客為先

  • 你喜歡與人溝通及重視團隊合作

  • 你對家飾家品業充滿熱誠

  • 你能操流利粵語及普通英語

  • 你熟悉一般電腦運作

  • 你擁有高中畢業或以上學歷

  • 歡迎對零售及家飾家品業充滿熱誠的應屆畢業生加入我們

你的日常工作

  • 對損壞的產品進行修復及安排復後之銷售或轉化為零件,盡可能挽回更多的價值,實踐宜家可持續發展的理念

  • 確保宜家家居對所銷售的產品符合安全和質量標準,通過回饋幫助貨場提高產品質量

  • 觀察貨場潛在的問題並帶領各部門積極預防產品損壞

  • 維持完整及準確的存貨記錄

我們團隊的使命

  • 我們的團隊致力減少浪費並保持產品質量,同時節省時間和金錢,為員工和顧客創造一個安全的環境,保護我們的資產和宜家品牌

Part Time Communication & Interior Design Helper

Graphic Communication Designer

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

  • You are able to use commercial and visual competence through a keen eye for aesthetics to capitalise on short and long term business opportunities.

  • You have a passion for about home furnishing, design and how people live at home

  • You are able to explain concepts verbally and visual interpretation

  • You are able to prioritize and organize your work to make the most efficient use of available time and meet agreed deadlines

  • You are able to work in a fast retail environment

  • You are enthusiastic with working in a team

  • You have good command of both written and spoken English and Chinese

  • You have proficient computer skills and experience of using graphic design software (eg. Adobe Creative Suite) and production tools (eg printers, pre-press production and print techniques)

  • You are a degree or diploma holders in graphic communication design, media and typography or other related discipline

  • You are experienced in working with graphic design in an advertising agency or retail design studio

WHAT YOU WILL BE DOING DAY TO DAY

  • Use graphic communication competence to strengthen the uniqueness and consistency of the IKEA identity in store communication by applying the principles of IKEA visual and verbal identity

  • Actively contribute to the department action plan with initiatives that will grow the business, support long-term profitability and execute the agreed plans in close co-operation with other functions

  • Plan, implement and evaluate store communication to ensure that it conveys the benefits of the IKEA Concept as well as completes and enhances range presentation

  • Actively contribute to the development, implementation and evaluation of the store communication strategies that support a convenient shopping experience

  • Act quickly to exploit commercial opportunities and understand the impact of the actions on the financial results

  • Secure visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing store communication

  • Stay up to date with knowledge about home furnishing, communication and retail design trends to follow creative directions that inspire and surprise store visitors

TOGETHER AS A TEAM

To inspire and surprise visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations.

兼職餐飲部助理

這會是你嗎?

  • 你成熟主動及擁有良好顧客服務態度,以客為先

  • 你重視團隊合作

  • 你對製作美食充滿熱誠

  • 你擁有中三或以上學歷

  • 歡迎對零售及飲食業充滿熱誠的應屆畢業生加入我們

您的日常工作

  • 為顧客介紹及提供令人無法抗拒的宜家家居美食,確保顧客用餐愉快

  • 按宜家家居的食品安全及衛生標準,準備食材及製作餐單上的美食

  • 安全地操作各種廚房用具和設備及確保廚房時刻整潔

  • 確保所有存儲位置整潔且所有產品都妥善存儲

  • 確保食材存貨充足,以提供足夠食材制作食物

我們團隊的使命

  • 我們團隊致力於創造愉快、方便、成功的購物體驗

  • 提供令人無法抗拒的宜家家居美食,並確保顧客於整潔的環境下愉快地用餐

Sales Assistant 全職銷售助理

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

  • With a business mind and are result-driven with a customer-focus mindset

  • Experienced in actively selling through understanding customers and their needs

  • Experienced in working in a customer-oriented (service or retail) industry

  • Experienced in working in a fast-paced environment

  • Open to change/highly flexible

  • Able to work together as a team

  • Able to make quick decisions and take personal initiatives, often with a high sense of urgency

  • Able to prioritize and organize your own work to make efficient use of the time available

  • Able to communicate in English

WHAT YOU WILL BE DOING DAY TO DAY

  • Provide a pleasant customer shopping experience

  • Responsible for ensuring the shop is in an excellent shape as new and fully stocked

  • Responsible for the shop goals and ensure the action plan is in place and communicated clearly, with follow-up actions

  • Create a high level of knowledge about the product features and benefits, and share this with customers and your team

  • Be proactive in finding opportunities and acting on them to maximize sales through understanding customers and the Macau market and keeping an eye on the competition

  • Act quickly on commercial opportunities by changing availability of products and revising customer feedback

  • Actively conduct sales steering towards the IKEA service products in order to maximize sales and long term profitability

  • Execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level

  • Actively promote the IKEA social and environmental commitment and work with your team to understand how together you can contribute to sustainability

TOGETHER AS A TEAM

  • To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability

COMPENSATION PACKAGE

  • 44 work hours per week, Annual Fixed Bonus, Sales Incentive Scheme, 12 to 18 Days Paid Annual Leave, Public Holiday, Paid Marriage Leave, 14 Weeks Maternity Leave and 5 Days Paternity Leave, Medical Coverage, Staff Discount, Healthily Staff Meal, Excellent Career Path, Multinational Working Environment

兼職銷售助理

這會是你嗎?

  • 你成熟主動,細心可靠及擁有良好顧客服務態度,以客為先

  • 你喜歡與人溝通及重視團隊合作

  • 你對家飾家品業充滿熱誠`

  • 你能操流利粵語及一般英語

  • 你熟悉一般電腦運作

  • 你擁有初中或以上學歷

  • 歡迎對零售業充滿熱誠的應屆畢業生加入我們

您的日常工作

  • 了解宜家家居產品的功能、本地市場以及顧客需求,為顧客介紹及建議合適產品及解決方案,從而提高負責部門的銷售量

  • 提供最佳顧客購物體驗,為顧客提供滿意的服務

  • 確保貨場內貨品展示整潔、存貨充足及標價正確

  • 使用系統分析銷售空間容量,以確保庫存充足

  • 主動了解有關宜家家居的產品,解決方案,政策及操作程序的更新

  • 確保以可靠,快速,準確和友善的方式為顧客處理付款 (現金,信用卡,宜家禮品卡)

  • 提供快速的收銀服務,以確保每個顧客都對宜家家居留有良好印象

  • 保持收銀處整潔,並確保櫃檯有足夠購物工具 (購物袋,包裝紙等等)

  • 耐心解答顧客於付款時提出的各項查詢

  • 將貨物分類及使用正確工具安排上架,以確保顧客隨時可以買到心儀的產品

  • 遵守宜家家居的健康及安全政策,預防受傷事故及貨物損壞

我們團隊的使命

  • 我們團隊致力於創造愉快、方便、成功的購物體驗

  • 提升產品銷量,並實現長期可持續盈

  • 了解並滿足顧客現在和將來的需要和期望

  • 利用我們於供應流程的專業知識來預測和訂貨,將成本降到最低


申請方式:

有意者請將履歷電郵至 imacauhr@ikea.com.hk。如有任何查詢,歡迎致電 6262 1270

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