Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Telephone Operator 接線生 (5 days work per week)

Responsibilities:

• Answer and direct incoming calls to the right hotel department or guest room.

• Provide hotel information, services, and assistance to callers.

• Take and relay accurate guest messages promptly.

• Handle wake-up call requests and maintain call logs.

• Assist with internal communication between hotel staff.

• Ensure courteous and professional service at all times.

Requirements:

• Diploma or above in hospitality management.

• Ability to work on shifts, including overnight, weekends, and holidays

• Excellent communication, customer-service oriented, and a "service-driven" mindset.

• Familiarity with hotel operations and telephone systems

• Good command of spoken & written skills in English & Chinese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Concierge Agent 禮賓員 (5 days work per week)

Responsibilities:

• Guide guests to hotel facilities.

• Assist and respond to guests at the reception/Front Desk.

• Maintain good customer relationships and provide friendly service.

• Handle guest luggage storage with proper security procedures.

• Open and close car doors and assist with luggage handling.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Excellent oral and written skills in English & Chinese

• Excellent interpersonal & communication skills

• Good presentation, influencing skills

• Must be physically fit in order to lift and move luggage

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Duty Manager 值班經理 (5 days work per week)

Responsibilities:

• Handle guest inquiries politely and efficiently, report complaints to supervisors, and follow up with guests.

• Stay informed about hotel services, guest arrivals, and local events.

• Maintain a constant presence in the lobby, assist Front Desk and Concierge, and ensure staff and equipment are in good condition.

• Oversee operations across Front Desk, Executive Floor, Concierge, and Service Center for smooth service and guest satisfaction.

Requirements:

• Minimum 5 Years’ experience in 5 star Luxury Hospitality required

• Strong experiences in Rooms division.

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English & Chinese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Stewarding Supervisor 管事主任 (5 days work per week每週5天工作)

Responsibilities:

• Manage the stewarding team and keep all kitchen tools and equipment clean and well-maintained according to hotel hygiene standards.

• Supervise and guide staff, assign tasks efficiently, and ensure smooth and effective cleaning and support operations.

• Regularly check inventory of tableware, glassware, and kitchen equipment, replenish supplies as needed, and control breakage or loss.

• Coordinate with the kitchen, restaurant, and other departments to ensure timely supply of clean tableware to meet operational needs.

• Develop and implement cleaning schedules and hygiene standards to comply with food safety regulations.

• Train and assess new staff to improve team skills and service awareness.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years in industry experience, minimum 1 years as Steward

• Positive work attitude, proactive, team player, and responsible

• Good hygiene habits and a passion for cooking

• Good communication skills, fluent Cantonese/Mandarin, and basic English

• Shift work required

• Macau residents only

職責：

• 管理管事部日常運作，確保餐具、廚具和設備清潔、消毒及保養符合衛生標準。

• 指導員工工作流程，分配任務，確保清潔和後勤工作高效完成。

• 定期檢查庫存，補充餐具和設備，並控制損耗。

• 與廚房、餐廳等部門溝通，確保餐具供應及時，滿足需求。

• 制定並執行清潔計劃和衛生標準，符合食品安全法規。

• 培訓新員工並進行考核，提升團隊技能和服務意識。

要求：

• 中專或酒店或相關领域

• 具有2年工作經驗，至少要有1年的管事工作經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Dim Sum Cook 點心師傅 (每週5天工作) 

職責:

• 準備食材

• 製作點心；確保每道點心的品質和口感達到高標準

• 掌握並維護廚房的衛生和安全標準，確保工作環境整潔、安全

• 不斷改良和創新點心菜單

• 協助廚房其他工作人員，確保整個廚房運作順暢

要求:

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話

• 需輪班工作

• 澳門居民優先

申請詳請：

如有意申請以上職位，閣下可：

• 將履歷電郵至：Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

• 於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。 

Western Commis 西廚廚師助理 (5 days work per week)

Responsibilities:

• Assist the chef in keeping the kitchen running smoothly and ensuring timely service.

• Participates in making food requisitions.

• Works in all areas of food preparation as and when directed.

• Assists the kitchen chef in planning and organizing the section assigned to.

Requirements:

• High school

• Perfect knowledge of HACCP guidelines

• Communication skills for all levels of talent/guests, confident

• Confidently able to resolve problems

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant Reception Manager 接待處助理經理 (5 days work per week)

Responsibilities:

• In charge of daily front desk operations for arrivals and departures including for room assignment for groups

• Training, coaching new staff and leading the reception team to achieve KPIs and ensuring service and procedures are meet with standards

• Setting performance standards, monitoring staff adherence to policies, and conducting probation and annual performance reviews

• Handling internal and external emails for guest enquiries and issues

• Coordinate with other department for group arrivals and monitor room status

• Prepare departmental and monthly reports

Requirements:

• Minimum 1 Years’ experience in 5 star Luxury Hospitality required

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 部長 (每週5天工作) 

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程

• 做好准备、服务和理解菜单的内容

• 全力解決客人的投訴，並負責將所有投訴進行記錄和跟進解決

• 遵守酒店政策、程序和服務標準

要求：

• 具1年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Western Demi Chef西廚領班 (每週5天工作)

職責：

• 根據酒店和品牌定義的烹飪方法和加工方式生產並呈現菜餚

• 確保食物出品的高標準，並在正確的溫度下完美呈現

• 依照飯店規條，可能需要收貨、檢查和儲存貨物

• 始終遵守HACCP的要求，確保工作場所保持清潔和食品安全 

要求：

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Assistant Housekeeper 客房部副主管 (5 days work per week)

Job Responsibilities:

• To assist the Executive Housekeeper led the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives

• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs

• Inspect all responsible areas daily and take corrective measures in order to meet brand standards in terms of cleanliness, maintenance and supply

• Coordinate Housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner

• Cleanliness and presence of guestrooms and public area

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Room Attendant 房務員 (每週 5 天工作)

職責：

• 負責客房、浴室和相關區域的產品能符合飯店的清潔和規定標準及為客人提供高品質服務

• 服從主管的指示，先整理緊急的房間

• 依標準每天整理客房，及時補充消費物品及易耗品

要求：

• 酒店或相關領域的證書或文憑

• 一年以上在客房的服務經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Public Area Attendant 公眾區域清潔員 (每週 5 天工作)

職責：

• 做好客房部基礎工作運轉，依照飯店的標準清洗地毯、硬地面和家具

• 小心使用機器，及時清潔機器

• 及時清潔責任區域並隨時保持其整潔

• 在日常工作中參加清洗餐廳、辦公室、公共區域地毯的工作，同時打掃吊燈、天花板，空調架或其他死角的衛生

要求：

• 從事過相關領域，有類似工作經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Beauty Therapist 美容師 (每週 5 天工作)

職責：

• 掌握 SPA 和設施所有方面的知識，以確保客人獲得準確信息，及以完整細節回應客人的詢問

• 完成所有的按摩、身體治療和美容服務，如同認證或培訓時所接受的服務品質

• 協助會員和客人使用桑拿、蒸氣、體驗淋浴等

• 任何時候保持清潔和整潔的工作環境，確保對身體治療的設備和個人設備處於安全正常運作狀態

• 在治療室保持適當的專業物品、毛巾和其他用品的供應

要求：

• 具備相關領域文憑或學歷

• 從事過相關領域，有類似工作經驗

• 良好的中文和英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Stewarding Attendant 管事員 (每週 5 天工作)

職責：

• 務必遵守 HACCP 的規定，確保工作場所保持乾淨整潔和消耗品安全

• 確保遵守所使用設備的使用說明和安全指南

• 檢查並保持垃圾房（乾濕）衛生標準

• 直接報告管事主管

• 了解部門所有化學物品及用途

要求：

• 良好的中文溝通能力和簡單的英文溝通能力

• 具備工作熱情

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sr./Guest Service Agent 前堂接待員 (5 days work per week)

Job Responsibilities:

• Manage the check-in and check-out process

• Provide front of the house guest services to guests

• Attend to all arriving and departing guests

• Maintain and update guests’ profiles accurately

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction

Requirements:

• Diploma or above in hospitality management

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sales 銷售員 (5 days work per week)

Job Responsibilities:

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Provides direction on, and conducts market research and analysis

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Requirements:

• Diploma or above in hospitality management

• Minimum of 2 years Sales management experience

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Chopper Cook 中餐砧板廚師 (每週 5 天工作)

職責：

• 負責中廚出品的日常切配工作

• 控制食材成本及減少消耗量

• 協助烹調食物並保持高標準的廚房衛生

• 提供優質餐飲與服務予客戶，保持食物水準

• 協助廚房一切目標、程序符合公司標準

要求：

• 具 1 年或以上相關砧板經驗，酒店餐廳廚房經驗優先考慮

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Food & Beverage Server 餐飲服務員 (每週 5 天工作)

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程。

• 做好准备、服务和理解菜单的内容。

• 遵守酒店政策、程序和服務標準

要求：

• 具 1 年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Floor Supervisor 樓層督導員 (5 days work per week)

Responsibilities:

• Assign daily work schedules to ensure efficient use of time and resources

• Supervise Room Attendants and inspect rooms and service areas to ensure they meet the hotel's cleanliness and maintenance standards.

• Maintain clean guestrooms and ensure guests are satisfied by following the hotel’s standards

• Prepare daily work sheet for room Attendants

• Maintain accurate records and storage of lost and found items

Requirements:

• College degree or above

• Least 2 years relevant experience in the hotel industry, preferably with a strong background in housekeeping and supervision

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Reception Supervisor 前堂主管 (5 days work per week)

Responsibilities:

• Assist in managing the daily operations of the front office, including reception, concierge services, and room allocation.

• Train and guide front office staff to enhance service quality and efficiency.

• Handle guests' special requests, complaints, or unexpected situations, and resolve issues promptly.

• Supervise and manage the check-in and check-out processes to ensure they are efficient and accurate.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Excellent oral and written skills in English & Chinese.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Technician 資深/工程技工 (每週5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 定期進行設備設施維修、保養，保證設備設施的良好運行；

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

職位要求：

• 需具備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5 days work per week)

Responsibilities:

• Report work updates to the Assistant Director of Engineering and Duty Engineer.

• Lead equipment maintenance, emergency repairs, and talent training.

• Supervise and train associates, ensuring tasks are completed on time with quality checks.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 3 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Sound judgment, and strong decision-making, problem-solving and follow up skills

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

SANDS CHINA 金沙中國澳門招聘

金沙中國是澳門最大的綜合度假村經營商，於路氹金光大道上設有澳門威尼斯人®、澳門百利宮®、澳門巴黎人，以及澳門倫敦人® 等物業項目，同時擁有及經營位於澳門半島的澳門金沙酒店。公司旗下的各綜合度假村集合多樣化的娛樂消閒、商務設施及客運業務，包括大型會議及展覽場地、各式餐廳食肆、購物中心、於金光綜藝館、倫敦人綜藝館、威尼斯人劇場、巴黎人劇場、倫敦人劇場及金沙劇場舉行的世界級娛樂表演，以及來往港澳的金光飛航高速渡輪服務，堅定並持續地為建設澳門成為世界旅遊休閒中心貢獻力量。

金沙中國現時是澳門最大的私營僱主，一直致力為員工提供完善福利，構建和諧融洽的工作環境。此外，公司持續透過多元人才培育項目，助力澳門以及大灣區儲備綜合度假村行業人才。詳情請瀏覽金沙中國多元人才培育概況。

Sands China is the largest operator of integrated resorts in Macao. The company’s integrated resorts on the Cotai Strip comprise The Venetian® Macao, The Plaza® Macao, The Parisian Macao and The Londoner® Macao. The company also owns and operates Sands® Macao on the Macao peninsula. Sands China’s portfolio features a diversified mix of leisure and business attractions and transportation operations, including large meeting and convention facilities; a wide range of restaurants; shopping malls; world-class entertainment at the Cotai Arena, The Londoner Arena, The Venetian Theatre, The Parisian Theatre, the Londoner Theatre and the Sands Theatre; and a high-speed Cotai Water Jet ferry service between Hong Kong and Macao. The company’s Cotai Strip portfolio has the goal of contributing to Macao’s transformation into a world centre of tourism and leisure.

Sands China is the largest private employer in Macao, and has been committed to providing its Team Members with various benefits and harmonious workplaces. The company continually cultivates talent for the integrated resort industry in Macao and the Greater Bay Area through its diversified talent development programmes. For more information, please visit the Overview of Sands China Ltd.’s Diversified Human Resources Initiatives.

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現正招聘以下職位：

監察部 Surveillance

• 監察員 Operator

金光飛航運營部 Ferry Operations

• 副經理 Assistant Manager

• 高級專員 Senior Executive

管賬房 Cage

• 兌換員 Cashier

資訊科技部 Information Technology

• 資訊科技部 - 分析師(應用系統服務) Information Technology - Analyst (Application Support)

• 資訊科技部 - 分析師(電訊管理) Information Technology - Analyst (Telecommunications)

• 資訊科技部 - 專員(網絡營運中心) Information Technology - Specialist (Command Center)

娛樂場項目及支援部 Casino Project & Support

• 技術員 Technician

影視媒體部 Visual Media

• 專員 Specialist

• 攝錄師 Cameraman

• 剪輯師 Editor

• 助理 Assistant

娛樂場計算部 Count

• 出納員 Cashier

角子機營運部 Slots

• 角子機系副總監 Associate Director of Slots Systems

• 角子機系統及規章制度經理 Slots System and Compliance Manager

• 項目經理 Project Manager

• 項目專員 Project Specialist

賭桌部 Table Games

• 御匾專區經理 Paiza Gaming Manager

可持續發展部 Sustainability

• 副經理 Assistant Manager

設施管理部 - 項目管理組 Operations Development

• 項目協調經理 Project Manager

• 項目協調專員 Project Coordinator

商場管理部 Mall Management

• 零售市場推廣部 - 經理 (客戶服務) Retail Marketing - Manager (Customer Service)

• 零售市場推廣部 - 經理 (客戶關係管理) Retail Marketing - Manager (Customer Relationship Management)

• 零售市場推廣部 - 購物禮賓大使 Retail Marketing - Concierge Ambassador

資產與設施管理部 Asset & Facilities Management

• 副總工程師 (園藝組) Assistant Chief Engineer (Landscape)

• 項目經理 (電梯組) Project Manager (Elevator & Escalator)

• 協調專員 (資產管理組) Coordinator (Asset Management)

行政範疇 Administration

• 娛樂場行政部 - 博彩效益優化 - 高級分析師 / 分析師 Casino Administration - Gaming Optimization and Analytics Senior Analyst / Analyst

• 娛樂場行政部 - 博彩效益優化 - 數據科學高級分析師 / 分析師 Casino Administration - Gaming Optimization and Analytics Data Science Senior Analyst / Analyst

• 娛樂場行政部 - 博彩效益優化 - 副經理 Casino Administration - Gaming Optimization and Analytics Assistant Manager

• 娛樂場行政部 - 博彩效益優化 - 高級經理/經理 Casino Administration - Gaming Optimization and Analytics Senior Manager / Manager (Slots)

• 娛樂場行政部 - 經營判給行政專員 Casino Administration - Concession Administration Officer

• 娛樂場信貸部 - 專員 Credit - Specialist

• 市場發展部 - 高級分析師 Market Development-Analytics - Senior Analyst

• 盈利效益優化及分銷部 - 高級分析師 / 分析師 Revenue Optimization and Distribution - Senior Analyst / Analyst (Room Optimization)

• 審計部 - 内部審計員 Audit Services Group - Internal Auditor

• 電子商務 - 經理(社交媒體) Ecommerce - Manager (Social Media)

• 電子商務 - 副經理 (數據分析) Ecommerce - Assistant Manager (Analytics)

• 優化管理及質量監控部 - 經理 Operations Excellence - Manager

• 優化管理及質量監控部 - 副經理 (流程優化) Operations Excellence - Assistant Manager (Process Improvement)

• 優化管理及質量監控部 - 副經理 (質量保證) Operations Excellence - Assistant Manager (Quality Assurance)

• 優化管理及質量監控部 - 高級分析師 Operations Excellence - Senior Analyst

• 商場管理部 - 財務經理 Mall Management - Finance Manager

• 建設財務部 - 高級會計師 Finance - Construction - Senior Accountant

• 行政辦公室 - 接待員 Executive Office - Receptionist

• 調查部 - 調查專員 Investigation - Investigator

制服部 Wardrobe

• 主任 Supervisor

• 服務員 Attendant

• 布草服務員 Linen Attendant

管家部 Housekeeping

• 行政管家 Executive Housekeeper

• 主任 Supervisor

• 調度員 Dispatcher

管家部公共區域 Housekeeping Public Area

• 主任 Supervisor

娛樂場營銷 Casino Marketing

• 電話銷售部 - 電話推廣行銷員 (兼職) Telesales - Part Time Worker

• 業務發展部-尊御服務 - 副經理 Premium Mass – Services - Assistant Manager

• 業務發展部-尊御服務 - 客戶發展專員 Premium Mass – Services - Executive Host

• 業務發展部-尊御服務 - 協調專員 Premium Mass – Services - Coordinator

• 市場發展部 - 副經理/經理/高級經理 Market Development - Assistant Manager/ Manager/ Senior Manager

• 市場發展部 - 高級專員 Market Development - Senior Associate

• 國際業務發展部 - 貴賓專員 International Marketing - VIP Host

採購及供應鏈管理 Procurement & Supply Chain

• 採購部 - 高級經理 Procurement & Supply Chain - Senior Manager

娛樂統籌部 Entertainment

• 技術員 Technician

餐飲 Food & Beverage

• 餐飲服務經理 Food & Beverage - Manager

• 御匾會餐飲服務經理II Paiza Food & Beverage Manager II

• 餐飲服務主管 Food & Beverage - Lead

• 餐飲服務員 Food & Beverage - Server

• 餐飲服務員 (水吧 / 御匾會) Food & Beverage - Server (Casino Service Bar / Paiza)

• 廚師 Food & Beverage - Cook

• 管事主任 (餐飲清潔) Food & Beverage - Steward Supervisor

• 管事員 (餐飲清潔) Food & Beverage - Steward

• 收銀員 Food & Beverage - Cashier

保安 Security

• 保安員 Officer

酒店營運 Hotel Operations

• 御匾體驗部 - 御匾尊尚客戶經理 Paiza Experience - Paiza Elite Service Manager

• 前台部 - 賓客關係專員 Front Office - Guest Relations Officer

• 前台部 - 專職管家 Front Office - Butler

• 禮賓部 - 行李服務 - 賓客關係專員 Concierge - Guest Services - Guest Relations Officer

金光旅遊部 Cotai Travel

• 旅遊顧問 Travel Consultant

豪華轎車服務部 Limousine Services

• 主管 Lead

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APPLY NOW 快速申請職位：

查詢熱線：8118 6293

歡迎透過電郵發送個人履歷至 sclcareer@sands.com.mo，請註明申請職位。

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

資訊科技部 Information Technology

1. 經理 - 企業解決方案設計 Manager - Enterprise Solutions Design

2. 高級商業數據分析員 Senior Data Business Systems Analyst

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賭桌營運部 Table Operations

1. 技術員 - 技術及木工 Technician - Technical & Carpentry

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設施管理部 Facilities Management

1. 技術員 - 廚房機電裝置 Technician - Kitchen M&E Installation

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零售租賃及營運部 Retail Leasing & Operations

1. 服務員 - 顧客服務 Attendant - Customer Service

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銷售部 Sales

1. 經理 - 銷售部 (休閒旅遊) Manager - Sales (Leisure)

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賬房 Cage

1. 總監 - 賬房營運 Director - Cage Operations

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水療及康體部 Spa & Recreation

1. 禮賓服務員 - 水療及康體 Concierge - Spa & Recreation

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貴賓服務部 VIP Services

1. 主任 - 貴賓服務 Executive - VIP Services

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 經理 - 臻尚業務拓展 Manager - Business Development

2. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

3. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 主任 - 房務 Supervisor - Rooms

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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酒店營運部 Hotel Operations

1. 助理禮賓司 Assistant Chief Concierge

2. 服務員 - 前台 Agent - Front Office

3. 服務員 - 禮賓 Agent - Concierge

4. 禮賓大使 Greeter

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

The St. Regis Macao 澳門瑞吉酒店招聘

瑞吉品牌於 110 多年前首次設立豪華酒店，當時紐約瑞吉酒店開業。自約翰·雅各·阿斯特四世在紐約第五大道開設了其布雜建築藝術風格的酒店之後，瑞吉已經成為絕對典雅和定制服務的象徵。如今，瑞吉在全球 40 多個繁華都市開設了酒店。這些地方是潮流的誕生地，地域限制被打破，客人可體驗精緻的生活。我們誠邀您與瑞吉攜手譜寫未來的職業生涯。

The St. Regis brand first established luxury hospitality more than 110 years ago, with the opening of the St. Regis New York. From the moment John Jacob Astor IV opened the doors of his Beaux-Arts masterpiece on New York’s Fifth Avenue, St. Regis has stood as a symbol of uncompromising elegance and bespoke service. Today, with more than 40 of the best addresses around the world, St. Regis is a place where trends are born, boundaries are broken and guests can simply live exquisite. We invite you to explore careers at St. Regis.

APPLICATION FORM 快速申請

Apply Now :

For application, please send CV to Macauhr@stregis.com
For requires, please call 8113 3811 .

WYNN PALACE (MACAU) 澳門永利皇宮招聘

Officer – Social Media (Contractor) 社交媒體主任 (合約員) (4329BR)

主要職責

• 負責規劃和執行社交媒體內容與運營，確保永利在各平台保持領先地位。

職位介紹

• 支援社交媒體團隊策劃及執行行銷活動

• 精選符合品牌及商業目標的熱門及策略內容

• 計劃並執行促進線上轉線下的互動與人流的活動

• 與內部部門協調內容創作及審批流程

• 與代理商及第三方合作夥伴（如意見領袖、影片團隊）合作，製作高質素內容

職位要求

• 工作經驗： 具至少2 -3年數字行銷、平台運營、數據分析及活動管理的相關工作經驗。

• 教育程度： 具市場營銷、傳播、酒店管理或相關領域的學士學位

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose

• Responsible for planning and executing social media content and operations, ensuring Wynn maintains a leading presence across platforms.

Key Responsibilities

• Support the Social Media team on planning and execution of campaigns

• Curate topical and tactical content aligned with brand and commercial goals

• Plan and execute campaigns that drive online-to-offline engagement and foot traffic

• Coordinate with internal departments for content creation and approvals

• Collaborate with agencies and third-party collaborators (e.g. influencers, video crews) to produce high-quality content

Competencies and Requirements

• Experience: Minimum 2 - 3 years of experience in digital marketing, platform operations, data analysis, and campaign management

• Education: Bachelor’s degree in Marketing, Communications, Hospitality, or related field

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities those platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)

主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。

職位介紹

• 支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

• 領導及開發符合公司戰略目標的社交媒體內容

• 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

• 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

• 與各個內部部門就內容創建和材料準備進行協調和溝通

• 管理和支持代理機構製作超出預期的創意和高質量內容

• 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

• 工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。

• 教育程度： 具學士學位畢業或以上程度

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market

Key Responsibilities

• Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market

• Lead the effort to develop social media content in alignment with the company’s strategic objectives

• Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

• Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

• Liaise with various internal departments on content creation and material preparation

• Manage and support agencies to produce creative and quality content that beats expectations

• Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

• Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus

• Education: bachelor’s degree or above

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities these platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

多媒體製作高級設計師 Senior Multimedia Designer – Communications (2D & 3D animation)

主要職責：負責 2D/3D 動態視覺設計和內容製作，並協調各種多媒體項目，如數位看板、攝影、影片拍攝和剪輯。

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少3-4年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: 2D & 3D Motion Graphic Design, contents production and management of all digital signage, photography, video editing, video shooting and other multimedia project

Key Responsibilities

• 2D & 3D motion graphic design

• Video editing and video shooting

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creative and in line with the Company brand standard

Competencies and Requirements

• Experience: Minimum 3 – 4 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator – Surveillance

主要職責

• 負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

• 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

• 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

• 儲存所有錄像證據

• 完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用

• 於有需要時，開展相關的工作項目

• 須按照部門制定進行監察，並能提供相關報告

• 必須時常保持高度警惕，並能預測所潛在的問題

• 採取預防措施以避免任何損失，損壞或意外

• 向管理層報告所有緊急情況及侵權行為

• 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

• 工作經驗：無需相關工作經驗

• 技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操良好廣東話及英語

• 電腦應用：熟悉 MS Office 及監察系統軟件操作

Job Purpose

• Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

• Be aware of and follow all department confidentiality procedures

• Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

• Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

• Adhere to company and department policies and procedures

• Detect inaccuracies and illegal activities

• Maintain evidence by dubbing and saving video files

• Delivering outcomes as a result of application to Surveillance duties undertaken

• Undertake project work and reviews to a high standard

• Use associated software to complete documentation

Competencies and Requirements

• Experience: New graduates are also welcome

• Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

• Education: High school diploma or above

• Language Abilities: Good command in spoken and written Cantonese and English

• Computer Skills: Proficiency in MS office and other associated computer packages

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

採購主任 Buyer – Procurement

主要職責

• 協助採購經理按照永利採購營運的標準去執行採購的職責及任務

職位介紹

• 透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務

• 準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單

• 記錄供應商所提供的相關產品內容、價格、規格和其他資訊

職位要求

• 工作經驗：具最少二年於大型機構從事採購工作經驗

• 技能 / 證書：具採購或材料管理學士學位優先

• 教育程度：學士學位畢業或以上

• 語言能力：操流利廣東話、普通話及良好的英語

• 電腦應用：懂中文輸入法, Ms Office 或以上軟件操作

Job Purpose

• Responsible for sourcing, primary negotiation, processing and ordering goods and services as required by end users, in accordance with the Procurement operation.

Key Responsibilities

• Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions

• Assist with the preparation of various monthly reports on orders raised, products used and a list of stock holding issued to departments, ensuring adequate levels are maintained

• Document all relevant information and supplier responses in regard to product availability, specification and price

Competencies and Requirements

• Experience: Minimum 2 years of procurement experience in a large organization

• Education: Bachelor degree or above

• Knowledge/Certificates: Diploma in materials management or procurement is an advantage

• Language Ability: Fluent Cantonese and good English

• Computer Skills: Intermediate MS Office or above. and Chinese characters input

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

代客泊車員 Valet Attendant - Bell, Door & Valet

主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services

主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客

• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務

• 引領賓客乘坐穿梭巴士，轎車或出租汽車

• 清楚了解度假村內的所有設施和服務

• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求

• 工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals

• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services

• Usher guests to shuttle bus, limousine or car rental

• Know and understand all the resort’s facilities and services

• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements

• Experience: Minimum 1 year of customer service experience in a five-star resort

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

豪華轎車司機 Limousine Chauffeur

主要職責

須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。

職位介紹

• 負責安全及迅速地接送賓客到澳門各地點

• 如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等

• 依照交通和停車規則，判斷交通及路面情況

• 為賓客提供便利的設施，準備充足的水和毛巾

• 須時常保持轎車的清潔

• 熟悉勞斯萊斯和豐田的性能和特點

職位要求

• 工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮

• 技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話，普通話及一般英語溝通

• 電腦應用：對互聯網，衛星導航及智能手機有基本認識

Job Purpose

• Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.

Key Responsibilities

• Transport guests to and from various locations in Macau safely and promptly.

• Able to explain and recommend resort information, Macau attractions and activities.

• Follow all driving rules and traffic regulations, review and study traffic conditions.

• Prepare daily amenity. Ensure water and towels are fully stocked.

• Ensure the cleanliness of the vehicles at all times.

• Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.

Competencies and Requirements

• Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage

• Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge

• Education: Secondary school or above

• Language Ability: Fluent Cantonese, Mandarin and conversational English.

• Computer Skills: Basic knowledge of internet, GPS and smartphone.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

• 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

• 負責日常推廣活動的執行，並向管理層提交日常進展報告。

• 負責以高標準的溝通能力，並在及時的時間內完成工作。

• 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

• 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

• 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

• 協助推行行銷策略與活動，提升公司品牌知名度及營收。

• 維護專案資料庫及預算報告，確保資料的完整與準確。

• 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

• 工作經驗：具至少 2-3 年相關工作經驗

• 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

• 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

• 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

• Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

• Responsible for daily promotional operations and prepare regular reports for management.

• Responsible for delivering work to a high communication standard and within a timely manner.

• Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

• Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

• Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

• Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

• Maintain project compendium and budget reports.

• Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

• Experience: Minimum of 2-3 years related experience

• Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

• Language Ability: Good written and spoken Cantonese, Mandarin and English

• Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全主任Officer - Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

Hotel Fortuna 財神酒店澳門招聘

財神酒店位於澳門最繁盛的新口岸區，毗鄰購物及商業中心臨立，交通便利，由酒店至澳門國際機場僅需十五分鐘車程，無論休憩或公幹，財神酒店誠為旅澳賓客之最理想選擇。

財神酒店一直視所有員工為重要的資產，提供優越的工作環境、完善的員工福利及晉升機會。歡迎加入我們的團隊，發展您的事業。

財神酒店招聘以下職位：

餐飲服務員

工作內容及要求：

• 熱情禮貌接待客人，負責落單及出餐，熟悉餐單上的所有餐品名稱和價格。

• 具優質客戶服務、優良的溝通和人際關係技巧。

管事員

工作內容及要求：

• 清理廚餘及垃圾，使用洗碗機清潔餐具，將餐具分類擺放整齊。

廚師

工作內容及要求：

• 烹調食物，協助上司的工作，確保為客人提供優質的食物。

房務員

工作內容及要求：

• 負責整理房間的床鋪、替換床單及已用過之物品等，清潔客房衛生等。

禮賓部服務員

工作內容及要求：

• 協助客人裝卸行李，指引並陪同客人到前台辦理入住手續，負責將入住賓客的行李送到客房。

申請方式：

可親臨財神酒店人力資源部領取或遞交表格，亦可將個人履歷及要求待遇連同近照寄至︰澳門新口岸廣州街 63 號 財神酒店 人力資源部

電郵︰hr@hotelfortuna.com.mo

查詢電話︰8790 2516

﹡申請人提供之全部資料絕對保密及只作招聘用途。

POUSADA MARINA INFANTE 皇庭海景酒店澳門招聘

皇庭海景酒店為一家國際標準評定的四星級酒店，並獲澳門環保酒店獎。座落於氹仔填海區，毗鄰「澳門銀河」綜合渡假城，與珠海橫琴隔江相望，坐擁舒適的湖畔景色，遠離塵囂，環境優越。酒店設有皇庭套房、海景套房及豪華客房等約300間，景致迷人。

酒店以人為本，致力為員工提供廣闊的發展空間。現為配合業務發展，誠邀有志投身酒店服務業之人仕加入我們的行列。誠聘職位如下：

客務接待員 Receptionist (全職/兼職)

• 大學程度

• 良好中文 (廣東話及普通話) 及英文程度；

• 溝通能力佳

• 有服務業相關經驗者優先

工程部技工 Technician

• 懂水電安裝、冷氣維修、強電弱電、給排水、油漆或木工，

• 有相關技術專業證書優先

• 具工程相關工作經驗

採購員 Purchasing Clerk

• 1 年或以上餐飲採購經驗

• 溝通能力佳

財務部 Finance

• 出納主任 Cashier Supervisor

• 出納員 Cashier

前堂部 Front Office

• 接待主任 Reception Supervisor

• 資深客務接待員 Senior Reception Supervisor

管家部 Housekeeping

• 管家部主任 Housekeeping Supervisor

• 資深管家部服務員 Senior Room Attendant

• 管家部服務員 Room Attendant

中/西餐廳 Chinese Restaurant / Coffee Shop

• 餐廳主任 Restaurant Supervisor

• 部長 Captain

• 資深侍應生 Senior Waiter / Waitress

• 餐飲服務員 Waiter / Waitress

• 廚師 Cook

• 廚房雜工 Helper

• 洗碗員 Dishwasher

工程部 Engineering

• 資深技工 Senior Technician

• 油漆工 Painter

保安部 Security

• 管理員  Guard

對上述職位有意者請親繕履歷、近照及期望薪金，寄澳門氹仔蓮花海濱大馬路，皇庭海景酒店人力資源部收或電郵至：

recruit@pousadamarinainfante.mo

所有資料絕對保密

REGENCY ART HOTEL 麗景灣藝術酒店澳門招聘

麗景灣藝術酒店位於氹仔優越臨海地段，為澳門別具風格的五星級藝術酒店，結合時尚、藝術及度假元素。我們提供完善的僱員福利配套，良好的事業發展機會及多元化的培訓計劃，誠邀有志投身酒店行業的您加入我們的團隊，發揮潛能並成就理想事業。

網址： http://www.regencyarthotel.com.mo/

• Graphic Designer平面設計師

Recreation 康體部

• Attendant 服務員

Food & Beverage 餐飲部

• Food & Beverage Sales Manager 餐飲銷售經理

• Senior Sales Supervisor 高級銷售主管

• Food & Beverage Director 餐飲部總監

• Restaurants & Bar Manager 餐廳及酒吧經理

• Restaurant Assistant Manager 餐廳副經理

• Restaurant Supervisor 餐廳主管

• Senior Captain 高級餐廳領班

• Captain 部長

• Assistant Captain 副部長

• Waiter/Waitress 餐飲服務員

• Head Chef廚師主管

• Commis 1 中餐廚師

• Commis 2 中餐廚師

• Commis 3 中餐廚師

• Western Chef 西餐廚師 - 東南亞廚

• Dim Sum Chef 點心廚師

• Steward 管事員

• Clerk 文員

Front Office 前堂部

• Front Office Manager 前堂部經理

• Supervisor 主管

• Receptionist 接待員

• Bellboy 行李生

Reservations 訂房部

• Clerk 文員

Housekeeping 管家部

• Housekeeping Supervisor 管家部主任

• Attendants 服務員

• Seamstress 縫紉員

• Public Area Cleaner 公共地方清潔員

Engineering 工程部

• Technician 技術員 ( 木工，油漆工，水電工，燒焊工)

Laundry 洗衣房

• Attendant 服務員

您可以通過以下渠道申請職位：

1. 電郵：hr@regencyarthotel.com.mo

2. 郵寄：Human Resources Department, 2 Estrada Almirante Marques Esparteiro, Taipa, Macau

3. 招聘熱線：853 8899 6998

有意應徵者請攜帶個人履歷、學歷證明、資歷證明、個人身份證明文件正、副本及近照，於辦公時間內親臨麗景灣藝術酒店人力資源部面談。

所收集之個人資料將絶對保密並僅作招聘用途。

mFood 澳門招聘

mFood 作為澳門優質的本地生活服務平臺，我們專注於本地數字化生活圈，推動澳門智慧城市發展，重新定義城市生活，讓生活更便利，更美好。憑藉優秀的海內外人才和科技創新能力，未來我們也會持續不斷為用戶提供更多的服務，為澳門人的美好生活不斷努力。

網址：http://www.mfood.com.mo/

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調度員

待遇：基本薪金10000+績效獎勵

崗位職責：

• 嚴格遵循公司標準化配送流程，即時、精准分配與調配外賣訂單，確保配送效率與客戶體驗；

• 動態跟進訂單量、配送員位置等數據，科學規劃配送員工作區域與派單節奏，最大化配送效能；

• 秉持 “以客為本” 服務理念，主動協調客戶、商家與配送員的溝通需求，快速回應並解決配送環節中的突發問題。

任職要求：

• 持有澳門居民身份證；

• 高中或以上學歷，具備基礎文書處理與數據理解能力；

• 熟悉電腦系統操作，有調度系統工作經驗者優先；

• 廣東話流利，可接受24小時輪班制；

• 有配送經驗者可優先考慮；

• 工作認真盡責、服從管理、溝通能力和親和力強、工作守時、有時間觀念。

工作地點：澳門區/氹仔區

聯繫方式：

發送電郵：hr@mfood.mo

聯繫電話：6386 0088

到店事業部  商務拓展專員Account Executive

工作職責：

• 開拓業務商圈的，與商戶洽談合作並完成簽約，跟進上線；

• 根據商戶需求制定營運策略，提供促銷活動、及營運支持，維護客戶關係，提升交易額;

• 為商戶提供定制化的營銷方案;

• 及時處理商戶及用戶的問題與投訴，跟進解決進度，提升多方滿意度;

• 持續研究平台推廣策略；

• 定期覆盤商戶營運效果，提出優化建議並落實執行。

任職要求：

• 具備優秀的客戶維護能力、商務談判能力及問題解決能力;

• 具備應對工作調整的靈活應變能力，並擁有創新精神;

• 能在高壓環境下高效完成任務;

• 學習能力強，勤奮踏實、思維敏捷、耐心細緻;

• 具備良好的團隊合作精神，有強烈的自我價值實現意願，善於自我驅動並激勵他人;

• 認同公司文化與價值觀，注重維護公司形象。

工作地點：澳門

福利：

• 享有綜合補貼、奬勵性假期

• 挑戰高薪：底薪 ＋ 績效 ＋ 獎金，無上限

有意者請將個人履歷、近照及要求待遇電郵至 sandychan@mfood.mo

市場部 - 品牌合作經理 Marketing - Brand Partnership Manager

職責：

• 開拓潛力的商業夥伴並探索品牌合作機會，能獨立完成製作營銷策略及方案輸出

• 對商務及品牌合作的進度持續反饋，確保執行結果符合預期，并對後續合作開展提供優化建議

• 結合品牌發展策略，確立品牌定位與價值觀符合公司業務目標和市場需求

• 了解目標受眾和消費者需求並分析數據和趨勢，為品牌策略提供支持和改進方向

• 負責管理及確保品牌形象，增強消費者對於品牌的認知度和忠誠度

• 和研發團隊合作，依據公司業務目標及市場需求協助調整功能及開發 

任職要求：

• 2 年以上品牌合作或相關工作經驗

• 熟悉擅長市場營銷品牌策劃，具行業資源優先考慮

• 具良好的溝通表達能力，資源拓展及談判能力

• 責任心強，能承受一定工作壓力和強度

• 需具備出色的撰寫文案能力及維新思維

語言：粵語，英語，國語

市場策劃專員 Marketing Executive

職責：

• 協助銷售團隊進行行銷活動專案的策劃和實施方案

• 制定方案及并有計劃地與政府、銀行、及其他機構等進行接洽與營銷

• 負責品牌新聞、公關活動、品牌合作的策劃、線上、線下的推廣項目推進；

• 跟據指引協助與外部的合作，進行接洽媒體購買和投放包括傳統媒體及新媒體

• 根據公司行銷策略撰寫相關宣傳資料及傳播文案

• 負責社交媒體帳號的管理和維護及統計工具分析推廣效果以制定推廣計畫，提升品牌曝光

任職要求：

• 大專以上學歷，主修行銷、傳播、公共關係或具相關工作經驗優先考慮

• 市場觸覺敏銳、責任感強、注重細節、和良好的人際溝通能力

• 熟悉各大社交媒體平臺的使用 (Facebook、instagram、小紅書、抖音等)及數位廣告投放等工具

• 需具備出色的撰寫文案能力及維新思維

• 熟練使用 Microsoft Office，能使用設計軟件者優先考慮

語言：粵語，英語，國語

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

葡國餐廳廚師

拿玻里比薩廚師 Macau chef

薪資： 20k-30k

工作職責：

• 製作傳統拿玻里比薩，包括準備生麵團、醬料和配料。

• 操作和維護木炭或燃氣烤爐。

• 確保所有比薩的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的比薩製作經驗，尤其是拿玻里比薩。

• 對食品安全和衛生有基本的了解。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 在義大利或認證的烹飪學校接受過正式的烹飪訓練。

• 熱愛傳統義大利烹飪和烘焙。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

麵包甜品烘焙師

薪資： 20k-30k

工作職責：

• 準備和烘焙各種麵包和甜品，包括但不限於：日式麵包、法式長棍麵包、甜甜圈、蛋糕等。

• 確保所有產品的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的烘焙經驗，尤其是日式和西式烘焙。

• 對食品安全和衛生的知識。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 有烘焙或糕點相關專業證書或學位。

• 對新烘焙技術和趨勢有熱忱的追求和學習。

• 有領導經驗或團隊合作經驗。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

商超業務拓展經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司整體發展規劃，完成新店拓展任務；

• 根據公司經營目標制定並實施行銷計畫，專案規劃，全面統籌專案落地、產品促進計畫，完成公司下達的銷售目標；

• 準確把握公司品牌定位，產品品牌定位，根據市場需求和變化、區域特性和市場資訊進行品牌策劃；

• 建立完善產品定價管理制度，包括價格目標管理、定價程式管理、調價程式管理、價格配套管理等相關制度；

• 負責產品定價，調價工作的跟蹤與評估，並隨時向公司彙報市場回饋情況；

• 負責收集、分析市場和競爭對手資訊，制定公司開發流程及開發標準完成區域商圈的調研，為零售店面開發專案提供策略依據，撰寫專案評估分析報告，確保實現公司業務拓展目標；

• 根據市場分析，開發產品，包括選品、詢價、比價、商務談判、樣品驗收、簽定合同等；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同行銷節奏選擇合適的供應商家商品排期和上架；

• 定期向直屬領導彙報新店計畫，確保新店的開發進度及定回饋﹔

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體系並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟蹤，根據銷售任務分配任務監督及輔導完成任務的情況，跟蹤各項運營數據；

• 負責公司所有零售平臺的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場行銷、管理類等相關專業；

• 瞭解澳門商超現狀與發展，社會和商業資源廣泛；

• 具有5年或以上連鎖行業開發工作經驗；

• 具備豐富的零售管道客戶資源及管道開發經驗優先﹔

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、行銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

商超運營經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司經營目標制定並實施營銷計劃，項目規劃，全面統籌項目落地、產品促進計劃，完成公司下達的銷售目標；

• 負責年度目標和預算，以及年度、月度銷售目標、售罄率目標、客單價指標、業績增長方案與促銷策略方案的製定與達成；

• 規劃組織各項運營活動，輸出及審核各項活動內容，配合公司零售業務資源，達成會員增長、銷售、毛利目標；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同營銷節奏選擇合適的供應商家商品排期和上架；

• 負責新品引進及滯銷品淘汰，優化商品結構，制定產品結構及價格體系，控制採購風險；

• 按照公司對品牌在市場定位的要求，在產品選品方面進行嚴格監控和審核；

• 建立商品分層體系，根據不同消費場景進行推送；

• 建立完善產品定價管理制度，包括價格目標管理、定價程序管理、調價程序管理、價格配套管理等相關製度；

• 負責產品定價，調價工作的跟踪與評估，並隨時向公司匯報市場反饋情況；

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體係並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟踪，根據銷售任務分配任務監督及輔導完成任務的情況，跟踪各項運營數據；

• 負責公司所有零售平台的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場營銷、管理類等相關專業；

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、營銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

外賣專送員

路氹區 & 澳門區 (全職車手/兼職車手多名)

工作地點：路氹區、澳門區

崗位職責：

• 按照公司配送流程準時完整地把餐品送到顧客手上;服從管理，配合公司的工作安排；以客為本。

任職要求：

• 全職/兼職車手需手持有澳門居民身份證，有電單車及持有澳門電單車駕駛執照;

• 工作認真盡責、能吃苦耐勞、親和力強、工作守時、有時間觀念;

• 有電單車配送經驗者優先。

待遇：

• 全職車手：享受同行業最高薪酬待遇；

• 兼職車手：單量計算，多勞多得，時間自由。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo，或致電 6386 0088

Plaza Premium Group 澳門招聘

Plaza Premium Lounge

With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.

The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.

The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.

Website: www.plazapremiumgroup.com

HR & Administration Officer

Job Responsibilities:

• Assist in all rounded human resources function including but not limited to recruitment and selection, payroll, compensation and benefits and etc.

• Handle benefits administration which includes but not limited to answering staff enquiries on pension, insurances, leave Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave

• Providing assistance for new hire, staff orientation and exit interview process

• Maintaining accurate employee data record, leave record, training document and record, and organization chart

• Admin work (airport permit application & renewal, uniforms inventory etc.)

• Maintaining employee files and the HR filing system

• Create and implement employee retention initiatives included design staff recreation program

• Undertake other jobs assigned by superior(s) from time to time

Job Requirements:

• Diploma or above in Human Resources Management or equivalent

• Minimum 2 years’ experience in HR field

• Proficient in MS Office including Word, Excel and PowerPoint and Chinese word

• Responsible, independent and self-motivated and good time management

• Able to work under pressure

• Well organized, detail oriented and hard-working

• Detail-minded, well organized with a strong analytical mind, positive and proactive

• Excellent time management, able to prioritize tasks, and work under pressure

• Strong in communication and interpersonal skills

Lounge Manager

Job Responsibilities:

• To be responsible for the proper running of the lounges of the company

• To plan, organize and manage operational functions in an effective and economical manner

• To monitor systems implemented and ensure the regulatory requirements are adhered

• To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team

• To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework

• To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience

• To identify opportunities for co-marketing and PR leverage

• To provide leadership to staffs

• To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system

• To take initiative to identify areas for improvement and participate in continual improvement activities

• To undertake other jobs assigned by supervisors from time to time

Job Requirements:

• Form 5 or above preferred

• Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets

• Good command of spoken and written in English, Mandarin and Cantonese

• Service-oriented and a good team player

• Able to work under pressure with excellent time management

• Strong leadership, communication and interpersonal skills

• Shift duty is required

Guest Service Officer

Job Responsibilities:

• Ensures the delivery of brand promise and provides exceptional guest service at all times

• Ensures guests are provided with professional and courteous services according to PPL standard

• Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave

• Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.

• Preparing the VIP room by referring the reservation confirmation and assist the guests needs

• Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue

• Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.

• Updating the lounge food and beverage menu.

• To undertake any other reasonable assignment by the superior, as and when required

Job Requirements:

• High school graduated or above

• Relevant experiences in hotel or catering is an advantage

• Outgoing, presentable with good interpersonal and communication skills

• Good command of spoken and written English, Mandarin and Cantonese

• Shift duties are required

西餐廚師

主要職責：

• 負責食物規劃、準備及出品

• 支援廚房的日常運作

• 協助食品和飲料的庫存控制

• 保持廚房食物品質、衛生和清潔處於高標準規格

• 執行上級分配的工作

職位要求：

• 具備至少3年相關工作經驗

• 具創意、主動及責任感

• 能獨立完成工作及承受一定壓力

廚房幫工

主要職責：

• 協助準備所有食材，包括清洗、削皮、切割、切碎和運送

• 協助主管有效率地營運廚房各區域

• 執行上級分配的工作

職位要求：

• 具備良好主動性

• 能承受一定壓力

• 良好的團隊協作能力

• 具備相關工作經驗優先

• 需輪班工作

餐飲領班

主要職責：

• 協助管理餐廳營運

• 執行日常職責如排班、培訓、盤點等

• 保持食品、服務和清潔品質的一致性

• 按照公司標準為客人提供專業的服務

• 為客人提供優質的餐飲體驗

• 熟悉餐單及推介給客人

• 儘量協助及解決客人的需求

職位要求：

• 主動及具備良好溝通能力

• 能獨立完成工作及承受一定壓力

• 具備2年或以上相關工作經驗

• 良好溝通技巧

餐飲服務員

主要職責：

• 按照公司標準為客人提供專業的服務

• 為客人提供優質的餐飲體驗

• 熟悉餐單及推介給客人

• 時刻保持適量的餐飲用品及倉儲

• 儘量協助及解決客人的需求

職位要求：

• 主動及具備良好溝通能力

• 能獨立完成工作及承受一定壓力

• 具備相關工作經驗優先

清潔員

主要職責：

• 保持貴賓室、洗手間、餐飲區域、後勤區域等地方的衛生整潔

• 確保所有植物狀況良好

• 時刻保持清潔用品庫存，並在需要時向上級報告進行補充

• 執行上級分配的工作

職位要求：

• 能獨立完成工作及承受一定壓力

• 具備良好主動性

• 能處理多項任務

• 具備相關工作經驗優先

管事員

主要職責：

• 時刻保持廚房和工作區域整潔

• 清洗廚房用具、烹飪用具和設備

• 遵循值班組長和部門廚師的指示，並遵守安全標準和程序

• 協助廚房收集設備

職位要求：

• 具備良好主動性

• 能承受一定壓力

• 良好的團隊協作能力

To Apply:

請將個人履歷電郵至 hr.mfm@plaza-network.com。 閣下所提供的個人資料，只用作澳門環亞貴賓室評估申請人是否適合擔任所申請的職位，所有資料將受到嚴格保密。

Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.

FUTURE BRIGHT GROUP 佳景集團澳門招聘

佳景集團創立於1984年，為澳門最大的飲食集團，服務地區遍及澳門及香港，經營合共超過30間餐廳、美食廣場店及零售店。除餐飲業務外，集團更擴展業務至食品手信、食品貿易、機構膳食、娛樂及會所管理等。

佳景集團秉持多元化的發展路線，建立了多個餐飲品牌，涵蓋多國菜式，包括粵菜、滬菜、台式料理、日本料理、葡國菜和澳門特色菜等；並涉及不同的餐飲服務類型，包括高級餐館、美食廣場、機構膳食和會所管理等。另一方面，集團積極引入多個特許經營餐飲品牌，包括國際著名咖啡店太平洋咖啡、日本連鎖快餐品牌胡椒廚房、日本地道拉麵店霸嗎拉麵、風雲丸。

在2014年，佳景集團將歷史悠久的「澳門英記餅家」重新包裝，以「英記手信 澳門厚禮」為基調，打造全新品牌形象，為旅客提供高品質的特色禮餅，成為澳門手信業界的新亮點。

佳景集團公司網站：https://www.futurebrightgroup.com/tc/

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General Manager – Based in Macau (Premium Food Trading Company)

總經理 – 駐澳門 (食品貿易公司)

Responsibilities:

• Identify new marketing trends and consumer needs;

• Motivate and engage the sales team to maximize market potential, develop business strategies to drive business revenues and meet the assigned sales target;

• Review production and sales reports, resolve business problems with minimum cost, prevent operational delay and meet future growth;

• Establish and maintain a good relationship with buyers and customers;

• Maintain quality service by establishing and enforcing organization standards;

• Ensure health and safety storage of goods together with satisfactory delivery;

• Undertake projects and ad-hoc tasks as required.

職責：

• 洞察新的市場趨勢與消費者需求；

• 激勵並調動銷售團隊以加強擴展市場潛力，制定業務策略，以推動業務收益並達成既定的銷售目標；

• 審查生產和銷售報告，以最低成本解決業務問題，防止營運延誤並滿足未來發展需求；

• 與買家和客戶建立並維持良好關係；

• 透過建立和執行組織標準，維持優質服務；

• 確保貨物的衛生、安全及儲存，以及令人滿意的交付；

• 根據需要處理所交付項目和專案。

Requirements:

• Degree holder in Purchasing / Supply Chain Management or related discipline;

• Minimum 5 years solid purchasing and global sourcing experience in catering/ food trading/ FMCG industry;

• Proven experience in product management, procurement, or similar roles within the food industry;

• Experience in supermarkets and department stores and Japanese related food and beverage products is highly preferred;

• Strong knowledge of inventory management practices, sourcing and procurement techniques;

• Excellent analytical skills with the ability to interpret sales data and market trends;

• Effective communication and interpersonal skills to collaborate with various teams, suppliers, and stakeholders;

• Proficiency in English and Cantonese;

• Knowledge of Japanese is a definite advantage.

職位要求：

• 採購/供應鏈管理或相關專業學位；

• 至少5年採購及全球採購經驗於餐飲/食品貿易/快速消費品行業；

• 擁有食品業產品管理、採購或類似職位的豐富經驗；

• 具超市和百貨公司及日本相關食品飲料產品工作經驗者優先；

• 熟悉庫存管理實務、開發採購和採購技巧；

• 具備優秀的分析能力，能夠解讀銷售數據和市場趨勢；

• 具備有效的溝通和人際交往能力，能夠與不同團隊、供應商和持份者有效合作；

• 精通英語和粵語；

• 懂日語者優先。

Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email : hr@futurebrightgroup.com.

申請資料將嚴格保密。請將完整的個人資訊（包括學歷、經驗、當前及預期薪資以及通知期）發送至 hr@futurebrightgroup.com。

* Personal Data collected will be used for recruitment purposes only.

* 收集的個人資料僅用於招聘目的。

Graphic Designer

Job Responsibilities:

• Create compelling visual assets for marketing materials, packaging, booth designs, websites, social media, and various media platforms.

• Ensure consistent brand identity across all assigned brand(s).

• Participate in the entire design process, from defining requirements and conceptualizing visuals to creating graphics, including renderings, illustrations, logos, layouts, and photo retouching, as well as overseeing printing and production.

• Collaborate closely with the team to manage tasks and ensure the successful execution of projects.

• Handle ad-hoc design tasks to support company and marketing activities as needed.

• Manage multiple projects and meet deadlines while working effectively in a team environment.

Job Requirements:

• Minimum of 3 years of experience as a graphic designer, preferably in the Retail, FMCG, Food & Beverage, Hotel, or Hospitality sectors.

• Experience with packaging, booth design, graphic design, and print production is essential.

• Bachelor’s degree in Graphic Design, Visual Communication, or a related field.

• Proficient in both Mac and PC platforms, with expert-level knowledge of design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom).

• Strong photography and production skills.

• Creative, self-motivated, and able to work independently with a keen eye for design.

• Highly motivated, with the ability to manage a diverse range of projects and thrive under tight deadlines.

• Excellent team player with strong communication skills and a positive attitude.

• Knowledge of C4D, Blender, After Effects, or AI-powered design tools is a plus. Experience in shooting Reels or short-form video content is highly desirable.

How to Apply:

Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.

Personal Data collected will be used for recruitment purposes only

Marketing & Communications Senior Specialist

Job Responsibilities:

• Collaborate closely with the Marketing & Communications team to execute marketing, PR, and social media strategies for a retail brand.

• Assist in coordinating product and image photo/video shoots for online and offline promotions, store displays, packaging, and press releases.

• Conduct research and prepare materials for shoots, including products, scenes, lighting, props, and backgrounds.

• Support the creation, planning, and execution of various marketing campaigns and brand promotions.

• Assist in managing and monitoring social media platforms, including Facebook, Instagram, RedNote (Xiaohongshu), and WeChat.

Job Requirements:

• Bachelor’s degree in Public Relations, Marketing, Communications, or a related field.

• Minimum of 3 years of solid experience in marketing.

• Excellent command of written and spoken English and Chinese; overseas study experience is a plus.

• Familiarity with the Hong Kong marketing landscape is highly desirable.

• Strong aesthetic sense and understanding of styling and branding.

• Responsible, organized, self-motivated, and a strong team player.

• Ability to work independently, manage multiple projects, and meet tight deadlines.

• Strong interpersonal and communication skills.

• Immediate availability is highly preferred.

How to Apply:

Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.

Personal Data collected will be used for recruitment purposes only

Operations Manager (Western Cuisine) – Based in Macau

Key Responsibilities:

• Long-term based in Macau (regular working location)

• Oversee daily restaurant operations and administration to ensure smooth and efficient performance

• Analyze market trends and develop actionable operational strategies and business plans

• Monitor costs, manage inventory, and enhance overall profitability

• Train, coach, and motivate the team to improve service quality and professional standards

• Establish and refine customer feedback handling procedures to maintain brand reputation

Requirements:

• Bachelor’s degree or above in Hotel Management, Business Administration, or related discipline

• Minimum 5 years of management experience in Western-style dining operations, with proven team leadership

• Experience in Western baking, food R&D, or menu design is highly preferred

• Fluent in Cantonese, Mandarin, and English with strong communication skills

• Adaptable, responsible, and customer-oriented mindset

Interested parties should send detailed resume and expected salary to Human Resources Department via e-mail: hr@futurebrightgroup.com

Personal data provided will be treated in strict confidence and will only be used for recruitment purpose.

營運經理-西餐

工作職責：

• 全面管理餐廳的行政及日常營運；

• 根據市場需求，分析及制定營運策略，業務方案；

• 控制餐廳的經營成本及管理庫存；

• 培訓及指導員工的服務素質；

• 處理客訴SOP等。

工作要求：

• 持有效澳門居民身份證；

• 大學畢業或以上學歷，主修酒店管理、工商管理或相關專業學科；

• 具5年或以上西式餐飲管理經驗；

• 具西式麵包烘焙、食品研發等相關行業經驗者優先；

• 良好粵語、普通話和英語能力。

※有意者請將個人履歷、學歷證明副本及要求薪金電郵至：hrtalentpool2025@gmail.com（請註明申請職位）。

*申請人提供的資料會絕對保密及僅用作招聘用途。

西餐營運經理

主要職責：

• 全面負責餐廳日常營運與行政管理，確保高效順暢

• 分析市場趨勢，制定並執行營運策略與業務方案

• 監控成本、管理庫存，提升整體營利能力

• 培訓、指導及激勵團隊，提升服務品質與專業標準

• 建立並完善客戶意見處理流程，維護品牌聲譽

任職要求：

• 持有澳門居民身份證

• 大學或以上學歷，主修酒店管理、工商管理或相關專業

• 至少5年西式餐飲管理經驗，具團隊領導實績

• 具西式烘焙、食品研發或菜單設計經驗者優先考慮

• 精通粵語、普通話及英語，具良好溝通能力

• 具備應變力、責任心及客戶導向思維

申請方式：

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

餐飲 – 主任/部長(冰室)

工作職責：

• 管理餐廳人力調度(包括前台服務及樓面運作)，確保餐廳運作順暢；

• 協助上級安排日常營業事務、管理團隊成員的考勤情況及編排員工休假；

• 協助上級對團隊成員做好崗前培訓及考核工作；

• 處理客訴SOP等。

工作要求：

• 具中學或以上學歷；

• 具2年或以上相關工作經驗者優先。

※有意者請攜澳門身份證明正副本及近照兩張，親臨新口岸友誼大馬路1023號南方大廈二樓PV室佳景集團人力資源及行政部填表；亦可將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金郵寄至上址或電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

主廚 (葡式)

工作職責：

• 管理廚房的運作及行政事務，對新入職員工做好崗前培訓及考核工作；

• 領導團隊，指導廚師及監督菜式烹調方式，確保廚房運作順暢；

• 管理及維護出菜品質與順序；

• 更新與研發葡式料理菜單；

• 控制食材成本、採購及準備食材、訂制飲品計劃；

• 維持與確保冷凍庫及其工作場所的衛生及清潔達到既定標準。

工作要求：

• 年滿18歲，持有效澳門居民身份證；

• 高中畢業或以上；

• 能操流利廣東話及英語，略懂普通話；

• 具8年或以上相關工作經驗者優先；

• 工作地點位於氹仔區。

※有意者請攜澳門身份證明正副本及近照兩張，親臨新口岸友誼大馬路1023號南方大廈二樓PV室佳景集團人力資源及行政部填表；亦可將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金郵寄至上址或電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

服務經理

工作職責：

• 全面管理餐廰業務上之工作；

• 規劃餐廳前後台作業流程；

• 控制餐廳的經營成本及管理庫存；

• 培訓及指導員工的服務素質；

• 處理客訴SOP等。

工作要求：

• 年滿18歲，持有效澳門居民身份證；

• 高中畢業或以上；

• 具5年或以上相關工作經驗者優先；

• 能操流利廣東話及英語，略懂普通話；

• 工作地點位於氹仔區。

※有意者請攜澳門身份證明正副本及近照兩張，親臨新口岸友誼大馬路1023號南方大廈二樓PV室佳景集團人力資源及行政部填表；亦可將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金郵寄至上址或電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

餐飲 - 經理(日餐)

工作職責：

• 全面管理餐廰業務上之工作；

• 制定市場銷售目標及營運方案，制定及控制餐廳的經營成本、分析餐廳的財務報表及管理庫存；

• 指導及提升團隊成員的服務素質，確保團隊成員的工作質量及效率符合公司要求；

• 處理客訴SOP等。

工作要求：

• 具高中學歷或以上，主修酒店管理、工商管理、餐飲管理等學士學位者優先；

• 具3年或以上管理工作經驗者優先；

• 良好的中英文書寫和口語能力，熟悉MS Office電腦軟件操作；

• 精通成本控制、市場營銷和衛生管理；

• 邏輯思維清晰、具有良好溝通、組織及領導能力，擅長跨部門協調。

※有意者請攜澳門身份證明正副本及近照兩張，親臨新口岸友誼大馬路1023號南方大廈二樓PV室佳景集團人力資源及行政部填表；亦可將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金郵寄至上址或電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

餐飲 – 廚房主管 (冰室)

工作職責：

• 協助上級管理廚房的運作等；

• 管理及維護菜品質素與成本控制；

• 指導及提升團隊成員的菜式烹調方式，確保廚房運作順暢；

• 管理食材庫存、制定及有效控制食材成本，採購及準備食材、訂制飲品計劃，熟悉供應品的定價；

• 以HACCP的標準確保食品的安全，維持與確保廚房及冷凍庫的衛生達到既定標準。

工作要求：

• 具中學學歷或以上；

• 具2年或以上茶餐廳或類似場所的工作經驗，有餐飲管理者優先；

• 能操流利廣東話，懂基本英語更佳；

• 具基本MS Office電腦軟件操作知識。

※有意者請攜澳門身份證明正副本及近照兩張，親臨新口岸友誼大馬路1023號南方大廈二樓PV室佳景集團人力資源及行政部填表；亦可將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金郵寄至上址或電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

餐飲 – 廚師 (冰室)

工作職責：

• 準備及管理食材、根據上級要求烹調食物；

• 維護菜品質素與成本控制，確保廚房運作順暢；

• 維持與確保廚房及冷凍庫的衛生達到既定標準。

工作要求：

• 具中學學歷或以上；

• 具1年或以上茶餐廳或類似場所的工作經驗。

※有意者請攜澳門身份證明正副本及近照兩張，親臨新口岸友誼大馬路1023號南方大廈二樓PV室佳景集團人力資源及行政部填表；亦可將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金郵寄至上址或電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

(Yeng Kee Bakery) Retail Operations Manager(Based in Macau)

Job Responsibilities:

• Follow up the daily operations, implementation and promotion of each food retail shops and production factory

• Set goals and plan to implement the execution to accomplish various sales plans

• Set sales targets, profit analysis and personnel training

• Provide training and supervision to outlet staff

• Build up good relationships with customers

Job Requirements:

• Tertiary education or above

• Experience in managing 5 or above outlets

• Minimum 3 years of working experience with good communication skills are preferable

• Fluent in oral and written Chinese (Cantonese and Mandarin) and English and appropriate computer word processing skills

Interested parties please send CV, recent photo, academic & professional qualifications with expected salary to hr@futurebrightgroup.com.

For inquiries, please contact 853-28701166 for more information.

(Personal Data collected will be used for recruitment purposes only.)

(英記餅家) 佳英食品有限公司-研發員

要求：

• 精通中式、西式烘焙工藝，包括麵團發酵、餡料調配、烘烤温度控制及裝飾技術；

• 熟悉食品添加物、原料特性、加工技術、配方設計、感官評估、成本分析及小批量試產能力；

• 了解市場趨勢，能追踨潮流餅食流行口味，研發品符合手信定位的產品；

• 至少3年以上烘焙產品研發或生產經驗，熟悉餅食配方調整與創新；

• 對食品研發有熱情，有良好的團隊合作精神。

工作職責：

• 各類烘焙的研發工作，追踨市場趨勢，提出產品研發企劃；

• 按現有產品配方進行調整並優化，如風味、保質期調整等，並進行小批量試產與穩定性測試；

• 彙整研發資料，包括感官評與試食，記錄口感、香氣等數據，並依反饋調整配方至最佳狀態；

• 指導生產部門大量試產配方，配合監督量產問題，確保品質一致性與穩定性；

• 上班地點：澳門青洲巴士總站附近

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

佳景乾濕洗衣有限公司 – 文員

工作職責：

• 協助處理日常文書工作，包括整理及歸檔資料、製作報表等；

• 處理客戶交收單據、發票、支票及入數；

• 接聽電話，解答客戶的疑問，處理客戶的投訴等；

• 完成上級交代的其它工作。

工作要求：

• 具兩年或以上相關工作經驗；

• 具備中英文書寫能力，熟悉MS OFFICE；

• 具有相關會計培訓課程證書者優先考慮；

• 能獨立完成工作。

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

佳運食品有限公司 – 送貨司機(C牌)

要求：

• 持有重型貨車駕駛執照(C牌)

• 具一年或以上相關經驗

工作職責描述：

• 負責派送貨物

• 有跟車員，但須協助卸貨

• 上班地點：澳門青洲巴士總站附近

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com（請註明申請職位）。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

佳運食品有限公司 - 倉務員/送貨雜務員

工作職責：

• 負責倉庫出入貨記錄，包括乾貨倉及冷庫；

• 處理出入貨訂單，協助貨物進出、點收貨物、整理貨物及貨架等；

• 協助將貨物運送至其他門市或客戶

• 其它上級指派之工作。

工作要求：

• 高中畢業，持有效澳門居民身份證；

• 能操流利廣東話，略懂普通話；

• 具一年相關倉庫運作工作經驗；

• 刻苦耐勞，能獨立工作；

• 懂中英文輸入法及使用EXCEL優先；

• 上班地點：澳門青洲巴士總站附近。

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com（請註明申請職位）。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

胡椒廚房 - 清潔員

要求：

• 刻苦耐勞、勤奮；

• 具良好廣東話及普通話能力；

• 具有1年或以上相關工作經驗者優先；

• 澳門或路氹區上班。

工作職責：

• 洗碗，餐具及鐵板等；

• 店鋪內的清潔工作。

※有意者請將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

胡椒廚房 - 餐飲服務員

要求：

• 刻苦耐勞、勤奮、積極主動、談吐得體、有良好的溝通能力；

• 具良好廣東話及普通話能力；

• 具有1年或以上相關工作經驗者優先；

• 接受落場更安排；

• 澳門或路氹區上班。

工作職責：

• 需要落單、傳菜、收拾及清洗餐具；

• 店鋪內的清潔工作。

※有意者請將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

兼職飯堂清潔員（時薪MOP50）

工作職責：

• 於飯堂內負責分、派餐及基本餐具、飯堂環境清潔

工作要求：

• 年滿18歲，持有效澳門居民身份證

• 刻苦耐勞，足夠的勞動力和體能

• 上班時間：10:00-19:00或11:00-20:00(上班地點：澳門國際機場)

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com（請註明申請職位）。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

廚師(中央廚房-中餐/西餐/烘焙)

工作職責：

• 負責廚房的食材準備，包括清洗、醃製、加工、烹調；

• 烘焙相關，包括製作麵糰或麵糊，並進行發酵、整形、包餡、烘烤等。

工作要求：

• 年滿18歲，持有效澳門居民身份證；

• 高中畢業或以上；

• 刻苦耐勞，能獨立工作；

• 能操流利廣東話，略懂普通話；

• 具3年或以上相關工作經驗者優先；

• 上班地點：澳門青洲巴士總站附近

※有意者請將個人履歷、身份證副本、學歷證明副本及要求薪金電郵至：hr@futurebrightgroup.com（請註明申請職位）。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

CROWNE PLAZA MACAU 澳門皇冠假日酒店招聘

Executive Office 行政辦公室

• Hotel Manager (Coloane) 酒店經理(路環地區)

Food & Beverage 餐飲部

• Western Master Chef 西餐廚師長

• Food & Beverage Service Team Leader 餐飲服務主管

• Part-time Banquet Waiter (Macau/Coloane) 兼職宴會服務員(澳門/路環地區) (時薪高達$60)

Front Office 前廳部

• Front Desk Supervisor 前台主管

• Guest Service Agent 前台服務員

• Operator 接線生

Engineering 工程部

• Technician 工程技工

How do I deliver this?

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG® hotels

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests 

• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay

• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs

• True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner

There’s so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer:

We’ll reward all your hard work with a great salary and benefits – including a uniform, great room discount and superb training. 

Join us and you’ll become part of the family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit https://careers.ihg.com/en/ to find out more about us.

現誠邀本澳居民申請以上職位，有意者可將個人履歷、近照和薪金要求電郵至：careers@crowneplazamacau.com 申請者所提供之個人資料將絕對保密及僅作招聘用途，如有疑問請致電：（853）8590 8066

Interested parties, please send the resume to careers@crowneplazamacau.com

For enquiries, please contact us at（853）8590 8066. The positions are applicable for Macao residents only. All information provided will be kept strictly confidential and information will be used for the purpose of processing your application or other employment related matters.

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APPLY NOW 快速預約面試：

IKEA 宜家家居澳門招聘

你將會愛上宜家家居

我們是一群務實坦誠、熱愛家居布置的人，來自世界各地，背景各有不同，但卻有同一個目標：為大眾締造更美好的生活。我們以共同的價值觀實踐目標。這些價值觀是我們工作的基礎，也是共融關愛、開明坦誠文化的基石。我們提倡團隊文化，熱誠樂觀，歡迎與我們態度及價值觀相同的人才加入。

To know more about IKEA, please visit our company website at http://www.IKEA.com.hk/jobs

職位空缺 Job Openings:

兼職餐飲部助理

這會是你嗎?

• 你成熟主動及擁有良好顧客服務態度，以客為先

• 你重視團隊合作

• 你對製作美食充滿熱誠

• 你擁有中三或以上學歷

• 歡迎對零售及飲食業充滿熱誠的你加入我們

你的日常工作

• 為顧客介紹及提供令人無法抗拒的宜家家居美食，確保顧客用餐愉快

• 解答與餐單相關的問題並為顧客提出建議

• 按宜家家居的食品安全及衛生標準，協助準備食材及製作食物

• 為餐廳/美食站補充餐具物資以及維持樓面整潔，確保顧客於舒適整潔的環境下用餐

我們團隊的使命

• 我們團隊致力於創造愉快、方便、成功的購物體驗

• 提供令人無法抗拒的宜家家居美食，並確保顧客於整潔的環境下愉快地用餐

Part Time Communication & Interior Design Helper

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

• You are able to use commercial and visual competence through a keen eye for aesthetics to capitalise on short and long term business opportunities.

• You have a passion for about home furnishing, design and how people live at home

• You are able to explain concepts verbally and visual interpretation

• You are able to prioritize and organize your work to make the most efficient use of available time and meet agreed deadlines

• You are able to work in a fast retail environment

• You are enthusiastic with working in a team

• You have good command of both written and spoken English and Chinese

• You have proficient computer skills and experience of using graphic design software (eg. Adobe Creative Suite) and production tools (eg printers, pre-press production and print techniques)

• You are a degree or diploma holders in graphic communication design, media and typography or other related discipline

• You are experienced in working with graphic design in an advertising agency or retail design studio

WHAT YOU WILL BE DOING DAY TO DAY

• Use graphic communication competence to strengthen the uniqueness and consistency of the IKEA identity in store communication by applying the principles of IKEA visual and verbal identity

• Actively contribute to the department action plan with initiatives that will grow the business, support long-term profitability and execute the agreed plans in close co-operation with other functions

• Plan, implement and evaluate store communication to ensure that it conveys the benefits of the IKEA Concept as well as completes and enhances range presentation

• Actively contribute to the development, implementation and evaluation of the store communication strategies that support a convenient shopping experience

• Act quickly to exploit commercial opportunities and understand the impact of the actions on the financial results

• Secure visual balance and consistency, quality and simplicity, cost-efficiency and sustainability in producing and implementing store communication

• Stay up to date with knowledge about home furnishing, communication and retail design trends to follow creative directions that inspire and surprise store visitors

TOGETHER AS A TEAM

To inspire and surprise visitors by presenting and communicating the IKEA home furnishing offer with strong visual impressions that exceed visitors’ expectations.

兼職銷售助理 Part Time Sales Co-worker

WHY YOU WILL LOVE US

We’re a diverse group of down-to-earth, straightforward people with a passion for home furnishing. We come from all over the world, but we share an inspiring vision: “to create a better everyday life for the many people”. How we realize this vision is based on our shared humanistic values. These values guide our work and build our inclusive, open and honest culture. It’s all based on a spirit of togetherness and enthusiasm. We work hard, but we have fun doing it. We’re always looking for people who share our positive attitude and values.

WHY WE WILL LOVE YOU

• With a business mind and are result-driven with a customer-focus mindset

• Experienced in actively selling through understanding customers and their needs

• Experienced in working in a customer-oriented (service or retail) industry

• Experienced in working in a fast-paced environment

• Open to change/highly flexible

• Able to work together as a team

• Able to make quick decisions and take personal initiatives, often with a high sense of urgency

• Able to prioritize and organize your own work to make efficient use of the time available

• Able to communicate in English

WHAT YOU WILL BE DOING DAY TO DAY

• Provide a pleasant customer shopping experience

• Responsible for ensuring the shop is in an excellent shape as new and fully stocked

• Responsible for the shop goals and ensure the action plan is in place and communicated clearly, with follow-up actions

• Create a high level of knowledge about the product features and benefits, and share this with customers and your team

• Be proactive in finding opportunities and acting on them to maximize sales through understanding customers and the Macau market and keeping an eye on the competition

• Act quickly on commercial opportunities by changing availability of products and revising customer feedback

• Actively conduct sales steering towards the IKEA service products in order to maximize sales and long term profitability

• Execute meaningful actions that are based on the outcome of a key performance indicator analysis at shopkeeper level

• Actively promote the IKEA social and environmental commitment and work with your team to understand how together you can contribute to sustainability

TOGETHER AS A TEAM

• To achieve an enjoyable, convenient and successful shopping and buying experience that leads to increased sales and sustained long-term profitability

COMPENSATION PACKAGE

• 44 work hours per week, Annual Fixed Bonus, Sales Incentive Scheme, 12 to 18 Days Paid Annual Leave, Public Holiday, Paid Marriage Leave, 14 Weeks Maternity Leave and 5 Days Paternity Leave, Medical Coverage, Staff Discount, Healthily Staff Meal, Excellent Career Path, Multinational Working Environment

申請方式：

有意者請將履歷電郵至 imacauhr@ikea.com.hk。如有任何查詢，歡迎致電 6262 1270

申請者提供之資料絕對保密，申請人之資料只供牛奶公司集團附屬機構或授權之代理人作招聘及甄選用途。招聘過程完 畢後，申請資料將被保留二十四個月作參考之用。本公司已備有一份「私隱政策聲明」，閣下如有需要可瀏覽公司網頁或 以書面形式向人力資源部索取有關資料。申請人如在遞交申請表後六星期內仍未接獲通知約見，其有關申請將被存檔， 以作日後同類型職位空缺考慮之用。