The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor.
Giorgio Armani Macau Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team of Giorgio Armani, Emporio Armani, EA7 and A/X Armani Exchange.
Assistant Store Manager 助理店舖經理
Responsibilities:
Manage day-to-day store operation to ensure compliance on brand policies & image and maximize store efficiency
Actively drive store sales and contribute profitability by implementing necessary action plans and brand strategies
Improve quality of sales by focusing various store KPIs and customer experience
Provide feedback on merchandises and customer behaviours to ensure sufficient stock level and right merchandises are in store
Work closely with visual merchandising team to make sure all store images are aligned with company policies
Provide various reports and analysis for management review
Ensure store team is equipped with product knowledge and selling techniques, and aware of company policies and procedures
Provide training and coaching to team members in order to cultivate continuous learning environment
Cascade company communications to all members of the store team
Monitor store customer database to retain loyal customers as well as to explore new clients
Act as an ambassador in serving VIPs and regular customers especially during store events
Requirements:
Minimum 5 years solid sales experience in luxury retail industry, with at least 3 years at supervisory level. Prior experience in being “Store In-Charge” is an advantage.
Excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess talent
Excellent communication, customer service and interpersonal skills
Proven ability to increase sales and profitability
Strong background in clientelling
Technical proficiency with SAP and POS systems
Good command spoken and written of English and Chinese
Candidates in current position of “Store Supervisor” are welcome to apply who already equipped with professional experience in store & people management, and look for further career development.
Please send your job application and full resume to us via :
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Assist in all rounded human resources function including but not limited to recruitment and selection, payroll, compensation and benefits and etc.
Handle benefits administration which includes but not limited to answering staff enquiries on pension, insurances, leave Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Providing assistance for new hire, staff orientation and exit interview process
Maintaining accurate employee data record, leave record, training document and record, and organization chart
Admin work (airport permit application & renewal, uniforms inventory etc.)
Maintaining employee files and the HR filing system
Create and implement employee retention initiatives included design staff recreation program
Undertake other jobs assigned by superior(s) from time to time
Job Requirements:
Diploma or above in Human Resources Management or equivalent
Minimum 2 years’ experience in HR field
Proficient in MS Office including Word, Excel and PowerPoint and Chinese word
Responsible, independent and self-motivated and good time management
Able to work under pressure
Well organized, detail oriented and hard-working
Detail-minded, well organized with a strong analytical mind, positive and proactive
Excellent time management, able to prioritize tasks, and work under pressure
Strong in communication and interpersonal skills
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
We are a Macau-based Event & Marketing company which provide a wide range of services to our clients including show management, grand opening, gala dinner, exhibition, conference and other sorts of event. We are now seeking high-caliber candidates to join our team:
Administration Executive (Ref. No: #0015)
Responsibilities:
Responsible for general clerical and administrative duties
Prepare contract bidding document for assigned projects
Maintain an updated filing system and ensure the confidentiality and security of records, files and information
Assist in budget coordination and handle simple accounting tasks
Requirements:
Bachelor Degree with at least 2 years working experience in administrative positions
Good communications and analyzes skills
Able to work independently and under pressure
Well-organized, mature and responsible
Excellent written and oral communication skill in English and Chinese; good command in Putonghua would be an advantage
Well-versed in computer skills (Word & Excel is a must)
Application:
Interested candidates, kindly send your recent photo and resume with expected salary via email: hr@global.com.mo .
Applications are now invited for the following position in MIM:
Executive Officer (Professional Qualification Training & Continuing Education Centre)
Qualifications:
University graduate from management, MICE or related discipline
Customer service and details oriented
Sense of project ownership
Outstanding interpersonal & communication skills
Able to work independently and under pressure
Experience in training and/or project execution is preferred
Good command of Written and spoken English and Chinese, proficient in Mandarin
Portuguese speakers are highly preferred
Familiar with Microsoft Office and social media platforms, e.g. Facebook, Instagram, WeChat, etc.
Occasional travel to Greater Bay Area is required
3 years of concrete working experience on event organizing and production
Immediately available and able to be an emcee are highly preferred
Interested parties please apply with full resume and expected salary to hr@mma.org.mo.
Applications are now invited for the following position in MMA:
Secretary General
Qualifications:
University graduate in Communications, Event Management, Public Relations
or related disciplines
Minimum of 8 years of relevant experience in association and event management, with over 5 years in a managerial role
Familiarity with regulations in Macau
Strong interpersonal and communication skills, with the ability to work effectively in a team within an association
Detail-oriented, proactive, and organized, with excellent multitasking abilities
Responsible, well organized, and independent
Proficient in written and spoken English and Chinese
Strong writing, editing, proofreading, communication and coordination skills
Self-motivated team player, capable of working independently and under pressure
Duties and Responsibilities:
Perform tasks in accordance with the association’s objectives and report to the Council Chairman regarding the planning, organizing and implementation of all related issues
Liaise with association Board Members
Manage budgeting for various funding sources
Formulate the annual plan, financial plans and reports; organize regular meetings for the Association
Monitor all division tasks in the association
Plan and Organize all association related events and activities, monitor all Committee Work and club activities
Assist in Marketing and promotion of all association activities
Represent the association at events hosted by other associations or corporate activities.
Perform other duties as assigned by the Council Chairman, the President of the Board of Directors, and other senior management.
Interested parties please apply with full resume and expected salary to hr@mma.org.mo
Applications are now invited for the following position in MMA:
This position will assist Marketing Manager to undertake day-to-day marketing activities update and implement the marketing strategies and plan. They are responsible for preparing an innovative and quality marketing plan and exploring any business opportunity to achieve company’s objectives.
Job Responsibilities:
To assist marketing manager on implementing and monitoring all marketing activities for principals business.
To evaluate performance against goals and identify areas for improvement to the supervisor.
To ensure the sales budget to be achieved with approved budget.
To follow up long and short terms marketing strategies, plans and programs.
To have good rapport with assigned principals.
To keep abreast of overall market requirements and particulars in major sales efforts when desirable.
To develop detailing pieces, brand name reminders, educational leaflets when necessary.
To organize local scientific seminar, speaker programs or educational talk when necessary.
Assist with ad hoc projects and assignments.
Qualifications & Experience:
Territory education or above in Business Administration, Marketing or related discipline.
At least 3 years’ experience in Sales and Marketing sector.
Solid experience in key account management and marketing communication.
Good command of both spoken and written English and Chinese.
Competencies:
Good team player who collaborate with internal and external parties.
Solid and strong communication skills and interpersonal skills.
Proactive, independent and details-minded.
Able to express ideas in clear and concise manner.
Proven people management and leadership skills.
Good analytical skill and sensible to data.
Note: This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by his/her superior or the management.
Sales Executive (營業主任)
Core Competencies:
Sales Planning and Organizing
Leveraging Business, Industry & Technical Knowledge
Communicating with Impact
Driving Results
Cultivating Internal & External Relationships
核心能力:
銷售規劃與組織能力
善用商業、行業及專業技術知識
具影響力的溝通能力
推動成果
建立內外部人際關係
Responsibilities:
Develop professional business relationships with key decision makers and key prescribers to ensure individual and team sales target are reached.
Raise market awareness and deliver the sales messages. Focus on developing each account to its fullest potential with both face to face and virtual connections.
Identify customers’ unmet needs and convert them to opportunities with sales tactics.
Collaborate with Sales Manager to develop and implement territory plan and key account plans.
Contribute to Sales Teams and collaborate with key stakeholders to agree on key account plan objectives and responsibilities.
Identify and gather competitive information to keep ahead of the competition.
Follow through on customer commitments and requests in a timely fashion.
Continuously develop and improve product knowledge, communication and selling skills through self-learning and active participation in agreed training programs
職責:
與關鍵決策者和主要處方者建立專業的商業關係,確保達成個人及團隊銷售目標。
提升市場知名度並傳遞銷售信息,專注於通過面對面及虛擬方式,將每個客戶開發至最大潛力。
發掘客戶未滿足的需求,並運用銷售策略將其轉化為商機。
與銷售經理合作制定及執行區域計劃和重點客戶計劃。
參與銷售團隊合作和與主要持份者合作,共同制定重點客戶計劃的目標及責任分工。
識別並收集競爭情報,保持領先競爭對手。
及時跟進客戶承諾及要求。
透過自學及積極參與既定培訓課程,持續提升產品知識、溝通技巧及銷售技能。
Requirements:
At least 4 years of Sales field, preferrable FMCG / Pharmaceutical industry
Presentable and strong communication skills for customer relationship
Tertiary educated in any disciplines
Macau market knowledge Preferred
Good command of Cantonese, Mandarin and English
Macau ID holder only
Candidate with less experience may consider as Sales Representative
要求:
至少4年銷售經驗,快速消費品(FMCG)或製藥行業經驗優先
外表端莊、具備出色的溝通技巧以建立客戶關係
大專或以上學歷,任何學科均可
具備澳門市場知識優先
流利的粵語、普通話和英語
必須持有澳門居民身份證持有人
經驗較少的候選人可考慮擔任銷售代表
We offer competitive remuneration package to the right candidates. Interested parties please apply with full resume stating present and expected salary to
Personal data collected will be treated in strict confidence and only be used for recruitment purpose. Only shortlisted candidates will be notified.
Merchandiser商品陳列專員
Responsibilities
Visit designated key retail outlets according to the assigned call plan
Perform merchandising tasks and collect market intelligence during each visit
Ensure on-shelf products are clean, organized, and aligned with display standards
Check inventory levels and report any expired goods or excessive stock
Conduct price checks for both in-house brands and competitors
Monitor promotional execution at store level, including: POSM placement, Product shelf status, Inventory availability
Collect relevant market intelligence
Prepare follow-up reports on promotion execution, included but not limited to visual documentation (e.g., photos of POSM placement, shelf status, inventory levels)
Support special projects and tasks as assigned by the Sales Manager
職責:
按照指定的拜訪計劃,定期走訪指定的重點零售店舖
在每次拜訪時執行陳列工作,並收集市場情報
確保貨架上的產品整潔、有序,並符合陳列標準
檢查庫存水平,報告任何過期產品或過量庫存情況
進行價格核查,包括自有品牌及競爭對手產品
監控店內促銷活動執行情況,包括但不限於店內宣傳物料(POSM)擺放、產品貨架狀況、庫存可用性
收集相關市場情報
撰寫促銷執行跟進報告(包括但不限於視覺文件,例如POSM擺放、貨架狀況、庫存水平的照片)
協助銷售經理指派的特別項目及其他任務
Requirements
1–2 years of relevant experience in merchandising or retail operations
Pleasant personality with strong communication and interpersonal skills
Form 5 education level or above
要求:
1–2年商品陳列或零售營運相關經驗
性格親切,具備良好的溝通及人際交往能力
中五或以上學歷
Sales Representative (營業代表)
Core Competencies:
Sales Planning and Organizing
Leveraging Business, Industry & Technical Knowledge
Communicating with Impact
Driving Results
Cultivating Internal & External Relationships
核心能力:
銷售規劃與組織能力
善用商業、行業及專業技術知識
具影響力的溝通能力
推動成果
建立內外部人際關係
Responsibilities:
Develop professional business relationships with key decision makers and key prescribers to ensure individual and team sales target are reached.
Raise market awareness and deliver the sales messages. Focus on developing each account to its fullest potential with both face to face and virtual connections.
Identify customers’ unmet needs and convert them to opportunities with sales tactics.
Collaborate with Sales Manager to develop and implement territory plan and key account plans.
Contribute to Sales Teams and collaborate with key stakeholders to agree on key account plan objectives and responsibilities.
Identify and gather competitive information to keep ahead of the competition.
Follow through on customer commitments and requests in a timely fashion.
Continuously develop and improve product knowledge, communication and selling skills through self-learning and active participation in agreed training programs
職責:
與關鍵決策者和主要處方者建立專業的商業關係,確保達成個人及團隊銷售目標。
提升市場知名度並傳遞銷售信息,專注於通過面對面及虛擬方式,將每個客戶開發至最大潛力。
發掘客戶未滿足的需求,並運用銷售策略將其轉化為商機。
與銷售經理合作制定及執行區域計劃和重點客戶計劃。
參與銷售團隊合作和與主要持份者合作,共同制定重點客戶計劃的目標及責任分工。
識別並收集競爭情報,保持領先競爭對手。
及時跟進客戶承諾及要求。
透過自學及積極參與既定培訓課程,持續提升產品知識、溝通技巧及銷售技能。
Requirements:
At least 2 years of Sales field, preferrable FMCG / Pharmaceutical industry
Presentable and strong communication skills for customer relationship
Tertiary educated in any disciplines
Macau market knowledge Preferred
Good command of Cantonese, Mandarin and English
Macau ID holder only
Candidate with more experience may consider as Sales executive
要求:
至少2年銷售經驗,快速消費品(FMCG)或製藥行業經驗優先
外表端莊、具備出色的溝通技巧以建立客戶關係
大專或以上學歷,任何學科均可
具備澳門市場知識優先
會說流利的粵語、普通話和英語
必須持有澳門居民身份證持有人
經驗較豐富的候選人可考慮擔任銷售主管
We offer competitive remuneration package to the right candidates. Interested parties please apply with full resume stating present and expected salary to