BCM Bank 澳門商業銀行招聘

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Branch Management

• Branch Operations Officer

• Assistant Relationship Manager

• Senior Teller / Teller

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Commercial Banking

• Assistant Relationship Manager

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Compliance Office

• Deputy Manager

• Senior Officer

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Credit Approval

• Manager

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Customer Information Maintenance

• Senior Officer

• Clerk

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Information Technology

• Head of Information Technology

• Senior Manager / Manager – Application Development Team

• Senior Manager – System Support & Security Team

• IT System operator – System Operation Team

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Internal Audit

• Manager

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Retail VIP Banking

• Senior Relationship Manager

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Risk Management and Control

• Deputy Manager

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Strategic Planning, Marketing and Corporate Communications

• Product & Marketing Team / Senior Officer

• Marketing & Customer Experience / Senior Officer

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(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)

FOUR STAR COMPANY LIMITED 科達有限公司澳門招聘

We are member of Dah Chong Hong Holdings Hong Kong, is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, Four Star partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for 500 brands into hospitals, pharmacies and specialty stores in Macau. To cope with our swift business growth, we would like to invite high caliber individual to fill the following positions.

跟單文員

工作範圍

• 協助銷售團隊處理銷售訂單、報價、客戶諮詢，以及招標文件的準備與提交

• 為銷售團隊提供物流及行政支援，跟進各項文件處理、開立發票等事宜

• 與銷售、倉儲等各部門溝通協調，確保訂單能及時交付

• 協助處理臨時性專案及任務

工作要求

• 大學學歷，持有工商管理或相關領域之學士學位

• 至少一年相關工作經驗

• 精通英語、國語和粵語

• 溝通能力強、積極主動，具備良好的團隊合作精神

• 熟練使用微軟辦公室軟體及文字處理軟體（英文及中文）

• 有操作採購系統為佳

• 具備資深工作經驗者可指派具競爭力的職級與薪酬福利

• 可立即到崗者優先考慮

Junior Business Analyst / Application Support

Responsibilities

• Analyze and document new business requirements and identify problem areas of systems

• Perform UAT before system enhancement or new application implementation

• Provide end-user training on a regular basis

• Provide day-to-day support on business applications

• Liaise with internal IT teams to resolve issues related to above

• Perform ad hoc project assigned

Requirements

• Degree holder in Computer Science / Information Technology or related disciplines

• Familiar with Distribution and Finance business process is an added advantage

• Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable

• A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics

• Fast learner with ability to work under pressure

• Responsible, initiative, proactive and able to work independently

• Proficiency in both written and spoken English, Cantonese and Mandarin

初級業務分析師 / 應用系統支援

職責

• 分析並記錄新的業務需求，識別系統中的問題區域

• 在系統升級或新應用實施前執行用戶驗收測試（UAT）

• 定期提供終端用戶培訓

• 提供業務應用的日常支援

• 與內部IT團隊協調解決相關問題

• 執行指派的其他臨時項目

要求

• 計算機科學 / 信息技術或相關學科的學位持有者

• 熟悉分銷和財務業務流程者優先考慮

• 熟悉SQL語言心

• 有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先

• 良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵

• 學習能力強，能在壓力下工作

• 負責任、主動、積極並能獨立工作

• 精通英語、粵語和普通話的書寫和口語

外勤助理

工作範圍

• 外出前往政府部門、銀行及合作單位遞交及領取文件。

• 非外出時需協助處理辦公室簡單事務，如資料整理、掃描及文件歸檔工作。

工作要求

• 中學程度

• 至少1年外勤前往政府部門、銀行工作經驗

• 必須持有重型電單車牌

• 熟悉澳門街道

• 良好的溝通能力、有責任心、刻苦耐勞及無不良嗜好

Senior Sales Representative - Pharmaceutical

Responsibilities

• Formulate and execute territory and account plans to achieve and exceed sales and profitability targets.

• Establish, strengthen and maintain relationships with key stakeholders and decision makers in hospitals, clinics and pharmacies.

• Provide field coaching, guidance and support to junior representatives in relation to call planning, product messaging and sales execution.

• Deliver in depth product presentations and respond to more complex clinical and commercial enquiries from healthcare professionals.

• Lead or coordinate the implementation of marketing programs, new product launches and other strategic initiatives.

• Review and analyse sales data and market trends, prepare regular performance reports and recommend appropriate action plans.

Requirements

• Bachelor’s degree in Pharmacy or science related discipline.

• Approximately 3–6 years of proven pharmaceutical sales experience, ideally with exposure to hospital.

• Demonstrated track record of achieving or surpassing sales targets.

• Strong negotiation, presentation and relationship building skills, with a high level of professional maturity.

• Capability to coach and support junior staff and to manage cross functional coordination.

• Excellent command of spoken and written Chinese (both Cantonese and Mandarin) and English;

• Proficiency in Microsoft Office and familiarity with CRM or sales reporting systems.

店務員

工作範圍

• 負責產品銷售業務；

• 為顧客跟進產品之售後服務等工作；

• 工作地點：鏡湖馬路威達儀器

工作要求

• 中學或以上程度；

• 最少2年或以上銷售醫療器材和產品的相關工作；

• 具收銀工作經驗；

• 熱誠有禮，具責任感；

• 良好溝通及銷售技巧；

• 懂電腦操作優先考慮。

醫療儀器維修員

工作內容

• 負責醫療儀器設備之安裝、提供售後服務及定期之維修保養工作、或緊急維修等

• 需要外勤工作

工作要求

• 具備電子技術或相關證書課程

• 具2年醫療儀器設備維修或相關

電腦技術員

職責

• 為辦公室、倉庫及店舖提供電腦資訊科技支援服務及項目實施。

• 提供 ERP、BI、應用系統、系統集成、報告系統、移動應用程式和 POS 系統的用戶支援。

• 收集和理解業務需求，實施應用軟件和報告的開發和測試。專案及廠商管理。

• 與內部和區域 IT 團隊成員及供應商緊密合作。

• 處理用戶查詢和提供系統培訓。

工作要求

• 資訊科技或相關學科的文憑或學位資格。

• 2 年 IT 業相關工作經驗，在 ERP應用程式支援方面。

• 熟悉軟體應用程式。

• 有 POS 系統和零售行業經驗者優先。

• 良好的分析、解決問題和溝通技巧。

• 精通中文（廣東話和普通話）和英文的書寫和口語。

業務員

職責

• 負責醫療器械的銷售，包括開發、聯繫國內外客戶，促成業務的達成、回款等

• 完善客戶管理，定期地做市場分析，回饋客戶情況；

• 開發新客戶；

• 與客戶進行日常的業務溝通往來，維護客戶關係；

• 根據客戶需求，對產品進行報價；

• 及時回應客戶的意見、報價、訂單處理，以及產品的售後服務等；

工作要求

• 本科或以上程度，具醫療相關專業優先考慮；

• 能操流利英語、具大學英語四級或以上(需提供相關證明的正本核實) ；

• 至少1年或以上銷售服務經驗；

• 具藥理學/醫療知識優先考慮；

Medical Representative - Pharmaceuticals

Responsibilities

• Generate sales revenue through active promotion of pharmaceutical products and oversee the entire order fulfilment process from initial placement to successful delivery

• Deliver detailed product presentations and technical information to healthcare professionals and clients to drive market share growth through targeted sales strategies and tactical planning

• Actively develop new business prospects by engaging key accounts, healthcare professionals, and strategic partners while nurturing long-term relationships with existing client bases

• Partner effectively with marketing teams to implement client-focused initiatives and continuously improve service delivery standards

Requirements

• Bachelor's degree in Life Sciences, or related scientific discipline (mandatory)

• Previous pharmaceutical sales experience preferred but not essential

• Strong sales acumen with excellent negotiation and communication skills

• Exceptional interpersonal abilities with proven coordination and teamwork capabilities

• Ability to thrive in a fast-paced, target-driven environment

• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)

• Fluency in both English and Chinese (written and verbal)

• Fresh graduates are welcomed

Sales Representative – Pharmaceuticals (Trade)

Responsibilities

• Actively promote products to Clinics, pharmacies, hospitals, etc.

• Conduct regular visits to Key accounts, engaging with pharmacy owners, and staff to promote products and close sales.

• Follow up on customer orders and ensure high-quality service throughout the sales process.

• Collect and provide market intelligence, including customer feedback and competitor activities, to support business strategies.

• Identify potential business opportunities, expand the client base, and develop new accounts to achieve sales targets.

Requirements

·       Bachelor’s degree in science discipline or equivalent

• More than 1 year of solid sales experience, preferably with field sales experience and a proven track record in achieving sales targets.

• Strong interpersonal and communication skills, with the ability to build relationships with clients and handle objections confidently.

• Presentable, independent, proactive, hardworking, and able to work under pressure in a challenging sales environment.

• Solid sales experience in pharmaceutical industry is highly preferred

Assistant Manager - Service Engineering

Responsibilities

• Responsible for reviewing the service quality with engineers

• Provide guidance, support and supervision to engineers in customer service and routine maintenance and emergency repairs on medical equipment.

• Maintain good client relationships through conducting regular visits, preparing regular/ad-hoc reports as requested; and responding to client’s enquires in a prompt and professional manner. 

• Prepare tender documents, conduct tender analysis/interview and monitor contractor’s work performance

• Monitor work progress and maintain an orderly workflow according to priorities, ensure on time completion

• Keep accurate maintenance service and project records and document customer service actions and discussions

• Participate into assigned projects as a project Leader and/or project team member

Requirements

• University degree in Electronics/Electrical/Biomedical engineering or relevant disciplines

• More than 5 years’ service execution experience in medical device

• Provide guidance, support and supervision to engineers in customer service and routine maintenance and emergency repairs

• Exercises tendering, contract administration

• Self-motivated and mature, able to work in a diverse environment

• Advanced troubleshooting and multi-tasking skills

• Customer service orientation and strong client-facing and communication skills

• Good communication skills, in both spoken and written, in English, Cantonese and Chinese

Senior Assistant/ Assistant- Client Services

Responsibilities

• Support sales team on handing sales orders, quotation, customer enquiries, tender preparation and submission to clients

• Provide logistics & administrative support to the sales team, follow up the general documentary, billing etc.

• Communicate with different departments including sales and warehouse to ensure the orders are delivered in timely manner

• Assist with ad hoc projects and assignments

• Candidates with less experience may be considered for a junior position

Requirements

• Bachelor’s degree holder in Business Administration, or a related field

• Minimum 3 years of experience in client servicing or administrative support

• Experience in handling tender submissions

• Proficient in English, Mandarin, and Cantonese

• Satisfactory communication and coordination skills with a client-centric mindset

• Skilled in Microsoft Office and capable of typing in both English and Chinese

• Positive, collaborative, and service-oriented attitude

• Immediate availability is highly preferred

Sales Manager – Pharmaceuticals

Responsibilities

• Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives

• Provide Key account/hospital network support, market access support, including referral networks

• Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors

• Achieve agreed contact, coverage and frequency targets through various communication channels

• Ensure customer satisfaction and best in class customer relationship

• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.

• Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.

• Provide input into effective use of promotional funds and territory sales forecasting. 

Qualifications

• Degree holder in Pharmacy or science related discipline.

• Minimum 6 years' proven sales experience within Pharmacy industry with at least 3 years' management experience; experience in Macau healthcare industry will be advantages.

• Proficiency in written and spoken English, Cantonese and Mandarin.

• Sensitive to market trend/ practice of pharmaceutical industry.

• Good time management, communication skills and negotiation skills.

• Demonstration of strong team-working, especially in a matrix environment.

• Good Persuasive ability and planning & organizing skills.

• Sales Force management experience is essential.

• Candidate with more experience may be considered as Assistant Manager.

Assistant Manager - Client Services 

Role Summary

To supervise a team of client services representatives to ensure client satisfaction with an organization's product or service. It is responsible to direct and control the processing and orders fulfilment, fielding customer inquiries, and resolving customer complaints. And also streamline business operations, provide product training to client services, discuss technical aspects about a product. Besides, to work with logistics, transportation, sales, and other departments for coordination purposes.

Key Responsibilities

• Interact with clients and build relationships with them while ensuring their needs are being met

• Serve as a key service point for major client account

• Oversee a team of customer service assistants and ensure they are providing exceptional client experience

• Mastermind creative ways to deliver an exceptional client experience

• Develop and oversee the implementation of client service protocols

• Resolve complex client problems or disputes in a professional manner

• Coach and support team members to help them meet departmental goals

• Keep records and documentation of client interactions for training purposes

• Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement

• Prepare statistical reports and performance summaries for management review

• Liaise and coordinate with different internal departments on resolving customer's cases and complaints in a logical and professional manner

• Perform ad hoc project as required.

Qualifications

• Degree holder in business related discipline

• Minimum 5 years relevant experience in customer service and over 3 years in managerial role of call center function

• Customer service oriented and good problem/complaint handling skills

• Relevant experience in the Healthcare / Pharmaceutical industry is preferred

• Strong knowledge on ERP system is an asset

• Fluent in Cantonese, English and Putonghua

Junior Business Analyst / Application Support
初級業務分析師 / 應用系統支援

Responsibilities

• Analyze and document new business requirements and identify problem areas of systems

• Perform UAT before system enhancement or new application implementation

• Provide end-user training on a regular basis

• Provide day-to-day support on business applications

• Liaise with internal IT teams to resolve issues related to above

• Perform ad hoc project assigned 

Requirements

• Degree holder in Computer Science / Information Technology or related disciplines

• Familiar with Distribution and Finance business process is an added advantage

• Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable

• A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics

• Fast learner with ability to work under pressure

• Responsible, initiative, proactive and able to work independently

• Proficiency in both written and spoken English, Cantonese and Mandarin

職責

• 分析並記錄新的業務需求，識別系統中的問題區域

• 在系統升級或新應用實施前執行用戶驗收測試（UAT）

• 定期提供終端用戶培訓

• 提供業務應用的日常支援

• 與內部IT團隊協調解決相關問題

• 執行指派的其他臨時項目

要求

• 計算機科學 / 信息技術或相關學科的學位持有者

• 熟悉分銷和財務業務流程者優先考慮

• 熟悉SQL語言心

• 有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先

• 良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵

• 學習能力強，能在壓力下工作

• 負責任、主動、積極並能獨立工作

• 精通英語、粵語和普通話的書寫和口語

申請方式 Application:

We offer attractive package to the right candidates including discretionary bonus, pension fund, medical benefit, and life insurance. 我們為合適的候選人提供有吸引力的套餐，包括酌情花紅、養老基金、醫療福利和人壽保險。

Interested parties please send full resume with recent photo and expected salary to recruitment@fourstar.com.mo or call 2876 1122 for details. 有意者請將完整簡歷連同近照及期望薪資發送至 recruitment@fourstar.com.mo 或致電 2876 1122 了解詳情。

Personal data collected will be used for recruitment related purposes only
申請人所提供之個人資料絕對保密及只作招聘用途

Banco Delta Asia S.A. 滙業銀行股份有限公司澳門招聘

滙業銀行 (前身為澳門恆生銀行) 於1935年在澳門成立，是滙業財經集團的旗艦公司，迄今已有90年歷史。時至今日，滙業銀行已發展成為一家現代化的綜合金融機構，核心業務涵蓋投資銀行與私人銀行服，並輔以商業銀行及全面的產險與壽險業務，持續為澳門社區及中小企業提供專業的金融方案。

滙業財經集團亦在香港設立公司，專營證券買賣、財富管理及保險銷售，更在廣州設有諮詢公司，致力為中國大陸和港澳地區的企業及個人客戶，提供全方位的優質金融服務。

滙業銀行秉承「以人為本」的經營理念，視每位員工為重要資產，我們致力營造關愛員工的企業文化，提供充滿活力的工作環境，卓越的職業發展機會，全面的專業培訓，以及具競爭力的薪酬及福利計劃，助力員工與企業共同成長。

Branch

• Branch Manager

• Senior Relationship Manager

• Branch Officer

• 助理分行經理

• 客戶經理／助理客戶經理

• 分行櫃枱服務員

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Corporate Banking

• 客戶經理／助理客戶經理

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Cross Border Business Development Department

• 高級客戶經理

• 客戶經理

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Credit & Risks

• Senior Manager

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Delta Asia Insurance (General Insurance)

• Head of Business Development

• Business Development Manager

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FX & Commodities Sales

• Head of FX & Commodities

• Manager

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Information Technology

• IT Assistant Manager

• 技術支援員

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Legal & Compliance

• Officer

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Private Banking

• Head of Private Banking

• Team Head

• Relationship Manager

• 助理客戶經理

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申請方式：

本公司將為合適的應徵者提供具競爭性的薪酬及福利。有興趣者請將個人簡歷、現有及要求待遇、可到職日期、聯絡電話及近照，並註明申請之職位名稱，投遞至：bdajob@delta-asia.com。或郵寄至︰澳門水坑尾街39-41號銀行中心 人力資源及培訓部

如有任何疑問或查詢，歡迎致電︰+853 8796 9620，與人力資源及培訓部聯絡。

有關滙業最新資訊，可登入公司網址： www.delta-asia.com

本行所收取之個人資料只作招聘用途

HSBC & HSBC Life 澳門招聘

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Digital Platform and Channel Manager – RBW - Macau

Key Accountabilities / Impact on Business:

• Manage the overall platform release plan and governance for ATM channel, Public Website, Online and Mobile Banking, and other digital platforms of MMO WPB Digital Product with Global Digital Foundation and Digital Platform Enabler

• Manage the risk and control for MMO WPB Digital Platform, Self-Service Channels and Public Website with 2LoDs, CITRO and Risk and Control team

• Work closely with different Value Stream to manage and enhance the digital journeys and Self-Service channels

• Define communication plan for servicing nature to address the regulation for digital platforms and review communication material for digital platforms to ensure consistency and accuracy. Ensure consistency both within and across documents, brands and sub brands

• Review customer insight from app stores, NPS and frontline, as well as work with frontline and production support team to triage production case and customers complaints

• Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives and automation enhancement

• Support and drive business initiatives/activities across products and cross business lines and cross borders to add value to the business

• This role will play a transformational role in the business by re-imagining the role of channels

• Manage the distribution strategy to support an offline business and reconstruct it for a digital & mobile-first world with a customer centric focus. This will require innovation on customer targeting models and channels & formats of distribution

• Working closely with Products and Proposition teams, the candidate will use their expertise in online media, digital commerce & HSBC Digital as a Channel (DaaC) operations to bring their strategy to life

Experience, Skills and Qualification:

• Good understanding of user experience and mobile app/web best practice

• Subject matter expertise of channel, including technical, commercial, marketplace and customer considerations

• Innovative – the ability to approach things differently or do different things to deliver goals

• Strong communication skills, both written and verbal, to explain complex or technical issues

• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities

• Excellent time management and prioritisation of projects and tasks

• High levels of resilience and self-motivation

• Basic understanding of coding

General Banking Officer - RBW Macau

Key Accountabilities / Impact on Business:

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.

• Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.

• Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings

• Collect market intelligence, & report customer feedback, usage, receptiveness etc.

• Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the data entry and the processing of documents on new business intakes received.

• Providing consistent high level service delivery and efficiency to Premier and general banking customers.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements

Experience, Skills and Qualification:

• Customer service focused mindset

• Prior banking industry experience would be preferable

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

• Aspired to develop your career in sales and servicing roles at retail branches

Counter Services Officer - RBW - Macau

Key Accountabilities / Impact on Business:

• Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs

• Accurately conduct the cash transactions and verify for any forgeries and discrepancies

• Manage cash flow by recording all cash and coin transactions

• Identify opportunities to perform business referrals to sales team by understanding the customers’ needs

• Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved

• Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties

• Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• To contribute the continuous improvement of the Bank’s service

• Ensure compliance with statutory / audit requirements

Qualifications:

• Customer-service focused mindset

• Preferably with general understanding of bank products and services

• Prior banking industry experience would be preferable

• Good communication skill in English and Chinese is preferred

• Good communication skill and basic computer knowledge

• To be considered for this role, the relevant rights to work in Macau is required

Apprentice / Internship Program

Description:

HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers across a network that covers 64 countries and territories.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realize their ambitions.

We are seeking energetic and responsible Apprentice to join our Bank. The Programme is for students looking to gain practical experience and build the skills needed for a long and successful career in banking. We also look to the programme to provide a pipeline of talent for our management programmes and entry-level permanent roles.

Job roles & Responsibilities:

• Understand the overall concept and functionality aspect of the department.

• Perform administrative duties to support the smooth operations flows within the department, eg manage database and records.

• Co-ordinate and participate in bank activities and networking events.

• Shadow position within the department as part of “on the job training” for a variety of duties.

Job Requirements:

• College student, preferably with discipline of Business Administration or equivalent.

• Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint.

• Self-directed and able to work with less supervisor.

• Good communication skill.

• Keen to learn new knowledge and adaptive.

• Long-term relationship for 6 months and above preferable.

• Year 2 - Year 3 Student preferable.

OUR BENEFITS

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

Manager, Performance, COO Office

Key Accountabilities / Impact on Business

• Strategy Planning and Change Execution – support strategy planning and change management, either internally or externally driven, on a continuous improvement basis

• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”

• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management• People agenda – support development and execution of people engagement plan for GCOO and wider Macau teams

• Continue to improve the oversight and governance of third-party management to enable more forward-looking governance environment as well as support the ongoing management of third-party engagements

• External engagement – including planning and executing CSR calendar, and supporting industry association’s activities

• Ad hoc initiatives/ requests from time to time in support of CEO/ COO/ Performance team.

Job Requirements

• Extensive experience in banking/ financial services, preferably in a global organization

• Educated to graduate degree level in business management related field or associated relevant business experience

• Knowledge with proven experience preferred in financial budgeting, strategic planning, communication, and people management processes• Proven project management experience with an ability to influence senior stakeholders

• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels

• Strong data analytics skills is an advantage

• Good verbal and written communications skills required in English; other language abilities are advantageous

• Good application of MS Office, with sound knowledge in MS Excel, MS PowerPoint; Additional data management skills such as excel VBA or programming capability will be preferred.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/55040/

Business Performance Management Manage

We are currently seeking an experienced professional to join our team in the role of Business Performance Management Manager

Key Accountabilities / Impact on Business

• Plan, prepare and monitor the overall business performance in RBW including financial MI (FRP, monthly forecast submission, on the ground financial related submission, etc) and cost control monitoring activities.

• Support and plan the implementation of staff incentive framework

• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.• Build and maintain awareness and accountability for overall business performance in RBW

• Be open, dependable and connected to ensure the alignment with stakeholders to deliver business strategies and objectives.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Support to implement operational and process re-engineering and enhancement initiatives

• Contribute to effective product management per Group strategy to drive efficiency

Job requirements

• The job holder must be innovative, self-motivated and a critical thinker. He/she should have good interpersonal and communication skills and the ability think and react quickly and positively when facing unusual situations. He/she is expected to be creative, flexible and able to work within guidelines provided.

• This job roles is vital to the development of RBWM business in terms of supporting functions.

• University graduate (with major in Finance/Accounting preferable)• Sound knowledge and experience on Business Finance

• Good planning, analytical, project management and interpersonal skills

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/54765/

Assistant Vice President

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President.

Key Accountabilities / Impact on Business

• Manage a portfolio of inbound GNB relationships in Macau, focusing on revenue growth, business development and risk management.

• Originate and develop new GNB clients, with emphasis on cross-border opportunities between Macau and other countries.

• Maximise relationship returns through strong account planning, disciplined sales/service execution, and wallet-share deepening for borrowing and non-borrowing customers.

• Deliver client solutions by partnering closely with product teams, with key focus on Transactional Banking (GPS/GTS/MSS), Global Liquidity and Cash Management, Global Trade and Receivable Finance, Global Markets.

• Maintain effective stakeholder management, including coordination with overseas HSBC Global Relationship Managers and key internal/external partners.

• Apply credit and industry expertise to support sound lending decisions, ongoing monitoring, and portfolio quality.

• Ensure compliance with Global Standards and local regulations, including GS-CDD/CDD, and uphold strong Financial Crime Risk controls across onboarding and ongoing relationship management.

Job Requirements

• Bachelor’s degree or above; an Accounting or Finance degree is preferred.

• Strong customer-centric mindset, with 2–3 years’ banking experience in wholesale banking (front-line or client-facing support experience preferred).

• Demonstrated ability to deliver outcomes, with a solid foundation in banking products and services and a willingness to broaden product knowledge.

• Good command of English, Cantonese and Mandarin.

• Strong communication and presentation skills, with the ability to engage effectively with internal stakeholders and clients.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/53275/

Manager Human Resources

We are currently seeking an experienced professional to join our team in the role of Manager Human Resources.

Key Accountabilities / Impact on Business:

• Support to deliver the local people agenda in line with people strategy, ensuring strong execution across the employee lifecycle.

• Maintain HSBC recruitment standards in a competitive labour market, co-ordinating end-to-end hiring activities and managing recruitment agency support where required.

• Co-ordinate learning and development initiatives and employee engagement activities to strengthen capability, high performance, engagement and retention.• Support implementation of transformation and initiatives locally, driving adoption of processes, systems and ways of working.

• Monitor and report key metrics and insights in partnership with the business to support workforce planning and decision-making.

• Partner with Business Risk Control stakeholders to maintain an effective control environment, including risk mitigation activities and control matrix requirements.

• Ensure compliance with internal policies/procedures and local legal/regulatory requirements, including accurate people records and required reporting.

• Manage third-party vendors locally, including onboarding, supplier records, SLA/performance tracking, resolution and supporting regular review, and maintain audit-ready documentation

• Co-ordinate vendor invoicing and payments by validating charges against agreed terms and ensuring correct cost allocation

Job Requirements:

• University graduate, preferably with a degree in Human Resources, Organizational Psychology or a Business related discipline

• With broad generalist human resources experience ideally in finance or banking

• Good interpersonal, influencing and communication skills to interface with managers and colleagues at all levels across businesses and the region. Cantonese and/or Mandarin language skills will be required

• Broad knowledge of human resources practices and policies is essential. Understanding of legal and regulatory frameworks in financial services in Macau will be an advantage

• Challenge thought processes, encourage consideration of different perspectives, and encourage empathy to help leaders understand the behaviors of others.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/57400/

IT Assistant Manager

We are currently seeking an experienced professional to join our team in the role of IT Assistant Manager.

Key Accountabilities / Impact on Business:

• Triage IT incidents by assessing impact and urgency, escalating to relevant stakeholders, coordinating immediate recovery actions, and providing regular status updates throughout the event lifecycle.

• Collaborate with system owners to perform root cause analysis, define and implement remediation and improvement plans, and track progress to completion with clear milestones and governance.

• Maintain and operate local IT risk management procedures, ensuring they remain current, consistently applied, and aligned with the applicable control environment.• Ensure technology risk practices satisfy regulatory expectations and internal audit requirements, with appropriate evidence, traceability, and readiness for review.

• Partner with Risk Steward to prepare and submit regulatory risk assessment and gap analysis on cyber security and electronic banking systems, ensuring alignment with global standards and compliance with local regulatory requirements.

• Manage the technology risk issue register by maintaining clear ownership, agreed target dates, documented remediation plans, and auditable evidence to support timely and effective closure.

Job Requirements:

• University degree in Computer Science or related discipline.

• Over 6 years of experience in a relevant IT discipline. Prior exposure to cybersecurity and/or the financial services industry is desirable.

• Strong incident analyst and problem-solving skill.• Good understanding of the ITIL, SLA, OLA and IT Cyber Security.

• Capable to manage communications effectively including the capacity to articulate technical solutions for business’ understanding.

• Strong team spirit, quality oriented and attentive to details.

• Non-office hour and weekend support may require for handle incident and planned change.

• Proficiency in both English and Mandarin.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/57920/

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Manager, Operations and Customer Service

Role holders will carry out activities that will include most of the following:

• Lead Macau Operations and Customer Service team to deliver best-in-class customer servicing experience across insurance policy lifecycle, covering New Business, Policy Services and Claims

• Optimize daily branch operations and ensure seamless executions, partnering with relevant stakeholders in Macau and Hong Kong, while ensuring full adherence to regulatory requirements and internal controls

• Drive transformative improvement initiatives to improve customer journey by identifying pain points and root causes with actionable solutions

• Oversee the regulatory related filings to AMCM

Key Accountabilities / Impact on Business:

• Deliver high-quality customer servicing activities across New Business, Policy Services and Claims, meeting agreed service standards and customer outcomes

• Ensure operations are conducted in compliance with Group requirements and local regulatory obligations, supported by robust internal controls and effective quality assurance

• Regularly review and enhance administrative procedures to improve efficiency, reduce risk, and strengthen customer experience

• Own and coordinate AMCM filings and company record maintenance, ensuring accuracy, completeness, and timeliness through close partnership with relevant stakeholders

• Drive system and process enhancements to support business growth, service scalability, and improved turnaround times

• Lead and develop the Macau operations team, ensuring appropriate capacity, capability, and performance management

• Maintain strong working relationships with Macau branch stakeholders and HSBC Life Hong Kong teams, providing effective communication, escalation, and management information

Experience, Skills and Qualification:

• Degree graduate in business or a related field

• Proven experience in life insurance operations and customer service, with people leadership experience

• Track record of delivering process improvement and change initiatives with measurable outcomes

• Strong planning, problem-solving and organizational skills

• Self-motivated and proactive with the ability to prioritize with limited guidance

• Excellent interpersonal, negotiating and influencing skills

Wealth Planning Specialist – HSBC Life, Macau

滙豐人壽保險 - 理財策劃顧問

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Wealth Planning Specialist.

滙豐保險是一家世界一流的機構，您可以在這裡專注於保險，但可以享受成為領先的全球性國際銀行所帶來的優勢。保險關乎人，也關乎他們的承諾。在滙豐保險，我們通過為整個亞太地區的客戶提供各種各樣的人壽保險產品和服務，幫助兌現這些承諾。

Principal Accountabilities 主要職責

• Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled

  為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求

• Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.

  透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會

• Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer

  以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介

• Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency

  管理客戶的保險組合，以確保最高的客戶滿意度和可持續性

• Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions

  觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案

• Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned

  與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略

• Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers

  與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案

• Promoting and enhancing the brand and image of HSBC Life and the Bank

  促進和提升滙豐保險和銀行的品牌和形象

• Ensure that the service delivered by various branches are being benchmarked and are of top quality

  確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications 工作經驗要求

• University Degree Holder

  大學學位持有人或同等學歷

• Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred

  持有有效保險中介人資格考試卷一、三 和 五

• Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries

  有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗

• Knowledge in Life Insurance Products is preferred

  對人壽保險產品有透徹的了解

• Strong coaching skills and strong business acumen

  敏銳的商業洞察力及有能力輔導團隊

• Solid knowledge in driving and implementing business strategy

  有能力幫助推動與實施企業戰略

• Strong proficiency in Microsoft Office

  熟悉Microsoft Office之操作如EXCEL、WORD等

• Excellent Communications and Interpersonal Skills

  工作主動，具有良好的溝通能力、創新思維，及團隊協作意識

• Fluent in English, Cantonese and Mandarin

  具流利的廣東話、普通話、英文語言能力

• Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.

  具備較少相關經驗的候選人，將獲考慮聘任為助理財富策劃顧問

• To be considered for this role, the relevant rights to work in Macau

  要被考慮這個職位，相關人士必須為有權利於澳門工作。

To be considered for this role, the relevant rights to work in Macau

要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

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You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

ANT BANK 螞蟻銀行澳門招聘

公司官網：https://www.antbank.mo

新零售運營專家 / 高級專家

職位描述：

1. 門店銷售運營與標準化建設（核心權重）

• SOP體系搭建：制定並落地門店線下運營標準作業程序，涵蓋迎賓接待、咨詢分流、業務辦理動線、投訴應急處理等全觸點，確保服務體驗高度一致。

• 客流與轉化運營：策劃並執行以拉新開戶、產品轉化（如理財/貸款）為目標的地推活動（如網點活動、商戶聯合活動），監控自然客流與活動獲客轉化率，對門店開戶數及AUM提升直接負責。

• 現場管理：負責網點每日運營秩序，包括環境維護、物料陳列、設備異常處理，確保高峰期客戶分流順暢，降低等候投訴率。

2. 銷售團隊管理與目標達成

• 排兵布陣：負責網點銷售人員的排班管理、在崗輔導及實戰話術演練，針對不同客群（如中老年、小微企業主）提煉針對性溝通策略。

• 目標拆解與激勵：將公司下達的銷售指標拆解為個人任務並定期追蹤和輔導，通過有效手段激發團隊戰鬥力，確保業績達成。

3. 新店籌建前期介入（從經營視角賦能）

• 選址研判：配合橫向部門，對目標新址進行實地客流測算、周邊競品分布及社區成熟度分析，從“是否有利於獲客”角度輸出選址建議報告。

• 功能設計需求輸出：站在一線銷售與客戶動線角度，主導提出網點內部功能區（等候區、洽談區、自助服務區、貴賓室）的佈局需求，確保開業即具備高效的銷售轉化環境。

任職要求：

• 經驗背景：本科及以上學歷，3年以上零售門店運營、連鎖店長或金融網點管理經驗；有銀行/證券/保險網點管理背景者優先。

• 核心技能：

  • 精通線下客流分析與活動獲客，能獨立策劃並執行社區/商圈拉新活動；

  • 具備極強的現場控場與突發事件處理能力，服務意識敏銳；

  • 熟練使用Office進行銷售數據追蹤與復盤。

• 管理素養：目標感極強，善於通過激勵手段驅動一線團隊；溝通直接、務實，能承受快節奏的業績壓力。

• 加分項：有新店從0到1籌建（參與選址或裝修功能設計）實際項目經驗。

兼職客戶體驗服務專員

職位描述：

• 負責銀行網點的客戶引導、協助及銀行服務宣傳。

• 確保網點客戶體驗，留意設備狀態及現場情況，確保服務持續順暢；

• 其他銀行安排的工作。

職位要求：

• 掌握流利的粵語、普通話，英語聽說能力，具備良好的溝通能力和形象。

• 妥善處理客戶反饋與問題，尋求解決方案。

• 記錄客戶資訊與溝通內容，及時反饋。

• 有銀行相關經驗者優先。

• 工作時間為銀行規定時間。

• 工作地點：澳門銀河。

證券業務結算高級專員

職位描述：

• 清結算：負責證券清結算相關工作，含港股、美股、其他地區股票市場交易、基金等，包括但不限於證券賬戶及資產管理與維護工作，公司行動及其他交收相關工作；

• 對賬：核對客戶證券交易及持倉，包括但不限於港美股、其他地區股票市場、基金等，確保數據的準確性。

• 賬務處理：根據外部/內部賬務要求及會計原則進行賬務處理

• 協助制度建設和流程優化，以及其他上級交待的工作

職位要求：

• 持大學本科或以上學歷，主修金融、財務、會計、經濟或工商管理；

• 具備銀行證券清結算經驗，熟悉證券運作及公司行動流程；

• 具備證券結算、交易或客服經驗者優先；

• 具備流利普通話、廣東話，及良好英語溝通能力。

高級保險專員

職位描述：

• 通過銀行客戶資源，推廣及銷售各類保險產品（包括人壽、醫療、儲蓄、危疾等種類的保險）；

• 為客戶提供專業的保險需求分析及財務規劃建議；

• 協助客戶完成投保申請、續保及理賠等相關流程；

• 確保所有銷售活動符合監管要求及銀行內部合規標準；

• 維護現有客戶關係，並積極拓展新客戶資源。

職位要求：

• 澳門本地經驗，熟悉澳門本地市場，有一定的行業人脈積累；

• 本科或以上學歷，主修金融、經濟、市場營銷或相關領域者優先；

• 具備保險銷售經驗者優先，熟悉港澳地區保險產品及市場動態；

• 持有澳門保險中介人執照（或符合相關資格要求）；

• 具備較強的客戶服務意識、溝通及談判能力；

• 能獨立開展保險銷售工作，具備較好的團隊合作精神；

• 流利粵語、普通話；英文能力良好者優先。

高級企業業務專員

職位描述：

• 負責企業客戶開發與關係維護，推動結算賬戶開立及日常交易活躍度，持續優化客戶服務體驗；

• 主導如供應鏈融資等企業金融產品的營銷推廣、方案設計與執行落地，滿足企業客戶融資需求；

• 參與市場與行業調研，提供業務洞察與風險評估建議，協同風控部門完成信貸審核與合規管理；

• 收集客戶反饋與市場需求，提出賬戶及融資產品優化建議，協同產品團隊推動迭代升級；

• 靈活運用數字化工具與服務流程，提升業務效率與客戶滿意度；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、經濟、工商管理等相關專業優先；

• 5年以上銀行對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

支付結算專員

職位描述：

• 負責銀行各類票據的處理，包括但不限於支票、本票等。前往澳門各網點收集票據，檢查票據並完成系統錄入，前往票據交換所進行票據交換和處理，確保票據業務的準確性和合規性；

• 管理與票據交換相關的文檔和記錄，確保信息的準確性和可追溯性；

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助票據系統和支付結算系統的優化工作，協助有關系統開發需求提交、功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 1年以上金融機構運營管理部或財會部門相關工作經驗，具備銀行票據業務辦理、清算結算、賬務核對等實操營運經驗，熟悉金融機構支付結算業務的後台運作和辦理流程；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果；

• 熟練操作各類辦公軟件，擅長數據統計和分析；

• 良好溝通技巧 (廣東話、基本英語及普通話) 及文字表達能力。

證券投資客服專員

職位描述：

• 按公司要求進行客戶回訪和基本證券諮詢服務，解決客戶諮詢和投訴等客戶服務；維護公司不同渠道對客展示的文件和說明文案。按公司規定流程為客戶辦理開戶、交易、轉倉等線上及線下業務；

• 對接公司日班和夜班客服，維護客服資料文件，對客服進行必要培訓；

• 按照監管和公司規定，對業務進行風控和合規運營；

• 協助部門主管，總結測試案例並進行產品測試；優化功能和解決測試問題；

• 協助部門主管，完成部門制度和流程建設；

• 協助部門完成業務指標；

職位要求：

• 全日制本科以上學歷，金融或相關學科優先；有2年或以上一線客服服務專員經驗；

• 持有香港證監會第一、二類牌照（證券交易）者優先；

• 持有財富管理師（澳門）、特許金融分析師（CFA）、註冊國際投資分析師（CIIA）、註冊財務策劃師（CFP）、專業財富管理師（CFMP）、財富管理師（澳門）（ARWP Macao）、認可財富管理師（澳門）（CRWP Macao）者優先。

支付結算和卡業務運營高級專員

工作職責：

• 負責銀行借記卡/貸記卡相關的日常營運管理，包括申卡、製發卡、重控管理、卡管理和維護、卡交易管理、交易核對和對賬、報表處理等。

• 處理與銀行卡相關的爭議和拒付案件，包括代客發起申請、收集並提交證據材料、追蹤處理進度、拒付資金處理和核對。

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助制定支付結算業務相關流程，完善系統能力建設，持續優化和自動化。負責有關開發需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 5年以上金融機構運營管理、支付清算、卡業務相關工作經驗。熟悉卡組（如銀聯、Visa、Mastercard）規則，熟悉發卡、卡交易管理、拒付退款等後台運作和辦理流程；

• 注重細節、嚴謹負責，有較強的風險意識和合規意識；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 擅長數據統計和分析；

網點綜合服務高級專員

工作職責：

• 負責銀行網點的日常營運，包括但不限於賬戶審核、現金管理、交易管理、匯款、投資理財、支付、重控管理、賬目核對、營運穩定性及客戶體驗、設備狀態監控及異常相應，確保服務持續順暢；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，解答客戶疑問，協調解決網點營運中的突發問題，處理和解決客戶投訴與反饋，聯動業產研優化客戶體驗，提升客戶滿意度；

• 協助制定和持續優化相關營運操作流程，規範客戶服務標準流程和指引；

• 持續優化系統能力，負責有關開發和優化需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 5年以上銀行網點和對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

資金清結算級專員

工作職責：

• 負責企業和個人銀行賬戶資料審查、賬戶開立及階段性賬戶檢查、賬戶變更、銷戶等賬戶全生命週期管理；

• 負責信貸融資業務的客戶准入檢查、信貸系統操作；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，協助客戶辦理業務，洞察客戶需求，並推動落實客戶體驗和產品流程優化；

• 負責AI技術在客KYC場景的落地、AI知識庫運營、數據清洗和標註、AI模型訓練和優化迭代，保障智能營運的準確率和高效性；

• 協助制定營運操作流程與規範，推動營運平台能力建設，完成相關測試驗收；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 2-3年銀行業金融機構運營管理部相關工作經驗，熟悉銀行賬戶管理、貸款業務運行流程，熟悉合規反洗錢相關法律法規要求；

• 善於團隊協調，自驅、樂觀，抗壓性強、勇於創新。具備良好的學習、溝通及推動解決問題的能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 良好的廣東話、普通話及英語表達能力。

銀行卡業務運營專家

工作職責：

• 協助銀行卡發卡流程的管理，包括申請審核、制卡發放、客戶激活等；

• 參與優化操作標準並確保符合澳門金管局監管要求；

• 策劃營銷活動（如聯名卡推廣、新客戶禮遇），結合大灣區跨境場景設計差異化發卡方案；

• 分析澳門及周邊市場數據，追蹤同業競品動態，提出策略調整建議；

• 分析發卡轉化率、客戶畫像及活躍度，設計A/B測試以提升發卡效率；

• 定期編制營運報告，向管理層彙報關鍵指標及業務洞察；

• 協調技術部門優化發卡系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 5年以上銀行卡業務經驗，熟悉澳門本地發卡生態和主流卡組織的規則；

• 有銀行卡收單業務及大型項目管理經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 精通粵語及普通話，具備優秀的英語書面溝通能力，能高效處理跨境業務相關文件。

網絡安全專員

工作職責：

• 負責澳門銀行安全規範制定、安全評估、安全方案設計、代碼審計、安全測試、漏洞應急響應等工作。具體工作方向包括但不限於Web應用安全、客戶端安全、主機系統安全、網絡安全、攻擊檢測與防禦、紅藍演練等；

• 負責澳門銀行安全攻防新技術研究和業界趨勢跟進。

職位要求：

• 具備5年以上網絡安全工作經驗，大型互聯網、運營商、金融行業背景優先；

• 具備CISSP、CCIE Security等專業資格、有安全工具、平台的開發經驗者優先；

• 在Web應用安全、移動APP安全、主機系統安全、網絡安全、攻擊檢測與防禦至少一方面有較深入的研究和實踐

• 熟悉web應用與業務的漏洞挖掘，滲透測試，代碼審計及安全解決方案；

• 熟悉移動OS的安全機制和移動應用的結構，掌握客戶端常見的安全漏洞以及解決方案；

• 熟悉app的安全測試、漏洞挖掘；或者，熟悉系統和網絡相關安全配置和加固方案，熟悉容器、虛擬化、linux內核等系統底層安全機制等；

• 熟悉APT攻擊、黑灰產攻擊、入侵手法，對攻擊檢測規則/模型有一定研究；

• 熟悉Go、Java、C、Object-C、Python中的一種或多種編程語言；

• 掌握整體安全框架，深入理解網絡安全，熟悉網絡虛擬化技術及網絡虛擬化安全優先；

• 熟悉信息系統安全等級保護相關規範、雲計算技術安全相關應用規範，有雲平台安全、合規改造經驗優先；

• 熟悉密碼法和各類加解密技術，有國密相關研發適配經驗優先。

信貸風控專員

工作職責：

• 分析個人業務或小微業務金融數據，開發和維護信貸模型，制定相應的風險管理方案或審批策略；

• 與業務部門密切合作，提供風險評估支持，優化決策過程；

• 監控風險指標，結合行業動向及時識別風險趨勢和潛在問題；

• 完成風險管理分析報告，匯報風險狀況和改進措施。

職位要求：

• 本科及以上學歷，數學、統計學、金融工程、計算機科學或相關專業；

• 3年以上的數據分析或風控經驗，具備金融行業背景者優先；

• 至少熟練一種數據分析相關軟件，如Python、SQL 、SAS等；

• 出色的邏輯思維能力和較强的責任心。

應聘方式：

有意應聘者請將個人履歷電郵至：antbankmo-hr@antbank.mo

KW Wealth Management Team 澳門招聘

行政助理（全／兼職）- 辦公室事務為主

職位亮點：

此職位為行政後勤支援，專責文書與招募協調，絕無業績壓力。我們尋找的是喜歡穩定、專注於辦公室事務的長期夥伴。

職位要求：

• 持澳門永久性居民身分證 (有辦公室經驗者優先)

• 需高中畢業或以上程度

• 需懂電腦文書處理 (Excel, Word, PPT, PDF 為主)

• 工作謹慎細心，條理清晰，責任心強，有耐性，學習能力及時間觀念強

工作內容：

• 每星期工作五天

• 協助上司安排日程及處理招募工作

• 負責後勤文書處理及檔案管理

• 協助上司跟進客戶服務

福利待遇：

• 完善培訓

• 假期、薪金及工作時間面議

申請方式：

電郵申請：carrielei.aiasc@gmail.com，請註明申請職位

招聘熱線：853 - 6539 2949（李小姐）

*以上內容只作參考，一切以合約為準

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TCS John Huxley 澳門招聘

TCSJOHNHUXLEY, the world's leading manufacturer and supplier of end-to-end live gaming solutions and services. With an emphasis on leading edge technology, our product portfolio underpins our commitment to business partnerships, innovation and growth.

Company Wesite: https://tcsjohnhuxley.com

Assistant Accountant

Key responsibilities:

• Transaction processing, cashflow forecast and bank reconciliations;

• Keep track of inventories records and fixed assets register;

• Responsible for A/P and A/R processing in multiple currencies;

• Maintain the fixed asset register and depreciation schedule;

• Assist in month end closing, inventory count, annual audit and aging analysis;

• Ad hoc duties as and when assigned by the Management.

Qualifications:

• Bachelor degree in accounting with minimum of 2 years’ related work experience;

• Proficiency in excel and experience in ERP accounting system is an asset;

• Proficient in both English in written and oral forms;

• Experience with multiple currencies transactions and f/x reporting;

• Strong computer skills with database management in Excel or Access;

• Excellent attention to details and can work independently;

• Exceptional communications skills and the ability to manage relationships with inter-company offices;

• Only Macau ID holders.

IT & Systems Manager

Location: UAE(United Arab Emirates) or Macau

Company: TCS John Huxley

About the Role:

Looking for an experienced IT & Systems Manager to lead our system operations and infrastructure while working closely with developers on system integration, testing, and project delivery. The role involves managing enterprise systems, troubleshooting technical issues, and ensuring reliable system performance across the organization.

Key Responsibilities:

• Lead and manage the IT systems team to support daily operations and system reliability.

• Administer and maintain SQL databases, ActiveMQ messaging systems, Windows servers, and network infrastructure.

• Collaborate with software developers on system integration, testing, and deployment.

• Monitor system performance and troubleshoot technical issues.

• Manage and participate in IT system implementation and improvement projects.

• Maintain proper system documentation, logs, and operational procedures.

• Support regional deployments and travel when required.

• Support cybersecurity best practices, ensuring systems follow company or customer security policies and standards.

Qulifications:

• Degree in Information Technology, Computer Science, or related field preferred.

• 5+ years of relevant experience in IT systems or infrastructure roles.

• Experience with SQL databases and messaging systems (ActiveMQ preferred).

• Strong knowledge of Windows Servers environments and networking fundamentals.

• Experience working with developers on system integration and testing.

• Leadership experience with the ability to manage and guide a technical team.

• Strong troubleshooting, analytical, and communication skills.

• Cybersecurity awareness and understanding of basic IT security practices.

IT System Support

Key Responsibilities:

• Provide direction and support for basic and advanced troubleshooting for company products and equipment at customer sites also for team members.

• Monitor the condition of components and recommend replacement and/or upgrades as required to customer equipment.

• Maintain accurate and current equipment documentation, schematics and preventive maintenance procedures.

• Assist and coordinate to help ensure all system products leaving Company have been tested and in good working condition.

• Update or share knowledge of necessary product, troubleshooting, maintenance and general training to team members.

• Installation, testing & QA of new software versions prior to release to the customer.

Qualifications:

• Be able to work independently.

• Good written and communication skill

• System maintenance / service support experience preferred.

• Recognized engineering qualification.

• Strong computer skills (Windows based systems, networking, database knowledge, general computer hardware troubleshooting skills) and understanding of computer peripheral equipment and set up.

• Organized approach to workload planning

HR & Administrative Assistant

Key Responsibilities:

• Provide full spectrum of HR & administrative support including recruitment and foreign labor quota application.

• Contract database and customer agreement management.

• Schedule and coordinate meetings, appointments, and travel arrangements.

• Prepare written responses to routine inquiries, source reliable goods/services supply, issues purchase orders and order confirmation follow up.

• Source reliable goods/service supply and monitor the progress of purchase orders.

• Provide administrative support to Management and resolved administrative enquiries.

• Booking travel plans and processing expenses claims.

• To assist in coordinating company events and trade exhibitions.

Qualifications:

• University Degree in Business Administration or related disciplines.

• 1 year of related working experience.

• Good command of spoken and written in both English and Chinese.

• Ability to prioritize multiple tasks with excellent organization skills.

• Proficient in Microsoft Office.

Service Technician

Key Responsibilities:

• Repairs and modifies components of the casino gaming equipment at client’s site.

• Perform immediate repairs and other maintenance activities in accordance with guidelines and departmental procedures.

• Carry out assigned daily operational tasks.

• Effectively handles customers’ concerns and results.

Qualifications:

• Basic mechanical assembly skills and knowledge of casino equipment will be an advantage.

• Basic knowledge of electronics and mechanics of electrical devices.

• Ability to read and understand schematics, wiring diagrams, and service manuals.

• Problem solving skills with polite manner.

維修技術員

主要職責：

• 負責所駐守賭場提供博彩儀器的維修服務。

• 按部門程序及指引提供緊急的技術支援工作。

• 負責博彩儀器軟件和硬件的日常檢查及保養。

• 有效地解答和處理客人的查詢。

任職資格：

• 對博彩儀器具基礎認識和裝配技能優先考慮。

• 對電子，機械及相關電子產品有基礎認識。

• 懂讀電子系統和操作程序。

• 具良好的中英文溝通能力。

Production Assistant

Key Responsibilities:

• Assist production teams with tasks such as assembling components, packaging finished products, and operating machinery under supervision.

• Perform quality checks to ensure products meet established standards and report any defects or discrepancies to the production supervisor.

• Maintain and clean production equipment, ensuring it is in good working condition and reporting any malfunctions or safety concerns.

• Assist in managing inventory levels by accurately recording stock levels, conducting regular stock counts, and reporting any shortages or discrepancies.

• Support the organization of storage areas to ensure materials are easily accessible and properly labeled.

• Follow all safety protocols and guidelines to maintain a safe working environment for yourself and your team.

• Accurately complete production-related documentation and reports.

• Work collaboratively with operators, technicians, and supervisors to achieve production goals.

Qualifications:

• Bachelor’s degree or above in technology or a related field.

• Basic English communication skills.

• Previous experience in a production or manufacturing environment is an advantage but not required.

• Strong attention to detail and ability to follow instructions.

• Good communication skills and a team-oriented mindset.

• Basic computer skills for data entry and documentation.

• Willingness to learn and take on new challenges.

• Gaming production knowledge is a Advantages.

生產部助理

主要職責：

• 協助生產部完成組裝組件、包裝成品和操作機器等任務。

• 進行品質檢查，確保產品符合標準，將任何缺陷或差異匯報給生產主管。

• 協助維護和定期清潔設備，確保設備處於良好的運作狀態，如發生任何故障或安全隱患匯報給生產主管。

• 協助準確記錄庫存數量、定期盤點庫存及製作報告。

• 協助整理存貨區域，以確保物料存放位置及標示清晰。

• 遵守安全規章及維護團隊安全的工作環境。

• 準時完成與生產相關的文件和報告。

• 並與操作人員、技術人員和主管合作，共同達成生產目標。

任職資格：

• 本科及以上學歷，專業技術或相關領域。

• 基本英語溝通能力。

• 有生產或製造業工作經驗者優先考慮。

• 注重細節，能夠嚴格遵守指示。

• 良好的溝通能力和團隊合作精神。

• 具備基本電腦操作技能，如資料輸入和文件處理。

• 樂於學習，勇於接受新挑戰。

• 如具備博彩工作經驗者優先考慮。

申請方式 Application:

We offer a competitive remuneration package with multiple benefits (14 days annual leave, five working days, medical insurance, and pension fund) to the successful applicant. Interested parties please forward your CV with expected salary to
hr-asia@tcsjohnhuxley.com. Please indicate the recruitment channel in the email.

本公司提供具競爭力的薪酬福利套餐予成功獲聘者，包括多項福利（14天年假、五天工作制、醫療保險及公積金）。有意者請將您的履歷及期望薪資發送至
hr-asia@tcsjohnhuxley.com。請註明招聘渠道。

All data collected will be used for recruitment purposes only and only shortlisted candidates will be notified. 所有收集的資料只會用於招聘用途，僅獲篩選的應徵者將會收到通知。

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About Us: TCS John Huxley is a global leader in creating innovative and cutting-edge solutions for the gaming industry. With a history spanning over half a century, we pride ourselves on delivering high-quality products and services that enhance the gaming experience for our clients worldwide.

合迪新能源汽車有限公司澳門招聘

合迪新能源汽車有限公司誠聘：

市場推廣主任 (Marketing Officer)

工作職責：

• 負責品牌及產品視覺設計、宣傳物料製作，優化品牌視覺形象，提升品牌曝光度與辨識度。

• 協助市場經理分析行業及市場動態，參與制定營銷方案、銷售計劃，落實各項市場推廣策略。

• 統籌各類市場活動，包括車展、CRM客戶活動及品牌推廣活動，負責活動策劃、物料、場地、執行全流程工作，確保活動順利落地並達成營銷目標。

• 負責市場、活動、銷售及競品數據的收集與分析，定期輸出分析報告，為營銷策略優化提供數據支持。

職位要求：

• 本澳居民，具澳門輕型汽車駕駛執照

• 具學士或以上學歷，修讀新聞廣告、市場行銷等專業優先

• 具有良好溝通技巧，流利粵話、普通話及基本英語對答

• 具中、英文閱讀及書寫能力

• 精通Photoshop、AI及電腦文書軟件操作

• 具視頻拍攝剪接能力優先

• 有一年以上市場推廣或活動統籌等工作經驗優先

• 對汽車行業感興趣

• 能獨立完成上級安排的工作

銷售顧問 (Sales Advisor)

工作職責：

• 負責公司代理的品牌汽車銷售及支援相關活動。

• 了解客戶需求並提供專業的汽車產品建議。

• 負責客戶的全過程銷售，包括推廣、展示、簽約及交車。

• 處理客戶查詢，協助維持公司日常營運。

• 執行公司制定的銷售策略以達到銷售目標。

職位要求：

• 學歷要求：高中畢業或以上程度

• 資格條件：持有效澳門居民身份證及澳門輕型汽車駕駛執照

• 語言技能：操流利粵語、良好英語及普通話，溝通表達能力佳

• 客戶服務：擅長與客人建立並維繫良好互動關係

• 個人素質：主動進取、充滿活力、熱情有禮，具服務熱誠

• 行業熱忱：對汽車領域有濃厚興趣

• 優先考慮：具備汽車品牌銷售或相關工作經驗者優先錄用

申請方式：

有意者請將個人履歷、近照、澳門聯絡電話及期望待遇

電郵至：bydinfo@xkhhl.com

MCM Macau Limited 澳門招聘

MCM Macau Limited

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques. Today, through its association with music, art, travel and technology, MCM embodies the bold, rebellious and aspirational. Always with an eye on the disruptive, the driving force behind MCM centers on revolutionizing classic design with futuristic materials. Appealing to the 21st Century Global Nomad generation - dreamers, creatives and digital natives - MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.

MCM is currently distributed online and in 410 stores worldwide including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, Middle East and more. For further information about MCM:  www.mcmworldwide.com.

Sales Associate

Responsibilities:

• Act as a brand ambassador; provide excellent customer service in a professional manner;

• Build long-term relationships with customers through clienteling;

• Assist in daily store operation, merchandise displays and other sales activities.

Requirements:

• Minimum 2 years of retail experience in retail or fashion industry;

• Good team player and self-motivated;

• Possess excellent communication, customer service and interpersonal skill;

• Good command of Cantonese, Mandarin and English.

Application:

We offer attractive remuneration package to the right candidates. Interested parties please send detailed curriculum vitae together with salary expectation to recruit.mo@mcmworldwide.com.

Chanel Limitada 澳門招聘

Company Overview

Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

• Exceptional creation and client experience

• Nurturing human potential

• Having a positive impact – on people, the environment and communities around the world.

As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.

Retail Learning and Development Partner

About the Role

As a Retail Learning and Development Partner at Chanel, you will play a pivotal role in empowering our Watches & Fine Jewelry Advisors (JAs) to become the front face of CHANEL. Your mission is to build their confidence, groom their presence, and elevate their prestige. You will be responsible for customizing and delivering training, providing on-the-floor coaching, and supporting people development to ensure our JAs can create emotional connections with clients and embody the brand's values.

What Impact You Can Create at Chanel

In this role, you will drive JAs loyalty and client loyalty, sustaining business growth by:

• Engaging and developing retail employees to transmit brand values and inspire emotional connections with clients.

• Shifting learning and development from mass training to customized learning solutions and individualized coaching.

• Observing client-staff interactions to identify learning gaps and providing near-real-time feedback.

• Collaborating with the Retail Learning & Development Team and other stakeholders to strategize and develop comprehensive people learning and development plans.

You Are Energized By

You thrive in an environment where you can:

• Coach JAs on adaptability and flexibility, helping them customize their behavior based on clients' personalities.

• Engage in regular coaching conversations to assist in JAs' learning and development journeys.

• Create and maintain learning and coaching plans, delivering in-boutique learning sessions using blended learning approaches.

• Partner with specialists and other stakeholders to develop and execute client action plans based on JAs’ profiles.

What You Will Bring

To excel in this role, you will need:

• A bachelor's degree or tertiary diploma.

• At least 6-8 years of experience in people interactions, coaching, and training, preferably in a managerial role.

• A minimum of 3 years of experience in selling, retail, and/or client service, with experience in the luxury goods, watch, and fine jewelry industry being a plus.

• A strong passion for people development and client service excellence, with a belief in personalized learning paths for employees.

• Excellent growth mindset, digital savvy capability, and strong presentation and communication skills.

• The ability to work independently with minimal supervision, exercise assertiveness when required, and work at the POS and retail hours.

Stock Assistant

If you were born without wings, never prevent them from growing

Key responsibilities:

• Responsible for stockroom operations and stock management in lines with company’s standard, including but not limited to stockroom maintenance, receiving, packing,

• Perform daily housekeeping of merchandise in the stockroom and on sales floor

• Arrange transfer of merchandise to other stores as requested

• Provide backup services to sales team

Qualification:

• 1-2 years or more experience in stockroom management

• Good communication skill, organized and able to work in a collaborative environment

• Fluent in Cantonese, can read and speak basic English and Mandarin

• Prior experience in luxury retail experience would be an advantage

店舖倉務員

若你沒有與生俱來的翅膀，便不要阻礙它們生長。

主要職責：

• 負責日常店舖倉務運作, 包括收貨、補貨、分類及上架;

• 安排轉貨到其他分店

• 為銷售團隊提供支援服務

職位要求：

• 1-2年或以上店舖倉務工作經驗

• 良好溝通能力及具團隊合作精神

• 良好粵語，基本普通話及英語

• 具倉務管理經驗，如有奢侈品或零售店舖經驗優先

Fashion Advisor

ABOUT THE JOB

Are you a fashion enthusiast? We're looking for passionate individuals to become part of our elite team of Fashion Advisors, dedicated to providing clients with an unparalleled experience. As the Front Face of Chanel, you will play a pivotal role in delivering a luxurious and inspirational journey, transforming each client interaction into a memorable moment of style and elegance.

What impact you can create at Chanel:

Step into the spotlight of style and sophistication, where you will actively shape Chanel's image as the ultimate House of Luxury. Collaborate with a diverse team that shares your passion for fashion, while building authentic relationships through thoughtful engagement and outreach. Your can-do attitude will continually elevate service standards, ensuring that you consistently exceed client expectations.

You are energized by:

You thrive in a collaborative environment, where diversity fuels creativity. Your forte lies in crafting unique, luxurious experiences, and you excel at forging emotional connections with clients. Your passion for the brand's rich heritage, coupled with opportunities for personal growth and learning, keeps you inspired.

What you will bring:

• Excellent communication and relationship-building skills.

• A deep passion for luxury and fashion.

• Your own unique sense of style.

• Exceptional client service skills with a dedicated service attitude.

• A keen understanding of fashion trends.

What Chanel can offer you:

• The opportunity to grow within an iconic luxury brand.

• A nurturing and supportive work environment focused on personal growth and wellbeing

• Ongoing learning and development opportunities to ensure you remain at the leading edge of fashion retail.

Watch and Fine Jewellery Advisor

ABOUT THE JOB

Join Chanel as a Watch and Fine Jewellery Advisor, where you will be instrumental in bringing the Chanel dream to life. This role invites you to blend passion with the art of storytelling, creating unforgettable luxury experiences for our clients.

You will embody the creativity and sophistication of the brand. Your mission is to deliver a unique and luxurious client experience by expertly sharing Chanel's Heritage & Modernity, craftsmanship, and distinctive brand positioning.

Through synergy with Fashion teams, you will disseminate your deep knowledge, striving for excellence and transforming challenges into opportunities.

WHAT IMPACT YOU CAN CREATE AT CHANEL

Your efforts will bolster Chanel’s reputation as the ultimate House of luxury. By developing strong client relationships and working within a collaborative and inclusive team, you will exemplify Chanel’s elegance. Your passion for watches and fine Jewellery will leave a lasting impression, enhancing client loyalty and satisfaction.

YOU ARE ENERGIZED BY

Working in a dynamic setting where collaboration and creativity thrive. Delivering outstanding client experiences and achieving sales targets motivate you, as does the opportunity for continuous personal growth and learning in the luxury sector.

WHAT YOU WILL BRING

• Outstanding communication and relationship-building abilities.

• Proven experience in providing exceptional customer service.

• Creative resilience and a passion for luxury watches and fine Jewellery.

• A collaborative mindset and enthusiasm for teamwork.

WHAT CHANEL CAN OFFER YOU

• A prestigious stage to advance your career within the luxury retail industry.

• A workplace culture grounded in personal growth, teamwork, and innovation.

• Continuous learning opportunities to hone your skills, keeping you at the cutting edge of luxury retail.

美容顧問 Beauty Advisor

如果您熱愛打扮，而且熱衷於香水、化妝和護膚，我們很想與您談談！您將有機會加入我們的美容顧問團隊，與顧客共同創造故事，為他們度身訂造獨特的專屬時刻。作為 CHANEL 形象代表，您將扮演重要角色，有機會為每位顧客創造獨特而難忘的體驗，在每個時刻及每個銷售點。

作為我們的品牌大使，您會負責度身創造顧客體驗，為每位顧客提供個人化的美容方案，分享箇中秘訣，從而指導並啟發顧客。您將掌握數碼趨勢，為顧客提供流暢的全渠道購物體驗。

運用您的獨特經驗，您將可以在 CHANEL:

• 啟發顧客靈感，幫助他們綻放精彩

• 深入學習以發展美容文化

• 加入相互合作且包容的團隊

• 展現您對香水、化妝或護膚的熱情及專業知識

• 與顧客建立穩固的長久關係

您將可獲取以下體驗：

• 在緊密合作且節奏明快的環境中工作

• 締造意義非凡的顧客體驗

• 實現目標

• 了解美容界的新趨勢和創新內容

• 實現自我發展，獲得學習機會團

隊對您的期望：

• 具備出色的溝通與關係建立技巧

• 對香水、化妝或護膚充滿熱情

• 適應節奏明快且合作無間的工作方式

• 在工作方式上展現創意

• 展現美容趨勢方面的知識

• 歡迎有志於美容零售人士申請, 經驗不拘

CHANEL 著眼於締造共容文化，藉此推動個人成長，促進共同進步。我們堅信，每個人的獨特之處會令我們的團隊更加多元並能互補長短，同時提高工作效率。我們十分看重你能為 CHANEL 帶來的新觀點、經驗和無限可能，誠邀你前來應徵。

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth and contributes to collective progress. We believe the uniqueness of each individual enhances the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to Chanel.

Guerlain (Asia Pacific) Limited 澳門招聘

美容顧問（全職）

• 美容顧問需具1年或以上銷售護膚、化妝品/香水零售工作經驗。

• 具良好服務態度及溝通技巧，積極主動及團隊精神。

• 能操流利粵語，具備良好英語或國語者優先考慮。

全職員工福利

• 新人獎金

• 每月8天例假

• 每天工作8小時

• 有薪公眾假期

• 12-20天有薪年假

• 年終雙糧

• 交通津貼

• 全數有薪產假、婚假、生日假及恩恤假

• 員工自選免費產品及購物優惠

• 生日專享假期及禮物

• 醫療保險

• 完善在職培訓

• 良好晉升機會

申請方式：

有意者請電郵履歷至 hk_guerlain_retail@guerlain.fr 與Ms. Coco NG預約面試。

歡迎所有合資格人士申請上述職位。應徵者提供之資料將會保密處理及只作招聘用途。

Richmond Fellowship of Macau 澳門利民會招聘

澳門利民會於1992年11月成立，為社會工作局資助的註冊復康機構，旨為精神康復者提供住宿、職業訓練、社交及康樂活動等多元化的社區支援服務。

本會網址：https://www.arfm.org.mo

現誠聘下列職位：

旭日中心

1. 科技輔助人員

• 協助管理及維護資訊設備，跟進故障及維修工作

• 負責網絡、帳戶及系統日常支援與管理

• 協助推行智慧科技設備及提供使用培訓

• 已完成「受資助社會服務設施資訊輔助技術員培訓課程」及獲取證書者

• 協助服務單位日常運作

2. 中心活動協調員

• 中學畢業

• 策劃和推行活動

• 具私家車駕駛執照

寬樂身心健康服務中心

1. 護士

• 護理學士學位

• 在衛生局註冊獲得執業資格

• 護理及精神衛生教育工作

2. 科技輔助人員

• 協助管理及維護資訊設備，跟進故障及維修工作

• 負責網絡、帳戶及系統日常支援與管理

• 協助推行智慧科技設備及提供使用培訓

• 已完成「受資助社會服務設施資訊輔助技術員培訓課程」及獲取證書者

• 協助服務單位日常運作

樂民居輔助宿舍服務計劃

1. 社工

• 持社專會發出的社會工作者註冊證

• 負責推行精神復康服務，發展計劃及個案輔導工作

• 歡迎應屆畢業生

• 需輪更

2. 心理輔導員

• 心理輔導高等專科學位

• 執行個案心理支援、心理輔導、小組、社區教育及推行復康服務

• 歡迎應屆畢業生

• 需輪更

3. 宿舍活動協調員

• 中學畢業

• 策劃和推行活動

• 具私家車駕駛執照

• 需輪更

4. 科技輔助人員

• 協助管理及維護資訊設備，跟進故障及維修工作

• 負責網絡、帳戶及系統日常支援與管理

• 協助推行智慧科技設備及提供使用培訓

• 已完成「受資助社會服務設施資訊輔助技術員培訓課程」及獲取證書者

• 協助服務單位日常運作

利民坊

1. 園藝╱花藝導師

• 設計園藝及花藝產品，發展其他創意手工藝產品

• 規劃及督導產品生產線運作

• 教導學員基礎園藝及花藝養護知識與產品製作技巧

• 協助職業培訓項目策劃及執行

• 中學畢業

• 具相關證照及工作經驗優先

2. 科技輔助人員

• 協助管理及維護資訊設備，跟進故障及維修工作

• 負責網絡、帳戶及系統日常支援與管理

• 協助推行智慧科技設備及提供使用培訓

• 已完成「受資助社會服務設施資訊輔助技術員培訓課程」及獲取證書者

• 協助服務單位日常運作

望廈之家

1. 宿舍活動協調員

• 中學畢業

• 策劃和推行活動、宿舍運作

• 需輪班工作

• 有輪班津貼

• 具私家車駕駛執照優先考慮

2. 科技輔助人員

• 協助管理及維護資訊設備，跟進故障及維修工作

• 負責網絡、帳戶及系統日常支援與管理

• 協助推行智慧科技設備及提供使用培訓

• 已完成「受資助社會服務設施資訊輔助技術員培訓課程」及獲取證書者

• 協助服務單位日常運作

申請方式：

請將履歷、近照及薪金要求電郵：hr@arfm.org.mo，合則約見。

某運動工作室招聘

兼職運動團課教練

工作內容：

• 課程編排與帶領：負責設計並帶領團體健身課程（如：HIIT 高強度間歇、肌力訓練、音樂類有氧團課、普拉提等），確保課程流暢度與專業性。

• 動作指導與安全把關：隨時觀察並指導學員正確的發力與動作姿勢，提供降階或進階動作選項，嚴格預防運動傷害。

兼職文書前台

工作内容：

• 引導訪客、介紹服務項目，並熱情回覆電話及線上客服訊息（如 WhatsApp、WeChat、社群私訊等）。

• 能協助簡單的社群限時動態 （IG/FB）發佈。

• 文書與行政支援：協助基本資料輸入、會員文件歸檔、盤點日常消耗品，以及處理主管交辦的基礎行政事務。

申請方式：

有意者可將履歷電郵到：htonychan@gmail.com

REGENCY ART HOTEL 麗景灣藝術酒店澳門招聘

麗景灣藝術酒店位於氹仔優越臨海地段，為澳門別具風格的五星級藝術酒店，結合時尚、藝術及度假元素。我們提供完善的僱員福利配套，良好的事業發展機會及多元化的培訓計劃，誠邀有志投身酒店行業的您加入我們的團隊，發揮潛能並成就理想事業。

網址： http://www.regencyarthotel.com.mo/

Human Resources 人力資源部

• Senior Clerk 資深文員

Sales & Marketing 銷售及市場部

• Sales Coordinator 銷售部聯絡員

Recreation 康體部

• Attendant 服務員

Food & Beverage 餐飲部

• Food & Beverage Assistant Manager 餐飲副經理

• Food & Beverage Sales Manager 餐飲銷售經理

• Senior Sales Supervisor 高級銷售主管

• Food & Beverage Director 餐飲部總監

• Restaurants & Bar Manager 餐廳及酒吧經理

• Restaurant Assistant Manager 餐廳副經理

• Restaurant Supervisor 餐廳主管

• Senior Captain 高級餐廳領班

• Captain 部長

• Assistant Captain 副部長

• Waiter/Waitress 餐飲服務員

• Head Chef廚師主管

• Commis 1 中餐廚師

• Commis 2 中餐廚師

• Commis 3 中餐廚師

• Western Chef 西餐廚師 - 東南亞廚

• Dim Sum Chef 點心廚師

• Steward 管事員

• Clerk 文員

Front Office 前堂部

• Front Office Manager 前堂部經理

• Supervisor 主管

• Receptionist 接待員

• Bellboy 行李生

Reservations 訂房部

• Clerk 文員

Housekeeping 管家部

• Housekeeping Supervisor 管家部主任

• Attendants 服務員

• Seamstress 縫紉員

• Public Area Cleaner 公共地方清潔員

Engineering 工程部

• Technician 技術員 ( 木工，油漆工，水電工，燒焊工)

Laundry 洗衣房

• Attendant 服務員

您可以通過以下渠道申請職位：

1. 電郵：hr@regencyarthotel.com.mo

2. 郵寄：Human Resources Department, 2 Estrada Almirante Marques Esparteiro, Taipa, Macau

3. 招聘熱線：853 8899 6998

有意應徵者請攜帶個人履歷、學歷證明、資歷證明、個人身份證明文件正、副本及近照，於辦公時間內親臨麗景灣藝術酒店人力資源部面談。

所收集之個人資料將絶對保密並僅作招聘用途。

AAPE 澳門招聘

ABOUT AAPE BY *A BATHING APE®

At A BATHING APE®, creative concepts never cease to emerge. In spring-summer 2012, a brand-new diffusion line AAPE BY *A BATHING APE® (abbreviated as AAPE, reads A-A-P-E) was conceived to consolidate a young and hip message. With an eye to the young menswear market, AAPE aims at creating a simple, light and fashionable wardrobe for the new generation of fashionistas. With comfortable cut heavily trended in every season, each item at AAPE is designed to become an everyday staple. The AAPE logo, featuring prominently a graphic round face of the ape, is a younger version of the original A BATHING APE® Moon Face. Its monochromatic design is immediately recognizable thanks to its strikingly simple yet unmistakably powerful rendition, heralding a brand that is bound to become the most sought-after among young fashion-forward fans.

澳門威尼斯人AAPE – 全職收銀員 Full Time Cashier

工作職責

• 處理店舖日常收銀程序（現金及信用卡交易、處理收據、退款、折扣和會員等事宜）

• 負責賬款核對及每日銷售金額結算文件工作

• 提供良好顧客服務和處理客人查詢及疑問

• 履行主管安排有關店舖營運的其他工作職責

入職要求

• 具有相關品牌收銀經驗

• 一年或以上收銀經驗會優先考慮

• 處事成熟並能獨立工作

• 積極主動、良好顧客服務技巧及具團隊合作精神

• 即時上班者可獲優先考慮

工時及福利

• 底薪$12,000，另加勤工獎及團體佣金

• 酌情性花紅

• 有薪年假

• 每月例假

• 員工購物優惠

• 醫療福利

• 有薪在職培訓、良好晉升機會

工作地點：澳門威尼斯人

可致電招聘熱線

Whatsapp +852 6367 0803 陳小姐

或 電郵履歷至：talents.hk@bape.com

申請者提供的個人資料本公司會絕對保密並且只會作有關招聘用途。

澳門永利皇宮A Bathing Ape – 店舖主管 Supervisor

工作職責

• 管理日常店鋪運作 (包括貨品陳列﹑庫存整理﹑盤點﹑收銀等工作)

• 向顧客提供優質的服務，以符合品牌形象，帶領團隊實現共同目標

• 制定並執行銷售策略，帶領及推動團隊以達成銷售指標

• 定期分析生意數據和了解市場走勢，匯報業績並提出運營策略

• 負責人手分配，及提供適切指導和培訓予店舖同事

• 確保與銷售營運部門之間的有效溝通及執行公司政策

入職要求

• 具有相關品牌銷售經驗

• 3年或以上零售經驗及2年或以上店舖管理經驗

• 主動積極、良好溝通能力及顧客服務技巧

• 擅長數據分析﹑能獨立應對挑戰並解決問題

• 具領導才能、責任感及具團隊精神

• 即時上班者可獲優先考慮

工時及福利

• 底薪$18,000或以上，另加團體及個人佣金可達至$20,000

• 酌情性花紅

• 有薪年假

• 每月例假

• 員工購物優惠

• 醫療福利

• 有薪在職培訓、良好晉升機會

工作地點：澳門永利皇宮

可致電招聘熱線

Whatsapp +852 6367 0803 陳小姐

或 電郵履歷至：talents.hk@bape.com

申請者提供的個人資料本公司會絕對保密並且只會作有關招聘用途。

澳門永利皇宮A Bathing Ape – 全職售貨員 Full Time Sales

工作職責

• 提供優質及待客熱誠的顧客服務

• 介紹產品的特點及穿搭知識

• 處理日常店鋪運作 (包括貨品陳列、倉存整理、盤點等工作)

• 熟悉推廣活動內容及貨品資訊，銷售貨品及達成銷售指標

入職要求

• 具有相關品牌銷售經驗

• 一年或以上零售經驗會優先考慮

• 處事成熟並能獨立工作

• 積極主動、良好顧客服務技巧及具團隊合作精神

• 歡迎無零售經驗者加入

• 即時上班者可獲優先考慮

工時及福利

• 底薪$14,000或以上，另加勤工獎及個人佣金可達至$20,000

• 酌情性花紅

• 有薪年假

• 每月例假

• 員工購物優惠

• 醫療福利

• 有薪在職培訓、良好晉升機會

工作地點：澳門永利皇宮

可致電招聘熱線

Whatsapp +852 6367 0803 陳小姐

或 電郵履歷至：talents.hk@bape.com

申請者提供的個人資料本公司會絕對保密並且只會作有關招聘用途。

澳門永利皇宮A Bathing Ape – 全職資深售貨員 Full Time Senior Sales

工作職責

• 提供優質及待客熱誠的顧客服務

• 介紹產品的特點及穿搭知識

• 處理日常店鋪運作 (包括貨品陳列、倉存整理、盤點等工作)

• 熟悉推廣活動內容及貨品資訊，銷售貨品及達成銷售指標

入職要求

• 具有相關品牌銷售經驗

• 三年或以上零售經驗會優先考慮

• 處事成熟並能獨立工作

• 積極主動、良好顧客服務技巧及具團隊合作精神

• 即時上班者可獲優先考慮

工時及福利

• 底薪$15,000或以上，另加勤工獎及個人佣金可達至$20,000

• 酌情性花紅

• 有薪年假

• 每月例假

• 員工購物優惠

• 醫療福利

• 有薪在職培訓、良好晉升機會

工作地點：澳門永利皇宮

可致電招聘熱線

Whatsapp +852 6367 0803 陳小姐

或 電郵履歷至：talents.hk@bape.com

申請者提供的個人資料本公司會絕對保密並且只會作有關招聘用途。