BCM Bank 澳門商業銀行招聘

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Administrative Services

• Senior Clerk

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Branch Management

• Branch Operations Officer

• Assistant Relationship Manager

• Senior Teller / Teller

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Commercial Banking

• Assistant Relationship Manager

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Compliance Office

• Senior Officer

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Credit Administration

• Senior Clerk

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Credit Approval

• Manager

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Customer Information Maintenance

• Senior Officer

• Clerk

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Information Technology

• Head of Information Technology

• Senior Manager / Manager – Application Development Team

• Senior Manager – System Support & Security Team

• IT System operator – System Operation Team

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Retail Direct Sales

• Assistant Relationship Officer

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Retail VIP Banking

• Senior Relationship Manager

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Risk Management and Control

• Deputy Manager

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Strategic Planning, Marketing and Corporate Communications

• Product & Marketing Team / Senior Officer

• Marketing & Customer Experience / Senior Officer

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(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)

Banco Delta Asia S.A. 滙業銀行股份有限公司澳門招聘

滙業銀行 (前身為澳門恆生銀行) 於1935年在澳門成立，是滙業財經集團的旗艦公司，迄今已有90年歷史。時至今日，滙業銀行已發展成為一家現代化的綜合金融機構，核心業務涵蓋投資銀行與私人銀行服，並輔以商業銀行及全面的產險與壽險業務，持續為澳門社區及中小企業提供專業的金融方案。

滙業財經集團亦在香港設立公司，專營證券買賣、財富管理及保險銷售，更在廣州設有諮詢公司，致力為中國大陸和港澳地區的企業及個人客戶，提供全方位的優質金融服務。

滙業銀行秉承「以人為本」的經營理念，視每位員工為重要資產，我們致力營造關愛員工的企業文化，提供充滿活力的工作環境，卓越的職業發展機會，全面的專業培訓，以及具競爭力的薪酬及福利計劃，助力員工與企業共同成長。

Branch

• Branch Manager

• Deputy Branch Manager

• Senior Relationship Manager

• Branch Officer

• Assistant Relationship Manager

• 分行櫃枱服務員

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Corporate Banking

• 客戶經理／助理客戶經理

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Cross Border Business Development Department

• 高級客戶經理

• 客戶經理

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Credit & Risks

• Senior Manager

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Delta Asia Insurance (General Insurance)

• Head of Business Development

• Business Development Manager

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FX & Commodities Sales

• Head of FX & Commodities

• Manager

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Information Technology

• IT Assistant Manager

• 技術支援員

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Legal & Compliance

• Officer

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Private Banking

• Head of Private Banking

• Team Head

• Relationship Manager

• 助理客戶經理

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申請方式：

本公司將為合適的應徵者提供具競爭性的薪酬及福利。有興趣者請將個人簡歷、現有及要求待遇、可到職日期、聯絡電話及近照，並註明申請之職位名稱，投遞至：bdajob@delta-asia.com。或郵寄至︰澳門水坑尾街39-41號銀行中心 人力資源及培訓部

如有任何疑問或查詢，歡迎致電︰+853 8796 9620，與人力資源及培訓部聯絡。

有關滙業最新資訊，可登入公司網址： www.delta-asia.com

本行所收取之個人資料只作招聘用途

HSBC & HSBC Life 澳門招聘

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Digital Platform and Channel Manager – RBW - Macau

Key Accountabilities / Impact on Business:

• Manage the overall platform release plan and governance for ATM channel, Public Website, Online and Mobile Banking, and other digital platforms of MMO WPB Digital Product with Global Digital Foundation and Digital Platform Enabler

• Manage the risk and control for MMO WPB Digital Platform, Self-Service Channels and Public Website with 2LoDs, CITRO and Risk and Control team

• Work closely with different Value Stream to manage and enhance the digital journeys and Self-Service channels

• Define communication plan for servicing nature to address the regulation for digital platforms and review communication material for digital platforms to ensure consistency and accuracy. Ensure consistency both within and across documents, brands and sub brands

• Review customer insight from app stores, NPS and frontline, as well as work with frontline and production support team to triage production case and customers complaints

• Participate and provide support in initiatives to improve processing efficiencies which may involve managing re-engineering initiatives and automation enhancement

• Support and drive business initiatives/activities across products and cross business lines and cross borders to add value to the business

• This role will play a transformational role in the business by re-imagining the role of channels

• Manage the distribution strategy to support an offline business and reconstruct it for a digital & mobile-first world with a customer centric focus. This will require innovation on customer targeting models and channels & formats of distribution

• Working closely with Products and Proposition teams, the candidate will use their expertise in online media, digital commerce & HSBC Digital as a Channel (DaaC) operations to bring their strategy to life

Experience, Skills and Qualification:

• Good understanding of user experience and mobile app/web best practice

• Subject matter expertise of channel, including technical, commercial, marketplace and customer considerations

• Innovative – the ability to approach things differently or do different things to deliver goals

• Strong communication skills, both written and verbal, to explain complex or technical issues

• Good relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities

• Excellent time management and prioritisation of projects and tasks

• High levels of resilience and self-motivation

• Basic understanding of coding

General Banking Officer - RBW Macau

Key Accountabilities / Impact on Business:

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.

• Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.

• Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings

• Collect market intelligence, & report customer feedback, usage, receptiveness etc.

• Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the data entry and the processing of documents on new business intakes received.

• Providing consistent high level service delivery and efficiency to Premier and general banking customers.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements

Experience, Skills and Qualification:

• Customer service focused mindset

• Prior banking industry experience would be preferable

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

• Aspired to develop your career in sales and servicing roles at retail branches

Counter Services Officer - RBW - Macau

Key Accountabilities / Impact on Business:

• Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs

• Accurately conduct the cash transactions and verify for any forgeries and discrepancies

• Manage cash flow by recording all cash and coin transactions

• Identify opportunities to perform business referrals to sales team by understanding the customers’ needs

• Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved

• Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties

• Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• To contribute the continuous improvement of the Bank’s service

• Ensure compliance with statutory / audit requirements

Qualifications:

• Customer-service focused mindset

• Preferably with general understanding of bank products and services

• Prior banking industry experience would be preferable

• Good communication skill in English and Chinese is preferred

• Good communication skill and basic computer knowledge

• To be considered for this role, the relevant rights to work in Macau is required

Apprentice / Internship Program

Description:

HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers across a network that covers 64 countries and territories.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realize their ambitions.

We are seeking energetic and responsible Apprentice to join our Bank. The Programme is for students looking to gain practical experience and build the skills needed for a long and successful career in banking. We also look to the programme to provide a pipeline of talent for our management programmes and entry-level permanent roles.

Job roles & Responsibilities:

• Understand the overall concept and functionality aspect of the department.

• Perform administrative duties to support the smooth operations flows within the department, eg manage database and records.

• Co-ordinate and participate in bank activities and networking events.

• Shadow position within the department as part of “on the job training” for a variety of duties.

Job Requirements:

• College student, preferably with discipline of Business Administration or equivalent.

• Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint.

• Self-directed and able to work with less supervisor.

• Good communication skill.

• Keen to learn new knowledge and adaptive.

• Long-term relationship for 6 months and above preferable.

• Year 2 - Year 3 Student preferable.

OUR BENEFITS

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

Manager, Performance, COO Office

Key Accountabilities / Impact on Business

• Strategy Planning and Change Execution – support strategy planning and change management, either internally or externally driven, on a continuous improvement basis

• Service Performance Management – supporting with managing any “services” delivered to business, with appropriate benchmarks, metrics and reporting on efficiency, effectiveness and success of those “services”

• Governance & Documentation – provide support in ensuring appropriate and consistent governance is developed and implemented with robust documentation and supporting management• People agenda – support development and execution of people engagement plan for GCOO and wider Macau teams

• Continue to improve the oversight and governance of third-party management to enable more forward-looking governance environment as well as support the ongoing management of third-party engagements

• External engagement – including planning and executing CSR calendar, and supporting industry association’s activities

• Ad hoc initiatives/ requests from time to time in support of CEO/ COO/ Performance team.

Job Requirements

• Extensive experience in banking/ financial services, preferably in a global organization

• Educated to graduate degree level in business management related field or associated relevant business experience

• Knowledge with proven experience preferred in financial budgeting, strategic planning, communication, and people management processes• Proven project management experience with an ability to influence senior stakeholders

• Previous background of working in a matrix organization structure; ability to persuade individuals at different levels

• Strong data analytics skills is an advantage

• Good verbal and written communications skills required in English; other language abilities are advantageous

• Good application of MS Office, with sound knowledge in MS Excel, MS PowerPoint; Additional data management skills such as excel VBA or programming capability will be preferred.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/55040/

Business Performance Management Manage

We are currently seeking an experienced professional to join our team in the role of Business Performance Management Manager

Key Accountabilities / Impact on Business

• Plan, prepare and monitor the overall business performance in RBW including financial MI (FRP, monthly forecast submission, on the ground financial related submission, etc) and cost control monitoring activities.

• Support and plan the implementation of staff incentive framework

• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.• Build and maintain awareness and accountability for overall business performance in RBW

• Be open, dependable and connected to ensure the alignment with stakeholders to deliver business strategies and objectives.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Support to implement operational and process re-engineering and enhancement initiatives

• Contribute to effective product management per Group strategy to drive efficiency

Job requirements

• The job holder must be innovative, self-motivated and a critical thinker. He/she should have good interpersonal and communication skills and the ability think and react quickly and positively when facing unusual situations. He/she is expected to be creative, flexible and able to work within guidelines provided.

• This job roles is vital to the development of RBWM business in terms of supporting functions.

• University graduate (with major in Finance/Accounting preferable)• Sound knowledge and experience on Business Finance

• Good planning, analytical, project management and interpersonal skills

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/54765/

Assistant Vice President

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President.

Key Accountabilities / Impact on Business

• Manage a portfolio of inbound GNB relationships in Macau, focusing on revenue growth, business development and risk management.

• Originate and develop new GNB clients, with emphasis on cross-border opportunities between Macau and other countries.

• Maximise relationship returns through strong account planning, disciplined sales/service execution, and wallet-share deepening for borrowing and non-borrowing customers.

• Deliver client solutions by partnering closely with product teams, with key focus on Transactional Banking (GPS/GTS/MSS), Global Liquidity and Cash Management, Global Trade and Receivable Finance, Global Markets.

• Maintain effective stakeholder management, including coordination with overseas HSBC Global Relationship Managers and key internal/external partners.

• Apply credit and industry expertise to support sound lending decisions, ongoing monitoring, and portfolio quality.

• Ensure compliance with Global Standards and local regulations, including GS-CDD/CDD, and uphold strong Financial Crime Risk controls across onboarding and ongoing relationship management.

Job Requirements

• Bachelor’s degree or above; an Accounting or Finance degree is preferred.

• Strong customer-centric mindset, with 2–3 years’ banking experience in wholesale banking (front-line or client-facing support experience preferred).

• Demonstrated ability to deliver outcomes, with a solid foundation in banking products and services and a willingness to broaden product knowledge.

• Good command of English, Cantonese and Mandarin.

• Strong communication and presentation skills, with the ability to engage effectively with internal stakeholders and clients.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/53275/

Manager Human Resources

We are currently seeking an experienced professional to join our team in the role of Manager Human Resources.

Key Accountabilities / Impact on Business:

• Support to deliver the local people agenda in line with people strategy, ensuring strong execution across the employee lifecycle.

• Maintain HSBC recruitment standards in a competitive labour market, co-ordinating end-to-end hiring activities and managing recruitment agency support where required.

• Co-ordinate learning and development initiatives and employee engagement activities to strengthen capability, high performance, engagement and retention.• Support implementation of transformation and initiatives locally, driving adoption of processes, systems and ways of working.

• Monitor and report key metrics and insights in partnership with the business to support workforce planning and decision-making.

• Partner with Business Risk Control stakeholders to maintain an effective control environment, including risk mitigation activities and control matrix requirements.

• Ensure compliance with internal policies/procedures and local legal/regulatory requirements, including accurate people records and required reporting.

• Manage third-party vendors locally, including onboarding, supplier records, SLA/performance tracking, resolution and supporting regular review, and maintain audit-ready documentation

• Co-ordinate vendor invoicing and payments by validating charges against agreed terms and ensuring correct cost allocation

Job Requirements:

• University graduate, preferably with a degree in Human Resources, Organizational Psychology or a Business related discipline

• With broad generalist human resources experience ideally in finance or banking

• Good interpersonal, influencing and communication skills to interface with managers and colleagues at all levels across businesses and the region. Cantonese and/or Mandarin language skills will be required

• Broad knowledge of human resources practices and policies is essential. Understanding of legal and regulatory frameworks in financial services in Macau will be an advantage

• Challenge thought processes, encourage consideration of different perspectives, and encourage empathy to help leaders understand the behaviors of others.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/57400/

IT Assistant Manager

We are currently seeking an experienced professional to join our team in the role of IT Assistant Manager.

Key Accountabilities / Impact on Business:

• Triage IT incidents by assessing impact and urgency, escalating to relevant stakeholders, coordinating immediate recovery actions, and providing regular status updates throughout the event lifecycle.

• Collaborate with system owners to perform root cause analysis, define and implement remediation and improvement plans, and track progress to completion with clear milestones and governance.

• Maintain and operate local IT risk management procedures, ensuring they remain current, consistently applied, and aligned with the applicable control environment.• Ensure technology risk practices satisfy regulatory expectations and internal audit requirements, with appropriate evidence, traceability, and readiness for review.

• Partner with Risk Steward to prepare and submit regulatory risk assessment and gap analysis on cyber security and electronic banking systems, ensuring alignment with global standards and compliance with local regulatory requirements.

• Manage the technology risk issue register by maintaining clear ownership, agreed target dates, documented remediation plans, and auditable evidence to support timely and effective closure.

Job Requirements:

• University degree in Computer Science or related discipline.

• Over 6 years of experience in a relevant IT discipline. Prior exposure to cybersecurity and/or the financial services industry is desirable.

• Strong incident analyst and problem-solving skill.• Good understanding of the ITIL, SLA, OLA and IT Cyber Security.

• Capable to manage communications effectively including the capacity to articulate technical solutions for business’ understanding.

• Strong team spirit, quality oriented and attentive to details.

• Non-office hour and weekend support may require for handle incident and planned change.

• Proficiency in both English and Mandarin.

OUR BENEFIT

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

Interested candidates, please apply directly via:

https://apply.careers.hsbc.com/job-invite/57920/

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Manager, Operations and Customer Service

Role holders will carry out activities that will include most of the following:

• Lead Macau Operations and Customer Service team to deliver best-in-class customer servicing experience across insurance policy lifecycle, covering New Business, Policy Services and Claims

• Optimize daily branch operations and ensure seamless executions, partnering with relevant stakeholders in Macau and Hong Kong, while ensuring full adherence to regulatory requirements and internal controls

• Drive transformative improvement initiatives to improve customer journey by identifying pain points and root causes with actionable solutions

• Oversee the regulatory related filings to AMCM

Key Accountabilities / Impact on Business:

• Deliver high-quality customer servicing activities across New Business, Policy Services and Claims, meeting agreed service standards and customer outcomes

• Ensure operations are conducted in compliance with Group requirements and local regulatory obligations, supported by robust internal controls and effective quality assurance

• Regularly review and enhance administrative procedures to improve efficiency, reduce risk, and strengthen customer experience

• Own and coordinate AMCM filings and company record maintenance, ensuring accuracy, completeness, and timeliness through close partnership with relevant stakeholders

• Drive system and process enhancements to support business growth, service scalability, and improved turnaround times

• Lead and develop the Macau operations team, ensuring appropriate capacity, capability, and performance management

• Maintain strong working relationships with Macau branch stakeholders and HSBC Life Hong Kong teams, providing effective communication, escalation, and management information

Experience, Skills and Qualification:

• Degree graduate in business or a related field

• Proven experience in life insurance operations and customer service, with people leadership experience

• Track record of delivering process improvement and change initiatives with measurable outcomes

• Strong planning, problem-solving and organizational skills

• Self-motivated and proactive with the ability to prioritize with limited guidance

• Excellent interpersonal, negotiating and influencing skills

Wealth Planning Specialist – HSBC Life, Macau

滙豐人壽保險 - 理財策劃顧問

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Wealth Planning Specialist.

滙豐保險是一家世界一流的機構，您可以在這裡專注於保險，但可以享受成為領先的全球性國際銀行所帶來的優勢。保險關乎人，也關乎他們的承諾。在滙豐保險，我們通過為整個亞太地區的客戶提供各種各樣的人壽保險產品和服務，幫助兌現這些承諾。

Principal Accountabilities 主要職責

• Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled

  為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求

• Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.

  透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會

• Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer

  以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介

• Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency

  管理客戶的保險組合，以確保最高的客戶滿意度和可持續性

• Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions

  觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案

• Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned

  與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略

• Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers

  與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案

• Promoting and enhancing the brand and image of HSBC Life and the Bank

  促進和提升滙豐保險和銀行的品牌和形象

• Ensure that the service delivered by various branches are being benchmarked and are of top quality

  確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications 工作經驗要求

• University Degree Holder

  大學學位持有人或同等學歷

• Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred

  持有有效保險中介人資格考試卷一、三 和 五

• Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries

  有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗

• Knowledge in Life Insurance Products is preferred

  對人壽保險產品有透徹的了解

• Strong coaching skills and strong business acumen

  敏銳的商業洞察力及有能力輔導團隊

• Solid knowledge in driving and implementing business strategy

  有能力幫助推動與實施企業戰略

• Strong proficiency in Microsoft Office

  熟悉Microsoft Office之操作如EXCEL、WORD等

• Excellent Communications and Interpersonal Skills

  工作主動，具有良好的溝通能力、創新思維，及團隊協作意識

• Fluent in English, Cantonese and Mandarin

  具流利的廣東話、普通話、英文語言能力

• Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.

  具備較少相關經驗的候選人，將獲考慮聘任為助理財富策劃顧問

• To be considered for this role, the relevant rights to work in Macau

  要被考慮這個職位，相關人士必須為有權利於澳門工作。

To be considered for this role, the relevant rights to work in Macau

要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

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You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

ANT BANK 螞蟻銀行澳門招聘

公司官網：https://www.antbank.mo

新零售運營專家 / 高級專家

職位描述：

1. 門店銷售運營與標準化建設（核心權重）

• SOP體系搭建：制定並落地門店線下運營標準作業程序，涵蓋迎賓接待、咨詢分流、業務辦理動線、投訴應急處理等全觸點，確保服務體驗高度一致。

• 客流與轉化運營：策劃並執行以拉新開戶、產品轉化（如理財/貸款）為目標的地推活動（如網點活動、商戶聯合活動），監控自然客流與活動獲客轉化率，對門店開戶數及AUM提升直接負責。

• 現場管理：負責網點每日運營秩序，包括環境維護、物料陳列、設備異常處理，確保高峰期客戶分流順暢，降低等候投訴率。

2. 銷售團隊管理與目標達成

• 排兵布陣：負責網點銷售人員的排班管理、在崗輔導及實戰話術演練，針對不同客群（如中老年、小微企業主）提煉針對性溝通策略。

• 目標拆解與激勵：將公司下達的銷售指標拆解為個人任務並定期追蹤和輔導，通過有效手段激發團隊戰鬥力，確保業績達成。

3. 新店籌建前期介入（從經營視角賦能）

• 選址研判：配合橫向部門，對目標新址進行實地客流測算、周邊競品分布及社區成熟度分析，從“是否有利於獲客”角度輸出選址建議報告。

• 功能設計需求輸出：站在一線銷售與客戶動線角度，主導提出網點內部功能區（等候區、洽談區、自助服務區、貴賓室）的佈局需求，確保開業即具備高效的銷售轉化環境。

任職要求：

• 經驗背景：本科及以上學歷，3年以上零售門店運營、連鎖店長或金融網點管理經驗；有銀行/證券/保險網點管理背景者優先。

• 核心技能：

  • 精通線下客流分析與活動獲客，能獨立策劃並執行社區/商圈拉新活動；

  • 具備極強的現場控場與突發事件處理能力，服務意識敏銳；

  • 熟練使用Office進行銷售數據追蹤與復盤。

• 管理素養：目標感極強，善於通過激勵手段驅動一線團隊；溝通直接、務實，能承受快節奏的業績壓力。

• 加分項：有新店從0到1籌建（參與選址或裝修功能設計）實際項目經驗。

兼職客戶體驗服務專員

職位描述：

• 負責銀行網點的客戶引導、協助及銀行服務宣傳。

• 確保網點客戶體驗，留意設備狀態及現場情況，確保服務持續順暢；

• 其他銀行安排的工作。

職位要求：

• 掌握流利的粵語、普通話，英語聽說能力，具備良好的溝通能力和形象。

• 妥善處理客戶反饋與問題，尋求解決方案。

• 記錄客戶資訊與溝通內容，及時反饋。

• 有銀行相關經驗者優先。

• 工作時間為銀行規定時間。

• 工作地點：澳門銀河。

證券業務結算高級專員

職位描述：

• 清結算：負責證券清結算相關工作，含港股、美股、其他地區股票市場交易、基金等，包括但不限於證券賬戶及資產管理與維護工作，公司行動及其他交收相關工作；

• 對賬：核對客戶證券交易及持倉，包括但不限於港美股、其他地區股票市場、基金等，確保數據的準確性。

• 賬務處理：根據外部/內部賬務要求及會計原則進行賬務處理

• 協助制度建設和流程優化，以及其他上級交待的工作

職位要求：

• 持大學本科或以上學歷，主修金融、財務、會計、經濟或工商管理；

• 具備銀行證券清結算經驗，熟悉證券運作及公司行動流程；

• 具備證券結算、交易或客服經驗者優先；

• 具備流利普通話、廣東話，及良好英語溝通能力。

高級保險專員

職位描述：

• 通過銀行客戶資源，推廣及銷售各類保險產品（包括人壽、醫療、儲蓄、危疾等種類的保險）；

• 為客戶提供專業的保險需求分析及財務規劃建議；

• 協助客戶完成投保申請、續保及理賠等相關流程；

• 確保所有銷售活動符合監管要求及銀行內部合規標準；

• 維護現有客戶關係，並積極拓展新客戶資源。

職位要求：

• 澳門本地經驗，熟悉澳門本地市場，有一定的行業人脈積累；

• 本科或以上學歷，主修金融、經濟、市場營銷或相關領域者優先；

• 具備保險銷售經驗者優先，熟悉港澳地區保險產品及市場動態；

• 持有澳門保險中介人執照（或符合相關資格要求）；

• 具備較強的客戶服務意識、溝通及談判能力；

• 能獨立開展保險銷售工作，具備較好的團隊合作精神；

• 流利粵語、普通話；英文能力良好者優先。

高級企業業務專員

職位描述：

• 負責企業客戶開發與關係維護，推動結算賬戶開立及日常交易活躍度，持續優化客戶服務體驗；

• 主導如供應鏈融資等企業金融產品的營銷推廣、方案設計與執行落地，滿足企業客戶融資需求；

• 參與市場與行業調研，提供業務洞察與風險評估建議，協同風控部門完成信貸審核與合規管理；

• 收集客戶反饋與市場需求，提出賬戶及融資產品優化建議，協同產品團隊推動迭代升級；

• 靈活運用數字化工具與服務流程，提升業務效率與客戶滿意度；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、經濟、工商管理等相關專業優先；

• 5年以上銀行對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

支付結算專員

職位描述：

• 負責銀行各類票據的處理，包括但不限於支票、本票等。前往澳門各網點收集票據，檢查票據並完成系統錄入，前往票據交換所進行票據交換和處理，確保票據業務的準確性和合規性；

• 管理與票據交換相關的文檔和記錄，確保信息的準確性和可追溯性；

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助票據系統和支付結算系統的優化工作，協助有關系統開發需求提交、功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 1年以上金融機構運營管理部或財會部門相關工作經驗，具備銀行票據業務辦理、清算結算、賬務核對等實操營運經驗，熟悉金融機構支付結算業務的後台運作和辦理流程；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果；

• 熟練操作各類辦公軟件，擅長數據統計和分析；

• 良好溝通技巧 (廣東話、基本英語及普通話) 及文字表達能力。

證券投資客服專員

職位描述：

• 按公司要求進行客戶回訪和基本證券諮詢服務，解決客戶諮詢和投訴等客戶服務；維護公司不同渠道對客展示的文件和說明文案。按公司規定流程為客戶辦理開戶、交易、轉倉等線上及線下業務；

• 對接公司日班和夜班客服，維護客服資料文件，對客服進行必要培訓；

• 按照監管和公司規定，對業務進行風控和合規運營；

• 協助部門主管，總結測試案例並進行產品測試；優化功能和解決測試問題；

• 協助部門主管，完成部門制度和流程建設；

• 協助部門完成業務指標；

職位要求：

• 全日制本科以上學歷，金融或相關學科優先；有2年或以上一線客服服務專員經驗；

• 持有香港證監會第一、二類牌照（證券交易）者優先；

• 持有財富管理師（澳門）、特許金融分析師（CFA）、註冊國際投資分析師（CIIA）、註冊財務策劃師（CFP）、專業財富管理師（CFMP）、財富管理師（澳門）（ARWP Macao）、認可財富管理師（澳門）（CRWP Macao）者優先。

支付結算和卡業務運營高級專員

工作職責：

• 負責銀行借記卡/貸記卡相關的日常營運管理，包括申卡、製發卡、重控管理、卡管理和維護、卡交易管理、交易核對和對賬、報表處理等。

• 處理與銀行卡相關的爭議和拒付案件，包括代客發起申請、收集並提交證據材料、追蹤處理進度、拒付資金處理和核對。

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助制定支付結算業務相關流程，完善系統能力建設，持續優化和自動化。負責有關開發需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 5年以上金融機構運營管理、支付清算、卡業務相關工作經驗。熟悉卡組（如銀聯、Visa、Mastercard）規則，熟悉發卡、卡交易管理、拒付退款等後台運作和辦理流程；

• 注重細節、嚴謹負責，有較強的風險意識和合規意識；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 擅長數據統計和分析；

網點綜合服務高級專員

工作職責：

• 負責銀行網點的日常營運，包括但不限於賬戶審核、現金管理、交易管理、匯款、投資理財、支付、重控管理、賬目核對、營運穩定性及客戶體驗、設備狀態監控及異常相應，確保服務持續順暢；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，解答客戶疑問，協調解決網點營運中的突發問題，處理和解決客戶投訴與反饋，聯動業產研優化客戶體驗，提升客戶滿意度；

• 協助制定和持續優化相關營運操作流程，規範客戶服務標準流程和指引；

• 持續優化系統能力，負責有關開發和優化需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 5年以上銀行網點和對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

資金清結算級專員

工作職責：

• 負責企業和個人銀行賬戶資料審查、賬戶開立及階段性賬戶檢查、賬戶變更、銷戶等賬戶全生命週期管理；

• 負責信貸融資業務的客戶准入檢查、信貸系統操作；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，協助客戶辦理業務，洞察客戶需求，並推動落實客戶體驗和產品流程優化；

• 負責AI技術在客KYC場景的落地、AI知識庫運營、數據清洗和標註、AI模型訓練和優化迭代，保障智能營運的準確率和高效性；

• 協助制定營運操作流程與規範，推動營運平台能力建設，完成相關測試驗收；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 2-3年銀行業金融機構運營管理部相關工作經驗，熟悉銀行賬戶管理、貸款業務運行流程，熟悉合規反洗錢相關法律法規要求；

• 善於團隊協調，自驅、樂觀，抗壓性強、勇於創新。具備良好的學習、溝通及推動解決問題的能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 良好的廣東話、普通話及英語表達能力。

銀行卡業務運營專家

工作職責：

• 協助銀行卡發卡流程的管理，包括申請審核、制卡發放、客戶激活等；

• 參與優化操作標準並確保符合澳門金管局監管要求；

• 策劃營銷活動（如聯名卡推廣、新客戶禮遇），結合大灣區跨境場景設計差異化發卡方案；

• 分析澳門及周邊市場數據，追蹤同業競品動態，提出策略調整建議；

• 分析發卡轉化率、客戶畫像及活躍度，設計A/B測試以提升發卡效率；

• 定期編制營運報告，向管理層彙報關鍵指標及業務洞察；

• 協調技術部門優化發卡系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 5年以上銀行卡業務經驗，熟悉澳門本地發卡生態和主流卡組織的規則；

• 有銀行卡收單業務及大型項目管理經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 精通粵語及普通話，具備優秀的英語書面溝通能力，能高效處理跨境業務相關文件。

網絡安全專員

工作職責：

• 負責澳門銀行安全規範制定、安全評估、安全方案設計、代碼審計、安全測試、漏洞應急響應等工作。具體工作方向包括但不限於Web應用安全、客戶端安全、主機系統安全、網絡安全、攻擊檢測與防禦、紅藍演練等；

• 負責澳門銀行安全攻防新技術研究和業界趨勢跟進。

職位要求：

• 具備5年以上網絡安全工作經驗，大型互聯網、運營商、金融行業背景優先；

• 具備CISSP、CCIE Security等專業資格、有安全工具、平台的開發經驗者優先；

• 在Web應用安全、移動APP安全、主機系統安全、網絡安全、攻擊檢測與防禦至少一方面有較深入的研究和實踐

• 熟悉web應用與業務的漏洞挖掘，滲透測試，代碼審計及安全解決方案；

• 熟悉移動OS的安全機制和移動應用的結構，掌握客戶端常見的安全漏洞以及解決方案；

• 熟悉app的安全測試、漏洞挖掘；或者，熟悉系統和網絡相關安全配置和加固方案，熟悉容器、虛擬化、linux內核等系統底層安全機制等；

• 熟悉APT攻擊、黑灰產攻擊、入侵手法，對攻擊檢測規則/模型有一定研究；

• 熟悉Go、Java、C、Object-C、Python中的一種或多種編程語言；

• 掌握整體安全框架，深入理解網絡安全，熟悉網絡虛擬化技術及網絡虛擬化安全優先；

• 熟悉信息系統安全等級保護相關規範、雲計算技術安全相關應用規範，有雲平台安全、合規改造經驗優先；

• 熟悉密碼法和各類加解密技術，有國密相關研發適配經驗優先。

信貸風控專員

工作職責：

• 分析個人業務或小微業務金融數據，開發和維護信貸模型，制定相應的風險管理方案或審批策略；

• 與業務部門密切合作，提供風險評估支持，優化決策過程；

• 監控風險指標，結合行業動向及時識別風險趨勢和潛在問題；

• 完成風險管理分析報告，匯報風險狀況和改進措施。

職位要求：

• 本科及以上學歷，數學、統計學、金融工程、計算機科學或相關專業；

• 3年以上的數據分析或風控經驗，具備金融行業背景者優先；

• 至少熟練一種數據分析相關軟件，如Python、SQL 、SAS等；

• 出色的邏輯思維能力和較强的責任心。

應聘方式：

有意應聘者請將個人履歷電郵至：antbankmo-hr@antbank.mo

Emperor Cinemas 英皇戲院澳門招聘

關於英皇院線

英皇集團積極發展戲院業務，首間香港英皇戲院於2017年進駐中環，現已分佈全港包括屯門、尖沙咀、荃灣、將軍澳、銅鑼灣、大圍及黃竹坑等。

為戲院注入精彩個性 為觀眾帶來無限精彩

英皇戲院 (澳門葡京人) 將引入澳門首家 IMAX 影院、MX4D 全感觀影院及 the CORONET 貴賓影院，以優越的禮賓服務，專業的影音設備及精緻的美酒佳餚，提供更優越的觀影享受。

英皇戲院積極推全電子化服務，365 日豁免網上訂票手續費，以電子戲票便捷入場，立即身驗﹗www.emperorcinemas.com

About Emperor Cinemas

The burgeoning theatrical exhibition business of Emperor Group began in 2017 when the first Emperor Cinemas in Hong Kong opened its doors at the iconic Entertainment Building, Central, with a network of cinemas spanning across Tuen Mun, Tsim Sha Tsui, Tsuen Wan, Tseung Kwan O, Causeway Bay, The Wai to its latest addition in Wong Chuk Hang.

Innovating the cinema experience to excite and bringing moviegoers to an entertainment utopia.

Emperor Cinemas (Lisboeta Macau) will introduce the first IMAX Theatre, MX4D Theatre and the CORONET IN Macau, offering the audience a first-class luxurious viewing experience elevated with carefully crafted gourmet delights and an intimate setting.

Enjoy the digitalized cinemagoing experience with 365 days online ticketing service fee waiver and e-ticket admission convenience at Emperor Cinemas now! www.empeorocinemas.com

全職/兼職戲院服務大使

工作地點：氹仔

職責：

• 參與戲院各項前線操作安排

  負責戲院日常運作，包括售票、驗票、餐飲服務，包括食品製作、飲品調配及銷售

  維持戲院及餐飲區整潔、安全，確保營運順利

  處理主管指派的相關工作

要求：

• 良好英語及廣東話溝通能力

• 熱愛客戶服務，願意學習

• 可配合輪班工作，並需於假期工作

• 歡迎畢業生及無經驗人士加入

• 具經驗者可考慮為高級戲院服務大使

全職/兼職餐飲服務大使

工作地點：氹仔

職責：

• 主動提供親切及高質素的顧客服務

• 負責餐飲服務，包括食品製作、飲品調配及銷售

• 協助盤點及處理每日的收銀結賬

• 保持廚房整潔安全，以確保日常運作順暢

要求：

• 良好英語及廣東話溝通能力

• 對食物及廚房的安全衛生具有知識

• 可配合輪班工作，並需於假期工作

• 歡迎畢業生及無經驗人士加入

• 具經驗者可考慮為高級餐飲服務大使或餐飲服務主任

全職放映員

工作地點：氹仔

職責：

• 執行戲院各項放映操作

• 監察及確保戲院燈光、音響及相關設備運作正常

• 進行放映設備的日常清潔、檢查及基本保養

• 處理主管指派的相關工作

要求：

• 對放映工作及操作影音設備具濃厚興趣

• 守時、具責任感及能獨立處理工作

• 可配合輪班工作，並需於假期工作

• 歡迎畢業生加入

• 具經驗者可被考慮為高級放映員

Theatre Manager / Assistant Theatre Manager / Supervisor

Responsibilities:

• Manage and participate in daily theatre operations (include F&B)

• Formulate, implement and review operating procedures and service standards

• Handle manpower planning, recruitment, staff training and performance management

• Handle customer enquiries and complaints professionally and provide effective solutions

• Monitor stock levels, cost control and overall operational efficiency

• Follow up on repair and maintenance to ensure facilities and equipment remain in good condition

Requirements:

• Good command of both written and spoken English and Chinese

• Minimum 3 years of frontline supervisory or relevant operational experience

• Customer-oriented, self-motivated, energetic and presentable, with strong leadership and communication skills

• Shift duty is required, including weekends and public holidays

• Candidates with less experience will be considered for the position of Assistant Theatre Manager / Theatre Supervisor

福利：

我們會為員工提供優厚薪酬及福利，包括完善醫療保險、有薪假期、良好工作環境和晉升機會等

APPLICATION 申請方式：

如有查詢請 WhatsApp：(+852) 5697 0099 連結：http://wa.me/85256970099

或電郵至：recruitment@emperorgroup.com

＊英皇集團為一間著重平等機會機構，並歡迎任何合資格人士申請集團或其附屬/聯營公司招聘之職位。申請人於職位申請表所提供的個人資料只作為招聘用途

【開業招聘】意大利托斯卡納西餐廳澳門招聘

招聘公司：壹品閣餐飲管理有限公司

**必須持有效澳門居民身份證（非外勞崗位）

1. 西餐侍應（多名）

薪金：MOP 10,000 起 + 包工作餐 ，有薪年假、勞工保等法定福利

職責：餐桌服務、落單、收碟、保持餐區整潔

要求：可接受落場，有西餐飲經驗優先，無經驗亦可培訓，懂粵語、普通話，略懂英文優先

2. 吧務助理（多名）

薪金：MOP 10,000 起 + 包工作餐，法定福利齊全

職責：調製飲品、酒水服務，整理吧枱、補充物料

要求：可接受落場，有相關經驗優先

3. 廚房助理（多名）

薪金：MOP 10,000 起 + 包工作餐，法定福利齊全

職責：食材預備、清洗、協助主廚，保持廚房衛生

要求：可輪接受落場，能吃苦，無經驗可培訓

4. 廚房熱房廚師（多名）

薪金：MOP 12, 000 起 + 包工作餐，法定福利齊全

職責：負責西餐熱盤烹調、食材預備、出品擺盤，保持崗位衛生，遵守廚房操作規範。

要求：有西餐熱房經驗，可接受落場

5. 清潔員

薪金：MOP 9,300

✅福利：包工作餐、有薪年假、強制假期、勞工保、在職培訓，良好晉升機會

⏰上班時間：餐飲輪班制（9小時一班包括1小時員工用餐時間，落場）

📍工作地點：澳門路環十三皇宮

📮 應徵方式：

電郵：yuanyuan02190@gmail.com

（請註明應徵崗位）

Meta-Archit 元架構軟件技術有限公司澳門招聘

元架構軟件技術有限公司成立於 2008 年，主要從事企業級系統和互聯網軟件開發工作。公司的總部設於澳門，為各政府部門、教育機構、私人企業等提供全面的資訊科技開發服務，並在香港和珠海設有分公司。近年來，我們致力於投入智慧城市的發展，應用雲計算和大數據等技術，不斷對產品和方案進行升級改造，為客戶創造更大價值。

公司網站：https://www.metaarchit.com

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招聘職位：

IT項目助理（軟件項目）

工作內容：

• 協助項目經理進行IT項目管理工作

• 進行IT項目的測試和實施工作

• 進行資訊科技相關的技術支援工作

任職要求：

• IT相關專業本科學位，具有IT行業經驗或具潛力的應屆生

• 具有軟件開發相關的行業知識

• 具有良好的組織、溝通、協調能力

薪酬：面議

應徵者請把「簡歷」及「期望待遇」發送至：jobs@metaarchit.com

IT項目經理（軟件項目）

工作內容：

• 項目管理：對項目的範圍、時間、質量等進行管理，確保項目按時按質量交付

• 需求分析：通過對客戶的業務需求進行調研，收集需求並進行分析，編寫需求分析文檔

• 方案設計：設計系統方案及原型圖，編寫方案設計文檔

• 溝通協調：與開發小組進行溝通協調，確保能嚴格按照方案設計進行開發工作

任職要求：

• IT相關專業本科學位，3年或以上軟件項目管理或需求分析經驗

• 熟悉傳統開發過程及敏捷開發過程的管理

• 良好的溝通協調、歸納總結、分析設計能力

• 良好的文檔撰寫能力，擅長編寫各類項目管理文檔

薪酬：面議

應徵者請把「簡歷」及「期望待遇」發送至：jobs@metaarchit.com

業務發展經理

工作內容：

• 市場發展：主動開發新市場和新客戶，挖掘客戶的IT需求

• 產品推廣：深入理解公司產品，為客戶提供定制化的解決方案

• 商務談判：負責商務洽談、流程管理、合約簽署

任職要求：

• 大專及以上學歷，1年或以上IT行業業務發展經驗

• 具有IT相關的行業知識

• 具有良好的商務談判、方案演講及人際溝通能力

薪酬：面議

應徵者請把「簡歷」及「期望待遇」發送至：jobs@metaarchit.com

穩建供應鏈（澳門）有限公司招聘

Winkey Supply Chain(Macao) Co., Ltd. located in Macao Qingzhou Zhuhai Macao cross-border industrial zone, mainly engaged in warehousing, transportation and customs clearance and other diversified services.

穩建供應鏈（澳門）有限公司，位於澳門青州珠澳跨境工業區，主營倉儲、運輸和清關等多元化服務。

倉務員

月薪：MOP 10,000 - 15,000 元，具體面試後再議

職位內容：

• 負責倉庫物料的收發貨；

• 倉庫貨物的出入庫賬目登記；

• 其它倉庫內的工作安排。

技能要求：

• 良好的溝通能力，能流利進行粵語、國語交流，懂英文優先；

• 能熟練使用電腦，會使用辦公軟件；

• 有倉庫工作經驗1年以上，會使用手動電動積車進行貨物整理；

• 工作細心認真，能吃苦耐勞。

工作時間：

• 上午9點——下午6點，午休1.5小時，每周工作六天，周六如工作完成下午可休息

公司福利：

• 社保供款、節日福利、年度體檢、生日慰問金、不定時團建等

以上職位僅限澳門本地居民申請
This position is open to Macao local residents only.

聯繫方式：

1. 簡歷接收郵箱：sally@winkeybroker.com

2. 招聘聯系電話：6557 1739（澳門）、18165571739（珠海）

工作地點：澳門工業園南街80-92號君華天地工貿中心2樓B區

Angel Manufacturing Macau Ltd. 天使澳門工廠有限公司招聘

Company Introduction

Headquartered in Japan, Angel Group — a leading global manufacturer with a dominant market share in casino playing cards and currency — has announced a major investment: the construction of a new manufacturing plant in Cotai, Macau. Spanning a total floor area of 27,000 square meters, this facility is scheduled for completion by the end of 2026. Once operational, it will serve as a key production hub for Angel playing cards, smart gaming tables, and other gaming equipment.

https://www.angelplayingcards.com/en/

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Production Engineer

Remuneration: MOP15,000 ~ MOP18,000 ( Guaranteed one-month bonus on pro-rata basis )

Department: Manufacturing Operations

Purpose

As a Production Engineer at our brand-new, highly automated Cotai facility, you will oversee and control the state-of-the-art machinery that produces our world-class gaming products. Rather than performing repetitive manual assembly, your primary focus will be monitoring and calibrating advanced automated production lines for Angel playing cards ensuring our automated systems run smoothly, maintaining the high efficiency, security, and elite quality we are known for.

Key Responsibilities

• Automated Line Operation: Monitor highly automated production machinery using digital control panels and interface systems.

• Process Monitoring: Actively track real-time machine performance, ensuring the smooth, continuous flow of materials through the line.

• First-Line Troubleshooting: Identify, report, and address minor technical alerts or machine stoppages to minimize production downtime.

• Quality Assurance Audits: Conduct routine inspections on finished and semi-finished products to guarantee strict adherence to security and premium quality standards.

• Uphold 6S Standards: Maintain an immaculate, highly organized, and safe work environment by actively practicing the 6S methodology (Sort, Set in order, Shine, Standardize, Sustain, Safety) at your assigned automated station

Requirements

Macau ID holder

• High school graduate or above; Bachelor’s degree or equivalent is preferred

• No working experience required; Experience / Knowledge of factory operations would be an advantage

• Japanese proficiency would be an advantage

Work Hours & Holidays

• Mondays to Fridays, 08:30-17:30

• 14 days paid Annual Leave per year; 6 days paid Sick Leave per year

Other Benefits

• Group medical insurance

• Housing allowance

• Meal Arrangements

• Shuttle Bus Arrangements

Contact us to apply

Interested applicants please submit your resume in English version to the following email:

recruitment_amm@angelplayingcards.com or contact us at +853 2871 7132 for any enquiries.

Note: The job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The incumbent may be requested to perform other job related tasks and responsibilities than those stated above.

WYNN PALACE (MACAU) 澳門永利皇宮招聘

市場業務客戶款待服務代表 Host - Marketing Ambassador Services

主要職責

為娛樂場內"永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌、角子機等遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose

Provide professional and high-quality customer service to esteemed members of "Wynn Rewards".

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist and support in planning and participating in player development events and promotional activities

• Maintain good communication with guests, enhance customer experience and loyalty, and build solid long-term relationships

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies and Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game or slots regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

副值班工程師 Assistant Duty Engineer (ID:2259BR)

主要職責

確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the

• Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

機械二級技工 Mechanic Technician II (ID:1457BR)

主要職責：須負責按照預定程序及臨時需要，操作和維護大樓的設備，包括冷水機組、冷卻塔、鍋爐、空氣處理機組、風機、水泵、洗衣房和廚房設備等一般機械設備

職位介紹

• 須按進度進行日常設備檢查和保養

• 須按照既定的條例和程序進行維修工程，特別是有關安全的問題

• 按照臨時需要適時地維修設備，以確保設備/系統的正常運作

• 更新工程狀態，並確保工作單上的工程完工

• 解決所有機械和機電設備上的問題

職位要求

• 工作經驗：具最少三年機械和暖通空調系統維修的工作經驗

• 技能 / 證書：具電氣/機械工程證書、焊接認證或煱爐操作證書者優先

• 教育程度：小學畢業或以上程度

• 語言能力：能操良好廣東話，一般英語及普通話

• 電腦應用：具基本知識較佳

Job Purpose: Operate and maintain central plants equipment, including chillers, cooling towers, boilers, air handling units, fans, pumps , Kitchen & Laundry's equipment and general mechanical equipment in accordance with scheduled program and as ad hoc needs arise.

Key Responsibilities

• Conduct daily equipment inspection and maintenance according to the planned schedule

• Carry out maintenance works in accordance with established policies and procedures, especially in regards to safety issues

• Repair equipment as ad hoc needs arise in a timely manner in order to maintain the equipment / system normal operation

• Update the status and ensure completion of work orders

• Troubleshoot all mechanical and electro-mechanical equipment

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in mechanical and HVAC system maintenance

• Knowledge/Certificates: Trade certificate in electrical/mechanical engineering an advantage; Welding Certification is an advantage; Boiler operation certificate is an advantage

• Education: Primary school and above

• Language Ability: Fluent Cantonese; Mandarin and English an advantage

• Computer Skills: Preferably to have Basic knowledge

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

紙牌監控員 Attendant - Card Room (ID:1343BR)

主要職責：須負責記錄場內所分派及收集回來的遊戲紙牌等工作，並遵守政府條例以保持每副紙牌的完整性。

職位介紹

• 確保賭枱娛樂場上每副紙牌的分配及收集

• 根據公司政策和程序，處理“已銷毀”的紙牌

• 於預定時間內及時提供紙牌和骰子到場內

• 按照公司及政府規章，遵守管理部門的指示

• 參與每日工作彙報及告知公司其最新資訊

• 提高警覺，如有任何可疑活動和莊荷的糾紛，須立即通知高級紙牌監控員

• 須協助和履行高級紙牌監控員所委派的工作

職位要求

• 工作經驗：具最少一年紙牌監控的工作經驗者優先考慮

• 教育程度：中學畢業或同等學歷

• 技能 / 證書：熟悉澳門博彩法規；以及良好的心算技巧

• 語言能力：能操寫流利廣東話（懂普通話和英語者優先考慮）

• 電腦應用： 熟悉 MS Office 電腦軟件操作

Job Purpose

Keep track of complete sets of playing cards that are delivered to, and collected from, Table Game pit areas. Adhere to government regulations and maintain the integrity of card decks.

Key Responsibilities

• Ensure complete sets of playing cards are delivered to, and collected from, Table Game pit areas

• Deliver playing cards and dice to pit areas promptly at scheduled times

• Comply with management’s instructions in line with Company and government rules and regulations

• Attend regular department briefings and share relevant information

• Be alert and advise Lead Attendant of any suspicious activities

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum of 1 year Card Room experience an advantage

• Education: Secondary school diploma or equivalent an advantage

• Knowledge/Certificates: good mathematical skills

• Language Ability: Fluent Cantonese (Mandarin and English an advantage)

• Computer Skills: Basic MS Office an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

公眾衛生部主任 Supervisor - Public Area (ID:1711BR)

主要職責

協助副經理處理公眾衛生部的日常營運管理，負責領導、指導並監督分配至非娛樂場區域（如酒店大堂、購物商場及員工後勤區域）的清潔員。激勵團隊成員，以確保所有公共區域清潔、整潔、安全、維護良好且呈現最佳狀態，從而超越賓客的期望

職位介紹

• 對所有非娛樂場公共區域（包括酒店大堂、購物商場、非娛樂場洗手間、走廊、樓梯、辦公室、外圍、圓形大堂、宴會區域、多功能廳及會議室）進行日常檢查，並在需要時執行糾正措施

• 監督質量控制機制，包括職業健康與安全、清潔與維護、服務標準、清潔化學品的使用、設備維護及操作

• 記錄庫存與消耗量，並在需要時訂購清潔用品

• 監督定期深層清潔、油漆翻新、水晶燈清潔、大理石修復及地毯清洗

• 維持交接班日誌，以記錄接班團隊所需跟進的必要事項

• 立即匯報異常活動以及健康與安全問題

職位要求

• 工作經驗：具最少三年於五星酒店之工作經驗

• 技能 / 證書：具清潔的知識、雲石地及地毯清潔經驗；此外亦須了解各種清潔用的機器及化學清潔劑的運用方法

• 教育程度：中學畢業或以上程度

• 語言能力：能操及書寫流利廣東話及普通話，良好英語

• 電腦應用：熟識 MS Office 電腦軟件操作

Job Purpose

Support the Assistant Manager with the daily operations of the Public Area Department, specifically leading, guiding, and monitoring Cleaners assigned to non-gaming zones (such a hotel lobbies, shopping malls, and back-of-house areas). Motivate Team Members to exceed guests’ expectations by ensuring all public areas are clean, tidy, safe, well-maintained and well-presented.service.

Key Responsibilities

• Conduct daily inspections of all non-gaming public areas (including hotel lobbies, shopping arcades, non-gaming washrooms, hallways, stairways, offices, grounds, rotunda, banquet areas, function and meeting rooms) and execute correction action if needed

• Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling

• Record inventory and consumptions and order cleaning supplies when required

• Supervise periodic deep cleaning, painting, chandelier cleaning, marble restoration and carpet shampooing

• Maintain a handover logbook to record necessary follow-ups for the incoming shift

• Report unusual activities and health and safety issues immediately

Competencies and Requirements

• Experience: Minimum 3 years of experience in a five-star hotel

• Knowledge/Certificates: Knowledge of cleaning activities, tools and detergents; hard and soft floor care and equipment operation; use of chemicals and machinery operation

• Education: Secondary school diploma or above

• Language Ability: Fluent in Cantonese and Mandarin, and good English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

公眾衛生部清潔員 Public Area Cleaner (ID:1203BR)

主要職責：須負責保持賭場公眾地方的清潔衛生：如清潔洗手間、擦洗地板、吸塵、打掃灰塵、地板打蠟、使用洗

地機、單擦機和高壓水槍進行清潔工作、收集垃圾、金屬磨光、高位清潔及貨物運送等。

職位介紹

• 按照五星級的嚴格標準進行賭場的清潔工作

• 向主任報告有關維修和設備缺陷的問題

• 定期進行公共洗手間及辦公室的深層清潔，打掃天花，冷氣槽和其他難以到達的地方和固定裝置

• 維護清潔設備（如：真空吸塵器，拖把）並在轉更時以良好的狀況歸還

職位要求

• 工作經驗：具酒店或清潔公司的工作經驗者優先考慮

• 技能 / 證書：懂得正確使用洗滌劑、化學清潔劑；或具地板保養、清潔設備及機器的知識者優先考慮

• 教育程度：小學或以上程度

• 語言能力：能操流利廣東話及普通話

Job Purpose: Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.

Key Responsibilities

• Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule

• Report maintenance issues and equipment defects to Supervisor

• Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures

• Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs

• Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift

Competencies and Requirements

• Experience: Hotel/cleaning company experience an advantage

• Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage

• Education: Primary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

初級調酒員 Junior Bartender (ID:1152BR)

主要職責：負責協助調酒員為賓客介紹、準備及端上飲品；同時亦須維持酒吧的整潔、作好款客擺設及倉存管理等工作。以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹

• 須作好酒吧區域的款客擺設

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 保持菜單及飲品單的整潔

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

職位要求

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

• 教育程度：小學畢業或以上程度

• 語言能力：能操流利廣東話、普通話及英語

• 電腦應用：懂 Micros 電腦軟件操作者優先考慮

Job Purpose: Ensure guests receive courteous and efficient five-star service. Assist the bartender to introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

Key Responsibilities

• Setup the bar for service

• Clean and tidy the bar and equipment frequently

• Report stock levels and help control monthly inventory

• Keep menus and beverage lists in good condition

• Know and understand drink lists, menu items, products and services, and upsell alternatives

Competencies and Requirements

• Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• Education: Primary school diploma or above

• Language Abilities: Fluent spoken Cantonese, Mandarin and English

• Computer Skills: Knowledge of Micros an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事部主任 Supervisor – Stewards (ID:2008BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose: Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn ’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會籍忠誠管理專員Executive – Loyalty Marketing (ID: 4254BR)

主要職責：

負責執行市場營銷活動和戰略，以吸引和留住賓客及確保為賓客帶來高水平的滿意度。

職位介紹：

• 負責協助經理規劃及實行賓客的活動及推廣計劃

• 實施娛樂場推廣並執行後續行動

• 須以專業及正面的態度與部門、團隊成員、管理層及承包商等作出溝通及協調工作，以確保項目能順利運行

• 管理和監督生產營銷材料，如贈品，門票等

• 向管理層作出每日及每月的工作彙報

職位要求：

• 工作經驗：具最少兩年娛樂場市場業務的工作經驗

• 教育程度：學士學位或同等學歷

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例（具戰略策劃經驗者為佳）

• 語言能力：能操流利廣東話，普通話及英語 (日文及韓文皆適 ）

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose

Execute marketing campaigns and strategies to attract and retain players and ensure the highest level of guest satisfaction.

Key Responsibilities

• Support the Manager to plan, coordinate and execute player development events and promotional activities

• Conduct gaming promotions and perform follow-up actions

• Interact with Department and Company Team Members, management, and contractors professionally and positively to ensure projects run smoothly

• Manage and oversee the production of marketing materials such as gifts, tickets, etc.

• Prepare daily and monthly reports for management’s review

Competencies and Requirements

• Experience: Minimum of 2 years’ gaming marketing experience

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of table game regulations. (Strategic planning experience preferred)

• Language Ability: Fluent in Cantonese, Mandarin and English (Japanese & Korean an advantage)

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

視聽高級技術員 Senior Technician - Audio Visual (ID:1237BR)

主要職責

須負責包括但不限於圖形與視頻顯示器、音頻系統，照明和控制系統和投影系統的修理，保養和解決故障問題。

職位介紹

• 協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求

• 工作經驗：具最少六年視聽控制系統相關的工作經驗

• 技能 / 證書：具操作音頻通信、錄影顯示系統、廣播系統、MATV、視頻投影系統、CD 機、VCD 和 DVD 格式的知識

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話 及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose

Operate and maintain Fire Services systems in accordance with preventative maintenance programs and as ad hoc needs arise

Key Responsibilities

• Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies and Requirements

• Experience: Minimum 6 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement,

• MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器工程師 Engineer (Electrical) (ID: 3281BR)

主要職責：監督電機技術員以執行操作和維護高壓/中壓電力設備，PMS 系統，應急發電機和 UPS 系統，作為預防性維護計劃的一部分，以及存在臨時維修的需要

職位介紹

• 確保高壓/中壓電力設備，PMS，應急發電機和 UPS 系統的維修，保養和安裝工作，並遵守安全規則和規定

• 監督電機團隊的日常營運

• 定期進行預防性維護檢查，並遵守能源管理和節約計劃

• 對困難的情況進行故障排除，以免影響度假村的營運

• 確保電機設備處於良好的工作狀態

• 有效處理所有工作訂單，並報告賓客問題和技術人員的工作效率

• 在遵守既定政策和程序的同時，提供永利皇宮的高質量和服務水準

• 對高壓/中壓電力，PMS，應急發電機和 UPS 系統實施保養工作並進行有效及即時的維修

• 確保大樓，設施，設備和工作地方都保持乾淨，整潔，安全

• 與組織內的跨部門團隊密切合作並進行協調，以確保工作流程順暢

• 按需要參加緊急情況

• 向電機總工程師或以上主管報告問題

• 協助和履行電機總工程師或以上主管所委派的工作

職位要求

• 工作經驗：

• 至少有 5 年相關經驗（其中 3 年技術員經驗），涉及高壓/中壓變壓器，高壓/中壓/低壓配電盤，高壓/低壓應急發電機和 UPS 系統的操作和維護

• 在復雜的過程控制系統上具有豐富的技術經驗和發現故障的能力

• 具有高壓/中壓開關和安全程序方面的經驗

• 技能 / 證書：

• 熟練使用各種國際法規和標準，例如 BS，IEC，IEE 等

• 了解澳門有關低壓電機系統和設備的操作和維護的法規和市場

• 教育程度：電機工程學士學位或以上程度

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識 MS Office 及 AutoCAD

Job Purpose: Supervise the Electrical Technicians to perform operate and maintain HV/MV equipment, PMS system, emergency generator and UPS system as part of the preventative maintenance program and also ad hoc needs arise.

Key Responsibilities

• Ensure repairs, maintenance and installation work on HV/MV equipment, PMS, emergency generator and UPS system adhere to safety rules and regulations

• Supervise the daily operations of the Electrical Team

• Conduct regular preventative maintenance inspections and adhere to energy management and conservation programs

• Trouble-shoot difficult cases to prevent interruptions to resort operations

• Ensure electrical equipment is in perfect working order and all areas are presented as new

• Process all work orders efficiently and report guest issues and Technicians’ productivity

• Deliver Wynn Palace’s high standards of quality and service while adhering to established policies and procedures

• Implement the PPM and effective and timely repairs on HV/MV equipment, PMS, emergency generator and UPS system

• Ensure buildings, facilities, equipment and work areas are kept clean, health and safety standards

• Work closely and coordinate with cross functional teams within the organization to ensure smooth external and internal work flows

• Attend to emergencies as required

• Report and escalate problems to Chief Engineer or above

• Accept any other duties and responsibilities assigned by the Chief Engineer or above

Competencies and Requirements

• Experience:

• Minimum 5 years of related experience (in which 3 years hands-on) experience on operation and maintenance of HV/MV transformers, HV/MV/LV switchboards, HV/LV emergency generators and UPS system

• Strong technical experience and ability in fault finding on complex process control systems

• Experience in HV/MV switching and safety procedures

• Knowledge/Certificates:

• Proficient in using various international codes and standards such as BS, IEC, IEE, etc.

• Knowledge of Macau regulation and market relating to the operation and maintenance of the LV electrical system and equipment

• Education:

• High Diploma degree or above for Electrical Engineering

• Language Abilities: Good command of spoken and written English and Chinese (Cantonese/ Mandarin)

• Computer Skills: Proficient in MS Office and AutoCAD

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

日本壽司廚師 Sushi Chef (ID:4045BR)

主要職責

• 生產高品質的壽司及刺身，以滿足賓客的需求

職位介紹

• 生產高品質的壽司，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

職位要求

• 工作經驗：具最少八年從事於四、五星級日式廚房壽司廚師的工作經驗，有廚師發辦或板前料理工作經驗者優先考慮

• 技能 / 證書：對日式菜餚˴時令食材及壽司等瞭如指掌；精通刀切技術

• 教育程度：中學畢業或等同學歷

• 語言能力：流利廣東話˴普通話˴英語及基本日文

Job Purpose: Produce high quality sushi and sashimi dishes to fulfil customers’ orders

Key Responsibilities

• Produce high quality sushi dishes to fulfil customers’ orders

• Forecast sushi supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage of sushi ingredients, and cleaning and tidying the sushi station and utensils

• Continuously improve health and safety standards

Competencies and Requirements

• Experience: Minimum of 8 years’ experience as a sushi chef in a 5 star Japanese fine-dining kitchen, with Omakase working experience in advance

• Knowledge/Certificates: Excellent product knowledge of Japanese cuisine, seasonal ingredients, and sushi; accurate knife skills and proven sushi abilities

• Education: Secondary school or equivalent

• Language Abilities: Fluent Cantonese, Mandarin, English and basic Japanese

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

行李及代客泊車服務主任 Captain - Bell, Door & Valet (ID:1240BR)

主要職責：監督、培訓及指導行李服務員、門僮及行李托管服務部的團隊成員，以確保團隊成員能為賓客帶來五星

級的禮遇及有效率的服務。

職位介紹

• 協助行李及代客泊車服務部的管理層處理部門日常運作

• 安排行李服務員護送每一位賓客到房間

• 監控賓客行李和物品的處理，標籤，儲存和運送程序

• 監控團體的行李和物品運送程序的有效性

• 確保團隊成員不只能為賓客提供永利皇宮五星級的禮遇及有效率的服務，更期望能讓賓客體驗超乎所想的感受

• 更新報告，如酒店賓客入住進度，個人、團體及貴賓抵達/離開的進度報告

• 向經理準備定期報告

• 監控行李服務部及行李托管服務部的設施及工作地方衛生和清潔

• 清楚了解度假村內的所有設施、服務及活動

• 監控質量控制機制，包括服務標準、團隊成員儀表、設備演示、以及健康和安全

• 不斷提升部門的健康及安全標準

• 處理失物事故

• 監督部門的行政工作

• 當經理不在崗位時，須協助及履行其工作

職位要求

• 工作經驗：最少兩年於五星級酒店從事行李服務或門僮工作，具管理經驗者優先考慮

• 技能 / 證書：熟識澳門周圍的景點

• 教育程度：中學學位或同等學歷

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 MS Office 操作

Job Purpose: Supervise, train and guide Bell, Door & Valet and Sky Limo Operation staff and ensure guests receive

courteous and efficient five-star service.

Key Responsibilities

• Assist in the daily operations management of the Bell, Door & Valet and Sky Limo Operation Department

• Assign a Bellperson to escort each guest to their room

• Monitor handling, labelling, storage and delivery procedures for guest luggage and items

• Supervise the efficient handling of group baggage deliveries and amenities

• Ensure Bell, Door & Valet and Sky Limo Operation staff deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Update progress reports of check-in process, arrivals/departures of FIT, Group and VIP guests

• Prepare regular reports for the Manager

• Monitor the cleanliness and hygiene of all sections of Bell, Door & Valet and Sky Limo Operation equipment and work areas

• Handle lost and found claims

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Bell, Door, Valet, Baggage Check, Lobby Greeter and Sky Limo services including service standards, staff grooming, equipment presentation, and health and safety

• Continuously improve health and safety standards

• Assist and perform duties assigned by Senior Captain and above.

Competencies and Requirements

• Experience: Minimum 2 years of Bell Services experience in a five-star hotel preferred. Supervisory experience an advantage

• Knowledge/Certificates: n/a

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

僱員關係專員Specialist - Employee Relations (Human Resources) (3082BR)

主要職責

協助僱員關係經理監督僱員關係團隊的運作，並根據公司人力資源政策、標準及程序，確保僱員關係相關日常工作得以有效執行及順利推展

職位介紹

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 處理團隊僱員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 協助為被解僱的團隊成員進行離職會議

• 維護及更新僱員離職相關紀錄，確保資料準確及完整

• 編製定期報告，並按需要整理及編製統計報表

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 協助僱員關係經理準備提交予勞工事務局處理之勞資糾紛個案相關文件

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行僱員關係經理指派之其他工作職責及特別項目

職位要求

• 工作經驗：最少 4 年人力資源相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度：學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力：操流利的廣東話、普通話及英語

• 電腦應用：熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）

• 具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose: Support the Employee Relations Manager in overseeing the Employee Relations function and ensuring the effective implementation of daily operations in accordance with the Company's Human Resources policies, standards, and procedures.

Key Responsibilities

• Handle incoming calls to the Employee Relations hotline according to company standards and telephone etiquette

• Handling walk-in enquiries, complaints or grievances from staff on Employee Relations issues

• Conduct exit interviews for resigned Team Member

• Assist in the preparation of document related to Team Member termination

• Assist in conducting separation meeting for discharged Team Member

• Update and maintain accurate departmental records related to Team Member separation

• Prepare periodical report and compile statistical report if necessary

• Coordinate Employee Relations related seminars and activities such as Employee Assistance Programs and WE Volunteer activities

• Assist the Employee Relations Manager in preparing document for labour dispute cases filed under Labour Department

• Assist in other Human Resources functions and events as needed

• Perform any other tasks assigned by Employee Relations Manager

Competencies and Requirements:

• Experience: Minimum 4 years of experience in Human Resources, preferably with exposure to Employee Relations functions.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

僱員關係協調員Coordinator - Employee Relations (Human Resources) (3016BR)

主要職責：履行文書職責，為僱員關係部提供日常行政及營運支援

職位介紹：

• 按照公司服務標準及電話禮儀，接聽及處理僱員關係熱線來電

• 協助處理團隊成員就僱員關係相關事宜提出的查詢、投訴及申訴個案

• 為離職僱員安排及進行離職面談，收集相關意見及反饋

• 維護及更新團隊成員離職相關紀錄，確保資料準確及完整

• 統籌及支援僱員關係相關活動、講座及計劃，包括僱員支援計劃（EAP）及 WE Volunteer 義工活動

• 按需要協助執行各項人力資源活動、項目及僱員活動

• 執行員工關係經理指派之其他工作職責及特別項目

職位要求：

• 工作經驗： 具備至少 2 至 3 年相關工作經驗，於僱員關係範疇工作者優先考慮

• 教育程度： 學士學位或同等學歷，人力資源管理專業優先考慮

• 語言能力： 操流利的廣東話、普通話及英語

• 電腦應用： 熟悉 Microsoft Office 辦公室軟件，包括 Word、Excel、PowerPoint 及 Outlook（中英文版本）。具備良好電腦應用能力，能熟練使用一般辦公及人力資源相關系統。

Job Purpose:

Perform clerical duties, provide administrative support to and assist in the daily operation of the Employee Relations Department.

Daily Operations

• Handle incoming calls to the Employee Relations hotline in a professional manner, following company service standards and telephone etiquette.

• Respond to and assist with walk-in enquiries, complaints, and employee grievances related to Employee Relations matters.

• Conduct exit interviews and gather feedback from departing Team Members.

• Maintain and update accurate records relating to Team Member separations and employee relations cases.

• Prepare periodical report to concerned parties

• Coordinate and support Employee Relations initiatives, seminars, and engagement activities, including Employee Assistance Programs (EAP) and WE Volunteer events.

• Assist with various Human Resources activities, projects, and events as required.

• Provide administrative and operational support to the Employee Relations function.

• Carry out any other duties and special assignments as delegated by the Employee Relations Manager.

Competencies and Requirements:

• Experience: Minimum 2–3 years of relevant work experience, preferably within Human Resources or Employee Relations.

• Education: Bachelor’s degree in human resources management or a related discipline preferred.

• Language Ability: Fluent in English and Cantonese, Good command of spoken in Mandarin is an advantage.

• Computer Skills: Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook (Chinese and English versions). Comfortable working with HR systems and standard office software.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Surveillance Operator 系統監察操作員 (3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備對整個娛樂場進行審查

• 確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

• 必須時常保持高度警惕，反應敏捷及能承受相關之工作壓力

• 儲存所有錄像證據和按照部門制定進行監察，並能提供相關報告

• 向管理層報告所有緊急情況及侵權行為

職位要求

• 具娛樂場系統監察操作員工作經驗者優先考慮

• 熟悉澳門博彩條例和娛樂場各部門的工作程序，並須具編寫報告技巧

• 中學畢業或以上程度

• 能操廣東話，良好英語書寫

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

司膳員 Butler - VIP Services (ID: 1296BR)

主要職責

• 負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

• Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• •Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

花藝助理技術員 Assistant Floral Technician (ID:1244BR)

主要職責：負責設置酒店各區域的鮮花作品，協助花藝主任及花藝經理妥善完成酒店區域及賓客所需，並維持花藝部工作區域的整潔。

職位介紹

• 於花藝工作間及酒店範圍內工作，負責處理公共區域之簡單枱花及內部訂單，以及切割花莖及擺放鮮花

• 清潔和儲存玻璃器皿以及消毒水桶

• 按日常護理程序保養及更換鮮花，並按需要為鮮花添加或更換清水

• 提供宴會工作及特別節目所需的花藝協助

• 協助製作酒店客房內的花藝作品

• 於收貨時負責接收、處理及存放所有花材，並確保所有鮮花妥善保存於雪房內

• 報告上級有關花材或植物的凋謝或損耗情況

• 經常保持工作間整潔，清理工作間內的垃圾

• 製作枱花及於指定時間把鮮花送到餐廳、個別商店或特定區域

• 接受花藝主任或花藝經理指派的工作

• 協助花藝一級技術員進行日常花藝工作間的工作

• 收回花瓶和花藝器皿

職位要求

• 工作經驗：具一年專業花藝知識優先

• 教育程度：小學程度或同等學歷

• 語言能力：廣東話、普通話或英語

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Manager – English Copywriting

Job Purpose: The Manager – English Copywriting is responsible for developing compelling, brand-aligned written content that elevates the Wynn luxury experience across all guest touchpoints. This role plays a critical part in driving marketing communications, storytelling, and brand voice consistency across digital, print, and on-property channels.

The ideal candidate is a highly creative storyteller with strong attention to detail, capable of translating business objectives into refined, persuasive, and engaging copy that resonates with a luxury audience.

Key Responsibilities

• Content Development & Copywriting

• Create high-quality English copy for a wide range of channels, including:

• Integrated marketing campaigns

• Website and mobile platforms

• Social media and digital advertising

• EDMs (email marketing)

• Press releases and corporate communications

• On-property collaterals (signage, brochures, menus, in-room materials)

• Craft compelling brand narratives that reinforce Wynn’s positioning as a premier luxury destination.

• Ensure all copy reflects consistent tone, voice, and brand standards.

• Campaign & Project Support Collaborate with marketing, design, digital, and PR teams to conceptualize and execute integrated campaigns.

• Translate marketing briefs into clear, effective messaging that drives engagement and conversions.

• Manage multiple projects simultaneously, meeting tight deadlines in a fast-paced environment.

• Editing & Quality Control

• Proofread and edit content to ensure accuracy, clarity, grammar, and brand compliance.

• Review translations and localized content (Chinese/English) to maintain messaging integrity.

• Maintain editorial standards and copy guidelines.

• Brand & Guest Experience Alignment

• Understand Wynn’s luxury brand identity and guest demographics to tailor messaging accordingly.

• Ensure all written materials enhance the overall guest journey and reflect world-class service standards.

Competencies and Requirements

• Experience: Minimum 4–6+ years, preferably in luxury hospitality, integrated resorts, lifestyle, or premium brands.

• Knowledge/Certificates:

• Exceptional command of written English with strong storytelling ability.

• Proven experience writing for luxury, lifestyle, or high-end brands.

• Strong conceptual thinking and ability to develop creative campaign ideas.

• Detail-oriented with excellent proofreading and editing skills.

• Ability to balance creativity with strategic objectives and business goals.

• Strong project management and stakeholder coordination abilities.

• Proficient in leveraging AI tools to enhance copywriting and translation efficiency, with the ability to produce high-quality, contextually accurate content

• Education: Bachelor’s degree in marketing, Communications, Journalism, English, or related field.

• Language Abilities: Fluent in English and Chinese (Cantonese and Mandarin), Knowledge of Korea/Japanese language is a plus but not required.

• Computer Skills: MS Office, Familiarity with digital marketing platforms (CMS, social channels, CRM systems) is an advantage. Basic understanding of GEO/SEO/SEM principles is preferred.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

金寶來酒店澳門招聘

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

***歡迎應屆畢業生應徵

工作內容：

• 準確快速的為客人辦理入住、離店手續，接聽客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 行李部主任

• 前台部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 木工/電工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

GUCCI 古馳澳門有限公司招聘

1. Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

• Accomplish the daily assigned duties and achieve the sales objective

• Provide professional customer services and interacts with customer to build strong customer relationships

• Increase the customer database by capturing as much customers’ information as possible

• Communicate well with customers and colleagues at all levels

• Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition

• Perform daily stock count accurately and efficiently

• Ensure that Store is clean and tidy in all aspects

• Perform other duties as assigned

Qualifications

• Secondary school graduate or above in any discipline

• Minimum 2 years relevant sales & customer services experience in fashion retail

• Pleasant, outgoing, and eager to interact with different levels of customers

• Good command of spoken Cantonese, Mandarin, and English

• Macau ID holder is a Must

• Candidates with more experience may be considered as Senior Client Advisor

Interested parties please send detailed resume and expected salary to Human Resources Department email:  career@mo.gucci.com.

CELINE 澳門招聘

CELINE, LVMH owned French luxury house under the creative direction of Michael Rider. Founded in Paris in 1945 by Céline Vipiana CELINE is renowned for its long history in celebrating French creativity and craftsmanship through its Ready-to-wear, Couture, Leather-goods, Haute Parfumerie and Beauté collections. The House’s ateliers and headquarters are located at 16, rue Vivienne at l’Hôtel Colbert de Torcy in the heart of Paris. To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.

Full Time Client Advisor / Senior Client Advisor

全職店舖銷售員 / 高級銷售員

About the role

Join our dynamic team as a Client Advisor at Celine, a leading luxury fashion and accessories brand. In this full-time role based in Macau, you will play a pivotal part in delivering an exceptional in-store experience for our discerning clientele.

What you'll be doing

• Provide world-class customer service by attending to client needs with the utmost care and attention

• Share your in-depth product knowledge to assist customers in making informed purchasing decisions

• Maintain store presentation and visual merchandising to the highest standards

• Process sales transactions accurately and efficiently

• Contribute to inventory management and stock replenishment

• Collaborate with the team to achieve individual and collective sales targets

What we're looking for

• Minimum 2 year of experience in a customer-facing retail role, ideally within the luxury or fashion industry

• Excellent communication and interpersonal skills to engage with diverse clientele

• Strong attention to detail and ability to work in a fast-paced environment

• Passion for the luxury fashion industry and a genuine interest in style and design trends

• Fluency in English and Cantonese, with Mandarin an advantage

Apply now to become our next Client Advisor!

Interested parties, please send your CV with salary expectation to celinehrgeneralhkmo@hk.celine.com

Data collected will be treated in strict confidence and used for recruitment purpose only

Part-Time Client Advisor

兼職店舖銷售員

Responsibilities

• Provide excellent customer service and support the sales

• Maintain the VM standard of the sales floor

• Execute stock replenishment and handle stock transfer

• Perform ad hoc duties as assigned by Supervisor / Manager

Requirements

Passion in Fashion Retail

• Good command of Cantonese, English and Mandarin

• Self-motivated with positive attitude

• Outgoing and responsible team player with strong interpersonal and communication skills

Interested parties, please send your CV to celinehrgeneralhkmo@hk.celine.com

Data collected will be treated in strict confidence and used for recruitment purpose only

[ 9 月 29 日 ] 新苗超級市場招聘日

澳門新苗超級市場一人有限公司創辦於 1990 年。是一家以經營零售超級市場，兼營出入口貿易以及商品批發的企業公司。1998 年開拓第一家分店起，發展到現在已是擁有 20 家連鎖超市分店。

招聘日(支援中心及專業職位)

📅 日期： 2026年9月29日（星期二）

🕥 時間： 10:30 - 17:30

📍 地點： 澳門板樟堂街20號龍昌商業大廈3樓（招聘部）

🌟 想搵一份有前景、穩定發展嘅工作？

✔ 與澳門大型零售企業一同成長 ✔ 發揮管理及專業技能 ✔ 接觸超市營運、食品生產及採購管理 ✔ 多元化工作環境，發展空間廣闊 ✔ 晉升機會明確，培養未來管理人才

🎯 現場即場面試

把握機會與招聘團隊直接交流， 了解發展方向及職業規劃！

📲 歡迎掃描海報二維碼預約面試！

當天未能親臨現場？

可透過以下方式提交申請：

📱 WhatsApp / WeChat：6326 7575

📧 joindfimo@dfiretailgroup.com（請註明申請職位）

[ 9 月 18 - 26 & 29 日 ] STARBUCKS 星巴克澳門招聘日

Opportunity to be more than an employee

We value our employees as “Partners” and we as a team contribute to the great success and continual growth of our business. Our mission is to inspire and nurture the human spirit – one cup, and one neighborhood at a time.

In Starbucks, we embrace diversity to create a place where each of our partners can be ourselves. We always treat each other with respect and dignity. If you’re looking for another working experience with a challenging role, you may find yourself a career in Starbucks. It’s not just a job; it’s our passion that inspires your life.

星巴克不斷開設新分店，若您正尋找一個機會，與我們一起為顧客創造優越的星巴克體驗，我們歡迎您加入。

當您在星巴克工作，您不僅是一名員工，更是我們的夥伴。

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澳門星巴克招募日！

日期：9 月 18 日 至 26 日

時間：09:00 - 11:00 ／14:00 - 17:00

地點：大三巴店

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澳門星巴克招募日！

日期：9 月 29 日 (星期二)

時間：10:00 - 13:00 ／14:30 - 17:00

地點：殷皇子大馬路澳門廣場9樓M室

有意者請發送個人履歷電郵至：application-macau@coffee-concepts.com

如有疑問歡迎致電 6611 2466 與人力資源部聯絡

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It is our policy to retain the personal data of applicants for future recruitment purpose for a period of 24 months. When there are vacancies in our subsidiary or associate companies during the period, we may transfer your application to them for consideration of employment. Under the Personal Data (Privacy) Ordinance, you have a right to a request access to, and to request correction of, your personal data in relation to your application. If you wish to exercise these rights, please contact our Human Resources Department.

美心集團會保留應徵者的個人資料不超過二十四個月以供日後招聘用途。如集團的附屬或聯營機構在此其間出現職位空缺，集團會將閣下的申請交予有關單位/部門考慮。按個人資料私隱條例，閣下有權申請查閱或更改個人資料。若閣下欲行使以上之權利，請與人力資源部聯絡。

initial Fashion 現正招聘

“The Unusual Experience - It has truly been an extraordinary experience.
It touches your soul with five senses.”

「非尋常體驗，非尋常觸覺。」

【人才招募】

About initial Fashion

We are a Hong Kong-based fashion label established in 2000, currently with over 130 stores in Hong Kong, Macau and the Chinese Mainland.

initial concept is not limited to the customer’s closet; it extends to the pursuit of exquisite style and fashion in all aspects of life. The unique and renowned initial style is made possible by its professional team working together, and living and breathing and creating.

Please visit our company website http://www.initialfashion.com for more company information.

店舖地址：威尼斯人購物中心 ( 三樓大運河街 827 號舖 )

有興趣歡迎星期一至五 12:00-6:00PM 親臨店舖查詢了解更多

或 Whatsapp +852 5407 4676

Deputy Client Manager 副客戶經理

職責範圍：

• 銷售業績管理：以提升店舖銷售為目標，達成個人銷售目標，並帶領及推動團隊成員達至個人及店舖整體銷售額。

• 數據分析與策略：分析銷售數據並製作生意匯報，制定相應銷售策略以提高轉化率及平均消費額。

• 團隊培訓與指導：指導並提升團隊成員的銷售技巧與顧客服務品質，協助新員工培訓及團隊建立。

• 日常營運與陳列：協助店長處理日常運作及行政事務，包括貨品管理、存貨控制及視覺陳列（VM），確保營運符合公司指標。

• 人員管理與調配：負責團隊工作分配、日常排班與人員管理，營造積極的銷售氛圍。

入職要求：

• 工作經驗：具 5 年以上時裝品牌或零售經驗，其中需包含 2 年以上店舖管理經驗（經驗較少者可考慮申請銷售主管 Sales Supervisor）。

• 銷售與市場觸覺：具備敏銳的市場觸覺與數據分析能力，並有良好的銷售實績。

• 管理與應變能力：具備卓越的人事管理與領導才能、團隊管理技巧，以及獨立處理危機應變的能力。

• 工作態度：主動積極、對工作充滿熱誠與責任感，並具備良好的人際溝通技巧。

• 語言能力：流利粵語，並具備一般英語及普通話對話能力。

Sales Supervisor 銷售主管

職責範圍：

• 以提升店舖銷售為目標，協助各同事達至個人及店舖總銷售額

• 協助店長處理店鋪內日常運作，包括產品陳列、倉存整理、店鋪行政工作等

• 協助新員工面試及店舖人手安排

• 制定行銷策略，推動店舖氣氛以達到營業目標

• 為顧客提供優質服務及協助指導新入職同事

入職要求：

• 具3年或以上時裝品牌零售經驗，曾有管理工作經驗者優先考慮

• 具有時尚觸覺，擁有獨特的個人風格和形象，對時裝及銷售有熱誠

• 喜歡與人交流及建立關係，重視團隊合作精神

• 主動積極、有良好溝通、組織及管理能力，能適應快速工作環境

• 能操流利粵語、並具備一般英語及普通話對話能力

福利：

• 新人獎金

• 優厚底薪 + 無上限佣金及獎金

• 年終獎金

• 員工服飾配額及髮型津貼

• 每月8 - 10天假期

• 年假可達19天

• 設有薪生日假、婚假及週年紀念假等多項特別假期

• 醫療保險及牙科津貼

• 員工購物優惠

• 良好晉升機會

• 在職專業培訓

APPLICATION 申請方式：

有意者請把個人履歷電郵至 joinus@initialfashion.com / Whatsapp +852 5407 4676，標題請註明申請職位。

APPLY NOW 快速預約面試

*所有提供的個人資料絕對保密及只作招聘用途。
*All information received will be treated in strict confidence and for recruitment purpose only.

Jebsen Motors 捷成汽車澳門招聘

捷成汽車1955年將保時捷引進香港，並于2001年引進中國內地，至今經營保時捷分銷業務逾70年。目前，捷成汽車在大中華區的8個城市設立了21個保時捷銷售和售後服務網點。

Company website: https://www.jebsen.com/

Sales Manager

Purpose of the Job

To drive sales performance and lead the sales team, ensuring business targets, KPIs, team development, customer satisfaction, and principal compliance are fully achieved.

Responsibilities

• Own overall sales performance for the represented automotive brands in Macau, including achievement of new vehicle sales volume, revenue, mix, and profitability targets.

• Manage the full sales process and lead pipeline: lead generation, qualification, test drives, negotiation, closing, and after-sales handover.

• Define, monitor, and deliver against clear KPIs (sales volume, conversion rates, Mystery shoppers scores, GP etc.) and implement timely & effective measures to push sales.

• Design, implement, and continuously refine commission and incentive schemes that effectively motivate the sales team and drive higher sales performance and target achievement.

• Develop deep knowledge of the Macau automotive market (customer segments, competitive landscape, regulatory environment, and used-car dynamics) and translate insights into effective sales strategies.

• Collaborate with marketing, after-sales, operations, and external partners to drive showroom traffic, digital leads, and brand visibility.

• Lead, coach, and develop the sales consultants to raise product knowledge, selling skills, and performance; set clear targets and conduct regular performance reviews.

• Fulfil Principals' requirements, brand standards, sales processes, and audit obligations.

• Ensure smooth and professional day-to-day sales operations, including showroom standards, inventory management support, customer experience, and process compliance.

• Any other duties as assigned by Management

Requirements

• Degree Holder, in any related disciplines.

• Possess at least 3 years' experience in automotive sales management, preferably with premium brands in Macau, Hong Kong, or Greater China.

• Strong track record of achieving or exceeding vehicle sales targets and KPIs.

• Experience leading and coaching a sales team in a dealership or distributor environment.

• Demonstrated ability to design or manage effective commission / incentive schemes that drive sales performance.

• Solid understanding of the Macau automotive market and ability to build relationships with key stakeholders (fleet, corporate, individual customers, and partners).

• Excellent negotiation, communication, and customer-facing skills.

• High integrity, strong process discipline, and attention to compliance and audit requirements.

Sales Executive | 銷售主任

Purpose of the Job

於澳門保時捷中心工作，提供卓越的服務予尊貴客戶，實現公司及廠方定立的新車銷售目標及其他績效關鍵指標

Responsibilities

• 主動了解客戶需求，介紹及推廣產品，並全程跟進由到店、試駕、購車方案至交車的優質服務體驗

• 積極開發潛在客戶，保持聯繫並促成轉化，同時定期跟進現有客戶的用車情況及滿意度

• 參與公司市場推廣活動，協助提升品牌知名度及產品影響力

• 達成每月銷售及客戶滿意度目標，並確保銷售文件準確及內部協作順暢

• 嚴格遵守公司運作流程、行為守則以及原廠的審核與品牌要求，並執行上司指派的其他工作

Requirements

• 大專或以上程度

• 具備奢華汽車品牌工作經驗，並有良好往績

• 積極主動、自我推動，致力達成銷售目標

• 能獨立工作，並有效創造可觀的銷售收入

• 儀容整潔，具備優秀的人際關係建立及溝通技巧

• 必須持有有效駕駛執照

• 經驗較淺者可獲考慮為交車專員（Delivery Specialist）

Technician 汽車維修技工

Purpose of the Job

於澳門保時捷售後服務中心工作，提供卓越的售後服務予尊貴客戶

Responsibilities

• 按照品牌的維修標準，為車輛進行診斷、保養及修理

• 處理一般車輛裝拆, 噴漆等工作

• 協助維修工場的日常運作, 並付合審計要求

• 須穿著制服、安全鞋，遵守公司業務運作流程及守則

Requirements

• 中學程度， 必須持有汽車維修相關文憑／證書

• 最少3年汽車維修及電子機械工作經驗，持有電動車維修經驗者優先

• 持有高壓電維修資格為佳

• 必需持有私家車及輕型貨車駕駛執照

• 具良好溝通技巧，能讀寫簡單中英文，懂基本電腦操作

• 主動積極，嚴謹認真，獨立有耐性

Customer Service Executive (Part Time)

Purpose of the Job

擔任公司的品牌大使，於陳列室負責接待客戶及建立良好關係。

Responsibilities

• 維持陳列室及接待處環境整潔，確保符合服務標準

• 與銷售及市場部合作，推廣陳列室活動

• 負責收銀工作，並確保收款準確無誤

• 協助日常行政（如登記試車、回覆網上查詢）

• 處理其他主管安排的工作

Requirements

• 持學位或相關學歷

• 具2年或以上酒店／旅遊／客戶服務經驗者優先

• 做事有條理、有上進心、能獨立處理工作

• 積極主動、以客為先、具抗壓能力

• 熟練操作 MS Office（Word, Excel, PowerPoint）及中文打字

• 具良好中英文（廣東話及普通話）溝通及書寫能力

• 需輪班工作

申請方式：

有意者可將履歷電郵至：sallytkwong@jebsen.com

或到：https://jobs.jebsen.com/search 直接申請

Phase Interior Design 相設計建築工程有限公司澳門招聘

工程協調員

職務：

• 監管施工現場，以確保工程質量

• 跟進工程的人力、材料、主要設備及其運行狀況

• 按設計圖及有關標準，對施工工序進行檢查

• 發現問題及時指出並向上級領導報告

• 購買施工所需材料

• 施工方/外判的銜接工作

任職要求：

• 高中以上學歷，歡迎應屆畢業生

• 具備良好中文讀寫及溝通協調能力

• 具備理解設計及施工圖紙的能力

• 持有本地電單車牌照

• 具室內裝修/建築規範知識者優先

有意者請將你的個人履歷、期望薪酬，發送至：phasedesign.mo@hotmail.com

郵件標題注明：【應聘工程協調員 + 姓名】

（合者約見，履歷保密）

助理設計師

職務：

• 協助設計師進行繪圖及資料收集工作

• 協助公司採購工程材料

• 隨同設計師到現場度尺及記錄，並協助跟進工地現場狀況

任職要求：

• 對室內設計持有熱誠，積極主動並具責任心

• 有 AutoCAD, 3dsMax, SketchUp, Photoshop 等設計軟件的使用基礎

• 本地電單車牌照

• 大專或以上學歷，歡迎應屆畢業生

有意者請將你的個人履歷、期望薪酬以及個人作品集（如有）發送至：phasedesign.mo@hotmail.com

郵件標題注明：【應聘助理設計師 + 姓名】

（合者約見，履歷保密）

Moschino 澳門招聘

澳門威尼斯人旗艦店 · 誠邀熱愛時尚的你，與我們一起販售態度、傳遞快樂

關於我們

Moschino 由 Franco Moschino 於 1983 年在意大利米蘭創立，以大膽的諷刺、超現實的想像與不循常規的設計聞名於世。在 Moschino 的世界裡，時尚從來不只是衣服，而是一種態度、一種幽默、一種拒絕平庸的生活方式。

2024 年，創意總監 Adrian Appiolaza 正式加入，為品牌注入全新活力。如今，Moschino 澳門威尼斯人旗艦店已盛大開業，我們正在尋找與品牌同頻的你——一起把這份獨一無二的時尚基因，帶給每一位走進店鋪的客人。

招聘崗位

工作地點均為澳門威尼斯人 Moschino 旗艦店：

1. 代理店長（Acting Store Manager）

2. 銷售顧問

3. 資深銷售顧問

代理店長（Acting Store Manager）

• 工作地點： 澳門威尼斯人 Moschino 旗艦店

• 薪酬： 面議。底薪 + 佣金 + 獎金，業績優秀者月綜合收入最高可達 MOP 50,000+

• 團隊配置： 公司可配置基礎銷售團隊；自帶成熟團隊者優先洽談

• 代理期： 3–6 個月，考核通過後轉正

工作內容

• 帶領團隊完成門店銷售目標，對業績負責；

• 管理門店日常運營，包括排班、陳列、庫存、盤點、防損、報表；

• 招募、培訓、激勵銷售團隊，提升連帶率、客單價與轉化率；

• 維護 VIP 客戶及商場關係，拓展高淨值客群；

• 執行品牌標準，維護 Moschino 門店形象；

• 反饋市場與競品動態，協助制定銷售策略。

任職要求

• 3 年以上奢侈品牌、設計師品牌或高端潮流品牌門店管理經驗；

• 有獨立帶店經驗，過往門店月銷、團隊規模、業績數據可驗證；

• 具備團隊資源，可自帶 1–3 名核心銷售者優先；

• 粵語、普通話流利，英語基礎溝通；

• 熟悉澳門零售市場、威尼斯人商場運營者優先；

• 需具備澳門合法工作資格；

• 接受輪班及節假日工作。

銷售顧問 / 資深銷售顧問

薪酬亮點 · 收入上不封頂

在 Moschino，優秀銷售的實際到手收入普遍達 MOP 25,000–30,000+，業績越好、回報越高。底薪 + 豐厚提成，再加勤工獎金、績效獎金、推薦人獎金多重激勵——這裡不設薪資天花板，只等你來刷新紀錄！

你的角色

在 Moschino，你不是一名被動的「導購」，而是品牌故事的講述者與時尚造型的顧問。你的每一天，都在創造令人心動的體驗：

• 傳遞品牌故事——向顧客講述 Franco Moschino 的先鋒理念，以及心形、笑臉、和平符號等標誌性元素背後的文化含義，讓顧客真正理解一件 Moschino 單品的價值。

• 提供造型解決方案——根據顧客的氣質與需求，結合成衣、配飾、童裝、香氛等多條產品線，給出專業的搭配建議。

• 維護品牌視覺標準——讓店鋪陳列始終呈現 Moschino 標誌性的戲劇感與想像力，每一處細節都經得起推敲。

• 經營客戶關係——建立並維護高價值客戶檔案，用個性化的服務與持續跟進，培養長期的信任與忠誠。

• 達成銷售目標——以專業與真誠推動每一次成交，完成店鋪業績指標，並收穫與之匹配的回報。

我們需要這樣的你

基本條件

• 澳門本地戶籍（必須）

• 形象氣質整潔大方

• 熱愛時尚，對設計師品牌有一定認知與興趣

• 具備良好的溝通表達能力與服務意識

• 能適應零售行業輪班制（含週末及公眾假期）

優先考慮

• 有服裝銷售相關經驗

• 有奢侈品或設計師品牌零售經驗

• 熟悉 Moschino 品牌歷史與設計語言

• 對視覺陳列、時尚攝影或社交媒體內容創作有熱情

• 經驗豐富者，可直接晉升資深顧問或見習店長

你將獲得

• 薪酬福利： 底薪 + 豐厚提成，優秀銷售到手月薪普遍 MOP 25,000–30,000+；代理店長最高可達 MOP 50,000+，另提供商業醫療保險

• 福利與假期： 每天工作 8 小時，每月例假 7 天；有薪年假、婚假及恩恤假等法定假期

• 多重獎金： 勤工獎金、績效獎金、推薦人獎金

• 品牌福利： 員工內購折扣，每季新品優先選購權

• 成長機會： 系統的品牌文化與產品知識培訓，清晰晉升路徑——銷售顧問 → 資深顧問 → 見習店長 → 店長

• 工作環境： 澳門威尼斯人地標性商場，與國際化團隊並肩，在充滿藝術感與戲劇張力的空間裡工作

申請方式：

• 電郵：hr@sky-mall.com（請附上履歷及要求薪金）

• 電話：853 - 6658 9320（王女士）

• WeChat：Skymall HR

應聘代理店長者，請在郵件標題註明：應聘 Moschino 代理店長 + 姓名。

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歡迎大家投遞簡歷！ 申請人提供之資料絕對保密，僅供招聘用途。

最終薪酬、目標、團隊配置及錄用條件以雙方簽署的錄用文件為準。