MAKE YOUR CAREER A BEAUTIFUL JOURNEY.
For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.
Client Advisor
PRIMARY OBJECTIVE
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
Optimize sales of merchandise through the performance of the highest standard of customer service, product knowledge, and selling skills to all customers.
JOB DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
KEY REQUIREMENTS & COMPETENCIES
Passionate in retail or service oriented industry
Excellent interpersonal, communication and client relations skills
Client centric, proactive and positive in approach
Good team player with high levels of motivation, able to work under pressure
Strong sense of responsibility and ownership
Passion for the brand and fashion
Proficient in Cantonese, Mandarin and English
Horizons: North Asia Luxury Retail Management Edition 2025 Management Trainee Intake - Macau
PRIMARY OBJECTIVE
Are you aspiring to be the next-generation retail leader? Are you inquisitive about the luxury industry? #YourJourneyStartsHere This 24-month Management Trainee Program will immerse Next Generation talents in an accelerated learning environment constituted by international onboarding experience, on-the-job training, diverse projects, personalized development plan as well as engagement with our leadership team.
JOB DUTIES & RESPONSIBILITIES
Retail and Corporate Rotations
The Program offers a unique opportunity to rotate and experience across Retail and Corporate, you will gain multi-faceted operational experience and practical skills that prepare you to become our future leaders in Louis Vuitton.
In the Retail function, you will gain hands-on experience with Clients as well as team and project management. You will partner closely with Client Development, Retail Operations, and different retail teams to create an exceptional client journey. For Corporate functions, you will be assigned to a diverse range of projects to gain first-hand exposure through collaborating with different functions and departments.
Regional Exposure
Throughout the Program, you will be part of a community of fellow Trainees in the North Asia Zone(Hong Kong, Macau, Taiwan, and South Korea) and have the opportunity to take part in regional projects. The Program will incorporate a range of learning opportunities as well as mentorship by senior leaders, so by the end of the Program, you will have built a robust and comprehensive foundation and ready to become a next-generation Leader in our Store Management Team.
KEY REQUIREMENTS & COMPETENCIES
Your Profile
Passion for the Brand with a keen interest to build a career in Luxury Retail
Enjoy working with people with good interpersonal and communication skills
Accountable and self-motivated with confidence
Fast learner with resilience to adapt
Fluent in Cantonese, Mandarin and English
No working visa will be sponsored
Expected Mindsets
Self-Awareness: Cultivating a sense of self and an ability to regularly assess impact of others
Drive For Results: Reaching sustainable performance and excellence while respecting others
Growth Mindset: Turning every experience into an opportunity to learn and grow
Trusting & Enabling others: Creating and sustaining the conditions for people to achieve their objectives, operate in autonomy and express their full potential
Fostering Innovation: Promoting a collective environment that encourages curiosity, experimentation and risk-taking
Collective Spirits: Working collectively towards a common goal by sharing resources, tasks, skills and accountability
Embracing Changes: Welcome change with optimism and resilience while producing results
Navigating Paradoxes: Leading through complex and ambiguous environments
Application Method:
We offer attractive remuneration and career opportunities to the right candidate. Excellent training and career opportunities will be provided. Interested parties please send full resume with salary expectation to : hr.mo.mo@louisvuitton.com by e-mail.
All applications will be treated in strict confidence and used only for recruitment purpose. Applicants who are not invited for an interview within 4 weeks may be considered for other suitable positions within the Group over a one year period, after which their personal data will be destroyed.
