Interested parties please send your CV, recent photo, expected salary, and the position you are applying for via email to hiring@globalfortuna.com. Suitable candidates will be contacted for an interview.
3. 銷售經理(Sales Manager)
月薪:面議(視乎經驗及能力)
Monthly Salary: Negotiable (based on experience and qualifications)
主要職責 / Responsibilities:
制定並執行銷售策略,提升餐廳營業額及市場佔有率
Develop and implement sales strategies to increase restaurant revenue and market share.
開拓新客戶群,包括企業客戶、團體訂餐及私人活動
Identify and develop new customer segments, including corporate clients, group dining, and private events.
維護及加強與現有客戶的關係,提升客戶忠誠度
Maintain and strengthen relationships with existing clients to enhance customer loyalty.
與市場推廣團隊合作,策劃促銷活動及特別推廣計劃
Collaborate with the marketing team to plan promotional campaigns and special events.
分析市場趨勢及競爭對手動態,提供業務發展建議
Analyze market trends and competitor activities to provide business development insights.
達成公司設定的銷售目標及業績指標
Achieve sales targets and key performance indicators set by the company.
準備銷售報告及預測,向管理層匯報進度
Prepare sales reports and forecasts, presenting progress to management.
入職要求 / Requirements:
具備3年或以上餐飲銷售或相關經驗,其中有管理經驗者優先
3 years or more of F&B sales or related experience, with managerial experience preferred.
熟悉本地餐飲市場及客戶網絡
Familiar with the local F&B market and customer network.
卓越的溝通、談判及人際交往能力
Excellent communication, negotiation, and interpersonal skills.
具備良好的中英文口語及書寫能力
Good command of spoken and written English and Chinese.
主動積極,能夠獨立工作並帶領團隊達成目標
Self-motivated, able to work independently and lead the team to achieve goals.
熟練使用MS Office(尤其Excel及PowerPoint)
Proficient in MS Office (especially Excel and PowerPoint).
待遇 / Compensation:
提供員工膳食、績效獎金、在職培訓及晉升機會
Staff meal, performance bonus, on-the-job training, and career advancement opportunities.
Interested parties please send your CV, recent photo, expected salary, and the position you are applying for via email to hiring@globalfortuna.com. Suitable candidates will be contacted for an interview.
Supervise interior fit-out projects from beginning to completion by meeting deadlines and standard qualities, costing and monitoring budget, quotation, tender process and Site supervision.
技能要求:
At least 5 years solid experience in hotel fitting out project supervision is required
Experience in managing between design, drawings, materials and fitting out works processing
Good interpersonal, presentation and communication skills Fluent in English, Cantonese and Mandarin will be an advantage
Planner
職責內容:
Handle construction stage project planning, scheduling and reporting using Primavera P6 and MS Project
System data input and update
Progress tracking, reporting and scheduling
Collaboration with project design team to track submissions and deliverable status
Big Four Facilities Management Co. Ltd. (BFFM) is established in 2011 by professionals with extensive experience in facilities management. The primary focus is to provide professional operation and maintenance (O&M) service, facilities management service, engineering service, contracting service, quality assurance consultancy service etc so as to satisfy the ever-expanding demand and fast-growing market in Macau.
With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.
The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.
The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.
Assist in all rounded human resources function including but not limited to recruitment and selection, payroll, compensation and benefits and etc.
Handle benefits administration which includes but not limited to answering staff enquiries on pension, insurances, leave Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Providing assistance for new hire, staff orientation and exit interview process
Maintaining accurate employee data record, leave record, training document and record, and organization chart
Admin work (airport permit application & renewal, uniforms inventory etc.)
Maintaining employee files and the HR filing system
Create and implement employee retention initiatives included design staff recreation program
Undertake other jobs assigned by superior(s) from time to time
Job Requirements:
Diploma or above in Human Resources Management or equivalent
Minimum 2 years’ experience in HR field
Proficient in MS Office including Word, Excel and PowerPoint and Chinese word
Responsible, independent and self-motivated and good time management
Able to work under pressure
Well organized, detail oriented and hard-working
Detail-minded, well organized with a strong analytical mind, positive and proactive
Excellent time management, able to prioritize tasks, and work under pressure
Strong in communication and interpersonal skills
Lounge Manager
Job Responsibilities:
To be responsible for the proper running of the lounges of the company
To plan, organize and manage operational functions in an effective and economical manner
To monitor systems implemented and ensure the regulatory requirements are adhered
To ensure a smooth, efficient, profitable operations and guests are consistently provided with the highest quality service through an inspired team
To constantly seek guest feedback and opportunities to develop the lounge product in keeping with the continuous improvement framework
To evaluate the lounge product and services to initiate corrective action where required or to identify new opportunities for enhancing the guests lounge experience
To identify opportunities for co-marketing and PR leverage
To provide leadership to staffs
To cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system
To take initiative to identify areas for improvement and participate in continual improvement activities
To undertake other jobs assigned by supervisors from time to time
Job Requirements:
Form 5 or above preferred
Minimum of 8 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
Good command of spoken and written in English, Mandarin and Cantonese
Service-oriented and a good team player
Able to work under pressure with excellent time management
Strong leadership, communication and interpersonal skills
Shift duty is required
Guest Service Officer
Job Responsibilities:
Ensures the delivery of brand promise and provides exceptional guest service at all times
Ensures guests are provided with professional and courteous services according to PPL standard
Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave
Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.
Preparing the VIP room by referring the reservation confirmation and assist the guests needs
Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue
Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.
Updating the lounge food and beverage menu.
To undertake any other reasonable assignment by the superior, as and when required
Job Requirements:
High school graduated or above
Relevant experiences in hotel or catering is an advantage
Outgoing, presentable with good interpersonal and communication skills
Good command of spoken and written English, Mandarin and Cantonese
Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.
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