澳門創見孵化中心有限公司招聘

澳門創見孵化中心有限公司於 2017 年 7 月正式成立，是澳門首家專注青年創新創業的加速器平台。

地址位於新口岸友誼大馬路南方大廈4樓，佔地8000平方呎，提供最少1人，最多15人的同時辦公的多元化辦公空間選擇，可滿足不同類型的企業辦公需求。

「服務」我們以澳門為核心，輻射粵港澳大灣區及全球市場，致力於推動 初創項目孵化、協助優質企業加速成長，並為企業提供免費的資源對接服務。

提供全套的辦公傢俱，政策解讀，秘書服務，租賃服務，提供有 償的商事服務，税務登記，金融服務，人才服務，項目申報，會務服務，車務服務，補貼申請，宣傳推廣服務等等·

拎包入駐，比鄰澳門理工大學，5分鐘抵達外港碼頭，十分鐘抵達港珠澳大橋口岸，拱北口岸，青茂口岸

「包含」物業管理費，水電費，空調費，高速網絡，辦公傢俱，清潔費，打印，碎紙機等等

「地址」澳門友誼大馬路1023號南方大廈4樓QRXTZO

「配套」微波爐，飲水機，碎紙機，打印機，路演廳，大小會議室，休息廳，書吧洽談區，可滿足會議，活動，會客，休息等等各種需求

「優勢」

1. 創見孵化器屬於澳門萬國控股集團旗下公司，擁有集團累積35年資源，及海外100+國家的資源免費對接，並且針對入駐企業將納入集團優先供應商名單，與集團項目形成生態及長期合作夥伴

2. 提供免費的政策資訊，基本法

3. 律資訊，政策解讀等等

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共享空間 / 孵化器 / 國際產業園經理 - 3名

工作說明：

• 負責加速器（孵化器）共用辦公室招租及運營管理

條件要求：

• 相關專業畢業，項目管理，經濟，金融專業畢業優先

• 有共享辦公室管理、地產銷售及租賃經驗優先

共享空間行政文員 - 2名

工作說明：

• 每日負責共用空間的開啟與關閉；

• 維護日常場地的設施設備及進行日常報修；

• 接待客戶參觀並協助招商工作，同時支持空間各類社群活動的舉辦，確保活動的順利開展與場地租賃銷售；

• 負責製作特飲；

• 與會員及協作部門保持良好的溝通與服務，並處理基本的行政文書工作。

條件要求：

• 全日制本科以上學歷

• 形象得體，具備良好服務禮儀與溝通能力;

• 態度熱情耐心，能妥善應對突發情況;

• 堅守崗位、遵守考勤，保密意識強，責任心到位，工作細緻、執行力佳；

• 會做線上品牌運營優先。

物管經理 - 2名

工作說明：

• 區域社區物業服務綜合管理

• 物業管理業務開發協助

• 日夜督勤與品質查核

• 協助社區各項事務

• 配合支援案場活動

• 參與社區會議

• 各項發展建議與推動

• 業主關係管理、同仁關係管理

• 其他主管交辦事項

條件要求：

• 工作經歷：三年以上

• 學歷要求：大學以上

• 有物業相關行業經驗，熟悉社區物業日常運作流程

• 有較強的組織、溝通、協調能力，具備團隊管理能力、突發事件應急處理能力等

物管文員 - 3名

工作說明：

• 接聽來電、來訪接待、維護住戶商戶良好關係

• 負責物業傳真、信件、報刊的收發

• 協助住戶商戶辦理進、退場、物品放行手續、各類證件

• 認真細心處理住戶商戶投訴，並及時向上反映

• 前臺區域的檔、物品整理，保持整潔

• 更新整理物業日常資料，完成上級交待任務

• 物業管理費，停車費等費用的收取和登記。

條件要求：

• 學歷要求：大學以上

• 熟練電腦一般文件操作，如文字輸入和表格製作

• 熟悉社區物業日常運作流程優先

• 有較強的組織、溝通、協調能力，具備團隊管理能力、突發事件應急處理能力等

地產策劃 - 3名

工作說明：

• 負責統籌房地產公司高端樓盤交付節點計畫、交付落地管理標準要求，保證樓盤交付全流程高效完成；

• 制定交付活動實施標準及交付考核機制，圍繞交付考核目標達成，協同工程、物業等專業，推動專案交付實施；

• 負責客服人員技能培訓，保證人員在崗期間行為符合工作規範，工作時自然、大方、得體運用各種服務敬語，提高客戶滿意度；

• 參與重大客訴事件的方案策劃與實施處理，提出合理化意見；

• 負責公司形象維護，保持良好的客服形象；

• 其他因公司業務需求委派的工作。

條件要求：

• 大學及以上學歷，形象佳，粵語普通話熟練；

• 房地產客戶關係或物業客服相關崗位5年以上工作經驗，有高端地產專案客服工作經驗；

• 服務意識強，富有團隊合作精神；

• 工作積極主動，熟悉客戶服務管理體系，有較好的應變能力，解決問題能力；

• 能接受到香港及其他地區出差；

• 有房地產仲介人牌照。

地產銷售專員 - 3名

工作說明：

• 負責公司專案產品的銷售及推廣，客戶的接待、諮詢工作，為客戶提供專業的房地產置業諮詢服務

• 負責接待並完成接待後的客戶回訪、成交、簽約、回款等相關工作，按時完成公司下達的各項業績指標

條件要求：

• 具備房地產行業從業經驗

• 瞭解橫琴、大灣區相關政策，有大型房地產企業相關工作經驗者優先考慮

國際貿易主管 - 3名

工作說明：

• 根據公司整體業務規劃，參與制定外貿方案，確保其持續適應國際貿易市場發展趨勢，並帶領團隊完成公司的任務；

• 制定海外客戶拜訪與市場開拓計劃，同時統籌並參與各部門商務談判，合同簽訂，客戶維護，風控審核等；

• 有效利用外貿線上平台，開發工具以及國際營銷渠道，為公司獲取並維護優質海外客戶資源，推動訂單落地與業務增長。

條件要求：

• 學歷：全日制本科以上學曆，國際貿易、供應鏈管理、市場營銷、經濟金融等相關專業；

• 具備優秀的口頭和書面表達能力，懂英文或相關法律或擁有客戶和供應鏈資源優先；

• 從業經驗：具有5年及以上外貿銷售經驗，熟悉外貿全流程業務，並能結合實際工作優化流程；

• 講誠信、責任心強、具備優秀的團隊管理、組織協調、溝通談判能力，妥善處理客戶、供應商等多方關係；

• 具備卓越的商業洞察力和風險識別能力，能夠深入理解市場變化趨勢，敏銳判斷未來發展機遇和風險；

• 具備扎實的財務與數據分析能力。

汽車銷售 - 3名

工作說明：

• 客戶開發，以各種行銷管道開發新客戶，並提升品牌知名度

• 汽車銷售，以專業汽車顧問角色，提供客人車輛介紹與購車流程說明，提升客人對於愛客汽車的品牌信任度

• 汽車整備，溝通客人需求並連繫廠商，負責相關整備事務

• 售後服務，以誠信與熱情的服務態度，協助客戶處理用車相關問題

• 學習汽車美容技術，維護展車內外裝清潔

• 協助汽車美容中心，並接待現場客人

• 執行公司指派之交辦事項

條件要求：

• 熟悉各大汽車品牌

• 有汽車銷售經驗佳

• 熟悉內地、澳門汽車市場

高級朱古力銷售顧問 - 3名

工作說明：

• 門市營運與銷售接待：接待顧客、介紹商品與促銷活動POS操作、收銀結帳與交帳客訴處理、危機處理；

• 店務與行政管理：商品進貨、上架、陳列與庫存管理訂單處理、客服應對、熟悉ＰＯＳ機作業店內整潔與美觀維護、主管交辦事項；

• 商品管理：盤點商品及狀況系統叫貨及請購；

• 業績管理：每日回報業績報表每週客戶意見回饋。

條件要求：

• 有做過店長經驗，男女不限，澳門工作

• 具備良好的溝通能力和服務意識

• 具備團隊合作精神，能夠與同事協作完成工作任務

酒店營運總經理 - 3名

工作說明：

一、營運與策略管理

• 擬定年度營運計畫，設定明確KPI與財務目標

• 統籌酒店營運部門，確保日常營運

• 監控營收、成本與資源配置，達成預算與獲利目標

• 善用數據分析報表，持續優化經營績效

二、領導力與組織管理

• 建立高效團隊，推動跨部門合作與正向文化

• 招募、培訓與績效管理，強化員工留任與發展

• 具備卓越的人際溝通與衝突處理能力

三、顧客服務與品牌經營

• 強化顧客體驗與服務流程，提升滿意度與回訪率

• 發展品牌定位與整合行銷策略，提升品牌能見度

• 結合在地文化資源，打造差異化產品與活動

四、數位與管理系統應用

• 熟悉飯店管理系統（OPERA、PMS、POS、OTA等）

直播基地運營專員 - 3名

工作說明：

• 負責直播基地的運營管理，策劃直播內容

條件要求：

• 熱愛直播事業，對直播有一定瞭解

• 有較強的應變能力和銷售能力

• 有相關工作經驗優先

保險經紀 - 3名

公司福利：

有薪年假及病假，提供員工餐，生日會，完善培訓及晉升制度，公司為優秀職員額外購買商業養老保險。

申請方式：

有意者請將個人履歷，聯絡方式及要求待遇電郵至 hr@vangou.com 主題及附件命名為：姓名 + 申請職位

本公司對所有求職者的簡歷、證明等資料將依法予以保密。

LOUIS VUITTON 澳門招聘

MAKE YOUR CAREER A BEAUTIFUL JOURNEY.

For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.

Client Advisor

PRIMARY OBJECTIVE

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.

Optimize sales of merchandise through the performance of the highest standard of customer service, product knowledge, and selling skills to all customers.

JOB DUTIES & RESPONSIBILITIES

• Drive and achieve individual and team objectives and be accountable for sales results

• Welcome every Client and provide the best Client experience

• Advise Clients across the Brand and all product categories

• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

• Perform as a team-player, participate in all activities contributing to the overall objectives of the store

• Learn and master Brand and product knowledge

KEY REQUIREMENTS & COMPETENCIES

• Passionate in retail or service oriented industry

• Excellent interpersonal, communication and client relations skills

• Client centric, proactive and positive in approach

• Good team player with high levels of motivation, able to work under pressure

• Strong sense of responsibility and ownership

• Passion for the brand and fashion

• Proficient in Cantonese, Mandarin and English

Beauty Stylist

PRIMARY OBJECTIVE

As a Louis Vuitton Beauty Stylist, you will be a dedicated expert in beauty and fragrance, playing a critical role in establishing this new métier for our Maison. As a skilled artist, you will curate exceptional client journeys and craft unforgettable experiences. You will combine technical expertise with innovative storytelling, acting as an ambassador for the Louis Vuitton beauty vision.

The Beauty Stylist is a part of our selling team. Yet, you will also be tasked with inspiring fellow in-store team members with your beauty knowledge and skills – actively contributing to a culture of excellence.

JOB DUTIES & RESPONSIBILITIES

• Demonstrate excellent technical beauty, fragrance and styling expertise. Skilled in dressing our clients with full makeup looks

• Deliver ultra-luxurious, memorable and custom beauty experiences to all clients, cultivating long-lasting relationships

• Foster strong brand connections with our clients through innovative storytelling

• Co-host and support team training and development initiatives, in all matters relating to Beauty and Fragrance

• Style our clients with beauty looks that enrich the LV Silhouette

• Maintain high standards in the workplace

KEY REQUIREMENTS & COMPETENCIES

• Proven ability to provide exceptional client service in a luxury environment, with 3+ years in luxury beauty or make-up retail

• Masterful makeup application skills – with advanced knowledge of products, color, techniques and tools

• An enthusiasm for beauty, fashion, art and culture. Innovative approach and a keen eye to the latest cutting-edge trends.

• Client-Centric Mindset: Empathetic and attentive to client needs, ensuring every interaction is meaningful and impactful. Positive, approachable, and committed to upholding Louis Vuitton’s reputation for excellence.

• Natural Communicator: Engage our clients with confidence and creativity, leveraging interpersonal skills to quickly build authentic client relationships

• Storytelling Talent: An engaging speaker who can bring the Louis Vuitton brand and its products to life through storytelling.

• Team Spirit: A collaborative individual who thrives in a team-oriented environment and contributes to shared goals.

• Styling Ability: Interpret and adapt beauty looks to fit different client needs and occasions

• Fashion-forward mindset, with a high sensibility to the latest fashion and beauty trends

• Excellent organizational and inventory management skills, with the aim of maintaining the beauty area to Louis Vuitton’s impeccable standards.

• Team coaching experience preferrable

• Fluent in Cantonese and Mandarin and intermediate fluency in English required

Team Manager

PRIMARY OBJECTIVE

As a Team Manager, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will lead and manage a team of 6-9 selling staff, focusing on inspiring them to consistently deliver the highest level of client experience and product expertise.

You will be tasked to drive your team to achieve business performance and to exceed sales targets, recruiting and retaining valuable Clients. Your role will also involve team coaching, development, training and recruit

JOB DUTIES & RESPONSIBILITIES

• Lead and motivate a team of client advisor to achieve sales targets and provide exceptional customer service.

• Implement sales strategies and initiatives to drive business growth and enhance customer experience.

• Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.

• Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.

• Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.

• Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.

• Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.

• Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.

• Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.

• Uphold Louis Vuitton's values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.

KEY REQUIREMENTS & COMPETENCIES

• Minimum of 6 years luxury retail experience with at least 3 years management experience in leading a team.

• Strong knowledge in fashion and luxury retail industry.

• Strong Analytical skills.

• Action and results oriented

• Detail oriented.

• Entrepreneurial flair.

• Presentable, creative, dynamic and self motivated.

• Open minded and adaptable.

• Proficiency in Cantonese, Mandarin and English

• Computer literacy

Application Method:

We offer attractive remuneration and career opportunities to the right candidate. Excellent training and career opportunities will be provided. Interested parties please send full resume with salary expectation to : hr.mo.mo@louisvuitton.com by e-mail.

All applications will be treated in strict confidence and used only for recruitment purpose. Applicants who are not invited for an interview within 4 weeks may be considered for other suitable positions within the Group over a one year period, after which their personal data will be destroyed.

CHINA CONSTRUCTION BANK 中國建設銀行 (澳門分行) 招聘

中國建設銀行澳門分行是中國建設銀行的境外分支機構，現有七間支行，提供多元化的商務及零售銀行產品及服務。

個人銀行方面，本行提供傳統櫃檯服務、外匯及現金交易服務，並設有配合客戶理財需要的存款、貸款、投資、綜合理財、保險、人民幣服務及電子理財服務。

商務銀行方面，本行提供各種貿易融資、商業定期貸款、流動資金貸款、網上商業銀行及銀團貸款。

中國建設銀行澳門分行於澳門註冊並由澳門金融管理局監管。

瀏覽更多：mo.ccb.com

公司業務部

客戶經理

職責描述：

• 負責規定區域內境內外機構間的貿易融資聯動業務產品辦理；

• 負責港澳區域公司類大中型客戶日常維護、產品行銷、授信業務申報；

• 負責國際銀團專案行銷、主辦及參與涉及的授信業務申報；

• 對接總行相關歸口管理部門，就對公產品、信貸政策、專案申報審批等環節遇到的問題進行溝通交流；

• 負責金融產品(包括但不限於存、貸、結算、衍生品等產品範疇)的行銷工作；

• 承辦上級交辦的其他工作事項

職位要求：

• 全日制大學本科及以上學歷，金融及財務等相關專業；

• 具有三年及以上銀行對公業務相關崗位工作經驗，能夠獨立管理大型集團客戶，熟悉大中型客戶授信業務流程，熟練掌握對公業務產品；

• 具有較強的市場分析、財務分析能力，熟悉內地業務及相關政策法規，同時瞭解澳門本地經濟及銀行同業發展情況；

• 具良好的對外溝通能力、學習能力、材料撰寫能力、工作彙報能力並熟練掌握Word、Excel、PPT等辦公軟體；

• 具有良好中英文聽說讀寫能力；

• 持有FRM、CFA、CPA等相關專業資格者優先；

• 具有較好粵語聽說能力優先。

Corporate Banking

Relationship Manager

Job Descriptions:

• Responsible for the trade finance linkage business products between domestic and overseas institutions

• Maintaining customer relationships within the assigned territory/region; provide daily customer service; strengthen follow-up and information updates for products and customer needs.

• Responsible for the marketing of international bank syndication projects, as well as leading and participating in the credit application processes involved;

• Liaise with the Head Office to obtain support on products, policies, credit application and approval processes;

• Responsible for the marketing of financial products (including but not limited to deposits, loans, settlement, derivatives, etc.);

• Ad-hoc assignment given by superior;

Qualification:

• Bachelor’s degree or above, major in finance, accounting, or related fields;

• At least three years of experience in corporate banking, with the ability to independently manage corporate customers, and a good knowledge of credit processes and products for large corporate customers;

• Excellent market and financial analysis skills; familiar with mainland business practices and relevant laws and regulations, as well as knowledge of Macau’s economy and banking industry;

• Good communication skills, strong learning ability, sound writing and reporting ability, and skilled in using office software such as Word, Excel, and PowerPoint;

• Proficiency in both English and Chinese;

• Holding relevant professional qualifications such as FRM, CFA, CPA is preferred.

• Cantonese proficiency is preferred. Fluency in Putonghua is a must.

風險管理部

營運支援

職責描述：

• 定期監控市場風險及流動性風險指標

• 協助編寫報送澳門金管局和總行的各類報告

• 開展各類風險壓力測試

• 制定及優化風險管理相關的制度和流程

• 開發市場風險管理相關自動化工具

• 協助處理各項臨時指派工作

職位要求：

• 本科或以上學歷，主修經濟、金融、會計、統計、數學、計算機、人工智能等相關專業者優先考慮

• 最少2年或以上銀行相關工作經驗

• 具備良好的溝通和人際交往技巧

• 具備良好的中英文讀寫能力，可使用普通話流利溝通者更佳

• 具備良好的團隊精神，以及一定的抗壓能力

• 自我激勵、態度審慎、關注細節

• 持有CFA、CPA、FRM等專業資格者優先考慮

Risk Management

Operations Representative

Responsibilities:

• Regularly monitor market risk and liquidity risk indicators

• Assist in preparation of various reports for regulator and the Head Office

• Conduct stress testing for various risk categories

• Formulate, review, and refine risk management-related policies and procedures

• Develop automation tools related to market risk management

• Support and participate in ad hoc assignments as required

Requirements:

• Candidates with a degree in economics, finance, accounting, statistics, mathematics, computer science, artificial intelligence (AI), or other related disciplines are preferred

• At least two years of relevant work experience in banking industry

• Strong communication and interpersonal skills

• Good command in written English and Chinese, and preferably fluent in Putonhua

• Good team spirit and the ability to work effectively under pressure

• Self-motivated, prudent and detail-oriented

• Candidates holding professional qualifications such as CFA, CPA, and FRM are preferred

Internal Control and Compliance

Compliance Assistant

Responsibilities:

• Assist in AML name checking screening matters, including reviewing daily alerts and filtering and referral of relevant cases from subbranches and business unit;

• Review AML alerts generated by the AML Monitoring Tools;

• Conduct investigations on AML alerts generated by the system;

• Perform compliance review and prepare related reports in accordance with the annual Compliance Plan;

• Handle other AML matters as assigned;

• Handle Anti-fraud related matters as assigned;

• Handle general administrative duties in the department.

Requirements:

• Bachelor degree;

• 2-3 years’ banking experience, with compliance experience is preferred;

• Self-motivated with good communication and interpersonal skills

• Good command of both written and spoken Chinese, including Mandarin;

• Proficient in PC applications, including Microsoft Word, Excel and Powerpoint

Consumer Banking

Personal Banker (客戶經理)

Responsibilities:

• Responsible for promoting the bank’s products and services so as to achieve the desired sales targets

• Handle general inquiries and complaints

• Conduct and participate in outbound sales activities for business solicitation

Requirements:

• A degree graduate in Business/Finance discipline

• Minimum 3 years of related experience

• Sales-driven, result-oriented and be able to work under pressure

• Accredited with regulator’s requirements on provision and distribution of financial products

• Good communication skill in English and Cantonese, knowledge of Putonghua an advantage

Lead Operations Representative

Responsibilities:

• Handle and supervise general operations and general administrative functions of the branch to ensure that regulatory compliance and the bank’s policies and procedures are strictly adhered

• Coach and supervise associates at counter and operations team to ensure efficiency and smooth running of the branch

• Cross-sell consumer banking products to achieve business targets

• Ensure the quality and performance standard at the frontline are delivered to the desirable result meeting the mystery shop requirement

• Perform other service-related duties as assigned by the management

Requirements:

• Minimum 5 years of experience in branch operations during which 3 year at officer level

• A degree graduate in Business/Finance discipline

• Familiarize with consumer banking products and operations procedures

• Good interpersonal skills and be able to work under pressure

• Self-motivated and detail-oriented

• Good communication skill in English and Cantonese

• Excellent command of MS Word and Excel

Teller

Responsibilities:

• Handle daily counter transaction and enquiries accurately to meet customers’ needs

• Promote banking products and provide timely quality counter services to meet the banking center service goal

• Positive customer service attitude and attentive to details

Requirements:

• Post-secondary education with at least 1year’s teller experience

• Good communication skill in English and Cantonese, knowledge of Putonghua an advantage

Please check out our career opportunities at mo.ccb.com.

To apply, please send your full resume with expected salary via recruitmacau@mo.ccb.com or fax to 8291-1804

All applications received will be used for employment-related purpose only.

Fidelidade Macau 忠誠保險澳門招聘

忠誠保險（Fidelidade – Companhia de Seguros, S.A.）是歐洲歷史最悠久的保險公司之一。忠誠保險是由 Fidelidade-Mundial 及 Império-Bonança 兩間保險公司合併而成，其公司起源於1808年。

忠誠保險自1999年起在澳門特別行政區開始發展人壽保險（包括私人退休基金）及非人壽保險業務。在澳門，忠誠保險積極為客戶提供最多元化的保險服務及為個人及企業客戶提供最佳的保障方案。

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Know more about us 了解更多: https://www.fidelidade.com.mo/

職位空缺 OPEN POSITIONS

資訊管理部 - 助理經理 / 經理Management Information Systems Department (MIS) - Assistant Manager / Manager

Ref. no.: FM.01.072026

職位內容 Responsibilities

• 制定及管理所有業務部門每日、每週和每月的資訊管理報告

• 確保向利害關係人交付準確、一致和及時的報告

• 主導開發可供管理層和部門主管使用的數據總覽頁和數據視覺化圖表

• 分析大型數據集以獲取可行的商業洞察，並掌握市場趨勢

• 利用績效的數據總覽頁和數據化決策，協助管理層

• 確保跨系統數據的完整性、驗證和標準化

• 確保所有報告作業均符合法規要求和公司政策

• 領導並監督日常營運作業

• 積極參與公司專案和計劃，提供相關數據和見解

• 處理各項臨時交辦事項和業務審查

• Develop and manage daily, weekly and monthly MIS reports across all business verticals

• Ensure accuracy, consistency and timely delivery of reports to stakeholders

• Lead the creation of actionable dashboards and visualizations for leadership and department head

• Analyze large datasets to derive actionable business insight and identify trends

• Support leadership with performance dashboards and data-driven decision making

• Ensure data integrity, validation and standardization across system

• Ensure all reporting activities comply with regulatory requirements and company policies

• Lead and oversee day-to-day operations

• Actively participate in company projects and initiatives, providing relevant data and insights

• Support ad-hoc requests and business reviews

職位要求 Requirements

• 大學畢業或以上，主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業

• 至少五年相關工作經驗，保險業或銀行業優先考慮

• 具備會計及財務投資的基本知識

• 懂得使用Power BI的使用經驗者優先

• 具備 SQL 或資料庫管理知識者優先

• 熟練運用Microsoft Excel和PowerPoint

• 具良好的分析和資料解讀能力，以及問題解決、組織和溝通能力

• 積極主動，能獨立工作，並在壓力下完成任務

• 良好的中英文書寫及溝通能力

• University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields

• Minimum 5 year of relevant working experience, preferably in the insurance or banking sectors

• Knowledge of accounting and investment principles

• Experience with data visualization tools (e.g., Power BI, or similar) is an advantage

• Knowledge of SQL or database management is a plus

• Proficient in Microsoft Excel and PowerPoint

• Strong analytical and data interpretation skills, combined with problem-solving, organizational, and communication abilities

• Self-motivated, proactive, and able to work independently under pressure

• Good command of English and Chinese

管理委員會 - 執行董事Executive Committee - Executive Director

Ref. no.: FM.02.062026

職位內容Responsibilities

• 制定和實施促進公司使命的策略

• 為達成公司既定的目標和目的制定全面的商業計劃，參與公司發展策略的制定，確保公司履行當中的信託責任，並以投資者和員工的最佳利益為行動準則

• 向核下的管理部門提供指導和輔助以建立高效的領導團隊

• 確保公司的日常營運和長期策略計劃符合既定政策，遵循道德規範和法律要求

• 對公司投資計劃進行指導和監督

• 建立並維持與股東、合作夥伴及外部政府機構之間的信任關係

• 以提升公司形象為目標，擔任公司的公開演講和公共關係代表

• 針對管理報告進行分析，並落實能夠提升公司財務及非財務狀況的相關措施

• Develop and implement strategies aiming to promote the organization’s mission

• Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees

• Build an effective team of leaders by providing guidance and coaching to department managers

• Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards

• Direct and oversee investments

• Forge and maintain trust with shareholders, partners and external authorities

• Act as the public speaker and public relations representative of the company in ways that strengthen its profile

• Analyze management reports and decide on measures that add value to the company's financial and non-financial situation

職位要求Requirements

• 大學畢業或以上，主修數學、精算學、金融或相關範疇

• 擁有至少八到十年的管理經驗，並在執行董事或類似職位上有良好的業績記錄

• 擁有十五年以上的精算、風險管理和財務管理經驗優先

• 擁有多樣化的技術工作經驗及涵蓋多個領域，包括：保險產品的定價和風險評估、精算估值和報告、資產和負債管理、企業風險管理、風險評估和控制、資本管理（HKRBC/償付能力 II）、風險偏好聲明的制定、國際財務報告準則和投資組合管理

• 具有制定策略和計劃的經驗

• 對公司財務狀況及績效評估標準具備深入的理解

• 對公司的治理原則和最佳管理方法有全面的認識

• 較強的分析能力和解決問題的能力

• 具有優秀的組織和領導能力

• 流利的英語和葡萄牙語書寫和溝通能力；懂中文優先考慮

• 具有較強的技術性和項目管理技巧

• 出色的溝通和公開演講技巧

• 持有澳門居民身份證優先

• Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields

• Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles

• 15+ years in actuarial, risk and financial management will be preferable

• Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management

• Experience in developing strategies and plans

• Strong understanding of corporate finance and measures of performance

• In depth knowledge of corporate governance principles and managerial best practices

• Strong analytical abilities and problem-solving skills

• Outstanding organization and leadership abilities

• Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be preferable

• Strong technical and project management skills

• Excellent communication and public speaking skills

• Macau ID preferred

資訊管理部 Management Information Systems Department (MIS)

Ref. no.: FM.01.062026

職位內容Responsibilities

• 通過使用商業智能工具去開發及制定數據總覽頁、數據視覺化和報告，以支持數據驅動決策

• 協助製作定期的財務、營運和其他分析報告

• 為政府機構和其他相關單位提供所需的資料

• 編制公司的預算及財務預測

• 收集、管理和分析業務和行業數據，以識別趨勢、風險和機會

• 處理直屬上級委派的工作

• Support data-driven decision making by developing dashboards, visualizations, and reports using business intelligence tools

• Assist in the preparation of periodic financial, operational and analytical reports

• Provide necessary information for government entities and other stakeholders

• Prepare the company’s budget forecasts and financial projection

• Collect, manage, and analyse business and industry data to identify trends, risks, and opportunities

• Other ad hoc assignments assigned by the supervisor

職位要求Requirements

• 大學畢業或以上，主修資訊管理、數據分析、工商管理、統計、金融、會計或相關專業

• 至少一年相關工作經驗，保險業或銀行業優先考慮

• 具備會計及財務投資的基本知識

• 懂得使用Power BI的使用經驗者優先

• 具備 SQL 或資料庫管理知識者優先

• 熟練運用Microsoft Excel和PowerPoint

• 具良好的分析和資料解讀能力，以及問題解決、組織和溝通能力

• 積極主動，能獨立工作，並在壓力下完成任務

• 良好的中英文書寫及溝通能力

• University degree or above in Management Information Systems, Data Analytics, Business Administration, Statistics, Finance, Accounting, or related fields

• Minimum 1 year of relevant working experience, preferably in the insurance or banking sectors

• Knowledge of accounting and investment principles

• Experience with data visualization tools (e.g., Power BI, or similar) is an advantage

• Knowledge of SQL or database management is a plus

• Proficient in Microsoft Excel and PowerPoint

• Strong analytical and data interpretation skills, combined with problem-solving, organizational, and communication abilities

• Self-motivated, proactive, and able to work independently under pressure

• Good command of English and Chinese

理賠部 - 高級經理 Claims Department - Senior Manager

Ref. no.: FM.04.022026

職位內容 Responsibilities

• 處理人壽和非人壽業務的理賠

• 負責實施、維護和監控所有理賠結算流程，確保符合公司標準和程序

• 監控和控制所有理賠結算，確保為未決理賠支付預留充足資金，以維持公司償付能力

• 評估理賠情況，並向管理階層提出支付建議

• 監控理賠趨勢，並向高階管理層和其他部門提供必要的統計資料和報告

• 向保險管理機關提交統計報告，例如員工賠償保險、汽車保險和醫療事故保險等的索賠資料

• 指導外部專業人員（如理賠員、勘察員和律師）處理保險範圍、調查和最終理賠事宜，包括直接參與理賠結算中的法庭/調解和仲裁

• 採取一切可能的追償途徑，包括及時向被保險人追回免賠額，並管理代位求償活動

• 定期檢討準備金設定政策，確保其充足

• 發起和/或參加禮節性拜訪，與重要業務夥伴會面

• 制定並向所有理賠人員實施理賠指南/理賠手冊

• 定期檢視理賠管理政策和程序，確保其充分性和效率，並定期更新理賠手冊

• 為理賠人員提供培訓

• 開發/改進理賠系統，以確保公司在處理理賠的有效性和效率

• 定期監控理賠服務標準

• Claims Handling in both life and non-life business

• To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures

• To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency

• To evaluate, and make recommendations on Claims Settlement if claims to management

• To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments

• Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.

• To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement

• To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities

• To review policy on setting reserves on a regular basis to ensure adequacy

• Initiating and /or attending courtesy visits to meet with important business partners,

• To develop and implement claims guidelines/claims manual to all claims staff

• To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis

• To provide training for claims staff

• To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims

• To monitor claims services standard from time to time

職位要求 Requirements

• 大學畢業或以上學歷

• 10 年以上理賠管理經驗

• 良好英文及中文的溝通及書寫能力

• 良好電腦操作技能及文書處理能力，尤其Word 及Excel

• 優秀的溝通及人際交往能力

• 良好的分析及理解能力

• 以客戶為先、積極主動

• 細心、主動、獨立，並能在壓力下工作

• 熟悉保險產品和相關法律知識

• University graduate or above

• 10 years’ experience in claims management

• Good command of spoken and written English and Chinese

• Good knowledge of PC applications, especially Word and Excel

• Effective communication and interpersonal skills

• Good analytical and comprehension skills

• Customer-oriented, pleasant personality

• Detail-oriented, proactive, independent, and able to work under pressure

• Familiar with insurance products and legal knowledge

精算部 - 高級精算師 Actuarial Department - Senior Manager, Actuarial

Ref. no.: FM.03.022026

職位內容 Responsibilities

監督整個產品和精算功能，工作重點如下:

• 編製精算估值報告

• 協助上級管理公司的精算職能

• 確保專案按時、按預算並達到所需的品質標準完成。

• 為產品審批委員會和高級管理層提供戰略性的精算建議

• 制定和實施公司政策和程序

• 確保精算工作符合監管要求和法規

• 帶領公司精算團隊並提供指導和培訓

• 預測金融趨勢並分析相關風險

• 持續關注和分析保險業的發展趨勢

• 作為管理層去提供戰略規劃和參與決策制定

• 監督、制定和批准定價模型、費率建議和產品獲利能力分析

Oversee the whole product and actuarial functions with the following focus:

• Preparation of actuarial valuation reports

• Assist the supervisor actuarial functions of the company

• Ensure that projects are completed on time, within budget, and to the required quality standards

• Provide strategic actuarial advice to the product approval committee and senior management

• Develop and implement company policies and procedures

• Ensure compliance with all regulatory requirements

• Lead the actuarial team and provide guidance and training

• Prepare financial forecasts and analyze financial risks

• Monitor and analyze trends in the insurance sector

• Participate in strategic planning and decision-making at executive level

• Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis

職位要求 Requirements

• 澳門居民

• 8年以上的非人壽保險精算從業經驗，以及至少5年以上擔任高級精算職位

• 擁有以下專業精算資格：英國精算師 (FIA)、澳大利亞精算師 (FIAA)、北美精算師 (FSA) 或其他與上述專業精算組織相當及被澳門金融管理局所認可之資格

• 在產品開發方面擁有豐富的經驗

• 大學畢業或更高學歷，主修數學、精算學或統計學專業等相關範疇

• 具備英文及澳門特別行政區任一種正式語文(葡文或中文) 書寫和口語能力

• Be a Macau SAR Resident

• 8 + years of experience in non-life actuarial and at least 5 years of professional experience as a senior actuary

• Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned

• Solid experience in product development

• Higher education in Mathematics, Actuarial Science or Statistics

• Ability to communicate in English and at least one of the official languages ​​(Portuguese or Chinese) (written and spoken)

保單管理部 - 人壽保險核保高級主任 / 主任 Policy Administration Department - Life Underwriting Senior Officer / Officer

Ref. no.: FM.02.112025

職位內容 Responsibilities

• 負責處理日常保單管理部工作

• 分析及評估人壽保險申請個案的風險

• 持續監察現有保單的關鍵風險因素的變化

• 所有人壽保單文件的妥善管理及紀錄

• 處理直屬上級／主管委派之工作

• Support departmental daily operation

• Analyze and evaluate the risks involved in issuing individual life policies

• Monitor existing policies for any critical risk factor changes

• Keep good record of all life policies' documents

• Perform any job duties assigned by reporting manager/supervisor

職位要求 Requirements

• 大學本科或以上學歷，商業或醫學相關學歷優先

• 擁有保險各類認證優先

• 2年或以上壽險公司核保經驗

• 良好英文及中文（廣東話及普通話）的溝通及書寫能力

• 良好的分析及理解能力

• 良好溝通能力、細心、謹慎、主動、獨立，願意學習及團隊合作精神

• 深入理解核保條款指引及規章及良好職業操守

• 良好電腦操作技能及文書處理能力，尤其 Word 及 Excel

• University Degree or above, majoring in Business or Medical related is highly preferred

• Candidates with insurance certification are highly preferred

• 2 years of life insurance underwriting experience

• Good command of verbal and written English and Chinese (Cantonese and Mandarin)

• Good analytical and comprehension skills

• Effective communication skills, detail-oriented, prudent, proactive, independent, willing to learn and team-work oriented

• Deep understanding of underwriting guidelines and regulations and strong professional ethics

• Good knowledge of PC applications, especially Word and Excel

退休金部 - 銷售經理 Pension Fund Department - Sales Manager

Ref. no.: FM.02.092025

職位內容 Responsibilities

• 制定並執行有效的退休金產品銷售策略

• 識別並鎖定關鍵客戶群，並專注於企業和個人客戶

• 達到年度目標

• 與企業客戶和經銷商建立及維持長期合作關係

• 向客戶進行退休金計劃的推廣和諮詢

• 滿足客戶需求和處理客戶顧慮，確保客戶滿意度和保留率

• 此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作

• Develop and execute effective sales strategies for our pension fund products.

• Identify and target key client segments, focusing on corporations and individuals.

• Achieve annual targets.

• Build and maintain long-term partnerships with corporate clients and distributors.

• Conduct presentations and consultations of pension schemes to clients.

• Ensure client satisfaction and retention by addressing their needs and concerns.

• This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.

職位要求 Requirements

• 大學本科或以上學歷，主修金融、市場營銷、傳播學

• 3年商業銷售，業務發展/退休基金經驗，具金融服務或人壽保險業優先

• 對退休金產品和市場動態有深入了解

• 卓越的溝通和表達技巧

• 能夠與利害關係人建立並維持良好關係

• University degree or above, majoring in Finance, Marketing, Communications.

• 3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.

• Strong understanding of pension products and market dynamics.

• Excellent communication and presentation skills.

• Ability to build and maintain relationships with key stakeholders.

申請職位 Application

Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).

有興趣人士請將履歷連同近照電郵至 HR@fidelidade.com.mo 或於辦公時間 (週一至五，09:00-17:30) 親身提交至忠誠保險辦公室 - 澳門南灣大馬路567號大西洋銀行大廈 14 樓

*Personal data collected will be used for recruitment related purposes only.                                                              

University Hospital 澳門科大醫院招聘

Medical Doctor

( Respiratory Medicine / Pathology / Ophthalmology / Radiology／Nephrology / Internal Medicine / Gynecology & Obstetrics / Anesthesiology / Oncology )

• At least a bachelor’s degree in Medicine;

• Minimum 10 years of clinical experience in relevant field;

• Qualification of Specialist Registration is required;

• Being self-motivated, responsible and well-organized;

• Strong organizational skills, including good record keeping;

• Excellent communication and interpersonal skills;

• Ability to treat patients and their families with compassion and understanding;

• Ability to address a patient’s concerns over the phone, and willing to return to hospital in case of emergency when off duty;

• Fluency in spoken and written Chinese and English;

• Willing to work long hours, on call and on shift.

Medical Laboratory Technologist

• BSc in Medical Laboratory Science or equivalent;

• Qualification of Medical Laboratory Technologist Registration is required;

• Applicant with medical laboratory working experience is preferred;

• Fluency in spoken and written Chinese and English;

• Willing to work on shift.

Radiographer

• Bachelor’s Degree in Medical Imaging and Radiological Sciences;

• Qualification of Radiographer Registration is required;

• Familiar in operating X-Ray, CT & MRI equipment;

• Fluency in spoken and written Chinese and English;

• Shift duty is required.

Registered Nurse

• Bachelor’s degree in Nursing;

• Minimum 2 years of clinical experience;

• Strong interpersonal skills, responsible and able to work independent;

• Good command of spoken and written Chinese and English;

• Willing to work on shift.

Clinical Laboratory Diagnostic Centre Assistant Manager

• A Master of Science (MSc) degree in Medical Laboratory Science or a related discipline;

• A valid Medical Laboratory Technologist (MLT) Practicing Certificate issued by the Macau government authority;

• At least ten years of technical work experience, including a minimum of three years serving in a senior technician capacity;

• A management qualification and/or experience, e.g. quality system auditor;

• Good knowledge in ISO15189 Medical Laboratory Standard;

• Experience in ISO15189 Medical Laboratory Accreditation Program of NATA/ACD/HOKLAS.

申請方式 Application:

For interested parties, please send your application form, resume, copies of your academic certificates (including transcripts), professional certificates (if any), reference letters (if any), a copy of your ID document and expected salary to uh_recruitment@must.edu.mo, with subject “job position - source from jobscall.me”.

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近期招聘：

UNIVERSITY OF MACAU 澳門大學招聘

行政人員職位：

Senior Administrative Assistant/Administrative Assistant for the Public Administration Training Centre

(參考編號: CCE/PATC/SAA/AA/07/2026)

The Public Administration Training Centre (PATC) of the University of Macau invites applications for the position of Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).

>> 立即申請此職位 <<

Laboratory Technician for the Institute of Artificial Intelligence and Brain Sciences

(參考編號: IAIBS/LT/07/2026)

The Institute of Artificial Intelligence and Brain Sciences (IAIBS) of the University of Macau invites applications for the position of Laboratory Technician (equivalent to Senior Administrative Assistant / Administrative Assistant) at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).

>> 立即申請此職位 <<

Senior Administrative Assistant/Administrative Assistant for the Faculty of Arts and Humanities

(參考編號: FAH/SAA/AA/07/2026)

The Faculty of Arts and Humanities (FAH) of the University of Macau invites applications for the position of Senior Administrative Assistant/Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).

>> 立即申請此職位 <<

Application：before 30 July 2026

Senior Administrative Officer/Administrative Officer for the Faculty of Medicine

(參考編號: FMD/SAO/AO/06/2026)

The Faculty of Medicine (FMD) of the University of Macau invites applications for the position of Senior Administrative Officer or Administrative Officer at a taxable monthly salary ranging from MOP41,360 to MOP64,860 (index 440 – 690).

>> 立即申請此職位 <<

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研究人員職位：

Research Assistant Professor in the Institute of Applied Physics and Materials Engineering

(參考編號: IAPME/RAP/07/2026)

>> 立即申請此職位 <<

Research Positions in the Faculty of Social Sciences

(參考編號: FSS/RP/07/2026)

>> 立即申請此職位 <<

Post-doctoral Fellow in the Institute of Advanced Studies in Humanities and Social Sciences

(參考編號: IAS/PDF/06/2026)

>> 立即申請此職位 <<

Research Assistant for the Faculty of Design

(參考編號: FDS/RA/04/2026)

>> 立即申請此職位 <<

Research Assistant in the Institute of Applied Physics and Materials Engineering

(參考編號: IAPME/RA/04/2026)

>> 立即申請此職位 <<

中華醫藥研究院研究助理(動物實驗室或相關專業)

Animal Laboratory or related field

(參考編號: ICMS/RA/ANL/03/2026)

>> 立即申請此職位 <<

Research Positions for the Institute of Chinese Medical Sciences/ State Key Laboratory of Mechanism and Quality of Chinese Medicine

(參考編號: ICMS/RP/03/2026)

>> 立即申請此職位 <<

Research Assistant for the Institute of Advanced Studies in Humanities and Social Sciences

Humanities and Social Sciences

(參考編號: IAS/RA/02/2026)

>> 立即申請此職位 <<

Research Assistant for the Centre for Macau Studies

(參考編號: CMS/RA/01/2026)

>> 立即申請此職位 <<

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教學人員職位：

Full/Associate/Assistant Professor in Computational and AI Biology

Computational and AI Biology

(參考編號: FSC/BIO/FAAP/07/2026)

A taxable annual remuneration starting from MOP1,250,200 (approximately USD154,350) for the position of Full Professor, MOP1,052,800 (approximately USD129,980) for the position of Associate Professor and MOP855,400 (approximately USD105,600) for the position of Assistant Professor will be commensurate with the successful applicants’ academic qualification and relevant professional experience.

>> 立即申請此職位 <<

數據科學教授/副教授/助理教授

Data Science

(參考編號: IAIBS/FAAP/DS/07/2026)

根據獲聘者的資歷，教授之可科稅年薪由澳門元1,250,200 （約美元154,350）起，副教授之可科稅年薪由澳門元1,052,800（約美元129,980）起，助理教授之可科稅年薪由澳門元855,400（約美元105,600）起。

>> 立即申請此職位 <<

教育心理學/學校輔導副教授/助理教授

Educational Psychology/School Counseling

(參考編號: FED/EPSC/AAP/06/2026)

根據獲聘者的資歷，上述副教授職位之可科稅年薪由澳門元1,052,800（約美元129,980）起，助理教授職位之可科稅年薪由澳門元855,400（約美元105,600）起。

>> 立即申請此職位 <<

中國哲學和比較哲學教授/副教授

Chinese and Comparative Philosophy

(參考編號: FAH/DPHIL/FAP/06/2026)

根據獲聘者的資歷，上述職位之可科稅年薪由澳門元1,052,800（約美元129,980）起。

>> 立即申請此職位 <<

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近期招聘：

Burberry 澳門招聘

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

Client Advisor

Department: RETAIL OFFLINE

City: Macau

Location: MO

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

RESPONSIBILITIES

SERVICE AND SALES

• Meet and exceed individual and store sales and other commercial KPIs

• Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction

• Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling

• Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

• Be efficient in following-up and delivering after-sales services to our clients

• Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required

• Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines

• Foster team work and a positive work climate

CLIENT ENGAGEMENT

• Build meaningful relationships with Clients

• Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

• Capture new luxury clients to grow the individual and store client book with a commercial objective mindset

• Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests

PERSONAL PROFILE

• A proven track record in delivering sales and exceeding targets

• Previous experience in Clientelling

• A strong interest in fashion, art and culture

• Strong product knowledge and good understanding of store retail operations

• Understanding of competitor products

• Experience in working as part of a team

• Fluent in local language; English proficiency is desirable

• Other language knowledge is desirable

• Demonstrates Confidence, Curiosity, Conviction, and Care

• Enjoys being part of a team

• Energetic, Pro-active and self-motivated

• Detail-oriented and creative with a passion for selling

• Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

• Results driven and commercial mindset

• Flexible, collaborative and adaptable approach to work

MEASURES OF SUCCESS

• Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)

• Service targets (Guest Experience, Net promoter score)

• New client acquisition (conversion and retention)

• Number of appointments held on a monthly basis

FOOTER

• Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

>> APPLY NOW

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近期招聘：