The Armani Group is among the leading fashion and luxury companies in the world. The group designs, produces, distributes and sells fashion and lifestyle products, including apparel, accessories, eyewear, watches, jewelry, cosmetics, perfumes, furniture and home decor.
Giorgio Armani Macau Limited, part of the Armani Group, is now inviting high caliber candidates to join our dynamic team of Giorgio Armani, Emporio Armani, EA7 and A/X Armani Exchange.
Assistant Store Manager 助理店舖經理
Responsibilities:
Manage day-to-day store operation to ensure compliance on brand policies & image and maximize store efficiency
Actively drive store sales and contribute profitability by implementing necessary action plans and brand strategies
Improve quality of sales by focusing various store KPIs and customer experience
Provide feedback on merchandises and customer behaviours to ensure sufficient stock level and right merchandises are in store
Work closely with visual merchandising team to make sure all store images are aligned with company policies
Provide various reports and analysis for management review
Ensure store team is equipped with product knowledge and selling techniques, and aware of company policies and procedures
Provide training and coaching to team members in order to cultivate continuous learning environment
Cascade company communications to all members of the store team
Monitor store customer database to retain loyal customers as well as to explore new clients
Act as an ambassador in serving VIPs and regular customers especially during store events
Requirements:
Minimum 5 years solid sales experience in luxury retail industry, with at least 3 years at supervisory level. Prior experience in being “Store In-Charge” is an advantage.
Excellent leadership and people management skills
Proven ability to network, recruit, train, develop and assess talent
Excellent communication, customer service and interpersonal skills
Proven ability to increase sales and profitability
Strong background in clientelling
Technical proficiency with SAP and POS systems
Good command spoken and written of English and Chinese
Candidates in current position of “Store Supervisor” are welcome to apply who already equipped with professional experience in store & people management, and look for further career development.
Please send your job application and full resume to us via :
Valiram was established in 1935 in KL- Malaysia. Today is 360 degrees in retail specialist with presence in 9 countries. Operating over 600 stores and represents over 200 international brands across various categories from fashion & accessories, timepieces & Jewelry, perfume & cosmetics to confectionery and dining concepts. If you want to understand more our company, please visit https://valiram.com
Victoria’s Secret
Discover the fourth Victoria's Secret flagship store in Asia. We are excited to bring this world-renowned lingerie leader to the city, offering not only the iconic brand but also its most unique treasures—from our finest bras to exquisite fragrances. We invite every guest to experience the distinctive surprise that only Victoria's Secret can provide.
Want to be part of it too? Come and join us.
Warehouse Manager – Victoria’s Secret
Role Description
This is a full-time role for a Warehouse Manager located in Macau SAR. We are seeking a dynamic Warehouse Manager to drive sales growth by overseeing the product lifecycle and has a primary duty of management, actively directing and managing direct reports, and responsible for the overall floor set process to ensure product is available and merchandised on the sales floor in a visually compelling way.
Qualifications
Bachelor’s degree in Sales & Marketing, Business Administration, or related field
Min 5 years of related experience in the BOH role at Fast Fashion
With over 2-3 years leadership experience
With experience to handle over 100,000 stocks in BOH
Maintains and updates floor plan and fixture block leveraging the Digital Brand Guide and fixture database
Supports all merchandise flow activities, including leading teams in processing and replenishment as appropriate
Reinforces and supports merchandise flow standards, assessments, inventory, and backroom organization
Manages competing priorities and business complexities in our higher volume stores
Leads and develops leaders and associates in various roles and levels including managers and associates
Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations, and succession planning
Warehouse Supervisor – Victoria’s Secret
Role Description
This is a full-time role for a Warehouse Supervisor located in Macau SAR. We are seeking a dynamic Warehouse Supervisor Drives sales growth through responsibility for leading the merchandise processing and replenishment processes and supports placing product on the sales floor for the customer in a visually compelling way.
Qualifications
Bachelor’s degree is preferable
Min 2-3 years related experience in the BOH role at Fast Fashion
With experience to handle over 100,000 stocks in BOH
Maintains and updates floor plan and fixture block leveraging the Digital Brand Guide and fixture database
Supports all merchandise flow activities, including leading teams in processing and replenishment as appropriate
Reinforces and supports merchandise flow standards, assessments, inventory, and backroom organization
Manages competing priorities and business complexities in our higher volume store
Cashier - Victoria’s Secret
Role Description
Provide daily cashiering tasks like accepting cash and other forms of payment, records purchased items, give change and produce receipts.
Responsible for cashier documentation and proper cash record and filing.
To create and maintain a positive relationship with the customers in order to achieve sales goals.
Provide high service standards as directed in other areas such as store cleanliness and security within the Cashier counter.
Foster a positive, engaging and ethical working environment.
Speak good English and Mandarin / Cantonese both in written and spoken. Knowledge of other language(s) is an added advantage.
Full Time / Contract /Part Time Retail Associate - Victoria’s Secret
Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.
Key Accountabilities
Accomplish the daily assigned duties and achieve the sales objective
Provide professional customer services and interacts with customer to build strong customer relationships
Increase the customer database by capturing as much customers’ information as possible
Communicate well with customers and colleagues at all levels
Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition
Perform daily stock count accurately and efficiently
Ensure that Store is clean and tidy in all aspects
Perform other duties as assigned
Qualifications
Secondary school graduate or above in any discipline
Minimum 2 years relevant sales & customer services experience in fashion retail
Pleasant, outgoing, and eager to interact with different levels of customers
Good command of spoken Cantonese, Mandarin, and English
Macau ID holder is a Must
Candidates with more experience may be considered as Senior Client Advisor
Interested parties please send detailed resume and expected salary to Human Resources Department email: career@mo.gucci.com.
At A BATHING APE®, creative concepts never cease to emerge. In spring-summer 2012, a brand-new diffusion line AAPE BY *A BATHING APE® (abbreviated as AAPE, reads A-A-P-E) was conceived to consolidate a young and hip message. With an eye to the young menswear market, AAPE aims at creating a simple, light and fashionable wardrobe for the new generation of fashionistas. With comfortable cut heavily trended in every season, each item at AAPE is designed to become an everyday staple. The AAPE logo, featuring prominently a graphic round face of the ape, is a younger version of the original A BATHING APE® Moon Face. Its monochromatic design is immediately recognizable thanks to its strikingly simple yet unmistakably powerful rendition, heralding a brand that is bound to become the most sought-after among young fashion-forward fans.
For more than 160 years, men and women at Louis Vuitton have shared the same spirit of excellence, reaffirming their expertise every day, the world over. With us, every career is a journey, filled with excitement and challenge, desire and daring. There is no better way to reveal your potential. Explore, develop, innovate, create… Every journey is unique. Today, Louis Vuitton invites you to discover your own.
Client Advisor
PRIMARY OBJECTIVE
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
Optimize sales of merchandise through the performance of the highest standard of customer service, product knowledge, and selling skills to all customers.
JOB DUTIES & RESPONSIBILITIES
Drive and achieve individual and team objectives and be accountable for sales results
Welcome every Client and provide the best Client experience
Advise Clients across the Brand and all product categories
Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
Perform as a team-player, participate in all activities contributing to the overall objectives of the store
Learn and master Brand and product knowledge
KEY REQUIREMENTS & COMPETENCIES
Passionate in retail or service oriented industry
Excellent interpersonal, communication and client relations skills
Client centric, proactive and positive in approach
Good team player with high levels of motivation, able to work under pressure
Strong sense of responsibility and ownership
Passion for the brand and fashion
Proficient in Cantonese, Mandarin and English
Beauty Stylist
PRIMARY OBJECTIVE
As a Louis Vuitton Beauty Stylist, you will be a dedicated expert in beauty and fragrance, playing a critical role in establishing this new métier for our Maison. As a skilled artist, you will curate exceptional client journeys and craft unforgettable experiences. You will combine technical expertise with innovative storytelling, acting as an ambassador for the Louis Vuitton beauty vision.
The Beauty Stylist is a part of our selling team. Yet, you will also be tasked with inspiring fellow in-store team members with your beauty knowledge and skills – actively contributing to a culture of excellence.
JOB DUTIES & RESPONSIBILITIES
Demonstrate excellent technical beauty, fragrance and styling expertise. Skilled in dressing our clients with full makeup looks
Deliver ultra-luxurious, memorable and custom beauty experiences to all clients, cultivating long-lasting relationships
Foster strong brand connections with our clients through innovative storytelling
Co-host and support team training and development initiatives, in all matters relating to Beauty and Fragrance
Style our clients with beauty looks that enrich the LV Silhouette
Maintain high standards in the workplace
KEY REQUIREMENTS & COMPETENCIES
Proven ability to provide exceptional client service in a luxury environment, with 3+ years in luxury beauty or make-up retail
Masterful makeup application skills – with advanced knowledge of products, color, techniques and tools
An enthusiasm for beauty, fashion, art and culture. Innovative approach and a keen eye to the latest cutting-edge trends.
Client-Centric Mindset: Empathetic and attentive to client needs, ensuring every interaction is meaningful and impactful. Positive, approachable, and committed to upholding Louis Vuitton’s reputation for excellence.
Natural Communicator: Engage our clients with confidence and creativity, leveraging interpersonal skills to quickly build authentic client relationships
Storytelling Talent: An engaging speaker who can bring the Louis Vuitton brand and its products to life through storytelling.
Team Spirit: A collaborative individual who thrives in a team-oriented environment and contributes to shared goals.
Styling Ability: Interpret and adapt beauty looks to fit different client needs and occasions
Fashion-forward mindset, with a high sensibility to the latest fashion and beauty trends
Excellent organizational and inventory management skills, with the aim of maintaining the beauty area to Louis Vuitton’s impeccable standards.
Team coaching experience preferrable
Fluent in Cantonese and Mandarin and intermediate fluency in English required
Team Manager
PRIMARY OBJECTIVE
As a Team Manager, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton Promise. You will lead and manage a team of 6-9 selling staff, focusing on inspiring them to consistently deliver the highest level of client experience and product expertise.
You will be tasked to drive your team to achieve business performance and to exceed sales targets, recruiting and retaining valuable Clients. Your role will also involve team coaching, development, training and recruit
JOB DUTIES & RESPONSIBILITIES
Lead and motivate a team of client advisor to achieve sales targets and provide exceptional customer service.
Implement sales strategies and initiatives to drive business growth and enhance customer experience.
Monitor and analyze sales performance metrics, identify areas for improvement, and develop action plans to address any issues.
Train, coach, and mentor team members to ensure they have the skills and knowledge required to deliver top-notch service and reach their full potential.
Collaborate with the store management team to develop and implement operational procedures and policies that uphold Louis Vuitton's brand standards.
Foster a positive and inclusive work environment that promotes teamwork, engagement, and professional development.
Handle customer escalations and resolve any challenging situations with diplomacy and a customer-centric approach.
Maintain a high level of product knowledge and stay updated on industry trends to provide expert advice to customers and support the team with product training.
Oversee inventory management, merchandise displays, and store presentation to ensure a visually appealing shopping environment.
Uphold Louis Vuitton's values and brand image at all times, setting an example for the team in terms of professionalism, integrity, and passion for the luxury retail industry.
KEY REQUIREMENTS & COMPETENCIES
Minimum of 6 years luxury retail experience with at least 3 years management experience in leading a team.
Strong knowledge in fashion and luxury retail industry.
Strong Analytical skills.
Action and results oriented
Detail oriented.
Entrepreneurial flair.
Presentable, creative, dynamic and self motivated.
Open minded and adaptable.
Proficiency in Cantonese, Mandarin and English
Computer literacy
Application Method:
We offer attractive remuneration and career opportunities to the right candidate. Excellent training and career opportunities will be provided. Interested parties please send full resume with salary expectation to : hr.mo.mo@louisvuitton.com by e-mail.
All applications will be treated in strict confidence and used only for recruitment purpose. Applicants who are not invited for an interview within 4 weeks may be considered for other suitable positions within the Group over a one year period, after which their personal data will be destroyed.