Executive Director - Public Relations (Req ID: 3769BR)
Job Purpose:
We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired
Key Responsibilities:
Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.
Plan and devise media budget allocation.
Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.
Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.
Secure Top industry awards while explore and expand presence in broader award scenes.
Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.
Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.
Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.
Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.
Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.
Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.
Competencies and Requirements:
Education: Bachelor’s degree in marketing, Communications, or related discipline
Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.
Knowledge/Certificates:
Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.
In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.
Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.
Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.
Demonstrated ability to develop and execute successful marketing strategies and campaigns.
Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.
Experience in organizing media fam trips and media visit trips.
Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.
Experience in content marketing and developing content strategies is preferred.
Language Ability: Excellent written and verbal communication skills in both English and Mandarin.
Work Location: Wynn Macau
公關傳訊行政總監 (Req ID: 3769BR)
主要職責：
我們正在尋找一位充滿活力、經驗豐富的人才來領導我們將永利打造成一個以滲透中國大陸市場為重點的獨特目的地，負責制定和實施戰略性公共關係舉措，以提高永利的聲譽和知名度。 須擁有強大的公共關係、行銷和傳播背景，擁有豐富的中國媒體和影響力人脈和資源，以及在中國市場成功推廣和定位品牌的良好記錄
職位介紹：
制定並實施整體公關和傳播策略及活動，以提高品牌知名度並吸引目標客戶。
規劃設計媒體預算分配。
將永利打造成目標客戶的目的地，重點透過打造針對中國市場的引人注目的活動、內容和資訊來推廣我們的度假村和餐廳體驗。
擁有並能夠進一步與中國媒體、記者、影響者和行業合作夥伴建立緊密和積極的關係，以確保新聞報道和認可，其中包括與主要媒體代表建立和保持定期聯繫、宣傳故事和新聞稿，以及協調採訪和媒體報道。
獲得頂級行業獎項，同時探索和擴大在更廣泛的獎項領域的影響力。
策劃和執行媒體活動、新聞發布會、媒體考察、中國路演以及其他公關活動，以展示品牌產品。
監控和分析公關指標以衡量活動的有效性並做出數據驅動的決策以優化結果。
管理由公關專業人員和外部機構組成的團隊來執行公關活動和計劃，同時與內部團隊（包括行銷、銷售和營運）合作，以確保訊息傳遞和品牌宣傳與整體業務目標的一致性。
確保所有傳播材料均符合品牌標準，並有效向中國受眾傳達預期訊息。
在適當的情況下擔任品牌代言人，負責處理危機管理的危機溝通部分。
隨時了解最新的行業趨勢、市場洞察和競爭對手的活動，以發現成長和差異化的機會，並確保公司在市場中保持競爭力和相關性。
職位要求：
教育程度：市場、傳播或相關學科學士學位
工作經驗：在數碼行銷、公共關係或相關職位上擁有至少 8 年的豐富經驗，須專注於中國市場。
技能 / 證書：
中國媒體和影響者的豐富聯繫和資源是非常理想的，具有較強的人際交往能力，能夠進一步建立和維持與主要利益相關者、媒體、影響者和合作夥伴的關係。
對中國媒體格局和中國社交媒體平台（包括微信、微信視訊頻道、小紅書和微博）有深入了解者優先。
熟悉中國電子商務格局，包括社交商務、大眾點評和OTA。
對中國消費者行為、文化差異和市場趨勢有深入的了解。
具有製定和執行成功的行銷策略和活動的能力。
具有分析思維，能夠熟練使用數據和分析工具來衡量活動績效並做出數據驅動的決策。
具有組織媒體考察之旅和媒體參觀之旅的經驗。
能夠在快節奏、動態的環境中工作並同時管理多個專案。
強大的領導能力，能夠與跨職能團隊和外部合作夥伴有效協作。
有內容行銷和製定內容策略經驗者優先。
語言能力：優秀的英語和國語書面和口頭溝通能力。
工作地點：永利澳門
信貸文員 Clerk - Credit / Collections (永利澳門) (ID:2545BR)
主要職責：協助信貸部執行日常營運工作，確保所有信貸申請程序準確無誤。
職位介紹：
協助信貸部門執行日常運作
按照有關程序安排各項信貸申請及評估
處理系統資料輸入及審批程序
與相關部門協調信貸事務，嚴格遵守所有保密政策及程序
職位要求：
教育程度：大學畢業或以上程度
語言能力：操寫流利的廣東話、普通話及英語
電腦應用：熟識Ms Office及Outlook軟件操作
工作時間：需24小時輪班
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222
博彩法規遵循事務專員 Gaming Compliance (永利澳門) (ID:434BR)
主要職責：須就澳門反清洗黑錢法律，準備永利澳門及永利皇宮娛樂場所需提交報告的相關資料的文書工作，須與博彩中介人洽談其報告的準確性，及合乎博彩監察協調局的反清洗黑錢報告的要求。並須協助娛樂場法規事務經理實施有效的合規措施。
職位介紹：
審查由永利澳門及永利皇宮娛樂場所提供的巨額交易報告及總結報告摘要
覆審顧客數據，以確保所有可能涉及政治敏感人物PEP的活動都經審查，並將會構成資助恐怖主義犯罪的交易機會減至最低
接收和審查博彩中介人的日常巨額交易報告及附加文件的準確性及完整性
協助娛樂場法規事務經理檢查永利澳門及永利皇宮娛樂場的巨額交易報告及巨額交易報告摘取，以確保所有交易都得以報告及總結資料正確。並須向博彩法規遵循經理會報相關事項。
職位要求：
工作經驗：對具有編寫巨額交易報告及可疑交易活動報告的經驗；及審計經驗者優先
教育程度：大學畢業或同等學歷
語言能力：良好廣東話及英語，懂普通話者優先考慮。能讀及寫繁簡體中文
電腦應用：熟識Microsoft Excel 及 Word（英文及中文）
Job Purpose: Oversee all Anti-Money Laundering (AML) related obligations to achieve compliance with the relevant laws. Implement effective compliance systems, minimise risk of exposure to potential terrorism-related transactions, and review and investigate suspicious transaction reports. Develop and deliver AML training programs, maintain up to date training materials and records, and coach Junket staff in relation to their regulatory obligations and the implementation of AML solutions
Key Responsibilities:
Receive daily ROVE reports from the Junkets
Review the reports and attached documentation for accuracy and completeness, and report any discrepancies to the Gaming Compliance Coordinator
Receive and review the Forex Compliance Forms to ensure all reportable Foreign Currency transactions are reported and updated in the Forex Compliance Log on a daily basis
Prepare information for the completion of AML reports which will be overseen by the Gaming Compliance Manager
Competencies and Requirements:
Experience: Experience in ROVE and auditing is preferred
Education: Bachelor degree or equivalent
Language Ability: Proficient in Cantonese and English. Mandarin an advantage. Able to read and write traditional and simplified Chinese characters
Computer Skills: Proficient in Microsoft Excel and Word (English & Chinese)
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
洗衣部服務員 - 酒店 Junior Laundry Attendant - Hotel Operations
Job Purpose
Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.
Key Responsibilities
Sort soiled linen and place into designated laundry trolleys
Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule
Clean and tidy all operating equipment and work areas
Adhere to health and safety standards, emergency procedures and fire prevention regulations
Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence
Competencies And Requirements
Experience: Minimum 1 year experience in a five-star hotel laundry
Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage
Education: Primary school or above
Language Ability: Fair Cantonese, Mandarin and English
主要職責
清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備。
職位介紹
把弄髒的床單和衣物分類並放入指定的手推車內
在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標
保持工作設備及工作範圍的清潔衛生
遵守健康和安全指標，緊急程序和防火條例
當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作
職位要求
工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗
技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮
教育程度：小學畢業或以上
語言能力：良好廣東話及普通話
穿梭巴士服務專車款待員 Shuttle Bus - Hotel Operations
Job Purpose
Welcome all guests who will use the shuttle bus services at the assigned stations. Maintain the shuttle bus cleanliness and provide personalized service to our guests in a friendly and efficient manne
Key Responsibilities
Acknowledge and welcome all guests boarding and departing shuttle buses at the assigned station
Answers guest inquiries and provide Hotel & Casino information
Delivery of promotional leaflet, coupon and lucky draw tickets to all boarding guests (if applicable)
Immediately report to Assistant Manager – Shuttle Bus, any items found left behind by guests on the bus
Accept any other duties and responsibilities as when assigned by the Assistant Manager – Shuttle Bus
Competencies And Requirements
Experience: Customer service experience will be considered
Knowledge/Certificates: Ability to organize and handle large group of people
Education: Secondary school or equivalent
Language Ability: Ability to speak Cantonese and Mandarin, English is a plus
主要職責
須負責在各穿梭巴士車站接送賓客到酒店，並確保巴士保持清潔乾淨，以友善及有效的服務態度令賓客感到滿意。
職位介紹
在指定的車站認別及歡迎所有賓客上落穿梭巴士
回應賓客的詢問及提供酒店及娛樂場的資訊
派發宣傳刊物，優惠券及抽獎券給所有的賓客（如適用）
須即時向穿梭巴士服務副經理報告在巴士上發現的失物
須履行穿梭巴士服務副經理所委派的工作
職位要求
工作經驗：具客戶服務工作經驗者為佳
技能 / 證書：具懂得控制人群技巧者為佳
教育程度：中學畢業或同等學歷
語言能力：操流利廣東話及普通話；懂英語者優先考慮
平面美術及創意設計經理 Manager - Graphic Art & Creative Design (ID:2874BR)
Job Purpose: Manage and cultivate design team to create world-class visual creative with aesthetics in China and visually appealing on China social media and below the line materials.
Key Responsibilities
Translate the needs of business, brand, China market and user requirements into highly polished and business-centric designs, including visual creative, print materials, product packaging and social media creative.
A strong commitment to creating world-class visual creative with impeccable design aesthetics in China, attention to details and the ability to visually engage audiences in China market. Oversee all visual creatives and promptly address and solve all problems according to market responses.
Strong communication skill with internal and external to obtain and deliver their creative briefs. Demonstrated adaptability in evolving project scopes, adjusting strategies and creative approaches to meet changing project demands in China market.
Manage and supervise the design team and external agencies, provide art direction and mentorship to designers on Chinese aesthetics in different industries, Chinese aesthetics on typography and colour schemes, China design trends, language of use, copywriting skills and techniques on visual adaptations in China social.
Navigate design concept presentation, design production, and post-production processes with relevant business units, ensuring stakeholders’ feedbacks are incorporated. A self-learner to understand the rationale of each feedbacks for continuous design enhancements.
Maintain consistent brand positions for all visual communications across above the line and below the line channels, while proactively evolving the design at all times.
Experience in photography, image selection from multiple stock libraries, able to create highly polished illustration on creative visual within short notice.
Strong presentation skills, convert the design language to verbal language in a presentation format to different stakeholders.
A change-maker who loves to innovate and think up new and better ideas. Bring forward-thinking design concepts to the team under a highly competitive China market for the company’s success
Result oriented, time and cost sensitive. Manage multiple projects with designers, agencies and suppliers on a tight schedule and meet deadlines and budget in a fast-paced environment.
Strong network in creative agencies, production houses, printers and suppliers in China.
Familiar with next generation AI design technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) for effective and efficient visual creative creation.
Able to work (home) over weekends and public holidays due to the dynamic business and social media instant nature.
Competencies and Requirements
Experience: 8 years' experience working in a creative agency or design studio in China with 3 years under managerial level. Preferably with a digital agency background. Knowledge of video editing and motion graphics would be an advantage
Education: Bachelor’s Degree in Graphic Design or related fields
Language Ability: Fluent in written and spoken English and Mandarin are required. Cantonese is a plus
Computer Skills: Proficiency in Adobe Creative Cloud applications: Photoshop, Illustrator, InDesign and Light Room or similar editing software; Capability in Premiere Pro, After Effects, Audition, consumer photo and video editing mobile app an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
多媒體製作經理 Manager – Multimedia (ID:1058BR)
Job Purpose: Specializing in high production videography, event videography, social media creative storytelling, TV programme and TV commercial. A crucial role in creating captivating video content for our hotel's marketing initiatives. To be contributed to enhancing our brand presence, engaging our target audience, and promoting our offerings and events.
Key Responsibilities
Brain-storm creative idea, script writing / storyboard writing in English and Chinese
Utilize advanced videography skills to create high-quality and visually appealing videos for mega events, including world-class conferences, and marketing promotional activities. Ensure videos meet the brand standards and objectives.
Capture key moments and highlights of various hotel events, showcasing the ambiance, experiences, and services offered. Use creative storytelling techniques to engage viewers and generate interest in future events.
Develop innovative and attention-grabbing video content for social media platforms (e.g., Instagram, Facebook, Weibo, and more), outdoor TVC, commercial broadcast video. Craft compelling narratives that align with our brand and resonate with our target audience.
Manage and lead a team of videographers, providing guidance, mentorship, and feedback. Coordinate and delegate tasks effectively to ensure the successful execution of video projects.
Collaborate with the marketing team to develop a comprehensive video content strategy that aligns with the hotel's marketing goals. Identify opportunities to leverage video content across different social media channels and events.
Provide creative direction and input throughout the video production process, from pre-production to post-production. Collaborate with internal teams, including marketing, events, and design, to ensure videos effectively convey the hotel's unique value proposition.
Supervise the entire video production process, including budgeting, scheduling, and resource allocation. Ensure projects are delivered on time, within budget, and meet the desired quality standards. Coordinate and collaborate with external vendors, agencies, experience and connection with talent agency an advantage, and freelancers as needed.
Strong fashion sense and able to provide good aesthetic judgement on wardrobe and styling of actor
A change-maker who loves to innovate and think up new storyboards. Bring forward-thinking video concepts to the team under a highly competitive China market to create social buzz.
Time and cost sensitive. Manage multiple projects with internal members and external agencies on a tight schedule and meet deadlines and budget in a fast-paced environment.
Strong network in creative agencies, production houses, printers and suppliers in China.
Stay updated with the latest videography techniques, equipment, and industry trends, especially video trends in China and worldwide. Evaluate and recommend new technologies, software, and equipment to improve production quality and efficiency.
Familiar with next generation AI technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) to increase effectiveness and efficiency.
Competencies and Requirements
Experience: Over 5 years of related experience
Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation
Education: Bachelor’s Degree in film/video production or Multimedia or Motion Graphic Design or related field
Language Ability: Fluent in English, Cantonese and Mandarin
Computer Skills: Proficient in video editing, 2D & 3D motion graphic design software
Other Requirement: Able to operate the camera and lighting equipment
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Senior Multimedia Designer (Food & Beverage Photographer) (ID:1308BR)
Job Purpose: Responsible for capturing captivating images of our culinary creations and special events. The role will involve collaborating closely with our chefs, culinary teams, event planners, and marketing personnel to create visually stunning images that showcase our food and beverage offerings and capture the essence of our events. To be playing a crucial role in promoting our hotel's dining experiences and attracting guests. Ensure effective and accurate communications on all social-media channels according to brand standards and guidelines.
Key Responsibilities
Utilize expertise in photography, lighting, composition, props arrangement and storytelling to capture high-quality images of our delectable food and beverage offerings. Additionally, document the ambiance, decor, and special moments during events held within our hotel, restaurants or other venues.
Shooting photos of food & beverage for restaurants’ websites, menus, brochures, photos of restaurants, choosing props, and helping models pose for promotional purposes and social media channels.
Work closely with our chefs, culinary teams, event planners, and marketing personnel to understand their vision and requirements for food and event photography. Collaborate effectively to plan and execute photoshoots and event coverage, travel oversea photoshoots, ensuring that the images align with our brand and meet the desired objectives.
Set up and operate professional photography equipment, including cameras, lenses, lighting, and props, to achieve the desired visual effects for food and event photography. Ensure that the equipment is well-maintained and in good working condition. Handle ad-hoc projects and coordinate with internal departments on project needs.
Understand restaurant positioning and brand narrative, propose suitable food styling and staging techniques, restaurant lighting and props.
Edit and enhance images using professional software, such as Adobe Photoshop or Lightroom. Adjust colors, lighting, and composition as necessary, while maintaining a natural and appealing look that highlights the unique aspects of our food and events.
Organize and maintain a library of food and event images, ensuring easy access and retrieval for marketing purposes. Keep track of the usage rights and restrictions associated with each image.
Stay updated on the latest trends in food and event photography and incorporate innovative techniques to create unique and visually appealing images. Bring creativity and artistic flair to your work, ensuring that it aligns with our brand and resonates with our target audience.
Competencies and Requirements
Experience: Over 3 years of related experience
Knowledge/Certificates: Knowledge in Adobe Photoshop, Adobe Lightroom, Adobe Illustrator and etc. Familiar with photo equipment operation
Education: Bachelor’s Degree in photo production or related field
Language Ability: Good command of English, Cantonese and Mandarin
Computer Skills: Graphic design software, photo editing software
多媒體製作高級設計師（餐飲攝影師）
主要職責: 負責捕捉我們的烹飪創意和特別活動的迷人影像。 該職位將涉及與我們的廚師、烹飪團隊、活動策劃者和市場部人員密切合作，創建視覺上令人驚嘆的圖像，展示我們的餐飲產品並捕捉我們活動的精髓。 在提升我們酒店的用餐體驗和吸引客人方面發揮至關重要的作用。 根據品牌標準和準則，確保所有社交媒體管道上的有效和準確的溝通。
職位介紹
利用攝影、燈光、構圖、道具佈置和故事敘述方面的專業知識，捕捉我們美味餐飲的高品質影像。 此外，記錄在我們的酒店、餐廳或其他場所舉辦的活動期間的氛圍、裝飾和特殊時刻。
為餐廳網站、菜單、宣傳冊拍攝餐飲及餐廳照片、選擇道具、幫助模特兒擺姿勢以用於宣傳目的和社交媒體管道。
與我們的廚師、烹飪團隊、活動策劃者和市場部人員密切合作，了解他們對食品和活動攝影的願景和要求。 有效協作，規劃和執行照片拍攝、活動報告和國外旅遊拍攝，確保影像與我們的品牌保持一致並達到預期目標。
設定和操作專業攝影設備，包括相機、鏡頭、燈光和道具，以達到食品和活動攝影所需的視覺效果。 確保設備維護良好並處於良好的工作狀態。 處理臨時專案並就專案需求與內部部門進行協調。
了解餐廳定位和品牌敘事，提出適當的食物造型和舞台技巧、餐廳燈光和道具。
使用專業軟體（例如Adobe Photoshop 或Lightroom）編輯和增強影像。 根據需要調整顏色、燈光和構圖，同時保持自然和吸引人的外觀，突出我們的食物和活動的獨特之處。
編制和維護食物和活動圖像庫，確保輕鬆存取和檢索以用於行銷目的。 追蹤與每個圖像相關的使用權利和限制。
隨時了解食物和活動攝影的最新趨勢，並採用創新技術來創作獨特且視覺上吸引人的影像。 為您的作品帶來創造力和藝術天賦，確保其與我們的品牌保持一致並與我們的目標受眾產生共鳴。
職位要求
工作經驗：具3年以上相關經驗
知識/證書：了解Adobe Photoshop、Adobe Lightroom、Adobe Illustrator等，並熟悉攝影器材操作。
教育程度：攝影製作或相關領域學士學位
語言能力：流利英語、粵語和普通話
電腦應用：圖形設計軟件、照片編輯軟件
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
多媒體製作設計師（錄影師）Multimedia Designer (Videographer) (ID:3744BR)
Job Purpose: specializing in videography, responsible for creating video content for hotel's social media platforms, capturing and editing good quality videos that showcase our offerings, events, amenities, and unique experiences, as well as playing a vital role in promoting our brand, increasing engagement, and attracting guests.
Key Responsibilities
Utilize expertise in videography to capture good-quality and fast edit video with velocity footage that highlights the unique aspects of our hotel, including its architecture, interiors, amenities, food, and events. Ensure the videos align with our brand's aesthetic and effectively communicate our key messages.
Collaborate closely with the marketing team to plan and create engaging video content for our social media channels, including Instagram, Facebook, Weibo, and more. Conceptualize and execute creative ideas that resonate with our target audience and enhance our online presence.
Use professional video editing software, such as Adobe Premiere Pro or Final Cut Pro, to edit and enhance footage. Apply appropriate transitions, effects, music, and captions to create visually appealing and compelling videos that align with social media trends and best practices.
Work with the marketing team to execute the content for social media content calendar, ensuring a consistent flow of captivating videos. Stay updated on current social media trends and adapt your videography style and content to maximize engagement.
Maintain a consistent visual identity across all social media platforms by adhering to our brand guidelines. Ensure that the videos reflect our hotel's positioning, values, and target audience.
Collaborate with various departments, including marketing, events, and culinary teams, to capture relevant and timely footage for social media. Ensure that their specific needs and requirements are met while maintaining a cohesive visual storytelling approach.
Organize and maintain a library of social media videos, ensuring easy access and retrieval. Keep track of usage rights and restrictions associated with each video and ensure compliance with copyright laws.
Competencies and Requirements
Experience: Minimum 2-3 years of related experience
Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation.
Education: Bachelor’s Degree in multimedia/motion graphic design/video production or related field
Language Ability: Good command of English, Cantonese and Mandarin
Computer Skills: Video and photo editing software and 2D motion graphic design software
多媒體製作設計師（錄影師）
主要職責: 專門從事攝像，負責為酒店的社交媒體平台創建視頻內容，捕捉和編輯展示我們的產品、活動、設施和獨特體驗的高質量視頻，在推廣我們的品牌、提高參與度和吸引客人
職位介紹
利用攝影的專業知識，透過高速鏡頭捕捉高品質和快速編輯的視頻，突出我們酒店的獨特之處，包括其建築、室內裝飾、設施、食品和活動。 確保影片符合我們的品牌美學並有效傳達我們的關鍵訊息。
與市場部團隊密切合作，為我們的社群媒體渠道（包括 Instagram、Facebook、微博等）規劃和創造引人入勝的影片內容。 構思並執行與我們的目標受眾產生共鳴並增強我們的線上形象的創意。
使用專業影片編輯軟體（例如Adobe Premiere Pro 或Final Cut Pro）來編輯和增強素材。 應用適當的過渡、效果、音樂和字幕來創建符合社交媒體趨勢和最佳實踐的視覺吸引力和引人注目的影片。
與行銷團隊合作執行社群媒體內容行事曆的內容，確保迷人影片的持續流動。 隨時了解當前的社群媒體趨勢，並調整您的影片風格和內容以最大限度地提高參與度。
遵守我們的品牌準則，在所有社交媒體平台上保持一致的視覺形象。 確保影片反映我們酒店的定位、價值觀和目標受眾。
與各部門（包括市場部、活動策劃和廚務團隊）合作，為社交媒體捕捉相關且及時的鏡頭。 確保滿足他們的特定需求和要求，同時保持有凝聚力的視覺敘事方法。
編制和維護社交媒體影片庫，確保輕鬆存取和檢索。 追蹤與每個影片相關的使用權利和限制，並確保遵守版權法。
職位要求
工作經驗：具至少2-3年相關經驗
知識/證書：了解Adobe Premiere、DaVinci Resolve、Final Cut Pro、Adobe After Effects、Adobe Photoshop、Adobe Illustrator等，並熟悉視音頻設備操作。
教育程度：多媒體/動態圖形設計/影片製作或相關領域學士學位
語言能力：流利英語、粵語和普通話
電腦應用：影片和照片編輯軟體、2D 動態圖形設計軟體
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
多媒體製作設計師（攝影師）Multimedia Designer (Photographer) (ID:3745BR)
Job Purpose: Specializing in photography, responsible for creating visually compelling and engaging content for our hotel's social media platforms, capturing and editing good quality images that showcase our offerings, events, amenities, and unique experiences, as well as playing a vital role in promoting our brand, increasing engagement, and attracting guests.
Key Responsibilities
Utilize photography expertise to capture good-quality images that showcase the unique aspects of our hotel, including its architecture, interiors, amenities, food, and events in a fast-paced manner. Ensure the images align with our brand's aesthetic and effectively communicate our key messages.
Collaborate closely with the marketing team to plan and create engaging visual content for our social media channels, including Instagram, Facebook, Weibo, and more. Conceptualize and execute creative ideas that resonate with our target audience and enhance our online presence.
Use professional photo editing software, such as Adobe Photoshop or Lightroom, to enhance and refine images. Adjust colors, lighting, composition, and apply appropriate filters or effects to create visually appealing content that aligns with social media trends and best practices.
Work with the marketing team to execute the content for social media content calendar, ensuring a consistent flow of captivating visuals. Stay updated on current social media trends and adapt your photography style and content to maximize engagement.
Maintain a consistent visual identity across all social media platforms by adhering to our brand guidelines. Ensure that the photography reflects our hotel's positioning, values, and target audience.
Collaborate with various departments, including marketing, events, and culinary teams, to capture relevant and timely images for social media. Ensure that their specific needs and requirements are met while maintaining a cohesive visual storytelling approach.
Organize and maintain a library of social media images, ensuring easy access and retrieval. Keep track of usage rights and restrictions associated with each image and ensure compliance with copyright laws.
Competencies and Requirements
Experience: Minimum 2-3 years of related experience
Knowledge/Certificates: Knowledge in Adobe Photoshop, Adobe Lightroom, Adobe Illustrator and etc. Familiar with photo equipment operation.
Education: Bachelor’s Degree in photo production or related field
Language Ability: Good command of English, Cantonese and Mandarin
Computer Skills: Graphic design software and photo editing software
多媒體製作設計師（攝影師）
主要職責: 專注於攝影，負責為我們酒店的社交媒體平台創建視覺上引人注目且引人入勝的內容，捕捉和編輯高品質的圖像來展示我們的產品、活動、設施和獨特的體驗，並在宣傳中發揮重要作用我們的品牌、提高參與度並吸引客人。
職位介紹
利用攝影專業知識捕捉高品質的影像，以快節奏的方式展示我們酒店的獨特之處，包括其建築、室內裝飾、設施、食物和活動。 確保圖像符合我們品牌的美學並有效傳達我們的關鍵訊息。
與市場團隊密切合作，為我們的社交媒體渠道（包括 Instagram、Facebook、微博等）規劃和創造引人入勝的視覺內容。 構思並執行與我們的目標受眾產生共鳴並增強我們的線上形象的創意。
使用專業照片編輯軟體（例如Adobe Photoshop 或Lightroom）來增強和細化影像。 調整顏色、燈光、構圖並套用適當的濾鏡或效果，以創建符合社交媒體趨勢和最佳實踐的視覺吸引力的內容。
與市場部團隊合作執行社交媒體行事曆的內容，確保一致的迷人視覺效果。 隨時了解當前社交媒體趨勢並調整您的攝影風格和內容以最大限度地提高參與度。
遵守我們的品牌準則，在所有社交媒體平台上保持一致的視覺形象。 確保攝影反映我們酒店的定位、價值觀和目標受眾。
與各部門（包括市場部、活動策劃和廚務團隊）合作，為社交媒體捕捉相關且及時的影像。 確保滿足他們的特定需求和要求，同時保持有凝聚力的視覺敘事方法。
組織和維護社交媒體圖像庫，確保輕鬆存取和檢索。 追蹤與每個圖像相關的使用權利和限制，並確保遵守版權法。
職位要求
工作經驗：具至少2-3年相關經驗
知識/證書：了解Adobe Photoshop、Adobe Lightroom、Adobe Illustrator等，並熟悉攝影器材操作。
教育程度：攝影製作或相關領域學士學位
語言能力：流利英語、粵語和普通話
電腦應用：圖形設計軟件和照片編輯軟件
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
Security Officer 保安員 30BR
Job Purpose
Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.
Key Responsibilities
Respond to disturbances and Control Room dispatches
Approach people who are engaged in prohibited activities
Take preventative actions to avoid loss, damage or accident
Report emergencies promptly to management
Direct traffic inside and outside the property
Competencies And Requirements
Experience: Previous security or surveillance experience an advantage
Education: Secondary school diploma or equivalent preferred
Language Ability: Good Cantonese and Mandarin
Computer Skills: Basic
主要職責
負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。
職位介紹
主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動
須時常保持警惕及預測所潛在的問題
須採取預防措施以避免造成任何損失、損壞或意外
及時向管理部門報告所有緊急情況
維持娛樂場內外的秩序
職位要求
工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮
教育程度：中學畢業或相等學歷為佳
語言能力：須操流利的廣東話及普通話
電腦應用：基本程度
F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)
Key Responsibilities
To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor the quality of food production and consistency on a daily basis
Create monthly and seasonal menus in cooperation with the Restaurant Manager
Develop and implement an innovative business strategy to maximize revenue and productivity
Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
Competencies and Requirements
Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences
Knowledge/Certificates: Excellent product knowledge of Italian Cuisine
Education: Secondary school diploma or equivalent
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Basic MS Office skills
F&B Stewards - 管事員 Steward (38BR)
職位介紹
清洗和存放餐具，鍋及玻璃器皿
須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等
正確地使用，處理和儲存清潔劑
掉去和處理廚房的垃圾
職位要求
工作經驗: 具一年或以上從事廚房工作者優先考慮
技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識
教育程度: 小學畢業或以上
語言能力: 良好廣東話、普通話或英語
Key Responsibilities:
Clean, wash and store crockery, pots and glassware
Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings
Use, handle and store cleaning chemicals correctly
Remove and dispose of kitchen garbage
Competencies and Requirements:
Experience: 1 year as a kitchen worker an advantage
Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage
Education: Primary school or above
Language Ability: Good Cantonese, Mandarin or English
Public Area - 公眾衛生部主任 Supervisor (229BR)
職位介紹：
協助公眾衛生部的日常營運管理
為清潔員及公眾衛生部的團隊成員分配工作，監督清潔度、進度及團隊的表現
在所有的公眾區域進行日常巡查，並在有需要時執行糾正措施
監督質量控制機制，包括健康及安全，清潔及維修，服務標準，清潔劑的使用，設備的維修及處理
為管理層準備定期報告
職位要求：
工作經驗：具最少二年於五星級酒店工作的經驗
技能 / 證書：具雲石護理及地毯清潔經驗, 懂得操作各類型清潔機器及清潔化學品優先
教育程度：中學畢業或以上; 歡迎有志投入客房部事業的大學畢業生申請
語言能力：能操流利廣東話，普通話及英語
電腦應用：懂Ms Office軟件操作
Key Responsibilities
Assist in the daily operations management of the Public Area Department
Assign jobs to Cleaners and Public Area staff and supervise and monitor cleanliness, progress and team performance
Conduct daily inspections of all public areas and execute correction action if needed
Monitor quality control mechanisms, including health and safety, cleaning and maintenance, service standards, use of cleaning chemicals, equipment maintenance and handling
Prepare regular reports for management
Competencies and Requirements
Experience: Minimum of 2 years’ experience in a large five-star hotel
Knowledge/Certificates: Knowledge of marble floor and carpet care, using chemicals and machinery operation
Education: Secondary school diploma or above, University grade is preferable
Language Ability: Fair English, Cantonese and Mandarin
Computer Skills: Basic MS Office
Assistant Project Manager (MEP) 物流項目副經理
Job Purpose:
Maintain oversight and coordinate construction, relocation and renovation activities related to MEP discipline. Support and assist to review MEP design, site inspection, and testing & commissioning.
Key Responsibilities:
Coordinate with operation team and other department user for the MEP specification and requirement.
Reviewing MEP designs, method statements and construction documentation to ensure match with Wynn standard.
Review, coordinate and manage the contractor, ensure the MEP equipment and services to fulfil operational requirement.
Supervise contractors to ensure that installation works are completed safely, timely, and in compliance with safety, quality, and environmental standards.
Inspect, verify, and coordinate testing & commissioning through to finial completion and hand over to operation team.
Competencies And Requirements:
Experience: Minimum of 7 years’ project or construction experience. (Hotel experience or similar environment an advantage)
Knowledge/Certificates: Excellent knowledge of building services discipline, technical guideline, and local government regulations.
Education: Higher Diploma or above in Building Services / Electrical / Mechanical Engineering, or equivalent.
Language Ability: Good command of English and Chinese.
Computer Skills: Proficient in MS Office, AutoCAD, MS Projects.
主要職責：
監督並協調與 MEP範疇相關的建設、搬遷和改造活動。支援和協助審視 MEP 設計、現場視察以及調試。
職位介紹：
按MEP 規範和要求，與營運團隊和其他部門用戶進行協調。
審查機電設計、方法說明和施工文件以確保符合永利澳門標準。
審查、協調和管理承包商，確保MEP 設備和服務滿足營運要求。
監督承包商確保安裝工程安全、及時並符合安全、質量和環境標準。
檢查、驗證並協調測試直至完工並移交至營運團隊。
職位要求：
工作經驗: 最少七年的建築項目或酒店工作經驗
技能 / 證書: 具建築學的專業知識和技能，熟悉建築行業、建築法規和本澳政府規章
教育程度: 具設施管理或電機或機電工程學士學位或相關程度
語言能力: 能操良好廣東話，英語及/或普通話
電腦應用: 熟悉微軟辦公(MS Office)軟件
Tea Sommelier 侍茶師 (3172BR)
Job Description:
Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets
Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas
Compile the tea list
Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions
Practice tea and food matching
Control tea expenses and research ways to generate more revenue
Accept any other duties and responsibilities assigned by the Beverage Director
Competencies And Requirements:
Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage
Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.
Education: Secondary school diploma or equivalent
Language Abilities: Fluent Cantonese and Mandarin, basic English
Computer Skills: Proficient in MS Office
主要職責：
為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉
為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作
編制茶單
須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單
須作茶與菜餚相配合的嘗試
控制茶葉消耗量及研究能增加收益的方法
須接受並履行所委派的工作
職位要求：
工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮
技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話及普通話，基本英語
電腦應用：熟悉MS Office電腦軟件操作
學廚 - 餐飲 Commis - Food & Beverage (1226BR)
主要職責 Job Purpose
須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。
Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.
職位介紹 Key Responsibilities
準備生肉，魚及蔬菜
Prepare raw meat, fish and vegetables
準備配菜
Unload deliveries into stockroom and rotate products to avoid spoilage卸載產品並運送到倉庫，以避免損壞
Coordinate with other Western kitchens to share and purchase inventory保持醬汁處於良好狀態
Clean and tidy the kitchen and cookware協助廚師長於廚房內的食物分佈
職位要求 Competencies and Requirements
工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗
Experience: Previous kitchen experience an advantage
技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術
Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage
教育程度：中學畢業或等同學歷
Education: Secondary school or equivalent
語言能力：能操良好英語
Language Abilities: Good Cantonese and English
前堂接待員 - 酒店 Service Agent - Front Office (12BR)
主要職責 Job Purpose
前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。
The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.
職位介紹 Key Responsibilities
使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人
Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.
確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準
Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.
確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人
Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.
須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議
Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.
熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等
Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.
職位要求 Competencies and Requirements
工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗
Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel
教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮
Education: Diploma or equivalent; major in Hospitality or Tourism preferred
技能 / 證書：懂處理現金交易及基本會計知識
Knowledge/Certificates: Cash handling and basic accounting
語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮
Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage
電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識
Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera
知客 Hostperson (2128BR)
職位介紹 Key Responsibilities
以親切有禮的態度接待賓客
Greet restaurant guests in a warm, welcoming and courteous manner
為賓客編配座位及介紹餐廳
Make reservations and arrange table plans
具優質客戶服務技巧，良好溝通能力，熟習電話禮儀
Customer service orientated, excellent communication and interpersonal skills, good phone etiquette
須輪班工作
Able to work on shifts and be flexible regarding work schedules according to business demand
須履行上級所委派的工作
Assist and perform duties assigned by the superiors
職位要求 Competencies and Requirements
工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗
Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant
教育程度：中學畢業或以上程度
Education: Secondary school diploma or equivalent
語言能力：操流利廣東話及普通話，略懂英語
Language Ability: Good Cantonese and Mandarin, basic English
電腦應用：懂Micros軟件操作者優先考慮
Computer Skills: Knowledge of Micros an advantage
初級調酒員 Junior Bartender (2129BR)
主要職責 Job Purpose
負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。
Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.
職位介紹 Key Responsibilities
須作好酒吧區域的款客擺設
Setup the bar for service
經常保持酒吧及所有硬件設備的清潔整齊
Clean and tidy the bar and equipment frequently
須作出倉存管理及控制每月存貨
Report stock levels and help control monthly inventory
保持菜單及飲品單的整潔
Keep menus and beverage lists in good condition
熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦
Know and understand drink lists, menu items, products and services, and upsell alternatives
職位要求 Competencies And Requirements
工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗
Experience: Minimum of 1 year related customer service experience in a hotel or restaurant
技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗
Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling
教育程度：中學畢業或以上程度
Education: Secondary school diploma or above
語言能力：能操流利廣東話及普通話、一般英文
Language Abilities: Fluent spoken Cantonese and Mandarin, fair English
電腦應用：懂Micros電腦軟件操作者優先考慮
Computer Skills: Knowledge of Micros an advantage
餐飲服務員 Food & Beverage Server (1225BR)
主要職責 Job Purpose
負責為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等；同時亦須為下一位來賓清潔桌面及重新擺放餐具。
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently. Clear and reset tables for new guests.
職位介紹 Key Responsibilities
保持餐飲區和設備的整潔
Clean and tidy the dining area and equipment
招待賓客並為他們落單，並清晰地向賓客重複一遍他們所落的菜單，以確保準確無誤
Serve guests and take their orders; repeat orders to guests for clarification
為每位賓客提供高品質的出品和服務
Deliver high quality products and services to every guest
熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦
Know and understand drink lists, menu items, products and services and upsell alternatives
職位要求 Competencies And Requirements
工作經驗：從事客戶服務工作經驗者優先考慮
Experience: Customer service experience an advantage
教育程度：中學畢業或以上程度
Education: Secondary school diploma or above
技能 / 證書：熟悉各類菜餚種類及烹調法者優先考慮，須具簡單現金處理經驗
Knowledge/Certificates: Good product knowledge of international cuisine and basic cash handling
語言能力：能操良好廣東話及普通話，一般英語
Language Ability: Good Cantonese and Mandarin. Fair English
電腦應用：懂Micros軟件操作者優先考慮
Computer Skills: Knowledge of Micros an advantage
申請方式：
請登入 https://www.wynncareersmacau.com/ 申請職位。
如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com