WYNN MACAU 永利澳門招聘

【永利酒店服務事業發展專項計劃】

永利再度與勞工事務局合作推出酒店服務事業發展專項計劃，讓一眾有志投身酒店業但缺乏工作經驗的本澳居民接受完善且專業的職業技能及知識培訓，實現專業發展路向，成就理想前程。專項計劃尚餘少量名額，把握機會立即申請！

是次計劃只招待本澳居民，www.dsal.gov.mo 或掃描二維碼報名，亦可於辦公時間星期一至五上午9 時至下午6時致電招聘熱線 8986 6222 / 8889 1188 了解詳情。

如欲了解職位詳情，請登入 wynncareersmacau.com 或電郵至 recruit@wynnmacau.com

我們誠邀有興趣加入設施部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊，實現專業發展路向，成就理想前程！

請於辦公時間星期一至五上午9時至下午6時致電招聘中心預約面試，亦可將個人簡歷發送到招聘郵箱：

永利皇宮招聘中心

• (853) 8889 1188

• jobs@wynnpalace.com

永利澳門招聘中心

• (853) 8986 6222

• recruit@wynnmacau.com

如欲了解更多職位詳情，wynncareersmacau.com

Wynn is hiring positions under Facilities. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

To make appointment, please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center

• (853) 8889 1188

• jobs@wynnpalace.com

Wynn Macau Recruitment Center

• (853) 8986 6222

• recruit@wynnmacau.com

To learn more about Facilities at Wynn, please visit: wynncareersmacau.com

保安控制室操作員 Control Room Officer (永利澳門)(ID:3426BR)

主要職責

• 監測閉路電視和相關保安系統，以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

• 為保安部收集各項資訊

• 準備及安排日常事件報告

• 協助和履行由保安控制室主任委派的工作

• 及時向管理部門報告所有緊急情況

職位要求

• 工作經驗：具娛樂場系統監察部或保安部工作經驗者優先

• 教育程度：中學畢業或以上

• 語言能力：能操寫廣東話及英語

• 電腦應用：簡單電腦操作

Job Purpose:

• Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

• Receive and dispatch messages to Security team for further operational actions

• Prepare daily reports on all activities and incidents

• Assist and perform duties assigned by the Supervisor

• Report emergencies promptly to management

Competencies and Requirements

• Experience: Experience in Surveillance or Security is an advantage

• Education: Secondary school diploma or above

• Language Ability: Good command in spoken and written Cantonese and English

• Computer Skills: Basic computer skills

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

• Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.

• Plan and devise media budget allocation.

• Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.

• Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.

• Secure Top industry awards while explore and expand presence in broader award scenes.

• Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.

• Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.

• Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.

• Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.

• Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.

• Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

• Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.

• In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.

• Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.

• Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.

• Demonstrated ability to develop and execute successful marketing strategies and campaigns.

• Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.

• Experience in organizing media fam trips and media visit trips.

• Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

• Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.

• Experience in content marketing and developing content strategies is preferred.

Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

Work Location: Wynn Macau

公關傳訊行政總監 (Req ID: 3769BR)

主要職責：

我們正在尋找一位充滿活力、經驗豐富的人才來領導我們將永利打造成一個以滲透中國大陸市場為重點的獨特目的地，負責制定和實施戰略性公共關係舉措，以提高永利的聲譽和知名度。 須擁有強大的公共關係、行銷和傳播背景，擁有豐富的中國媒體和影響力人脈和資源，以及在中國市場成功推廣和定位品牌的良好記錄

職位介紹：

• 制定並實施整體公關和傳播策略及活動，以提高品牌知名度並吸引目標客戶。

• 規劃設計媒體預算分配。

• 將永利打造成目標客戶的目的地，重點透過打造針對中國市場的引人注目的活動、內容和資訊來推廣我們的度假村和餐廳體驗。

• 擁有並能夠進一步與中國媒體、記者、影響者和行業合作夥伴建立緊密和積極的關係，以確保新聞報道和認可，其中包括與主要媒體代表建立和保持定期聯繫、宣傳故事和新聞稿，以及協調採訪和媒體報道。

• 獲得頂級行業獎項，同時探索和擴大在更廣泛的獎項領域的影響力。

• 策劃和執行媒體活動、新聞發布會、媒體考察、中國路演以及其他公關活動，以展示品牌產品。

• 監控和分析公關指標以衡量活動的有效性並做出數據驅動的決策以優化結果。

• 管理由公關專業人員和外部機構組成的團隊來執行公關活動和計劃，同時與內部團隊（包括行銷、銷售和營運）合作，以確保訊息傳遞和品牌宣傳與整體業務目標的一致性。

• 確保所有傳播材料均符合品牌標準，並有效向中國受眾傳達預期訊息。

• 在適當的情況下擔任品牌代言人，負責處理危機管理的危機溝通部分。

• 隨時了解最新的行業趨勢、市場洞察和競爭對手的活動，以發現成長和差異化的機會，並確保公司在市場中保持競爭力和相關性。

職位要求：

教育程度：市場、傳播或相關學科學士學位

工作經驗：在數碼行銷、公共關係或相關職位上擁有至少 8 年的豐富經驗，須專注於中國市場。

技能 / 證書：

• 中國媒體和影響者的豐富聯繫和資源是非常理想的，具有較強的人際交往能力，能夠進一步建立和維持與主要利益相關者、媒體、影響者和合作夥伴的關係。

• 對中國媒體格局和中國社交媒體平台（包括微信、微信視訊頻道、小紅書和微博）有深入了解者優先。

• 熟悉中國電子商務格局，包括社交商務、大眾點評和OTA。

• 對中國消費者行為、文化差異和市場趨勢有深入的了解。

• 具有製定和執行成功的行銷策略和活動的能力。

• 具有分析思維，能夠熟練使用數據和分析工具來衡量活動績效並做出數據驅動的決策。

• 具有組織媒體考察之旅和媒體參觀之旅的經驗。

• 能夠在快節奏、動態的環境中工作並同時管理多個專案。

• 強大的領導能力，能夠與跨職能團隊和外部合作夥伴有效協作。

• 有內容行銷和製定內容策略經驗者優先。

語言能力：優秀的英語和國語書面和口頭溝通能力。

工作地點：永利澳門

洗衣部服務員 - 酒店 Junior Laundry Attendant - Hotel Operations

Job Purpose

• Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

• Sort soiled linen and place into designated laundry trolleys

• Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule

• Clean and tidy all operating equipment and work areas

• Adhere to health and safety standards, emergency procedures and fire prevention regulations

• Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies And Requirements

• Experience: Minimum 1 year experience in a five-star hotel laundry

• Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

主要職責

清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備。

職位介紹

• 把弄髒的床單和衣物分類並放入指定的手推車內

• 在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標

• 保持工作設備及工作範圍的清潔衛生

• 遵守健康和安全指標，緊急程序和防火條例

• 當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

• 工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗

• 技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話及普通話

穿梭巴士服務專車款待員 Shuttle Bus - Hotel Operations

Job Purpose

• Welcome all guests who will use the shuttle bus services at the assigned stations. Maintain the shuttle bus cleanliness and provide personalized service to our guests in a friendly and efficient manne

Key Responsibilities

• Acknowledge and welcome all guests boarding and departing shuttle buses at the assigned station

• Answers guest inquiries and provide Hotel & Casino information

• Delivery of promotional leaflet, coupon and lucky draw tickets to all boarding guests (if applicable)

• Immediately report to Assistant Manager – Shuttle Bus, any items found left behind by guests on the bus

• Accept any other duties and responsibilities as when assigned by the Assistant Manager – Shuttle Bus

Competencies And Requirements

• Experience: Customer service experience will be considered

• Knowledge/Certificates: Ability to organize and handle large group of people

• Education: Secondary school or equivalent

• Language Ability: Ability to speak Cantonese and Mandarin, English is a plus

主要職責

• 須負責在各穿梭巴士車站接送賓客到酒店，並確保巴士保持清潔乾淨，以友善及有效的服務態度令賓客感到滿意。

職位介紹

• 在指定的車站認別及歡迎所有賓客上落穿梭巴士

• 回應賓客的詢問及提供酒店及娛樂場的資訊

• 派發宣傳刊物，優惠券及抽獎券給所有的賓客（如適用）

• 須即時向穿梭巴士服務副經理報告在巴士上發現的失物

• 須履行穿梭巴士服務副經理所委派的工作

職位要求

• 工作經驗：具客戶服務工作經驗者為佳

• 技能 / 證書：具懂得控制人群技巧者為佳

• 教育程度：中學畢業或同等學歷

• 語言能力：操流利廣東話及普通話；懂英語者優先考慮

平面美術及創意設計經理 Manager - Graphic Art & Creative Design (ID:2874BR)

Job Purpose: Manage and cultivate design team to create world-class visual creative with aesthetics in China and visually appealing on China social media and below the line materials.

Key Responsibilities

• Translate the needs of business, brand, China market and user requirements into highly polished and business-centric designs, including visual creative, print materials, product packaging and social media creative.

• A strong commitment to creating world-class visual creative with impeccable design aesthetics in China, attention to details and the ability to visually engage audiences in China market. Oversee all visual creatives and promptly address and solve all problems according to market responses.

• Strong communication skill with internal and external to obtain and deliver their creative briefs. Demonstrated adaptability in evolving project scopes, adjusting strategies and creative approaches to meet changing project demands in China market.

• Manage and supervise the design team and external agencies, provide art direction and mentorship to designers on Chinese aesthetics in different industries, Chinese aesthetics on typography and colour schemes, China design trends, language of use, copywriting skills and techniques on visual adaptations in China social.

• Navigate design concept presentation, design production, and post-production processes with relevant business units, ensuring stakeholders’ feedbacks are incorporated. A self-learner to understand the rationale of each feedbacks for continuous design enhancements.

• Maintain consistent brand positions for all visual communications across above the line and below the line channels, while proactively evolving the design at all times.

• Experience in photography, image selection from multiple stock libraries, able to create highly polished illustration on creative visual within short notice.

• Strong presentation skills, convert the design language to verbal language in a presentation format to different stakeholders.

• A change-maker who loves to innovate and think up new and better ideas. Bring forward-thinking design concepts to the team under a highly competitive China market for the company’s success

• Result oriented, time and cost sensitive. Manage multiple projects with designers, agencies and suppliers on a tight schedule and meet deadlines and budget in a fast-paced environment.

• Strong network in creative agencies, production houses, printers and suppliers in China.

• Familiar with next generation AI design technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) for effective and efficient visual creative creation.

• Able to work (home) over weekends and public holidays due to the dynamic business and social media instant nature.

Competencies and Requirements

• Experience: 8 years' experience working in a creative agency or design studio in China with 3 years under managerial level. Preferably with a digital agency background. Knowledge of video editing and motion graphics would be an advantage

• Education: Bachelor’s Degree in Graphic Design or related fields

• Language Ability: Fluent in written and spoken English and Mandarin are required. Cantonese is a plus

• Computer Skills: Proficiency in Adobe Creative Cloud applications: Photoshop, Illustrator, InDesign and Light Room or similar editing software; Capability in Premiere Pro, After Effects, Audition, consumer photo and video editing mobile app an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作經理 Manager – Multimedia (ID:1058BR)

Job Purpose: Specializing in high production videography, event videography, social media creative storytelling, TV programme and TV commercial. A crucial role in creating captivating video content for our hotel's marketing initiatives. To be contributed to enhancing our brand presence, engaging our target audience, and promoting our offerings and events.

Key Responsibilities

• Brain-storm creative idea, script writing / storyboard writing in English and Chinese

• Utilize advanced videography skills to create high-quality and visually appealing videos for mega events, including world-class conferences, and marketing promotional activities. Ensure videos meet the brand standards and objectives.

• Capture key moments and highlights of various hotel events, showcasing the ambiance, experiences, and services offered. Use creative storytelling techniques to engage viewers and generate interest in future events.

• Develop innovative and attention-grabbing video content for social media platforms (e.g., Instagram, Facebook, Weibo, and more), outdoor TVC, commercial broadcast video. Craft compelling narratives that align with our brand and resonate with our target audience.

• Manage and lead a team of videographers, providing guidance, mentorship, and feedback. Coordinate and delegate tasks effectively to ensure the successful execution of video projects.

• Collaborate with the marketing team to develop a comprehensive video content strategy that aligns with the hotel's marketing goals. Identify opportunities to leverage video content across different social media channels and events.

• Provide creative direction and input throughout the video production process, from pre-production to post-production. Collaborate with internal teams, including marketing, events, and design, to ensure videos effectively convey the hotel's unique value proposition.

• Supervise the entire video production process, including budgeting, scheduling, and resource allocation. Ensure projects are delivered on time, within budget, and meet the desired quality standards. Coordinate and collaborate with external vendors, agencies, experience and connection with talent agency an advantage, and freelancers as needed.

• Strong fashion sense and able to provide good aesthetic judgement on wardrobe and styling of actor

• A change-maker who loves to innovate and think up new storyboards. Bring forward-thinking video concepts to the team under a highly competitive China market to create social buzz.

• Time and cost sensitive. Manage multiple projects with internal members and external agencies on a tight schedule and meet deadlines and budget in a fast-paced environment.

• Strong network in creative agencies, production houses, printers and suppliers in China.

• Stay updated with the latest videography techniques, equipment, and industry trends, especially video trends in China and worldwide. Evaluate and recommend new technologies, software, and equipment to improve production quality and efficiency.

• Familiar with next generation AI technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) to increase effectiveness and efficiency.

Competencies and Requirements

• Experience: Over 5 years of related experience

• Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation

• Education: Bachelor’s Degree in film/video production or Multimedia or Motion Graphic Design or related field

• Language Ability: Fluent in English, Cantonese and Mandarin

• Computer Skills: Proficient in video editing, 2D & 3D motion graphic design software

• Other Requirement: Able to operate the camera and lighting equipment

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

• To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget

• Monitor the quality of food production and consistency on a daily basis

• Create monthly and seasonal menus in cooperation with the Restaurant Manager

• Develop and implement an innovative business strategy to maximize revenue and productivity

• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

• Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences

• Knowledge/Certificates: Excellent product knowledge of Italian Cuisine

• Education: Secondary school diploma or equivalent

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Assistant Project Manager (MEP) 物流項目副經理

Job Purpose:

Maintain oversight and coordinate construction, relocation and renovation activities related to MEP discipline. Support and assist to review MEP design, site inspection, and testing & commissioning.

Key Responsibilities:

• Coordinate with operation team and other department user for the MEP specification and requirement.

• Reviewing MEP designs, method statements and construction documentation to ensure match with Wynn standard.

• Review, coordinate and manage the contractor, ensure the MEP equipment and services to fulfil operational requirement.

• Supervise contractors to ensure that installation works are completed safely, timely, and in compliance with safety, quality, and environmental standards.

• Inspect, verify, and coordinate testing & commissioning through to finial completion and hand over to operation team.

Competencies And Requirements:

• Experience: Minimum of 7 years’ project or construction experience. (Hotel experience or similar environment an advantage)

• Knowledge/Certificates: Excellent knowledge of building services discipline, technical guideline, and local government regulations.

• Education: Higher Diploma or above in Building Services / Electrical / Mechanical Engineering, or equivalent.

• Language Ability: Good command of English and Chinese.

• Computer Skills: Proficient in MS Office, AutoCAD, MS Projects.

主要職責：

監督並協調與 MEP範疇相關的建設、搬遷和改造活動。支援和協助審視 MEP 設計、現場視察以及調試。

職位介紹：

• 按MEP 規範和要求，與營運團隊和其他部門用戶進行協調。

• 審查機電設計、方法說明和施工文件以確保符合永利澳門標準。

• 審查、協調和管理承包商，確保MEP 設備和服務滿足營運要求。

• 監督承包商確保安裝工程安全、及時並符合安全、質量和環境標準。

• 檢查、驗證並協調測試直至完工並移交至營運團隊。

職位要求：

• 工作經驗: 最少七年的建築項目或酒店工作經驗

• 技能 / 證書: 具建築學的專業知識和技能，熟悉建築行業、建築法規和本澳政府規章

• 教育程度: 具設施管理或電機或機電工程學士學位或相關程度

• 語言能力: 能操良好廣東話，英語及/或普通話

• 電腦應用: 熟悉微軟辦公(MS Office)軟件

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

餐飲服務員 Food & Beverage Server (1225BR)

主要職責 Job Purpose

• 負責為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等；同時亦須為下一位來賓清潔桌面及重新擺放餐具。

  Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently. Clear and reset tables for new guests.

職位介紹 Key Responsibilities

• 保持餐飲區和設備的整潔

  Clean and tidy the dining area and equipment

• 招待賓客並為他們落單，並清晰地向賓客重複一遍他們所落的菜單，以確保準確無誤

  Serve guests and take their orders; repeat orders to guests for clarification

• 為每位賓客提供高品質的出品和服務

  Deliver high quality products and services to every guest

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：從事客戶服務工作經驗者優先考慮

  Experience: Customer service experience an advantage

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 技能 / 證書：熟悉各類菜餚種類及烹調法者優先考慮，須具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of international cuisine and basic cash handling

• 語言能力：能操良好廣東話及普通話，一般英語

  Language Ability: Good Cantonese and Mandarin. Fair English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

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現招聘以下職位：

大宗物業 • 項目策劃經理/主任

工作職責：

• 為客戶量身定制營銷方案，撰寫物業銷售策劃建議書；

• 促成大宗物業交易（大額舖位、酒店公寓、商場項目、地皮等），包括準備相關的交易文件及處理所有行政手續；

• 提供可行的銷售策略，熟悉新媒體推廣的方法；

• 負責市場數據搜集及分析，定期提供相關產品的數據分析報告；

• 制定大型銷售活動方案並落實執行，及時與媒體對接，發佈活動宣傳；

• 與客戶保持長期良好的關係，了解客戶的需求；

職位要求：

• 至少5年相關工作經驗；

• 熟悉澳門、香港及中國內地房地產市場的政策法例；

• 具有房地產策劃行銷、渠道等相關專業知識者優先考慮；

• 具良好的廣東話及普通話溝通能力；

• 具獨立處事能力、策劃能力、溝通能力，能在壓力下工作，勇於接受挑戰；

分行經理

工作職責：

• 整理及提出可行的銷售策略

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極發掘新的客戶

• 統籌及參與公司的推廣活動

• 管理帶領的團隊成員

職位要求：

• 高中畢業或以上學歷

• 具兩年或以上房地產行業管理經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

*特設豐厚加盟獎金，歡迎團隊加盟

客戶經理

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 具一年或以上房地產工作經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

高級物業顧問

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 具一年或以上房地產工作經驗

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

物業顧問

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 收集樓盤資料

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 與客戶保持良好的關係

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

市場推廣員

工作職責：

• 接待客戶的來訪、接聽電話

• 收集及整理樓盤資料

• 積極尋找新的客戶

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 無需任何經驗

• 具良好的表達能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

新媒體市場推廣專員

工作職責：

• 運用 Facbook、小紅書、抖音等宣傳公司項目

• 拍攝銷售項目相關的短片用於線上推廣

• 積極開發各類型的潛在客戶

職位要求：

• 大學畢業或以上學歷

• 具良好的溝通能力

• 性格外向富有想象力

• 善於與人溝通、積極主動、處事認真、具有責任心

駐場客戶服務員

工作職責：

• 接待客戶的來訪、來電，為客戶提供專業的服務

• 帶領客戶看房，為客戶介紹房屋相關情況

• 協助客人完成交易手續

• 參與公司的推廣活動

職位要求：

• 高中畢業或以上學歷

• 需要持有澳門房地產經紀准照

• 具良好的溝通能力、積極主動、有責任心

• 具良好粵語及普通話溝通能力

秘書

工作職責：

• 協助制定公司戰略規劃、年度經營計劃及各階段工作目標，起草公司各階段工作總結

• 協助董事準備演講及會議資料

• 協助董事做好公司日常管理的協調工作，並跟進各部門工作的落實情況

• 負責董事日常工作中各項指示的傳達和文件起負責總裁的日常行程安排

• 負責合作伙伴來訪的接待、商務隨行

• 協助進行市場訊息收集、分析和研究工作，市場開拓及項目洽談、商務拜訪等

• 協助董事日常行程安排

職位要求 ：

• 大學畢業或以上學歷

• 有一年以上秘書或助理工作經驗

• 具備良好的溝通能力、應變能力、獨立處事能力，具有責任感

• 精通粵語、普通話、英語，具備良好中英文書寫能力

• 有兩地車牌優先考慮

統籌主任

工作職責：

• 協助制定公司戰略規劃、年度經營計劃及各階段工作目標，起草公司各階段工作總結

• 策劃相關會議及準備會議資料

• 協助董事做好公司日常管理的協調工作，並跟進各部門工作的落實情況

• 負責董事日常工作中各項指示的傳達和文件起草

• 負責合作伙伴來訪的接待、商務隨行

• 協助進行市場訊息收集、分析和研究工作，市場開拓及項目洽談、商務拜訪等

職位要求：

• 大學畢業或以上學歷

• 有兩年以上策劃或市場分析工作經驗

• 具備良好的溝通能力、應變能力、獨立處事能力，具有責任感

• 精通粵語、普通話、英語，具備良好中英文書寫能力

• 經驗較淺者可考慮為助理統籌主任

• 有兩地車牌優先考慮

統籌助理

工作職責：

• 協助制定公司銷售策略

• 策劃相關銷售活動

• 策劃相關會議及準備會議資料

• 協助董事做好公司日常管理的協調工作，並跟進各部門工作的落實情況

• 負責董事日常工作中各項指示的傳達和文件起草

• 負責合作夥伴來訪的接待、商務隨行

• 協助進行市場訊息收集、分析和研究工作，市場開拓及項目洽談、商務拜訪等

職位要求：

• 大學畢業或以上學歷

• 有策劃或市場分析工作經驗優先考慮

• 具備良好的溝通能力、應變能力、獨立處事能力，具有責任感

• 精通粵語、普通話、英語、具備良好中英文書寫能力

• 有車牌優先考慮

行政文員

工作職責：

• 處理公司一般日常行政事務

• 接聽電話及處理內部聯絡事務

• 文件整理及歸檔

• 處理上級安排的工作

職位要求：

• 高中畢業或以上學歷，主修會計或財務專業優先

• 具行政工作經驗優先考慮

• 熟悉 Microsoft Office 軟件操作

• 善於與人溝通、積極主動、處事認真、具有責任心

多媒體設計師

工作職責：

• 負責各類影片、短視頻及宣傳片的拍攝工作

• 負責所有影片的後期製作和剪接

• 熟練使用各類型的拍攝設備和製作軟件（包括: Adobe、Premiere、Affect Effect、Photoshop、Illustrator）

• 提供熱門及具創意的拍攝建議和新興的拍攝手法

職位要求：

• 大學畢業或以上學歷

• 具一年或以上相關工作經驗

• 具有創意，了解影片最新的潮流

• 具良好的溝通能力，性格外向富有想象力

• 善於與人溝通、積極主動、處事認真、具有責任心工作職責負責各類影片、短視頻及宣傳片的拍攝工作

兼職拍攝剪接師（時薪60起/小時）

工作內容：

• 需要拍照及拍攝短片

• 影片剪接及負責後期製作

要求：

• 熟悉拍攝剪輯軟件（如剪影、PR、AE等）

公司福利：

本公司提供完善的福利和各種員工獎賞：年假 12 - 20 日、病假 12 日、醫療津貼、優厚傭金、季度花紅、進修津貼、員工置業免傭計劃、旅行獎勵、各類達標獎金、員工活動、專業培訓、良好的晉升機會。

申請方式：

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