Admin 行政

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Fidelidade Macau 忠誠保險澳門招聘

忠誠保險 macau jobscall.me recruitment ad 澳門招聘-01.jpg
 

忠誠保險(Fidelidade – Companhia de Seguros, S.A.)是歐洲歷史最悠久的保險公司之一。忠誠保險是由 Fidelidade-Mundial 及 Império-Bonança 兩間保險公司合併而成,其公司起源於1808年。

忠誠保險自1999年起在澳門特別行政區開始發展人壽保險(包括私人退休基金)及非人壽保險業務。在澳門,忠誠保險積極為客戶提供最多元化的保險服務及為個人及企業客戶提供最佳的保障方案。

Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.

In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.

Know more about us 了解更多: https://www.fidelidade.com.mo/

職位空缺 OPEN POSITIONS

再保險部 - 經理 / 助理經理 Reinsurance Department - Manager/Assistant Manager

Ref. no.: FM.04.092026

職位內容 Responsibilities

  • 管理及執行再保險政策及框架

  • 為上級提供合約再保險續保、系統更新和日常運營方面的技術支援

  • 確保合約再保險計劃順利續保,以保障現有業務並符合公司標準

  • 提供及時且準確的統計報告/數據,供管理層審核合約和臨時再保險的執行情況

  • 編制定期再保險合約相關的報表

  • 監控風險敞口,包括火災累積風險和承保限額檢查

  • 協助審核最新的風險概況、天災數據、重大損失狀況彙總及其他承保資料組合

  • 協助識別系統需求,編寫用戶需求說明書,與IT部門跟進並確保系統中生成的所有再保險交易報告均準確且按時完成

  • 維護與再保險公司及分保人的業務合作關係

  • Management and implementation of Reinsurance Policy and Framework

  • Technical support to superiors on treaty renewal, system updates and daily operations

  • Ensure a smooth renewal of treaty reinsurance programs to enable the protection of existing business and alignment of the Company’s standard

  • Provide timely and accurate statistical reports/data for management’s review on treaty and facultative results

  • Prepare the regular reinsurance treaty related bordereaux

  • Monitor the exposure including fire accumulation and underwriting limit checking

  • To assist in reviewing the update risk profiles, catastrophe data, major loss status summary and other underwriting information package

  • To assist in identifying system needs, prepare user requirement, follow up with IT and ensure all R/I transactions report generated in system are correct and meet timeline

  • Managing business relationships with reinsurers and cedents

職位要求 Requirements

  • 工商管理相關學士學位

  • 具備 5 年保險領域的工作經驗

  • 具備再保險知識者優先

  • 持有保險或相關專業文憑

  • 持有ANZIIF/ACII或同等認可的保險專業資格者優先

  • 良好的中英文書寫和溝通能力

  • 具備數據分析與解讀能力

  • 具備紮實的再保險經驗

  • Degree in Business related studies

  • 5 years’ working experience in the field of insurance

  • Preferable to have reinsurance knowledge

  • Diploma holder in insurance and any related discipline

  • Recognized insurance qualification ANZIIF / ACII or equivalent preferred

  • Good in spoken and written English and Chinese

  • Data analysis and interpretation

  • Experience in reinsurance field with solid background

精算部 - 高級精算師 Actuarial Department - Senior Actuarial Manager

Ref. no.: FM.03.092026

職位內容Responsibilities

監督整個產品和精算功能,工作重點如下:

  • 編製精算估值報告

  • 具備 IFRS 17/償債能力規劃(香港風險為本資本制度,償付能力 II)的經驗制定和實施公司政策和程序

  • 擁有產品、定價和準備金方面的經驗

  • 預測金融趨勢並分析相關風險

  • 持續關注和分析保險業的發展趨勢

  • 為產品審批委員會和高級管理層提供戰略性的精算建議

  • 制定並實施公司政策和程序

  • 確保精算工作符合監管要求和法規

  • 帶領公司精算團隊並提供指導和培訓

  • 監督、制定和批准定價模型、費率建議和產品獲利能力分析

Oversee the whole product and actuarial functions with the following focus:

  • Preparation of actuarial valuation reports

  • Experience in IFRS 17/Solvency Regime (HKRBC, Solvency II)

  • Experience in Product, Pricing and Reserving

  • Prepare financial forecasts and analyze financial risks

  • Monitor and analyze trends in the insurance sector

  • Provide strategic actuarial advice to the product approval committee and senior management

  • Develop and implement company policies and procedures

  • Ensure compliance with all regulatory requirements

  • Lead the actuarial team and provide guidance and training

  • Oversee, develop, and approve pricing models, rate recommendations, and product profitability analysis

職位要求Job Requirements

  • 5年以上的人壽保險精算從業經驗,以及至少3年以上擔任高級精算職位

  • 擁有以下專業精算資格:英國精算師 (FIA)、澳大利亞精算師 (FIAA)、北美精算師 (FSA) 或其他與上述專業精算組織相當及被澳門金融管理局所認可之資格

  • 在產品開發方面擁有豐富的經驗

  • 具有償付能力第二代(歐洲)框架下的工作經驗

  • 大學畢業或更高學歷,主修數學、精算學或統計學專業等相關範疇

  • 具備英文及澳門特別行政區任一種正式語文(葡文或中文) 書寫和口語能力

  • 5 + years of experience in life actuarial and at least 3 years of professional experience as a senior actuary

  • Fellow of the Institute and Faculty of Actuaries, United Kingdom (FIA); or Fellow of the Institute of Actuaries of Australia (FIAA); or Fellow of the Society of Actuaries, United States of America (FSA), or a qualification that may be accepted by the AMCM if it is comparable to those previously mentioned

  • Solid experience in product development

  • Experience of working within the scope of the Solvency II Regime (European Framework)

  • Higher education in Mathematics, Actuarial Science or Statistics

  • Ability to communicate in English and at least one of the official languages (Portuguese or Chinese) (written and spoken)

人力資源及總務部 - 公司司機 Human Resources & General Affairs – Driver

Ref. no.: FM.02.092026

職位內容 Responsibilities

  • 接載公司管理人員,配合管理人員用車需要

  • 保持車輛整潔和得體,並負責日常維修保養

  • 確保管理人員及乘客在接載期間的安全

  • 規劃高效率路線,避免延誤,準時到達。根據行程變更或交通狀況調整路線

  • 負責派送文件及外勤工作

  • 完成上級安排的其他工作

  • Provide driving services for company executives as required

  • Keep the vehicle clean and presentable at all times, and handle routine maintenance

  • Ensure the security of the executives and passengers during transportation

  • Plan the best routes to avoid delays and arrive on time. Adjust routes according to schedule changes or traffic status

  • Handle document delivery and outdoor tasks

  • Perform any other duties assigned by superiors

職位要求 Job Requirements

  • 中學程度

  • 誠實有禮、守時勤奮和有責任感

  • 良好中英文溝通能力

  • 具良好駕駛記錄

  • 具5年或以上司機工作經驗,有接載老闆經驗者為佳

  • 持澳門居民身份證,本澳私家車、電單車駕駛執照及國內駕駛執照,三年以上駕駛經驗

  • Secondary school education or equivalent

  • Honest, polite, punctual, hardworking and highly responsible

  • Good communication skills in both Chinese and English

  • Clean driving record with no major traffic violations

  • At least 5 years of professional driving experience; experience in driving company owners is preferred

  • Macau Permanent Resident ID holder, with valid Macau driving licenses (light vehicle & motorcycles) and a Mainland China driving license; minimum 3 years of driving experience required

商務部 - 經理 Commercial Department - Manager

Ref. no.: FM.03.082026

職位內容 Responsibilities

  • 監控及管理商務部日常運作, 主要負責發展保險經紀及商業客戶

  • 部署和執行公司業務增長戰略

  • 與客戶經紀人建立並保持良好的關係

  • 尋找不同的業務發展渠道和機會

  • 分析不同銷售報告來到衡量目標實現情況

  • 分析數據並創建報告以確定業務增長領域

  • 激勵團隊成員共同完成銷售目標

  • Oversee daily operations of the Commercial departments, focusing in corporate and broker channels

  • Deploy and execute company strategies

  • Develop and maintain strong relationships with clients and brokers

  • Identify opportunities for new business development

  • Review performance and sales reports to measure productivity and goal achievement

  • Analyze data and create reports to identify areas of business growth

  • Motivate team members to collectively achieve business objectives

職位要求 Job Requirements

  • 工商管理,金融學相關學士學位

  • 必須擁有最少 4 年管理及保險銷售經驗

  • 有良好溝通和演講技巧

  • 解決問題的能力強

  • 有能力於壓力下工作

  • 精通英語,普通話及粵語

  • ACII ,ANZIIF或其他保險專業資格者優先

  • 澳門居民優先

  • Degree holder in Business Administration or related disciplines

  • Minimum of 4 years’ track record in insurance sales and management skills

  • Excellent in negotiation, presentation, and communication skills

  • Strong problem-solving abilities

  • Ability to work under pressure

  • Proficiency in English and Chinese (Cantonese and Putonghua)

  • Professional qualifications such as ACII or ANZIF is an advantage

  • Macau ID holder preferred

投資總監 Chief Investment Officer

Ref. no.: FM.02.082026

職位內容 Responsibilities

  • 制定並執行公司整體投資策略,確保投資方向與保險負債特性、風險偏好聲明及資本充足要求相一致,並符合公司長期發展目標

  • 全面管理公司投資組合,涵蓋固定收益、上市股票、私募債權、基金、結構性產品及不動產相關投資,對投資表現負最終責任

  • 主導資產負債管理(ALM),統籌資產久期、收益目標及流動性安排,支持分紅、儲蓄及萬用壽險產品的收益承諾

  • 建立並持續完善投資治理框架、投資政策聲明及風險限額體系,確保符合澳門金融管理局及集團的監管與合規要求

  • 管理投資相關的監管資本計提(HKRBC/償付能力框架),在風險可控前提下優化資本效率與風險調整後回報

  • 甄選、委任及監督外部基金管理人、託管行及投資顧問,定期評估其表現、費用合理性與風險控制

  • 主導投資項目的盡職調查與交易結構設計,包括歐洲私募債權、結構性融資、基金專戶及保費融資相關資產

  • 與精算、財務及風險管理部門緊密協作,支持IFRS 9/IFRS 17下的投資估值、會計分類及財務報告

  • 定期向管理委員會、董事會及集團投資委員會匯報投資表現、風險狀況與市場展望

  • 評估創新型投資機會(包括私募信用策略、數字資產產品等),推動投資端與產品端的策略協同

  • Develop and execute the company's overall investment strategy, ensuring alignment with the liability profile, risk appetite statement and capital adequacy requirements in support of long-term corporate objectives

  • Manage the company's investment portfolio across fixed income, listed equities, private debt, funds, structured products and real-estate-related investments, with ultimate accountability for investment performance

  • Lead asset-liability management (ALM), coordinating asset duration, yield targets and liquidity planning to support the crediting commitments of participating, savings and universal life products

  • Establish and continuously enhance the investment governance framework, investment policy statement and risk limit system, ensuring compliance with AMCM and group regulatory requirements

  • Manage investment-related regulatory capital charges (HKRBC/solvency framework), optimizing capital efficiency and risk-adjusted returns within a controlled risk envelope

  • Select, appoint and oversee external fund managers, custodians and investment advisors, reviewing their performance, fee reasonableness and risk controls on a regular basis

  • Lead due diligence and transaction structuring for cross-border investments, including European private debt, structured finance, managed accounts and premium-financing-related assets

  • Work closely with actuarial, finance and risk management teams to support investment valuation, accounting classification and financial reporting under IFRS 9/IFRS 17

  • Report regularly to the Executive Committee, the Board and the group investment committee on investment performance, risk profile and market outlook

  • Evaluate innovative investment opportunities (including alternative credit strategies and digital-asset-linked products), driving strategic synergy between the investment and product functions

職位要求 Requirements

  • 大學畢業或以上,主修金融、經濟、統計或相關範疇;持有CFA、FRM等專業資格優先

  • 七年以上資產管理、保險投資或跨境投資相關經驗,其中至少五年擔任投資管理或團隊負責人職位,並有良好的業績記錄

  • 熟悉保險資金運用邏輯及資本管理框架(HKRBC/償付能力II),具監管資本計提及風險偏好聲明制定經驗優先

  • 具備跨資產類別的實操經驗,包括固定收益、私募債權、結構性產品及基金投資,過往在國際大型基金公司或保險資產管理公司工作經驗優先

  • 熟悉跨境投資架構與合規要求,具香港證監會持牌業務、愛爾蘭/盧森堡基金結構經驗者優先

  • 具歐洲市場投資或盡職調查經驗優先;熟悉葡萄牙/歐洲保險集團運作者尤佳

  • 出色的財務建模、估值及投資分析能力,能獨立完成交易結構設計與敏感性分析

  • 具有優秀的溝通匯報能力,能向董事會及集團層面清晰呈報投資策略、組合表現與風險狀況

  • 流利的英語和中文書寫及溝通能力;懂粵語,普通話優先考慮

  • 持有澳門居民身份證或香港居民身份優先

  • Degree holder or above in Finance, Economics, Mathematics or related disciplines; CFA, FRM or equivalent professional qualifications preferred

  • 7+ years of experience in asset management, insurance investment or cross-border investment, with at least 5 years in an investment management or team leader capacity and a proven track record

  • Solid understanding of insurance capital deployment and capital management frameworks (HKRBC/Solvency II); experience in regulatory capital charges and risk appetite statement development preferred

  • Hands-on experience across asset classes, including fixed income, private debt, structured products and fund investments;experience in global asset managers or insurance asset managers preferred

  • Familiar with cross-border investment structures and compliance requirements; experience with Hong Kong SFC-licensed businesses and Irish/Luxembourg fund structures preferred

  • European market investment or due diligence experience preferred; familiarity with Portuguese/European insurance group operations a strong plus

  • Outstanding financial modelling, valuation and investment analysis skills, with the ability to independently design transaction structures and run sensitivity analyses

  • Excellent communication and reporting skills, with the ability to clearly present investment strategy, portfolio performance and risk profile to the Board and group level

  • Proficiency in written and spoken English and Chinese; knowledge of Cantonese and Mandarin would be preferable

  • Macau ID or Hong Kong residency preferred

商務部 - 助理總經理 / 副總經理 Commercial Department - Assistant General Manager / Deputy General Manager

Ref. no.: FM.01.082026

職位內容Responsibilities

  • 監控及管理商務部和銀行保險部門的日常運作

  • 部署和執行業務增長戰略

  • 與客戶、銀行代理和經紀人建立並保持良好的關係

  • 尋找不同的業務發展渠道和機會

  • 分析不同銷售報告來到衡量目標實現情況

  • 激勵團隊成員共同完成銷售目標

  • Oversee daily operations of the Commercial and Bancassurance departments

  • Deploy and execute company strategies

  • Develop and maintain strong relationships with clients, banks, agents, and brokers

  • Identify opportunities for new business development

  • Review performance and sales reports to measure productivity and goal achievement

  • Motivate team members to collectively achieve business objectives

職位要求Requirements

  • 工商管理,金融學相關學士學位

  • 必須擁有最少 10 年管理及保險銷售經驗

  • 具有最少 5 年管理經驗

  • 擁有豐富銷售管理,渠道開發,直銷和戰略設計方面經驗

  • 有良好溝通和演講技巧

  • 解決問題的能力強

  • 在能力於壓力下工作

  • 精通英語,普通話及粵語

  • FLMI或AAII其他保險專業資格者優先

  • 澳門居民優先

  • Degree holder in Business Administration or related disciplines

  • Minimum of 10 years’ track record in insurance sales and management skills

  • Minimum of 5 years’ working experience in senior role

  • Solid experience in sales management, channel development, direct selling, and strategy design

  • Excellent in negotiation, presentation, and communication skills

  • Strong problem-solving abilities

  • Ability to work under pressure

  • Proficiency in English and Chinese (Cantonese and Putonghua)

  • Professional qualifications such as FLMI and AAII is an advantage

  • Macau ID holder preferred

商務部 - 助理主任 / 主任 Commercial Department - Assistant Officer / Officer

Ref. no.: FM.03.072026

職位內容 Responsibilities

  • 負責處理商務部的日常工作

  • 與客戶合作夥伴建立並保持良好的關係

  • 推廣保險產品推動銷售

  • 為客戶合作夥伴提供優質和專業的客戶服務

  • 及時回應客戶合作夥伴查詢

  • 與內部保持緊密合作,確保提供優秀的服務

  • Support the daily operations of the Commercial department

  • Build and develop relationship with clients, intermediaries and partners

  • Promote insurance products to drive sales

  • Deliver quality and professional customer service

  • Respond to client enquiries in a timely manner

  • Liaise and work closely with back office to ensure excellence in service delivery 

職位要求 Requirements

  • 大學畢業或以上,主修財務、金融或相關範疇

  • 具銀行保險產品銷售經驗優先

  • 良好中英文書寫及溝通能力 (懂普通話優先)

  • 良好人際交往及演示技巧

  • 需性格開朗,主動及處事以客為尊

  • 善於與團隊建立良好的合作關係並能於壓力下工作

  • University graduate or above in business, finance, or related disciplines

  • Experience in insurance sales and relationship management preferred

  • Good command of spoken and written English and Chinese (Putonghua speaking preferred)

  • Strong interpersonal and presentation skills

  • Outgoing, self-motivated and client oriented

  • Able to work in a team and under pressure

管理委員會 - 執行董事 Executive Committee - Executive Director

Ref. no.: FM.02.062026

職位內容Responsibilities

  • 制定和實施促進公司使命的策略

  • 為達成公司既定的目標和目的制定全面的商業計劃,參與公司發展策略的制定,確保公司履行當中的信託責任,並以投資者和員工的最佳利益為行動準則

  • 向核下的管理部門提供指導和輔助以建立高效的領導團隊

  • 確保公司的日常營運和長期策略計劃符合既定政策,遵循道德規範和法律要求

  • 對公司投資計劃進行指導和監督

  • 建立並維持與股東、合作夥伴及外部政府機構之間的信任關係

  • 以提升公司形象為目標,擔任公司的公開演講和公共關係代表

  • 針對管理報告進行分析,並落實能夠提升公司財務及非財務狀況的相關措施

  • Develop and implement strategies aiming to promote the organization’s mission

  • Create complete business plans for the attainment of goals and objectives, participating with is vision for the key strategic plans, ensuring the company fulfills its fiduciary duty, acting in the best interests of its investors and employees

  • Build an effective team of leaders by providing guidance and coaching to department managers

  • Ensure adherence of the company’s daily activities and long-term plans to established policies, legal guidelines respecting ethical standards

  • Direct and oversee investments

  • Forge and maintain trust with shareholders, partners and external authorities

  • Act as the public speaker and public relations representative of the company in ways that strengthen its profile

  • Analyze management reports and decide on measures that add value to the company's financial and non-financial situation

職位要求Requirements

  • 大學畢業或以上,主修數學、精算學、金融或相關範疇

  • 擁有至少八到十年的管理經驗,並在執行董事或類似職位上有良好的業績記錄

  • 擁有十五年以上的精算、風險管理和財務管理經驗優先

  • 擁有多樣化的技術工作經驗及涵蓋多個領域,包括:保險產品的定價和風險評估、精算估值和報告、資產和負債管理、企業風險管理、風險評估和控制、資本管理(HKRBC/償付能力 II)、風險偏好聲明的制定、國際財務報告準則和投資組合管理

  • 具有制定策略和計劃的經驗

  • 對公司財務狀況及績效評估標準具備深入的理解

  • 對公司的治理原則和最佳管理方法有全面的認識

  • 較強的分析能力和解決問題的能力

  • 具有優秀的組織和領導能力

  • 流利的英語和葡萄牙語書寫和溝通能力;懂中文優先考慮

  • 具有較強的技術性和項目管理技巧

  • 出色的溝通和公開演講技巧

  • 持有澳門居民身份證優先

  • Higher degree in Mathematics, Actuarial Science, Finance or any other relevant fields

  • Minimum 8-10 years’ managerial experience and proven track record as Executive Director or similar roles

  • 15+ years in actuarial, risk and financial management will be preferable

  • Diversified technical work experience covering a wide range of area including pricing and risk assessment of insurance products, actuarial valuation and reporting, asset and liability management, enterprise risk management, risk assessment and control, capital management (HKRBC/Solvency II), development of risk appetite statement, IFRS and investment portfolio management

  • Experience in developing strategies and plans

  • Strong understanding of corporate finance and measures of performance

  • In depth knowledge of corporate governance principles and managerial best practices

  • Strong analytical abilities and problem-solving skills

  • Outstanding organization and leadership abilities

  • Proficiency in written and spoken and written English and Portuguese; knowledge of Chinese would be preferable

  • Strong technical and project management skills

  • Excellent communication and public speaking skills

  • Macau ID preferred

理賠部 - 高級經理 Claims Department - Senior Manager

Ref. no.: FM.04.022026

職位內容 Responsibilities

  • 處理人壽和非人壽業務的理賠

  • 負責實施、維護和監控所有理賠結算流程,確保符合公司標準和程序

  • 監控和控制所有理賠結算,確保為未決理賠支付預留充足資金,以維持公司償付能力

  • 評估理賠情況,並向管理階層提出支付建議

  • 監控理賠趨勢,並向高階管理層和其他部門提供必要的統計資料和報告

  • 向保險管理機關提交統計報告,例如員工賠償保險、汽車保險和醫療事故保險等的索賠資料

  • 指導外部專業人員(如理賠員、勘察員和律師)處理保險範圍、調查和最終理賠事宜,包括直接參與理賠結算中的法庭/調解和仲裁

  • 採取一切可能的追償途徑,包括及時向被保險人追回免賠額,並管理代位求償活動

  • 定期檢討準備金設定政策,確保其充足

  • 發起和/或參加禮節性拜訪,與重要業務夥伴會面

  • 制定並向所有理賠人員實施理賠指南/理賠手冊

  • 定期檢視理賠管理政策和程序,確保其充分性和效率,並定期更新理賠手冊

  • 為理賠人員提供培訓

  • 開發/改進理賠系統,以確保公司在處理理賠的有效性和效率

  • 定期監控理賠服務標準

  • Claims Handling in both life and non-life business

  • To implement, maintain and monitor all claims settlement of portfolio to ensure compliance with company standards and procedures

  • To monitor and control all claims settlement to ensure adequate provision is made for outstanding claims payment for solvency

  • To evaluate, and make recommendations on Claims Settlement if claims to management

  • To monitor trends in claims and provide necessary statistical information and reports for senior management and other departments

  • Preparation of statistical report to the insurance authority, i.e. claims data of Employees Compensation Insurance, Motor Insurance and Medical Malpractice Insurance, etc.

  • To provide instruction to external professionals like adjusters, surveyors and lawyers with respect to coverage, investigation and ultimate settlement including direct participation in court/mediation and arbitration in claim settlement

  • To pursue all avenues of recovery including timely recovery of deductibles from insured and to manage subrogation activities

  • To review policy on setting reserves on a regular basis to ensure adequacy

  • Initiating and /or attending courtesy visits to meet with important business partners,

  • To develop and implement claims guidelines/claims manual to all claims staff

  • To review policy and procedure regarding claims management on a regular basis to ensure adequacy and efficiency and to update claims manual on a regular basis

  • To provide training for claims staff

  • To develop /revamp claims system to ensure company’s effectiveness and efficiency in handling claims

  • To monitor claims services standard from time to time

職位要求 Requirements

  • 大學畢業或以上學歷

  • 10 年以上理賠管理經驗

  • 良好英文及中文的溝通及書寫能力

  • 良好電腦操作技能及文書處理能力,尤其Word 及Excel

  • 優秀的溝通及人際交往能力

  • 良好的分析及理解能力

  • 以客戶為先、積極主動

  • 細心、主動、獨立,並能在壓力下工作

  • 熟悉保險產品和相關法律知識

  • University graduate or above

  • 10 years’ experience in claims management

  • Good command of spoken and written English and Chinese

  • Good knowledge of PC applications, especially Word and Excel

  • Effective communication and interpersonal skills

  • Good analytical and comprehension skills

  • Customer-oriented, pleasant personality

  • Detail-oriented, proactive, independent, and able to work under pressure

  • Familiar with insurance products and legal knowledge

退休金部 - 銷售經理 Pension Fund Department - Sales Manager

Ref. no.: FM.02.092025

職位內容 Responsibilities

  • 制定並執行有效的退休金產品銷售策略

  • 識別並鎖定關鍵客戶群,並專注於企業和個人客戶

  • 達到年度目標

  • 與企業客戶和經銷商建立及維持長期合作關係

  • 向客戶進行退休金計劃的推廣和諮詢

  • 滿足客戶需求和處理客戶顧慮,確保客戶滿意度和保留率

  • 此職位直接匯報給業務發展部及需定時完成業務發展部指派的工作

  • Develop and execute effective sales strategies for our pension fund products.

  • Identify and target key client segments, focusing on corporations and individuals.

  • Achieve annual targets.

  • Build and maintain long-term partnerships with corporate clients and distributors.

  • Conduct presentations and consultations of pension schemes to clients.

  • Ensure client satisfaction and retention by addressing their needs and concerns.

  • This role requires direct reporting to Business Development Department and shall fulfill duties delegated by Business Development Department.

職位要求 Requirements

  • 大學本科或以上學歷,主修金融、市場營銷、傳播學

  • 3年商業銷售,業務發展/退休基金經驗,具金融服務或人壽保險業優先

  • 對退休金產品和市場動態有深入了解

  • 卓越的溝通和表達技巧

  • 能夠與利害關係人建立並維持良好關係

  • University degree or above, majoring in Finance, Marketing, Communications.

  • 3 years’ experience in commercial sales, business development/Pension Fund, preferably within the financial services or life insurance industry.

  • Strong understanding of pension products and market dynamics.

  • Excellent communication and presentation skills.

  • Ability to build and maintain relationships with key stakeholders.

申請職位 Application

Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).

有興趣人士請將履歷連同近照電郵至 HR@fidelidade.com.mo 或於辦公時間 (週一至五,09:00-17:30) 親身提交至忠誠保險辦公室 - 澳門南灣大馬路567號大西洋銀行大廈 14 樓

*Personal data collected will be used for recruitment related purposes only.

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Bank 銀行業, Admin 行政, CS 客戶服務, M06DJ

BCM Bank 澳門商業銀行招聘

澳門商業銀行 macau jobscall.me recruitment ad 澳門招聘-01.jpg
 

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Administrative Services

  • Senior Clerk


Branch Management

  • Branch Operations Officer

  • Assistant Relationship Manager

  • Senior Teller / Teller


Commercial Banking

  • Assistant Relationship Manager


Compliance Office

  • Senior Officer


Credit Administration

  • Senior Clerk


Credit Approval

  • Manager


Customer Information Maintenance

  • Senior Officer

  • Clerk


Information Technology

  • Head of Information Technology

  • Senior Manager / Manager – Application Development Team

  • Senior Manager – System Support & Security Team

  • IT System operator – System Operation Team


Retail Direct Sales

  • Assistant Relationship Officer


Retail VIP Banking

  • Senior Relationship Manager


Risk Management and Control

  • Deputy Manager


Strategic Planning, Marketing and Corporate Communications

  • Product & Marketing Team / Senior Officer

  • Marketing & Customer Experience / Senior Officer


(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)

$10k - 20k, $20k - 30k, NGO 社會企業及非牟利機構, Medical 醫療, Admin 行政, M05AJ

澳門循道衛理聯合教會社會服務處招聘

澳門循道衛理聯合教會社會服務處 macau jobscall.me recruitment ad 澳門招聘-01-2.jpg
 

欣頤居護養院是以「優質護理、以人為本、全程照顧 」的服務理念,為有高度照護需要的長者提供全面優質照護服務,為長者提供一個舒適和溫暖的家。誠邀有志於長者服務,對社會服務有承擔與使命感之人士加入我們的團隊。

招聘職位:

司機 (編號:ADV/(30/09/2026)/D)

  • 小學畢業或以上

  • 需持澳門D1駕駛執照,熟悉澳門街道

  • 具3年或以上駕駛經驗

  • 具團體合作精神及良好的溝通技巧

  • 負責院車之服務運作,包括安全護送長者及院車保養維修等

  • 負責院舍簡單維修工作

  • 每星期工作48小時,需節假日輪值工作

個人護理員 (編號:ADV(28/9/2026)PCW)

入職要求:

  • 小學畢業或以上學歷。

  • 對長者、體弱病患或弱勢人士有愛心、耐性及責任感。

  • 持起居照顧員證書,或具相關工作經驗者優先考慮。

  • 需配合24小時輪班工作,每星期工作48小時(包含通宵更,長短週休)。

工作職責:

  • 負責長者起居照顧,包括餵食,沐浴,轉移,扶抱,失禁護理等前線護理工作。

  • 陪伴長者參與院舍內部的康體休閒活動。

  • 保持長者起居範圍的整潔與衛生。


屬下單位氹仔家庭成長軒現招聘對家庭服務有承擔及使命感之人才加入本會,為本澳家庭提供家庭生活教育、社區教育、特殊需要支援服務及專業輔導等服務,中心位於氹仔至尊花城。

招聘職位:

活動協調員 (編號: MFESC/(09/09/2026)/PA)

  • 具高中或以上學歷

  • 有帶領活動/教育/義務工作等相關工作經驗優先

  • 有愛心、耐性、良好溝通能力

  • 具良好電腦知識

  • 負責統籌及推動中心兒童及家長活動、戶外活動、中心宣傳

  • 協助社工舉辦之特殊需要訓練小組、活動

  • 處理行政及接待處等工作

  • 每星期44小時工作 (需依中心開放時間於晚上、星期六及日輪值)

申請方式:

有意者具履歷、相關證明、相片及期望薪酬寄 澳門氹仔成都街183號至尊花城地下及一樓AC澳門循道衛理聯合教會社會服務處人事部收 或電郵至 admin@mmss.org.mo。信封面或電郵請註明應徵職位及編號 (合則約見)


服務處轄下石排灣「灣晴居」為一所智障人士宿舍,現招聘有愛心、有承擔和使命感人才加入本會,為本澳智障人士及其家庭提供關懷及專業之服務。您的加入,將會為他們的生命帶來更大的福祉。

本處將為員工提供完善福利計劃,包括(視乎職位及職級而定):在職培訓、晉升機會、雙糧、公積金、有薪年假、法定假期、醫療福利等。

招聘職位:

護士 (編號:LABS / (25/09) / N)

  • 本地護理學士學位或以上學歷,或主管衛生事宜部門認可之護士專業資格

  • 為智障人士提供護理服務、管理藥物、培訓職員護理常識

  • 每星期工作44小時,需輪流及通宵當值

  • 將提供持續在職培訓及督導支援

  • 主動、成熟、合作性強

廚師 (編號:LABS/(27/7)/ C)

  • 小學畢業或以上學歷,具煮五十人以上膳食經驗優先

  • 負責院舍之採購食物、烹調食物、廚務等工作

  • 協助及支援院舍煮食訓練及活動

  • 每星期工作48小時,需周六或假日輪值,長短週

申請方式:

有意者具履歷、相關證明、相片及期望薪酬寄 澳門氹仔成都街183號至尊花城地下及一樓AC澳門循道衛理聯合教會社會服務處人事部收 或電郵至 admin@mmss.org.mo。信封面或電郵請註明應徵職位及編號 (合則約見)

$10k - 20k, $20k - 30k, Admin 行政, Construction 建築業, Design 設計, IT 資訊科技, M06AJ

遠日集團 ⋅ 遠日空間 招聘

 

遠日集團背景:

  遠日集團有限公司(以下簡稱“遠日集團”)於2018年在澳門成立,秉承“延續價值、顛覆品牌、改變世界”的企業使命,始終以“為客戶創造卓越成果”為核心價值觀,致力於提供多元化的綜合服務。作為一家立足港澳、輻射內地的多元化企業,遠日集團的業務範疇涵蓋室內設計、裝修工程、品牌顧問、零代碼系統開發及貿易等多個領域,展現了其跨行業的綜合實力與創新能力。

  遠日集團旗下公司屢獲殊榮,各分公司自成立以來始終活躍於服務港澳社會各界的前沿,客戶群體涵蓋政府部門、商會、社團、知名企業以及廣大市民,展現了其廣泛的市場影響力與卓越的服務品質。

  為進一步拓展市場,遠日集團於2020年進駐珠海,正式進軍中國大陸室內設計市場。珠海分公司設有空間設計部、工程部、採購部、傳媒部及綜合部等多個專業部門,形成了完整的業務體系。2021年,遠日集團成功將零代碼系統引入港澳地區的大型機構,服務對象包括知名娛樂場、高等教育機構及香港上市公司等。憑藉各部門專業人才的協同合作,遠日集團不斷推出創新解決方案,推動企業持續快速發展。

  自成立以來,遠日集團始終致力於探索新興行業領域,並積極推動業務多元化與創新化發展。我們誠邀更多優秀人才加入遠日集團,與我們攜手共進,為社會各界創造更多價值與成果,共同推動企業與社會的可持續發展。

為配合集團業務擴展,現誠聘以下職位:

遠日空間有限公司 - 室內設計師

薪資高達MOP 22,000或以上(依經驗與能力面議);

崗位職責:

  • 配合屋主需求規劃空間,並展現專業設計理念;

崗位要求:

  • 大專及以上學歷,室內設計系相關優先;

  • 熟悉 AutoCAD、Sketchup、D5等繪圖軟體;

  • 具有深化圖紙經驗、較強的團隊合作能力、責任意識以及應變能力

  • 協調工地現場問題

  • 參與圖紙和工程量製作及會審、成本估算及報價

  • 有室內設計行業工作經驗優先

  • 熟悉使用AI工具提升工作能力優先

福利待遇:

  • 五天工作制,週休兩天;

  • 另設有績效獎金,按專案完成度及業績表現發放。

遠日空間有限公司 - 室內設計師助理

職責:

  • 量尺並製圖佈局

  • 成本估算及報價

  • 協助及配合設計師進行設計

要求:

  • 大專及以上學歷,室內設計系相關優先

  • 熟悉 AutoCAD、Sketchup、Enscape、D5等繪圖軟體;具有量尺,放圖能力。

  • 能獨立繪製施工圖

  • 具有深化圖紙經驗、較強的團隊配合能力、責任意識、學習態度

  • 對室內設計充滿熱情,具備良好審美能力

  • 有室內設計行業工作經驗優先

  • 熟悉使用AI工具提升工作能力優先

明道數據科技(澳門)有限公司 - 項目助理(軟件開發)

職責:

  • 協助項目經理進行軟件開發項目管理工作

  • 進行資訊科技相關的技術支援工作

要求:

  • IT 相關專業本科學位,1 年或以上軟件項目參與經驗

  • 具備流利的英文溝通能力與讀寫能力

  • 具有軟件開發相關的行業知識

  • 具有良好的組織、溝通、協調能力

  • 熟悉使用AI工具提升工作能力優先

高級行政文員

五天工作,薪金:MOP13,000-15,000

工作職責

  • 獨立負責全週期招聘、入離職、人事檔案,並協助優化薪酬與績效流程。

  • 管理辦公室日常運作,供應商及物資採購管理。

  • 獨立處理澳門政府相關文件及法定申報。

  • 日常報銷,協助預算編製及初步財務數據整理。

  • 活動與專案:策劃公司內部活動,執行上級交辦專案。

職位要求

  • 大專/大學畢業或以上(工商管理、人力資源相關專業優先)。

  • 具2年或以上行政及人事工作經驗。

  • 精通 Apple 系統;熟練運用 AI 工具輔助文書及數據處理。

  • 具備良好的溝通談判與獨立解難能力,中英文良好。

  • 持電單車及輕型汽車駕駛執照者優先。

  • 熟悉澳門勞動關係法及政府申報流程優先。

申請方式 APPLICATION:

對招聘職位有興趣者請掃描下方二維碼或點擊連結遞交履歷:https://orbit-aphelion.com/public/form/8945ba3f6bf24f698ead5476014f0020 或電郵履歷至 headoffice@aphelionmacau.com

如有招聘問題,請致電查詢電話::+853 2835 6913(何小姐)



遠日集團投遞履歷處:

$10k - 20k, $20k - 30k, Bank 銀行業, $30k - 40k, $40k - 50k, Admin 行政, M06DJ

Banco Delta Asia S.A. 滙業銀行股份有限公司澳門招聘

滙業銀行 (前身為澳門恆生銀行) 於1935年在澳門成立,是滙業財經集團的旗艦公司,迄今已有90年歷史。時至今日,滙業銀行已發展成為一家現代化的綜合金融機構,核心業務涵蓋投資銀行與私人銀行服,並輔以商業銀行及全面的產險與壽險業務,持續為澳門社區及中小企業提供專業的金融方案。

滙業財經集團亦在香港設立公司,專營證券買賣、財富管理及保險銷售,更在廣州設有諮詢公司,致力為中國大陸和港澳地區的企業及個人客戶,提供全方位的優質金融服務。

滙業銀行秉承「以人為本」的經營理念,視每位員工為重要資產,我們致力營造關愛員工的企業文化,提供充滿活力的工作環境,卓越的職業發展機會,全面的專業培訓,以及具競爭力的薪酬及福利計劃,助力員工與企業共同成長。

Branch

  • Branch Manager

  • Deputy Branch Manager

  • Senior Relationship Manager

  • Branch Officer

  • Assistant Relationship Manager

  • 分行櫃枱服務員


Corporate Banking

  • 客戶經理/助理客戶經理


Cross Border Business Development Department

  • 高級客戶經理

  • 客戶經理


Credit & Risks

  • Senior Manager


Delta Asia Insurance (General Insurance)

  • Head of Business Development

  • Business Development Manager


FX & Commodities Sales

  • Head of FX & Commodities

  • Manager


Information Technology

  • IT Assistant Manager

  • 技術支援員


Legal & Compliance

  • Officer


Private Banking

  • Head of Private Banking

  • Team Head

  • Relationship Manager

  • 助理客戶經理


申請方式:

本公司將為合適的應徵者提供具競爭性的薪酬及福利。有興趣者請將個人簡歷、現有及要求待遇、可到職日期、聯絡電話及近照,並註明申請之職位名稱,投遞至:bdajob@delta-asia.com。或郵寄至︰澳門水坑尾街39-41號銀行中心 人力資源及培訓部

如有任何疑問或查詢,歡迎致電︰+853 8796 9620,與人力資源及培訓部聯絡。

有關滙業最新資訊,可登入公司網址: www.delta-asia.com

本行所收取之個人資料只作招聘用途

$10k - 20k, $20k - 30k, $30k - 40k, $40k - 50k, Admin 行政, CS 客戶服務, F&B 餐飲業, Hotel 酒店業, JSCMPT1, Urgent Hiring 急聘職位, M06BJ

澳門羅斯福酒店有限公司招聘

全職 / 兼職:歡迎應屆畢業生投遞簡歷!

$10k - 20k, $20k - 30k, $30k - 40k, F&B 餐飲業, Freelance 兼職, JSCMPT1, Marketing 市場行銷及傳播, Admin 行政, M07BJ

mFood 澳門招聘

 

mFood 作為澳門優質的本地生活服務平臺,我們專注於本地數字化生活圈,推動澳門智慧城市發展,重新定義城市生活,讓生活更便利,更美好。憑藉優秀的海內外人才和科技創新能力,未來我們也會持續不斷為用戶提供更多的服務,為澳門人的美好生活不斷努力。

網址:http://www.mfood.com.mo/


商業拓展經理 (本地生活與團購)

綜合月薪: MOP 20,000+ / 月(豐厚底薪 + 無上限業績提成)

崗位職責 (Key Responsibilities):

  • 商圈拓展與合作:開拓澳門各大商圈,主動跟商戶進行洽談合作,跟進合作簽約及流程上線跟進。

  • 整合營銷: 整合平台與商圈資源,為商戶定制方案、促銷活動及綜合營銷解決方案,助力商家提升交易額 。

  • 數據驅動與深度營運: 定期覆盤商戶營運數據,精準優化推廣策略;為商戶提供系統化的營運培訓,打造長期穩定、高黏性的客戶合作關係。

  • 體驗優化與客情維護: 高效協調並解決商戶及用戶的營運痛點與訴求,持續提升商戶合作滿意度與消費者口碑。

任職要求 (Requirements):

  • 具備客情維護能力及目標導向,善於將客戶需求轉化為商業合作。

  • 思維敏捷、具備良好的應變能力,敢於嘗試新的營銷玩法與商業模式。

  • 有耐心、勤奮

  • 具備優秀的團隊合作精神,認同公司文化,維護品牌形象,樂於激勵夥伴共同成長。

薪酬福利 (Compensation & Benefits):

  • 待遇: 業績上不封頂,能者多得!

有意者請將個人履歷及要求待遇電郵至:admin@mfood.com.mo

行政人事專員

崗位職責:

  • 負責公司員工考勤統計及薪酬計算;

  • 負責辦公空間日常維護及管理;

  • 負責公司固定資產及辦公耗材採購、發放、管理;

  • 負責辦公空間的租金、水電、物業費等相關費用申請、繳納;

  • 負責員工社保、職業稅的申辦;

  • 負責公司員工生日會、團建活動等其他員工集體活動的組織與安排;

  • 協助日常人員招聘、員工關係管理、花名冊更新等;

  • 協助上司完成其他行政人事相關事務。

任職要求:

  • 大專及以上學歷,行政管理、人力資源管理等相關專業優先;

  • 三年以上行政人事相關工作經驗;

  • 熟悉辦公軟件,尤其Excel函數應用,對數據敏感;

  • 性格開朗,責任心強,服務意識強,具備良好的溝通協調能力。

有意者請將個人履歷及要求待遇電郵至:admin@mfood.com.mo

業務經理 Account Manager

工作職責:

  • 拜訪潛力商家,提供運營策略,與商戶洽談合作並完成簽約,跟進上線;

  • 滿足商家基本需求,為商家提供優質服務;

  • 為商家營業增長做出策略建議,提升商戶營業額;

  • 關注商家經營情況,維持留存;

  • 及時處理商家的問題與投訴,跟進解決進度,提升多方滿意度;

  • 完成公司安排的各項業績,協助拓展市場;

任職要求:

  • 大學以上學歷,市場營銷、企業管理、工商管理等相關專業畢業

  • 具有一年以上從事營銷管理工作的經驗(具有數碼營銷、市場推廣經驗優先)

  • 人際溝通能力強,善於整合內外部資源促成合作,勤奮並擁有強學習能力,善於分享;

  • 積極主動且具有一定抗壓能力,有較強的市場開拓和銷售能力,有責任心;

  • 認同公司文化與價值觀,注重維護公司形象。

工作地點:澳門

薪資:底薪+佣金(面議)

有意者請將個人履歷及要求待遇電郵至:admin@mfood.com.mo

市場部 - 品牌合作經理 Marketing - Brand Partnership Manager

職責:

  • 開拓潛力的商業夥伴並探索品牌合作機會,能獨立完成製作營銷策略及方案輸出

  • 對商務及品牌合作的進度持續反饋,確保執行結果符合預期,并對後續合作開展提供優化建議

  • 結合品牌發展策略,確立品牌定位與價值觀符合公司業務目標和市場需求

  • 了解目標受眾和消費者需求並分析數據和趨勢,為品牌策略提供支持和改進方向

  • 負責管理及確保品牌形象,增強消費者對於品牌的認知度和忠誠度

  • 和研發團隊合作,依據公司業務目標及市場需求協助調整功能及開發 

任職要求:

  • 2 年以上品牌合作或相關工作經驗

  • 熟悉擅長市場營銷品牌策劃,具行業資源優先考慮

  • 具良好的溝通表達能力,資源拓展及談判能力

  • 責任心強,能承受一定工作壓力和強度

  • 需具備出色的撰寫文案能力及維新思維

語言:粵語,英語,國語

市場策劃專員 Marketing Executive

職責:

  • 協助銷售團隊進行行銷活動專案的策劃和實施方案

  • 制定方案及并有計劃地與政府、銀行、及其他機構等進行接洽與營銷

  • 負責品牌新聞、公關活動、品牌合作的策劃、線上、線下的推廣項目推進;

  • 跟據指引協助與外部的合作,進行接洽媒體購買和投放包括傳統媒體及新媒體

  • 根據公司行銷策略撰寫相關宣傳資料及傳播文案

  • 負責社交媒體帳號的管理和維護及統計工具分析推廣效果以制定推廣計畫,提升品牌曝光

任職要求:

  • 大專以上學歷,主修行銷、傳播、公共關係或具相關工作經驗優先考慮

  • 市場觸覺敏銳、責任感強、注重細節、和良好的人際溝通能力

  • 熟悉各大社交媒體平臺的使用 (Facebook、instagram、小紅書、抖音等)及數位廣告投放等工具

  • 需具備出色的撰寫文案能力及維新思維

  • 熟練使用 Microsoft Office,能使用設計軟件者優先考慮

語言:粵語,英語,國語

申請方式:

對以上職位有意者可將 CV 電郵至:admin@mfood.com.mo

葡國餐廳廚師

拿玻里比薩廚師 Macau chef

薪資: 20k-30k

工作職責:

  • 製作傳統拿玻里比薩,包括準備生麵團、醬料和配料。

  • 操作和維護木炭或燃氣烤爐。

  • 確保所有比薩的質量和一致性。

  • 維護清潔和衛生的工作環境。

  • 與團隊成員合作,確保店鋪的高效運作。

職位要求:

  • 至少有 2 年以上的比薩製作經驗,尤其是拿玻里比薩。

  • 對食品安全和衛生有基本的了解。

  • 能夠在快節奏的環境中工作,並對細節有出色的注意力。

  • 能夠提供一致且高質量的產品。

加分項目:

  • 在義大利或認證的烹飪學校接受過正式的烹飪訓練。

  • 熱愛傳統義大利烹飪和烘焙。

申請方式:

對以上職位有意者可將 CV 電郵至:hr@mfood.mo

麵包甜品烘焙師

薪資: 20k-30k

工作職責:

  • 準備和烘焙各種麵包和甜品,包括但不限於:日式麵包、法式長棍麵包、甜甜圈、蛋糕等。

  • 確保所有產品的質量和一致性。

  • 維護清潔和衛生的工作環境。

  • 與團隊成員合作,確保店鋪的高效運作。

職位要求:

  • 至少有 2 年以上的烘焙經驗,尤其是日式和西式烘焙。

  • 對食品安全和衛生的知識。

  • 能夠在快節奏的環境中工作,並對細節有出色的注意力。

  • 能夠提供一致且高質量的產品。

加分項目:

  • 有烘焙或糕點相關專業證書或學位。

  • 對新烘焙技術和趨勢有熱忱的追求和學習。

  • 有領導經驗或團隊合作經驗。

申請方式:

對以上職位有意者可將 CV 電郵至:hr@mfood.mo

商超業務拓展經理

薪資待遇:30-50K,優秀管理者可面議

崗位職責:

  • 根據公司整體發展規劃,完成新店拓展任務;

  • 根據公司經營目標制定並實施行銷計畫,專案規劃,全面統籌專案落地、產品促進計畫,完成公司下達的銷售目標;

  • 準確把握公司品牌定位,產品品牌定位,根據市場需求和變化、區域特性和市場資訊進行品牌策劃;

  • 建立完善產品定價管理制度,包括價格目標管理、定價程式管理、調價程式管理、價格配套管理等相關制度;

  • 負責產品定價,調價工作的跟蹤與評估,並隨時向公司彙報市場回饋情況;

  • 負責收集、分析市場和競爭對手資訊,制定公司開發流程及開發標準完成區域商圈的調研,為零售店面開發專案提供策略依據,撰寫專案評估分析報告,確保實現公司業務拓展目標;

  • 根據市場分析,開發產品,包括選品、詢價、比價、商務談判、樣品驗收、簽定合同等;

  • 制定商品組合方案及銷售策略,打造爆品及推廣新品,所管轄品類的選品,根據不同場景不同行銷節奏選擇合適的供應商家商品排期和上架;

  • 定期向直屬領導彙報新店計畫,確保新店的開發進度及定回饋﹔

  • 制定零售制度體系、業務流程,建立規範、高效的運營管理體系並監督實施;

  • 建立線上APP及實體零售端業務關係;

  • 運營數據跟蹤,根據銷售任務分配任務監督及輔導完成任務的情況,跟蹤各項運營數據;

  • 負責公司所有零售平臺的產品的日常銷售及促銷活動的執行和監控;

  • 負責對零售區域內市場進行分析和評估;

  • 培養和發展優秀的零售運營隊伍。

崗位要求:

  • 本科(全日制)或以上學歷,市場行銷、管理類等相關專業;

  • 瞭解澳門商超現狀與發展,社會和商業資源廣泛;

  • 具有5年或以上連鎖行業開發工作經驗;

  • 具備豐富的零售管道客戶資源及管道開發經驗優先﹔

  • 有豐富的商超,零售店經理管理經驗;

  • 具備較強的市場分析、行銷、推廣、推廣能力,以及優秀的談判能力與技巧;

  • 品行端正,具備良好的溝通能力、協調能力和團隊合作能力;

  • 能夠承受較大的工作強度和工作壓力;

  • 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式;

  • 能統籌、掌控促銷活動,對促銷活動有準確的預估和判斷力;

  • 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力;

  • 會流利粵語。

工作地點:珠海/澳門

申請方式:

對以上職位有意者可將 CV 電郵至:admin@mfood.com.mo

商超運營經理

薪資待遇:30-50K,優秀管理者可面議

崗位職責:

  • 根據公司經營目標制定並實施營銷計劃,項目規劃,全面統籌項目落地、產品促進計劃,完成公司下達的銷售目標;

  • 負責年度目標和預算,以及年度、月度銷售目標、售罄率目標、客單價指標、業績增長方案與促銷策略方案的製定與達成;

  • 規劃組織各項運營活動,輸出及審核各項活動內容,配合公司零售業務資源,達成會員增長、銷售、毛利目標;

  • 制定商品組合方案及銷售策略,打造爆品及推廣新品,所管轄品類的選品,根據不同場景不同營銷節奏選擇合適的供應商家商品排期和上架;

  • 負責新品引進及滯銷品淘汰,優化商品結構,制定產品結構及價格體系,控制採購風險;

  • 按照公司對品牌在市場定位的要求,在產品選品方面進行嚴格監控和審核;

  • 建立商品分層體系,根據不同消費場景進行推送;

  • 建立完善產品定價管理制度,包括價格目標管理、定價程序管理、調價程序管理、價格配套管理等相關製度;

  • 負責產品定價,調價工作的跟踪與評估,並隨時向公司匯報市場反饋情況;

  • 制定零售制度體系、業務流程,建立規範、高效的運營管理體係並監督實施;

  • 建立線上APP及實體零售端業務關係;

  • 運營數據跟踪,根據銷售任務分配任務監督及輔導完成任務的情況,跟踪各項運營數據;

  • 負責公司所有零售平台的產品的日常銷售及促銷活動的執行和監控;

  • 負責對零售區域內市場進行分析和評估;

  • 培養和發展優秀的零售運營隊伍。

崗位要求:

  • 本科(全日制)或以上學歷,市場營銷、管理類等相關專業;

  • 有豐富的商超,零售店經理管理經驗;

  • 具備較強的市場分析、營銷、推廣、推廣能力,以及優秀的談判能力與技巧;

  • 品行端正,具備良好的溝通能力、協調能力和團隊合作能力;

  • 能夠承受較大的工作強度和工作壓力;

  • 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式;

  • 能統籌、掌控促銷活動,對促銷活動有準確的預估和判斷力;

  • 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力;

  • 會流利粵語。

工作地點:珠海/澳門

申請方式:

對以上職位有意者可將 CV 電郵至:admin@mfood.com.mo

外賣專送員

路氹區 & 澳門區 (全職車手/兼職車手多名)

工作地點:路氹區、澳門區

崗位職責:

  • 按照公司配送流程準時完整地把餐品送到顧客手上;服從管理,配合公司的工作安排;以客為本。

任職要求:

  • 全職/兼職車手需手持有澳門居民身份證,有電單車及持有澳門電單車駕駛執照;

  • 工作認真盡責、能吃苦耐勞、親和力強、工作守時、有時間觀念;

  • 有電單車配送經驗者優先。

待遇:

  • 全職車手:享受同行業最高薪酬待遇;

  • 兼職車手:單量計算,多勞多得,時間自由。

申請方式:

對以上職位有意者可將 CV 電郵至:hr@mfood.mo,或致電 6386 0088

$10k - 20k, Admin 行政, IT 資訊科技, M07AJ

AVIT Macau 澳門招聘

 

AVIT成立於2013年,致力於以專注和認真態度提供專業的視聽系統整合服務,利用業界領先的先進技術建構可靠且具成本效益的AV/IT系統。AVIT擁有業界認證且訓練有素的技術人員及專家,能夠提供從設計到維護的全面視聽解決方案。在業界,我們亦建立了強大的網絡,與全球一流的AV/IT製造商和供應商合作,保證提供滿足您需求的最佳解決方案以及可靠且最先進的視聽產品。

我們充分瞭解客戶的需求,並根據您的要求量身定制合適的解決方案,以卓越的使用者設計體驗超越客戶的期望。

了解更多:http://www.avit.hk

文員

職位詳情:

  • 大專程度或以上

  • 最少兩年銷售支援/客戶服務經驗

  • 處理銷售及相關的文書工作

  • 項目進度跟進、協調及對外溝通

技能條件:

  • 熟悉中英文電腦及Microsoft Office軟件操作

  • 良好溝通能力(包括英語電郵),細心認真及可獨立工作

請將履歷電郵到 hrd@avit.hk

Business Development Assistant

Job Responsibilities:

  • To liaise with manufacturers for branding / promotional materials on communication channels and provide support;

  • To work closely with teams and suppliers in the execution of marketing activities including development of business collaterals and coordination of product or services promotions;

  • To monitor the daily operations or CRM to ensure its efficiency and effectiveness;

  • To maintain the accuracy of promotions or CRM database

  • To assist Business Development Team in the communication with third parties for any collaboration

  • To performs other duties as assigned to meet business needs.

Requirements:

  • Degree in marketing, communications or related disciplines;

  • Minimum 2 years’ experience in marketing or related experience;.

  • Good command of spoken and written Cantonese,English and Mandarin;

  • Self-motivated, aggressive and hardworking;

  • Proficiency in Microsoft Office

Please email the CV to hrd@avit.hk

$10k - 20k, $20k - 30k, $30k - 40k, Bank 銀行業, Admin 行政, HR 人力資源, M07AJ

Macau Chinese Bank 澳門華人銀行招聘

logo-澳門華人銀行-210423-01.jpg
 

澳門華人銀行(亦稱“華人銀行”)1995年9月開業,爲一家在澳門註冊且總部位於澳門的本地商業銀行,原名爲“富利銀行”,2002年12月更名爲“澳門華人銀行”, 2017年末起由國資控股, 2024年7月,再有廣東恒健投資控股有限公司和廣東粵海控股集團有限公司兩家廣東千億級規模的省屬國有企業入股澳門華人銀行。廣東恒健投資控股有限公司是廣東省委、省政府重大戰略投資平臺和省級國有資本運營公司,公司代表廣東省政府持有中國南方電網有限責任公司、中國南方航空集團有限公司、中國廣核集團有限公司、寶鋼湛江鋼鐵有限公司、中航通用飛機有限責任公司等央企股權,擁有股權管理、基金投資、資本運營三大主業板塊,境內信用等級AAA級,境外獲得三大國際評級機構高級別評級,是廣東省淨資產規模最大、資本實力最雄厚的省屬企業集團之一。廣東粵海控股集團有限公司為廣東省政府全資企業,以“水業興家、製造當家、灣區擔當、世界一流”為願景,奮力打造國有資本投資公司,擁有水務環境、食品生物、城建運營及產業投資3+1的業務板塊。兩艘“千億航母”的 入股,為華人銀行注入新的發展活力和動能,插上了騰飛的翅膀,華人銀行即將迎來新一輪發展機遇,開啟粵澳金融合作新篇章。

聯絡我們:

地址:澳門南灣大馬路101號華人銀行大廈人力資源及行政部

郵箱:Recruitment@mcb.com.mo

電話:(853)28322678

官網:www.mcb.com.mo


總行總監層-總監/副總監

總行一級部門-主管/副主管

綜合素質:

  • 具備全局思維、戰略規劃能力和較高決策力。

  • 具備團隊管理、協調溝通和人才梯隊建設能力。

  • 具備深厚的金融專業素養與風控意識,擅長監管溝通。

  • 具備高尚的職業操守和責任擔當,政治堅定、作風優良,能夠承受較大工作壓力。

應聘條件:

  • 金融/經濟/數學/法律/工商管理/會計財務/漢語言文學/行政管理或相關專業本科及以上學歷,持有專業證書者優先。

  • 熟悉銀行經營管理和風險防控,有銀行金融市場投資、市場行銷、計畫財務、合規風控、內部審計等領域5年或以上管理經驗者/具國有企業境外工作3年或以上經驗者/具5年或以上服務港澳地區金融機構(包含且不限於會計師事務所、律師事務所、審計師事務所等)專業工作經驗者優先。

科技子公司-總經理/副總經理

綜合素質:

  • 戰略與規劃:制定並執行總行的技術發展戰略與產品路線圖,確保與總行戰略協同。

  • 研發與專案管理:主導技術研發工作,管控專案全生命週期(需求、設計、開發、測試、上線),優化研發流程。

  • 團隊建設與成本管控:負責技術團隊的組建、人才培養、績效管理和梯隊建設,通過精細化預算控制資源投入。

  • 技術架構與創新:緊密掌握金融科技前沿趨勢,配合總行推進新技術與業務的融合。

  • 內外部協作:作為技術介面人,與總行各部門、監管機構、合作夥伴等進行高效溝通與協作。

應聘條件:

  • 計算器科學與技術、軟體工程、人工智慧、資訊系統等相關專業本科及以上學歷。

  • 5年或以上金融科技領域工作經驗,其中包括3年以上管理經驗,有銀行總行級機構工作經驗者優先。

  • 專業知識:精通銀行核心業務(如信貸及風險管理、支付結算、核心系統、資料管理等)的相關技術架構與系統;熟悉金融監管與資訊安全要求。

  • 優秀的戰略思維、領導力、溝通協調能力和資源整合能力。

  • 強烈的責任心、風險意識和合規意識,能夠承受較大工作壓力。

辦公地點:橫琴粵澳深度合作區

總行一級部門-客戶服務崗

綜合素質:

  • 具備良好的職業道德和合規意識;

  • 具備客戶至上的服務意識;

  • 具備結果導向與目標驅動的思維邏輯;

  • 具備良好的溝通和談判能力,構建人際網路能力和解決問題與應變能力;

  • 具備團隊協作能力;

  • 抗壓力強。

應聘條件:

  • 本科或以上學歷,金融、財務、商務專業背景優先,擁有專業資格證書優先;

  • 具有三年或以上銀行工作經驗,特別是從事過對公業務,熟悉銀團貸款等工作經驗優先;具有對公業務資源者優先。

總行一級部門-金融市場交易員、同業業務客戶經理

綜合素質:

  • 具備良好的職業道德和合規意識;

  • 具備市場敏感度和風險意識;

  • 具備結果導向與目標驅動的思維邏輯;

  • 具備良好的溝通和談判能力,構建人際網路能力和解決問題與應變能力;

  • 具備團隊協作能力;

  • 抗壓力強。

應聘條件:

  • 本科或以上學歷,金融、經濟、數學、統計等專業背景優先,擁有專業資格證書優先;

  • 具有三年或以上銀行金融市場工作經驗,熟悉債券投資、同業產品研發及推廣等工作經驗者優先;具有金融市場業務資源者優先。

                        

總行一級部門-風險管理崗

綜合素質:

  • 具備審慎與合規為本意識;

  • 具備廉潔自律、客觀中立的職業操守;

  • 具備全局觀與戰略視野,使銀行整體戰略和業務方向能與風險管理協調,為業務賦能;

  • 具備風險管理知識框架、法律與監管法規及銀行業務知識;

  • 掌握一定的系統工具使用知識;

  • 抗壓力強。

應聘條件:

  • 本科或以上學歷,金融/財會/法律/經濟/數學/統計相關專業背景優先;擁有專業資格證書優先;

  • 熟悉銀行業務流程和風險模型,具三年或以上銀行相關工作經驗者優先。

  • 熟悉英文/葡文者優先。

總行一級部門-業務操作崗

綜合素質:

  • 具備合規與誠信品質;

  • 具備嚴謹細緻、耐心沉穩性格特質;

  • 具備計算機操作能力,掌握Excel等辦公軟件技能;

  • 具備溝通與合作技巧和團隊協作精神;

  • 具備持續學習精神,不斷更新自身知識積累;

  • 抗壓力強。

應聘條件:

  • 本科及以上學歷,金融/財會/經濟/計算機/國際貿易相關專業背景優先;擁有專業資格證書優先;

  • 熟悉銀行業務流程,具兩年或以上銀行相關工作經驗者優先。

總行一級部門-人力資源管理崗

綜合素質:

  • 具備絕對的誠信和保密意識;

  • 具備較好的溝通和平衡技巧;

  • 具備洞察力和前瞻性;

  • 情商高,抗壓力強。

應聘條件:

  • 本科及以上學歷,人力資源管理相關專業背景優先;擁有專業資格證書優先;

  • 熟悉銀行業務流程和崗位配置,具兩年或以上銀行業或國企人力資源相關工作經驗者優先。

總行一級部門-行政文員崗

綜合素質:

  • 服務意識強、細緻嚴謹,具有良好的時間管理能力。

  • 具有事務處理能力,能做好日常行政、文檔管理、基礎財務等事務。

  • 具有活動協調能力,能組織內部活動、來訪接待。

  • 具有辦公軟體操作能力,熟練使用Office辦公軟件,能製作報表、通知、PPT彙報材料;

  • 具有良好的心理素質和正常履行職責的身體條件。

應聘條件:

  • 本科及以上學歷,行政管理、文秘、工商管理等相關專業優先;

  • 具兩年或以上行政相關管理工作經驗者優先。

總行一級部門-內部審計崗

綜合素質:

  • 具備客觀公正和誠信負責的性格特質。

  • 具有絕對的保密意識。

  • 具有風險洞察和分析能力。

  • 具有較好溝通能力;

  • 具有良好的心理素質和正常履行職責的身體條件。

應聘條件:

  • 本科及以上學歷,審計、會計、金融等相關專業優先;

  • 具三年或以上銀行審計部門/審計師事務所/會計師事務所工作經驗者優先。

廣州代表處-行政文員崗

綜合素質:

  • 服務意識強、細緻嚴謹,具有良好的時間管理能力。

  • 具有事務處理能力,能做好日常行政、文檔管理、基礎財務等事務。

  • 具有活動協調能力,能組織內部活動、來訪接待。

  • 具有辦公軟體操作能力,熟練使用Office辦公軟件,能製作報表、通知、PPT彙報材料;

  • 具有良好的心理素質和正常履行職責的身體條件。

應聘條件:

  • 本科及以上學歷,行政管理、文秘、工商管理等相關專業優先;

  • 具兩年或以上行政相關管理工作經驗者優先。

辦公地點:廣州

申請方式:

求職者請將簡歷電郵到 Recruitment@mcb.com.mo,電郵請註明 “應徵職位-由 jobscall.me 提供”。

$10k - 20k, $20k - 30k, Admin 行政, Others 其他行業, M06AJ

SECURITAS 保安服務(澳門)有限公司招聘

 

SECURITAS保安服務(澳門)有限公司成立於2009年,是澳門知名的專業保安服務機構,致力於為澳門特區政府、企業、私人機構提供專業全面的安保服務。公司提供保安看管守護、巡邏監控、大型賽事/會展/演唱會等活動保安,博彩場地、酒店等公共區域的安防工作服務、及技術安全支援等多元化服務,以保障客戶的人員與資產安全。

開埠至今,公司本地僱員總人數及留存率在同行中均名列第一梯隊。我們重視員工培訓與職涯發展,提供專業技能學習及晉升機會,讓每位員工有所成長及收穫。加入SECURITAS,你將成為一個信任、專業、負責的國際化團隊的一員。

1. 保安員

崗位職責:

  • 負責看守看管公共場所等區域的私人保安服務工作;

  • 處理簡單文書,如訪客登記、工作匯報等工作;

  • 負責場所例行巡邏並記錄現場狀況;

  • 以及公司委派之其他私人保安員工作;

任職要求:

  • 持澳門居民身份證。即時上班者優先。

  • 無刑事記錄,身體健康。持有小學或以上畢業證書。

  • 輪班工作。工作時段及工作地點、全職或兼職可供選擇。

2. 保安主任

主要職責:

  • 負責樓宇、商業項⽬⽇常安保巡檢、崗位調配與突發事件處理;

  • 處理客⼾投訴、員⼯⽇常培訓及消防設備例⾏檢查登記;

  • 完成值班匯報、各類安保⽂書填報等⾏政⼯作;

  • 執⾏公司指派之其他安保管理相關⼯作。

任職要求:

  • 持澳⾨居民身份證,可儘快到崗優先錄取;

  • 無刑事記錄、身體健康,⾼中或以上畢業證,具備 1 ~ 3 年或以上的保安、物業管理或紀律部 隊(如:退役警員、軍⼈)⼯作經驗,具備團隊監督經驗者優先考慮。

  • 粵普流利、基礎英⽂,持有私家⾞、電單⾞駕照;

  • 適應輪班,惡劣天氣可隨時候命出勤。

3. 保安⾼級主任

主要職責:

  • 統轄多個項⽬安保團隊,統籌重⼤突發事故現場指揮;

  • 策劃⼤型場所安保⽅案、對接合作客⼾⾼層,落地內部培訓;

  • 撰寫中英⽂管理報告、盤點團隊⼈⼒架構;

  • 承辦公司下達之各項安保管理任務。

任職要求:

  • 持澳⾨居民身份證,可即時到崗優先;

  • 無犯罪記錄,⼤專或以上學歷,3 - 5 年安保主管經驗;

  • 熟練中英書寫,備齊電單⾞及私家⾞駕照;

  • 接受輪班待命,抗壓⼒強。

4. 保安巡邏主管

主要職責:

  • 駕⾞突擊巡查各駐點崗位,核查崗位執勤狀態;

  • 突發警報、意外事故到場處置,緊急調配當值⼈員;

  • 協助⼤型活動臨時安保布置與現場管控登記;

  • 完成公司交辦之其他巡邏安保⼯作 。

任職要求:

  • 持澳⾨居民身份證,儘快入職優先;

  • 無刑事記錄、身體健壯無⾊盲,⾼中及以上學歷;

  • 2 年安保從業經驗,具備申領澳⾨保安牌資格、持有駕照;

  • 接受輪班制,全職為主。

5. 保安營運助理

主要職責:

  • 負責公司編更組對轄下項⽬員⼯考勤核算、排班整理、保安證續辦登記等⽂職⼯作;

  • 安保物資入庫、發放盤點,統計各項⽬⼈⼒數據並製表;

  • 傳達各部⾨臨時⽤⼈需求、整理⽇常營運匯報;

  • 執⾏公司指派其他⾏政輔助⼯作。

任職要求:

  • 持澳⾨居民身份證,可即⽇上班優先;

  • 無犯罪記錄,⾼中或以上學歷;

  • 熟練 Office ⽂書軟件,粵普通曉、基礎英⽂;

  • 常規⽇班,突發情況配合加班⽀援。

6. ⾼級保安員

主要職責:

  • 負責看守管制及保護校園 / ⼤廈 / 樓字 / 公共場所等區域的私⼈保安服務⼯作;

  • 處理簡單⽂書,如訪客登記、⼯作匯報等⼯作;

  • 具備基本使⽤智能⼿機之技能,如打字、發送語⾳、接聽電話等;

  • 以及公司委派之其他私⼈保安員⼯作;

任職要求:

  • 持澳⾨居民身份證。即時上班者優先。

  • 無刑事記錄,身體健康。持有⼩學或以上畢業證書。

  • 輪班⼯作,⼯作時段及⼯作地點、全職或兼職可供選擇。

7. ⼈⼒資源專員

主要職責:

  • 負責前線及⽂職⼈員招聘、渠道開拓、履歷篩選與⾯試安排;

  • 核對員⼯考勤、OT、颱風津貼、休假數據,對接薪酬核算;

  • 協助外僱配額、藍卡申辦續期,按澳⾨勞動關係法處理入職、離職、勞資調解;

  • 員⼯⼈事檔案、社保、醫保及保安牌登記存檔;協辦入職培訓、員⼯福利活動。

任職要求:

  • ⼤專或以上,⼈⼒、⼯商管理、⼼理、⾏政相關專業優先;

  • 2 年及以上⼈⼒經驗,物業、酒店、保安等⼤量輪班⽤⼯⾏業優先;

  • 熟澳⾨勞⼯、外僱相關法例;精通 Office、Excel ⾼級函數與樞紐表;

  • 粵普流利,具備中英⽂合約、商務⽂書寫作能⼒; 細⼼保密、善於員⼯溝通。

8. ⼈⼒資源主任

主要職責:

  • 中基層崗位全流程招聘,制訂緊急補⼈⽅案;覆核全公司考勤、加班、颱風補償計薪數據;

  • 統籌外僱配額申請調配,對接勞⼯局落實本地⼈優先政策;

  • 處理重⼤員⼯投訴、紀律處分、⼯傷與勞資爭議;督導下屬⼈事⽇常作業;

  • 協助年度績效、員⼯體檢、團建福利落地。

任職要求:

  • ⼤專及以上,⼈⼒、⼯商、法務專業優先︔

  • 3 - 5 年⼈⼒經驗,博企酒店、保安外判⼈事管理、帶團隊經歷優先;

  • 精通澳⾨勞動及外僱法律,熟 Excel 數據處理;可獨⽴擬寫中英⼈事⽂件;

  • 溝通談判⼒強、⾼保密、抗壓穩定。

9. ⼈⼒資源⾼級主任

主要職責:

  • 中⾼層管理⼈員招募,制訂基層長遠招聘策略與校企合作計劃;

  • 全盤審核公司薪酬數據,編製⼈⼒成本預算、市場薪資調研;

  • 整體規劃外僱配額架構,處理集體勞資糾紛、重⼤解僱與複雜⼯傷;

  • 優化績效考核制度,統籌⼈⼒團隊培訓、⼈事系統升級。

任職要求:

  • 學⼠或以上,⼈⼒、法務、⼯商優先,持⼈⼒資源專業證優先;

  • 5 年以上⼈⼒資歷,2 年以上⼤型物管、博企⼈事管理經驗;

  • 精通澳⾨勞⼯相關法案,Excel ⾼級數據分析;中英公⽂撰寫、⾼管匯報;

  • 戰略思維佳、談判協調能⼒突出。

10. 辦公室主任

主要職責:

  • 協助總經理處理總辦⽇常,草擬年度營運計劃、重⼤報告與公司正式⽂件;

  • 跨部⾨協調督辦,對接澳⾨房屋局、勞⼯局、治安警等政府單位;

  • ⼤宗採購招標、重點商務合約審核,突發事故公關危機處理︔

  • 統籌股東會、周年晚宴、重要貴賓接待、內控⾏政審計。

任職要求:

  • 學⼠起步,碩⼠、公關、法律、⾏政管理優先,需深度背景審查;

  • 8 - 10 年⼤型企業總經辦、⾏政管理經驗,5 年以上管理崗,澳⾨博企、公營機構背景優先;

  • 熟澳⾨物管、勞⼯、招標相關法律,本地政企⼈脈資源佳;

  • 粵普英三語流利,擅長政府公函、董事⽂件撰寫;⽇班為主,24 ⼩時待命應急 。

11. ⾏政主任

主要職賣:

  • 總部辦公室⽇常營運、⽂儀採購、辦公設備保養、⾞輛統籌管理;

  • 前線制服、安保器材、清潔物料採購入庫、盤點報廢;

  • 外判合約管理、供應商對賬續標,建⽴分類⾏政保密檔案;

  • 協助公司⼤型活動後勤籌備。

任職要求:

  • ⼤專及以上,⼯商管理、⾏政專業優先;

  • 3 年後勤、⾏政總務經驗,保安、博企物業⾏政從業優先;

  • 熟 Office 與 Excel 數據統計,中英商務書信;粵普流利;

  • 固定⽇班,⼤型活動、颱風期間需加班⽀援。

12. ⾏政⾼級主任

主要職責:

  • 全公司安保、清潔物資招標採購、供應商評審與成本優化;

  • 固定資產全盤審計、⾞輛資產管控、各類外判合約覆核考核;

  • 統籌物業、保安公司牌照等證照申辦,颱風⽔浸突發場景應急物資調配;

  • 帶領⾏政團隊、修訂⾏政管理制度、推動流程⾃動化。

任職要求:

  • ⼤專及以上,採購、⼯商管理優先;

  • 5 年⾏政採購管理經驗,2 年以上保安、建築、博企後勤管理經歷;

  • 熟悉澳⾨採購、勞⼯相關法規,Excel ⾼級數據盤點; 中英合約擬寫;

  • 多任務處理、談判控價能⼒優秀。

13. 總經理助理

主要職責:

  • 協助總經理制訂年度營運戰略,督辦各部⾨任務落地;

  • 審核各部⾨上報合約與報告,陪同參與項⽬投標及⾼層商務談判;

  • 突發重⼤事故第⼀時間駐場處理危機公關,維護政企客⼾資源;

  • 統籌董事會、⾼管會議,起草⾼管⽂稿、政府公函、戰略報告。

任職要求:

  • 學⼠及以上,⼯商管理、法務、公關優先;

  • 5 - 8 年⼤型企業⾼管助理、跨部⾨管理經驗,3 年以上管理崗;

  • 精通澳⾨勞⼯、物管、招標法律,熟悉本地商務環境;

  • 粵普英流利,⾼級中英⽂商務寫作;24 ⼩時⼿機待命,配合商務應酬。

14. ⾏政秘書

主要職責:

  • ⾼管⽇程規劃、會議籌備、會議記錄與事項跟進;

  • 中英⽂郵件、政府公⽂、內部通告擬稿,機密⽂件歸檔管理;

  • 各部⾨報銷、簽呈初審,重要客⼾與官員接待、⾼管差旅安排;

  • 協辦牌照續期、春茗等專案落地。

任職要求:

  • ⼤專或以上,秘書、英⽂、⾏政、法律專業優先;

  • 2 - 4 年⾼管秘書經驗,澳⾨保安、博企、建築⾏業優先;

  • 三語流利,熟 Office 全套軟件、PPT 製作,繁簡輸入熟練;

  • ⼼思縝密、保密意識強; 常規⽇班,活動及突發情況加班。

歡迎應聘,本公司福利完善,包括崗位津貼丶工作表現獎及員工社保周假丶法定假期丶有薪年假及病假等,並提供職業在職培訓等。

如對上述職位感興趣,請於辦公時間攜同身份證、水/電費單及近照2張,親臨澳門新口岸宋玉生廣場建興龍廣場13樓M室人力資源部,或將相關履歷電郵:hrdept@securitas.com.mo 及 securitas@macau.ctm.net 或致電 2875 3485 查詢 或致電專線電話:6891 5119。

$10k - 20k, $20k - 30k, Beauty 美容, Medical 醫療, Admin 行政, M05AJ

某醫療美容公司招聘

 

工作機會:

  1. 廚師

  2. 前台文員

  3. 牙醫助手

  4. 診所助理 / 護士

  5. 寵物美容師

  6. 寵物店店長

  7. 寵物銷售員

  8. 市場推廣員

  9. 市場推廣主管

  10. 全職人力資源管理

  11. 區域總監(1名)

  12. 業務拓展部主管(1名)

  13. 大客戶管理主管(1名)

  14. 大客戶管理專員(1名)

  15. 店長(2名)

  16. 護士

  17. 西醫醫生

  18. 中醫醫生

  19. 中醫師 / 針灸師

  20. 物理治療師

  21. 職業治療師

  22. 牙醫

  23. 外科醫生

  24. 皮膚科醫生

  25. 銷售顧問

  26. 美容師 / 資深美容師

全職廚師

薪資:13500-14500

前台文員

薪金:12000-14000

崗位職責:

  • 負責日常運作,如預約、登記及處理查詢

  • 接待、登記客人到店

  • 安排時間,編定先後次序

  • 將有關資料文件歸檔

  • 處理日常客戶服務及一般電腦文書工作

  • 熱誠有禮、良好笑容

任職要求:

  • 1年前台或文職工作經驗

  • 良好電腦操作和分析力

  • 良好溝通技巧、服務熱誠及團隊精神

牙醫助手

薪金:15000-20000

診所助理/護士

薪金:15000-20000

寵物美容師

月薪:25000-35000

寵物店店長

月薪:25000-40000

寵物銷售員

月薪:25000-40000

市場推廣員

月薪:25000-40000

市場推廣主管

月薪:30000-50000

全職人力資源管理

月薪:15000-25000

  • 協助尋找及初步甄選求職者

  • 基本熟悉勞工法例

  • 需具基本溝通技巧及工作相關經驗

  • 辦理政府入職離職手續文件

  • 公司提供相關工作培訓及晉升

工作地點:新馬路

工作時間:11:00-20:00

區域總監(1名)

高薪誠聘:每月薪金可達 MOP40,000 - 80,000

崗位職責:

  • 業務發展:負責區域內推動業務增長,制定市場策略,拓展客戶基礎。

  • 團隊管理:監督和管理區域內的團隊,建立高效的內部管理體系,優化工作流程制度,提高效率和質量,帶領團隊完成業績指標和年度目標。

  • 績效監控:分析區域內的業務績效指標,並根據數據做出調整和優化。

  • 市場分析:參與公司的戰略規劃制定,研究市場趨勢,制定有效的經營計畫,執行落地確保戰略計劃有效實施。

  • 協調與溝通:與區域內部團隊,以及與其他部門之間的溝通橋樑,促進信息流通和資源共享,定期向上級彙報工作進展。

任職要求:

  • 商業管理或相關領域的學士學位(碩士學位優先),具有5年或以上相關行業企業管理經驗。

  • 5-10年同行業中高管經驗,有醫學背景和全盤實操經驗者優先。

  • 具備良好的領導能力、市場洞察力、決策能力,掌握人際交往技巧。

  • 熟悉企業運營管理,有較強的數據分析能力和項目管理能力。

  • 有良好的職業道德和職業操守,正直誠信,能承擔較大的工作壓力。

 

業務拓展部主管(1名)

每月薪金可達 MOP30,000 - 50,000

崗位職責:

  • 策略規劃:根據公司和市場的整體發展規劃,制定、執行和監控業務計劃,以促進公司目標的實現,包括收入增長和市場佔有率的提高。

  • 市場分析:對同區域內市場進行分析和評估,隨時掌握市場動態,敏捷應對競爭環境變化。

  • 成本管理:預算規劃與控制,確保公司資金的有效使用,以及追蹤業績達成情況。

  • 合作夥伴關係協調:維護與合作夥伴的關係、鞏固與維繫,尋找業務擴展機會。

  • 合約審查:確保合約內容符合公司政策規定,遵守法律法規,保護公司免受潛在的法律風險。

  • 監控合作規則的執行,反饋異常情況,發現實際情況的問題,提出解決建議。

任職要求:

  • 市場行銷、管理或相關領域的學士學位或以上學歷;

  • 具有2年或以上相關工作經驗;

  • 具備較強的市場分析、行銷、推廣能力,具說服力的談判技巧;

  • 品行端正,恰當的人際溝通、協調能力和團隊合作精神;

  • 能夠承受較大的工作強度和工作壓力;

  • 可獨立完成上級委派的工作

 

大客戶管理主管(1名)

每月薪金可達MOP 30,000 - 50,000

崗位職責:

  • 精準了解客戶需求,掌握客戶的真實需求,推薦適合的產品及療程。

  • 根據市場變化,為公司設定合適的銷售流程,優化服務品質,增加競爭優勢。

  • 為客戶設計專屬療程方案,靈活調整策略,提升滿意度。

  • 培養專業團隊,定期對團隊進行專業知識和技能的培訓,提高服務水準。

  • 關注市場動態,了解競爭對手的動向,及時調整策略。

  • 建立反饋管道,方便客戶隨時提出意見和建議,不斷優化服務。

  • 完善服務流程:不斷審視和優化服務流程,提升客戶體驗。

  • 建立公司品牌,提升影響力,增強客戶信心。

任職要求:

  • 具有5年或以上客戶服務相關工作經驗;

  • 具備較強的市場分析、行銷、推廣能力;

  • 品行端正,恰當的人際溝通、協調能力和團隊合作精神;

  • 能夠承受較大的工作強度和工作壓力;

  • 可獨立完成上級委派的工作

大客戶管理專員(1名)

每月薪金:MOP 18,000或以上 (可面議)

崗位職責:

  • 深掌握客戶的真實需求,推薦適合的產品及療程。

  • 為客戶設計專屬療程方案,提升滿意度。

  • 挖掘和識別潛在客戶,並推動銷售增長。

  • 與產品、技術及客服部門緊密合作,確保產品和服務符合客戶期望。

  • 收集並整理客戶反饋,提出改進建議,以提升服務質量。

  • 進行市場分析,了解競爭對手狀況,為公司的業務決策提供參考。

  • 建立和維護良好的客戶關係。

  • 協助上級完成文書工作。

任職要求:

  • 具有2年或以上客戶服務相關工作經驗;

  • 具備較強的市場分析、行銷、推廣能力;

  • 品行端正,恰當的人際溝通、協調能力和團隊合作精神;

  • 能夠承受較大的工作強度和工作壓力;

  • 可獨立完成上級委派的工作

店長(2名)

高薪誠聘:每月薪金可達MOP 30,000 - 60,000

崗位職責:

  • 日常運營管理:確保診所各項業務運行順利,包括人員管理和進貨管理,制定和實施標準操作程序,提升工作效率。

  • 人員管理:招募、培訓和評估診所員工,建立積極的團隊文化,促進員工的專業發展。

  • 客戶服務:提升客人滿意度,處理客人反饋和投訴,促進良好的客人關係,增強診所的品牌形象。

  • 店內收支管理:負責診所預算的編制與執行,監控收支狀況,分析業務數據,提供報告以支持決策。

  • 合規管理:確保診所遵循相關法律法規和行業標準,定期檢查和評估診所的安全措施。

任職要求:

  • 具備3年以上相關管理工作經驗。

  • 醫療、管理或相關領域的學士學位或以上學歷(碩士學位優先)。

  • 具備優秀的溝通和人際交往能力。

  • 熟悉醫療行業的運作和相關法律法規。

  • 具備良好的問題解決能力和組織能力。

 

護士

薪金:面議

崗位職責:

  • 進行各種醫療操作,並確保操作的安全性與正確性

  • 病歷記錄:準確記錄病人的病歷,並更新病人的健康狀況

  • 與醫生、物理治療師等醫療專業人員合作

  • 確保所有的護理工作遵循規範和標準,保障病人的安全和健康

任職要求:

  • 持有澳門衛生局認可的有效護士執照

  • 工作細心及對病人有耐性

  • 工作積極主動、具團隊精神及責任感

  • 具良好服務態度及溝通能力

 

西醫醫生

薪酬 MOP$30,000 起

崗位職責:

  • 負責日常診療工作,提供全科門診服務

  • 為客戶提供專業意見及解答相關咨詢

  • 具備客戶健康管理意識,為客戶提供針對性的健康管理方案。

任職要求:

  • 持有澳門衛生局認可的有效醫生牌照

  • 有專科資格優先;

  • 工作細心及對病人有耐性

  • 工作積極主動、具團隊精神及責任感

  • 精通粵語,英語,國語,具良好服務態度及溝通能力

中醫醫生

薪酬 MOP$30,000 起

崗位職責:

  • 負責中醫日常診療工作

  • 為病人提供專業的中醫意見及解答相關疑問

  • 根據病人自身的情況,為病人制定全面的中醫健康管理方案,提升病人的滿意度 

任職要求:

  • 持有澳門衛生局認可的有效的中醫牌照

  • 具備針灸、拔罐、艾灸、推拿等中醫技能

  • 具有一年或以上獨立診症經驗

  • 精通粵語,英語,國語,具有良好的溝通能力

工作時間:11:00AM ~20:00PM

工作地點:澳門區

 

中醫師 / 針灸師

薪酬 MOP$30,000 起

崗位職責:

  • 提供痛症、骨筋傷、鐵打、正骨、推拿服務

  • 協助診所日常工作

任職要求:

  • 具最少三年相關臨床經驗

  • 懂基本電腦操作、中文打字

  • 流利廣東話,一般普通話及英語溝通

工作時間:11:00AM ~20:00PM

工作地點:澳門區

 

物理治療師

薪酬 MOP$30,000 起

崗位職責:

  • 為患者提供物理評估和治療方案

  • 設計和實施個性化的康復計劃

  • 指導患者進行康復運動

  • 監測患者的康復進程並進行調整

  • 與其他醫療專業人員合作以提供全面護理

  • 記錄患者的病歷和治療進展

任職要求:

  • 需俱備澳門註冊物理治療師資格

  • 有三年或以上骨骼肌肉系統物理治療,手法治療及運動治療的專業工作經驗者優先

工作時間:11:00AM ~20:00PM

職業治療師

薪酬 MOP$30,000 起

崗位職責:

  • 評估患者的功能能力和需求,制定個性化的治療計劃。

  • 執行各類職業治療技術,包括手工操作和社交技能訓練。

  • 與其他醫療專業人員合作,提供綜合性康復服務。

  • 與患者及其家屬進行溝通,提供教育和支持。

  • 記錄和更新患者的治療進度及相關文檔。 

任職要求:

  • 工作細心及對病人有耐性

  • 工作積極主動、具團隊精神及責任感

  • 俱備澳門註冊職業治療師資格

  • 有相關工作經驗者優先

工作時間:11:00AM ~20:00PM

 

牙醫

薪酬 MOP$30,000 起

崗位職責:

  • 提供全面的牙科診療服務,包括檢查、診斷、治療計劃等

  • 執行牙齒清潔、填補、根管治療等

  • 與患者進行溝通,提供健康建議及治療方案

  • 輔導和培訓牙科助理及衛生護士

  • 進行病歷記錄及管理

任職要求:

  • 需俱備牙科相關專業學位及澳門執業資格

  • 有三年牙科臨床工作經驗

  • 熟悉各類常見牙科疾病的診療

  • 對病人有耐性,良好服務態度

  • 具團隊精神及責任心,良好溝通能力

工作時間:11:00AM ~20:00PM

外科醫生

崗位職責:

  • 制定手術計劃:包括手術方法、步驟和預期效果

  • 負責在手術室中進行手術操作

  • 對患者進行隨訪,確保手術傷口癒合良好,監測有無術後併發症

  • 與麻醉醫生、護理人員及其他專科醫生協作,確保患者在手術過程中的安全

  • 與患者及其家屬進行有效的溝通,解釋手術的風險、好處和替代方案

任職要求:

  • 持有澳門衛生局認可的有效外科醫生執照

  • 工作細心及對病人有耐性

  • 工作積極主動、具團隊精神及責任感

  • 具良好服務態度及溝通能力

  • 有整型外科經驗優先

 

皮膚科醫生

薪酬MOP$30,000起

崗位職責:

  • 負責日常診療工作,提供全科門診服務。

  • 負責診斷和處理各種皮膚問題。

  • 具備客戶健康管理意識,為客戶提供針對性的健康管理方案。

任職要求:

  • 持有澳門衛生局認可的有效醫生牌照

  • 有專科資格優先;

  • 工作細心及對病人有耐性

  • 工作積極主動、具團隊精神及責任感

  • 精通粵語,英語,國語,具良好服務態度及溝通能力

 

銷售顧問 

工作內容:

  • 負責店鋪日常運作,維持店面整潔

  • 留意店鋪存貨,確保有足夠庫存

  • 根據客人需求,推薦適合的產品及療程

  • 為顧客提供專業意見並解答疑問

  • 具有良好溝通、對答和分析能力

  • 獨立,成熟,負責,積極主動 

任職要求:

  • 2 年或以上相關工作經驗

  • 能操流利廣東話,懂英語及普通話者

  • 具備相關美容服務或產品銷售經驗者優先考慮

 

美容師/資深美容師/推拿師

工作內容:

  • 為客人提供專業療程服務

  • 細心了解客戶情況

  • 熟悉醫療/美容專業知識

  • 為客人提供專業的面部與身體護理療程

  • 跟進客人療程記錄和效果,保持良好的客戶關係

  • 有責任心、熱誠有禮、良好笑容

任職要求:

  • 2 年以上相關工作經驗

  • 持專業美容文憑或 ITEC 證書優先

  • 良好溝通技巧、服務熱誠及團隊精神

 

申請方式:

對以上職位有興趣人士

Wechat:zzdahao888

Tel:6305 3617

Email:huaclinichr@gmail.com

*閣下提供的個人資料只作招聘用途,所有資料將絕對保密。

$10k - 20k, Freelance 兼職, Gaming & Entertainment 博彩及娛樂, Admin 行政, JSCMPT1, M05BJ

MACAU SLOT 澳門彩票有限公司招聘

澳門彩票 macau jobscall.me recruitment ad 澳門招聘-01.jpg
 

澳 門 彩 票 有 限 公 司 創 建 於 1 9 8 9 年 ,為 亞 洲 首 間 合 法 之 足 球 及 籃 球 博 彩 彩 票 專 營 公 司 , 業 務 主 要 是 為 本 地 及 海 外 客 戶 提 供 足 球 及 籃 球 博 彩 服 務 。

微信图片_20210429153258-210429.jpg
Banner - Macauslot.jpg

Betting Operation Department 投注營運及監控部

  • 賽事資料組文員

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Customer Service Department 客戶服務部 (歡迎在讀大學生應徵)

  • 時薪客戶服務助理 (兼職)

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Cashbetting Department 現金投注部 (歡迎在讀大學生應徵)

  • 時薪票務助理(兼職)

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Interactive Contents Development Department 互動內容發展部

  • Multi Media Content Designer (多媒體內容設計師)

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  • Content Marketing Executive (內容營銷助理)

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Internal Audit Department 內部審核部

  • IT Audit Manager(資訊科技審計經理)

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Information Technology Development Department 資訊科技發展部

  • 高級程式員

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  • 程式員

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  • Business Analyst

► 了解詳情 DETAILS

APPLICATION 申請方式:

有意者請前往本司官網 https://www.macauslot.com/hr/hr_post_list.php.填寫申請表格。

記得點擊 "職位空缺" 申請職位,本司職員會盡快處理您的申請。

如有任何疑問,歡迎致電 8988 9688 查詢。

*個人資料絕對保密,只作招聘用途。

$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, CS 客戶服務, F&B 餐飲業, GM 綜合管理, Hotel 酒店業, HR 人力資源, JSCM16R4, Marketing 市場行銷及傳播, M08AJ

公教中心酒店招聘

 

公教中心酒店 Catholic Centre Hotel

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕!

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段,計劃於2026年即將開業。作為一間三星級酒店,我們致力打造充滿熱情、以服務為導向的團隊,為賓客創造卓越的“五星級”體驗,重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇,實現您的成長和職業發展。

加入我們的大家庭,一同開創屬於您的職業未來!


Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

  • Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

  • Monitor and maintain the hotel’s property management system (PMS) and other relevant software

  • Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

  • Ensure all guests receive a warm welcome and personalized service throughout their stay

  • Handle guest complaints and resolve issues in a timely and professional manner

  • Implement strategies to enhance guest satisfaction and loyalty

  • Maintain a visible presence in the lobby to interact with guests and address their needs

  • Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

  • Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

d. Administrative Duties:

  • Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

  • Monitor and control front office expenses within the budget

  • Maintain accurate records of guest interactions, incidents, and special requests

  • Collaborate with other departments to ensure seamless communication and coordination

  • Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

  • Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

  • Maximize room revenue by managing room inventory and implementing upselling strategies

  • Monitor competitor pricing and market trends to adjust rates and promotions accordingly

  • Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

  • Ensure compliance with hotel policies, procedures, and brand standards

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve front office operations

Requirements:

  • Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

  • High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

  • Relevant certificates in hospitality or guest service management are a plus

  • Strong leadership and team management skills

  • Excellent communication and interpersonal abilities

  • Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

  • Ability to multitask and work under pressure in a fast-paced environment

  • Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

  • Macau ID holder only

Concierge Supervisor

Responsibility:

  • Lead the concierge team and ensure high-quality service delivery

  • Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

  • Handle guest complaints and provide prompt resolutions

  • Collaborate closely with Front Office and other departments to enhance guest experience

  • Train and guide concierge employees to follow hotel standards and procedures

  • Manage concierge resources and maintain a clean, organized work area

  • Build and maintain strong relationships with local vendors and travel partners

Requirement:

  • Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

  • Bachelor’s degree in Hospitality Management

  • Strong knowledge of local attractions, transportation options, and business contacts

  • Excellent communication skills in English and Chinese

  • Strong leadership, problem-solving, and customer service skills

  • Willing to work shifts, weekends, and public holidays

  • Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

  • Proficient in Microsoft office suite

Reception Agent

Responsibilities:

  • Handle guest check-in and check-out procedures

  • Respond to guest inquiries and provide relevant information and assistance

  • Address guest complaints and escalate issues to supervisors when necessary

  • Maintain a clean and organized front desk area in line with hotel standards

  • Coordinate with other departments to meet guest needs

  • Operate the property management system and accurately record guest information

  • Promote hotel services and facilities to enhance guest experience

Requirements:

  • Previous experience in hospitality or customer service is preferred

  • Good command of spoken and written in English and Chinese

  • Friendly, courteous, and with strong interpersonal skills

  • Willing to work shifts, weekends, and public holidays

  • Responsible, detail-oriented, and a good team player

  • Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

  • Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

  • Oversee daily front office activities including check-in, check-out, and guest inquiries

  • Ensure all front desk employees deliver courteous and efficient service according to hotel standards

  • Handle guest complaints and resolve issues promptly and professionally

  • Assist in employee scheduling, training, and performance monitoring

  • Coordinate with other departments to ensure guest needs are met

  • Monitor room availability and support revenue optimization strategies

  • Maintain accurate records and reports related to front office operations

  • Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

  • Minimum 3 years of experience in front office roles

  • Strong leadership and communication skills

  • Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

  • Able to handle guest complaints with professionalism and empathy

  • Good command of spoken and written in English and Chinese

  • Proficient in Microsoft office suite

  • Detail-oriented, organized, and able to work under pressure

  • Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

  • Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

  • Coordinate transportation, tours, dining reservations, and special arrangements

  • Oversee luggage handling, guest arrivals/departures, and door greeting services

  • Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

  • Train and guide team members to uphold service standards and guest satisfaction

  • Handle VIP requests and resolve guest issues promptly and professionally

  • Build and maintain relationships with external vendors and service providers

  • Ensure compliance with hotel policies and local regulations

Requirement:

  • Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

  • Bachelor’s degree in Hospitality Management

  • -trong knowledge of local attractions, transportation options, and business contacts

  • Excellent communication skills in English and Chinese

  • Strong leadership, problem-solving, and customer service skills

  • Willing to work shifts, weekends, and public holidays

  • Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

  • Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

  • Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

  • Monitor booking channels and implement strategies to optimize occupancy and revenue

  • Handle complex booking requests, group reservations, and special arrangements

  • Train and guide reservation agents to maintain service standards and accuracy

  • Prepare reservation reports and assist in forecasting occupancy trends

  • Coordinate with front office and other departments to ensure seamless guest experience

  • Ensure compliance with hotel policies and local regulations

Requirements:

  • Minimum 3 years of experience in hotel reservations or related departments

  • Bachelor’s degree in Hospitality Management

  • Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

  • Good communication skills in English and Chinese

  • Strong leadership, problem-solving skills, and attention to detail

  • Willing to work shifts, weekends, and public holidays

  • Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

  • Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

  • Handle guest inquiries, reservations, and special requests promptly and professionally

  • Assist in training and guiding junior reception agents to maintain service quality

  • Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

  • Ensure accurate handling of payments, billing, and cashiering procedures

  • Maintain a welcoming and professional environment at the reception desk

  • Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

  • 1-2 years of experience in front office or reception operations within hospitality

  • Previous experience in a senior or lead role preferred

  • Good command of spoken and written in English and Chinese

  • Friendly, courteous, and with strong interpersonal skills

  • Willing to work shifts, weekends, and public holidays

  • Responsible, detail-oriented, and a good team player

  • Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

  • Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

  • Welcome guests and assist with luggage handling and door services

  • Arrange transportation, tours, dining reservations, and respond to special requests

  • Provide accurate information about local attractions, events, and services

  • Maintain a professional and courteous demeanor at all times

  • Coordinate with other departments to ensure timely and seamless guest service

  • Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

  • 1–2 years in concierge, bell, or guest services within hospitality preferred

  • Fresh candidates with strong customer service skills may be considered

  • Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

  • Strong organizational and multitasking abilities

  • Knowledge of local attractions, dining, and entertainment options

  • Ability to handle guest issues professionally and calmly under pressure

  • Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

  • Process reservations via phone, email, and online booking platforms

  • Ensure accurate data entry in the Property Management System (PMS)

  • Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

  • Assist with group bookings and special arrangements as required

  • Coordinate with front office and other departments to ensure smooth guest arrivals

  • Maintain compliance with hotel policies and service standards

Requirements:

  • 1–2 years in reservations or front office operations within hospitality preferred

  • Fresh candidates with strong communication skills may be considered

  • Diploma or Certificate in Hospitality Management or related field preferred

  • Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

  • Good communication skills in English and Chinese

  • Friendly, courteous, and with strong interpersonal skills

  • Willing to work shifts, weekends, and public holidays

  • Detail-oriented, responsible, and a good team player

  • Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

  • Answer and transfer internal and external calls accurately to the appropriate department or room

  • Handle guest messages, wake-up calls, and other phone-related services

  • Report communication equipment issues and assist with basic troubleshooting

  • Coordinate with Front Office and other departments to ensure accurate message delivery

  • Maintain a clean and organized switchboard area

  • Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

  • Previous experience in hospitality or customer service is preferred

  • Familiarity with PABX systems and basic hotel operations

  • Good communication skills in English and Chinese

  • Friendly, courteous, and with strong interpersonal skills

  • Willing to work shifts, weekends, and public holidays

  • Detail-oriented, responsible, and a good team player

  • Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

  • Manage guest services team to ensure consistent service standards

  • Oversee smooth execution of check-in and check-out procedures

  • Handle guest complaints and special requests with effective solutions

  • Coordinate with housekeeping, front office, and other departments

  • Follow up on VIP guest arrangements and personalized services

  • Monitor daily operations and optimize service workflows

  • Train, guide, and evaluate front-line staff performance

  • Participate in planning and implementing guest satisfaction initiatives

Requirements:

  • 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

  • Bachelor’s degree in Hospitality Management.

  • Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

  • Proficient in Microsoft office suite

  • Hold relevant certifications in hospitality or guest service management.

  • Strong communication, coordination, and leadership skills

  • Familiarity with guest service procedures

  • Ability to handle emergencies under pressure

  • Proficient in both Chinese and English.

  • Detail-oriented with a strong service mindset

  • Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

  • Answer guest inquiries about hotel services and local attractions

  • Handle service requests via phone, email, or in person

  • Assist guests with bookings for transport, dining, or tours

  • Maintain a clean and professional front desk area

  • Record and follow up on guest feedback and complaints

  • Support luggage storage and lost-and-found handling

  • Coordinate with other departments to fulfill guest needs

Requirements:

  • Strong communication and customer service skills

  • Familiarity with basic front desk procedures and systems

  • Friendly demeanor, professional appearance, and proper etiquette

  • Ability to stay composed in a fast-paced environment

  • Basic English proficiency for guest interaction

  • Willingness to work shifts, nights, and holidays

  • Prior experience in hospitality or customer service is a plus

  • Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

  • Oversee the daily kitchen operations, including food preparation, cooking, and presentation

  • Ensure all dishes meet the hotel’s quality, taste, and consistency standards

  • Supervise and coordinate the work of kitchen staff during shifts

  • Monitor inventory levels of food supplies and kitchen equipment

  • Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

  • Contribute creative ideas for new dishes and seasonal specials

  • Ensure all recipes and portion sizes are followed accurately

  • Ensure all food served meets the hotel’s quality standards and guest expectations

  • Address guest feedback and complaints related to food quality or service promptly and professionally

  • Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

  • Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

  • High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

  • Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

  • Strong leadership and team management skills

  • Excellent communication and interpersonal abilities

  • Proficiency in F&B management software and Microsoft Office Suite

  • Ability to multitask and work under pressure in a fast-paced environment

  • Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

  • Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

  • Ensure all dishes meet the hotel’s quality, taste, and consistency standards

  • Supervise and coordinate the work of kitchen staff during shifts

  • Monitor inventory levels of food supplies and kitchen equipment

  • Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

  • Contribute creative ideas for new dishes and seasonal specials

  • Ensure all recipes and portion sizes are followed accurately

  • Ensure all food served meets the hotel’s quality standards and guest expectations

  • Address guest feedback and complaints related to food quality or service promptly and professionally

  • Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

  • Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

  • High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

  • Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

  • Strong leadership and team management skills

  • Excellent communication and interpersonal abilities

  • Proficiency in F&B management software and Microsoft Office Suite

  • Ability to multitask and work under pressure in a fast-paced environment

  • Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

  • Plan and prepare a variety of dishes according to menu specifications.

  • Supervise kitchen staff and delegate tasks effectively.

  • Ensure food quality, taste, and presentation meet standards.

  • Train line cooks and kitchen assistants to follow the recipe and standards.

  • Monitor inventory and order supplies as needed.

  • Maintain cleanliness and hygiene in all kitchen areas.

  • Follow hygiene (HACCP) safety regulations and company policies.

  • Develop new recipes and contribute to menu innovation.

  • Manage kitchen operations during busy service hours.

Requirements:

  • High school diploma or equivalent is required.

  • Proven experience as a Chef or in a similar culinary role.

  • Strong knowledge of cooking techniques and kitchen equipment.

  • Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

  • Ability to lead and motivate a kitchen team.

  • Creativity and passion for food presentation and flavor.

  • Good time management and organizational skills.

  • Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

  • Plan and prepare a variety of dishes according to menu specifications.

  • Supervise kitchen staff and delegate tasks effectively.

  • Ensure food quality, taste, and presentation meet standards.

  • Train line cooks and kitchen assistants to follow the recipe and standards.

  • Monitor inventory and order supplies as needed.

  • Maintain cleanliness and hygiene in all kitchen areas.

  • Follow hygiene (HACCP) safety regulations and company policies.

  • Develop new recipes and contribute to menu innovation.

  • Manage kitchen operations during busy service hours.

Requirements:

  • High school diploma or equivalent is required.

  • Proven experience as a Chef or in a similar culinary role.

  • Culinary certification or relevant training is preferred.

  • Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

  • Strong knowledge of cooking techniques and kitchen equipment.

  • Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

  • Ability to lead and motivate a kitchen team.

  • Creativity and passion for food presentation and flavor.

  • Good time management and organizational skills.

Chef

Responsibilities:

  • Plan and prepare a variety of dishes according to menu specifications

  • Supervise kitchen staff and delegate tasks effectively

  • Ensure food quality, taste, and presentation meet standards

  • Monitor inventory and order supplies as needed

  • Maintain cleanliness and hygiene in all kitchen areas

  • Follow food safety regulations and company policies

  • Develop new recipes and contribute to menu innovation

  • Manage kitchen operations during busy service hours

Requirements:

  • Proven experience as a Chef or in a similar culinary role

  • Strong knowledge of cooking techniques and kitchen equipment

  • Familiarity with food safety and hygiene standards

  • Ability to lead and motivate a kitchen team

  • Creativity and passion for food presentation and flavor

  • Good time management and organizational skills

  • Willingness to work flexible hours, including weekends and holidays

  • Culinary certification or relevant training is preferred


Chef Assistant

Responsibilities:

  • Assist in preparing ingredients for cooking

  • Follow instructions from Chef during food preparation

  • Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

  • Operate basic kitchen equipment safely; Help with plating and presentation of dishes

  • Comply with food safety and hygiene standards

Requirements:

  • Basic knowledge of cooking techniques and kitchen operations

  • Willingness to learn and follow instructions

  • Ability to work in a fast-paced environment

  • Good hygiene and cleanliness habits

  • Team player with a positive attitude

  • Physical stamina to handle kitchen duties

  • Flexibility to work shifts, including weekends and holidays

  • Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

  • Manage and schedule the entire stewarding team.

  • Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

  • Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

  • Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

  • Oversee the proper operation and the maintenance of equipment.

  • Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

  • Manage waste disposal and recycling programs efficiently.

  • Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

  • Proven experience as a Chief Steward or similar role in a high-volume kitchen.

  • In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

  • Strong leadership and team management abilities.

  • Excellent organizational and inventory management skills.

  • Ability to work under pressure in a fast-paced, hot, and humid environment.

  • Good communication skills to interact effectively with kitchen and purchasing departments.

  • Basic mechanical knowledge for troubleshooting machines is a plus.

  • Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

  • Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

  • Dispose of waste and recyclables according to established procedures.

  • Assist with receiving and storing deliveries as needed.

  • Follow all safety and sanitation protocols (e.g., HACCP).

  • Support other kitchen staff with basic tasks when required.

Requirements:

  • Previous experience in hospitality or kitchen operations is preferred

  • Basic knowledge of hygiene and food safety standards

  • Ability to work efficiently in a fast-paced environment

  • Physically fit and able to handle cleaning tasks and equipment

  • Team-oriented with good communication skills

  • Willingness to work shifts, including weekends and holidays

  • Attention to detail and a strong sense of responsibility

  • Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

  • Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

  • Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

  • Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

  • Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

  • Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

  • Address guest feedback and complaints promptly and professionally.

  • Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

  • Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

  • Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

  • Conduct regular performance evaluations and provide coaching and feedback to team members.

  • Create and manage staff schedules to ensure adequate coverage during peak periods.

  • Foster a positive and collaborative work environment.

  • Manage department’s budget, including revenue targets and cost control.

  • Monitor and analyze financial performance, including sales, costs, and profitability.

  • Implement strategies to maximize revenue and minimize expenses.

  • Ensure accurate billing and cash handling procedures are followed.

  • Ensure compliance with local health, safety, and sanitation regulations.

  • Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

  • Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

  • Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

  • High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

  • Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

  • Strong culinary skills and a passion for food innovation

  • Excellent leadership and team management abilities

  • Strong organizational and time management skills

  • Ability to work under pressure in a fast-paced environment

  • Good command of spoken and written Chinese and English

  • Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

  • Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

  • Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

  • Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

  • Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

  • 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

  • Relevant certificates in food safety and sanitation (e.g., HACCP) are required

  • Proficient in restaurant management software and Microsoft Office Suite

  • Strong leadership and team management skills

  • Excellent communication and interpersonal abilities

  • Proficiency in restaurant management software and Microsoft Office Suite

  • Ability to multitask and work under pressure in a fast-paced environment

  • Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

  • Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

  • Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

  • Monitor food quality, assist in inventory checks and prevent unnecessary expenses

  • Address guest feedback and complaints promptly and professionally

  • Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

  • Promote upselling and verify accurate billing procedures

  • Support the setup and execution of events

  • Enforce hygiene (HACCP) and safety regulations

  • Report maintenance issues and conduct routine equipment checks

  • Perform other operational tasks as required

Job Requirements:

  • 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

  • Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

  • Basic financial knowledge (inventory control, cost management, daily reporting)

  • Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

  • Good command of spoken and written Chinese and English

Bartender

Responsibilities:

  • Mix and serve various alcoholic and non-alcoholic beverages

  • Greet guests and provide friendly, professional service

  • Manage bar inventory and conduct regular stock checks

  • Keep the bar area clean and organized

  • Recommend drinks and promote sales

  • Handle customer orders and process payments

  • Monitor alcohol consumption to ensure guest safety

  • Assist in preparing garnishes, fruits, and bar snacks

Requirements:

  • Knowledge of spirits, cocktails, and mixing techniques

  • Strong communication and customer service skills

  • Ability to work in a fast-paced environment

  • Responsible and detail-oriented

  • Willingness to work shifts and holidays

  • Bartending certification is a plus

  • Prior bartending experience preferred

Waiter

Responsibilities:

  • Greet customers and escort them to their seats

  • Present menus and answer questions about dishes

  • Take and accurately record food and drink orders

  • Serve meals and beverages promptly

  • Attend to customer needs and requests

  • Clear tables and reset for the next guests

  • Handle billing and payment transactions

  • Coordinate with kitchen and other staff

Requirements:

  • Strong communication and customer service skills

  • Ability to work efficiently in a fast-paced environment

  • Basic knowledge of food service and etiquette

  • Physical stamina to stand and carry trays for long periods

  • Attention to detail and hygiene standards

  • Teamwork and collaboration abilities

  • Flexibility to work shifts, evenings, and holidays

  • Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

  • Housekeeping Operations Management

    • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

    • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

    • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

  • Team Leadership

    • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

    • Conduct regular performance evaluations and provide coaching and feedback to team members

    • Create and manage staff schedules to ensure adequate coverage during peak periods

    • Foster a positive and collaborative work environment

    • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

  • Guest Satisfaction

    • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

    • Address guest complaints and concerns related to housekeeping promptly and professionally

    • Implement strategies to enhance guest satisfaction and loyalty

    • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

  • Budget and Cost Control

    • Prepare and manage the housekeeping department’s budget

    • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

    • Identify cost-saving opportunities without compromising quality

  • Coordination with Other Departments

    • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

    • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

    • Work closely with the front office to manage room status and ensure timely room turnover

  • Compliance and Standards

    • Ensure compliance with health, safety, and sanitation regulations

    • Maintain a safe and secure environment for guests and employees

    • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

  • Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

  • High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

  • Relevant certificates in housekeeping or hospitality management are a plus

  • Strong leadership and team management skills

  • Excellent communication and interpersonal abilities

  • Proficiency in housekeeping management software and Microsoft Office Suite

  • Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

  • Ability to multitask and work under pressure in a fast-paced environment

  • Good command of spoken and written Chinese and English

  • Macau ID holder only

Housekeeping Supervisor

Responsibility:

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and quality

  • Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

  • Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

  • Bachelor’s degree in Hospitality Management

  • Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

  • Ability to multitask and work under pressure in a fast-paced environment

  • Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

  • Supervise, schedule and train linen room staff.

  • Maintain linen/uniform room organization and conduct regular inspections.

  • Coordinate with laundry and other departments.

  • Manage linen/uniform inventory and prepare approved orders.

  • Inspect all linen/uniforms before issuing and arrange repairs.

  • Report any damage or losses.

  • Follow all hotel SOPs and procedures.

  • Maintain professional grooming standards.

  • Promote teamwork and positive work behavior.

  • Perform additional duties as assigned.

Job Requirement:

  • Minimum 3 years of experience in linen room / laundry operations

  • Bachelor’s degree in Hospitality Management

  • Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

  • Familiar with textile characteristics and professional laundry standards

  • Skilled in operating industrial laundry equipment and linen management systems.

  • Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

  • Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

  • Flexible schedule availability (including night shifts, weekends, and holidays).

  • Fluent in Cantonese and Mandarin, with good English communication skills

  • Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

  • Answer calls promptly and professionally, relay messages to relevant staff

  • Coordinate room status changes between Front Office & Housekeeping

  • Process lost & found items properly

  • Submit urgent maintenance requests to Engineering

  • Prepare daily room attendant assignments and room assignments

  • Generate and review occupancy reports (OOO/VIP/arrivals/departures)

  • Manage guest loan items with proper documentation

  • Follow all hotel SOPs and grooming standards

  • Demonstrate professional conduct and teamwork

  • Perform additional duties as assigned by superior

Requirements:

  • High school diploma or above

  • With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

  • Sorts soiled linen / uniforms and forwards to the Laundry.

  • Maintains the area of responsibility in a clean and orderly manner.

  • Ensures proper shelving of the clean linen / uniforms.

  • Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

  • Prepares clean linen according to the requisition.

  • Assists the supervisor in checking inventory.

  • Performs any other duties as directed by the Linen Room Supervisor.

  • Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

  • Maintains personal grooming as per Hotel’s standard.

  • Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

  • Minimum 1 year of room cleaning experience (hotel experience preferred).

  • Proficient in standard room cleaning procedures.

  • Proper use of various cleaning equipment and chemicals.

  • Proper handling of lost-and-found items.

  • Works well with colleagues to accomplish collaborative tasks.

  • Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

  • Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

  • Ensures equipment is well-maintained and reports defects to supervisors.

  • Follows hotel safety, emergency, and pest control procedures.

  • Handles lost-and-found items promptly.

  • Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

  • Performs additional duties as assigned and promotes teamwork.

Requirements:

  • Able to identify cleaning requirements for different materials.

  • Capable of prolonged standing work.

  • Diligent and detail-oriented, able to complete tasks independently.

  • Works well with colleagues to accomplish collaborative tasks.

  • Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

  • Professionally alter/repair uniforms, drapes and linens to hotel standards.

  • Maintain an organized inventory of sewing supplies.

  • Ensure equipment and work area remain clean and functional.

  • Complete assigned tasks from Linen Room Supervisor.

  • Strictly follow all hotel and departmental procedures.

  • Maintain proper personal appearance standards.

  • Exhibit professional conduct and teamwork.

Requirements:

  • Prior experience in tailoring or related work is preferred.

  • Familiarity with various fabrics and sewing techniques.

  • Detail-oriented, responsible, and able to work independently.

  • Good time management skills.

  • Able to adapt to hotel working environment and shift schedules.

  • Basic communication skills and a strong sense of teamwork.

  • Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

  • Supervisor all security operations, including surveillance systems, access control, and patrol

  • Respond promptly to security incidents, emergencies, and guest complaints

  • Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

  • Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

  • Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

  • Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

  • Possession of First Aid and CPR certification is an advantage

  • Excellent communication and interpersonal abilities

  • Proficiency in using security systems and technology

  • Ability to remain calm and make quick decisions under pressure

  • Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

  • Supervise daily duties and shift schedules of security staff

  • Conduct safety training to enhance staff awareness

  • Handle emergencies and report to management promptly

  • Regularly inspect surveillance systems, fire equipment, and evacuation routes

  • Maintain effective communication with police, fire departments, and other external agencies

  • Plan and execute security measures for major hotel events

  • Prepare security reports and recommend improvements

Requirements:

  • Minimum 3 years of experience in hotel or property security management

  • Familiarity with security systems, fire equipment, and emergency procedures

  • Strong organizational, coordination, and leadership skills

  • Ability to handle emergencies and make quick decisions independently

  • Excellent communication skills and customer service mindset

  • Willingness to work shifts and on holidays

  • Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

  • Patrol all hotel areas to ensure safety and eliminate hazards

  • Handle security-related issues for guests and staff

  • Monitor surveillance systems and report irregularities promptly

  • Assist in managing emergencies and unexpected incidents

  • Control access at entrances and exits for people and vehicles

  • Support fire drills and safety training activities

  • Maintain order in public areas and prevent disputes or disturbances

  • Keep duty logs and report work status to supervisors

Requirements:

  • Prior experience in hotel or property security is preferred

  • Physically fit and able to work shifts, including night shifts

  • Good observation skills and ability to respond to emergencies

  • Responsible and detail-oriented work ethic

  • Basic communication skills and customer service awareness

  • Familiarity with security equipment and procedures is a plus

  • Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

  • Facilities Management:

    • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

    • Ensure preventive and corrective maintenance schedules are implemented effectively.

  • Budget & Cost Control:

    • Prepare and manage annual facilities budget.

    • Monitor expenses and identify cost-saving opportunities without compromising quality.

  • Compliance & Safety:

    • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

    • Conduct regular inspections and risk assessments to maintain a safe environment.

  • Vendor & Contractor Management:

    • Source, negotiate, and manage contracts with service providers and contractors.

    • Monitor performance and ensure service level agreements are met.

  • Team Leadership:

    • Supervise and develop employees, ensuring high performance and adherence to standards.

    • Provide training and guidance on operational procedures and safety protocols.

  • Project Management:

    • Plan and oversee renovation, repair, and improvement projects.

Requirements:

  • Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

  • Minimum 8 years of experience in facilities or estate management.

  • Strong knowledge of building systems, maintenance practices, and safety regulations.

  • Excellent leadership, communication, and organizational skills.

  • Problem-solving and decision-making ability.

  • Budgeting and financial management skills.

  • Strong negotiation and vendor management capabilities.

  • Ability to work under pressure and handle multiple priorities.

  • Proficiency in MS Office and facilities management software.

  • Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

  • Oversee the installation, operation, and maintenance of all property systems and equipment.

  • Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

  • Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

  • Perform regular maintenance to ensure optimal functioning of equipment.

  • Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

  • Maintain accurate records and documentation for engineering operations.

  • Stay up to date with the latest industry regulations and best practices.

  • Perform other tasks assigned by Department Head.

Requirements:

  • Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

  • Minimum 6 years of relevant experience in coordinating MEP services.

  • Familiar with MEP or Hotel Services requirements and standards.

  • Self-motivated and can work independently and have sound problem-solving skills.

  • Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

  • Good command of both spoken and written Chinese and English.

  • Excellent interpersonal and communication skills.

  • Willingness to work shifts and on holidays.

  • Immediately available is preferable.

Duty Engineer

Responsibilities:

  • Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

  • Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

  • Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

  • Perform regular maintenance to ensure optimal functioning of equipment

  • Stay up to date with the latest industry regulations and best practices

  • Perform other tasks assigned by Manager

Requirements:

  • Minimum 2 years of relevant experience on coordination of MEP services

  • Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

  • Familiar with MEP or Building Services requirements and standards

  • Self-motivated and can work independently and sound problem-solving skills

  • Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

  • Good command of both spoken and written Chinese and English

  • Excellent interpersonal and communication skills

  • Immediately available is preferable

Engineer / Technician

Responsibilities:

  • Conduct routine inspections and maintenance of hotel equipment.

  • Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

  • Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

  • Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

  • Assist in scheduled service and preventive maintenance.

  • Maintain repair logs and report irregularities.

  • Ensure all engineering operations comply with safety standards.

  • Provide technical support for hotel events or emergencies.

  • Coordinate with other departments to resolve facility-related issues.

Requirements:

  • Minimum 1 years of relevant experience.

  • Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

  • Familiar with MEP or Building Services requirements and standards

  • Self-motivated and can work independently and sound problem-solving skills

  • Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

  • Good command of both spoken and written Chinese and English

  • Excellent interpersonal and communication skills

  • Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

  • Assist the Director of Operations or department heads in organizing daily operations

  • Follow up on interdepartmental coordination to ensure effective communication and execution

  • Compile and analyze operational data, providing reports and improvement suggestions

  • Monitor departmental workflows to ensure compliance with hotel standards

  • Address guest or staff operational concerns and propose solutions

  • Support training and administrative tasks such as scheduling and documentation

  • Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

  • Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

  • Minimum 2 years of experience in hotel or related industry operations coordination

  • Familiar with basic workflows of hotel departments

  • Good communication skills in English and Chinese

  • Strong organizational, analytical, and problem-solving skills

  • Proficient in office software and report preparation (e.g., Excel, PowerPoint)

  • Responsible, detail-oriented, and a good team player

  • Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

  • Assist Coordination Team Leader or department heads in organizing daily operational tasks

  • Follow up on interdepartmental coordination to ensure effective communication and execution

  • Compile and analyze operational data, providing reports and improvement suggestions

  • Monitor departmental workflows to ensure compliance with hotel standards

  • Address guest or staff operational concerns and propose solutions

  • Support training and administrative tasks such as scheduling and documentation

  • Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

  • Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

  • Minimum 2 years of experience in hotel or related industry operations coordination

  • Familiar with basic workflows of hotel departments

  • Good communication skills in English and Chinese

  • Strong organizational, analytical, and problem-solving skills

  • Proficient in office software and report preparation (e.g., Excel, PowerPoint)

  • Responsible, detail-oriented, and a good team player

  • Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

  • Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

  • Create annual marketing plans, including specific goals and budgets

  • Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

  • Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

  • Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

  • Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

  • Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

  • Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

  • Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

  • Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

  • Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

  • Bachelor’s degree in Business, Marketing, or a related field

  • Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

  • Mature with a positive mindset and a good team player

  • Knowledge of the local market and industry trends

  • Excellent communication, presentation, and negotiation skills

  • Computer proficiency is required

  • Fluency in both spoken and written English and Chinese

  • Macau ID holder only

  • Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

  • Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

  • Explore, identify, and develop new opportunities

  • Perform sales activities to meet corporate objectives

  • Ensure completeness and validity of customer orders, and coordinate with various departments

  • Monitor and evaluate sales activities to achieve desired business goals

  • Service new and existing clients

  • Conduct market research to monitor industry trends and competitor activities

  • Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

  • Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

  • Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

  • Establish strong relationships with key clients, negotiate and prepare contracts

  • Perform other tasks assigned by the Senior Sales Manager

  • Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

  • Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

  • Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

  • Mature with a positive mindset and a good team player

  • Knowledge of the local market and industry trends

  • Excellent communication, presentation, and negotiation skills

  • Computer proficiency is required

  • Fluency in both spoken and written English and Chinese

  • Macau ID holder only

  • Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

  • Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

  • Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

  • Conduct market research, coordinate promotional activities, and assist in managing marketing projects

  • Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

  • Bachelor's degree in Marketing, Communications, or a related field

  • Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

  • Experience in executing marketing campaigns

  • Proficient in digital marketing tools, social media platforms, and graphic design

  • Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

  • Handle all sales-related documentation, activities and reports

  • Manage accounts and maintain client relationships

  • Assist in sales strategy planning and perform market and competitor analysis

  • Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

  • Minimum 1 year of sales experience, preferably in hospitality

  • Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

  • Assist superiors in daily tasks focused on account payable and costing;

  • Ensure all inventory items have unit cost and be classified in its proper category;

  • Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

  • Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

  • Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

  • Participate in month end stock taking and assist Auditor for annual stock taking;

  • Prepare stock take variance report and investigate the reasons;

  • Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

  • Reconciliation of vendor statement against system statement accounts;

  • Lead AP processing;

  • Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

  • Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

  • Other duties or ad-hoc tasks assigned by superiors;

Requirements:

  • Bachelor degree holder or above in Accounting/ Finance

  • Good command of spoken and written Chinese and English

  • Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

  • Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

  • Ability to meet deadline

  • Detail-oriented team player with financial analytical skills.

  • Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

  • Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

  • Prepare journals, daily operating report and reconciliation;

  • Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

  • Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

  • Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

  • Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

  • Reconciliation of receivable statement against system statement accounts;

  • Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

  • Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

  • Ensure that vouchers are presented in numerical sequence and are properly accounted for;

  • Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

  • Other duties or ad-hoc tasks assigned by superiors;

Requirement:

  • Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

  • Good command of spoken and written Chinese and English

  • Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

  • Ability to meet deadline

  • Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

  • Process invoices, debit and credit notes, vouchers and receipts to guests;

  • Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

  • Sort out, filing, archiving relevant AR & Income audit supporting documents;

  • Audit and trace the bank records for accuracy of cash/bank receipt;

  • Act as cashier substitute when necessary.

  • Other duties or ad-hoc tasks assigned by superiors;

Requirement:

  • Bachelor degree holder or above in Accounting/ Finance

  • Good command of spoken and written Chinese and English

  • Fresh graduate is welcome

  • Software: Words, Excel, Powerpoint, SageX3.

  • Ability to meet deadline

  • Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

  • Prepare payment vouchers, cheque, remittance;

  • Ensure regular payment are handled on times;

  • Sort out, filing, archiving relevant AP & Costing supporting documents;

  • Participate in month end stock taking and assist Auditor for annual stock taking;

  • Messenger for banks, supplier and government departments etc;

  • Other duties or ad-hoc tasks assigned by superiors;

Requirement:

  • Bachelor degree holder or above in Accounting/ Finance

  • Good command of spoken and written Chinese and English

  • Fresh graduates are welcome

  • Software: Word, Excel, PowerPoint, SageX3

  • Ability to meet deadline

  • Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

  • Assist to establish and implement purchasing department policies & procedures

  • Advise superior on ways to improve effectiveness and efficiency of Purchasing department

  • Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

  • Research potential vendors, compare and evaluate offers from suppliers

  • Negotiate contract terms for agreement and pricing

  • Track orders and ensure timely delivery

  • Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

  • Other duties or ad-hoc tasks assigned by superiors

Requirements:

  • Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

  • Good command of spoken and written Mandarin, Cantonese (English is a plus)

  • Software: Words, Excel, Powerpoint

  • Macau ID holder only

Senior Receiving Assistant

Responsibilities:

  • Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

  • Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

  • Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

  • Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

  • Facilitate the process for supplier returns or exchanges as required.

  • Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

  • Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

  • High school graduate or above.

  • Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

  • Strong attention to detail and commitment to accuracy in documentation and inventory records.

  • Good organizational and time-management skills to handle the flow of daily deliveries.

  • Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

  • Basic problem-solving skills to address discrepancies and non-conforming deliveries.

  • Certification in inventory management or related field is an advantage.

  • Must be a Macau ID holder

Warehouse Assistant

Responsibility:

  • Conduct monthly full counts & daily spot checks;

  • Investigate variances and implement corrective actions;

  • Monitor temperature logs for cold room (e.g. -18C to 4C);

  • Update stock movements in Sage X3 System;

  • Identify slow-moving items for utilization;

  • Minimize spoilage or obsolescence losses;

  • Organize storage by category (food/beverage/cleaning zones);

  • Enforce First-In-First-Out (FIFO) policy;

  • Distribute requested items to user departments;

Requirement:

  • High school graduated or above

  • Good command of spoken and written Mandarin, Cantonese (English is a plus)

  • Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

  • Responsible for cash management of hotel;

  • Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

  • Responsible for cash paperwork processing and making statements;

  • Assist the hotel finance department with daily affairs and operations.

  • Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

  • Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

  • Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

  • Good command of spoken and written Mandarin, Cantonese (English is a plus)

  • Proficient in Microsoft Office Suite and Infrasys POS

  • Flexible with rotating shift schedules

Cashier

Responsibilities:

  • Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

  • Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

  • Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

  • Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

  • Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

  • Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

  • Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

  • High school graduate or above.

  • Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

  • Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

  • Infrastructure Design & Management:

  • Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

  • Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

  • Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

  • Cybersecurity & Compliance:

  • Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

  • Ensure compliance and other regulations; develop incident response and disaster recovery plans

  • Conduct regular audits and system updates

  • Vendor & Project Coordination:

  • Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

  • Lead ELV system improvements, including CCTV redundancy and network isolation

  • Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

  • Team & User Support:

  • Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

  • Provide technical guidance to staff, resolve IT issues, and maintain system documentation

  • Lead a small IT team

  • Other duties or ad-hoc tasks assigned by superiors

Requirements:

  • Degree or diploma in Computer Science, Information Technology, or a related field

  • Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

  • Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

  • Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

  • Experience with automation and scripting (e.g., PowerShell, Python)

  • Knowledge of database management systems (e.g., SQL Server, MYSQL)

  • Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

  • Good command of spoken and written Chinese and English

  • Macau ID holder only

  • Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

  • Manage the technical support team to ensure smooth daily IT support operations.

  • Develop and optimize technical support processes and standards to enhance service quality and efficiency.

  • Assign and track team tasks to ensure timely issue resolution.

  • Provide second-level technical support for complex technical problems.

  • Prepare technical documentation, user manuals, and training materials.

  • Assist in system maintenance and updates.

  • Coordinate with other departments to ensure IT services meet business needs.

Requirements:

  • Bachelor’s degree or above in Computer Science, Information Technology, or related field.

  • At least 5 years of IT support experience, with 2+ years in a team leadership role.

  • Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

  • Strong team management and cross-departmental communication skills.

  • Ability to write technical reports and process documentation.

  • Microsoft or networking certifications preferred.

  • ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

  • Provide administrative support to HR, including but not limited to:

    • Managing employee records and databases

    • Coordinating new hire orientations and employee onboarding

    • Processing employee paperwork and benefits

    • Maintaining confidentiality and handling sensitive HR matters

  • Assist in the recruitment process, including but not limited to:

    • Posting job advertisements and managing job applications

    • Coordinating interviews and assessments

    • Conducting background checks and reference checks

  • Develop and implement employee engagement initiatives, including but not limited to:

    • Organizing employee events and activities

    • Conducting employee surveys and focus groups

    • Developing internal communications and company newsletters

  • Ensure compliance with labor laws and regulations, including but not limited to:

    • Managing staff's compensation claims and return-to-work programs

    • Conducting workplace investigations and disciplinary actions

    • Maintaining accurate records of employee attendance and leave

  • Assist in the development and implementation of HR policies and procedures

  • Perform other HR-related tasks as required

Requirements:

  • Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

  • Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

  • Proficiency in Microsoft Office and HR software

  • Excellent organizational skills

  • Ability to maintain confidentiality and handle sensitive HR matters

  • Knowledge of labor laws and regulations in Macau

  • Strong interpersonal abilities and communication skills

  • Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

  • Provide administrative support to HR, including but not limited to:

    • Managing employee records and databases

    • Coordinating new hire orientations and employee onboarding

    • Processing employee paperwork and benefits

    • Maintaining confidentiality and handling sensitive HR matters

  • Assist in the recruitment process, including but not limited to:

    • Posting job advertisements and managing job applications

    • Coordinating interviews and assessments

    • Conducting background checks and reference checks

  • Develop and implement employee engagement initiatives, including but not limited to:

    • Organizing employee events and activities

    • Conducting employee surveys and focus groups

    • Developing internal communications and company newsletters

  • Ensure compliance with labor laws and regulations, including but not limited to:

    • Managing staff's compensation claims and return-to-work programs

    • Conducting workplace investigations and disciplinary actions

    • Maintaining accurate records of employee attendance and leave

  • Assist in the development and implementation of HR policies and procedures

  • Perform other HR-related tasks as required

Requirements:

  • Minimum 3-5 years of experience in HR, preferably in the hospitality industry

  • Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

  • Proficiency in Microsoft Office and HR software

  • Excellent organizational skills

  • Ability to maintain confidentiality and handle sensitive HR matters

  • Knowledge of labor laws and regulations in Macau

  • Strong interpersonal abilities and communication skills

  • Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

  • Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

  • Communicate with candidates throughout the hiring process

  • Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

  • Ensure all new employee paperwork is completed and processed

  • Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

  • Assist with the preparation of HR reports and metrics

  • Support the coordination of training sessions and employee development programs

  • Assist in tracking employee training and development activities

  • Help ensure compliance with labor laws and company policies

  • Assist in the implementation of HR policies and procedures

  • Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

  • Assist in organizing HR events and employee engagement activities

  • Good command of spoken and written Chinese and English

  • Macau ID holder only

Requirements:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

  • Knowledge of HR principles and practices is an advantage

  • Strong organizational and time management skills

  • Excellent written and verbal communication skills

  • Proficient in Microsoft Office Suite and HR software

  • Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

  • Assist the General Manager in daily operations and strategic planning

  • Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

  • Prepare reports, presentations, and correspondence as needed

  • Facilitate communication and collaboration with other departments to ensure seamless operations

  • Attend meetings, take minutes, and follow up on action items

  • Support budget preparation and financial reporting

  • Coordinate special projects and initiatives as directed by the General Manager

  • Maintain and organize files and records for easy access and reference

  • Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

  • Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

  • Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

  • Exceptional organizational and time management skills, with a keen eye for detail

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

  • Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

  • Discretion and integrity in handling confidential information and sensitive matters

  • A proactive approach to problem-solving and a commitment to excellence

  • Ability to work independently and as part of a team

  • Knowledge of hospitality operations and industry trends is an advantage

  • Strong interpersonal abilities and diplomatic communication skills

  • Good command of spoken and written Chinese and English

Secretary

Responsibilities:

  • Provide high-level administrative support to the General Manager

  • Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

  • Prepare and organize reports, presentations, and documents for meetings

  • Conduct research, compile data, and produce insightful analyses to support decision-making processes

  • Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

  • Handle correspondence, including emails, phone calls, and letters, ensuring timely response

  • Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

  • Attend meetings, take minutes, and follow up on action items

  • Facilitate communication and collaboration with other departments to ensure seamless operations

  • Develop and maintain strong relationships with internal and external parties

  • Maintain and organize files and records for easy access and reference

  • Maintain confidentiality and discretion in handling sensitive information and matters

  • Perform other administrative tasks as required

Requirements:

  • Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

  • Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

  • Exceptional organizational and time management skills, with a keen eye for detail

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

  • Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

  • Discretion and integrity in handling confidential information and sensitive matters

  • A proactive approach to problem-solving and a commitment to excellence

  • Ability to work independently and as part of a team

  • Knowledge of hospitality operations and industry trends is an advantage

  • Strong interpersonal abilities and diplomatic communication skills

  • Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

  • Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

  • Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

  • Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

  • Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

  • Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

  • Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

  • Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

  • Bachelor’s degree in Business Administration, Management, or a related field.

  • Minimum of 5 years of experience in an executive support role or similar position.

  • Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

  • Excellent written and verbal communication skills.

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

  • Demonstrated ability to maintain confidentiality and handle sensitive information.

  • Strong problem-solving skills and attention to detail.

  • Experience in project management and familiarity with project management tools.

  • Knowledge of corporate governance and compliance standards.

  • Previous experience in a leadership role is a plus.

  • Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

$10k - 20k, Hotel 酒店業, $20k - 30k, Gaming & Entertainment 博彩及娛樂, Design 設計, CS 客戶服務, Marketing 市場行銷及傳播, GM 綜合管理, F-JSCM1, Admin 行政, M07CJ

WYNN MACAU 永利澳門招聘

wynn macau jobscall.me recruitment ad 澳門招聘-01.jpg
 

【永利暑期工作機會|把握暑假・開拓視野・成就未來】

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廚房及洗衣房經理 Manager - Kitchen & Laundry (ID:744BR)

主要職責

  • 管理廚房及洗衣房設備日常運作並組織廚房及洗衣房設備的維護計劃

職位介紹

  • 為廚房及洗衣房設備開發和實施綜合預防性維護計劃

  • 檢查並確保維修,保養和安裝遵守相關的安全規則和規定

  • 分析糾正性維護趨勢並調整預防性維護計劃,以減少糾正性維護事件

  • 排除疑難或解決棘手問題以確保所有設備處於良好的工作狀態

  • 提出設備或工作程序的改進方案,以提高服務水平、生產率和降低成本

職位要求

  • 工作經驗: 具備最少 7 年電機或機械工程的領導工作經驗,具大型綜合度假村經驗者優先

  • 技能 / 證書: 對於廚房和洗衣房的設備、工具和維修有深入的了解,熟悉建築行業、建築法規和本澳政府規章

  • 教育程度: 具機械工程、機電工程學士學位或相關程度

  • 語言能力: 能操良好廣東話,英語及/或普通話

  • 電腦應用: 熟悉微軟辦公(MS Office)軟件

Job Purpose

  • Manage the daily operations and organize planned maintenance plans on kitchen and laundry equipment.

Key Responsibilities

  • Develop and implement a comprehensive preventative maintenance plan for kitchen and laundry equipment

  • Review and ensure the repairs, maintenance works and installation adhere to relevant safety rules and regulations

  • Analyse corrective maintenance trends and adapt preventative maintenance plans to reduce corrective maintenance events

  • Trouble-shoot difficult cases to ensure electrical system and equipment is in perfect working order

  • Propose improvement to installations or work procedures that lead to an increase of service level, productivity or cost reduction

Competencies and Requirements

  • Experience: Minimum of 7 years’ electrical or mechanical of relevant management experience. Experience in large integrated luxury resort is an advantage

  • Knowledge/Certificates: Deep knowledge of kitchen and laundry equipments. Knowledge of a range of building trades, building codes and local government regulations

  • Education: Bachelor degree or above in mechanical, electro-mechanical engineering or relevant discipline.

  • Language Ability: Good command of spoken and written English and Chinese (Cantonese/ Mandarin)

  • Computer Skills: Proficient in MS Office

如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員 Auditor - Income Control (ID:48BR)

主要職責:主要負責收集及審核公司所有與收入相關的事項,須確保收入記錄準確無誤;此外,亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件,包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

  • 主要負責娛樂場及賬房的收入進行日常審計工作

  • 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

  • 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

  • 工作經驗:具會計或金融業工作經驗者優先考慮

  • 教育程度:須持會計學、經濟學學士或相關商科學歷優先考慮

  • 技能 / 證書:熟悉審計工作

  • 語言能力:操及寫流利英語、廣東話及普通話

  • 電腦應用:熟識 MS Office 操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

  • Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

  • Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

  • Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

  • Experience: Experience in accounting, finance or related business field experience preferred

  • Education: Bachelor degree in Accounting, Finance or related business field preferred

  • Knowledge/Certificates: Proficient in auditing knowledge and techniques

  • Language Ability: Good written and spoken English and Chinese

  • Computer Skills: Proficient in MS Office

如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能主任 Supervisor - IT Business Intelligence Group (ID: 2780BR)

主要職責:

資訊科技商業智能主任負責理解及掌握管理層所訂定的工作重點與優先次序,並確保在其帶領及指導下的商業智能團隊成員清楚相關要求,並按既定標準及時、有效地執行各項工作。此職位負責監督所有與硬體及軟體相關的第二線資訊科技支援服務,以確保符合既定的服務級別協定(SLA),亦需參與專案的實施與執行。如遇到任何非正常情況、潛在風險、營運挑戰或相關投訴事項,必須即時向商業智能團隊的管理層作出匯報,以確保問題能迅速獲得跟進及處理,維持營運穩定及服務水準。

職位介紹

  • 在資源有限的情況下管理服務單,對各項工作進行優先排序,確保所有工作均被妥善安排及按需要執行,並進行電話滿意度回訪。

  • 提供充分的監督,以最大化團隊資源運用.監控服務單的處理流程,確保僅在必要時才安排多於一名團隊成員處理同一服務單。管理團隊資源的分配,確保每張服務單均能高效及及時地完成。

  • 根據服務水平協議(SLA)要求,處理及跟進所有服務單將任何問題或關注事項上報至管理層

  • 及時向商業智能管理層報告所有挑戰,並提出可行的改善或解決方案

  • 協助管理硬體及軟體的第二線資訊科技支援服務工作

職位要求

  • 工作經驗:具備最少兩年與本職位所述職責及工作範疇直接相關之工作經驗,其中包含兩年之主任

  • 或管理層級經驗;並於專案推動及資源管理方面展現卓越表現及成功經驗。

  • 教育程度:須具資訊科技領域之文憑或學士學位

  • 語言能力:須操流利廣東話,普通話及良好英語

Job Purpose

The Supervisor of the BIG group is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understands and carries out the tasks as needed. This position supervises all second level support tickets for hardware and software to meet all service level agreements (SLA’s) as well as involve in project implementation and execution. In this role, any unwarranted issues, challenges, complaints are to be raised to the Assistant Manager and or Manager of the BIG Team immediately. This role collaborates with all business users on a daily basis.

Key Responsibilities

  • Understand, quite often, requests will outweigh resources and have the skill to manage tickets so the highest priority is given to an experienced agent and is followed up with a satisfaction check (phone call)

  • Provide adequate supervision to ensure resources are scheduled and dispatched to make the most of the team’s resources. Monitor ticket and efficient and timely handling on each ticket

  • Act on all Help Desk tickets to comply with the SLAs

  • Escalate any concern to higher management

  • Report all challenges in a timely manner to BIG Management with options to rectify

  • Assists to manage 2nd Tier support for both hardware and software.

Competencies and Requirements

  • Experience: At least 2 years’ experience directly related to the duties and responsibilities as specified above,

  • with 2 years at supervisory level. Proven track record in projects and resource management

  • Education: Diploma or degree in Information Technology field

  • Language Ability: Multilingual English/Mandarin/Cantonese preferred

如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務車道協調員 Driveway Coordinator - Limousine Services (ID: 3603BR)

主要職責

  • 監督及協調轎車服務部的車道運作,並確保賓客在酒店享有愉快的豪華轎車服務體驗

職位介紹

  • 借助轎車跟蹤系統來監測已預訂的轎車服務在酒店車道上的上落情況

  • 確保有預訂的客人乘坐正確的指定轎車

  • 協調並準確地記錄預訂的上落客情況

  • 當客人目的地為澳門機場或澳門客運碼頭時,需負責將碼頭酒店代表的車牌號碼、乘客人數和行李數等資料給酒店代表作送客準備

  • 掌握所有酒店、各區盛事和活動的最新資訊,以確保能提供高水平的產品和服務知識,以便向客人解釋及銷售服務和設施

職位要求

  • 工作經驗:具於五星級酒店從事客戶服務的工作經驗者優先考慮

  • 教育程度:中學畢業或以上程度

  • 語言能力:能操良好的廣東話、普通話及英語

  • 電腦應用:熟悉 MS Office 操作

Job Purpose

  • Monitor, coordinate logistics, and ensure the guest have a pleasant limousine transportation experience at the hotel driveways.

Key Responsibilities

  • Monitor scheduled limousine bookings for pick-ups and drop-offs at the driveways with the aid of the Limo Tracking System.

  • Ensure the guest with bookings enter the correctly designated limousines.

  • Reconcile and accurately notate scheduled limousine pick-ups and drop offs.

  • Track departures with destinations to the Airport and Macau Ferry Terminal and notify the Pier Hotel Representatives of the limo plate number, number of pax and number of pieces of luggage for farewell coordination.

  • Have up-to-date knowledge of all hotel, events, and activities to ensure a high level of product and service knowledge in order to explain and cross sell services and facilities to guests.

Competencies and Requirements

  • Experience: Previous customer service experience in a 5-star hotel is an advantage

  • Education: Secondary school or equivalent.

  • Language Ability: Good Cantonese, Mandarin and English

  • Computer Skills: Proficient in MS Office


如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm


資訊科技營運專員 Specialist - IT Property Services (ID:3717BR)

主要職責

  • 作為資訊科技中心的最前線聯絡人員,負責協助團隊成員作出解決電腦系統問題的支援服務,並為硬體和軟體系統提供技術支援。

職位介紹:

  • 擔任資訊科技部門的代表,並滿足公司内部的需求

  • 透過支援中心電話、電郵或其他通訊渠道,並迅速地處理詢問並提供解決方案

  • 監察及維持服務紀錄,並確保完成支援服務

  • 需對資訊科技部門的日常運作產生影響的問題作出及時更正及匯報

  • 須與資訊科技相關的團隊協調安裝、設定及排除故障

  • 根據資訊科技部門指引,確保設備獲得適當的檢查、記錄、分配、分發及處置

  • 執行系統監控、檢查和預防性維護以維持服務的正常運作

職位要求

工作經驗:具最少一年相關酒店及娛樂場資訊科技工作經驗者優先考慮

  • 教育程度:須具資訊科技領域的文憑或大學畢業學歷

  • 語言能力:須操流利廣東話,普通話及良好英語

  • 需輪班及能在娛樂場/渡假村工作

Job Purpose

The IT Property Services Specialist is responsible for contact ownership, provide first tier support and service request management through IT hotline, email or IT service counter. He/she is the front-line contact person for all internal business users on all issues related to IT systems and services, this position carries out duties to provide technical support on IT hardware, software and business systems.

Key Responsibilities

  • Serve as the representative of the Information Technology Division to drive customer (internal user) satisfaction

  • Provide IT technical support to our customers (internal user)

  • Handle user incident / service requests over telephone, email, live chat, direct interaction or any other available forms of communication

  • Maintain service request log and track all service requests till completion

  • Escalate a critical issue that might cause concern to IT management

  • Coordinate the installation, configuration and troubleshooting with relevant IT fulfillment team

  • Follow the instruction of the IT asset management process to ensure the IT equipment is checked, recorded, assigned, distributed and disposed properly

  • To perform system monitoring, health check and preventive maintenance to maintain services uptime

Competencies and Requirements

  • Experience: Minimum 1 year experience directly related to the duties and responsibilities specified.

  • Proven track record in project implementation, deployment and business application support

  • Education: Diploma or degree in Information Technology field

  • Language Ability: Multilingual English/Mandarin/Cantonese preferred

  • Able to work on shift when required

  • Able to work in entertainment/integrated resort

如有查詢,請於辦公時間星期一至五上午 9 時至下午 6 時致電(853)8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責:

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作,為基礎設施系統提供支持和日常維護。

職位介紹:

  • 安裝和配置電腦硬件操作系統和應用程序

  • 監控和維護電腦系統和網絡

  • 與員工或合作夥伴溝通,以幫助建立系統或解決問題;

  • 排除系統和網絡問題以及診斷和解決硬件或軟件故障

  • 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

  • 協助工程師遵守法規和合規流程

職位要求

  • 工作經驗:最少三年資訊科技相關經驗,有電腦系統服務經驗者優先

  • 教育程度:資訊科技相關領域的文憑或學位

  • 語言能力:能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

  • Installing and configuring computer hardware operating systems and applications

  • Monitoring and maintaining computer systems and networks

  • Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults

  • Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

  • Assist engineers in adhering to regulatory and compliance processes

  • Competencies and Requirements:

  • Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

  • responsibilities specified. Experience in computer systems support and service desk as an advantage

  • Education: Diploma or Degree in Information Technology field

  • Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

  • Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

  • Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

  • Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

  • Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

  • Minimum 2-3 years of developer experience strongly preferred

  • Bachelor’s degree or above in Computer Science or IT related degrees

  • Fluent in written and spoken English and Chinese

  • Knowledgeable in programming, data analysis, and database manipulation skills

  • Prior experience working with Python, SQL are strongly preferred


會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責:負責以專業及有禮的態度與賓客互動並招募新會員;向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹:

  • 以專業及親切的態度與賓客提供優質服務

  • 負責新會員招募計劃,協助新會員辦理會籍註冊流程

  • 向賓客推廣各項會員優惠資訊及回贈方案,安排獎賞換領事宜

職位要求:

  • 工作經驗:具娛樂場市場業務及客戶服務工作經驗者優先考慮

  • 教育程度:學士學位或同等學歷

  • 語言能力:操流利的廣東話、普通話及英語             

  • 電腦應用: 熟悉Ms Office軟件操作及中英文打字技巧

 

如有查詢,請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

F&B Stewards - 管事員 Steward (38BR)

職位介紹

  • 清洗和存放餐具,鍋及玻璃器皿

  • 須清潔和消毒廚房設備及工作範圍,包括烤爐,爐頭,地板和天花板等

  • 正確地使用,處理和儲存清潔劑

  • 掉去和處理廚房的垃圾

職位要求

  • 工作經驗: 具一年或以上從事廚房工作者優先考慮

  • 技能 / 證書: 具如何正確使用,處理和儲存清潔劑的知識

  • 教育程度: 小學畢業或以上

  • 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

  • Clean, wash and store crockery, pots and glassware

  • Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

  • Use, handle and store cleaning chemicals correctly

  • Remove and dispose of kitchen garbage

Competencies and Requirements:

  • Experience: 1 year as a kitchen worker an advantage

  • Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

  • Education: Primary school or above

  • Language Ability: Good Cantonese, Mandarin or English

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

  • 須負責為廚房各工作站準備食物,為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

    Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

  • 準備生肉,魚及蔬菜

  • Prepare raw meat, fish and vegetables
    準備配菜
    Unload deliveries into stockroom and rotate products to avoid spoilage

  • 卸載產品並運送到倉庫,以避免損壞
    Coordinate with other Western kitchens to share and purchase inventory

  • 保持醬汁處於良好狀態
    Clean and tidy the kitchen and cookware

  • 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

  • 工作經驗:具最少兩年於四、五星級西式餐廳的廚房工作經驗

    Experience: Previous kitchen experience an advantage

  • 技能 / 證書:對意大利式菜餚瞭如指掌;精通刀切技術

    Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

  • 教育程度:中學畢業或等同學歷

    Education: Secondary school or equivalent

  • 語言能力:能操良好英語

    Language Abilities: Good Cantonese and English

申請方式:

如欲了解職位詳情,請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com,亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm

$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, Construction 建築業, Design 設計, M05AJ

澳門建築工程有限公司招聘

 

招聘職位內容:

1. 行政及銷售助理

月薪:澳門幣 10,000-11,000 元

職責內容:

  • 負責日常行政支援(接待、電話、快遞、辦公環境維護、物資採購)及銷售訂單處理、報價、合同、客戶資料跟進與數據匯總。

  • 處理文書檔案、會議紀錄、費用報銷及銷售相關帳務核對,協助製作銷售報告。

  • 協調外聯事務(物業對接、證照年檢、差旅安排)及員工/銷售活動組織,支援銷售團隊外出協調。

技能要求:

  • 大專或以上學歷,歡迎應屆畢業生,熟練Office及辦公系統。

  • 細心主動,善於溝通,持有私家車或電單車駕駛執照優先,流利英語者優先。

2. 私人司機 Chauffeur

職責內容:

  • 要不定時工作,包括:清晨、晚上、週末和假日

  • 處理車輛的日常清潔及維修保養, 確保車輛狀況良好及運作正常

技能要求:

  • 持澳門居民身份證

  • 熟悉澳門及斴近地區道路及交通規則, 持有有效的澳門及內地輕型汽車駕駛執照五年或以上

  • 具有良好駕駛技術及態度和安全意識 (需出示違例駕駛記分記錄及無犯罪紀錄證明)

  • 保密性高、有責任感、守時、誠實有禮、不吸煙

3. 高級項目經理 Senior Project Manager

職責內容:

  • 管理裝修項目並帶領整個項目團隊從項目投標階段到完工

  • 負責項目規劃與實施、項目品質保證、項目風險及成本控制

技能要求:

  • 室內設計、建築研究或相關專業學位

  • 至少6年室內裝修承包經驗

  • 具備高端酒店或客房裝修項目相關經驗

  • 豐富的精裝修項目與團隊管理經驗

  • 優秀的溝通能力

  • 流利的中英文

4. 室內精裝修設計經理 Interior Design Manager

職責內容:

  • 確保與內部設計團隊溝通並按時提交高品質且易於理解的施工圖和設計

  • 利用技術專業知識監督設計過程

  • 能夠參加與業主和顧問的設計相關會議,並提供清單和追蹤記錄以供批准

  • 避免施工過程中的錯誤並降低財務風險

  • 隨時了解不斷變化的建築立法和與設計相關的實踐規範

  • 監察提交圖則及施工圖的質量與進度

  • 指揮整個項目繪圖及深化工作進度

技能要求:

  • 熟悉掌握施工圖繪製規範和要求

  • 豐富的精裝修項目經驗

  • 具備創新精神,有獨立的思維並能兼顧甲方設計的整體需要;

  • 工作態度嚴謹穩健、學習能力強、工作踏實認真、能夠承受較大的工作壓力

  • 具有一定主動性,方案理解、領悟能力強。善於溝通交流,具備團隊意識

  • 具有6年以上酒店或客房裝修項目經驗, 設計或建築相關專業畢業優先

  • 優秀的中英文口語和寫作能力

5. 高級項目協調員 Sr. Project Coordinator

職責內容:

  • 負責工程協調及項目跟進等工作

  • 協助項目經理準備工程檔案, 與各部門和地盤之間的內部協調

  • 與內部和外部各方合作, 組織、執行及完成各項項目所需的工序環節

  • 根據施工進度,跟進訂貨、生產、送料進度,定期更新進展狀態

  • 執行項目經理和部門主管特別指派工作

  • 獨立處理工程上的文書工作,製定項目報表,記錄會議議程

技能要求:

  • 具五年或以上工作經驗,中英文程度良好

  • 熟悉 Microsoft Office 程式應用及中英文文書處理

  • 組織良好,能夠獨立工作, 並能承受壓力

  • 有酒店或客房項目經驗優先考慮

6. 採購經理 Procurement Manager

職責內容:

  • 按照物料及圖紙審批採購工程物料, 包括物料詢價

  • 跟進物料相關文件及工作

  • 按照地盤進度協調物流及到貨時間

技能要求:

  • 有相關裝修材料審批經驗

  • 精通裝修行業的採購業務, 運作流程及工程材料市場訊息

  • 有設計及裝修行業工作經歷者優先

  • 必備良好的中英文讀寫能力

  • 具有較強的談判能力及溝通能力

  • 能獨立工作,學習和受壓能力強

  • 熟悉精裝項目圖紙

7. 工料測量經理 Quantity Surveyor Manager

職責內容:

  • 負責項目中分包和材料供應商等價格分析、增減和糧單的核算

  • 提供工程計量、採購、草擬分包合同及工程完工結算等

  • 負責項目實施成本的監督,分判合同管理, 工程帳目及糧款申請

  • 參與投標工作,包括材料及分判詢價,造價分析等商務工作

技能要求:

  • 持工料測量, 土木工程或工程造價相關證書或學位

  • 具備五年或以上大型項目工料測量工作經驗

  • 熟練AutoCAD, MS Office 辦公軟件

  • 良好中英文書寫及會話能力

  • 良好的工作態度,能吃苦耐勞,具備一定的溝通協調能力

8. 助理項目經理 Assistant Project Manager

職責內容:

  • 確保項目的所有施工活動均符合項目合同要求

  • 計劃並參加定期現場和設計會議,組織工作並監管項目進度進行工作和安全檢查

  • 進行現場質量控制並檢查現場和場外工作

  • 執行及完成項目經理委派工作

  • 按項目需要提交施工方案, 項目進度表等文書處理

技能要求:

  • 具五年或以上建築行業工作經驗

  • 能夠獨立工作並承受壓力,吃苦耐勞,注重細節,有上進心,責任心強熟悉室內精裝修,具有關設計、工程和供應商運營知識優先考慮

  • 熟練使用 Windows、AutoCAD、Microsoft Office 和 Project

  • 良好的中英文口語和寫作能力

  • 有酒店或客房項目經驗優先考慮

9. 深化圖設計師 Draftsman

職責內容:

  • 能熟練掌握AutoCAD、Sketchup、3DsMax、Photoshop等製圖軟件,懂看圖紙及制作效果圖、施工圖

  • 執行及完成項目經理委派工作

  • 與客戶和公司施工團隊合作,協調設計概念, 準備和處理施工圖紙及文件

  • 按工作需要外出工作參與會議

  • 有耐性, 具責任心, 良好組織能力及溝通技巧職責

  • 到內地工廠溝通協調生產圖紙

技能要求:

  • 大專或以上程度 , 具有設計或工程相關學歷及二年相關工作經驗優先

  • 操流利廣東話,良好英語及普通話者優先

  • 良好中、英文閱讀及書寫能力、良好組織及溝通能力

  • 熟悉AutoCAD/SketchUp, 懂BIM經驗者優先

  • 熟悉電腦操作 (如 Excel、Word) 及中英文輸入

  • 處事細心及謹慎,能處理重複性及細微工作

  • 有酒店或客房項目經驗優先考慮

10. 文件管理員 Central Document Control

職責內容:

  • 文件及圖紙系統性管理

  • 文書處理

  • 操作ACONEX及ARIBA系統

  • 獨立處理工程上的文書工作,製定項目報表/周報,記錄會議議程

  • 與內部系統性更新文件及圖紙審批

  • 有酒店或客房項目經驗優先考慮

技能要求:

  • 三年經驗以上,熟悉工程文件處理系統

  • 組織良好,能夠獨立工作, 並能承受壓力

11. 安全主任 Safety Officer

職責內容:

  • 協助項目經理實施安全與環境管理和執行工程中的安全與環境管理

  • 監督所有在施工現場的人員的安全保護標準情況

  • 建立並執行安全培訓目標和計劃

  • 建立、批准和監控安全計劃、方法聲明和風險評估

  • 定期進行安全審核,確保持續改進

  • 處理及跟進地盤工傷事宜

技能要求:

  • 高中畢業或以上學歷

  • 具認可機構發出之安全主任/安全督導員證書

  • 3年及以上建築業相關工作經驗 ,經驗較少的侯選人將被考慮擔任安全督導員

  • 有本地博彩項目和其他大型建築項目的經驗優先

  • 良好的MS Word、Excel電腦技能

  • 良好的中英文口語和寫作能力,懂國語

12. 辦公室助理 Office Assistant

職責內容:

  • 協助日常行政工作(文書處理、會面安排、電話接聽)

  • 支援日常辦公室工作;需處理簡單外勤工作

  • 文件歸檔、存檔及檢索(內部與外部文件)

  • 支援基礎財務工作(費用報銷、發票整理)

  • 協助管理員工考勤及請假安排;處理其他行政相關事宜

  • 協助上級完成交辦的其他日常工作

技能要求:

  • 中學或以上學歷;

  • 具行政助理、後勤或物流相關經驗者優先

  • 熟悉 MS Office(特別為 Excel 與 Word),具基本數據整理/分析能力

  • 具良好溝通、時間管理與組織能力,能在快節奏環境中處理多項任務

  • 工作主動、細心、有責任感,能獨立解決問題

申請方式:

應徵者請將履歷、要求待遇、學歷證明及近照等電郵至: jobsapplication.mo@gmail.com

$20k - 30k, $10k - 20k, JSCM16R2, Retail 零售業, Admin 行政, Freelance 兼職, JSCMPT2, M05BJ

TFS 時尚廣場有限公司澳門招聘

 

TFS(The Fashion Square Limited)是全球高端時尚集合品牌,專注於為品味卓越的客戶甄選頂級設計師時裝及限量單品。我們不僅是服裝的提供者,更是生活方式的塑造者。

銷售助理兼職

薪資待遇:MOP 70/小時

工作時間:靈活排班 ,每日4-8小時

崗位要求:

  • 年齡18歲以上,學歷不限;

  • 溝通能力強,有責任心;

  • 經驗不均。

✔ 彈性工作時間,適合大學生

✔ 表現優異者可轉長期

✔ 國際級品牌培訓

應聘方式:

請發送簡歷至郵箱:hr@tfs.mo

請備注:人名+兼職

名額有限,速速報名!

營運總監

工作職責:

  • 戰略規劃與執行:

    • 制定年度、月度銷售目標與預算,並規劃相應的銷售促銷計劃以確保目標達成。

    • 深入分析市場動態、競爭對手及消費趨勢,識別增長機會並制定相應行動計畫。

  • 門店營運管理與績效提升:

    • 全面監督各門店日常營運,確保服務、視覺陳列等均符合頂級奢侈品標準。

    • 管理健康的庫存水平,優化商品組合以匹配市場需求,確保庫存流轉效率。

    • 設定並監控關鍵績效指標(銷售額、利潤率、轉化率、客單價、客戶滿意度等),定期進行營運數據分析,並採取有效措施推動業績持續增長。

    • 與集團總部保持緊密溝通,優化貨品組合、庫存流轉及訂貨策略。

  • 團隊領導與人才發展:

    • 招募、培訓並激勵一支高素質的門店管理及前線銷售團隊,營造追求卓越、協作共進的文化氛圍。

    • 建立系統化培訓體系,提升團隊在產品知識、銷售技巧、客戶服務及奢侈品行業禮儀方面的專業水準。

    • 實施績效管理,識別並培養高潛力人才,建立穩健的人才梯隊。

  • 高端客戶關係管理 (VIP CRM):

    • 制定深度維護 VIP 客戶的策略,提升高淨值客戶的忠誠度與復購率。

    • 親自參與重要客戶的維繫與拓展,處理複雜客戶諮詢與訴求,確保客戶擁有無與倫比的尊享體驗。

  • 行政與法規合規:

    • 作為店舖與品牌總部(香港)的橋樑,執行總部方針。

    • 確保所有店舖遵守公司的作業程序 (SOP) 和合規要求。

任職要求:

  • 教育背景: 本科及以上學歷,市場行銷、工商管理或相關專業優先。

  • 工作經驗: 8年以上高端零售管理行業經驗,其中至少3年專注於奢侈品、高端零售或高端生活方式品牌的多店運營管理經驗,必須在澳門或大中華地區有深厚積累。

  • 商業敏銳度: 對奢侈品市場有深刻洞見,能迅速將分析轉化為盈利策略。

  • 卓越領導力: 具備出色的團隊激勵、溝通及跨文化管理能力,能夠凝聚並引領多元團隊。

  • 客戶中心思維: 深入理解高端客群需求,以工匠精神雕琢服務細節。

  • 結果導向: 在高壓環境下,依然具備強大的問題解決能力與達成目標的魄力。

  • 語言能力: 流利的粵語或普通話及一般英語口語表達能力,能自如應對多元化的客戶和商業夥伴。

  • 個人特質: 形象專業,品位高雅,作風正直,抗壓能力強,對奢侈品行業充滿激情。

如何加入我們?

發送簡歷及申請至:hr@tfs.mo

郵件標題:職位+您的姓名

全職銷售員

✨ 為什麼選擇加入我們?

  •  薪酬回報更可觀:優厚底薪 + 豐厚無上限佣金 + 激勵獎金 + 獎勵假期

  • 優厚的年終獎金及年終花紅

  • 不只是一個品牌,而是一個世界:接觸各大奢侈品牌及小眾設計師系列,比在單一品牌店學得更廣、視野更開闊

  • 機會更多,良好的晉升機會

✨ 崗位職責

  • 負責店鋪的日常銷售,主動介紹不同品牌的產品特色

  • 協助維持店鋪陳列美觀,管理貨品上架及庫存

  • 透過卓越服務建立顧客忠誠度,培養品牌VIP客戶群

✨ 我們心目中的你 

  • 具備1年或以上零售經驗(有服裝、鞋包、飾品或買手店經驗者優先)

  • 熱愛時尚,對潮流趨勢有敏銳觸覺,喜歡研究不同品牌的設計

  • 主動積極,善於溝通,能以流利粵語或普通話服務顧客

  • 具團隊精神,能適應快節奏工作及輪班安排

 

✨ 申請方法

想將你的時尚熱情變成事業?

請將詳細履歷、近照及期望待遇電郵至:hr@tfs.mo

郵件標題:您的姓名+面試職位

我們會為合適者安排面試,所有資料絕對保密及只作招聘用途。