LUSO INTERNATIONAL BANKING LTD. 澳門國際銀行招聘

1974年，澳門國際銀行在澳門註冊成立，總行位於澳門蘇亞利斯博士大馬路47號。

1985年，股東將澳門國際銀行以整體資產注入參與成立了中國第一家中外合資銀行——廈門國際銀行；2015年，澳門國際銀行完成增資擴股，引入本澳股東等41家，資本實力進一步增強。澳門國際銀行成立50多年來，先後榮獲澳門特區政府頒授的“工商功績勳章”、“銀蓮花榮譽勳章”。澳門國際銀行現有14家分行網點遍及全澳，服務超過1/4的澳門居民；在粵港澳大灣區及長三角區域重點城市共設有6家內地分支機構，持續促進內地與澳門的交流合作；積極回應澳門“1+4”經濟適度多元發展策略，打造“財富管理特色銀行”和“債券市場先進銀行”，助力澳門現代金融發展。

未來，澳門國際銀行將繼續發揮“一國兩制”優勢，堅定“根植澳門、融入國家、橋樑紐帶”三個戰略，推動“華僑金融、跨境金融、產業金融、數智金融”四個金融轉型發展，不斷為客戶提供更加專業優質的金融服務。

因應業務發展的需要，本行現誠聘下列職位：

資訊科技部 - 網絡安全崗位人員

崗位要求：

• 本科或以上學歷，電腦網路、電腦通信等相關專業

• 具5年（含）以上網路工程師或安全工程師從業經驗

• 熟悉常用網路通訊協定以、常見安全性漏洞、Web應用攻擊和防護手段

• 掌握電腦網路、資訊安全方面的相關知識

• 對網路架構、資訊安全系統應有深入的瞭解，具備網路架構及資訊安全系統規劃的能力

• 瞭解業界的主流資訊安全系統和解決方案如殺毒軟體、防火牆、資訊防洩漏、准入管控等

• 具備項目推動與落地能力；問題分析與解決能力

• 良好團隊溝通與協作能力

• 具有澳門居民身份證

金融市場部 - 金融市場分析人員

崗位要求：

• 碩士或以上學歷 (博士優先)，主修金融、經濟、統計、財務等相關專業

• 具3年或以上金融市場分析相關工作經驗

• 瞭解資金市場營運及全球經濟狀況

• 具有較強金融市場風險評估能力及文字功底

• 性格外向、主動，良好人際關係及溝通技巧

• 抗壓性較好，及良好執行能力

• 具有澳門居民身份證

授信審批部 - 評審人員

崗位要求：

• 本科或以上學歷，主修會計、財務、金融或經濟相關專業

• 具2年或以上銀行公司業務市場崗位工作經驗

• 具較強行業調研、分析、風險評估及報告撰寫能力

• 性格外向、主動，良好的人際關係及溝通技巧

• 具有澳門居民身份證

授信審批部 - 法務合規人員

崗位要求：

• 本科畢業及以上，專業為法律相關專業

• 具2年或以上銀行企業客戶部門業務崗位工作經驗

• 能獨立完成法律相關文本審核、擔保措施合規性評估

• 熟悉處理銀行授信業務法律合規相關要點優先

• 具良好中、英文水平

• 具良好學習能力、綜合分析能力、團體合作和溝通協調能力

• 具有澳門居民身份證

分行 - 客戶經理

崗位要求：

• 本科或以上學歷，主修工商管理、市場學、經濟金融等相關專業

• 具客戶服務相關崗位工作經驗優先

• 對市場營銷工作具濃厚興趣

• 性格積極主動、良好人際關係及溝通技巧

• 具良好抗壓能力

• 具有澳門居民身份證

分行 - 櫃員

崗位要求：

• 本科或以上學歷，主修工商管理、市場學、經濟金融等相關專業

• 具客戶服務相關崗位工作經驗優先

• 對市場營銷工作具濃厚興趣

• 性格積極主動、良好人際關係及溝通技巧

• 具良好抗壓能力

• 具有澳門居民身份證

申請方式：

應徵者請準備︰本行職位申請表、個人履歷、身份證明文件、學歷、

成績單、工作證明、專業資格證書等資料，可選擇以下方式提交︰

1. 電郵至本部郵箱︰hrdept@lusobank.com.mo

2. 登入以下招聘連結︰https://recruit.lusobank.com.mo

3. 掃瞄以下招聘二維碼︰

(所收集的個人資料僅作本行招聘用途。

如經電子郵件提交，申請人需清楚了解網絡傳遞資料存在的風險。)

收集個人資料聲明：

本行收集的應徵者資料將予保密，只用作評估應徵者是否適合擔任所申請的職位，以及在應徵者獲聘用時，用作計算初步的薪酬及福利。應徵者如不提供申請表的資料，可能會影響申請的處理效率及結果。如應徵者30日內沒有接到本行通知，則可認為本次應徵沒有成功。本行會保留暫未合適者的個人資料一年以作日後招聘之用。應徵者可以書面方式向本行提出申請，查閱及修改應徵資料內容。

Macau Chinese Bank 澳門華人銀行招聘

澳門華人銀行（亦稱“華人銀行”）1995年9月開業，爲一家在澳門註冊且總部位於澳門的本地商業銀行，原名爲“富利銀行”，2002年12月更名爲“澳門華人銀行”, 2017年末起由國資控股， 2024年7月，再有廣東恒健投資控股有限公司和廣東粵海控股集團有限公司兩家廣東千億級規模的省屬國有企業入股澳門華人銀行。廣東恒健投資控股有限公司是廣東省委、省政府重大戰略投資平臺和省級國有資本運營公司，公司代表廣東省政府持有中國南方電網有限責任公司、中國南方航空集團有限公司、中國廣核集團有限公司、寶鋼湛江鋼鐵有限公司、中航通用飛機有限責任公司等央企股權，擁有股權管理、基金投資、資本運營三大主業板塊，境內信用等級AAA級，境外獲得三大國際評級機構高級別評級，是廣東省淨資產規模最大、資本實力最雄厚的省屬企業集團之一。廣東粵海控股集團有限公司為廣東省政府全資企業，以“水業興家、製造當家、灣區擔當、世界一流”為願景，奮力打造國有資本投資公司，擁有水務環境、食品生物、城建運營及產業投資3+1的業務板塊。兩艘“千億航母”的 入股，為華人銀行注入新的發展活力和動能，插上了騰飛的翅膀，華人銀行即將迎來新一輪發展機遇，開啟粵澳金融合作新篇章。

聯絡我們：

地址：澳門南灣大馬路101號華人銀行大廈人力資源及行政部

郵箱：Recruitment@mcb.com.mo

電話：（853）28322678

官網：www.mcb.com.mo

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銀行高管人員-副行長

崗位職責：

副行長協助行長主持全行日常經營管理工作，分管特定業務條線，參與制定並執行全行發展戰略，確保銀行資產質量、盈利能力及合規運營的持續提升。

• 戰略執行與管理。協助行長制定全行中長期發展戰略規劃及年度經營計劃，並負責具體實施與落地；根據董事會和行長的授權，分管特定的業務部門或職能部門，對分管領域的經營業績和風險管理負直接領導責任。

• 業務拓展與經營。指導並推動分管業務條線的市場拓展、產品創新及客戶行銷；組織開展市場調研，分析行業動態，優化業務結構，提升市場份額和盈利能力。

• 風險管理與合規。嚴格落實監管政策和法律法規，建立健全分管領域的內控合規體系；負責分管業務的風險識別、評估、監控和化解，確保資產質量穩定，嚴控操作風險和合規風險。

• 團隊建設與管理。協助行長搭建科學人才培養體系、完善團隊激勵機制，推動幹部隊伍專業化水平與團隊協作效能持續提升。

• 公共關係與品牌。代表銀行維護與政府機構、監管單位、重要企業客戶及同業機構的良好公共關係。

應聘條件：

• 具有本科及以上學歷，經濟、金融、會計、法學、管理等相關專業背景；

• 具有10年及以上銀行從業經驗，3年及以上業務管理、風險管理等銀行管理經驗，國有四大行工作背景優先；

• 具有扎實的專業基礎。熟悉澳門宏觀經濟政策與境內外相關法律法規，熟悉境內外市場和相關行業，熟悉現代企業管理，有較強的決策判斷能力、經營管理能力、溝通協調能力；

• 具有突出的工作業績。開拓創新精神和市場競爭意識強，在同類崗位上工作業績優良；

• 具備良好的職業道德品質、責任心和團隊協作精神，政治堅定，認同公司文化，工作作風嚴謹務實；具備履行崗位職責所需的身體條件和健康的心理素質；

• 不存在法律、法規、規章制度中有關禁止從業的情形。

應聘方式：

有意應聘本崗位請將個人簡歷發送到 Mcb_recruitment@163.com

本招聘由澳門華人銀行股份有限公司（下稱「本行」）委託北京智鼎公司（下稱「招聘代理機構」）代為推進。為保障應聘者個人資料的處理符合澳門特別行政區《個人資料保護法》等相關法律規定，特此說明如下：

• 處理目的︰所收集的個人資料僅用於本次職位招聘甄選及相關聯絡用途。

• 資料接收者︰個人資料可能由本行及招聘代理機構之授權人員處理，並可能因應招聘流程需要，提供予本行指定的第三方服務機構進行評估，但均限於招聘目的範圍內使用。

• 資料類別︰招聘過程中可能處理的個人資料包括但不限於：姓名、年齡、出生日期、出生地、性別、國籍、地址、電話號碼、傳真號碼、電郵地址、學歷、常用語言、身份證明文件種類及號碼、專業資格及其他應聘者自願提供的資料。

• 跨境資料傳輸︰應聘者向招聘代理機構提供的電子郵箱提交履歷及個人資料，即表示應聘者知悉並同意該資料可能因郵箱伺服器位於澳門以外而涉及跨境傳輸至中國內地地區。

• 應聘者權利︰應聘者依法享有查閱、更正其個人資料的權利。如欲行使相關權利，可透過招聘公告中提供的聯繫渠道與本行聯絡。

• 同意條款︰凡應聘者向本行或招聘代理機構指定的招聘郵箱提交個人履歷及相關資料，即視為已閱讀、理解並同意︰

  • 本行及招聘代理機構為本次招聘之目的處理其所提供的個人資料；

  • 該資料可能因技術或操作需要涉及跨境傳輸；及

  • 本行及招聘代理機構將依法採取適當措施保護其個人資料安全。

• 資料保留︰未被錄取者的個人資料將在招聘結束後合理期限內刪除或匿名化處理，法律另有規定者除外。

總行總監層－總監/副總監

總行一級部門－主管/副主管

綜合素質：

• 具備全局思維、戰略規劃能力和較高決策力。

• 具備團隊管理、協調溝通和人才梯隊建設能力。

• 具備深厚的金融專業素養與風控意識，擅長監管溝通。

• 具備高尚的職業操守和責任擔當，政治堅定、作風優良，能夠承受較大工作壓力。

應聘條件：

• 金融/經濟/數學/法律/工商管理/會計財務/漢語言文學/行政管理或相關專業本科及以上學歷，持有專業證書者優先。

• 熟悉銀行經營管理和風險防控，有銀行金融市場投資、市場行銷、計畫財務、合規風控、內部審計等領域5年或以上管理經驗者/具國有企業境外工作3年或以上經驗者/具5年或以上服務港澳地區金融機構（包含且不限於會計師事務所、律師事務所、審計師事務所等）專業工作經驗者優先。

科技子公司－總經理/副總經理

綜合素質：

• 戰略與規劃：制定並執行總行的技術發展戰略與產品路線圖，確保與總行戰略協同。

• 研發與專案管理：主導技術研發工作，管控專案全生命週期（需求、設計、開發、測試、上線），優化研發流程。

• 團隊建設與成本管控：負責技術團隊的組建、人才培養、績效管理和梯隊建設，通過精細化預算控制資源投入。

• 技術架構與創新：緊密掌握金融科技前沿趨勢，配合總行推進新技術與業務的融合。

• 內外部協作：作為技術介面人，與總行各部門、監管機構、合作夥伴等進行高效溝通與協作。

應聘條件：

• 計算器科學與技術、軟體工程、人工智慧、資訊系統等相關專業本科及以上學歷。

• 5年或以上金融科技領域工作經驗，其中包括3年以上管理經驗，有銀行總行級機構工作經驗者優先。

• 專業知識：精通銀行核心業務（如信貸及風險管理、支付結算、核心系統、資料管理等）的相關技術架構與系統；熟悉金融監管與資訊安全要求。

• 優秀的戰略思維、領導力、溝通協調能力和資源整合能力。

• 強烈的責任心、風險意識和合規意識，能夠承受較大工作壓力。

辦公地點：橫琴粵澳深度合作區

總行一級部門－客戶服務崗

綜合素質：

• 具備良好的職業道德和合規意識；

• 具備客戶至上的服務意識；

• 具備結果導向與目標驅動的思維邏輯；

• 具備良好的溝通和談判能力，構建人際網路能力和解決問題與應變能力；

• 具備團隊協作能力；

• 抗壓力強。

應聘條件：

• 本科或以上學歷，金融、財務、商務專業背景優先，擁有專業資格證書優先；

• 具有三年或以上銀行工作經驗，特別是從事過對公業務，熟悉銀團貸款等工作經驗優先；具有對公業務資源者優先。

總行一級部門－金融市場交易員、同業業務客戶經理

綜合素質：

• 具備良好的職業道德和合規意識；

• 具備市場敏感度和風險意識；

• 具備結果導向與目標驅動的思維邏輯；

• 具備良好的溝通和談判能力，構建人際網路能力和解決問題與應變能力；

• 具備團隊協作能力；

• 抗壓力強。

應聘條件：

• 本科或以上學歷，金融、經濟、數學、統計等專業背景優先，擁有專業資格證書優先；

• 具有三年或以上銀行金融市場工作經驗，熟悉債券投資、同業產品研發及推廣等工作經驗者優先；具有金融市場業務資源者優先。

總行一級部門－風險管理崗

綜合素質：

• 具備審慎與合規為本意識；

• 具備廉潔自律、客觀中立的職業操守；

• 具備全局觀與戰略視野，使銀行整體戰略和業務方向能與風險管理協調，為業務賦能；

• 具備風險管理知識框架、法律與監管法規及銀行業務知識；

• 掌握一定的系統工具使用知識；

• 抗壓力強。

應聘條件：

• 本科或以上學歷，金融/財會/法律/經濟/數學/統計相關專業背景優先；擁有專業資格證書優先；

• 熟悉銀行業務流程和風險模型，具三年或以上銀行相關工作經驗者優先。

• 熟悉英文/葡文者優先。

總行一級部門－業務操作崗

綜合素質：

• 具備合規與誠信品質；

• 具備嚴謹細緻、耐心沉穩性格特質；

• 具備計算機操作能力，掌握Excel等辦公軟件技能；

• 具備溝通與合作技巧和團隊協作精神；

• 具備持續學習精神，不斷更新自身知識積累；

• 抗壓力強。

應聘條件：

• 本科及以上學歷，金融/財會/經濟/計算機/國際貿易相關專業背景優先；擁有專業資格證書優先；

• 熟悉銀行業務流程，具兩年或以上銀行相關工作經驗者優先。

總行一級部門－人力資源管理崗

綜合素質：

• 具備絕對的誠信和保密意識；

• 具備較好的溝通和平衡技巧；

• 具備洞察力和前瞻性；

• 情商高，抗壓力強。

應聘條件：

• 本科及以上學歷，人力資源管理相關專業背景優先；擁有專業資格證書優先；

• 熟悉銀行業務流程和崗位配置，具兩年或以上銀行業或國企人力資源相關工作經驗者優先。

總行一級部門－行政文員崗

綜合素質：

• 服務意識強、細緻嚴謹，具有良好的時間管理能力。

• 具有事務處理能力，能做好日常行政、文檔管理、基礎財務等事務。

• 具有活動協調能力，能組織內部活動、來訪接待。

• 具有辦公軟體操作能力，熟練使用Office辦公軟件，能製作報表、通知、PPT彙報材料；

• 具有良好的心理素質和正常履行職責的身體條件。

應聘條件：

• 本科及以上學歷，行政管理、文秘、工商管理等相關專業優先；

• 具兩年或以上行政相關管理工作經驗者優先。

總行一級部門－內部審計崗

綜合素質：

• 具備客觀公正和誠信負責的性格特質。

• 具有絕對的保密意識。

• 具有風險洞察和分析能力。

• 具有較好溝通能力；

• 具有良好的心理素質和正常履行職責的身體條件。

應聘條件：

• 本科及以上學歷，審計、會計、金融等相關專業優先；

• 具三年或以上銀行審計部門/審計師事務所/會計師事務所工作經驗者優先。

廣州代表處－行政文員崗

綜合素質：

• 服務意識強、細緻嚴謹，具有良好的時間管理能力。

• 具有事務處理能力，能做好日常行政、文檔管理、基礎財務等事務。

• 具有活動協調能力，能組織內部活動、來訪接待。

• 具有辦公軟體操作能力，熟練使用Office辦公軟件，能製作報表、通知、PPT彙報材料；

• 具有良好的心理素質和正常履行職責的身體條件。

應聘條件：

• 本科及以上學歷，行政管理、文秘、工商管理等相關專業優先；

• 具兩年或以上行政相關管理工作經驗者優先。

辦公地點：廣州

申請方式：

求職者請將簡歷電郵到 Recruitment@mcb.com.mo，電郵請註明 “應徵職位－由 jobscall.me 提供”。

Richmond Fellowship of Macau 澳門利民會招聘

澳門利民會於1992年11月成立，為社會工作局資助的註冊復康機構，旨為精神康復者提供住宿、職業訓練、社交及康樂活動等多元化的社區支援服務。

本會網址：https://www.arfm.org.mo

現誠聘下列職位：

望廈之家

1. 宿舍活動協調員

• 中學畢業

• 策劃和推行活動、宿舍運作

• 需輪班工作，有輪班津貼

• 具私家車駕駛執照優先考慮

2. 心理輔導員

• 心理輔導高等專科學位

• 執行個案心理支援、心理輔導、小組、社區教育及推行復康服務

旭日中心

1. 中心活動協調員

• 中學畢業

• 策劃和推行活動，具私家車駕駛執照

樂民居輔助宿舍服務計劃

1. 健康照顧員

• 完成社會工作局指定的健康照護員培訓課程(鏡湖或科大均可)，或中專學歷的護理人員完成中三課程，並在其後接受兩年的護理培訓

• 主責協助護士提供護理服務，需輪班工作及值夜

寬樂身心健康服務中心

1. 職業治療師

• 職療治療學士學位，在衛生局註冊獲得執業資格

• 負責職業評估、治療及訓練，推行精神復康服務

2. 社工

• 持社專會發出的社會工作者註冊證

• 負責推行精神復康服務，發展計劃及個案輔導工作

• 歡迎應屆畢業生

3. 中心活動協調員

• 中學畢業

• 策劃和推行活動

• 具私家車駕駛執照

社區支援服務計劃

1. 社工

• 持社專會發出的社會工作者註冊證

• 負責推行精神復康服務，發展計劃及個案輔導工作

• 歡迎應屆畢業生

申請方式：

請將履歷、近照及薪金要求電郵：hr@arfm.org.mo，合則約見。

WYNN MACAU 永利澳門招聘

視聽二級技術員 Technician II - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理

及保養等工作。

職位介紹：

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求：

• 工作經驗：具最少二年於視聽部工作的經驗

• 技能 / 證書：須能操作音響通信系統、影像播放系統、廣播系統、MATV、投影系統、CD、VCD 和 DVD 格式

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies and Requirements

• Experience: Minimum 2 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement,

• MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

洗衣部服務員 Junior Laundry Attendant

主要職責

• 清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備

職位介紹

• 把弄髒的床單和衣物分類並放入指定的手推車內

• 在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標

• 保持工作設備及工作範圍的清潔衛生

• 遵守健康和安全指標，緊急程序和防火條例

• 當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

• 工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗

• 技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話及普通話

Job Purpose

• Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

• Sort soiled linen and place into designated laundry trolleys

• Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule

• Clean and tidy all operating equipment and work areas

• Adhere to health and safety standards, emergency procedures and fire prevention regulations

• Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies and Requirements

• Experience: Minimum 1 year experience in a five-star hotel laundry

• Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

制服部服務員 Uniform Attendant

主要職責：按部門既定的程序及標準執行團隊成成員的制服交收工作，包括把乾淨的制服放進制服袋內、為員工從輸送架上提取制服/制服袋、把制服/制服袋放回輸送架上等。此外，於必要時須協助和履行制服部主任所委派的其他工作。

職位介紹

• 回收團隊成員的弄髒制服

• 派發乾淨的制服給團隊成員

• 對於制服的回收及發出須維持準確的倉存記錄

• 確保及時完全修補的工作，令團隊成員及主任感到滿意

• 向服裝部經理作出每日工作滙報

職位要求

• 工作經驗：具有制服處理的工作經驗者優先考慮

• 技能 / 證書：具裁縫知識者優先考慮

• 教育程度：小學畢業或以上程度

• 語言能力：良好廣東話。懂普通話及英語

Job Purpose: Issue uniforms and garment bag to Team Members through the proper procedures and standards. Assemble clean uniforms and retrieve garment bags onto the conveyor. Perform the duties assigned by Supervisor - Wardrobe if necessary.

Key Responsibilities

• Receive soiled uniforms from Team Members

• Issue clean uniforms to Team Members

• Maintain accurate inventory of uniforms received and issued

• Ensure repairs are carried out promptly and to the Team Member’s and Supervisor’s satisfaction

• Report daily progress and issues to the Management of Wardrobe

Competencies and Requirements

• Experience: Have uniform experience in a five-star hotel is an advantage

• Knowledge/Certificates: Knowledge of tailoring an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

博彩法規遵循事務專員 Specialist - Gaming Compliance

主要職責

須就澳門反清洗黑錢法律，準備永利澳門及永利皇宮娛樂場所需提交報告的相關資料的文書工作，須與博彩中介人洽談其報告的準確性，及合乎博彩監察協調局的反清洗黑錢報告的要求。並須協助娛樂場法規事務經理實施有效的合規措施。

職位介紹

• 審查由永利澳門及永利皇宮娛樂場所提供的巨額交易報告及總結報告摘要

• 覆審顧客數據，以確保所有可能涉及政治敏感人物 PEP 的活動都經審查，並將會構成資助恐怖主義犯罪的交易機會減至最低

• 接收和審查博彩中介人的日常巨額交易報告及附加文件的準確性及完整性

• 協助娛樂場法規事務經理檢查永利澳門及永利皇宮娛樂場的巨額交易報告及巨額交易報告摘取，以確保所有交易都得以報告及總結資料正確。並須向博彩法規遵循經理會報相關事項。

職位要求

• 工作經驗：對具有編寫巨額交易報告及可疑交易活動報告的經驗；及審計經驗者優先

• 教育程度：大學畢業或同等學歷

• 語言能力：良好廣東話及英語，懂普通話者優先考慮。能讀及寫繁簡體中文

• 電腦應用：熟識 Microsoft Excel 及 Word（英文及中文）

Job Purpose

Oversee all Anti-Money Laundering (AML) related obligations to achieve compliance with the relevant laws. Implement effective compliance systems, minimise risk of exposure to potential terrorism-related transactions, and review and investigate suspicious transaction reports. Develop and deliver AML training programs, maintain up to date training materials and records, and coach Junket staff in relation to their regulatory obligations and the implementation of AML solutions

Key Responsibilities

• Receive daily ROVE reports from the Junkets

• Review the reports and attached documentation for accuracy and completeness, and report any discrepancies to the Gaming Compliance Coordinator

• Receive and review the Forex Compliance Forms to ensure all reportable Foreign Currency transactions are reported and updated in the Forex Compliance Log on a daily basis

• Prepare information for the completion of AML reports which will be overseen by the Gaming Compliance Manager

Competencies and Requirements

• Experience: Experience in ROVE and auditing is preferred

• Education: Bachelor degree or equivalent

• Language Ability: Proficient in Cantonese and English. Mandarin an advantage. Able to read and write traditional and simplified Chinese characters

• Computer Skills: Proficient in Microsoft Excel and Word (English & Chinese)

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Engineer - AI Transformation

Job Summary

The Engineer of AI Transformation at Wynn Resorts (Macau) S.A. is responsible for designing and developing AI models to enhance business operations and drive AI strategic initiatives. Key responsibilities include creating AI workflows, developing user interfaces, and optimizing AI model performance. Additionally, this role conducts applied research into emerging technologies such as agentic AI and advanced RAG, ensuring the organization remains a leader in AI innovation.

Key Responsibilities

• Design and develop AI models tailored to specific business use cases and operational needs.

• Create process flow diagrams and implementation plans to guide model development and deployment.

• Implement vector databases to support retrieval-augmented generation (RAG) and semantic search capabilities.

• Automate AI workflows using automation platforms to streamline operations.

• Optimize models for deployment with business system integration, including APIs and middleware platforms.

• Ensure seamless integration of AI solutions with enterprise applications and data pipelines.

• Collaborate with supervisors and managers to ensure reproducibility, compliance, and scalability of deployed models.

• Maintain technical documentation to support knowledge transfer and operational continuity.

• Conduct applied research to explore emerging AI capabilities.

• Evaluate new tools, frameworks, and methodologies for potential adoption within the enterprise AI ecosystem.

Competencies and Requirements

• Degree in Computer Science, Data Science, Business, or related field

• Proficient written and spoken communication skills in English, Cantonese and Mandarin.

• Experience:

• Minimum 2+ years of experience in AI/Digital transformation, AI/ML projects.

• Minimum 1+ years of experience in software development, or related field.

• Experienced in d AI engineering, machine learning, or intelligent automation.

• Practical experience with vector databases, workflow automation tools, and enterprise system integration is an advantage.

• Skill:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, Python, SQL, API (JSON/RESTful), etc.

• Strong analytical, communication, and stakeholder management skills.

• Design, develop, and implement integration between automation tools and application.

• High ethical standards, level of commitment and ability to cope with complexity and change.

• Self-motivated and be able to lead team members.

• Familiarity with AI technologies such as LLM, RAG, ASR/TTS, natural language processing, and intelligent automation.

• Experience with agile methodologies and proficiency in the following digital tools are considered advantageous (ML frameworks, Container orchestration tools, Digital workflows, RPA platforms)

人工智能轉型工程師

主要職責

人工智能轉型工程師負責設計與開發人工智能模型，以提升營運效能並推動人工智能戰略計劃。主要職責包括建立人工智能工作流程、開發使用者介面及優化模型效能。此職位亦需針對代理型人工智能與進階檢索增強生成（RAG）等新技術進行應用研究，確保企業在人工智能創新領域保持領先地位。

職位介紹

• 設計並開發針對特定商業應用場景與營運需求量身打造的人工智能模型

• 建立流程圖與實施計畫，引導模型開發與部署進程

• 部署向量數據庫以支援檢索增強生成（RAG）與語義搜尋功能

• 運用自動化平台實現AI工作流程自動化，優化營運效率

• 針對商業系統整合（含API與中介軟體平台）進行模型部署優化

• 確保人工智能解決方案與企業應用程式及資料管道無縫整合

• 與主管及經理協作，確保部署模型的可重現性、合規性與可擴展性

• 維護技術文件以支援知識傳承與營運連續性

• 進行應用研究以探索新興的人工智能能力

• 評估新工具、框架及方法論，評估其在企業人工智能生態系統中的採用潛力

職位要求

• 教育程度：電腦科學、數據科學、商業或相關領域之學位

• 語言能力：能操寫流利英語、廣東話及普通話

• 工作經驗：

• 具備至少2年以上人工智能/數位轉型、人工智能/機器學習專案經驗

• 具備至少1年以上軟體開發或相關領域經驗

• 具備人工智能工程、機器學習或智能自動化實務經驗

• 具備向量數據庫、工作流程自動化工具及企業系統整合實務經驗者優先

技能：

• 具備 HTML、CSS、JSP、JavaScript、Java、Python、SQL、API（JSON/RESTful）等進階程式設計經驗

• 擁有強大的分析能力、溝通技巧及良好的管理能力

• 設計、開發並實現自動化工具與應用程式的整合方案

• 具備高度道德標準、高度承諾精神，以及應對複雜變動的能力

• 具備上進心並能帶領團隊成員

• 熟悉人工智能技術，如大型語言模型（LLM）、檢索增強生成（RAG）、語音識別如語音轉文字/文字轉語音（ASR/TTS）、自然語言處理及智能自動化

• 具備敏捷開發方法經驗，並精通以下數位工具者尤佳（機器學習框架、容器調度工具、數位工作流程、機器人流程自動化平台）

For enquiries, please contact us at (853) 8986 6222 during office hours from Monday to Friday between 9:00am and 6:00 pm.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222。

Assistant Manager – Business Engagement

Job Purpose

The Assistant Manager – Business Engagement serves as the primary bridge between IT and business units, ensuring technology solutions effectively support organizational goals. This role is accountable for identifying and understanding business needs, translating them into clear IT requirements, and driving the successful execution of projects and initiatives. The Assistant Manager builds strong stakeholder partnerships, promotes transparent communication, and leads process improvement efforts to enhance efficiency and deliver strategic value across Wynn Resorts Macau.

Key Responsibilities

• Act as the primary liaison between IT and business units, fostering strong and collaborative stakeholder relationships.

• Lead workshops and meetings to identify challenges and recommend effective technology-driven solutions.

• Partner with business units to streamline workflows and optimize performance through technology integration.

• Collaborate with cross-functional teams to define project scope, develop roadmaps, and establish clear deliverables.

• Collect, analyse, and document business requirements to ensure IT initiatives align with business objectives.

• Manage scope changes by engaging stakeholders and ensuring smooth transitions throughout project lifecycles.

• Stay current with industry trends and emerging technologies relevant to hospitality and gaming sectors.

Competencies and Requirements

Experience:

• Minimum 3 years in IT business analysis, project management, or related roles, including 1 year in a supervisory or stakeholder-facing position.

• Proven success in delivering IT projects and driving business engagement.

• Strong stakeholder management, communication, and presentation skills.

• Experience in hospitality, gaming, or resort operations is advantageous.

• Solid understanding of project management methodologies (PMP, Agile, Scrum).

• Strong problem-solving and analytical skills.

• Familiarity with business process modelling and requirements gathering techniques.

• Experience with gaming/hospitality systems management is an advantage.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.

Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技商業互動副經理

主要職責

負責擔任資訊科技部與業務部門間的核心橋樑，確保技術解決方案能有效支援公司目標。了解業務需求並轉化為清晰的資訊科技需求規範，並推動資訊科技專案和計劃的成功執行。此外，須與利害關係人建立強大的合作夥伴關係，促進透明的溝通機制，並主導流程改進工作，以提升營運效率並為永利澳門度假村創造策略價值。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡人，建立並維護穩固且具協作性的利害關係人關係

• 主導工作坊與會議，識別業務挑戰並提出以技術驅動的高效解決方案

• 與業務單位合作簡化工作流程，並透過技術整合優化營運效能

• 與跨部門團隊協作，定義專案範疇、制定發展藍圖，並確立清晰的可交付成果

• 收集、分析並記錄業務需求，確保資訊科技計劃與業務目標高度一致

• 透過利害關係人的積極參與來管理專案範疇變更，確保專案生命週期中的平穩過渡

• 持續關注與酒店及娛樂場業相關的產業趨勢及前沿新興技術

職位要求

• 工作經驗：

• 具最少三年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗

• 具備成功交付資訊科技專案及推動業務端參與的卓越實績

• 具備卓越的利害關係人管理、溝通協調及簡報技巧

• 具備酒店、娛樂場或度假村營運經驗者優先考慮

• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）

• 具備極強的問題解決能力與分析邏輯

• 熟悉業務流程建模及需求分析收集技術

• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

• 教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Manager – Business Engagement

Job Purpose

The Manager - Business Engagement acts as the primary liaison between IT and business units, ensuring technology solutions align with business objectives. This role is responsible for understanding business needs, translating them into IT requirements, and driving the successful delivery of IT projects and initiatives. The manager will lead stakeholder engagement, facilitate communication, and champion business process improvements across Wynn Resorts Macau.

Key Responsibilities

• Serve as the main point of contact between IT and business units, building strong relationships with stakeholders.

• Gather, analyse, and document business requirements, ensuring alignment with IT capabilities and strategic goals.

• Facilitate workshops, meetings, and presentations to understand business challenges and propose IT solutions.

• Define project roadmaps, scopes, objectives, and deliverables in collaboration with business and IT teams.

• Manage changes to project scope, ensuring stakeholder buy-in and effective change management.

• Identify opportunities for business process improvement and operational efficiency.

• Collaborate with business units to optimize workflows and leverage technology for operational efficiency.

• Stay informed on industry trends and emerging technologies relevant to the hospitality and gaming sectors.

• Analyse project outcomes and report on KPIs to senior management.

Competencies and Requirements

Experience:

• Minimum 5 years in IT business analysis, project management, or related roles, including 2 years in a supervisory or stakeholder-facing position.

• Proven success in delivering IT projects and driving business engagement.

• Strong stakeholder management, communication, and presentation skills.

• Experience in hospitality, gaming, or resort operations is advantageous.

• Solid understanding of project management methodologies (PMP, Agile, Scrum).

• Strong problem-solving and analytical skills.

• Familiarity with business process modelling and requirements gathering techniques.

• Experience with gaming/hospitality systems management is an advantage.

• he hospitality and gaming sectors.

• Analyse project outcomes and report on KPIs to senior management.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.

Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技商業互動經理

主要職責

負責擔任資訊科技部與業務部門間的核心橋樑，確保技術應用與公司策略目標一致。了解業務需求並轉化為具體的技術規格，並推動資訊科技專案和計劃的成功交付。此外，須展現卓越的利害關係人管理能力，積極優化永利澳門度假村的業務流程改進。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡窗口，與各利害關係人建立穩固的合作關係

• 收集、分析並記錄業務需求，確保其與資訊科技部能力及公司策略目標一致

• 主持工作坊、會議與簡報，深入了解業務挑戰並提出適切的解決方案

• 與業務及資訊科技團隊協作，共同定義專案藍圖、範疇、目標及可交付成果

• 管理專案範疇的變更，確保獲得利害關係人的認同，並實施有效的變更管理程序

• 識別業務流程改進與營運效率提升的機會點

• 與業務單位合作，優化工作流程，並利用科技提升營運效率

• 隨時掌握酒店與博彩行業相關的產業趨勢與新興技術

• 分析專案成果，並向高層管理團隊報告關鍵績效指標

職位要求

• 工作經驗：

• 具最少五年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少兩年擔任主管或直接對接利害關係人的經驗

• 具備成功交付資訊科技專案及推動業務端參與的卓越實績。

• 具備卓越的利害關係人管理、溝通協調及簡報技巧

• 具備酒店、娛樂場或度假村營運經驗者優先考慮

• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）

• 具備極強的問題分析與解決能力

• 熟悉業務流程建模及需求分析收集技術

• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

• 教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Assistant Manager - Enterprise Project Management

Job Purpose

The Assistant Manager - Enterprise Project Management supports the end-to-end execution of IT projects, ensuring delivery on time, within scope, and budget under senior guidance. This role is responsible for tracking progress, coordinating resources, maintaining documentation, and assisting with risk management across Wynn Resorts Macau. The assistant manager will support project teams, contribute to cross-functional execution, and deliver status updates to leadership.

Key Responsibilities

• Collaborate with departments to gather detailed requirements, use cases, and operational workflows.

• Define project scopes and objectives with stakeholders, confirming technical feasibility.

• Build and nurture relationships with service providers and system vendors.

• Manage changes to project scope, schedule, and costs with stakeholder alignment.

• Provide guidance on risk identification, assessment, and mitigation.

• Proactively identify and address potential changes to scope, schedule, or costs.

Competencies and Requirements

Experience:

• Minimum 2 years of relevant experience, including at least 1 year in a supervisory role.  success in project implementation and deployment.

• Experience in mentoring/leadership qualities.

• Strong presentation and communication skills skills both verbal and written in English.

• Experience in hotel, casino, and resort operations is advantageous.

• Strong problem-solving and trouble-shooting skills.

• Solid understanding and working knowledge of Project Management standards (PMP-PMI, PMP-ACP, Scrum etc) for Project management document and process.

• Familiar with gaming/hospitality systems management an advantage.

Education: Diploma or degree in Information Technology field

Language Ability:  Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技企業項目管理副經理

主要職責

負責支援資訊科技專案的端到端執行。在資深管理人員的指導下，確保專案在既定時間、範疇與預算內達成交付。此外，須負責追蹤專案進度、協調整合資源、維護專案文件，並協助永利澳門渡假村各項專案的風險管理。支援專案團隊，參與跨部門協作執行，並向領導層提供進度更新報告。

職位介紹

• 與各部門協作，收集詳細的業務需求、使用案例及營運工作流

• 與利害關係人共同定義專案範疇與目標，並確認技術可行性

• 建立並維繫與服務供應商及系統廠商的合作關係

• 在與利害關係人達成一致的前提下，管理專案範疇、進度及成本的變更

• 針對風險識別、評估及緩解措施提供專業指引

• 主動識別並處理專案範疇、時程或成本可能發生的變更

職位要求

• 工作經驗：

• 具最少兩年相關工作經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗。具備專案實施與部署成功的實績證明。

• 具備團隊指導經驗或卓越的領導特質

• 具備出色的英文口頭表達與書面寫作能力，並擁有卓越的簡報與溝通技巧

• 具備酒店、娛樂場或度假村營運相關經驗者優先考慮

• 具備極強的問題分析與解決及故障排除能力

• 對專案管理標準（如 PMP-PMI、PMP-ACP、Scrum 等）及相關專案管理文件與流程有深厚的理解及實務經驗

• 熟悉娛樂場或酒店系統管理經驗者優先考慮

• 教育程度：具資訊科技相關領域的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

推廣營運副經理 Assistant Manager - Campaign Operations (ID:3964BR)

主要職責

• 執行及監控永利澳門及永利皇宮娛樂場的所有活動策劃

職位介紹

• 對所有通訊管道進行樓層審核和現場檢查，並通知相關方進行更新

• 每日報告－簡訊計畫、庫存控制、庫存物品清倉

• 新紀念品提案並與採購部門合作採購

• 競爭對手檢查及競爭對手研究報告

• 整合並確保活動行事曆是最新的

活動前

• 與行銷品牌團隊密切合作，確保將促銷細節很好地傳達給客人，並提出建議以增強整體體

• 驗。

• 準備所有 AV、設備、場地佈置、獎品、文件和遊戲道具

• 如有必要，與老虎機、賭博台、俱樂部、保全、監控、營運團隊合作確定工作分配

• 排練/UAT（如果需要）

活動期間

• MC、遊戲助理、檔案控制、人群控制並在必要時處理臨時問題

活動後

• 拆除場地佈置

• 庫存控制、獎品記錄、與收入控制部門合作

• 開始重新訂購物品

• 與各團隊聯絡，檢視活動 SOP，以改善賓客體驗

職位要求

• 工作經驗：至少 5 年在大型酒店從事娛樂場場活動和宣傳活動的經驗。 需要至少 2 年管理經

• 驗。

• 教育程度：學士學位或同等學歷

• 語言能力：流利粵語和國語； 英語優先

• 電腦應用：精通 MS Office 和打字技巧（英文和中文）

Job Purpose

• Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace

Key Responsibilities

• Floor audit and site check for all comms channel and inform relevant parties for updating

• Daily reports –SMS plan, inventory control, stock clearance on stock items

• Proposal on new souvenirs and work with Procurement for sourcing

• Competitor check and competitor research report

• Consolidate and make sure the Marketing Calendar is up to date

Pre-Promotions

• Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.

• Prepare all the AV, equipment, venue setup, prize, documents and game props

• Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary

• Rehearsal / UAT if required

During the Promotion

• MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary

Post-Promotions

• Dismantle on the venue setup

• Inventory control, prize record, work with Income Control

• Initiate reorder of items

• Liaise with various teams to review a promotion SOP in order to improve customer experience

Competencies and Requirements:

• Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2

• year of management experience required

• Education: Bachelor degree or equivalent

• Language: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責：

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。

職位介紹：

• 安裝和配置電腦硬件操作系統和應用程序

• 監控和維護電腦系統和網絡

• 與員工或合作夥伴溝通，以幫助建立系統或解決問題；

• 排除系統和網絡問題以及診斷和解決硬件或軟件故障

• 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

• 協助工程師遵守法規和合規流程

職位要求

• 工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

• Installing and configuring computer hardware operating systems and applications

• Monitoring and maintaining computer systems and networks

• Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Assist engineers in adhering to regulatory and compliance processes

• Competencies and Requirements:

• Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

• responsibilities specified. Experience in computer systems support and service desk as an advantage

• Education: Diploma or Degree in Information Technology field

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

保安控制室操作員 Control Room Officer (ID: 3426BR)

主要職責

監測閉路電視和相關保安系統，以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

• 為保安部收集各項資訊

• 準備及安排日常事件報告

• 協助和履行由保安控制室主任委派的工作

• 及時向管理部門報告所有緊急情況

職位要求

• 工作經驗：具娛樂場系統監察部或保安部工作經驗者優先

• 教育程度：中學畢業或以上

• 語言能力：能操寫廣東話及英語

• 電腦應用：簡單電腦操作

Job Purpose

Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

• Receive and dispatch messages to Security team for further operational actions

• Prepare daily reports on all activities and incidents

• Assist and perform duties assigned by the Supervisor

• Report emergencies promptly to management

Competencies and Requirements

• Experience: Experience in Surveillance or Security is an advantage

• Education: Secondary school diploma or above

• Language Ability: Good command in spoken and written Cantonese and English

• Computer Skills: Basic computer skills

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部主任 Supervisor - Housekeeping Administration (ID:118BR)

主要職責：支援行政管家管理管家部的日常運作。每天檢查所有房間以控制質量，須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來乾淨，整潔，精心準備的客房，令賓客有超乎所想的感受。

職位介紹：

• 協助管理層管理管家部的日常運作

• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能

• 對所有客房進行日常的巡查，在貴賓到達前檢查房間

• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員

• 檢查所有公共場所，並於必要時執行糾正行動。

• 向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求：

• 工作經驗：具最少三年於客房部工作的經驗

• 技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識

• 教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操良好普通話、廣東話及英語

Job Purpose: Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department

• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance

• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival

• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators

• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements

• Experience: Minimum of 3 years’ Housekeeping experience

• Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents

• Education: Secondary school or above, University grade is preferable

• Language Ability: Good English, Cantonese and Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理數據分析員 Data Analyst - Customer Relationship Management (ID:4031BR)

主要職責：

負責通過提取和分析各種數據，為營銷優惠提出建議以及如何通過數據分析或機器學習建模與目標受眾建立更好的客戶關係，支持營銷策略制定和活動

職位介紹：

• 進行業務分析和創建分析模型

• 根據業務需求構建活動工作流程

• 開發程序以執行自動化和建模任務

• 對活動工作流程、程序、自動化任務等進行測試

職位要求：

• 工作經驗：具最少3年以上數據分析經驗，於博彩行業經驗優先

• 技能 / 證書：編程、數據分析和數據庫操作技能

• 教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：必須精通 MS Excel ， 有使用 Python、SQL、Scikit-Learn 或其他機器學習/統計工具的經驗者優先

Job Purpose:

Supports marketing strategy making and campaigns by extracting and analyzing various data, making recommendations for marketing offers and how to build better customer relationships with our target audiences through data analysis or machine learning modelling.

Key Responsibilities:

• Doing business analysis and creating analytic models

• Building campaign workflows based on business requirements

• Developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements:

• Experience: Minimum 3 years data analysis experience, preferably in gaming industry

• Knowledge/Certificates: Programming, data analysis, and database manipulation skills

• Education: Bachelor’s degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with Python, SQL, Scikit-Learn, or other machine learning/statistical tool are preferred

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

• 工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

• 技能 / 證書：須了解資料庫及數據分析

• 教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

• Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

• Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

• Education: Bachelor degree in IT, Finance, or related business field is required

• Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

• Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm

某醫療美容公司招聘

工作機會：

1. 全職人力資源管理

2. 區域總監（1名）

3. 業務拓展部主管（1名）

4. 大客戶管理主管（1名）

5. 大客戶管理專員（1名）

6. 店長（2名）

7. 前台文員

8. 護士

9. 西醫醫生

10. 中醫醫生

11. 中醫師 / 針灸師

12. 物理治療師

13. 職業治療師

14. 牙醫

15. 外科醫生

16. 皮膚科醫生

17. 銷售顧問

18. 美容師 / 資深美容師

全職人力資源管理

月薪：15000-25000

• 協助尋找及初步甄選求職者

• 基本熟悉勞工法例

• 需具基本溝通技巧及工作相關經驗

• 辦理政府入職離職手續文件

• 公司提供相關工作培訓及晉升

工作地點：新馬路

工作時間：11:00-20:00

區域總監（1名）

高薪誠聘：每月薪金可達 MOP40,000 - 80,000

崗位職責：

• 業務發展：負責區域內推動業務增長，制定市場策略，拓展客戶基礎。

• 團隊管理：監督和管理區域內的團隊，建立高效的內部管理體系，優化工作流程制度，提高效率和質量，帶領團隊完成業績指標和年度目標。

• 績效監控：分析區域內的業務績效指標，並根據數據做出調整和優化。

• 市場分析：參與公司的戰略規劃制定，研究市場趨勢，制定有效的經營計畫，執行落地確保戰略計劃有效實施。

• 協調與溝通：與區域內部團隊，以及與其他部門之間的溝通橋樑，促進信息流通和資源共享，定期向上級彙報工作進展。

任職要求：

• 商業管理或相關領域的學士學位（碩士學位優先），具有5年或以上相關行業企業管理經驗。

• 5-10年同行業中高管經驗，有醫學背景和全盤實操經驗者優先。

• 具備良好的領導能力、市場洞察力、決策能力，掌握人際交往技巧。

• 熟悉企業運營管理，有較強的數據分析能力和項目管理能力。

• 有良好的職業道德和職業操守，正直誠信，能承擔較大的工作壓力。

業務拓展部主管（1名）

每月薪金可達 MOP30,000 - 50,000

崗位職責：

• 策略規劃：根據公司和市場的整體發展規劃，制定、執行和監控業務計劃，以促進公司目標的實現，包括收入增長和市場佔有率的提高。

• 市場分析：對同區域內市場進行分析和評估，隨時掌握市場動態，敏捷應對競爭環境變化。

• 成本管理：預算規劃與控制，確保公司資金的有效使用，以及追蹤業績達成情況。

• 合作夥伴關係協調：維護與合作夥伴的關係、鞏固與維繫，尋找業務擴展機會。

• 合約審查：確保合約內容符合公司政策規定，遵守法律法規，保護公司免受潛在的法律風險。

• 監控合作規則的執行，反饋異常情況，發現實際情況的問題，提出解決建議。

任職要求：

• 市場行銷、管理或相關領域的學士學位或以上學歷；

• 具有2年或以上相關工作經驗；

• 具備較強的市場分析、行銷、推廣能力，具說服力的談判技巧；

• 品行端正，恰當的人際溝通、協調能力和團隊合作精神；

• 能夠承受較大的工作強度和工作壓力；

• 可獨立完成上級委派的工作

大客戶管理主管（1名）

每月薪金可達MOP 30,000 - 50,000

崗位職責：

• 精準了解客戶需求，掌握客戶的真實需求，推薦適合的產品及療程。

• 根據市場變化，為公司設定合適的銷售流程，優化服務品質，增加競爭優勢。

• 為客戶設計專屬療程方案，靈活調整策略，提升滿意度。

• 培養專業團隊，定期對團隊進行專業知識和技能的培訓,提高服務水準。

• 關注市場動態，了解競爭對手的動向，及時調整策略。

• 建立反饋管道，方便客戶隨時提出意見和建議，不斷優化服務。

• 完善服務流程：不斷審視和優化服務流程,提升客戶體驗。

• 建立公司品牌，提升影響力，增強客戶信心。

任職要求：

• 具有5年或以上客戶服務相關工作經驗；

• 具備較強的市場分析、行銷、推廣能力；

• 品行端正，恰當的人際溝通、協調能力和團隊合作精神；

• 能夠承受較大的工作強度和工作壓力；

• 可獨立完成上級委派的工作

大客戶管理專員（1名）

每月薪金：MOP 18,000或以上 (可面議)

崗位職責：

• 深掌握客戶的真實需求，推薦適合的產品及療程。

• 為客戶設計專屬療程方案，提升滿意度。

• 挖掘和識別潛在客戶，並推動銷售增長。

• 與產品、技術及客服部門緊密合作，確保產品和服務符合客戶期望。

• 收集並整理客戶反饋，提出改進建議，以提升服務質量。

• 進行市場分析，了解競爭對手狀況，為公司的業務決策提供參考。

• 建立和維護良好的客戶關係。

• 協助上級完成文書工作。

任職要求：

• 具有2年或以上客戶服務相關工作經驗；

• 具備較強的市場分析、行銷、推廣能力；

• 品行端正，恰當的人際溝通、協調能力和團隊合作精神；

• 能夠承受較大的工作強度和工作壓力；

• 可獨立完成上級委派的工作

店長（2名）

高薪誠聘：每月薪金可達MOP 30,000 - 60,000

崗位職責：

• 日常運營管理：確保診所各項業務運行順利，包括人員管理和進貨管理，制定和實施標準操作程序，提升工作效率。

• 人員管理：招募、培訓和評估診所員工，建立積極的團隊文化，促進員工的專業發展。

• 客戶服務：提升客人滿意度，處理客人反饋和投訴，促進良好的客人關係，增強診所的品牌形象。

• 店內收支管理：負責診所預算的編制與執行，監控收支狀況，分析業務數據，提供報告以支持決策。

• 合規管理：確保診所遵循相關法律法規和行業標準，定期檢查和評估診所的安全措施。

任職要求：

• 具備3年以上相關管理工作經驗。

• 醫療、管理或相關領域的學士學位或以上學歷（碩士學位優先）。

• 具備優秀的溝通和人際交往能力。

• 熟悉醫療行業的運作和相關法律法規。

• 具備良好的問題解決能力和組織能力。

前台文員

薪金：面議

崗位職責：

• 負責日常運作，如預約、登記及處理查詢

• 接待、登記客人到店

• 安排時間，編定先後次序

• 將有關資料文件歸檔

• 處理日常客戶服務及一般電腦文書工作

• 熱誠有禮、良好笑容

任職要求：

• １年前台或文職工作經驗

• 良好電腦操作和分析力

• 良好溝通技巧、服務熱誠及團隊精神

護士

薪金：面議

崗位職責：

• 進行各種醫療操作，並確保操作的安全性與正確性

• 病歷記錄：準確記錄病人的病歷，並更新病人的健康狀況

• 與醫生、物理治療師等醫療專業人員合作

• 確保所有的護理工作遵循規範和標準，保障病人的安全和健康

任職要求：

• 持有澳門衛生局認可的有效護士執照

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 具良好服務態度及溝通能力

西醫醫生

薪酬 MOP$30,000 起

崗位職責：

• 負責日常診療工作，提供全科門診服務

• 為客戶提供專業意見及解答相關咨詢

• 具備客戶健康管理意識，為客戶提供針對性的健康管理方案。

任職要求：

• 持有澳門衛生局認可的有效醫生牌照

• 有專科資格優先；

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 精通粵語，英語，國語，具良好服務態度及溝通能力

中醫醫生

薪酬 MOP$30,000 起

崗位職責：

• 負責中醫日常診療工作

• 為病人提供專業的中醫意見及解答相關疑問

• 根據病人自身的情況，為病人制定全面的中醫健康管理方案，提升病人的滿意度 

任職要求：

• 持有澳門衛生局認可的有效的中醫牌照

• 具備針灸、拔罐、艾灸、推拿等中醫技能

• 具有一年或以上獨立診症經驗

• 精通粵語，英語，國語，具有良好的溝通能力

工作時間：11:00AM ～20:00PM

工作地點：澳門區

中醫師 / 針灸師

薪酬 MOP$30,000 起

崗位職責：

• 提供痛症、骨筋傷、鐵打、正骨、推拿服務

• 協助診所日常工作

任職要求：

• 具最少三年相關臨床經驗

• 懂基本電腦操作、中文打字

• 流利廣東話，一般普通話及英語溝通

工作時間：11:00AM ～20:00PM

工作地點：澳門區

物理治療師

薪酬 MOP$30,000 起

崗位職責：

• 為患者提供物理評估和治療方案

• 設計和實施個性化的康復計劃

• 指導患者進行康復運動

• 監測患者的康復進程並進行調整

• 與其他醫療專業人員合作以提供全面護理

• 記錄患者的病歷和治療進展

任職要求：

• 需俱備澳門註冊物理治療師資格

• 有三年或以上骨骼肌肉系統物理治療，手法治療及運動治療的專業工作經驗者優先

工作時間：11:00AM ～20:00PM

職業治療師

薪酬 MOP$30,000 起

崗位職責：

• 評估患者的功能能力和需求，制定個性化的治療計劃。

• 執行各類職業治療技術，包括手工操作和社交技能訓練。

• 與其他醫療專業人員合作，提供綜合性康復服務。

• 與患者及其家屬進行溝通，提供教育和支持。

• 記錄和更新患者的治療進度及相關文檔。 

任職要求：

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 俱備澳門註冊職業治療師資格

• 有相關工作經驗者優先

工作時間：11:00AM ～20:00PM

牙醫

薪酬 MOP$30,000 起

崗位職責：

• 提供全面的牙科診療服務，包括檢查、診斷、治療計劃等

• 執行牙齒清潔、填補、根管治療等

• 與患者進行溝通，提供健康建議及治療方案

• 輔導和培訓牙科助理及衛生護士

• 進行病歷記錄及管理

任職要求：

• 需俱備牙科相關專業學位及澳門執業資格

• 有三年牙科臨床工作經驗

• 熟悉各類常見牙科疾病的診療

• 對病人有耐性，良好服務態度

• 具團隊精神及責任心，良好溝通能力

工作時間：11:00AM ～20:00PM

外科醫生

崗位職責：

• 制定手術計劃：包括手術方法、步驟和預期效果

• 負責在手術室中進行手術操作

• 對患者進行隨訪，確保手術傷口癒合良好，監測有無術後併發症

• 與麻醉醫生、護理人員及其他專科醫生協作，確保患者在手術過程中的安全

• 與患者及其家屬進行有效的溝通，解釋手術的風險、好處和替代方案

任職要求：

• 持有澳門衛生局認可的有效外科醫生執照

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 具良好服務態度及溝通能力

• 有整型外科經驗優先

皮膚科醫生

薪酬MOP$30,000起

崗位職責：

• 負責日常診療工作，提供全科門診服務。

• 負責診斷和處理各種皮膚問題。

• 具備客戶健康管理意識，為客戶提供針對性的健康管理方案。

任職要求：

• 持有澳門衛生局認可的有效醫生牌照

• 有專科資格優先；

• 工作細心及對病人有耐性

• 工作積極主動、具團隊精神及責任感

• 精通粵語，英語，國語，具良好服務態度及溝通能力

銷售顧問 

工作內容：

• 負責店鋪日常運作，維持店面整潔

• 留意店鋪存貨，確保有足夠庫存

• 根據客人需求，推薦適合的產品及療程

• 為顧客提供專業意見並解答疑問

• 具有良好溝通、對答和分析能力

• 獨立，成熟，負責，積極主動 

任職要求：

• 2 年或以上相關工作經驗

• 能操流利廣東話,懂英語及普通話者

• 具備相關美容服務或產品銷售經驗者優先考慮

美容師/資深美容師/推拿師

工作內容：

• 為客人提供專業療程服務

• 細心了解客戶情況

• 熟悉醫療/美容專業知識

• 為客人提供專業的面部與身體護理療程

• 跟進客人療程記錄和效果，保持良好的客戶關係

• 有責任心、熱誠有禮、良好笑容

任職要求：

• 2 年以上相關工作經驗

• 持專業美容文憑或 ITEC 證書優先

• 良好溝通技巧、服務熱誠及團隊精神

申請方式：

對以上職位有興趣人士

Wechat：zzdahao888

Tel：6305 3617

Email：huaclinichr@gmail.com

*閣下提供的個人資料只作招聘用途，所有資料將絕對保密。

破曉製作有限公司澳門招聘

破曉製作於2016年成立，為一間具規模的澳門本地綜合型影視及多媒體製作公司，由來自廣告、影視、動畫、設計、攝影等不同領域的成員組成，以“區域視野、在地經驗”提供各項品牌策劃、影片製作、動畫特效、平面設計、商業攝影及等服務。成立至今已為多個澳門、香港及內地政府部門、商戶組織等提供各類頗具成效的宣傳製作方案。

我們現正招聘精力充沛的年輕人！尋求那些有頭腦、有學識的同伴。主要特徵包括：

1. 有態度

2. 有雄心

3. 富於競爭

4. 頭腦靈活，不拘傳統

5. 尊重創意

公司網址： https://www.marching.mo/

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設計主管／設計總監

Job Descriptions:

• 負責領導設計團隊，制定並推動設計方向及標準

• 與客戶及內部團隊協作，深入理解需求並提出創意設計方案

• 把控設計項目質量，指導團隊完成品牌、影視、動畫等多元設計作品

• 協助規劃團隊培訓與人才發展，提升團隊整體創意及執行能力

• 參與重大項目提案及設計決策，確保項目順利執行

Requirement:

• 具五年或以上平面設計／視覺設計／多媒體設計相關經驗

• 具備團隊管理及帶領經驗，有領導大型設計項目經驗者優先

• 熟悉品牌設計、影視及新媒體設計流程，具備優秀的創意思維與審美能力

• 具備印刷及文創品製作知識，能獨立處理設計物料的製作、選材及生產流程監控

• 責任心強，具備良好的溝通、協調及項目管理能力

• 具備相關作品集，並能獨立完成高質量設計提案

市場策劃助理

Job Descriptions:

• 協助收集市場資訊與數據，分析行業動向

• 配合團隊撰寫市場策劃方案及推廣文案

• 協助項目執行，包括活動組織、物料準備及進度跟進

• 協助管理社交媒體平台內容及日常運營

• 協助整理和歸檔策劃相關資料，完成上級交辦的其他工作

Requirement:

• 具備良好的市場分析能力及文案撰寫能力

• 有市場策劃、活動執行或相關實習經驗者優先

• 熟悉社交媒體及網絡推廣工具

• 責任心強、細心耐心，具備良好溝通與協作能力

• 具備一定的計劃性與執行力

新媒體運營

Job Descriptions:

• 負責公司社交媒體帳號（如小紅書、B站、抖音、微信公眾號等）日常內容策劃、編輯與發布；

• 策劃並執行線上活動，提升粉絲活躍度與品牌曝光度；

• 跟蹤熱門話題，產出有創意且具傳播力的內容；

• 監控社交媒體數據，分析用戶行為並定期輸出運營報告；

• 與粉絲互動，及時回覆留言和私訊，維護良好社群氛圍；

• 配合團隊完成品牌推廣、市場活動及其他相關工作。

Requirement:

• 具備兩年以上社交媒體運營經驗，熟悉主流社交平台運作；

• 具備內容創作能力，文案基礎扎實，創意充沛、懂得把握熱點；

• 了解新媒體傳播規律，善於策劃並執行線上活動；

• 能使用圖片編輯工具者優先（如 AI、PS 等）；

• 具備良好的溝通能力與團隊合作精神；

• 關注數據，具備一定的數據分析能力；

• 工作積極主動，抗壓能力強。

資深設計師

Job Descriptions:

• 負責各類平面與視覺設計，包括宣傳海報、社群媒體圖片、專案物料、LOGO等多元設計需求；

• 參與重要專案的創意提案與視覺規劃；

• 能獨立完成從概念到成品的設計流程，並確保高品質呈現；

• 指導初級設計師，協助團隊提升整體設計能力；

• 配合公司各類專案推廣、內容創作與活動策劃等設計協作。

Requirement:

• 三年以上設計相關經驗，具備豐富作品集；

• 熟練操作 Adobe Illustrator（AI）為主，並能運用 Photoshop 等設計軟體；

• 具備良好美感、創意力與視覺溝通能力；

• 有獨立完成大型專案設計經驗者優先；

• 有動畫、動效設計經驗者佳；

• 工作細心認真，責任感強，具備良好溝通與時間管理能力。

設計部門主管

Job Descriptions:

• 統籌設計部門日常工作，分配任務並監督各類設計專案進度與品質；

• 把控公司及專案整體視覺風格，提升設計呈現的專業度與一致性；

• 參與各類重要專案的創意指導與方案制定；

• 管理團隊成員，負責人才培養與團隊建設；

• 與其他部門密切協作，推動市場、內容、行銷等跨部門專案落地；

• 配合公司安排的其他相關工作。

Requirement:

• 五年以上設計相關工作經驗，具備團隊管理經驗；

• 熟練操作 Adobe Illustrator（AI）為主，並能運用 Photoshop 等設計軟體；

• 具備優秀的美學判斷與視覺整合能力，熟悉多元設計專案流程；

• 能獨立帶領團隊完成高標準專案；

• 溝通協調能力佳，善於激發團隊創造力；

• 有動畫/動效經驗者佳；

• 工作責任心強，執行力高，抗壓能力佳，具備良好溝通與團隊時間管理能力。

影視編導

Job Descriptions:

• 把控拍攝現場，包含拍攝畫面、道具、拍攝人員組織和進度控制；

• 參與影片創意策劃，撰寫影片分鏡劇本；

• 影片剪輯，確保視覺呈現品質及影片內容準確無誤；

• 配合公司安排的其他工作內容。

Requirement:

• 有宣傳影片、微電影、訪談專欄等拍攝剪輯經驗；

• 熟練剪輯軟體（PR、AE、DaVinci）；

• 有影片畫面美學，創意思路，剪輯節奏感，擅於鏡頭語言表達用戶訴求；

• 強執行能力，能夠掌握拍攝和剪輯進度；

• 具備創意能力，能夠寫好故事劇本；

• 工作認真踏實，熱愛創作。

項目經理

Job Descriptions:

• 收集客戶的資訊，提供客戶諮詢服務；

• 依據客戶需要及經費，提供創意行銷策略建議；

• 協調影視媒體及設計創意部門，將客戶需求轉化為創意策略；

• 管理日程、預算、外部資源。

Requirement:

• 具三年或以上項目管理經驗；

• 有影視、動畫、活動管理流程經驗優先；

• 責任心強、有耐心且溝通能力強；

• 具備較強的計劃性、組織性和資源整合能力。

項目協調員

Job Descriptions:

• 負責項目調研，活動項目的跟進與協調；

• 項目基礎賬目處理。

• 有影視、動畫、活動管理流程經驗優先；

• 責任心強、有耐心且溝通能力強。

Requirement:

• 有影視、動畫、活動管理流程經驗優先；

• 責任心強、有耐心且溝通能力強。

動畫師

Job Descriptions:

• 構思劇本、設計分鏡；

• 獨立完成2D或3D的動畫項目。

Requirement:

• 熟悉動畫片、宣傳片、後期製作及產品演示的工作流程；

• 熟練運用PS、AI、AE、C4D等軟件；

• 一年以上動畫工作經驗；

• 影視、動畫、廣告、美術等相關專業學歷優先；

• 善於溝通，有團隊合作精神，能夠承受一定的工作壓力。

平面設計師

Job Descriptions:

• 獨立完成平面、排版、包裝、宣傳物料和數據圖像化等設計；

• 負責新媒體平台運營以及小程序所需要的平面設計。

Requirement:

• 具一定審美、色彩和設計佈局能力；

• 熟練運用PS、AI等設計軟件；

• 擅長手繪，有平面設計、美術等相關專業學歷優先。

影視製片

Job Descriptions:

• 負責劇本立項；

• 與客戶及創作團隊協調相關項目進程；

• 聯繫及協調外部資源；

• 負責拍攝過程的各項流程，把控過程的資金，控制拍攝製作中的各個環節，完成、支持拍攝過程中的協助工作。

Requirement:

• 具一年以上製片工作經驗；

• 主動積極，具較高的應變能力和執行能力。

影視製作 - 剪輯師

Job Descriptions:

• 參與創作項目，並製定剪輯方案；

• 後期剪輯；

• 選配音樂、上字幕、調色、調音。

Requirement:

• 能獨立執行影片剪輯；

• 熟練剪輯軟體（PR、AE、DaVinci）；

• 有良好的剪輯語言能力，對分鏡、轉場、特效、音效有一定了解；

• 善於溝通，有團隊合作精神，能夠承受一定的工作壓力。

影視製作 - 攝影師

Job Descriptions:

• 各類影片、短視頻及廣告宣傳片的拍攝工作；

• 制定拍攝工作，包括劇情設計、場地挑選及時間安排。

Requirement:

• 熟練使用各種視頻拍攝設備，單反，滑軌，三腳架，獨腳架，收音設備等；

• 具備一定的創意視頻拍攝能力;

• 善於溝通，有團隊合作精神，能夠承受一定的工作壓力。

申請方式：

有興趣者請將個人簡歷和作品集電郵至：info@marching.mo 如有任何疑問或查詢，歡迎致電：+853 6588 3828

mFood 澳門招聘

mFood 作為澳門優質的本地生活服務平臺，我們專注於本地數字化生活圈，推動澳門智慧城市發展，重新定義城市生活，讓生活更便利，更美好。憑藉優秀的海內外人才和科技創新能力，未來我們也會持續不斷為用戶提供更多的服務，為澳門人的美好生活不斷努力。

網址：http://www.mfood.com.mo/

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調度員

待遇：基本薪金10000+績效獎勵

崗位職責：

• 嚴格遵循公司標準化配送流程，即時、精准分配與調配外賣訂單，確保配送效率與客戶體驗；

• 動態跟進訂單量、配送員位置等數據，科學規劃配送員工作區域與派單節奏，最大化配送效能；

• 秉持 “以客為本” 服務理念，主動協調客戶、商家與配送員的溝通需求，快速回應並解決配送環節中的突發問題。

任職要求：

• 持有澳門居民身份證；

• 高中或以上學歷，具備基礎文書處理與數據理解能力；

• 熟悉電腦系統操作，有調度系統工作經驗者優先；

• 廣東話流利，可接受24小時輪班制；

• 有配送經驗者可優先考慮；

• 工作認真盡責、服從管理、溝通能力和親和力強、工作守時、有時間觀念。

工作地點：澳門區/氹仔區

聯繫方式：

發送電郵：hr@mfood.mo

聯繫電話：6386 0088

到店事業部  商務拓展專員Account Executive

工作職責：

• 開拓業務商圈的，與商戶洽談合作並完成簽約，跟進上線；

• 根據商戶需求制定營運策略，提供促銷活動、及營運支持，維護客戶關係，提升交易額;

• 為商戶提供定制化的營銷方案;

• 及時處理商戶及用戶的問題與投訴，跟進解決進度，提升多方滿意度;

• 持續研究平台推廣策略；

• 定期覆盤商戶營運效果，提出優化建議並落實執行。

任職要求：

• 具備優秀的客戶維護能力、商務談判能力及問題解決能力;

• 具備應對工作調整的靈活應變能力，並擁有創新精神;

• 能在高壓環境下高效完成任務;

• 學習能力強，勤奮踏實、思維敏捷、耐心細緻;

• 具備良好的團隊合作精神，有強烈的自我價值實現意願，善於自我驅動並激勵他人;

• 認同公司文化與價值觀，注重維護公司形象。

工作地點：澳門

福利：

• 享有綜合補貼、奬勵性假期

• 挑戰高薪：底薪 ＋ 績效 ＋ 獎金，無上限

有意者請將個人履歷、近照及要求待遇電郵至 sandychan@mfood.mo

市場部 - 品牌合作經理 Marketing - Brand Partnership Manager

職責：

• 開拓潛力的商業夥伴並探索品牌合作機會，能獨立完成製作營銷策略及方案輸出

• 對商務及品牌合作的進度持續反饋，確保執行結果符合預期，并對後續合作開展提供優化建議

• 結合品牌發展策略，確立品牌定位與價值觀符合公司業務目標和市場需求

• 了解目標受眾和消費者需求並分析數據和趨勢，為品牌策略提供支持和改進方向

• 負責管理及確保品牌形象，增強消費者對於品牌的認知度和忠誠度

• 和研發團隊合作，依據公司業務目標及市場需求協助調整功能及開發 

任職要求：

• 2 年以上品牌合作或相關工作經驗

• 熟悉擅長市場營銷品牌策劃，具行業資源優先考慮

• 具良好的溝通表達能力，資源拓展及談判能力

• 責任心強，能承受一定工作壓力和強度

• 需具備出色的撰寫文案能力及維新思維

語言：粵語，英語，國語

市場策劃專員 Marketing Executive

職責：

• 協助銷售團隊進行行銷活動專案的策劃和實施方案

• 制定方案及并有計劃地與政府、銀行、及其他機構等進行接洽與營銷

• 負責品牌新聞、公關活動、品牌合作的策劃、線上、線下的推廣項目推進；

• 跟據指引協助與外部的合作，進行接洽媒體購買和投放包括傳統媒體及新媒體

• 根據公司行銷策略撰寫相關宣傳資料及傳播文案

• 負責社交媒體帳號的管理和維護及統計工具分析推廣效果以制定推廣計畫，提升品牌曝光

任職要求：

• 大專以上學歷，主修行銷、傳播、公共關係或具相關工作經驗優先考慮

• 市場觸覺敏銳、責任感強、注重細節、和良好的人際溝通能力

• 熟悉各大社交媒體平臺的使用 (Facebook、instagram、小紅書、抖音等)及數位廣告投放等工具

• 需具備出色的撰寫文案能力及維新思維

• 熟練使用 Microsoft Office，能使用設計軟件者優先考慮

語言：粵語，英語，國語

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

葡國餐廳廚師

拿玻里比薩廚師 Macau chef

薪資： 20k-30k

工作職責：

• 製作傳統拿玻里比薩，包括準備生麵團、醬料和配料。

• 操作和維護木炭或燃氣烤爐。

• 確保所有比薩的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的比薩製作經驗，尤其是拿玻里比薩。

• 對食品安全和衛生有基本的了解。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 在義大利或認證的烹飪學校接受過正式的烹飪訓練。

• 熱愛傳統義大利烹飪和烘焙。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

麵包甜品烘焙師

薪資： 20k-30k

工作職責：

• 準備和烘焙各種麵包和甜品，包括但不限於：日式麵包、法式長棍麵包、甜甜圈、蛋糕等。

• 確保所有產品的質量和一致性。

• 維護清潔和衛生的工作環境。

• 與團隊成員合作，確保店鋪的高效運作。

職位要求：

• 至少有 2 年以上的烘焙經驗，尤其是日式和西式烘焙。

• 對食品安全和衛生的知識。

• 能夠在快節奏的環境中工作，並對細節有出色的注意力。

• 能夠提供一致且高質量的產品。

加分項目：

• 有烘焙或糕點相關專業證書或學位。

• 對新烘焙技術和趨勢有熱忱的追求和學習。

• 有領導經驗或團隊合作經驗。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo

商超業務拓展經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司整體發展規劃，完成新店拓展任務；

• 根據公司經營目標制定並實施行銷計畫，專案規劃，全面統籌專案落地、產品促進計畫，完成公司下達的銷售目標；

• 準確把握公司品牌定位，產品品牌定位，根據市場需求和變化、區域特性和市場資訊進行品牌策劃；

• 建立完善產品定價管理制度，包括價格目標管理、定價程式管理、調價程式管理、價格配套管理等相關制度；

• 負責產品定價，調價工作的跟蹤與評估，並隨時向公司彙報市場回饋情況；

• 負責收集、分析市場和競爭對手資訊，制定公司開發流程及開發標準完成區域商圈的調研，為零售店面開發專案提供策略依據，撰寫專案評估分析報告，確保實現公司業務拓展目標；

• 根據市場分析，開發產品，包括選品、詢價、比價、商務談判、樣品驗收、簽定合同等；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同行銷節奏選擇合適的供應商家商品排期和上架；

• 定期向直屬領導彙報新店計畫，確保新店的開發進度及定回饋﹔

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體系並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟蹤，根據銷售任務分配任務監督及輔導完成任務的情況，跟蹤各項運營數據；

• 負責公司所有零售平臺的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場行銷、管理類等相關專業；

• 瞭解澳門商超現狀與發展，社會和商業資源廣泛；

• 具有5年或以上連鎖行業開發工作經驗；

• 具備豐富的零售管道客戶資源及管道開發經驗優先﹔

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、行銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

商超運營經理

薪資待遇：30-50K，優秀管理者可面議

崗位職責：

• 根據公司經營目標制定並實施營銷計劃，項目規劃，全面統籌項目落地、產品促進計劃，完成公司下達的銷售目標；

• 負責年度目標和預算，以及年度、月度銷售目標、售罄率目標、客單價指標、業績增長方案與促銷策略方案的製定與達成；

• 規劃組織各項運營活動，輸出及審核各項活動內容，配合公司零售業務資源，達成會員增長、銷售、毛利目標；

• 制定商品組合方案及銷售策略，打造爆品及推廣新品，所管轄品類的選品，根據不同場景不同營銷節奏選擇合適的供應商家商品排期和上架；

• 負責新品引進及滯銷品淘汰，優化商品結構，制定產品結構及價格體系，控制採購風險；

• 按照公司對品牌在市場定位的要求，在產品選品方面進行嚴格監控和審核；

• 建立商品分層體系，根據不同消費場景進行推送；

• 建立完善產品定價管理制度，包括價格目標管理、定價程序管理、調價程序管理、價格配套管理等相關製度；

• 負責產品定價，調價工作的跟踪與評估，並隨時向公司匯報市場反饋情況；

• 制定零售制度體系、業務流程，建立規範、高效的運營管理體係並監督實施；

• 建立線上APP及實體零售端業務關係；

• 運營數據跟踪，根據銷售任務分配任務監督及輔導完成任務的情況，跟踪各項運營數據；

• 負責公司所有零售平台的產品的日常銷售及促銷活動的執行和監控；

• 負責對零售區域內市場進行分析和評估；

• 培養和發展優秀的零售運營隊伍。

崗位要求：

• 本科（全日制）或以上學歷，市場營銷、管理類等相關專業；

• 有豐富的商超，零售店經理管理經驗；

• 具備較強的市場分析、營銷、推廣、推廣能力，以及優秀的談判能力與技巧；

• 品行端正，具備良好的溝通能力、協調能力和團隊合作能力；

• 能夠承受較大的工作強度和工作壓力；

• 熟悉零售、商超尤其是高端零售的市場運作模式和促銷管理模式；

• 能統籌、掌控促銷活動，對促銷活動有準確的預估和判斷力；

• 優秀的組織管理能力和協調能力,出色的人際溝通能力、團隊建設能力、業務開拓能力；

• 會流利粵語。

工作地點：珠海/澳門

申請方式：

對以上職位有意者可將 CV 電郵至：sandychan@mfood.mo

外賣專送員

路氹區 & 澳門區 (全職車手/兼職車手多名)

工作地點：路氹區、澳門區

崗位職責：

• 按照公司配送流程準時完整地把餐品送到顧客手上;服從管理，配合公司的工作安排；以客為本。

任職要求：

• 全職/兼職車手需手持有澳門居民身份證，有電單車及持有澳門電單車駕駛執照;

• 工作認真盡責、能吃苦耐勞、親和力強、工作守時、有時間觀念;

• 有電單車配送經驗者優先。

待遇：

• 全職車手：享受同行業最高薪酬待遇；

• 兼職車手：單量計算，多勞多得，時間自由。

申請方式：

對以上職位有意者可將 CV 電郵至：hr@mfood.mo，或致電 6386 0088

BCM Bank 澳門商業銀行招聘

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Branch Management

• Branch Operations Officer

• Assistant Relationship Manager

• Senior Teller / Teller

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Compliance Office

• Deputy Manager

• Senior Officer

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Credit Administration

• Senior Officer

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Customer Information Maintenance

• Senior Officer

• Clerk

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General Operations

• Senior Manager

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Information Technology

• Senior Manager / Manager – Application Development Team

• Senior Manager – System Support & Security Team

• IT System operator – System Operation Team

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Internal Audit

• Manager

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Retail Direct Sales

• Relationship Manager

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Retail VIP Banking

• Senior Relationship Manager

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(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)

Banco Delta Asia S.A. 滙業銀行股份有限公司澳門招聘

滙業銀行 (前身為澳門恆生銀行) 於1935年在澳門成立，是滙業財經集團的旗艦公司，迄今已有90年歷史。時至今日，滙業銀行已發展成為一家現代化的綜合金融機構，核心業務涵蓋投資銀行與私人銀行服，並輔以商業銀行及全面的產險與壽險業務，持續為澳門社區及中小企業提供專業的金融方案。

滙業財經集團亦在香港設立公司，專營證券買賣、財富管理及保險銷售，更在廣州設有諮詢公司，致力為中國大陸和港澳地區的企業及個人客戶，提供全方位的優質金融服務。

滙業銀行秉承「以人為本」的經營理念，視每位員工為重要資產，我們致力營造關愛員工的企業文化，提供充滿活力的工作環境，卓越的職業發展機會，全面的專業培訓，以及具競爭力的薪酬及福利計劃，助力員工與企業共同成長。

瀏覽最新職位：http://www.jobscall.me/job/bda

滙業銀行 致力與你 共建 共創 共富 共享！ 瀏覽最新職位：http://www.jobscall.me/job/bda

Branch

• Branch Manager

• Senior Relationship Manager

• Branch Officer

• 助理分行經理

• 客戶經理／助理客戶經理

• 分行櫃枱服務員

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Corporate Banking

• 客戶經理／助理客戶經理

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Cross Border Business Development Department

• 產品經理

• 高級客戶經理

• 客戶經理

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Credit & Risks

• Senior Manager

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Delta Asia Insurance (General Insurance)

• Deputy Chief Executive Officer

• Head of Business Development

• Business Development Manager

• Claim & Operations Manager

• Assistant Business Development Manager

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FX & Commodities Sales

• Head of FX & Commodities

• Manager

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Group Marketing & Communications

• Senior Marketing Manager

• Graphic Designer

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Information Technology

• IT Assistant Manager

• 技術支援員

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Legal & Compliance

• Officer

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Private Banking

• Head of Private Banking

• Team Head

• Relationship Manager

• 助理客戶經理

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Securities & Treasury Products

• Head of Securities & Treasury Products

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申請方式：

本公司將為合適的應徵者提供具競爭性的薪酬及福利。有興趣者請將個人簡歷、現有及要求待遇、可到職日期、聯絡電話及近照，並註明申請之職位名稱，投遞至：bdajob@delta-asia.com。或郵寄至︰澳門水坑尾街39-41號銀行中心 人力資源及培訓部

如有任何疑問或查詢，歡迎致電︰+853 8796 9620，與人力資源及培訓部聯絡。

有關滙業最新資訊，可登入公司網址： www.delta-asia.com

本行所收取之個人資料只作招聘用途

遠日集團澳門招聘

遠日集團背景：

　　遠日集團有限公司(以下簡稱“遠日集團”)於2018年在澳門成立，秉承“延續價值、顛覆品牌、改變世界”的企業使命，始終以“為客戶創造卓越成果”為核心價值觀，致力於提供多元化的綜合服務。作為一家立足港澳、輻射內地的多元化企業，遠日集團的業務範疇涵蓋室內設計、裝修工程、品牌顧問、零代碼系統開發及貿易等多個領域，展現了其跨行業的綜合實力與創新能力。

　　遠日集團旗下公司屢獲殊榮，各分公司自成立以來始終活躍於服務港澳社會各界的前沿，客戶群體涵蓋政府部門、商會、社團、知名企業以及廣大市民，展現了其廣泛的市場影響力與卓越的服務品質。

　　為進一步拓展市場，遠日集團於2020年進駐珠海，正式進軍中國大陸室內設計市場。珠海分公司設有空間設計部、工程部、採購部、傳媒部及綜合部等多個專業部門，形成了完整的業務體系。2021年，遠日集團成功將零代碼系統引入港澳地區的大型機構，服務對象包括知名娛樂場、高等教育機構及香港上市公司等。憑藉各部門專業人才的協同合作，遠日集團不斷推出創新解決方案，推動企業持續快速發展。

　　自成立以來，遠日集團始終致力於探索新興行業領域，並積極推動業務多元化與創新化發展。我們誠邀更多優秀人才加入遠日集團，與我們攜手共進，為社會各界創造更多價值與成果，共同推動企業與社會的可持續發展。

為配合集團業務擴展，現誠聘以下職位：

行政助理

五天工作，薪金：MOP10,000-12,000

職責：

• 負責公司人事管理工作（如招聘、入職離職手續、員工檔案管理等）

• 處理公司行政事務（如文件整理、會議安排、會議記錄、物資管理等）

• 處理日常報銷、付款等工作

• 協助處理與澳門政府相關的文件及申請

• 管理辦公室運作；包括日用品採購等

• 其他上級交辦的事項

要求：

• 大學畢業或以上程度

• 具2年或以上行政及人事相關工作經驗優先考慮

• 熟悉Apple OS電腦系統優先

• 熟悉使用AI工具提升工作能力優先

• 有電單車牌優先考慮

遠日空間有限公司 - 室內設計師助理

職責：

• 量尺並製圖佈局

• 成本估算及報價

• 協助及配合設計師進行設計

要求：

• 大專及以上學歷，室內設計系相關優先

• 熟悉 AutoCAD、Sketchup、Enscape、D5等繪圖軟體；具有量尺，放圖能力。

• 能獨立繪製施工圖

• 具有深化圖紙經驗、較強的團隊配合能力、責任意識、學習態度

• 對室內設計充滿熱情，具備良好審美能力

• 有室內設計行業工作經驗優先

• 熟悉使用AI工具提升工作能力優先

明道數據科技（澳門）有限公司 - 項目助理（軟件開發）

職責：

• 協助項目經理進行軟件開發項目管理工作

• 進行資訊科技相關的技術支援工作

要求：

• IT 相關專業本科學位，1 年或以上軟件項目參與經驗

• 具備流利的英文溝通能力與讀寫能力

• 具有軟件開發相關的行業知識

• 具有良好的組織、溝通、協調能力

• 熟悉使用AI工具提升工作能力優先

申請方式 APPLICATION:

對招聘職位有興趣者請掃描下方二維碼或點擊連結遞交履歷 https://orbit-aphelion.com/public/form/712cc4ca81d5412c8fa8d0a3bc429659 或電郵履歷至 headoffice@aphelionmacau.com

如有招聘問題，請致電查詢電話:：+853 2835 6913（何小姐）

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遠日集團投遞履歷處：

AVIT Macau 澳門招聘

AVIT成立於2013年，致力於以專注和認真態度提供專業的視聽系統整合服務，利用業界領先的先進技術建構可靠且具成本效益的AV/IT系統。AVIT擁有業界認證且訓練有素的技術人員及專家，能夠提供從設計到維護的全面視聽解決方案。在業界，我們亦建立了強大的網絡，與全球一流的AV/IT製造商和供應商合作，保證提供滿足您需求的最佳解決方案以及可靠且最先進的視聽產品。

我們充分瞭解客戶的需求，並根據您的要求量身定制合適的解決方案，以卓越的使用者設計體驗超越客戶的期望。

了解更多：http://www.avit.hk

文員

職位詳情：

• 大專程度或以上

• 最少兩年銷售支援/客戶服務經驗

• 處理銷售及相關的文書工作

• 項目進度跟進、協調及對外溝通

技能條件：

• 熟悉中英文電腦及Microsoft Office軟件操作

• 良好溝通能力(包括英語電郵），細心認真及可獨立工作

請將履歷電郵到 hrd@avit.hk

Business Development Assistant

Job Responsibilities:

• To liaise with manufacturers for branding / promotional materials on communication channels and provide support;

• To work closely with teams and suppliers in the execution of marketing activities including development of business collaterals and coordination of product or services promotions;

• To monitor the daily operations or CRM to ensure its efficiency and effectiveness;

• To maintain the accuracy of promotions or CRM database

• To assist Business Development Team in the communication with third parties for any collaboration

• To performs other duties as assigned to meet business needs.

Requirements:

• Degree in marketing, communications or related disciplines;

• Minimum 2 years’ experience in marketing or related experience;.

• Good command of spoken and written Cantonese,English and Mandarin;

• Self-motivated, aggressive and hardworking;

• Proficiency in Microsoft Office

Please email the CV to hrd@avit.hk

公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Front Office Manager / Assistant Front Office Manager

Responsibilities:

a. Front Office Operations Management:

• Oversee the daily operations of the front desk, reservations, and guest servicesEnsure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

b. Guest Experience:

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

c. Team Leadership:

• Recruit, train, and supervise front office staff, including front desk agents, concierge, and reservations team

• Conduct regular performance evaluations and provide coaching and feedback to team members

• Create and manage staff schedules to ensure adequate coverage during peak periods

• Foster a positive and collaborative work environment

d. Administrative Duties:

• Prepare and analyze front office reports, including occupancy, revenue, and guest feedback

• Monitor and control front office expenses within the budget

• Maintain accurate records of guest interactions, incidents, and special requests

• Collaborate with other departments to ensure seamless communication and coordination

• Attend and chair all Front Office scheduled meetings as well as meetings called at random by Management

• Conduct regular operational meetings to review, monitor, adjust and upgrade the performance of the Front Office as a whole, explaining new directions and policies and procedures at the same time

e. Revenue Management:

• Maximize room revenue by managing room inventory and implementing upselling strategies

• Monitor competitor pricing and market trends to adjust rates and promotions accordingly

• Work closely with the sales and marketing team to make bookings and occupancy

f. Compliance and Standards:

• Ensure compliance with hotel policies, procedures, and brand standards

• Maintain a safe and secure environment for guests and employees

• Stay updated on industry trends and best practices to improve front office operations

Requirements:

• Minimum 5-8 years of experience in front office operations, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in hospitality or guest service management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in hotel management software (e.g., Cambridge) and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Macau ID holder only

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Concierge Supervisor

Responsibilities:

• Supervise concierge, bell, and door operations to ensure timely and professional guest assistance

• Coordinate transportation, tours, dining reservations, and special arrangements

• Oversee luggage handling, guest arrivals/departures, and door greeting services

• Maintain updated knowledge of local attractions, events, and services to provide accurate recommendations

• Train and guide team members to uphold service standards and guest satisfaction

• Handle VIP requests and resolve guest issues promptly and professionally

• Build and maintain relationships with external vendors and service providers

• Ensure compliance with hotel policies and local regulations

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• -trong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibilities:

• Supervise daily reservation operations and ensure accurate data entry in the Property Management System (PMS)

• Monitor booking channels and implement strategies to optimize occupancy and revenue

• Handle complex booking requests, group reservations, and special arrangements

• Train and guide reservation agents to maintain service standards and accuracy

• Prepare reservation reports and assist in forecasting occupancy trends

• Coordinate with front office and other departments to ensure seamless guest experience

• Ensure compliance with hotel policies and local regulations

Requirements:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Senior Reception Agent / Reception Agent

Responsibilities:

- Manage guest arrivals and departures, ensuring accurate check-in/check-out procedures

- Handle guest inquiries, reservations, and special requests promptly and professionally

- Assist in training and guiding junior reception agents to maintain service quality

- Resolve guest issues and escalate complex cases to the Reception Supervisor when necessary

- Ensure accurate handling of payments, billing, and cashiering procedures

- Maintain a welcoming and professional environment at the reception desk

- Coordinate with housekeeping and other departments to ensure room readiness and guest satisfaction

Requirements:

- 1-2 years of experience in front office or reception operations within hospitality

- Previous experience in a senior or lead role preferred

- Good command of spoken and written in English and Chinese

- Friendly, courteous, and with strong interpersonal skills

- Willing to work shifts, weekends, and public holidays

- Responsible, detail-oriented, and a good team player

- Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

- Proficient in Microsoft office suite

Senior Concierge Agent / Concierge Agent

Responsibilities:

• Welcome guests and assist with luggage handling and door services

• Arrange transportation, tours, dining reservations, and respond to special requests

• Provide accurate information about local attractions, events, and services

• Maintain a professional and courteous demeanor at all times

• Coordinate with other departments to ensure timely and seamless guest service

• Uphold compliance with hotel policies, brand standards, and local regulations

Requirements:

• 1–2 years in concierge, bell, or guest services within hospitality preferred

• Fresh candidates with strong customer service skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

Excellent communication and interpersonal skills

• Strong organizational and multitasking abilities

• Knowledge of local attractions, dining, and entertainment options

• Ability to handle guest issues professionally and calmly under pressure

• Basic Proficiency in Microsoft Office Suite and hotel systems

Reservation Agent

Responsibilities:

• Process reservations via phone, email, and online booking platforms

• Ensure accurate data entry in the Property Management System (PMS)

• Respond promptly to guest inquiries and provide information on rates, availability, and hotel services

• Assist with group bookings and special arrangements as required

• Coordinate with front office and other departments to ensure smooth guest arrivals

• Maintain compliance with hotel policies and service standards

Requirements:

• 1–2 years in reservations or front office operations within hospitality preferred

• Fresh candidates with strong communication skills may be considered

• Diploma or Certificate in Hospitality Management or related field preferred

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Senior Operator / Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef de Partie

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

• Willingness to work flexible hours, in shifts, including weekends and holidays.

Demi Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications.

• Supervise kitchen staff and delegate tasks effectively.

• Ensure food quality, taste, and presentation meet standards.

• Train line cooks and kitchen assistants to follow the recipe and standards.

• Monitor inventory and order supplies as needed.

• Maintain cleanliness and hygiene in all kitchen areas.

• Follow hygiene (HACCP) safety regulations and company policies.

• Develop new recipes and contribute to menu innovation.

• Manage kitchen operations during busy service hours.

Requirements:

• High school diploma or equivalent is required.

• Proven experience as a Chef or in a similar culinary role.

• Culinary certification or relevant training is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are a plus

• Strong knowledge of cooking techniques and kitchen equipment.

• Familiarity with restaurant service procedures (Western/Chinese cuisine, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety).

• Ability to lead and motivate a kitchen team.

• Creativity and passion for food presentation and flavor.

• Good time management and organizational skills.

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Food & Beverage Manager

Responsibilities:

• Oversee the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service.

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations.

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality.

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes.

• Ensure a high level of guest satisfaction by delivering exceptional dining experiences.

• Address guest feedback and complaints promptly and professionally.

• Collaborate with the culinary team to create and update menus that reflect seasonal ingredients and guest preferences.

• Maintain a visible presence in the restaurant to interact with guests and ensure service standards are met.

• Recruit, train, and supervise F&B staffs, including culinary team, restaurant managers, servers, bartenders, and banquet staffs.

• Conduct regular performance evaluations and provide coaching and feedback to team members.

• Create and manage staff schedules to ensure adequate coverage during peak periods.

• Foster a positive and collaborative work environment.

• Manage department’s budget, including revenue targets and cost control.

• Monitor and analyze financial performance, including sales, costs, and profitability.

• Implement strategies to maximize revenue and minimize expenses.

• Ensure accurate billing and cash handling procedures are followed.

• Ensure compliance with local health, safety, and sanitation regulations.

• Maintain a clean, organized, and safe restaurant environment. Enforce strict hygiene and safety protocols (e.g., HACCP) to comply with health regulations and company policies.

• Stay updated on industry trends and best practices to improve restaurant operations.

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or management position. Experience working in a hotel or high-volume restaurant environment is highly desirable. Familiarity with Macau’s culinary scene and local ingredients is an advantage.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred.

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong culinary skills and a passion for food innovation

• Excellent leadership and team management abilities

• Strong organizational and time management skills

• Ability to work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Executive Housekeeper / Assistant Executive Housekeeper

Responsibilities:

• Housekeeping Operations Management

  • Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

  • Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

  • Develop and implement housekeeping procedures and protocols to improve efficiency and qualitied. Monitor and manage inventory of cleaning supplies, linens, and amenities

• Team Leadership

  • Recruit, train, and supervise housekeeping staff, including room attendants, housekeepers, and laundry personnel

  • Conduct regular performance evaluations and provide coaching and feedback to team members

  • Create and manage staff schedules to ensure adequate coverage during peak periods

  • Foster a positive and collaborative work environment

  • Contribute to overall operational efficiency by performing relevant duties as assigned; meal breaks are well controlled during peak hours

• Guest Satisfaction

  • Ensure guest rooms and public areas are cleaned and maintained to the highest standards

  • Address guest complaints and concerns related to housekeeping promptly and professionally

  • Implement strategies to enhance guest satisfaction and loyalty

  • Conduct regular inspections of guest rooms and public areas to ensure quality standards are met

• Budget and Cost Control

  • Prepare and manage the housekeeping department’s budget

  • Monitor and control expenses, including labor costs, cleaning supplies, and equipment maintenance

  • Identify cost-saving opportunities without compromising quality

• Coordination with Other Departments

  • Collaborate with the front office, maintenance, and other departments to ensure seamless operations

  • Coordinate with the maintenance team to address repair and maintenance issues in guest rooms and public areas

  • Work closely with the front office to manage room status and ensure timely room turnover

• Compliance and Standards

  • Ensure compliance with health, safety, and sanitation regulations

  • Maintain a safe and secure environment for guests and employees

  • Stay updated on industry trends and best practices to improve housekeeping operations

Requirements:

• Minimum 5-8 years of experience in housekeeping management, preferably in the hospitality industry. At least 3 years of experience in a supervisory or managerial role. Experience working in Macau or familiarity with the local market is an advantage

• High school diploma or equivalent is required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in housekeeping or hospitality management are a plus

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in housekeeping management software and Microsoft Office Suite

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

• Macau ID holder only

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Senior Room Attendant / Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Senior General Services Attendant / General Services Attendant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Assistant Estate Manager

Responsibilities:

• Facilities Management:

  • Oversee day-to-day operations of estate facilities, including buildings, utilities, and grounds.

  • Ensure preventive and corrective maintenance schedules are implemented effectively.

• Budget & Cost Control:

  • Prepare and manage annual facilities budget.

  • Monitor expenses and identify cost-saving opportunities without compromising quality.

• Compliance & Safety:

  • Ensure compliance with local regulations, health and safety standards, and environmental requirements.

  • Conduct regular inspections and risk assessments to maintain a safe environment.

• Vendor & Contractor Management:

  • Source, negotiate, and manage contracts with service providers and contractors.

  • Monitor performance and ensure service level agreements are met.

• Team Leadership:

  • Supervise and develop employees, ensuring high performance and adherence to standards.

  • Provide training and guidance on operational procedures and safety protocols.

• Project Management:

  • Plan and oversee renovation, repair, and improvement projects.

Requirements:

• Bachelor’s degree in Facilities Management, Engineering, Property Management, or related field.

• Minimum 8 years of experience in facilities or estate management.

• Strong knowledge of building systems, maintenance practices, and safety regulations.

• Excellent leadership, communication, and organizational skills.

• Problem-solving and decision-making ability.

• Budgeting and financial management skills.

• Strong negotiation and vendor management capabilities.

• Ability to work under pressure and handle multiple priorities.

• Proficiency in MS Office and facilities management software.

• Macau Electrical Technician Certifications is preferred.

Estate Team Leader

Responsibilities:

• Oversee the installation, operation, and maintenance of all property systems and equipment.

• Assist the Department Head in developing maintenance plans for mechanical, electrical, and plumbing (MEP) systems and designing solutions for existing issues.

• Conduct regular inspections of MEP systems to ensure compliance with building codes and standards.

• Perform regular maintenance to ensure optimal functioning of equipment.

• Assist in procurement requests for engineering materials, monitor inventory usage, and coordinate with suppliers and effective material control.

• Maintain accurate records and documentation for engineering operations.

• Stay up to date with the latest industry regulations and best practices.

• Perform other tasks assigned by Department Head.

Requirements:

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field.

• Minimum 6 years of relevant experience in coordinating MEP services.

• Familiar with MEP or Hotel Services requirements and standards.

• Self-motivated and can work independently and have sound problem-solving skills.

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel.

• Good command of both spoken and written Chinese and English.

• Excellent interpersonal and communication skills.

• Willingness to work shifts and on holidays.

• Immediately available is preferable.

Duty Engineer

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Engineer / Technician

Responsibilities:

• Conduct routine inspections and maintenance of hotel equipment.

• Handle repair requests in guest rooms and public areas, ensure all are tracked, and completed.

• Monitor the operation of Plumbing and Electrical systems. (For Engineer - MEP)

• Perform carpentry and painting tasks in the hotel, including furniture repair and surface finishing. (For Engineer - Carpenter)

• Assist in scheduled service and preventive maintenance.

• Maintain repair logs and report irregularities.

• Ensure all engineering operations comply with safety standards.

• Provide technical support for hotel events or emergencies.

• Coordinate with other departments to resolve facility-related issues.

Requirements:

• Minimum 1 years of relevant experience.

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Operations

Coordination Team Leader

Responsibilities:

• Assist the Director of Operations or department heads in organizing daily operations

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Coordination Officer

Responsibilities:

• Assist Coordination Team Leader or department heads in organizing daily operational tasks

• Follow up on interdepartmental coordination to ensure effective communication and execution

• Compile and analyze operational data, providing reports and improvement suggestions

• Monitor departmental workflows to ensure compliance with hotel standards

• Address guest or staff operational concerns and propose solutions

• Support training and administrative tasks such as scheduling and documentation

• Assist in driving service quality enhancement and operational efficiency initiatives

Requirements:

• Bachelor’s degree in hospitality management, Hotel Administration, or a related field is preferred

• Minimum 2 years of experience in hotel or related industry operations coordination

• Familiar with basic workflows of hotel departments

• Good communication skills in English and Chinese

• Strong organizational, analytical, and problem-solving skills

• Proficient in office software and report preparation (e.g., Excel, PowerPoint)

• Responsible, detail-oriented, and a good team player

• Able to work shifts and adapt to a fast-paced environment

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experien

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

• Macau ID holder only

• Candidates with less experience will be considered for the position of Assistant Sales Manager

Senior Marketing Officer

Responsibilities:

• Execute digital marketing initiatives, including website development and maintenance, search engine optimization (SEO), social media engagement, and online advertising

• Design and produce marketing collateral, promotional materials, and visual content in line with brand guidelines.

• Conduct market research, coordinate promotional activities, and assist in managing marketing projects

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field

• Minimum 3 years in marketing, digital, or related fields; hospitality or digital advertising experience preferred

• Experience in executing marketing campaigns

• Proficient in digital marketing tools, social media platforms, and graphic design

• Good command of written and verbal communication in Chinese and English

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Payable & Costing

Responsibilities:

• Assist superiors in daily tasks focused on account payable and costing;

• Ensure all inventory items have unit cost and be classified in its proper category;

• Ensure accuracy of Restaurant, Staff Canteen transfer F&B items from inventory/warehouse;

• Ensure accuracy of Housekeeping, Rooms and Engineering transfer items from inventory/warehouse;

• Conduct inventory spot checking in warehouse, Restaurant & Staff Canteen to ensure all items are maintained and matched with the system balance;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Prepare stock take variance report and investigate the reasons;

• Process, verify and update invoices, debit and credit notes, payment vouchers and receipts;

• Reconciliation of vendor statement against system statement accounts;

• Lead AP processing;

• Work closely with vendors and internal departments to ensure all documents are in order for payment processing and issues, queries and disputes are resolved in a timely manner;

• Prepare necessary information/ breakdown/ schedules/ reports requested by superior or auditor;

• Other duties or ad-hoc tasks assigned by superiors;

Requirements:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Minimum 3 years of experience in Accounting / Finance, preferably in the hospitality industry

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

• Macau ID holder only

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Purchasing Supervisor

Responsibilities:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

• Macau ID holder only

Senior Receiving Assistant

Responsibilities:

• Verify all deliveries against corresponding Purchase Orders (POs) for accuracy in items, quantities, and pricing.

• Inspect the quantity, quality, and expiry dates of all received goods; reject non-compliant items and follow established procedures for returns or exchanges.

• Accurately update the hotel's inventory management system (Sage X3) immediately upon receipt of goods.

• Actively support periodic stock counts, assist in variance analysis, and contribute to reporting.

• Facilitate the process for supplier returns or exchanges as required.

• Assist the Purchasing Manager in sourcing potential suppliers and in the preparation of purchasing documents (e.g., POs).

• Perform other duties or ad-hoc tasks as assigned by superiors

Requirement:

• High school graduate or above.

• Minimum of 1 year of experience in a receiving or related role within the hospitality industry.

• Strong attention to detail and commitment to accuracy in documentation and inventory records.

• Good organizational and time-management skills to handle the flow of daily deliveries.

• Effective communication and interpersonal skills for coordinating with suppliers and internal departments.

• Basic problem-solving skills to address discrepancies and non-conforming deliveries.

• Certification in inventory management or related field is an advantage.

• Must be a Macau ID holder

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Information Technology

Information Technology Manager / Assistant Information Technology Manager

Responsibilities:

• Infrastructure Design & Management:

• Plan and deploy robust network infrastructure, including structured cabling (Cat6A/fiber), Wi-Fi, firewalls, and VLAN segmentation

• Manage on-premises/cloud servers, NAS storage, and virtualization solutions to optimize resource utilization

• Oversee the phased implementation of IT systems, including Active Directory, file servers, and applications (e.g., PMS, POS, Finance System, HRMS)

• Cybersecurity & Compliance:

• Implement multi-layered security measures: firewalls, intrusion detection, NAC/RADIUS integration, and endpoint protection

• Ensure compliance and other regulations; develop incident response and disaster recovery plans

• Conduct regular audits and system updates

• Vendor & Project Coordination:

• Manage supplier solutions for hardware, software, and professional services (e.g., FortiGate, Veeam, Active Directory, NPS-Radius, Microsoft Exchange and Office 365 etc)

• Lead ELV system improvements, including CCTV redundancy and network isolation

• Collaborate with finance, operations, and suppliers to ensure timely project delivery within budget

• Team & User Support:

• Manage end-user devices (desktops, laptops, printers) and unified endpoint management tools

• Provide technical guidance to staff, resolve IT issues, and maintain system documentation

• Lead a small IT team

• Other duties or ad-hoc tasks assigned by superiors

Requirements:

• Degree or diploma in Computer Science, Information Technology, or a related field

• Minimum 5-8 years of IT management experience, preferably 3 years in managerial level in hospitality or multi-functional environments

• Proven expertise in network design (Huawei/H3C), Windows Server, SQL, and virtualization (VMware)

• Relevant certifications (e.g., HCIP, CCNA, MCSE, ITIL) are an advantage

• Experience with automation and scripting (e.g., PowerShell, Python)

• Knowledge of database management systems (e.g., SQL Server, MYSQL)

• Strong problem-solving skills, analytical abilities, ability to thrive under pressure during system rollouts and hotel openings

• Good command of spoken and written Chinese and English

• Macau ID holder only

• Candidates with less qualifications and experiences will be considered for the position of Assistant IT Manager

Information Technology Team Leader

Responsibilities:

• Manage the technical support team to ensure smooth daily IT support operations.

• Develop and optimize technical support processes and standards to enhance service quality and efficiency.

• Assign and track team tasks to ensure timely issue resolution.

• Provide second-level technical support for complex technical problems.

• Prepare technical documentation, user manuals, and training materials.

• Assist in system maintenance and updates.

• Coordinate with other departments to ensure IT services meet business needs.

Requirements:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field.

• At least 5 years of IT support experience, with 2+ years in a team leadership role.

• Proficient in Windows/Linux operating systems, networking fundamentals, and common enterprise applications.

• Strong team management and cross-departmental communication skills.

• Ability to write technical reports and process documentation.

• Microsoft or networking certifications preferred.

• ITIL Foundation or related certification preferred.

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Human Resources Assistant

Responsibilities:

• Assist in the recruitment process by posting job advertisements, screening resumes, and scheduling interviews

• Communicate with candidates throughout the hiring process

• Coordinate onboarding activities for new hires, including preparing orientation materials and conducting orientation sessions

• Ensure all new employee paperwork is completed and processed

• Maintain and update employee records in the HR database, ensuring accuracy and confidentiality

• Assist with the preparation of HR reports and metrics

• Support the coordination of training sessions and employee development programs

• Assist in tracking employee training and development activities

• Help ensure compliance with labor laws and company policies

• Assist in the implementation of HR policies and procedures

• Provide general administrative support to the HR team, including filing, data entry, and responding to employee inquiries

• Assist in organizing HR events and employee engagement activities

• Good command of spoken and written Chinese and English

• Macau ID holder only

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred

• Knowledge of HR principles and practices is an advantage

• Strong organizational and time management skills

• Excellent written and verbal communication skills

• Proficient in Microsoft Office Suite and HR software

• Ability to maintain confidentiality and handle sensitive information

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

Vang Iek Group 宏益集團招聘

宏益集團於 1935 年創辦，紮根澳門超過90載的綜合型企業集團，現時主要業務集汽車銷售、零件銷售、汽車維修、汽車租賃、醫療化驗服務及旅遊業務等多個範疇的企業集團。

集團旗下代理品牌包括：MAZDA萬事得、Hyundai現代、Jaguar捷豹及Land Rover路虎、Lynk & Co領克汽車及GAC MOTOR廣汽澳門區經銷商。

了解更多：http://www.vangiek.com/

(兼職) 售後接待及行政

薪酬：時薪 MOP 65

職責：

• 負責接待到店客戶，進行分流及控場;

• 接聽來電查詢及預約維修保養時間 ;

• 處理一般日常行政或文書工作;

• 保持接待處及辦公區域日常整潔，定期檢查場地環境狀況。

任職要求：

• 需持澳門居民身份證;

• 細心有禮，具備良好的溝通及應對技巧;

• 能流利操粵語、普通話及英語;

• 熟悉使用Microsoft Word、Excel等進行文書處理工作;

• 工作時段：周一至周六9:00-18:00

• 長期兼職，工作時間可商議，每週工作最少三天，每天最少4 小時；

兼職產品推廣大使

時薪：MOP 70

職責：

• 主要負責協助於門店或各類展銷場所進行公司品牌產品的市場推廣活動。

• 提供優質客户服務，主動協助或解答客戶查詢；

• 按客戶需求整理及提供報價單，處理一般文書工作。

• 維持店面整潔，並完成上級指派的其他工作。

任職要求：

• 持澳門居民身份證；

• 熟識使用電腦辦公軟件，如Word、PPT、Excel；

• 個性主動積極、有責任心、具良好溝通技巧，對公司的產品有熱誠及興趣；

• 一周至少返三天，可周六或周日上班者優先；

• 提供培訓以及參與各大型展覽的工作機會,上班時間彈性,歡迎在讀大學生！

旅行社 - 旅遊巴士司機

職責：

• 負責駕駛旅遊巴及7人座商務車;

• 一般司機的接送工作;

• 負責保持車輛內外整潔;

任職要求：

• 需要持澳門駕駛執照B類及D1類別;

• 有相關工作經驗者優先考慮;

• 沒有不良駕駛紀錄;

• 初中學歷或以上;

• 粵語、國語良好、略懂英語;

• 溝通能力良好，有禮待客。

汽車銷售顧問

薪酬待遇：底薪+津貼+佣金（詳情面談）

工作職責：

• 負責汽車銷售業務之營運，達成銷售目標；

• 開發客戶並且了解客戶需求，有效執行各類汽車營銷策略；

• 熟悉汽車相關專業知識，向客戶介紹及專業分析；

• 負責售前業務跟進及售後客戶維繫工作；

任職要求：

• 持澳門居民身份證；

• 持有澳門私家車駕照，能夠熟練駕駛車輛；

• 中學或以上學歷

• 有銷售相關工作經驗優先；

• 懂得基本文書處理；

• 能操流利廣東話、國語及英語者優先考慮；

• 個性主動積極、有責任心、具備良好溝通技巧，對汽車有興趣。

汽車維修技工

工作職責：

• 負責對客戶各品牌及類型汽車的日常檢測、故障診斷與維修保養；

• 準確分析車輛問題，提供維修方案並完成維修任務；

• 配合團隊完成技術升級與流程優化，保持高標準的服務品質。

任職要求：

• 至少3年以上歐洲車系維修經驗，熟悉常見品牌車型結構與電路系統；

• 能獨立進行故障排查與維修，具備扎實的汽車機械、電子知識；

• 具備新能源汽車維修經驗，熟悉高壓電池、電機及電控系統者優先；

• 持有相關職業資格證書（如電工證、新能源車維修認證等）；

• 認真負責，具備良好的學習能力和團隊協作精神。

申請方式：

有意應徵者可將近照、個人履歷、可到職日期及聯絡方法等電郵至 hr.mo@vangiek.com

申請人所提供的資料絕對保密，並只作招聘用途。如有查詢可致電：2871 7559

WYNN PALACE (MACAU) 澳門永利皇宮招聘

數碼轉型主任 Supervisor - Digital Transformation (4052BR)

主要職責

永利渡假村（澳門）有限公司致力於推動公司整體數位轉型。透過數位化資訊和自動化業務流程，提高團隊的整體效率和生產力，同時專注於業務成長。數位轉型團隊負責確保公司達到此目標，在公司內部領導並制定業務營運及客戶體驗的數位轉型策略，成為數位化和自動化的推廣者和實踐者。

職位介紹

• 負責所有數位化項目，從可行性研究、開發、實施到專案上線

• 消化可行性研究中的業務需求，並在必要時提供諮詢

• 需協調及與團隊有效地溝通，並確保項目能按時完成

• 管理及確保項目的品質

• 負定期監控流程自動化的狀況，並在必要時解決突發事件

職位要求

• 工作經驗：具最少三年資訊科技管理的工作經驗，具娛樂場或酒店業工作經驗者優先考慮

• 教育程度：電腦科學、商業資訊系統或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

• 技能 / 證書：

• 具備良好的 HTML、CSS、JSP、JavaScript、Java、SQL、API（JSON/RESTful）等程式設計經驗

• 擁有豐富的機器人流程自動化、工作流程引擎、智慧文件處理、OCR 和人工智慧技術的實務經驗

• 積極主動，能夠有效地領導團隊成員

• 對開發方法或解決問題具有較強的批判性思考能力

• 確保所有團隊成員了解專案進度、問題和行動事項

• 將業務需求轉化為可歸檔的工作，並與團隊成員溝通相關事宜

• 具文件管理能力，並向專案和相關人士展示啟動、里程碑更新和結束的最新情況

• 熟練使用 Power BI/Tableau 和 PowerPoint 進行簡報

• 具優秀的時間和專案管理技能，有能力根據關鍵績效指標決定優先順序

• 熟練使用 MS Visio 建立業務工作流程圖

• 具備遵循 SOX、PCI、MICR 和 MCSL 的經驗者優先

Job Purpose

Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal. Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.

Key Responsibilities

• Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live

• Digest the business requirements from feasibility study and give development advisory when necessary

• Coordinate and communicate team performance to ensure deliverables are on time

• Govern the established standards and ensure delivery quality

• Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary

Competencies and Requirements:

• Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.

• Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.

• Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.

• Skills:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.

• Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.

• Design, develop, and implement integration between automation tools and application.

• Self-motivated and be able to lead team members.

• Strong critical thinking on development approach or resolving issues.

• Keep all team members on track and informed on status, issues, and action items.

• Translate business requirements into archivable tasks and communicate back to team members.

• Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.

• Proficient in using Power BI/Tableau and PowerPoint for presentations.

• Excellent time and project management skills, ability to prioritize with proven KPI.

• Proficient in using MS Visio for creating business workflow diagram.

• Experience in compliance with SOX, PCI, MICR and MCSL.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

人工智能轉型主任 Supervisor - AI Transformation (4296BR)

主要職責

人工智能轉型主任以實務型領導角色去開發與維護人工智慧模型。此職位負責確保人工智能的專業技術能力、可重現性及人工智能工作流程的合規性，同時指導團隊的工作，並協助利用專有數據對基礎模型進行客製化。主任負責審查程式碼、監督生命週期模型的運作，並與資訊科技不同的團隊合作管理容器化環境。此職位需維護人工智能系統的完整性與效能，以及確保技術交付成果符合公司標準。

職位介紹

• 支援人工智能轉型路線圖的制定與實施。

• 管理人工智能模型註冊庫，並執行版本控制。

• 實施優化策略，以提升人工智能模型的效能與可擴展性。

• 運用公司專屬數據對基礎模型進行調整，以提高準確性與相關性。

• 確保所有人工智能解決方案皆符合內部治理標準，並遵守外部法規。

• 與不同職能的團隊密切合作，發掘潛在的人工智能應用場景，並評估其可行性。

• 與團隊協調，確保使用者介面設計符合營運需求，並提升使用者體驗。

• 持續掌握人工智能技術的新興趨勢與發展動態。

• 透過運用人工智能與自動化技術，提出現有流程的優化方案。

• 帶領工作坊與培訓課程，以提升各部門的人工智能素養。

職位要求

• 教育程度：電腦科學、數據科學、商業或相關領域之學位

• 語言能力：能操寫流利英語、廣東話及普通話

• 工作經驗及技能

• 具備至少 3 年以上人工智能/數位轉型、人工智能/機器學習專案經驗

• 具備至少 4 年以上軟體開發或相關領域經驗

• 具備數位轉型、流程改善、技術導入、與利益相關者進行溝通經驗

• 具備 HTML、CSS、JSP、JavaScript、Java、Python、SQL、API（JSON/RESTful）等進階程式設計經驗

• 擁有強大的分析能力、溝通技巧及良好的管理能力

• 設計、開發並實現自動化工具與應用程式的整合方案

• 具備高度道德標準、高度承諾精神，以及應對複雜變動的能力

• 具備上進心並能帶領團隊成員

• 熟悉人工智能技術，如大型語言模型（LLM）、檢索增強生成（RAG）、語音識別如語音轉文字/文字轉語音（ASR/TTS）、自然語言處理及智能自動化

• 具備敏捷開發方法經驗，並精通以下數位工具者尤佳（機器學習框架、容器調度工具、數位工作流程、機器人流程自動化平台）

Job Purpose

The Supervisor of AI Transformation at Wynn Resorts (Macau) S.A. plays a hands-on leadership role in the development and maintenance of AI models. This position is responsible for ensuring technical excellence, reproducibility, and compliance across AI workflows, while guiding engineering efforts and contributing to the customization of foundational models using proprietary data. The supervisor leads code reviews, oversees model lifecycle operations, and collaborates with IT internal teams to manage containerized environments. This role is critical to maintaining the integrity and performance of AI systems and ensuring that technical deliverables meet enterprise standards.

Key Responsibilities

• Support the development and implementation of AI transformation roadmaps.

• Manage AI model registry and manage version control.

• Implement optimization strategies to enhance the performance and scalability of AI models.

• Adapt and fine-tune foundational models with proprietary company data to increase accuracy and relevance.

• Ensure all AI solutions adhere to internal governance standards and comply with external regulations.

• Work closely with cross-functional teams to identify potential AI use cases and evaluate their feasibility.

• Coordinate with the team to align UI designs with operational requirements and enhance user experience.

• Stay updated about emerging trends and developments in AI technologies.

• Propose enhancements to current processes through the use of AI and automation.

• Lead workshops and training sessions to promote AI literacy across various departments.

Competencies and Requirements

• Degree in Computer Science, Data Science, Business, or related field

• Proficient written and spoken communication skills in English, Cantonese and Mandarin.

• Experience and skills:

• Minimum 3+ years of experience in AI/Digital transformation, AI/ML projects.

• Minimum 4+ years of experience in software development, or related field.

• Experienced in digital transformation, process improvement, technology implementation, and engaging stakeholders.

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, Python, SQL, API (JSON/RESTful), etc.

• Strong analytical, communication, and stakeholder management skills.

• Design, develop, and implement integration between automation tools and application.

• High ethical standards, level of commitment and ability to cope with complexity and change.

• Self-motivated and be able to lead team members.

• Familiarity with AI technologies such as LLM, RAG, ASR/TTS, natural language processing, and intelligent automation.

• Experience with agile methodologies and proficiency in the following digital tools are considered advantageous (ML frameworks,

• Container orchestration tools, Digital workflows, RPA platforms)

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會計及固定資產助理會計 Assistant Accountant - General Ledger and Fixed Assets Accounting (3870BR)

主要職責

• 須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識 Ms Office 軟件操作(中英文版本)和會計軟件應用

Job Purpose

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements

• Experience: Previous General Ledger or Accounts Payable experience in a large organization

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲市場推廣主任 Officer - Food and Beverage Marketing (2902BR)

主要職責

執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。

職位介紹

• 支持餐飲市場推廣高級經理執行和啟動餐飲營銷計劃。

• 準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。

• 協調 WM/WP 餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。

• 與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。

• 與採購團隊合作，提供抵押品規格、材料要求和訂單數量，以便從供應商處獲取印刷抵押品的報價並管理交付時間表。

• 與管理層合作，根據公司戰略和目標受眾制定和實施營銷計劃以及各種單獨的活動。

• 支持經理提供流量控制、狀態和績效報告，以供管理審查和跟踪。

職位要求

• 工作經驗： 至少 3 年溝通職位相關經驗

• 知識/證書：

• 較強的溝通和人際交往能力，能夠進行創造性思考

• 精通 Microsoft Office、內容管理系統、印刷媒體和社交媒體平台

• 在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力

• 教育程度：傳播學、新聞學或相關領域的學士學位

• 語言能力：良好的英語、粵語和普通話書面和口語能力

• 電腦應用：

• 擅長 MS Office 和 Photoshop

• 了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。

Job Purpose

Execute company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.

Key Responsibilities

• Support Senior Manager – Food and Beverage Marketing to execute and launch F&B marketing initiatives.

• Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.

• Coordinate job brief from WM/WP F&B team and consolidate accurate information before debrief to creative/ digital marketing/ multimedia team for artwork or social content development.

• Work closely with copywriting agency to write, edit, proof reading and distribute content for marketing material and promotion collateral.

• Work with procurement team to provide collateral specification, material requirements and order quantity in order to get the quotes from vendors for printing collaterals and manage delivery timeline.

• Collaborate with management to develop and implement marketing plan as well as various individual campaign based on company strategy and target audience.

• Support manager on traffic control, status and performance report for management review and tracking.

Competencies and Requirements

• Experience: Minimum 3 year of relevant experience in a communications role.

• Knowledge/Certificates:

• Strong communication and interpersonal skills and be able to think creatively.

• Proficient in Microsoft Office, content management systems, print media and social media platforms.

• Good execution on briefing partners, time management and performance analysis.

• Education: Bachelor’s degree in Communications, Journalism, or related field.

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office and Photoshop

• Aware of existing social media platforms and online review sites in order to provide content management to those platforms.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Officer – Social Media (Contractor) 社交媒體主任 (合約員) (4329BR)

主要職責

• 負責規劃和執行社交媒體內容與運營，確保永利在各平台保持領先地位。

職位介紹

• 支援社交媒體團隊策劃及執行行銷活動

• 精選符合品牌及商業目標的熱門及策略內容

• 計劃並執行促進線上轉線下的互動與人流的活動

• 與內部部門協調內容創作及審批流程

• 與代理商及第三方合作夥伴（如意見領袖、影片團隊）合作，製作高質素內容

職位要求

• 工作經驗： 具至少2 -3年數字行銷、平台運營、數據分析及活動管理的相關工作經驗。

• 教育程度： 具市場營銷、傳播、酒店管理或相關領域的學士學位

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose

• Responsible for planning and executing social media content and operations, ensuring Wynn maintains a leading presence across platforms.

Key Responsibilities

• Support the Social Media team on planning and execution of campaigns

• Curate topical and tactical content aligned with brand and commercial goals

• Plan and execute campaigns that drive online-to-offline engagement and foot traffic

• Coordinate with internal departments for content creation and approvals

• Collaborate with agencies and third-party collaborators (e.g. influencers, video crews) to produce high-quality content

Competencies and Requirements

• Experience: Minimum 2 - 3 years of experience in digital marketing, platform operations, data analysis, and campaign management

• Education: Bachelor’s degree in Marketing, Communications, Hospitality, or related field

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities those platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)

主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。

職位介紹

• 支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

• 領導及開發符合公司戰略目標的社交媒體內容

• 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

• 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

• 與各個內部部門就內容創建和材料準備進行協調和溝通

• 管理和支持代理機構製作超出預期的創意和高質量內容

• 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

• 工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。

• 教育程度： 具學士學位畢業或以上程度

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market

Key Responsibilities

• Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market

• Lead the effort to develop social media content in alignment with the company’s strategic objectives

• Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

• Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

• Liaise with various internal departments on content creation and material preparation

• Manage and support agencies to produce creative and quality content that beats expectations

• Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

• Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus

• Education: bachelor’s degree or above

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities these platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

多媒體製作高級設計師 Senior Multimedia Designer – Communications (2D & 3D animation)

主要職責：負責 2D/3D 動態視覺設計和內容製作，並協調各種多媒體項目，如數位看板、攝影、影片拍攝和剪輯。

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少3-4年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: 2D & 3D Motion Graphic Design, contents production and management of all digital signage, photography, video editing, video shooting and other multimedia project

Key Responsibilities

• 2D & 3D motion graphic design

• Video editing and video shooting

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creative and in line with the Company brand standard

Competencies and Requirements

• Experience: Minimum 3 – 4 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator – Surveillance

主要職責

• 負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

• 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

• 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

• 儲存所有錄像證據

• 完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用

• 於有需要時，開展相關的工作項目

• 須按照部門制定進行監察，並能提供相關報告

• 必須時常保持高度警惕，並能預測所潛在的問題

• 採取預防措施以避免任何損失，損壞或意外

• 向管理層報告所有緊急情況及侵權行為

• 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

• 工作經驗：無需相關工作經驗

• 技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操良好廣東話及英語

• 電腦應用：熟悉 MS Office 及監察系統軟件操作

Job Purpose

• Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

• Be aware of and follow all department confidentiality procedures

• Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

• Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

• Adhere to company and department policies and procedures

• Detect inaccuracies and illegal activities

• Maintain evidence by dubbing and saving video files

• Delivering outcomes as a result of application to Surveillance duties undertaken

• Undertake project work and reviews to a high standard

• Use associated software to complete documentation

Competencies and Requirements

• Experience: New graduates are also welcome

• Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

• Education: High school diploma or above

• Language Abilities: Good command in spoken and written Cantonese and English

• Computer Skills: Proficiency in MS office and other associated computer packages

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

代客泊車員 Valet Attendant - Bell, Door & Valet

主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services

主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客

• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務

• 引領賓客乘坐穿梭巴士，轎車或出租汽車

• 清楚了解度假村內的所有設施和服務

• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求

• 工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals

• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services

• Usher guests to shuttle bus, limousine or car rental

• Know and understand all the resort’s facilities and services

• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements

• Experience: Minimum 1 year of customer service experience in a five-star resort

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

豪華轎車司機 Limousine Chauffeur

主要職責

須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。

職位介紹

• 負責安全及迅速地接送賓客到澳門各地點

• 如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等

• 依照交通和停車規則，判斷交通及路面情況

• 為賓客提供便利的設施，準備充足的水和毛巾

• 須時常保持轎車的清潔

• 熟悉勞斯萊斯和豐田的性能和特點

職位要求

• 工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮

• 技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話，普通話及一般英語溝通

• 電腦應用：對互聯網，衛星導航及智能手機有基本認識

Job Purpose

• Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.

Key Responsibilities

• Transport guests to and from various locations in Macau safely and promptly.

• Able to explain and recommend resort information, Macau attractions and activities.

• Follow all driving rules and traffic regulations, review and study traffic conditions.

• Prepare daily amenity. Ensure water and towels are fully stocked.

• Ensure the cleanliness of the vehicles at all times.

• Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.

Competencies and Requirements

• Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage

• Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge

• Education: Secondary school or above

• Language Ability: Fluent Cantonese, Mandarin and conversational English.

• Computer Skills: Basic knowledge of internet, GPS and smartphone.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

• 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

• 負責日常推廣活動的執行，並向管理層提交日常進展報告。

• 負責以高標準的溝通能力，並在及時的時間內完成工作。

• 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

• 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

• 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

• 協助推行行銷策略與活動，提升公司品牌知名度及營收。

• 維護專案資料庫及預算報告，確保資料的完整與準確。

• 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

• 工作經驗：具至少 2-3 年相關工作經驗

• 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

• 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

• 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

• Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

• Responsible for daily promotional operations and prepare regular reports for management.

• Responsible for delivering work to a high communication standard and within a timely manner.

• Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

• Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

• Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

• Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

• Maintain project compendium and budget reports.

• Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

• Experience: Minimum of 2-3 years related experience

• Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

• Language Ability: Good written and spoken Cantonese, Mandarin and English

• Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com