助理採購主任 Assistant Buyer – Procurement (ID:1452BR)
主要職責
職位介紹
透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務
準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單
記錄供應商所提供的相關產品內容、價格、規格和其他資訊
職位要求
Job Purpose
Key Responsibilities
Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer-generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions
Assist with the preparation of various monthly reports on orders raised, products used, and a list of stock holding issued to departments, ensuring adequate levels are maintained
Document all relevant information and supplier responses regarding product availability, specification, and price
Competencies and Requirements
Knowledge/Certificates: Knowledge of procurement is an advantage
Language Abilities: Fluent Cantonese, Mandarin, and good English
Education: Bachelor degree or above
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
採購主任 Buyer – Procurement (ID:828BR)
主要職責
職位介紹
透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務
準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單
記錄供應商所提供的相關產品內容、價格、規格和其他資訊
職位要求
Job Purpose
Responsible for sourcing, primary negotiation, processing and ordering goods and services as required by end users, in accordance with the Procurement operation.
Key Responsibilities
Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions
Assist with the preparation of various monthly reports on orders raised, products used and a list of stock holding issued to departments, ensuring adequate levels are maintained
Document all relevant information and supplier responses regarding product availability, specification, and price
Competencies and Requirements
Experience: Minimum 2 years of procurement experience in a large organization
Education: Bachelor degree or above
Knowledge/Certificates: Diploma in materials management or procurement is an advantage
Language Ability: Fluent Cantonese and good English
Computer Skills: Intermediate MS Office or above. and Chinese characters input
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
互聯網推廣副經理 Assistant Manager – Web Marketing (ID:4280BR)
主要職責
負責制定與永利業務目標一致的市場營銷策略；管理並執行涵蓋多個數位渠道的推廣活動，包括電子郵件、網站、會員計劃、小程序及展示式廣告。並負責管理與維護永利的數位平台，確保其功能性、使用者體驗及內容符合業務目標與品牌指引。
職位介紹
策劃並執行多渠道推廣活動，以提升品牌知名度與參與度
與利益相關者及跨部門團隊合作，制定並實施數位策略，包括推廣活動、登陸頁面及轉化率優化
實際操作內容管理系統（CMS），並協助其他內容創作者撰寫及發布新內容
確保所有數位平台正常運作，包括排查及解決性能、插件及第三方整合相關問題，以提供流暢的使用者體驗（UI/UX）及強化 SEO
主導數位開發項目，從構思到完成，與內部團隊及外部供應商協作
持續進行業務分析，監控 KPI 表現、競爭對手動態及客戶數據，以做出明智決策並提升績效
制定並執行數位策略，以提升線上轉化率及客戶互動
持續關注數位行銷趨勢，並就數位項目開發與管理提供最佳實踐建議
確保所有數位平台符合法律標準（如資料隱私、無障礙設計）
職位要求
工作經驗：
具備 5 年以上數位行銷實務經驗
擁有網站管理、電子郵件行銷、社交媒體及線上廣告方面的專業能力；具會員計劃經驗者優先
具備強大的分析能力，能以數據（KPI、客戶行為）為依據制定策略
熟悉 SEO、UI/UX 原則及 CMS 平台；具備 AI 驅動搜尋（GEO）相關知識者更佳
熟悉亞太及中國市場，了解微信等平台、文化差異及多市場推廣的複雜性
技能 / 證書：
具備良好的談判技巧與線上分析能力，了解各線上渠道的指標、優化方式及客戶行為數據分析，以推動行銷策略與溝通改善；熟悉分析工具與網路測量技術
了解數位行銷趨勢、社交媒體行銷、病毒式行銷及行動行銷
教育程度：本科及以上學歷
語言能力：良好的英語和粵語讀寫能力
電腦應用：
熟練操作 MS Office、HTML，並熟悉 Photoshop、AI 等設計軟件
熟悉現有社交媒體平台及其行銷潛力
熟悉線上應用程式及智慧型手機平台
Job Purpose
The candidate will develop marketing strategies that align with Wynn’s business goals; Manage and execute campaigns across various digital channels, including email, web, membership, mini-program, and display advertising. Managing and maintaining Wynn digital channels to ensure their functionality, user experience, and content align with our business goals and branding guideline.
Key Responsibilities
Developing and running multi-channels campaigns to drive brand awareness and engagement.
Collaborate with stakeholders and cross-functional teams to develop and implement digital strategies, including campaigns, landing pages, and conversion optimization.
Hands-on management of the content management system (CMS) and assist other content contributors in the creation and publishing of new content.
Ensure all digital platforms functionality, including troubleshooting and resolving issues related to its performance, plugins, and third-party integrations for a seamless user experience (UI/UX) and strong SEO.
Leading digital development projects from concept to completion, working with internal teams and external vendors.
On-going business analysis and monitoring of KPIs performance, competitor activities and customer data to make informed decisions and improve performance.
Developing and executing digital strategies to grow online conversions and customer engagement.
Stay up to date on digital marketing trends and advise on best practices for digital projects development and management.
Ensuring all digital platforms meet legal standards (data privacy, accessibility).
Competencies and Requirements:
Experience:
5 years in a hands-on digital marketing role.
Proven expertise in website management, email marketing, social media, and online advertising; Experience in membership program is a plus.
Strong analytical skills with the ability to use data (KPIs, customer behaviour) to drive strategy.
Good understanding of SEO, UI/UX principles, and CMS platforms. Modern digital marketing knowledge of AI- powered search (GEO) is an advantage.
Experience in the Asia Pacific and China markets - understand platforms like WeChat, cultural nuances, and the complexities of multi-market campaigns.
Knowledge/Certificates:
Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies.
Knowledge of digital marketing trends, social media marketing, viral marketing, and mobile marketing.
Education: Bachelor’s degree or above
Language Ability: Good written and spoken English and Cantonese
Computer/Technology Skills:
Proficient in MS Office, HTML, and familiar with online design software like Photoshop, AI
Aware of existing social media platforms and the marketing opportunities these platforms provide
Familiar with online applications and smartphone platforms
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)
主要職責
資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。
職位介紹
理解即時出現的工作優先事項，確保相關任務按需安排並執行
負責交接班流程，確保所有工單被充分理解
監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）
向高層管理層匯報可能引起關注的事項
對分配的專案執行專案管理流程
及時向商業智能管理層報告所有挑戰，並提供解決方案
辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算
檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進
每日與營運高層溝通關鍵問題
與營運團隊合作，設計合適的風險及風險緩解方案
了解科技與營運業務
協助管理硬體與軟體的第二線支援
辨識並建立與服務供應商及系統廠商的合作關係
與公司其他部門保持溝通，了解並收集業務需求
職位要求
Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.
Key Responsibilities
Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.
Own the process of Shift Change and ensure all tickets are understood.
Monitor and manage the team’s Help Desk tickets to maintain the SLAs.
Escalate any concerns that might cause concern to upper management.
Provide project management processes on project that are assigned to this role.
Report all challenges in a timely manner to BIG Management with options to rectify.
Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.
Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.
Communicate on a daily basis with Operational executives on key issues.
Work with Operations to design the correct Risk and Risk Mitigation elements.
Understand technology as well as Operations.
Assists to manage 2nd Tier support for both hardware and software.
Identify and establish working relationships with service providers and systems vendors.
Maintain communication with other departments within the company to understand and gather requirements.
Competencies and Requirements
Experience:
Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.
Proven track record in projects and resource management
General understanding of Hotel/Casino/HR/Finance Applications
Education: Diploma or degree in Information Technology field
Language Ability: Multilingual English/Mandarin/Cantonese preferred
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)
主要職責：
協助轎車服務經理及總監維持轎車服務
團隊每天的運作，確保轎車服務是有效率和流輰。
鼓勵團隊成員提供優越的轎車服務體驗。
職位介紹：
職位要求：
Job Purpose
Assist the Manager and Director with the daily operations of the Limousine Services Team.
Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.
Key Responsibilities
Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction
Know and understand the resort’s facilities, services and activities
Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety
Monitor and inspect the daily upkeep and maintenance of limousines
Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget
Handle insurance claims when accidents occur
Competencies and Requirements
Experience: Minimum 2 years of supervisory experience
Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions
Education: Secondary school diploma or above
Language Ability: Good English, Mandarin and Cantonese
Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
前堂服務副經理 Assistant Manager - Front Services (ID:2820BR)
主要職責
協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員，透過個人化服務提升賓客的體驗。與賓客進行溝通，並根據賓客的需求提供五星級的禮遇及有效率的服務。
職位介紹
職位要求
Job Purpose
Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.
Key Responsibilities
Daily Operations
Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department
Monitor and manage the flow of traffic at hotel lobby
Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety
Ensure guests’ inquiries and requests are addressed
In-charge of departmental training programs
Communicate and collaborate with other departments to meet operational needs
Competencies and Requirements
Experience: Minimum 3 years of supervisory experience in a five-star hotel
Education: Bachelor’s degree or above
Language Abilities: Fluent spoken and written English,
Cantonese and Mandarin. Other foreign languages an advantage
Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
市場業務專員 (服務大使) Marketing Executive - Mass Marketing (Services Ambassador) (ID:4247BR)
主要職責：為”永利臻享”的尊貴會員提供專業及優質的客戶服務
職位介紹
職位要求
工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮
教育程度：高中畢業或以上程度
技能 / 證書：熟悉賭桌遊戲的玩法及規例為佳
語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮
電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)
Job Purpose: Provide professional and high-quality customer service to esteemed members of “Wynn Rewards”.
Key Responsibilities
Deliver professional and high-quality customer service to distinguished casino members.
Assist in the planning and execution of promotional activities within the casino, including coordinating member participation.
Maintain effective communication with guests to enhance their experience and loyalty, thereby cultivating long-term relationships.
Maintain comprehensive knowledge of all facilities and services offered throughout the resort.
Coordinate with other departments to ensure smooth operation of initiatives.
Competencies And Requirements
Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred
Education: High school graduate or above.
Knowledge/Certificates: Knowledge of table game regulations
Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages (such as Thai, Japanese or Korean) an advantage
Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
食品安全主任Officer - Food Safety (ID:3160BR)
主要職責
職位介紹
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生
職位要求
Job Purpose
Key Responsibilities
Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.
Perform and maintain routine microbiological analysis scheme and lab stock management
Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards
Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process
Competencies and Requirements
Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage
Education: Bachelor degree in Food Science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)
主要職責
職位介紹
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生
職位要求
Job Purpose
Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.
Key Responsibilities
Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.
Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion
Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities
Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements
Strengthens food safety understanding throughout the organization through training and other knowledge management activities
Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps
Competencies and Requirements
Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant
Knowledge/Certificates: Knowledge of training and laboratory operations an advantage
Education: Bachelor degree in Food Science or a related field
Language Abilities: Fluent English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
人力資源創作及僱員傳訊高級代表(多媒體內容製作) Senior Representative - HR Creative & Team Member Communications (Multimedia) (ID:3335BR)
主要職責: 負責為公司內部溝通開發並製作創意視覺及多媒體內容。構思並執行涵蓋多種媒介之專案，包括平面設計、攝影、影像製作及動態圖像，並確保充分體現永利品牌的獨特識別性。
職位介紹
負責公司內部溝通所需之數位與印刷媒介圖像設計與製作。
負責員工溝通、活動及宣傳影片之規劃、拍攝與剪輯工作。
製作各類電子與印刷出版品，包括電子報、公告、海報及通知，並確保版面設計與內容一致性。
拍攝員工活動及企業活動之攝影與影像素材，完整紀錄現場氛圍與重點時刻。
依照專業標準進行照片與影片後製工作，包括修圖、色彩校正及動態圖像處理。
與人力資源部門及跨部門團隊密切合作，共同構思並執行創意宣傳企劃。
確保所有製作內容皆符合永利品牌識別規範，並維持一致性與專業形象。
職位要求
工作經驗：具至少兩年多媒體設計、影像製作及／或平面設計相關工作經驗。具備酒店或服務業相關經驗者優先考慮
知識/證書：熟悉 Adobe Creative Suite（如 Photoshop、Illustrator、InDesign）及影片剪輯軟體，例如 Adobe Premiere Pro、After Effects 或 Final Cut Pro
教育程度：具備多媒體設計、平面設計、視覺傳達或相關領域之文憑或學位者優先考慮
語言能力：能操流利粵語、普通話及良好英語
電腦應用：精通多媒體製作、影片／照片編輯及各類平面設計應用程式。
其他要求：具備卓越的創意視野、細節掌控能力，並能在高效率的工作環境中同時管理多項專案。
Job Purpose: Responsible for the development and production of innovative visual and multimedia content for internal Company communications. Conceptualize and deliver projects in a range of mediums—including graphic design, photography, videography, and motion graphics— while consistently maintaining the distinctive brand identity of Wynn.
Key Responsibilities
Create and deliver graphic designs for internal company communications across both digital and print platforms.
Plan, shoot, and edit video content to support employee communications, events, and campaigns
Execute desktop publishing tasks for web and print materials, including newsletters, bulletins, posters, and official announcements.
Capture photography and videography at employee engagement and events
Perform high-quality photo and video editing, including retouching, color correction, and integration of motion graphics
Collaborate with Human Resources and cross-functional teams to develop and execute innovative internal campaigns
Maintain consistency with Wynn’s brand identity across all projects
Competencies and Requirements
Experience: Minimum 2 years’ experience in multimedia design, videography, and/or graphic design. Experience in hospitality or service industry preferred.
Knowledge/Certificates: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video-editing software such as Adobe Premiere Pro, After Effects, or Final Cut Pro.
Education: Diploma or Degree in Multimedia, Graphic Design, Visual Communication, or related field preferred.
Language Ability: Fluent in Cantonese and Mandarin, with good speaking in English.
Computer Skills: strong skills in multimedia production, video/photo-editing, and graphic design applications.
Other Attributes: Strong creative vision, attention to detail, and ability to manage multiple projects in a fast-paced environment.
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)
主要職責
協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。
職位介紹
協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃
處理來自本地、國際組織和政府部門的資詢
與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待
起草和翻譯新聞材料，包括新聞稿、報告等
管理和保存與企業社會責任相關活動的資產和材料
與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係
協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告
職位要求
Job Purpose
Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.
Key Responsibilities
Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.
Handling enquiries from local, international organizations and governments etc.
Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.
Assist in drafting and translating press material and reports.
Manage and store the assets and materials for the CSR activities
Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.
Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.
Competencies and Requirements
Experience: Minimum 2 years of experience in related field
Education: Bachelor’s degree in Communications or Journalism preferred
Language Abilities: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office (English and Chinese) and Excel.
弱電壓系統一級技術員 ELV Electrical Technician I (ID:1698BR)
主要職責：使建築管理系統和弱電壓系統處於正常的功能狀態，並進行預防性和糾正維護。
職位介紹
職位要求：
Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.
Key Responsibilities
Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan
Assist corrective maintenance and emergency calls
Operate and maintain Building Management Systems and update maintenance records
Report and escalate problems to management
Control the repair and maintenance work under strict safety conditions
Competencies and Requirements
Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.
Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering
Education: Secondary school or equivalent
Language Abilities: Good Cantonese and Mandarin. Basic English an advantage
Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
電器二級技工Electrical Technician II (ID:1438BR)
主要職責：須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器
職位介紹
負責操作和維護電力系統和電器
負責安裝，維護，修理和增加電力系統和電器
在嚴格的安全生產條件下，進行維修和保養工作
確保電力供應及分配充足，緊急備用系統運作正常
向電機工程師或以上主管報告問題
職位要求
Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.
Key Responsibilities
Install, maintain, repair and add to electrical systems and electronics
Perform repairs and maintenance work under strict safety conditions
Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization
Report and escalate problems to the Supervisor (Electrical)
Competencies and Requirements
Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance
Knowledge/Certificates: Relevant accredited apprenticeship preferred
Education: Secondary school or equivalent
Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
動能裝置資深動畫技術員Lead Animation Technician - Public Attractions (ID:3674BR)
主要職責：操作、維修及維護表演設施系統，確保每場科技幻影表演均符合永利之超卓水準
職位介紹
職位要求
工作經驗：具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗
技能 / 證書：具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮
教育程度：高中畢業或以上程度
語言能力：能操良好英語、廣東話及普通話
電腦應用：熟識MS Office
Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.
Key Responsibilities
Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality
Documenting maintenance, faults, downtime, and needed improvements
Maintain systems components to maximize performance excellence
Responds to and actions any emergency call from attraction system
Competencies and Requirements
Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience
Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.
Education: High School or above
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office.
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
管事主任Supervisor – Stewards (ID:1743BR)
主要職責
須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。
職位介紹
職位要求
Job Purpose
Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.
Key Responsibilities
Oversee the efficient operation of the assigned duty area
Maintain Wynn Macau’s high standards of hygiene and safety for work areas, facilities and equipment
Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings
Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals
Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence
Competencies and Requirements
Experience: 2 years’ kitchen experience an advantage
Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals
Education: Secondary school or above
Language Abilities: Fluent Cantonese or Mandarin
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)
Job Purpose
The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.
Key Responsibilities
Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.
Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.
Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.
Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions
CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.
Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility
Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives
Competencies and Requirements
Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization
Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field
Knowledge/Certificates:
Strong proficiency in Python programming and SQL
Experience with Airflow setup, configuration, and optimization
Familiarity with Linux operating systems and development tools like VSCode
Knowledge of DevOps platforms and practices
Exceptional business acumen and ability to understand and align with organizational goals
Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions
Excellent communication and collaboration skills to effectively work with cross-functional teams
Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment
Strong organizational skills and meticulous attention to detail
Strong ownership and servicing mind-set to ensure efficient and effective program delivery
Experience with marketing automation platforms and data visualization tools
Experience with database management (e.g., SQL)
Knowledge of agile development methodologies and experience working in a Scrum environment
Proven track record of driving process improvements and delivering measurable business results
Experience in developing applications for high-load environments
Work experience in Integrated Resort strongly preferred
Language Ability: Proficiency in English and Cantonese/ Mandarin
策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)
主要職責
職位介紹
對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略
以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性
須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案
根據管理層的要求去製定相關的報告
職位要求
工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮
教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮
語言能力：能流利地操與寫作廣東話/普通話及英語
電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先
Job Purpose
Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.
Key Responsibilities
Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies
Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate
Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns
Generate relevant reports requested by management
Competencies and Requirements
Experience: 2 years experience of data analysis, preferably in entertainment industry
Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science
Language Ability: Proficiency in English and Cantonese / Mandarin
Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred
For enquiries, please contact us at (853) 8986 6222 during office hours
From Monday to Friday between 9:00am and 6:00 pm
司膳員Butler - VIP Services (ID:1296BR)
主要職責
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹
職位要求
Job Purpose
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities
•Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies and Requirements
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)
主要職責：
職位介紹：
職位要求：
Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.
Daily Operations:
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly
Introduce available dishes and beverages, including the method of preparation, and make recommendations
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements:
Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage
Secondary school diploma or above
Fluent Cantonese and Mandarin, good English
Proficient in MS Office and POS software; knowledge of Micros is an advantage
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
職位要求：
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
職位要求：
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Butler 司膳員
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責：
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹：
職位要求：
Club Representative 會籍會務代表 (2184 BR)
主要職責：
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
職位要求：
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
