澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 客戶經理（公司金融）

• 客戶經理助理（公司金融）

• 2026年校園招聘（信息科技崗）

• 2026年校園招聘（綜合基礎崗）

• 安保經理

• 合規經理

• 實習生

• 司庫分析員

• 司庫交易員

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客戶經理（公司金融）

職位要求：

• 具三年或以上公司金融相關工作經驗，能獨立管理大型企業客戶（本地及跨境），熟悉大公司授信業務流程，了解跨境、貿易融資等產品知識；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉內地業務、政策、法規，對澳門經濟、銀行業務發展方向有一定認識；

• 具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮；

• 持有FRM、CFA、CPA等相關專業資格者優先考慮。

工作職責：

• 負責為企業客戶（本地及跨境）設計合適的綜合金融服務或產品方案，和提供全面性金融服務；

• 負責對公司客戶財務數據及經營情況、市場環境等進行分析，並撰寫相關的財務分析、行業分析報告；

• 負責管理公司授信客戶，分析授信客戶的行業、股權結構、財務狀况、還款現金流測算等；

• 負責金融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等產品範疇)的營銷工作；

• 承辦上級交辦的其他工作事項。

客戶經理助理（公司金融）

職位要求：

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 學士或以上學歷，具公司金融相關工作經驗者優先考慮；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

• 具良好中、英文書寫及口語能力，熟悉辦公室軟件操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 協助客戶經理辦理各類公司金融相關業務；

• 負責營銷支援類工作，協助客戶經理進行產品推介及完善資料整理等工作；

• 向客戶反饋產品相關市場動態，了解客戶潛在的金融需求，同時協助將市場及客戶的建議適時反饋給產品及業務部門；

• 整理及分析各類業務資料及文檔；

• 承辦上級交辦的其他工作事項。

2026年校園招聘（信息科技崗）

職位要求：

• 具計算機或相關專業大學本科及以上學歷，具碩士研究生及以上學歷者，同等條件下優先考慮;

• 認同本行企業文化;

• 具良好的綜合素質，邏輯思維，服務觀念和協作精神，有較強的責任感和良好的學習能力、創新能力;

• 具良好的中、英文水平及溝通能力;

• 具計算機程式設計語言（如：Java，JavaScript，C，C++，PHP等）的應用能力、或具應用系統開發經歷者，同等條件下優先考慮。

工作職責：

• 協助跟進銀行應用系統的需求分析、功能設計、研究，引入市場上成熟的科技產品及系統；

• 參與銀行、外部技術供應商協調，推進銀行應用系統的研發、測試及投產；

• 協助各類應用系統、資料分析平臺的日常維護、故障跟進及性能優化工作；

• 定期跟蹤外部資訊科技的發展趨勢，為銀行業務創新提供意見和技術解決方案；

• 維護網路安全，監控及保障系統安全運作；

• 承辦銀行交辦的其他工作。

2026年校園招聘（綜合基礎崗）

職位要求：

• 大學本科及以上學歷，具經濟金融、財務會計、管理等學位，或具碩士研究生及以上學歷者，同等條件下優先考慮;

• 認同本行企業文化;

• 具良好的綜合素質，邏輯思維，服務觀念和協作精神，有較強的責任感和良好的學習能力、創新能力;

• 具良好的中、英文水平及溝通能力，能流暢使用粵語交流。

工作職責：

• 根據銀行發展戰略目標，於營業網點或業務部門開展工作，協助支持拓展銀行業務及完成各項任務指標；

• 協助對各類業務進行資料收集、整理及撰寫報告等工作；

• 熟悉銀行產品和服務，協助為客戶解決問題、處理客戶投訴等相關工作；

• 遵守銀行相關法規和內部規定，確保工作的合規性；

• 承辦銀行交辦的其他工作。

安保經理

職位要求：

• 具兩年及以上安保相關工作經驗，熟悉安保、消防設備等範疇知識；

• 具良好的學習能力、報告撰寫能力、溝通能力及團隊合作精神；

• 具有責任心、較高的紀律性及警覺性；

• 須通過銀行制定的體能測試；

• 能接受非工作時間回行處理突發情況；

• 具紀律部隊工作經驗者優先考慮。

工作職責：

• 負責跟進執行各項安保、消防安全、電子監控等相關工作；

• 負責監督安保人員報告可疑情況及緊急狀況聯絡；

• 保持與治安警察局、司法警察局和消防局的緊密聯繫，按需提供協助；

• 協助制定和落實安保及消防安全相關管理制度和計劃；

• 協助制定和落實銀行安保設備的管理、維護及保養工作；

• 完成上級交辦的其他工作。

合規經理

職位要求：

• 具法律等相關專業學士或以上學歷，具備澳門執業律師資格者優先考慮；

• 具三年或以上金融業法律事務、合規管理等相關工作經驗，或律師事務所金融法律服務工作經驗；

• 了解本澳民商事法律、金融監管相關法律法規，熟悉本地司法實踐與監管政策，具備獨立開展合同審查、訴訟跟進處理及提供法律意見等專業能力；

• 具備良好中英文溝通和書寫能力，掌握葡語者優先考慮。

工作職責：

• 負責處理銀行法律事務，防範法律風險；

• 跟進及處理訴訟仲裁案件，並為銀行業務法律問題出具專業法律意見；

• 跟進合同文本的法律審查，識別並防範合同法律風險；

• 跟進外聘律師管理，確保外部法律資源的有效利用；

• 完成上級交辦的其他工作。

實習生

職位要求：

• 持有效澳門居民身份證；

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 具高中畢業或以上學歷，為大專院校在讀或畢業學生；

• 熟悉中、英文輸入法及電腦操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 主要負責在各營業網點或部門提供支援性工作，如客戶服務、文書處理、數據整理、檔案歸納、電話外呼等。

司庫分析員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責監測、計量和評估銀行流動性、利率匯率等相關風險狀況，確保符合監管要求和內部政策；

• 制定和完善資產負債相關風險管理制度、流程和應急計劃，組織開展壓力測試和應急演練；

• 負責銀行資本管理，監測、計量和評估銀行資本充足情況，開展銀行內部資本充足評估程序(ICAAP)，確保符合監管要求和內部政策；

• 編制銀行年度資本規劃，監測規劃執行等情況；

• 負責司庫業務風險管理，監測、計量和評估司庫業務風險狀況，確保符合監管和內部管理要求；

• 制定和完善司庫業務相關風控合規制度和流程，開展反洗錢盡調工作，確保符合管理要求；

• 負責上級交辦的其他工作事項。

司庫交易員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責銀行債券投資，一級市場認購和二級市場債券交易工作；

• 負責銀行債券投資組合管理，動態平衡組合結構，監測、計量和評估投資組合風險，開展投後監控工作，持續跟蹤投資標的、信用主體和相關市場發展情況；

• 負責銀行流動性管理，綜合運用貨幣市場和外匯市場工具，開展資金頭寸和流動性管理，編制和執行資金計劃；

• 負責開展高流動性組合管理，動態調節組合結構，確保符合監管要求和內部政策；

• 開拓和維護資金交易網絡，持續完善流動性管理渠道；

• 負責上級交辦的其他工作事項。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

PTC International Limited 澳門招聘

PTC International Limited 是一家擁有 75 年歷史的國際貿易公司，主要從事歐洲及美國高科技設備及儀器的銷售、技術服務及應用支援。

公司總部設於香港，並於上海，深圳及澳門設有分支機構。現時，澳門分公司誠邀具責任感及專業素質之人才加入，一同拓展澳門業務。

PTC International Limited is a well-established international trading company with 75 years of history, specializing in the sales, technical service, and application support of Hi-Tech scientific instruments from Europe and the United States.

Headquartered in Hong Kong with branch offices in Shanghai， Shenzhen, and Macau. Our Macau office is seeking high-calibre talent to join our team.

公司網站 Company Website: https://ptc.com.hk

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Sales – Life Science

職位亮點 Job Highlights

• 五天工作制 ｜ 5 days’ work

• 醫療福利 ｜ Medical insurance

• 在職培訓 ｜On-the-job training

應徵條件 Requirements

• 生物科學、生命科學或相關學科之 碩士（MPhil）或以上

  MPhil in Biological Sciences, Life Sciences, or a related discipline

• 熟悉顯微鏡、影像軟件或相關儀器者優先

  Knowledge of microscopy, imaging software, or related instruments is an advantage

• 有生物科研實驗室經驗者更佳

  Experience in biological research laboratories is an advantage

• 良好溝通、人際技巧，具結果導向

  Strong interpersonal & communication skills; fast learner with a result-driven mindset

• 具靈活性及積極態度

  Flexible, proactive, and positive attitude

• 良好中英文（廣東話及普通話）書寫與口語能力

  Good command of English & Chinese (Cantonese & Mandarin), both written and spoken

• 應屆畢業生或經驗較淺者可考慮錄用為初級銷售
  Fresh graduates or less experienced candidates will be considered for Junior Sales

• 優先考慮持有澳門居民身份證的申請者

  Applicants holding a Macau Resident ID will be given priority

工作範圍與職責 Job Scope & Key Responsibilities

• 推廣生命科學相關產品，包括顯微鏡、相機、影像儀器及影像軟件

  Prospecting and marketing Life Science products such as microscopes, cameras, imaging instruments & software

• 接觸及推廣至大學、研究機構、研發企業及化驗室等客戶群

  Targeting universities, research institutes, R&D companies, and laboratories

• 外勤銷售、產品示範及應用支援

  Conduct field sales/marketing activities and provide application support

• 回覆客戶查詢，提供基礎技術與應用支援

  Handle client inquiries & provide basic technical/application support

• 持續更新生命科學市場動向及產品技術知識

  Maintain good knowledge of market trends & technical know-how

• 與技術支援及行政團隊緊密合作

  Work closely with technical support and administration teams

• 與客戶及製造商建立良好業務關係

  Build and maintain strong relationships with customers & suppliers

• 需要頻繁往來香港與澳門兩地

  Frequent travel between Hong Kong & Macau required

Technician – Technical Department

職位亮點 Job Highlights

• 五天工作制 ｜ 5 days’ work

• 醫療福利 ｜ Medical insurance

• 在職培訓 ｜On-the-job training

應徵條件 Requirements

• 電機及電子工程高級文憑或以上

  Higher Diploma in Electrical and Electronic Engineering or above

• 具有基本電腦知識

  Basic computer knowledge

• 具備儀器實操經驗

  Proven hands-on experience in instrumentation

• 具備基本網絡、通訊及電訊知識更佳

  Basic networking, communication, and telecommunications knowledge is an advantage

• 能獨立工作，具良好溝通技巧及團隊精神

  Able to work independently with good communication and teamwork skills

• 優先考慮持有澳門居民身份證的申請者

  Applicants holding a Macau Resident ID will be given priority

工作範圍與職責 Job Scope & Key Responsibilities

• 提供適當技術支援，以確保維修工作符合品質及安全要求

  Provide technical support to ensure maintenance work meets quality and safety standards

• 執行預定與非預定之維修工作

  Perform scheduled and unscheduled maintenance tasks

• 執行上級指派的其他工作

  Carry out other duties assigned by supervisors

• 需戶外工作

  Outdoor work is required

• 需要頻繁往來香港與澳門兩地

  Frequent travel between Hong Kong & Macau required

應徵方式 How to Apply

請將以下資料發送至：Sandra.kan@ptc.com.hk

Please email the following documents to: Sandra.kan@ptc.com.hk

• 個人履歷 CV

• 要求待遇 Expected Salary

• 近照 Recent Photo

LUKFOOK JEWELLERY 六福珠寶澳門招聘

https://www.lukfook.com/tc/

We are a listed jewellery group with retail outlets in Hong Kong, China, Macau and overseas. In light of our rapid business expansion, we are inviting candidates of high caliber to join our group.

總務 (澳門分行)

職位詳情：

• 主要負責店舖清潔，茶水及物資送遞工作等

• 勤力，有責任心

• 須輪班工作

入職條件：

• 學歷要求 : 不限

• 相關年資 : 不限

• 電腦應用 : 不限

• 語文程度 : 粵語 流利 國語 良好 英語 不限

珠寶銷售顧問/珠寶銷售高級顧問 (澳門分行)

Jewellery Sales Consultant/Senior Jewellery Sales Consultant 

職位詳情：

• 負責珠寶銷售工作

• 提供優質顧客服務

• 協助一般店務運作

入職條件：

• 學歷要求：中五或以上

• 相關年資：不限

• 電腦應用：熟悉

• 語文程度：粵語 流利　英語 一般　國語 一般 　

職位詳情：

• 中五或以上程度

• 具珠寶零售經驗優先

• 良好粵語，能操國語或英語更佳

• 具良好銷售技巧及服務態度

• 須輪班工作

• **具3年或以上本行經驗者，可申請珠寶銷售高級顧問**

出納員 (澳門分行) Cashier

職位詳情：

• 負責門市收銀、開票、資料輸入及賬款核對等工作

• 提供優質顧客服務

入職條件：

• 學歷要求：中五或以上

• 相關年資：不限

• 電腦應用：熟悉

• 語文程度：粵語 流利　英語 一般　國語 一般 　

職位詳情：

• 中學學歷或以上

• 熟悉電腦操作及中英文打字

• 具收銀/文書經驗或略懂會計優先

• 須輪班工作

珠寶銷售主任 (澳門分行) Jewellery Sales Supervisor

職位詳情：

• 負責珠寶銷售工作

• 提供優質顧客服務

• 協助一般店務運作

入職條件：

• 學歷要求：中五或以上

• 相關年資：5年

• 電腦應用：熟悉

• 語文程度：粵語 流利　英語 流利　國語 流利 　

職位詳情：

• 中五或以上程度

• 具5年或以上珠寶零售經驗

• 能操良好粵語、國語及英文及中英書寫能力

• 具良好銷售技巧及服務態度

• 須輪班工作

• **經驗較淺者可申請珠寶銷售副主任**

打金師傅 (澳門分行)

職位詳情：

• 責黃金、白金、珠寶首飾之修理以及鑲造

• 具 2 年或以上相關工作經驗優先考慮

入職條件：

• 學歷要求：不限

• 相關年資：2 年

• 電腦應用：不限

• 語文程度：粵語 流利　英語 不限　國語 流利 　

職位詳情：

• 責黃金、白金、珠寶首飾之修理以及鑲造

• 具 2 年或以上相關工作經驗優先考慮

• 須輪班工作

鑽石顧問 (澳門分行)

職位詳情：

• 對鑽石做出專業的評估、鑑定及分析，

• 負責店舖營運管理，培訓人手及盈利管理。

入職條件：

• 學歷要求：中五或以上

• 相關年資：6 - 10 年

• 電腦應用：熟悉

• 語文程度：粵語 流利　英語 良好　國語 流利 　

職位詳情：

• 對鑽石做出專業的評估、鑑定及分析，

• 負責店舖營運管理，培訓人手及盈利管理。

• 能操良好粵語、國語及英文及中英書寫能力

• 須輪班工作

員工福利：

我們為員工提供貝有競爭力的薪酬待遇優厚福利 :

• 優厚薪酬

• 各項奬金及津貼 (勤工獎、膳食津貼、花紅獎金)

• 各項假期 (有薪年假、生日假、婚假、恩恤假等)

• 醫療福利

• 進修資助

• 專業在職培訓

• 良好晉升機會

• 員工購物優惠

• 員工喜慶賀禮

申請方式：

有意者可將個人資料、聯絡方法、履歷及申請職位電郵至 hrmacau@lukfook.com 或攜同近照、工作及學歷証明正副本親臨 澳門亞美打利庇盧大馬路 (新馬路) 37 - 75 號永光廣場地下面試。

*申請者提供之資料絕對保密並只作招聘用途。

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APPLY NOW 快速預約面試：

澳門循道衛理聯合教會社會服務處招聘

服務處轄下「盈樂居」位於筷子基，為一所智障人士院舍，現招聘有愛心、有承擔和使命感人才加入本會，為本澳智障人士及其家庭提供關懷及專業之服務。您的加入，將會為他們的生命帶來更大的福祉。

本處將為員工提供完善福利計劃，包括(視乎職位及職級而定)：

在職培訓、晉升機會、雙糧、公積金、有薪年假、法定假期、醫療福利、夜班津貼等。

招聘職位：

護士 (編號：LDA / (27/2) / N)

• 本地護理學士學位或以上學歷，或主管衛生事宜部門認可之護士專業資格

• 為智障人士提供護理服務、管理藥物、培訓職員護理常識

• 每星期工作44小時，需輪流及通宵當值

• 將提供持續在職培訓及督導支援

• 主動、成熟、合作性強

申請方式：

有意者請將履歷、相關證明、相片及期望薪酬，寄　澳門氹仔成都街183號至尊花城地下及一樓AC澳門循道衛理聯合教會社會服務處　人事部收或電郵至 admin@mmss.org.mo，信封面請註明應徵職位及編號 (合則約見)。

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欣頤居護養院是以「優質護理、以人為本、全程照顧 」的服務理念，為有高度照護需要的長者提供全面優質照護服務，為長者提供一個舒適和溫暖的家。誠邀有志於長者服務，對社會服務有承擔與使命感之人士加入我們的團隊。

招聘職位：

護士 (編號：ADV/(7/1/2026)/RN)

• 具備護理高等專科或以上學歷

• 持有澳門衛生局認可之註冊護士專業資格

• 具獨立工作能力，需協助維持及管理部門的日常運作

• 負責策劃、提供、執行專業護理及健康照顧服務

• 督導有關護理服務之員工，並提供相關之培訓

• 良好中英文書寫及會話能力

• 良好溝通能力、主動、團隊合作精神

• 每星期工作44小時，需通宵及假日輪值

申請方式：

有意者請將履歷、相關證明、相片及期望薪酬，寄　澳門氹仔成都街183號至尊花城地下及一樓AC澳門循道衛理聯合教會社會服務處　人事部收或電郵至 admin@mmss.org.mo，信封面請註明應徵職位及編號 (合則約見)。

浸信會澳門愛羣社會服務處招聘

浸信會澳門愛羣社會服務處（Baptist Oi Kwan Social Service of Macau）於二零一四年正式註冊為本澳一所非牟利社會服務機構。致力推動居民關注身體、情緒、社交及心靈的全人健康，提昇居民心理健康質素，建立生活效能。以社區教育活動、研究、學術研討等方式，建設接納與共融環境。

了解更多：www.bokss.org.mo

總機電話：2852 3235
傳真號碼：2852 2651
地址：澳門高士德大馬路12號202室

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<精神復康院舍>

社工（MH26001）

• 澳門註冊社會工作

• 負責跟進個案、小組工作

• 策劃及推行社區健康推廣活動

• 日常文書處理，如撰寫活動計劃書、報告書等

• 具康復服務經驗者優先

職業治療師（MH23001）

• 職業治療系學士學位

• 具職業治療師執業牌照

• 負責為服務使用者制定、組織及推行治療康復計劃

• 協助督導及培訓治療師助理

• 具有康復服務經驗優先

申請方式：

本院舍具完善員工福利，包括公積金，醫療保險，有年假及病假等。

有意者請連同履歷、學歷證明、要求待遇、應徵信，電郵至 info.hv@bokss.org.mo

或郵寄至路環石排灣蝴蝶谷大馬路石排灣社會及衛生服務大樓四樓，信封面請註明應徵職位（合則約見），詳情請致電 2850-3400。

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<青少年綜合服務> 

社工（MIC26002）

• 澳門註冊社工

• 負責跟進個案、小組工作、策劃及推行活動

• 處事獨立、熱誠、責任感、有良好溝通能力

• 具青少年或復康服務經驗者優先

申請方式：

有意者請連同履歷、學歷證明、要求待遇、應徵信電郵至 info.mt@bokss.org.mo 或郵寄至澳門俾利喇街163號美林花園4樓A-D室，信封面請註明應徵職位（合則約見），詳請可致電2852-3235。

「持續教育課程」舞蹈導師澳門招聘

招聘合作舉辦「持續教育課程」舞蹈導師

課程範圍包括：各類空中及地面舞蹈課程如：空中環、空中絲帶、空中瑜珈、椅子舞、地面舞、高跟鞋舞、現代舞等等。

導師與本教育中心合辦課程，導師需準備課堂內容，具彈性安排，符合以下條件並有意者請與本中心聯絡：

1. 持澳門永久性居民身分證

2. 對學員有耐性和負責任、對教學有熱誠

3. 具備專科資格證明或持有相關證書

4. 接受持教導師申請安排

5. 每月固定時間上課 (可協商，課程可安排於早上 12:00 - 晚上 9:30 期間進行)

6. 曾擔任持教課程導師更佳

薪酬：高合作提成，詳情面議

如果您符合以上要求，並且對這個職位感興趣，請發送您的簡歷、舞蹈短片連同期待薪酬電郵至 matthewmail1993@gmail.com，合則約見。

WYNN MACAU 永利澳門招聘

視聽二級技術員 Technician II - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理

及保養等工作。

職位介紹：

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 分析和解決安裝問題

• 執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全

職位要求：

• 工作經驗：具最少二年於視聽部工作的經驗

• 技能 / 證書：須能操作音響通信系統、影像播放系統、廣播系統、MATV、投影系統、CD、VCD 和 DVD 格式

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety

Competencies and Requirements

• Experience: Minimum 2 years of AV experience

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement,

• MATV, video projection systems, CD, VCD and DVD formats

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲及零售存貨控制傳送員 Delivery Attendant - F&B, Retail Inventory Control

主要職責

• 負責檢查食品飲料及各營業店舖的庫存記錄，以及實際貨品運輸工作

職位介紹

• 準確點算食品飲料及各營業店舖的庫存量

• 協助餐飲及零售部門運送及點收相關貨品

• 以專業態度與餐飲及零售部門作出溝通及協調工作

• 確保所有工序符合職業安全的標準

職位要求

• 工作經驗：具運收貨品或倉庫工作經驗者優先考慮

• 技能 / 證書：須協助部門運收貨品，能接受體力勞動工作

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話或普通話，基本英語

Job Purpose

• Maintain inventory records food & beverage and retail outlets, as well as the actual freight of goods.

Key Responsibilities

• Count inventory for food & beverage and retail outlets

• Assist on the delivery, check and accept all food & beverage and retail outlets’ goods

• Interact with food & beverage and retail departments professionally

• Follow health and safety standards and strive for constant improvement

Competencies and Requirements

• Experience: Warehouse related experience is an advantage

• Knowledge/Certificates: Assist the department on goods’ transporting and receiving. Acceptable for physical working.

• Education: Secondary school diploma or above

• Language Ability: Proficient in Cantonese or Mandarin, Basic English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

洗衣部服務員 Junior Laundry Attendant

主要職責

• 清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備

職位介紹

• 把弄髒的床單和衣物分類並放入指定的手推車內

• 在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標

• 保持工作設備及工作範圍的清潔衛生

• 遵守健康和安全指標，緊急程序和防火條例

• 當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

• 工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗

• 技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮

• 教育程度：小學畢業或以上

• 語言能力：良好廣東話及普通話

Job Purpose

• Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

• Sort soiled linen and place into designated laundry trolleys

• Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule

• Clean and tidy all operating equipment and work areas

• Adhere to health and safety standards, emergency procedures and fire prevention regulations

• Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies and Requirements

• Experience: Minimum 1 year experience in a five-star hotel laundry

• Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

制服部服務員 Uniform Attendant

主要職責：按部門既定的程序及標準執行團隊成成員的制服交收工作，包括把乾淨的制服放進制服袋內、為員工從輸送架上提取制服/制服袋、把制服/制服袋放回輸送架上等。此外，於必要時須協助和履行制服部主任所委派的其他工作。

職位介紹

• 回收團隊成員的弄髒制服

• 派發乾淨的制服給團隊成員

• 對於制服的回收及發出須維持準確的倉存記錄

• 確保及時完全修補的工作，令團隊成員及主任感到滿意

• 向服裝部經理作出每日工作滙報

職位要求

• 工作經驗：具有制服處理的工作經驗者優先考慮

• 技能 / 證書：具裁縫知識者優先考慮

• 教育程度：小學畢業或以上程度

• 語言能力：良好廣東話。懂普通話及英語

Job Purpose: Issue uniforms and garment bag to Team Members through the proper procedures and standards. Assemble clean uniforms and retrieve garment bags onto the conveyor. Perform the duties assigned by Supervisor - Wardrobe if necessary.

Key Responsibilities

• Receive soiled uniforms from Team Members

• Issue clean uniforms to Team Members

• Maintain accurate inventory of uniforms received and issued

• Ensure repairs are carried out promptly and to the Team Member’s and Supervisor’s satisfaction

• Report daily progress and issues to the Management of Wardrobe

Competencies and Requirements

• Experience: Have uniform experience in a five-star hotel is an advantage

• Knowledge/Certificates: Knowledge of tailoring an advantage

• Education: Primary school or above

• Language Ability: Fair Cantonese, Mandarin and English

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

博彩法規遵循事務專員 Specialist - Gaming Compliance

主要職責

須就澳門反清洗黑錢法律，準備永利澳門及永利皇宮娛樂場所需提交報告的相關資料的文書工作，須與博彩中介人洽談其報告的準確性，及合乎博彩監察協調局的反清洗黑錢報告的要求。並須協助娛樂場法規事務經理實施有效的合規措施。

職位介紹

• 審查由永利澳門及永利皇宮娛樂場所提供的巨額交易報告及總結報告摘要

• 覆審顧客數據，以確保所有可能涉及政治敏感人物 PEP 的活動都經審查，並將會構成資助恐怖主義犯罪的交易機會減至最低

• 接收和審查博彩中介人的日常巨額交易報告及附加文件的準確性及完整性

• 協助娛樂場法規事務經理檢查永利澳門及永利皇宮娛樂場的巨額交易報告及巨額交易報告摘取，以確保所有交易都得以報告及總結資料正確。並須向博彩法規遵循經理會報相關事項。

職位要求

• 工作經驗：對具有編寫巨額交易報告及可疑交易活動報告的經驗；及審計經驗者優先

• 教育程度：大學畢業或同等學歷

• 語言能力：良好廣東話及英語，懂普通話者優先考慮。能讀及寫繁簡體中文

• 電腦應用：熟識 Microsoft Excel 及 Word（英文及中文）

Job Purpose

Oversee all Anti-Money Laundering (AML) related obligations to achieve compliance with the relevant laws. Implement effective compliance systems, minimise risk of exposure to potential terrorism-related transactions, and review and investigate suspicious transaction reports. Develop and deliver AML training programs, maintain up to date training materials and records, and coach Junket staff in relation to their regulatory obligations and the implementation of AML solutions

Key Responsibilities

• Receive daily ROVE reports from the Junkets

• Review the reports and attached documentation for accuracy and completeness, and report any discrepancies to the Gaming Compliance Coordinator

• Receive and review the Forex Compliance Forms to ensure all reportable Foreign Currency transactions are reported and updated in the Forex Compliance Log on a daily basis

• Prepare information for the completion of AML reports which will be overseen by the Gaming Compliance Manager

Competencies and Requirements

• Experience: Experience in ROVE and auditing is preferred

• Education: Bachelor degree or equivalent

• Language Ability: Proficient in Cantonese and English. Mandarin an advantage. Able to read and write traditional and simplified Chinese characters

• Computer Skills: Proficient in Microsoft Excel and Word (English & Chinese)

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

信貸文員 Clerk - Credit / Collections

主要職責

協助信貸部執行日常營運工作，確保所有信貸申請程序準確無誤。

職位介紹

• 協助信貸部門執行日常運作

• 按照有關程序安排各項信貸申請及評估

• 處理系統資料輸入及審批程序

• 與相關部門協調信貸事務，嚴格遵守所有保密政策及程序

職位要求

• 教育程度：大學畢業或以上程度

• 語言能力：操寫流利的廣東話、普通話及英語

• 電腦應用：熟識 Ms Office 及 Outlook 軟件操作

• 其它：需 24 小時輪班工作

Job Purpose

Assists in the daily operations of Credit / Collections department and ensure all credit requests are completed in accordance with company standard procedures.

Key Responsibilities

• Assist in department daily operations

• Arrange all credit requests and evaluations in accordance with company standard procedures

• Handle all system data and approval procedures

• Coordinate with the credit issues with relevant departments in compliance with all company policies and procedures

Competencies and Requirements

• Education: Bachelor Degree or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Intermediate MS Office

• Others: 24 hour rotating shifts are required

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Engineer - AI Transformation

Job Summary

The Engineer of AI Transformation at Wynn Resorts (Macau) S.A. is responsible for designing and developing AI models to enhance business operations and drive AI strategic initiatives. Key responsibilities include creating AI workflows, developing user interfaces, and optimizing AI model performance. Additionally, this role conducts applied research into emerging technologies such as agentic AI and advanced RAG, ensuring the organization remains a leader in AI innovation.

Key Responsibilities

• Design and develop AI models tailored to specific business use cases and operational needs.

• Create process flow diagrams and implementation plans to guide model development and deployment.

• Implement vector databases to support retrieval-augmented generation (RAG) and semantic search capabilities.

• Automate AI workflows using automation platforms to streamline operations.

• Optimize models for deployment with business system integration, including APIs and middleware platforms.

• Ensure seamless integration of AI solutions with enterprise applications and data pipelines.

• Collaborate with supervisors and managers to ensure reproducibility, compliance, and scalability of deployed models.

• Maintain technical documentation to support knowledge transfer and operational continuity.

• Conduct applied research to explore emerging AI capabilities.

• Evaluate new tools, frameworks, and methodologies for potential adoption within the enterprise AI ecosystem.

Competencies and Requirements

• Degree in Computer Science, Data Science, Business, or related field

• Proficient written and spoken communication skills in English, Cantonese and Mandarin.

• Experience:

• Minimum 2+ years of experience in AI/Digital transformation, AI/ML projects.

• Minimum 1+ years of experience in software development, or related field.

• Experienced in d AI engineering, machine learning, or intelligent automation.

• Practical experience with vector databases, workflow automation tools, and enterprise system integration is an advantage.

• Skill:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, Python, SQL, API (JSON/RESTful), etc.

• Strong analytical, communication, and stakeholder management skills.

• Design, develop, and implement integration between automation tools and application.

• High ethical standards, level of commitment and ability to cope with complexity and change.

• Self-motivated and be able to lead team members.

• Familiarity with AI technologies such as LLM, RAG, ASR/TTS, natural language processing, and intelligent automation.

• Experience with agile methodologies and proficiency in the following digital tools are considered advantageous (ML frameworks, Container orchestration tools, Digital workflows, RPA platforms)

人工智能轉型工程師

主要職責

人工智能轉型工程師負責設計與開發人工智能模型，以提升營運效能並推動人工智能戰略計劃。主要職責包括建立人工智能工作流程、開發使用者介面及優化模型效能。此職位亦需針對代理型人工智能與進階檢索增強生成（RAG）等新技術進行應用研究，確保企業在人工智能創新領域保持領先地位。

職位介紹

• 設計並開發針對特定商業應用場景與營運需求量身打造的人工智能模型

• 建立流程圖與實施計畫，引導模型開發與部署進程

• 部署向量數據庫以支援檢索增強生成（RAG）與語義搜尋功能

• 運用自動化平台實現AI工作流程自動化，優化營運效率

• 針對商業系統整合（含API與中介軟體平台）進行模型部署優化

• 確保人工智能解決方案與企業應用程式及資料管道無縫整合

• 與主管及經理協作，確保部署模型的可重現性、合規性與可擴展性

• 維護技術文件以支援知識傳承與營運連續性

• 進行應用研究以探索新興的人工智能能力

• 評估新工具、框架及方法論，評估其在企業人工智能生態系統中的採用潛力

職位要求

• 教育程度：電腦科學、數據科學、商業或相關領域之學位

• 語言能力：能操寫流利英語、廣東話及普通話

• 工作經驗：

• 具備至少2年以上人工智能/數位轉型、人工智能/機器學習專案經驗

• 具備至少1年以上軟體開發或相關領域經驗

• 具備人工智能工程、機器學習或智能自動化實務經驗

• 具備向量數據庫、工作流程自動化工具及企業系統整合實務經驗者優先

技能：

• 具備 HTML、CSS、JSP、JavaScript、Java、Python、SQL、API（JSON/RESTful）等進階程式設計經驗

• 擁有強大的分析能力、溝通技巧及良好的管理能力

• 設計、開發並實現自動化工具與應用程式的整合方案

• 具備高度道德標準、高度承諾精神，以及應對複雜變動的能力

• 具備上進心並能帶領團隊成員

• 熟悉人工智能技術，如大型語言模型（LLM）、檢索增強生成（RAG）、語音識別如語音轉文字/文字轉語音（ASR/TTS）、自然語言處理及智能自動化

• 具備敏捷開發方法經驗，並精通以下數位工具者尤佳（機器學習框架、容器調度工具、數位工作流程、機器人流程自動化平台）

For enquiries, please contact us at (853) 8986 6222 during office hours from Monday to Friday between 9:00am and 6:00 pm.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222。

Assistant Manager – Business Engagement

Job Purpose

The Assistant Manager – Business Engagement serves as the primary bridge between IT and business units, ensuring technology solutions effectively support organizational goals. This role is accountable for identifying and understanding business needs, translating them into clear IT requirements, and driving the successful execution of projects and initiatives. The Assistant Manager builds strong stakeholder partnerships, promotes transparent communication, and leads process improvement efforts to enhance efficiency and deliver strategic value across Wynn Resorts Macau.

Key Responsibilities

• Act as the primary liaison between IT and business units, fostering strong and collaborative stakeholder relationships.

• Lead workshops and meetings to identify challenges and recommend effective technology-driven solutions.

• Partner with business units to streamline workflows and optimize performance through technology integration.

• Collaborate with cross-functional teams to define project scope, develop roadmaps, and establish clear deliverables.

• Collect, analyse, and document business requirements to ensure IT initiatives align with business objectives.

• Manage scope changes by engaging stakeholders and ensuring smooth transitions throughout project lifecycles.

• Stay current with industry trends and emerging technologies relevant to hospitality and gaming sectors.

Competencies and Requirements

Experience:

• Minimum 3 years in IT business analysis, project management, or related roles, including 1 year in a supervisory or stakeholder-facing position.

• Proven success in delivering IT projects and driving business engagement.

• Strong stakeholder management, communication, and presentation skills.

• Experience in hospitality, gaming, or resort operations is advantageous.

• Solid understanding of project management methodologies (PMP, Agile, Scrum).

• Strong problem-solving and analytical skills.

• Familiarity with business process modelling and requirements gathering techniques.

• Experience with gaming/hospitality systems management is an advantage.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.

Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技商業互動副經理

主要職責

負責擔任資訊科技部與業務部門間的核心橋樑，確保技術解決方案能有效支援公司目標。了解業務需求並轉化為清晰的資訊科技需求規範，並推動資訊科技專案和計劃的成功執行。此外，須與利害關係人建立強大的合作夥伴關係，促進透明的溝通機制，並主導流程改進工作，以提升營運效率並為永利澳門度假村創造策略價值。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡人，建立並維護穩固且具協作性的利害關係人關係

• 主導工作坊與會議，識別業務挑戰並提出以技術驅動的高效解決方案

• 與業務單位合作簡化工作流程，並透過技術整合優化營運效能

• 與跨部門團隊協作，定義專案範疇、制定發展藍圖，並確立清晰的可交付成果

• 收集、分析並記錄業務需求，確保資訊科技計劃與業務目標高度一致

• 透過利害關係人的積極參與來管理專案範疇變更，確保專案生命週期中的平穩過渡

• 持續關注與酒店及娛樂場業相關的產業趨勢及前沿新興技術

職位要求

• 工作經驗：

• 具最少三年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗

• 具備成功交付資訊科技專案及推動業務端參與的卓越實績

• 具備卓越的利害關係人管理、溝通協調及簡報技巧

• 具備酒店、娛樂場或度假村營運經驗者優先考慮

• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）

• 具備極強的問題解決能力與分析邏輯

• 熟悉業務流程建模及需求分析收集技術

• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

• 教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Manager – Business Engagement

Job Purpose

The Manager - Business Engagement acts as the primary liaison between IT and business units, ensuring technology solutions align with business objectives. This role is responsible for understanding business needs, translating them into IT requirements, and driving the successful delivery of IT projects and initiatives. The manager will lead stakeholder engagement, facilitate communication, and champion business process improvements across Wynn Resorts Macau.

Key Responsibilities

• Serve as the main point of contact between IT and business units, building strong relationships with stakeholders.

• Gather, analyse, and document business requirements, ensuring alignment with IT capabilities and strategic goals.

• Facilitate workshops, meetings, and presentations to understand business challenges and propose IT solutions.

• Define project roadmaps, scopes, objectives, and deliverables in collaboration with business and IT teams.

• Manage changes to project scope, ensuring stakeholder buy-in and effective change management.

• Identify opportunities for business process improvement and operational efficiency.

• Collaborate with business units to optimize workflows and leverage technology for operational efficiency.

• Stay informed on industry trends and emerging technologies relevant to the hospitality and gaming sectors.

• Analyse project outcomes and report on KPIs to senior management.

Competencies and Requirements

Experience:

• Minimum 5 years in IT business analysis, project management, or related roles, including 2 years in a supervisory or stakeholder-facing position.

• Proven success in delivering IT projects and driving business engagement.

• Strong stakeholder management, communication, and presentation skills.

• Experience in hospitality, gaming, or resort operations is advantageous.

• Solid understanding of project management methodologies (PMP, Agile, Scrum).

• Strong problem-solving and analytical skills.

• Familiarity with business process modelling and requirements gathering techniques.

• Experience with gaming/hospitality systems management is an advantage.

• he hospitality and gaming sectors.

• Analyse project outcomes and report on KPIs to senior management.

Education: Diploma or degree in Information Technology, Business Administration, or a related field.

Language Ability: Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技商業互動經理

主要職責

負責擔任資訊科技部與業務部門間的核心橋樑，確保技術應用與公司策略目標一致。了解業務需求並轉化為具體的技術規格，並推動資訊科技專案和計劃的成功交付。此外，須展現卓越的利害關係人管理能力，積極優化永利澳門度假村的業務流程改進。

職位介紹

• 擔任資訊科技部與業務單位之間的主要聯絡窗口，與各利害關係人建立穩固的合作關係

• 收集、分析並記錄業務需求，確保其與資訊科技部能力及公司策略目標一致

• 主持工作坊、會議與簡報，深入了解業務挑戰並提出適切的解決方案

• 與業務及資訊科技團隊協作，共同定義專案藍圖、範疇、目標及可交付成果

• 管理專案範疇的變更，確保獲得利害關係人的認同，並實施有效的變更管理程序

• 識別業務流程改進與營運效率提升的機會點

• 與業務單位合作，優化工作流程，並利用科技提升營運效率

• 隨時掌握酒店與博彩行業相關的產業趨勢與新興技術

• 分析專案成果，並向高層管理團隊報告關鍵績效指標

職位要求

• 工作經驗：

• 具最少五年資訊科技業務分析、專案管理或相關領域經驗；其中須包含至少兩年擔任主管或直接對接利害關係人的經驗

• 具備成功交付資訊科技專案及推動業務端參與的卓越實績。

• 具備卓越的利害關係人管理、溝通協調及簡報技巧

• 具備酒店、娛樂場或度假村營運經驗者優先考慮

• 熟練掌握專案管理方法論（如 PMP、Agile 或 Scrum）

• 具備極強的問題分析與解決能力

• 熟悉業務流程建模及需求分析收集技術

• 擁有娛樂場或酒店系統管理經驗者將獲優先考慮

• 教育程度：具資訊科技、工商管理或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

Assistant Manager - Enterprise Project Management

Job Purpose

The Assistant Manager - Enterprise Project Management supports the end-to-end execution of IT projects, ensuring delivery on time, within scope, and budget under senior guidance. This role is responsible for tracking progress, coordinating resources, maintaining documentation, and assisting with risk management across Wynn Resorts Macau. The assistant manager will support project teams, contribute to cross-functional execution, and deliver status updates to leadership.

Key Responsibilities

• Collaborate with departments to gather detailed requirements, use cases, and operational workflows.

• Define project scopes and objectives with stakeholders, confirming technical feasibility.

• Build and nurture relationships with service providers and system vendors.

• Manage changes to project scope, schedule, and costs with stakeholder alignment.

• Provide guidance on risk identification, assessment, and mitigation.

• Proactively identify and address potential changes to scope, schedule, or costs.

Competencies and Requirements

Experience:

• Minimum 2 years of relevant experience, including at least 1 year in a supervisory role.  success in project implementation and deployment.

• Experience in mentoring/leadership qualities.

• Strong presentation and communication skills skills both verbal and written in English.

• Experience in hotel, casino, and resort operations is advantageous.

• Strong problem-solving and trouble-shooting skills.

• Solid understanding and working knowledge of Project Management standards (PMP-PMI, PMP-ACP, Scrum etc) for Project management document and process.

• Familiar with gaming/hospitality systems management an advantage.

Education: Diploma or degree in Information Technology field

Language Ability:  Proficiency in English, Mandarin, and Cantonese preferred.

資訊科技企業項目管理副經理

主要職責

負責支援資訊科技專案的端到端執行。在資深管理人員的指導下，確保專案在既定時間、範疇與預算內達成交付。此外，須負責追蹤專案進度、協調整合資源、維護專案文件，並協助永利澳門渡假村各項專案的風險管理。支援專案團隊，參與跨部門協作執行，並向領導層提供進度更新報告。

職位介紹

• 與各部門協作，收集詳細的業務需求、使用案例及營運工作流

• 與利害關係人共同定義專案範疇與目標，並確認技術可行性

• 建立並維繫與服務供應商及系統廠商的合作關係

• 在與利害關係人達成一致的前提下，管理專案範疇、進度及成本的變更

• 針對風險識別、評估及緩解措施提供專業指引

• 主動識別並處理專案範疇、時程或成本可能發生的變更

職位要求

• 工作經驗：

• 具最少兩年相關工作經驗；其中須包含至少一年擔任主管或直接對接利害關係人的實務經驗。具備專案實施與部署成功的實績證明。

• 具備團隊指導經驗或卓越的領導特質

• 具備出色的英文口頭表達與書面寫作能力，並擁有卓越的簡報與溝通技巧

• 具備酒店、娛樂場或度假村營運相關經驗者優先考慮

• 具備極強的問題分析與解決及故障排除能力

• 對專案管理標準（如 PMP-PMI、PMP-ACP、Scrum 等）及相關專案管理文件與流程有深厚的理解及實務經驗

• 熟悉娛樂場或酒店系統管理經驗者優先考慮

• 教育程度：具資訊科技相關領域的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

推廣營運副經理 Assistant Manager - Campaign Operations (ID:3964BR)

主要職責

• 執行及監控永利澳門及永利皇宮娛樂場的所有活動策劃

職位介紹

• 對所有通訊管道進行樓層審核和現場檢查，並通知相關方進行更新

• 每日報告－簡訊計畫、庫存控制、庫存物品清倉

• 新紀念品提案並與採購部門合作採購

• 競爭對手檢查及競爭對手研究報告

• 整合並確保活動行事曆是最新的

活動前

• 與行銷品牌團隊密切合作，確保將促銷細節很好地傳達給客人，並提出建議以增強整體體

• 驗。

• 準備所有 AV、設備、場地佈置、獎品、文件和遊戲道具

• 如有必要，與老虎機、賭博台、俱樂部、保全、監控、營運團隊合作確定工作分配

• 排練/UAT（如果需要）

活動期間

• MC、遊戲助理、檔案控制、人群控制並在必要時處理臨時問題

活動後

• 拆除場地佈置

• 庫存控制、獎品記錄、與收入控制部門合作

• 開始重新訂購物品

• 與各團隊聯絡，檢視活動 SOP，以改善賓客體驗

職位要求

• 工作經驗：至少 5 年在大型酒店從事娛樂場場活動和宣傳活動的經驗。 需要至少 2 年管理經

• 驗。

• 教育程度：學士學位或同等學歷

• 語言能力：流利粵語和國語； 英語優先

• 電腦應用：精通 MS Office 和打字技巧（英文和中文）

Job Purpose

• Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace

Key Responsibilities

• Floor audit and site check for all comms channel and inform relevant parties for updating

• Daily reports –SMS plan, inventory control, stock clearance on stock items

• Proposal on new souvenirs and work with Procurement for sourcing

• Competitor check and competitor research report

• Consolidate and make sure the Marketing Calendar is up to date

Pre-Promotions

• Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.

• Prepare all the AV, equipment, venue setup, prize, documents and game props

• Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary

• Rehearsal / UAT if required

During the Promotion

• MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary

Post-Promotions

• Dismantle on the venue setup

• Inventory control, prize record, work with Income Control

• Initiate reorder of items

• Liaise with various teams to review a promotion SOP in order to improve customer experience

Competencies and Requirements:

• Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2

• year of management experience required

• Education: Bachelor degree or equivalent

• Language: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技基建高級工程師 Senior Engineer - IT Infrastructure (ID:2937BR)

主要職責：

負責公司的網絡、電信、服務器及存儲系統。 與各個系統提供商合作，為基礎設施系統提供支持和日常維護。

職位介紹：

• 安裝和配置電腦硬件操作系統和應用程序

• 監控和維護電腦系統和網絡

• 與員工或合作夥伴溝通，以幫助建立系統或解決問題；

• 排除系統和網絡問題以及診斷和解決硬件或軟件故障

• 通過事件趨勢分析、問題管理以及修復計劃的製定和執行來提高解決方案的穩定性

• 協助工程師遵守法規和合規流程

職位要求

• 工作經驗：最少三年資訊科技相關經驗，有電腦系統服務經驗者優先

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：能操寫流利英語、廣東話及普通話

Job Purpose:

The Senior Engineer of IT Infrastructure is responsible for smooth running of the Company’s network, telecommunications, servers, and storage systems. Provides first level support and daily maintenance to infrastructure systems in collaboration with various system providers.

Key Responsibilities:

• Installing and configuring computer hardware operating systems and applications

• Monitoring and maintaining computer systems and networks

• Talking staff or partners through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;

• Troubleshooting system and network problems and diagnosing and solving hardware or software faults

• Promote solution stability through incident trend analysis, problem management, and cure plan development and execution

• Assist engineers in adhering to regulatory and compliance processes

• Competencies and Requirements:

• Experience: Minimum of 3 years management experiences in Hotel industry directly related to the duties and

• responsibilities specified. Experience in computer systems support and service desk as an advantage

• Education: Diploma or Degree in Information Technology field

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

保安控制室操作員 Control Room Officer (ID: 3426BR)

主要職責

監測閉路電視和相關保安系統，以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

• 為保安部收集各項資訊

• 準備及安排日常事件報告

• 協助和履行由保安控制室主任委派的工作

• 及時向管理部門報告所有緊急情況

職位要求

• 工作經驗：具娛樂場系統監察部或保安部工作經驗者優先

• 教育程度：中學畢業或以上

• 語言能力：能操寫廣東話及英語

• 電腦應用：簡單電腦操作

Job Purpose

Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

• Receive and dispatch messages to Security team for further operational actions

• Prepare daily reports on all activities and incidents

• Assist and perform duties assigned by the Supervisor

• Report emergencies promptly to management

Competencies and Requirements

• Experience: Experience in Surveillance or Security is an advantage

• Education: Secondary school diploma or above

• Language Ability: Good command in spoken and written Cantonese and English

• Computer Skills: Basic computer skills

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客房部主任 Supervisor - Housekeeping Administration (ID:118BR)

主要職責：支援行政管家管理管家部的日常運作。每天檢查所有房間以控制質量，須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來乾淨，整潔，精心準備的客房，令賓客有超乎所想的感受。

職位介紹：

• 協助管理層管理管家部的日常運作

• 分配工作給客房服務員及客房部員工及監督和監測用品的衛生，進度和性能

• 對所有客房進行日常的巡查，在貴賓到達前檢查房間

• 批准已退的房間立刻清潔，以便空出房間。提交最新情況報告給客房部協調員

• 檢查所有公共場所，並於必要時執行糾正行動。

• 向副行政管家提交所有維修工作指示，保養請求及相關問題

職位要求：

• 工作經驗：具最少三年於客房部工作的經驗

• 技能 / 證書：對清潔用品、化工、機械、工具和清潔劑等有認識

• 教育程度：中學或以上程度；歡迎有志投入客房部事業的大學畢業生申請

• 語言能力：能操良好普通話、廣東話及英語

Job Purpose: Support the Assistant Housekeeper with the daily operations of the Housekeeping Department. Supervise, train and guide Guest Room Attendants and inspect all rooms daily for quality control. Motivate Team Members to exceed guests’ expectations by ensuring all rooms are clean, tidy, well-prepared and presentable.

Key Responsibilities

• Assist in the daily operations management of the Housekeeping department

• Assign jobs to Guest Room Attendants (GRA) and Housekeeping staff and supervise and monitor cleanliness, progress and performance

• Conduct daily inspections of all guestrooms and check VIP rooms before guests’ arrival

• Approve clean, vacant rooms for release promptly. Submit timely room status reports to coordinators

• Check all public areas and execute correction action if needed. Raise work orders for any repairs and maintenance required and report issues to the Assistant Executive Housekeeper(s)

Competencies and Requirements

• Experience: Minimum of 3 years’ Housekeeping experience

• Knowledge/Certificates: Knowledge of cleaning activities, chemicals, machines, tools and detergents

• Education: Secondary school or above, University grade is preferable

• Language Ability: Good English, Cantonese and Mandarin

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理數據分析員 Data Analyst - Customer Relationship Management (ID:4031BR)

主要職責：

負責通過提取和分析各種數據，為營銷優惠提出建議以及如何通過數據分析或機器學習建模與目標受眾建立更好的客戶關係，支持營銷策略制定和活動

職位介紹：

• 進行業務分析和創建分析模型

• 根據業務需求構建活動工作流程

• 開發程序以執行自動化和建模任務

• 對活動工作流程、程序、自動化任務等進行測試

職位要求：

• 工作經驗：具最少3年以上數據分析經驗，於博彩行業經驗優先

• 技能 / 證書：編程、數據分析和數據庫操作技能

• 教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷

• 語言能力：良好的英文和中文書寫和口語

• 電腦應用：必須精通 MS Excel ， 有使用 Python、SQL、Scikit-Learn 或其他機器學習/統計工具的經驗者優先

Job Purpose:

Supports marketing strategy making and campaigns by extracting and analyzing various data, making recommendations for marketing offers and how to build better customer relationships with our target audiences through data analysis or machine learning modelling.

Key Responsibilities:

• Doing business analysis and creating analytic models

• Building campaign workflows based on business requirements

• Developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements:

• Experience: Minimum 3 years data analysis experience, preferably in gaming industry

• Knowledge/Certificates: Programming, data analysis, and database manipulation skills

• Education: Bachelor’s degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with Python, SQL, Scikit-Learn, or other machine learning/statistical tool are preferred

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Developer – Customer Relationship Management 客戶關係管理開發員 (3571BR)

Job Descriptions

• Support marketing strategy campaigns by using and analyzing data, utilizing machine learning models, and building campaign workflows to enhance customer relationships with our target audiences

• Assisting CRM Tech Senior Developer/ Senior Analyst in building campaign workflows based on business requirements

• Assisting CRM Tech Senior Developer/ Senior Analyst in developing programs to perform automation & modelling tasks

• Performing testing for campaign workflows, programs, automation tasks, etc.

Competencies and Requirements

• Minimum 2-3 years of developer experience strongly preferred

• Bachelor’s degree or above in Computer Science or IT related degrees

• Fluent in written and spoken English and Chinese

• Knowledgeable in programming, data analysis, and database manipulation skills

• Prior experience working with Python, SQL are strongly preferred

高級資料庫分析員 - 財務 Senior Database Analyst - Finance

主要職責

利用公司的資料庫去提供準確的資料給管理層。

職位介紹

• 利用資料庫的數據去準備定期報告

• 須編寫和更新數據，並維護資料庫

• 負責潛在客人和市場的分析

• 報告潛在的衝突、系統錯誤或糾正錯誤信息

• 根據發現的問題，提供相應可行的解決方案

職位要求

• 工作經驗：具至少3年資料庫分析或計劃的工作經驗優先考慮

• 技能 / 證書：須了解資料庫及數據分析

• 教育程度：須持資訊系統、經濟學學士或相關商科學歷優先考

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：精通Excel, Power BI, AS400應用程式以及SQL資料庫技巧

Job Purpose

Mine the Company’s databases to provide information to management.

Key Responsibilities

• Prepare reports on a regular basis utilizing data from the player tracking system and other systems utilized on property

• Ability to write and update code, maintain database systems

• Analyse customer productivity reports and player segments

• Report potential conflicts, system errors or misinformation

• Provide feasible solutions based on problem findings

Competencies And Requirements

• Experience: Minimum of 3 years’ database analysis and/or programming experience and be able to understand and work within that environment

• Knowledge/Certificates: Must have an understanding of database structures and data mining technologies

• Education: Bachelor degree in IT, Finance, or related business field is required

• Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin

• Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming

會籍會務代表Representative - Club Marketing (永利澳門) (ID:16BR) 

主要職責：負責以專業及有禮的態度與賓客互動並招募新會員；向賓客提供會員優惠資訊和執行其他會員事務。

職位介紹：

• 以專業及親切的態度與賓客提供優質服務

• 負責新會員招募計劃，協助新會員辦理會籍註冊流程

• 向賓客推廣各項會員優惠資訊及回贈方案，安排獎賞換領事宜

職位要求：

• 工作經驗：具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 語言能力：操流利的廣東話、普通話及英語             

• 電腦應用： 熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8686 6222 

Security Officer 保安員 30BR

Job Purpose

• Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

• Respond to disturbances and Control Room dispatches

• Approach people who are engaged in prohibited activities

• Take preventative actions to avoid loss, damage or accident

• Report emergencies promptly to management

• Direct traffic inside and outside the property

Competencies And Requirements

• Experience: Previous security or surveillance experience an advantage

• Education: Secondary school diploma or equivalent preferred

• Language Ability: Good Cantonese and Mandarin

• Computer Skills: Basic

主要職責

• 負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

• 主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

• 須時常保持警惕及預測所潛在的問題

• 須採取預防措施以避免造成任何損失、損壞或意外

• 及時向管理部門報告所有緊急情況

• 維持娛樂場內外的秩序

職位要求

• 工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮

• 教育程度：中學畢業或相等學歷為佳

• 語言能力：須操流利的廣東話及普通話

• 電腦應用：基本程度

F&B Stewards - 管事員 Steward (38BR)

職位介紹

• 清洗和存放餐具，鍋及玻璃器皿

• 須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 正確地使用，處理和儲存清潔劑

• 掉去和處理廚房的垃圾

職位要求

• 工作經驗: 具一年或以上從事廚房工作者優先考慮

• 技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識

• 教育程度: 小學畢業或以上

• 語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

• Clean, wash and store crockery, pots and glassware

• Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Use, handle and store cleaning chemicals correctly

• Remove and dispose of kitchen garbage

Competencies and Requirements:

• Experience: 1 year as a kitchen worker an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage

• Education: Primary school or above

• Language Ability: Good Cantonese, Mandarin or English

Tea Sommelier 侍茶師 (3172BR)

Job Description:

• Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets

• Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas

• Compile the tea list

• Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions

• Practice tea and food matching

• Control tea expenses and research ways to generate more revenue

• Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

• Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage

• Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.

• Education: Secondary school diploma or equivalent

• Language Abilities: Fluent Cantonese and Mandarin, basic English

• Computer Skills: Proficient in MS Office

主要職責：

• 為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉

• 為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作

• 編制茶單

• 須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單

• 須作茶與菜餚相配合的嘗試

• 控制茶葉消耗量及研究能增加收益的方法

• 須接受並履行所委派的工作

職位要求：

• 工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮

• 技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等

• 教育程度：中學畢業或等同學歷

• 語言能力：能操流利廣東話及普通話，基本英語

• 電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

• 須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。

  Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

• 準備生肉，魚及蔬菜

• Prepare raw meat, fish and vegetables
  準備配菜
  Unload deliveries into stockroom and rotate products to avoid spoilage

• 卸載產品並運送到倉庫，以避免損壞
  Coordinate with other Western kitchens to share and purchase inventory

• 保持醬汁處於良好狀態
  Clean and tidy the kitchen and cookware

• 協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

• 工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗

  Experience: Previous kitchen experience an advantage

• 技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術

  Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage

• 教育程度：中學畢業或等同學歷

  Education: Secondary school or equivalent

• 語言能力：能操良好英語

  Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

• 前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。

  The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

• 使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人

  Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.

• 確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準

  Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.

• 確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人

  Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.

• 須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議

  Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.

• 熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等

  Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

• 工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗

  Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel

• 教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮

  Education: Diploma or equivalent; major in Hospitality or Tourism preferred

• 技能 / 證書：懂處理現金交易及基本會計知識

  Knowledge/Certificates: Cash handling and basic accounting

• 語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮

  Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage

• 電腦應用： 熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識

  Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

• 以親切有禮的態度接待賓客

  Greet restaurant guests in a warm, welcoming and courteous manner

• 為賓客編配座位及介紹餐廳

  Make reservations and arrange table plans

• 具優質客戶服務技巧，良好溝通能力，熟習電話禮儀

  Customer service orientated, excellent communication and interpersonal skills, good phone etiquette

• 須輪班工作

  Able to work on shifts and be flexible regarding work schedules according to business demand

• 須履行上級所委派的工作

  Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

• 工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗

  Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or equivalent

• 語言能力：操流利廣東話及普通話，略懂英語

  Language Ability: Good Cantonese and Mandarin, basic English

• 電腦應用：懂Micros軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

• 負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。

  Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

• 須作好酒吧區域的款客擺設

  Setup the bar for service

• 經常保持酒吧及所有硬件設備的清潔整齊

  Clean and tidy the bar and equipment frequently

• 須作出倉存管理及控制每月存貨

  Report stock levels and help control monthly inventory

• 保持菜單及飲品單的整潔

  Keep menus and beverage lists in good condition

• 熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦

  Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

• 工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗

  Experience: Minimum of 1 year related customer service experience in a hotel or restaurant

• 技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗

  Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling

• 教育程度：中學畢業或以上程度

  Education: Secondary school diploma or above

• 語言能力：能操流利廣東話及普通話、一般英文

  Language Abilities: Fluent spoken Cantonese and Mandarin, fair English

• 電腦應用：懂Micros電腦軟件操作者優先考慮

  Computer Skills: Knowledge of Micros an advantage

申請方式：

如欲了解職位詳情，請瀏覽永利事業網站 (https://www.wynncareersmacau.com/tc) 或電郵至 jobs@wynnpalace.com，亦可於辦公時間星期一至五上午9時至下午6時致電(853) 8889 1188 / (853) 8986 6222。

Please visit Wynn Careers (https://www.wynncareersmacau.com) or by email: jobs@wynnpalace.com for the position details. For enquiries, please contact us at (853) 8889 1188 / (853) 8986 6222during office hours from Monday to Friday between 9:00am and 6:00 pm

逸苗醫療集團澳門招聘

逸苗醫療集團，扎根於⾹港、澳⾨及深圳等⼤灣區城市,現營運7間⼤型專科及綜合醫療中⼼，提供跨地域綜合專科⾨診服務。逸苗的專業醫療團隊彙集多個醫學領域精英，包括兒科醫⽣、⼩兒外科醫⽣、⽪膚科醫⽣、整形外科醫生、⽛醫、精神科醫⽣、臨床⼼理學 家、外科醫⽣、泌尿科醫⽣、婦產科醫⽣、乳腺外科醫⽣、全科醫⽣、註冊脊醫、註冊 助產⼠、註冊營養師、國際認證泌乳顧問（IBCLC）、⾔語治療師、職業治療師及註冊護⼠，群賢畢⾄。逸苗醫療集團秉持「誠信為本、病⼈為先」的 經營理念，通過科學化、專業化及國際化的醫學療程，凝聚其專業團隊的⼒量，為我們的客⼾專屬設計頂⾼標準的醫療服務，以及貴賓般的周到豪華體驗。

官方網址: https://luxmed.com.hk/

官方電郵: macau@luxmed.hk

招聘職位：

澳門皮膚科專科 / 整形外科專科 / 醫學美容醫生

薪金：MOP 50,000 - MOP 150,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 顧客諮詢，了解顧客需求及提供醫療專業諮詢服務

• 檢查病人之身體狀況及查閱有關檢驗報告

• 提供皮膚科及醫學美容相關專業建議及治療

• 提供微整治療,包括光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑

• 熟悉操作電音波及激光儀器(超光子,超皮秒,二氧化碳激光脫疣)

入職要求：

• 具有澳門衛生局頒發有效的執業西醫牌照;

• 臨床醫學學士學位或以上學歷;

• 有皮膚科專科、整形外科專科或醫美經驗者優先；

• 歡迎經驗醫生加入；

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

• 具了解醫美市場生態及競爭分析能力尤佳

初級美容師 / 資深美容師

薪金：平均月薪可達 25K - 35K 以上

包薪：無條件包薪培訓3個月

工作時間：每天8小時工作，最少每週4天工作制

假期：每月例假高達12天,每年最多 21 日有薪年假

條件：澳門身分證、廣東話

工作範圍：

• 熟悉皮膚結構、醫療美容專業知識，熟練生活美容專案操作；

• 耐心、細心瞭解客戶情況，做好相關專案操作及服務;

• 為客人提供專業的面部與身體護理美容療程,如清潔補水、祛痘嫩膚、祛斑美白、面部抗衰、纖體瘦身等儀器

• 瞭解客人所需及跟進療程記錄和效果，保持長遠及良好的關係

• 分析客人皮膚狀況，建議合適護膚方法

入職要求：

• 具良好語言技巧、優質服務態度、積極主動及團隊精神

• 有責任心、守時、有禮，有1-2年或以上相關工作經驗較佳;

• 持專業美容文憑或ITEC證書優先

• 具皮膚科診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 要求有良好的溝通談吐，性格溫和，親和力強，責任心強，服務意識強，工作耐心細緻 ；

• 能操流利廣東話,懂英語及普通話者優先考慮

• 可即時上班者可獲優先考慮

醫護助理

薪金：MOP 14,000 - MOP 30,000

工作範圍：

• 協助醫生進行診治療程、準備療程用具及儀器操作

• 辅助醫生進行醫學美容療程

• 為客人提供咨詢服務及醫美皮膚科知識等資訊

• 負責診所日常運作，如預約、登記及處理查詢

• 日常維護及保養診所儀器設備

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上工作經驗者優先

• 具診所或醫美機構經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

醫學美容顧問咨詢師

薪金：MOP 20,000 - MOP 50,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 為顧客提供一對一的醫學美容相關知識相關療程服務

• 光子嫩膚、皮秒激光、射頻、超聲刀、埋線、填充針劑

• 提供改善皮膚問題方案

• 能夠提供專業的醫學美容護理知識

• 跟進每位顧客的療程紀錄

• 醫學美容療程銷售及客戶服務

• 美容保養品諮詢銷售及使用建議

• 維護店內客戶良好關係

• 推廣店內各項活動

• 醫美相關現場經驗者佳

• 善溝通協調/需具高度抗壓性 / 刻苦耐勞 / 可承受業績壓力

• 協助醫生進行診治療程

• 負責診所日常運作，如預約、登記及處理查詢

• 為客人提供咨詢服務:疫苗接種、兒科保健及醫美皮膚科知識等資訊

• 處理日常客戶服務及一般電腦文書工作

• 跟進客戶需求及提供貼心服務

入職要求：

• 1 年或以上相關工作經驗

• 具醫美集團工作經驗優先

• 待客由心出發、熱誠有禮、良好笑容、有愛心、品格正直

• 良好溝通技巧、服務熱誠及團隊精神

• 能操流利廣東話,懂英語及普通話者優先考慮

社交媒體及網絡運營專員

薪金：MOP 18,000 - MOP 30,000

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期，每年最多 21 日有薪年假

上班地點：南灣商業區

工作範圍：

• 負責社交媒體帳戶日常管理， 包括文章撰寫、圖片設計 、 視頻製作 、策劃、執行媒體活動等 ( 包括但不限於 YouTube 、 Facebook 、微信、小紅書，抖音、Instagram等）

• 定期對運營內容、數據進行分析，並提供報告及優化方案

• 設計文案,策劃市場推廣方案

• 協助廣告、網站設計和品牌推廣等

• 通過不同宣傳途徑來推動公司活動

• 拍攝及製作短片或設計海報，將內容推廣到社交媒體

入職要求：

• 有 2 年相關工作經驗

• 懂得拍攝及影片剪接 (PS, AI, Premiere/Final Cut Pro)

• 熟悉社交媒體運作 (FB、Wechat、小紅書、IG、YouTube)

• 設計宣傳帖文及海報 (Canva、Photoshop、AI)

• 熟悉社交媒體、港澳及內地網絡文化 ，善於與用戶交流﹔

• 對新事物有學習熱情、對社會事件有洞察能力﹔

• 具備圖片製作與視頻製作能力優先；

• 流利中文(普通話及粵語)及英文讀寫和表達能力；

• 良好溝通技巧、獨立工作能力、抗壓性強

後勤人員(房務清潔後勤人員)

薪酬範圍：MOP 9,000 – 14,000（按經驗而定）

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作職責：

• 拍照影相：經培訓及考核後負責拍攝術前照片及術後照片

• 房間清潔與整理：更換床單、被單、枕袋、毛巾等；清潔房間與衛浴，確保整潔、無塵、無異味

• 公共區域保養：保持環境衛生、拖地及吸塵，維持前台、走廊、等候區整潔有序

• 補充與盤點：定期補充紙品、毛巾、一次性床單與消耗品，做好數量盤點與交接

• 設施巡檢與報修：及時發現並上報房內與公共區域設施損耗/故障，跟進維修安排

• 衛生與安全：嚴格按內部SOP執行清潔、消毒與垃圾分類流程，達到醫療級衛生與安全標準

• 協作與支援：配合前台/醫護/運營部門工作節奏，於高峰時段快速支援，確保客人良好體驗

入職要求：

• 1年或以上清潔/房務相關經驗；具診所、醫美或美容中心經驗更佳

• 細心主動、誠信守時、具高度責任感與良好個人品格

• 良好溝通能力與團隊合作精神，能按SOP嚴格執行並維持高標準

• 語言：流利廣東話；懂普通話/英語者優先

• 可即時上班者優先考慮

客服接待員

薪酬範圍：MOP 12,000 – 16,000（按經驗而定）

工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

假期：每月 6 日假期,每年最多 21 日有薪年假

上班地點：南灣商業區

工作職責：

• 迎賓接待：主動、專業地接待客人，營造高端舒適體驗

• 介紹與引導：向新客戶介紹集團背景、資質與療程/產品，安排諮詢與動線引導

• 客戶關懷：縮短無效等待、提供禮賓服務，及時處理即時需求與反饋

• 跨部門協作：與醫護、顧問及前台同事緊密銜接，確保流程順暢

• 行政支持：處理日常前堂及文書工作，維持整體環境整潔、安全、和諧

• 活動與優惠：落實公司推廣及優惠政策，協助客戶了解最新資訊

• 服務質量：收集並完成客戶服務評價，提出即時改善建議

入職要求：

• 1年或以上前堂/客服/酒店/零售/醫美或診所接待經驗優先

• 高中或以上學歷，具良好儀容與專業形象

• 個人特質：細心主動、勤快務實、責任心強、待客有禮、有愛心、誠信正直

• 技能能力：溝通與應對得體、具服務熱誠與團隊合作精神、能在快節奏環境下保持品質

• 語言能力：流利廣東話；懂普通話及英語者優先

• 可即時到職優先考慮

• 喜歡與人交流、以客為先，樂於為客人創造愉悅體驗

• 重視流程與細節，能主動發現問題並推動改善

• 願意學習醫療與醫美基礎知識，配合公司專業培訓

員工可享有完善福利包括：

• 國際級皮膚科及醫美專家導師主導在職有薪培訓

• 佣金制度、出勤獎金

• 有薪年假及例休假

• 專業培訓、進修資助、介紹人獎金

• 免費皮膚醫美及醫療福利

• 員工及親友療程及產品優惠、生日及節日禮物等

工作時間：

• 工作時間：10:00 - 19:00 ( 每週 5 日半工作制，無須輪班或者夜班 )

• 假期：每月 6 日假期,每年最多 21 日有薪年假

• 上班地點：南灣商業區

申請方式：

1. 電郵：macau@luxmed.hk

2. 微信：LM52033826

澳門某公司招聘

司機

薪酬待遇：薪酬面議（視經驗而定）

工作性質：

• 為公司管理層提供專職司機服務，主要負責日常接送及商務行程安排，平日需往返 大灣區城市（如香港、珠海、中山、深圳、廣州等）。

招聘要求：

• 本地居民，年齡約 45–50歲。

• 持有效 澳門/香港及中國內地有效駕駛資格，具良好駕駛記錄。

• 具 多年駕駛經驗，熟悉澳門及大灣區道路。

• 曾任 老闆司機 / 商務司機 優先。

• 為人穩重、守時、有責任心，具保密意識。

• 能配合 彈性工作時間及跨境行程。

• 良好個人衛生及服務態度。

主要工作內容：

• 接送公司老闆及管理層。

• 按行程安排往返 澳門及大灣區各城市。

• 負責車輛日常保養、清潔及基本檢查。

• 協助處理簡單行政或外勤事務。

• 確保行車安全及準時到達。

工作地點：澳門（需經常往返大灣區）

程序員 / 軟件開發工程師

薪金：30000+獎金

職位概述：

我們正在尋找一位具備扎實編程能力與良好問題解決思維的程序員，負責設計、開發、測試及維護軟件系統。該角色需要與產品經理、業務分析師以及其他技術團隊緊密合作，確保系統功能能夠滿足業務需求，並具備良好的可擴展性與可靠性。

主要職責：

• 根據需求規格設計、編寫、測試及維護代碼。

• 參與系統架構設計與技術選型，並提出優化建議。

• 編寫技術文檔，維護代碼規範與版本控制。

• 排查並解決技術問題，提供持續支持。

• 使用人工智慧技術為業務系統開發 Web Services。

• 熟悉 RESTful API，能設計並撰寫清晰的 API 文檔，供跨團隊使用。

• 能使用 UML、流程圖及 ERD 表達業務邏輯。

• 具備用戶需求分析能力，能將業務需求準確轉化為技術規格與可執行的開發文檔。

任職要求：

• 計算機科學或相關專業本科及以上學歷。

• 精通至少一種主流編程語言（如 C++、Python、Java、React、Next.js 等）。

• 熟悉 MSSQL、MySQL 等數據庫及 SQL，能熟練使用多表 JOIN、子查詢及 CTE 整合多來源數據。

• 具備良好的算法與數據結構基礎。

• 熟悉 Git、Linux、Docker 等工程化工具。

• 具備良好的溝通能力與團隊合作精神。

• 具備 BA + Programmer 複合技能者優先（需求分析、流程建模、報表設計）。

門店營運專員

薪金：MOP15,000 + 獎金

日常核心職責：

• 日常營運、庫存管理

• 接待客人，處理預約與豁詢

• 統籌各類工作坊與企業活動，準備物資、管理及安排流程

• 管理庫存、客戶資料與財務記錄

• 確保產品按照公司指引陳列及保持空間整潔

崗位要求：

• 對身心靈領域有熱誠

• 細心有條理，能同時處理多線任務的營運執行力

• 性格開朗、主動、有責任心及團隊精神

• 熟練使用 Excel、Word、PPT (會Canva/PS/AI 加分)

• 有活動執行、課程協調或專案管理經驗者優先

稅務專員 Tax specialist

月薪：MOP 30,000 - 40,000、良好進升機會

工作內容：

• 澳門地區法人主體運營情况进行定期監控；

• 叄與業務財稅方案評估及業務合同的審核；

• 熟悉澳門地區的最新稅務政策及轉讓定價；

• 主導完成稅務合規申報轉讓定價文檔製作；

財務專員 Finance Specialist

月薪：MOP 30,000 - 40,000、良好進升機會

工作內容：

• 掌握MFRS會計進則，月度密核財務報告負責對接外部審計師，主導完成年度審計新增業務場景及金融產品，指導賬務處理財務情況定期風除分析，提升公司合規性

申請方式：

如有興趣人士，請電郵至 boagency2023@gmail.com。

STARLUX Airlines 星宇航空澳門招聘

STARLUX Airlines is a brand-new full-service airline from Taiwan and we are aiming to expand our service world-wide. Currently we are looking for below vacancies to join us in Macau.

＞ APPLY NOW！

Customer Service Specialist

STARLUX Airlines is searching for Customer Service Specialists to join our team in Macau. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Handle passenger reservation, ticketing and customer service related tasks.

• Ensure safekeeping, control and proper usage of accountable documents.

• Ensure urgent cases are handled timely.

• Submit weekly station reports, including Ad-hoc waivers and STPC summaries.

• Perform other tasks as assigned by manager.

Qualifications

• Ability to work under pressure and meet strict deadlines in a busy and evolving environment, whilst delivering professional support services.

• Communication and interpersonal effectiveness.

• Problem-solving skills to overcome organizational challenges on people policies, issues and conflicts.

• Proficiency in Microsoft Office.

• Possess the legal right to work in Macau.

Preferred

• Demonstrates skills and knowledge in GDS systems, such as Amadeus.

• Has excellent customer service and communication skills, both verbal and written.

• Is detail-oriented, organized, resourceful and strives for perfection.

• Is self-motivated and capable of motivating others.

• Has outstanding negotiation and communication skills.

• Takes on challenges and can work under pressure.

• Possesses good judgment and is a strong team player.

Education

• Bachelor’s degree and above or equivalent experience.

Work Experience

• Minimum two years’ experience in the travel industry, focusing on customer service or reservation and ticketing.

Language Requirements

• Excellent command of spoken and written Cantonese and English.

• Communicates proficiently in Chinese.

Licenses and Certification

• None.

Cargo Specialist

STARLUX Airlines is searching for Cargo Specialists to join our Cargo Section in Macau. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Build up and maintain relationship with customers in the local market.

• Handle daily cargo sales and reservation.

• Be responsible for export/import airline operation.

• Coordinate with relevant internal/external parties. (e.g. Head office, Port Authorities, CAA, etc.)

• ULD and accessories stock control and management.

• Perform related duties as assigned.

Qualifications

• Excellent multitasking, communication and coordination skills.

• Quick reaction, problem solver and team player.

• Can work rotating shifts including nights, holidays, weekends and days off.

• Be flexible to work additional hours on short notice when required.

• Possess the legal right to work in Macau.

Preferred

• Familiar with local market and air cargo sales.

• Cargo export/import operation experience.

• Proficient in Microsoft Office tools, including Word, Excel and PowerPoint.

Education

• Bachelor’s degree and above or equivalent.

Work Experience

• Minimum two years’ cargo related experience.

Language Requirements

• English: proficient.

• Chinese: proficient.

• Cantonese: proficient.

Licenses and Certification

• Driving license for Category B (Automóveis ligeiros).

Airport Service Agent

STARLUX Airlines is a brand-new full-service airline from Taiwan and we are aiming to expand our service world-wide. Currently we are looking for Airport Service Agent to join us in Macau International Airport. Check out the responsibilities and qualifications below to see if this position is something for you!

Responsibilities

• Supervise and monitor on-site situation and performance.

• Conduct training/audit programs in line with Company policies.

• Handle irregularities and complaints occurring from handling process.

• Report non-compliances and suggest corrective methods.

• Manage and control operating resources.

• Review and analyze station operation costs.

• Ensure sufficient and adequate on-site staffing.

• Assist with station’s general affairs and administration duties.

• Achieve Company goals and collaborate seamlessly with team.

• Perform other related duties as assigned.

Qualifications

• Have excellent multitasking and communication skills.

• Be able to work under stress and keep calm when emergencies and unexpected situations occur.

• Be meticulous and attentive to details.

• Can react quickly and solve difficult problems.

• Be able to work independently and in a team environment.

• Can work rotating shifts including nights, holidays, weekends and days off.

• Be flexible to work additional hours on short notice when operationally required.

• Be able to travel to other work locations or cities as necessary to support operations.

• Possess the legal right to work in Macau.

Preferred

• Possess airside/landside working knowledge and is familiar with operational systems of Amadeus Altéa Suite: CM, FM, ARD Web and WorldTracer, etc.

• Proficient in Microsoft Office software.

Education

• Bachelor's degree and above.

Work Experience

• Minimum two years in the aviation industry. Experience in airport passenger or ground handling a plus.

Language Requirements

• Good command of Chinese, the local official language and local dialect.

• Proficient in English.

Licenses and Certification

• Relevant licenses and aviation certification are beneficial, such as Dangerous Goods and SMS.

申請方式 Application:

Interest parties please send your CV with expected salary to macrecruit@starlux-airlines.com

有意者請將簡歷及期望薪資發送至 macrecruit@starlux-airlines.com

HSBC & HSBC Life 澳門招聘

香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited

Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.

職位空缺 JOB OPENINGS:

Senior IT Manager (Team Lead)

Key Accountabilities / Impact on Business

• Manage Business and Function relationships and drive technological innovation agenda, delivering IT solutions (covering Applications and Infrastructure) for Macau.

• Implement and coordinate IT initiatives while working with HK / local stakeholders to provide optimised services adjusted to address anomalies where appropriate.

• Provide leadership on regulatory and compliance matters impacting Technology, ability to represent the bank to lead and drive the local regulatory IT initiatives on Banking Infrastructure ensuring the quality and timely delivery of the IT solutions.

• Identify opportunities to enhance productivity and execution across the Technology function, including direct cost, headcount management, and annual planning for local teams.

• Actively liaise with HK IT horizontals to draw upon their expertise and support in establishing broad guidelines, defining standards and selecting tools.

• Attend relevant local governance committees, engaging in and managing key Technology topics.

• Ensure that all local demand is clearly articulated within HK Business portfolios and for ensuring that relevant information is captured to enable local demand to be prioritised.

• Work with counterparts to deliver IT solutions, e.g. HK Value stream and relevant tech delivery parties to deliver application development solutions.

• Understand and ensure compliance with local regulatory technical requirements and banking solution protocols as defined by Macau regulator.

• Maintain awareness of business, regulatory and market issues, providing support and thought leadership to enhance the Technology function.

• Provide local Chief Operating Officer with full oversight of, and advice on, all technology issues related to the market.

• Promote a culture in alignment with the Group Values striving for excellence and dependability within an open and transparent working environment.

• Adheres to processes and controls to identify and mitigate risks and ensures timely escalation of control issues and reputation risks in line with HSBC Risk Management Framework.

• Motivate and inspire the team to achieve the high professional standards in delivering to business objectives.

• Review and maintain all systems to HSBC standards.

Experience, Skills and Qualification

• Excellent communication, interpersonal and leadership skills, with experience of dealing with executives at all levels.

• Proficient in written / spoken English and Chinese /Cantonese is a MUST.

• Minimum 5 years’ experience in a managerial role within an IT or related field.

• Able to actively engage with technology partners to drive HSBC Macau (as part of HK business and under HK Value Stream) IT Strategy.

• Good background and knowledge on a broad spectrum of Banking, Cards, Finance, Risk and Compliance systems.

• High maturity in matrix management structures.

• Ability to develop practical, cost-effective solutions to complex issues.

• Knowledge on IT infrastructure, project program delivery management, networks and telecommunications, desktop technologies knowledge and experience would be an advantage.

• Can leverage "soft power" such as values, vision, charisma, networking and collaboration to exert influence outside of reporting lines.

• Understand business finance and Technology Budget management.

Manager, Cards Management – RBW - Macau

Key Accountabilities / Impact on Business

• Formulate credit card strategies and develop business plan per Group strategic imperatives and local business requirements

• Implement all on-the-ground credit card initiatives from acquisition, usage to retention plus business control activities to effectively manage credit card portfolio and achieve ROP targets

• Manage special credit card projects and system enhancement items to meet business, card associations and regulatory requirements

• Assist to drive the implementation of card deliverables and operational initiatives according to Group’s customer centric strategy and treating customer fairly principles

• Ensure the delivery of superior customer experience though customer oriented product offers and services provided

• Provide functional support in terms of product management and control by working closely with various MMO teams as well as various ASP/ Group RBWM teams.

• Be connected and ensure alignment with stakeholders to deliver business strategies and objectives.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the bank’s value and build a customer centric and risk adverse culture

• Ensure the business control from AML, fraud prevention to credit risk Support the launch of all BRCM related activities on cards and ensure controls of RCA are in order

Experience, Skills and Qualification

• University graduate

• Minimum 5 years of working experience in management position of credit card issuing business

• Good understanding on credit card business in particular on portfolio management and product development areas

• Good project management, interpersonal and problem-solving skills

• Commercial and customer oriented as well as able to work independently with minimum oversight

• Able to build connections and work collaboratively across functional and business lines

• Excellent command in written and spoken English

Premier Relationship Mgr I - RBW - Macau

The main roles of the job holder ensure the successful implementation of business strategies and Retail Banking & Wealth Management (RBWM)’s profitability through achievement of customer retention, growth of high value targeted customers, business goals of the branch and customer satisfaction as well as to support the implementation of all Global Standard and AML related activities / initiatives.

Job Roles & Responsibilities:

• To contribute to the Bank’s service and sales goals and profitability by proactively growing the HP portfolio through regular meeting as per customer needs, and achieving RBIF scheme

• To contribute to the growth of customer portfolio by initiating proactive customer contacts to build, cement and reinforce relationship with own portfolio customers.

• Manage existing relationship with those high-net-worth customers by obtaining net new funds and develop new relationships from clients.

• Acquire new Premier relationship and manage all aspects of a portfolio of Premier custom relationships.

• Comply with Global guidance and financial crime activities, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the CDD/EDD reviews promptly with quality outcome

Qualifications:

• 2-3 years banking experience

• Customer service focused mindset

• Possess good knowledge of WPB products including general banking insurance through internal accreditation and external regulatory requirement (AMCM) to obtain Insurance License

• Good selling and presentation skills

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

General Banking Officer (BDO) - RBW Macau

Job Roles & Responsibilities:

• Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.

• Identify potential customers with Deposits, Fx, HMLs, credit cards, IBC a/c, GI , PIB and Life insurance needs.

• Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Collect market intelligence, & report customer feedback, usage, receptiveness etc to BM/GBM

• Providing consistently high level or service delivery and efficiency to Premier and general banking customers.

• Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Contribute the continuous improvement of the Bank’s service & sales processes and standards

• Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirement

• Proactively initiating cross-departmental collaboration in Group and delivering comprehensive services to clients

Job Requirements:

• Customer service focused mindset

• High proactiveness and engagement in promoting the bank’s services and actively developing new customer’s portfolio

• Prior banking industry experience would be preferable

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

• Aspired to develop your career in sales and servicing roles at retail branches

General Banking Officer - RBW Macau

Key Accountabilities / Impact on Business:

• Ensure that banking hall environment is friendly, efficient & professional, with effective merchandising.

• Providing one-stop personal banking services, handling customers’ enquiries and resolving customers’ complaints promptly, efficiently and professionally.

• Support GBM / BM on executing and implementing S&S plan for the branch and ensures the performance objective are achieved.

• Support and complete the CDD/EDD/RFI related reviews and documentations with good quality and critical thinkings

• Collect market intelligence, & report customer feedback, usage, receptiveness etc.

• Comply with financial crime risk guideline, observe Group Compliance Policy and maintain awareness of operational risk and minimize the likelihood of it occurring.

• Complete the data entry and the processing of documents on new business intakes received.

• Providing consistent high level service delivery and efficiency to Premier and general banking customers.

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Comply with all sales regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• Support Premier Center/Premier Counter improvement initiatives, providing customer feedback of our service and ensuring compliance with statutory / audit requirements

Experience, Skills and Qualification:

• Customer service focused mindset

• Prior banking industry experience would be preferable

• Fluent in spoken and written in English, Chinese and Putonghua

• Good communication and interpersonal skills

• Aspired to develop your career in sales and servicing roles at retail branches

Counter Services Officer - RBW - Macau

Key Accountabilities / Impact on Business:

• Provide exceptional customer service ensure that we are friendly, efficient & professional and attentively address their needs

• Accurately conduct the cash transactions and verify for any forgeries and discrepancies

• Manage cash flow by recording all cash and coin transactions

• Identify opportunities to perform business referrals to sales team by understanding the customers’ needs

• Support the CSM / BM in developing & implementing S&S plan for the branch. Ensures the performance objective set are achieved

• Support to implement and execute FCR activities and complete the RFI/CDD with quality and critical thinking as well as promptly raising UAR when unusual transactions were identified.

• Assist in driving the Bank’s value and build a customer centric and risk adverse culture

• Work collaboratively and communicating persuasively, emphasizing teamwork, diversity and knowledge sharing with working parties

• Comply with all regulations and operation guidelines/procedures by ensuring all compliance requirements, both internal and external are adhered to

• To contribute the continuous improvement of the Bank’s service

• Ensure compliance with statutory / audit requirements

Qualifications:

• Customer-service focused mindset

• Preferably with general understanding of bank products and services

• Prior banking industry experience would be preferable

• Good communication skill in English and Chinese is preferred

• Good communication skill and basic computer knowledge

• To be considered for this role, the relevant rights to work in Macau is required

RM Support Associate

Principal Accountabilities:

• Provide support for relationship managers to ensure client planning, relationship returns, risk assets, management information etc for designated relationships are optimized and effective.

• Ensure credit applications are timely raised for submission.

• Continuous monitoring of security document completion and follow up with customer within the “90 day principle”.

• Achieve customer satisfaction (minimizing customer complaints) by ensuring service level agreement is achieved.

• Work with various business partners to ensure appropriate products are offered to customers.

• Assist relationship managers to achieve time-to-cash targets on new money faciliites and renewal of securities before expiry.

• Backup other colleagues during leave.

• Particpate in regular and ad hoc departmental calls/meetings.

• Ensure daily physical documents received from customers and branches are timely delivered to DBS or other stakeholders for processing..

• Work with relationahip managers to ensure credit approval conditions are fulfilled.

• Timely response to customer queries.

• Timely raise credit applications/financial spreading/security documentations to customers and proactively monitor outstanding items’ status.

• Ensure no breach of functional instruction manual/credit procedural manual/business instruction manual on daily operational and credit related processes.

Knowledge & Experience / Qualifications:

• Bachelor degree in a relevant area

• Strong interpersonal skills and commercial acumen as well as good relationship building skills

• Results driven with sound knowledge of Commercial Banking products

• Customer focused and have strong interpersonal and problem solving skills

• Good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System

• Good understanding on credit assessment and operations, approval process and security documentations is preferred, but not essential

• Fluent in spoken and written English with knowledge in Putonghua is an advantage

• Proficient in using Microsoft Word, Excel and PowerPoint

Local Management Associate Programme

About the Role:

HSBC Macau Branch offers a comprehensive range of banking services to customers, from local citizens to customers with international backgrounds or needs. With our sustained business growth, we continue to build development opportunities for our people. The Management Associate Programme provides you with the opportunities to gain valuable experience on how to analyze, prioritize and act on goals from a strategic leadership perspective as well as to explore your skills and knowledge in Banking Operations.

For: Final year students or graduates with less than 2 years’ full time experience

Duration: 24 months

Start Date: June 2026 onwards

Location: Macau

Principal Responsibilities:

• As part of the programme, you will undertake attachments in product, customer facing and business risks in various Banking functions

• Provide a wide spectrum of quality support to Managers to enable them to drive revenue, improve client engagement and maximize operational efficiency

• Assist to prepare appropriate analysis and preparation of proposals, presentations and pitches to prospective customers

• Assist to develop and maintain cordial customer relationship and provide quality customer services

• Assist to prepare for credit proposals and monitor account performance, product development, customer analysis and pre-pitching research

• Assist to conduct regular and effective credit reviews and visit customers' operational facilities to take proactive control measures to ensure credit quality

• Assist to provide ongoing risk monitoring including Global Standards, sanctions, Anti Money Laundering alerts and act as an escalation point for risk issue response

Qualifications and Requirements:

• Permanent resident of Macau or holding a valid Macau ID

• Bachelor’s degree or above, a final year student from an accredited university or graduate with less than 2 years’ full time experience,

• Previous work experience and exposure in credit and relationship management, product development and customer relationship management preferred

• Excellent verbal and written communication skills in English, Mandarin and Cantonese

• Good level of business acumen and commercial awareness

• Strong analytical skills and ability to challenge

• Strong sales and customer orientation, with ability to communicate effectively and create connection with others

• Capable of serving as a role model for displaying openness, teamwork and integrity

• A high degree of cooperation and teamwork with career aspiration in customer-facing roles, while retaining the ability to operate with sufficient independence and objectivity in order to review and challenge proposals from the coverage teams

Application Deadline : 31 March 2026

Achieve your potential at HSBC Macau

With the help of senior leaders and peers, you will be given all the tools, guidance, and exposure you need to develop a range of skills and knowledge to succeed in banking operations while building on the ones that set you apart from the competition. With so much to offer, we’re ideally placed to help you realize your ambitions. Join us to develop yourself into a successful leader!

Apprentice / Internship Program

Description:

HSBC is one of the world’s largest banking and financial services organizations. We serve more than 40 million customers across a network that covers 64 countries and territories.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realize their ambitions.

We are seeking energetic and responsible Apprentice to join our Bank. The Programme is for students looking to gain practical experience and build the skills needed for a long and successful career in banking. We also look to the programme to provide a pipeline of talent for our management programmes and entry-level permanent roles.

Job roles & Responsibilities:

• Understand the overall concept and functionality aspect of the department.

• Perform administrative duties to support the smooth operations flows within the department, eg manage database and records.

• Co-ordinate and participate in bank activities and networking events.

• Shadow position within the department as part of “on the job training” for a variety of duties.

Job Requirements:

• College student, preferably with discipline of Business Administration or equivalent.

• Proficient computer skills including Microsoft Office suite of Word, Excel, PowerPoint.

• Self-directed and able to work with less supervisor.

• Good communication skill.

• Keen to learn new knowledge and adaptive.

• Long-term relationship for 6 months and above preferable.

• Year 2 - Year 3 Student preferable.

Interested candidates, please create your profile and apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

OUR BENEFITS

We offer comprehensive and competitive remuneration package with benefits proposition to meet diverse needs of workforce:

• Pension Fund

• Medical insurance covering dependents and wellness

• 18 days and above Annual leave

• Bank holidays

• Birthday leave, Festival early leave, Parental leave, Examination leave etc.

• Preferential Banking Offers

• Employee Education Benefits Program

• Learning programs & Development Opportunities

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Please scan the QR code for our career opportunities and applications:

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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HSBC Life (International) Limited – Macau Branch

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life

職位空缺 JOB OPENINGS:

Team Leader, Wealth Planning Specialist, HSBC Life Macau

Key Accountabilities / Impact on Business

• Provide leadership, coaching, and development to a team of Wealth Planning Specialists (WPS) to deliver top-notch financial planning services and fulfil customer needs with insurance solutions

• Ensure the insurance/ protection needs of customers are fulfilled with quality and all relevant regulatory and internal guidelines are adhered to throughout the insurance sales process

• Manage the team’s portfolio to ensure the highest rate of customer satisfaction and persistency

• Identify and execute initiatives to capitalise on business opportunities, such as referrals from affinity partners, and outbound call campaigns

• Drive the overall vision and strategy for the WPS team, ensuring alignment with organisational goals and strategic direction

• Obtain feedback from customers/working partners and provide insight for streamlining process and ideating product solutions, customer campaigns

• Develop, formulate and implement business strategies with the aim to

• Collaborate with referral/business partners to effectively mobilize resources to serve prospects/customers

• Lead initiatives to strengthen and promote HSBC Life's brand and reputation, ensuring adherence to service quality benchmarks

Experience, Skills and Qualification

• University graduate

• Relevant industry certifications or qualifications (Insurance Intermediaries Qualifying Examination Papers 1, 3 and 5)

• At least 3 – 5 years of experience in business development, client servicing or distribution support within the financial services or insurance industries.

• Strong business and financial acumen with the ability to manage KPIs effectively

• Knowledge of regulatory frameworks and industry standards within the insurance/banking sectors

• Excellent leadership, presentation communication skills, with the ability to influence and engage stakeholders

• Strong proficiency in Microsoft Office

• Fluent in English, Cantonese and Mandarin

Wealth Planning Specialist – HSBC Life, Macau

滙豐人壽保險 - 理財策劃顧問

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking an experienced professional to join our team in the role of Wealth Planning Specialist.

滙豐保險是一家世界一流的機構，您可以在這裡專注於保險，但可以享受成為領先的全球性國際銀行所帶來的優勢。保險關乎人，也關乎他們的承諾。在滙豐保險，我們通過為整個亞太地區的客戶提供各種各樣的人壽保險產品和服務，幫助兌現這些承諾。

Principal Accountabilities 主要職責

• Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled

  為客戶提供合適保險解決方案的專業建議，及在整個銷售過程提供支援，以確保充分滿足客戶的保險/保護需求

• Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.

  透過親緣關係/客戶推薦，及不同渠道如促銷攤位 / 進行電話對外銷售中發掘機會

• Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer

  以了解客戶的其他財富需求，或為非銀行客戶提供服務，為澳門分行的工作人員提供轉介

• Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency

  管理客戶的保險組合，以確保最高的客戶滿意度和可持續性

• Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions

  觀察客戶 / 工作夥伴的反饋，以提供意見精簡流程並改善產品解決方案

• Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned

  與主管一起制定業務計劃並製定業務戰略，執行分配的銷售策略

• Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers

  與分行經理合作，有效調動資源以提交滿足客戶需求的保險解決方案

• Promoting and enhancing the brand and image of HSBC Life and the Bank

  促進和提升滙豐保險和銀行的品牌和形象

• Ensure that the service delivered by various branches are being benchmarked and are of top quality

  確保對各分行提供的服務進行基準測試，並達到最高質量

Qualifications 工作經驗要求

• University Degree Holder

  大學學位持有人或同等學歷

• Passed Insurance Intermediaries Qualifying Examination Paper 1, 3 and 5 is preferred

  持有有效保險中介人資格考試卷一、三 和 五

• Experience in business development, client servicing or distribution support within banking or life insurance or other customer servicing industries

  有於銀行或人壽保險從事業務發展，客戶服務, 分銷工作等相關經驗

• Knowledge in Life Insurance Products is preferred

  對人壽保險產品有透徹的了解

• Strong coaching skills and strong business acumen

  敏銳的商業洞察力及有能力輔導團隊

• Solid knowledge in driving and implementing business strategy

  有能力幫助推動與實施企業戰略

• Strong proficiency in Microsoft Office

  熟悉Microsoft Office之操作如EXCEL、WORD等

• Excellent Communications and Interpersonal Skills

  工作主動，具有良好的溝通能力、創新思維，及團隊協作意識

• Fluent in English, Cantonese and Mandarin

  具流利的廣東話、普通話、英文語言能力

• Candidate with less relevant experience may be considered for the position of Assistant Wealth Planning Specialist.

  具備較少相關經驗的候選人，將獲考慮聘任為助理財富策劃顧問

• To be considered for this role, the relevant rights to work in Macau

  要被考慮這個職位，相關人士必須為有權利於澳門工作。

Assistant Manager, Operations and Customer Service

Principal Responsibilities

• Assist manager in maintaining a smooth, effective and efficient daily operations of the department

• Maintain daily smooth and efficient operational function of customer servicing, policy servicing and claim

• Handle enquiries and provide services to customers at service counter and hotline

• Assist timely filing to regulators

• Manage projects and initiatives, ensuring timely completion and alignment with company goals.

• Communicate project status and updates to stakeholders regularly

• Ensure timely delivery of quality services by meeting departmental benchmarks

• Perform other duties periodically assigned by supervisors in order to meet operational and other requirements

• Handle letters, reports and documents to maintain standard of guideline and aware of exception or irregularities promptly

Experience, Skills and Qualifications

• University degree holder

• Minimum 5 years of working experience in financial institutions and customer service related areas

• Solid knowledge in insurance products

• Effective analytical and problem solving skills

• Excellent communications and interpersonal skills

• Fluent in English, Cantonese and Mandarin

• Computer-literacy

• Self-motivated and able to work independently

Customer Growth and Engagement Assistant Manager (12-months contract)

Marketing campaign & events coordination

• Collaborate with external agencies on the design of marketing collaterals and manage change requests

• Coordinate with internal stakeholders to gather feedback and implement event-related updates

• Develop compelling content plan and create communication content to customers

• Review and edit copywriting materials, ensuring accuracy and relevance

• Responsible for public website (PWS) content update, planning and management

• Support the planning, briefing, and coordination of events as assigned

• Prepare and organize event materials

Promotions, discount and offers management

• Prepare terms and conditions and communication materials for promotional offers

• Champion the sourcing and production of company premium and customer gifting

• Compile and maintain accurate record of the gift handling

• Provide administrative support for form submissions and approval workflows

• Manage offer fulfillment processes and perform data accuracy checks

• Handle the printing of letters as needed

Admin

• Oversee gift stock inventory and reporting

• Consolidate quotations and update expense records

• Coordinate business result tracking, including Excel data input and inventory monitoring

• Organize delivery and logistics for gift items

• Vendor onboarding and renewal process management

• Internal comms preparation

Experience, Skills and Qualification

• Degree level of qualification in Business Studies, Marketing or a related discipline

• Minimum of 5 years’ experience in managing and driving integrated marketing and communication campaigns in insurance companies or other relative industries

• Demonstrated success creating customer-centric campaigns that speak to specific target customers

• Experience in insurance or finance industry is a benefit

• Strong project management skill with self-initiation and drive to achieve excellence

To be considered for this role, the relevant rights to work in Macau

要被考慮這個職位，相關人士必須為有權利於澳門工作。

Interested candidates, please apply directly via:

https://portal.careers.hsbc.com/careers?location=Macau

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited / HSBC Life (International) Limited.

---

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

ANT BANK 螞蟻銀行澳門招聘

公司官網：https://www.antbank.mo

支付結算專員

職位描述：

• 負責銀行各類票據的處理，包括但不限於支票、本票等。前往澳門各網點收集票據，檢查票據並完成系統錄入，前往票據交換所進行票據交換和處理，確保票據業務的準確性和合規性；

• 管理與票據交換相關的文檔和記錄，確保信息的準確性和可追溯性；

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助票據系統和支付結算系統的優化工作，協助有關系統開發需求提交、功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 1年以上金融機構運營管理部或財會部門相關工作經驗，具備銀行票據業務辦理、清算結算、賬務核對等實操營運經驗，熟悉金融機構支付結算業務的後台運作和辦理流程；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果；

• 熟練操作各類辦公軟件，擅長數據統計和分析；

• 良好溝通技巧 (廣東話、基本英語及普通話) 及文字表達能力。

證券投資客服專員

職位描述：

• 按公司要求進行客戶回訪和基本證券諮詢服務，解決客戶諮詢和投訴等客戶服務；維護公司不同渠道對客展示的文件和說明文案。按公司規定流程為客戶辦理開戶、交易、轉倉等線上及線下業務；

• 對接公司日班和夜班客服，維護客服資料文件，對客服進行必要培訓；

• 按照監管和公司規定，對業務進行風控和合規運營；

• 協助部門主管，總結測試案例並進行產品測試；優化功能和解決測試問題；

• 協助部門主管，完成部門制度和流程建設；

• 協助部門完成業務指標；

職位要求：

• 全日制本科以上學歷，金融或相關學科優先；有2年或以上一線客服服務專員經驗；

• 持有香港證監會第一、二類牌照（證券交易）者優先；

• 持有財富管理師（澳門）、特許金融分析師（CFA）、註冊國際投資分析師（CIIA）、註冊財務策劃師（CFP）、專業財富管理師（CFMP）、財富管理師（澳門）（ARWP Macao）、認可財富管理師（澳門）（CRWP Macao）者優先。

產品專家

職位描述：

• 統籌負責銀行整體金融產品全局，產品機會洞見、短中長期產品規劃藍圖、實施路徑、項目節奏計劃到落地執行；

• 統籌負責制定清晰的產品設計原則與標準，包括產品流程、用戶體驗動綫、產品營銷及產品管理，產品端到端全生命周期閉環管理；

• 統籌負責產品策略規劃與管理，基於整體戰略規劃制定產品策略與運營策略；

• 統籌收口管理各類產品需求，協調與銀行前中後台的職能部門，收集和分析用戶需求，結合戰略方向與產品規劃及策略形成有序需求管理，並制定具有創新性與行業領先的產品或功能方案；

• 產品開發協調，收口與研發部門密切合作，協調產品研發進度，負責解決推進過程中的障礙與挑戰；

• 產品優化與改善，收口產品后評估及持續優化管理，持續收集用戶回饋，提出產品的改善方案及解決問題；

• 團隊領導與激勵，帶領產品團隊，保持團隊的專業度、高執行力，建立昂揚熱情的團隊氛圍，貫徹產品願景得以實現。

職位要求：

• 5年以上的銀行或金融科技領域的產品設計與落地經驗，3年以上帶領產品團隊以上的管理經驗；

• 3年以上2C產品設計與實施經驗，熟悉財富產品領域，包括證券、基金、保險，賬戶，APP端或小程序端，等多樣性、多元化產品類型的落地經驗；

• 3年以上獨立承擔產品設計端到端或全生命週期的實施經驗；

• 具備1年以上支付領域或發銀行卡領域的產品設計經驗優先；

• 具備較好的溝通協調能力，善於處理及把控跨部門或多邊生產關係的組織與協調能力；

• 具備較強的行業分析能力，能夠深度挖掘行業價值鏈，從而產出有效的產品解決方案解決用戶痛點問題；對銀行業務或互聯網金融機構的業務模式，商業模式及產品運作模式具備專家級別的洞察與理解；

• 具備較強的全局分析、思考、創新和抗壓能力，良好的溝通協調組織能力和主觀能動性，良好的結構化思維與表達能力，具備抽象總結總結能力；

• 金融、計算機或相關專業的學士或以上學位；

• 優秀的語言溝通能力，流利的中文表達，熟練書寫的繁體或簡體，額外掌握粵語者優先考慮。

兼職客戶體驗服務專員 

職位描述：

• 負責銀行網點的客戶引導、協助及銀行服務宣傳。

• 確保網點客戶體驗，留意設備狀態及現場情況，確保服務持續順暢；

• 其他銀行安排的工作。

職位要求：

• 掌握流利的粵語、普通話，英語聽說能力，具備良好的溝通能力和形象。

• 妥善處理客戶反饋與問題，尋求解決方案。

• 記錄客戶資訊與溝通內容，及時反饋。

• 有銀行相關經驗者優先。

• 工作時間為銀行營業時間。

支付結算和卡業務運營高級專員

工作職責：

• 負責銀行借記卡/貸記卡相關的日常營運管理，包括申卡、製發卡、重控管理、卡管理和維護、卡交易管理、交易核對和對賬、報表處理等。

• 處理與銀行卡相關的爭議和拒付案件，包括代客發起申請、收集並提交證據材料、追蹤處理進度、拒付資金處理和核對。

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助制定支付結算業務相關流程，完善系統能力建設，持續優化和自動化。負責有關開發需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 5年以上金融機構運營管理、支付清算、卡業務相關工作經驗。熟悉卡組（如銀聯、Visa、Mastercard）規則，熟悉發卡、卡交易管理、拒付退款等後台運作和辦理流程；

• 注重細節、嚴謹負責，有較強的風險意識和合規意識；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 擅長數據統計和分析；

網點綜合服務高級專員

工作職責：

• 負責銀行網點的日常營運，包括但不限於賬戶審核、現金管理、交易管理、匯款、投資理財、支付、重控管理、賬目核對、營運穩定性及客戶體驗、設備狀態監控及異常相應，確保服務持續順暢；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，解答客戶疑問，協調解決網點營運中的突發問題，處理和解決客戶投訴與反饋，聯動業產研優化客戶體驗，提升客戶滿意度；

• 協助制定和持續優化相關營運操作流程，規範客戶服務標準流程和指引；

• 持續優化系統能力，負責有關開發和優化需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 5年以上銀行網點和對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

資金清結算級專員

工作職責：

• 負責企業和個人銀行賬戶資料審查、賬戶開立及階段性賬戶檢查、賬戶變更、銷戶等賬戶全生命週期管理；

• 負責信貸融資業務的客戶准入檢查、信貸系統操作；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，協助客戶辦理業務，洞察客戶需求，並推動落實客戶體驗和產品流程優化；

• 負責AI技術在客KYC場景的落地、AI知識庫運營、數據清洗和標註、AI模型訓練和優化迭代，保障智能營運的準確率和高效性；

• 協助制定營運操作流程與規範，推動營運平台能力建設，完成相關測試驗收；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 2-3年銀行業金融機構運營管理部相關工作經驗，熟悉銀行賬戶管理、貸款業務運行流程，熟悉合規反洗錢相關法律法規要求；

• 善於團隊協調，自驅、樂觀，抗壓性強、勇於創新。具備良好的學習、溝通及推動解決問題的能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 良好的廣東話、普通話及英語表達能力。

營運專家

工作職責：

• 負責企業及個人客戶的準入審核、階段性賬戶檢查、賬戶變更、銷戶等；

• 通過線上與線下方式提供開戶及綜合金融服務支持，結合客戶需求開展精准營銷，助力業務目標的達成；

• 制定業務操作流程及管理制度，持續優化業務規則、標準和流程；

• 主導AI技術在KYC審核場景中的應用落地、AI知識庫運營、數據清洗與標註、AI模型的訓練與優化迭代，並監測及提升日常營運質量，保障智能營運的準確性與高效性；

• 主動挖掘營運流程中其他可AI賦能的場景，跟蹤全球AI技術前沿，提出創新應用思路並推動實施落地；

• 負責營運數據治理與全景視圖的搭建，通過多維度數據分析挖掘業務痛點，輸出可行性強的效能提升方案；

• 完成其他銀行安排的相關工作任務。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學、統計學等相關專業優先；

• 5年以上金融科技領域相關經驗，熟練掌握數據分析工具及機器學習框架，有AI模型應用、數據分析及金融領域AI實施經驗者優先；

• 對數據敏感，具備良好的邏輯思維能力，能從業務場景中提煉模型優化需求，並解決問題；

• 具備強烈的創新意識與解決複雜問題的能力，樂於探索新技術在業務場景中的應用落地；高度關注全球AI技術發展趨勢，具備持續學習的好奇心；

• 善於團隊協調，具備自驅力，工作充滿激情與樂觀精神；抗壓能力強，具備較強的獨立工作能力，能夠在快速變化的業務環境中取得結果。

系統運維工程師

工作職責：

• 負責銀行應用的故障發現、故障應急、演練等技術風險領域的功能研發；

• 負責銀行變更的技術風險，對所有技術風險故障管理負責；

• 參與銀行重大項目和產品的設計過程，對技術風險領域進行評審和分析；

• 負責技術風險平台應用架構設計和系統實施，使系統體系化並具有前瞻性，能快速發現業務風險和及時管控；

• 參與大型項目的系統分析設計及核心模塊研發，協助完成系統Code Review的任務，確保相關代碼的有效性和正確性，並能夠通過Code Review提供相關性能以及安全的建議。

職位要求：

• 5年以上的大規模集群實戰運維經驗，熟悉軟件開發和系統架構，掌握至少一門編程語言，C/C++或者Java優先 ，具有開源項目開發經驗者優先；

• 系統工程能力扎實過硬，深入了解系統（linux）及上下游鏈路服務（網絡/io等），具有很強技術敏感度和故障排查經驗，並能進行技術方案的整合；

• 熟悉服務管理、單元部署、自動擴容等運維系統建設，對成本控制和效能提升有深刻的理解和實踐；

• 具有良好的團隊協作、溝通能力，樂於分享，良好的客戶服務意識；

• 具有大規模集群調度和架構設計經驗優先；

• 具有 hadoop/spark/Flink/storm/elasticsearch/kafka等分布式計算系統及消息隊列系統開發/運維經驗者優先 。

金融科技合規專家

工作職責：

• 負責銀行科技風險相關管理工作，參與業務和系統架構設計，為IT架構升級、應用系統、新產品研發提供相關咨詢建議並提供合規性解決方案；

• 跟蹤和解讀國內外金融科技領域相關的監管政策、規范和標准，推動科技風險管理及科技治理健康、持續、規范發展並發揮相關科技合規影響力；

• 前瞻性考慮、規劃、研究並分析未來可能出現的技術性合規風險及問題，並提出適合滿足銀行未來發展的相關建議。

職位要求：

• 大學本科及以上學歷，信息科技或法律專業背景；

• 五年以上IT架構、IT審計相關經驗，對IT架構及安全管控方面有較好的基礎；

• 熟悉港澳金融業務及金融科技監管要求，以及境外銀行IT架構部署及安全管控實踐，對科技尤其是金融科技監管領域有前瞻性的認知；

• 了解區塊鏈、IOT、人工智能及大數據風控相關領域的前沿技術及科技合規實踐；

• 工作細致，責任心強，能夠積極面對工作過程中遇到的各種壓力及挑戰。

銀行卡業務運營專家

工作職責：

• 協助銀行卡發卡流程的管理，包括申請審核、制卡發放、客戶激活等；

• 參與優化操作標準並確保符合澳門金管局監管要求；

• 策劃營銷活動（如聯名卡推廣、新客戶禮遇），結合大灣區跨境場景設計差異化發卡方案；

• 分析澳門及周邊市場數據，追蹤同業競品動態，提出策略調整建議；

• 分析發卡轉化率、客戶畫像及活躍度，設計A/B測試以提升發卡效率；

• 定期編制營運報告，向管理層彙報關鍵指標及業務洞察；

• 協調技術部門優化發卡系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 5年以上銀行卡業務經驗，熟悉澳門本地發卡生態和主流卡組織的規則；

• 有銀行卡收單業務及大型項目管理經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 精通粵語及普通話，具備優秀的英語書面溝通能力，能高效處理跨境業務相關文件。

市場策劃專員

工作職責：

• 策劃符合年輕用戶偏好的創新營銷活動，從方案設計到落地全程跟進；

• 同時處理多個活動細節，包括規則設置、用戶權益發放及客服對接，確保多任務有序推進；

• 獨立完成線上活動設計與配置，根據數據（如轉化率、用戶畫像）優化活動方案；

• 跟踪活動ROI、用戶參與度等數據，輸出複盤報告幷提出迭代建議；

• 研究年輕群體消費習慣，挖掘互聯網銀行使用場景，提出長期運營策略；

• 熟悉澳門金管局相關監管要求，確保運營活動合規；

• 協調各部門優化系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 2年以上活動運營/市場營銷經驗，有金融科技、電子錢包、支付行業背景優先；

• 有行業運營經驗者，尤其是熟悉電子錢包産品邏輯及合規要求，有爆款活動案列或社交媒體運營經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 流利粵語及普通話，英文書面溝通能力佳（需處理跨境業務文件）；

• 精通粵語俚語諧音梗，能快速結合本地熱點創作傳播文案；

• 熟練運用內地網絡熱詞，撰寫符合不同渠道調性的推廣內容。

網絡安全專員

工作職責：

• 負責澳門銀行安全規範制定、安全評估、安全方案設計、代碼審計、安全測試、漏洞應急響應等工作。具體工作方向包括但不限於Web應用安全、客戶端安全、主機系統安全、網絡安全、攻擊檢測與防禦、紅藍演練等；

• 負責澳門銀行安全攻防新技術研究和業界趨勢跟進。

職位要求：

• 具備5年以上網絡安全工作經驗，大型互聯網、運營商、金融行業背景優先；

• 具備CISSP、CCIE Security等專業資格、有安全工具、平台的開發經驗者優先；

• 在Web應用安全、移動APP安全、主機系統安全、網絡安全、攻擊檢測與防禦至少一方面有較深入的研究和實踐

• 熟悉web應用與業務的漏洞挖掘，滲透測試，代碼審計及安全解決方案；

• 熟悉移動OS的安全機制和移動應用的結構，掌握客戶端常見的安全漏洞以及解決方案；

• 熟悉app的安全測試、漏洞挖掘；或者，熟悉系統和網絡相關安全配置和加固方案，熟悉容器、虛擬化、linux內核等系統底層安全機制等；

• 熟悉APT攻擊、黑灰產攻擊、入侵手法，對攻擊檢測規則/模型有一定研究；

• 熟悉Go、Java、C、Object-C、Python中的一種或多種編程語言；

• 掌握整體安全框架，深入理解網絡安全，熟悉網絡虛擬化技術及網絡虛擬化安全優先；

• 熟悉信息系統安全等級保護相關規範、雲計算技術安全相關應用規範，有雲平台安全、合規改造經驗優先；

• 熟悉密碼法和各類加解密技術，有國密相關研發適配經驗優先。

財務經理

工作職責：

• 負責銀行日常財務管理及各項財務工作，包括但不限於預算規劃管理、財務預測分析、財務報表、財務核算審計等；

• 為銀行重大業務方向策略的製定和執行提供財務支持，按照銀行戰略制定財務規劃，支持其他業務部門的相關工作；

• 監控銀行資金情況並提供專業財務建議，優化資金配置以及流動性風險管理，確保資金投資收益最大化；

• 對接外部審計、監管等機構，配合相關工作維護良好關係。

• 對內準備銀行董事會及控股股東所需的銀行財務管理相關資料

職位要求：

• 大學或以上學歷，財務會計、金融經濟及相關專業，持有ACCA/CPA/CFA/FRM等相關專業資格者優先考慮；

• 10年或以上銀行業財務相關工作經驗，其中包括團隊管理經驗；

• 熟悉澳門財務相關政策法規，對金融經濟、銀行業務發展方向有一定了解；

• 具備良好的中、英文語言能力；

• 具備較強的分析、問題解決能力，出色的對外及跨部門溝通能力；

• 具備團隊精神、為人積極主動、處事認真細心並有責任感、事業心及抗壓能力。

信貸風控專員

工作職責：

• 分析個人業務或小微業務金融數據，開發和維護信貸模型，制定相應的風險管理方案或審批策略；

• 與業務部門密切合作，提供風險評估支持，優化決策過程；

• 監控風險指標，結合行業動向及時識別風險趨勢和潛在問題；

• 完成風險管理分析報告，匯報風險狀況和改進措施。

職位要求：

• 本科及以上學歷，數學、統計學、金融工程、計算機科學或相關專業；

• 3年以上的數據分析或風控經驗，具備金融行業背景者優先；

• 至少熟練一種數據分析相關軟件，如Python、SQL 、SAS等；

• 出色的邏輯思維能力和較强的責任心。

應聘方式：

有意應聘者請將個人履歷電郵至：antbankmo-hr@antbank.mo

BANK OF COMMUNICATIONS 交通銀行(澳門分行)招聘

交通銀行成立於 1908 年，是中國歷史最悠久的銀行之一，現時分別在香港及上海交易所上市，並為香港恒生指數成分股之一。交通銀行澳門分行於 2007 年正式落戶本澳商業中心，依託交通銀行全球網路，致力於為商業及個人客戶提供一系列高效，優質的銀行服務。

櫃 員

崗位要求：

• 大學畢業或以上，主修金融、經濟與貿易等專業

• 細心嚴謹、邏輯思維清晰、對資料敏感度較高

• 主動良好與客戶溝通，具較強人際交往能力

• 具銀行工作經驗優先

• 品行端正，有良好職業素養

崗位職責：

• 負責受理客戶帳戶開立、轉賬、交換票等非現金業務；處理臨櫃客戶的現金存取業務並確保工作無誤

• 負責對相關業務進行反洗錢處理，確保交易符合銀行反洗錢規定

• 及時有效回應客戶要求，確保為客戶提供高效優質的服務

• 完成崗位職責內其他相關工作

零售業務綜合員

崗位要求：

• 大學畢業或以上，主修金融、經濟與工商管理等專業

• 有良好業務數據綜合分析能力、良好服務態度

• 品行端正，有良好職業素養

• 具銀行工作經驗優先

• 已考取澳門當地執業證照及理財專業資格優先

崗位職責：

• 負責處理分行零售業務客戶統計及分析、客戶經理業績數據

• 編制報送分行、總行及監管機構的各類報表

• 支持開展零售業務行銷活動，協助做好零售產品宣傳工作

• 完成崗位職責內其他相關工作

資金清算業務處理崗

崗位要求：

• 大學畢業或以上，主修金融、經濟與貿易等專業

• 細心嚴謹、邏輯思維清晰、對資料敏感度較高

• 良好英語聽寫能力及溝通能力

• 品行端正，有良好職業素養

• 具銀行工作經驗優先

崗位職責：

• 處理同業外匯買賣業務、同業拆放業務、衍生工具、債券業務、匯款、代銷基金產品等資金業務後臺結算及歸檔工作

• 跟進資金交收情況，對資金清算中出現的問題及時處理

• 處理銀行與經紀行的傭金、處理各部門手工發出電文

• 根據業務交易情況檢查每日報表業務數據，及時處理異常交易

• 完成崗位職責內其他相關工作

資金交易員

崗位要求：

• 大學畢業或以上，主修金融、經濟與財務等專業

• 具良好的學習能力、數據分析能力以及溝通表達能力

• 具良好職業操守，認真細緻；責任心強，能承受工作壓力

• 思路清晰，有良好考慮問題和解決問題的能力

• 熟悉貨幣市場、外匯市場基本知識，對金融市場業務感興趣

• 良好的英語、普通話讀寫能力及溝通能力；

• 具銀行工作經驗；持有FRM、CFA、CPA等專業資格者優先

崗位職責：

• 負責金融市場相關業務，包括資金存拆放及頭寸管理、外匯買賣、衍生產品交易、債券發行及投資、債券回購等工作

• 回覆各類交易詢價，實施流動性風險及市場風險操作管理

• 完成崗位職責內其他相關工作

信貸管理綜合員

崗位要求：

• 大學畢業或以上，主修金融、財務與經濟等專業

• 熟悉銀行信貸業務政策、業務流程等專業知識及澳門地區法律、財務知識

• 工作積極、認真，責任心強，團隊意識好，具備良好的抗壓能力, 適應力強

• 具備較好的文字、綜合分析能力，具備較強的風險識別能力和風險意識

崗位職責：

• 負責對信貸業務重點領域和重點客戶開展獨立、平行貸後管理，對經營單位提交的貸後監控報告進行審查並跟蹤分析，完善制度工具並統計匯總

• 負責進行綜合分析、報表提取、數據統計等工作，與行業管理、區域管理等信用風險維度交互風險資訊

• 負責部門檔案押品管理及各類所需授信檔等文書工作

• 完成崗位職責內其他相關工作

應徵方法：

應徵者請將個人履歷、近照及要求待遇郵寄澳門商業大馬路 251A 至 301 號友邦廣場16樓交通銀行澳門分行人力資源及行政管理部收收或電郵至 : recruit@bankcomm.com.mo 。

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近期話題：

UNIVERSITY OF MACAU 澳門大學招聘

行政人員職位：

Administrative Assistant for Space Allocation and Logistics

(參考編號: CMDO/CSS/AA/03/2026)

The Campus Services Section of the Campus Management and Development Office of the University of Macau invites applications for the position of Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP33,840 (index 270 – 360).

>> 立即申請此職位 <<

Application: on or before 19 March 2026

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Senior Library Assistant/Administrative Assistant for the University Library

(參考編號: LIB/LSO/SLA/AA/02/2026)

The University Library (LIB) of the University of Macau invites applications for the position of Senior Library Assistant (equivalent to the rank of Senior Administrative Assistant) / Administrative Assistant at a taxable monthly salary ranging from MOP25,380 to MOP43,240 (index 270 – 460).

>> 立即申請此職位 <<

Application: on or before 12 March 2026

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研究人員職位：

Research Assistant for the Global Affairs Office

(參考編號: GAO/RA/03/2026)

>> 立即申請此職位 <<

Application: on or before 19 March 2026

Research Positions in the Faculty of Health Sciences

(參考編號: FHS/RP/07/2025)

>> 立即申請此職位 <<

Research Positions for the Centre for Macau Studies

(參考編號: CMS/RP/07/2025)

>> 立即申請此職位 <<

Post-doctoral Fellow for the Centre for Innovation and Entrepreneurship of the Institute of Collaborative Innovation

(參考編號: ICI/CIE/PF/06/2025)

>> 立即申請此職位 <<

Research Assistant for the Centre for Innovation and Entrepreneurship of the Institute of Collaborative Innovation

Innovation and Entrepreneurship

(參考編號: ICI/CIE/RA/06/2025)

>> 立即申請此職位 <<

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教學人員職位：

智能傳感與網路通信講座教授/特聘教授/教授
Intelligent Sensing and Network Communication

(參考編號: IOTSC/CDF/ISNC/11/2024)

根據獲聘者的資歷，上述職位之可科稅年薪由澳門元1,250,200（約美元154,350）起。目前澳門的所得稅率最高為12%，符合條件者可獲一定程度減免，實際所得稅率約為5%至7%。除了具競爭力的薪酬外，大學還提供完善的福利，包括醫療保險、公積金、教職員宿舍/房屋津貼及其他津貼。詳情可瀏覽  https://career.admo.um.edu.mo/learn-more/。

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智能傳感與網路通信副教授/助理教授
Intelligent Sensing and Network Communication

(參考編號: IOTSC/AAP/ISNC/11/2024)

根據獲聘者的資歷，上述副教授職位之可科稅年薪由澳門元1,052,800（約美元129,980）起，助理教授職位之可科稅年薪由澳門元855,400（約美元105,600）起。目前澳門的所得稅率最高為12%，符合條件者可獲一定程度減免，實際所得稅率約為5%至7%。除了具競爭力的薪酬外，大學還提供完善的福利，包括醫療保險、公積金、教職員宿舍/房屋津貼及其他津貼。詳情可瀏覽  https://career.admo.um.edu.mo/learn-more/。

>> 立即申請此職位 <<

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