$10k - 20k, $20k - 30k, $30k - 40k, Admin 行政, Government 政府及公共事業機構, M06CJ

CTM 澳門電訊招聘

 

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至:hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊有限公司誠聘以下職位:

Companhia de Telecomunicações de Macau invites application to the posts of:

Customer Service Executive, Customer Service Provision (Ref. 413)

Job Description:

  • To handle work assignment for both installation & maintenance services

  • To manage installation & maintenance appointment with external & internal customer

  • To manage SLA and field resources

  • To coordinate special event and compile service information for order delivery

  • To provide analysis report to management on regular basis

Requirement:

  • Secondary education or above

  • Fluency in spoken/written Chinese and English

  • Knowledge of Putonghua will be advantageous

  • Good PC knowledge in MS office

  • Good communication and organizing skill

  • A good team player with strong ability to meet assignment and project deadline

Manager, Treasury (Ref. 203)

Job Description:

  • Directly report to Head of Treasury, to assist and support in the overall management and operation of the team

  • To improve the efficiency of daily operation through streamline and automation of process

  • To optimize cash flow and maximize returns through planning, forecast and interface with banks or financial institutes

  • To take care of various kinds of report for submission to group and company management

  • To handle compliance control and participate in ad hoc projects

  • To conduct regular review of insurance policy for catering the needs of company and business development

Requirements:

  • Degree holder in Finance / Accounting or related discipline

  • Fluency in spoken /written English & Chinese

  • Fluency in spoken Putonghua is an advantage

  • 3 years of working experience or more in audit firm or banking industry.

  • Experience in design and implementation of process / workflow automation

  • Holder of CPA is a definite advantage

  • Good leadership & team management skill

  • Good interpersonal skill and strong ability to deal with all level of staff

Assistant Project Manager, Business Solution Project Delivery (Ref. 125)

Job Description:

  • Provide pre-sales technical support to products related to voice, surveillance, security and structure cabling

  • Select potential products and appropriate vendor for business development

  • Handle project and risk management

Requirements:

  • Degree holder in Telecommunication or Computer Science or equivalent

  • Fluent in spoken/written Chinese and English

  • Good knowledge on generic voice, surveillance, security and structure cabling products and features

  • Good communication, interpersonal and analytical skills

  • Willing to work hard and be able to work under pressure

信差 (Ref. 356)

工作範圍:

  • 負責送遞公司日常往來文件

職位要求:

  • 初中三程度或以上

  • 能操及書寫中文, 懂英文更佳

  • 具相關經驗優先考慮

  • 與其他組員輪流在週末提供送遞服務

  • 持輕型汽車及重型電單車駕駛執照

Senior Clerk, Purchasing (Ref. 274)

Job Description:

  • Provides purchase support to internal customers including sourcing, analysis and negotiation

  • Prepares purchase detail to management for approval process

  • Provides supplier management support to meet business changing needs

  • Prepares the procurement reports and follow up on analysis progress

Requirements:

  • Degree holder in Business Administration or related discipline

  • Fluency in spoken/written English and Chinese

  • Fluency in Putonghua will be advantageous

  • 1 year experience in purchasing or related market sector will be advantageous

  • Good communication, analytical and interpersonal skills

  • Self-initiative and able to work independently

Assistant Project Manager, Access Network (Ref. 589)

Job Description:

  • To assist team manager to manage projects related to radio network planning & development

  • To select potential products for business and network development

  • To provide technical support to products related to mobile system and application

  • To assist radio planning & QA team to coordinate and work with internal teams for radio network development & deployment

  • To manage vendors to meet project requirement and on time delivery

  • To manage project portfolio, progress and risk management

Requirements:

  • Degree holder in technical & engineering discipline

  • Fluency in spoken/written English & Chinese

  • Fluency in spoken Putonghua is an advantage

  • Knowledge or experience in managing technical or business projects

  • Knowledge of programing and interest to work in data analysis will be an advantage

  • Good interpersonal skill and willing to carry out outdoor works / activities

E-Commerce Specialist, Digital Media (Ref. 442)

Job Description:

  • To manage and edit the content in the multi-media channels of the company

  • To create theme for the content; to initiate promotional plan and activities associated with content

  • To initiate topics and agenda in the content to be aligned with the up-to-date social talks and news

  • To explore potential customers to develop business collaboration and opportunities for the company

  • To perform data analysis and relevant reports

  • To follow up enquiries and projects

Requirements:

  • Degree holder in e-Commerce / Marketing/ Information Technology

  • Fluency in spoken/written English and Chinese

  • Proficiency in Putonghua is an advantage

  • One year or above relevant working experience in managing content on website

  • Familiar with e-Commerce business operation is an advantage

  • High sensitivity of up-to-date marketing trends and social media

  • Innovative, creative with good communication skill

Account Manager, Sales (Ref No: 248)

Job Description:

  • To lead and provide guidance to Senior Sales Executive in daily sales activities

  • To sell and promote all products and services to corporate/business customers

  • To achieve sales targets, provide value-added solutions to meet customer needs

  • To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction

  • Maximizing business opportunities from either existing or new accounts and securing customers from competitors

Requirements:

  • Degree holder in Business Administration or equivalent

  • Fluency in spoken/written English and Chinese

  • Fluency in Putonghua will be advantageous

  • 3 years or above experience at supervisory position in sales area

  • Technical knowledge in telecom service will be advantageous

  • Able to develop own customer base

  • Result-oriented with strong communication skills

  • Highly independent, self-motivated and enthusiastic

  • Holder of valid light vehicle driving license

Senior Clerk, Planning & Development (Ref No: 314)

Job Description:

  • To assist in establishing partnership with external business parties

  • To conduct business analysis for identifying market needs and potential business

  • To monitor and analyze performance and procedures of existing products & services

  • To work closely between internal department and external partners for implementation of new products and service enhancement

  • To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services

Requirements:

  • Degree holder in Marketing / Business / MIS or equivalent

  • Fluency in spoken / written English and Chinese

  • Creative, pro-active with good organizing skill

  • Project Management or date analysis experience is preferable

  • Strong sensitivity to telecommunication trends and changes

Senior Clerk, Product Management (Ref No: 566)

Job Description:

  • To manage the performance, effectiveness and life cycle of company products via comprehensive and in-depth analysis

  • To interpret data, information & analysis that support business growth & development

  • To handle daily operation & regular reports

  • To handle & take care operation issues

Requirements:

  • Degree holder in Business or Management

  • Fluency in spoken/written English and Chinese, fluency in Putonghua is an advantage.

  • 1 to 2 years of experience in commercial sector

  • Pro-active with good communication skill

  • Good analytical thinking and organizing skills

  • Knowledge / concept of inventory management is an advantage

  • Awareness of CTM products & services is an advantage

IT Specialist, Information Communication Technology Operations (Ref No: 464)

Job Description:

  • To support and maintain core business applications, regular & ad hoc activities in IT Operations Centre

  • To monitor all systems and application services are performing in a steady manner

  • To perform regular UAT, system deployment, backup & restoration job processes

  • To provide analytical studies and resolution for application issues

  • To work and communicate with higher tier support staff for incident and problem solution

  • Report to Duty Head on daily operation

Requirements:

  • Degree holder in Computer Science, Information System or equivalent

  • Fluency in spoken / written English and Chinese

  • To work on 24 hour shift basis

  • Knowledge in business analysis and system development

  • Knowledge in programming language such as Java, C, Unix Shell Script, PLSQL/SQL , database in Oracle and/or MS SQL server

  • One year working experience in system and application support/development environment is an advantage

  • Skill in writing technical documents and specifications is an advantage

Senior IT Specialist, Enterprise Security (Ref No: 165)

Job Description:

  • Assist in development of information security policy and procedures

  • Develop information and network systems security solutions

  • Perform security risk analysis on required products and services

  • Perform system and network security appraisals

  • Perform security incident response, investigation and compliance review

  • Perform administration on security devices

  • To manage of user accounts and access rights

  • Assist in change control management

  • Assist in management of disaster recovery plan in order to achieve ISO27001

Requirements:

  • Degree in Computer Science, Information Security or equivalent

  • Fluency in spoken/written Chinese and English

  • Two years experience in administration of IT infrastructure or in information security

  • Experience in administration of security products like Firewall, IPS, SIEM, vulnerability assessment tool

  • Knowledge in programming languages such as Python or JSON

  • Holder of CISSP/CISA security certificates will be advantageous

  • Good communication and analytical skills

Technician, Data Network Development (Ref No: 585)

Job Description:

  • Assisting in the design and development of IP network architectures and solutions

  • Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

  • Assisting in the planning and execution of IP network infrastructure upgrades and expansions

  • Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

  • Assisting in troubleshooting network issues and conducting root cause analysis

  • Analyzing network performance monitoring and optimization activities

  • Assisting in documenting network configurations, processes, and procedures

  • Keeping abreast with industry standards, emerging technologies and best practices of IP networking

  • Executing new IP network equipment acceptance and validation

Requirement:

  • Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

  • Fluency in spoken / written English & Chinese

  • General knowledge of IP networking principles, protocols, and technologies

  • Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

  • Basic knowledge of TCP/IP and IP addressing

  • Good communication and good team spirit to collaborate effectively with cross-functional teams

  • Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

  • Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

  • Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

  • Assisting in the implementation of mobile network and fixed network service strategies

  • Supporting in service integration and delivery

  • Monitoring and analyzing service performance metrics, identifying areas for improvement

  • Assisting in the documentation and reporting of service development activities

  • Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

  • Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

  • Fluency in spoken / written English & Chinese

  • General understanding of IP network technology and routing protocols (OSPF, BGP)

  • Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

  • Basic project management skills to support service development

  • General knowledge with mobile network technologies is a definite advantage

  • Good ability to adapt to new technology in fast speed

  • Good communication and team spirit

  • Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

  • To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

  • To ensure all the maintenance works are carried out in accordance to the defined procedures

  • To coordinate the maintenance related matters with customer's representatives

  • To provide efficient response to the enquires from both internal and external customers regarding system status

  • To perform timely update of system maintenance processes

  • To carry out ad hoc installation works

Requirements:

  • Degree holder in Electronics / Communications / IT or related engineering disciplines

  • Fluency in both spoken/written English & Chinese

  • Mandatory to work on shift basis

  • Able to work at height

  • Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

  • 1 to 2 years of experience in providing helpdesk services is a definite advantage

  • Good customer service concept and communication skill

  • To provide non-office hour support and emergency call-out when necessary

Technician, Network Operations (Radio Network O&M) (Ref No: 493)

Job Description:

  • To manage the Radio Access Network (RAN) operation and site administration

  • To prepare data information for new site implementation

  • To manage RAN inventory

  • To provide support services for network incident issues

  • To support special event operation and provide monitoring services during the event

  • To provide emergency call-out and non-office hour support

Requirement:

  • Degree holder in Telecommunications or equivalent

  • Fluency in spoken/written English & Chinese

  • Fluency in Putonghua will be advantageous

  • Holder of light vehicle driving license

  • 2 year working experience in handling radio network optimization

客戶服務主任,零售及中小企銷售發展 (Ref. 10)

工作範圍:

  • 於銷售店內為客戶提供服務及推廣公司產品

  • 收集客戶意見及把客戶諮詢轉為推廣機會

  • 提出建議以改進銷售店運作及業務

  • 支援店內行政工作

職位要求:

  • 中學程度或以上

  • 能操及書寫流利中英文

  • 有客戶服務經驗為佳

  • 良好人際關係及溝通技巧

  • 具基本電腦知識

  • 具電子及資訊產品潮流觸覺

客戶服務主任,聯繫中心運作及管理 (Ref. 282)

工作範圍:

  • 於以專業態度接聽客戶來電及解問查詢,提供高效率的服務

  • 準確瞭解客戶需求並給予適當的解答及指引

  • 運用系統快速查詢相關訊息及資料,為客戶提供所需的產品及服務

  • 以專業及適當態度處理客戶投訴

  • 透過熱線電話推銷公司的產品及服務

職位要求:

  • 中學畢業, 大專或以上學歷為佳

  • 能操流利廣東話及普通話

  • 能以英語與客戶對答優先考慮

  • 勤懇, 有禮, 良好溝通及表達能力

  • 懂電腦文書處理及中文輸入法

  • 具備良好中文書寫能力

  • 輪班工作

  • 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

  • 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任,客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍:

  • 為客戶提供光纖到戶服務包括安裝,維修及保養工作

  • 為客戶提供高速寬頻,固網電話及專線之安裝及維修服務

職位要求:

  • 中學程度或以上

  • 能操流利廣東話,略懂英語及普通話更佳

  • 具2年或以上為客戶提供光纖及寬頻接駁,安裝及維修服務經驗

  • 良好電腦安裝及維修經驗,熟識路由器設定及電腦軟件

  • 具基本工業安全知識

  • 良好客戶服務態度

  • 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.