申請方式
對職位有意者請將個人履歷並註明申請職位電郵至:hr@ctm.com.mo
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊有限公司誠聘以下職位:
Companhia de Telecomunicações de Macau invites application to the posts of:
Customer Service Executive, Customer Service Provision (Ref. 413)
Job Description:
To handle work assignment for both installation & maintenance services
To manage installation & maintenance appointment with external & internal customer
To manage SLA and field resources
To coordinate special event and compile service information for order delivery
To provide analysis report to management on regular basis
Requirement:
Secondary education or above
Fluency in spoken/written Chinese and English
Knowledge of Putonghua will be advantageous
Good PC knowledge in MS office
Good communication and organizing skill
A good team player with strong ability to meet assignment and project deadline
Manager, Treasury (Ref. 203)
Job Description:
Directly report to Head of Treasury, to assist and support in the overall management and operation of the team
To improve the efficiency of daily operation through streamline and automation of process
To optimize cash flow and maximize returns through planning, forecast and interface with banks or financial institutes
To take care of various kinds of report for submission to group and company management
To handle compliance control and participate in ad hoc projects
To conduct regular review of insurance policy for catering the needs of company and business development
Requirements:
Degree holder in Finance / Accounting or related discipline
Fluency in spoken /written English & Chinese
Fluency in spoken Putonghua is an advantage
3 years of working experience or more in audit firm or banking industry.
Experience in design and implementation of process / workflow automation
Holder of CPA is a definite advantage
Good leadership & team management skill
Good interpersonal skill and strong ability to deal with all level of staff
Assistant Project Manager, Business Solution Project Delivery (Ref. 125)
Job Description:
Provide pre-sales technical support to products related to voice, surveillance, security and structure cabling
Select potential products and appropriate vendor for business development
Handle project and risk management
Requirements:
Degree holder in Telecommunication or Computer Science or equivalent
Fluent in spoken/written Chinese and English
Good knowledge on generic voice, surveillance, security and structure cabling products and features
Good communication, interpersonal and analytical skills
Willing to work hard and be able to work under pressure
信差 (Ref. 356)
工作範圍:
負責送遞公司日常往來文件
職位要求:
初中三程度或以上
能操及書寫中文, 懂英文更佳
具相關經驗優先考慮
與其他組員輪流在週末提供送遞服務
持輕型汽車及重型電單車駕駛執照
Senior Clerk, Purchasing (Ref. 274)
Job Description:
Provides purchase support to internal customers including sourcing, analysis and negotiation
Prepares purchase detail to management for approval process
Provides supplier management support to meet business changing needs
Prepares the procurement reports and follow up on analysis progress
Requirements:
Degree holder in Business Administration or related discipline
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
1 year experience in purchasing or related market sector will be advantageous
Good communication, analytical and interpersonal skills
Self-initiative and able to work independently
Assistant Project Manager, Access Network (Ref. 589)
Job Description:
To assist team manager to manage projects related to radio network planning & development
To select potential products for business and network development
To provide technical support to products related to mobile system and application
To assist radio planning & QA team to coordinate and work with internal teams for radio network development & deployment
To manage vendors to meet project requirement and on time delivery
To manage project portfolio, progress and risk management
Requirements:
Degree holder in technical & engineering discipline
Fluency in spoken/written English & Chinese
Fluency in spoken Putonghua is an advantage
Knowledge or experience in managing technical or business projects
Knowledge of programing and interest to work in data analysis will be an advantage
Good interpersonal skill and willing to carry out outdoor works / activities
E-Commerce Specialist, Digital Media (Ref. 442)
Job Description:
To manage and edit the content in the multi-media channels of the company
To create theme for the content; to initiate promotional plan and activities associated with content
To initiate topics and agenda in the content to be aligned with the up-to-date social talks and news
To explore potential customers to develop business collaboration and opportunities for the company
To perform data analysis and relevant reports
To follow up enquiries and projects
Requirements:
Degree holder in e-Commerce / Marketing/ Information Technology
Fluency in spoken/written English and Chinese
Proficiency in Putonghua is an advantage
One year or above relevant working experience in managing content on website
Familiar with e-Commerce business operation is an advantage
High sensitivity of up-to-date marketing trends and social media
Innovative, creative with good communication skill
Account Manager, Sales (Ref No: 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Senior Clerk, Planning & Development (Ref No: 314)
Job Description:
To assist in establishing partnership with external business parties
To conduct business analysis for identifying market needs and potential business
To monitor and analyze performance and procedures of existing products & services
To work closely between internal department and external partners for implementation of new products and service enhancement
To coordinate with related marketing parties for establishing appropriate communication channels for delivering new and enhanced services
Requirements:
Degree holder in Marketing / Business / MIS or equivalent
Fluency in spoken / written English and Chinese
Creative, pro-active with good organizing skill
Project Management or date analysis experience is preferable
Strong sensitivity to telecommunication trends and changes
Senior Clerk, Product Management (Ref No: 566)
Job Description:
To manage the performance, effectiveness and life cycle of company products via comprehensive and in-depth analysis
To interpret data, information & analysis that support business growth & development
To handle daily operation & regular reports
To handle & take care operation issues
Requirements:
Degree holder in Business or Management
Fluency in spoken/written English and Chinese, fluency in Putonghua is an advantage.
1 to 2 years of experience in commercial sector
Pro-active with good communication skill
Good analytical thinking and organizing skills
Knowledge / concept of inventory management is an advantage
Awareness of CTM products & services is an advantage
IT Specialist, Information Communication Technology Operations (Ref No: 464)
Job Description:
To support and maintain core business applications, regular & ad hoc activities in IT Operations Centre
To monitor all systems and application services are performing in a steady manner
To perform regular UAT, system deployment, backup & restoration job processes
To provide analytical studies and resolution for application issues
To work and communicate with higher tier support staff for incident and problem solution
Report to Duty Head on daily operation
Requirements:
Degree holder in Computer Science, Information System or equivalent
Fluency in spoken / written English and Chinese
To work on 24 hour shift basis
Knowledge in business analysis and system development
Knowledge in programming language such as Java, C, Unix Shell Script, PLSQL/SQL , database in Oracle and/or MS SQL server
One year working experience in system and application support/development environment is an advantage
Skill in writing technical documents and specifications is an advantage
Senior IT Specialist, Enterprise Security (Ref No: 165)
Job Description:
Assist in development of information security policy and procedures
Develop information and network systems security solutions
Perform security risk analysis on required products and services
Perform system and network security appraisals
Perform security incident response, investigation and compliance review
Perform administration on security devices
To manage of user accounts and access rights
Assist in change control management
Assist in management of disaster recovery plan in order to achieve ISO27001
Requirements:
Degree in Computer Science, Information Security or equivalent
Fluency in spoken/written Chinese and English
Two years experience in administration of IT infrastructure or in information security
Experience in administration of security products like Firewall, IPS, SIEM, vulnerability assessment tool
Knowledge in programming languages such as Python or JSON
Holder of CISSP/CISA security certificates will be advantageous
Good communication and analytical skills
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
Technician, Network Operations (Radio Network O&M) (Ref No: 493)
Job Description:
To manage the Radio Access Network (RAN) operation and site administration
To prepare data information for new site implementation
To manage RAN inventory
To provide support services for network incident issues
To support special event operation and provide monitoring services during the event
To provide emergency call-out and non-office hour support
Requirement:
Degree holder in Telecommunications or equivalent
Fluency in spoken/written English & Chinese
Fluency in Putonghua will be advantageous
Holder of light vehicle driving license
2 year working experience in handling radio network optimization
客戶服務主任,零售及中小企銷售發展 (Ref. 10)
工作範圍:
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求:
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任,聯繫中心運作及管理 (Ref. 282)
工作範圍:
於以專業態度接聽客戶來電及解問查詢,提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料,為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求:
中學畢業, 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇, 有禮, 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任,客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍:
為客戶提供光纖到戶服務包括安裝,維修及保養工作
為客戶提供高速寬頻,固網電話及專線之安裝及維修服務
職位要求:
中學程度或以上
能操流利廣東話,略懂英語及普通話更佳
具2年或以上為客戶提供光纖及寬頻接駁,安裝及維修服務經驗
良好電腦安裝及維修經驗,熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.