GUCCI 古馳澳門有限公司招聘

1. Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

• Accomplish the daily assigned duties and achieve the sales objective

• Provide professional customer services and interacts with customer to build strong customer relationships

• Increase the customer database by capturing as much customers’ information as possible

• Communicate well with customers and colleagues at all levels

• Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition

• Perform daily stock count accurately and efficiently

• Ensure that Store is clean and tidy in all aspects

• Perform other duties as assigned

Qualifications

• Secondary school graduate or above in any discipline

• Minimum 2 years relevant sales & customer services experience in fashion retail

• Pleasant, outgoing, and eager to interact with different levels of customers

• Good command of spoken Cantonese, Mandarin, and English

• Macau ID holder is a Must

• Candidates with more experience may be considered as Senior Client Advisor

Interested parties please send detailed resume and expected salary to Human Resources Department email:  career@mo.gucci.com.

DFA Macau Limited 澳門招聘

Make-up Artist 化妝師

• 主動接待到店顧客，根據需求提供專業的美妝咨詢及產品推薦

• 維護門店日常陳列與庫存管理，確保產品展示美觀、庫存準確

• 參與門店促銷活動策劃與執行，完成月度銷售目標

Beauty Advisor 美容顧問

• 積極主動，能提供專業的客戶服務並為客人講解產品知識

• 針對顧客的皮膚狀況及需求提供分析及建議護理方法

• 維持專櫃形象，確保產品陳列整潔有序

• 實現銷售目標

Sales Associate 店務員

• 提供專業的客戶服務並為客人選擇合適的產品

• 銷售及推廣品牌產品

• 負責商品陳列、貨品存管及收銀等工作

• 保持店舖範圍的整潔

Warehouse Assistant 倉務員

• 負責日常倉務運作及整理

• 處理貨物庫存，包括搬運、分類、點算及記錄

• 核對倉存數量，協助店舖出入理貨工作

• 懂英語及電腦操作

Staff Benefits:

• 勤工獎金

• 年終花紅

• 公積金

• 進修津貼

• 在職培訓

• 完善醫療福利

• 員工購物優惠

• 每月8天休假

• 最多12天有薪年假

Application:

Interested parties, please send resume with expected salary to: careersatmacau@yahoo.com.hk

美洲城（澳門）戶外用品一人有限公司招聘

美洲城（澳門）戶外用品一人有限公司，是一家專注於代理國際優質戶外品牌的年輕化企業。2023年紮根澳門，並成為TheNorthFace轉銷商。

我們以港澳市場為核心，精準聚焦都市人群對戶外生活的嚮往與需求，致力於通過「新零售」模式打破傳統消費場景的邊界，打造線上線下深度融合的戶外用品生態圈。

公司團隊由一群熱愛登山、露營、騎行等戶外運動的青年組成，憑藉對行業趨勢的敏銳洞察和對使用者需求的深刻理解，精選兼具功能性、設計感與可持續理念的戶外品牌，為港澳消費者提供從專業装備到輕量化出行的一站式解決方案。

全職員工薪酬福利：

• 基本傭金

• 全勤獎金

• 崗位激勵傭金

• 銷售傭金

• 生日福利

• 月假7天

• 有薪年假10-15天

• 專業在職培訓

• 年終分紅（因銷售而定）

• 定期發放節日禮品

• 員工購物折扣優惠

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資深店務員

崗位職責：

• 負責店鋪日常運作，包括銷售、店鋪清潔及整理貨品等

資歷要求：

• 初中以上學歷，會流利廣東話，持澳門身份證

• 經驗不限，有戶外服裝零售經驗優先考慮

• 勤奮刻苦、熱誠及主動積極，有責任心，對服裝零售行業充滿熱情

實習店務員

崗位職責：

• 協助店鋪日常運作，包括銷售、店鋪清潔及整理貨品等

資歷要求：

• 初中以上學歷，會流利廣東話，持澳門身份證

• 經驗不限，良好的個人形象，符合品牌要求

• 勤奮刻苦、熱誠及主動積極，有責任心，對服裝零售行業充滿熱情

申請方式：

求職者請將簡歷電郵到 xll@minlor.com，電郵請註明 “應徵職位－由 jobscall.me 提供”。

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Stewarding Supervisor 管事主任 (5 days work per week每週5天工作)

Responsibilities:

• Manage the stewarding team and keep all kitchen tools and equipment clean and well-maintained according to hotel hygiene standards.

• Supervise and guide staff, assign tasks efficiently, and ensure smooth and effective cleaning and support operations.

• Regularly check inventory of tableware, glassware, and kitchen equipment, replenish supplies as needed, and control breakage or loss.

• Coordinate with the kitchen, restaurant, and other departments to ensure timely supply of clean tableware to meet operational needs.

• Develop and implement cleaning schedules and hygiene standards to comply with food safety regulations.

• Train and assess new staff to improve team skills and service awareness.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years in industry experience, minimum 1 years as Steward

• Positive work attitude, proactive, team player, and responsible

• Good hygiene habits and a passion for cooking

• Good communication skills, fluent Cantonese/Mandarin, and basic English

• Shift work required

• Macau residents only

職責：

• 管理管事部日常運作，確保餐具、廚具和設備清潔、消毒及保養符合衛生標準。

• 指導員工工作流程，分配任務，確保清潔和後勤工作高效完成。

• 定期檢查庫存，補充餐具和設備，並控制損耗。

• 與廚房、餐廳等部門溝通，確保餐具供應及時，滿足需求。

• 制定並執行清潔計劃和衛生標準，符合食品安全法規。

• 培訓新員工並進行考核，提升團隊技能和服務意識。

要求：

• 中專或酒店或相關领域

• 具有2年工作經驗，至少要有1年的管事工作經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Concierge Supervisor 禮賓主管 (5 days work per week)

Responsibilities:

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent oral and written skills in English & Chinese

• Excellent interpersonal & communication skills

• Good presentation, influencing skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Public Area Supervisor 公眾區域主管 (5 days work per week)

Responsibilities: 

• Patrol public areas to ensure cleanliness meets hotel standards, while maintaining guest satisfaction and compliance with hotel policies

• Rotate through housekeeping duties, focusing on cleaning and maintaining carpets, upholstery, and hard floors

• Perform periodic deep cleaning of assigned restaurants, offices, and public areas—including carpets, chandeliers, ceilings, AC grills, and hard-to-reach fixtures—alongside daily cleaning duties

• To ensure cleaning equipment is in order and stored appropriately

Requirements:

• At least 2 years relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Familiarity Housekeeping chemicals and cleaning SOP

• Good communication and interpersonal skills, and a customer-oriented approach

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

VIP Club Agent 行政樓層接待員 (5 days work per week)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• F&B operation experience is an advantage

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Dim Sum Cook 點心師傅 (每週5天工作) 

職責:

• 準備食材

• 製作點心；確保每道點心的品質和口感達到高標準

• 掌握並維護廚房的衛生和安全標準，確保工作環境整潔、安全

• 不斷改良和創新點心菜單

• 協助廚房其他工作人員，確保整個廚房運作順暢

要求:

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話

• 需輪班工作

• 澳門居民優先

申請詳請：

如有意申請以上職位，閣下可：

• 將履歷電郵至：Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

• 於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。 

Bartender 調酒員 (5 working days per week)

Responsibilities:

• Introduce beverages to guests and make recommendations

• Assist with daily restaurant operations and provide efficient table service for guests.

• Keep bar equipment in good and clean condition.

• Possess knowledge and skills in preparing alcoholic and non-alcoholic beverages.

• Required to work on shifts.

Requirements:

• Minimum of 2 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Good communication skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Guest Relation Officer 資深/賓客關係主任 (5 days work per week)

Responsibilities:

• Welcome and assist guests upon arrival.

• Ensure guest concerns are handled professionally and efficiently.

• Support Front Desk operations during critical guest flow time.

• Guide guests through their stay for a smooth experience.

• Follow up on loyalty/VIP guest issues with relevant teams.

Requirements:

• Diploma or Degree preferably in hospitality or related field.

• PMS and Office software knowledge.

• Excellent oral and written skills in English & Chinese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Western Commis 西廚廚師助理 (5 days work per week)

Responsibilities:

• Assist the chef in keeping the kitchen running smoothly and ensuring timely service.

• Participates in making food requisitions.

• Works in all areas of food preparation as and when directed.

• Assists the kitchen chef in planning and organizing the section assigned to.

Requirements:

• High school

• Perfect knowledge of HACCP guidelines

• Communication skills for all levels of talent/guests, confident

• Confidently able to resolve problems

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant Reception Manager 接待處助理經理 (5 days work per week)

Responsibilities:

• In charge of daily front desk operations for arrivals and departures including for room assignment for groups

• Training, coaching new staff and leading the reception team to achieve KPIs and ensuring service and procedures are meet with standards

• Setting performance standards, monitoring staff adherence to policies, and conducting probation and annual performance reviews

• Handling internal and external emails for guest enquiries and issues

• Coordinate with other department for group arrivals and monitor room status

• Prepare departmental and monthly reports

Requirements:

• Minimum 1 Years’ experience in 5 star Luxury Hospitality required

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 領班 (每週5天工作) 

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程

• 做好准备、服务和理解菜单的内容

• 全力解決客人的投訴，並負責將所有投訴進行記錄和跟進解決

• 遵守酒店政策、程序和服務標準

要求：

• 具1年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Western Demi Chef西廚領班 (每週5天工作)

職責：

• 根據酒店和品牌定義的烹飪方法和加工方式生產並呈現菜餚

• 確保食物出品的高標準，並在正確的溫度下完美呈現

• 依照飯店規條，可能需要收貨、檢查和儲存貨物

• 始終遵守HACCP的要求，確保工作場所保持清潔和食品安全 

要求：

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Assistant Housekeeper 客房部副主管 (5 days work per week)

Job Responsibilities:

• To assist the Executive Housekeeper led the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives

• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs

• Inspect all responsible areas daily and take corrective measures in order to meet brand standards in terms of cleanliness, maintenance and supply

• Coordinate Housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner

• Cleanliness and presence of guestrooms and public area

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Room Attendant 房務員 (每週 5 天工作)

職責：

• 負責客房、浴室和相關區域的產品能符合飯店的清潔和規定標準及為客人提供高品質服務

• 服從主管的指示，先整理緊急的房間

• 依標準每天整理客房，及時補充消費物品及易耗品

要求：

• 酒店或相關領域的證書或文憑

• 一年以上在客房的服務經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Public Area Attendant 公眾區域清潔員 (每週 5 天工作)

職責：

• 做好客房部基礎工作運轉，依照飯店的標準清洗地毯、硬地面和家具

• 小心使用機器，及時清潔機器

• 及時清潔責任區域並隨時保持其整潔

• 在日常工作中參加清洗餐廳、辦公室、公共區域地毯的工作，同時打掃吊燈、天花板，空調架或其他死角的衛生

要求：

• 從事過相關領域，有類似工作經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Beauty Therapist 美容師 (每週 5 天工作)

職責：

• 掌握 SPA 和設施所有方面的知識，以確保客人獲得準確信息，及以完整細節回應客人的詢問

• 完成所有的按摩、身體治療和美容服務，如同認證或培訓時所接受的服務品質

• 協助會員和客人使用桑拿、蒸氣、體驗淋浴等

• 任何時候保持清潔和整潔的工作環境，確保對身體治療的設備和個人設備處於安全正常運作狀態

• 在治療室保持適當的專業物品、毛巾和其他用品的供應

要求：

• 具備相關領域文憑或學歷

• 從事過相關領域，有類似工作經驗

• 良好的中文和英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Stewarding Attendant 管事員 (每週 5 天工作)

職責：

• 務必遵守 HACCP 的規定，確保工作場所保持乾淨整潔和消耗品安全

• 確保遵守所使用設備的使用說明和安全指南

• 檢查並保持垃圾房（乾濕）衛生標準

• 直接報告管事主管

• 了解部門所有化學物品及用途

要求：

• 良好的中文溝通能力和簡單的英文溝通能力

• 具備工作熱情

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sr./Guest Service Agent 前堂接待員 (5 days work per week)

Job Responsibilities:

• Manage the check-in and check-out process

• Provide front of the house guest services to guests

• Attend to all arriving and departing guests

• Maintain and update guests’ profiles accurately

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction

Requirements:

• Diploma or above in hospitality management

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sales 銷售員 (5 days work per week)

Job Responsibilities:

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Provides direction on, and conducts market research and analysis

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Requirements:

• Diploma or above in hospitality management

• Minimum of 2 years Sales management experience

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Chopper Cook 中餐砧板廚師 (每週 5 天工作)

職責：

• 負責中廚出品的日常切配工作

• 控制食材成本及減少消耗量

• 協助烹調食物並保持高標準的廚房衛生

• 提供優質餐飲與服務予客戶，保持食物水準

• 協助廚房一切目標、程序符合公司標準

要求：

• 具 1 年或以上相關砧板經驗，酒店餐廳廚房經驗優先考慮

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Food & Beverage Server 餐飲服務員 (每週 5 天工作)

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程。

• 做好准备、服务和理解菜单的内容。

• 遵守酒店政策、程序和服務標準

要求：

• 具 1 年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sales Executive 銷售主任 (5 days work per week)

Responsibilities:

• With Sales Manager plan sales strategy and implement tactics to achieve budget.

• Establish new business and maintain existing business accounts through the preparation and execution of action plans.

• Entertain prospects and existing key accounts with the view to sustain business and generate further sales.

• Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.

• Achieve monthly budget goals and new business targets.

Requirements:

• Minimum of 2 years Sales management experience

• A strong understanding of overall hotel business

• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

• Strong oral and written communication skills in English & Chinese

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Relation Supervisor 賓客關係主管 (5 days work per week)

Responsibilities:

• Most of the times station at the lobby to greet guests

• To assign and instruct Guest Service Officer, Operators and Bell Attendants in details of work

• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.

• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution

• To stay up-to-date on Macau's happenings and provide guests with timely, helpful, and friendly responses

• Closely supervises operations and suggests ways to improve service

Requirements:

• High school diploma

• At least 1 year relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Floor Supervisor 樓層督導員 (5 days work per week)

Responsibilities:

• Assign daily work schedules to ensure efficient use of time and resources

• Supervise Room Attendants and inspect rooms and service areas to ensure they meet the hotel's cleanliness and maintenance standards.

• Maintain clean guestrooms and ensure guests are satisfied by following the hotel’s standards

• Prepare daily work sheet for room Attendants

• Maintain accurate records and storage of lost and found items

Requirements:

• College degree or above

• Least 2 years relevant experience in the hotel industry, preferably with a strong background in housekeeping and supervision

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Order Taker 接單員 (5 days work per week)

Responsibilities:

• Handles communication between housekeeping and other departments for guest needs and staff matters.

• Answers and makes phone calls.

• Drafts routine or simple correspondence for the Executive Housekeeper as assigned.

• Records and reports missing, broken, or damaged items; coordinates repairs with engineering.

• Types or feeds into computer inventory reports of all Housekeeping supplies and equipment.

• Maintains a logbook for lost and found items and recommends for disposal at appropriate time.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Skill to communicate and coordinate

• Good oral and written skills in English & Chinese

• Microsoft Office (Work and Excel)

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

辦公室助理 Office Assistant

主要職責：

• 履行接待處職責，包括管理會議室預訂、處理來電、迎接客人、安排快遞服務以及辦公設備維護服務

• 負責一般辦公室的茶水工作，確保茶水間整潔，確保茶水間日常用品充足。

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件，銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助監控辦公設備的庫存

• 協助處理各類辦公設備的採購事宜

• 處理其他臨時委派的工作

職位要求：

• 高中畢業或以上學歷

• 具備三年相關工作經驗者優先考慮

• 能操流利廣東話

• 具備基本英語能力、熟悉電腦操作及中文輸入法

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• 工作服裝及儀表需素雅、莊重、整潔

Interested parties please fill up the job application with expected salary to jobs@ponte16.com.mo.

Reception Supervisor 前堂主管 (5 days work per week)

Responsibilities:

• Assist in managing the daily operations of the front office, including reception, concierge services, and room allocation.

• Train and guide front office staff to enhance service quality and efficiency.

• Handle guests' special requests, complaints, or unexpected situations, and resolve issues promptly.

• Supervise and manage the check-in and check-out processes to ensure they are efficient and accurate.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Excellent oral and written skills in English & Chinese.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Technician 資深/工程技工 (每週5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 定期進行設備設施維修、保養，保證設備設施的良好運行；

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

職位要求：

• 需具備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5 days work per week)

Responsibilities:

• Report work updates to the Assistant Director of Engineering and Duty Engineer.

• Lead equipment maintenance, emergency repairs, and talent training.

• Supervise and train associates, ensuring tasks are completed on time with quality checks.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 3 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Sound judgment, and strong decision-making, problem-solving and follow up skills

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Property Manager (Ref : SPROPMGR)

Job Description:

• Assistant to Director of Property Management to manage all aspects of assigned properties

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.

• Risk Management on insurance, crisis preparedness and avoidance

• Legal Department on government regulation and legal matters at the property level

• Human Resources on employment related issues

• Procurement on project management and contractor performance to ensure all projects are completed timely and accurately

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirement:

• Degree holder in Property / Housing / Real Estate Management or equivalent

• At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops

• Customer-oriented, with excellent interpersonal and communication skill

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Application:

Interested parties please fill up the job application with expected salary to

jobs@ponte16.com.mo

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

WYNN PALACE (MACAU) 澳門永利皇宮招聘

互聯網推廣副經理 Assistant Manager – Web Marketing (ID:4280BR)

主要職責

負責制定與永利業務目標一致的市場營銷策略；管理並執行涵蓋多個數位渠道的推廣活動，包括電子郵件、網站、會員計劃、小程序及展示式廣告。並負責管理與維護永利的數位平台，確保其功能性、使用者體驗及內容符合業務目標與品牌指引。

職位介紹

• 策劃並執行多渠道推廣活動，以提升品牌知名度與參與度

• 與利益相關者及跨部門團隊合作，制定並實施數位策略，包括推廣活動、登陸頁面及轉化率優化

• 實際操作內容管理系統（CMS），並協助其他內容創作者撰寫及發布新內容

• 確保所有數位平台正常運作，包括排查及解決性能、插件及第三方整合相關問題，以提供流暢的使用者體驗（UI/UX）及強化 SEO

• 主導數位開發項目，從構思到完成，與內部團隊及外部供應商協作

• 持續進行業務分析，監控 KPI 表現、競爭對手動態及客戶數據，以做出明智決策並提升績效

• 制定並執行數位策略，以提升線上轉化率及客戶互動

• 持續關注數位行銷趨勢，並就數位項目開發與管理提供最佳實踐建議

• 確保所有數位平台符合法律標準（如資料隱私、無障礙設計）

職位要求

工作經驗：

• 具備 5 年以上數位行銷實務經驗

• 擁有網站管理、電子郵件行銷、社交媒體及線上廣告方面的專業能力；具會員計劃經驗者優先

• 具備強大的分析能力，能以數據（KPI、客戶行為）為依據制定策略

• 熟悉 SEO、UI/UX 原則及 CMS 平台；具備 AI 驅動搜尋（GEO）相關知識者更佳

• 熟悉亞太及中國市場，了解微信等平台、文化差異及多市場推廣的複雜性

技能 / 證書：

• 具備良好的談判技巧與線上分析能力，了解各線上渠道的指標、優化方式及客戶行為數據分析，以推動行銷策略與溝通改善；熟悉分析工具與網路測量技術

• 了解數位行銷趨勢、社交媒體行銷、病毒式行銷及行動行銷

• 教育程度：本科及以上學歷

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 熟練操作 MS Office、HTML，並熟悉 Photoshop、AI 等設計軟件

• 熟悉現有社交媒體平台及其行銷潛力

• 熟悉線上應用程式及智慧型手機平台

Job Purpose

The candidate will develop marketing strategies that align with Wynn’s business goals; Manage and execute campaigns across various digital channels, including email, web, membership, mini-program, and display advertising. Managing and maintaining Wynn digital channels to ensure their functionality, user experience, and content align with our business goals and branding guideline.

Key Responsibilities

• Developing and running multi-channels campaigns to drive brand awareness and engagement.

• Collaborate with stakeholders and cross-functional teams to develop and implement digital strategies, including campaigns, landing pages, and conversion optimization.

• Hands-on management of the content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Ensure all digital platforms functionality, including troubleshooting and resolving issues related to its performance, plugins, and third-party integrations for a seamless user experience (UI/UX) and strong SEO.

• Leading digital development projects from concept to completion, working with internal teams and external vendors.

• On-going business analysis and monitoring of KPIs performance, competitor activities and customer data to make informed decisions and improve performance.

• Developing and executing digital strategies to grow online conversions and customer engagement.

• Stay up to date on digital marketing trends and advise on best practices for digital projects development and management.

• Ensuring all digital platforms meet legal standards (data privacy, accessibility).

Competencies and Requirements:

• Experience:

• 5 years in a hands-on digital marketing role.

• Proven expertise in website management, email marketing, social media, and online advertising; Experience in membership program is a plus.

• Strong analytical skills with the ability to use data (KPIs, customer behaviour) to drive strategy.

• Good understanding of SEO, UI/UX principles, and CMS platforms. Modern digital marketing knowledge of AI- powered search (GEO) is an advantage.

• Experience in the Asia Pacific and China markets - understand platforms like WeChat, cultural nuances, and the complexities of multi-market campaigns.

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies.

• Knowledge of digital marketing trends, social media marketing, viral marketing, and mobile marketing.

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, and familiar with online design software like Photoshop, AI

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

前堂服務副經理 Assistant Manager - Front Services (ID:2820BR)

主要職責

協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員，透過個人化服務提升賓客的體驗。與賓客進行溝通，並根據賓客的需求提供五星級的禮遇及有效率的服務。

職位介紹

• 日常運作

• 協助監督和管理行李服務、代客泊車服務及纜車

• 服務部的日常運作

• 監控及管理酒店大堂的人流

• 建議並監控前堂服務的品質控制機制，包括賓客服務標準、員工儀容、設備展示和操作，以及職業安全

• 確保賓客的查詢及要求得到跟進

• 負責實施部門培訓計劃

• 與其他部門溝通和協作以滿足營運需求

職位要求

• 工作經驗：具 3 年以上五星級酒店的管理工作經驗

• 教育程度：學士學位或等同學歷

• 語言能力：能操及寫流利廣東話、普通話及英語，

• 懂其他國家語言者優先考慮

• 電腦應用：熟識 Ms Office 軟件操作，對 Opera 及Fidelio 系統操作有一定認識

Job Purpose

Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.

Key Responsibilities

• Daily Operations

• Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department

• Monitor and manage the flow of traffic at hotel lobby

• Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety

• Ensure guests’ inquiries and requests are addressed

• In-charge of departmental training programs

• Communicate and collaborate with other departments to meet operational needs

Competencies and Requirements

• Experience: Minimum 3 years of supervisory experience in a five-star hotel

• Education: Bachelor’s degree or above

• Language Abilities: Fluent spoken and written English,

• Cantonese and Mandarin. Other foreign languages an advantage

• Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會籍忠誠管理專員Executive – Loyalty Marketing (ID: 4254BR)

主要職責：

• 負責執行市場營銷活動和戰略，以吸引和留住賓客及確保為賓客帶來高水平的滿意度。

職位介紹：

• 負責協助經理規劃及實行賓客的活動及推廣計劃

• 實施娛樂場推廣並執行後續行動

• 須以專業及正面的態度與部門、團隊成員、管理層及承包商等作出溝通及協調工作，以確保項目能順利運行

• 管理和監督生產營銷材料，如贈品，門票等

• 向管理層作出每日及每月的工作彙報

職位要求：

• 工作經驗：具最少兩年娛樂場市場業務的工作經驗

• 教育程度：學士學位或同等學歷

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例（具戰略策劃經驗者為佳）

• 語言能力：能操流利廣東話，普通話及英語 (日文及韓文皆適 ）

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose:

• Execute marketing campaigns and strategies to attract and retain players and ensure the highest level of guest satisfaction.

Key Responsibilities

• Support the Manager to plan, coordinate and execute player development events and promotional activities

• Conduct gaming promotions and perform follow-up actions

• Interact with Department and Company Team Members, management, and contractors professionally and positively to ensure projects run smoothly

• Manage and oversee the production of marketing materials such as gifts, tickets, etc.

• Prepare daily and monthly reports for management’s review

Competencies and Requirements

• Experience: Minimum of 2 years’ gaming marketing experience

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of table game regulations. (Strategic planning experience preferred)

• Language Ability: Fluent in Cantonese, Mandarin and English (Japanese & Korean an advantage)

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

市場業務專員 (服務大使) Marketing Executive - Mass Marketing (Services Ambassador) (ID:4247BR)

主要職責：為”永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為娛樂場的尊貴會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose: Provide professional and high-quality customer service to esteemed members of “Wynn Rewards”.

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist in the planning and execution of promotional activities within the casino, including coordinating member participation.

• Maintain effective communication with guests to enhance their experience and loyalty, thereby cultivating long-term relationships.

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies And Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全主任Officer - Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator – Surveillance (ID:3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

• 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

• 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

• 儲存所有錄像證據

• 完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用

• 於有需要時，開展相關的工作項目

• 須按照部門制定進行監察，並能提供相關報告

• 必須時常保持高度警惕，並能預測所潛在的問題

• 採取預防措施以避免任何損失，損壞或意外

• 向管理層報告所有緊急情況及侵權行為

• 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

• 工作經驗：無需相關工作經驗

• 技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操良好廣東話及英語

• 電腦應用：熟悉MS Office及監察系統軟件操作

Job Purpose

Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

• Be aware of and follow all department confidentiality procedures

• Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

• Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

• Adhere to company and department policies and procedures

• Detect inaccuracies and illegal activities

• Maintain evidence by dubbing and saving video files

• Delivering outcomes as a result of application to Surveillance duties undertaken

• Undertake project work and reviews to a high standard

• Use associated software to complete documentation

Competencies and Requirements

• Experience: New graduates are also welcome

• Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

• Education: High school diploma or above

• Language Abilities: Good command in spoken and written Cantonese and English

• Computer Skills: Proficiency in MS office and other associated computer packages

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

人力資源創作及僱員傳訊高級代表(多媒體內容製作) Senior Representative - HR Creative & Team Member Communications (Multimedia) (ID:3335BR)

主要職責: 負責為公司內部溝通開發並製作創意視覺及多媒體內容。構思並執行涵蓋多種媒介之專案，包括平面設計、攝影、影像製作及動態圖像，並確保充分體現永利品牌的獨特識別性。

職位介紹

• 負責公司內部溝通所需之數位與印刷媒介圖像設計與製作。

• 負責員工溝通、活動及宣傳影片之規劃、拍攝與剪輯工作。

• 製作各類電子與印刷出版品，包括電子報、公告、海報及通知，並確保版面設計與內容一致性。

• 拍攝員工活動及企業活動之攝影與影像素材，完整紀錄現場氛圍與重點時刻。

• 依照專業標準進行照片與影片後製工作，包括修圖、色彩校正及動態圖像處理。

• 與人力資源部門及跨部門團隊密切合作，共同構思並執行創意宣傳企劃。

• 確保所有製作內容皆符合永利品牌識別規範，並維持一致性與專業形象。

職位要求

• 工作經驗：具至少兩年多媒體設計、影像製作及／或平面設計相關工作經驗。具備酒店或服務業相關經驗者優先考慮

• 知識/證書：熟悉 Adobe Creative Suite（如 Photoshop、Illustrator、InDesign）及影片剪輯軟體，例如 Adobe Premiere Pro、After Effects 或 Final Cut Pro

• 教育程度：具備多媒體設計、平面設計、視覺傳達或相關領域之文憑或學位者優先考慮

• 語言能力：能操流利粵語、普通話及良好英語

• 電腦應用：精通多媒體製作、影片／照片編輯及各類平面設計應用程式。

• 其他要求：具備卓越的創意視野、細節掌控能力，並能在高效率的工作環境中同時管理多項專案。

Job Purpose: Responsible for the development and production of innovative visual and multimedia content for internal Company communications. Conceptualize and deliver projects in a range of mediums—including graphic design, photography, videography, and motion graphics— while consistently maintaining the distinctive brand identity of Wynn.

Key Responsibilities

• Create and deliver graphic designs for internal company communications across both digital and print platforms.

• Plan, shoot, and edit video content to support employee communications, events, and campaigns

• Execute desktop publishing tasks for web and print materials, including newsletters, bulletins, posters, and official announcements.

• Capture photography and videography at employee engagement and events

• Perform high-quality photo and video editing, including retouching, color correction, and integration of motion graphics

• Collaborate with Human Resources and cross-functional teams to develop and execute innovative internal campaigns

• Maintain consistency with Wynn’s brand identity across all projects

Competencies and Requirements

• Experience: Minimum 2 years’ experience in multimedia design, videography, and/or graphic design. Experience in hospitality or service industry preferred.

• Knowledge/Certificates: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video-editing software such as Adobe Premiere Pro, After Effects, or Final Cut Pro.

• Education: Diploma or Degree in Multimedia, Graphic Design, Visual Communication, or related field preferred.

• Language Ability: Fluent in Cantonese and Mandarin, with good speaking in English.

• Computer Skills: strong skills in multimedia production, video/photo-editing, and graphic design applications.

• Other Attributes: Strong creative vision, attention to detail, and ability to manage multiple projects in a fast-paced environment.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員 Auditor - Income Control (ID:1582BR)

主要職責: 主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識MS Office操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

數碼營銷推廣經理 (永利臻享) Manager – Digital Marketing (Wynn Rewards) (ID:3551BR)

主要職責

數碼營銷推廣經理將負責管理和維護公司的網站、小程式、行動應用程式、自助服務終端和其他數位資產，確保其功能、使用者體驗和內容符合公司的業務目標和品牌方針。該經理還將監督和協調數位開發項目，與跨職能團隊合作，與供應商或代理商合作，並為數位平台相關議題提供支援。此外，該經理還將協助高階管理人員進行策略規劃和決策。

職位介紹

• 管理和維護公司的網站、小程式、行動應用程式、自助服務終端和其他數位資產，確保其保持最新狀態、用戶友好，並與公司業務目標保持一致。

• 監督數位開發項目，包括與跨職能團隊和外部供應商或代理商合作，制定專案時間表、交付成果和目標。

• 監控並報告網站和小程式分析、行動應用程式使用情況以及自助服務終端的效能，以發現改善機會並確保流量成長。

• 優化內容以提升搜尋引擎優化 (SEO) 和使用者體驗，確保所有數位平台的 UI/UX 符合業界標準。

• 確保網站和其他數位平台的功能正常，包括故障排除和解決與網站效能、外掛程式和第三方整合相關的問題。

• 管理和維護組織的內容管理系統 (CMS)，並協助其他內容貢獻者創作和發布新內容。

• 隨時了解網路科技趨勢，並就網站和行動開發及管理的最佳實務提供建議。

• 與行銷和其他部門合作，制定和實施與網路相關的策略，包括行銷活動、落地頁和轉換率優化。

• 審查數位平台的中英文文案，確保其準確、有效並與品牌理念和資訊保持一致。

• 確保網站和其他數位平台符合法規要求，包括無障礙存取和資料隱私法。

• 支援高階管理層進行策略規劃和決策，包括為網站和數位資產的開發、優化和維護提供意見。

• 與高階管理層合作制定和實施與網路相關的政策和程序。

職位要求

• 工作經驗：

• 至少 5 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道方面的相關經驗

• 具有亞太地區（包括中國市場）多國/跨市場環境的經驗 – 必須了解內容開發的複雜性，以及針對不同亞洲種族的營銷文化差異是有利的

• 技能 / 證書：

• 強大的談判技巧和在線分析能力——了解在線渠道指標，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。 分析和互聯網測量技術的知識

• 對數字營銷趨勢、社交媒體營銷、病毒式營銷和移動營銷有很好的理解

• 教育程度：本科及以上

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 精通MS Office、HTML、桌面出版和在線設計應用程序和軟件。

• 了解現有的社交媒體平台和這些平台提供的營銷機會

• 熟悉在線應用程序和智能手機平台

Job Purpose

The Manager will be responsible for managing and maintaining our organization's websites, mini-programs, mobile apps, kiosks, and other digital assets, ensuring their functionality, user experience, and content align with our business goals and branding guideline. The Manager will also oversee and coordinate digital development projects, collaborate with cross-functional teams, work with vendors or agencies, and provide support for digital platforms related issues.

Key Responsibilities

• Manage and maintain the organization's websites, mini-programs, mobile apps, kiosks, and other digital assets to ensure they are up-to-date, user-friendly, and aligned with business goals.

• Oversee digital development projects, including collaborating with cross-functional teams and external vendors or agencies to establish project timelines, deliverables, and goals.

• Monitor and report on website and mini-program analytics, mobile app usage, and kiosk performance to identify opportunities for improvement and ensure traffic growth.

• Optimize content for search engine optimization (SEO) and user experience to ensure all digital platform’s UI/UX meets industry standards.

• Ensure website and other digital platforms functionality, including troubleshooting and resolving issues related to site performance, plugins, and third-party integrations.

• Manage and maintain the organization's content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Stay up-to-date on internet technology trends and advise on best practices for website and mobile development and management.

• Collaborate with marketing and other departments to develop and implement web-related strategies, including campaigns, landing pages, and conversion optimization.

• Review Chinese and English copywriting for digital platforms to ensure they are accurate, effective and aligned with brand voice and messaging.

• Ensure website and other digital platforms compliance with legal and regulatory requirements, including accessibility and data privacy laws.

• Support senior management with strategic planning and decision-making, including providing input on website and digital assets development, optimization, and maintenance.

• Collaborate with senior management to develop and implement web-related policies and procedures.

Competencies and Requirements:

• Experience:

• Minimum 5 years of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising

• Experience in multi-national/cross market environment in Asia Pacific including China market – must understand the complexities of content development, as well as cultural nuances of marketing to various Asian ethnicities is advantage

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies

• Good understanding of digital marketing trends, social media marketing, viral marketing, and mobile marketing

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, desktop publishing and online design applications and software.

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

弱電壓系統一級技術員 ELV Electrical Technician I (ID:1698BR)

主要職責：使建築管理系統和弱電壓系統處於正常的功能狀態，並進行預防性和糾正維護。

職位介紹

• 按照預防性維護計劃，進行建築管理系統控制台和控制系統的日常安裝，維修和維護工作

• 協助糾正及緊急情況下的工作

• 負責操作及維護樓宇系統及設施，更新維修記錄

• 向管理層報告問題

• 在嚴格的安全條件下，進行維修和保養工作

職位要求：

• 工作經驗：至少2年的建築管理系統維護，HVAC和自動化控制系統工作經驗。

• 技能 / 證書：具電子或電氣工程專業證書

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 其他要求：具Siemens Automation Insight / Desigo, PLCs 系統經驗優先考慮

Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.

Key Responsibilities

• Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan

• Assist corrective maintenance and emergency calls

• Operate and maintain Building Management Systems and update maintenance records

• Report and escalate problems to management

• Control the repair and maintenance work under strict safety conditions

Competencies and Requirements

• Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.

• Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin. Basic English an advantage

• Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器二級技工Electrical Technician II (ID:1438BR)

主要職責：須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器

職位介紹

• 負責操作和維護電力系統和電器

• 負責安裝，維護，修理和增加電力系統和電器

• 在嚴格的安全生產條件下，進行維修和保養工作

• 確保電力供應及分配充足，緊急備用系統運作正常

• 向電機工程師或以上主管報告問題

職位要求

• 工作經驗：具最少三年電力/電器維護的工作經驗 (具酒店維護優先考慮)

• 技能 / 證書：具相關範疇的學徒認可者優先

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識MS Office

Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.

Key Responsibilities

• Operate and maintain electrical systems and electronics

• Install, maintain, repair and add to electrical systems and electronics

• Perform repairs and maintenance work under strict safety conditions

• Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization

• Report and escalate problems to the Supervisor (Electrical)

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance

• Knowledge/Certificates: Relevant accredited apprenticeship preferred

• Education: Secondary school or equivalent

• Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

動能裝置資深動畫技術員Lead Animation Technician - Public Attractions (ID:3674BR)

主要職責：操作、維修及維護表演設施系統，確保每場科技幻影表演均符合永利之超卓水準

職位介紹

• 進行操作前測試，檢查和驗證設備運作暢順，包括聲效和視覺質量，確保維持最高質量的表演

• 記錄相關維護、故障、停機時間以及所需之改進項目

• 維護系統組件以確保最佳運作狀態

• 密切注視表演進度，如遇任何緊急事故，及時作出回應和行動。

職位要求

• 工作經驗：具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗

• 技能 / 證書：具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office

Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.

Key Responsibilities

• Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality

• Documenting maintenance, faults, downtime, and needed improvements

• Maintain systems components to maximize performance excellence

• Responds to and actions any emergency call from attraction system

Competencies and Requirements

• Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience

• Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.

• Education: High School or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事主任Supervisor – Stewards (ID:1743BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利澳門的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose

Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn Macau’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

國際市場業務代表Host - Premium Marketing(ID:1223BR)

主要職責：

• 須負責為永利臻享會賓客提供親切及專業的優質客戶服務，讓賓客感到滿意。

職位介紹：

• 識別並吸引永利內外的高級度假村客人

• 協助和支持規劃和參與賓客推廣活動

• 根據公司規定發放免費禮品，以幫助建立和保持客人忠誠度

• 參加定期的部門簡報會並分享相關信息

• 須履行總監所委派的工作

職位要求：

• 工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳

• 教育程度：學士學位或等同學歷

• 技能 / 證書：熟悉娛樂場遊戲的運作及玩法

• 語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）

• 電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）

Job Description:

Job Purpose: Provide friendly, professional service to Wynn Rewards guests and ensure the highest level of guest satisfaction.

Key Responsibilities:

• Identify and attract premium resort guests from both inside and outside Wynn

• Assist and support in planning and participating in player development events and promotional activities

• Hand out complimentary gifts, according to Company rules, to help build and maintain guest loyalty

• Attend regular department briefings and share relevant information

• Assist and perform duties assigned by the Director

Competencies and Requirements:

• Experience: Customer service and previous marketing experience preferred

• Education: Bachelor degree or equivalent

• Knowledge/Certificates: Knowledge of entertainment regulations

• Language Ability: Good Cantonese and Mandarin; English an advantage (Japanese & Korean if applicable)

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

ON 澳門招聘

關於On:

On源自瑞士阿爾卑斯山，由國際鐵人兩項賽和Ironman超級鐵人三項賽冠軍得主Olivier Bernhard及David Allemann、Caspar Coppetti於2010年共同創立，是以跑步為核心的運動品牌。致力於為世界打造革新性跑步體驗，用瑞士工藝和前沿科技設計打造革新性的跑步裝。其核心輕盈觸地，強力回彈的穿感，如暢跑雲端始終不變。

品牌成立僅僅一個月後，這些原型跑鞋就獲得了業界權威性的創新獎項「ISPO全球創新獎ISPO BrandNew」殊榮。眾多體驗者穿著On，享受在雲上奔跑，身體騰躍而起的全新體驗。同年7月，On正式在實體店面販售。

目前，On已登陸全球超過50多個國家的5000多家店鋪，並榮獲眾多國際創新及設計獎項。On總部位於瑞士蘇黎世，在美國、日本、德國、澳大利亞、中國及巴西均設有子公司。

現誠邀更多的喜愛生活、的您加入這個行列，與On一起暢跑雲端，不止探索，Dream On.

全職銷售員 / 高級銷售員

職責概要：

• 主動為顧客提供服務，介紹品牌和產品特點以及功能，令顧客擁有良好的購物體驗

• 耐心了解顧客需求，提供專業的建議並達成銷售

• 主動與客人溝通以及傳遞我們的品牌文化、精神以及形象

• 融入團隊，合力達成店鋪的銷售目標

• 處理日常店鋪運作 (包括貨品陳列、倉存整理、盤點等工作)

• 統計店鋪銷售業績、貨品存量及撰寫銷售報告

• 提升顧客對品牌及服務的滿意度

要求：

• 高中或以上學歷

• 一年或以上零售經驗

• 具有運動品牌零售經驗者優先考慮

• 主動積極,性格開朗, 熱情, 喜歡與人溝通交流, 具團隊精神

• 熱愛生活、運動愛好者優先考慮

• 流利廣東話，普通話和基本英語

• 每天工作8小時及需輪班工作

• 能按照業務實際需要安排上班工作，包括週末和節假日

• 持有澳門居民身分證

助理店鋪主管 / 店鋪主管

職責概要：

主動為顧客提供服務，介紹品牌和產品特點以及功能，令顧客擁有良好的購物體驗

• 耐心聆聽以及了解顧客需求，提供專業的建議

• 持續積極主動與客人溝通以及傳遞我們的品牌文化、精神以及形象

• 處理客戶反饋、疑慮或反映的問題，與客戶保持良好的關係

• 帶領和推動營運團隊合力達成店鋪銷售目標以及提升店鋪零售表現

• 管理店鋪日常運作，包括貨品陳列、倉存整理、貨品退換、盤點等

• 確保前線整體營運及服務符合公司以及品牌指標

• 針對店鋪銷售業績、貨品存量及銷售報告進行數據分析

• 指導團員的顧客服務以及銷售技巧，從而提升顧客對品牌及服務的滿意度

• 根據品牌或營運經理的指引，完成其他必要的項目、職責和任務

要求：

• 高中或以上學歷

• 五年或以上零售經驗，具有運動品牌零售工作經驗優先考慮

• 至少兩年零售管理經驗

• 熱愛生活、運動愛好者優先考慮

• 主動積極,性格開朗, 熱情,具團隊精神

• 喜歡與人溝通交流

• 較強的領導能力和管理能力

• 流利廣東話，普通話和基本英語

• 每天工作8小時及需輪班工作

• 能按照業務實際需要安排上班工作，包括週末和節假日

• 持有澳門居民身分證

倉務主管 / 倉務經理

主要職責：

1. 倉務運作統籌

• 規劃並安排每日工作，包括收貨、上架、分貨、貼標、點貨及出貨。

• 按業務優先次序分配人手，並監督任務進度及完成質素。

2. 團隊管理與培訓

• 負責團隊考勤、休假及排班安排。

• 培訓及指導新同事，確保工作流程及安全標準落實。

3. 庫存及數據管理

• 進行定期盤點與庫存核對，處理異常與退貨。

• 監察滯銷庫存動向，及時反饋至採購與營運部門。

• 維持倉庫整潔、有序及分區合理的儲存環境。

4. 物資與耗材管理

• 管理及補充日常營運物資（如購物袋、飲用水、文具、清潔用品、包裝材料等）。

• 建立物資記錄，確保門店與倉庫物資充足，避免供應中斷。

5. 物流及供應商協調

• 與物流公司安排送貨及收貨時間，確保按時交付。

• 處理運輸異常及延誤情況，並即時跟進。

• 負責與物流及供應商的月結與對帳工作。

6. 特別項目及高峰支援

• 預先規劃節日或促銷高峰期的人手及倉位分配。

• 支援新店開幕、店舖改裝等項目的備貨及物資配送。

要求：

• 3 年或以上倉務、物流或供應鏈管理經驗，具零售背景優先。

• 熟悉電腦及文書處理軟件操作(Microsoft Office: MS Word, Excel)；

• 懂操作手唧車

• 良好溝通與協調技巧、有責任感、工作踏實

• 能獨立工作及解決問題

HR & Admin Officer

Job Highlights:

• Payroll, Benefit administration and Recruitment

• All round human resources functions

Job Description:

• Assist in the recruitment process, including job postings, resume screening, interview coordination, onboarding and offboarding, etc.

• Assist to process monthly payroll and ad hoc payments for assigned employee groups

• Support working permit applications, renewals

• Handle the benefits administration regarding staff movement, leave applications, insurance claims, etc

• Maintain accurate and up-to-date employee records in both digital HR systems and physical filing systems, ensuring strict confidentiality of data

• Provide HR and administrative services and support

• Assist with preparation of HR analytics reports

• Assist in HR projects and ad-hoc tasks as assigned

Qualification:

• University graduate preferably in Human Resources Management or equivalent

• 1-2 years of HR experience preferred, especially with strong compensation and benefits practice.

• Well versed in Macau Labor law and employment visa application

• Excellent command of spoken and written English and Chinese

• Strong communication and interpersonal skills

• Well-organized, self-motivated and meticulous

Content Creator

Job Highlights:

• Proficient in Photo Shooting, AI, Photoshop and video editing

• Create content, video, Infographic and copywriting

Job Description:

• Manage and schedule daily content for various social media platforms, including but not limited to Instagram, Facebook, Red, TikTok, WeChat official account, etc.

• Handle all graphic and video works including but not limited to photo / video shooting and editing

• Craft engaging copy and taglines tailored for each social media platform

• Stay updated with real-time social media trends and ensure timely posting of instant social updates

• Ensure posts are visually appealing and align with our brand identity

• Conduct campaign proposals, post-campaign reports and social trend insight research

• Assist in digital advertising planning and explore innovative marketing channels

• Utilize social media metrics to implement best practices effectively

Qualification:

• Degree in marketing, communication or related disciplines

• At least 3 years’ experience in social media or related

• Proficiency in photo and video editing software (e.g., Adobe Creative Suite, After Effects, Premiere Pro) is highly preferred

• Passion for fashion and a commitment to producing high-quality content

• Can do attitude, ability to work to strict deadlines without compromising on work quality;

• Data-driven, energetic, detail-minded, good interpersonal and communication skills

• Good command of both spoken and written Chinese and English

Merchandising Assistant

Job Highlights:

• Data input and maintaining the purchase data base

• Sales report preparation

Job Description:

• Assist the merchandising team in stock planning and merchandise delivery

• Data input and maintaining the purchase database

• Prepare sales report to review business performance

• Monitor stock level, merchandise distribution, stock allocation, stock control and replenishment

• Create and maintain product information in system and ensure information accuracy

• Monitor the shipment to ensure adherence to timelines and delivery schedule

• Responsible for a timely update of product launch and shipment schedules

• Other ad-hoc duties

Qualification:

• Bachelor’s degree holder

• Minimum 1-2 years’ relevant working experience in Retail, experience in merchandising support will be preferred

• Proactive, sensitive to figures and strong analytical and organizing skills

• Attention to detail with high level of accuracy

• Passion in Fashion

• Proficient in using MS Word, Outlook and Strong skillset on Excel is a MUST

• Good command of both spoken and written Chinese and English

全職員工福利：

• 優厚佣金制度

• 勤工津貼

• 生日假期

• 良好晉升機制

• 員工購物優惠

申請方式：

我們提供完善的在職培訓、薪酬福利，以及良好的晉升機制。

現誠邀熱愛生活、運動及富有團隊精神的您加入我們的團隊!如有興趣申請職位請發送履歷致電郵：info.onrunning@thewondercity.com.mo

獲取錄應徵者將予電話通知，所有個人資料只作招聘用途，絕對保密。

澳門電訊股份有限公司招聘

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至：hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊股份有限公司誠聘以下職位：
CTM invites application to the post of:

Customer Service Executive, Customer Service Provision (PC Support) (Ref. 289)

Job Description:

• To maintain PC inventory for the Company

• To perform PC hardware and software installation, support, repair and upgrade

• To monitor PC software license

• To record PC hardware and software problem

• To perform LAN cabling

Requirements:

• Degree holder in Computer Science, Network Engineering or related discipline

• Fluency in spoken/written Chinese and English

• Working experience in PC support will be advantageous

• Good communication skill

兼職（門市活動協調員A）

工作範圍：

• 於指定地點進行活動介紹及協助客戶使用服務

工作地點包括：

• 澳門電訊氹仔門市

• 澳門電訊高地烏門市

• 澳門電訊祐漢門市

• 澳門電訊南灣門市

工作時間：

• 2025年11月15日至12月14日（每週六及日）, 13:30 - 18:30

職位要求：

• 中學程度

• 18歲或以上

• 持澳門居民身份證

兼職（門市活動協調員B）

工作範圍：

• 於指定地點進行活動介紹及協助客戶使用服務

工作地點包括：

• 澳門電訊海擎天門市

工作時間：

• 2025年11月13日至11月14日, 16:30 - 19:30

• 2025年11月17日至12月12日（每週一至五），16:30 - 19:30

職位要求：

• 中學程度

• 18歲或以上

• 持澳門居民身份證

Senior Clerk, Purchasing (Ref. 274)

Job Description:

• Provides purchase support to internal customers including sourcing, analysis and negotiation

• Prepares purchase detail to management for approval process

• Provides supplier management support to meet business changing needs

• Prepares the procurement reports and follow up on analysis progress

Requirements:

• Degree holder in Business Administration or related discipline 

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 1 year experience in purchasing or related market sector will be advantageous

• Good communication, analytical and interpersonal skills

• Self-initiative and able to work independently

Senior Manager, AI & Big Data Innovations (Cloud Team) (Ref. 619)

Job Description:

• To proactively identify new technology in the market for product development

• To conduct marketing research and analysis

• To manage customer engagement, include prepare products/services materials, presentation, follow-up and etc.

• To manage in the implementation of new products/services, including technical team / partners management

• To manage customer response and product bug by close monitoring of the after-launch status of services/ products

Requirements:

• Degree or Diploma holder in Computer Science / Information Technology / Business Information System or equivalent

• Fluency in spoken / written English & Chinese

• Proficiency of Putonghua is an advantage

• 5 years or more of working experience in technology product and/or solution development

• Keen on managing suppliers and stakeholders

• Strong sensitivity of industry trends and new technologies

• Good business sense and up-to-date awareness with the market trends

• Proactive with good communication, organizing and presentation skill

• Strong problem solving and analytical skill

• Strong ability of prioritizing job and taking care of requests from different users

Assistant Manager, Regulatory & Cost Accounting (Ref. 270)

Job Description:

• To collect and analyse data, prepare statistic report to Government

• To handle ad hoc enquires from Government

• To handle Financial Modeling as well as Activity Based Costing Model management

Requirements:

• Degree holder of Business Administration major in Accounting / Finance / Economics

• Fluency in spoken/written English and Chinese

• Working experience in management reporting & telecom industry is a definite advantage

• Good PC skill

• Good communication, analytical and interpersonal skills

• Able to work independently and under pressure

Assistant Project Manager, Enterprise Solutions (Ref. 604)

Job Description:

• Provide pre-sales technical support for products related to telecommunication, cyber security, and structured cabling

• Select potential products and appropriate vendors for business development

• Handle issues related to project and risk management

• Support daily operations for data center colocation services

Requirements:

• Degree holder in Telecommunication, Computer Science or related discipline

• Fluent in spoken/written Chinese and English

• Good knowledge of cyber security, networking and structured cabling products & features

• Experience in network administration is an advantage

• Familiarity with data centre colocation services is an advantage

• Strong communication and interpersonal skill

Project Manager, Enterprise Solutions (Managed Services) (Ref. 618)

Job Description:

• To manage and deliver IT, AV and networking business projects for corporate customers

• To conduct presentation of project progress to customers

• To manage the relationship between customer and sub-contractor

• To implement risk management and preventive action during the process of project delivery

• To select potential products and vendors for business development

• To work with relevant parties for ensuring successful project delivery

Requirement:

• Degree holder in Computer Science or equivalent

• Fluency in spoken / written Chinese and English

• Knowledge of Putonghua is preferable

• Holder of Project Management Professional

• 3 to 5 years of experience in project management of business solutions

• Familiar with network products like router, switches and firewall

• Holder of light vehicle driving license

• Holder of HCIA / HCIP (WLAN) will be advantageous

• Good communication and presentation skills

Accountant, Corporate Reporting and Internal Control (Ref. 580)

Job Description:

• To prepare monthly management accounts and conduct financial variance analysis

• To review financial policies and provide compliance advice according to company policies

• To prepare monthly reports for submission to the Group

• To provide coordination amongst relevant parties in the preparation of annual internal audit

• To provide assistance / facilitation in optimizing internal controls

• To build & establish good relationship with business users for mutual support

• Carry out ad-hoc reporting/analysis as required

Requirements:

• Degree holder majored in Accounting or equivalent

• Fluency in both written/ spoken Chinese and English

• 2 years or above experience in accounting or related field

• Working experience in renown international audit firm is a definite advantage

• Good analytical skills and communication skills

• Strong ability to meet deadlines

• Good PC skill especially in the use of Microsoft Word, Excel and PowerPoint

供電系統工程師，基建及接入 (Ref. 616)

工作範圍：

• 制定電力系統的發展規劃及優化方案

• 策劃及安排電力系統風險排查、整改及設備更換工作

• 制定施工方案、驗收標準，以及編寫技術需求標書及報告

• 審核外判商提交的技術方案及規範，以及監管其施工質量及進度

• 深入分析電力故障成因，並提供有效的解決方案

• 選配電力設備參數，管理零配件庫存

• 與各相關部門保持良好關係，有需要時協調跨部門項目及工作

• 籌劃及安排團隊技術培訓、事故演習等工作

• 管理團隊日常運作，包括定期保養、巡查、維修及裝配電等

職位要求︰

• 大學畢業，主修機電工程、電力系統工程或相關科目

• 能操及書寫流利中英文，能操流利普通話為佳

• 五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳

• 熟悉電力設備和電力施工規範

• 良好的組織及分析能力，具跨部門協作能力為佳

• 熟悉 AutoCAD 軟件操作

• 持澳門勞工事務局發出的高級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Officer, AI & Big Data Innovations (Ref. 598)

Job Description:

• To assist team manager in the implementation of AI & Big Data strategies for enhancing data-driven decision making across the organization

• Assist to formulate service pricing, strategic planning and performance review

• To prepare reports on findings and project status to management and stakeholders.

• Understand the needs of customers and prepare business proposal

• To conduct product presentation tailored to customers’ requirement

• Assist to leverage data insights & build predictive models for supporting business objectives through innovative technologies

• To manage suppliers / vendors to meet business requirement

• To provide training and support to staff on AI and big data tools and methodologies

Requirement:

• Degree Holder in Computer studies / Business Information System or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Three years or above working experience related to data analysis or models build up

• Ability to convey technical concepts to non-technical audience

• Good knowledge of AI & Big Data services will be an advantages

• Good analytical skill and attention to details

• Good communication & interpersonal skill

Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)

Job Description:

• Formulated architectural design for IT Infrastructure

• To perform administration and support for IT System, Storage Area Network (SAN) and Networks

• To provide L2 support for system incident, error etc.

• To manage system and network performance including monitoring and capacity planning

• To evaluate IT system and network technologies

• To participate in IT projects

• To assist on development of IT policy, standard and procedure

• To handle incident response, disaster recovery planning and perform drill testing

Requirement:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken / written Chinese and English

• Holder of MCITP / MSCE / LPIC-1 / RHCE

• 3 to 5 years experience in administering Windows, Linux & Unix

• Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.

• Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Holder of CCNA or VCP preferable

• Good communication and analytical skills

Web Application Developer, Digital Media (Ref. 66)

Job Description:

• Responsible for web/application based development

• To perform design, development and implementation of web/mobile applications

• To perform functional verification testing and defect fixing

• To handle web project/portal management and content update

• To perform system administration

• To propose innovative ideas to meet the market trend

Requirement:

• Higher Diploma of Computer Science or related IT discipline

• Fluency in spoken/ written English & Chinese

• Knowledge of PHP, CSS, HTML / XHTML, Javascript, AJAX, MySQL

• Knowledge of either iOS or Android, and popular mobile OS development

• Experience in developing MVC models and strong at object-oriented techniques

• Experience in system administration including system setup, backup and health check

• Experience in Version Control System such as SVN and Git is an advantage

• Experience in using Web Application Framework such as Symfony and Zend is an advantage

• Experience in system and application monitoring tools is an advantage

• Familiar with iPhone or Android application development is an advantage

Senior Clerk, Planning & Development (Ref. 613)

Job Description:

• To identify market opportunities for new telecom applications/services.

• Design service architecture, manage project timelines, resources and risk during implementation

• To ensure deliverable meet business / technical requirement

• To monitor KPI of live product / services

• To conduct data analysis for service enhancement & cost effectiveness

• To drive creative solutions aligned with industry trends

• Coordinate internal and external functional teams for development

Requirements:

• Degree holder in e-Commerce / Management Information System / Computer Science

• Fluency in spoken / written English and Chinese

• Innovative and pro-active with good organizing skill

• Project management, AI or data analysis experience is an advantage

• Strong sensitivity to technology changes and trends

Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)

Job Description:

• To manage and support end-to-end launch of e-Commerce and loyalty programs

• To monitor program effectiveness, adjust strategies for actionable improvement

• To conduct customer analysis for customer profile identification

• To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme

• To open up, build and maintain good relationship with merchants, business partners and relevant external parties

• To work closely with different teams for achieving the business goal of e-Commerce and loyalty

Requirements:

• Degree holder in Business / Marketing / Commerce or related discipline

• Fluency in both spoken/ written English & Chinese

• 5 years or more experience in commercial sector with 3 years at supervisory level

• Leading experience in deploying customer loyalty and e-Commerce program

• Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense

• Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs

• Good interpersonal skill to deal with stakeholders, merchants/business parties

• Strong sense of leadership and responsibility

Manager, Digital Media (Ref. 500)

Job Description:

• To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs

• To take care of Home Media services such as content offerings and service features based on customer needs and market demands

• Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa

• To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness

• To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility

• Gather and integrate customer feedback to continuously improve content offerings and service delivery

• Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement

• To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration

• To take care negotiation and management of content service agreements for alignment with business goals and company compliance

Requirements:

• Degree holder in Marketing / Business / Communications or related discipline

• Fluent in spoken/written English and Chinese

• Proficiency in Putonghua is an advantage

• Three years or more experience in service development planning and management, preferably in the media or telecommunications industry

• Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape

• Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency

• Strong leadership, good interpersonal and communication skills

• Strong organization and coordination skill to take care of multiple projects with tight deadline

Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)

Job Description:

• To develop and maintain the architectural design for IT systems and network

• To perform systems and network performance monitoring and capacity planning

• To assist disaster recovery planning and perform drill testing

• To perform incident response

• Conduct implementation of network changes and upgrades

• To perform Cloud and related systems requirements and development

• To develop policies, standards and procedures

Requirements:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken/written Chinese and English

• 2 to 4 years of experience in network administration

• Experience in LAN/WAN/MAN architecture design, network topology design, data center network design

• Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology

• Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Good communication and analytical skills

技術員，客戶服務供應 (土木工程運維及繪圖) (Ref. 608)

工作範圍：

• 配合政府項目及法規要求，提交公司道路工程設計圖紙，如施工方案、交通規劃方案，以及綜合各專營公司的整合方案等

• 根據公司未來發展項目，估算土木工程人力及物料成本，確保有效使用公司資源

• 巡查工程地盤，監察施工質量及進行，驗收工程，以確保符合政府道路監督部門要求

• 提交工程項目進度報告及工程竣工圖紙

• 參與工程制定方案，工程前期工地現場勘察

• 參與各政府機關及客戶方的協調會議

職位要求：

• 大學畢業主修土木工程或其它相關科目

• 能操及書寫良好中英文，懂普通話為佳

• 三年或以上土木工程相關工作經驗，其中以工程維護範疇為主

• 具備工程監督工作經驗為佳

• 懂一般電腦文書操作，熟悉操作AutoCAD設計軟件為佳

• 具輕型汽車及電單車駕駛執照，熟悉澳門道路為佳

• 良好協調及溝通能力

• 具獨立分析及處理問題能力

• 良好團隊工作精神

Assistant Project Manager, Customer Service Provision (Ref. 606)

Job Description:

• To assist Project Manager to define project goals and scope and work for the implementation of projects

• To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.

• To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project

• To identify and manage potential risks and liabilities of contracts

• To keep close contact with cross functional teams to identify and solve problems

• To liaise with project stakeholders regarding project details and deliverables

• To monitor and keep track of project progress and report to Project Manager

• To handle administrative work like preparing budgets and scheduling meetings etc.

• To perform other duties assigned by Project Manager in an orderly and efficient manner

Requirements:

• Degree holder in Business Management or related discipline

• Fluency in spoken / written English & Chinese

• Fluency in Putonghua is an advantage

• Proficiency in Microsoft Office and project management software.

• One year or more of experience related to IT or Voice projects or administrative assistance is an advantage

• Proactive with good communication and interpersonal skill

• Good organizing skill and strong at work prioritization

Engineer, Data Network Development (Ref. 587)

Job Description:

• To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.

• To execute implementation of IP network infrastructure upgrades and expansion

• To conduct analysis of network performance, ensuring high availability, and optimizing network performance

• To conduct network assessments and audits for identifying areas of improvement and recommend solutions

• To participate in the evaluation and selection of IP network equipment and solutions.

• To work closely with cross-functional teams for implementation of network security measures.

• To keep abreast with industry trends, emerging technologies and best practices of IP networking.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Computer Science / Telecommunications or related discipline

• Fluency in spoken / written English & Chinese.

• Two or more years of experience in designing, implementing and maintaining IP networks

• Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.

• Good understanding of TCP/IP, subnetting and IP addressing.

• Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus

• Good project management skills to drive for accomplishment of technical projects

• Strong ability to manage multiple priorities

• Good communication and problem solving skill

• Strong adaptability to work in a fast-paced and dynamic environment.

Engineer, Mobile and Fixed Network Development (Ref. 588)

Job Description:

• To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies

• To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement

• To develop and implement network service strategies such as service differentiation and bundling, value-added services.

• To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures

• To define business requirements, service plans, take care and ensure successful service launch.

• To conduct feasibility studies and business case analysis

• To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline

• Fluency in spoken /written English & Chinese

• Two or more year of experience in development of telecommunication network

• Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.

• Familiarity with service design and development frameworks and methodologies.

• Good project management skills to drive for accomplishment of technical projects

• Good analytical skill to assess market needs and identify service opportunities.

• Good communication and presentation skills

• Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.

技術員，基建及接入 (冷氣系統) (Ref. 266)

工作範圍：

• 負責電訊大樓及戶外機站的冷氣系統安裝及維修服務

• 為突發及緊急的冷氣系統故障，提供支援及協助

職位要求︰

• 高中畢業或技術相關學科的大學學歷

• 能操及書寫流利中英文

• 具冷氣系統工作經驗者，優先考慮

• 持澳門勞工事務局發出的初級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Technician, Service Operation Centre (Ref. 407)

Job Description:

• To provide support in Network Operations in the areas of mobile, fixed, data and internet networks

• To handle network faults and maintenance and give technical support for special events

• To assist in network planning and implement network expansion

• To monitor and improve the network performance and quality of services

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken/written Chinese and English

• Fluency in Putonghua will be advantageous

• To provide standby and call-out support during non-office hour including night period

• Holder of light vehicle or motorcycle driving license preferable

Technician, Data Network Development (Ref No: 585)

Job Description:

• Assisting in the design and development of IP network architectures and solutions

• Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

• Assisting in the planning and execution of IP network infrastructure upgrades and expansions

• Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

• Assisting in troubleshooting network issues and conducting root cause analysis

• Analyzing network performance monitoring and optimization activities

• Assisting in documenting network configurations, processes, and procedures

• Keeping abreast with industry standards, emerging technologies and best practices of IP networking

• Executing new IP network equipment acceptance and validation

Requirement:

• Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General knowledge of IP networking principles, protocols, and technologies

• Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

• Basic knowledge of TCP/IP and IP addressing

• Good communication and good team spirit to collaborate effectively with cross-functional teams

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

• Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

• Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

• Assisting in the implementation of mobile network and fixed network service strategies

• Supporting in service integration and delivery

• Monitoring and analyzing service performance metrics, identifying areas for improvement

• Assisting in the documentation and reporting of service development activities

• Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

• Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General understanding of IP network technology and routing protocols (OSPF, BGP)

• Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

• Basic project management skills to support service development

• General knowledge with mobile network technologies is a definite advantage

• Good ability to adapt to new technology in fast speed

• Good communication and team spirit

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

• To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

• To ensure all the maintenance works are carried out in accordance to the defined procedures

• To coordinate the maintenance related matters with customer's representatives

• To provide efficient response to the enquires from both internal and external customers regarding system status

• To perform timely update of system maintenance processes

• To carry out ad hoc installation works

Requirements:

• Degree holder in Electronics / Communications / IT or related engineering disciplines

• Fluency in both spoken/written English & Chinese

• Mandatory to work on shift basis

• Able to work at height

• Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

• 1 to 2 years of experience in providing helpdesk services is a definite advantage

• Good customer service concept and communication skill

• To provide non-office hour support and emergency call-out when necessary

客戶服務主任，零售及中小企銷售發展 (Ref. 10)

工作範圍：

• 於銷售店內為客戶提供服務及推廣公司產品

• 收集客戶意見及把客戶諮詢轉為推廣機會

• 提出建議以改進銷售店運作及業務

• 支援店內行政工作

職位要求：

• 中學程度或以上

• 能操及書寫流利中英文

• 有客戶服務經驗為佳

• 良好人際關係及溝通技巧

• 具基本電腦知識

• 具電子及資訊產品潮流觸覺

客戶服務主任，聯繫中心運作及管理 (Ref. 282)

工作範圍：

• 於以專業態度接聽客戶來電及解問查詢，提供高效率的服務

• 準確瞭解客戶需求並給予適當的解答及指引

• 運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務

• 以專業及適當態度處理客戶投訴

• 透過熱線電話推銷公司的產品及服務

職位要求：

• 中學畢業， 大專或以上學歷為佳

• 能操流利廣東話及普通話

• 能以英語與客戶對答優先考慮

• 勤懇， 有禮， 良好溝通及表達能力

• 懂電腦文書處理及中文輸入法

• 具備良好中文書寫能力

• 輪班工作

• 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

• 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍：

• 為客戶提供光纖到戶服務包括安裝，維修及保養工作

• 為客戶提供高速寬頻，固網電話及專線之安裝及維修服務

職位要求：

• 中學程度或以上

• 能操流利廣東話，略懂英語及普通話更佳

• 具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗

• 良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件

• 具基本工業安全知識

• 良好客戶服務態度

• 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.

金寶來酒店澳門招聘

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 準確快速的為客人辦理入住、離店手續，接听客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 前台部主任

• 行李部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 電工/木工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

澳門某手信店招聘

某手信店招聘：

收銀員兼倉管員

• 負責日常收銀及倉務工作，處理出、人貸及存貨記錄

• 初中或以上程度，懂電腦及文書

• 勤奮、積極、有責任心及誠懇有禮，具獨立處理工作能力。

• 有手信店舖銷售經驗，操流利廣東話、懂普通話及英語優先。

申請方式：

有意者請把履歷，要求待遇及相片發至澳門日報信箱 12002 號或電郵至 chioz@qq.com，合則約見。投履歷時請註明應徵收銀兼倉務員－由 jobscall.me 提供”。

某電器零售公司誠聘

某電器零售公司誠聘：

倉務員

• 出貨、入貨、整理貨物、盤點等

維修技工

• 3 年或以上安裝維修電視、廚房爐具等經驗

以上職位需責任心強，刻苦耐勞，體魄強健，做事主動積極。

申請方式：

有意者請於辧公時間致電 8798 1355 查詢或將履歷電郵到 hra@gdgmacau.com

應徵者所提供的個人資料，員用作招聘用途，一切資料絕對保密

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近期招聘：