WYNN PALACE (MACAU) 澳門永利皇宮招聘

Executive - Loyalty Marketing 會籍忠誠管理專員

Job Purpose

• Execute marketing campaigns and strategies to attract and retain players and ensure the highest level of guest satisfaction.

Key Responsibilities

• Support the Manager to plan, coordinate and execute player development events and promotional activities

• Conduct gaming promotions and perform follow-up actions

• Interact with Department and Company Team Members, management, and contractors professionally and positively to ensure projects run smoothly

• Manage and oversee the production of marketing materials such as gifts, tickets, etc.

• Prepare daily and monthly reports for management’s review

Competencies and Requirements

• Experience: Fresh graduates are welcomed. Experience in gaming marketing is an advantage

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of table game regulations. (Strategic planning experience preferred)

• Language Ability: Fluent in Cantonese, Mandarin and English

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

主要職責

• 負責執行市場營銷活動和戰略，以吸引和留住賓客及確保為賓客帶來高水平的滿意度。

職位介紹

• 負責協助經理規劃及實行賓客的活動及推廣計劃

• 實施娛樂場推廣並執行後續行動

• 須以專業及正面的態度與部門、團隊成員、管理層及承包商等作出溝通及協調工作，以確保項目能順利運行

• 管理和監督生產營銷材料，如贈品，門票等

• 向管理層作出每日及每月的工作彙報

職位要求

• 工作經驗：歡迎應屆畢業生。具娛樂場市場業務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例（具戰略策劃經驗者為佳）

• 語言能力：能操流利廣東話，普通話及英語 (日文及韓文皆適 ）

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

數碼轉型主任 Supervisor - Digital Transformation (4052BR)

主要職責

永利渡假村（澳門）有限公司致力於推動公司整體數位轉型。透過數位化資訊和自動化業務流程，提高團隊的整體效率和生產力，同時專注於業務成長。數位轉型團隊負責確保公司達到此目標，在公司內部領導並制定業務營運及客戶體驗的數位轉型策略，成為數位化和自動化的推廣者和實踐者。

職位介紹

• 負責所有數位化項目，從可行性研究、開發、實施到專案上線

• 消化可行性研究中的業務需求，並在必要時提供諮詢

• 需協調及與團隊有效地溝通，並確保項目能按時完成

• 管理及確保項目的品質

• 負定期監控流程自動化的狀況，並在必要時解決突發事件

職位要求

• 工作經驗：具最少三年資訊科技管理的工作經驗，具娛樂場或酒店業工作經驗者優先考慮

• 教育程度：電腦科學、商業資訊系統或相關學科的文憑或學士學位

• 語言能力：能操流利英語、廣東話及普通話書寫及口語能力

• 技能 / 證書：

• 具備良好的 HTML、CSS、JSP、JavaScript、Java、SQL、API（JSON/RESTful）等程式設計經驗

• 擁有豐富的機器人流程自動化、工作流程引擎、智慧文件處理、OCR 和人工智慧技術的實務經驗

• 積極主動，能夠有效地領導團隊成員

• 對開發方法或解決問題具有較強的批判性思考能力

• 確保所有團隊成員了解專案進度、問題和行動事項

• 將業務需求轉化為可歸檔的工作，並與團隊成員溝通相關事宜

• 具文件管理能力，並向專案和相關人士展示啟動、里程碑更新和結束的最新情況

• 熟練使用 Power BI/Tableau 和 PowerPoint 進行簡報

• 具優秀的時間和專案管理技能，有能力根據關鍵績效指標決定優先順序

• 熟練使用 MS Visio 建立業務工作流程圖

• 具備遵循 SOX、PCI、MICR 和 MCSL 的經驗者優先

Job Purpose

Wynn Resorts (Macau) S.A. has a vision on moving forward to digitally transform its operation throughout the company. By digitizing information and automating business process, we increase the overall efficiency and productivity of teams while focusing on growing our business. Digital Transformation team is dedicated and responsible to ensure the company is going to attain this goal. Lead and strategize digital transformation in both business operation and customer experience in the company. Be a digitization and automation evangelist and practitioner in the company.

Key Responsibilities

• Responsible for all Digital projects, from feasibility study, development, implementation, to project go-live

• Digest the business requirements from feasibility study and give development advisory when necessary

• Coordinate and communicate team performance to ensure deliverables are on time

• Govern the established standards and ensure delivery quality

• Keep routine monitoring on the healthiness of process automation and resolve incidents if necessary

Competencies and Requirements:

• Experience: Minimum 3 years working experience in IT supervisory role. Experience in Entertainment/Hospitality industry is an advantage.

• Education: Diploma/Degree holders in Computer Science, Business Information Systems, or related disciplines.

• Language Ability: Proficient written and spoken communication skills in English and Chinese Cantonese and Mandarin.

• Skills:

• Advance programming experience with HTML, CSS, JSP, JavaScript, Java, SQL, API (JSON/RESTful), etc.

• Excellent hands-on experience with Robotic Process Automation, Workflow Engine, Intelligent Document Process, OCR, and AI technologies.

• Design, develop, and implement integration between automation tools and application.

• Self-motivated and be able to lead team members.

• Strong critical thinking on development approach or resolving issues.

• Keep all team members on track and informed on status, issues, and action items.

• Translate business requirements into archivable tasks and communicate back to team members.

• Manage documentation for and present updates on Kick-off, Milestone Updates, and Closure to projects and stakeholders.

• Proficient in using Power BI/Tableau and PowerPoint for presentations.

• Excellent time and project management skills, ability to prioritize with proven KPI.

• Proficient in using MS Visio for creating business workflow diagram.

• Experience in compliance with SOX, PCI, MICR and MCSL.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會計及固定資產助理會計 Assistant Accountant - General Ledger and Fixed Assets Accounting (3870BR)

主要職責

• 須負責處理付款發票和與供應商對帳，並將支付資料整理和分類歸檔。

職位介紹

• 負責整理有關會計收支記錄，準備財務報表和銀行對帳等工作

• 檢查財務記錄並處理不一致之賬項記錄

• 協助會計及固定資產部的日常運作

• 更新並準備月結財務報表

• 須同時妥善管理及處理多個項目

職位要求

• 工作經驗：於大型機構從事會計或應付賬工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 技能 / 證書：持有會計相關證書者優先考慮

• 語言能力：能書寫及操流利廣東話及英語

• 電腦應用：熟識 Ms Office 軟件操作(中英文版本)和會計軟件應用

Job Purpose

Responsible for editing journal entries, preparing month-end closing reports and Bank Reconciliation

Key Responsibilities

• Prepare journal entries, review supporting, calculate balances and prepare accounts reconciliation.

• Investigate any discrepancies in accounts balances and generate financial reports

• Assist in the smooth operation of the General Ledger office

• Update and prepare monthly reports

• Manage multiple projects simultaneously, priorities work and follow through on issues in a timely manner

Competencies and Requirements

• Experience: Previous General Ledger or Accounts Payable experience in a large organization

• Education: Secondary school diploma

• Knowledge/Certificates: Accounting certificates an advantage

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Intermediate MS Office (Chinese and English) and accounting software applications

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

餐飲市場推廣主任 Officer - Food and Beverage Marketing (2902BR)

主要職責

執行公司日常食品和飲料營銷舉措和計劃； 管理經理分配的項目。 支持內部和外部溝通策略，管理餐飲團隊的每日簡報，並協調促銷活動和營銷活動。

職位介紹

• 支持餐飲市場推廣高級經理執行和啟動餐飲營銷計劃。

• 準備由餐飲營銷團隊發起的工作簡報，在經理的指導下及時、專業地傳達所有餐飲促銷活動。

• 協調 WM/WP 餐飲團隊的工作簡報，並在向創意/數字營銷/多媒體團隊匯報藝術品或社交內容開發之前整合準確的信息。

• 與文案機構密切合作，撰寫、編輯、校對和分發營銷材料和促銷材料的內容。

• 與採購團隊合作，提供抵押品規格、材料要求和訂單數量，以便從供應商處獲取印刷抵押品的報價並管理交付時間表。

• 與管理層合作，根據公司戰略和目標受眾制定和實施營銷計劃以及各種單獨的活動。

• 支持經理提供流量控制、狀態和績效報告，以供管理審查和跟踪。

職位要求

• 工作經驗： 至少 3 年溝通職位相關經驗

• 知識/證書：

• 較強的溝通和人際交往能力，能夠進行創造性思考

• 精通 Microsoft Office、內容管理系統、印刷媒體和社交媒體平台

• 在向合作夥伴通報情況、時間管理和績效分析方面具有良好的執行力

• 教育程度：傳播學、新聞學或相關領域的學士學位

• 語言能力：良好的英語、粵語和普通話書面和口語能力

• 電腦應用：

• 擅長 MS Office 和 Photoshop

• 了解現有的社交媒體平台和在線評論網站，以便為這些平台提供內容管理。

Job Purpose

Execute company’s daily food and beverage marketing initiatives and programs; manage certain projects assigned by manager. Support internal and external communications strategy, manage daily briefing from F&B team, and coordinate promotional events as well as marketing campaigns.

Key Responsibilities

• Support Senior Manager – Food and Beverage Marketing to execute and launch F&B marketing initiatives.

• Prepare job briefing which initiate by F&B Marketing team, communicates all F&B promotions in a timely and professional manner with manager’s guidance.

• Coordinate job brief from WM/WP F&B team and consolidate accurate information before debrief to creative/ digital marketing/ multimedia team for artwork or social content development.

• Work closely with copywriting agency to write, edit, proof reading and distribute content for marketing material and promotion collateral.

• Work with procurement team to provide collateral specification, material requirements and order quantity in order to get the quotes from vendors for printing collaterals and manage delivery timeline.

• Collaborate with management to develop and implement marketing plan as well as various individual campaign based on company strategy and target audience.

• Support manager on traffic control, status and performance report for management review and tracking.

Competencies and Requirements

• Experience: Minimum 3 year of relevant experience in a communications role.

• Knowledge/Certificates:

• Strong communication and interpersonal skills and be able to think creatively.

• Proficient in Microsoft Office, content management systems, print media and social media platforms.

• Good execution on briefing partners, time management and performance analysis.

• Education: Bachelor’s degree in Communications, Journalism, or related field.

• Language Abilities: Good written and spoken English, Cantonese and Mandarin

• Computer Skills:

• Good at MS Office and Photoshop

• Aware of existing social media platforms and online review sites in order to provide content management to those platforms.

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Assistant Manager – Social Media (Contractor) 社交媒體副經理 (合約員) (4330BR)

主要職責：負責國際市場社交媒體內容和營運的規劃和成功執行。

職位介紹

• 支持社交媒體總監制定並實施整體社交媒體內容和運營策略，以確保永利在社交媒體領域處於並保持市場領先地位

• 領導及開發符合公司戰略目標的社交媒體內容

• 定期策劃主題性和戰術性內容，以支持公司的品牌建設和商業工作

• 計劃和執行社交媒體活動，創造引人入勝的線上到線下用戶體驗，以吸引客流到永利

• 與各個內部部門就內容創建和材料準備進行協調和溝通

• 管理和支持代理機構製作超出預期的創意和高質量內容

• 管理內容創作以及與外部視頻團隊、網紅和名人等第三方合作

職位要求

• 工作經驗： 具最少4 -5年在數位行銷、平台運營、數據分析及社交媒體活動管理的經驗。具奢侈品牌、設計、藝術與文化以及酒店業的工作經驗者優先考慮。

• 教育程度： 具學士學位畢業或以上程度

• 技能 / 證書：

• 了解社交媒體平台及這些平台所帶來的市場機會

• 具備良好的文案寫作和審美分析能力

• 語言能力： 能操流利廣東話、普通話及英語，具良好中英文書寫能力

• 電腦應用：

• 精通在線設計、視頻編輯工具、桌上出版及MS Office

• 熟悉移動通信和在線廣告技術，如響應式設計、移動支付等

Job Purpose: Responsible for the planning and successful execution of the social media content and operation for the international market

Key Responsibilities

• Support social media Director to formulate and implement an overall social media content and operation strategy to ensure that Wynn has a top-notch presence in the social media landscape and stays ahead of the market

• Lead the effort to develop social media content in alignment with the company’s strategic objectives

• Curate both topical content and tactical content regularly to support the company’s brand building and commercial efforts

• Plan and execute social media campaigns to create an engaging online-to-offline user experience to drive footfall to the Wynn properties

• Liaise with various internal departments on content creation and material preparation

• Manage and support agencies to produce creative and quality content that beats expectations

• Manage content creation and collaboration with third parties such as external video crew, influencers and celebrities

Competencies and Requirements

• Experience: Minimum 4 - 5 years of relevant experience, Experience in digital marketing, platform operation, data analysis, managing social media campaigns. Experience working in luxury brands, design, art and culture, and hospitality is a plus

• Education: bachelor’s degree or above

• Knowledge/Certificates:

• Knowledge of popular social media platforms and the marketing opportunities these platforms present

• Strong copywriting skills and strong sense of aesthetics

• Language Ability: Good written and spoken in English, Mandarin, and Cantonese

• Computer Skills:

• Proficient in the use of online design and video editing tools, desktop publishing and MS Office

• Familiar with mobile technologies, e.g. responsive design, mobile payments, etc.

如欲了解職位詳情，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188。

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作設計師Multimedia Designer – Communications (2D & 3D animation)

主要職責：創建和製作動態圖形設計、動畫和視頻項目

職位介紹

• 負責製作二維及三維動態圖形及動畫，影片剪輯及後期製作

• 具備創意及能為動畫、相片及影片創作故事板

• 管理數位電子屏幕上的多媒體內容，以及室內外所有視屏的節目流程和時間表

• 須處理突發項目，並與內部各部門及供應商協調有關項目的需要

• 須保持創作的一致性以及合乎公司品牌規格的標準

職位要求

• 工作經驗：至最少1-2年多媒體製作工作經驗

• 知識／證書：熟練掌握行業標準軟件，包括 Adobe Creative Suite（Photoshop、Illustrator、After Effects、Premiere Pro）、DaVinci Resolve 以及 3D 建模軟件（如 Blender、Cinema 4D）；熟悉影音設備操作

• 教育程度：具影片製作/多媒體設計/動態圖形或相關領域的學士學位

• 語言能力：能操流利粵語、英語及普通話

• 電腦應用：2D 與 3D 動態圖像設計軟件、影片及照片編輯軟件

• 其他要求：願意配合彈性工作時間，包括晚上、週末及公眾假期，以滿足活動拍攝及社交媒體宣傳需求。

Job Purpose: Create and produce motion graphic design, animation and video projects. Handle daily operational duties. Ensure effective and accurate communications on all multimedia channels according to brand standards and guidelines.

Job description

• Responsible for creating 2D and 3D motion graphic and animation, video editing and post production

• Creative thinking and storyboard creation for animation, photo and video production

• Monitor and manage multimedia content for digital signage, programs/rundowns and schedules for outdoor and indoor video screens

• Handle ad-hoc projects and coordinate with internal departments and vendors on project needs

• Maintain consistency of creativity and in line with the Company brand standard

Competencies and Requirements:

• Experience: 1 - 2 years of related experience

• Knowledge/Certificates: Proficiency in industry-standard software, including Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro), DaVinci Resolve and 3D modeling software (e.g., Blender, Cinema 4D), Familiar with video and audio equipment operation.

• Education: Bachelor Degree in multimedia/motion graphic design/video production or related field

• Language Ability: Good command of English, Cantonese and Mandarin

• Computer Skills: 2D & 3D motion graphic design software, video and photo editing software

• Others: Willingness to work flexible hours, including evenings, weekends and public holidays, to accommodate event coverage and social media campaign needs.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

值班工程師 Duty Engineer

主要職責

• 確保高品質的維修工作按計劃及程序完成。迅速且有效地應對緊急維修情況，以減少停機時間，並確保賓客的安全與舒適。

職位介紹

• 作為緊急故障及關鍵系統失效的第一線應對人員。

• 診斷並解決涉及暖通空調、電力、管道及消防系統的緊急問題。

• 與相關部門協調，確保迅速解決緊急情況，並將對賓客及營運的影響降至最低。

• 監控樓宇管理系統，及早識別潛在風險以防止問題擴大。

• 監督安裝、維修、翻新及保養工作，確保維修工作及工單按計劃及程序完成，並保持高品質。

• 每日檢查所有建築、設備及設施，以降低緊急情況發生的可能性，並在需要時採取糾正措施。

職位要求

• 工作經驗：具最少五年工程維修工作經驗

• 技能 / 證書：熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消

• 防、水管及排水系統、供水、BMS、UPS 和照明控制系統。

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識 MS Office (熟識各種控制系統如 PMS, BMS 和 AFA 系統者優先)

Job Purpose

• Support and assist the Manager – Duty Eng Team with the shift operations of the Engineering Department and ensure high-quality maintenance works are carried out on schedule and in accordance with procedures. Respond promptly and effectively to emergency maintenance situations to minimize downtime and ensure guest safety and comfort.

Key Responsibilities

• Act as the first responder for urgent breakdowns and critical system failures.

• Diagnose and resolve emergency issues involving HVAC, electrical, plumbing, and fire safety systems.

• Coordinate with relevant departments to ensure swift resolution of emergencies with minimal impact on guests and operations.

• Monitor building systems and identify potential risks before they escalate.

• Supervisor installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures

• Conduct daily inspections of all buildings, plants and facilities to reduce the likelihood of emergencies and execute correction action if needed

Competencies and Requirements

• Experience: Minimum of 5 years’engineering experience

• Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system.

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office. Various Control Systems such as PMS, BMS and AFA systems is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽一級技術員 Technician I - Audio Visual

主要職責：在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。

職位介紹

• 須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作

• 須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常

• 須負責維修系統組件，以確保視聽系統行動運作正常

• 根據需要設計，安裝和測試新的視聽設備

• 分析和解決安裝問題

職位要求

• 工作經驗：具最少四年於視聽部工作的經驗

• 技能 / 證書：須能操作數碼控台，音響系統，LED 顯示屏和投影機，視頻播放軟件及燈光系統

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及英語會話

• 電腦應用：熟悉 PC 及 MS Office 電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮

Job Purpose: Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.

Key Responsibilities

• Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events

• Conduct pre-conference tests to check and verify equipment and sound and vision quality

• Maintain systems components to ensure smooth AV operations

• Analyse and troubleshoot installations issues and problems

• Design, install and test new AV equipment as required

Competencies and Requirements

• Experience: Minimum 4 years of AV experience

• Knowledge/Certificates: Operational knowledge of digital sound desks, PA systems, LED screens and projectors, video playback software and lighting systems

• Education: Secondary school diploma or equivalent

• Language Ability: Good Cantonese and conversational English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

視聽技術經理 Manager - Audio Visual

主要職責：管理視聽部的日常運作，並確所有視聽設備的操作正確及定期保養。

職位介紹

• 經常檢查餐廳和度假村內活動以監視 AV 設置和輸出

• 根據各部門的要求，規劃視聽活動的操作和維護要求

• 評估視聽需求及監控經營用品和設備需求的庫存

• 開發，實施和監控視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻，團隊成員儀容，設備使用以及健康和安全

• 通過發現問題並實施適當的解決方案來解決系統和設備問題

職位要求

• 工作經驗：具最少 7 年視聽工作經驗 (具 5 星級度假村經驗優先)

• 技能 / 證書：具音頻通信，錄影顯示系統，廣播系統，視頻顯示系統，背景音樂系統，舞台燈光，MATV，Creston及視頻投影系統知識

• 教育程度：學士學位或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：須熟悉 PC 及 MS Office 操作，懂電腦知識硬件配置和軟件編的優勢

Job Purpose: Manage the daily operations of the Audio Visual Department and ensure the correct operation and regular maintenance of all AV equipment.

Key Responsibilities

• Inspect outlets and events frequently to monitor AV setup and output

• Plan the operation and maintenance requirements of AV activities based on departments’ requests

• Evaluate AV requirements and manage the inventory of operating supplies and equipment needs

• Develop, implement and monitor quality control mechanisms for the AV Department including setup, storage, audio and video, staff grooming, equipment use, and health and safety

• Solve systems and equipment issues by identifying problems and implementing appropriate solutions

Competencies and Requirements

• Experience: Minimum 7 years of AV management experience (in a five-star resort an advantage)

• Knowledge/Certificates: Operational knowledge of audio communications, video display systems, background music systems, stage lighting, MATV, Crestron and video projection systems

• Education: Bachelor degree or above

• Language Abilities: Good Cantonese, Mandarin and English

• Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

咖啡師 Barista

主要職責

• 以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。負責為賓客介紹、準備及端上飲品；同時亦須維持咖啡枱的整潔、作好款客擺設及保持咖啡質量等工作。

職位介紹

• 為每位賓客提供高品質的咖啡出品和服務

• 以親切且熱情的態度與顧客互動 及答覆餐飲相關問題，必要時提供建議

• 確保所有硬件設備，吧台設備保持清潔及衛生

• 培訓餐飲成員對不同飲料及咖啡的認識，以及如何服務賓客

職位要求

工作經驗：具至少三年在酒店或餐廳擔任顧客服務相關的工作經驗

• 技能 / 證書：具備良好的咖啡及飲料相關知識、咖啡師證照者優先考慮

• 教育程度：中學畢業或同等程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉 MS Office 電腦軟件操作優先考慮

Job Purpose

• Ensure guests receive courteous and efficient five-star service. Introduce coffee to guests and prepare and serve drinks. Clean, tidy and setup coffee station for service, and maintain coffee quality.

Key Responsibilities

• Prepare high quality coffee for guests, including non-alcoholic drinks

• Clean and tidy the coffee station and equipment frequently

• Greet guests in a warm, welcoming, and courteous manner, address guests’ requests and handle complaints promptly and to their satisfaction

• Educate F&B Staff about different beverages and coffee and how to serve them

Competencies and Requirements

• Experience: Minimum of 3 years' related customer service experience in a hotel or restaurant

• Knowledge/Certificates: Good product knowledge of coffee and beverages; Barista certificate an advantage

• Education: Secondary school or equivalent

• Language Abilities: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Knowledge of MS Office an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

禮賓司膳員 Concierge Butler

主要職責

• 負責為永利皇宮主席會的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 為賓客的到臨準備及擺放娛樂場游戲所需的用品

• 與餐飲及市場部服務代表協調配合，以滿足賓客需求並確保特殊要求得到妥善落實

• 身著合身潔淨的制服，於永利皇宮主席會入口處以熱情周到的方式迎接賓客

• 詳細介紹餐飲區、遊戲沙龍、娛樂室、KTV、雪茄吧及酒窖，並說明各區域特色功能

• 處理貴賓預訂服務，包括餐廳、水療及轎車服務；妥善安排賓客需求，並提供本地景點與活動推薦

• 推薦餐飲搭配方案及升級選擇

• 根據賓客需求採購特定物品

• 製作並定期更新賓客的個人檔案

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利的廣東話或普通話；具備英語日常溝通能力

• 其他：具備良好的社交能力；能夠在壓力環境下高效工作

Job Purpose: Provide professional, personalized service to Chairman’s Club VIP guests in Wynn Palace. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• Prepare gaming trunk amenities at Salon for guests’ arrival by creating a luxurious atmosphere

• Coordinate with the F&B and Marketing hosts to satisfy guests’ requests and ensure special requests are met

• Greet guests upon arrival at the Chairman’s Club entrance in a warm, welcoming manner wearing a well-pressed, fitted and clean uniform

• Provide the outlets, gaming salons, entertainment rooms, KTV, cigar room and wine cave introduction and explain room features

• Manage VIP reservations, including restaurants, spa and limousine services; ensuring their preferences are taken care of, and providing recommendations on local attractions and activities

• Recommend F&B combinations and upsell alternatives

• Purchase specialty items for guests when required or if requested

• Maintain guests’ preference profiles and track their likes and dislikes, update into playbook promptly

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: High school certificate or equivalent

• Language Ability: Fluent Cantonese or Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

尊貴服務員領班 Elite F&B Service Team Leader

主要職責

• 以親切友善及專業的態度歡迎及款待賓客，為賓客帶來五星級的禮遇及有效率的餐飲服務，讓賓客留下美好的印象。細心聆聽賓客的需要，並有禮清晰地回應，以提供五星級的優質顧客服務。

職位介紹

• 以殷勤有禮的態度歡迎和接待賓客

• 確保賓客訂單全程準確無誤

• 細心瞭解及預測賓客的需要及期望並作出安排

• 與賓客進行互動並提供五星級的禮遇及有效率的餐飲服務

• 在互動中自然地使用賓客姓名

• 熟悉渡假村所有的設施和服務

• 須常具備部門及公司所要求的良好個人儀表和衛生標準

• 須協助和履行主任委派的工作

職位要求

• 工作經驗：一年或以上於五星級酒店或餐廳的工作經驗優先

• 教育程度：中學畢業或以上程度

• 技能 / 證書：熟悉餐飲服務

• 語言能力：能操流利普通話及良好英語

• 其他：優質客戶服務，良好的溝通和人際關係技巧；能承受工作壓力

Job Purpose

• To meet and greet guests and offer them Food & Beverage service promptly in a courteous, professional manner consistent with Wynn Standards, Policies & Procedures in order to maximize guest satisfaction. To engage with guests, anticipate their needs, and customize interactions.

Key Responsibilities

• Greet and welcome guests in an articulate, warm manner

• Ensure accuracy of guest orders from beginning to end

• Must anticipate guest needs at all times

• Assist in serving food & beverages while engaging with guests

• Must use guest name in a natural manner where possible

• Be fully conversant with all services and facilities offered by the hotel

• Maintain excellent standard of personal appearance and hygiene at all times

• Accept any other duties and responsibilities assigned by the Supervisor

Competencies and Requirements

• Experience: 1 year of work experience in 4-5 star hotel restaurant an advantage

• Education: High school certificate or equivalent

• Knowledge/Certificates: Knowledge of restaurant service

• Language Ability: Fluent Mandarin; working knowledge of English

• Others: Good social skills; can work well under pressure

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

代客泊車員 Valet Attendant - Bell, Door & Valet

主要職責：須負責以安全及有條理地停泊賓客的車輛，並為賓客提供專業及有禮的服務。

職位介紹

• 須遵守交通規則並安全駕駛

• 安全及妥善地停泊賓客的車輛

• 小心保管車輛的鑰匙

• 須履行高級代客泊車員所委派的工作

職位要求

• 工作經驗：具最少兩年的駕駛經驗；具一年客戶服務或代客泊車的工作經驗者為佳

• 技能 / 證書：持有效澳門駕駛執照

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及普通話；懂英語者優先考慮

• 電腦應用：基本程度

Job Purpose: Park guest vehicles in a safe and orderly manner and provide efficient, professional and courteous service to all guests.

Key Responsibilities

• Drive vehicles safely and follow traffic regulations

• Park guests’ cars safely and properly

• Secure the keys of parked cars

• Assist and perform duties assigned by the Lead Attendant

Competencies and Requirements

• Experience: Minimum 2 years of driving experience; 1 year customer service or valet parking experience preferred

• Knowledge/Certificates: Valid Macau driving license

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin; English an advantage

• Computer Skills: Basic

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳服務聯絡員 Butler Dispatch Agent - VIP Services

主要職責

• 負責接聽電話，並按賓客需要而分派工作予司膳員、經理、總監及相關部門如轎車服務控制室聯絡員、理療/康體部及餐飲部處理，務必為貴賓提供專業及友善的服務。

職位介紹

• 須處理從其他部門和賓客的司膳服務請求

• 記錄每天所收到的電話

• 須與賓客服務中心協調溝通，以便及時瞭解賓客所需

• 保持客人的偏好結構和記錄他們的喜好

• 須透徹瞭解整個渡假村的設施及服務

• 須協助及執行高級司膳員所委派的工作

職位要求

• 工作經驗：曾於五星級酒店任職客户服務工作者優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：能操寫流利英語、廣東話及普通話

• 電腦應用：對 MS Office 及 Outlook 具初步認識，懂 Opera 或 Fast-Track 者優先考慮

Job Purpose

• Answer incoming calls, dispatch butlers, log down guest requests and ensure each request is completed in a timely manner according to procedure. Liaison between multiple departments in order to fulfil guest requests.

Key Responsibilities

• Handle requests for butler services from other departments and guests

• Record the number of calls received daily

• Coordinate with the Guest Services Centre to satisfy guests’ requests

• Maintain guests’ preference profiles and track their likes and dislikes

• Know and understand all the resort’s facilities and services

• Assist and perform duties assigned by the Lead Butler

Competencies and Requirements

• Experience: Previous guest service experience in a 5-star hotel an advantage

• Education: Secondary school diploma or above

• Language Ability: Fluent spoken and written English, Cantonese and Mandarin

• Computer Skills: Basic MS Office and Outlook; Opera and/or Fast-Track an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務碼頭/酒店代表 Pier / Hotel Representative - Limousine Services

主要職責：須負責賓客從港澳/北安客運碼頭到酒店的交通安排，並提供友善及有效的服務以確保能令賓客感到滿意。

職位介紹

• 在港澳碼頭及北安客運碼頭歡迎及歡送賓客

• 在碼頭地點舉起永利皇宮的招牌以及推廣公司的接送服務

• 引領賓客乘坐穿梭巴士，轎車或出租汽車

• 清楚了解度假村內的所有設施和服務

• 保持有關公司的最新消息，事件及活動等，並向賓客提供有用資訊及指示

職位要求

• 工作經驗：具最少一年於五星級度假村從事客戶服務的工作經驗

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話及英語；憧普通話者優先考慮

Job Purpose: Assist guests arriving at the Macau and Taipa Ferry Terminals with transportation to the hotel. Provide friendly, efficient service and ensure the highest level of guest satisfaction.

Key Responsibilities

• Welcome guests upon their arrival and farewell them at the Macau and Taipa Ferry Terminals

• Hold up Wynn Palace signage at the arrival terminal and promote our transportation services

• Usher guests to shuttle bus, limousine or car rental

• Know and understand all the resort’s facilities and services

• Stay up-to-date about Company news, events and activities and provide useful information and directions to guests

Competencies and Requirements

• Experience: Minimum 1 year of customer service experience in a five-star resort

• Education: Secondary school diploma or equivalent

• Language Abilities: Good Cantonese and English; Mandarin an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

豪華轎車司機 Limousine Chauffeur

主要職責

須安全及迅速地接送賓客到澳門各地點，並為賓客提供專業及有禮的服務，並保持風度以為賓客提供個性化的服務。

職位介紹

• 負責安全及迅速地接送賓客到澳門各地點

• 如有需要，可與賓客了解及分享有關酒店的細節，澳門旅遊景點及活動等

• 依照交通和停車規則，判斷交通及路面情況

• 為賓客提供便利的設施，準備充足的水和毛巾

• 須時常保持轎車的清潔

• 熟悉勞斯萊斯和豐田的性能和特點

職位要求

• 工作經驗：具最少 3 年的駕駛經驗，駕駛豪華轎車者優先考慮；對於駕駛所有尺寸的轎車有信心；從事於五星級酒店的客戶服務工作經驗者優先考慮

• 技能 / 證書：持有效澳門駕駛執照；詳細了解澳門的街道和景點；具優秀的豪華汽車知識

• 教育程度：中學畢業或以上程度

• 語言能力：能操流利廣東話，普通話及一般英語溝通

• 電腦應用：對互聯網，衛星導航及智能手機有基本認識

Job Purpose

• Drive guests to and from destinations in Macau safely and promptly. Provide professional and courteous service to all guests. Demonstrate poise and deliver personalized service at all times.

Key Responsibilities

• Transport guests to and from various locations in Macau safely and promptly.

• Able to explain and recommend resort information, Macau attractions and activities.

• Follow all driving rules and traffic regulations, review and study traffic conditions.

• Prepare daily amenity. Ensure water and towels are fully stocked.

• Ensure the cleanliness of the vehicles at all times.

• Knowledgeable with Rolls Royce and Vellfire’s mechanism and special features.

Competencies and Requirements

• Experience: Minimum 3 years of driving experience, with limousine driving an advantage; confident with driving all sedan sizes; previous guest service experience in a 5-star hotel an advantage

• Knowledge/Certificates: Valid Macau drivers’ license; detailed knowledge of Macau streets and attractions; excellent luxury vehicle knowledge

• Education: Secondary school or above

• Language Ability: Fluent Cantonese, Mandarin and conversational English.

• Computer Skills: Basic knowledge of internet, GPS and smartphone.

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

品牌主任 Officer - Brand Marketing (ID:1047BR)

主要職責

• 負責所有品牌與廣告活動的順利執行，確保與公司品牌策略的一致性。此職位需要仔細校對推廣資料，並協調推廣活動的相關事務。

職位介紹

• 負責日常推廣活動的執行，並向管理層提交日常進展報告。

• 負責以高標準的溝通能力，並在及時的時間內完成工作。

• 與創意及多媒體團隊協調，介紹並聯繫即將推出的娛樂場推廣活動。

• 支援品牌經理推動大型活動計畫，並為娛樂場營運、會藉、推廣營運及項目策劃等不同部門提供協調與支援。

• 負責娛樂場導向標誌的規劃與執行，包括撰寫內容、校對資料，以及提出新的傳播建議供管理層審核。

• 協助推行行銷策略與活動，提升公司品牌知名度及營收。

• 維護專案資料庫及預算報告，確保資料的完整與準確。

• 具備良好的行政管理技能（如報告撰寫、簡報製作及高效處理發票）。

職位要求

• 工作經驗：具至少 2-3 年相關工作經驗

• 教育程度：具市場營銷、傳播、酒店或相關專業的學士學位。同時具備創意設計與製作知識者優先

• 語言能力：具良好的廣東話、普通話及英文書寫和口語能力

• 電腦技能：熟識 MS Office 電腦軟件操作和精通中英文文書處理

Job Purpose

• Responsible for smooth execution of all branding and advertising campaign to ensure they are in line with the company’s brand strategy. The role, which requires careful attention to detail in proofreading promotion materials and coordination in marketing campaigns and events

Key Responsibilities

• Responsible for daily promotional operations and prepare regular reports for management.

• Responsible for delivering work to a high communication standard and within a timely manner.

• Introduce and liaise upcoming casino promotions with Creative and Multimedia team.

• Assist the manager in driving large-scale campaign efforts and provide coordination support between different business units, including Casino Operations, Club Marketing, Campaign Operations, and Special Events.

• Coordinate and execute the casino directional signage plan, including writing, proofreading, and suggesting new communications for all casino touchpoints for management approval.

• Assist in implementing marketing plans and campaigns to increase awareness and profitability for the company.

• Maintain project compendium and budget reports.

• Strong administrative skills, including report generation, PowerPoint creation, and efficient invoice processing.

Competencies and Requirements

• Experience: Minimum of 2-3 years related experience

• Education: Bachelor’s degree in marketing, Communications, Hospitality or related field. Knowledge of creative design, production an advantage

• Language Ability: Good written and spoken Cantonese, Mandarin and English

• Computer Skills: Knowledgeable in Microsoft Office applications and proficient in Chinese word processing

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

金寶來酒店澳門招聘

大堂助理經理

學歷要求：

• 大專或以上學歷

工作經驗要求及招聘條件：

• 協助大堂經理/副經理維持酒店正常運作, 處理酒店客人投訴及突發事件, 收集意見等；

• 掌握客房預定情況, 熟練前廳部的各項工作流程；

• 有良好的團隊領導精神及執行力；

• 前廳部工作至少 2 年以上；

• 懂一般電腦文書處理工作；

• 廣東話及普通話、一般英文。

前台接待員

***歡迎應屆畢業生

工作內容：

• 準確快速的為客人辦理入住、離店手續，接聽客人咨詢電話等；

• 懂一般電腦文書處理工作；

• 廣東話、普通話及一般英文。

賓客服務主任

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 掌握客房預訂情況，收集客人意見，處理賓客的問題和投訴及突發事件等，協助大堂經理維持酒店的正常運作；

• 為貴賓提供最優質及個人化服務以建立持久良好的專業關係，提升客戶忠誠度；

• 前廳部工作至少 2 年以上；

• 有良好的團隊領導精神及執行力，熟練掌握前廳部工作的各個環節和程式；

• 流利廣東話及普通話、一般英文。

賓客服務員

學歷要求：

• 高中或以上學歷

工作經驗要求及招聘條件：

• 賓客關係維護、提供個性化服務、解答客人關於酒店設施、服務、周邊景點及交通的咨詢；

• 處理客人投訴及特殊需求，確保問題及時解決並提升滿意度；

• 與客房部、餐飲部等部門協作，確保客人需求得到快速回應；

• 協助為客人提供行李搬運與安全保管服務。

保安員

學歷要求：

• 小學教育

工作經驗要求及招聘條件：

• 維持酒店內的安全與秩序；

• 巡邏、維護酒店資產安全；

• 負責酒店訪客登記及監控安保、消防系統等；

• 懂廣東話及普通話。

前台部

• 接線生/行李員

• 前台部主任

• 行李部副主任/主任

管家部

• 清潔員

• 客房接單員

• 客房部主任

• 制服及布草員

• 房口服務員/領班

餐飲部

• 餐飲服務員

• 餐飲服務部長/主任

• 廚房雜工/廚師

• 管事部主管/管事員

工程部

• 木工/電工/油漆工

• 設施維修員

財務部

• 採購員/倉務員

申請方式：

有意申請的澳門居民請將履歷 、薪金要求及近照電郵至：hr@treasurehotelmacau.com，合則約見。

FUTURE BRIGHT GROUP 佳景集團澳門招聘

佳景集團創立於1984年，為澳門最大的飲食集團，服務地區遍及澳門及香港，經營合共超過30間餐廳、美食廣場店及零售店。除餐飲業務外，集團更擴展業務至食品手信、食品貿易、機構膳食、娛樂及會所管理等。

佳景集團秉持多元化的發展路線，建立了多個餐飲品牌，涵蓋多國菜式，包括粵菜、滬菜、台式料理、日本料理、葡國菜和澳門特色菜等；並涉及不同的餐飲服務類型，包括高級餐館、美食廣場、機構膳食和會所管理等。另一方面，集團積極引入多個特許經營餐飲品牌，包括國際著名咖啡店太平洋咖啡、日本連鎖快餐品牌胡椒廚房、日本地道拉麵店霸嗎拉麵、風雲丸。

在2014年，佳景集團將歷史悠久的「澳門英記餅家」重新包裝，以「英記手信 澳門厚禮」為基調，打造全新品牌形象，為旅客提供高品質的特色禮餅，成為澳門手信業界的新亮點。

佳景集團公司網站：https://www.futurebrightgroup.com/tc/

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(英記餅家)佳英食品有限公司 - 研發主任

要求：

• 精通中式、西式烘焙工藝，包括糕餅、月餅、餡料調配、烘烤温度控制，工藝技術及品控標準化，新品落地；

• 熟悉食品添加物、原料特性、加工技術、配方設計、感官評估、食品保質期、成本分析及小批量試產能力；

• 了解市場趨勢，能追踨潮流餅食流行口味，研發品符合伴手禮定位的產品；

• 制定糕餅標準化作業流程、配方參數與生產SOP，跟進試產與量產落地，解決生產工藝問題；

• 具有5年或以上生產糕餅經驗及3年或以上烘焙產品研發經驗，熟悉餅食配方調整與創新；

• 對食品研發有熱情，有良好的團隊合作精神。

工作職責：

• 各類烘焙的研發工作，追踨市場趨勢，提出產品研發企劃；

• 按現有產品配方進行工藝調整升級並優化，如口味、造型、保質期調整等，並進行小批量試產與穩定性測試；

• 配合品控部門，符合食品生產標準；

• 分析原料行情，市場流行口味，提前佈局；

• 彙整研發資料，包括感官評與試食，記錄口感、香氣等數據，並依反饋調整配方至最佳狀態；

• 指導生產部門大量試產配方，配合監督量產問題，確保品質一致性與穩定性；

• 上班地點：澳門青洲巴士總站附近

管理員

工作職責：

• 負責管理物業的安全、維持秩序；

• 負責日常場內設備開關，訪客進出登記等；

• 負責監控及按指定路線巡邏，如遇任何突發情況需及時處理及向上通報跟進；

• 以及其它上級安排之工作。

工作要求：

• 勤奮守時、有責任心、誠實、細心及能團隊合作；

• 能操流利廣東話，略懂普通話；

• 接受輪班(24小時)。

Sales Manager

Job Responsibilities:

• Promote imported Japanese items, such as seafood, sake and condiments.

• Conduct product presentations and tastings tailored to culinary professionals.

• Collaborate with the supply chain team to ensure timely delivery and quality control.

• Stay updated on food trends and menu innovations in the Japanese cuisine market.

• Provide market feedback to inform procurement and product development strategies.

• Develop and manage relationships with restaurants in Macau.

Requirements:

• Bachelor’s degree (preferably in Hospitality, Culinary Arts, or Business).

• Familiarity with the imported food industry

• Fluent in Cantonese and Mandarin, entry-level of Japanese would be an advantage.

• Hunger to sell, strong negotiation and client relationship management abilities.

• Passion for food culture and attention to detail.

銷售員

工作職責：

• 協助舉辦產品推廣活動；

• 瞭解客戶需求並迅速作出對應；

• 與客戶保持緊密溝通；

• 時刻關注市場環境的信息及變化並時向上司匯報；

• 積極開拓新客戶。

工作要求：

• 大專或以上學歷程度；

• 1年或以上食品批發市場營銷工作經驗(優先考慮)；

• 主動及良好表達能力；

• 進取、積極、目標清晰；

• 具備良好英文會話能力及廣東話溝通能力；

• 熟悉OFFICE軟件操作。

司機

要求：

• 必須熟識澳門各區道路

• 持澳門、香港及中國內地私家車駕駛執照

• 需具五年以上七人車駕駛經驗

• 具私人司機相關經驗

• 無不良駕駛紀錄及不良嗜好

Graphic Designer

Job Responsibilities:

• Create compelling visual assets for marketing materials, packaging, booth designs, websites, social media, and various media platforms.

• Ensure consistent brand identity across all assigned brand(s).

• Participate in the entire design process, from defining requirements and conceptualizing visuals to creating graphics, including renderings, illustrations, logos, layouts, and photo retouching, as well as overseeing printing and production.

• Collaborate closely with the team to manage tasks and ensure the successful execution of projects.

• Handle ad-hoc design tasks to support company and marketing activities as needed.

• Manage multiple projects and meet deadlines while working effectively in a team environment.

Job Requirements:

• Minimum of 3 years of experience as a graphic designer, preferably in the Retail, FMCG, Food & Beverage, Hotel, or Hospitality sectors.

• Experience with packaging, booth design, graphic design, and print production is essential.

• Bachelor’s degree in Graphic Design, Visual Communication, or a related field.

• Proficient in both Mac and PC platforms, with expert-level knowledge of design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, Lightroom).

• Strong photography and production skills.

• Creative, self-motivated, and able to work independently with a keen eye for design.

• Highly motivated, with the ability to manage a diverse range of projects and thrive under tight deadlines.

• Excellent team player with strong communication skills and a positive attitude.

• Knowledge of C4D, Blender, After Effects, or AI-powered design tools is a plus. Experience in shooting Reels or short-form video content is highly desirable.

How to Apply:

Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.

Personal Data collected will be used for recruitment purposes only

Marketing & Communications Senior Specialist

Job Responsibilities:

• Collaborate closely with the Marketing & Communications team to execute marketing, PR, and social media strategies for a retail brand.

• Assist in coordinating product and image photo/video shoots for online and offline promotions, store displays, packaging, and press releases.

• Conduct research and prepare materials for shoots, including products, scenes, lighting, props, and backgrounds.

• Support the creation, planning, and execution of various marketing campaigns and brand promotions.

• Assist in managing and monitoring social media platforms, including Facebook, Instagram, RedNote (Xiaohongshu), and WeChat.

Job Requirements:

• Bachelor’s degree in Public Relations, Marketing, Communications, or a related field.

• Minimum of 3 years of solid experience in marketing.

• Excellent command of written and spoken English and Chinese; overseas study experience is a plus.

• Familiarity with the Hong Kong marketing landscape is highly desirable.

• Strong aesthetic sense and understanding of styling and branding.

• Responsible, organized, self-motivated, and a strong team player.

• Ability to work independently, manage multiple projects, and meet tight deadlines.

• Strong interpersonal and communication skills.

• Immediate availability is highly preferred.

(英記餅家)佳英食品有限公司 – 包裝及平面設計師

工作職責：

• 負責品牌之設計工作(包括平面廣告宣傳、產品包裝、展位及文宣等)；

• 負責維護英記餅家在各社交平台的專頁(包括WeChat, Facebook, Weibo等) ；

• 上級安排之其它工作。

工作要求：

• 大學畢業，主修平面設計或相關學科；

• 至少2年相關工作經驗

• 具包裝設計經驗者優先；

• 熟練設計軟件 (包括Illustrator, Photoshop, InDesign等)，懂3D電腦設計；

• 能操及書寫流利廣東話，英語及普通話；

• 有較強的創意能力和創新精神；

• 主動積極，有責任心；

• 能獨立完成工作。

佳英食品有限公司 – 質檢員

工作職責：

• 協助跟進產品的安全及品質要求（操作相關檢測設備）；

• 負責產品安全及品質維護、生產流程之監察；

• 協助工場通過相關食品安全及其他認證（如ISO, HACCP, BRC等）；

• 上級指派之其它工作。

工作要求：

• 大學畢業或以上；

• 熟悉糕餅烘焙工場之食品安全及品質控制工作；

• 具3年或以上相關質檢工作經驗者優先；

• 了解相關食品法律法規者優先；

• 良好溝通技巧及能獨立完成工作。

主廚 (葡式)

工作職責：

• 管理廚房的運作及行政事務，對新入職員工做好崗前培訓及考核工作；

• 領導團隊，指導廚師及監督菜式烹調方式，確保廚房運作順暢；

• 管理及維護出菜品質與順序；

• 更新與研發葡式料理菜單；

• 控制食材成本、採購及準備食材、訂制飲品計劃；

• 維持與確保冷凍庫及其工作場所的衛生及清潔達到既定標準。

工作要求：

• 年滿18歲，持有效澳門居民身份證；

• 高中畢業或以上；

• 能操流利廣東話及英語，略懂普通話；

• 具8年或以上相關工作經驗者優先；

• 工作地點位於氹仔區。

服務經理

工作職責：

• 全面管理餐廰業務上之工作；

• 規劃餐廳前後台作業流程；

• 控制餐廳的經營成本及管理庫存；

• 培訓及指導員工的服務素質；

• 處理客訴SOP等。

工作要求：

• 年滿18歲，持有效澳門居民身份證；

• 高中畢業或以上；

• 具5年或以上相關工作經驗者優先；

• 能操流利廣東話及英語，略懂普通話；

• 工作地點位於氹仔區。

餐飲 - 經理(日餐)

工作職責：

• 全面管理餐廰業務上之工作；

• 制定市場銷售目標及營運方案，制定及控制餐廳的經營成本、分析餐廳的財務報表及管理庫存；

• 指導及提升團隊成員的服務素質，確保團隊成員的工作質量及效率符合公司要求；

• 處理客訴SOP等。

工作要求：

• 具高中學歷或以上，主修酒店管理、工商管理、餐飲管理等學士學位者優先；

• 具3年或以上管理工作經驗者優先；

• 良好的中英文書寫和口語能力，熟悉MS Office電腦軟件操作；

• 精通成本控制、市場營銷和衛生管理；

• 邏輯思維清晰、具有良好溝通、組織及領導能力，擅長跨部門協調。

胡椒廚房 - 清潔員

要求：

• 刻苦耐勞、勤奮；

• 具良好廣東話及普通話能力；

• 具有1年或以上相關工作經驗者優先；

• 澳門或路氹區上班。

工作職責：

• 洗碗，餐具及鐵板等；

• 店鋪內的清潔工作。

胡椒廚房 - 餐飲服務員

要求：

• 刻苦耐勞、勤奮、積極主動、良好的溝通能力；

• 具良好廣東話及普通話能力；

• 具有1年或以上相關工作經驗者優先；

• 澳門或路氹區上班。

工作職責：

• 協助顧客下單收銀；

• 準備簡單食材及協助客人享用鐵板餐點；

• 推薦顧客優惠菜式及打包外賣，沖調飲品；

• 幫忙清理店鋪及餐桌衛生等。

兼職飯堂清潔員

工作職責：

• 於飯堂內負責分、派餐及基本餐具、飯堂環境清潔

工作要求：

• 年滿18歲，持有效澳門居民身份證

• 刻苦耐勞，足夠的勞動力和體能

上班時間：

• 10:00-16:00 (上班地點：澳門鮑思高粵華小學)

• 10:00-19:00或11:00-20:00(上班地點：澳門國際機場)

飯堂清潔員

工作職責：

• 於飯堂內負責分、派餐及基本餐具、飯堂環境清潔

工作要求：

• 年滿18歲，持有效澳門居民身份證

• 刻苦耐勞，足夠的勞動力和體能

• 上班時間：10:00-19:00或11:00-20:00

• 上班地點：澳門國際機場

※ 有意者請將個人詳細履歷、近照、身份證副本、學歷證明副本及要求薪金電郵至 hr@futurebrightgroup.com。如有查詢，歡迎致電：2870 1166。

*申請人提供的資料會絕對保密及僅用作招聘用途。

How to Apply:

Applications will be treated in strict confidential. Please send application with full personal particulars with qualifications, experience, current & expected salary and notice period to email: hr@futurebrightgroup.com.

*Personal Data collected will be used for recruitment purposes only

澳門電訊股份有限公司招聘

申請方式

對職位有意者請將個人履歷並註明申請職位電郵至：hr@ctm.com.mo

Interested applicants please send application letter to e-mail address: hr@ctm.com.mo

澳門電訊股份有限公司誠聘以下職位：
CTM invites application to the post of:

澳門電訊股份有限公司

Companhia de Telecomunicações de Macau, S.A.

AI Specialist, AI & Big Data Innovations (Ref. 625)

Job Description:

• To assist team manager in formulating front-end development and UI/UX design strategies for enhancing overall user experience and system performance

• Design intuitive and attractive User Interfaces (UI), and responsible for the development, maintenance, and technical optimization of front-end products

• To prepare reports on design progress and technical evaluation

• Understand user needs and translate business logic into aesthetically pleasing and functional front-end solutions

• To conduct technical feasibility analysis and product design demonstrations tailored to customers’ requirement

• Assist to leverage innovative front-end technologies and design trends for supporting business objectives and cross-platform development

• To manage and monitor design guidelines and code quality to meet business and security requirements

• To provide training and support to team members on UI design thinking and front-end best practices

Requirements:

• Degree Holder in Computer Science / Multimedia Design or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Working experience related to front-end development (e.g., React, Vue.js) and UI/UX design

• Ability to convey design concepts and technical details to non-technical audience

• Familiarity with UI design tools and proficient in HTML5, CSS3, and JavaScript will be an advantage

• Good aesthetic sense, analytical and problem-solving skills

• Good communication & teamwork spirit

Senior AI Specialist, AI & Big Data Innovations (Ref. 626)

Job Description:

• To design and optimize LLM prompt strategies to enhance AI application performance

• Test and evaluate LLM generation outputs, monitor quality, and conduct iterative improvements

• To prepare reports on prompt effectiveness and project status

• Understand business needs and translate business logic into highly efficient prompt solutions

• To establish a prompt library and best practice guidelines tailored to product requirements

• Assist to leverage the latest LLM technologies for supporting and exploring new AI business directions

• To provide training and support to staff on LLM applications and prompt engineering techniques

Requirements:

• Degree Holder in Computer Science / Artificial Intelligence or related discipline

• Fluency in both spoken/written English and Chinese

• Fluency in Putonghua will be an advantage

• Working experience related to LLM applications, NLP, or prompt engineering

• Ability to convey AI and technical concepts to non-technical audience

• Deep understanding of mainstream LLMs (e.g., Qwen, Deepseek) mechanisms and API integrations will be an advantage

• Good analytical, logical thinking, and attention to details

• Good communication & interpersonal skill

Officer, Purchasing (Network Service) (Ref. 327)

Job Description:

• To provide purchase support to internal customers especially on telecom network services and external project cases

• To analyse purchase requirement, strategy planning, sourcing, negotiation and contractual arrangement

• To effectively manage the performance and services provided by suppliers for meeting business changing needs

• To achieve the best purchasing result by gaining /balancing competitive advantages under company policy and leveraging overall needs across different requirement from various sectors

• To prepare and deliver key purchase and recommendation report/presentation

Requirements:

• Degree holder in Telecom Engineering or Business Administration

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 to 5 years of experience in purchasing or related market sector

• Good communication, analytical and interpersonal skills

• Good pro-activeness & independency

Analyst Programmer, Business Applications (Ref. 469)

Job Description:

• To assist team leader To carry out application/system development and support

• To assist in prototype development, GUI and navigation design

• Troubleshooting and bug fix on application/system incident/error

• To investigate the root cause of system error and seek for solutions

• To develop new systems and enhance existing systems based on business requirement

• To participate on system design, application development/deployment, implementation etc.

• Coordinated with vendor and user for application/system development and implementation

• To evaluate application/system performance for improvement

• To provide emergency call-out and non-office hour support

Requirements:

• Degree holder in Computer Science, Information System or equivalence

• Fluency in spoken / written English and Chinese

• Proactive, positive thinking and willing to learn new technologies

• Knowledge in SDLC, business analysis and system development

• Knowledge on application development in Python, Node.js, Java, HTML, JavaScript or C/C++ in Linux or Windows environment

• Knowledge in database system with procedural Language (SQL) in Oracle/MySQL 

Account Manager, Enterprise Solutions (Ref. 248)

Job Description:

• To lead and provide guidance to Senior Sales Executive in daily sales activities

• To sell and promote all products and services to corporate/business customers

• To achieve sales targets, provide value-added solutions to meet customer needs

• To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction

• Maximizing business opportunities from either existing or new accounts and securing customers from competitors

Requirements:

• Degree holder in Business Administration or equivalent

• Fluency in spoken/written English and Chinese

• Fluency in Putonghua will be advantageous

• 3 years or above experience at supervisory position in sales area

• Technical knowledge in telecom service will be advantageous

• Able to develop own customer base

• Result-oriented with strong communication skills

• Highly independent, self-motivated and enthusiastic

• Holder of valid light vehicle driving license

Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)

Job Description:

• Responsible for AI based development

• To perform design, development and implementation of AI related applications

• To perform functional verification testing and defect fixing

• To handle web project/portal management and content update

• To perform system administration

• To propose innovative ideas to meet the market trend

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken / written English & Chinese

• Experience in developing MVC models and strong at object-oriented techniques

• Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation

• Secure programming mindset with knowledge of OWASP Top 10, secure coding practice

• Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL

• Sound knowledge on various Linux and Windows server OS.

• Experience in Version Control System such as Git is an advantage

• Experience in using Web Application Framework such as Laravel is an advantage

• Familiar with iPhone or Android application development is an advantage

Customer Service Executive, Customer Service Provision (PC Support) (Ref. 289)

Job Description:

• To maintain PC inventory for the Company

• To perform PC hardware and software installation, support, repair and upgrade

• To monitor PC software license

• To record PC hardware and software problem

• To perform LAN cabling

Requirements:

• Degree holder in Computer Science, Network Engineering or related discipline

• Fluency in spoken/written Chinese and English

• Working experience in PC support will be advantageous

• Good communication skill

Assistant Manager, Regulatory & Cost Accounting (Ref. 270)

Job Description:

• To collect and analyse data, prepare statistic report to Government

• To handle ad hoc enquires from Government

• To handle Financial Modeling as well as Activity Based Costing Model management

Requirements:

• Degree holder of Business Administration major in Accounting / Finance / Economics

• Fluency in spoken/written English and Chinese

• Working experience in management reporting & telecom industry is a definite advantage

• Good PC skill

• Good communication, analytical and interpersonal skills

• Able to work independently and under pressure

Project Manager, Enterprise Solutions (Managed Services) (Ref. 618)

Job Description:

• To manage and deliver IT, AV and networking business projects for corporate customers

• To conduct presentation of project progress to customers

• To manage the relationship between customer and sub-contractor

• To implement risk management and preventive action during the process of project delivery

• To select potential products and vendors for business development

• To work with relevant parties for ensuring successful project delivery

Requirement:

• Degree holder in Computer Science or equivalent

• Fluency in spoken / written Chinese and English

• Knowledge of Putonghua is preferable

• Holder of Project Management Professional

• 3 to 5 years of experience in project management of business solutions

• Familiar with network products like router, switches and firewall

• Holder of light vehicle driving license

• Holder of HCIA / HCIP (WLAN) will be advantageous

• Good communication and presentation skills

Accountant, Corporate Reporting and Internal Control (Ref. 580)

Job Description:

• To prepare monthly management accounts and conduct financial variance analysis

• To review financial policies and provide compliance advice according to company policies

• To prepare monthly reports for submission to the Group

• To provide coordination amongst relevant parties in the preparation of annual internal audit

• To provide assistance / facilitation in optimizing internal controls

• To build & establish good relationship with business users for mutual support

• Carry out ad-hoc reporting/analysis as required

Requirements:

• Degree holder majored in Accounting or equivalent

• Fluency in both written/ spoken Chinese and English

• 2 years or above experience in accounting or related field

• Working experience in renown international audit firm is a definite advantage

• Good analytical skills and communication skills

• Strong ability to meet deadlines

• Good PC skill especially in the use of Microsoft Word, Excel and PowerPoint

供電系統工程師，基建及接入 (Ref. 616)

工作範圍：

• 制定電力系統的發展規劃及優化方案

• 策劃及安排電力系統風險排查、整改及設備更換工作

• 制定施工方案、驗收標準，以及編寫技術需求標書及報告

• 審核外判商提交的技術方案及規範，以及監管其施工質量及進度

• 深入分析電力故障成因，並提供有效的解決方案

• 選配電力設備參數，管理零配件庫存

• 與各相關部門保持良好關係，有需要時協調跨部門項目及工作

• 籌劃及安排團隊技術培訓、事故演習等工作

• 管理團隊日常運作，包括定期保養、巡查、維修及裝配電等

職位要求︰

• 大學畢業，主修機電工程、電力系統工程或相關科目

• 能操及書寫流利中英文，能操流利普通話為佳

• 五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳

• 熟悉電力設備和電力施工規範

• 良好的組織及分析能力，具跨部門協作能力為佳

• 熟悉 AutoCAD 軟件操作

• 持澳門勞工事務局發出的高級維修電工證

• 持澳門勞工事務局發出的有效職安卡

• 持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗

Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)

Job Description:

• Formulated architectural design for IT Infrastructure

• To perform administration and support for IT System, Storage Area Network (SAN) and Networks

• To provide L2 support for system incident, error etc.

• To manage system and network performance including monitoring and capacity planning

• To evaluate IT system and network technologies

• To participate in IT projects

• To assist on development of IT policy, standard and procedure

• To handle incident response, disaster recovery planning and perform drill testing

Requirement:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken / written Chinese and English

• Holder of MCITP / MSCE / LPIC-1 / RHCE

• 3 to 5 years experience in administering Windows, Linux & Unix

• Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.

• Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Holder of CCNA or VCP preferable

• Good communication and analytical skills

User Experience Designer, Digital Media (Ref. 66)

Job Description:

• Create intuitive and visually appealing user interfaces, develop prototypes and wireframes and perform usability testing to validate design effectiveness

• Design, develop and implement internet applications, ensuring applications meet user needs and market trends

• Participate in the creation of multimedia content, to enhance user interaction

• Conduct functional testing to ensure product stability and efficiency

• Conduct user research, collect and analyze user feedback to gain insights into user needs and behaviors

• Work closely with the team to ensure design feasibility and consistency, and propose innovative solutions to meet evolving market demand

Requirements:

• Degree holder in UX / UI design or related ICT discipline

• Fluency in spoken and written English & Chinese

• Working experience in user experience design is a definite advantage

• Experience in MVC model development and strong object-oriented programming skills

• Knowledge of version control systems (e.g., SVN and Git) and web application frameworks (e.g., Symfony and Zend).

• Familiarity with front-end frameworks such as TailwindCSS, Angular, and Next.js.

• Proficient in design tools (e.g., Sketch, Figma, Adobe Photoshop, Adobe Illustrator) with experience in application design.

• Ability to create visually appealing multimedia content and strong user interface design capabilities

Senior Clerk, Planning & Development (Ref. 613)

Job Description:

• To identify market opportunities for new telecom applications/services.

• Design service architecture, manage project timelines, resources and risk during implementation

• To ensure deliverable meet business / technical requirement

• To monitor KPI of live product / services

• To conduct data analysis for service enhancement & cost effectiveness

• To drive creative solutions aligned with industry trends

• Coordinate internal and external functional teams for development

Requirements:

• Degree holder in e-Commerce / Management Information System / Computer Science

• Fluency in spoken / written English and Chinese

• Innovative and pro-active with good organizing skill

• Project management, AI or data analysis experience is an advantage

• Strong sensitivity to technology changes and trends

Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)

Job Description:

• To manage and support end-to-end launch of e-Commerce and loyalty programs

• To monitor program effectiveness, adjust strategies for actionable improvement

• To conduct customer analysis for customer profile identification

• To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme

• To open up, build and maintain good relationship with merchants, business partners and relevant external parties

• To work closely with different teams for achieving the business goal of e-Commerce and loyalty

Requirements:

• Degree holder in Business / Marketing / Commerce or related discipline

• Fluency in both spoken/ written English & Chinese

• 5 years or more experience in commercial sector with 3 years at supervisory level

• Leading experience in deploying customer loyalty and e-Commerce program

• Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense

• Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs

• Good interpersonal skill to deal with stakeholders, merchants/business parties

• Strong sense of leadership and responsibility

Manager, Digital Media (Ref. 500)

Job Description:

• To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs

• To take care of Home Media services such as content offerings and service features based on customer needs and market demands

• Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa

• To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness

• To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility

• Gather and integrate customer feedback to continuously improve content offerings and service delivery

• Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement

• To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration

• To take care negotiation and management of content service agreements for alignment with business goals and company compliance

Requirements:

• Degree holder in Marketing / Business / Communications or related discipline

• Fluent in spoken/written English and Chinese

• Proficiency in Putonghua is an advantage

• Three years or more experience in service development planning and management, preferably in the media or telecommunications industry

• Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape

• Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency

• Strong leadership, good interpersonal and communication skills

• Strong organization and coordination skill to take care of multiple projects with tight deadline

Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)

Job Description:

• To develop and maintain the architectural design for IT systems and network

• To perform systems and network performance monitoring and capacity planning

• To assist disaster recovery planning and perform drill testing

• To perform incident response

• Conduct implementation of network changes and upgrades

• To perform Cloud and related systems requirements and development

• To develop policies, standards and procedures

Requirements:

• Degree holder in Computer Science / Computer Information Systems / Network Engineering

• Fluency in spoken/written Chinese and English

• 2 to 4 years of experience in network administration

• Experience in LAN/WAN/MAN architecture design, network topology design, data center network design

• Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology

• Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage

• Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage

• Good communication and analytical skills

技術員，客戶服務供應 (土木工程運維及繪圖) (Ref. 608)

工作範圍：

• 配合政府項目及法規要求，提交公司道路工程設計圖紙，如施工方案、交通規劃方案，以及綜合各專營公司的整合方案等

• 根據公司未來發展項目，估算土木工程人力及物料成本，確保有效使用公司資源

• 巡查工程地盤，監察施工質量及進行，驗收工程，以確保符合政府道路監督部門要求

• 提交工程項目進度報告及工程竣工圖紙

• 參與工程制定方案，工程前期工地現場勘察

• 參與各政府機關及客戶方的協調會議

職位要求：

• 大學畢業主修土木工程或其它相關科目

• 能操及書寫良好中英文，懂普通話為佳

• 三年或以上土木工程相關工作經驗，其中以工程維護範疇為主

• 具備工程監督工作經驗為佳

• 懂一般電腦文書操作，熟悉操作AutoCAD設計軟件為佳

• 具輕型汽車及電單車駕駛執照，熟悉澳門道路為佳

• 良好協調及溝通能力

• 具獨立分析及處理問題能力

• 良好團隊工作精神

Assistant Project Manager, Customer Service Provision (Ref. 606)

Job Description:

• To assist Project Manager to define project goals and scope and work for the implementation of projects

• To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.

• To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project

• To identify and manage potential risks and liabilities of contracts

• To keep close contact with cross functional teams to identify and solve problems

• To liaise with project stakeholders regarding project details and deliverables

• To monitor and keep track of project progress and report to Project Manager

• To handle administrative work like preparing budgets and scheduling meetings etc.

• To perform other duties assigned by Project Manager in an orderly and efficient manner

Requirements:

• Degree holder in Business Management or related discipline

• Fluency in spoken / written English & Chinese

• Fluency in Putonghua is an advantage

• Proficiency in Microsoft Office and project management software.

• One year or more of experience related to IT or Voice projects or administrative assistance is an advantage

• Proactive with good communication and interpersonal skill

• Good organizing skill and strong at work prioritization

Engineer, Data Network Development (Ref. 587)

Job Description:

• To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.

• To execute implementation of IP network infrastructure upgrades and expansion

• To conduct analysis of network performance, ensuring high availability, and optimizing network performance

• To conduct network assessments and audits for identifying areas of improvement and recommend solutions

• To participate in the evaluation and selection of IP network equipment and solutions.

• To work closely with cross-functional teams for implementation of network security measures.

• To keep abreast with industry trends, emerging technologies and best practices of IP networking.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Computer Science / Telecommunications or related discipline

• Fluency in spoken / written English & Chinese.

• Two or more years of experience in designing, implementing and maintaining IP networks

• Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.

• Good understanding of TCP/IP, subnetting and IP addressing.

• Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus

• Good project management skills to drive for accomplishment of technical projects

• Strong ability to manage multiple priorities

• Good communication and problem solving skill

• Strong adaptability to work in a fast-paced and dynamic environment.

Engineer, Mobile and Fixed Network Development (Ref. 588)

Job Description:

• To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies

• To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement

• To develop and implement network service strategies such as service differentiation and bundling, value-added services.

• To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures

• To define business requirements, service plans, take care and ensure successful service launch.

• To conduct feasibility studies and business case analysis

• To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.

• To provide technical support to Network Operation team

Requirement:

• Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline

• Fluency in spoken /written English & Chinese

• Two or more year of experience in development of telecommunication network

• Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.

• Familiarity with service design and development frameworks and methodologies.

• Good project management skills to drive for accomplishment of technical projects

• Good analytical skill to assess market needs and identify service opportunities.

• Good communication and presentation skills

• Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.

Technician, Service Operation Centre (Ref. 407)

Job Description:

• To provide support in Network Operations in the areas of mobile, fixed, data and internet networks

• To handle network faults and maintenance and give technical support for special events

• To assist in network planning and implement network expansion

• To monitor and improve the network performance and quality of services

Requirements:

• Degree holder of Computer Science or related IT discipline

• Fluency in spoken/written Chinese and English

• Fluency in Putonghua will be advantageous

• To provide standby and call-out support during non-office hour including night period

• Holder of light vehicle or motorcycle driving license preferable

Technician, Data Network Development (Ref No: 585)

Job Description:

• Assisting in the design and development of IP network architectures and solutions

• Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices

• Assisting in the planning and execution of IP network infrastructure upgrades and expansions

• Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning

• Assisting in troubleshooting network issues and conducting root cause analysis

• Analyzing network performance monitoring and optimization activities

• Assisting in documenting network configurations, processes, and procedures

• Keeping abreast with industry standards, emerging technologies and best practices of IP networking

• Executing new IP network equipment acceptance and validation

Requirement:

• Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General knowledge of IP networking principles, protocols, and technologies

• Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking

• Basic knowledge of TCP/IP and IP addressing

• Good communication and good team spirit to collaborate effectively with cross-functional teams

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Technician, Mobile and Fixed Network Development (Ref No: 586)

Job Description:

• Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions

• Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services

• Assisting in the implementation of mobile network and fixed network service strategies

• Supporting in service integration and delivery

• Monitoring and analyzing service performance metrics, identifying areas for improvement

• Assisting in the documentation and reporting of service development activities

• Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions

Requirement:

• Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline

• Fluency in spoken / written English & Chinese

• General understanding of IP network technology and routing protocols (OSPF, BGP)

• Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.

• Basic project management skills to support service development

• General knowledge with mobile network technologies is a definite advantage

• Good ability to adapt to new technology in fast speed

• Good communication and team spirit

• Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends

Assistant Service Engineer, Airport O&M (Ref No: 555)

Job Description:

• To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.

• To ensure all the maintenance works are carried out in accordance to the defined procedures

• To coordinate the maintenance related matters with customer's representatives

• To provide efficient response to the enquires from both internal and external customers regarding system status

• To perform timely update of system maintenance processes

• To carry out ad hoc installation works

Requirements:

• Degree holder in Electronics / Communications / IT or related engineering disciplines

• Fluency in both spoken/written English & Chinese

• Mandatory to work on shift basis

• Able to work at height

• Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage

• 1 to 2 years of experience in providing helpdesk services is a definite advantage

• Good customer service concept and communication skill

• To provide non-office hour support and emergency call-out when necessary

客戶服務主任，零售及中小企銷售發展 (Ref. 10)

工作範圍：

• 於銷售店內為客戶提供服務及推廣公司產品

• 收集客戶意見及把客戶諮詢轉為推廣機會

• 提出建議以改進銷售店運作及業務

• 支援店內行政工作

職位要求：

• 中學程度或以上

• 能操及書寫流利中英文

• 有客戶服務經驗為佳

• 良好人際關係及溝通技巧

• 具基本電腦知識

• 具電子及資訊產品潮流觸覺

客戶服務主任，聯繫中心運作及管理 (Ref. 282)

工作範圍：

• 於以專業態度接聽客戶來電及解問查詢，提供高效率的服務

• 準確瞭解客戶需求並給予適當的解答及指引

• 運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務

• 以專業及適當態度處理客戶投訴

• 透過熱線電話推銷公司的產品及服務

職位要求：

• 中學畢業， 大專或以上學歷為佳

• 能操流利廣東話及普通話

• 能以英語與客戶對答優先考慮

• 勤懇， 有禮， 良好溝通及表達能力

• 懂電腦文書處理及中文輸入法

• 具備良好中文書寫能力

• 輪班工作

• 具備熱線服務工作經驗 (尤以電訊業)者優先考慮

• 對智能客服範疇有認知或熟識者優先考慮

客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)

工作範圍：

• 為客戶提供光纖到戶服務包括安裝，維修及保養工作

• 為客戶提供高速寬頻，固網電話及專線之安裝及維修服務

職位要求：

• 中學程度或以上

• 能操流利廣東話，略懂英語及普通話更佳

• 具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗

• 良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件

• 具基本工業安全知識

• 良好客戶服務態度

• 持輕型私家車或重型電單車駕駛執照

**Applications will be treated in strict confidence and information will be used for recruitment purpose only.

Valiram Group 澳門招聘

About Us:

Valiram was established in 1935 in KL- Malaysia. Today is 360 degrees in retail specialist with presence in 9 countries. Operating over 600 stores and represents over 200 international brands across various categories from fashion & accessories, timepieces & Jewelry, perfume & cosmetics to confectionery and dining concepts. If you want to understand more our company, please visit https://valiram.com

Victoria’s Secret

Discover the fourth Victoria's Secret flagship store in Asia. We are excited to bring this world-renowned lingerie leader to the city, offering not only the iconic brand but also its most unique treasures—from our finest bras to exquisite fragrances. We invite every guest to experience the distinctive surprise that only Victoria's Secret can provide.

Want to be part of it too? Come and join us.

Warehouse Manager – Victoria’s Secret

Role Description

This is a full-time role for a Warehouse Manager located in Macau SAR. We are seeking a dynamic Warehouse Manager to drive sales growth by overseeing the product lifecycle and has a primary duty of management, actively directing and managing direct reports, and responsible for the overall floor set process to ensure product is available and merchandised on the sales floor in a visually compelling way.

Qualifications

• Bachelor’s degree in Sales & Marketing, Business Administration, or related field

• Min 5 years of related experience in the BOH role at Fast Fashion

• With over 2-3 years leadership experience

• With experience to handle over 100,000 stocks in BOH

• Maintains and updates floor plan and fixture block leveraging the Digital Brand Guide and fixture database

• Supports all merchandise flow activities, including leading teams in processing and replenishment as appropriate

• Reinforces and supports merchandise flow standards, assessments, inventory, and backroom organization

• Manages competing priorities and business complexities in our higher volume stores

• Leads and develops leaders and associates in various roles and levels including managers and associates

• Responsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations, and succession planning

Warehouse Supervisor – Victoria’s Secret

Role Description

This is a full-time role for a Warehouse Supervisor located in Macau SAR. We are seeking a dynamic Warehouse Supervisor Drives sales growth through responsibility for leading the merchandise processing and replenishment processes and supports placing product on the sales floor for the customer in a visually compelling way.

Qualifications

• Bachelor’s degree is preferable

• Min 2-3 years related experience in the BOH role at Fast Fashion

• With experience to handle over 100,000 stocks in BOH

• Maintains and updates floor plan and fixture block leveraging the Digital Brand Guide and fixture database

• Supports all merchandise flow activities, including leading teams in processing and replenishment as appropriate

• Reinforces and supports merchandise flow standards, assessments, inventory, and backroom organization

• Manages competing priorities and business complexities in our higher volume store

Cashier - Victoria’s Secret

Role Description

• Provide daily cashiering tasks like accepting cash and other forms of payment, records purchased items, give change and produce receipts.

• Responsible for cashier documentation and proper cash record and filing.

• To create and maintain a positive relationship with the customers in order to achieve sales goals.

• Provide high service standards as directed in other areas such as store cleanliness and security within the Cashier counter.

• Foster a positive, engaging and ethical working environment.

• Speak good English and Mandarin / Cantonese both in written and spoken. Knowledge of other language(s) is an added advantage.

Full Time / Contract /Part Time Retail Associate - Victoria’s Secret

全職 / 合約 / 兼職 銷售員

職責

• 負責自身產品的銷售業績及客戶服務質量，主動問候並了解每一位顧客的喜好及需求，打造維密式客戶體驗，建立客戶忠誠度；

• 引薦顧客試穿，推薦內衣搭配，收集顧客試戴反饋；

• 了解銷售現狀及庫存情況，確保店舖商品充足，將商品庫存的損耗最小化；

• 時刻關注購物環境及品牌形象，確保顧客擁有安全舒適的體驗；

• 執行店舖各項活動並收集回饋，提供解決性方案及建議；

• 通過個人貢獻，熱情態度及領導力，起到良好的模範及激勵作用。

Full Time / Contract / Part Time Sales Support – Victoria’s Secret

全職 / 合約 / 兼職 倉務員

職責

• 執行貨品預定，收貨，出貨，補給，出樣，銷售，退貨等商品流通各環境;

• 確保各營運賣場，倉庫等區域的一切貨品，物料，道具等存放，貨品流動工作的規範及安全；

• 關注及核對店舖倉庫及營運賣場各銷售區域內貨品充足，存量合理；

• 時刻關注購物環境及品牌形象，跟蹤，維護商品銷售情況，及時針對庫存，補貨，周轉等方面給出優化方案，將商品庫存的損耗最小化；

• 定期盤點，執行對商品，物料等庫存，周轉的核對，記錄；

• 積極參與店舖各項活動，提供解決性方案及建議；

• 通過個人貢獻，熱情態度及領導力，起到良好的模範及激勵作用。

申請方法：

有意者請將簡歷發送至 careers.macau@valiram.com，並請註明申請職位、店舖及薪資要求。

所有收集的申請人資料只作招聘用途並絕對保密。

STEFANO RICCI 澳門招聘

The STEFANO RICCI Company was founded in 1972 by Florentine designer Stefano Ricci. Passionate about ties, he decided to cre-ate his own designs at a very young age. His creations were immediately received enthusiastically when he first participated in the Pitti Immagine Uomo fashion exhibit in Florence. In this international setting the STEFANO RICCI tie collection emerged thanks to the innovative, yet very classic nature of his patterns. Stefano Ricci had transformed the role of the tie from a simple accessory item to a real protagonist of menswear.

STEFANO RICCI 品牌是由佛羅倫薩設計師 Stefano Ricci 先生於 1972 年創立。 Stefano Ricci 先生從小就喜愛收集領帶，青年時代開始，便立志打造一個屬於自己的領帶王國。當他首次在佛羅倫薩的 Pitti Immagine Uomo 男裝盛會登場時，他的領帶作品立刻受到熱烈的迴響。他的第一個領帶系列，不僅運用了創新的 “褶皺” 設計，還運用了獨特而經典的佩斯利圖案，也因此 STEFANO RICCI 成功的將人們一直以來視領帶為配角的觀念，轉化成男裝中的主角。

Today, the brand is run by Stefano Ricci, his wife Claudia and his two sons, Niccolò (C.E.O.) and Filippo (Creative Director). They are more than ever committed to bringing Italian fashion to the world, with 43 boutiques internationally including Milan, Paris, Florence, Monte-Carlo, New York, Beverly Hills, Moscow, Kiev, Doha, Tokyo, Seoul, Singapore, Shanghai, Beijing and Macao.

如今，Stefano Ricci 先生與他的夫人 Claudia, 還有他兩個兒子 Niccolo (C.E.O) 與 Filippo (藝術總監) 全心致力於對品牌的提升，以及將原汁原味的意大利時尚推向世界。至今其精品店已覆蓋米蘭、巴黎、佛羅倫薩、蒙特卡羅、紐約、貝弗利山莊、莫斯科、基輔、多哈、東京、首爾、新加坡、上海、北京、澳門等 43 多個國際一線城市。

澳門門店地址：

• 澳門四季店：澳門望德聖母灣馬路四季酒店 1128 鋪

• 澳門凱旋門店：澳門新口岸皇朝區城市日大馬路 278 號

• 澳門永利皇宮店：澳門永利皇宮一樓

我們現誠邀對時裝零售有熱誠的人士加入我們的銷售團隊。

更多信息請登錄 Stefanoricci 的官方網站：www.stefanoricci.com

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合適求職者將享有優厚員工福利：

• 年終和績效花紅 (Year end and performance bonus)

• 法定年假及法定全薪病假 (Statutory annual leave and sick leave)

• 薪婚假 (Marriage leave)

• 陪產假 (Paternity Leave)

• 出勤獎勵 (Attendance Incentive)

1. 門店店長 (澳門四季)

主要職責：

— Sales 銷售

• Responsible for sales management and sales development of own store.

  負責所管理店舖的日常銷售管理及銷售拓展；

• Manage the business on a day to day basis by maximizing sales and achieving monthly targets.

  負責店舖日常運營管理，確保店舖最大限度達成 / 實現每日、月銷售業績；

• Perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving targets.

  提供有效的銷售分析報告、預測和行動計劃建議，幫助店舖完成既定目標；

• Prepare reports, as per management requests.

  根據管理層要求，製作相關的報告。

— Customer Service 客戶服務

• Ensure that staff resolves customer complaints effectively.

  確保下屬員工及時、有效地處理客訴問題；

• Lead and drive consistent customer service in store by role modeling desired behavior.

  通過需求行為模型演練，引領店舖保持良好的、持續的符合公司標準要求的客戶服務水平。

— Training and Development 培訓和員工發展

• Motivate and coach staff appropriately to ensure that respect of company procedures, values and team spirit are in line with corporate standards

  以恰當的方式激勵並積極訓導下屬員工，確保員工尊重公司的流程、價值觀、團隊精神，符合公司標準。

• Supervise the training of the staff on company procedures, product knowledge, security and operations

  監督對店舖員工開展的有關公司流程、產品知識、安全意識、運營流程方面的培訓。

• Identify training and development needs for the staff and give feedback to Area Manager / Deputy Area Manager

  通過有效分析及評估，識別員工培訓及發展的需求，並及時反饋給區域經理 / 區域副經理。

— After Sales Service 售後服務

• Ensure that after sales service is duly provided by all staff.

  確保所轄店舖員工按照公司標準要求良好執行售後服務程序；

• Advice the store staff on after sales service procedure.

  對店舖員工的售後服務內容以及流程提供建議。

— Operations / Housekeeping 運營 / 行政管理

• Handle administrative duties, daily reports and staff duty rosters.

  根據公司標準要求，正確執行店舖日常行政事務、日報表及排班；

• Ensure proper functioning of all sales support IT systems.

  確保店舖零售電腦銷售系統正常運行；

• Ensure store is properly maintained.

  確保店舖得到妥善維護；

• Conduct daily briefing.

  根據公司標準要求，組織完成所在店舖每日例會。

— Merchandise / Inventory Control 商品 / 庫存管理

• Manage healthy stock level and product mix to reflect sales and customer demands.

  管理好店舖庫存和產品結構，使其維持在健康水平，真實反映銷售情況和客戶需求

• Support merchandise transfer, stock take, inventory counts.

  依據公司標準要求及流程，配合完成店舖貨品流轉、庫存盤點、點數的有關事務

• Ensure safety and good condition of products.

  確保所在店舖的安全性、貨品處於良好環境和狀態

• Ensure stock and back up storage are effectively managed in an organized manner.

  依據公司管理要求，保證店舖庫存及後備庫存的有效管理

— CRM 客戶關係管理

• Acquire, build and maintain KEY customer relationship with follow up calls and activities to drive repeat visit and build customer loyalty

  積極獲取客戶有效資訊，建立和維護重點客戶關係。通過電話跟進以及其他積極方式促進客戶的到訪，建立客戶對品牌的忠誠度

• Support the organization of In-store & Promotional events, liaising with merchandising & PR team.

  積極配合公關與商品部門組織的各類店內活動、促銷和活動

• Ensure proper customer data acquisition and management on the IT system.

  確保 IT 管理系統中正確錄入完整的客戶資訊，妥善維護相關資訊

REQUIREMENT 職位要求：

• Ability to manage sales be sensitive to commercial environment;

  具備銷售管理的能力，對商業環境有敏銳的洞察力

• Excellent team leadership, able to train, develops and motivates team members.

  具備傑出的團隊領導力，能培訓、發展和激勵員工

• A minimum of 3 years managerial experience in Luxury Retail

  至少三年以上的零售管理經驗，奢侈品行業經驗者優先考慮

• Interest in fashion, tendencies and designer

  精通服裝產品，流行趨勢，陳列搭配，具備較強的時尚敏銳度

• Fluent in Mandarin, Cantonese and English

  普通話、粵語及英語流利

2. Store Manager 門店營運經理

REPORTS TO: Retail Training Manager

彙報線：銷售培訓經理

Major Responsibilities 主要職責：

• Sales 銷售

  • Responsible for sales management and sales development of own store.

    負責所管理店舖的日常銷售管理及銷售拓展；

  • Manage the business on a day to day basis by maximizing sales and achieving monthly targets.

    負責店舖日常運營管理，確保店舖最大限度達成 / 實現每日、月銷售業績；

  • Perform various reports to provide sales analysis/forecast and suggest action plan to support the staff achieving targets.

    提供有效的銷售分析報告、預測和行動計劃建議，幫助店舖完成既定目標；

  • Prepare reports, as per management requests.

    根據管理層要求，製作相關的報告。

• Customer Service 客戶服務

  • Ensure that staff resolves customer complaints effectively.

    確保下屬員工及時、有效地處理客訴問題；

  • Lead and drive consistent customer service in store by role modeling desired behavior.

    通過需求行為模型演練，引領店舖保持良好的、持續的符合公司標準要求的客戶服務水平。

• Training and Development 培訓和員工發展

  • Motivate and coach staff appropriately to ensure that respect of company procedures, values and team spirit are in line with corporate standards

    以恰當的方式激勵並積極訓導下屬員工，確保員工尊重公司的流程、價值觀、團隊精神，符合公司標準。

  • Supervise the training of the staff on company procedures, product knowledge, security and operations

    監督對店舖員工開展的有關公司流程、產品知識、安全意識、運營流程方面的培訓。

  • Identify training and development needs for the staff and give feedback to Area Manager / Deputy Area Manager

    通過有效分析及評估，識別員工培訓及發展的需求，並及時反饋給區域經理 / 區域副經理。

• After Sales Service 售後服務

  • Ensure that after sales service is duly provided by all staff.

    確保所轄店舖員工按照公司標準要求良好執行售後服務程序；

  • Advice the store staff on after sales service procedure.

    對店舖員工的售後服務內容以及流程提供建議。

• Operations / Housekeeping 運營 / 行政管理

  • Handle administrative duties, daily reports and staff duty rosters.

    根據公司標準要求，正確執行店舖日常行政事務、日報表及排班；

  • Ensure proper functioning of all sales support IT systems.

    確保店舖零售電腦銷售系統正常運行；

  • Ensure store is properly maintained.

    確保店舖得到妥善維護；

  • Conduct daily briefing.

    根據公司標準要求，組織完成所在店舖每日例會。

• Merchandise / Inventory Control 商品 / 庫存管理

  • Manage healthy stock level and product mix to reflect sales and customer demands.

    管理好店舖庫存和產品結構，使其維持在健康水平，真實反映銷售情況和客戶需求

  • Support merchandise transfer, stock take, inventory counts.

    依據公司標準要求及流程，配合完成店舖貨品流轉、庫存盤點、點數的有關事務

  • Ensure safety and good condition of products.

    確保所在店舖的安全性、貨品處於良好環境和狀態

  • Ensure stock and back up storage are effectively managed in an organized manner.

    依據公司管理要求，保證店舖庫存及後備庫存的有效管理

• CRM 客戶關係管理

  • Acquire, build and maintain KEY customer relationship with follow up calls and activities to drive repeat visit and build customer loyalty

    積極獲取客戶有效資訊，建立和維護重點客戶關係。通過電話跟進以及其他積極方式促進客戶的到訪，建立客戶對品牌的忠誠度

  • Support the organization of In-store & Promotional events, liaising with merchandising & PR team.

    積極配合公關與商品部門組織的各類店內活動、促銷和活動

  • Ensure proper customer data acquisition and management on the IT system.

    確保 IT 管理系統中正確錄入完整的客戶資訊，妥善維護相關資訊

REQUIREMENT 職位要求：

• Ability to manage sales be sensitive to commercial environment;

  具備銷售管理的能力，對商業環境有敏銳的洞察力

• Excellent team leadership, able to train, develops and motivates team members.

  具備傑出的團隊領導力，能培訓、發展和激勵員工

• A minimum of 3 years managerial experience in Luxury Retail

  至少三年以上的零售管理經驗，奢侈品行業經驗者優先考慮

• Interest in fashion, tendencies and designer

  精通服裝產品，流行趨勢，陳列搭配，具備較強的時尚敏銳度

• Fluent in Mandarin, Cantonese and English

  普通話、粵語及英語流利

3. 全職 - 時裝顧問 Fashion Consultant

• 全職薪酬：$12,500 - $18,000 澳門幣

Major Responsibilities 主要職責：

• Join in the daily store operations
  參與日常店鋪運營

• Provide and maintain excellent customer service and a pleasant shopping environment consistent with brand image
  提供並保持與品牌形象相匹配的優質對客服務及舒適的購物環境

• Maintain current and potential customers to establish client relationship
  維護現有及潛在消費者，建立良好的客戶關係

• Keep customers informed on new products or services, changes, etc.
  確保客人及時了解各項品牌信息包括新產品，服務或其它改變

• To handle client enquiries and concerns
  處理顧客詢問及疑問

• Execute sales plans and participates in marketing events and promotion programs執行銷售計劃並能參與市場活動及促銷計劃

• Keep records and reports on sales activities
  記錄並彙報銷售數據

• Other duties as assigned
  其它安排的工作職責

Requirements & Capabilities 任職要求：

• At least 1 years of relevant experience in high-end fashion, luxury industry or in similar capacity
  至少一年相關行業經驗

• Passion in retail industry with good selling skills
  對零售行業充滿熱情及良好的銷售技巧

• Likes fashion and appreciates quality products
  熱愛時尚及高品質的產品

• Fluent in Mandarin & Cantonese
  普通話及粵語流利

申請方式 APPLICATION：

有意者可填寫以下申請表格，或將個人履歷連同近照電郵至 hr.sv@stefanoricci.com.cn 及 hr.admina@stefanoricci.com.cn，標題註明 “應徵職位－由 jobscall.me 提供”。

Interested applicants please send your resume with recent photo to hr.sv@stefanoricci.com.cn and hr.admina@stefanoricci.com.cn, please quote the “job position - source from jobscall.me” in your e-mail subject title.

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APPLY NOW 快速預約面試：

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*Personal data collected will be used for recruitment related purposes only.

GUCCI 古馳澳門有限公司招聘

1. Client Advisor/ Senior Client Advisor

Role Mission

Responsible for handling the daily sales activities and providing courteous customer services to customers. Besides handling the typical sales transactions, may have additional responsibility for monitoring a product category with superiors, such as stock and inventory controls, quality control and price events.

Key Accountabilities

• Accomplish the daily assigned duties and achieve the sales objective

• Provide professional customer services and interacts with customer to build strong customer relationships

• Increase the customer database by capturing as much customers’ information as possible

• Communicate well with customers and colleagues at all levels

• Display merchandise in accordance with Company’s guidelines and ensure all merchandise on display are properly priced, labeled, signed and in good condition

• Perform daily stock count accurately and efficiently

• Ensure that Store is clean and tidy in all aspects

• Perform other duties as assigned

Qualifications

• Secondary school graduate or above in any discipline

• Minimum 2 years relevant sales & customer services experience in fashion retail

• Pleasant, outgoing, and eager to interact with different levels of customers

• Good command of spoken Cantonese, Mandarin, and English

• Macau ID holder is a Must

• Candidates with more experience may be considered as Senior Client Advisor

Interested parties please send detailed resume and expected salary to Human Resources Department email:  career@mo.gucci.com.

美洲城（澳門）戶外用品一人有限公司招聘

美洲城（澳門）戶外用品一人有限公司，是一家專注於代理國際優質戶外品牌的年輕化企業。2023年紮根澳門，並成為TheNorthFace轉銷商。

我們以港澳市場為核心，精準聚焦都市人群對戶外生活的嚮往與需求，致力於通過「新零售」模式打破傳統消費場景的邊界，打造線上線下深度融合的戶外用品生態圈。

公司團隊由一群熱愛登山、露營、騎行等戶外運動的青年組成，憑藉對行業趨勢的敏銳洞察和對使用者需求的深刻理解，精選兼具功能性、設計感與可持續理念的戶外品牌，為港澳消費者提供從專業装備到輕量化出行的一站式解決方案。

全職員工薪酬福利：

• 基本傭金

• 全勤獎金

• 崗位激勵傭金

• 銷售獎金

• 生日福利

• 月假7天

• 有薪年假10-15天

• 專業在職培訓

• 年終分紅（因銷售而定）

• 定期發放節日禮品

• 員工購物折扣優惠

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店長

崗位職責：

• 業績管理：銷售目標制定並執行店鋪銷售計劃，確保完成公司下達的銷售目標

• 團隊管理：店鋪排班、考勤、培訓、考核、激勵，帶教新人、提升服務與銷售技能

• 店鋪運營：監督執行店鋪的日常運作、貨品調配、陳列、整潔，美觀

• 關係維護：客訴處理，提升滿意度，協助公司與商場的溝通

• 安全事項：防火、防盜、其他應急處理

資歷要求：

• 高中以上學歷，持澳門身份證，會基礎電腦/Excel/ERP/POS 系統

• 3年以上店鋪管理經驗，有戶外品牌、服裝行業經驗者優先

• 有一定的抗壓能力，具有良好的溝通及協調能力，有責任心，對服裝零售行業充滿熱情，有服裝搭配/時尚敏感度優先考慮

• 會流利廣東話、懂英語優先考慮

兼職店務員（4名）

時薪範圍：$60起

工作內容：

• 提供客戶服務和解答問題

• 協助店舖日常營運 (包括銷售、貨品陳列、倉存整理、上架、補貨等）

• 聽從店長安排

要求：

• 需要粵語、普通話、如會英語更優

• 需持澳門人身分證

工作時間：10:00-22:00 （每周能上滿24小時者優先錄取，實際按排班方式）

工作地點：澳門威尼斯人或倫敦人商場

資深店務員

崗位職責：

• 負責店鋪日常運作，包括銷售、店鋪清潔及整理貨品等

資歷要求：

• 初中以上學歷，會流利廣東話，持澳門身份證

• 經驗不限，有戶外服裝零售經驗優先考慮

• 勤奮刻苦、熱誠及主動積極，有責任心，對服裝零售行業充滿熱情

實習店務員

崗位職責：

• 協助店鋪日常運作，包括銷售、店鋪清潔及整理貨品等

資歷要求：

• 初中以上學歷，會流利廣東話，持澳門身份證

• 經驗不限，良好的個人形象，符合品牌要求

• 勤奮刻苦、熱誠及主動積極，有責任心，對服裝零售行業充滿熱情

倉務員

崗位職責：

• 負責整理貨倉，調貨品給前線工作人員銷售。

資歷要求：

• 男仕，年滿18歲，初中以上學歷，會流利廣東話，持澳門身份證

• 一年以上服裝倉庫管理經驗，熱愛體育運動及熟悉運動用品

• 刻苦耐勞，勤力細心，有責任心。

申請方式：

求職者請將簡歷電郵到 caijie@minlor.com，電郵請註明 “應徵職位－由 jobscall.me 提供”。

Healthstar Company Limited 新康輝有限公司澳門招聘

公司簡介

本公司成立於2019年，專注於醫療器械批發，提供各類醫療器械、醫療設備、手術器具、耗材等。主要服務對象為醫院及醫療機構。

我們致力於提供高品質的醫療產品，支持醫療行業的發展，提升患者護理質量。

工作機會 Job Openings：

倉務兼技術員

月薪：MOP 12,000 – MOP 14,000

• 大學畢業

• 善於表達及溝通技巧，合作精神

• 良好中英文書寫

• 處理倉務工作

• 外勤工作

• 需要到醫院進行維護等工作

• 需要有電單車牌照

*以上職位，五天工作，公司為員工提供年假10天，酌情花紅

申請方式：

應徵者可將個人履歷電郵至：hr.healthstar2019@gmail.com，合則安排面試。

澳門某手信店招聘

某手信店招聘：

收銀員兼倉管員

• 負責日常收銀及倉務工作，處理出、人貸及存貨記錄

• 初中或以上程度，懂電腦及文書

• 勤奮、積極、有責任心及誠懇有禮，具獨立處理工作能力。

• 有手信店舖銷售經驗，操流利廣東話、懂普通話及英語優先。

申請方式：

有意者請把履歷，要求待遇及相片發至澳門日報信箱 12002 號或電郵至 chioz@qq.com，合則約見。投履歷時請註明應徵收銀兼倉務員－由 jobscall.me 提供”。

某電器零售公司誠聘

某電器零售公司誠聘：

倉務員

• 出貨、入貨、整理貨物、盤點等

維修技工

• 3 年或以上安裝維修電視、廚房爐具等經驗

以上職位需責任心強，刻苦耐勞，體魄強健，做事主動積極。

申請方式：

有意者請於辧公時間致電 8798 1355 查詢或將履歷電郵到 hra@gdgmacau.com

應徵者所提供的個人資料，員用作招聘用途，一切資料絕對保密

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近期招聘：