華海智慧（澳門）信息系統技術有限公司招聘

華海智慧（澳門）資訊系統科技有限公司（下稱「華海澳門」）由華海智匯科技有限公司與華海智慧（上海）資訊系統科技有限公司共同出資成立，專注於推動澳門特區政府信息化建設及智慧城市發展。

作為華為智慧城市的戰略合作夥伴，華海智匯在中國內地成功交付逾百個標杆性智慧項目，業務遍及華北、華東、西南、大灣區及港澳地區。依托母公司在智慧都市、智慧交通、智慧能源等領域的深厚積累，華海澳門自2022年成立以來，迅速參與多項澳門特區政府項目的投標與實施，致力為本地數字化轉型提供高品質、定制化的集成解決方案。

我們堅持「以客戶為中心」的價值理念，積極回應澳門智慧城市發展需求，現誠邀本地優秀人才加入，共同建設智慧澳門！

ICT運維經理

薪金面議

職務內容：

• 基於合同要求及客戶運維需求，整合資源並組織服務交付，確保履約；

• 負責客戶溝通與定期匯報，維護客戶滿意度，挖掘續約商機；

• 編寫及更新運維程序與技術文件，組織內部培訓；

• 負責重大活動、節假日或突發事件的應急保障工作。

職位要求：

• 大學本科或以上學歷，主修計算機、通信等相關專業；

• 具備2年以上ICT或IT領域運維或項目管理經驗；

• 具備優秀的溝通表達能力，能獨立撰寫方案並向客戶匯報；

• 精通網絡架構設計與故障排查技術。

運維工程師

薪金面議

職務內容：

• 告警監控：基於運維工具、人工巡檢，按照SOP文檔，7*24輪班監視系統的運行情況，發現異常情況後即時上報至運維經理；

• 技術諮詢：對客戶/用戶的技術問題、使用疑問，按照SOP進行解答，並進行記錄、上報

• 工單管理：對所有技術諮詢/故障進行工單記錄

• 資產管理：輔助運維經理進行項目相關設備的登記、管理

職位要求：

• 大專及以上學歷，歡迎優秀應屆畢業生應徵；

• 文檔編寫與記錄能力：具備基礎事件記錄及簡報的編寫能力，能確保操作規範、記錄完整並符合留痕要求。

• 語言能力與溝通技巧：能熟練使用粵語及普通話進行日常溝通與書面表達，具備良好的溝通與協調能力，能有效與客戶及團隊成員進行有效交流。

• 職業素養與現場服從性：具備高度責任心與細心嚴謹的工作態度，具備團隊合作精神，能接受運維經理指揮與現場調度，並能應對突發事件與緊急情況。

注：崗位性質為7*24小時駐場運維，涉及輪班工作，三班倒。

DevOps工程師

薪金面議

職務內容：

• 協助搭建及維護AI運算平台的運行環境，參與Kubernetes集群的部署與日常運維工作。

• 在指導下，能運用Kubernetes的YAML檔案（如Deployment、Service、ConfigMap等），完成應用程式的部署與更新。

• 參與NVIDIA GPU或NPU運算設備的驅動安裝、環境配置及基礎測試，確保AI任務順利執行。

• 協助系統監控、日誌收集、資料備份及故障排查，提升系統穩定性與可用性。

• 撰寫部署文件及操作手冊，參與團隊知識管理，提升協作效率與技術傳承。

職位要求：

• 持有計算機科學、軟件工程、網絡技術、自動化或相關範疇之學士或以上學位；具備1至3年相關工作經驗，優秀應屆畢業生亦歡迎申請。

• 熟悉Linux基本操作（包括檔案管理、權限設定、進程控制、網絡配置），能獨立透過指令行完成日常任務。

• 了解Docker基本概念，能使用 docker run、docker-compose up 等指令部署容器化服務。

• 掌握Kubernetes基本架構（如Pod、Deployment、Service），能閱讀並修改簡單的YAML設定檔。

• 熟悉Nginx或Traefik之基本配置，可完成域名對應、端口轉發等常見設定。

• 具備NVIDIA GPU驅動、CUDA或Docker安裝經驗者尤佳（如課堂項目、實驗室環境搭建等）。

• 曾使用Git、Shell腳本及日誌分析工具，具備初步自動化思維與實踐能力。

解決方案工程師

薪金面議

職務內容：

• 整合公司及合作夥伴的產品與技術資源，主導設計政務、安防、園區、交通等行業的信息化與數智化解決方案；

• 負責ICT集成項目的售前技術支援，包括需求分析、方案設計、客戶諮詢及合同協作；

• 推動內部流程執行，支援項目落地。

職位要求：

• 大學本科或以上學歷，主修計算機、通信、電子、軟件等相關專業；

• 具備優秀的溝通表達能力，能獨立撰寫方案並向客戶演示；

• 學習能力強，能快速掌握新技術與產品；

• 粵語流利，普通話溝通良好，具備英文讀寫能力；

• 歡迎優秀應屆畢業生應徵。

項目協調員-信息化方向

薪金面議

職務內容：

• 協助項目經理對接各方持份者，協調項目整改與上線工作的進度、質量及安全管理；

• 深入理解項目範圍與業務需求，主導制定實施計劃與整改方案，並監控執行進度；

• 協調客戶、團隊成員及供應商，確保項目順利交付，提升客戶滿意度。

職位要求：

• 大學本科或以上學歷，主修計算機、軟件、電子、自動化、數據處理或通信等相關專業；

• 熟悉項目管理理論及大型軟硬件集成項目流程；

• 粵語流利，普通話溝通良好，具備英文讀寫能力；

• 歡迎表現出色的應屆畢業生應徵。

質量安全工程師

薪金面議

職務內容：

• 參與項目質量與安全方案的編制及審核，協助項目經理進行現場管理；

• 配合監理或質檢部門完成工程驗收工作；

• 組建質量安全監控小組，落實工地安全管控措施；

• 參與公司質量安全管理平台的建設與優化。

職位要求：

• 大學本科或以上學歷，主修工程管理或相關工科專業；

• 具備澳門或大灣區工程項目經驗者優先；

• 熟悉澳門第44/91/M號法令《建築安全與衛生章程》及第3/2014號法律《職業安全健康法》。

項目助理

薪金面議

職務內容：

• 協助項目經理處理項目交付事務，包括進度跟進、風險與問題管理；

• 協助銷售團隊開展投標工作，如標書解讀、流程跟進、商務文件撰寫、交標文件審核及封裝；

• 組織項目會議，追蹤遺留事項落實情況；

• 負責項目文檔管理及內部流程支援；

• 協助處理部門日常平台事務。

職位要求：

• 大學本科學歷，主修工程、商務、英語等相關專業；

• 粵語流利，普通話溝通無障礙，具備基本英文讀寫能力；

• 責任心強，具備良好團隊合作精神，能適應較高工作壓力；

• 歡迎表現出色的應屆畢業生應徵。

工作地點：澳門/氹仔

工作時間：09:00-18:00

福利：澳門醫療保險；年假12天；良好的晉升空間與專業培訓機會

申請方式：

郵件發送簡歷到 recruitment@hmntech.com

郵件標題請註明：「應徵職位 + 姓名」（例如：應徵項目助理 張明）

我們將盡快審核合適人選並安排面試。

期待您的加入，與我們一同見證智慧澳門！

MACAU SLOT 澳門彩票有限公司招聘

澳 門 彩 票 有 限 公 司 創 建 於 1 9 8 9 年 ，為 亞 洲 首 間 合 法 之 足 球 及 籃 球 博 彩 彩 票 專 營 公 司 ， 業 務 主 要 是 為 本 地 及 海 外 客 戶 提 供 足 球 及 籃 球 博 彩 服 務 。

Administration Department 行政部

• 公司司機

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Betting Operation Department 投注營運及監控部

• 控盤員

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Customer Service Department 客戶服務部 (歡迎在讀大學生應徵)

• 時薪客戶服務助理 (兼職)

► 了解詳情 DETAILS

Cashbetting Department 現金投注部 (歡迎在讀大學生應徵)

• 時薪票務助理(兼職)

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時薪票務助理(兼職)

Internal Audit Department 內部審核部

• IT Audit Manager(資訊科技審計經理)

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對職位有意者，請將個人履歷電郵至 jobs@macauslot.com。

IT Audit Manager (資訊科技審計經理)

Information Technology Development Department 資訊科技發展部

• Business Analyst

► 了解詳情 DETAILS

APPLICATION 申請方式：

有意者請前往本司官網 https://www.macauslot.com/hr/hr_post_list.php.填寫申請表格。

記得點擊 "職位空缺" 申請職位，本司職員會盡快處理您的申請。

如有任何疑問，歡迎致電 8988 9688 查詢。

*個人資料絕對保密，只作招聘用途。

澳門中銀招聘

　　澳門中銀以“分行+子行”雙牌照運營的格局，致力為澳門社會和廣大客戶提供優質的金融服務。秉承“根植澳門 · 服務澳門”的經營宗旨，積極踐行本地主流銀行的責任與擔當，發揮澳門中銀的雙平台優勢，助力推動澳門特區經濟適度多元發展，支持大灣區、深合區、一帶一路建設。

基本條件

1. 認同本行 “愛國愛澳、愛行敬業” 企業文化；

2. 學士或以上學歷；

3. 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

4. 具良好的中、英文水平及口語能力，熟悉辦公室軟件操作；

5. 品行端正，樂於助人，儀表端莊；

6. 具與職位要求相對應的工作經驗。

職位空缺：

• 2026年秋季校園招聘（綜合基礎崗）

• 2026年秋季校園招聘（信息科技崗）

• 司庫分析員

• 司庫交易員

• 財務分析師

• 安保專員

• 客戶經理（大灣區業務）

• 客戶經理助理

• 營業網點綜合服務專員

• 合規經理（交易甄別）

• 數據庫管理員

• 現金處理員

• 客戶經理（公司金融）

• 客戶經理（跨境金融）

• 客戶經理（金融機構）

• 客戶經理（個人金融）

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2026年秋季校園招聘（綜合基礎崗）

招聘對象：2025年1月1日至2026年7月31日之應屆畢業生

職位要求：

• 能流暢使用粵語交流；

• 具經濟金融、財務會計、管理等學位，或具碩士研究生及以上學歷者，同等條件下優先考慮。

工作職責：

• 根據銀行發展戰略目標，於營業網點或業務部門開展工作，協助支持拓展銀行業務及完成各項任務指標；

• 協助對各類業務進行資料收集、整理及撰寫報告等工作；

• 熟悉銀行產品和服務，協助為客戶解決問題、處理客戶投訴等相關工作；

• 遵守銀行相關法規和內部規定，確保工作的合規性；

• 承辦銀行交辦的其他工作。

2026年秋季校園招聘（信息科技崗）

招聘對象：2025年1月1日至2026年7月31日之應屆畢業生

職位要求：

• 具計算機或相關專業大學本科及以上學歷，具碩士研究生及以上學歷者，同等條件下優先考慮；

• 具計算機程式設計語言（如：Java，JavaScript，C，C++，PHP等）的應用能力，或具應用系統開發經歷者，同等條件下優先考慮。

工作職責：

• 協助跟進銀行應用系統的需求分析、功能設計、研究，引入市場上成熟的科技產品及系統；

• 參與銀行、外部技術供應商協調，推進銀行應用系統的研發、測試及投產；

• 協助各類應用系統、資料分析平台的日常維護、故障跟進及性能優化工作；

• 定期跟蹤外部資訊科技的發展趨勢，為銀行業務創新提供意見和技術解決方案；

• 維護網路安全，監控及保障系統安全運作；

• 承辦銀行交辦的其他工作。

司庫分析員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責監測、計量和評估銀行流動性、利率匯率等相關風險狀況，確保符合監管要求和內部政策；

• 制定和完善資產負債相關風險管理制度、流程和應急計劃，組織開展壓力測試和應急演練；

• 負責銀行資本管理，監測、計量和評估銀行資本充足情況，開展銀行內部資本充足評估程序(ICAAP)，確保符合監管要求和內部政策；

• 編制銀行年度資本規劃，監測規劃執行等情況；

• 負責司庫業務風險管理，監測、計量和評估司庫業務風險狀況，確保符合監管和內部管理要求；

• 制定和完善司庫業務相關風控合規制度和流程，開展反洗錢盡調工作，確保符合管理要求；

• 負責上級交辦的其他工作事項。

司庫交易員

職位要求：

• 具良好的溝通能力和報告撰寫能力；

• 具良好的團隊精神，和一定抗壓能力；

• 具經濟、金融、會計、統計、數學、計算機等相關專業者優先考慮；

• 具兩年或以上相關領域工作經驗者優先考慮；

• 持有 CFA、CPA、FRM 等專業資格者優先考慮；

• 具備良好的編程能力 (如Python、SQL、C++) 或編程相關專業資格者優先考慮。

工作職責：

• 負責銀行債券投資，一級市場認購和二級市場債券交易工作；

• 負責銀行債券投資組合管理，動態平衡組合結構，監測、計量和評估投資組合風險，開展投後監控工作，持續跟蹤投資標的、信用主體和相關市場發展情況；

• 負責銀行流動性管理，綜合運用貨幣市場和外匯市場工具，開展資金頭寸和流動性管理，編制和執行資金計劃；

• 負責開展高流動性組合管理，動態調節組合結構，確保符合監管要求和內部政策；

• 開拓和維護資金交易網絡，持續完善流動性管理渠道；

• 負責上級交辦的其他工作事項。

財務分析師

職位要求：

• 具三年或以上財務會計管理相關工作經驗，掌握財務分析及財務資源管理等知識；

• 持有CPA、CFA、FRM等專業資格者優先考慮；

• 掌握數據分析工具者優先考慮。

工作職責：

• 負責財務預算管理，協助制訂經營計劃目標及配套管理措施，對計劃執行情況進行監測分析；

• 負責單位考核管理，協助制訂單位考核方 案，對單位考核情況進行分析；

• 負責財務資源管理，協助制訂業務費用及固定資產配置政策，監控分析財務資源使用情況；

• 負責財務開支管理，協助制訂財務開支管理制度，規範落實財務開支流程和標準等管理要求；

• 承辦上級交辦的其他工作事項。

安保專員

職位要求：

• 具安保相關工作經驗，具銀行相關工作經驗者優先考慮；

• 熟練掌握一般辦公室監控軟件的應用操作；

• 具較好的安保業務理解能力和數據敏銳度，善於發現、探索並獨立解決問題；

• 具良好的學習能力、報告撰寫能力、溝通能力及團隊合作精神；

• 能接受非工作時間回行處理突發情況；

• 具資訊科技、信息管理、數學、金融工程等相關專業學歷背景者優先考慮。

工作職責：

• 負責跟進執行各項安保、消防安全、電子監控等相關工作；

• 協助制定和落實銀行安保設備的管理、維護及保養工作，以科技思維就銀行安全管理提出優化建議；

• 負責與科技部門、對外供應商接洽購置各類安保設備，保障銀行業務正常運行；

• 負責監督安保人員及對於可疑情況及緊急狀況作及時報告；

• 保持與治安警察局、司法警察局和消防局的緊密聯繫，按需提供協助；

• 協助制定和落實安保及消防安全相關管理制度和計劃；

• 完成上級交辦的其他工作。

客戶經理（大灣區業務）

職位要求：

• 具三年或以上公司業務工作經驗，對大灣區市場及政策有一定了解，熟悉銀行業務產品和流程；

• 具有較强的數據分析、市場分析、風險計量監控能力、授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 具金融、經濟、會計等相關專業學歷背景者優先考慮；

• 持有FRM、CFA、CPA等相關專業資格者優先考慮。

工作職責：

• 負責營銷及服務大灣區企業客戶，發掘客戶潛在需求，為客戶設計綜合金融服務或產品方案；

• 負責對大灣區企業客戶財務數據及經營情況、市場環境等進行分析，撰寫相關的財務分析、行業分析報告；

• 了解大灣區企業客戶、市場情況，做好風險管理、反洗錢審查等工作，並提出業務政策或風控措施的建議；

• 維護客戶關係，及時了解客戶最新資信情況。

客戶經理助理

職位要求：

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 學士或以上學歷，具相關工作經驗；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

• 具良好中、英文書寫及口語能力，熟悉辦公室軟件操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 協助部門／營業網點客戶經理辦理各類金融業務，包括但不限於個人金融、公司金融等範疇；

• 負責營銷支援類工作，協助客戶經理進行產品推介及完善資料整理等工作；

• 向客戶反饋產品相關市場動態，了解客戶潛在的金融需求，同時協助將市場及客戶的建議適時反饋給產品及業務部門；

• 整理及分析各類業務資料及文檔；

• 承辦上級交辦的其他工作事項。

營業網點綜合服務專員

職位要求：

• 認同本行“愛國愛澳、愛行敬業”企業文化；

• 學士或以上學歷，具相關工作經驗；

• 具良好的學習能力、綜合分析能力、組織協調能力、溝通能力、抗壓能力；

• 具良好中、英文書寫及口語能力，熟悉辦公室軟件操作；

• 品行端正，樂於助人，儀表端莊。

工作職責：

• 負責為營業網點客戶提供現金、非現金的櫃檯服務（包括人工櫃檯及智能櫃檯）；

• 協助進行產品營銷推介及支援工作；

• 協助處理營業網點合規反洗錢相關工作；

• 承辦上級交辦的其他工作。

合規經理（交易甄別）

職位要求：

• 具三年或以上交易甄別、監測分析及可疑舉報等反洗錢相關工作經驗；

• 具數據提取及加工能力，熟悉SQL等編程工 具及數據庫；

• 具金融、法律相關專業知識者優先考慮；

• 持有 CAMS 等相關專業資格者優先考慮。

工作職責：

• 負責可疑交易舉報管理工作，包括系統預警、人工舉報案例分析處理等；

• 負責分析、制定、落實監控模型需求，提出優化建議；

• 協助制定反洗錢、合規監控等制度辦法，對有關落實情況進行回顧，提出改進優化意見；

• 承辦上級交辦的其他工作事項。

數據庫管理員

職位要求：

• 具資訊科技等相關專業學士或以上學歷；

• 具數據庫運維及管理等相關工作經驗；

• 熟悉DB2、Oracle、MySQL、Sybase等數據庫架構；

• 熟悉Unix/Linux儲存、網路等相關知識，並掌握基本操作技能；

• 了解數據庫系統配置及性能優化流程，對數據庫優化，架構設計有研究和實踐經驗者優先考慮；

• 具系統或數據庫自動化運維平台建設經驗者優先考慮。

工作職責：

• 負責應用系統數據庫的運維相關工作；

• 負責跟進數據庫及相關件的架構設計和運維管理；

• 負責參與應用系統設計，推動應用系統數據庫性能優化；

• 負責數據庫及大數據相關運維平台的設計及日常運維管理工作；

• 承辦上級交辦的其他工作事項。

現金處理員

職位要求：

• 具有相關工作經驗；

• 具較強的風險意識、抗壓能力，能適應高強度作業環境及重複性工作；

• 具良好的體格，能搬運重物；

• 良好的溝通表達能力，懂辦公室軟件基礎操作；

• 具良好的服務意識及團隊協作精神。

工作職責：

• 負責現金類實物的清點、分類、包裝、搬運等規範化流程操作；

• 嚴格遵守銀行內部操作流程及風險控制標準，準確處理現金類實物；

• 協助現金類業務相關的文件整理、數據錄入及檔案管理工作；

• 承辦上級交辦的其他工作。

客戶經理（公司金融）

職位內容

• 負責營銷及服務公司客戶，發掘客戶潛在需求，為客戶提供全面性綜合金融服務；

• 負責對公司客戶財務數據及經營情況、市場環境等進行分析，並撰寫相關報告；

• 負責管理公司授信客戶，分析授信客戶的行 業、股權結構、財務狀况、還款現金流測算等；

• 負責金 融產品 (包括但不限於存、貸、結算、衍生品、債務資本市場等)的營銷工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上獨立管理大型公司授信客戶相關工作經驗，熟悉大公司授信業務流程，了解跨境、貿易融資等產品；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉內地業務、政策、法規，對澳門經濟、銀行業務發展方向有一定認識；

• 具裝備製造、融資租賃、綜合酒店等業務經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

客戶經理（跨境金融）

職位內容

• 負責營銷及服務跨境企業客戶，發掘客戶潛在需求；

• 負責為跨境企業客戶設計合適的綜合金融服務方案，包括貿易融資、併購貸款、結構化融資、銀團等；

• 負責協調業務或賬戶服務落地，管理日常客戶業務；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上跨境金融相關工作經驗，能獨立完成客戶財務分析、行業分析、經營情況分析、授信風險分析等；

• 具較強的數據分析、市場分析、風險計量監控能力，授信客戶行業分析、股東結構分析、財務狀況分析、還款現金流測算等能力；

• 熟悉公司金融相關業務知識，對內地、香港等地區金融市場、跨境金融政策有較深入了解；

• 具良好的葡語能力者優先考慮；

• 具國際大型銀行 / 投資銀行 / 投資機構等工作經驗者優先考慮；

• 持有 FRM、CFA、CPA 等相關專業資格者優先考慮。

客戶經理（金融機構）

職位內容

• 負責開拓本地、跨境潛在目標金融機構客戶(包括銀行及非銀行金融機構類）；

• 負責為客戶提供專業、優質、一體化的金融服務，提升客戶滿意度；

• 了解客戶、市場情況，做好風險管理、反洗錢審查等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融機構相關工作經驗；

• 熟悉金融機構業務及金融市場產品；

• 能獨立為客戶設計業務方案並提供專業服務；

• 具有金融、會計和反洗錢相關專業知識者優先考慮。

客戶經理（個人金融）

職位內容

• 為客戶提供綜合性金融服務，開展金融產品營銷工作，包括但不限於財富管理、消費信貸、中小企服務等；

• 定期反饋客戶金融產品的市場動態，根據客戶需求推薦合適的產品及服務；

• 根據銀行反洗錢相關要求，落實內控合規檢查及風險防範等工作；

• 承辦上級交辦的其他工作事項。

職位要求

• 具三年或以上金融機構相關工作經驗，熟悉本地銀行個人金融產品及服務；

• 具良好的客戶營銷拓展能力及服務意識；

• 具理財、保險、反洗錢等相關專業資格優先考慮。

申請方式

點擊以下連結 https://career.bocmacau.com 在線申請。

ANT BANK 螞蟻銀行澳門招聘

公司官網：https://www.antbank.mo

產品專家

職位描述：

• 統籌負責銀行整體金融產品全局，產品機會洞見、短中長期產品規劃藍圖、實施路徑、項目節奏計劃到落地執行；

• 統籌負責制定清晰的產品設計原則與標準，包括產品流程、用戶體驗動綫、產品營銷及產品管理，產品端到端全生命周期閉環管理；

• 統籌負責產品策略規劃與管理，基於整體戰略規劃制定產品策略與運營策略；

• 統籌收口管理各類產品需求，協調與銀行前中後台的職能部門，收集和分析用戶需求，結合戰略方向與產品規劃及策略形成有序需求管理，並制定具有創新性與行業領先的產品或功能方案；

• 產品開發協調，收口與研發部門密切合作，協調產品研發進度，負責解決推進過程中的障礙與挑戰；

• 產品優化與改善，收口產品后評估及持續優化管理，持續收集用戶回饋，提出產品的改善方案及解決問題；

• 團隊領導與激勵，帶領產品團隊，保持團隊的專業度、高執行力，建立昂揚熱情的團隊氛圍，貫徹產品願景得以實現。

職位要求：

• 5年以上的銀行或金融科技領域的產品設計與落地經驗，3年以上帶領產品團隊以上的管理經驗；

• 3年以上2C產品設計與實施經驗，熟悉財富產品領域，包括證券、基金、保險，賬戶，APP端或小程序端，等多樣性、多元化產品類型的落地經驗；

• 3年以上獨立承擔產品設計端到端或全生命週期的實施經驗；

• 具備1年以上支付領域或發銀行卡領域的產品設計經驗優先；

• 具備較好的溝通協調能力，善於處理及把控跨部門或多邊生產關係的組織與協調能力；

• 具備較強的行業分析能力，能夠深度挖掘行業價值鏈，從而產出有效的產品解決方案解決用戶痛點問題；對銀行業務或互聯網金融機構的業務模式，商業模式及產品運作模式具備專家級別的洞察與理解；

• 具備較強的全局分析、思考、創新和抗壓能力，良好的溝通協調組織能力和主觀能動性，良好的結構化思維與表達能力，具備抽象總結總結能力；

• 金融、計算機或相關專業的學士或以上學位；

• 優秀的語言溝通能力，流利的中文表達，熟練書寫的繁體或簡體，額外掌握粵語者優先考慮。

兼職客戶體驗服務專員 

職位描述：

• 負責銀行網點的客戶引導、協助及銀行服務宣傳。

• 確保網點客戶體驗，留意設備狀態及現場情況，確保服務持續順暢；

• 其他銀行安排的工作。

職位要求：

• 掌握流利的粵語、普通話，英語聽說能力，具備良好的溝通能力和形象。

• 妥善處理客戶反饋與問題，尋求解決方案。

• 記錄客戶資訊與溝通內容，及時反饋。

• 有銀行相關經驗者優先。

• 工作時間為銀行營業時間。

支付結算和卡業務運營高級專員

工作職責：

• 負責銀行借記卡/貸記卡相關的日常營運管理，包括申卡、製發卡、重控管理、卡管理和維護、卡交易管理、交易核對和對賬、報表處理等。

• 處理與銀行卡相關的爭議和拒付案件，包括代客發起申請、收集並提交證據材料、追蹤處理進度、拒付資金處理和核對。

• 其他支付結算產品的日常運營操作，包括但不限於賬戶、匯款、外匯兌換、信貸融資等業務的日常後台運作、核對和數據統計；

• 負責資金清算、結算、對賬中心各類賬務處理、對賬、差異處理、資金管理等工作；

• 協助制定支付結算業務相關流程，完善系統能力建設，持續優化和自動化。負責有關開發需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作

職位要求：

• 全日制本科或以上學歷，會計、財務管理專業優先；

• 5年以上金融機構運營管理、支付清算、卡業務相關工作經驗。熟悉卡組（如銀聯、Visa、Mastercard）規則，熟悉發卡、卡交易管理、拒付退款等後台運作和辦理流程；

• 注重細節、嚴謹負責，有較強的風險意識和合規意識；

• 具備良好的學習、溝通能力及推動解決問題的能力，善於團隊協調，自驅、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 擅長數據統計和分析；

網點綜合服務高級專員

工作職責：

• 負責銀行網點的日常營運，包括但不限於賬戶審核、現金管理、交易管理、匯款、投資理財、支付、重控管理、賬目核對、營運穩定性及客戶體驗、設備狀態監控及異常相應，確保服務持續順暢；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，解答客戶疑問，協調解決網點營運中的突發問題，處理和解決客戶投訴與反饋，聯動業產研優化客戶體驗，提升客戶滿意度；

• 協助制定和持續優化相關營運操作流程，規範客戶服務標準流程和指引；

• 持續優化系統能力，負責有關開發和優化需求提交、系統功能測試、上線運行及驗證完善等；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 5年以上銀行網點和對客服務管理經驗，熟悉銀行各項業務流程和運營規範；

• 掌握流利的粵語、普通話，英語聽說讀寫能力，具備優秀的溝通協調能力和問題解決能力，能及時妥善處理各類突發事件；

• 善於團隊協調，自驅、激情、樂觀，抗壓性強。具備較強的獨立工作能力，能夠在快速的業務變化中開展工作，並且取得結果。

資金清結算級專員

工作職責：

• 負責企業和個人銀行賬戶資料審查、賬戶開立及階段性賬戶檢查、賬戶變更、銷戶等賬戶全生命週期管理；

• 負責信貸融資業務的客戶准入檢查、信貸系統操作；

• 通過線上、線下方式為客戶提供開戶及綜合金融服務支持，協助客戶辦理業務，洞察客戶需求，並推動落實客戶體驗和產品流程優化；

• 負責AI技術在客KYC場景的落地、AI知識庫運營、數據清洗和標註、AI模型訓練和優化迭代，保障智能營運的準確率和高效性；

• 協助制定營運操作流程與規範，推動營運平台能力建設，完成相關測試驗收；

• 其他銀行安排的工作。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學等相關專業優先；

• 2-3年銀行業金融機構運營管理部相關工作經驗，熟悉銀行賬戶管理、貸款業務運行流程，熟悉合規反洗錢相關法律法規要求；

• 善於團隊協調，自驅、樂觀，抗壓性強、勇於創新。具備良好的學習、溝通及推動解決問題的能力，能夠在快速的業務變化中開展工作，並且取得結果。

• 良好的廣東話、普通話及英語表達能力。

營運專家

工作職責：

• 負責企業及個人客戶的準入審核、階段性賬戶檢查、賬戶變更、銷戶等；

• 通過線上與線下方式提供開戶及綜合金融服務支持，結合客戶需求開展精准營銷，助力業務目標的達成；

• 制定業務操作流程及管理制度，持續優化業務規則、標準和流程；

• 主導AI技術在KYC審核場景中的應用落地、AI知識庫運營、數據清洗與標註、AI模型的訓練與優化迭代，並監測及提升日常營運質量，保障智能營運的準確性與高效性；

• 主動挖掘營運流程中其他可AI賦能的場景，跟蹤全球AI技術前沿，提出創新應用思路並推動實施落地；

• 負責營運數據治理與全景視圖的搭建，通過多維度數據分析挖掘業務痛點，輸出可行性強的效能提升方案；

• 完成其他銀行安排的相關工作任務。

職位要求：

• 本科及以上學歷，金融科技、計算機科學、數據科學、統計學等相關專業優先；

• 5年以上金融科技領域相關經驗，熟練掌握數據分析工具及機器學習框架，有AI模型應用、數據分析及金融領域AI實施經驗者優先；

• 對數據敏感，具備良好的邏輯思維能力，能從業務場景中提煉模型優化需求，並解決問題；

• 具備強烈的創新意識與解決複雜問題的能力，樂於探索新技術在業務場景中的應用落地；高度關注全球AI技術發展趨勢，具備持續學習的好奇心；

• 善於團隊協調，具備自驅力，工作充滿激情與樂觀精神；抗壓能力強，具備較強的獨立工作能力，能夠在快速變化的業務環境中取得結果。

系統運維工程師

工作職責：

• 負責銀行應用的故障發現、故障應急、演練等技術風險領域的功能研發；

• 負責銀行變更的技術風險，對所有技術風險故障管理負責；

• 參與銀行重大項目和產品的設計過程，對技術風險領域進行評審和分析；

• 負責技術風險平台應用架構設計和系統實施，使系統體系化並具有前瞻性，能快速發現業務風險和及時管控；

• 參與大型項目的系統分析設計及核心模塊研發，協助完成系統Code Review的任務，確保相關代碼的有效性和正確性，並能夠通過Code Review提供相關性能以及安全的建議。

職位要求：

• 5年以上的大規模集群實戰運維經驗，熟悉軟件開發和系統架構，掌握至少一門編程語言，C/C++或者Java優先 ，具有開源項目開發經驗者優先；

• 系統工程能力扎實過硬，深入了解系統（linux）及上下游鏈路服務（網絡/io等），具有很強技術敏感度和故障排查經驗，並能進行技術方案的整合；

• 熟悉服務管理、單元部署、自動擴容等運維系統建設，對成本控制和效能提升有深刻的理解和實踐；

• 具有良好的團隊協作、溝通能力，樂於分享，良好的客戶服務意識；

• 具有大規模集群調度和架構設計經驗優先；

• 具有 hadoop/spark/Flink/storm/elasticsearch/kafka等分布式計算系統及消息隊列系統開發/運維經驗者優先 。

金融科技合規專家

工作職責：

• 負責銀行科技風險相關管理工作，參與業務和系統架構設計，為IT架構升級、應用系統、新產品研發提供相關咨詢建議並提供合規性解決方案；

• 跟蹤和解讀國內外金融科技領域相關的監管政策、規范和標准，推動科技風險管理及科技治理健康、持續、規范發展並發揮相關科技合規影響力；

• 前瞻性考慮、規劃、研究並分析未來可能出現的技術性合規風險及問題，並提出適合滿足銀行未來發展的相關建議。

職位要求：

• 大學本科及以上學歷，信息科技或法律專業背景；

• 五年以上IT架構、IT審計相關經驗，對IT架構及安全管控方面有較好的基礎；

• 熟悉港澳金融業務及金融科技監管要求，以及境外銀行IT架構部署及安全管控實踐，對科技尤其是金融科技監管領域有前瞻性的認知；

• 了解區塊鏈、IOT、人工智能及大數據風控相關領域的前沿技術及科技合規實踐；

• 工作細致，責任心強，能夠積極面對工作過程中遇到的各種壓力及挑戰。

銀行卡業務運營專家

工作職責：

• 協助銀行卡發卡流程的管理，包括申請審核、制卡發放、客戶激活等；

• 參與優化操作標準並確保符合澳門金管局監管要求；

• 策劃營銷活動（如聯名卡推廣、新客戶禮遇），結合大灣區跨境場景設計差異化發卡方案；

• 分析澳門及周邊市場數據，追蹤同業競品動態，提出策略調整建議；

• 分析發卡轉化率、客戶畫像及活躍度，設計A/B測試以提升發卡效率；

• 定期編制營運報告，向管理層彙報關鍵指標及業務洞察；

• 協調技術部門優化發卡系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 5年以上銀行卡業務經驗，熟悉澳門本地發卡生態和主流卡組織的規則；

• 有銀行卡收單業務及大型項目管理經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 精通粵語及普通話，具備優秀的英語書面溝通能力，能高效處理跨境業務相關文件。

市場策劃專員

工作職責：

• 策劃符合年輕用戶偏好的創新營銷活動，從方案設計到落地全程跟進；

• 同時處理多個活動細節，包括規則設置、用戶權益發放及客服對接，確保多任務有序推進；

• 獨立完成線上活動設計與配置，根據數據（如轉化率、用戶畫像）優化活動方案；

• 跟踪活動ROI、用戶參與度等數據，輸出複盤報告幷提出迭代建議；

• 研究年輕群體消費習慣，挖掘互聯網銀行使用場景，提出長期運營策略；

• 熟悉澳門金管局相關監管要求，確保運營活動合規；

• 協調各部門優化系統功能，推動數位化流程升級；

• 協助處理客戶投訴與異常個案，確保符合反洗錢（AML）及個人資料保護法規。

職位要求：

• 本科及以上學歷，主修金融、市場營銷或數據分析相關領域優先；

• 2年以上活動運營/市場營銷經驗，有金融科技、電子錢包、支付行業背景優先；

• 有行業運營經驗者，尤其是熟悉電子錢包産品邏輯及合規要求，有爆款活動案列或社交媒體運營經驗者優先；

• 精通數據分析工具（如：Excel/SQL，Tableau/Power BI優先），具備風險建模基礎能力；

• 熟悉澳門《金融體系法律制度》及跨境金融監管框架（如大灣區數據流通規範）；

• 具備跨部門協調能力，曾主導技術與業務端協作項目者優先；

• 具備抗壓性與危機處理經驗，能高效應對突發客訴與監管檢查；

• 流利粵語及普通話，英文書面溝通能力佳（需處理跨境業務文件）；

• 精通粵語俚語諧音梗，能快速結合本地熱點創作傳播文案；

• 熟練運用內地網絡熱詞，撰寫符合不同渠道調性的推廣內容。

網絡安全專員

工作職責：

• 負責澳門銀行安全規範制定、安全評估、安全方案設計、代碼審計、安全測試、漏洞應急響應等工作。具體工作方向包括但不限於Web應用安全、客戶端安全、主機系統安全、網絡安全、攻擊檢測與防禦、紅藍演練等；

• 負責澳門銀行安全攻防新技術研究和業界趨勢跟進。

職位要求：

• 具備5年以上網絡安全工作經驗，大型互聯網、運營商、金融行業背景優先；

• 具備CISSP、CCIE Security等專業資格、有安全工具、平台的開發經驗者優先；

• 在Web應用安全、移動APP安全、主機系統安全、網絡安全、攻擊檢測與防禦至少一方面有較深入的研究和實踐

• 熟悉web應用與業務的漏洞挖掘，滲透測試，代碼審計及安全解決方案；

• 熟悉移動OS的安全機制和移動應用的結構，掌握客戶端常見的安全漏洞以及解決方案；

• 熟悉app的安全測試、漏洞挖掘；或者，熟悉系統和網絡相關安全配置和加固方案，熟悉容器、虛擬化、linux內核等系統底層安全機制等；

• 熟悉APT攻擊、黑灰產攻擊、入侵手法，對攻擊檢測規則/模型有一定研究；

• 熟悉Go、Java、C、Object-C、Python中的一種或多種編程語言；

• 掌握整體安全框架，深入理解網絡安全，熟悉網絡虛擬化技術及網絡虛擬化安全優先；

• 熟悉信息系統安全等級保護相關規範、雲計算技術安全相關應用規範，有雲平台安全、合規改造經驗優先；

• 熟悉密碼法和各類加解密技術，有國密相關研發適配經驗優先。

財務經理

工作職責：

• 負責銀行日常財務管理及各項財務工作，包括但不限於預算規劃管理、財務預測分析、財務報表、財務核算審計等；

• 為銀行重大業務方向策略的製定和執行提供財務支持，按照銀行戰略制定財務規劃，支持其他業務部門的相關工作；

• 監控銀行資金情況並提供專業財務建議，優化資金配置以及流動性風險管理，確保資金投資收益最大化；

• 對接外部審計、監管等機構，配合相關工作維護良好關係。

• 對內準備銀行董事會及控股股東所需的銀行財務管理相關資料

職位要求：

• 大學或以上學歷，財務會計、金融經濟及相關專業，持有ACCA/CPA/CFA/FRM等相關專業資格者優先考慮；

• 10年或以上銀行業財務相關工作經驗，其中包括團隊管理經驗；

• 熟悉澳門財務相關政策法規，對金融經濟、銀行業務發展方向有一定了解；

• 具備良好的中、英文語言能力；

• 具備較強的分析、問題解決能力，出色的對外及跨部門溝通能力；

• 具備團隊精神、為人積極主動、處事認真細心並有責任感、事業心及抗壓能力。

信貸風控專員

工作職責：

• 分析個人業務或小微業務金融數據，開發和維護信貸模型，制定相應的風險管理方案或審批策略；

• 與業務部門密切合作，提供風險評估支持，優化決策過程；

• 監控風險指標，結合行業動向及時識別風險趨勢和潛在問題；

• 完成風險管理分析報告，匯報風險狀況和改進措施。

職位要求：

• 本科及以上學歷，數學、統計學、金融工程、計算機科學或相關專業；

• 3年以上的數據分析或風控經驗，具備金融行業背景者優先；

• 至少熟練一種數據分析相關軟件，如Python、SQL 、SAS等；

• 出色的邏輯思維能力和較强的責任心。

應聘方式：

有意應聘者請將個人履歷電郵至：antbankmo-hr@antbank.mo

SJM Resorts, S.A. 澳娛綜合度假股份有限公司招聘

SJM Holdings Limited is the holding company of SJM Resorts, S.A. , one of the six companies authorized to operate casino games of fortune and other games of chance in casinos, under the terms of a concession granted by the government of the Macau Special Administrative Region in March 2002. SJM is the only casino gaming concessionaire with its roots in Macau.

人力資源部 Human Resources

1. 高級經理 - 人力資源夥伴 Senior Manager - HR Partner

2. 經理 - 薪酬及福利 Manager - Compensation & Benefits

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度假村臻尚市場拓展部 Resort Premium Market Development

1. 高級經理 - 客戶忠誠管理 Senior Manager - Loyalty Marketing

2. 經理 - 客戶忠誠管理 Manager - Loyalty Marketing

3. 經理 - 臻尚業務拓展 Manager - Business Development

4. 助理經理 - 臻尚業務拓展 Assistant Manager - Business Development

5. 主任 - 臻尚業務拓展 Executive Host - Business Development

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管家部 Housekeeping

1. 主任 - 公共區域 Supervisor - Public Area

2. 主任 - 房務 Supervisor - Rooms

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娛樂場餐飲部 Casino Food & Beverage

1. 餐飲助理值班經理 - 管事F&B Assistant Duty Manager – Stewarding

2. 主任 - 管事 Supervisor - Stewarding

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銷售部 Sales

1. 經理 - 銷售 (會展、商務及宴會) Manager - Sales (MICE & Corporate & Events)

2. 經理 - 銷售 (休閒旅遊) Manager - Sales (Leisure)

3. 主任 - 銷售 (休閒旅遊) Executive - Sales (Leisure)

4. 協調員 - 銷售 Coordinator - Sales

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酒店營運部 Hotel Operations

1. 助理禮賓司Assistant Chief Concierge

2. 主任 - 前台Supervisor - Front Office

3. 服務專員 - 電話服務 Service Agent - Teleservices

4. 服務專員 - 客房預訂 Service Agent - Hotel Reservations

5. 服務員 - 前台Agent - Front Office

6. 接待員Greeter

7. 門前服務員 Doorman

8. 司機 - 轎車服務 Driver - Limousine Services

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申請方式：

有興趣應徵者，可透過以下方式申請 Interested parties, please apply via:

• 電郵簡歷到 Email the detailed resume to careers@sjmresorts.com

• 致電人才招募專線 89820288 / 68827115

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APPLY NOW 快速申請職位：

*澳娛綜合僅為僱用事宜收集個人資料，提交資料即構成當時人同意及授權澳娛綜合在僱用程序中處理個人資料。

FOUR STAR COMPANY LIMITED 科達有限公司澳門招聘

We are member of Dah Chong Hong Holdings Hong Kong, is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, Four Star partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for 500 brands into hospitals, pharmacies and specialty stores in Macau. To cope with our swift business growth, we would like to invite high caliber individual to fill the following positions.

Assistant Manager - Client Services

Role Summary:

To supervise a team of client services representatives to ensure client satisfaction with an organization's product or service. It is responsible to direct and control the processing and orders fulfilment, fielding customer inquiries, and resolving customer complaints. And also streamline business operations, provide product training to client services, discuss technical aspects about a product. Besides, to work with logistics, transportation, sales, and other departments for coordination purposes.

Key Responsibilities:

• Interact with clients and build relationships with them while ensuring their needs are being met

• Serve as a key service point for major client account

• Oversee a team of customer service assistants and ensure they are providing exceptional client experience

• Mastermind creative ways to deliver an exceptional client experience

• Develop and oversee the implementation of client service protocols

• Resolve complex client problems or disputes in a professional manner

• Coach and support team members to help them meet departmental goals

• Keep records and documentation of client interactions for training purposes

• Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement

• Prepare statistical reports and performance summaries for management review

• Liaise and coordinate with different internal departments on resolving customer's cases and complaints in a logical and professional manner

• Perform ad hoc project as required.

Qualifications:

• Degree holder in business related discipline

• Minimum 5 years relevant experience in customer service and over 3 years in managerial role of call center function

• Customer service oriented and good problem/complaint handling skills

• Relevant experience in the Healthcare / Pharmaceutical industry is preferred

• Strong knowledge on ERP system is an asset

• Fluent in Cantonese, English and Putonghua

Accounting Clerk (Receivable)

Responsibilities:

• Responsible for daily accounting operations including account receivable invoice filing & system data input

• Perform routine accounting works include voucher entry and banks reconciliation

• Perform match and check Principal’s documents approvals before processing the payment settlement

• Responsible for preparing monthly customer’s statements

• Assist in month-end closing & audit working

• Able to work independently ;

• Undertake ad hoc duties as assigned

• Immediately available or short notice is highly preferred.

Requirements:

• Diploma in Finance / Accounting is an advantage

• Minimum 1 years of relevant experience, with accounting experience is preferred

• Proficiency in MS Office with knowledge

• Good in written and spoken English and Chinese

Assistant – Client Management

Role Summary

The role provides administrative and client support across service delivery, claims processing, reporting, and training coordination. Collaborate with HR on onboarding, engagement initiatives, and policy communications to ensure smooth daily operations.

Key Responsibilities

• Provide administrative support to internal and external clients to ensure smooth delivery

• Verify and process clients’ claims in accordance with established procedures

• Assist clients in preparing and submitting monthly reports on schedule

• Consolidate client sales orders for timely processing

• Support training coordination including scheduling, materials preparation, logistic arrangement and maintaining accurate documentation

• Collaborate with HR to coordinate company brand-building programs and employee engagement initiatives

• Coordinate with HR for onboarding sessions for new staff, including scheduling, materials preparation, and basic orientation support

• Conduct briefings to communicate updates on company policies and procedures

Qualifications

• Bachelor’s degree holder in Business Administration, Human Resources, or a related field

• Minimum 1 year of experience in client servicing or administrative support

• Proficient in English, Mandarin, and Cantonese

• Satisfactory communication and coordination skills with a client-centric mindset

• Skilled in Microsoft Office and capable of typing in both English and Chinese

• Positive, collaborative, and service-oriented attitude

• Immediate availability is highly preferred

Senior Assistant – Human Resources

Role Summary

The role supports daily HR operations by coordinating full-cycle recruitment, maintaining employee records, and ensuring compliance with Macau labour regulations. This role works closely with line managers to meet manpower needs, assists in onboarding and candidate assessments, and provides general HR support and reporting to ensure smooth and efficient service delivery.

Key Responsibilities

• Coordinate full-cycle recruitment activities, including job posting, screening, scheduling, and interviewing

• Liaise with line managers to understand manpower needs and provide recruitment support

• Conduct initial interviews and support candidate assessments

• Prepare offer letters and coordinate onboarding logistics

• Maintain accurate employee records and HR databases

• Support HR reporting and documentation (e.g., headcount, turnover, recruitment status)

• Provide day-to-day HR support to employees and line managers

• Ensure HR practices comply with Macau labour regulations and company policies

• Perform general HR administrative tasks as needed

Qualifications

• Diploma or above in Human Resources, Business Administration, or related field

• Minimum 3 years of HR experience, with solid experience in recruitment and talent screening

• Hands-on experience with HR systems and recruitment platforms

• Detail-oriented, organized, and able to manage multiple tasks

• Proactive and collaborative team player with a compliant and professional personality

• Candidates with less experience may be considered for a junior position

Sales Manager – Pharmaceuticals

Responsibilities

• Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives

• Provide Key account/hospital network support, market access support, including referral networks

• Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors

• Achieve agreed contact, coverage and frequency targets through various communication channels

• Ensure customer satisfaction and best in class customer relationship

• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.

• Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.

• Provide input into effective use of promotional funds and territory sales forecasting.

Qualifications

• Degree holder in Pharmacy or science related discipline.

• Minimum 6 years' proven sales experience within Pharmacy industry with at least 3 years' management experience; experience in Macau healthcare industry will be advantages.

• Proficiency in written and spoken English, Cantonese and Mandarin.

• Sensitive to market trend/ practice of pharmaceutical industry.

• Good time management, communication skills and negotiation skills.

• Demonstration of strong team-working, especially in a matrix environment.

• Good Persuasive ability and planning & organizing skills.

• Proficiency in written and spoken English, Cantonese and Mandarin.

• Sales Force management experience is essential.

Assistant IT Manager

Responsibilities

• Lead a small IT team to provide all-rounded IT support services & project implementations in Macau offices & shops.

• Setup and administrate computers, network and servers.

• Provide user support on hardware, O365, ERP, BI, Application systems, System Integration, and POS system.

• Collect & understand business requirements, implement application software & reports developments and tests. Projects & vendors management.

• Work closely with internal and regional IT team members and vendors.

• Handle user enquiries and provide system trainings.

Requirements

• Diploma or Degree qualified in Information Technology, or related disciplines.

• 3 - 5 years’ relevant working experience in IT industry, preferably in ERP, applications & Infrastructure support.

• Team leading experience is preferred.

• Sounded knowledge in IT Infrastructure, computer hardware, OS, software applications and network.

• Hands-on experience with SQL, BI is an advantage.

• Good analytical, problem-solving and communication skills.

• Willing to learn, Self-motivated and able to work independently. With Can-Do spirit.

• Speaking in Cantonese. Know basic English.

Junior Business Analyst / Application Support

初級業務分析師 / 應用系統支援

Responsibilities

• Analyze and document new business requirements and identify problem areas of systems

• Perform UAT before system enhancement or new application implementation

• Provide end-user training on a regular basis

• Provide day-to-day support on business applications

• Liaise with internal IT teams to resolve issues related to above

• Perform ad hoc project assigned

Requirements

• Degree holder in Computer Science / Information Technology or related disciplines

• Familiar with Distribution and Finance business process is an added advantage

• Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable

• A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics

• Fast learner with ability to work under pressure

• Responsible, initiative, proactive and able to work independently

• Proficiency in both written and spoken English, Cantonese and Mandarin

職責

• 分析並記錄新的業務需求，識別系統中的問題區域

• 在系統升級或新應用實施前執行用戶驗收測試（UAT）

• 定期提供終端用戶培訓

• 提供業務應用的日常支援

• 與內部IT團隊協調解決相關問題

• 執行指派的其他臨時項目

要求

• 計算機科學 / 信息技術或相關學科的學位持有者

• 熟悉分銷和財務業務流程者優先考慮

• 熟悉SQL語言心

• 有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先

• 良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵

• 學習能力強，能在壓力下工作

• 負責任、主動、積極並能獨立工作

• 精通英語、粵語和普通話的書寫和口語

Assistant – Client Services

Responsibilities

• Handle administrative tasks such as addressing guest enquiries, ordering office supplies, distributing deliveries and faxes, checking job application forms, inputting data into systems, filing, and conducting market research

• Handle ad hoc tasks as assigned by superiors from time to time

Requirements

• Bachelor’s degree holder

• 1-year experience in administrative work will be advantageous

• Satisfactory command of English, Mandarin and Cantonese

• Satisfactory customer service, interpersonal, and communication skills

• Proficient in Microsoft Office applications and typing (English & Chinese)

• Immediate availability is preferred

出入口文員

工作範圍

• 完成貨品運輸程序等文書工作，如: 電子報關/出入口文件

• 負責跟進出入口文件及手續

• 負責一般文書工作

• 執行上級指派的其他職務

• 五天工作及政府假期

職位要求

• 大專以上程度

• 具一年或以上相關工作經驗者優先考慮

• 熟悉使用辦公室軟件 (如 : MS Outlook，Excel，Word等)

• 具責任心, 有良好溝通和協調能力

• 英文程度良好，操流利廣東話及普通話

申請方式 Application:

We offer attractive package to the right candidates including discretionary bonus, pension fund, medical benefit, and life insurance. 我們為合適的候選人提供有吸引力的套餐，包括酌情花紅、養老基金、醫療福利和人壽保險。

Interested parties please send full resume with recent photo and expected salary to recruitment@fourstar.com.mo or call 2876 1122 for details. 有意者請將完整簡歷連同近照及期望薪資發送至 recruitment@fourstar.com.mo 或致電 2876 1122 了解詳情。

Personal data collected will be used for recruitment related purposes only

申請人所提供之個人資料絕對保密及只作招聘用途

Ponte 16 Resort, Macau 澳門十六浦索菲特酒店招聘

Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.

Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.

We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!

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Stewarding Supervisor 管事主任 (5 days work per week每週5天工作)

Responsibilities:

• Manage the stewarding team and keep all kitchen tools and equipment clean and well-maintained according to hotel hygiene standards.

• Supervise and guide staff, assign tasks efficiently, and ensure smooth and effective cleaning and support operations.

• Regularly check inventory of tableware, glassware, and kitchen equipment, replenish supplies as needed, and control breakage or loss.

• Coordinate with the kitchen, restaurant, and other departments to ensure timely supply of clean tableware to meet operational needs.

• Develop and implement cleaning schedules and hygiene standards to comply with food safety regulations.

• Train and assess new staff to improve team skills and service awareness.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years in industry experience, minimum 1 years as Steward

• Positive work attitude, proactive, team player, and responsible

• Good hygiene habits and a passion for cooking

• Good communication skills, fluent Cantonese/Mandarin, and basic English

• Shift work required

• Macau residents only

職責：

• 管理管事部日常運作，確保餐具、廚具和設備清潔、消毒及保養符合衛生標準。

• 指導員工工作流程，分配任務，確保清潔和後勤工作高效完成。

• 定期檢查庫存，補充餐具和設備，並控制損耗。

• 與廚房、餐廳等部門溝通，確保餐具供應及時，滿足需求。

• 制定並執行清潔計劃和衛生標準，符合食品安全法規。

• 培訓新員工並進行考核，提升團隊技能和服務意識。

要求：

• 中專或酒店或相關领域

• 具有2年工作經驗，至少要有1年的管事工作經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Concierge Supervisor 禮賓主管 (5 days work per week)

Responsibilities:

• Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.

• Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.

• Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.

• Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.

• Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.

• Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.

• Carries out any other reasonable duties and responsibilities as assigned.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent oral and written skills in English & Chinese

• Excellent interpersonal & communication skills

• Good presentation, influencing skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Public Area Supervisor 公眾區域主管 (5 days work per week)

Responsibilities: 

• Patrol public areas to ensure cleanliness meets hotel standards, while maintaining guest satisfaction and compliance with hotel policies

• Rotate through housekeeping duties, focusing on cleaning and maintaining carpets, upholstery, and hard floors

• Perform periodic deep cleaning of assigned restaurants, offices, and public areas—including carpets, chandeliers, ceilings, AC grills, and hard-to-reach fixtures—alongside daily cleaning duties

• To ensure cleaning equipment is in order and stored appropriately

Requirements:

• At least 2 years relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Familiarity Housekeeping chemicals and cleaning SOP

• Good communication and interpersonal skills, and a customer-oriented approach

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

VIP Club Agent 行政樓層接待員 (5 days work per week)

Responsibilities:

• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.

• Registers and rooms all arrivals according to established procedures.

• Ensures guest services specified by superiors and guests requests are promptly and courteously met.

Requirements:

• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Knowledge of Opera Systems is an advantage.

• F&B operation experience is an advantage

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Dim Sum Cook 點心師傅 (每週5天工作) 

職責:

• 準備食材

• 製作點心；確保每道點心的品質和口感達到高標準

• 掌握並維護廚房的衛生和安全標準，確保工作環境整潔、安全

• 不斷改良和創新點心菜單

• 協助廚房其他工作人員，確保整個廚房運作順暢

要求:

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話

• 需輪班工作

• 澳門居民優先

申請詳請：

如有意申請以上職位，閣下可：

• 將履歷電郵至：Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或

• 於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。 

Bartender 調酒員 (5 working days per week)

Responsibilities:

• Introduce beverages to guests and make recommendations

• Assist with daily restaurant operations and provide efficient table service for guests.

• Keep bar equipment in good and clean condition.

• Possess knowledge and skills in preparing alcoholic and non-alcoholic beverages.

• Required to work on shifts.

Requirements:

• Minimum of 2 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Good communication skills

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Guest Relation Officer 資深/賓客關係主任 (5 days work per week)

Responsibilities:

• Welcome and assist guests upon arrival.

• Ensure guest concerns are handled professionally and efficiently.

• Support Front Desk operations during critical guest flow time.

• Guide guests through their stay for a smooth experience.

• Follow up on loyalty/VIP guest issues with relevant teams.

Requirements:

• Diploma or Degree preferably in hospitality or related field.

• PMS and Office software knowledge.

• Excellent oral and written skills in English & Chinese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Western Commis 西廚廚師助理 (5 days work per week)

Responsibilities:

• Assist the chef in keeping the kitchen running smoothly and ensuring timely service.

• Participates in making food requisitions.

• Works in all areas of food preparation as and when directed.

• Assists the kitchen chef in planning and organizing the section assigned to.

Requirements:

• High school

• Perfect knowledge of HACCP guidelines

• Communication skills for all levels of talent/guests, confident

• Confidently able to resolve problems

• Macau residents have advantages.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Assistant Reception Manager 接待處助理經理 (5 days work per week)

Responsibilities:

• In charge of daily front desk operations for arrivals and departures including for room assignment for groups

• Training, coaching new staff and leading the reception team to achieve KPIs and ensuring service and procedures are meet with standards

• Setting performance standards, monitoring staff adherence to policies, and conducting probation and annual performance reviews

• Handling internal and external emails for guest enquiries and issues

• Coordinate with other department for group arrivals and monitor room status

• Prepare departmental and monthly reports

Requirements:

• Minimum 1 Years’ experience in 5 star Luxury Hospitality required

• Must be well-presented and professionally groomed at all times.

• Excellent leader and trainer with solid motivational and teamwork skills.

• Good communication skills in both written and spoken English, Mandarin or Cantonese.

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Captain 領班 (每週5天工作) 

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程

• 做好准备、服务和理解菜单的内容

• 全力解決客人的投訴，並負責將所有投訴進行記錄和跟進解決

• 遵守酒店政策、程序和服務標準

要求：

• 具1年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Western Demi Chef西廚領班 (每週5天工作)

職責：

• 根據酒店和品牌定義的烹飪方法和加工方式生產並呈現菜餚

• 確保食物出品的高標準，並在正確的溫度下完美呈現

• 依照飯店規條，可能需要收貨、檢查和儲存貨物

• 始終遵守HACCP的要求，確保工作場所保持清潔和食品安全 

要求：

• 高中學歷

• 有相關工作經驗優先

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語/普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Assistant Housekeeper 客房部副主管 (5 days work per week)

Job Responsibilities:

• To assist the Executive Housekeeper led the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives

• Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs

• Inspect all responsible areas daily and take corrective measures in order to meet brand standards in terms of cleanliness, maintenance and supply

• Coordinate Housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner

• Cleanliness and presence of guestrooms and public area

Requirements:

• Diploma or Degree preferably in hospitality or related field

• 2 years or above experience in related work.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Room Attendant 房務員 (每週 5 天工作)

職責：

• 負責客房、浴室和相關區域的產品能符合飯店的清潔和規定標準及為客人提供高品質服務

• 服從主管的指示，先整理緊急的房間

• 依標準每天整理客房，及時補充消費物品及易耗品

要求：

• 酒店或相關領域的證書或文憑

• 一年以上在客房的服務經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Public Area Attendant 公眾區域清潔員 (每週 5 天工作)

職責：

• 做好客房部基礎工作運轉，依照飯店的標準清洗地毯、硬地面和家具

• 小心使用機器，及時清潔機器

• 及時清潔責任區域並隨時保持其整潔

• 在日常工作中參加清洗餐廳、辦公室、公共區域地毯的工作，同時打掃吊燈、天花板，空調架或其他死角的衛生

要求：

• 從事過相關領域，有類似工作經驗

• 良好的中文溝通能力和簡單的英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Beauty Therapist 美容師 (每週 5 天工作)

職責：

• 掌握 SPA 和設施所有方面的知識，以確保客人獲得準確信息，及以完整細節回應客人的詢問

• 完成所有的按摩、身體治療和美容服務，如同認證或培訓時所接受的服務品質

• 協助會員和客人使用桑拿、蒸氣、體驗淋浴等

• 任何時候保持清潔和整潔的工作環境，確保對身體治療的設備和個人設備處於安全正常運作狀態

• 在治療室保持適當的專業物品、毛巾和其他用品的供應

要求：

• 具備相關領域文憑或學歷

• 從事過相關領域，有類似工作經驗

• 良好的中文和英文溝通能力

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Stewarding Attendant 管事員 (每週 5 天工作)

職責：

• 務必遵守 HACCP 的規定，確保工作場所保持乾淨整潔和消耗品安全

• 確保遵守所使用設備的使用說明和安全指南

• 檢查並保持垃圾房（乾濕）衛生標準

• 直接報告管事主管

• 了解部門所有化學物品及用途

要求：

• 良好的中文溝通能力和簡單的英文溝通能力

• 具備工作熱情

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sr./Guest Service Agent 前堂接待員 (5 days work per week)

Job Responsibilities:

• Manage the check-in and check-out process

• Provide front of the house guest services to guests

• Attend to all arriving and departing guests

• Maintain and update guests’ profiles accurately

• Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction

Requirements:

• Diploma or above in hospitality management

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sales 銷售員 (5 days work per week)

Job Responsibilities:

• Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business

• Provides direction on, and conducts market research and analysis

• Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business

Requirements:

• Diploma or above in hospitality management

• Minimum of 2 years Sales management experience

• Good customer services, communication and upselling skills

• Good command of spoken & written skills in English & Chinese

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Chopper Cook 中餐砧板廚師 (每週 5 天工作)

職責：

• 負責中廚出品的日常切配工作

• 控制食材成本及減少消耗量

• 協助烹調食物並保持高標準的廚房衛生

• 提供優質餐飲與服務予客戶，保持食物水準

• 協助廚房一切目標、程序符合公司標準

要求：

• 具 1 年或以上相關砧板經驗，酒店餐廳廚房經驗優先考慮

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具良好的衛生習慣，對烹飪有熱誠

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Food & Beverage Server 餐飲服務員 (每週 5 天工作)

職責：

• 及時準確地接受食品訂單、配送食品和飲料

• 完成分配的任务的服务流程。

• 做好准备、服务和理解菜单的内容。

• 遵守酒店政策、程序和服務標準

要求：

• 具 1 年或以上相關經驗

• 工作態度良好，積極主動，具團隊合作精神，負責任

• 具備一定的溝通技巧、良好粵語 / 普通話、簡單英语

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Sales Executive 銷售主任 (5 days work per week)

Responsibilities:

• With Sales Manager plan sales strategy and implement tactics to achieve budget.

• Establish new business and maintain existing business accounts through the preparation and execution of action plans.

• Entertain prospects and existing key accounts with the view to sustain business and generate further sales.

• Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.

• Achieve monthly budget goals and new business targets.

Requirements:

• Minimum of 2 years Sales management experience

• A strong understanding of overall hotel business

• Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches

• Strong oral and written communication skills in English & Chinese

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Guest Relation Supervisor 賓客關係主管 (5 days work per week)

Responsibilities:

• Most of the times station at the lobby to greet guests

• To assign and instruct Guest Service Officer, Operators and Bell Attendants in details of work

• Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.

• Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution

• To stay up-to-date on Macau's happenings and provide guests with timely, helpful, and friendly responses

• Closely supervises operations and suggests ways to improve service

Requirements:

• High school diploma

• At least 1 year relevant experience in the hotel industry, and experience of supervisory is a definite advantage

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Floor Supervisor 樓層督導員 (5 days work per week)

Responsibilities:

• Assign daily work schedules to ensure efficient use of time and resources

• Supervise Room Attendants and inspect rooms and service areas to ensure they meet the hotel's cleanliness and maintenance standards.

• Maintain clean guestrooms and ensure guests are satisfied by following the hotel’s standards

• Prepare daily work sheet for room Attendants

• Maintain accurate records and storage of lost and found items

Requirements:

• College degree or above

• Least 2 years relevant experience in the hotel industry, preferably with a strong background in housekeeping and supervision

• Good communication and interpersonal skills, and a customer-oriented approach

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Order Taker 接單員 (5 days work per week)

Responsibilities:

• Handles communication between housekeeping and other departments for guest needs and staff matters.

• Answers and makes phone calls.

• Drafts routine or simple correspondence for the Executive Housekeeper as assigned.

• Records and reports missing, broken, or damaged items; coordinates repairs with engineering.

• Types or feeds into computer inventory reports of all Housekeeping supplies and equipment.

• Maintains a logbook for lost and found items and recommends for disposal at appropriate time.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Skill to communicate and coordinate

• Good oral and written skills in English & Chinese

• Microsoft Office (Work and Excel)

• Macau residents only

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

辦公室助理 Office Assistant

主要職責：

• 履行接待處職責，包括管理會議室預訂、處理來電、迎接客人、安排快遞服務以及辦公設備維護服務

• 負責一般辦公室的茶水工作，確保茶水間整潔，確保茶水間日常用品充足。

• 維護辦公室環境與設備之整齊及相關雜務

• 必須外勤工作送/收文件，銀行入數等事宜

• 分類郵件，處理內部和外部的文件傳遞/收集

• 協助監控辦公設備的庫存

• 協助處理各類辦公設備的採購事宜

• 處理其他臨時委派的工作

職位要求：

• 高中畢業或以上學歷

• 具備三年相關工作經驗者優先考慮

• 能操流利廣東話

• 具備基本英語能力、熟悉電腦操作及中文輸入法

• 良好溝通技巧、勤奮、守時、有禮 及 具責任感

• 工作服裝及儀表需素雅、莊重、整潔

Interested parties please fill up the job application with expected salary to jobs@ponte16.com.mo.

Reception Supervisor 前堂主管 (5 days work per week)

Responsibilities:

• Assist in managing the daily operations of the front office, including reception, concierge services, and room allocation.

• Train and guide front office staff to enhance service quality and efficiency.

• Handle guests' special requests, complaints, or unexpected situations, and resolve issues promptly.

• Supervise and manage the check-in and check-out processes to ensure they are efficient and accurate.

Requirements:

• Diploma or Degree preferably in hospitality or related field

• Minimum one (1) years relevant experience in a similar position in a renown international hotel brand

• Excellent oral and written skills in English & Chinese.

• Excellent interpersonal & communication skills

• Confidently able to resolve problems and make decisions

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Sr./ Technician 資深/工程技工 (每週5天工作)

職位內容：

• 負責酒店的維護、安裝及加改工作

• 定期進行設備設施維修、保養，保證設備設施的良好運行；

• 負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成

• 向主管報告所有在工作中發現的異常情況

• 保持工具、設備處於良好狀態，時刻保持工作區域清潔

職位要求：

• 需具備相關的工作經驗

• 良好普通話及廣東話的表達溝通能力

• 能獨立工作及具有責任感

• 需輪班工作

• 只限澳門居民

申請詳請：

如有意申請以上職位:

- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或

- 致電 (853)8861 7606 或 (853)8861 7604 查詢

所有收集到的個人資料將嚴格保密並僅用於招聘目的。

Engineering Supervisor 工程主管 (5 days work per week)

Responsibilities:

• Report work updates to the Assistant Director of Engineering and Duty Engineer.

• Lead equipment maintenance, emergency repairs, and talent training.

• Supervise and train associates, ensuring tasks are completed on time with quality checks.

• Treat complaints of harassment and discrimination promptly and confidentially.

• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

Requirements:

• Full understanding and knowledge of engineering operation in hotel

• Good coordination ability of organization

• Practical experience in the field of M & E system pertaining to hotel operation

• Diploma in either Mechanical or Electrical engineering or equivalent

• Min 3 years of operation experience in hotel in similar capacity, preferably from international hotel chain

• Sound judgment, and strong decision-making, problem-solving and follow up skills

• Macau residents only.

Application:

Interested parties are welcomed to:

- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or

- Enquire by calling (853)8861 7606 or (853)8861 7604

All personal data collected will be treated in strict confidence and used for recruitment purpose only.

Senior Property Manager (Ref : SPROPMGR)

Job Description:

• Assistant to Director of Property Management to manage all aspects of assigned properties

• Participates as an active and contributing member of the Management Group and other sub-groups as appropriate

• Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals

• Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:

• Accounting on budgeting, monthly and annual reporting, reforecasts, etc.

• Risk Management on insurance, crisis preparedness and avoidance

• Legal Department on government regulation and legal matters at the property level

• Human Resources on employment related issues

• Procurement on project management and contractor performance to ensure all projects are completed timely and accurately

• Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations

• Providing leadership, training, coaching and guidance to the teams

• Perform any ad-hoc duty as assigned

Requirement:

• Degree holder in Property / Housing / Real Estate Management or equivalent

• At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops

• Customer-oriented, with excellent interpersonal and communication skill

• Proven leadership and management skills in dealing with complex projects and personnel situations.

• Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.

• Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing

Application:

Interested parties please fill up the job application with expected salary to

jobs@ponte16.com.mo

Human Resources and Talent Development Manager 人力資源及可持續發展經理

Responsibilities:

• Involve in managing activities such as job design, employee relations, performance management, training & development and talent management

• Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy

• To conduct annual training and development needs assessment.

• To develop training and development programs and objectives.

• To train and coach managers, supervisors and others involved in employee development efforts.

• To plan, organize, facilitate and order supplies for employee development and training events.

• To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.

• To conduct follow-up studies of all completed training to evaluate and measure results.

• To evaluate the effectiveness and modify the programs as needed.

• Exemplifies the desired culture and philosophies of the corporate.

Requirements:

• Bachelor's degree or above in Human Resources or relevant field.

• 5+ years of experience designing and implementing employee development programs.

• A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure

• Ability to evaluate and research training options and alternatives.

• Ability to design and implement effective training and development.

• With a can-do mindset, practical sense in thinking and problem solving.

• Familiar with Macau Employment Ordinances is a plus.

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

保安員 (Ref: SQGUARD)

工作範圍：

• 負責物業保安工作包括巡邏、出入口控制及出入人士資料登記

• 負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運

• 負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序

• 防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為

• 需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工

• 於需要之情況下，協助執行執法機構之指引

職位要求：

• 小學程度或以上

• 具1-2年保安工作經驗

• 體魄強壯

• 具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮

• 良好的溝通能力，能講普通話更佳

• 需二十四小時輪班工作

• 可即時上班者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef 西餐廚師 (Ref: MJCHEF)

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

職位要求：

• 1 年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

COOK1 (Ref : 168COOK1) 中餐廚師

工作職責：

• 具中菜之食品烹調技巧

• 能獨立炒鑊及處理所有切配工作

• 熟悉醃肉食品及有關之處理程序

• 安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生

• 協助主廚處理一切廚房內之日常運作及獨立處理各項事宜

要求：

• 需輪班工作

• 具有廚房工作經驗及炒爐經驗

• 有砧板及麺檔工作經驗

• 滬粵菜廚師優先

• 吃苦耐勞，工作勤奮，主動性強

• 積極的工作態度及有團隊合作精神，對人有禮貌

• 有澳門工作經驗

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

Chef (Ref : MJCHE) 西餐廚師

工作職責：

• 按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準

• 監督食物質量及成本，保證顧客最高的滿意度

• 協助制定餐單之菜單。協助主廚改進食物之烹飪方法

• 專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目

• 負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等

• 定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨

• 經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具

要求：

• 1年廚房經驗以上

• 積極正面的工作態度，有團隊合作精神

• 持西餐基礎或專業烹調證書課程優先考慮

• 須夜班工作，可即時上班者優先考慮

• 有澳門工作經驗和懂廣東話者優先

• 必須年滿21歲

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

F&B Server (Ref : FBSERVER) 餐飲服務員

工作職責：

• 負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等

• 以專業及有善的服務態度回應客人的需求

• 主動向客戶提供適當的協助及優質的服務

要求：

• 高中畢業或以上。

• 有相關工作經驗者優先。

• 有活力、樣貌端莊整潔，有團隊精神、有責任感。

• 善於與客人溝通、待人有禮及態度誠懇親切。

• 操流利廣東話、中文書寫良好、略懂基本英語及普通話。

• 須輪班工作。

Interested parties please send CV with expected salary to jobs@ponte16.com.mo

WYNN PALACE (MACAU) 澳門永利皇宮招聘

互聯網推廣副經理 Assistant Manager – Web Marketing (ID:4280BR)

主要職責

負責制定與永利業務目標一致的市場營銷策略；管理並執行涵蓋多個數位渠道的推廣活動，包括電子郵件、網站、會員計劃、小程序及展示式廣告。並負責管理與維護永利的數位平台，確保其功能性、使用者體驗及內容符合業務目標與品牌指引。

職位介紹

• 策劃並執行多渠道推廣活動，以提升品牌知名度與參與度

• 與利益相關者及跨部門團隊合作，制定並實施數位策略，包括推廣活動、登陸頁面及轉化率優化

• 實際操作內容管理系統（CMS），並協助其他內容創作者撰寫及發布新內容

• 確保所有數位平台正常運作，包括排查及解決性能、插件及第三方整合相關問題，以提供流暢的使用者體驗（UI/UX）及強化 SEO

• 主導數位開發項目，從構思到完成，與內部團隊及外部供應商協作

• 持續進行業務分析，監控 KPI 表現、競爭對手動態及客戶數據，以做出明智決策並提升績效

• 制定並執行數位策略，以提升線上轉化率及客戶互動

• 持續關注數位行銷趨勢，並就數位項目開發與管理提供最佳實踐建議

• 確保所有數位平台符合法律標準（如資料隱私、無障礙設計）

職位要求

工作經驗：

• 具備 5 年以上數位行銷實務經驗

• 擁有網站管理、電子郵件行銷、社交媒體及線上廣告方面的專業能力；具會員計劃經驗者優先

• 具備強大的分析能力，能以數據（KPI、客戶行為）為依據制定策略

• 熟悉 SEO、UI/UX 原則及 CMS 平台；具備 AI 驅動搜尋（GEO）相關知識者更佳

• 熟悉亞太及中國市場，了解微信等平台、文化差異及多市場推廣的複雜性

技能 / 證書：

• 具備良好的談判技巧與線上分析能力，了解各線上渠道的指標、優化方式及客戶行為數據分析，以推動行銷策略與溝通改善；熟悉分析工具與網路測量技術

• 了解數位行銷趨勢、社交媒體行銷、病毒式行銷及行動行銷

• 教育程度：本科及以上學歷

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 熟練操作 MS Office、HTML，並熟悉 Photoshop、AI 等設計軟件

• 熟悉現有社交媒體平台及其行銷潛力

• 熟悉線上應用程式及智慧型手機平台

Job Purpose

The candidate will develop marketing strategies that align with Wynn’s business goals; Manage and execute campaigns across various digital channels, including email, web, membership, mini-program, and display advertising. Managing and maintaining Wynn digital channels to ensure their functionality, user experience, and content align with our business goals and branding guideline.

Key Responsibilities

• Developing and running multi-channels campaigns to drive brand awareness and engagement.

• Collaborate with stakeholders and cross-functional teams to develop and implement digital strategies, including campaigns, landing pages, and conversion optimization.

• Hands-on management of the content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Ensure all digital platforms functionality, including troubleshooting and resolving issues related to its performance, plugins, and third-party integrations for a seamless user experience (UI/UX) and strong SEO.

• Leading digital development projects from concept to completion, working with internal teams and external vendors.

• On-going business analysis and monitoring of KPIs performance, competitor activities and customer data to make informed decisions and improve performance.

• Developing and executing digital strategies to grow online conversions and customer engagement.

• Stay up to date on digital marketing trends and advise on best practices for digital projects development and management.

• Ensuring all digital platforms meet legal standards (data privacy, accessibility).

Competencies and Requirements:

• Experience:

• 5 years in a hands-on digital marketing role.

• Proven expertise in website management, email marketing, social media, and online advertising; Experience in membership program is a plus.

• Strong analytical skills with the ability to use data (KPIs, customer behaviour) to drive strategy.

• Good understanding of SEO, UI/UX principles, and CMS platforms. Modern digital marketing knowledge of AI- powered search (GEO) is an advantage.

• Experience in the Asia Pacific and China markets - understand platforms like WeChat, cultural nuances, and the complexities of multi-market campaigns.

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies.

• Knowledge of digital marketing trends, social media marketing, viral marketing, and mobile marketing.

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, and familiar with online design software like Photoshop, AI

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

前堂服務副經理 Assistant Manager - Front Services (ID:2820BR)

主要職責

協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員，透過個人化服務提升賓客的體驗。與賓客進行溝通，並根據賓客的需求提供五星級的禮遇及有效率的服務。

職位介紹

• 日常運作

• 協助監督和管理行李服務、代客泊車服務及纜車

• 服務部的日常運作

• 監控及管理酒店大堂的人流

• 建議並監控前堂服務的品質控制機制，包括賓客服務標準、員工儀容、設備展示和操作，以及職業安全

• 確保賓客的查詢及要求得到跟進

• 負責實施部門培訓計劃

• 與其他部門溝通和協作以滿足營運需求

職位要求

• 工作經驗：具 3 年以上五星級酒店的管理工作經驗

• 教育程度：學士學位或等同學歷

• 語言能力：能操及寫流利廣東話、普通話及英語，

• 懂其他國家語言者優先考慮

• 電腦應用：熟識 Ms Office 軟件操作，對 Opera 及Fidelio 系統操作有一定認識

Job Purpose

Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.

Key Responsibilities

• Daily Operations

• Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department

• Monitor and manage the flow of traffic at hotel lobby

• Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety

• Ensure guests’ inquiries and requests are addressed

• In-charge of departmental training programs

• Communicate and collaborate with other departments to meet operational needs

Competencies and Requirements

• Experience: Minimum 3 years of supervisory experience in a five-star hotel

• Education: Bachelor’s degree or above

• Language Abilities: Fluent spoken and written English,

• Cantonese and Mandarin. Other foreign languages an advantage

• Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

會籍忠誠管理專員Executive – Loyalty Marketing (ID: 4254BR)

主要職責：

• 負責執行市場營銷活動和戰略，以吸引和留住賓客及確保為賓客帶來高水平的滿意度。

職位介紹：

• 負責協助經理規劃及實行賓客的活動及推廣計劃

• 實施娛樂場推廣並執行後續行動

• 須以專業及正面的態度與部門、團隊成員、管理層及承包商等作出溝通及協調工作，以確保項目能順利運行

• 管理和監督生產營銷材料，如贈品，門票等

• 向管理層作出每日及每月的工作彙報

職位要求：

• 工作經驗：具最少兩年娛樂場市場業務的工作經驗

• 教育程度：學士學位或同等學歷

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例（具戰略策劃經驗者為佳）

• 語言能力：能操流利廣東話，普通話及英語 (日文及韓文皆適 ）

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose:

• Execute marketing campaigns and strategies to attract and retain players and ensure the highest level of guest satisfaction.

Key Responsibilities

• Support the Manager to plan, coordinate and execute player development events and promotional activities

• Conduct gaming promotions and perform follow-up actions

• Interact with Department and Company Team Members, management, and contractors professionally and positively to ensure projects run smoothly

• Manage and oversee the production of marketing materials such as gifts, tickets, etc.

• Prepare daily and monthly reports for management’s review

Competencies and Requirements

• Experience: Minimum of 2 years’ gaming marketing experience

• Education: Bachelor’s degree or equivalent

• Knowledge/Certificates: Knowledge of table game regulations. (Strategic planning experience preferred)

• Language Ability: Fluent in Cantonese, Mandarin and English (Japanese & Korean an advantage)

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

市場業務專員 (服務大使) Marketing Executive - Mass Marketing (Services Ambassador) (ID:4247BR)

主要職責：為”永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為娛樂場的尊貴會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose: Provide professional and high-quality customer service to esteemed members of “Wynn Rewards”.

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist in the planning and execution of promotional activities within the casino, including coordinating member participation.

• Maintain effective communication with guests to enhance their experience and loyalty, thereby cultivating long-term relationships.

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies And Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全主任Officer - Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

系統監察操作員 Operator – Surveillance (ID:3605BR)

主要職責

• 負責透過閉路電視攝錄系統及設備等對酒店進行監察及收集資訊的工作，確保團隊成員和顧客遵守公司的規則和程序；以保障公司所有資產（包括團隊成員）

職位介紹

• 負責透過閉路電視攝錄系統及設備監察整個娛樂場活動

• 負責進行例行監測和透過閉路電視監視錄像審查整個娛樂場及博彩區的可疑及非法活動

• 儲存所有錄像證據

• 完成所有文件及電子記錄工作，以作證據、報告及記錄保存之用

• 於有需要時，開展相關的工作項目

• 須按照部門制定進行監察，並能提供相關報告

• 必須時常保持高度警惕，並能預測所潛在的問題

• 採取預防措施以避免任何損失，損壞或意外

• 向管理層報告所有緊急情況及侵權行為

• 須協助和履行系統監察值班主任及系統監察值班經理所安排的工作

職位要求

• 工作經驗：無需相關工作經驗

• 技能 / 證書：熟悉澳門博彩條例和娛樂場各部門的工作程序或具編寫報告技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：操良好廣東話及英語

• 電腦應用：熟悉MS Office及監察系統軟件操作

Job Purpose

Responsible to protect the company’s assets, including all employees by ensuring the proactive CCTV monitoring of employees, rules and procedures and patrons through efficient and effective usage of the CCTV system and associated information gathering systems and equipment.

Key Responsibilities

• Be aware of and follow all department confidentiality procedures

• Operate CCTV / digital equipment to conduct surveillance of all casino gaming areas.

• Conduct routine surveillance monitoring and reviewing CCTV footage and completing all associated documentation to detect suspicious and illegal activity throughout casino and gaming areas

• Adhere to company and department policies and procedures

• Detect inaccuracies and illegal activities

• Maintain evidence by dubbing and saving video files

• Delivering outcomes as a result of application to Surveillance duties undertaken

• Undertake project work and reviews to a high standard

• Use associated software to complete documentation

Competencies and Requirements

• Experience: New graduates are also welcome

• Knowledge/Certificates: Knowledge of Macau gaming regulations or all casino departments’ procedures is preferred

• Education: High school diploma or above

• Language Abilities: Good command in spoken and written Cantonese and English

• Computer Skills: Proficiency in MS office and other associated computer packages

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

人力資源創作及僱員傳訊高級代表(多媒體內容製作) Senior Representative - HR Creative & Team Member Communications (Multimedia) (ID:3335BR)

主要職責: 負責為公司內部溝通開發並製作創意視覺及多媒體內容。構思並執行涵蓋多種媒介之專案，包括平面設計、攝影、影像製作及動態圖像，並確保充分體現永利品牌的獨特識別性。

職位介紹

• 負責公司內部溝通所需之數位與印刷媒介圖像設計與製作。

• 負責員工溝通、活動及宣傳影片之規劃、拍攝與剪輯工作。

• 製作各類電子與印刷出版品，包括電子報、公告、海報及通知，並確保版面設計與內容一致性。

• 拍攝員工活動及企業活動之攝影與影像素材，完整紀錄現場氛圍與重點時刻。

• 依照專業標準進行照片與影片後製工作，包括修圖、色彩校正及動態圖像處理。

• 與人力資源部門及跨部門團隊密切合作，共同構思並執行創意宣傳企劃。

• 確保所有製作內容皆符合永利品牌識別規範，並維持一致性與專業形象。

職位要求

• 工作經驗：具至少兩年多媒體設計、影像製作及／或平面設計相關工作經驗。具備酒店或服務業相關經驗者優先考慮

• 知識/證書：熟悉 Adobe Creative Suite（如 Photoshop、Illustrator、InDesign）及影片剪輯軟體，例如 Adobe Premiere Pro、After Effects 或 Final Cut Pro

• 教育程度：具備多媒體設計、平面設計、視覺傳達或相關領域之文憑或學位者優先考慮

• 語言能力：能操流利粵語、普通話及良好英語

• 電腦應用：精通多媒體製作、影片／照片編輯及各類平面設計應用程式。

• 其他要求：具備卓越的創意視野、細節掌控能力，並能在高效率的工作環境中同時管理多項專案。

Job Purpose: Responsible for the development and production of innovative visual and multimedia content for internal Company communications. Conceptualize and deliver projects in a range of mediums—including graphic design, photography, videography, and motion graphics— while consistently maintaining the distinctive brand identity of Wynn.

Key Responsibilities

• Create and deliver graphic designs for internal company communications across both digital and print platforms.

• Plan, shoot, and edit video content to support employee communications, events, and campaigns

• Execute desktop publishing tasks for web and print materials, including newsletters, bulletins, posters, and official announcements.

• Capture photography and videography at employee engagement and events

• Perform high-quality photo and video editing, including retouching, color correction, and integration of motion graphics

• Collaborate with Human Resources and cross-functional teams to develop and execute innovative internal campaigns

• Maintain consistency with Wynn’s brand identity across all projects

Competencies and Requirements

• Experience: Minimum 2 years’ experience in multimedia design, videography, and/or graphic design. Experience in hospitality or service industry preferred.

• Knowledge/Certificates: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video-editing software such as Adobe Premiere Pro, After Effects, or Final Cut Pro.

• Education: Diploma or Degree in Multimedia, Graphic Design, Visual Communication, or related field preferred.

• Language Ability: Fluent in Cantonese and Mandarin, with good speaking in English.

• Computer Skills: strong skills in multimedia production, video/photo-editing, and graphic design applications.

• Other Attributes: Strong creative vision, attention to detail, and ability to manage multiple projects in a fast-paced environment.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

收益監控審計員 Auditor - Income Control (ID:1582BR)

主要職責: 主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。

職位介紹

• 主要負責娛樂場及賬房的收入進行日常審計工作

• 按部門及政府條例規管下為各項娛樂場收益進行審核及匯報

• 須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等

職位要求

• 工作經驗：具會計或金融業工作經驗者優先考慮

• 教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮

• 技能 / 證書：熟悉審計工作

• 語言能力：操及寫流利英語、廣東話及普通話

• 電腦應用：熟識MS Office操作

Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.

Key Responsibilities

• Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.

• Audit and report all Revenue in accordance with Departmental and Regulatory Standards.

• Prepare journals, daily operating report, reconciliation and review documentation for compliance.

Competencies and Requirements

• Experience: Experience in accounting, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field preferred

• Knowledge/Certificates: Proficient in auditing knowledge and techniques

• Language Ability: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

數碼營銷推廣經理 (永利臻享) Manager – Digital Marketing (Wynn Rewards) (ID:3551BR)

主要職責

數碼營銷推廣經理將負責管理和維護公司的網站、小程式、行動應用程式、自助服務終端和其他數位資產，確保其功能、使用者體驗和內容符合公司的業務目標和品牌方針。該經理還將監督和協調數位開發項目，與跨職能團隊合作，與供應商或代理商合作，並為數位平台相關議題提供支援。此外，該經理還將協助高階管理人員進行策略規劃和決策。

職位介紹

• 管理和維護公司的網站、小程式、行動應用程式、自助服務終端和其他數位資產，確保其保持最新狀態、用戶友好，並與公司業務目標保持一致。

• 監督數位開發項目，包括與跨職能團隊和外部供應商或代理商合作，制定專案時間表、交付成果和目標。

• 監控並報告網站和小程式分析、行動應用程式使用情況以及自助服務終端的效能，以發現改善機會並確保流量成長。

• 優化內容以提升搜尋引擎優化 (SEO) 和使用者體驗，確保所有數位平台的 UI/UX 符合業界標準。

• 確保網站和其他數位平台的功能正常，包括故障排除和解決與網站效能、外掛程式和第三方整合相關的問題。

• 管理和維護組織的內容管理系統 (CMS)，並協助其他內容貢獻者創作和發布新內容。

• 隨時了解網路科技趨勢，並就網站和行動開發及管理的最佳實務提供建議。

• 與行銷和其他部門合作，制定和實施與網路相關的策略，包括行銷活動、落地頁和轉換率優化。

• 審查數位平台的中英文文案，確保其準確、有效並與品牌理念和資訊保持一致。

• 確保網站和其他數位平台符合法規要求，包括無障礙存取和資料隱私法。

• 支援高階管理層進行策略規劃和決策，包括為網站和數位資產的開發、優化和維護提供意見。

• 與高階管理層合作制定和實施與網路相關的政策和程序。

職位要求

• 工作經驗：

• 至少 5 年在網站建設、電子郵件營銷、社交媒體、移動通信和在線廣告等數字營銷渠道方面的相關經驗

• 具有亞太地區（包括中國市場）多國/跨市場環境的經驗 – 必須了解內容開發的複雜性，以及針對不同亞洲種族的營銷文化差異是有利的

• 技能 / 證書：

• 強大的談判技巧和在線分析能力——了解在線渠道指標，如何優化所有在線渠道的績效，詳細分析客戶行為數據以推動在線營銷策略和溝通改進。 分析和互聯網測量技術的知識

• 對數字營銷趨勢、社交媒體營銷、病毒式營銷和移動營銷有很好的理解

• 教育程度：本科及以上

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 精通MS Office、HTML、桌面出版和在線設計應用程序和軟件。

• 了解現有的社交媒體平台和這些平台提供的營銷機會

• 熟悉在線應用程序和智能手機平台

Job Purpose

The Manager will be responsible for managing and maintaining our organization's websites, mini-programs, mobile apps, kiosks, and other digital assets, ensuring their functionality, user experience, and content align with our business goals and branding guideline. The Manager will also oversee and coordinate digital development projects, collaborate with cross-functional teams, work with vendors or agencies, and provide support for digital platforms related issues.

Key Responsibilities

• Manage and maintain the organization's websites, mini-programs, mobile apps, kiosks, and other digital assets to ensure they are up-to-date, user-friendly, and aligned with business goals.

• Oversee digital development projects, including collaborating with cross-functional teams and external vendors or agencies to establish project timelines, deliverables, and goals.

• Monitor and report on website and mini-program analytics, mobile app usage, and kiosk performance to identify opportunities for improvement and ensure traffic growth.

• Optimize content for search engine optimization (SEO) and user experience to ensure all digital platform’s UI/UX meets industry standards.

• Ensure website and other digital platforms functionality, including troubleshooting and resolving issues related to site performance, plugins, and third-party integrations.

• Manage and maintain the organization's content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Stay up-to-date on internet technology trends and advise on best practices for website and mobile development and management.

• Collaborate with marketing and other departments to develop and implement web-related strategies, including campaigns, landing pages, and conversion optimization.

• Review Chinese and English copywriting for digital platforms to ensure they are accurate, effective and aligned with brand voice and messaging.

• Ensure website and other digital platforms compliance with legal and regulatory requirements, including accessibility and data privacy laws.

• Support senior management with strategic planning and decision-making, including providing input on website and digital assets development, optimization, and maintenance.

• Collaborate with senior management to develop and implement web-related policies and procedures.

Competencies and Requirements:

• Experience:

• Minimum 5 years of relevant experience in digital marketing channels of website building, email marketing, social media, mobile communications, and online advertising

• Experience in multi-national/cross market environment in Asia Pacific including China market – must understand the complexities of content development, as well as cultural nuances of marketing to various Asian ethnicities is advantage

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioural data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies

• Good understanding of digital marketing trends, social media marketing, viral marketing, and mobile marketing

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, desktop publishing and online design applications and software.

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

弱電壓系統一級技術員 ELV Electrical Technician I (ID:1698BR)

主要職責：使建築管理系統和弱電壓系統處於正常的功能狀態，並進行預防性和糾正維護。

職位介紹

• 按照預防性維護計劃，進行建築管理系統控制台和控制系統的日常安裝，維修和維護工作

• 協助糾正及緊急情況下的工作

• 負責操作及維護樓宇系統及設施，更新維修記錄

• 向管理層報告問題

• 在嚴格的安全條件下，進行維修和保養工作

職位要求：

• 工作經驗：至少2年的建築管理系統維護，HVAC和自動化控制系統工作經驗。

• 技能 / 證書：具電子或電氣工程專業證書

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 其他要求：具Siemens Automation Insight / Desigo, PLCs 系統經驗優先考慮

Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.

Key Responsibilities

• Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan

• Assist corrective maintenance and emergency calls

• Operate and maintain Building Management Systems and update maintenance records

• Report and escalate problems to management

• Control the repair and maintenance work under strict safety conditions

Competencies and Requirements

• Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.

• Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin. Basic English an advantage

• Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器二級技工Electrical Technician II (ID:1438BR)

主要職責：須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器

職位介紹

• 負責操作和維護電力系統和電器

• 負責安裝，維護，修理和增加電力系統和電器

• 在嚴格的安全生產條件下，進行維修和保養工作

• 確保電力供應及分配充足，緊急備用系統運作正常

• 向電機工程師或以上主管報告問題

職位要求

• 工作經驗：具最少三年電力/電器維護的工作經驗 (具酒店維護優先考慮)

• 技能 / 證書：具相關範疇的學徒認可者優先

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識MS Office

Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.

Key Responsibilities

• Operate and maintain electrical systems and electronics

• Install, maintain, repair and add to electrical systems and electronics

• Perform repairs and maintenance work under strict safety conditions

• Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization

• Report and escalate problems to the Supervisor (Electrical)

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance

• Knowledge/Certificates: Relevant accredited apprenticeship preferred

• Education: Secondary school or equivalent

• Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

動能裝置資深動畫技術員Lead Animation Technician - Public Attractions (ID:3674BR)

主要職責：操作、維修及維護表演設施系統，確保每場科技幻影表演均符合永利之超卓水準

職位介紹

• 進行操作前測試，檢查和驗證設備運作暢順，包括聲效和視覺質量，確保維持最高質量的表演

• 記錄相關維護、故障、停機時間以及所需之改進項目

• 維護系統組件以確保最佳運作狀態

• 密切注視表演進度，如遇任何緊急事故，及時作出回應和行動。

職位要求

• 工作經驗：具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗

• 技能 / 證書：具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office

Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.

Key Responsibilities

• Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality

• Documenting maintenance, faults, downtime, and needed improvements

• Maintain systems components to maximize performance excellence

• Responds to and actions any emergency call from attraction system

Competencies and Requirements

• Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience

• Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.

• Education: High School or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事主任Supervisor – Stewards (ID:1743BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利澳門的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose

Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn Macau’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

國際市場業務代表Host - Premium Marketing(ID:1223BR)

主要職責：

• 須負責為永利臻享會賓客提供親切及專業的優質客戶服務，讓賓客感到滿意。

職位介紹：

• 識別並吸引永利內外的高級度假村客人

• 協助和支持規劃和參與賓客推廣活動

• 根據公司規定發放免費禮品，以幫助建立和保持客人忠誠度

• 參加定期的部門簡報會並分享相關信息

• 須履行總監所委派的工作

職位要求：

• 工作經驗：需具娛樂場市場業務代表及客戶服務工作經驗者為佳

• 教育程度：學士學位或等同學歷

• 技能 / 證書：熟悉娛樂場遊戲的運作及玩法

• 語言能力：良好廣東話及普通話；懂英語者優先考慮（日文及韓文皆適用）

• 電腦應用： 熟悉Ms Office軟件操作及打字技巧（中文及英文）

Job Description:

Job Purpose: Provide friendly, professional service to Wynn Rewards guests and ensure the highest level of guest satisfaction.

Key Responsibilities:

• Identify and attract premium resort guests from both inside and outside Wynn

• Assist and support in planning and participating in player development events and promotional activities

• Hand out complimentary gifts, according to Company rules, to help build and maintain guest loyalty

• Attend regular department briefings and share relevant information

• Assist and perform duties assigned by the Director

Competencies and Requirements:

• Experience: Customer service and previous marketing experience preferred

• Education: Bachelor degree or equivalent

• Knowledge/Certificates: Knowledge of entertainment regulations

• Language Ability: Good Cantonese and Mandarin; English an advantage (Japanese & Korean if applicable)

• Computer Skills: Proficient in MS Office and typing skills (English and Chinese)

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

MELCO 新濠博亞娛樂有限公司澳門招聘

新濠博亞娛樂有限公司（「新濠」）為一家於亞洲及歐洲區發展、擁有及經營綜合娛樂度假村業務的公司。

2006年12月19日，新濠成功在美國納斯達克證劵市場上市（股票代號：MPEL），集資超過11.4億美元。根據Renaissance Capital以及IPOhome.com資料顯示，該次上市活動為美國2006年第四大招股活動。2011年12月7日，新濠在香港聯合交易所主板作雙重上市（股票代號：6883）。2015年7月3日，新濠自願撤銷於香港聯合交易所之上市地位。2016年5月，新濠國際發展有限公司（「新濠國際」）成為新濠之單一最大股東。及至2017年4月6日，新濠在納斯達克上市的股票代號改為「MLCO」，公司亦正式展開其全新蛻變歷程。

透過與世界知名品牌合作，新濠開創革新的產品及完善的服務，致力為廣泛的客戶群提供最佳的休閒娛樂體驗，並銳意成為區內博彩業的領導者。新濠現正朝著此目標進發，發展及規劃多個項目。

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Hotel Operations

• Executive Housekeeper

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Food & Beverage

• Assistant Director, Food & Beverage (COD)

• Chef de Cuisine

• Assistant Director, Food & Beverage（SC）

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Property Services

• Manager, Property Services (Fire Service and Plumbing and Drainage)

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Supply Chain

• Assistant Director, Supply Chain

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Entertainment

• Manager, Aquatics & Attractions Safety

• Manager, Technical Operations (Special Effects)

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Finance

• Senior Manager, IT Finance

• Manager, Financial Planning & Analysis - Data Management

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Information Technology

• Analyst, Hotel Systems

• Analyst, Enterprise Data Management

• Platform Engineer

• Assistant Director, Program Management

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Information Security

• Senior Analyst, Information Security (App & Infra Risk Management)

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Marketing

• Senior Manager, Brand Strategy

• Art Director

• Assistant Manager, Media (Mainland China Market)

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Strategy and Analytics

• Senior Manager, Strategy and Analytics

• Senior Manager, AI & Data Science

• Manager, AI & Data Science

Application:

Interested parties, please apply via:

https://melcoresorts.wd3.myworkdayjobs.com/en-US/career

MIC 澳門保險股份有限公司 / MPFM 澳門退休基金管理股份有限公司招聘

澳門保險股份有限公司 / 澳門退休基金管理股份有限公司
Macau Insurance Company Limited / Macau Pension Fund Management Company Limited

公司簡介：

Macau Insurance Company Limited and Macau Pension Fund Management Company Limited, subsidiaries of Dah Sing Financial Group, were established in Macau in 1984 and 2017 respectively. We are one of the largest insurance companies in Macau.

Know more about us: http://www.mic.com.mo/cn/index.php

Business Development

• Assistant Manager

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Information Technology

• Manager / Officer

• System Analyst

• Web Project Programmer / Part-Time Programmer

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Underwriting and Reinsurance

• Senior Officer

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Others

• Administration Manager / Officer

• Assistant Digital Marketing Manager

• Finance Manager / Officer

Application:

The successful candidate will be offered a highly competitive remuneration package that includes double pay, performance bonus, leave and various fringe benefits. Please send your résumé including present and expected salary to:

Human Resources Department
Macau Insurance Company
Avenida da Praia Grande No. 594, Edificio BCM, 7/F, Macau

Fax: 8791 0423 or E-mail: career@mic.com.mo

(All information provided will be treated in strict confidence and used solely for recruitment purpose.)

四大設施管理有限公司招聘

About Us

Big Four Facilities Management Co. Ltd. (BFFM) is established in 2011 by professionals with extensive experience in facilities management. The primary focus is to provide professional operation and maintenance (O&M) service, facilities management service, engineering service, contracting service, quality assurance consultancy service etc so as to satisfy the ever-expanding demand and fast-growing market in Macau.

Know more about us: http://www.bigfour.com.mo/facilities/

機電技術員

要求和職責：

• 具 1 - 2 年以上相關經驗

• 負責空調、 通風、 製冷、 供冷和供暖系統、冷水機組或鍋爐系統操作、保養和維修服務

• 提供機械、管道、排水、電氣及特低電壓系統的保養維修服務

• 良好粵語；一般英語；懂讀寫中文；略懂讀寫英文

• 持有職安卡及汽車車牌

• 接受輪班工作、持有電工證，可即時上班優先

Assistant Engineer

Requirement and Responsibilities:

• Degree or Advanced Diploma in Mechanical, Electrical or other rated discipline

• To assist in planning and execution of projects with mechanical or electrical works

• To assist in preparing tender document, tender drawings and contracts

• To work closely with external consultants, E&M Engineers, and also including contractors, vendors and suppliers

• Good command in spoken and written of Chinese and English

• Working knowledge in PC skills and use of AutoCAD, all MS Office applications etc

Administrative Assistant

Requirements and Responsibilities:

• Secondary graduated or above

• Macau ID holder

• 1-2 years of relevant experience

• Proficiency in MS Office

• Good command of spoken and written English and Chinese

• Basic office and admin work

• Driving license is preferred

• Independent, well-organized, responsible, initiative and pleasant personality

Electrical and Mechanical Engineer (Project and Facilities Management)

Requirement and Responsibilities:

• Degree or Advanced Diploma in Electrical, Electromechanical, Mechanical or other rated discipline

• 5 years or above working experience on engineering project

• To assist in tendering, planning and execution of multiple projects with multiple disciplines, combination of fit-out and MEP

• To work closely with client, external consultants or specialists including contractors and suppliers

• Hand-on and possess good problem-solving skills

• Holder of Professional Certifications such as Macau Registered Engineer will be an advantage

IT Engineer

Requirement and Responsibilities:

• Degree or Advanced Diploma in computer science or other rated discipline

• 2 years or above working experience on construction project

• Handle in planning and execution of projects with IT, UPS and BMS

• •Experience server back-up / mirror / recovery

• To work closely with external consultants and specialists including contractors and suppliers

• Excellence working knowledge in software, such as MS Project, AutoCAD and MS Office

• Good command in spoken and written of Chinese and English

• Hand-on and possess good problem-solving skills

申請方式 APPLICATION：

有意者請將個人履歷及薪酬待遇發送至： bffm.hr@bigfour.com.mo 或致電 +853 8898 2277 ，所收集的個人資料只作招聘用途。

*本公司提供良好事業發展機會及福利待遇。我們正期待著您的加入！

BCM Bank 澳門商業銀行招聘

Established in 1974, BCM has been one of the leading financial institutions in Macau providing comprehensive and consolidated financial products and services, actively serving its customers and contributing to the development of the Territory's economy with 14 branches and self-service banking centres covering all over Macau.

As an employer, BCM emphasizes employer-employee commitment with the aspiration of making BCM not just a bank, but a home. In addition to providing its staff members with a comprehensive remuneration package and benefits, BCM actively advocates and promotes Staff Engagement, Work-Life Balance and two-way Communication through establishing an open and engaging corporate culture. Management of BCM is committed to build the organization as one of the best work places in Macau, such that our staff can be at their best to learn, grow, achieve and contribute, for a fulfilling career. We recognize the hard work of our staff and value their ideas, providing ample opportunities for them to speak up. If you are looking for a career instead of a job, BCM is the right place for you to set off your career path.

We are inviting competent and highly-motivated candidates to join us in providing the highest standard of financial services to our customers. Invest in your future by joining us to invest in your career!

Posts are opened for the following areas:

Branch Management

• Branch Operations Officer

• Assistant Relationship Manager

• Senior Teller / Teller

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Commercial Banking and Transaction Banking

• Head of Commercial Banking and Transaction Banking

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Corporate Real Estate

• Clerk

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Credit Administration

• Senior Officer

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Customer Information Maintenance

• Senior Officer

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General Operations

• Senior Manager

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Information Technology

• Senior Manager / Manager – Application Development Team

• System Analyst / Senior Programmer

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Internal Audit

• Manager

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Retail Direct Sales

• Relationship Manager

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Retail VIP Banking

• Senior Relationship Manager

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Risk Management and Control

• Deputy Manager

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Settlement

• Senior Clerk

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(All information provided will be treated in strict confidentiality and used solely for recruitment purposes and handled by the Human Resources Department of the Group Head office and BCM Bank at the same time.)

CHINA TELECOM 中國電信澳門招聘

中國電信社會招聘 2025

中國電信（澳門）有限公司在綜合資訊服務、智慧城市建設、互聯網+方面具有豐富經驗和領先優勢。為滿足5G、雲計算等新業務發展的需要，誠邀優秀的本地人才加入！

政企客戶部（雲中台）

ICT系統集成項目技術主管（ICT Project Manager）

工作職責

• 負責ICT系統集成項目實施交付

• 複雜項目管理的整體統籌，協調組織以及項目進度、成本、範圍、質量、風險、採購等全方位管理

職位要求

• 大學本科或以上學歷，計算機等相關專業

• 具備3年以上ICT系統集成項目管理經驗，主導過大型ICT集成項目交付

• 具有雲網技術能力；具有軟件項目經驗優先

• 工作認真負責，具有良好溝通協調能力、學習能力

• 獲得項目管理認證證書者優先

網絡安全支撐技術主管（Cybersecurity Operations Supervisor）

工作職責

• 為政企客戶分析日誌、網絡流量和其他數據來源，識別潛在的威脅和漏洞；執行漏洞評估

• 為政企客戶制定和實施網絡安全方案

• 完善網絡安全產品及服務支撐

職位要求

• 大學本科或以上學歷，計算機、網絡通信、電子信息等相關專業

• 具有2年以上IT系統集成及運維服務經驗

• 具有2個以上IT系統運維、網絡安全實施成功案例

• 具有良好的團隊合作精神和溝通能力

項目交付經理 (Project Delivery Manager)

工作職責

• 為智慧交通系列雲網、軟件、硬件項目交付提供進度、質量、範圍等全方位服務

• 對智慧交通系列交付內容提供業務可持續性保障服務

職位要求

• 大學本科或以上學歷，計算機、雲計算等相關專業

• 具有3年或以上DICT項目工作經驗

• 瞭解主流軟件、雲計算相關技術

• 具備良好的團隊合作精神和需求溝通處理能力

• 具備相關專業認證者優先

智慧運營部

短視頻策劃業務主管（Short Video Business Planning Supervisor）

工作職責

• 負責根據市場趨勢和使用者需求，創作短視頻內容策劃方案

• 負責統籌視頻拍攝、剪輯、特效製作等流程，確保內容質量達到預期標準

• 負責短視頻的線上推廣與發佈，制定推廣計劃和渠道策略，吸引更多用戶觀看和分享

• 負責分析短視頻的觀看數據、用戶反饋及互動情況，持續優化內容和推廣策略

• 負責維護和管理短視頻相關的社交媒體帳號，促進用戶互動與參與，提升用戶粘性

• 策劃聯名活動或內容，提升視頻的曝光率和影響力

職位要求

• 大學本科或以上學歷，傳播、廣告、市場營銷或相關專業

• 具有2年或以上短視頻策劃、製作或運營相關工作經驗

• 熟悉短視頻製作流程和後期編輯軟件

• 擁有一定的數據分析能力，能用工具分析短視頻的播放量、轉化率等指標

• 能夠獨立提出新穎且切實可行的短視頻內容及推廣方案

• 對網絡文化、流行趨勢敏感

綜合部

工程及安全管理主管（Facility and Safety Management Supervisor）

工作職責

• 負責對接集團和國際公司下達的安全管理工作任務

• 負責公司辦公場所和門市的裝修和維護工程項目的組織和管理工作

• 負責公司辦公區和門市的安全管理和檢查工作

• 負責辦公區和門市報警系統和監控系統的建設及維護管理工作

• 負責公司車輛的日常管理、安全和保養維護工作

• 負責公司車輛證照辦理以及兼職駕駛員澳門駕駛證的辦理、年審等相關工作

• 完成上級領導交辦的其他工作

職位要求

• 大學或以上學歷

• 具備3年或以上相關工作經驗

• 熟練運用Office辦公軟體，具備良好的文案書寫能力

• 具有小型汽車駕駛執照，能在廣東省和澳門兩地駕駛車輛

• 具備良好的安全意識

• 熟悉中國內地和澳門交通法規等安全法規

• 具有較強的責任心，團隊意識和服務意識強

市場部

兼職市場文員（Part-time Marketing Clerk）

工作職責

• 協助完成公司市場推廣活動工作

• 完成交辦的基本平面設計排版工作

職位要求

• 工作時間：星期一至星期五9:00-18:00，具體時間面議

• 時薪：MOP60-70，具體面議

• 具備市場策劃和平面設計經驗者優先

• 能熟悉操作MAC機尤佳

申請方式：

公司為員工提供在職培訓、進修津貼、年終雙糧、花紅、公積金、有薪年假、有薪病假、有薪（侍）產假、公眾假期、醫療保險以及通訊津貼等完善的薪酬福利待遇。有意者請將個人履等相關資料電郵至 hrmacau@chinatelecom.com.mo。查詢電話：2878 9288。