Ponte 16 is a world-class integrated casino-entertainment resort built over 2.3 hectares. Its architectural design draws inspiration from Macau’s unique East-West cultural pluralism, with a European/Portuguese design infused with traditional Chinese elements.
Ponte 16 has a five-star French hotel Sofitel Macau at Ponte 16, rises to a height of 18 floors with 408 rooms. The integrated resort offers diversified entertainment experience and a variety of exquisite dining pleasures.
We offer a challenging and passionate working environment with endless opportunities allows you to enhance your professional skills and achieve your professional goals. Join us now!
Stewarding Supervisor 管事主任 (5 days work per week每週5天工作)
Responsibilities:
Manage the stewarding team and keep all kitchen tools and equipment clean and well-maintained according to hotel hygiene standards.
Supervise and guide staff, assign tasks efficiently, and ensure smooth and effective cleaning and support operations.
Regularly check inventory of tableware, glassware, and kitchen equipment, replenish supplies as needed, and control breakage or loss.
Coordinate with the kitchen, restaurant, and other departments to ensure timely supply of clean tableware to meet operational needs.
Develop and implement cleaning schedules and hygiene standards to comply with food safety regulations.
Train and assess new staff to improve team skills and service awareness.
Requirements:
Diploma or Degree preferably in hospitality or related field
2 years in industry experience, minimum 1 years as Steward
Positive work attitude, proactive, team player, and responsible
Good hygiene habits and a passion for cooking
Good communication skills, fluent Cantonese/Mandarin, and basic English
Shift work required
Macau residents only
職責：
管理管事部日常運作，確保餐具、廚具和設備清潔、消毒及保養符合衛生標準。
指導員工工作流程，分配任務，確保清潔和後勤工作高效完成。
定期檢查庫存，補充餐具和設備，並控制損耗。
與廚房、餐廳等部門溝通，確保餐具供應及時，滿足需求。
制定並執行清潔計劃和衛生標準，符合食品安全法規。
培訓新員工並進行考核，提升團隊技能和服務意識。
要求：
中專或酒店或相關领域
具有2年工作經驗，至少要有1年的管事工作經驗
工作態度良好，積極主動，具團隊合作精神，負責任
具良好的衛生習慣，對烹飪有熱誠
具備一定的溝通技巧、良好粵語/普通話、簡單英语
需輪班工作
只限澳門居民
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Concierge Supervisor 禮賓主管 (5 days work per week)
Responsibilities:
Aware of VIP visitors and loyalty guests, provide an effective communication with operation team for the arrival, departure and special needs, offer them a polite and courteous personal service.
Handles guest and talent enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found.
Be familiar with all guest services, daily events and functions within the hotel and to ensure that all Concierge colleagues are also adequately furnished with such information.
Ensures the cleanliness of the Concierge counter, equipment and storage room, and responsible for the maintenance of all Concierge equipment.
Sharing daily pre-shift briefing to talents on transport requirement, arrival and departure of VIP guests, functions/ events and special attention that is needed.
Implement with high visibility with guests and colleagues, ensure that guest and colleague concerns are resolved in a professional and timely manner.
Carries out any other reasonable duties and responsibilities as assigned.
Requirements:
Diploma or Degree preferably in hospitality or related field
2 years or above experience in related work.
Excellent oral and written skills in English & Chinese
Excellent interpersonal & communication skills
Good presentation, influencing skills
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Public Area Supervisor 公眾區域主管 (5 days work per week)
Responsibilities:
Patrol public areas to ensure cleanliness meets hotel standards, while maintaining guest satisfaction and compliance with hotel policies
Rotate through housekeeping duties, focusing on cleaning and maintaining carpets, upholstery, and hard floors
Perform periodic deep cleaning of assigned restaurants, offices, and public areas—including carpets, chandeliers, ceilings, AC grills, and hard-to-reach fixtures—alongside daily cleaning duties
To ensure cleaning equipment is in order and stored appropriately
Requirements:
At least 2 years relevant experience in the hotel industry, and experience of supervisory is a definite advantage
Familiarity Housekeeping chemicals and cleaning SOP
Good communication and interpersonal skills, and a customer-oriented approach
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
VIP Club Agent 行政樓層接待員 (5 days work per week)
Responsibilities:
Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
Registers and rooms all arrivals according to established procedures.
Ensures guest services specified by superiors and guests requests are promptly and courteously met.
Requirements:
High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Knowledge of Opera Systems is an advantage.
F&B operation experience is an advantage
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Dim Sum Cook 點心師傅 (每週5天工作)
職責:
準備食材
製作點心；確保每道點心的品質和口感達到高標準
掌握並維護廚房的衛生和安全標準，確保工作環境整潔、安全
不斷改良和創新點心菜單
協助廚房其他工作人員，確保整個廚房運作順暢
要求:
高中學歷
有相關工作經驗優先
工作態度良好，積極主動，具團隊合作精神，負責任
具良好的衛生習慣，對烹飪有熱誠
具備一定的溝通技巧、良好粵語/普通話
需輪班工作
澳門居民優先
申請詳請：
如有意申請以上職位，閣下可：
將履歷電郵至：Careers.MACAU@sofitel.com 人才與文化部 (也稱為人力資源部) 或
於辦公時間: 星期一至五、上午9時至下午6時 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Bartender 調酒員 (5 working days per week)
Responsibilities:
Introduce beverages to guests and make recommendations
Assist with daily restaurant operations and provide efficient table service for guests.
Keep bar equipment in good and clean condition.
Possess knowledge and skills in preparing alcoholic and non-alcoholic beverages.
Required to work on shifts.
Requirements:
Minimum of 2 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Good communication skills
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Sr./ Guest Relation Officer 資深/賓客關係主任 (5 days work per week)
Responsibilities:
Welcome and assist guests upon arrival.
Ensure guest concerns are handled professionally and efficiently.
Support Front Desk operations during critical guest flow time.
Guide guests through their stay for a smooth experience.
Follow up on loyalty/VIP guest issues with relevant teams.
Requirements:
Diploma or Degree preferably in hospitality or related field.
PMS and Office software knowledge.
Excellent oral and written skills in English & Chinese.
Macau residents only.
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Western Commis 西廚廚師助理 (5 days work per week)
Responsibilities:
Assist the chef in keeping the kitchen running smoothly and ensuring timely service.
Participates in making food requisitions.
Works in all areas of food preparation as and when directed.
Assists the kitchen chef in planning and organizing the section assigned to.
Requirements:
High school
Perfect knowledge of HACCP guidelines
Communication skills for all levels of talent/guests, confident
Confidently able to resolve problems
Macau residents have advantages.
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Assistant Reception Manager 接待處助理經理 (5 days work per week)
Responsibilities:
In charge of daily front desk operations for arrivals and departures including for room assignment for groups
Training, coaching new staff and leading the reception team to achieve KPIs and ensuring service and procedures are meet with standards
Setting performance standards, monitoring staff adherence to policies, and conducting probation and annual performance reviews
Handling internal and external emails for guest enquiries and issues
Coordinate with other department for group arrivals and monitor room status
Prepare departmental and monthly reports
Requirements:
Minimum 1 Years’ experience in 5 star Luxury Hospitality required
Must be well-presented and professionally groomed at all times.
Excellent leader and trainer with solid motivational and teamwork skills.
Good communication skills in both written and spoken English, Mandarin or Cantonese.
Macau residents only.
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Captain 領班 (每週5天工作)
職責：
及時準確地接受食品訂單、配送食品和飲料
完成分配的任务的服务流程
做好准备、服务和理解菜单的内容
全力解決客人的投訴，並負責將所有投訴進行記錄和跟進解決
遵守酒店政策、程序和服務標準
要求：
具1年或以上相關經驗
工作態度良好，積極主動，具團隊合作精神，負責任
具備一定的溝通技巧、良好粵語/普通話、簡單英语
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Western Demi Chef西廚領班 (每週5天工作)
職責：
根據酒店和品牌定義的烹飪方法和加工方式生產並呈現菜餚
確保食物出品的高標準，並在正確的溫度下完美呈現
依照飯店規條，可能需要收貨、檢查和儲存貨物
始終遵守HACCP的要求，確保工作場所保持清潔和食品安全
要求：
高中學歷
有相關工作經驗優先
工作態度良好，積極主動，具團隊合作精神，負責任
具良好的衛生習慣，對烹飪有熱誠
具備一定的溝通技巧、良好粵語/普通話、簡單英语
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Assistant Housekeeper 客房部副主管 (5 days work per week)
Job Responsibilities:
To assist the Executive Housekeeper led the Housekeeping Department by developing and implementing departmental objectives in line with the hotel business objectives
Supervise housekeeping operations such as cleaning and maintenance whilst ensuring compliance with all housekeeping policies, procedures, standards and satisfaction of guests’ needs
Inspect all responsible areas daily and take corrective measures in order to meet brand standards in terms of cleanliness, maintenance and supply
Coordinate Housekeeping duties with various departments such as Front Desk, Engineering, Sales and Marketing and Food & Beverage to ensure that all guestrooms and public areas are clean and well maintained in a timely and efficient manner
Cleanliness and presence of guestrooms and public area
Requirements:
Diploma or Degree preferably in hospitality or related field
2 years or above experience in related work.
Excellent interpersonal & communication skills
Confidently able to resolve problems and make decisions
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Room Attendant 房務員 (每週 5 天工作)
職責：
負責客房、浴室和相關區域的產品能符合飯店的清潔和規定標準及為客人提供高品質服務
服從主管的指示，先整理緊急的房間
依標準每天整理客房，及時補充消費物品及易耗品
要求：
酒店或相關領域的證書或文憑
一年以上在客房的服務經驗
良好的中文溝通能力和簡單的英文溝通能力
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Public Area Attendant 公眾區域清潔員 (每週 5 天工作)
職責：
做好客房部基礎工作運轉，依照飯店的標準清洗地毯、硬地面和家具
小心使用機器，及時清潔機器
及時清潔責任區域並隨時保持其整潔
在日常工作中參加清洗餐廳、辦公室、公共區域地毯的工作，同時打掃吊燈、天花板，空調架或其他死角的衛生
要求：
從事過相關領域，有類似工作經驗
良好的中文溝通能力和簡單的英文溝通能力
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Beauty Therapist 美容師 (每週 5 天工作)
職責：
掌握 SPA 和設施所有方面的知識，以確保客人獲得準確信息，及以完整細節回應客人的詢問
完成所有的按摩、身體治療和美容服務，如同認證或培訓時所接受的服務品質
協助會員和客人使用桑拿、蒸氣、體驗淋浴等
任何時候保持清潔和整潔的工作環境，確保對身體治療的設備和個人設備處於安全正常運作狀態
在治療室保持適當的專業物品、毛巾和其他用品的供應
要求：
具備相關領域文憑或學歷
從事過相關領域，有類似工作經驗
良好的中文和英文溝通能力
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Stewarding Attendant 管事員 (每週 5 天工作)
職責：
務必遵守 HACCP 的規定，確保工作場所保持乾淨整潔和消耗品安全
確保遵守所使用設備的使用說明和安全指南
檢查並保持垃圾房（乾濕）衛生標準
直接報告管事主管
了解部門所有化學物品及用途
要求：
良好的中文溝通能力和簡單的英文溝通能力
具備工作熱情
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Sr./Guest Service Agent 前堂接待員 (5 days work per week)
Job Responsibilities:
Manage the check-in and check-out process
Provide front of the house guest services to guests
Attend to all arriving and departing guests
Maintain and update guests’ profiles accurately
Ensure all brand standards and service standards are delivered to guests in order to achieve guest satisfaction
Requirements:
Diploma or above in hospitality management
Good customer services, communication and upselling skills
Good command of spoken & written skills in English & Chinese
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Sales 銷售員 (5 days work per week)
Job Responsibilities:
Sells to new, existing and prospective customers considering goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business
Provides direction on, and conducts market research and analysis
Develops and maintains contact with business generators, meeting and convention planners, visitors/convention bureau, travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel business
Requirements:
Diploma or above in hospitality management
Minimum of 2 years Sales management experience
Good customer services, communication and upselling skills
Good command of spoken & written skills in English & Chinese
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Chopper Cook 中餐砧板廚師 (每週 5 天工作)
職責：
負責中廚出品的日常切配工作
控制食材成本及減少消耗量
協助烹調食物並保持高標準的廚房衛生
提供優質餐飲與服務予客戶，保持食物水準
協助廚房一切目標、程序符合公司標準
要求：
具 1 年或以上相關砧板經驗，酒店餐廳廚房經驗優先考慮
工作態度良好，積極主動，具團隊合作精神，負責任
具良好的衛生習慣，對烹飪有熱誠
具備一定的溝通技巧、良好粵語 / 普通話、簡單英语
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Food & Beverage Server 餐飲服務員 (每週 5 天工作)
職責：
及時準確地接受食品訂單、配送食品和飲料
完成分配的任务的服务流程。
做好准备、服务和理解菜单的内容。
遵守酒店政策、程序和服務標準
要求：
具 1 年或以上相關經驗
工作態度良好，積極主動，具團隊合作精神，負責任
具備一定的溝通技巧、良好粵語 / 普通話、簡單英语
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Sales Executive 銷售主任 (5 days work per week)
Responsibilities:
With Sales Manager plan sales strategy and implement tactics to achieve budget.
Establish new business and maintain existing business accounts through the preparation and execution of action plans.
Entertain prospects and existing key accounts with the view to sustain business and generate further sales.
Develop and maintain contact with business generators, meeting and convention planners, Visitors/Convention Bureau travel agents, tour operators, airlines, corporate accounts, Government Departments and other producers closely allied to Hotel Business.
Achieve monthly budget goals and new business targets.
Requirements:
Minimum of 2 years Sales management experience
A strong understanding of overall hotel business
Ability to study, analyze and interpret complex activities and/or information in order to improve new practices or develop new approaches
Strong oral and written communication skills in English & Chinese
Macau residents only.
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Guest Relation Supervisor 賓客關係主管 (5 days work per week)
Responsibilities:
Most of the times station at the lobby to greet guests
To assign and instruct Guest Service Officer, Operators and Bell Attendants in details of work
Monitor guest service personnel constantly, ensuring that at all times maximum guest satisfaction is being achieved through guest recognition and prompt cordial attention.
Resolve customer complaints by conducting thorough investigation of the situation and coming up with the most effective resolution
To stay up-to-date on Macau's happenings and provide guests with timely, helpful, and friendly responses
Closely supervises operations and suggests ways to improve service
Requirements:
High school diploma
At least 1 year relevant experience in the hotel industry, and experience of supervisory is a definite advantage
Good communication and interpersonal skills, and a customer-oriented approach
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Floor Supervisor 樓層督導員 (5 days work per week)
Responsibilities:
Assign daily work schedules to ensure efficient use of time and resources
Supervise Room Attendants and inspect rooms and service areas to ensure they meet the hotel's cleanliness and maintenance standards.
Maintain clean guestrooms and ensure guests are satisfied by following the hotel’s standards
Prepare daily work sheet for room Attendants
Maintain accurate records and storage of lost and found items
Requirements:
College degree or above
Least 2 years relevant experience in the hotel industry, preferably with a strong background in housekeeping and supervision
Good communication and interpersonal skills, and a customer-oriented approach
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Order Taker 接單員 (5 days work per week)
Responsibilities:
Handles communication between housekeeping and other departments for guest needs and staff matters.
Answers and makes phone calls.
Drafts routine or simple correspondence for the Executive Housekeeper as assigned.
Records and reports missing, broken, or damaged items; coordinates repairs with engineering.
Types or feeds into computer inventory reports of all Housekeeping supplies and equipment.
Maintains a logbook for lost and found items and recommends for disposal at appropriate time.
Requirements:
Diploma or Degree preferably in hospitality or related field
Skill to communicate and coordinate
Good oral and written skills in English & Chinese
Microsoft Office (Work and Excel)
Macau residents only
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
辦公室助理 Office Assistant
主要職責：
履行接待處職責，包括管理會議室預訂、處理來電、迎接客人、安排快遞服務以及辦公設備維護服務
負責一般辦公室的茶水工作，確保茶水間整潔，確保茶水間日常用品充足。
維護辦公室環境與設備之整齊及相關雜務
必須外勤工作送/收文件，銀行入數等事宜
分類郵件，處理內部和外部的文件傳遞/收集
協助監控辦公設備的庫存
協助處理各類辦公設備的採購事宜
處理其他臨時委派的工作
職位要求：
高中畢業或以上學歷
具備三年相關工作經驗者優先考慮
能操流利廣東話
具備基本英語能力、熟悉電腦操作及中文輸入法
良好溝通技巧、勤奮、守時、有禮 及 具責任感
工作服裝及儀表需素雅、莊重、整潔
Interested parties please fill up the job application with expected salary to jobs@ponte16.com.mo.
Reception Supervisor 前堂主管 (5 days work per week)
Responsibilities:
Assist in managing the daily operations of the front office, including reception, concierge services, and room allocation.
Train and guide front office staff to enhance service quality and efficiency.
Handle guests' special requests, complaints, or unexpected situations, and resolve issues promptly.
Supervise and manage the check-in and check-out processes to ensure they are efficient and accurate.
Requirements:
Diploma or Degree preferably in hospitality or related field
Minimum one (1) years relevant experience in a similar position in a renown international hotel brand
Excellent oral and written skills in English & Chinese.
Excellent interpersonal & communication skills
Confidently able to resolve problems and make decisions
Macau residents only.
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Sr./ Technician 資深/工程技工 (每週5天工作)
職位內容：
負責酒店的維護、安裝及加改工作
定期進行設備設施維修、保養，保證設備設施的良好運行；
負責準確記錄每個工單上使用的物料、確認每個工單的接收和完成
向主管報告所有在工作中發現的異常情況
保持工具、設備處於良好狀態，時刻保持工作區域清潔
職位要求：
需具備相關的工作經驗
良好普通話及廣東話的表達溝通能力
能獨立工作及具有責任感
需輪班工作
只限澳門居民
申請詳請：
如有意申請以上職位:
- 可透過電子郵件將履歷寄至人事與文化部（也稱為人力資源部）：Careers.MACAU@sofitel.com，或
- 致電 (853)8861 7606 或 (853)8861 7604 查詢
所有收集到的個人資料將嚴格保密並僅用於招聘目的。
Engineering Supervisor 工程主管 (5 days work per week)
Responsibilities:
Report work updates to the Assistant Director of Engineering and Duty Engineer.
Lead equipment maintenance, emergency repairs, and talent training.
Supervise and train associates, ensuring tasks are completed on time with quality checks.
Treat complaints of harassment and discrimination promptly and confidentially.
Identify and deal with issues which may cause cross cultural conflict or misunderstanding.
Requirements:
Full understanding and knowledge of engineering operation in hotel
Good coordination ability of organization
Practical experience in the field of M & E system pertaining to hotel operation
Diploma in either Mechanical or Electrical engineering or equivalent
Min 3 years of operation experience in hotel in similar capacity, preferably from international hotel chain
Sound judgment, and strong decision-making, problem-solving and follow up skills
Macau residents only.
Application:
Interested parties are welcomed to:
- Send their CV to People & Culture Department (also known as Human Resources Department) via e-mail: Careers.MACAU@sofitel.com, or
- Enquire by calling (853)8861 7606 or (853)8861 7604
All personal data collected will be treated in strict confidence and used for recruitment purpose only.
Senior Property Manager (Ref : SPROPMGR)
Job Description:
Assistant to Director of Property Management to manage all aspects of assigned properties
Participates as an active and contributing member of the Management Group and other sub-groups as appropriate
Make recommendations to the Management to identify the strategic goals of the department and, once set, determine path to implement goals
Maintains a constructive and highly interactive relationship with the other departments to maximize asset value and streamline operations process and procedure, including but not limited to:
Accounting on budgeting, monthly and annual reporting, reforecasts, etc.
Risk Management on insurance, crisis preparedness and avoidance
Legal Department on government regulation and legal matters at the property level
Human Resources on employment related issues
Procurement on project management and contractor performance to ensure all projects are completed timely and accurately
Facilitate in the establishment and implementation of Policies & Procedures to ensure efficient operations
Providing leadership, training, coaching and guidance to the teams
Perform any ad-hoc duty as assigned
Requirement:
Degree holder in Property / Housing / Real Estate Management or equivalent
At least 10+ years' experiences of Property Management in Casino/ Hotel /shopping malls/ commercial properties and retail shops
Customer-oriented, with excellent interpersonal and communication skill
Proven leadership and management skills in dealing with complex projects and personnel situations.
Excellent command of both spoken and written English and Chinese, knowledge of Putonghua is an advantage.
Proficiency in PC knowledge (MS office, Word, Excel) and Chinese Word Processing
Application:
Interested parties please fill up the job application with expected salary to
Human Resources and Talent Development Manager 人力資源及可持續發展經理
Responsibilities:
Involve in managing activities such as job design, employee relations, performance management, training & development and talent management
Assist VP to develop and implement HR strategies and initiatives aligned with the overall business strategy
To conduct annual training and development needs assessment.
To develop training and development programs and objectives.
To train and coach managers, supervisors and others involved in employee development efforts.
To plan, organize, facilitate and order supplies for employee development and training events.
To update and maintain organizational communications such as internal bulletin boards and memos to ensure employees have knowledge of training and development events and resources.
To conduct follow-up studies of all completed training to evaluate and measure results.
To evaluate the effectiveness and modify the programs as needed.
Exemplifies the desired culture and philosophies of the corporate.
Requirements:
Bachelor's degree or above in Human Resources or relevant field.
5+ years of experience designing and implementing employee development programs.
A creative and analytical mind, self-motivation, strong organization, communication and interpersonal skills, and be able to work under pressure
Ability to evaluate and research training options and alternatives.
Ability to design and implement effective training and development.
With a can-do mindset, practical sense in thinking and problem solving.
Familiar with Macau Employment Ordinances is a plus.
Interested parties please send CV with expected salary to jobs@ponte16.com.mo
保安員 (Ref: SQGUARD)
工作範圍：
負責物業保安工作包括巡邏、出入口控制及出入人士資料登記
負責執行公司之安全指引及規則，以確保娛樂場及酒店正常營運
負責檢查及確保物業內之各項安全設施運作正常，並執行各項有關之緊急應變程序
防止物業範圍內發生盜竊、火警、惡意破壞及非法行為及／或任何危害公司、員工及／或客人之行為
需時刻保持高度警覺，維護公司資產及提供安全環境予客人及員工
於需要之情況下，協助執行執法機構之指引
職位要求：
小學程度或以上
具1-2年保安工作經驗
體魄強壯
具娛樂場/酒店保安之相關經驗或曾任職紀律部隊者優先考慮
良好的溝通能力，能講普通話更佳
需二十四小時輪班工作
可即時上班者優先
Interested parties please send CV with expected salary to jobs@ponte16.com.mo
Chef 西餐廚師 (Ref: MJCHEF)
工作職責：
按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準
監督食物質量及成本，保證顧客最高的滿意度
協助制定餐單之菜單。協助主廚改進食物之烹飪方法
專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目
負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等
定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨
經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具
職位要求：
1 年廚房經驗以上
積極正面的工作態度，有團隊合作精神
持西餐基礎或專業烹調證書課程優先考慮
須夜班工作，可即時上班者優先考慮
有澳門工作經驗和懂廣東話者優先
Interested parties please send CV with expected salary to jobs@ponte16.com.mo
COOK1 (Ref : 168COOK1) 中餐廚師
工作職責：
具中菜之食品烹調技巧
能獨立炒鑊及處理所有切配工作
熟悉醃肉食品及有關之處理程序
安排及協助清洗廚房、爐具及器皿及保持廚房清潔衛生
協助主廚處理一切廚房內之日常運作及獨立處理各項事宜
要求：
需輪班工作
具有廚房工作經驗及炒爐經驗
有砧板及麺檔工作經驗
滬粵菜廚師優先
吃苦耐勞，工作勤奮，主動性強
積極的工作態度及有團隊合作精神，對人有禮貌
有澳門工作經驗
Interested parties please send CV with expected salary to jobs@ponte16.com.mo
Chef (Ref : MJCHE) 西餐廚師
工作職責：
按預定的菜單及食譜製作食物，並確保所出品食物的質量及衛生合符公司標準
監督食物質量及成本，保證顧客最高的滿意度
協助制定餐單之菜單。協助主廚改進食物之烹飪方法
專責特色菜之出品，並確保所有廚師能按食譜烹煮菜單上的所有項目
負責準備食物素材，如切菜、清洗、裁切、烹調、裝飾等
定期檢查及確保食物素材新鮮及供應充足，並於缺貨前通知採購部補貨
經常拭擦工作枱及用具以確保工作範圍清潔及衛生。按指引及程序定時清洗及消毒切板、工作枱及爐具
要求：
1年廚房經驗以上
積極正面的工作態度，有團隊合作精神
持西餐基礎或專業烹調證書課程優先考慮
須夜班工作，可即時上班者優先考慮
有澳門工作經驗和懂廣東話者優先
必須年滿21歲
Interested parties please send CV with expected salary to jobs@ponte16.com.mo
F&B Server (Ref : FBSERVER) 餐飲服務員
工作職責：
負責娛樂場內餐飲部或中西餐廳內工作，包括佈置及清理餐桌、為顧客帶位或安排座位、點餐、端送食物和飲品、收銀等
以專業及有善的服務態度回應客人的需求
主動向客戶提供適當的協助及優質的服務
要求：
高中畢業或以上。
有相關工作經驗者優先。
有活力、樣貌端莊整潔，有團隊精神、有責任感。
善於與客人溝通、待人有禮及態度誠懇親切。
操流利廣東話、中文書寫良好、略懂基本英語及普通話。
須輪班工作。
Interested parties please send CV with expected salary to jobs@ponte16.com.mo
