Hutchison Telephone (Macau) Company Limited (Hutchison Telephone Macau) is a leading mobile service provider, offering superior voice and data services, innovative and diversified mobile content, IDD and roaming services under the “3” brand through its far-reaching 4G LTE and 3G networks. With continued network expansion, its extensive international roaming service covers more than 280 countries and regions. Hutchison Telephone Macau is a subsidiary of Hutchison Telecommunications Hong Kong Holdings Limited (SEHK stock code: 215), a group member of CK Hutchison Holdings (SEHK stock code: 1).
NOC Specialist 網絡中心運作維護專員
Responsibilities:
Provide 7x24 alarm monitoring for the networks
Network Operation Centre documentation update
Support Configuration Management (Implement DBCR from other teams)
Network Problem Reporting, Handling and Escalation
Handle network complaint cases from customer service department, roaming partners etc.
Prepare daily, weekly, monthly and special event report
Perform Fault Management (System Alarm Handling)
Monitor network performance and integrity using network management tools.
Identify, diagnose, and resolve network issues promptly to minimize downtime.
Coordinate with field engineers and other IT professionals to optimize network performance.
Manage incident response, including detection, assessment, and resolution1.
Escalate incidents as necessary to ensure timely resolution and compliance with service level agreements.
Requirements:
Diploma or Higher Diploma in Electrical or Telecommunication Engineering.
Strong technical knowledge of mobile telephony.
Proficient in network monitoring and troubleshooting principles.
Excellent problem-solving and analytical skills.
Outstanding communication and interpersonal abilities.
Ability to work independently and in a team, self-motivated, and well-organized.
Familiarity with incident management and escalation processes
Willingness to work in shifts, including nights and weekends.
Account Executive (Corporate Sales) 客戶經理（企業銷售）
Responsibilities:
Assist to promote IT solution, mobile services and data products or other telecom services
Assist to provide pre-sales and post-sales services to the major business accounts for achieving sales target
Build up good relationship with account focal and top executives
Co-ordinate with different departments to maximize business growth
Requirements:
Secondary school graduate or above
1 years’ business sales experience, preferably in Telecom and IT industry
Knowledge of telecom products and services is an advantage
Proactive, self-motivated with commitment to achieve sales target
Good communication and interpersonal skills
Fluent in Cantonese, English and Mandarin is an advantage
Manager - IT Infrastructure & Operations Management
經理 – 資訊基礎設施與營運管理
Responsibilities:
Assist to manage IT operations
Manage IT projects
Assist to devise development plan for IT network
Provide solutions to Marketing team for new services deployment
Work with vendor for new IT system or service deployment
Coordinate with Billing team to follow up billing related issues
Requirements:
Degree holder in Computer Science or Information Systems disciplines
At least 5 years of relevant working experience
Good project management skill, and able to manage several projects in parallel
Good communication skills, fluent in both written and spoken English and Chinese
Manager - Consumer Sales
經理 - 消費市場
Responsibilities:
Manage sales and business planning for retail channels
Conduct performance tracking and sales productivity analysis
Manage sales commission programmes and scheme analysis
Assist in budget planning & cost management
Provide commercial support on retail shop, channel and partnership deals
Requirements:
Degree holder in Business Administration or related disciplines
At least 5 years of relevant experience in the retail industry
Business analysis / research experience in Telecom industry is advantageous
With strong analytical skill and business acumen
Excellent communication and presentation skills
Good command of written and spoken Chinese and English, including Mandarin
Manager – Finance
經理 - 財務
Responsibilities:
Oversee finance daily operations including but not limited to below task:
In charge of monthly revenue recognition of mobile business
Monitor / reconcile daily receipts from all payment channels
Handle customer enquiry/refund and follow up rectifications
In charge of credit control and debt recovery process
Support trade sales and invoicing process
In charge of monthly / quarterly reports required by headoffice
Assist in internal control implementation and streamline operation flows
Liaise with internal/external auditors on regular/yearly audit as required
Provide analytical support to management on ad-hoc assignment
Requirements:
Degree holder in Accounting/ Finance or related disciplines, preferably with recognized professional accounting qualifications;
At least 5 years of relevant accounting experience with at least 3 years in supervisory role;
Responsible, able to work independently and a good team player
Good command of both written and spoken English and Chinese, Mandarin is an advantage.
Proficiency in MS Office such as Word and Excel
門市營業代表
工作內容：
於門市或展銷場地銷售和記電訊產品及提供售後服務
職位要求：
一年以上零售經驗
積極主動並具備良好推銷技巧
操流利廣東話、懂英語及普通話
Apply Now 申請方式：
We offer competitive salary package and career development opportunity.
Interested parties please specify which position you apply for and send full resume, present and expected salary to Human Resources Department, Hutchison Telephone (Macau) Company Limited, 8/F Golden Dragon Centre, Avenida Xian Xing Hai, Macau, or email to hutchisonhr@htmac.com.
We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and only be used for consideration of your application for the relevant post within the Hutchison Group. Personal data provided by job applicants will be used strictly according to our Personal Information Collection Statement, a copy of which will be available upon written request.
Interested applicants please send application letter to e-mail address: hr@ctm.com.mo
澳門電訊股份有限公司誠聘以下職位： CTM invites application to the post of:
Officer, Marketing Communication (Content & Video Production) (Ref. 498)
Job Description:
To manage Content Management Systems for meeting the publication schedules on different media channels
To create market hot topics production in the forms of articles / video / promotion / image
To carry out video shooting, preparing story boards, conduct casting, video content editing
To work closely with internal parties for quality content delivery
To explore & discover eye-catching items & news to fulfill favoritism of readers
To maintain brand consistency and quality of style and content
Requirement:
Degree or diploma holder in Communications /Journalism / Digital Media / Multi-media Design or related discipline
Fluency in spoken/written English & Chinese
3 years or above experience in video & image/photo production and editing experience
Proficiency in Premiere, Photoshop, After-effect & Adobe Software
Pro-active with good communication & interpersonal skill
Able to work independently with good team spirit
Holder of valid light vehicle driving license
Analyst Programmer, Business Applications (Ref. 469)
Job Description:
To assist team leader To carry out application/system development and support
To assist in prototype development, GUI and navigation design
Troubleshooting and bug fix on application/system incident/error
To investigate the root cause of system error and seek for solutions
To develop new systems and enhance existing systems based on business requirement
To participate on system design, application development/deployment, implementation etc.
Coordinated with vendor and user for application/system development and implementation
To evaluate application/system performance for improvement
To provide emergency call-out and non-office hour support
Requirements:
Degree holder in Computer Science, Information System or equivalence
Fluency in spoken / written English and Chinese
Proactive, positive thinking and willing to learn new technologies
Knowledge in SDLC, business analysis and system development
Knowledge on application development in Python, Node.js, Java, HTML, JavaScript or C/C++ in Linux or Windows environment
Knowledge in database system with procedural Language (SQL) in Oracle/MySQL
Account Manager, Enterprise Solutions (Ref. 248)
Job Description:
To lead and provide guidance to Senior Sales Executive in daily sales activities
To sell and promote all products and services to corporate/business customers
To achieve sales targets, provide value-added solutions to meet customer needs
To build rapport and develop long-term relationship with valued customers and achieve high level of customer satisfaction
Maximizing business opportunities from either existing or new accounts and securing customers from competitors
Requirements:
Degree holder in Business Administration or equivalent
Fluency in spoken/written English and Chinese
Fluency in Putonghua will be advantageous
3 years or above experience at supervisory position in sales area
Technical knowledge in telecom service will be advantageous
Able to develop own customer base
Result-oriented with strong communication skills
Highly independent, self-motivated and enthusiastic
Holder of valid light vehicle driving license
Assistant Engineer, Service Operation Centre (Security Operation Centre Development) (Ref. 620)
Job Description:
Responsible for AI based development
To perform design, development and implementation of AI related applications
To perform functional verification testing and defect fixing
To handle web project/portal management and content update
To perform system administration
To propose innovative ideas to meet the market trend
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken / written English & Chinese
Experience in developing MVC models and strong at object-oriented techniques
Experience in AI/ML with LLM-based automation skills to enhance operational efficiency, including predictive analysis, anomaly detection and ticket automation
Secure programming mindset with knowledge of OWASP Top 10, secure coding practice
Knowledge of Python, PHP, CSS, HTML, Bootstrap, Javascript, MySQL
Sound knowledge on various Linux and Windows server OS.
Experience in Version Control System such as Git is an advantage
Experience in using Web Application Framework such as Laravel is an advantage
Familiar with iPhone or Android application development is an advantage
Customer Service Executive, Customer Service Provision (PC Support) (Ref. 289)
Job Description:
To maintain PC inventory for the Company
To perform PC hardware and software installation, support, repair and upgrade
To monitor PC software license
To record PC hardware and software problem
To perform LAN cabling
Requirements:
Degree holder in Computer Science, Network Engineering or related discipline
Fluency in spoken/written Chinese and English
Working experience in PC support will be advantageous
To manage and deliver IT, AV and networking business projects for corporate customers
To conduct presentation of project progress to customers
To manage the relationship between customer and sub-contractor
To implement risk management and preventive action during the process of project delivery
To select potential products and vendors for business development
To work with relevant parties for ensuring successful project delivery
Requirement:
Degree holder in Computer Science or equivalent
Fluency in spoken / written Chinese and English
Knowledge of Putonghua is preferable
Holder of Project Management Professional
3 to 5 years of experience in project management of business solutions
Familiar with network products like router, switches and firewall
Holder of light vehicle driving license
Holder of HCIA / HCIP (WLAN) will be advantageous
Good communication and presentation skills
Accountant, Corporate Reporting and Internal Control (Ref. 580)
Job Description:
To prepare monthly management accounts and conduct financial variance analysis
To review financial policies and provide compliance advice according to company policies
To prepare monthly reports for submission to the Group
To provide coordination amongst relevant parties in the preparation of annual internal audit
To provide assistance / facilitation in optimizing internal controls
To build & establish good relationship with business users for mutual support
Carry out ad-hoc reporting/analysis as required
Requirements:
Degree holder majored in Accounting or equivalent
Fluency in both written/ spoken Chinese and English
2 years or above experience in accounting or related field
Working experience in renown international audit firm is a definite advantage
Good analytical skills and communication skills
Strong ability to meet deadlines
Good PC skill especially in the use of Microsoft Word, Excel and PowerPoint
供電系統工程師，基建及接入 (Ref. 616)
工作範圍：
制定電力系統的發展規劃及優化方案
策劃及安排電力系統風險排查、整改及設備更換工作
制定施工方案、驗收標準，以及編寫技術需求標書及報告
審核外判商提交的技術方案及規範，以及監管其施工質量及進度
深入分析電力故障成因，並提供有效的解決方案
選配電力設備參數，管理零配件庫存
與各相關部門保持良好關係，有需要時協調跨部門項目及工作
籌劃及安排團隊技術培訓、事故演習等工作
管理團隊日常運作，包括定期保養、巡查、維修及裝配電等
職位要求︰
大學畢業，主修機電工程、電力系統工程或相關科目
能操及書寫流利中英文，能操流利普通話為佳
五年或以上大型電力系統或項目工程經驗，電力設備維修保養管理經驗，有電訊業電力管理經驗為佳
熟悉電力設備和電力施工規範
良好的組織及分析能力，具跨部門協作能力為佳
熟悉 AutoCAD 軟件操作
持澳門勞工事務局發出的高級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Principal IT Specialist, IT Infrastructure (System Administration) (Ref. 530)
Job Description:
Formulated architectural design for IT Infrastructure
To perform administration and support for IT System, Storage Area Network (SAN) and Networks
To provide L2 support for system incident, error etc.
To manage system and network performance including monitoring and capacity planning
To evaluate IT system and network technologies
To participate in IT projects
To assist on development of IT policy, standard and procedure
To handle incident response, disaster recovery planning and perform drill testing
Requirement:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken / written Chinese and English
Holder of MCITP / MSCE / LPIC-1 / RHCE
3 to 5 years experience in administering Windows, Linux & Unix
Sound knowledge on server grade hardware, SAN, network devices, data centre management and Cloud solutions.
Experience in IBM AIX, Redhat, VMware, Hyper-V, or KVM will be an advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Holder of CCNA or VCP preferable
Good communication and analytical skills
User Experience Designer, Digital Media (Ref. 66)
Job Description:
Create intuitive and visually appealing user interfaces, develop prototypes and wireframes and perform usability testing to validate design effectiveness
Design, develop and implement internet applications, ensuring applications meet user needs and market trends
Participate in the creation of multimedia content, to enhance user interaction
Conduct functional testing to ensure product stability and efficiency
Conduct user research, collect and analyze user feedback to gain insights into user needs and behaviors
Work closely with the team to ensure design feasibility and consistency, and propose innovative solutions to meet evolving market demand
Requirements:
Degree holder in UX / UI design or related ICT discipline
Fluency in spoken and written English & Chinese
Working experience in user experience design is a definite advantage
Experience in MVC model development and strong object-oriented programming skills
Knowledge of version control systems (e.g., SVN and Git) and web application frameworks (e.g., Symfony and Zend).
Familiarity with front-end frameworks such as TailwindCSS, Angular, and Next.js.
Proficient in design tools (e.g., Sketch, Figma, Adobe Photoshop, Adobe Illustrator) with experience in application design.
Ability to create visually appealing multimedia content and strong user interface design capabilities
Senior Clerk, Planning & Development (Ref. 613)
Job Description:
To identify market opportunities for new telecom applications/services.
Design service architecture, manage project timelines, resources and risk during implementation
To ensure deliverable meet business / technical requirement
To monitor KPI of live product / services
To conduct data analysis for service enhancement & cost effectiveness
To drive creative solutions aligned with industry trends
Coordinate internal and external functional teams for development
Requirements:
Degree holder in e-Commerce / Management Information System / Computer Science
Fluency in spoken / written English and Chinese
Innovative and pro-active with good organizing skill
Project management, AI or data analysis experience is an advantage
Strong sensitivity to technology changes and trends
Senior Manager, Customer Loyalty & e-Commerce Business (Ref. 611)
Job Description:
To manage and support end-to-end launch of e-Commerce and loyalty programs
To monitor program effectiveness, adjust strategies for actionable improvement
To conduct customer analysis for customer profile identification
To understand the needs of customers for driving e-Commerce conversation rate and loyalty rewarding scheme
To open up, build and maintain good relationship with merchants, business partners and relevant external parties
To work closely with different teams for achieving the business goal of e-Commerce and loyalty
Requirements:
Degree holder in Business / Marketing / Commerce or related discipline
Fluency in both spoken/ written English & Chinese
5 years or more experience in commercial sector with 3 years at supervisory level
Leading experience in deploying customer loyalty and e-Commerce program
Knowledge in online platform UI/UX, e-marketing and up-to-date technology sense
Creative & Innovative to develop strategic plans for e-Commerce and loyalty programs
Good interpersonal skill to deal with stakeholders, merchants/business parties
Strong sense of leadership and responsibility
Manager, Digital Media (Ref. 500)
Job Description:
To develop and implement strategies to increase public awareness of Home Media through various social media platforms and promotional programs
To take care of Home Media services such as content offerings and service features based on customer needs and market demands
Maintain, update, and optimize content information across all CTM channels, ensuring accuracy and relevance from inside out and vice versa
To conduct research on market trends and identify new opportunities to enhance Home Media content portfolio and overall attractiveness
To conduct analysis on content performance metrics, develop insights, and create programs and implement creative marketing initiatives aimed at boosting subscription rates and customer engagement and brand visibility
Gather and integrate customer feedback to continuously improve content offerings and service delivery
Prepare and manage usage reports to evaluate content program effectiveness and identify areas for improvement
To build and maintain good relationships with vendors, content providers, and internal stakeholders to ensure smooth operations and collaboration
To take care negotiation and management of content service agreements for alignment with business goals and company compliance
Requirements:
Degree holder in Marketing / Business / Communications or related discipline
Fluent in spoken/written English and Chinese
Proficiency in Putonghua is an advantage
Three years or more experience in service development planning and management, preferably in the media or telecommunications industry
Strong business acumen with an up-to-date understanding of market trends, consumer behaviour, and competitive landscape
Innovative and proactive in generating ideas and insights to enhance business awareness, development, and operational efficiency
Strong leadership, good interpersonal and communication skills
Strong organization and coordination skill to take care of multiple projects with tight deadline
Principal IT Specialist, IT Infrastructure (Network Administration) (Ref. 288)
Job Description:
To develop and maintain the architectural design for IT systems and network
To perform systems and network performance monitoring and capacity planning
To assist disaster recovery planning and perform drill testing
To perform incident response
Conduct implementation of network changes and upgrades
To perform Cloud and related systems requirements and development
To develop policies, standards and procedures
Requirements:
Degree holder in Computer Science / Computer Information Systems / Network Engineering
Fluency in spoken/written Chinese and English
2 to 4 years of experience in network administration
Experience in LAN/WAN/MAN architecture design, network topology design, data center network design
Experience in firewall, routers, switches, VPN, SDN, SD-WAN, Cloud computing and overlay network technology
Holder of one or more of professional certificates like CCNP, CCIE, HCIP, HCIE is a definite advantage
Sound knowledge on security control, ISO20000, ISO27001, PCI DSS and various application servers will be an advantage
Assistant Project Manager, Customer Service Provision (Ref. 606)
Job Description:
To assist Project Manager to define project goals and scope and work for the implementation of projects
To assist Project Manager to oversee the performance of vendor and conduct quality control & evaluation to meet the required standards.
To act as main contact point of the team for comprehensive communication when multiple units are assigned to the same project
To identify and manage potential risks and liabilities of contracts
To keep close contact with cross functional teams to identify and solve problems
To liaise with project stakeholders regarding project details and deliverables
To monitor and keep track of project progress and report to Project Manager
To handle administrative work like preparing budgets and scheduling meetings etc.
To perform other duties assigned by Project Manager in an orderly and efficient manner
Requirements:
Degree holder in Business Management or related discipline
Fluency in spoken / written English & Chinese
Fluency in Putonghua is an advantage
Proficiency in Microsoft Office and project management software.
One year or more of experience related to IT or Voice projects or administrative assistance is an advantage
Proactive with good communication and interpersonal skill
Good organizing skill and strong at work prioritization
Engineer, Data Network Development (Ref. 587)
Job Description:
To take care of IP Network Design and Planning including design of IP network architecture, capacity planning and security planning.
To execute implementation of IP network infrastructure upgrades and expansion
To conduct analysis of network performance, ensuring high availability, and optimizing network performance
To conduct network assessments and audits for identifying areas of improvement and recommend solutions
To participate in the evaluation and selection of IP network equipment and solutions.
To work closely with cross-functional teams for implementation of network security measures.
To keep abreast with industry trends, emerging technologies and best practices of IP networking.
To provide technical support to Network Operation team
Requirement:
Degree holder in Computer Science / Telecommunications or related discipline
Fluency in spoken / written English & Chinese.
Two or more years of experience in designing, implementing and maintaining IP networks
Good knowledge of IP protocols, routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking technologies.
Good understanding of TCP/IP, subnetting and IP addressing.
Knowledge of Cloud and Network virtualization technologies (e.g., SDN, NFV) is a plus
Good project management skills to drive for accomplishment of technical projects
Strong ability to manage multiple priorities
Good communication and problem solving skill
Strong adaptability to work in a fast-paced and dynamic environment.
Engineer, Mobile and Fixed Network Development (Ref. 588)
Job Description:
To take care of the development and design of mobile 5G network and fixed network solutions to meet the evolving needs of latest technologies
To drive innovation of network products and services by conducting research and analysis on emerging technologies, industry trends and business requirement
To develop and implement network service strategies such as service differentiation and bundling, value-added services.
To monitor and analyze service performance metrics, identify areas for improvement and implement optimization measures
To define business requirements, service plans, take care and ensure successful service launch.
To conduct feasibility studies and business case analysis
To keep abreast with industry standards, regulations, and best practices of mobile 5G network and fixed network technologies and solutions.
To provide technical support to Network Operation team
Requirement:
Degree holder in Telecommunications / Electrical Engineering/ Computer Science or related discipline
Fluency in spoken /written English & Chinese
Two or more year of experience in development of telecommunication network
Good knowledge of mobile network technologies including UMTS, LTE and 5G is a plus.
Familiarity with service design and development frameworks and methodologies.
Good project management skills to drive for accomplishment of technical projects
Good analytical skill to assess market needs and identify service opportunities.
Good communication and presentation skills
Strong adaptability to changing technologies and market dynamics, with a focus on continuous learning and skill development.
技術員，基建及接入 (冷氣系統) (Ref. 266)
工作範圍：
負責電訊大樓及戶外機站的冷氣系統安裝及維修服務
為突發及緊急的冷氣系統故障，提供支援及協助
職位要求︰
高中畢業或技術相關學科的大學學歷
能操及書寫流利中英文
具冷氣系統工作經驗者，優先考慮
持澳門勞工事務局發出的初級維修電工證
持澳門勞工事務局發出的有效職安卡
持有效的澳門駕駛執照 (汽車及電單車) 及具駕駛經驗
Technician, Service Operation Centre (Ref. 407)
Job Description:
To provide support in Network Operations in the areas of mobile, fixed, data and internet networks
To handle network faults and maintenance and give technical support for special events
To assist in network planning and implement network expansion
To monitor and improve the network performance and quality of services
Requirements:
Degree holder of Computer Science or related IT discipline
Fluency in spoken/written Chinese and English
Fluency in Putonghua will be advantageous
To provide standby and call-out support during non-office hour including night period
Holder of light vehicle or motorcycle driving license preferable
Technician, Data Network Development (Ref No: 585)
Job Description:
Assisting in the design and development of IP network architectures and solutions
Supporting the implementation and configuration of IP Network equipment such as routers, switches, firewalls, and other network devices
Assisting in the planning and execution of IP network infrastructure upgrades and expansions
Collaborating with network engineers and cross-functional teams to define network requirements and contribute to network planning
Assisting in troubleshooting network issues and conducting root cause analysis
Analyzing network performance monitoring and optimization activities
Assisting in documenting network configurations, processes, and procedures
Keeping abreast with industry standards, emerging technologies and best practices of IP networking
Executing new IP network equipment acceptance and validation
Requirement:
Degree holder in Telecommunications, Electrical Engineering, Computer Science or related discipline
Fluency in spoken / written English & Chinese
General knowledge of IP networking principles, protocols, and technologies
Basic knowledge of routing protocols (such as OSPF, BGP), VLANs, VPNs, and other networking
Basic knowledge of TCP/IP and IP addressing
Good communication and good team spirit to collaborate effectively with cross-functional teams
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Technician, Mobile and Fixed Network Development (Ref No: 586)
Job Description:
Assisting in the development and deployment of mobile 5G network and fixed network architectures and solutions
Supporting the research and analysis of emerging technologies, industry trends and customer requirements for mobile and fixed network services
Assisting in the implementation of mobile network and fixed network service strategies
Supporting in service integration and delivery
Monitoring and analyzing service performance metrics, identifying areas for improvement
Assisting in the documentation and reporting of service development activities
Keeping abreast with industry standards, regulations, and best practices of mobile and fixed network technologies and solutions
Requirement:
Bachelor holder in Telecommunications / Electrical Engineering / Computer Science or related discipline
Fluency in spoken / written English & Chinese
General understanding of IP network technology and routing protocols (OSPF, BGP)
Good analytical and problem-solving skills to assist in assessing market needs and identifying service opportunities.
Basic project management skills to support service development
General knowledge with mobile network technologies is a definite advantage
Good ability to adapt to new technology in fast speed
Good communication and team spirit
Progressive learning attitude to cope with an ongoing changing environment and keeping abreast with technology trends
Assistant Service Engineer, Airport O&M (Ref No: 555)
Job Description:
To carry out preventive and corrective maintenance for Airport Systems in the core areas of aviation communication, navigation, surveillance, IT & security.
To ensure all the maintenance works are carried out in accordance to the defined procedures
To coordinate the maintenance related matters with customer's representatives
To provide efficient response to the enquires from both internal and external customers regarding system status
To perform timely update of system maintenance processes
To carry out ad hoc installation works
Requirements:
Degree holder in Electronics / Communications / IT or related engineering disciplines
Fluency in both spoken/written English & Chinese
Mandatory to work on shift basis
Able to work at height
Holder of light vehicle driving license; Holder of heavy vehicle driving license is a definite advantage
1 to 2 years of experience in providing helpdesk services is a definite advantage
Good customer service concept and communication skill
To provide non-office hour support and emergency call-out when necessary
客戶服務主任，零售及中小企銷售發展 (Ref. 10)
工作範圍：
於銷售店內為客戶提供服務及推廣公司產品
收集客戶意見及把客戶諮詢轉為推廣機會
提出建議以改進銷售店運作及業務
支援店內行政工作
職位要求：
中學程度或以上
能操及書寫流利中英文
有客戶服務經驗為佳
良好人際關係及溝通技巧
具基本電腦知識
具電子及資訊產品潮流觸覺
客戶服務主任，聯繫中心運作及管理 (Ref. 282)
工作範圍：
於以專業態度接聽客戶來電及解問查詢，提供高效率的服務
準確瞭解客戶需求並給予適當的解答及指引
運用系統快速查詢相關訊息及資料，為客戶提供所需的產品及服務
以專業及適當態度處理客戶投訴
透過熱線電話推銷公司的產品及服務
職位要求：
中學畢業， 大專或以上學歷為佳
能操流利廣東話及普通話
能以英語與客戶對答優先考慮
勤懇， 有禮， 良好溝通及表達能力
懂電腦文書處理及中文輸入法
具備良好中文書寫能力
輪班工作
具備熱線服務工作經驗 (尤以電訊業)者優先考慮
對智能客服範疇有認知或熟識者優先考慮
客戶服務主任，客戶服務供應 (光纖安裝及保養) (Ref. 401)
工作範圍：
為客戶提供光纖到戶服務包括安裝，維修及保養工作
為客戶提供高速寬頻，固網電話及專線之安裝及維修服務
職位要求：
中學程度或以上
能操流利廣東話，略懂英語及普通話更佳
具２年或以上為客戶提供光纖及寬頻接駁，安裝及維修服務經驗
良好電腦安裝及維修經驗，熟識路由器設定及電腦軟件
具基本工業安全知識
良好客戶服務態度
持輕型私家車或重型電單車駕駛執照
**Applications will be treated in strict confidence and information will be used for recruitment purpose only.
We currently have openings for the following positions:
Administrative Assistant
We are seeking a proactive and detail-oriented Administrative Assistant to support our daily operations and ensure smooth coordination with government authorities. This role is ideal for someone who thrives in a fast-paced environment and has a strong sense of responsibility and organization.
Key Responsibilities:
Assist in handling applications, submissions, and procedures with various government departments
Monitor and support compliance with environmental regulations, including the preparation of reports and related documentation
Liaise with government offices and deliver documents as required
Prepare meeting minutes, internal reports, and manage daily administrative documentation
Support HR and administrative functions, including insurance renewals, contract management, and office procurement
Perform ad hoc tasks assigned by management
Requirements:
Diploma or above in Business Administration, Environmental Science, or a related discipline preferred
Strong written and verbal communication skills in both Chinese and English
Holder of a valid Macau light vehicle driving license
3–5 years of administrative experience ; prior experience handling Macau government procedures is a strong advantage
Familiarity with Macau environmental or administrative regulations is preferred
Proficient in Microsoft Office (Word, Excel, PowerPoint)
Strong analytical thinking and report-writing skills
Detail-oriented, responsible, and able to work independently with good interpersonal skills
具備使用 AutoCAD、SQL Server、MS Power BI 及 MS Project 的經驗者優先
熟悉 Power BI、Python 及其他數據分析工具者為優勢
語言能力
具備良好的廣東話、普通話及英語口語能力
具備良好的中英文書寫能力
其他要求
具備高度保密意識、誠信及良好職業操守
具備良好的溝通能力、分析能力及組織能力
具備領導才能者優先考慮
具相關工作經驗者將獲優先考慮
IT Infrastructure Engineer
202623-IFMENG
Roles and Responsibilities
Implement and enforce cybersecurity compliance standards in line with legal, regulatory and internal security requirements
Oversee full lifecycle project management for IT infrastructure, cybersecurity and digital transformation initiatives, including scope definition, timeline planning, resource allocation, risk assessment and milestone tracking
Maintain high performance, availability and reliability of IT infrastructure (hardware, software, networks, databases, and operating systems) to support business continuity
Collaborate with business and IT teams to propose aligned solutions that advance business and corporate objectives
Administer infrastructure resources including servers, networks, databases and operating systems
Monitor, analyze and report on system and service performance and availability to meet defined service-level agreements (SLAs)
Design, implement and manage automation frameworks to streamline daily IT maintenance and operations
Liaise with external vendors and stakeholders for technical support, service delivery and project implementation
Research emerging technologies (cloud, AI, containerization, CI/CD, automation tools) to support digital transformation
Partner with development teams to facilitate seamless application deployment and integration with existing infrastructure
Requirements
Qualification
Bachelor’s degree or above in Information Technology, Computer Science or related disciplines
Experience in a variety of systems and infrastructure technology platforms is preferred
Candidates with relevant professional certifications will be highly preferred, including but not limited to:
Data management (e.g. ACP: Data Analyst, CDMP, CBIP)
AI/LLM (e.g. ACP: LLM)
Minimum of 2 years of relevant IT professional experience
Computer Literacy
Proficient in IT infrastructure, network and system management in Windows and Linux environments
Knowledge of application development
Hands-on experience with scripting languages (e.g. Python, PowerShell, Bash)
Strong understanding of relational databases and NoSQL/Big Data technologies in Windows and Linux environments
Experience with private cloud platforms, data platforms, and/or AI application deployment is highly desirable
Language Skills
Good command of both written and spoken English and Chinese (Mandarin and Cantonese)
Others
Self-motivated team player with a proactive approach to continuous learning and problem-solving
Strong communication, interpersonal and presentation skills
Outstanding ability to collaborate cross-functionally on IT transformation initiatives
Strong analytical and technical aptitude, with the ability to perform under pressure
Proven ability to manage external contractors for solution delivery while effectively organizing internal resources
Customer Service Administration Assistant
202621-CCCAA
Roles and Responsibilities
To provide customers with high-quality counter, online, call centre, and payment collection services, including the handling of service requests, applications, payments, enquiries, and complaints
Requirements
Qualification
High School graduate or above
Experience in customer service / call centre is preferred
Computer Literacy
Proficient in MS Office Suite and Chinese Word Processing
Language Skills
Proficient in spoken and written Chinese and English
Good command of Mandarin
Others
Good communication and interpersonal skills
Enthusiastic, responsible, patient, and demonstrates strong team spirit
Able to adapt to changes, take on new challenges and work independently
Willing to work on-shift if necessary
Electrical Engineer
202620-TSMENG
Roles and Responsibilities
To coordinate and participate in the evaluation of application regarding engineering work of customer installation, maintenance and projects
To provide technical services and assist in the management of metering related systems
To coordinate with contractors / service providers for the implementation, installation, testing and commissioning of customer related installation
To support the development of new energy such as Electric Vehicles (EV) and Photovoltaics (PV) to cope with the company's business development
To assist in the management of registered electrical contractors and govern their performances in accordance with the company's technical standard
Requirements
Qualification
Bachelor's degree or above in Electrical Engineering, Computer Science or related disciplines
Holder of Professional Certifications such as Macau Registered Engineer will be an advantage
Possesses working experience in related area is preferred
Computer Literacy
Proficient in Office 365 and Chinese Word Processing are mandatory
Knowledge of application related to power systems is preferred
Satisfactory level of literacy on Information Technology
Language Skills
Proficient in spoken and written Chinese and English
Good command of Mandarin
Others
Possess driving license of light vehicle and Occupational Safety Card
Sound analytical, problem-solving and report writing skills
Outstanding interpersonal, communication and presentation skills
Being initiative, self-motivated, enthusiastic and with high team dynamics
Adequate knowledge in the regulations related to relevant engineering work
高級技術員
202619-TSMELE
職務簡介
負責對用戶電力裝置進行檢查，核實供電線路、計量裝置、用電設備等是否符合安全要求及現行規範
負責對客戶用電申請相關的工程進行檢查、測試及驗收等工作
核查及處理供電及電力配置的相關資料
協助工程師進行電力培訓相關工作
協助工程師進行電力裝置緊急事故處理
入職條件
中學畢業或同等學歷，曾接受電力範疇培訓
具備大型工程項目協調或監理經驗者優先
電腦使用能力
能夠使用電腦處理一般文書
能使用AutoCAD繪製電力相關簡單報告圖、修改客戶電力裝置圖則或參與設計審查
語言能力
良好的中文溝通和書寫能力
能夠以基礎英語溝通和書寫者優先
其他要求
須持有輕型車輛駕駛執照及職安咭
了解客戶電力裝置設計及施工要點，能準確理解相關技術圖則內容
能夠處理獨立工作及承受壓力
須在戶外及辦公室環境工作
Power Systems Engineer
202617-NSPENG
Roles and Responsibilities
To provide technical support in defining design requirements for primary equipment of HV substation and photovoltaic system
To provide technical support in analyzing the failure rate of primary equipment in HV substation and photovoltaic system
To provide technical support for the analysis and review of design proposal for primary equipment and photovoltaic systems including diagrams, settings, etc.
To provide technical support for conducting training related to primary equipment in HV substation and photovoltaic system
To analyze failure data of the primary equipment in HV substation and photovoltaic system and review relevant maintenance criteria
To provide technical support and collect necessary data for incident investigation involving primary equipment in HV substation and photovoltaic system when required
Requirements
Qualification
Bachelor’s degree or above in Electrical Engineering or related disciplines, preferable in Power Engineering
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficient in Office 365 and Chinese Word Processing
Experience with photovoltaic system simulation software and programming (VBA and python) is preferred
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Proactive, willing to learn and eager to grow
Strong report-writing and presentation skills
Good interpersonal and communication skills
Adequate knowledge in regulations related to relevant engineering work
Possesses a valid Macau light vehicle driving license and Occupational Safety Card
Relevant working or research experience in Power Engineering (especially power system analysis or primary equipment maintenance) is preferred
Communication Network Engineer
202612-SDEENG
Roles and Responsibilities
To coordinate and manage resources for the restoration of communication network during faults or adverse situations, as well as the execution of data communication network operations
To support the planning, development, implementation and maintenance of communication systems and infrastructure of the power data communication network
To coordinate routine operations, inspections, testing, installation and maintenance activities in the related technical aspects
To manage and solve technical issues by deploying the required resources based on established procedures and instructions
To facilitate daily operations by providing support on work coordination, coaching and training
To carry-out preventative and corrective operations to ensure the fulfillment of all work-related requirements and schedules
Requirements
Qualification
Bachelor’s degree in Computer Engineering, Electrical Engineering, Power Engineering or related disciplines
Holder of Professional Certifications such as Macau Registered Engineer or Certified First Aider will be an advantage
Computer Literacy
Proficiency in Office 365 and Chinese Word Processing
Knowledge of networking technology such as IP Transmission, SDH or OTN is preferred
Knowledge of power automation and cyber security is an advantage
Language Skills
Proficient in spoken and written Chinese and English
Good command of Mandarin
Others
Relevant working experience in power data communication will be an advantage
Project management experience is preferred
Enthusiastic, responsible, self-motivated and with high team dynamics
Strong communication, interpersonal and presentation skills
Good analytical, problem-solving and report writing abilities
Possesses light vehicle driving license and Occupation Safety Card
Senior Engineer
202605-GSUSEN
Roles and Responsibilities
Oversee core functions including Safety, Health, Environment & Quality (SHEQ), training, facility management, and Environment, Social and Governance (ESG) initiatives for the power generation area
Ensure operational compliance with international standards and Integrated Management System (IMS) through process establishment, implementation and continuous improvement
Execute internal communication strategies and employee engagement initiatives
Manage site logistics, general services, security and access control at Coloane Power Station
Coordinate relevant training programs
Manage budget and performance of the respective disciplines, to ensure optimal resource utilization and excellence in SHEQ and ESG outcomes
Requirements
Qualification
Bachelor's degree in environmental science, Engineering, Occupational Health and Safety, Sustainability, or related field. A postgraduate or advanced degree is highly preferred
Minimum 10 years of progressive experience in SHEQ, employees training and development, logistics support and ESG within the energy or public utility industry
Proven experience in electricity generation and internal communication initiatives is highly desirable
Computer Literacy
Proficient in MS Office applications and Chinese word processing
Language Skills
Good command of spoken and written Chinese and English
Mandarin proficiency is an advantage
Specific Skills and Core Competencies
Solid understanding of ISO standards (ISO9001, ISO14001, ISO45000, ISO14064-1) and ESG frameworks
Excellent communication and interpersonal skills, complemented by strong analytical thinking and a strategic mindset, demonstrates sound judgment and decision-making ability
Proven ability to work collaboratively across teams and diverse stakeholders
Electrical Engineer
202604-PCMENG
Roles and Responsibilities
Planning, managing and overseeing the construction and maintenance of primary substations
Conducting inspections and troubleshooting electrical systems to identify and resolve any potential issues or malfunctions
Conducting maintenance, commissioning test and switching operation to HV and MV equipment
Providing technical guidance and support to technicians and substation personnel
Collecting and analyzing maintenance data, preparing detailed reports, including maintenance logs, performance evaluations, and project summaries
Support in review and evaluation of technical specifications of primary substations
Provide on duty service during non-office hour
Requirements
Qualification
Bachelor's degree or above in Electrical Engineering or related disciplines
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficiency in MS Office 365, AutoCAD and Chinese Word Processing
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
Possesses experience in primary substation construction and maintenance is preferred
System Dispatch Engineer - with Shift Allowance
202603-SDCENG
Roles and Responsibilities
To be a member of the on-shift team or back-office team to operate CEM power network from importation, generation, transmission and distribution in terms of safety, security, reliability and cost effectiveness
To resolve all incidents or contingency issues that is related to CEM power network by using available resources, necessary tools and measures
To rectify power importation, generation, transmission and distribution issues to meet customer demand with best economic consideration
To prepare and publish daily network operational reports and generation forecast plan to stakeholders in a timely manner
To take proper measures to minimize power disturbance and to resume power network system back to stable as fast as possible and duly keep relevant stakeholders informed
To schedule, approve and execute all planned, urgent outages or operations in generation and power network under normal or disturbed situations and duly keep relevant stakeholders informed
To execute any necessary and proper power network operations according to network analysis and ensure these operations are performed in accordance with established safety rules and procedures
To have direct communication with customer for handling outage, enquiries and complaints
Requirements
Qualification
Bachelor's degree or above in Electrical or Electromechanical Engineering, preferably in Power Engineering major
Holder of Macau Registered Engineer Certificate is an advantage
Computer Literacy
Proficient in MS Office 365 and Chinese Word Processing
Knowledge in power system simulation software, EMS/SCADA and/or computing programming is preferred
Language Skills
Proficient in Chinese and English writing
Proficient in spoken Cantonese, English and Mandarin
Others
Work experience in power system or related area, particularly in Dispatch or Transmission and Distribution area would be an advantage
Being independent, responsible, self-motivated, attentive to details, multi-tasking, hardworking and with high team dynamics
Good interpersonal, communication, presentation and report writing skills
Able to work under pressure and solve problems in a calm and decisive manner
Possesses valid Macau driving license of light vehicle and Occupational Safety Card
Possesses project management experience is preferred
Electrical Network Engineer
202602-CSCENG
Roles and Responsibilities
To support in the planning, design, build and maintenance of CEM’s Distribution Power Network to comply with statutory and CEM requirements
To be responsible in providing electrical design, maintenance and project management services from the conceptual stage through to commissioning
To plan CEM’s network development including refurbishment, renewal, diversion, upgrading and reinforcement to provide adequate and reliable supply to meet customers’ demand in a safe and cost-effective manner
To analyse and provide technical evaluation for electrical projects of new buildings and building under renovation with impact on collective and/or supply installations
Requirements
Qualification
Bachelor's degree or above in Electrical Engineering, Power Engineering or related disciplines
Holder of Professional Certifications such as Macau Certified Engineer will be an advantage
Possess relevant working experience is preferred
Computer Literacy
Proficiency in MS Office Suite and Chinese Word Processing are mandatory
Language Skills
Proficient in spoken and written Chinese and English
Good command in Mandarin is preferred
Others
Experience in project management/resources planning is preferred
Good analytical, problem-solving and report writing skills
Good communication, interpersonal and presentation skills
Being initiative, self-motivated, enthusiastic and with high team dynamics
Interested parties should send their curriculum vitae, academic transcripts and copies of professional related certificates, quoting the respective reference number, to:
Implementation of maintenance activities and ensuring the application of good maintenance standards, regulations and practices, as well as, the inspection and control of the Maintenance Service Contractors, logistic analysis and development of studies.
Requirements:
Bachelor Degree in Civil Engineering;
Familiar with Computer Aided Design (CAD) software for specific engineering field, and testing & measuring techniques is preferred;
Familiar with civil works such as piping work, pavement maintenance, building and installation maintenance and water proofing maintenance etc. is preferred;
Good command of English and Chinese and another language, such as Portuguese is preferred;
Good capability on supervisory skills and analytical skills;
Quality and Environmental Awareness;
At least 1 year but preferably with 2-3 years of engineering and maintenance experience as field engineer or in the aviation industry or equivalent scale industry.
The remuneration package will be highly competitive. Interested applicants should send a cover letter with their detailed resume and contact phone numbers to CAM-Macau International Airport Company Limited no later than 11 May 2026, for the attention of Personnel Division, CAM Office Building, 3 andar, Av. Wai Long, Taipa, Macau, or email to recruitment@macau-airport.com. All information collected is for application purpose and will be destroyed after this application process.
Electrical Engineer (Ref. 224/2026)
Job Responsibilities and Descriptions:
Implementation of maintenance activities and ensuring the application of good maintenance standards, regulations and practices, as well as, the inspection and control of the Maintenance Service Contractors, logistic analysis and development of studies.
Requirements:
Bachelor Degree in Electrical Engineering;
Familiar with Computer Aided Design (CAD) software for specific engineering field, and testing & measuring techniques is preferred.
Familiar with electrical practices and installations such as and regulations, HV installation, power plant and generator set, power distribution and network etc.;
Good command of English and Chinese and another language, such as Portuguese is preferred;
Good capability on supervisory skills and analytical skills;
Quality and Environmental Awareness;
At least 1 year but preferably with 2-3 years of engineering and maintenance experience as field engineer or in the aviation industry or equivalent scale industry.
The remuneration package will be highly competitive. Interested applicants should send a cover letter with their detailed resume and contact phone numbers to CAM-Macau International Airport Company Limited no later than 6 May 2026, for the attention of Personnel Division, CAM Office Building, 3 andar, Av. Wai Long, Taipa, Macau, or email to recruitment@macau-airport.com. All information collected is for application purpose and will be destroyed after this application process.
