澳門保險股份有限公司 / 澳門退休基金管理股份有限公司 Macau Insurance Company Limited / Macau Pension Fund Management Company Limited
公司簡介:
Macau Insurance Company Limited and Macau Pension Fund Management Company Limited, subsidiaries of Dah Sing Financial Group, were established in Macau in 1984 and 2017 respectively. We are one of the largest insurance companies in Macau.
The successful candidate will be offered a highly competitive remuneration package that includes double pay, performance bonus, leave and various fringe benefits. Please send your résumé including present and expected salary to:
Human Resources Department Macau Insurance Company Avenida da Praia Grande No. 594, Edificio BCM, 7/F, Macau
香港上海滙豐銀行 The Hongkong and Shanghai Banking Corporation Limited
Established in 1972, HSBC Macau Branch offers a comprehensive range of banking services to its customers. Its retail banking and wealth management business focuses on the HSBC Premier service, which is HSBC's global wealth management proposition, offering unique banking and wealth management services to local citizens and customers with international background or needs. Its commercial banking includes import / export financing, commercial loans, payment and cash management, trade and supply chain, and SME banking services.
職位空缺 JOB OPENINGS:
1. RM Support Associate
Job Roles & Responsibilities
Provide support for relationship managers to ensure client planning, relationship returns, risk assets, management information etc. for designated relationships are optimized and effective.
Ensure credit applications are timely raised for submission.
Continuous monitoring of security document completion and follow up with customer within the “90 day principle”.
Work with various business partners to ensure appropriate products are offered to customers.
Achieve customer satisfaction (minimizing customer complaints) by ensuring service level agreement is achieved.
Assist relationship managers to achieve time-to-cash targets on new money facilities and renewal of securities before expiry.
Ensure daily physical documents received from customers and branches are timely delivered to DBS or other stakeholders for processing..
Timely raise credit applications/financial spreading/security documentations to customers and proactively monitor outstanding items’ status.
Ensure no breach of functional instruction manual/credit procedural manual/business instruction manual on daily operational and credit related processes.
Job Requirements
Bachelor degree in a relevant area
Strong interpersonal skills and commercial acumen as well as good relationship building skills
Results driven with sound knowledge of Commercial Banking products
Customer focused and have strong interpersonal and problem solving skills
Good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
Good understanding on credit assessment and operations, approval process and security documentations is preferred, but not essential
Fluent in spoken and written English with knowledge in Putonghua is an advantage
Proficient in using Lotus Notes, Microsoft Word, Excel and PowerPoint
Establish new client relationships and strengthen existing ones
Communicate new products and propositions to clients
Identify potential trade financing opportunities in the market and escalate these where appropriate to cater for client demand
Manage key relationships with internal and external stakeholders, developing and maintaining strong working relationships
Work with Client Implementation Services in a timely fashion to ensure an efficient transition process for complex clients
Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making
Provide technical leadership and support technical excellence by searching out external best practice, monitoring technical and professional developments, sharing knowledge and encouraging others to do the same in the best interests of HSBC and its customers
Develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice
Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise
Job Requirements:
Bachelor Degree in Finance, International Trade, Business or related discipline
Extensive knowledge of global trade and receivables finance, services, products and techniques
Good understanding of the market trends, competitive environment and regulatory environment
Detailed knowledge if Credit and Risk including techniques to mitigate risk
Proven ability in identifying and meeting customer needs through matching a broad range of products and services
Ability to interact with business customers at all levels
Good interpersonal skills and ability to interact and build relationships with internal and external stakeholders
Excellent communication skills, including written, verbal, and the ability to deliver compelling presentations in English, Cantonese and Mandarin
Act as independent party in order to properly contribute in the risk identification and mitigation.
Identify any possible compliance deficiencies related to WPB operations and proactively recommend corrective actions.
Manage WPB operational risk in accordance with HSBC and regulatory requirements and policies.
Streamline process to achieve efficiency gain through automation, standardization, and channel migration.
Assist Head of WPB in overseeing day-to-day WPB operations to identify opportunities to improve operation and process efficiency at WPB level.
Assist Head of WPB in, building Financial Crime risk adverse culture and identifying operational risk control
Monitor the implementation BCM (Business Continuity Management) measures and conduct annual review as per guideline to ensure critical processes must be resumed to prevent business disruption.
Assist Head of WPB in overseeing the TPEM activities and regulator/group internal reporting
Take up the BIRO (Business Information Risk Officer) & CITRO (Cyber, Information and Technology Risk Officer) roles in WPB level
Ensure correct implementation of the Bank’s service strategy to enhance customer experience and provide a high service standard.
Report and escalate significant risk issues / potential loss to senior management and relevant stakeholders in accordance with the guidelines.
Collect feedback & identify issues from frontline to increase work efficiency, improve work environment to ensure staff wellbeing.
Job Requirements:
University graduate (with major in business perferable)
Sound knowledge on retail banking business in particular operations and risk control areas areas
Able to lead and with relevant working experience at executive level
Good planning, analytical, project management and interpersonal skills
Able to work under stress and strains and be change oriented
Good interpersonal skills and able to work collaboratively across functional and business lines
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
HSBC Life (International) Limited – Macau Branch
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.
We are currently seeking an experienced professional to join our team in the role of Insurance Specialist - HSBC Life
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality
Qualifications and Requirements:
University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality
Qualifications and Requirements:
University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.
Provide specialist advice to customers on appropriate insurance solutions and support end to end insurance sales journey in order to ensure the insurance/ protection needs of customers are well fulfilled
Identify and capture business opportunity from affinity/ customer referrals by supporting promotion booth / making outbound call.
Provide referral leads to Macau Branch staffs from identifying customer’s other wealth needs, or onboarding the non-bank customer
Manage customer’s insurance portfolio to ensure the highest rate of customer satisfaction and persistency
Observe feedback from customers/ working partners and provide insight for streamlining process and coming up with new ideas on product solutions
Developing business plans and formulating business strategies with sales leaders and implement the sales tactics assigned
Collaborate with Branch Managers to effectively mobilize resources to delivery insurance solution for fulfilling the needs of customers
Promoting and enhancing the brand and image of HSBC Life and the Bank
Ensure that the service delivered by various branches are being benchmarked and are of top quality
Qualifications and Requirements:
University Degree Holder
Passed Insurance Intermediaries Qualifying Examination Paper 1 and 3
Minimum 3 years of working experience in Business development, client servicing or distribution support within banking or life insurance settings
Solid knowledge in Life Insurance Products
Strong coaching skills and strong business acumen
Solid knowledge in driving and implementing business strategy
Strong proficiency in Microsoft Office
Excellent Communications and Interpersonal Skills
Fluent in English, Cantonese and Mandarin
To be considered for this role, the relevant rights to work in Macau is required.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Fidelidade – Companhia de Seguros, S.A. (hereinafter referred to as “Fidelidade”) is one of the oldest insurance companies in Europe. Fidelidade arises from the merger between two insurance companies, Fidelidade-Mundial and Império-Bonança whose origins date back to the year 1808.
In the Macau SAR, Fidelidade is duly authorized to perform insurance activities through two branches for life (including private pension funds) and non-life insurance businesses since 1999. Fidelidade has been servicing Macau with a diversified range of solutions for the protection of individual customers and companies.
Assist superior to monitor the day-to-day operations of the Treasury Department including management of cash, premium collection, and other payment functions
Assist superior to manage and monitor investment portfolio including Bonds/Equities, fixed deposits and cash, liaise with Group/external Asset Management Company
Support and monitor cash and liquidity, provide cash position, forecast and analysis on a regular basis
Develop and maintain good relationships with banks
Identify, develop, and implement policy/guidelines for treasury processes to drive efficiency.
Accounts receivable: Receive, settle and record policy payments
Issuance of policy invoices and statements
職位要求 Requirements
大學畢業或以上,主修會計、財務或相關範疇
3年或以上相關工作經驗,保險或銀行業經驗優先
卓越的分析和解決問題的能力
熟悉 MS office, Access, Excel, Word 及PowerPoint
良好的職業道德及職業操守, 追求卓越
卓越的人際交往能力, 良好中英書寫及溝通能力, 懂普通話優先
University graduate or above in accounting, finance or related disciplines
At least 3 years’ working experiences preferably from an insurance or banking industry
Excellent analytical and problem-solving skills
Comprehensive working knowledge and proficiency in MS office, Access, Excel, Word & PowerPoint
A superior work ethic and dedication to the highest work quality and job excellence.
Excellent interpersonal skills. Good command of verbal and written English and Cantonese. Mandarin an added advantage
Pension Fund Department 退休金部 - Officer/ Senior Officer 主任/高級主任
Ref. no.: FM.03.042024
職位內容 Responsibilities
協助處理退休金部的日常工作
協助撰寫及檢閱監管及商業報告
與客戶合作夥伴建立並保持良好的關係
支援銷售流程及提供客戶服務
為合作夥伴及銀行職員提供培訓
及時回應客戶合作夥伴查詢
與內部保持緊密合作,確保提供優秀的服務
Support the daily operations of the Pension Fund department
Assist and prepare regulatory and business reports
Build and develop relationship with clients, intermediaries and partners
Support whole sales process and client service
Training support strategic partners and bank staff
Respond to client enquiries in a timely manner
Liaise and work closely with back office to ensure excellence in service delivery
職位要求 Requirements
大學畢業或以上,主修財務、金融或相關範疇
具投資、保險工作經驗優先
良好中英文書寫及溝通能力
具有效率之溝通及人際交往能力
勤奮、積極、主動並能在壓力下完成工作
熟悉辦公室電腦軟件操作,尤其PowerPoint 及Excel
University graduate or above in finance or related disciplines
Experience in investment, insurance field preferred
Good command of spoken and written English and Chinese
Effective communication and interpersonal skills
Self-motivated, proactive, and able to work under pressure.
Good knowledge of PC applications, especially PowerPoint and Excel
Human Resources & General Affairs Department 人力資源及總務部 - Assistant Officer/Officer 助理主任/主任
Ref. no.: FM.01.012024
職位內容 Responsibilities
負責處理部門的日常工作
根據公司政策和指引協助實施人力資源流程
建立和維護員工檔案系統
協助起草各類員工通告
負責定期報告供管理階層審查
參與招聘的整個流程,包括求職者的篩選、面試和入職
負責主管委派的其他工作/項目
Provide administrative support to the department
Assist with the implementation of HR processes in accordance with Company policies and guidelines
Create and maintain employee filing systems
Assist with drafting staff communication materials
Prepare regular reports for management’s review
Participate in the full cycle of recruitment process including screening, shortlisting, interviewing and onboarding of job applicants
Assist on any other duties/projects assigned by supervisors
職位要求 Requirements
大學畢業或以上,主修人力資源管理或相關範疇
具一年以上人力資源或行政工作相關經驗
良好中英文書寫及溝通能力(包括普通話). 懂葡語更佳
熟練MS Office應用程序,如Word、Excel、PowerPoint和中文輸入法
具責任感及良好人際交往技巧
積極主動、能獨立工作
University graduate or above in Human Resources or any related disciplines
1 year or above working experience in Human Resources function
Proficient in both written and spoken English and Chinese (Putonghua included). Knowledge of Portuguese is an added advantage
Strong PC skill in MS office applications such as Word, Excel, PowerPoint and Chinese processing;
Strong sense of responsibility and excellent interpersonal skills
Proactive, self-motivated and able to work independently
Manage the investment strategies and portfolios, including pension fund business, with support from external Asset Management Companies
Manage short-term investment balances and overall liquidity
Perform regular administration duties of all investment files
Organize regular investment reports and reviews, including quantitative and qualitative portfolio studies
Supervise treasury department on day-to-day operations including managing cash, premium collections and other payment functions
職位要求 Requirements
主修金融或相關專業資格之機構認可範疇. 持有CFA資格優先
5-8年上投資相關經驗
具良好的英文、中文(廣東話及普通話)語言能力
具有效率之溝通及人際交往能力
具有前瞻性思維,精通決策
勤奮、積極、主動並能在壓力下完成工作
熟悉辦公室電腦軟件操作,尤其PowerPoint 及Excel
A degree in finance or a relevant field from an accredited institution. CFA preferred.
Minimum 5 to 8 years of related experience
Good command of verbal and written English and Chinese (Cantonese and Mandarin)
Effective communication and interpersonal skills
Strategic thinker and proficient in decision-making
Self-motivated, proactive and independent and able to work under pressure.
Good knowledge of PC applications, especially PowerPoint and Excel
Information Technology Department – Officer / Sr Officer (Database Programmer)
資訊科技部 - 主任 / 高級主任
Ref. no.: FM.01.072023/ FM.02.012024
職位內容 Responsibilities
Develop key insurance products
Design and develop overall architecture of the DB according to the business needs
Collaborate with other developers and have strong desire to bring new ideas
Prepare functional and technical specifications
職位要求 Requirements
University graduate in the field of Information Technology or equivalent
Insurance knowledge (Life and non-life) is an advantage
Experience as a MS SQL Server developer or other mainstream DB providers
Able to build advanced SQL queries
Able to work with SSIS
Able to quickly grasp new concepts and apply them in different contexts
Skill in writing technical documents and specifications
Initiative, self-motivated, responsible and hardworking
Able to work under pressure and independently
Good command of written / spoken English
申請職位 Application
Interested parties please send a full resume with a recent photo to HR@fidelidade.com.mo OR submit it in our Office Address at Av. Praia Grande 567, BNU Building 14/F, Macau (China), Monday to Friday (09:00 – 17:30).
GUM, previously known as Gain Miles, has re-startup our brands as a prestigious boutique consulting firm in the Health and Wealth Industry in 2022. GUM, as a MPF expert, pioneered in providing MPF solutions and financial consulting services for over 42 years of market experience and is dedicated to giving you more inspiration, wealth and happiness.
Fast-Learning
GUM is devoted to creating a fast-learning environment for our staff in which we encourage learning through practice by innovating methods to resolve our clients’ MPF inquiries. We embrace a dynamic and open work environment with a simple organizational structure and proper delegation that facilitates constructive feedbacks and guidance.
Team work
We truly believe that a mutually supportive and high tolerance for failures atmosphere is conducive to employee autonomy and team performance, where new ideas will be tested by trial and error and staff will be equipped with the necessary skills for uncertainty.
People are our greatest assets, our adamant belief is to immerse people-oriented elements into our culture by proactively encouraging the exchange of knowledge and ideas, inheriting experience from our veteran experts and promoting self-initiated learning.
We understand career progression is vital to our people, GUM provides ample opportunities and sufficient career mobility to shape job capabilities and cultivate work-specific skills. We are looking for motivated and resilient people to join our GUM Family. Embark on our journey to fulfil your career aspiration and gain full support to unleash your potential for excellence!