【永利酒店服務事業發展專項計劃】
永利再度與勞工事務局合作推出酒店服務事業發展專項計劃，讓一眾有志投身酒店業但缺乏工作經驗的本澳居民接受完善且專業的職業技能及知識培訓，實現專業發展路向，成就理想前程。專項計劃尚餘少量名額，把握機會立即申請！
是次計劃只招待本澳居民，www.dsal.gov.mo 或掃描二維碼報名，亦可於辦公時間星期一至五上午9 時至下午6時致電招聘熱線 8986 6222 / 8889 1188 了解詳情。
如欲了解職位詳情，請登入 wynncareersmacau.com 或電郵至 recruit@wynnmacau.com
我們誠邀有興趣加入設施部的本澳居民申請以下職位。立刻加入永利渡假村的精英團隊，實現專業發展路向，成就理想前程！
請於辦公時間星期一至五上午9時至下午6時致電招聘中心預約面試，亦可將個人簡歷發送到招聘郵箱：
永利皇宮招聘中心
永利澳門招聘中心
如欲了解更多職位詳情，wynncareersmacau.com
Wynn is hiring positions under Facilities. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!
To make appointment, please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:
Wynn Palace Recruitment Center
Wynn Macau Recruitment Center
To learn more about Facilities at Wynn, please visit: wynncareersmacau.com
助理物流項目工程師 (機電) Assistant Project Engineer (MEP) (ID:3253BR)
主要職責：參加所有實地考察及調試。 協助準備MEP瑕疵摘要，跟進瑕疵並與維護團隊進行協調。審核工作許可証和功能測試方法並轉發給項目及物流副總監進行批准。協助維護和協調MEP有關的建築，搬遷和翻新活動。
職位介紹：
檢查，驗證和記錄項目進度，MEP施工質量，並協調測試調試直至最終完成且移交給維護團隊。
協調和管理承包商的安裝及調試以確保正確安裝MEP設備和服務並滿足要求。
監督MEP承包商及時並符合質量及職安健標準完成安裝工作。
跟進並確保於指定時間內糾正所有MEP瑕疵。
職位要求：
工作經驗：最少三年的建築項目或酒店工作經驗
技能/證書：具建築學的基本知識和技能
教育程度：建築學、電機或機電工程相關專業學士學位或以上程度
語言能力：良好中、英文讀寫能力
電腦應用：精通微軟辦公MS Office和MS Project (熟悉AutoCAD 優先)
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
廚房及洗衣房設備副主任Assistant Supervisor - Kitchen and Laundry (ID:3758BR)
主要職責：確保按計畫提供高品質的維護工作並按程序進行。協助主任/副總監管理團隊、監管和採購相關備件， 及分配工作給團隊成員。
職位介紹：
支援及監督廚房和洗衣房工程團隊成員，對設備進行維護和修理工作
安排及分配工作給技術人員，記錄工作狀態及預備報告以供經理/副總監作審核
定期進行檢查，確保技術人員嚴格按照既定的政策和程序執行工作以以符合職業安全標準
能夠從圖紙上理解系統和元件設計，並計劃預防性維護工程
職位要求：
工作經驗：具最少五年實際廚房和洗衣房維護工程的經驗，包括兩年任職高級技術員或主任的工作經驗
教育程度：中學畢業或以上程度
語言能力：能操流利廣東話和英語（懂普通話者優先）
電腦應用：熟識微軟辦公MS Office（懂BMS/CMMS 系統者優先）
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
活動策劃及創新副經理Assistant Manager - Campaign Planning & Innovation (ID:3712BR)
Job Purpose: Execution & Monitor on all resort promotions at Wynn Macau and Wynn Palace
Key Responsibilities:
Daily Operations
Floor audit and site check for all comms channel and inform relevant parties for updating
Daily reports –SMS plan, inventory control, stock clearance on stock items
Proposal on new souvenirs and work with Procurement for sourcing
Competitor check and competitor research report
Consolidate and make sure the Marketing Calendar is up to date
Pre-Promotions
Work closely with the Marketing Branding Team to make sure the promotions details are well delivered to the guests, give recommendation to enhance the overall experience.
Prepare all the AV, equipment, venue setup, prize, documents and game props
Work with Tables, Club, Security, Surveillance, operations team to identify the job allocation if necessary
Rehearsal / UAT if required
During the Promotion
MC, game assistant, documents control, crowd control and handle ad hoc issues if necessary
Post–Promotions
Dismantle on the venue setup
Inventory control, prize record, work with Income Control
Initiate reorder of items
Liaise with various teams to review a promotion SOP in order to improve customer experience
Competencies and Requirements:
Experience: Minimum of 5 years Casino Events & Promotions experience in a large hotel. At least 2 year of management experience required
Education: Bachelor degree or equivalent
Language: Good Cantonese and Mandarin; English an advantage
Computer Skills: Proficient in MS Office and typing skills (English and Chinese)
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
活動策劃及創新高級專員 Senior Executive - Campaign Planning & Innovation (ID:3713BR)
主要職責：
協助執行永利澳門和永利皇宮內的推廣活動
職位介紹：
協助執行永利澳門和永利皇宮娛樂場內的推廣活動
與相關部門、營運單位協調和商議，了解工作分配內容，使推廣活動順利進行
準備活動的場地佈置、設備、禮物、遊戲道具等，如有需要，安排活動綵排
需參與活動，如司儀、遊戲助理、人流管制和處理其他突發事情等
定期進行場地巡查，確保現場所有通訊正常運作，並通知相關部門
職位要求：
工作經驗：至少 3 年在大型酒店從事娛樂場場活動和宣傳活動的經驗
教育程度：具學士學位或同等學歷
語言能力：能操及書寫流利廣東話、普通話及英語
電腦應用：熟識MS Office
Job Purpose: Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace
Key Responsibilities:
Execute and monitor all gaming promotions at Wynn Macau and Wynn Palace
Coordinate and liaise with all concerned departments and operation teams for job allocation to ensure smooth operations
Prepare venue set up, equipment, prize, and game props of the events, arrange rehearsal if required
Be part of event, for example: MC, game assistant, crowd control and handle ad hoc issues etc.
Regular floor audit and site check for all comms channel and inform relevant parties for updating
Competencies and Requirements:
Experience: Minimum of 3 years Casino Events & Promotions experience in a large hotel
Education: Bachelor’s degree or equivalent
Language Ability: Good written and spoken English, Mandarin and Cantonese
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
市場業務代表 Mass Marketing Host (ID:1219BR)
主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。
職位介紹：
為度假村發掘具潛質的客戶，招攬新賓客並邀請入會
協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與
根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫
無需工作經驗，但須操流利的廣東話、普通話及懂基本英語
職位要求：
工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷
技能 / 證書：須熟悉賭枱遊戲的玩法及規例
語言能力：操流利的廣東話和普通話，懂英語者優先考慮
電腦應用：熟悉Ms Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
度假村訂房部接待員- Resort Reservations Agent (ID:3570BR)
主要職責：負責迅速接聽賓客的來電、提供轉線服務、作出推薦及訂房服務；同時須針對賓客所需，及時作出適當的回饋及有效妥善地處理訂房服務。
職位介紹：
以殷勤有禮的態度迅速接聽賓客的電話
清楚了解客房優惠方案及推廣計劃的細節，以及永利皇宮的所有產品、設施及服務
須熟悉市場情況、相關公司房價情況及分銷渠道(互聯網和全球分銷系統)
把握銷售機會，以提升客房優惠方案及推廣計劃的銷售率
輸入信用卡及禮卷資料到預訂系統
通過電話、傳真和電郵等辦理短暫逗留、娛樂場、度假及團體賓客的客房預定
熟悉客房價格升跌及部門的收益管理，包括價格限制、可供入住率、預測及預算
拓展從團體訂購至酒店營業部的銷售機會
當情況許可或有機會時，可協助銷售公司的餐廳及水療服務
須及時處理所有信件，並保持電子及手動存檔系統運作良好
保持PMS系統運作準確
須協助和履行訂房服務主任委派的工作
職位要求：
工作經驗：具客戶服務工作經驗者優先考慮
教育程度：中學畢業或以上程度
技能 / 證書：優質的電話銷售及服務技巧
語言能力：能操及書寫流利的英語、廣東話及普通話
電腦應用：熟識MS Office及Outlook電腦軟件操作，能操作Opera電腦軟件系統者優先考慮
Job Purpose: Answer incoming calls without delay. Convert hotel sales opportunities and upsell when possible. Address guests’ requests promptly and accurately and handle reservations efficiently.
Key Responsibilities:
Answer all incoming calls promptly and courteously
Know and understand details about room packages and promotions, and all Wynn Palace’s products, facilities and services
Be familiar with all market segments and corresponding rate plans across marketing and distribution channels (internet and global distribution system)
Identify sales opportunities and convert and upsell into sales of packages and promotions
Input credit card and voucher details into the reservations system
Handle all transient, gaming, wholesale and group reservations by phone, fax and email, etc.
Be familiar with pricing strategies and revenue management for the segments, including rate restrictions and availability, and forecasts and budgets
Channel sales opportunities from group bookings to the Hotel Sales Department
Cross-sell and process restaurant and spa reservations when opportunities arise
Handle correspondence promptly and maintain the electronic and manual filing systems
Maintain accuracy of Property Management System (PMS) database
Assist and perform duties assigned by the Supervisor – Room Reservations
Competencies and Requirements:
Experience: Previous customer service experience an advantage
Education: Secondary school diploma or above
Knowledge/Certificates: Telephone sales and service
Language Ability: Fluent spoken and written Cantonese, Mandarin and English
Computer Skills: Proficient in MS Office and Outlook; intermediate in Opera an advantage
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
食品安全副經理 Assistant Manager - Food Safety (ID:3163BR)
主要職責： 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。
職位介紹
對公司食品安全管理機制進行監控、校準和驗證，以確保所有食品和飲料均符合本地法規和食品安全標準
為更好地履行和加強食品安全管理規管機制建立相關的指南和程序
負責規劃和監控數據記錄的分析、審查和測試，以確保食品的安全和質量，當中包括：開展、記錄和維護當前的食品安全管理機制和常規微生物分析測試計劃的完整性
確保及時完成並執行因內部食品安全計畫和外部食品安全問題（即消費者回饋/法律監管機構）而採取的糾正措施
調查違規行為和回饋，制定並記錄糾正措施和預防措施
為領導供應商食品安全計畫的發展、實施與維持，與跨部門團隊進行密切合作
職位要求
工作經驗： 具至少3 - 4年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗
教育程度： 需持有食品科學或相關學科的學士學位
技能 / 證書： 具食品安全體系審核技能和HACCP優先考慮
語言能力：操流利的廣東話，普通話和英語
電腦應用：精通MS Office
工作地點：永利澳門
Job Purpose: Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.
Key Responsibilities
Oversee the food safety management system through monitoring, verification, and validation activities to ensure that all food and drinks compliance with the food safety policy and standards
Establish guidelines and procedures relating to the implementation and trainings of the food safety management system
Plans and oversees the analysis, inspection, design, and testing to assure the safety and quality of products, including: develop, document and maintain complete and current food safety management system and microbiological testing programs
Assure corrective actions resulting from internal food safety programs & external food safety concerns (i.e. consumer feedback/ legal regulators) are completed and executed in a timely manner
Investigate non-compliance and feedbacks and develop and document corrective actions and preventative measures
Work closely with cross-functional teams to lead the development, implementation, and sustainment of supplier food safety program.
Assist with supplier assessment and evaluation Food Safety
Competencies and Requirements
Experience: Minimum of 3 - 4 years’ experience at a similar level of hospitality industry or catering services
Knowledge/Certificates: Knowledge of auditing skills and HACCP an advantage
Education: Bachelor degree in Food Science or a related field
Language Ability: Fluent English and Chinese
Computer Skills: Proficient in MS Office
Work Location: Wynn Macau
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
收益監控審計員 Income Control Auditor (ID:1582BR)
主要職責：主要負責收集及審核公司所有與收入相關的事項，須確保收入記錄準確無誤；此外，亦須定期向上級匯報不一致之處、監控及分析娛樂場的相關文件，包括合併每更報表及每日總收入與貨幣交易的日常報告等工作。
職位介紹
主要負責娛樂場及賬房的收入進行日常審計工作
按部門及政府條例規管下為各項娛樂場收益進行審核及匯報
須製作日記賬、每日運作報告、調節表及審核文件(看實際收益是否與數據吻合)等
職位要求
工作經驗：具會計或金融業工作經驗者優先考慮
教育程度：須持會計學、經濟學學士或相關商科學歷優先考慮
技能 / 證書：熟悉審計工作
語言能力：操及寫流利英語、廣東話及普通話
電腦應用：熟識MS Office操作
Job Purpose: Responsible to compile and audit all income related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis, control documents, consolidate shift reports and prepare regular revenue report against the monetary transaction.
Key Responsibilities
Perform daily audit on Table games, Slots, Cage, VIP Services and Promotion.
Audit and report all Revenue in accordance with Departmental and Regulatory Standards.
Prepare journals, daily operating report, reconciliation and review documentation for compliance.
Competencies and Requirements
Experience: Experience in accounting, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field preferred
Knowledge/Certificates: Proficient in auditing knowledge and techniques
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)
主要職責：以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。
職位介紹：
對公司各種處理食品的設施進行食品安全規管、評估和調查
為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案
負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理
協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準
有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生
職位要求：
工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗
技能 / 證書：需持有HACCP證書認證，具食品安全培訓和實驗室操作經驗者優先考慮
教育程度：需持有食品科學或相關學科的學士學位
語言能力：操流利廣東話及英語
電腦應用：精通MS Office軟件操作及中英文打字技巧
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
Technician II - Audio Visual 視聽二級技術員 1239BR
Job Purpose
Repair, maintain and troubleshoot graphic and video displays and projection systems, audio systems, lighting and control systems under the supervision of the Senior Technician.
Key Responsibilities
Plan, setup, operate, maintain and support AV systems and equipment for regular use and special events
Conduct pre-conference tests to check and verify equipment and sound and vision quality
Maintain systems components to ensure smooth AV operations
Analyse and troubleshoot installations issues and problems
Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety
Competencies And Requirements
Experience: Minimum 2 years of AV experience
Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and conversational English
Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage
主要職責
在高級視聽技術員的監督下，須負責圖像及影像播放、投影系統、音響系統、照明及控制系統的修理及保養等工作。
職位介紹
須負責規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作
須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常
須負責維修系統組件，以確保視聽系統行動運作正常
分析和解決安裝問題
執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全
職位要求
工作經驗：具最少二年於視聽部工作的經驗
技能 / 證書：須能操作音響通信系統、影像播放系統、廣播系統、MATV、投影系統、CD、VCD和DVD格式
教育程度：中學畢業或同等學歷
語言能力：能操良好廣東話及英語會話
電腦應用：熟悉PC 及MS Office電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮
Senior Technician - Audio Visual 視聽技術高級技術員
Job Purpose
Operate and maintain Fire Services systems in accordance with preventative maintenance programs and as ad hoc needs arise
Key Responsibilities
Coordinate with and lead the technicians to plan, setup, operate, maintain and support AV systems and equipment for regular use and special events
Conduct pre-conference tests to check and verify equipment and sound and vision quality
Maintain systems components to ensure smooth AV operations
Analyse and troubleshoot installations issues and problems
Adhere to quality control mechanisms for the AV Department including setup, storage, audio and video, equipment use, and health and safety
Competencies And Requirements
Experience: Minimum 6 years of AV experience
Knowledge/Certificates: Operational knowledge of audio communications, video display systems, public announcement, MATV, video projection systems, CD, VCD and DVD formats
Education: Secondary school diploma or equivalent
Language Abilities: Good Cantonese and conversational English
Computer Skills: Proficient in PC use and MS Office. Knowledge of computer hardware configuration and software programming an advantage
主要職責
須負責包括但不限於圖形與視頻顯示器、音頻系統，照明和控制系統和投影系統的修理，保養和解決故障問題。
職位介紹
協調和帶領技術員規劃、設置、操作、維修和支援持視聽系統和設備，確保在日常使用及特別活動中能正常運作
須於會議前進行視聽設備的測試、檢查和驗證，以確保設備視聽質量運作正常
須負責維修系統組件，以確保視聽系統行動運作正常
分析和解決安裝問題
執行視聽部的質量控制機制，包括安裝程序，存儲，音頻和視頻設備的使用，以及健康和安全
職位要求
工作經驗：具最少六年視聽控制系統相關的工作經驗
技能 / 證書：具操作音頻通信、錄影顯示系統、廣播系統、MATV、視頻投影系統、CD機、VCD和DVD格式的知識
教育程度：中學畢業或同等學歷
語言能力：能操良好廣東話 及英語會話
電腦應用：熟悉PC 及MS Office電腦軟件操作，懂電腦硬件配置和程式編寫者優先考慮
Cleaner 公眾衛生部清潔員
Job Purpose
Clean and tidy hotel public areas: maintain washrooms; mop, vacuum, dust, wax and strip floors; operate sweepers, scrubbers and pressure cleaners; collect rubbish; polish metal banisters, etc.; clean high areas; deliver goods; perform other janitorial duties as requested.
Key Responsibilities
Clean and tidy hotel public areas to exacting five-star standards according to a strict schedule
Report maintenance issues and equipment defects to Supervisor
Periodically deep-clean public toilets and offices, dust ceilings, air ducts and other hard to reach places and fixtures
Regularly check ballroom and shopping arcade for spot cleaning and shampooing needs
Maintain cleaning equipment (e.g. vacuum cleaners, mops) and return in good condition at the end of the shift
Competencies And Requirements
Experience: Hotel/cleaning company experience an advantage
Knowledge/Certificates: Proper use of detergents, floor maintenance, cleaning chemicals, equipment and machines an advantage
Education: Primary school or above
Language Abilities: Fluent Cantonese or Mandarin
主要職責
須負責保持賭場公眾地方的清潔衛生：如清潔洗手間、擦洗地板、吸塵、打掃灰塵、地板打蠟、使用洗地機、單擦機和高壓水槍進行清潔工作、收集垃圾、金屬磨光、高位清潔及貨物運送等。
職位介紹
按照五星級的嚴格標準進行賭場的清潔工作
向主任報告有關維修和設備缺陷的問題
定期進行公共洗手間及辦公室的深層清潔，打掃天花，冷氣槽和其他難以到達的地方和固定裝置
維護清潔設備（如：真空吸塵器，拖把）並在轉更時以良好的狀況歸還
職位要求
工作經驗：具酒店或清潔公司的工作經驗者優先考慮
技能 / 證書：懂得正確使用洗滌劑、化學清潔劑；或具地板保養、清潔設備及機器的知識者優先考慮
教育程度：小學或以上程度
語言能力：能操流利廣東話及普通話
質量保證副經理 (客戶關係管理數據科學) Assistant Manager – Quality Assurance (CRM Data Science) (ID:3665BR)
Job Purpose: QA Assistant Manager – Customer Relationship Management will play a key role in ensuring the quality and accuracy of our Machine Learning model and CRM systems and will be responsible for managing and monitoring the development of projects.
Key Responsibilities:
Conduct regular audits of Machine Learning models or campaigns to ensure accuracy and completeness
Identify and resolve any data quality issues that arise
Collaborate with cross-functional teams to ensure CRM processes are aligned with business objectives
Develop and maintain CRM testing plans and scripts
Perform QA testing of CRM systems and processes, ensuring they meet business requirements and are error-free
Document and report any issues or bugs identified during testing
Work with the development team to troubleshoot and resolve issues
Ensure compliance with data privacy regulations
Competencies and Requirements:
Experience: 3 years of experience in Machine Learning, QA testing, campaign management, data analysis, or a related field
Knowledge/Certificates: Programming, Machine Learning, data analysis, and database manipulation skills
Education: Bachelor's degree or above in Computer Science, Finance, Accounting, Actuarial Science, Statistics, Business, Economics or IT
Language Ability: Good written and spoken English and Chinese
Computer Skills: Proficiency in Excel, data analysis and basic programming is a MUST. Prior experience working with Python, SQL, Pandas, Scikit-Learn, and PyTorch are preferred
主要職責：質量保證副經理將在確保我們的機器學習模型和 CRM 系統的品質和準確性方面發揮關鍵作用，並將負責管理和監控專案的開發。
職位介紹：
對機器學習模型或活動進行定期審核，以確保準確性和完整性
識別並解決出現的任何數據質量問題
與跨職能團隊合作，確保 CRM 流程與業務目標保持一致
開發和維護 CRM 測試計劃和腳本
對 CRM 系統和流程進行質量保證測試，確保它們滿足業務要求並且沒有錯誤
記錄並報告測試期間發現的任何問題或錯誤
與開發團隊合作排除故障並解決問題
確保遵守數據隱私法規
職位要求：
工作經驗：至少 3 年 機器學習、質量保證測試、活動管理、數據分析或相關領域的經驗
技能 / 證書：編程、機器學習、數據分析和數據庫操作技能
教育程度：計算機科學、金融、會計、精算學、統計學、商業、經濟或IT專業本科或以上學歷
語言能力：良好的英文和中文書寫和口語
電腦應用：必須熟練掌握 Excel、數據分析和基本編程。 有使用 Python、SQL、Pandas、Scikit-Learn 和 PyTorch 經驗者優先
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
資料庫分析經理 Manager - Database Analysis (ID:3334BR)
Job Purpose: Mine the Company’s databases to provide information to management
Key Responsibilities
Manage a team of analysts and be one of the leaders in the department at all times. Serve as the head of department in the absence of the Director and Assistant Director
Train, mentor and provide assessment / feedback to analyst team
Prepare reports on a regular basis utilizing data from the player tracking system and other systems
Develop new reports to assist the management team with their business decisions
Ability to write and update code and maintain database systems
Cleanse patron information and extract detailed casino statistics from player tracking system
Analyse customer productivity reports and player segments
Report potential conflicts, system errors or misinformation
Comply with internal operating procedures and control policies properly
Provide accurate and timely financial reports and budgets to be reliable benchmarks for performance evaluation and for management’s decision making
Be able to address potential reasons from trend and variance analysis and provide feasible solutions based on problem findings
Be flexible to deal with the rapid changes of reporting in the dynamic industry and be prudent when dealing with confidential data / information
Provide analysis before and after marketing program
Competencies and Requirements
Experience: A minimum of 5 years’ database analysis and/or programming experience and be able to understand and work within that environment
Knowledge/Certificates: Must have an understanding of database structures and data mining technologies
Education: Bachelor degree in Information Systems, Finance, or related field
Language Abilities: Excellent in both written and spoken English, Cantonese/Mandarin
Computer Skills: Advanced Excel, Power BI, AS400 applications and SQL programming
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
中餐資深廚師 Master Cook - Chinese (1773BR)
職位介紹：
烹調高品質的菜餚，以滿足賓客的需求
須作出供應需求的預測及監控貨倉的存貨
以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生
須不斷改善健康及安全標準
須履行廚師長委派的工作
職位要求：
工作經驗：具最少五年於四、五星級酒店的中餐工作經驗
技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮
教育程度：中學畢業或等同學歷
語言能力：良好廣東話，普通話及英語
Key Responsibilities
Produce high quality dishes to fulfil the orders
Forecast supply needs for the stock room and manage inventory levels
Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils
Continuously improve health and safety standards
Perform duties assigned by the 1st Wok
Competencies and Requirements
Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel
Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities
Education: Secondary school or equivalent
Language Abilities: Good Cantonese, Mandarin and English
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
咖啡苑資深副主廚 Senior Sous Chef – Fontana Kitchen (3217BR)
職位介紹：
按部門財政預算範圍內，施行有效的成本控制及運作管理
監控消耗量及大幅地提高資源容量和器械設備
為了實現部門所訂定的目標，須對前線員工進行監督，指導和領導等工作
不斷地改善健康和安全指標
職位要求：
工作經驗：具最少五年於四、五星級自助餐廚房之管理級的工作經驗
技能 / 證書：對各國菜餚瞭如指掌及熟悉供應品定價
教育程度：中學畢業或等同學歷
語言能力：能操良好英語、廣東話及普通話
電腦應用：基本 MS Office 電腦軟件操作(中、英文版本)
Key Responsibilities
Manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor consumption and maximize capacity of resources and equipment
Provide supervision, direction, and leadership to kitchen staff to achieve department goals
Continuously improve health and safety standards and establish and monitor food quality goals
Competencies and Requirements
Experience: Minimum of 5 years of Buffet Kitchen experience at a supervisory level position in luxury 5-star hotels or resorts
Knowledge/Certificates: Excellent product knowledge of international cuisine and pricing of supplies
Education: Secondary school diploma or equivalent
Language Ability: Good in written and spoken English, Cantonese and Mandarin
Computer Skill: Basic in MS Office and typing skills (English and Chinese)
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
餐廳副經理 Assistant Restaurant Manager (3629BR)
職位介紹：
與不同部門協作提供優質服務
須作出有效的餐廳成本控制管理及為使運作暢順而作出策略及指導工作
確保所有硬件設備，包括餐具及器皿保持清潔及衛生
當經理不在崗位時，須協助和履行其委派的工作
職位要求：
具最少三年於五星級酒店内的餐廳或知名餐廳品牌擔任主任或以上之工作經驗
熟識各式菜餚及酒類，具制定簡單預算案及現金處理經驗
中學畢業或以上程度，持酒店管理學士學位者優先考慮
能操及寫流利英語、廣東話及普通話
熟悉 MS Office 及 POS 電腦軟件操作
Key Responsibilities
Coordinate with relevant departments on serving our guests
Oversee the cost-effective and efficient operation of service
Monitor the cleanliness and hygiene of all hardware, utensils and serving-ware
Assist and perform duties assigned by the Manager and assume responsibilities in the Manager’s absence
Competencies and Requirements
Minimum of 3 years’ Supervisor experience in 5-star hotel restaurants or reputable restaurant brand
Excellent product knowledge of food and beverage operations; basic budgeting and cash handling experience
Secondary school diploma or above; Bachelor degree in hospitality management an advantage
Good spoken and written English, Cantonese and Mandarin
Proficient in MS Office and POS software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
調酒員 Bartender (1732BR)
職位介紹：
介紹飲品款式，並提出建議
為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品
為每位賓客提供優質的產品及服務
制定每月及每季的飲品餐單
經常保持酒吧及所有硬件設備的清潔整齊
須作出倉存管理及控制每月存貨
針對賓客的要求，及時處理投訴，讓他們感到滿意
職位要求：
具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗
熟悉各類飲品及酒吧運作，具簡單現金處理經驗
中學畢業或以上程度
能操流利英語、廣東話及普通話
懂 POS 操作
Key Responsibilities
Introduce beverages to guests and make recommendations
Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks
Deliver high quality products and services to every guest
Create monthly and seasonal drinks menus
Clean and tidy the bar and equipment frequently
Maintain stock levels and control monthly inventory
Address guests’ requests and handle complaints promptly and to their satisfaction
Competencies and Requirements
Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant
Good product knowledge of beverages and bar operations; cash handling
Secondary school diploma or above
Fluent Cantonese, Mandarin and English
Knowledge of POS Software
如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Job Descriptions:
Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion
Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards
Prepare journals, daily operating report, reconciliation and review documentation for compliance
Competencies and Requirements:
Experience: 1 year of experience in auditing, finance or related business field experience preferred
Education: Bachelor degree in Accounting, Finance or related business field
Language Abilities: Good written and spoken English and Chinese
Computer Skills: Proficient in MS Office
For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm
Butler 司膳員
Job Purpose:
Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.
Key Responsibilities:
Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations
Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures
Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities
Know and understand the resort’s facilities and services and all F&B items on the menu
Maintain guests’ preference profiles and track their likes and dislikes
Competencies And Requirements:
Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred
Education: Bachelor degree or equivalent preferred
Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage
主要職責：
負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。
職位介紹：
確保貴賓能感受難忘及超越期望的住宿體驗
各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序
為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛
須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務
針對賓客的喜惡，製作個人的檔案，並須不斷保持更新
職位要求：
工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮
教育程度：學士學位或同等學歷為佳
語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮
Club Representative 會籍會務代表 (2184 BR)
主要職責：
以專業有禮的態度與賓客互動溝通，並招募新會員
安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜
向賓提供會員優惠資訊和執行相關會員事務
職位要求：
具娛樂場市場業務及客戶服務工作經驗者優先考慮
學士學位或同等學歷
操流利的廣東話、普通話及英語
熟悉Ms Office軟件操作及中英文打字技巧
Assistant Duty Engineer 副值班工程師 (1490BR)
Job Descriptions:
Knowledge of a range of engineering activities, tools and equipment. These include but not limited to HVAC, Electrical, Fire Services, plumbing and drainage, water supply, BMS, UPS and lighting control system
Supervise installations, repairs, renovations and maintenance works. Ensure high-quality maintenance works and work orders are carried out on schedule and in accordance with procedures.
Conduct daily inspections of all buildings, plants and facilities and execute correction action if needed
Implement and monitor quality control mechanisms for Engineering, including health and safety, repairs and maintenance, service standards, use of chemicals and tools, equipment maintenance and handling
Competencies And Requirements:
Experience: Minimum of 3 years’ engineering experience
Knowledge/Certificates: Knowledge of a range of engineering activities, tools and equipment
Education: Secondary school diploma or above
Language Abilities: Good English, Cantonese and Mandarin
Computer Skills: Proficient in MS Office (Various Control Systems such as PMS, BMS and AFA systems is an advantage)
主要職責：
熟識工程部的運作及工作範圍，以及有關工具及設備運用。 這些包括但不限於暖通空調、電器、消防、水管及排水系統、供水、BMS、UPS和照明控制系統。
監督安裝、維修、翻新及保養工程，確保高品質的維修工程，並確保工程如期及按照程序進行。
須負責大樓的日常巡查工作，包括廠房和設施，並於有需要時執行所需工程
執行和監督工程的質量控制機制，包括健康和安全、維修和保養、服務標準、化學品和工具的使用、設備的維修和處理
職位要求：
工作經驗：具最少三年工程維修工作經驗
技能 / 證書：熟識工程部運作及工作範圍，以及有關工具及設備運用
教育程度：中學畢業或以上程度
語言能力：能操良好英語、廣東話及普通話
電腦應用：熟識MS Office ，(熟識各種控制系統如PMS, BMS和AFA系統者優先)
Wine Sommelier 品酒師 (1418BR)
Job description:
Serve wines according to five-star best practice
Compile the wine list, buy and store the wines, and restock the cellar
Taste all purchased wines to ensure their quality
Practice wine and food matching according to the characteristics of wines and dishes
Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions
Competencies and Requirements:
Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage
Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;
Education: Secondary school diploma or above
Language Ability: Good English, Cantonese and Mandarin an advantage
Computer Skills: Proficient in MS Office
主要職責：
按五星級的最佳方法向賓客提供餐酒服務
匯編酒單，購買和儲存葡萄酒，並再存入酒窖
為了購貨而須親嚐葡萄酒，以確認其品質
根據葡萄酒和菜餚的特點，作出相搭配的嘗試
須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單
職位要求：
工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮
技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮
教育程度：中學畢業或以上程度
語言能力：良好英語、懂廣東話及普通話者優先考慮
電腦應用：熟悉MS Office電腦軟件操作
Food & Beverage Server 餐飲服務員 (1151BR)
主要職責：
為賓客提供優質的餐飲服務
以熱誠及有禮的態度接待賓客並端送食物及飲品
無須餐飲經驗(具客戶服務工作經驗者優先考慮)
職位要求：
能操流利廣東話或普通話
須輪班工作
Commis 學廚 (1155BR)
主要職責：
準備食物給廚房各工作站
卸載產品並運送到倉庫，以避免損壞
與其他廚房作出協調，分配及購買貨物清單
保持廚房和爐具的清潔衛生
職位要求：
具中學畢業或等同學歷
須輪班工作，具從事於廚房工作經驗者優先考慮
APPLICATION 申請方式：
To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com
如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com
