Wynn is hiring positions under Facilities. If you thrive for joining a team where you can grow and achieve your ambition, please do not hesitate to apply!

To make appointment, please contact our Recruitment Hotline between 9:00 a.m. to 6:00 p.m., or forward your CV to our Recruitment Email:

Wynn Palace Recruitment Center

Wynn Macau Recruitment Center

To learn more about Facilities at Wynn, please visit: wynncareersmacau.com

保安控制室操作員 Control Room Officer (永利澳門)(ID:3426BR)

主要職責

監測閉路電視和相關保安系統，以保障所有賓客、公司資產和團隊成員的安全。

職位介紹

為保安部收集各項資訊
準備及安排日常事件報告
協助和履行由保安控制室主任委派的工作
及時向管理部門報告所有緊急情況

職位要求

工作經驗：具娛樂場系統監察部或保安部工作經驗者優先
教育程度：中學畢業或以上
語言能力：能操寫廣東話及英語
電腦應用：簡單電腦操作

Job Purpose:

Monitor CCTV and other security systems to ensure the safety and security of all guests, assets and Team Members.

Key Responsibilities

Receive and dispatch messages to Security team for further operational actions
Prepare daily reports on all activities and incidents
Assist and perform duties assigned by the Supervisor
Report emergencies promptly to management

Competencies and Requirements

Experience: Experience in Surveillance or Security is an advantage
Education: Secondary school diploma or above
Language Ability: Good command in spoken and written Cantonese and English
Computer Skills: Basic computer skills

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8986 6222

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Executive Director - Public Relations (Req ID: 3769BR)

Job Purpose:

We are seeking a dynamic and experienced calibre to lead our efforts in promoting Wynn as a one of a kind destination with a clear focus on penetrating the mainland China market, responsible for developing and implementing strategic public relations initiatives to enhance the reputation and visibility of Wynn. A strong background in public relations, marketing, and communications, with enriched connection and resource of China media outlets and influencers, and a proven track record of successfully promoting and positioning brands in the Chinese market are strongly desired

Key Responsibilities:

Develop and implement holistic PR and Communications strategies and campaigns to increase brand awareness and drive targeted customers.
Plan and devise media budget allocation.
Establish Wynn as a destination for targeted customers, with a focus on promoting our on-property experience and F&B outlets by creating compelling activities, content and messaging tailored to the Chinese market.
Owned and be able to further foster tight and positive relationships with China media outlets, journalists, influencers and industry partners, to secure press coverage and endorsements, which involves establishing and maintaining regular contact with key media representatives, pitching stories and press releases, and coordinating interviews and media coverage.
Secure Top industry awards while explore and expand presence in broader award scenes.
Plan and execute media events, press conferences, media fam trips, roadshows in China and other PR activities to showcase the brand's offerings.
Monitor and analyse PR metrics to measure the effectiveness of campaigns and make data-driven decisions to optimize results.
Manage a team of PR professionals and external agencies to execute PR campaigns and initiatives, while collaborate with internal teams, including marketing, sales, and operations, to ensure alignment and consistency in messaging and branding with overall business goals.
Ensure that all communication materials are aligned with brand standards and effectively convey the intended message to the Chinese audience.
Act as brand spokesperson where appropriate, take responsibility for handling the crisis communications component of crisis management.
Stay up-to-date on industry trends, market insights, and competitor activities to identify opportunities for growth and differentiation, and to ensure the company remains competitive and relevant in the market.

Competencies and Requirements:

Education: Bachelor’s degree in marketing, Communications, or related discipline

Experience: Minimum of 8 years of proven experience in digital marketing, public relations, or related roles, preferably with a focus on the China market.

Knowledge/Certificates:

Enriched connection and resource of China media outlets and influencers are highly desirable, strong interpersonal skills with the ability to further build and maintain relationships with key stakeholders, media outlets, influencers, and partners.
In-depth knowledge of China media landscape and Chinese social media platforms, including WeChat, WeChat Video channel, RED, and Weibo is a plus.
Familiarity with China's e-commerce landscape, including social commerce, Dianping and OTAs.
Strong understanding of Chinese consumer behaviour, cultural nuances, and market trends.
Demonstrated ability to develop and execute successful marketing strategies and campaigns.
Analytical mindset with proficiency in using data and analytics tools to measure campaign performance and make data-driven decisions.
Experience in organizing media fam trips and media visit trips.
Ability to work in a fast-paced, dynamic environment and manage multiple projects simultaneously.
Strong leadership skills with the ability to collaborate effectively with cross-functional teams and external partners.
Experience in content marketing and developing content strategies is preferred.

Language Ability: Excellent written and verbal communication skills in both English and Mandarin.

Work Location: Wynn Macau

公關傳訊行政總監 (Req ID: 3769BR)

主要職責：

我們正在尋找一位充滿活力、經驗豐富的人才來領導我們將永利打造成一個以滲透中國大陸市場為重點的獨特目的地，負責制定和實施戰略性公共關係舉措，以提高永利的聲譽和知名度。須擁有強大的公共關係、行銷和傳播背景，擁有豐富的中國媒體和影響力人脈和資源，以及在中國市場成功推廣和定位品牌的良好記錄

職位介紹：

制定並實施整體公關和傳播策略及活動，以提高品牌知名度並吸引目標客戶。
規劃設計媒體預算分配。
將永利打造成目標客戶的目的地，重點透過打造針對中國市場的引人注目的活動、內容和資訊來推廣我們的度假村和餐廳體驗。
擁有並能夠進一步與中國媒體、記者、影響者和行業合作夥伴建立緊密和積極的關係，以確保新聞報道和認可，其中包括與主要媒體代表建立和保持定期聯繫、宣傳故事和新聞稿，以及協調採訪和媒體報道。
獲得頂級行業獎項，同時探索和擴大在更廣泛的獎項領域的影響力。
策劃和執行媒體活動、新聞發布會、媒體考察、中國路演以及其他公關活動，以展示品牌產品。
監控和分析公關指標以衡量活動的有效性並做出數據驅動的決策以優化結果。
管理由公關專業人員和外部機構組成的團隊來執行公關活動和計劃，同時與內部團隊（包括行銷、銷售和營運）合作，以確保訊息傳遞和品牌宣傳與整體業務目標的一致性。
確保所有傳播材料均符合品牌標準，並有效向中國受眾傳達預期訊息。
在適當的情況下擔任品牌代言人，負責處理危機管理的危機溝通部分。
隨時了解最新的行業趨勢、市場洞察和競爭對手的活動，以發現成長和差異化的機會，並確保公司在市場中保持競爭力和相關性。

職位要求：

教育程度：市場、傳播或相關學科學士學位

工作經驗：在數碼行銷、公共關係或相關職位上擁有至少 8 年的豐富經驗，須專注於中國市場。

技能 / 證書：

中國媒體和影響者的豐富聯繫和資源是非常理想的，具有較強的人際交往能力，能夠進一步建立和維持與主要利益相關者、媒體、影響者和合作夥伴的關係。

對中國媒體格局和中國社交媒體平台（包括微信、微信視訊頻道、小紅書和微博）有深入了解者優先。
熟悉中國電子商務格局，包括社交商務、大眾點評和OTA。
對中國消費者行為、文化差異和市場趨勢有深入的了解。
具有製定和執行成功的行銷策略和活動的能力。
具有分析思維，能夠熟練使用數據和分析工具來衡量活動績效並做出數據驅動的決策。
具有組織媒體考察之旅和媒體參觀之旅的經驗。
能夠在快節奏、動態的環境中工作並同時管理多個專案。
強大的領導能力，能夠與跨職能團隊和外部合作夥伴有效協作。
有內容行銷和製定內容策略經驗者優先。

語言能力：優秀的英語和國語書面和口頭溝通能力。

工作地點：永利澳門

洗衣部服務員 - 酒店 Junior Laundry Attendant - Hotel Operations

Job Purpose

Clean and process guests’ laundry, uniform, guest room and F&B linen and operate laundry equipment.

Key Responsibilities

Sort soiled linen and place into designated laundry trolleys
Wash, dry, iron and fold linen under the direction of the supervisor and meet productivity targets on schedule
Clean and tidy all operating equipment and work areas
Adhere to health and safety standards, emergency procedures and fire prevention regulations
Perform duties assigned by the Supervisor and Senior Laundry Attendant and assume responsibilities in the Senior Laundry Attendant’s absence

Competencies And Requirements

Experience: Minimum 1 year experience in a five-star hotel laundry
Knowledge/Certificates: Knowledge of use, handling and storage of cleaning chemicals and textiles an advantage
Education: Primary school or above
Language Ability: Fair Cantonese, Mandarin and English

主要職責

清潔及處理賓客的衣物、制服、客房和餐飲部的用品，並須運作洗衣設備。

職位介紹

把弄髒的床單和衣物分類並放入指定的手推車內
在主任的指揮下清洗，曬乾，熨平及摺好布草，以達到制定的生產目標
保持工作設備及工作範圍的清潔衛生
遵守健康和安全指標，緊急程序和防火條例
當洗衣部高級服務員不在崗位時，須履行主任和洗衣部高級服務員所委派的工作

職位要求

工作經驗：具最少一年於五星級酒店從事洗衣部的工作經驗
技能 / 證書：具如何正確使用，處理和儲存清潔濟及紡織品的知識者優先考慮
教育程度：小學畢業或以上
語言能力：良好廣東話及普通話

穿梭巴士服務專車款待員 Shuttle Bus - Hotel Operations

Job Purpose

Welcome all guests who will use the shuttle bus services at the assigned stations. Maintain the shuttle bus cleanliness and provide personalized service to our guests in a friendly and efficient manne

Key Responsibilities

Acknowledge and welcome all guests boarding and departing shuttle buses at the assigned station
Answers guest inquiries and provide Hotel & Casino information
Delivery of promotional leaflet, coupon and lucky draw tickets to all boarding guests (if applicable)
Immediately report to Assistant Manager – Shuttle Bus, any items found left behind by guests on the bus
Accept any other duties and responsibilities as when assigned by the Assistant Manager – Shuttle Bus

Competencies And Requirements

Experience: Customer service experience will be considered
Knowledge/Certificates: Ability to organize and handle large group of people
Education: Secondary school or equivalent
Language Ability: Ability to speak Cantonese and Mandarin, English is a plus

主要職責

須負責在各穿梭巴士車站接送賓客到酒店，並確保巴士保持清潔乾淨，以友善及有效的服務態度令賓客感到滿意。

職位介紹

在指定的車站認別及歡迎所有賓客上落穿梭巴士
回應賓客的詢問及提供酒店及娛樂場的資訊
派發宣傳刊物，優惠券及抽獎券給所有的賓客（如適用）
須即時向穿梭巴士服務副經理報告在巴士上發現的失物
須履行穿梭巴士服務副經理所委派的工作

職位要求

工作經驗：具客戶服務工作經驗者為佳
技能 / 證書：具懂得控制人群技巧者為佳
教育程度：中學畢業或同等學歷
語言能力：操流利廣東話及普通話；懂英語者優先考慮

平面美術及創意設計經理 Manager - Graphic Art & Creative Design (ID:2874BR)

Job Purpose: Manage and cultivate design team to create world-class visual creative with aesthetics in China and visually appealing on China social media and below the line materials.

Key Responsibilities

Translate the needs of business, brand, China market and user requirements into highly polished and business-centric designs, including visual creative, print materials, product packaging and social media creative.
A strong commitment to creating world-class visual creative with impeccable design aesthetics in China, attention to details and the ability to visually engage audiences in China market. Oversee all visual creatives and promptly address and solve all problems according to market responses.
Strong communication skill with internal and external to obtain and deliver their creative briefs. Demonstrated adaptability in evolving project scopes, adjusting strategies and creative approaches to meet changing project demands in China market.
Manage and supervise the design team and external agencies, provide art direction and mentorship to designers on Chinese aesthetics in different industries, Chinese aesthetics on typography and colour schemes, China design trends, language of use, copywriting skills and techniques on visual adaptations in China social.
Navigate design concept presentation, design production, and post-production processes with relevant business units, ensuring stakeholders’ feedbacks are incorporated. A self-learner to understand the rationale of each feedbacks for continuous design enhancements.
Maintain consistent brand positions for all visual communications across above the line and below the line channels, while proactively evolving the design at all times.
Experience in photography, image selection from multiple stock libraries, able to create highly polished illustration on creative visual within short notice.
Strong presentation skills, convert the design language to verbal language in a presentation format to different stakeholders.
A change-maker who loves to innovate and think up new and better ideas. Bring forward-thinking design concepts to the team under a highly competitive China market for the company’s success
Result oriented, time and cost sensitive. Manage multiple projects with designers, agencies and suppliers on a tight schedule and meet deadlines and budget in a fast-paced environment.
Strong network in creative agencies, production houses, printers and suppliers in China.
Familiar with next generation AI design technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) for effective and efficient visual creative creation.
Able to work (home) over weekends and public holidays due to the dynamic business and social media instant nature.

Competencies and Requirements

Experience: 8 years' experience working in a creative agency or design studio in China with 3 years under managerial level. Preferably with a digital agency background. Knowledge of video editing and motion graphics would be an advantage
Education: Bachelor’s Degree in Graphic Design or related fields
Language Ability: Fluent in written and spoken English and Mandarin are required. Cantonese is a plus
Computer Skills: Proficiency in Adobe Creative Cloud applications: Photoshop, Illustrator, InDesign and Light Room or similar editing software; Capability in Premiere Pro, After Effects, Audition, consumer photo and video editing mobile app an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

多媒體製作經理 Manager – Multimedia (ID:1058BR)

Job Purpose: Specializing in high production videography, event videography, social media creative storytelling, TV programme and TV commercial. A crucial role in creating captivating video content for our hotel's marketing initiatives. To be contributed to enhancing our brand presence, engaging our target audience, and promoting our offerings and events.

Key Responsibilities

Brain-storm creative idea, script writing / storyboard writing in English and Chinese
Utilize advanced videography skills to create high-quality and visually appealing videos for mega events, including world-class conferences, and marketing promotional activities. Ensure videos meet the brand standards and objectives.
Capture key moments and highlights of various hotel events, showcasing the ambiance, experiences, and services offered. Use creative storytelling techniques to engage viewers and generate interest in future events.
Develop innovative and attention-grabbing video content for social media platforms (e.g., Instagram, Facebook, Weibo, and more), outdoor TVC, commercial broadcast video. Craft compelling narratives that align with our brand and resonate with our target audience.
Manage and lead a team of videographers, providing guidance, mentorship, and feedback. Coordinate and delegate tasks effectively to ensure the successful execution of video projects.
Collaborate with the marketing team to develop a comprehensive video content strategy that aligns with the hotel's marketing goals. Identify opportunities to leverage video content across different social media channels and events.
Provide creative direction and input throughout the video production process, from pre-production to post-production. Collaborate with internal teams, including marketing, events, and design, to ensure videos effectively convey the hotel's unique value proposition.
Supervise the entire video production process, including budgeting, scheduling, and resource allocation. Ensure projects are delivered on time, within budget, and meet the desired quality standards. Coordinate and collaborate with external vendors, agencies, experience and connection with talent agency an advantage, and freelancers as needed.
Strong fashion sense and able to provide good aesthetic judgement on wardrobe and styling of actor
A change-maker who loves to innovate and think up new storyboards. Bring forward-thinking video concepts to the team under a highly competitive China market to create social buzz.
Time and cost sensitive. Manage multiple projects with internal members and external agencies on a tight schedule and meet deadlines and budget in a fast-paced environment.
Strong network in creative agencies, production houses, printers and suppliers in China.
Stay updated with the latest videography techniques, equipment, and industry trends, especially video trends in China and worldwide. Evaluate and recommend new technologies, software, and equipment to improve production quality and efficiency.
Familiar with next generation AI technologies and tools (including but not limited to: Adobe Firefly, Canvas, Designs.ai, Mid Journey and Stable Diffusion) to increase effectiveness and efficiency.

Competencies and Requirements

Experience: Over 5 years of related experience
Knowledge/Certificates: Knowledge in Adobe Premiere, DaVinci Resolve, Final Cut Pro, Adobe After Effects, Adobe Photoshop, Adobe Illustrator and etc. Familiar with video and audio equipment operation
Education: Bachelor’s Degree in film/video production or Multimedia or Motion Graphic Design or related field
Language Ability: Fluent in English, Cantonese and Mandarin
Computer Skills: Proficient in video editing, 2D & 3D motion graphic design software
Other Requirement: Able to operate the camera and lighting equipment

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Security Officer 保安員 30BR

Job Purpose

Monitor and patrol assigned areas of the resort and maintain order and safety for all guests and Team Members. Respond to emergency situations if they arise.

Key Responsibilities

Respond to disturbances and Control Room dispatches
Approach people who are engaged in prohibited activities
Take preventative actions to avoid loss, damage or accident
Report emergencies promptly to management
Direct traffic inside and outside the property

Competencies And Requirements

Experience: Previous security or surveillance experience an advantage
Education: Secondary school diploma or equivalent preferred
Language Ability: Good Cantonese and Mandarin
Computer Skills: Basic

主要職責

負責監控及巡邏渡假村內的指定區域，維持賓客及團隊成員的秩序及安全，並需處理所有緊急情況。

職位介紹

主動應對混亂情況和處理一些被禁止於酒店或娛樂場內發生的活動

須時常保持警惕及預測所潛在的問題
須採取預防措施以避免造成任何損失、損壞或意外
及時向管理部門報告所有緊急情況
維持娛樂場內外的秩序

職位要求

工作經驗：具娛樂場保安員或系統監察操作員工作經驗者優先考慮
教育程度：中學畢業或相等學歷為佳
語言能力：須操流利的廣東話及普通話
電腦應用：基本程度

F&B Culinary - 意大利餐主廚 Chef de Cuisine - Italian Cuisine (3574BR)

Key Responsibilities

To oversee and manage the kitchen’s daily operations cost-effectively and efficiently within budget
Monitor the quality of food production and consistency on a daily basis
Create monthly and seasonal menus in cooperation with the Restaurant Manager
Develop and implement an innovative business strategy to maximize revenue and productivity
Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

Competencies and Requirements

Experience: Minimum of 10 years’ Italian Culinary experience in luxury 5-star hotels or restaurants with exceptional dining experiences
Knowledge/Certificates: Excellent product knowledge of Italian Cuisine
Education: Secondary school diploma or equivalent
Language Ability: Good English, Cantonese and Mandarin
Computer Skills: Basic MS Office skills

F&B Stewards - 管事員 Steward (38BR)

職位介紹

清洗和存放餐具，鍋及玻璃器皿
須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等
正確地使用，處理和儲存清潔劑
掉去和處理廚房的垃圾

職位要求

工作經驗: 具一年或以上從事廚房工作者優先考慮
技能 / 證書: 具如何正確使用，處理和儲存清潔劑的知識
教育程度: 小學畢業或以上
語言能力: 良好廣東話、普通話或英語

Key Responsibilities:

Clean, wash and store crockery, pots and glassware
Clean and sanitise kitchen equipment and work areas, including ovens, stovetops, floors and ceilings
Use, handle and store cleaning chemicals correctly
Remove and dispose of kitchen garbage

Competencies and Requirements:

Experience: 1 year as a kitchen worker an advantage
Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals an advantage
Education: Primary school or above
Language Ability: Good Cantonese, Mandarin or English

Assistant Project Manager (MEP) 物流項目副經理

Job Purpose:

Maintain oversight and coordinate construction, relocation and renovation activities related to MEP discipline. Support and assist to review MEP design, site inspection, and testing & commissioning.

Key Responsibilities:

Coordinate with operation team and other department user for the MEP specification and requirement.
Reviewing MEP designs, method statements and construction documentation to ensure match with Wynn standard.
Review, coordinate and manage the contractor, ensure the MEP equipment and services to fulfil operational requirement.
Supervise contractors to ensure that installation works are completed safely, timely, and in compliance with safety, quality, and environmental standards.
Inspect, verify, and coordinate testing & commissioning through to finial completion and hand over to operation team.

Competencies And Requirements:

Experience: Minimum of 7 years’ project or construction experience. (Hotel experience or similar environment an advantage)
Knowledge/Certificates: Excellent knowledge of building services discipline, technical guideline, and local government regulations.
Education: Higher Diploma or above in Building Services / Electrical / Mechanical Engineering, or equivalent.
Language Ability: Good command of English and Chinese.
Computer Skills: Proficient in MS Office, AutoCAD, MS Projects.

主要職責：

監督並協調與 MEP範疇相關的建設、搬遷和改造活動。支援和協助審視 MEP 設計、現場視察以及調試。

職位介紹：

按MEP 規範和要求，與營運團隊和其他部門用戶進行協調。
審查機電設計、方法說明和施工文件以確保符合永利澳門標準。
審查、協調和管理承包商，確保MEP 設備和服務滿足營運要求。
監督承包商確保安裝工程安全、及時並符合安全、質量和環境標準。
檢查、驗證並協調測試直至完工並移交至營運團隊。

職位要求：

工作經驗: 最少七年的建築項目或酒店工作經驗
技能 / 證書: 具建築學的專業知識和技能，熟悉建築行業、建築法規和本澳政府規章
教育程度: 具設施管理或電機或機電工程學士學位或相關程度
語言能力: 能操良好廣東話，英語及/或普通話
電腦應用: 熟悉微軟辦公(MS Office)軟件

Tea Sommelier 侍茶師 (3172BR)

Job Description:

Select high-quality Chinese teas to serve at the resort’s restaurants and F&B outlets
Purchase, receive and manage the teas and maintain an inventory of popular, high-quality and profitable teas
Compile the tea list
Coordinate with restaurants and F&B outlets to develop tea lists that match menus and promotions
Practice tea and food matching
Control tea expenses and research ways to generate more revenue
Accept any other duties and responsibilities assigned by the Beverage Director

Competencies And Requirements:

Experience: Minimum of 3 years’ working experience in the tea industry, beverage management experience an advantage
Knowledge/Certificates: Familiar with tea growing and brewing, terminology, ceremony, taste and history of different tea types.
Education: Secondary school diploma or equivalent
Language Abilities: Fluent Cantonese and Mandarin, basic English
Computer Skills: Proficient in MS Office

主要職責：

為渡假村內的餐廳及各餐飲營業點揀選高質素的茶葉
為廣受歡迎、高質素及具利潤價值的茶葉進行採購、收貨及倉存管理等工作
編制茶單
須與餐廳及各餐飲營業點溝通協調，以便編制能與菜餚相配合的茶單
須作茶與菜餚相配合的嘗試
控制茶葉消耗量及研究能增加收益的方法
須接受並履行所委派的工作

職位要求：

工作經驗：具最少三年從事茶藝的工作經驗，有餐酒及飲品管理經驗者優先考慮
技能 / 證書：熟悉茶葉的種植和沖泡技巧，以及不同茶類的術語，茶藝，鑒賞及茶的歷史由來等
教育程度：中學畢業或等同學歷
語言能力：能操流利廣東話及普通話，基本英語
電腦應用：熟悉MS Office電腦軟件操作

學廚 - 餐飲 Commis - Food & Beverage (1226BR)

主要職責 Job Purpose

須負責為廚房各工作站準備食物，為工作範圍和餐具進行清潔及消毒工作。此外亦須協助資深廚師和監督廚房雜工及幫工等工作。
Prepare food at all kitchen workstations. Clean and sanitise work areas and equipment.

職位介紹 Key Responsibilities

準備生肉，魚及蔬菜
Prepare raw meat, fish and vegetables
準備配菜
Unload deliveries into stockroom and rotate products to avoid spoilage
卸載產品並運送到倉庫，以避免損壞
Coordinate with other Western kitchens to share and purchase inventory
保持醬汁處於良好狀態
Clean and tidy the kitchen and cookware
協助廚師長於廚房內的食物分佈

職位要求 Competencies and Requirements

工作經驗：具最少兩年於四、五星級西式餐廳的廚房工作經驗
Experience: Previous kitchen experience an advantage
技能 / 證書：對意大利式菜餚瞭如指掌；精通刀切技術
Knowledge/Certificates: Product knowledge of international cuisine and accurate knife skills an advantage
教育程度：中學畢業或等同學歷
Education: Secondary school or equivalent
語言能力：能操良好英語
Language Abilities: Good Cantonese and English

前堂接待員 - 酒店 Service Agent - Front Office (12BR)

主要職責 Job Purpose

前堂接待員主要負責所有前堂相關的職能，包括為客人登記入住及辦理退房手續、預訂房間及修改資料、提供城市活動及餐廳的資訊、景點的方向指引、檢查客房的狀態及解決客人的問題。
The purpose of Front Office Service Agents is to perform all functions required by the Front Office, this includes and is not limited to registration of guests in and out, amending and making room reservations, giving city, activity and restaurant recommendations, providing directions, checking room status and resolving minor guest issues.

職位介紹 Key Responsibilities

使用尊貴的歡迎語句款待來賓，並以高尚品牌的標準為來賓提供服務。以熱情、專業及好客的態度，公平地對待每一位客人
Provide a luxurious Welcoming statement for the property, and service all guests to the standards expected of a Luxury Brand property. Treat all guests equally with a warm, professional and welcoming manner.
確保時常保持出眾的專業態度以維護酒店服務標準，儀表、舉止及服務須達致永利及福布斯的最高服務標準
Maintain Hotel Service Standard by ensuring that personal attitude is always exceptional, grooming, manners and service is always delivered to the highest luxury standard required by Wynn and rating companies such as Forbes.
確保妥善地為客人預訂房間、登記入住、安排房間、準備門匙及歡迎禮包、收款及歡迎每位客人
Ensure proper registration of guests, room assignment, guest reservations and details, prepare key and welcome packets, collect payments, and give appropriate hotel orientation for each guest.
須注意所有細節，了解酒店每天的最新情況，為客人提供報價及推廣建議
Show never attending attention to detail, be knowledgeable on all aspects of the Hotel on a daily basis, providing quotes for rates and upsell when possible, as well as recommendations for the guests.
熟識客房位置、客房種類、客房價格、優惠、酒店設施、營業時間、特別推廣、宴會及活動等
Be familiar with room locations, room types, rates, discounts, hotel facilities, hours of operation, special promotions, events and activities, etc.

職位要求 Competencies and Requirements

工作經驗：具最少一年於四至五星酒店擔任前堂接待員工作經驗
Experience: Minimum of 1 year Front Office experience in a 4 or 5 star hotel
教育程度：須持畢業文憑或相等學歷，主修酒店管理及旅遊學士學位者優先考慮
Education: Diploma or equivalent; major in Hospitality or Tourism preferred
技能 / 證書：懂處理現金交易及基本會計知識
Knowledge/Certificates: Cash handling and basic accounting
語言能力：能操及寫流利廣東話、普通話及英語，懂其他國家語言者優先考慮
Language Ability: Fluent spoken and written English, Cantonese and Mandarin. Other foreign languages an advantage
電腦應用：熟識Ms Office軟件操作，對Opera及Fidelio系統操作有一定認識
Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

知客 Hostperson (2128BR)

職位介紹 Key Responsibilities

以親切有禮的態度接待賓客
Greet restaurant guests in a warm, welcoming and courteous manner
為賓客編配座位及介紹餐廳
Make reservations and arrange table plans
具優質客戶服務技巧，良好溝通能力，熟習電話禮儀
Customer service orientated, excellent communication and interpersonal skills, good phone etiquette
須輪班工作
Able to work on shifts and be flexible regarding work schedules according to business demand
須履行上級所委派的工作
Assist and perform duties assigned by the superiors

職位要求 Competencies and Requirements

工作經驗：具最少二年於四、五星級酒店、酒吧或餐廳之客戶服務工作經驗
Experience: Minimum of 2 year customer service experience in a 4-5 star hotel, lounge or restaurant
教育程度：中學畢業或以上程度
Education: Secondary school diploma or equivalent
語言能力：操流利廣東話及普通話，略懂英語
Language Ability: Good Cantonese and Mandarin, basic English
電腦應用：懂Micros軟件操作者優先考慮
Computer Skills: Knowledge of Micros an advantage

初級調酒員 Junior Bartender (2129BR)

主要職責 Job Purpose

負責為賓客介紹、調配及端上飲品；同時亦須維持酒吧的整潔。
Introduce beverages to guests and prepare and serve drinks. Clean and tidy the bar and setup bar for service.

職位介紹 Key Responsibilities

須作好酒吧區域的款客擺設
Setup the bar for service
經常保持酒吧及所有硬件設備的清潔整齊
Clean and tidy the bar and equipment frequently
須作出倉存管理及控制每月存貨
Report stock levels and help control monthly inventory
保持菜單及飲品單的整潔
Keep menus and beverage lists in good condition
熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦
Know and understand drink lists, menu items, products and services, and upsell alternatives

職位要求 Competencies And Requirements

工作經驗：具最少一年於酒店及餐廳，從事客戶服務的工作經驗
Experience: Minimum of 1 year related customer service experience in a hotel or restaurant
技能 / 證書：熟識各類飲品及酒吧運作，具簡單現金處理經驗
Knowledge/Certificates: Good product knowledge of beverages and bar operations; basic cash handling
教育程度：中學畢業或以上程度
Education: Secondary school diploma or above
語言能力：能操流利廣東話及普通話、一般英文
Language Abilities: Fluent spoken Cantonese and Mandarin, fair English
電腦應用：懂Micros電腦軟件操作者優先考慮
Computer Skills: Knowledge of Micros an advantage

餐飲服務員 Food & Beverage Server (1225BR)

主要職責 Job Purpose

負責為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等；同時亦須為下一位來賓清潔桌面及重新擺放餐具。
Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly and efficiently. Clear and reset tables for new guests.

職位介紹 Key Responsibilities

保持餐飲區和設備的整潔
Clean and tidy the dining area and equipment
招待賓客並為他們落單，並清晰地向賓客重複一遍他們所落的菜單，以確保準確無誤
Serve guests and take their orders; repeat orders to guests for clarification
為每位賓客提供高品質的出品和服務
Deliver high quality products and services to every guest
熟悉菜單及飲品單內各貨品，以便向客人作出介紹及推薦
Know and understand drink lists, menu items, products and services and upsell alternatives

職位要求 Competencies And Requirements

工作經驗：從事客戶服務工作經驗者優先考慮
Experience: Customer service experience an advantage
教育程度：中學畢業或以上程度
Education: Secondary school diploma or above
技能 / 證書：熟悉各類菜餚種類及烹調法者優先考慮，須具簡單現金處理經驗
Knowledge/Certificates: Good product knowledge of international cuisine and basic cash handling
語言能力：能操良好廣東話及普通話，一般英語
Language Ability: Good Cantonese and Mandarin. Fair English
電腦應用：懂Micros軟件操作者優先考慮
Computer Skills: Knowledge of Micros an advantage

申請方式：

請登入 https://www.wynncareersmacau.com/ 申請職位。

如有任何查詢，可於辦公時間星期一至五早上 9 時至晚上 7 時致電 8986 6222 或電郵至recruit@wynnmacau.com

$10k - 20k, $20k - 30k, Hotel 酒店業, M06DJ

POUSADA MARINA INFANTE 皇庭海景酒店澳門招聘

Esther Wu · May 13, 2024

皇庭海景酒店為一家國際標準評定的四星級酒店，並獲澳門環保酒店獎。座落於氹仔填海區，毗鄰「澳門銀河」綜合渡假城，與珠海橫琴隔江相望，坐擁舒適的湖畔景色，遠離塵囂，環境優越。酒店設有皇庭套房、海景套房及豪華客房等約300間，景致迷人。

酒店以人為本，致力為員工提供廣闊的發展空間。現為配合業務發展，誠邀有志投身酒店服務業之人仕加入我們的行列。誠聘職位如下：

財務部 Finance

出納主任 Cashier Supervisor
出納員 Cashier

前堂部 Front Office

接待主任 Reception Supervisor
資深客務接待員 Senior Reception Supervisor
客務接待員 Receptionist

管家部 Housekeeping

管家部主任 Housekeeping Supervisor
資深管家部服務員 Senior Room Attendant
管家部服務員 Room Attendant

中/西餐廳 Chinese Restaurant / Coffee Shop

餐廳主任 Restaurant Supervisor
部長 Captain
資深侍應生 Senior Waiter / Waitress
侍應生 Waiter / Waitress
廚師 Cook
廚房雜工 Helper
洗碗員 Dishwasher

工程部 Engineering

資深技工 Senior Technician
技工 Technician
油漆工 Painter

保安部 Security

管理員 Guard

對上述職位有意者請親繕履歷、近照及期望薪金，寄澳門氹仔蓮花海濱大馬路，皇庭海景酒店人力資源部收或電郵至：

recruit@pousadamarinainfante.mo

所有資料絕對保密

$10k - 20k, $20k - 30k, $30k - 40k, Hotel 酒店業, M05AJ, Gaming & Entertainment 博彩及娛樂, Property 地產業, Marketing 市場行銷及傳播, Design 設計

LEK HANG GROUP 力行集團澳門招聘

Guest User · May 13, 2024

力行集團發展

力行集團，澳門本地企業，1991年以地產發展業務起家，業務不斷拓展，包括：房地產開發及投資、建築工程及策劃、酒店投資經營及管理、餐飲美食投資及管理、商場投資及營運和廣告策劃等方面，亦積極參與全方位推動舊城區活化。

作為一家土生土長的本地企業，力行集團成長於澳門，紮根於澳門，目前集團的足跡已遍佈全澳各區，且一直秉持「認真專注踏實力行」的發展理念，與澳門共同成長，為社會各界的客戶提供最優質、最務實的服務。

在業務多元發展同時，亦致力於使各業務範疇能夠相互配合，產生「協同效應」，以增強於業界的競爭能力。與此同時，集團亦十分重視企業文化和價值觀的建設，務求凝聚核心動力，增強員工自主合作精神，引領團隊齊心朝目標邁進。

現誠邀各位加入我們，把握及發展理想事業機會。有意者請把個人簡履、應聘之職位、薪金要求發送致hr@lekhang.com.mo (所收集之資料將絶對保密並僅作招聘用途)

前廳部經理

職責描述：

全面主持部門工作，提高部門工作效率和服務品質，力爭最大限度地提高客房的入住率。保證酒店及各分部門規章制度和服務品質標準得以執行，確保前堂部各崗位工作的正常運轉。
貫徹執行總經理下達的營業及管理指令。根據酒店計畫，制定前堂部不同時期各項服務指標和規劃，並向上級總結彙報。
對各分部主管下達工作任務，獲得下級人員執行情況的資訊，並進行相應檢查、指導、協調工作，以便及時調整各項工作部署。
協同人力資源部做好本部門員工的招聘、培訓、評估、任免工作。
熟悉本部門安全消防工作。如滅火器具之存放位置和操作。
負責與酒店內外相關部門的溝通與協調工作。
與管家部緊密合作，確保提供最多的可出租房間。
監控訂房部及客務部之營業策略及手段，以提高客房收入。
完成上級指派的其他任務，負責前堂部各分部的有效運作，保證提供高品質服務，令顧客感到滿意，爭取提高入住率及客房收入。

職位要求：

具有廣泛、深入的前堂部業務管理知識，掌握酒店行銷知識；具有較強的組織協調能力，能靈活恰當地運用管理手段來組織、計畫、指導、控制、協調客務部的一系列業務和事務工作。
具有較強的社交能力，善於與外界建立業務聯繫，能妥善處理各類投訴。
具有良好的職業道德，強烈的事業心和工作積極性。
精力旺盛，外表端莊，身材適中，風度幽雅，談吐大方。
具有相關專業大專以上學歷。
具有較強的外語表達能力，並能熟練地運用英語開展業務工作。
八年以上前堂部工作經歷，三年以上前堂管理工作經驗，熟悉管家部、市場營
銷部工作，略懂餐飲、工程、財務等知識。

前臺接待員

職責描述：

負責日常客人的接待、登記入住、退房、諮詢等；
負責前臺衛生的保持與管理；
負責本日預退客房的催退工作以及續住房的房費收取工作；
負責帶領入住客人進入房間，簡要介紹房間設備、服務特色和使用情況等；
負責接聽電話諮詢、預訂等工作；
負責寄存客人的行李及保管；
負責客人消費後發票的開具等工作；
跟進將到未到客人情況，並告知酒店具體位置和入住流程，散客需提前確認收房費；
瞭解和掌握當日及未來客房預訂情況；
熟練掌握前臺電腦作業系統、程式控制交換機、門鎖控制系統、會員卡系統和銀行刷卡系統等，熟悉前臺各項設施設備的使用；
管理好自己當班時的所有現金、賬務和單據；
記錄客人意見和建議，受理客人投訴。

職位要求：

大專以上學歷，流利英語、粵語及普通話；
熟練操作電腦以及辦公軟件；
性格開朗熱情、樂於助人，擅長與人溝通，熱愛酒店服務行業；
耐心細緻、有責任心，具有保密意識；
工作勤奮、有上進心，有很好的團隊合作精神。

歷史導賞員

職責描述：

負責帶領客人在歷史迴廊前重塑歷史片段；
以不同時代的歷史及利用多媒體向客人展示相關歷史片段，讓客人能有良好的鑒賞及體驗；
處理及跟進客人的諮詢及疑問；
彙集客人的意見和建議，並作詳細分析。

職位要求：

大專以上學歷，流利英語、粵語及普通話；
熟練操作電腦以及辦公軟件；
性格開朗熱情、樂於助人，擅長與人溝通，對歷史有濃厚的興趣；
耐心細緻、有責任心，具有保密意識；
工作勤奮、有上進心，有很好的團隊合作精神。

申請方式：

有意者請把個人簡履、應聘之職位、薪金要求發送致 hr@lekhang.com.mo

(所收集之資料將絶對保密並僅作招聘用途)

項目協調員

職位描述：

根據工程項目的實際需要對設計問題、可施工性問題、協調問題等提出有效意見。發現問題及時上報溝通，協調處理，並提出相應的對策與措施。
按照工程進度，跟蹤設計施工圖的進展情況。
掌握並瞭解工程中所採用的設備和材料的有關技術要求，配合有關部門把好進場的材料的品質問題。
負責各項行政工作(收發文書、撰寫信函、核對工程單、維護管理文件資料彙整建檔與歸檔、請款與物料管理盤點紀錄等等)。
熟悉Auto CAD繪圖，協助核對工程書圖資料。

職位要求：

大學或以上學歷；
熟練掌握Revit、Auto CAD等軟體，認真負責，細心嚴謹，有良好的職業素質和團隊精神及溝通協調能力。

結構工程師

職位描述：

現場勘查地基強度，分析建築物所使用的材料；
依其材料、高度計算能承受的重量和壓力，並考慮天災以及人為因素對結構造成的影響；
提供意見並給予指導，如建築物不符合規定或可承受壓力過低則給予改善方法；
編寫結構設計說明書、設備材料表等；
監督工程進行進度，確保建築物符合結構設計。

職位要求：

土木工程學士學位或以上學歷；
5年或以上相關工作經驗；
熟悉做用AutoCAD、PDF、Office等計算機軟件；
認真負責，細心嚴謹，能夠獨立完成工作。

申請方式：

有意者請把個人簡履、應聘之職位、薪金要求發送致 hr@lekhang.com.mo

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職責描述：

審查公司財務收支文件及憑證；
定期記錄並核對公司總賬分類；
定期編製公司賬目報表及其他財務分析資料；
協助盤點公司存貨,計算員工銷售佣金及貨款折讓等
依會計週期準備財務說明及賬目；
協助進行員工薪金發放及編制對賬單；
前往銀行或相關政府部門等外勤工作。

職位要求：

大學或以上程度學歷(會計或相關專業)；
擁有 3 年或以上相關工作經驗；
擁有良好中英文書寫、溝通能力；
具備團隊意識及服從工作任務安排。

市場推廣員

職責描述：

負責房源拍攝、廣告設計制作及編寫文案等工作；

定期進行網上推文及網站維護更新；
協助主管處理文書工作。

職位要求：

高中或以上學歷；
熟悉使用設計軟件、影片剪接及配音；
有相關工作經驗優先考慮。

申請方式：

有意者請把個人簡履、應聘之職位、薪金要求發送致 hr@lekhang.com.mo

(所收集之資料將絶對保密並僅作招聘用途)

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Guardforce (Macau) Limited 衛安(澳門)有限公司招聘

Guest User · May 13, 2024

[ Full-time 全職 / Part-time 兼職 ] 多個職務範疇！

$10k - 20k, $20k - 30k, Hotel 酒店業, $30k - 40k, Gaming & Entertainment 博彩及娛樂, $40k - 50k, M06CJ

Global Hotels 澳門環宇集團 (金龍酒店) 招聘

Guest User · May 13, 2024

為配合酒店及娛樂場的發展規劃，我們正為以下職位尋找優秀的人才，攜手共建未來！

$10k - 20k, $20k - 30k, $30k - 40k, F＆B 餐飲業, Hotel 酒店業, M03AJ, Marketing 市場行銷及傳播

澳門君悅酒店招聘

002 jscms · April 30, 2024

【誠聘英才 Inviting Talents】

迎接新機遇！我們正尋找才華洋溢的您加入我們的團隊。請將履歷電郵至 macgh.hr@hyatt.com。如有查詢，可致電人力資源部 +853 8868 1311。

Your next adventure awaits! We are looking for talented individuals to join our team. Please send us your resume at macgh.hr@hyatt.com. For more information, please call our Human Resources at +853 8868 1311.