The role will be responsible for providing professional and high-quality services to the member institutions (also known as card issuers and acquirers) in Macau SAR, ensuring a strong and consistent growth of UnionPay business.
Key Responsibilities
Liaise, communicate and maintain close relationship with member institutions
Perform business analysis and prepare management reporting
Conduct comprehensive testing on POS device to deliver the high quality of services and experience to customers
Provide routine and ad hoc administrative support and carry out delegated duties for the office in Macau SAR
Desired Skills and Experience
University graduate with at least 3 years of experience in financial field, preferably in bankcard industry
Proficient knowledge in card issuing business
Independent, mature with high level of problem-solving skills
Proficiency in spoken and written Chinese, English and Mandarin
As the leading provider of IT solutions for China's air travel and tourist industry, TravelSky Technology Ltd. operates all Chinese airlines' Inventory Control Systems. They also provide travel agencies, at more than 6,500 locations, with the ability to search, price and book air and travel products with the world's scheduled air services and other travel vendors. The company's next generation Departure Control System has also been set up to complete an integrated service plan for all industry players and ordinary consumers benefiting from China's rapid air-traffic growth. TravelSky is listed on The Stock Exchange of Hong Kong (Stock Code: 00696). TravelSky.com, developed and owned by TravelSky, is the dominant air travel portal of China.
技術支援工程師 Technical Support Engineer
Responsibilities
Provide support services for air operators, travel agents, and relevant government bureaus and departments regarding various aviation-related systems.
Answer queries and handle problems, including on-site troubleshooting and fixing application problems.
Contact, coordinate, and collaborate with relevant parties to resolve issues.
Coordinate problem reporting and keep track of progress, providing regular updates to all concerned parties.
Monitor infrastructure systems to ensure optimal performance and reliability.
Requirements
Associate Degree / Higher Diploma in Computer Science, Information Technology, or a related field.
Understanding of computer systems, networks, and software applications.
Exceptional communication skills, both written and verbal, in English, Putonghua, and Cantonese.
Ability to work independently and as part of a team.
Strong organizational skills and attention to detail.
APPLICATION：
Kindly provide your personal resume and cover letter for submission to the following email address: wpmou@travelsky.com.hk.
Assist Project manager to Maintain and monitor project plans, project schedules, work hours, budgets and expenditures.
Collaborate with cross-functional teams, development teams and management teams/key users within the business.
Documenting and following up on important actions and decisions from meetings include the project exit documentation.
Preparing necessary presentation materials for meetings.
Install and Implement system as needed
To execute project management calendar for fulfilling each goal and objective.
Ability to build a good relationship with business users, provide guidance for user training.
Requirements
Degree / Higher Diploma in Computer Science / Information Technology / Information System or relevant disciplines would be an advantage.
Fresh graduate is also welcomed.
Familiar hotel FO / PMS system would be an advantage.
Good interpersonal and communication skills
Occasionally shift duties and work during holiday with special allowance or compensatory leave.
Interested candidates please send your full CV with date of availability and expected salary to "macaurecruit.support.list@shijigroup.com".
Personal information collected will be used for recruitment purpose only and will be kept strictly confidential.
Sales Executive / Account Manager
Responsibilities
Sold Quota Attainment – Achieve the assigned total sold quota target current customers, competitive and non-users.
Sales Activity Reporting – Ensure the timely/accurate recording, tracking, and reporting of all sales activities and customer/competitive information through CRM systems and sales tools.
Pipeline Management & Forecasting -Provide an accurate forecast of personal sales results. Continuously review all opportunities in the sales pipeline and advance the stage of the sales to provide an accurate record of sales activities and monthly results that roll-up to the sales forecast.
Relationship management:
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Identify and assess customers’ needs to achieve customers’ satisfaction.
Handle customer enquiry on product and service questions, provide appropriate solutions and alternatives within the time limits
Personal Development & Training – Take personal accountability to complete all assigned training, certification, and personal development requirements as required.
Requirements
Diploma or Bachelor ‘s degree in Business or hotel industry preferred
Minimum 2 years of sales or customer service experience
Customer orientation and ability to adapt/respond to different types of roles
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
