CSI 集團澳門招聘

CSI集團扎根澳門30多年，業務橫跨出入境口岸碼頭營運及管理、公共事業、公共工程、房地產發展、室內設計、娛樂製作、演唱會主辦及策劃、市場活動策劃、高端酒品及中藥房零售業務等多個領域。

2017年，澳門特別行政區政府正式將新氹仔客運碼頭營運經營權批給CSI集團，本集團秉持良好及負責任的經營理念，與氹仔客運碼頭共同服務澳門市民及旅客長達五年。

2022年，特區政府再次將氹仔客運碼頭經營權續批給本集團，本集團繼續堅守理念、力求創新，為澳門居民及來往澳門旅客提供了一個更多元化、優質的購物、悠閒、美食及過境體驗平台，讓氹仔客運碼頭真正成為讓澳門居民及來澳旅客能樂在其中，共同參與的和諧互動新口岸。

「同心Concentric、團結Solidarity、創新Innovation」，正如集團標誌以“無限大”的符號為主體，代表集團將不斷開拓更多元化的業務，力求創新與進步，扎根澳門，面向國際。

我司網站：https://csi-group.com.mo/

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財務總監

工作内容：

• 建立健全財務管理制度，對財務部門的日常管理、資金預算、資金運作等進行總體控制;

• 建構各部門預算規劃、成效追蹤及成本分析系統;

• 提供公司各項財務相關分析及報表，並針對異常科目做分析處理;

• 覆核財務報表，並檢討公司各單位營運及預算執行狀況;

• 擬訂公司財務投資規劃，規避投資風險;

• 對公司稅收進行整體籌畫與管理，按時完成稅務申報及年度審計工作;

• 負責收入、成本、費用的審核及監督，及時核對應收應付款項及往來帳;

• 各部門資產盤點及登記;

• 負責財務外勤之工作;

• 完成上級交辦的其它或臨時工作。

職位要求：

• 大學畢業或以上學歷，主修財務相關專業 ;

• 六年或以上財務及出納等相關工作經驗;

• 持有會計文憑或 LCC 中級或以上或同等資歷

• 熟悉各類辦公室軟件及財務系統;

• 良好粵語、普通話及英語讀寫能力;

• 有責任感、能獨立處事、工作細緻及團隊意識強，

• 具一定抗壓能力,較強的溝通協調以及語言表達能力。

酒窖銷售高級經理

職位描述：

• 酒窖銷售高級經理負責管理酒窖的日常運營，包括庫存管理、銷售策略和客戶服務，確保提供高品質的產品和卓越的顧客體驗。此職位要求具備豐富的葡萄酒知識、優秀的管理能力和良好的溝通技巧

主要職責：

• 庫存管理：

• 負責酒窖的庫存管理，包括進貨、存貨和出貨，確保庫存準確和充足

• 定期進行庫存盤點，確保產品質量和可用性

• 銷售策略：

• 制定和執行酒窖的銷售計劃，設定銷售目標和預算，推動銷售增長

• 監控市場趨勢和競爭對手，調整銷售策略以應對市場變化

• 客戶服務：

• 提供專業的產品建議和服務，解答顧客的問題，提升顧客滿意度

• 組織品酒會和其他促銷活動，吸引新顧客並增強顧客忠誠度

• 團隊管理：

• 招募、培訓和管理酒窖團隊，提升其專業知識和服務能力

• 評估員工表現，提供反饋和指導，促進團隊發展

• 財務管理：

• 負責酒窖的預算和財務報告，確保業務運營的盈利能力

• 分析銷售數據，制定相應的業務計劃和報告

• 合規與安全管理：

• 確保酒窖遵循相關法律法規和行業標準，維護產品的安全和質量

• 定期檢查庫存和設施，降低運營風險

職位要求：

• 學歷不限，男女不限，形象佳；

• 三年或以上酒類銷售工作經驗(對紅酒、威士忌品牌有一定了解)，有固定客戶資源及能獨立開發新客戶；

• 具備一定的市場分析能力，反應敏捷、具有較強的溝通能力及交際技巧；

• 有責任心，具團隊合作精神;

• 具一定抗壓能力，善於挑戰 ;

• 有酒店經銷商、煙酒行、團購管道銷售資源優先。

酒窖銷售主任/高級主任

職位描述：

• 酒窖銷售主任/高級主任兼配送負責管理酒窖的銷售業務，並同時負責產品的配送工作。此職位要求具備優秀的銷售技巧和良好的物流管理能力，以確保顧客滿意度和業務增長

主要職責：

• 銷售管理：

• 制定和執行酒窖的銷售策略，達成銷售目標

• 了解顧客需求，提供專業的產品建議，並解答顧客的問題

• 客戶關係管理：

• 建立和維護與主要客戶的良好關係，定期拜訪以了解其需求

• 協助客戶解決問題，提升顧客忠誠度

• 配送管理：

• 負責產品的配送安排，確保準時、安全地將產品送達顧客手中

• 管理配送路線，優化運送流程，提高配送效率

• 庫存和物流管理：

• 監控庫存水平，確保產品供應充足並減少庫存損耗

• 協調庫存管理和配送工作的協作，確保操作流程的順暢

• 市場推廣：

• 協助組織和推動市場推廣活動，提升品牌知名度

• 收集市場信息，分析競爭對手的動態，制定相應的應對措施

• 報告和分析：

• 定期準備銷售報告和配送狀況報告，分析數據以評估業務表現

• 提出改進建議，支持公司的業務發展

職位要求：

• 熱愛品酒及有兩年或以上酒類銷售經驗；

• 反應敏捷、表達能力強及具親和力；

• 良好銷售技巧及客戶服務意識；

• 粵語及普通話良好, 懂英文更佳；

• 有責任心，具團隊合作精神;

• 具一定抗壓能力，善於挑戰。

酒窖銷售員兼配送

職位描述：

• 酒窖銷售員兼配送負責在酒窖內進行銷售活動，同時負責產品的配送工作，以確保顧客獲得高品質的服務和產品。此職位要求具備良好的銷售技巧和基礎的物流管理能力

主要職責：

• 銷售業務：

• 迎接顧客並提供專業的產品建議，推廣酒窖的各類產品

• 了解顧客需求，解答問題，提供優質的顧客服務，以提升顧客滿意度

• 客戶關係管理：

• 建立與維護良好的客戶關係，定期跟進顧客反饋，增強顧客忠誠度

• 協助處理顧客投訴和查詢，確保顧客的需求得到滿足

• 配送管理：

• 負責產品的配送安排，確保準時、安全地將產品送達顧客手中

• 管理配送路線，優化運送流程，提高配送效率和準確性

• 庫存管理：

• 協助管理酒窖的庫存，確保產品供應充足，並定期進行庫存清查

• 確保酒窖內的產品陳列整齊，保持良好的店內環境

• 市場推廣：

• 協助組織和參加市場推廣活動，提升品牌的知名度和銷售額

• 收集市場信息，了解競爭對手動態，提供反饋以支持銷售策略的調整

職位要求：

• 持有小車車牌，能擔當文件派送等外勤工作;

• 良好銷售技巧及客戶服務意識；

• 粵語及普通話良好, 懂英文更佳；

• 有責任心，具團隊合作精神;

• 具一定抗壓能力，善於挑戰。

藥妝銷售經理

職位描述：

• 中藥房/藥妆門店經理負責管理和運營門店的日常業務，確保銷售目標的達成以及顧客滿意度的提升。此職位要求具備豐富的中藥及药妆知識、出色的領導能力和良好的客戶服務技巧

主要職責：

• 業務管理：

• 負責中藥房及药妆店的日常運營，包括庫存管理、銷售策略和促銷活動的執行

• 監控銷售數據，分析業務趨勢，制定相應的業務計劃

• 團隊管理：

• 招募、培訓和管理門店員工，提升團隊的專業知識和服務能力

• 定期評估員工表現，提供反饋和改進建議，促進團隊成長

• 顧客服務：

• 確保提供高品質的顧客服務，解決顧客的問題和需求，提供專業的中藥及药妆產品建議

• 收集顧客反饋，持續改進服務質量，提升顧客滿意度

• 庫存和財務管理：

• 監控庫存水平，確保產品供應充足，並減少庫存損耗

• 負責門店的預算和財務報告，確保業務的盈利能力

• 市場推廣：

• 執行和推動市場推廣活動，提升中藥房及药妆店的知名度和銷售額

• 與區域經理協作，制定符合市場需求的促銷策略和活動

• 合規與安全管理：

• 確保門店遵循公司政策和相關法律法規，維護安全和衛生標準

• 定期進行內部檢查，降低運營風險，確保業務合規性

職位要求：

• 中學或以上程度

• 中、英文程度良好

• 具有五年以上零售管理店鋪經驗，能獨立處理工作

• 良好溝通技巧及協調能力

• 操流利粵語、英語及普通話

• 有藥品及健康產品經驗者優先

藥妝銷售高級主任

職位描述：

• 藥妝銷售高級主任負責制定和執行藥妝的市場推廣和銷售策略，以促進產品銷售和市場擴展。此職位要求具備較強的市場分析能力、出色的溝通技巧和豐富的行業知識

主要職責：

• 市場分析：

• 進行市場調研，分析行業趨勢、競爭對手和客戶需求，制定相應的市場策略

• 定期撰寫市場分析報告，向管理層提供建議

• 銷售策略制定：

• 制定藥物貿易的銷售計劃和預算，確定年度和季度的銷售目標

• 設計和推動促銷活動，以提高產品的市場能見度和銷售額

• 客戶管理：

• 建立和維護與主要客戶的良好關係，定期拜訪客戶，了解其需求和反饋

• 協助客戶解決問題，提供專業的產品支持

• 團隊管理：

• 指導和培訓銷售團隊，提升其專業技能和業務能力

• 定期評估團隊表現，提供反饋和激勵措施

• 業務報告：

• 定期準備銷售報告，分析銷售數據和業績，提出改進建議

• 監控銷售指標，確保團隊達成既定目標

• 合規管理：

• 確保所有銷售活動遵循相關法律法規和公司政策，維護公司形象

• 參與內部和外部審核，確保業務合規性

中藥房 藥妝/ 店務員（兼職/全職）

職位描述：

• 店務員負責為顧客提供優質的服務，協助銷售中藥和药妆產品。此職位要求具備良好的客戶服務技巧、產品知識和團隊合作精神

主要職責：

• 顧客服務：

• 迎接顧客並引導他們選擇產品，提供專業的產品建議

• 解答顧客的問題，提供中藥和药妆的使用建議和注意事項

• 產品銷售：

• 進行產品推廣，達成銷售目標，提升門店的業績

• 協助顧客完成購買流程，處理結算事宜，確保收銀準確無誤

• 庫存管理：

• 監控庫存水平，確保產品供應充足，並及時補充庫存

• 定期清點庫存，協助進行庫存盤點和管理

• 環境維護：

• 確保店內環境整潔有序，保持產品展示的美觀

• 定期清理和整理貨架，維護產品的陳列效果

• 團隊合作：

• 與其他店務員緊密合作，確保服務流程的順暢和高效

• 參加定期的團隊會議，分享產品知識和服務經驗

職位要求：

• 中學或以上程度

• 中、英文程度良好

• 具有兩年以上零售管理店鋪經驗，能獨立處理工作

• 良好溝通技巧及協調能力

• 操流利粵語、英語及普通話

• 有藥品及健康產品經驗者優先

餐飲服務員（兼職/全職）

職位描述：

• 愛瑪膳私房菜服務員負責為顧客提供高品質的餐飲服務，確保顧客在用餐過程中的滿意度。此職位要求具備良好的溝通能力、服務意識和團隊合作精神

主要職責：

• 顧客服務：

• 迎接顧客並引導入座，介紹菜單和餐廳特色

• 接收和處理顧客的點餐，提供專業的建議和推薦

• 餐飲服務：

• 準備和上菜，確保餐點的準確性及上菜時的美觀

• 定期關注顧客的需求，提供額外的服務，如加水、清理桌面等

• 環境維護：

• 確保餐廳的整潔和衛生，定期清理桌椅和用具

• 協助餐廳的日常運營，包括補充餐具和管理庫存

• 顧客關係管理：

• 主動詢問顧客的用餐體驗，收集反饋以便改進服務

• 處理顧客的投訴和問題，確保及時解決

• 團隊合作：

• 與其他服務員和廚房團隊緊密合作，確保服務的流暢性

• 參加團隊會議，分享服務經驗和改進建議

業務發展與市場部總監（澳門及內地）

職位描述：

• 業務發展總監負責制定和執行公司在澳門及內地的業務發展策略，促進市場擴展和業務增長。此職位要求具備豐富的市場經驗、卓越的領導能力和良好的商業敏感度，以支持公司的長期目標

主要職責：

• 市場策略制定：

• 參與公司的重要營運決策活動，制定和實施針對澳門及內地市場的業務發展計劃，確保與公司整體戰略一致

• 監控市場動態，進行競爭分析，及時調整策略以抓住市場機會

• 為公司訂定經營預算，並做好預算控管，以及達成預算目標

• 客戶關係管理：

• 建立和維護與主要客戶及合作夥伴的良好關係，促進業務合作

• 代表公司參加行業會議、展覽和商務活動，提升品牌知名度

• 團隊管理：

• 領導和指導業務發展團隊，確保團隊成員有效執行業務計劃，達成業務目標

• 評估團隊績效，提供持續的培訓和發展支持

• 業務分析與報告：

• 收集和分析業務數據，監控業務表現，提供定期報告以支持高層決策

• 制定業務預算，監控支出，確保業務運營的可持續性

• 競爭品牌營業績效資料蒐集及分析

• 合規與風險管理：

• 確保所有業務活動遵循法律法規及公司政策，維護合規性

• 識別潛在業務風險，制定風險控制措施

職位要求：

• 碩士或以上學歷，工商管理碩士（MBA）、市場營銷、國際商業、戰略管理、金融優先。

• 10年或以上相關工作經驗。

• 能夠制定符合公司整體戰略的澳門及內地市場中長期業務發展計劃。

• 擅長市場分析、競爭者研究，並能將洞察轉化為可執行的市場策略。

• 熟悉內地及澳門的商業環境，擅長發掘並洽談戰略合作夥伴、分銷商或關鍵客戶。

• 具備從零到一開拓新市場或新業務線的經驗。

• 能與來自不同背景的同事、合作夥伴和政府部門有效協作。

口岸發展與管理部經理

職位概述：

• 口岸發展與管理部經理負責協助管理口岸的日常運營，確保所有運作符合公司政策及法規要求。該職位需有效協調資源、監控運營指標，並推動流程改進，以提升效率和客戶滿意度。

主要職責：

• 日常運營管理

• 監督口岸的運作流程，包括貨物進出口、通關及檢查程序。

• 定期視察碼頭營運狀況，確保團隊工作及時且準確。

• 協調與海關及其他機構的關係，確保運營通暢。

• 確保營運場地的安全性，檢測及避免各類安全隱患。

• 修改並呈交政府文件及商戶通告。

• 負責氹仔客運碼頭的運營管理，包括局方溝通及商戶協調。

• 協助氹仔客運碼頭商用空間招商及商戶進場、籌備、開業方案的制定。

• 團隊管理

• 指導和管理口岸運營團隊，確保達成日常運營目標。

• 進行團隊績效評估，提供反饋和發展建議。

• 組織團隊培訓，提升員工專業技能與服務意識。

• 流程優化

• 分析運營數據，識別改進機會並實施最佳實踐。

• 參與制定和實施運營策略，以提升效率和降低成本。

• 客戶服務

• 確保客戶需求得到滿足，及時處理客戶的投訴和建議。

• 建立並維護與客戶及合作夥伴的良好關係，以促進業務增長。

• 制定並實施簽約商家品牌的進場、籌備及開業方案。

• 報告及分析

• 定期準備運營報告，向總監匯報運營狀況及表現。

• 監控運營指標，確保目標達成並提出改善建議。

• 審核碼頭管理報告及其他相關文件。

職位要求：

• 本科或以上學歷，公共行政或商科相關專業優先考慮;

• 具有五年或以上商場管理、客戶服務經驗;

• 良好中英文溝通及書寫能力;

• 有責任感、能獨立處事、工作細緻及團隊意識強;

• 具一定抗壓能力及較強的溝通協調能力。

業務發展與市場部主任

職位描述：

• 業務發展與市場部主任負責協助業務發展團隊推動公司的業務增長，支持市場調研、客戶開發和業務分析。此職位要求具備良好的溝通能力、數據分析能力和自我驅動的工作態度，以支持公司的增長目標

主要職責：

• 市場調研與分析：

• 協助進行市場調研，分析行業趨勢和競爭對手的情況。

• 收集和整理潛在客戶的信息，識別新的商機。

• 客戶開發：

• 協助業務發展團隊聯絡潛在客戶，介紹公司的產品和服務。

• 參加行業展會和商務活動，擴展業務網絡。

• 業務提案與報告：

• 協助準備業務提案和報告，根據客戶需求制定解決方案。

• 定期向業務發展經理報告市場反饋和業務進展。

• 客戶關係管理：

• 協助維護現有客戶關係，定期跟進客戶需求，提供支持。

• 收集客戶反饋，幫助改進產品和服務。

• 團隊協作：

• 與內部團隊（如市場部、產品部）密切合作，確保業務計劃的有效執行。

• 參加部門會議，分享市場洞察和客戶需求

職位要求：

• 五年或以上的市場推廣 、活動策劃及執行經驗;

• 熟識廣告、市場營銷、新媒體、大型活動、旅遊產品等業務的發展與趨勢;

• 熟悉企業形象推廣和澳門政策方向;

• 責任心強、思維清晰、富創意、具優良的組識、協調、指揮及溝通能力;

• 具良好中文及英文寫作能力;

• 具視頻剪接及多媒體資訊製作經驗優先。

廣告平面設計師

職位描述：

• 廣告平面設計師負責支持設計團隊的日常運作，完成各類設計項目、文檔管理和行政工作。此職位要求具備良好的設計基礎知識、組織能力和溝通技巧

主要職責：

• 設計支持：

• 完成設計項目，包括資料收集、概念草圖和初步設計方案的製作

• 準備和整理設計提案及簡報材料，協助設計團隊進行項目展示

• 文檔管理：

• 負責設計文件的整理、存檔和管理，確保文件的準確性和可查詢性

• 協助撰寫設計相關的報告和文檔，維護設計部的數據庫

• 項目協調：

• 協助設計項目的進度跟蹤，確保項目按時完成

• 與其他部門協作，協調設計需求和資源

• 市場調研：

• 收集和分析市場資訊，了解行業趨勢和競爭對手的設計動向

• 協助準備市場調研報告，為設計決策提供支持

職位要求：

• 平面設計學系、美術設計等相關專科或以上學歷

• 了解市場上各行業的心理

• 熟悉Al，Photoshop等軟件應用

• 具色彩敏銳觀察力及分析能力

• 對項目負责、認真、有耐心

• 善於與團隊满通協作完成項目

• 具視频剪接及多媒體資訊製作經驗優先考慮。

申請方式：

有意者請發送簡歷至電郵：admin@csi-group.com.mo

公教中心（酒店）招聘

公教中心 Catholic Centre

Innovate Your Career

Catholic Centre Opening Soon in Macau!

We welcome you to be part of our dynamic team at Catholic Centre, strategically located in the vibrant heart of Macau and scheduled to open in 2026. As a 3-star hotel, we are committed to building a passionate, service-driven team dedicated to creating exceptional“5-star”guest experiences and redefining hospitality. Discover new opportunities in a supportive and positive environment that fosters your growth and professional development.

Join our unique family and shape your future career with us!

開創您的職業新篇章

澳門公教中心即將啟幕！

歡迎您加入公教中心這個充滿活力的團隊。酒店坐落於澳門繁華核心地段，計劃於2026年即將開業。作為一間三星級酒店，我們致力打造充滿熱情、以服務為導向的團隊，為賓客創造卓越的“五星級”體驗，重新定義酒店服務標準。在這個氛圍積極的環境中探索新機遇，實現您的成長和職業發展。

加入我們的大家庭，一同開創屬於您的職業未來！

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Front Office

Assistant Front Office Manager / Senior Front Office Supervisor

• Oversee the daily operations of the front desk, reservations, and guest service

• Ensure smooth check-in and check-out processes, addressing any guest concerns promptly

• Ensure smooth check-in and check-out processes, addressing any guest concerns promptly

• Monitor and maintain the hotel’s property management system (PMS) and other relevant software

• Ensure accurate handling of guest accounts, billing, and cashiering procedures

• Ensure all guests receive a warm welcome and personalized service throughout their stay

• Handle guest complaints and resolve issues in a timely and professional manner

• Implement strategies to enhance guest satisfaction and loyalty

• Maintain a visible presence in the lobby to interact with guests and address their needs

• Personally check all VIP rooms, escort and bid farewell to all VIP quests. Also to ensure VIP service is extended to every guest

Requirements:

• 3 - 5 years of experience in a 4-star or above hotel in Macau, with at least 3 years in a Front Office managerial role.

• Bachelor’s degree in Hospitality Management.

• Relevant certifications in hospitality, front office, or guest service management.

• Strong leadership and team management skills.

• Excellent communication and interpersonal abilities.

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus).

• Ability to multitask and work under pressure in a fast-paced environment.

• Proficient in both Chinese and English.

Concierge Supervisor

Responsibility:

• Lead the concierge team and ensure high-quality service delivery

• Welcome guests and assist with travel arrangements, transportation, ticketing, and special requests

• Handle guest complaints and provide prompt resolutions

• Collaborate closely with Front Office and other departments to enhance guest experience

• Train and guide concierge employees to follow hotel standards and procedures

• Manage concierge resources and maintain a clean, organized work area

• Build and maintain strong relationships with local vendors and travel partners

Requirement:

• Minimum 3 years of experience in hotel concierge or guest services, with supervisory experience preferred

• Bachelor’s degree in Hospitality Management

• Strong knowledge of local attractions, transportation options, and business contacts

• Excellent communication skills in English and Chinese

• Strong leadership, problem-solving, and customer service skills

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Proficient in Microsoft office suite

Reservation Supervisor

Responsibility:

• Supervise the reservation team to ensure all bookings are handled accurately

• Respond to guest and travel agent inquiries with professional recommendations

• Manage room inventory and participate in pricing strategies aligned with revenue goals

• Coordinate with Front Office, Sales, and other departments to ensure consistent information

• Handle complaints and special booking requests with effective solutions

• Train and guide reservation employees to maintain service quality

• Maintain accurate data and reports in the reservation system

Requirement:

• Minimum 3 years of experience in hotel reservations or related departments

• Bachelor’s degree in Hospitality Management

• Experience in OTA system and proficient in Microsoft Office Suite, hotel management system and PABX system (Knowledge of Shiji Cambridge and Alcatel Lucent is a plus)

• Good communication skills in English and Chinese

• Strong leadership, problem-solving skills, and attention to detail

• Willing to work shifts, weekends, and public holidays

• Proficient in Microsoft office suite

Reception Agent

Responsibilities:

• Handle guest check-in and check-out procedures

• Respond to guest inquiries and provide relevant information and assistance

• Address guest complaints and escalate issues to supervisors when necessary

• Maintain a clean and organized front desk area in line with hotel standards

• Coordinate with other departments to meet guest needs

• Operate the property management system and accurately record guest information

• Promote hotel services and facilities to enhance guest experience

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good command of spoken and written in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Proficient in Microsoft office suite

Concierge

Responsibilities:

• Assist guests with transportation, ticketing, itinerary suggestions, and personalized services

• Respond to guest inquiries and provide local information and assistance

• Support the concierge supervisor in handling daily tasks and special guest requests

• Coordinate with Front Office and other departments to ensure guest needs are met

• Maintain a clean and organized concierge desk, reflecting the hotel’s professional image

• Help manage concierge resources and record guest service requests

Requirements:

• Previous experience in hospitality or customer service is preferred

• Good knowledge of local attractions, transportation, and events

• Adequate communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Responsible, detail-oriented, and a good team player

• Proficient in Microsoft office suite

Reception Supervisor

Responsibilities:

• Oversee daily front office activities including check-in, check-out, and guest inquiries

• Ensure all front desk employees deliver courteous and efficient service according to hotel standards

• Handle guest complaints and resolve issues promptly and professionally

• Assist in employee scheduling, training, and performance monitoring

• Coordinate with other departments to ensure guest needs are met

• Monitor room availability and support revenue optimization strategies

• Maintain accurate records and reports related to front office operations

• Ensure the front desk area is clean, organized, and presentable at all times

Requirements:

• Minimum 3 years of experience in front office roles

• Strong leadership and communication skills

• Familiar with hotel property management systems (Cambridge PMS (by Shiji) is a plus

• Able to handle guest complaints with professionalism and empathy

• Good command of spoken and written in English and Chinese

• Proficient in Microsoft office suite

• Detail-oriented, organized, and able to work under pressure

• Willing to work shifts, weekends, and public holidays

Operator

Responsibilities:

• Answer and transfer internal and external calls accurately to the appropriate department or room

• Handle guest messages, wake-up calls, and other phone-related services

• Report communication equipment issues and assist with basic troubleshooting

• Coordinate with Front Office and other departments to ensure accurate message delivery

• Maintain a clean and organized switchboard area

• Assist in handling emergency calls and special situations according to hotel procedures

Requirements:

• Previous experience in hospitality or customer service is preferred

• Familiarity with PABX systems and basic hotel operations

• Good communication skills in English and Chinese

• Friendly, courteous, and with strong interpersonal skills

• Willing to work shifts, weekends, and public holidays

• Detail-oriented, responsible, and a good team player

• Proficient in Microsoft office suite

Guest Services

Senior Guest Services Manager / Guest Services Manager

Responsibilities:

• Manage guest services team to ensure consistent service standards

• Oversee smooth execution of check-in and check-out procedures

• Handle guest complaints and special requests with effective solutions

• Coordinate with housekeeping, front office, and other departments

• Follow up on VIP guest arrangements and personalized services

• Monitor daily operations and optimize service workflows

• Train, guide, and evaluate front-line staff performance

• Participate in planning and implementing guest satisfaction initiatives

Requirements:

• 5 – 8 years of experience in Guest Services within a 4-star or above hotel in Macau, including over 5 years in a managerial capacity.

• Bachelor’s degree in Hospitality Management.

• Proficiency in hotel management system and PABX system (Shiji Cambridge and Alcatel Lucent is a plus).

• Proficient in Microsoft office suite

• Hold relevant certifications in hospitality or guest service management.

• Strong communication, coordination, and leadership skills

• Familiarity with guest service procedures

• Ability to handle emergencies under pressure

• Proficient in both Chinese and English.

• Detail-oriented with a strong service mindset

• Willingness to work shifts and on holidays

Senior Guest Services Officer / Guest Services Officer

Responsibilities:

• Answer guest inquiries about hotel services and local attractions

• Handle service requests via phone, email, or in person

• Assist guests with bookings for transport, dining, or tours

• Maintain a clean and professional front desk area

• Record and follow up on guest feedback and complaints

• Support luggage storage and lost-and-found handling

• Coordinate with other departments to fulfill guest needs

Requirements:

• Strong communication and customer service skills

• Familiarity with basic front desk procedures and systems

• Friendly demeanor, professional appearance, and proper etiquette

• Ability to stay composed in a fast-paced environment

• Basic English proficiency for guest interaction

• Willingness to work shifts, nights, and holidays

• Prior experience in hospitality or customer service is a plus

• Proficient in Microsoft office suite

Food & Beverage

Head Chef

Responsibilities:

• Oversee the daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 5-8 years of experience in culinary roles, with at least 3 years in a leadership or executive chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Sous Chef

Responsibilities:

• Assist the Head Chef in managing daily kitchen operations, including food preparation, cooking, and presentation

• Ensure all dishes meet the hotel’s quality, taste, and consistency standards

• Supervise and coordinate the work of kitchen staff during shifts

• Monitor inventory levels of food supplies and kitchen equipment

• Assist in the development and execution of menus, ensuring they align with the hotel’s culinary vision and guest preferences

• Contribute creative ideas for new dishes and seasonal specials

• Ensure all recipes and portion sizes are followed accurately

• Ensure all food served meets the hotel’s quality standards and guest expectations

• Address guest feedback and complaints related to food quality or service promptly and professionally

• Collaborate with the Food and Beverage team to enhance the overall dining experience

Requirements:

• Minimum 4-6 years of experience in culinary roles, with at least 2 years in a supervisory or sous chef position. Experience working in a hotel or high-volume restaurant environment is highly desirable.

• High school diploma or equivalent is required. Culinary degree or equivalent certification from a recognized culinary school is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required.

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in F&B management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Chef

Responsibilities:

• Plan and prepare a variety of dishes according to menu specifications

• Supervise kitchen staff and delegate tasks effectively

• Ensure food quality, taste, and presentation meet standards

• Monitor inventory and order supplies as needed

• Maintain cleanliness and hygiene in all kitchen areas

• Follow food safety regulations and company policies

• Develop new recipes and contribute to menu innovation

• Manage kitchen operations during busy service hours

Requirements:

• Proven experience as a Chef or in a similar culinary role

• Strong knowledge of cooking techniques and kitchen equipment

• Familiarity with food safety and hygiene standards

• Ability to lead and motivate a kitchen team

• Creativity and passion for food presentation and flavor

• Good time management and organizational skills

• Willingness to work flexible hours, including weekends and holidays

• Culinary certification or relevant training is preferred

Chef Assistant

Responsibilities:

• Assist in preparing ingredients for cooking

• Follow instructions from Chef during food preparation

• Maintain cleanliness and hygiene in the kitchen and ensure proper storage of food and ingredients.

• Operate basic kitchen equipment safely; Help with plating and presentation of dishes

• Comply with food safety and hygiene standards

Requirements:

• Basic knowledge of cooking techniques and kitchen operations

• Willingness to learn and follow instructions

• Ability to work in a fast-paced environment

• Good hygiene and cleanliness habits

• Team player with a positive attitude

• Physical stamina to handle kitchen duties

• Flexibility to work shifts, including weekends and holidays

• Culinary training or relevant experience is an advantage

Stewarding Supervisor

Responsibilities:

• Manage and schedule the entire stewarding team.

• Ensure all kitchen utensils, equipment, and service ware are cleaned and sanitized to the highest standards.

• Maintain adequate inventory of cleaning supplies, chemicals, and equipment, placing orders as needed.

• Enforce strict safety and sanitation protocols (e.g., HACCP) to comply with health regulations.

• Oversee the proper operation and the maintenance of equipment.

• Coordinate with the Executive Chef and kitchen department heads to support their operational needs.

• Manage waste disposal and recycling programs efficiently.

• Train new stewarding staff on proper cleaning procedures, safety, and chemical handling.

Requirements:

• Proven experience as a Chief Steward or similar role in a high-volume kitchen.

• In-depth knowledge of sanitation regulations, proper chemical handling, and safety procedures.

• Strong leadership and team management abilities.

• Excellent organizational and inventory management skills.

• Ability to work under pressure in a fast-paced, hot, and humid environment.

• Good communication skills to interact effectively with kitchen and purchasing departments.

• Basic mechanical knowledge for troubleshooting machines is a plus.

• Willingness to work shifts, including weekends and holidays.

Steward

Responsibilities:

• Responsible for cleaning and sanitizing kitchen utensils, maintaining all equipment and work surfaces, and ensuring the cleanliness of kitchen and storage area floors.

• Dispose of waste and recyclables according to established procedures.

• Assist with receiving and storing deliveries as needed.

• Follow all safety and sanitation protocols (e.g., HACCP).

• Support other kitchen staff with basic tasks when required.

Requirements:

• Previous experience in hospitality or kitchen operations is preferred

• Basic knowledge of hygiene and food safety standards

• Ability to work efficiently in a fast-paced environment

• Physically fit and able to handle cleaning tasks and equipment

• Team-oriented with good communication skills

• Willingness to work shifts, including weekends and holidays

• Attention to detail and a strong sense of responsibility

• Basic understanding of kitchen tools and equipment

Restaurant Manager / Restaurant Supervisor

Responsibility:

• Oversee the daily operations of the hotel’s restaurant, ensuring smooth and efficient catering service

• Ensure all food and beverage services meet the hotel’s quality standards and meet guest expectations

• Develop and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Monitor inventory levels of food, beverages, and supplies, and manage procurement processes

Requirement:

• 5 - 8 years of experience in restaurant management, preferably in the hospitality industry and at least 3 years of experience in a leadership or managerial role. Experience working in Macau or familiar with the local market is an advantage

• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred

• Relevant certificates in food safety and sanitation (e.g., HACCP) are required

• Proficient in restaurant management software and Microsoft Office Suite

• Strong leadership and team management skills

• Excellent communication and interpersonal abilities

• Proficiency in restaurant management software and Microsoft Office Suite

• Ability to multitask and work under pressure in a fast-paced environment

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

• Willingness to work flexible shifts, including weekends and holidays

Senior Restaurant Captain / Restaurant Captain

Job Description:

• Assist in the daily operations of all F&B outlets, including restaurants, bars, banquets, catering and room service

• Monitor food quality, assist in inventory checks and prevent unnecessary expenses

• Address guest feedback and complaints promptly and professionally

• Conduct on-the-job training and implement standard operating procedures (SOPs) to improve efficiency and service quality

• Promote upselling and verify accurate billing procedures

• Support the setup and execution of events

• Enforce hygiene (HACCP) and safety regulations

• Report maintenance issues and conduct routine equipment checks

• Perform other operational tasks as required

Job Requirements:

• 4 - 7 years of experience, with at least 3 years in a supervisory role. Experience working in a hotel or high-volume restaurant environment is highly desirable

• Bachelor’s degree in F&B Management, Hospitality Management, Tourism, or a related field is preferred

• Basic financial knowledge (inventory control, cost management, daily reporting)

• Familiarity with restaurant service procedures (Western/Chinese cuisine, beverages, banquets, etc.) and hygiene/safety standards (e.g., HACCP, food safety)

• Good command of spoken and written Chinese and English

Bartender

Responsibilities:

• Mix and serve various alcoholic and non-alcoholic beverages

• Greet guests and provide friendly, professional service

• Manage bar inventory and conduct regular stock checks

• Keep the bar area clean and organized

• Recommend drinks and promote sales

• Handle customer orders and process payments

• Monitor alcohol consumption to ensure guest safety

• Assist in preparing garnishes, fruits, and bar snacks

Requirements:

• Knowledge of spirits, cocktails, and mixing techniques

• Strong communication and customer service skills

• Ability to work in a fast-paced environment

• Responsible and detail-oriented

• Willingness to work shifts and holidays

• Bartending certification is a plus

• Prior bartending experience preferred

Waiter

Responsibilities:

• Greet customers and escort them to their seats

• Present menus and answer questions about dishes

• Take and accurately record food and drink orders

• Serve meals and beverages promptly

• Attend to customer needs and requests

• Clear tables and reset for the next guests

• Handle billing and payment transactions

• Coordinate with kitchen and other staff

Requirements:

• Strong communication and customer service skills

• Ability to work efficiently in a fast-paced environment

• Basic knowledge of food service and etiquette

• Physical stamina to stand and carry trays for long periods

• Attention to detail and hygiene standards

• Teamwork and collaboration abilities

• Flexibility to work shifts, evenings, and holidays

• Prior experience is a plus

Housekeeping

Housekeeping Supervisor

Responsibility:

• Oversee the daily operations of the housekeeping department, including room cleaning, public area maintenance, and laundry services

• Ensure all guest rooms, suites, and public areas meet the hotel’s cleanliness and maintenance standards

• Develop and implement housekeeping procedures and protocols to improve efficiency and quality

• Monitor and manage inventory of cleaning supplies, linens, and amenities

Requirements:

• Minimum 3 years of Housekeeping experience, preferably in assisting supervisors in management role.

• Bachelor’s degree in Hospitality Management

• Proficiency in Microsoft Office Suite and hotel property management systems, particularly the Cambridge system, is a plus

• Ability to multitask and work under pressure in a fast-paced environment

• Good command of spoken and written Chinese and English

Linen Room Supervisor

Responsibility:

• Supervise, schedule and train linen room staff.

• Maintain linen/uniform room organization and conduct regular inspections.

• Coordinate with laundry and other departments.

• Manage linen/uniform inventory and prepare approved orders.

• Inspect all linen/uniforms before issuing and arrange repairs.

• Report any damage or losses.

• Follow all hotel SOPs and procedures.

• Maintain professional grooming standards.

• Promote teamwork and positive work behavior.

• Perform additional duties as assigned.

Job Requirement:

• Minimum 3 years of experience in linen room / laundry operations

• Bachelor’s degree in Hospitality Management

• Proficient in hotel linen/uniform distribution, laundry quality control and inventory management.

• Familiar with textile characteristics and professional laundry standards

• Skilled in operating industrial laundry equipment and linen management systems.

• Capable of establishing and optimizing linen room SOPs to improve linen turnover efficiency.

• Possess cost analysis skills for laundry operations with ability to effectively reduce linen loss rate.

• Flexible schedule availability (including night shifts, weekends, and holidays).

• Fluent in Cantonese and Mandarin, with good English communication skills

• Able to work under pressure and adapt to shift schedules.

Housekeeping Coordinator

Responsibilities:

• Answer calls promptly and professionally, relay messages to relevant staff

• Coordinate room status changes between Front Office & Housekeeping

• Process lost & found items properly

• Submit urgent maintenance requests to Engineering

• Prepare daily room attendant assignments and room assignments

• Generate and review occupancy reports (OOO/VIP/arrivals/departures)

• Manage guest loan items with proper documentation

• Follow all hotel SOPs and grooming standards

• Demonstrate professional conduct and teamwork

• Perform additional duties as assigned by superior

Requirements:

• High school diploma or above

• With related experience is advance

Room Attendant

Responsibilities:

• Sorts soiled linen / uniforms and forwards to the Laundry.

• Maintains the area of responsibility in a clean and orderly manner.

• Ensures proper shelving of the clean linen / uniforms.

• Reports any damage or loss of linen / uniforms to the supervisor. Send damaged items to the sewing room for repair.

• Prepares clean linen according to the requisition.

• Assists the supervisor in checking inventory.

• Performs any other duties as directed by the Linen Room Supervisor.

• Follows strictly all Hotel’s and Housekeeping departmental standard operating procedures.

• Maintains personal grooming as per Hotel’s standard.

• Emphasizes on good personal behavior as per guidelines laid down in the Employee Handbook.

Requirements:

• Minimum 1 year of room cleaning experience (hotel experience preferred).

• Proficient in standard room cleaning procedures.

• Proper use of various cleaning equipment and chemicals.

• Proper handling of lost-and-found items.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Public Area Attendant

Responsibilities:

• Cleans assigned areas (public spaces, back-of-house, offices, F&B outlets) include walls, windows, garbage disposal, carpet/furniture shampooing, and floor maintenance.

• Ensures equipment is well-maintained and reports defects to supervisors.

• Follows hotel safety, emergency, and pest control procedures.

• Handles lost-and-found items promptly.

• Adheres to hotel/department SOPs, grooming standards, and employee conduct guidelines.

• Performs additional duties as assigned and promotes teamwork.

Requirements:

• Able to identify cleaning requirements for different materials.

• Capable of prolonged standing work.

• Diligent and detail-oriented, able to complete tasks independently.

• Works well with colleagues to accomplish collaborative tasks.

• Able to work under pressure and adapt to shift schedules.

Tailor / Seamstress

Responsibilities:

• Professionally alter/repair uniforms, drapes and linens to hotel standards.

• Maintain an organized inventory of sewing supplies.

• Ensure equipment and work area remain clean and functional.

• Complete assigned tasks from Linen Room Supervisor.

• Strictly follow all hotel and departmental procedures.

• Maintain proper personal appearance standards.

• Exhibit professional conduct and teamwork.

Requirements:

• Prior experience in tailoring or related work is preferred.

• Familiarity with various fabrics and sewing techniques.

• Detail-oriented, responsible, and able to work independently.

• Good time management skills.

• Able to adapt to hotel working environment and shift schedules.

• Basic communication skills and a strong sense of teamwork.

• Able to work under pressure and adapt to shift schedules.

Safety Assurance

Safety Assurance Team Leader

Responsibility:

• Supervisor all security operations, including surveillance systems, access control, and patrol

• Respond promptly to security incidents, emergencies, and guest complaints

• Ensure the safety of guests and employees by maintaining a visible security presence throughout the hotel

• Provide ongoing training to safety personnel on emergency responses, conflict resolution, and customer service

Requirements:

• Minimum 3 to 5 years of experience in safety / security management, preferably in the hospitality industry

• Relevant security certificates (e.g., CPP, PSP, or equivalent) are a plus

• Possession of First Aid and CPR certification is an advantage

• Excellent communication and interpersonal abilities

• Proficiency in using security systems and technology

• Ability to remain calm and make quick decisions under pressure

• Fluency in English and Chinese (Cantonese and/or Mandarin) is highly desirable

Safety Supervisor

Responsibilities:

Develop and implement hotel security policies and emergency plans

• Supervise daily duties and shift schedules of security staff

• Conduct safety training to enhance staff awareness

• Handle emergencies and report to management promptly

• Regularly inspect surveillance systems, fire equipment, and evacuation routes

• Maintain effective communication with police, fire departments, and other external agencies

• Plan and execute security measures for major hotel events

• Prepare security reports and recommend improvements

Requirements:

• Minimum 3 years of experience in hotel or property security management

• Familiarity with security systems, fire equipment, and emergency procedures

• Strong organizational, coordination, and leadership skills

• Ability to handle emergencies and make quick decisions independently

• Excellent communication skills and customer service mindset

• Willingness to work shifts and on holidays

• Security certification or relevant professional license preferred

Safety Assistant

Responsibilities:

• Patrol all hotel areas to ensure safety and eliminate hazards

• Handle security-related issues for guests and staff

• Monitor surveillance systems and report irregularities promptly

• Assist in managing emergencies and unexpected incidents

• Control access at entrances and exits for people and vehicles

• Support fire drills and safety training activities

• Maintain order in public areas and prevent disputes or disturbances

• Keep duty logs and report work status to supervisors

Requirements:

• Prior experience in hotel or property security is preferred

• Physically fit and able to work shifts, including night shifts

• Good observation skills and ability to respond to emergencies

• Responsible and detail-oriented work ethic

• Basic communication skills and customer service awareness

• Familiarity with security equipment and procedures is a plus

• Basic Security Training Course certification is preferred

Estate

Duty Engineer / Technician

Responsibilities:

• Oversee the installation, operation, and maintenance of electrical, HVAC, plumbing, and other mechanical systems in our properties

• Assist Manager in creating plans for mechanical, electrical, and plumbing systems maintenance and designing solutions for existing problems

• Conduct regular inspections and checks of mechanical, electrical, and plumbing systems and ensuring all building code requirements are met

• Perform regular maintenance to ensure optimal functioning of equipment

• Stay up to date with the latest industry regulations and best practices

• Perform other tasks assigned by Manager

Requirements:

• Minimum 2 years of relevant experience on coordination of MEP services

• Higher Diploma or above in Building Services, Mechanical Engineering, Electrical Engineering or related field

• Familiar with MEP or Building Services requirements and standards

• Self-motivated and can work independently and sound problem-solving skills

• Proficient in computer applications, e.g. AutoCAD, MS Word and MS Excel

• Good command of both spoken and written Chinese and English

• Excellent interpersonal and communication skills

• Immediately available is preferable

Sales & Marketing

Marketing Manager / Assistant Marketing Manager

Responsibilities:

• Develop and implement marketing and promotional strategies for the brand, ensuring alignment with overall brand objectives

• Create annual marketing plans, including specific goals and budgets

• Create and execute targeted activities to enhance guest value and increase revenue, collaborating closely with various departments to highlight unique brand experiences

• Act as a liaison between different business units, understanding their needs and designing effective marketing plans or strategic actions

• Monitor and evaluate the effectiveness of ongoing marketing activities, setting key performance indicators for future initiatives

• Regularly update market trends, competitor analysis, and customer preferences to identify growth opportunities

• Design and execute hotel-specific promotional activities such as special packages, holiday events, and membership programs to attract more guests

• Maintain and develop relationships with key clients and partners to ensure high levels of customer satisfaction and loyalty

• Manage the hotel's social media accounts, create engaging content, and interact with followers to enhance the brand's online presence

• Proofread all marketing collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in marketing, with 3 years in a managerial role, preferably in the hospitality industry

• Bachelor’s degree in Business, Marketing, or a related field

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

Sales Manager / Assistant Sales Manager

Responsibilities:

• Develop market analysis and competitive analysis to improve campaign performance and achieve sales targets

• Explore, identify, and develop new opportunities

• Perform sales activities to meet corporate objectives

• Ensure completeness and validity of customer orders, and coordinate with various departments

• Monitor and evaluate sales activities to achieve desired business goals

• Service new and existing clients

• Conduct market research to monitor industry trends and competitor activities

• Provide guests with information (e.g., loyalty programs, area attractions, restaurants, facility information) to enhance guest experience

• Compile sales performance reports; collect feedback from sales channels and keep track of results to identify areas for improvement

• Responsible for planning, preparing, coordinating, operating, executing, and evaluating online campaigns and offline events

• Establish strong relationships with key clients, negotiate and prepare contracts

• Perform other tasks assigned by the Senior Sales Manager

• Proofread all sales collaterals before publishment to ensure accuracy and consistency

Requirements:

• Minimum 5-8 years of experience in sales, with 3 years in a managerial role, preferably in the hospitality industry

• Presentable, creative, self-motivated, responsible, organized, team player with good time management skills

• Mature with a positive mindset and a good team player

• Knowledge of the local market and industry trends

• Excellent communication, presentation, and negotiation skills

• Computer proficiency is required

• Fluency in both spoken and written English and Chinese

Sales Executive

Responsibility:

• Handle all sales-related documentation, activities and reports

• Manage accounts and maintain client relationships

• Assist in sales strategy planning and perform market and competitor analysis

• Adherence to company policies and perform other duties as assigned by superior to meet business needs

Requirement:

• Minimum 1 year of sales experience, preferably in hospitality

• Diploma in Hospitality Management, Business Administration or a related field

Finance

Finance Supervisor - Account Receivable & Income Audit

Responsibility:

• Compile and audit all income (especially for Rooms & Restaurants) related issue, ensure all revenue records are accurate and discrepancies reported on a timely basis;

• Prepare journals, daily operating report and reconciliation;

• Ensure all debit card, credit card and digital transactions are properly audited, booked and reconciled to bank statements and journals are recorded on a timely basis;

• Prepare daily report reflecting total sales and submitted to Financial Controller & Management;

• Prepare a daily breakdown for cash management and follow up the subsequent settlements by cashiers.

• Verify and update invoices, debit and credit notes, vouchers and receipts to guests;

• Reconciliation of receivable statement against system statement accounts;

• Ensure month end city ledger closing balance agree with G/L & Manage AR clearing account to ensure it is properly reconciled;

• Work closely with guests (especially for travel agents, group guests) and internal departments to ensure all documents are in order for receiving processing and issues, queries and disputes are resolved in a timely manner;

• Ensure that vouchers are presented in numerical sequence and are properly accounted for;

• Prepared necessary information/ breakdown/ schedules/ reports requested by superior or auditor

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Minimum 3 years of experience in Accounting / Finance role, preferably in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Proficient in Microsoft Office Suite, and knowledge of Sage X3 is a plus

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills.

Purchasing Supervisor

Responsibility:

• Assist to establish and implement purchasing department policies & procedures

• Advise superior on ways to improve effectiveness and efficiency of Purchasing department

• Create monthly & yearly purchasing plans with a focus on cost control, budget management, and the identification of local and overseas vendors

• Research potential vendors, compare and evaluate offers from suppliers

• Negotiate contract terms for agreement and pricing

• Track orders and ensure timely delivery

• Prepare purchasing forms, reports for approval process, including cost analysis and review quality of purchasing products

• Other duties or ad-hoc tasks assigned by superiors

Job Requirement:

• Minimum 3 years of experience in purchasing in the hospitality industry - Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

General Cashier

Responsibility:

• Responsible for cash management of hotel;

• Responsible for processing the daily cash receipt of hotel or restaurant, computer accounting entry to ensure accuracy of accounts;

• Responsible for cash paperwork processing and making statements;

• Assist the hotel finance department with daily affairs and operations.

• Follow department guidelines to perform work process of cashier counter, including verifying and keeping stubs to avoid any short payment or discrepancies in accounts;

• Manage, train and guide departmental cashiers on proper cash handling and reporting standards;

Requirement:

• Minimum 3 years of experience in cashier in the hospitality industry - High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Proficient in Microsoft Office Suite and Infrasys POS

• Flexible with rotating shift schedules

Finance Assistant (AR & Income Audit)

Responsibility:

• Process invoices, debit and credit notes, vouchers and receipts to guests;

• Issue statement and reconciliation to group guest, especially for OTA, other travel agents or groups;

• Sort out, filing, archiving relevant AR & Income audit supporting documents;

• Audit and trace the bank records for accuracy of cash/bank receipt;

• Act as cashier substitute when necessary.

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduate is welcome

• Software: Words, Excel, Powerpoint, SageX3.

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Finance Assistant (AP & Costing)

Responsibility:

• Prepare payment vouchers, cheque, remittance;

• Ensure regular payment are handled on times;

• Sort out, filing, archiving relevant AP & Costing supporting documents;

• Participate in month end stock taking and assist Auditor for annual stock taking;

• Messenger for banks, supplier and government departments etc;

• Other duties or ad-hoc tasks assigned by superiors;

Requirement:

• Bachelor degree holder or above in Accounting/ Finance

• Good command of spoken and written Chinese and English

• Fresh graduates are welcome

• Software: Word, Excel, PowerPoint, SageX3

• Ability to meet deadline

• Detail-oriented team player with financial analytical skills

Warehouse Assistant

Responsibility:

• Conduct monthly full counts & daily spot checks;

• Investigate variances and implement corrective actions;

• Monitor temperature logs for cold room (e.g. -18C to 4C);

• Update stock movements in Sage X3 System;

• Identify slow-moving items for utilization;

• Minimize spoilage or obsolescence losses;

• Organize storage by category (food/beverage/cleaning zones);

• Enforce First-In-First-Out (FIFO) policy;

• Distribute requested items to user departments;

Requirement:

• High school graduated or above

• Good command of spoken and written Mandarin, Cantonese (English is a plus)

• Software: Words, Excel, Powerpoint

Cashier

Responsibilities:

• Handle all payment transactions at the restaurant and lounge cashier counter, including operating the POS system and cash register for cash, credit card, and digital payments.

• Accurately and efficiently process sales, payments, refunds, and exchanges using the POS system (Infrasys).

• Count and verify the cash float at the beginning and end of each shift, immediately reporting any discrepancies (overages/shortages).

• Check, organize, and file all transaction records; perform end-of-shift cash settlement and reconciliation, verifying the day's total revenue.

• Clean and organize the checkout counter work area, ensuring a tidy and professional environment.

• Strictly adhere to all company policies, procedures, and internal controls regarding cash handling, security, and financial reporting.

• Assist the General Cashier or Finance department with daily cash deposits, reporting, and other tasks as required.

Requirements:

• High school graduate or above.

• Experience as a Cashier in the hospitality industry (hotel, restaurant, or similar).

• Must be willing and able to work in shifts (including nights, weekends, and holidays).

Human Resources

Human Resources Manager / Assistant Human Resources Manager

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 5-8 years of experience in HR, 3 years experience in managerial role, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Senior Human Resources Officer / Human Resources Officer

Responsibilities:

• Provide administrative support to HR, including but not limited to:

  • Managing employee records and databases

  • Coordinating new hire orientations and employee onboarding

  • Processing employee paperwork and benefits

  • Maintaining confidentiality and handling sensitive HR matters

• Assist in the recruitment process, including but not limited to:

  • Posting job advertisements and managing job applications

  • Coordinating interviews and assessments

  • Conducting background checks and reference checks

• Develop and implement employee engagement initiatives, including but not limited to:

  • Organizing employee events and activities

  • Conducting employee surveys and focus groups

  • Developing internal communications and company newsletters

• Ensure compliance with labor laws and regulations, including but not limited to:

  • Managing staff's compensation claims and return-to-work programs

  • Conducting workplace investigations and disciplinary actions

  • Maintaining accurate records of employee attendance and leave

• Assist in the development and implementation of HR policies and procedures

• Perform other HR-related tasks as required

Requirements:

• Minimum 3-5 years of experience in HR, preferably in the hospitality industry

• Bachelor's degree, preferably in Human Resources, Hotel Management, Business Administration, or a related field

• Proficiency in Microsoft Office and HR software

• Excellent organizational skills

• Ability to maintain confidentiality and handle sensitive HR matters

• Knowledge of labor laws and regulations in Macau

• Strong interpersonal abilities and communication skills

• Good command of spoken and written Chinese and English

Executive Office

Assistant to General Manager

Responsibilities:

• Assist the General Manager in daily operations and strategic planning

• Manage the General Manager's calendar, scheduling meetings, appointments, and travel arrangements

• Prepare reports, presentations, and correspondence as needed

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Attend meetings, take minutes, and follow up on action items

• Support budget preparation and financial reporting

• Coordinate special projects and initiatives as directed by the General Manager

• Maintain and organize files and records for easy access and reference

• Handle guest inquiries and concerns, ensuring prompt resolution

Requirements:

• Minimum 5 years of experience in an administrative or assistant to executives role, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and hotel management software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Secretary

Responsibilities:

• Provide high-level administrative support to the General Manager

• Manage the General Manager's calendar, schedule appointments, meetings, travel arrangements and itineraries with precision

• Prepare and organize reports, presentations, and documents for meetings

• Conduct research, compile data, and produce insightful analyses to support decision-making processes

• Anticipate the needs of the General Manager and proactively address them to enhance efficiency and effectiveness

• Handle correspondence, including emails, phone calls, and letters, ensuring timely response

• Examine, verify, and organize a variety of records and reports including budget documents, invoices, and regulatory reports

• Attend meetings, take minutes, and follow up on action items

• Facilitate communication and collaboration with other departments to ensure seamless operations

• Develop and maintain strong relationships with internal and external parties

• Maintain and organize files and records for easy access and reference

• Maintain confidentiality and discretion in handling sensitive information and matters

• Perform other administrative tasks as required

Requirements:

• Minimum 5 years of experience in a secretarial or administrative role supporting executives, preferably in the hospitality industry

• Bachelor's degree, preferably in Hotel Management, Business Administration, or a related field

• Exceptional organizational and time management skills, with a keen eye for detail

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and executive support software

• Ability to multitask, prioritize effectively, and thrive in a fast-paced environment

• Discretion and integrity in handling confidential information and sensitive matters

• A proactive approach to problem-solving and a commitment to excellence

• Ability to work independently and as part of a team

• Knowledge of hospitality operations and industry trends is an advantage

• Strong interpersonal abilities and diplomatic communication skills

• Good command of spoken and written Chinese and English

Senior Executive Office Officer / Executive Office Officer

Responsibilities:

• Administrative Support: Provide comprehensive administrative support to senior executives, including calendar management, travel arrangements, and meeting coordination.

• Communication: Serve as a liaison between executives and internal/external stakeholders, ensuring effective communication and timely responses.

• Project Management: Assist in the planning and execution of projects, including tracking progress, deadlines, and deliverables.

• Documentation: Prepare and maintain reports, presentations, and other documents as required; ensure all documentation is accurate and up-to-date.

• Event Coordination: Organize and manage executive meetings, conferences, and corporate events, including logistics and materials preparation.

• Research and Analysis: Conduct research and provide analysis to support decision-making processes for the executive team.

• Team Collaboration: Work closely with other departments to facilitate collaboration and ensure alignment with organizational goals.

Requirements:

• Bachelor’s degree in Business Administration, Management, or a related field.

• Minimum of 5 years of experience in an executive support role or similar position.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent written and verbal communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.

• Demonstrated ability to maintain confidentiality and handle sensitive information.

• Strong problem-solving skills and attention to detail.

• Experience in project management and familiarity with project management tools.

• Knowledge of corporate governance and compliance standards.

• Previous experience in a leadership role is a plus.

• Good command of spoken and written Chinese and English

Applicatiopn:

Please submit your detailed resume to recruitment@cchotel.com.mo

FL SPACE LIMITED 澳門招聘

Our client is a reputable corporation in the field of nutritional health science, dedicated to advancing human health through innovative, science-based nutrition solutions. With a strong portfolio of premium health products trusted worldwide, the company focuses on supporting people at every life stage — from general wellness and healthy ageing to targeted nutritional therapy — and is committed to continuous research, quality, and meaningful impact in the health and nutrition industry.

我們的客戶是在營養健康科學領域的知名企業，致力透過以科學為基礎的創新營養方案提升人類健康。憑藉深受信賴的高端健康產品組合，公司專注於支持人生各階段的健康需求 — 從新生嬰兒到長者，都持續投入研究、堅持品質，並在健康與營養產業中創造深遠影響。

醫療產品銷售代表（專責澳門客戶)

工作地點：澳門（間中往返香港）

職位概述：

推廣及銷售公司醫療產品組合，專注澳門市場客戶（醫院、診所、藥房、院舍及其他醫療機構），透過專業拜訪、產品演示及長期關係維護，達成銷售目標並提升品牌知名度。

主要職責：

• 計劃及推行促銷活動、產品試用及店內/診所活動，以達成年度銷售目標並提升產品知名度

• 執行現場銷售計劃：定期拜訪澳門藥房、診所、醫院及主要客戶，進行產品演示並促成交易

• 在公司 CRM 系統中準確維護客戶資料及銷售記錄，以便進行預測、跟進及報表分析

• 管理樣品及促銷材料，追蹤使用情況以確保最佳效果

• 與 KOL及網紅建立並培養長期合作關係，支持未來市場增長

• 持續監察競爭對手動態、新產品、價格及促銷活動，保持前瞻性並向團隊分享洞察

主要要求：

• 大學或專上教育，主修營養或相關學科同等學歷優先

• 具備至少一年銷售和客戶服務經驗者優先考慮

• 積極主動、注重細節、具備強烈成果導向及抗壓能力

• 獨立、具備優秀的溝通、演示及談判能力，能夠有效與醫療專業人士建立信任

Product Specialist

Are you target-driven, people-oriented, and passionate about helping others live healthier lives? We’re looking for enthusiastic Product Specialist to drive sales, build strong relationships, and make a real impact!

Key Responsibilities:

• Plan and launching promotions, product sampling, and in-store/trade events to hit annual sales targets and boost product visibility

• Execute daily field sales plans: Visit pharmacies, clinics, and key accounts; deliver engaging product presentations and close deals

• Keep accurate customer profiles, and sales data in our CRM system for forecasting and follow-up

• Manage samples and promotional materials — track usage to get the best results

• Build and nurture long-term relationships with KOLs and influencers to support future growth

• Stay ahead and share insights by monitoring competitors’ moves, new products, pricing, and promotions

Key Requirements:

• Tertiary education, preferably in Nutrition or a related discipline - but not mandatory

• A minimum of ONE-year of experience in sales and customer service is preferred

• Solid MS Office skills with great business analysis ability

• Independent, target-oriented, sales-focused, and truly customer-centric mindset with excellent communication skills

Application 申請方式：

有意者請將簡歷電郵至：hr@fl-space.com

Interested parties please send CV to: hr@fl-space.com

FOUR STAR COMPANY LIMITED 科達有限公司澳門招聘

We are member of Dah Chong Hong Holdings Hong Kong, is an Asia-based integrated market management provider specializing in healthcare. Offering comprehensive commercial and logistics solutions, Four Star partners with the world’s leading healthcare companies to distribute pharmaceuticals, medical devices, surgical equipment, diagnostics and OTC products for 500 brands into hospitals, pharmacies and specialty stores in Macau. To cope with our swift business growth, we would like to invite high caliber individual to fill the following positions.

倉務員

工作內容：

• 負責貨倉內倉務理貨工作，包括：收貨、點貨、貼標纖、執貨、上架、根據每日的出貨單安排出貨。

• 按照貨倉經理的要求進行每月盤點存貨、更新存貨記錄。保持倉庫的整潔等。

• 完成其他上級安排的工作任務。

工作要求：

• 具2年或以上倉庫工作

• 有醫療器械或藥品貨倉工作經驗者優先考慮

• 能略懂英文優先考慮

Supervisor/Senior Supervisor – Quality Assurance

Responsibilities:

• Support Head of Quality Assurance for maintenance of QMS for Good Distribution Practice of warehouse operation

• Handle daily QA supervision work in our GDP distribution warehouse

• Supervise QA operation in off-site GDP distribution warehouse

• Participate in quality audits by Department of Health or clients

• Prepare SOP and maintain good documentation system in the company

• Provide guidance and training to staff as necessary to ensure clear understanding of the operating standards and quality systems

Requirements:

• Degree in Pharmaceuticals, Chinese Medicines/Pharmaceutical, Chemistry, Life Science, Food Science

• Quality Management, Manufacturing, Engineering or related disciplines

• Minimum 3 years’ experience in pharmaceutical / healthcare warehouse operations / manufacturing

• Environment / food / cosmetic / FMCG

• Experience in quality management (i.e. ISO, GDP, GMP, etc)

• Good command of English & Chinese

• Proactive, action-orientated and able to work under pressure

• Less experience candidate will be considered a junior role

Senior Assistant/ Assistant- Client Services

Responsibilities:

• Support sales team on handing sales orders, quotation, customer enquiries, tender preparation and submission to clients

• Provide logistics & administrative support to the sales team, follow up the general documentary, billing etc.

• Communicate with different departments including sales and warehouse to ensure the orders are delivered in timely manner

• Assist with ad hoc projects and assignments

• Candidates with less experience may be considered for a junior position

Requirements:

• Bachelor’s degree holder in Business Administration, or a related field

• Minimum 3 years of experience in client servicing or administrative support

• Experience in handling tender submissions

• Proficient in English, Mandarin, and Cantonese

• Satisfactory communication and coordination skills with a client-centric mindset

• Skilled in Microsoft Office and capable of typing in both English and Chinese

• Positive, collaborative, and service-oriented attitude

• Immediate availability is highly preferred

Sales Representative - Pharmaceuticals

Responsibilities:

• Sale and Promote pharmaceutical product and monitor end-to-end production cycle from order creation to products delivery processes

• Provide product details to clients to maximize product or brand penetration through development and execution of sales plan & strategies

• Proactively explore new business opportunities, approach key account customers, dealers, pharmacy and other business partners and maintain good relationship with designated customers

• Work closely with marketing team to improve client satisfaction

Requirements:

• Graduate in Science or related disciplines is a advantage

• With sales experience in pharmaceutical industry will be advantage

• Minimum 1 years' proven sales experience within Pharmacy/Key Account or experience in Macau healthcare industry will be advantages.

• Effective selling, negotiation and inter-personal skills

• Good interpersonal skill and Coordination on work

• Able to work under pressure

• Highly proficient in MS Office including Excel & Word

• Proficiency in both written and spoken English & Cantonese

• Candidates with more experience will be considered as Senior Sales Representative

Sales Manager – Pharmaceuticals

Responsibilities:

• Develop business plans and implement related activities like customer events, sales and marketing campaigns, sales presentations necessary to achieve agreed objectives

• Provide Key account/hospital network support, market access support, including referral networks

• Have a deep understanding in the respective area and priority products. Maintain and enhance knowledge of products, product strategy, positioning, key messages, programs, company developments, customers, and competitors

• Achieve agreed contact, coverage and frequency targets through various communication channels

• Ensure customer satisfaction and best in class customer relationship

• Handle enquiries and complaints quickly and professionally and in accordance with company procedures.

• Contribute positively to the sales team through co-operative relationships and collaborative efforts to achieve team and company objectives.

• Provide input into effective use of promotional funds and territory sales forecasting.

Qualifications:

• Degree holder in Pharmacy or science related discipline.

• Minimum 6 years' proven sales experience within Pharmacy industry with at least 3 years' management experience; experience in Macau healthcare industry will be advantages.

• Proficiency in written and spoken English, Cantonese and Mandarin.

• Sensitive to market trend/ practice of pharmaceutical industry.

• Good time management, communication skills and negotiation skills.

• Demonstration of strong team-working, especially in a matrix environment.

• Good Persuasive ability and planning & organizing skills.

• Sales Force management experience is essential.

• Candidate with more experience may be considered as Assistant Manager.

Assistant Manager - Client Services

Role Summary:

To supervise a team of client services representatives to ensure client satisfaction with an organization's product or service. It is responsible to direct and control the processing and orders fulfilment, fielding customer inquiries, and resolving customer complaints. And also streamline business operations, provide product training to client services, discuss technical aspects about a product. Besides, to work with logistics, transportation, sales, and other departments for coordination purposes.

Key Responsibilities:

• Interact with clients and build relationships with them while ensuring their needs are being met

• Serve as a key service point for major client account

• Oversee a team of customer service assistants and ensure they are providing exceptional client experience

• Mastermind creative ways to deliver an exceptional client experience

• Develop and oversee the implementation of client service protocols

• Resolve complex client problems or disputes in a professional manner

• Coach and support team members to help them meet departmental goals

• Keep records and documentation of client interactions for training purposes

• Create monthly and quarterly departmental reports to determine whether KPIs are being met and where there is room for improvement

• Prepare statistical reports and performance summaries for management review

• Liaise and coordinate with different internal departments on resolving customer's cases and complaints in a logical and professional manner

• Perform ad hoc project as required.

Qualifications:

• Degree holder in business related discipline

• Minimum 5 years relevant experience in customer service and over 3 years in managerial role of call center function

• Customer service oriented and good problem/complaint handling skills

• Relevant experience in the Healthcare / Pharmaceutical industry is preferred

• Strong knowledge on ERP system is an asset

• Fluent in Cantonese, English and Putonghua

Assistant – Client Management

Role Summary:

The role provides administrative and client support across service delivery, claims processing, reporting, and training coordination. Collaborate with HR on onboarding, engagement initiatives, and policy communications to ensure smooth daily operations.

Key Responsibilities:

• Provide administrative support to internal and external clients to ensure smooth delivery

• Verify and process clients’ claims in accordance with established procedures

• Assist clients in preparing and submitting monthly reports on schedule

• Consolidate client sales orders for timely processing

• Support training coordination including scheduling, materials preparation, logistic arrangement and maintaining accurate documentation

• Collaborate with HR to coordinate company brand-building programs and employee engagement initiatives

• Coordinate with HR for onboarding sessions for new staff, including scheduling, materials preparation, and basic orientation support

• Conduct briefings to communicate updates on company policies and procedures

Qualifications:

• Bachelor’s degree holder in Business Administration, Human Resources, or a related field

• Minimum 1 year of experience in client servicing or administrative support

• Proficient in English, Mandarin, and Cantonese

• Satisfactory communication and coordination skills with a client-centric mindset

• Skilled in Microsoft Office and capable of typing in both English and Chinese

• Positive, collaborative, and service-oriented attitude

• Immediate availability is highly preferred

Accounting Clerk (Receivable)

Responsibilities:

• Responsible for daily accounting operations including account receivable invoice filing & system data input

• Perform routine accounting works include voucher entry and banks reconciliation

• Perform match and check Principal’s documents approvals before processing the payment settlement

• Responsible for preparing monthly customer’s statements

• Assist in month-end closing & audit working

• Able to work independently ;

• Undertake ad hoc duties as assigned

• Immediately available or short notice is highly preferred.

Requirements:

• Diploma in Finance / Accounting is an advantage

• Minimum 1 years of relevant experience, with accounting experience is preferred

• Proficiency in MS Office with knowledge

• Good in written and spoken English and Chinese

Junior Business Analyst / Application Support

初級業務分析師 / 應用系統支援

Responsibilities:

• Analyze and document new business requirements and identify problem areas of systems

• Perform UAT before system enhancement or new application implementation

• Provide end-user training on a regular basis

• Provide day-to-day support on business applications

• Liaise with internal IT teams to resolve issues related to above

• Perform ad hoc project assigned

Requirements:

• Degree holder in Computer Science / Information Technology or related disciplines

• Familiar with Distribution and Finance business process is an added advantage

• Experience in Oracle ERP / BI tools like Hyperion/EPM11 is preferable

• A good team player with outgoing, presentable, aggressive and highly self-motivated characteristics

• Fast learner with ability to work under pressure

• Responsible, initiative, proactive and able to work independently

• Proficiency in both written and spoken English, Cantonese and Mandarin

職責：

• 分析並記錄新的業務需求，識別系統中的問題區域

• 在系統升級或新應用實施前執行用戶驗收測試（UAT）

• 定期提供終端用戶培訓

• 提供業務應用的日常支援

• 與內部IT團隊協調解決相關問題

• 執行指派的其他臨時項目

要求：

• 計算機科學 / 信息技術或相關學科的學位持有者

• 熟悉分銷和財務業務流程者優先考慮

• 熟悉SQL語言心

• 有Oracle ERP / BI工具（如Hyperion/EPM11）經驗者優先

• 良好的團隊合作精神，性格外向、形象佳、積極進取且高度自我激勵

• 學習能力強，能在壓力下工作

• 負責任、主動、積極並能獨立工作

• 精通英語、粵語和普通話的書寫和口語

申請方式 Application:

We offer attractive package to the right candidates including discretionary bonus, pension fund, medical benefit, and life insurance. 我們為合適的候選人提供有吸引力的套餐，包括酌情花紅、養老基金、醫療福利和人壽保險。

Interested parties please send full resume with recent photo and expected salary to recruitment@fourstar.com.mo or call 2876 1122 for details. 有意者請將完整簡歷連同近照及期望薪資發送至 recruitment@fourstar.com.mo 或致電 2876 1122 了解詳情。

Personal data collected will be used for recruitment related purposes only

申請人所提供之個人資料絕對保密及只作招聘用途

澳門工藝有限公司招聘

市務助理

要求及工作內容：

• 大專或以上學歷

• 需至少一年相關工作經驗

• 熟練操作微軟Office辦公軟體

• 工作態度積極、負責任且具備主動性

• 能夠按時完成工作，並擁有良好的時間管理能力

• 協助策劃品牌推廣活動

• 參與品牌外展活動

• 跨部門協作及執行品牌宣傳活動

• 協調產品採購及撰寫產品資訊

• 經營社交平台及撰寫社交媒體貼文　　

• 經營購物網站及規劃常規推廣活動

• 協助市務部常規行政工作

應徵者請備履歷、近照及要求待遇寄澳門郵政信箱182號人力資源部收或電郵 mil@moccb.com (請註明應徵職位) (查詢電話：2823 4567)

耀鎮行有限公司澳門招聘

醫療用品代理誠聘：

Sales Executive

Job Description:

• Business promotion, customer retention, customer development

• Sell and promote all products and services to corporate and business customers

• Achieve sales targets, prepare sales plan and reports, provide value-added solutions to meet customer needs.

Requirements:

• Bachelor’s Degree (Business Administration, Engineering or Medical is preferable)

• Fluency in spoken/written Chinese (Cantonese and Putonghua ) & English

• Two years of sales experience, with medical field experience is ab advantage

• Result-oriented with strong communication skills

• Possess analytical thinking and business awareness

• Ability to handle work independently and solve problems

• Highly independent, self-motivated and enthusiastic

• Possess with High integrity, diligence and hard-working

Package:

• 16K-18K/month (with transportation allowances and commission)

• Five days work of week

• Medical benefits

• Government holidays

銷售代表Sales Executive

職位要求：

• 只限澳門居民

• 2年的銷售經驗, 對醫療用品有銷售經驗者更佳

• 良好中文及英文能力，能操普通話較佳

• 業務推廣、產品行銷、客戶維繫、客戶開發等工作

• 具有分析思維及商業意識

• 能夠獨立處理工作及解決問題能力

• 良好溝通技巧

• 能夠敏銳地關注細節

• 誠實、盡責、勤奮、細心

• 熟悉電腦文書處理工作，包括(MS Office/中英文輸入)

優先考慮：

• 有醫療用品銷售經驗

待遇：

• 16K – 18K (包括交通津貼及銷售佣金)

• 五天工作制

• 優良醫療福利

• 享政府假期

Customer Service Assistance

Job Description:

• Provide high-quality customer service and keep the company's professional image

• Provide product consulting services to customers.

• Issue invoices and manage the order process for delivery

• Perform daily clerical work

• Provide administrative support and aid

Requirements:

• Careful, Enthusiastic and Polite, honest and reliable and motivated

• Friendly and have good social communication skills

• Fluency in spoken/written Chinese (Cantonese and Putonghua) & English

• Ability to handle work independently and solve problems

• Familiar with computer word processing work, including (MS Office/Chinese and English input)

Package:

• Five days work of week

• Medical benefits

• Government holidays

客⼾服務⽂員

職位描述：

• 提供優質客⼾服務，維護公司專業形象

• 向客⼾提供產品的咨詢服務及協助銷售團隊跟進客⼾查詢

• 開立發票及處理派送之訂單流程

• 履⾏⽇常⽂書⼯作

• 提供⾏政管理⽀持及協助

職位要求：

• 細⼼，熱誠有禮，誠實可靠及有上進⼼

• 待⼈親切並具備良好社交溝通技巧

• 基本中、英語⽂能⼒

• 能夠獨立處理⼯作及解決問體題

• 熟悉電腦⽂書處理

Marketing Assistant

Job Description

• Assist in managing marketing materials

• Assist in collecting and organizing market information

• Assist in planning and executing marketing activities, including online and offline events

• Develop and manage marketing content and assets, such as leaflets and flyers

• Assist in managing social media accounts, creating, and publishing content

• Support other daily tasks of the marketing team

Key Requirements

• Bachelor's degree or above

• Proficient in using office software such as Word, Excel, and PowerPoint

• Proficient in using image editing tools

• Fluent in Cantonese with good writing skills in both Chinese and English

• Good coordination skills, strong learning ability, observation skills, and stress resistance

• Proactive, detail-oriented, and responsible

• Prior experience in marketing or new media operations is preferred

市場營銷助理

⼯作內容：

• 協助管理市場營銷材料

• 協助市場訊息收集及整理

• 協助策劃和執⾏市場營銷活動，包括線上和線下活動

• 市場營銷內容及資產開發及管理，如宣傳圖及宣傳單張製作

• 協助管理社交媒體賬號，創建和發布內容

• ⽀持市場營銷團隊的其他⽇常⼯作

招聘要求：

• 本科或以上學歷

• 能熟練運⽤Word, Excel and PowerPoint等辦公軟件

• 能熟練使⽤圖片編輯⼯具

• 流利的廣東話溝通能⼒及良好的中英⽂寫作能⼒

• 有良好協調能⼒、具有較強的學習能⼒、觀察⼒及抗壓⼒

• ⼯作主動積極、細⼼認真及有責任感

• 具備市場營銷或新媒體運營相關⼯作經驗者優先

Interested parties please send your CV and expected salary to recruit@ycl.mo

有意請把履歷電郵：recruit@ycl.mo

Applicants’ information will be kept confidential. All submitted documents will be used for this application only.

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熱門招聘：

某大藥業集團澳門招聘

某大藥業集團誠聘：

業務代表

• 負責藥品推銷，客戶包括零售藥房，醫務所，醫療中心及醫院

• 具備良好溝通能力，富團隊精神

• 提供在職培訓

• 設有底薪及佣金

• 歡迎應屆畢業生申請

申請方式：

有意者請電郵個人履歷及期望薪金至 hrdrecruitmentmacau@gmail.com。

*申請人提供之全部資料絕對保密及只作招聘之用

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Burberry 澳門招聘

Founded in 1856 by Thomas Burberry, Burberry is a global luxury brand with a distinctly British attitude. We are a global business with an extensive network of both owned and franchised stores across EMEIA, Asia Pacific and Americas. We are digital pioneers, and innovative technology underpins every aspect of our business, from product design to distribution and marketing. We believe that modern luxury means being socially and environmentally responsible; this mindset is core to our business and key to our long-term success.

Client Advisor

Department: RETAIL OFFLINE

City: Macau

Location: MO

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

RESPONSIBILITIES

SERVICE AND SALES

• Meet and exceed individual and store sales and other commercial KPIs

• Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction

• Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling

• Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

• Be efficient in following-up and delivering after-sales services to our clients

• Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required

• Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines

• Foster team work and a positive work climate

CLIENT ENGAGEMENT

• Build meaningful relationships with Clients

• Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

• Capture new luxury clients to grow the individual and store client book with a commercial objective mindset

• Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests

PERSONAL PROFILE

• A proven track record in delivering sales and exceeding targets

• Previous experience in Clientelling

• A strong interest in fashion, art and culture

• Strong product knowledge and good understanding of store retail operations

• Understanding of competitor products

• Experience in working as part of a team

• Fluent in local language; English proficiency is desirable

• Other language knowledge is desirable

• Demonstrates Confidence, Curiosity, Conviction, and Care

• Enjoys being part of a team

• Energetic, Pro-active and self-motivated

• Detail-oriented and creative with a passion for selling

• Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels

• Results driven and commercial mindset

• Flexible, collaborative and adaptable approach to work

MEASURES OF SUCCESS

• Individual sales performance and KPI’s (Appointments, UPT, ATV & AUR)

• Service targets (Guest Experience, Net promoter score)

• New client acquisition (conversion and retention)

• Number of appointments held on a monthly basis

FOOTER

• Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

>> APPLY NOW

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近期招聘：