WEI CHAN 澳門唯真清潔服務有限公司招聘

澳門唯真清潔服務有限公司誠聘：

清潔員

職務內容：

• 負責場所的衛生清潔，以確保達到清潔標準

• 正確處理及使用化學清潔劑等相關物的基本知識

• 匯報負責區域的任何損壞或異常狀況，確保能作出即時跟進

職位要求：

• 刻苦耐勞，體格強健

• 有責任感，積極工作態度

• 擁有相關工作經驗較佳

• 小學程度或以上

營運文員

職務內容：

• 負責日常行政事務及處理突發事件

• 負責編更及撰寫報告，熟悉 WORD，EXCEL，PPT 等軟件

• 接聽查詢來電及接待來賓，提供優質服務解答疑問

• 定期到公司承接的清潔場所視察

• 與客戶及員工保持良好的關係，並需協助處理及跟進投訴個案，並適時匯報。

職位要求：

• 大學畢業或以上

• 能以流利廣東話、普通話、英文溝通及文書處理

• 具有相關工作經驗優先

• 富責任感、具組織力、積極工作態度

• 工作認真，具良好溝通能力

項目主管

職務內容：

• 負責日常電腦文書處理，協助撰寫報告

• 協助接收員工之假期及其他申請，並提供所需申請文件

• 支援突發或臨時性的工作指派及提供協助

• 與客戶及員工保持良好關係，協助處理及跟進投訴個案，並適時作出匯報

• 負責場地管理及指揮，確保達到清潔標準

職位要求：

• 具良好的理解及溝通能力，能以廣東話，普通話，英語溝通

• 具有相關管理經驗，具備一定的領導能力

• 熟悉 WORD，EXCEL 等軟件

申請方式：

有意者請將個人履歷電郵致 info@weichancleaning.com，或致電熱線 2822 8181 查詢。申請人所提供的資料絕對保密，並只作招聘用途。

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安德魯澳門招聘

隨着本公司業務發展，現誠邀你加入我們團隊一展所長！

公司網址︰www.lordstow.com

I. 店舖 / 餐廳

1. 副經理

要求︰

• 具領導及管理技能

• 具有3年或以上的餐飲管理經驗

• 具相關合資格的管理或領導技巧優先考慮

• 良好中英文溝通

職責︰

• 協助經理及管理店舖的日常運作

• 存貨控制管理

• 店舖衛生管理

• 提供在職培訓

• 提供優質顧客服務

2. 主管

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 監督店舖的日常運作

• 銷售及收銀

• 維持店舖整潔

3. 副主廚

要求︰

• 三年以上西餐管理經驗

職責︰

• 協助主廚以及在他／她缺席時支援廚房的運營，並支援廚房團隊，確保所有要完成的任務盡可能順利進行。

• 以身作則，為您的下屬和後台團隊提供監督，指引和領導。

• 培訓員工 。

4. 餅店助理

要求︰

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責︰

• 銷售及收銀

• 維持店舖整潔

5. 廚房助理

要求︰

• 有一年以上相關工作經驗

職責︰

• 清洗廚房內各項廚具及各類餐具工作，確保廚房的工作地方整潔。聽從上司指示。

6. 咖啡店助理

要求：

• 高中或以上程度

• 熱誠有禮及富團隊精神

• 能操流利粵語，懂普通話及英語優先考慮

• 能配合店舖排班優先考慮

職責：

• 銷售及收銀

• 維持店舖整潔

II. 支援服務部-物流(Support Service-Logistic)

1. 司機

要求︰

• 於澳門超過2年的駕駛經驗及具貨車牌照(B牌 或C牌)

• 26歲至45歲

• 懂得手動波

• 體健

• 必要時需協助搬運公司的食品或物品

職責︰

• 負責運送公司的產品到所有店舖或指定地點

III. 工場

1. 件工

要求：

• 體健

• 具相關經驗優先考慮

職責：

• 人手捏制蛋撻皮

2. 工場助理

要求：

• 體健

• 不介意體力勞動

• 具職業安全概念優先

職責：

• 協助工場的清潔及搬運工作

• 協助麵包師完成生產計劃

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以上，會因應工作崗位及空缺，工作地點而有不同，包括︰路環市區、路氹區、氹仔區和澳門區，詳細可於預約時查詢。

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全職僱員可享有以下福利：

• 有薪年假 12 天

• 每週例假

• 法定有薪假期

• 每年雙糧

• 推薦獎金

• 良好晉升機會

• 醫療福利

• 膳食津貼

申請方式：

歡迎有意者於辦公時間上午 10:00 時至下午 6:00 時致電 2888 2355 李小姐 / 鄧小姐查詢。

或電郵至 hra@lordstow.com，請註明申請職位。

WYNN PALACE (MACAU) 澳門永利皇宮招聘

助理採購主任 Assistant Buyer – Procurement (ID:1452BR)

主要職責

• 協助採購主任進行管理和計劃相關的採購運作和當採購主任缺席時代替他的職務.

職位介紹

• 透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務

• 準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單

• 記錄供應商所提供的相關產品內容、價格、規格和其他資訊

職位要求

• 工作經驗：具採購工作經驗者優先考慮

• 教育程度：具大學畢業或同等程度學歷

• 知識及証書: 物料管理或採購文憑

• 語言能力：能操流利廣東話及良好英語

• 電腦應用：熟識 Ms Office 2003 或以上軟件操作，懂中文打字

Job Purpose

• Assist the Buyer to manage and plan all aspects of the Purchasing operation and deputize for the Buyer in his/her absence.

Key Responsibilities

• Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer-generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions

• Assist with the preparation of various monthly reports on orders raised, products used, and a list of stock holding issued to departments, ensuring adequate levels are maintained

• Document all relevant information and supplier responses regarding product availability, specification, and price

Competencies and Requirements

• Knowledge/Certificates: Knowledge of procurement is an advantage

• Language Abilities: Fluent Cantonese, Mandarin, and good English

• Education: Bachelor degree or above

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

採購主任 Buyer – Procurement (ID:828BR)

主要職責

• 協助採購經理按照永利採購營運的標準去執行採購的職責及任務

職位介紹

• 透過有效的採購程序與供應商協商以最具競爭力的價格提供物品及服務

• 準確地記錄和整理所有部門遞交的採購申請及訂單數據，包括需更正或已取消的訂單

• 記錄供應商所提供的相關產品內容、價格、規格和其他資訊

職位要求

• 工作經驗：具最少二年於大型機構從事採購工作經驗

• 技能 / 證書：具採購或材料管理學士學位優先

• 教育程度：學士學位畢業或以上

• 語言能力：操流利廣東話、普通話及良好的英語

• 電腦應用：懂中文輸入法, Ms Office 或以上軟件操作

Job Purpose

• Responsible for sourcing, primary negotiation, processing and ordering goods and services as required by end users, in accordance with the Procurement operation.

Key Responsibilities

• Ensure accurate recording of purchasing information by performing data entry tasks associated with purchase requisitions (manual or computer generated) and purchase orders. This includes the correction or cancellation of all purchase orders and requisitions

• Assist with the preparation of various monthly reports on orders raised, products used and a list of stock holding issued to departments, ensuring adequate levels are maintained

• Document all relevant information and supplier responses regarding product availability, specification, and price

Competencies and Requirements

• Experience: Minimum 2 years of procurement experience in a large organization

• Education: Bachelor degree or above

• Knowledge/Certificates: Diploma in materials management or procurement is an advantage

• Language Ability: Fluent Cantonese and good English

• Computer Skills: Intermediate MS Office or above. and Chinese characters input

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

互聯網推廣副經理 Assistant Manager – Web Marketing (ID:4280BR)

主要職責

負責制定與永利業務目標一致的市場營銷策略；管理並執行涵蓋多個數位渠道的推廣活動，包括電子郵件、網站、會員計劃、小程序及展示式廣告。並負責管理與維護永利的數位平台，確保其功能性、使用者體驗及內容符合業務目標與品牌指引。

職位介紹

• 策劃並執行多渠道推廣活動，以提升品牌知名度與參與度

• 與利益相關者及跨部門團隊合作，制定並實施數位策略，包括推廣活動、登陸頁面及轉化率優化

• 實際操作內容管理系統（CMS），並協助其他內容創作者撰寫及發布新內容

• 確保所有數位平台正常運作，包括排查及解決性能、插件及第三方整合相關問題，以提供流暢的使用者體驗（UI/UX）及強化 SEO

• 主導數位開發項目，從構思到完成，與內部團隊及外部供應商協作

• 持續進行業務分析，監控 KPI 表現、競爭對手動態及客戶數據，以做出明智決策並提升績效

• 制定並執行數位策略，以提升線上轉化率及客戶互動

• 持續關注數位行銷趨勢，並就數位項目開發與管理提供最佳實踐建議

• 確保所有數位平台符合法律標準（如資料隱私、無障礙設計）

職位要求

工作經驗：

• 具備 5 年以上數位行銷實務經驗

• 擁有網站管理、電子郵件行銷、社交媒體及線上廣告方面的專業能力；具會員計劃經驗者優先

• 具備強大的分析能力，能以數據（KPI、客戶行為）為依據制定策略

• 熟悉 SEO、UI/UX 原則及 CMS 平台；具備 AI 驅動搜尋（GEO）相關知識者更佳

• 熟悉亞太及中國市場，了解微信等平台、文化差異及多市場推廣的複雜性

技能 / 證書：

• 具備良好的談判技巧與線上分析能力，了解各線上渠道的指標、優化方式及客戶行為數據分析，以推動行銷策略與溝通改善；熟悉分析工具與網路測量技術

• 了解數位行銷趨勢、社交媒體行銷、病毒式行銷及行動行銷

• 教育程度：本科及以上學歷

• 語言能力：良好的英語和粵語讀寫能力

• 電腦應用：

• 熟練操作 MS Office、HTML，並熟悉 Photoshop、AI 等設計軟件

• 熟悉現有社交媒體平台及其行銷潛力

• 熟悉線上應用程式及智慧型手機平台

Job Purpose

The candidate will develop marketing strategies that align with Wynn’s business goals; Manage and execute campaigns across various digital channels, including email, web, membership, mini-program, and display advertising. Managing and maintaining Wynn digital channels to ensure their functionality, user experience, and content align with our business goals and branding guideline.

Key Responsibilities

• Developing and running multi-channels campaigns to drive brand awareness and engagement.

• Collaborate with stakeholders and cross-functional teams to develop and implement digital strategies, including campaigns, landing pages, and conversion optimization.

• Hands-on management of the content management system (CMS) and assist other content contributors in the creation and publishing of new content.

• Ensure all digital platforms functionality, including troubleshooting and resolving issues related to its performance, plugins, and third-party integrations for a seamless user experience (UI/UX) and strong SEO.

• Leading digital development projects from concept to completion, working with internal teams and external vendors.

• On-going business analysis and monitoring of KPIs performance, competitor activities and customer data to make informed decisions and improve performance.

• Developing and executing digital strategies to grow online conversions and customer engagement.

• Stay up to date on digital marketing trends and advise on best practices for digital projects development and management.

• Ensuring all digital platforms meet legal standards (data privacy, accessibility).

Competencies and Requirements:

• Experience:

• 5 years in a hands-on digital marketing role.

• Proven expertise in website management, email marketing, social media, and online advertising; Experience in membership program is a plus.

• Strong analytical skills with the ability to use data (KPIs, customer behaviour) to drive strategy.

• Good understanding of SEO, UI/UX principles, and CMS platforms. Modern digital marketing knowledge of AI- powered search (GEO) is an advantage.

• Experience in the Asia Pacific and China markets - understand platforms like WeChat, cultural nuances, and the complexities of multi-market campaigns.

• Knowledge/Certificates:

• Strong negotiating skills and online analytical abilities – understanding of online channel metrics, how to optimize performance in all online channels, detailed analysis of customer behavioral data to drive online marketing strategies & communication improvements. Knowledge of analytics and internet measurement technologies.

• Knowledge of digital marketing trends, social media marketing, viral marketing, and mobile marketing.

• Education: Bachelor’s degree or above

• Language Ability: Good written and spoken English and Cantonese

• Computer/Technology Skills:

• Proficient in MS Office, HTML, and familiar with online design software like Photoshop, AI

• Aware of existing social media platforms and the marketing opportunities these platforms provide

• Familiar with online applications and smartphone platforms

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

資訊科技商業智能副經理 Assistant Manager - IT Business Intelligence Group (ID:3108BR)

主要職責

資訊科技商業智能副經理負責理解其職位所面臨的工作優先事項，並確保其所指導的 BIG 團隊成員能夠理解並按需執行相關任務。此職位兼具管理支援工單、特殊請求以及分配專案的雙重角色。在專案管理方面，必須遵守既定的專案管理標準。若出現任何突發問題、挑戰或投訴，需立即向 BIG 團隊的經理及高級經理匯報。此職位亦肩負與各物業層級營運人員及其他 IT 成員保持良好溝通的重要責任。

職位介紹

• 理解即時出現的工作優先事項，確保相關任務按需安排並執行

• 負責交接班流程，確保所有工單被充分理解

• 監控並管理團隊的服務台工單，確保符合服務水平協議（SLA）

• 向高層管理層匯報可能引起關注的事項

• 對分配的專案執行專案管理流程

• 及時向商業智能管理層報告所有挑戰，並提供解決方案

• 辨識並維護分配專案的所有預算項目，包括營運支出（OPEX）預算

• 檢視 ServiceNow 服務台報告及工具，監控未處理工單，並根據優先級進行跟進

• 每日與營運高層溝通關鍵問題

• 與營運團隊合作，設計合適的風險及風險緩解方案

• 了解科技與營運業務

• 協助管理硬體與軟體的第二線支援

• 辨識並建立與服務供應商及系統廠商的合作關係

• 與公司其他部門保持溝通，了解並收集業務需求

職位要求

• 工作經驗

• 至少兩年與上述職責直接相關的工作經驗，其中包括兩年管理經驗

• 在專案與資源管理方面有相關經驗

• 對酒店／娛樂場／人力資源／財務應用有基本了解

• 教育程度：資訊科技相關領域的文憑或學位

• 語言能力：英語、普通話及粵語多語能力者優先

Job Purpose: The Assistant Manager BIG (AM BIG) is responsible for understanding the priorities that are presented to this position and assuring that the BIG team under his/her guidance understand and carry out the tasks as needed. This position has a dual role of managing support tickets, special requests as well as projects that they are assigned to. In the role of projects, project management standards must be adhered to. In this role, any unwarranted issues, challenges, complaints are to be raised to the Manager and Sr. Manager of the BIG Team immediately. This role has a major responsibility to keep good communications with all Property Level Operations staff as well as other IT members at the property level and SSU.

Key Responsibilities

• Understand priorities as they arise and how to ensure specific jobs are scheduled and carried out as needed.

• Own the process of Shift Change and ensure all tickets are understood.

• Monitor and manage the team’s Help Desk tickets to maintain the SLAs.

• Escalate any concerns that might cause concern to upper management.

• Provide project management processes on project that are assigned to this role.

• Report all challenges in a timely manner to BIG Management with options to rectify.

• Identify and maintain all budget’s items for projects assigned including operational expense (OPEX) budget.

• Review Service Now Help Desk reports and tools to monitor open tickets and provide the correct level of priority and follow-up as needed.

• Communicate on a daily basis with Operational executives on key issues.

• Work with Operations to design the correct Risk and Risk Mitigation elements.

• Understand technology as well as Operations.

• Assists to manage 2nd Tier support for both hardware and software.

• Identify and establish working relationships with service providers and systems vendors.

• Maintain communication with other departments within the company to understand and gather requirements.

Competencies and Requirements

• Experience:

• Minimum 2 years’ experience directly related to the duties and responsibilities specified, with 2 years of supervisory role.

• Proven track record in projects and resource management

• General understanding of Hotel/Casino/HR/Finance Applications

• Education: Diploma or degree in Information Technology field

• Language Ability: Multilingual English/Mandarin/Cantonese preferred

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

轎車服務副經理 Assistant Manager - Limousine Services (ID: 4018BR)

主要職責：

• 協助轎車服務經理及總監維持轎車服務

• 團隊每天的運作，確保轎車服務是有效率和流輰。

• 鼓勵團隊成員提供優越的轎車服務體驗。

職位介紹：

• 確保轎車服務能提供永利高標準的服務，以滿足客人的需要

• 清楚了解酒店的設施、服務和活動

• 監控轎車的質量機制，包括服務水準、員工的儀表、轎車的外觀、健康和安全

• 監察轎車的日常保養及維護

• 在預算之內安排定期的轎車維修和保養計劃

• 當意外發生時，處理保險的索償

職位要求：

• 工作經驗：具 4 年以上主任級別的工作經驗；

• 技能 / 證書：熟悉交通規則，對澳門及其旅遊景點有一定認識，具培訓和演講技巧優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好的英語、普通話和廣東話

• 電腦應用：基本 MS Office 電腦軟件操作; 懂 Opera 和Fast Track 操作優先考慮

Job Purpose

• Assist the Manager and Director with the daily operations of the Limousine Services Team.

• Ensure the limousine experience is efficient, smooth and memorable by motivating Team Members to exceed guests’ expectations.

Key Responsibilities

• Ensure Limo Drivers deliver Wynn Palace’s high standards of quality, service and guest satisfaction

• Know and understand the resort’s facilities, services and activities

• Monitor quality control mechanisms for Limos, including service standards, staff grooming, vehicle presentation, and health and safety

• Monitor and inspect the daily upkeep and maintenance of limousines

• Schedule regular limo maintenance and adhere to vehicle maintenance programs, while remaining within budget

• Handle insurance claims when accidents occur

Competencies and Requirements

• Experience: Minimum 2 years of supervisory experience

• Knowledge/Certificates: Traffic rules and regulations; training and presentation skills an advantage; knowledge of Macau and its attractions

• Education: Secondary school diploma or above

• Language Ability: Good English, Mandarin and Cantonese

• Computer Skills: Basic MS Office; knowledge in Opera and Fast Track an advantage

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

前堂服務副經理 Assistant Manager - Front Services (ID:2820BR)

主要職責

協助上級以領導行李服務、代客泊車服務及纜車服務部的團隊成員，透過個人化服務提升賓客的體驗。與賓客進行溝通，並根據賓客的需求提供五星級的禮遇及有效率的服務。

職位介紹

• 日常運作

• 協助監督和管理行李服務、代客泊車服務及纜車

• 服務部的日常運作

• 監控及管理酒店大堂的人流

• 建議並監控前堂服務的品質控制機制，包括賓客服務標準、員工儀容、設備展示和操作，以及職業安全

• 確保賓客的查詢及要求得到跟進

• 負責實施部門培訓計劃

• 與其他部門溝通和協作以滿足營運需求

職位要求

• 工作經驗：具 3 年以上五星級酒店的管理工作經驗

• 教育程度：學士學位或等同學歷

• 語言能力：能操及寫流利廣東話、普通話及英語，

• 懂其他國家語言者優先考慮

• 電腦應用：熟識 Ms Office 軟件操作，對 Opera 及Fidelio 系統操作有一定認識

Job Purpose

Assist to lead the daily operations of the Bell, Door & Valet and SkyCab Team. Enhancing the guest experience through a personalized level of service. Interact with the guests on a daily basis and provide courteous and efficient service pertaining to any needs they may have.

Key Responsibilities

• Daily Operations

• Assist in overseeing and manage the daily operations of the Bell, Door & Valet and SkyCab Department

• Monitor and manage the flow of traffic at hotel lobby

• Suggest and monitor quality control mechanisms for Front Services, including guest service standards, staff grooming, equipment presentation and handling, and health and safety

• Ensure guests’ inquiries and requests are addressed

• In-charge of departmental training programs

• Communicate and collaborate with other departments to meet operational needs

Competencies and Requirements

• Experience: Minimum 3 years of supervisory experience in a five-star hotel

• Education: Bachelor’s degree or above

• Language Abilities: Fluent spoken and written English,

• Cantonese and Mandarin. Other foreign languages an advantage

• Computer Skills: Proficient in MS Office; knowledge of Fidelio and Opera

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

市場業務專員 (服務大使) Marketing Executive - Mass Marketing (Services Ambassador) (ID:4247BR)

主要職責：為”永利臻享”的尊貴會員提供專業及優質的客戶服務

職位介紹

• 為娛樂場的尊貴會員提供專業及優質的客戶服務

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 與賓客維持良好溝通，提升客戶體驗及忠誠度，以建立穩固長遠之關係

• 清楚了解度假村內所有設備及服務

• 與其他部門協調，以確保項目能順利運行

職位要求

• 工作經驗：具最少一年娛樂場市場業務代表及高端客戶服務工作經驗者優先考慮

• 教育程度：高中畢業或以上程度

• 技能 / 證書：熟悉賭桌遊戲的玩法及規例為佳

• 語言能力：能操流利廣東話及普通話，良好英語；懂其他多國語言(如泰文，日語或韓語)者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及良好打字技巧 (英文及中文)

Job Purpose: Provide professional and high-quality customer service to esteemed members of “Wynn Rewards”.

Key Responsibilities

• Deliver professional and high-quality customer service to distinguished casino members.

• Assist in the planning and execution of promotional activities within the casino, including coordinating member participation.

• Maintain effective communication with guests to enhance their experience and loyalty, thereby cultivating long-term relationships.

• Maintain comprehensive knowledge of all facilities and services offered throughout the resort.

• Coordinate with other departments to ensure smooth operation of initiatives.

Competencies And Requirements

• Experience: Minimum 1 year of experience on casino marketing and high-end customer service is preferred

• Education: High school graduate or above.

• Knowledge/Certificates: Knowledge of table game regulations

• Language Ability: Fluent in Cantonese and Mandarin, with good command of English. Other languages ​​(such as Thai, Japanese or Korean) an advantage

• Computer Skills: Proficient in MS Office and good typing skills (English and Chinese)

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全主任Officer - Food Safety (ID:3160BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少一年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

• Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure full compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Organize and conduct food safety compliance inspections and evaluations on the property at a wide variety of food facilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations, and verifications to ensure programs are executed and document correctly, completely, and accurately.

• Perform and maintain routine microbiological analysis scheme and lab stock management

• Assist on raw materials and all process monitoring to assure compliance with local regulations and food safety standards

• Maintain food safety management documentation, keep and file records in a systematic manner. Monitor and assess cleaning and sanitation of food preparation area and process

Competencies and Requirements

• Experience: Minimum of 1 year’ experience at a similar level of the hospitality industry, catering services, or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations is an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

食品安全高級主任 Senior Officer - Food Safety (ID:3110BR)

主要職責

• 以有效和可持續發展的方式管理和維護食品安全系統。帶領、改進、解决食品安全和品質檢測問題。以確保其處理過程遵守澳門的食品安全法規。

職位介紹

• 對公司各種處理食品的設施進行食品安全規管、評估和調查

• 為每日執行的前提方案(PRPs)和內部食品安全規管機制進行監管、記錄審查、校準和驗證，以確保方案得到執行並被準確、完整地記錄在案

• 負責執行常規微生物分析方案以及對實驗室庫存進行維護和管理

• 協助監控原材料和所有食品處理過程，以確保符合本地法規和食品安全標準

• 有系統地保存和歸檔食品安全管理文件，監控和評估食品製備區域和過程的清潔和衛生

職位要求

• 工作經驗：具至少兩年於酒店業、餐飲服務業或大型食品生產廠的食品安全相關工作經驗

• 技能 / 證書：具食品安全培訓和實驗室操作經驗者優先考慮

• 教育程度：需持有食品科學或相關學科的學士學位

• 語言能力：操流利廣東話及英語

• 電腦應用：精通MS Office

Job Purpose

Manage and maintain the food safety system in an effective and sustainable manner. Lead process improvements and resolution of food safety and quality issues. Ensure fully compliance with food safety laws and regulations of Macau.

Key Responsibilities

• Daily implementation of all prerequisite program and internal food safety requirements monitoring, record reviews, calibrations and verifications to ensure programs are executed and document correctly, completely and accurately.

• Review inspections and ensure corrective and preventative actions are taken in effective and timely fashion

• Organize and conduct food safety compliance inspections and evaluations on property at a wide variety of food facilities

• Ensure the practicing food safety and hygiene standards compliance with local regulations and the food safety management system requirements

• Strengthens food safety understanding throughout the organization through training and other knowledge management activities

• Conducts microbiological and hazard analysis on food ingredients and manufacturing processes to determine effectiveness of hazard mitigation steps

Competencies and Requirements

• Experience: Minimum of 2 years’ experience at a similar level of hospitality industry, catering services or at a large food production plant

• Knowledge/Certificates: Knowledge of training and laboratory operations an advantage

• Education: Bachelor degree in Food Science or a related field

• Language Abilities: Fluent English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

人力資源創作及僱員傳訊高級代表(多媒體內容製作) Senior Representative - HR Creative & Team Member Communications (Multimedia) (ID:3335BR)

主要職責: 負責為公司內部溝通開發並製作創意視覺及多媒體內容。構思並執行涵蓋多種媒介之專案，包括平面設計、攝影、影像製作及動態圖像，並確保充分體現永利品牌的獨特識別性。

職位介紹

• 負責公司內部溝通所需之數位與印刷媒介圖像設計與製作。

• 負責員工溝通、活動及宣傳影片之規劃、拍攝與剪輯工作。

• 製作各類電子與印刷出版品，包括電子報、公告、海報及通知，並確保版面設計與內容一致性。

• 拍攝員工活動及企業活動之攝影與影像素材，完整紀錄現場氛圍與重點時刻。

• 依照專業標準進行照片與影片後製工作，包括修圖、色彩校正及動態圖像處理。

• 與人力資源部門及跨部門團隊密切合作，共同構思並執行創意宣傳企劃。

• 確保所有製作內容皆符合永利品牌識別規範，並維持一致性與專業形象。

職位要求

• 工作經驗：具至少兩年多媒體設計、影像製作及／或平面設計相關工作經驗。具備酒店或服務業相關經驗者優先考慮

• 知識/證書：熟悉 Adobe Creative Suite（如 Photoshop、Illustrator、InDesign）及影片剪輯軟體，例如 Adobe Premiere Pro、After Effects 或 Final Cut Pro

• 教育程度：具備多媒體設計、平面設計、視覺傳達或相關領域之文憑或學位者優先考慮

• 語言能力：能操流利粵語、普通話及良好英語

• 電腦應用：精通多媒體製作、影片／照片編輯及各類平面設計應用程式。

• 其他要求：具備卓越的創意視野、細節掌控能力，並能在高效率的工作環境中同時管理多項專案。

Job Purpose: Responsible for the development and production of innovative visual and multimedia content for internal Company communications. Conceptualize and deliver projects in a range of mediums—including graphic design, photography, videography, and motion graphics— while consistently maintaining the distinctive brand identity of Wynn.

Key Responsibilities

• Create and deliver graphic designs for internal company communications across both digital and print platforms.

• Plan, shoot, and edit video content to support employee communications, events, and campaigns

• Execute desktop publishing tasks for web and print materials, including newsletters, bulletins, posters, and official announcements.

• Capture photography and videography at employee engagement and events

• Perform high-quality photo and video editing, including retouching, color correction, and integration of motion graphics

• Collaborate with Human Resources and cross-functional teams to develop and execute innovative internal campaigns

• Maintain consistency with Wynn’s brand identity across all projects

Competencies and Requirements

• Experience: Minimum 2 years’ experience in multimedia design, videography, and/or graphic design. Experience in hospitality or service industry preferred.

• Knowledge/Certificates: Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and video-editing software such as Adobe Premiere Pro, After Effects, or Final Cut Pro.

• Education: Diploma or Degree in Multimedia, Graphic Design, Visual Communication, or related field preferred.

• Language Ability: Fluent in Cantonese and Mandarin, with good speaking in English.

• Computer Skills: strong skills in multimedia production, video/photo-editing, and graphic design applications.

• Other Attributes: Strong creative vision, attention to detail, and ability to manage multiple projects in a fast-paced environment.

For enquiries, please contact us at (853) 8889 1188 during office hours
From Monday to Friday between 9:00am and 6:00 pm

社區及政府關係主任Officer - Community and Government Relations (ID:3003BR)

主要職責

協助社區及政府關係經理在本地和國際上實施企業社會責任策略，以確保公司對社區產生正面影響。

職位介紹

• 協助管理和執行旨在代表公司並為社區作出積極貢獻的策略和計劃

• 處理來自本地、國際組織和政府部門的資詢

• 與內部部門及社區團體協調，以進行酒店導賞，安排社區活動的拍攝和招待

• 起草和翻譯新聞材料，包括新聞稿、報告等

• 管理和保存與企業社會責任相關活動的資產和材料

• 與公司內外部門、非政府機構和政府部門保持聯繫，並建立和維持良好的關係

• 協助制定及推廣社區關係計劃與倡議，並撰寫符合公司及政府規定的報告

職位要求

• 工作經驗：具至少兩年相關工作經驗優先考慮

• 教育程度：需具新聞或傳播學士學位

• 語言能力： 能操流利廣東話及英語，具良好中英文書寫能力

• 電腦應用： 熟識Ms Office軟件操作，包括Word和Excel (中文及英文)

Job Purpose

Support Manager - Community and Government Relations in the implementation of corporate social responsibility strategies locally and internationally to ensure the companies has launched positive impact on the community.

Key Responsibilities

• Assist to manage and execute the strategies and programs designed to represent the company favorably and make positive contributions to the community.

• Handling enquiries from local, international organizations and governments etc.

• Coordinate internally and externally for conducting property tours, organizing filming and photoshoots and entertainment for community event.

• Assist in drafting and translating press material and reports.

• Manage and store the assets and materials for the CSR activities

• Liaise with internal and external departments to cultivate and maintain a good relationship with NGOs and government entities.

• Assist in developing and promoting community relations plans and initiatives, preparing reports that complies with company and government requirements.

Competencies and Requirements

• Experience: Minimum 2 years of experience in related field

• Education: Bachelor’s degree in Communications or Journalism preferred

• Language Abilities: Good written and spoken English, Mandarin and Cantonese

• Computer Skills: Proficient in MS Office (English and Chinese) and Excel.

弱電壓系統一級技術員 ELV Electrical Technician I (ID:1698BR)

主要職責：使建築管理系統和弱電壓系統處於正常的功能狀態，並進行預防性和糾正維護。

職位介紹

• 按照預防性維護計劃，進行建築管理系統控制台和控制系統的日常安裝，維修和維護工作

• 協助糾正及緊急情況下的工作

• 負責操作及維護樓宇系統及設施，更新維修記錄

• 向管理層報告問題

• 在嚴格的安全條件下，進行維修和保養工作

職位要求：

• 工作經驗：至少2年的建築管理系統維護，HVAC和自動化控制系統工作經驗。

• 技能 / 證書：具電子或電氣工程專業證書

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 其他要求：具Siemens Automation Insight / Desigo, PLCs 系統經驗優先考慮

Job Purpose: Maintain Building Management (BMS) and ELV Systems in normal and functional condition, preventive and corrective maintenance of control systems.

Key Responsibilities

• Conduct daily installation, repair and maintenance work of BMS Panels and Control Systems, according Preventive Maintenance Plan

• Assist corrective maintenance and emergency calls

• Operate and maintain Building Management Systems and update maintenance records

• Report and escalate problems to management

• Control the repair and maintenance work under strict safety conditions

Competencies and Requirements

• Experience: Minimum of 2 years’ experience in Building Systems maintenance, HVAC and Automation control systems.

• Knowledge/Certificates: Trade certificate in Electronic and Electrical Engineering

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese and Mandarin. Basic English an advantage

• Computer Skills: Siemens Automation Insight/Desigo, PLCs, MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

電器二級技工Electrical Technician II (ID:1438BR)

主要職責：須負責按照預防性維修計劃及臨時需要操作和維護電力系統和電器

職位介紹

• 負責操作和維護電力系統和電器

• 負責安裝，維護，修理和增加電力系統和電器

• 在嚴格的安全生產條件下，進行維修和保養工作

• 確保電力供應及分配充足，緊急備用系統運作正常

• 向電機工程師或以上主管報告問題

職位要求

• 工作經驗：具最少三年電力/電器維護的工作經驗 (具酒店維護優先考慮)

• 技能 / 證書：具相關範疇的學徒認可者優先

• 教育程度：中學畢業或同等學歷

• 語言能力：能操良好廣東話及普通話，一般英語

• 電腦應用：熟識MS Office

Job Purpose: Operate and maintain electrical systems and electronics in accordance with preventative maintenance programs and as ad hoc needs arise.

Key Responsibilities

• Operate and maintain electrical systems and electronics

• Install, maintain, repair and add to electrical systems and electronics

• Perform repairs and maintenance work under strict safety conditions

• Ensure power supply, distributions and emergency backup systems are healthy, functional and ready for mobilization

• Report and escalate problems to the Supervisor (Electrical)

Competencies and Requirements

• Experience: Minimum of 3 years’ experience in hotel electrical/electronics maintenance

• Knowledge/Certificates: Relevant accredited apprenticeship preferred

• Education: Secondary school or equivalent

• Language Abilities: Good command of written and spoken Chinese (Cantonese/ Mandarin) and English an advantage

• Computer Skills: Proficient in MS Office

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

動能裝置資深動畫技術員Lead Animation Technician - Public Attractions (ID:3674BR)

主要職責：操作、維修及維護表演設施系統，確保每場科技幻影表演均符合永利之超卓水準

職位介紹

• 進行操作前測試，檢查和驗證設備運作暢順，包括聲效和視覺質量，確保維持最高質量的表演

• 記錄相關維護、故障、停機時間以及所需之改進項目

• 維護系統組件以確保最佳運作狀態

• 密切注視表演進度，如遇任何緊急事故，及時作出回應和行動。

職位要求

• 工作經驗：具五年以上相關聲效操作、燈光、自動化系統、索具及舞台設備經驗

• 技能 / 證書：具視頻,音頻和投影系統的信號分配、通訊、現場視頻工程如 D3 Designer、QSC Designer、Audio Architect 的操作和編程知識技術優先考慮

• 教育程度：高中畢業或以上程度

• 語言能力：能操良好英語、廣東話及普通話

• 電腦應用：熟識MS Office

Job Purpose: Operate, repair, maintain and troubleshoot the immersive attraction system to maintain high quality of the immersive attraction.

Key Responsibilities

• Conduct pre-operation tests to check and verify equipment and sound and vision quality to ensure the immersive attraction delivers Wynn Palace’s high standards of quality

• Documenting maintenance, faults, downtime, and needed improvements

• Maintain systems components to maximize performance excellence

• Responds to and actions any emergency call from attraction system

Competencies and Requirements

• Experience: Minimum 5 years of AV, Lighting, Show Control, rigging and staging theatrical experience

• Knowledge/Certificates: Knowledge of Live show production, Video signal distribution, Audio gain staging, Audio communications, Live Video Engineering. Operational and programming knowledge of D3 Designer, QSC Designer, Audio Architect is plus.

• Education: High School or above

• Language Ability: Good English, Cantonese and Mandarin

• Computer Skills: Proficient in MS Office.

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

管事主任Supervisor – Stewards (ID:1743BR)

主要職責

須負責建立及履行管事部最佳的練習，同時亦須對團隊成員作出激勵性等工作，以確保能清洗，清潔，擦亮及維護所有碗碟的衛生，烹飪設備（烤爐及爐頭），銀器，玻璃器皿，餐具，煙灰缸和廚房的工作範圍。

職位介紹

• 須監管所分配的工作範圍能運作順利

• 維持永利澳門的高標準衛生和安全的工作範圍，設施及設備

• 設計，執行和監督存放餐具，鍋及玻璃器皿的最佳收拾，清潔及清洗等方法，並須清潔和消毒廚房設備及工作範圍，包括烤爐，爐頭，地板和天花板等

• 監督和監測如何正確地使用，處理和儲存清潔劑

• 當管事高級主任不在崗位時，須履行其委派的工作

職位要求

• 工作經驗：具最少兩年從事廚房工作者為佳

• 技能 / 證書：具如何正確使用，處理和儲存清潔用品的知識

• 教育程度：高中畢業或以上程度

• 語言能力：流利廣東話及普通話

Job Purpose

Create and implement best practice in Stewarding activities and motivate Stewards to exceed expectations for clean, polished and hygienic dishes, cooking equipment (ovens, stovetops), silverware, glasses, utensils, ashtrays and kitchen work areas.

Key Responsibilities

• Oversee the efficient operation of the assigned duty area

• Maintain Wynn Macau’s high standards of hygiene and safety for work areas, facilities and equipment

• Design, implement and monitor best practices for clearing, cleaning, washing and storing crockery, pots and glassware, and sanitising kitchen equipment and work areas, including ovens, stovetops, floors and ceilings

• Implement, supervise and monitor the correct use, handling and storage of cleaning chemicals

• Perform duties assigned by the Senior Stewards Supervisor and assume responsibilities in the Senior Supervisor’s absence

Competencies and Requirements

• Experience: 2 years’ kitchen experience an advantage

• Knowledge/Certificates: Knowledge of correct use, handling and storage of cleaning chemicals

• Education: Secondary school or above

• Language Abilities: Fluent Cantonese or Mandarin

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

客戶關係管理副經理Assistant Manager - CRM (Campaign Automation and Development) (ID:3896BR)

Job Purpose

The ideal candidate will not only possess technical expertise in Python, SQL, and Airflow but also demonstrate a keen understanding of business needs and the ability to apply sound judgment in workflow development. This role includes mentoring junior developers and collaborating with cross-functional teams to ensure successful project delivery.

Key Responsibilities

• Code development: Analyze business requirements and apply critical thinking to develop optimized campaign workflows. Write clean, efficient, scalable and maintainable code for new campaign workflows and features using Python and SQL. Set up and configure Airflow environments to streamline workflow management. Document workflow processes and maintain comprehensive technical specifications.

• Quality assurance: Conduct thorough testing of workflows and collaborate with QA teams to ensure all workflow meets functional and performance requirement. Review code from team members to ensure quality and adherence to best practices.

• Continuous monitoring: Continuously monitor and optimize workflow performance to ensure maximum efficiency.

• Problem solving: Troubleshoot and resolve complex workflow-related issues. Proactively identify areas for process improvement and propose data-driven solutions

• CRM software design and implementation: Participate in the design phase of projects, creating detailed specifications and architecture plans. Implement solutions based on project requirements.

• Mentorship: Provide expert guidance and recommendations to stakeholders based on business needs and technical feasibility

• Cross functional work: Collaborate with cross-functional teams to gather insights and align workflow development with business objectives

Competencies and Requirements

• Experience: 3-5 years of experience in software development or developing workflows and data pipelines, with a focus on business process optimization

• Education: Bachelor's degree in Computer Science, Engineering, Business Information, or a related field

Knowledge/Certificates:

Strong proficiency in Python programming and SQL

• Experience with Airflow setup, configuration, and optimization

• Familiarity with Linux operating systems and development tools like VSCode

• Knowledge of DevOps platforms and practices

• Exceptional business acumen and ability to understand and align with organizational goals

• Strong analytical and problem-solving skills, with the ability to think critically and develop innovative solutions

• Excellent communication and collaboration skills to effectively work with cross-functional teams

• Flexibility and adaptability to handle changing priorities and meet deadlines in a fast-paced environment

• Strong organizational skills and meticulous attention to detail

• Strong ownership and servicing mind-set to ensure efficient and effective program delivery

• Experience with marketing automation platforms and data visualization tools

• Experience with database management (e.g., SQL)

• Knowledge of agile development methodologies and experience working in a Scrum environment

• Proven track record of driving process improvements and delivering measurable business results

• Experience in developing applications for high-load environments

• Work experience in Integrated Resort strongly preferred

• Language Ability: Proficiency in English and Cantonese/ Mandarin

策略規劃及分析員 Analyst - Strategic Planning and Analysis (ID:2539BR)

主要職責

• 負責透過提取及分析各種數據來支援不同的市場推廣及效益，從而評估項目的有效性並提出相應的策略。

職位介紹

• 對活動推廣、會員註冊和營業額進行分析，以協助制定行銷策略

• 以活動推廣的收入、支出和參與率來準備相關的數據及評估活動推廣的有效性

• 須準備數據報告並用作為績效評估的基準，協助管理層的決策及發掘具潛質的客戶和提拱創新的市場推廣方案

• 根據管理層的要求去製定相關的報告

職位要求

• 工作經驗：具至少2年資料庫分析經驗，並具娛樂場的工作經驗優先考慮

• 教育程度：須持資訊系統、經濟學、電腦資訊科學士學位或相關商科學歷優先考慮

• 語言能力：能流利地操與寫作廣東話/普通話及英語

• 電腦應用：須精通MS Excel。具SQL、SAS或其他分析工具經驗者優先

Job Purpose

• Supports marketing campaigns and performance by extracting and analyzing various data. Through detailed data analysis, you will evaluate campaigns effectiveness and recommend strategies for making offers.

• Key Responsibilities

• Conduct statistical analysis on promotion campaigns, member registration and turnover to aid the development of marketing strategies

• Prepare pro-forma and evaluate the effectiveness of promotion campaigns and events in terms of revenue, expenses and participation rate

• Create statistical reports to be used as a reliable benchmark for performance evaluation, and to aid management’s decision for exploring new potential guest pool and innovative marketing campaigns

• Generate relevant reports requested by management

Competencies and Requirements

• Experience: 2 years experience of data analysis, preferably in entertainment industry

• Education: Bachelor degree or above in Actuarial Science, Business, Economics or Computer Science

• Language Ability: Proficiency in English and Cantonese / Mandarin

• Computer Skills: Proficiency in MS Excel is a MUST. Prior experience working with SQL, SAS, or other statistical tool are preferred

For enquiries, please contact us at (853) 8986 6222 during office hours

From Monday to Friday between 9:00am and 6:00 pm

司膳員Butler - VIP Services (ID:1296BR)

主要職責

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Job Purpose

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities

• •Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies and Requirements

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

餐飲領班 Server Team Leader (永利皇宮) (ID:3004BR)

主要職責：

• 須對團隊成員作出監督、訓練及指導性工作，以確保團隊成員為賓客帶來五星級的禮遇及有效率的服務。

職位介紹：

• 為賓客提供優質的客戶服務，包括以冷靜及有效率的態度為客人介紹當日菜式、落單、端送食物及飲品等

• 為賓客介紹當日的菜式和飲品，包括其製作過程及方法等，並提出推薦

• 針對賓客的要求，及時處理投訴，令他們感到滿意

職位要求：

• 具最少5年於餐廳之工作的經驗，具五星級酒店或渡假村工作經驗者優先考慮

• 中學畢業或以上程度

• 能操流利廣東話及普通話；良好英語

• 熟悉MS Office及POS電腦軟件操作，懂Micros電腦軟件操作者優先考慮

Job PurposeSupervise, train and guide service staff and ensure guests receive courteous and efficient five-star service.

Daily Operations:

• Provide excellent customer service and introduce available dishes, take orders, and deliver dishes and drinks calmly

• Introduce available dishes and beverages, including the method of preparation, and make recommendations

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements:

• Minimum of 5 years of customer service experience; experience in a five-star hotel is an advantage

• Secondary school diploma or above

• Fluent Cantonese and Mandarin, good English

• Proficient in MS Office and POS software; knowledge of Micros is an advantage

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電（853）8889 1188

市場業務代表 Mass Marketing Host (ID:1219BR)

主要職責：負責為永利皇宮的賓客提供親切及專業的優質客戶服務，確保讓賓客感到滿意。

職位介紹：

• 為度假村發掘具潛質的客戶，招攬新賓客並邀請入會

• 協助規劃娛樂場的推廣活動，負責相關執行工作並安排會員參與

• 根據公司程序向符合資格的會員致送禮品，主動與賓客維持良好及緊密聯繫

• 無需工作經驗，但須操流利的廣東話、普通話及懂基本英語

職位要求：

• 工作經驗：具娛樂場市場業務代表及客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷

• 技能 / 證書：須熟悉賭枱遊戲的玩法及規例

• 語言能力：操流利的廣東話和普通話，懂英語者優先考慮

• 電腦應用：熟悉Ms Office軟件操作及中英文打字技巧

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

中餐資深廚師 Master Cook - Chinese (1773BR)

職位介紹：

• 烹調高品質的菜餚，以滿足賓客的需求

• 須作出供應需求的預測及監控貨倉的存貨

• 以 HACCP 的標準儲存及冷藏食品，保持廚房及用具的清潔衛生

• 須不斷改善健康及安全標準

• 須履行廚師長委派的工作

職位要求：

• 工作經驗：具最少五年於四、五星級酒店的中餐工作經驗

• 技能 / 證書：對國際菜餚瞭如指掌；精通刀切技術者優先考慮

• 教育程度：中學畢業或等同學歷

• 語言能力：良好廣東話，普通話及英語

Key Responsibilities

• Produce high quality dishes to fulfil the orders

• Forecast supply needs for the stock room and manage inventory levels

• Maintain HACCP standards for dry and cold storage, and cleaning and tidying the kitchen and utensils

• Continuously improve health and safety standards

• Perform duties assigned by the 1st Wok

Competencies and Requirements

• Experience: Minimum of 5 years’ Chinese kitchen experience in a 4 to 5 star hotel

• Knowledge/Certificates: Excellent product knowledge of international cuisine; accurate knife skills and proven cooking abilities

• Education: Secondary school or equivalent

• Language Abilities: Good Cantonese, Mandarin and English

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

調酒員 Bartender (1732BR)

職位介紹：

• 介紹飲品款式，並提出建議

• 為賓客準備飲品，包括紅酒、雞尾酒、烈酒和非酒精飲品

• 為每位賓客提供優質的產品及服務

• 制定每月及每季的飲品餐單

• 經常保持酒吧及所有硬件設備的清潔整齊

• 須作出倉存管理及控制每月存貨

• 針對賓客的要求，及時處理投訴，讓他們感到滿意

職位要求：

• 具最少五年於酒店及餐廳，從事客戶服務和相關的酒吧服務工作經驗

• 熟悉各類飲品及酒吧運作，具簡單現金處理經驗

• 中學畢業或以上程度

• 能操流利英語、廣東話及普通話

• 懂 POS 操作

Key Responsibilities

• Introduce beverages to guests and make recommendations

• Prepare and server beverages for guests, including wine, cocktails, spirits and non-alcoholic drinks

• Deliver high quality products and services to every guest

• Create monthly and seasonal drinks menus

• Clean and tidy the bar and equipment frequently

• Maintain stock levels and control monthly inventory

• Address guests’ requests and handle complaints promptly and to their satisfaction

Competencies and Requirements

• Minimum of 5 years’ customer service and related Bartender experience in a hotel or restaurant

• Good product knowledge of beverages and bar operations; cash handling

• Secondary school diploma or above

• Fluent Cantonese, Mandarin and English

• Knowledge of POS Software

如有查詢，請於辦公時間星期一至五上午9時至下午6時致電 (853) 8889 1188

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Job Descriptions:

• Perform daily audit on Table games, Slots, Cage, VIP Gaming and Promotion

• Audit and report all Gaming Revenue in accordance with Departmental and Regulatory Standards

• Prepare journals, daily operating report, reconciliation and review documentation for compliance

Competencies and Requirements:

• Experience: 1 year of experience in auditing, finance or related business field experience preferred

• Education: Bachelor degree in Accounting, Finance or related business field

• Language Abilities: Good written and spoken English and Chinese

• Computer Skills: Proficient in MS Office

For enquiries, please contact us at (853) 8889 1188 during office hours

From Monday to Friday between 9:00am and 6:00 pm

Butler 司膳員

Job Purpose:

Provide professional, personalised service to Wynn Palace’s VIP guests. Respond promptly to guests’ requests and do everything possible to make their stay enjoyable.

Key Responsibilities:

• Ensure the VIP guest experience in the Villa and Penthouse is memorable by exceeding guest’s expectations

• Deliver Wynn Palace’s high standards of quality, service and guest satisfaction in every aspect of the VIP guest experience, adhering to established policies and procedures

• Prepare VIP Services areas and suites for guests’ arrival by creating a luxurious atmosphere and setting up amenities

• Know and understand the resort’s facilities and services and all F&B items on the menu

• Maintain guests’ preference profiles and track their likes and dislikes

Competencies And Requirements:

• Experience: Previous customer service experience at a five-star hotel or fine-dining restaurant preferred

• Education: Bachelor degree or equivalent preferred

• Language Abilities: Fluent spoken Cantonese and Mandarin; good English communication is an advantage

主要職責：

負責為入住永利皇宮的貴賓提供專業及個人化的服務。對於賓客提出的要求，須作出即時的回應及竭力滿足所需，務求為賓客帶來樂而忘返的體驗。

職位介紹：

• 確保貴賓能感受難忘及超越期望的住宿體驗

• 各方面都能為貴賓提供高標準質量的服務，以達到賓客的滿意度，並遵照已定立的政策及程序

• 為賓客的到臨準備貴賓服務區域、套房及擺放所需的用品，以創建豪華的氣氛

• 須透徹瞭解整個渡假村的設施、服務及所有的餐飲服務

• 針對賓客的喜惡，製作個人的檔案，並須不斷保持更新

職位要求：

• 工作經驗：曾在五星級酒店或餐廳從事客戶服務工作經驗者優先考慮

• 教育程度：學士學位或同等學歷為佳

• 語言能力：能操流利的廣東話及普通話；良好英語溝通者優先考慮

Club Representative 會籍會務代表 (2184 BR)

主要職責：

• 以專業有禮的態度與賓客互動溝通，並招募新會員

• 安排及協調新會員招募計劃，會員優惠回贈方案，贈品發送及相關推廣活動事宜

• 向賓提供會員優惠資訊和執行相關會員事務

職位要求：

• 具娛樂場市場業務及客戶服務工作經驗者優先考慮

• 學士學位或同等學歷

• 操流利的廣東話、普通話及英語

• 熟悉Ms Office軟件操作及中英文打字技巧

Wine Sommelier 品酒師 (1418BR)

Job description:

• Serve wines according to five-star best practice

• Compile the wine list, buy and store the wines, and restock the cellar

• Taste all purchased wines to ensure their quality

• Practice wine and food matching according to the characteristics of wines and dishes

• Coordinate with restaurants and F&B outlets to develop wine lists that match menus and promotions

Competencies and Requirements:

• Experience: Minimum of 3 years’ wine and beverage experience in a 5-star hotel an advantage

• Knowledge/Certificates: Excellent product knowledge of international wines and characteristics, and food and wine pairing; Wine and Spirit Education Trust (WSET) certificate or Court of Master Sommelier (CMS) certificate or International Sommelier Guild (ISG) certificate an advantage;

• Education: Secondary school diploma or above

• Language Ability: Good English, Cantonese and Mandarin an advantage

• Computer Skills: Proficient in MS Office

主要職責：

• 按五星級的最佳方法向賓客提供餐酒服務

• 匯編酒單，購買和儲存葡萄酒，並再存入酒窖

• 為了購貨而須親嚐葡萄酒，以確認其品質

• 根據葡萄酒和菜餚的特點，作出相搭配的嘗試

• 須與餐廳及各餐飲營業點溝通協調，以便可研發與菜牌及推廣菜餚相配合的酒單

職位要求：

• 工作經驗：具最少三年於五星級酒店從事餐酒及餐飲的經驗者優先考慮

• 技能 / 證書：須對各國酒類的特點和應用瞭如指掌；善於把美酒與佳餚相配搭；具WSET/CMS/ISG葡萄酒課程證書者或優先考慮

• 教育程度：中學畢業或以上程度

• 語言能力：良好英語、懂廣東話及普通話者優先考慮

• 電腦應用：熟悉MS Office電腦軟件操作

Food & Beverage Server 餐飲服務員 (1151BR)

主要職責：

• 為賓客提供優質的餐飲服務

• 以熱誠及有禮的態度接待賓客並端送食物及飲品

• 無須餐飲經驗(具客戶服務工作經驗者優先考慮)

職位要求：

• 能操流利廣東話或普通話

• 須輪班工作

APPLICATION 申請方式：

To apply or enquiries, please contact us at (853) 8889 1188 during office hours from Monday to Friday between 9:00 am and 6:00 pm or by email: jobs@wynnpalace.com

如有查詢，請於辦公時間星期一至五上午 9 時至下午 6 時致電 (853) 8889 1188 或電郵至 jobs@wynnpalace.com

Plaza Premium Group 澳門招聘

Plaza Premium Lounge

With a mission of “making travel better”, Plaza Premium Group is a pioneer and the market leader in airport hospitality services with an international footprint of over 250+ locations, 80+ International Airports, 30+ countries and regions, serving 20 million travellers annually.

The group comprises four core business segments – airport lounges Plaza Premium First and Plaza Premium Lounge; airport terminal hotels Aerotel and Refreshhh by Aerotel; airport meet & greet services ALLWAYS and a range of Airport Dining concepts. The Group has also developed Smart Traveller, a mobile-app based global airport membership programme that is designed for air travellers, offering uniquely-curated perks, benefits and rewards experience through points earning and redemption. In addition to its own brands, Plaza Premium Group provides airport hospitality solutions to leading airlines, alliances and corporates around the world, including but not limited to Cathay Pacific Airways, Singapore Airlines, Lufthansa, China Southern Airlines, Star Alliance, SkyTeam, American Express and many more. By continuously innovating and striving to surpass travellers’ expectations of airport experiences, the group is growing exponentially across major international airports globally.

The group has won more than 60 accolades in the last five years, including “World’s Best Independent Airport Lounge” for five consecutive years from 2016 to 2021 at the Skytrax World Airline Awards, the global benchmark of aviation excellence, and “Best Airport Lounge Operator” for 2018 & 2019 by TTG Asia magazine. In addition, the group’s Founder and CEO Mr. Song Hoi-see was named Ernst & Young Entrepreneur of The Year and Master Entrepreneur of The Year 2018 Malaysia. In 2020, the Group has successfully been awarded ISO 9001:2015 for Hong Kong Headquarters, proving the quality management in providing airport lounge services.

Website: www.plazapremiumgroup.com

Guest Service Officer

Job Responsibilities:

• Ensures the delivery of brand promise and provides exceptional guest service at all times

• Ensures guests are provided with professional and courteous services according to PPL standard

• Greeting the lounge guests upon arrivals, performs effective and efficient check-ins at the reception, farewell warmly as they leave

• Coordinating with airlines, ground handlers and other airport departments that provides accurate information to the lounge guests promptly.

• Preparing the VIP room by referring the reservation confirmation and assist the guests needs

• Conducting feedback forms from the lounge guests daily, reports and solves the problem or complaint to minimize the negative issue

• Patrolling the lounge and VIP rooms daily to ensure all the items and facilities are tidy and functioning well.

• Updating the lounge food and beverage menu.

• To undertake any other reasonable assignment by the superior, as and when required

Job Requirements:

• High school graduated or above

• Relevant experiences in hotel or catering is an advantage

• Outgoing, presentable with good interpersonal and communication skills

• Good command of spoken and written English, Mandarin and Cantonese

• Shift duties are required

西餐廚師

主要職責：

• 負責食物規劃、準備及出品

• 支援廚房的日常運作

• 協助食品和飲料的庫存控制

• 保持廚房食物品質、衛生和清潔處於高標準規格

• 執行上級分配的工作

職位要求：

• 具備至少5年相關工作經驗

• 具創意、主動及責任感

• 能獨立完成工作及承受一定壓力

廚房幫工

主要職責：

• 協助準備所有食材，包括清洗、削皮、切割、切碎和運送

• 協助主管有效率地營運廚房各區域

• 執行上級分配的工作

職位要求：

• 具備良好主動性

• 能承受一定壓力

• 良好的團隊協作能力

• 具備相關工作經驗優先

• 需輪班工作

餐飲領班

主要職責：

• 協助管理餐廳營運

• 執行日常職責如排班、培訓、盤點等

• 保持食品、服務和清潔品質的一致性

• 按照公司標準為客人提供專業的服務

• 為客人提供優質的餐飲體驗

• 熟悉餐單及推介給客人

• 儘量協助及解決客人的需求

職位要求：

• 主動及具備良好溝通能力

• 能獨立完成工作及承受一定壓力

• 具備2年或以上相關工作經驗

• 良好溝通技巧

餐飲服務員

主要職責：

• 按照公司標準為客人提供專業的服務

• 為客人提供優質的餐飲體驗

• 熟悉餐單及推介給客人

• 時刻保持適量的餐飲用品及倉儲

• 儘量協助及解決客人的需求

職位要求：

• 主動及具備良好溝通能力

• 能獨立完成工作及承受一定壓力

• 具備相關工作經驗優先

清潔員

主要職責：

• 保持貴賓室、洗手間、餐飲區域、後勤區域等地方的衛生整潔

• 確保所有植物狀況良好

• 時刻保持清潔用品庫存，並在需要時向上級報告進行補充

• 執行上級分配的工作

職位要求：

• 能獨立完成工作及承受一定壓力

• 具備良好主動性

• 能處理多項任務

• 具備相關工作經驗優先

管事員

主要職責：

• 時刻保持廚房和工作區域整潔

• 清洗廚房用具、烹飪用具和設備

• 遵循值班組長和部門廚師的指示，並遵守安全標準和程序

• 協助廚房收集設備

職位要求：

• 具備良好主動性

• 能承受一定壓力

• 良好的團隊協作能力

To Apply:

請將個人履歷電郵至 hr.mfm@plaza-network.com。 閣下所提供的個人資料，只用作澳門環亞貴賓室評估申請人是否適合擔任所申請的職位，所有資料將受到嚴格保密。

Please submit your detailed resume to hr.mfm@plaza-network.com. The personal data provided is to be used only for the purpose of evaluating and assessing the suitability of applicant for the post by Plaza Premium Lounge Macau, all data are treated as strictly confidential.

四大設施管理有限公司招聘

About Us

Big Four Facilities Management Co. Ltd. (BFFM) is established in 2011 by professionals with extensive experience in facilities management. The primary focus is to provide professional operation and maintenance (O&M) service, facilities management service, engineering service, contracting service, quality assurance consultancy service etc so as to satisfy the ever-expanding demand and fast-growing market in Macau.

Know more about us: http://www.bigfour.com.mo/facilities/

機電技術員

要求和職責：

• 具 1 - 2 年以上相關經驗

• 負責空調、 通風、 製冷、 供冷和供暖系統、冷水機組或鍋爐系統操作、保養和維修服務

• 提供機械、管道、排水、電氣及特低電壓系統的保養維修服務

• 良好粵語；一般英語；懂讀寫中文；略懂讀寫英文

• 持有職安卡及汽車車牌

• 接受輪班工作、持有電工證，可即時上班優先

Assistant Engineer

Requirement and Responsibilities:

• Degree or Advanced Diploma in Mechanical, Electrical or other rated discipline

• To assist in planning and execution of projects with mechanical or electrical works

• To assist in preparing tender document, tender drawings and contracts

• To work closely with external consultants, E&M Engineers, and also including contractors, vendors and suppliers

• Good command in spoken and written of Chinese and English

• Working knowledge in PC skills and use of AutoCAD, all MS Office applications etc

Administrative Assistant

Requirements and Responsibilities:

• Secondary graduated or above

• Macau ID holder

• 1-2 years of relevant experience

• Proficiency in MS Office

• Good command of spoken and written English and Chinese

• Basic office and admin work

• Driving license is preferred

• Independent, well-organized, responsible, initiative and pleasant personality

Electrical and Mechanical Engineer (Project and Facilities Management)

Requirement and Responsibilities:

• Degree or Advanced Diploma in Electrical, Electromechanical, Mechanical or other rated discipline

• 5 years or above working experience on engineering project

• To assist in tendering, planning and execution of multiple projects with multiple disciplines, combination of fit-out and MEP

• To work closely with client, external consultants or specialists including contractors and suppliers

• Hand-on and possess good problem-solving skills

• Holder of Professional Certifications such as Macau Registered Engineer will be an advantage

IT Engineer

Requirement and Responsibilities:

• Degree or Advanced Diploma in computer science or other rated discipline

• 2 years or above working experience on construction project

• Handle in planning and execution of projects with IT, UPS and BMS

• •Experience server back-up / mirror / recovery

• To work closely with external consultants and specialists including contractors and suppliers

• Excellence working knowledge in software, such as MS Project, AutoCAD and MS Office

• Good command in spoken and written of Chinese and English

• Hand-on and possess good problem-solving skills

申請方式 APPLICATION：

有意者請將個人履歷及薪酬待遇發送至： bffm.hr@bigfour.com.mo 或致電 +853 8898 2277 ，所收集的個人資料只作招聘用途。

*本公司提供良好事業發展機會及福利待遇。我們正期待著您的加入！

海底撈火鍋澳門招聘

海底撈品牌創建於1994年，歷經三十幾年的發展，海底撈國際控股有限公司已經成長為國際知名的餐飲企業。 截至2024年年底，海底撈品牌共經營1368家餐廳，其中自營餐廳中國大陸地區1332家，港澳臺地區共23家，加盟餐廳共13家，整個大中華區的自營海底撈餐廳共計服務顧客超過4.15億人次。 海底撈多年來歷經市場和顧客的檢驗，成功地打造出信譽度高，融匯各地火鍋特色於一體的優質火鍋品牌。海底撈秉承誠信經營的理念，以提升食品品質的穩定性和安全性為前提條件， 為廣大消費者提供更貼心的服務，更健康、更安全、更營養和更放心的食品。

海底撈是一家迎向挑戰、充滿活力朝氣的公司，重視每一位員工的發展，積極培育人才；定期實施教育訓練、安排一系列專業課程，創造員工最大價值；在管理上，宣導雙手改變命運的價值觀，為員工創建公平公正的工作環境，實施人性化和親情化的管理模式，提升員工價值，再次熱誠歡迎您加入我們的行列，共同成長、攜手邁向國際化。

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全職 - 店長助理（ 1 名 ）

月薪：MOP $18,000 - $20,000

• 學歷要求：大學本科及以上

• 語言要求：粵語/普通話/英語流利

• 年齡要求：30歲以內

• 工作時間：13:00-22:00

全職 - 氣氛組服務員（ 1 名 ）

月薪：MOP$15,000 - $18,000

• 要求：活潑開朗、擅長和顧客互動、搞氛圍、過生日、玩偶裝扮等；

• 工作時間：13:00 - 22:00

全職 - 服務員（1名）

月薪：MOP $13000-20000

• 工作時間：13：00-22：00

兼職 – 傳菜員（ 2 名 ）

時薪：MOP$60 - $75

• 工作時間：17:00 - 22:00 或 22:00 - 02:00

**以上職位經驗不拘，全職享有全勤獎 $500，通宵班津貼 $500**

優厚福利：

包醫療保險、餐食、員工就餐折扣、生日福利、滿 3 年享受子女教育補貼、優秀員工享績效獎金和分紅，更多福利詳情可面試諮詢。

申請方式：

有意者可將個人履歷電郵至：amhr@haidilao.com，標題請註明申請職位。

TCM 澳巴招聘

澳巴招人！

巴士車長（全職／兼職）

• 全職月薪高達MOP24,300 (未計算加班)

無車牌？澳巴請您考車牌！

巴士車長培訓計劃

• 須持有C牌滿一年或以上；

• 並在成功考獲D2車牌後，連續任職車長不少於一年；

• 滿足條件後將退回考牌費用。

站長

• 維持巴士總站秩序、協調巴士發車及調度等。

車場司機

• 負責車場內車輛停泊及加油；

• 須持 D2 牌及有大巴駕駛經驗。

錢房司機

• 負責運送及清點錢箱；

• 須持有輕型汽車駕駛執照。

全職員工福利：

• 公積金、退休金、有薪假期、醫療福利、生日聚會、年度體檢。

立即加入澳巴！

電話：2875 5210（內線8）

電郵：tcmjobs@namkwong.com.mo

地址：關閘馬路 101 - 105A 號太平工業大廈（第一期）9樓B座

（請提前以電話或電郵預約）

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近期熱門話題：

澳門中國旅行社股份有限公司招聘

客運中心誠聘

招聘熱線：2843 1503

穿梭車調度主管

• 調度車輛的運作，處理司機排更

• 處理客戶投訴及回覆

• 具有大專或以上學歷

• 相關管理經驗優先

維修員

• 維修旅遊巴及小車

• 具有維修相關學歷優先

交通事故協調員

• 主責處理車輛交通事故

• 與肇事相關者進行溝通和調解工作

福利：

可享有不同額外津貼、醫療門診及住院保障、公積金、膳食福利、年終雙薪、有薪年假、有薪病假、產假、侍產假、婚假、恩恤假、有薪在職培訓、體檢等福利。

有意者請於：

週一至週五9:00-18:00，親臨澳門祐漢永樂街杏花新邨閣樓面試。 需帶備身份證、相關工作或學歷證明副本。

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熱門招聘：

批發市場公司誠聘

批發市場公司誠聘以下職位：

① 行政管理人員

② 客服主任

③ 清潔員

④ 清潔主管

⑤ 維修員

⑥ 維修主管

• 工作時間：全職每周工作6天，例休1天，工作8小時。

• 全職享有年假病假、公眾假期、三工等福利。

歡迎應聘，有意者請致電：2897 4200-775（余生）。

公司地址：澳門工業園大馬路新批發市場大廈

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皇朝區寫字樓招聘

皇朝區寫字樓招聘：

清潔工乙名

• 有年假，雙糧，每周工作五天半

有意者請電：6393 6543

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熱門招聘：

澳門航空食品供應股份有限公司招聘

1. 行政副總廚

• 有 8 年或以上廚師工作經驗，當中 3 年或以上管理經驗；

• 懂得烹調以粵菜為主，略懂京菜、川菜及湘菜；

• 懂西餐製作以及有食品衛生安全認證者優先。

2. 人力資源及行政部兼職文員

3. 操作部主任（有車牌，需輪班）

4. 司機（持貨車牌，C 牌）

5. 設備清潔員（全職／兼職）

• 負責清洗餐具及器材，餐具包裝及分配等工作

6. 初級廚師／廚師／廚房助理（全職／兼職）

• 食物分配、食品翻熱、廚房雜務及清潔等

以上全職職位享有有薪年假 12 天；每年 13 天有薪公眾假期；每周 1 天有薪周假；每年有薪病假 7 天；員工巴接送；包膳食；年終雙糧；以及各津貼；在職培訓；良好的晉升機會；醫療福利等。

申請方式：

有意者可先致電通知人事部預約填表：2886 0122，或將履歷電郵至郵箱：mleong@mcs-airport.com 或於周一至周五 09:00 - 17:30。

面試地址：氹仔偉龍馬路澳門國際機場航空食品大樓。

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近期招聘：

澳基清潔服務有限公司

清潔員

• 無需經驗

申請方式：

有意者請於星期一至五辦公時間內，致電 2878 0618 或電郵至 oukeicleaning@outlook.com

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最新招聘：